The Dylan at SFO

This is our go-to place to stay when we are visiting family and friends in the Bay. Very quaint and charming place with free coffee and tea all day, a quiet dining area to chill, and clean rooms. Staff is friendly as well. Very near the airport - about 5-7 minutes away. Walking distance from the BART station and also a few restaurants. Go to Ipoh Malaysian resto nearby - so delicious!

Great spot ! Fabulous rooms , great ambiance . Staff was amazing

Very well kept property. Very very comfortable room, with everything you need, from mini fridge to coffee maker, safe box, microwave. Everything working well. Loved the bath robes. Beautiful, cozy, comfortable. Coffee machine dispenser at the reception with all flavors avail. Wine by the glass at a super reasonable price. Snacks, breakfast items. Staff super helpful. This is definitely a hotel I will come back when visiting the area. Conveniently located in Milbrae next to the Bart station. Burlingame is also super close with great shopping and dining options.

If you use BART or Caltrain is just a 5 minute walk!!

Exceptional

Clean n good

Excellent location and comfortable bed

Superb

Very good

Super great place near SFO. Plenty of parking and super easy to check in. Clean rooms, good coffee. Highly recommend!

Just a nice place

Although the property is a bit older, everything is well maintained and the staff makes you feel welcome! Ample free parking, great location next to Milbrae Station, right next to SFO.

Exceptional

Great

No noise, clean No smiles, cold reception!

My first floor king bed deluxe room had a pervasive mold smell everywhere except in the bathroom. I mentioned it when checking out and the staff person said she would have a crew clean the carpet or otherwise correct the issue. Otherwise decent and comfortable.

Great location very near BART station. Hotel seemed safe. Everything was very clean. Bed and pillows were good. A/C worked well but had issues with hot water in the shower. Front desk said maintenance would check on it but I checked out before it could be fixed. Would probably give it another chance due to location.

Exceptional

Very nice hotel

The property was cute. The outdoor touches were nice (the fountain sitting area) and the rooms were set up nice and were clean. $25 for early check in…. We were 30 mins before 2pm. Had no clue this was an “indoor/outdoor” property. Not that it really matters just wasn’t expecting it. The elevator is small and the property is older (renovated). The pillows straight up sucked. I tossed and turned a lot with shoulder pain from that.

Nice lobby with comfortable seating and free coffee

Great place near by airport, but not a wlkong distance

Nice location near the BART and Caltrain station. Super easy access to SFO

Love this place. Record players and real glasses in each room are a nice touch. Good size tvs and reasonable space in each room. Only downside is some of the "Queen" size beds are in fact NOT Queen size. Other than that I rock with it.

Quaint hotel. Close to where I wanted to be and it was extremely clean. Enjoyed my stay.

Close to Bart , restaurants are walking distance, close to freeway.

The property was conveniently located for Bart to SFO and local shops and restaurants. Free coffees and self service (payable) bar facilities in lobby a good touch. Disappointed by charge for early check in and not being told about availability of upgrade until message sent later via email . Also post it note in bathroom informing of happy hour, thought this a strange way to inform guests - I didn’t notice it until too late !

Close to Bart , restaurants are walking distance, close to freeway.

Great place in a good spot to get places. Cute rooms.

All needed was there, very nice room, good atmosphere, friendly staff, free coffee and tea, and very near Millbrae station. Recommended!

Cheap and easy breakfast, very comfortable beds, clean, great shower, super friendly staff at 1am. She really was great when I came in really tired from a very late flight. Love the cocktail fridge too, really good drinks. Wish I could have bought one of the water bottles in the room, but no space for it in my luggage.

Exceptional

The place was older and a bit tired. They have done as good as could be expected for a motel trying to be more upscale.

Clean, quiet, friendly Great spot near SFO

Cheap and easy breakfast, very comfortable beds, clean, great shower, super friendly staff at 1am. She really was great when I came in really tired from a very late flight. Love the cocktail fridge too, really good drinks. Wish I could have bought one of the water bottles in the room, but no space for it in my luggage.

Great spot near SFO

Staff super nice. Coffee in lobby good. Cut place. Safe neighborhood. Comfortable bed. Big TV. Cute decor. Free parking! Will stay here again. But…there is no restaurant or bar as described in the property details. Trader Joe’s and lots of restaurants close by. A Japanese restaurant is next door. Also, all exterior corridors. Since the neighborhood is not bad, I wasnt concerned but that is not disclosed in the property details either.

Exceptional

I spent my 34th birthday on a solo trip to the coast! What I loved about The Dylan Hotel: Comfortable beds, the a/c, the price and variety of the breakfast options, and the privacy! It was super close to Pacifica and I got to go to Rockaway Beach in about 25 minutes! They even upgraded my room to the 3rd floor so I could have more privacy and the view was beautiful. The walls were PAPER THIN. I could hear the man in the next room having a conversation on his phone and a woman cheering at a game. I was nervous about even having my TV up too loud.

First of all, the staff were friendly. I was supposed to arrive at 9pm, and my flight got delayed by 8 hours and arrived at the hotel close to 5am. I called them ahead of time to notify them, and when I arrived there, the staff was there and waiting for me. I also asked if I can stay for 30 more minutes after check out m, and he allowed me to do it. There was plenty of parking space. The room itself was clean and cozy. Super close to the airport too! Highly recommend! Nothing

Great location for airport and also to walk and have interesting meal options All good

The Dylan is an amazing place to stay, just one BART stop from SFO, and walking distance to Millbrae Station. The staff (shoutout Nina!) was very nice and helpful, and their self-serve wine bar was a great treat after a long work day! Walking distance to some great Asian food, as well as a grocery stores and CVS, and a short Uber to downtown Burlingame, where there are more restaurant choices. The rooms are very serviceable, though not as “new” as they might be. The bed is comfortable, there was a refrigerator AND microwave in the room, and plenty of hot water. The little balcony had a view of… the parking lot. BUT! It was a nice place to just kind of sit and scroll around your phone with a glass of wine and relax. Overall, I’d be more than happy to stay at The Dylan again!

this was our second stay at the Dylan we like it a lot :)

Very close to the airport. Clean, affordable, great place to stay!

So perfectly located near the airport without hearing the airport. Easy 2 min. walk to metro/train/BART station. Places to eat close by. Love the retro decor and photos on each door of prominent SF places. Everything was exceptional. We will stay here again.

Clean room, nice staff. Short walk to the transit center.

This place was amazing. The room was wonderful. Had more than enough stuff. Had a quirky style. Had a view and had a cool fountain area where you could hang out. I didn’t even get to enjoy half of what they offered because my visit was short stay I will definitely go back there if I stay again in the area, I would definitely recommend.

Exceptional

We like the convenience of the hotel so close to the BART station. The hotel is very nice and clean. They have a very nice outdoor patio to enjoy a glass of wine. It is within walking distance of the local restaurants. A clean and nice community.

Yes

Yes

Less than a 5 minute walk from the Millbrae BART and CalTrain station.

Great location, chill vibe, easy access to BART and plenty of parking. A little noisy and it’s clearly a converted motel. But they did a nice job with the design - and it is clean and comfy.

Clean room, helpful staff

Propery had an old desk. Could not plug in computer or phone near desk and too low to the ground.

It’s fairly close to the airport. The pictures make you want to believe this isn’t a renovated motel but that’s what it is. The property has seen better days. Also there is no shuttle.

Exceptional

The room was clean, comfortable, and exactly what we needed. The lobby had 24-hour free coffee, plus snacks available for purchase, which was a nice convenience after late returns. Staff were helpful and attentive, especially after learning it was our first stay and walking us through everything we needed. Parking was easy. Overall, this is a great value option if you want convenience to both the airport area and San Francisco without dealing with city hotel prices or hassle. We would absolutely stay here again when in the area.

Great people - very clean & comfortable Free parking N/a

The property and services are nothing like what's described on Expedia.com and its own website. Unprofessional staff, old and dirty facilities, cheap amenities...the rating is inflated. I paid a five-star hotel room rate for a budget hotel facilities and services. Not a good deal.

Water pressure in the shower is poor. Room noise isolation was awful. I have stayed here many times, but something was different this time around. Heard the people in other rooms way too well! Very poor sound control.

We love staying at the Dylan when we go to Giants games.

Such a cute and clean place to stay. Closed to everything.

The room was great. Very comfortable. The location, near the airport, was very convenient.

Customer service is poor. Staff acts like they don’t understand what you are saying. Anything to hide being helpful.

Exceptional

Customer service is poor. Staff acts like they don’t understand what you are saying. Anything to hide being helpful.

Love the cool vibe and amenities at the front lobby area. It was nice to just grab a glass or bottle of wine at a very decent price. We appreciated this.

Had a 5 am flight. Woke up at 3 and was at the gate at 330 am. Super convenient.

We have been staying here every San Fran Trip for about 10 years. Love the vibe and it’s always been so clean. Thanks

Hairdryer not working

Hairdryer not working

Superb

Very conveniently located near public transportation and restaurants. The hotel staff was friendly and very helpful, and the room was clean and comfortable.

Lication Nothing significant

The real helpful service at the front desk especially to propre a early check-in. We like the nice elegant display of furnitures wall decorations, it doesn't look like a motel. We visited several times at that hotel and we always appreciate the very comfortable bed mattress. The location is perfect to reach down town or airport.

Good location I had an issue about something and the “manager” thought it wasn’t worth checking up on or just in general poor communication from staff .. never got managers name btw before booking here just to let you guys know you have to pay MORE to have an mini fridge & microwave & that’s if you get lucky if there not sold out

Exceptional

Good location I had an issue about something and the “manager” thought it wasn’t worth checking up on or just in general poor communication from staff .. never got managers name btw before booking here just to let you guys know you have to pay MORE to have an mini fridge & microwave & that’s if you get lucky if there not sold out ?

Pretty decent place. I think that perhaps the bed mix up may have been on Expedia? We ordered a king bed room but got two queen beds? The lady at the desk was incredibly unhelpful with this. Said that it was because it was booked thru a third party app she couldn’t help us. Okay. BUTTTTT. Later I asked for a first aid kit I just needed one bandaid, she said they didn’t have one (which is illegal) … she didn’t give an eff about helping me. I went and got my own. Then the next morning I asked, if they have a first aid kit, they do and the lady got my a bandaid. I tried to explain to her that the person the night before wasn’t helpful and she seemed like she didn’t care. Soooooo idk

This place was a real surprise! Great renovation with tasteful design (great lighting in the rooms, lovely powder room, nice duvet) and great touches like a working record player in the rooms, and fun wine dispenser. It’s clearly been made over, but is kind of delightful. My only qualm during our quick one night stay was a strong perfume in the lobby. Really enjoyed the Dylan!

Hotel is a short walk to the train station. Nearby neighborhood has great Chinese food. Carpets in the room.

Great staff and very clean rooms

8 minute drive to SFO, next to the milbrae bart/caltrain station. lots of local restaurants. negatives... very hard pillows and difficult to navagate tv channel line up.

The evening receptionist was very welcoming, professional, and personable. Check out staff were good as well . We normally do our own breakfasts that we bring as the items most hotels have aren't great. We were hoping they would have orange juice, but most beverages were vending machine quality thus not healthy. Overall, the rooms are nicely done, comfortable, and fairly quiet considering the hotel has BART, Caltrain, and SFO airport very close by. We actually chose it for it's proximity to BART and SFO and we were very glad to have found it. We will use this hotel again - very pleased with the stay

Staff were great and the rooms were lovely, clean and I like the MCM styling

Great place to stay Nothing

Exceptional

Great place to stay Nothing

Comfortable bed, good shower, friendly staff. Everything you need in an airport hotel!

Very good

My wife and I had a great stay here, the entire property was clean and our room had a balcony with a table and chairs to sit outside and enjoy the view of the city. I would highly recommend this hotel.

Smelly and old place

Strange check in process but decent process.

Always clean, comfortable and convenient!

Proximity to Bart and Airport. Predictability, we have been here before and the consistency of cleanliness and staff is a draw to the property. Bed was too soft. There is no way to heat up leftovers you may have brought from a nearby resturant.

Its close to the airport and clean. Slept ok but if you get a room close to lobby you can hear people come by your room all night leaving or coming in. Only a vending machine

Proximity to Bart and Airport. Predictability, we have been here before and the consistency of cleanliness and staff is a draw to the property. Bed was too soft. There is no way to heat up leftovers you may have brought from a nearby resturant.

Only a vending machine

Exceptional

Best breakfast I’ve had at a hotel and forever. The views were incredible. The bed was awesome.

Best breakfast I’ve had at a hotel and forever. The views were incredible. The bed was awesome.

Superb

Great vibe. Spacious rooms super comfortable bed. Fabulous staff.

Great vibe. Spacious rooms super comfortable bed. Fabulous staff.

Wonderful hotel!

Really cute hotel, has both fun (record players with albums in the room) and useful amenities. Clean rooms, excellent quick grab and purchase cocktails and snacks in the evening, breakfast choices and coffee in the morning. Helpful staff. Great location…close to airport and walkable to good restaurants. Plan on returning soon!

great room layout; comfortable beds; free parking; best of all was the price meaning that staying at The Dylan is a great value within minutes of SFO.

We always love staying at The Dylan. We like the quietness of the room, the happy hour and the ease of getting to SFO on BART.

Great

Greatest

Staff was not friendly at check in . They were preoccupied about how their day was . It was very noisy . People above us were shouting and running back and forth . We called the front desk 2-3 times for assistance . Then someone called our room at 4:00 am and hung up . No sleep all night . Would not stay here ever again.

I had not been here since 2017. They no longer have breakfast. You have option to buy fruit, eggs ,muffins

Very thought out and efficient place. I would stay here again without hesitation

I’ve stayed here a handful of times but each time I become a little more disappointed. The location is good as well as the cost and it is always clean. However this time it was very noisy, including the cleaning staff early in the morning yelling back and forth to one another. Additionally, the check in/out staff acted like they couldn’t care less that I was there…. No greetings…. No thank you’s. It was just a “meh” stay this time.

This hotel has character and personality, and you can tell the owner loves to host and run a hotel. A super pleasant surprise for an airport hotel for a short overnight stay between flights.

Convenient to airport, clean and comfortable No complaints

Great location, easy access!

I was quite impressed how clean, and newish construction of the rooms and bathroom and shower, was exceptional. The pillows were even well thought out. The mattress was so comfortable. The wallpaper was hung correctly, the fixtures in the bathroom are very nice, the shower tile looked new. The whole room was so nice!!! The lobby was very welcoming, snacks, a 4 bottle wine dispenser,

Free filtered water. 5 mins from sfo

No free breakfast.

I would have given 5 stars but the toilet in our room didn’t work

Great little hotel near SFO and public transportation! Request a second floor room for a more quiet night!

Looked great then when the sun came up the drapes are so thing I could not sleep (and they don't fully close) it's like a spotlght i need sleep Window covers

Great location. Clean rooms.

Dead ants in my room and very unclean. Bed had bedbugs.

Great for the price

Was clean and comfortable. Location was convenient to the SFO airport. We arrived late (10:30 pm) and there was only an In & Out Burger open close by. Had to take a Lyft to find other food.

updated recently

Breakfast is not included. Very few places open in the morning in the area. The hotel is just a 5 min walk from the BART/Caltrain station.

Wonderful, well-appointed rooms; nice linens, pillows, and mattress! Great location near SFO and good restaurants! Friendly , helpful staff! I will stay here again!! Liked everything!

Very friendly staff. Clean room. Quiet and very convenient to walk to the Cal train.

Everything was as expected, clean, organized. My daughter commented that it was a great hotel which is pretty great considering I’ve paid double what this fee was and not gotten that response.

Clean room, clean bathroom and shower but if your looking for breakfast it's only coffee and some kind of bread. Do not expect eggs, bacon, pancakes or any kind of hot food. Parking area very limited.

Excellent value for the area. Property is secured but parking lot is not. Walkable to restaurants & shops, right now Milbrae Bart station. Room is comfortable with soft towels &a coffee machine, safe but surprised our standard room does not have a frig. (Only deluxe does) but front desk offered to keep our things & blue ice cold in their frig. It’s an easy in and out kind of inn, good for a short stay before an early flight.

the coffee machine in the lobby was wonderful. Comfy bed. All good.

Hot water ran out and front desk staffs are not professional or friendly

Motel was fine for what I paid. It was decent but room was a bit tired.

Everything was great except for the condom wrappers and lube that were left behind in a drawer by the prior guest

It was a good hotel near SFO. Updated, clean & comfortable.

One of the nicest boutique hotel I have been to. Location was great and they have plenty of parking. Rooms are clean, lobby was cool. Will definitely book again at this hotel.

Friendliness of the staff Everything was great

Close. To. Airport Close to airport

Honestly, I travel a lot and not just in the U.S. and this place was one of the worst I’ve experienced. First, the property was impossible to find, no street signage whatsoever. We drove up and down the street 3 times. I finally googled it to make sure and told my husband it had to be right. We ended up going around back and there it was. My first impression was not good, but after the experience with the reception lady we just turned around and left, didn’t even stay the night. Someone had texted me earlier in the week asking if we wanted to upgrade our room. I agreed to the $25 up charge to upgrade. When I got there the lady acted like I was lying bc it wasn’t in her computer, even after I showed her the text. Then she said well the upgrade wasn’t available and the new girl must have forgotten to reserve it for me. I tried to ask if I had still been charged but she just kept rudely telling me there was no upgrade available. At which point my husband just said “We’re leaving!” We ended up staying down the road at La Quinta.

This is a great stop for a business trip. I stayed 2 nights and loved the accommodations, big room and comfy bed. I was able to walk across the street and enjoy a fabulous breakfast at a little diner they give you a coupon for. They offer water bottles to use for your stay and I ended up purchasing one. And the staff was delightful, kind and went above and beyond. They have a nice espresso bar and wine at your leisure. For the price point it's a great few night stay boutique. I will stay again when I am back in town for work.

Frequently stay at this property (over 25yrs) never disappoints!

Staff were all wonderful, very helpful and conscientious.

Address was very difficult to locate. The evening staff was no help. The morning staff however, was quite nice. I didn’t take advantage of any amenities.

Good little hotel conveniently located near the Millbrae transportation hub just south of SFO airport. Nothing fancy, but nice beds and showers. You can, however, hear the trains as they go in and out of the nearby rail station.

Clean

The place was cozy, super clean and coffee was the best ever.

The online reviews seem to overrate this hotel. It’s okay, but not wonderful and location is pretty mediocre.

For an airport hotel this felt clean, safe, quiet, had a comfortable bed and an exceptionally friendly staff. I’m seeing now it’s pet friendly - I didn’t know at the time, it was clean.

1.5 mile from airport. Next to Bart station. Get 15% coupon from Hotel for breakfast at Neals. CVS, Chase bank, starbucks, plus much more walking distance. I would recommend it.

Clean, classy, and friendly.

The hot water at the bathroom sink took a really long time to warm up. Otherwise, everything was good.

Very close to Milbrae BART station for extremely easy access to SFO. Good restaurant choices nearby.

Had a late booking due to flight delayed. We booked and paid for a 2 Queens bed. At time of checking in around 9 PM, front desk just said 'we have a room with one queen bed, the room you booked is oversold, if you don't want the one bed, you can cancel' with the worst attitude for a customer service person. We had no choice but to accept the one queen. The layout of the room is cute, but some sanitary issue like there was a ring of stain inside the to toilet bowl, like it has not been clean. The room booked for 2 adults, the room has one set of towel, so one of us had to use the small one. Bath products were just okay. The room had a stuffy odor at entrance, although it was cold outside, we left the patio door opened for about 30 minutes to air out the room. I can't say that I will stay here again due to all of the opportunities we had encountered with this property.

good👍good

Internet was good, room was clean, the coffee machine that is free 24 hours a day is actually pretty good- makes lattes, mochas, a few other options, so that was nice.

Was just there for a quick overnight. Great clean property, nice amenities like wine, snacks and free cappuccino machine. It was quiet and in safe location. What a great value!!

Super friendly staff and super clean facilities! We’ll definitely stay there again!

Good large room. with coffee and tea choices.

.

Internet was fine, food choices meh. The air conditioner for heating did not work in my room - 222.

nice and clean, bathroom very nice and new, friendly staff at check in

nice and clean, bathroom very nice and new, friendly staff at check in

Quaint

Quaint

clean, good amenities, very friendly staff. Funky little place for a good price. Close to many restaurants.

Smells very bad we left in the middle of the night and looked for another hotel till 3 am so we dont sleep there

Smells very bad we left in the middle of the night and looked for another hotel till 3 am so we dont sleep there

Sink was broken. Paid for queen room and got 2 doubles.

Sink was broken. Paid for queen room and got 2 doubles.

Amazing every time

Amazing every time

Great

Great

As always the Dylan is my go to for airport stops. For events near by this is one of the only places with free parking. And the staff is amazing.

As always the Dylan is my go to for airport stops. For events near by this is one of the only places with free parking. And the staff is amazing.

Noise from upstairs.

Noise from upstairs.

The hotel was very nice and the room was very clean. Staff was very courteous and helpful. I would totally recommend this place and stay here again.

The hotel was very nice and the room was very clean. Staff was very courteous and helpful. I would totally recommend this place and stay here again.

Clean, close to the airport and super nice employees.

Clean, close to the airport and super nice employees.

Friendly staff

Friendly staff

It was a convenient spot and clean

It was a convenient spot and clean

Room was clean and comfortable. Bed was comfortable

Room was clean and comfortable. Bed was comfortable

Great room! Lobby had a wierd smell,

Great room! Lobby had a wierd smell,

Clean and quiet!

Clean and quiet!

Staff was very polite and friendly. Room was very clean. Daily happy hour was a nice perk. The ambiance of the hotel was boutique, trendy and relaxed. Location was great. Convenient to public transportation and many choices of places to eat.

Staff was very polite and friendly. Room was very clean. Daily happy hour was a nice perk. The ambiance of the hotel was boutique, trendy and relaxed. Location was great. Convenient to public transportation and many choices of places to eat.

We were on the second floor and it was so loud above us. The noise kept us awake. The room was clean and it was a convenient location to SFO. They also wanted to charge me $25 to check in 30 minutes early.

We were on the second floor and it was so loud above us. The noise kept us awake. The room was clean and it was a convenient location to SFO. They also wanted to charge me $25 to check in 30 minutes early.

Room very clean..upgraded to room with microwave and it was perfect

Room very clean..upgraded to room with microwave and it was perfect

Very nice stay

Very nice stay

Bare bones hotel, soap, shampoo and conditioner smelled rancid. Shower water slow drip, water would go from boiling to ice cold when trying to shower. They claim happy hour paid $ 15.00 for 2 four ounces of wine. Pillows smelled like dirty scalp.

Bare bones hotel, soap, shampoo and conditioner smelled rancid. Shower water slow drip, water would go from boiling to ice cold when trying to shower. They claim happy hour paid $ 15.00 for 2 four ounces of wine. Pillows smelled like dirty scalp.

Very good value. Would use again.

Very good value. Would use again.

The room was clean and bed is very comfortable. Staffs are welcoming. Being close to SFO is a plus.

The room was clean and bed is very comfortable. Staffs are welcoming. Being close to SFO is a plus.

Always a wonderful stay.

Always a wonderful stay.

Nice staff

Nice staff

My stay at the Dylan was wonderful! The staff was courteous and accommodating, the room was cozy and comfortable, and there were a ton of beautiful little extras that made the stay one-of-a-kind!

My stay at the Dylan was wonderful! The staff was courteous and accommodating, the room was cozy and comfortable, and there were a ton of beautiful little extras that made the stay one-of-a-kind!

Always enjoy stay here. Great for SFO early flights

Always enjoy stay here. Great for SFO early flights

Quiet comfortable place

Quiet comfortable place

Clean room, with nice touches. Coffee in the room and all day at reception. "Happy hour" with reduced wine and beer prices. Very near the Bart, and also near GREAT Asian food of various kinds. Room was spotless, and there is a separate large closet for luggage. Easy to get to SFO - $20.00 via taxi (set rate), or you can take a bus (second stop) or Bart (just check the schedule from Millbrae as it can be every half hour or so during some times. This is our go-to hotel if we have a morning flight from SFO. The nearby intersection is busy with traffic, but we have never had a problem with noise. The hotel has three stories, but there are elevators conveniently located, so even if you are hauling heavy luggage an upstairs room is no problem. Also the hotel is good value.

Clean room, with nice touches. Coffee in the room and all day at reception. "Happy hour" with reduced wine and beer prices. Very near the Bart, and also near GREAT Asian food of various kinds. Room was spotless, and there is a separate large closet for luggage. Easy to get to SFO - $20.00 via taxi (set rate), or you can take a bus (second stop) or Bart (just check the schedule from Millbrae as it can be every half hour or so during some times. This is our go-to hotel if we have a morning flight from SFO. The nearby intersection is busy with traffic, but we have never had a problem with noise. The hotel has three stories, but there are elevators conveniently located, so even if you are hauling heavy luggage an upstairs room is no problem. Also the hotel is good value.

There were ants in my room

There were ants in my room

The room was clean, but the walls are thin and it’s been updated but it still fairly outdated

The room was clean, but the walls are thin and it’s been updated but it still fairly outdated

Inexpensive place to stay very close to SFO. Great bedding very clean newly remodeled. Walking distance to many restaurants bars.

Inexpensive place to stay very close to SFO. Great bedding very clean newly remodeled. Walking distance to many restaurants bars.

We loved staying here! Very clean and cozy with highway access! Loved our time at Dylan we ended up extending our stay just to spend one more day!

We loved staying here! Very clean and cozy with highway access! Loved our time at Dylan we ended up extending our stay just to spend one more day!

Why does it say through Expedia you could check in at 2pm but yet the property wants to charge you $25 to check in earlier. Ridiculous.

Why does it say through Expedia you could check in at 2pm but yet the property wants to charge you $25 to check in earlier. Ridiculous.

great hotel, well designed, comfortable beds, easy access to the bart and aiport

great hotel, well designed, comfortable beds, easy access to the bart and aiport

Wi-fi for sure. The staff were very good, and the room was not bad at all. Quite large, and roomy.

Wi-fi for sure. The staff were very good, and the room was not bad at all. Quite large, and roomy.

Clean room. Comfortable bed. Nice layout. Good shower. Clean and well maintained bathroom. Plenty of hangers. Mugs and water bottles in room. And it was fabulous having all day free coffee/tea/hot chocolate in the lobby. The grab and go breakfast options were well priced and came in handy one morning. Free parking and easy to find. BART station right behind hotel.

Property was great. My only complaint is I booked through my Expedia Canada app thinking it was in Canadian dollars like the other two hotels I booked the last two days. And found out it was in US dollars, which is much more than I wanted to spend.

My only complaint is that the coffee maker is broken, otherwise a nice place with comfortable rooms.

We passed on breakfast, but sure was nice having free tea & coffee offered 24/7! They also offer incredible happy wine hours from 3-7pm, plus you can purchase great bottles for very reasonable prices. All thats missing are some fire pits!

Clean room. Hotel conveniently located 1 block from the train station.

The HVAC unit sound was challenging to deal with and it was a super cold night so I had no choice but to use it. Overall, it was pretty clean and accommodating last minute. Front desk receptionist was very kind and friendly.

Staff was helpful and friendly; I would definitely stay again :)

Clean room and great service.

The walls must have been extremely thin. I am not noise sensitive but could hear the maids conversing outside the room, every plane that flew by, the neighbors in their rooms - it made sleeping nearly impossible. Checkout was at 11am and the staff tried to enter my room at 9:30am when I finally was sleeping. Not the best experience.

Clean Room, Nice Staff, Safe, Close to airport

Room was very clean and very quiet

No good

Super cute mid century boutique hotel located 2 miles from SFO. The receptionist was super nice letting us know everything about the property.

very clean, and close to the bart station. Easy to get the airport.

Great hotel and location for early morning flight. Very friendly staff, nice room. Would stay again.

This is an enclosed motel. I found it comfortable and a bit retro. There are plenty of restaurants within walking distance. (I had no car, but parking is available.). It is a short walk to the Millbrae BART station so access to the airport and the Bay Area is easy.

Room is cozy

Clean and convenient

Overall pleasant experience!m though and would say again if the opportunity arose.

Room was comfortable and staff very helpful.

Courteous greeting; helpful regarding a special request

Very upgraded/gentrified motel with exterior corridors. it works well and I think it is my hotel (motel?) of choice when I need to stay near SFO. Very reasonably priced, nice people, FREE PARKING!!!

The room was cute and comfortable. The lobby and amenities, amazing! We booked last minute and loved our time at this hotel.

No time for breakfast, noisy A/C unit, but overall pleasant.

Very clean and great staff.

I love this place and will continue to stay here on my future visits, which are frequent.

The hotel has brought in a number of creature comforts that few other more contemporary hotels have done. Very quiet rooms although the hotel is located probably not more than 150 to 200 yards away from an Amtrak station and less than a mile from an SFO runway. Did not hear single train or jet during my stay. The housekeeping staff maintains a very clean room.

The Dylan is always a nice experience.

Bravo…! I send guests here as well.

Great room, great price wonderful staff!

In the center of things. Nice beds. Quiet

Room was clean,

It’s an old converted motel, but it’s quite charming and even in its idiosyncrasies very comfortable.

Turn table sound wasn’t working Missed a 3x mirror for makeup!

Easy to check in. Room was comfortable.

Shower did not work in the morning!

Check in was easy

The rooms were spotless and the staff was very helpful.

Nice clean “boutique “ hotel

Great place to stay for one night clean and nice room.Just to add the receptionist was a bit rude i guees ahe was having not a good day at work

Cozy super clean stay very convenient to Bart and SFO. The bed was so great!

What a neat hotel!! Friendly staff! 10/10! Would definitely stay here again!!

Cleaned room and friendly staff.

Lots of amenities. Has a cute machine that poor wine by the glass. Has happy hour prices too. Coffee machine for espresso, latte etc.

Clean room and staff great. As we come every so often I was pleased that a staff member remembered me.

Convenience, amenities, and value. This place has it all!

Excellent location. Friendly staff. Very comfortable bed, clean, free parking.

Clean room, nice decor

Stay was fine. Room was nice, did not expect the outside to look more like a motel than a hotel as all the rooms were exposed to the outside street,

Clean room, very nice hotel and nice remodeled styling. Staff was very helpful

Lovely housekeepers too!

Nice staff, clean rooms

The room was clean and spacious wiith

I think this might be my favorite hotel in the area. I'm on a budget traveling for work and The Dylan had it all in terms of design, location, and price. I'm definitely booking again.

The the room was clean and comfortable. The staff was courteous.

Excellent staff, clean rooms. Great atmosphere

Cool place to stay! Even had a turntable in the room.

Convenient clean friendly hotel

Clean room and great staff

Excellent Friendly Service. Room was clean and the bed was really comfortable. Repeat guest and will continue to stay here in the future.

Couldn’t figure out if the room had heating.

The Dylan is in a wonderful location; so close to the airport and a good neighborhood for a number of restaurants. The rooms are modern and clean, and the outdoor balconies are really nice for extra space and ventilation. The rooms have records and a record player, which is a fun touch. The breakfast options are limited, but enough to get you something in the morning. Happy hour and alcoholic beverages also make for a nice touch if one wants a drink after a long flight.

This place is not great at all. Look at other options, especially hotels with an airport shuttle (BART runs right into the City from the airport).

Great staff, wonderful upscale touches like glass glasses

I like this hotel quite a bit, but it needs a bit of upkeep. On this trip (I stay here often), the water filter was not working and the room's refrigerator was loud (I had to unplug it to get some sleep). Otherwise, this is a good place to stay near the airport. The staff are friendly and the place is clean.

Staff is always nice. Super close to the BART and Cal train

Rooms were decent, location was great. But the person behind the desk was clearly trying to scam tourists - told us uber to airport (which is very close) would be $40-50 due to special fees, while taxi would be $20-25, then put pressure on us to have him reserve a taxi for us. When I woke up and checked uber it was $15. I was trying to be polite and just take their taxi, but I luckily checked and asked how much before getting in the car - and he said $35-40! I told him I’d call an uber and he quickly decreased it to $20. In the car he had the uber app running and no taxi meter. Pretty clearly a scam on tourists, not cool.

It’s a 3.5 star hotel which is fine for a brief stay if you are flying in or out of SFO. The staff is helpful and the rooms are small and clean.

Staff, proximity to airport and amenities needed prior to flying. Very nice dining options just a short Uber away...

Nice staff and cool hotel! Met Mike and Nina at check in who were super friendly and made me feel welcomed. Suite rooms are super cool

Would stay here again.

I always saw someone cleaning, in the hallways or rooms, the front desk and lobby area was also neat and tidy with access to a free coffee and tea station in the front. I even got a free book (they seemed to refill this box in the morning). As for the rooms, it had everything you needed - microwave and fridge already in there, robe and slippers for use, and even refillable water bottles if you forgot yours. The TV had streaming services you can sign into and a record player with some records to complete the vibe. Air conditioning worked well and wasn’t too loud, and apart from the carpet feeling thin - it was really a comfortable stay. would recommend to my family and friends for staying nearby

Stayed here for one night after arriving to SFO. Very convenient. 6 min from airport. Felt very safe. Modern, updated motel.

No AC no heater but who cares, this place and quiet and cute and your left alone to enjoy your peace!!! Staff is great drink prices are great me and my family enjoyed ourselves especially my 3 year old twins they ran a muck had a blast and not one house complaint lol.

Great place. Attention to details. Best place in area. Highly recommended

Great place

Turntable was a nice touch.

We loved this spot for a last-minute airport stay. Quiet, clean, charming, comfortable, spacious, friendly. Food nearby. Easy access to the airport. LOVED having the in-room slippers and robes. Only the water pressure was a bit weak.

This hotel was very well kept. Parking was the major obstacle but seemed to have worked out. The beds were very comfortable and everything was very clean.

Only a brief one night stay but very nice. The bed was really comfortable!

Everything is fine. Nice room, good bed.

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Great ac and heat. Staff was very nice

TV did not work. The night shift desk person tried to get it fixed but unable. No free breakfast as offered. No exercise room available. Felt like we were at a MOTEL 6 with only outdoor access to room. VERY POOR LIGHTING AT OUTSIDE OF ROOM. Felt unsafe at night. No shuttle to airport. Uber costs $35 on a Thursday evening. When we got to hotel we were told taxis are a better deal & they forgot to tell us when we called for transportation info. TV POWER CORD MISSING. Took over 1 hour for night clerk to figure out. When arrived told there was no breakfast included & Expedia advertisses incorrectly. Definitely not deserving of a 9.2 rating. What is wrong with your rating system!!!

Great property

I booked this room at least month or so ago and explicitly wanted queen beds and they gave us a room w double beds. I will be dealing w their management in the morning but a total scam job.

Super friendly and very convenient to everything and everywhere!

The property was very clean and conveniently located near the airport.

This is just a lovely little hotel. The location is very convenient, and there are lots of food options within easy walking distance. The atmosphere at the hotel is relaxing and friendly. I don't usually write much about hotels, but this one is a gem.

20.00 flat cab fee to airport - very close - hotel is so nicely decorated! Will stay again when we fly out of san fran! It was close to station if you want to arrive that way ..

Quiet, convenient to SFO

This is a really neat property! Retro hip, if that’s a term to describe it. Room is comfy, space to sit and relax, balcony to chill out, good nearby restaurants. The room has a record player with records! And it’s very close to SFO, making a very convenient place to stop over.

Room was very comfortable. Bed was soft and comfortable. I had a good night’s rest.

Thank you team for being the best. I’ve reviewed in the past, but Novina at the front desk if the best! I love the nearby food eateries and comfy feel of the rooms.

Very clean rooms. The service was also quick and friendly.

All was great love this place

Love the filtered water option, the happy hour and the convenience to the airport. Would stay here again.

Very clean room great location. Super easy access to the airport.

Clean room and staff

Great ambiance.

My favorite place to stay when I come back home to The Bay. Friendly staff, cute clean room, boutique style, easy access to everything. Highly recommend.

No significant complaints except that the room was too small for three adults. I'm glad that we didn't stay longer than one night. One hour early check in fee was $25 plus tax and or other fees. The in-room self serve coffee was very tasty!

Excellent staff. Near good restaurants.

I had a 1:00 a.m. check in and it was so smooth. The front desk person was great!

Nice updated property in a convenient location. Staff was friendly and helpful.

Great place

Other than that, the hotel is charming, with a definite 50’s vibe. Very charming. But folks, fix that blinkin’ smoke alarm!!!

Nice place to stay

Perfect stay!

Very clean and comfortable. The only complaint we had, was that there were no mini fridges and that in one of our rooms (we booked two for the family) we could not get the Tennis Channel, while in the other, we could. The front desk could not help resolve, or explain why… so a little strange! Other than that, we were very satisfied and would definitely stay there again!

Very friendly staff

Sweet small hotel really close to the SFO Airport with lots of nice amenities for an inexpensive hotel!

staff was helpful:)

The best-sleeping pillow and mattress. There are so many restaurants within easy walking distance. Upscale in a small-package hotel. Professional staff. Free, safe parking on site. Try Isa's French restaurant next door. The Plate is excellent for breakfast or brunch. These are so close, they share a wall with the hotel, if I remember correctly. Mel's Diner is across the street.

Close to airport, basic amenities, but with a few

It’s a motel

The property was basic but had a cute vibe. It was clean. However, I would never return because in the middle of the night my room smoke detector went off. No one responded so I called the front desk and was told to let them know if it happened again. It was evident this was commonplace from her response. It did happen again and wouldn’t stop so the staff came and removed it from my room altogether. Not very reassuring! The next morning I reminded the front desk staff of the incident to make sure it was on their maintenance list. The staff was really dismissive, never apologized for the disruption and said, “Yeah, well stuff happens.” Yikes. It was an unsettling inconvenience and felt unsafe amd the whole thing was worse because of the staff’s nastiness.

WE STILL WINNIN!

Very quiet for the suburbs of SF.

Unique rooms lover the record player and classic albums

Clean, convenient, friendly, and helpful staff.

Nice and affordable!

Super homy and quiet place in such a super convenient location! They are also dog friendly! Offer the ground floor for dog owner and all the little things for my puppy! Staff are very friendly and they make the stay relaxing and enjoyable.

We needed a comfortable place near the airport for an early morning flight out. Everything was super comfortable and convenient for our one night stay in San Fran.

Clean room quiet

It's very convenient. There are many resturantes around. It's close to SFO.

Clean room

Nice

A small hotel but would implement nice touches throughout the room. Use nice ceramic mugs for your coffee, they rave you a pair of insulated water bottles to use while there. They have an ice/water dispenser in the lobby, good cause they do not sell water! Cutesy amenities that I appreciated. Although they had a toaster for the English muffin you purchase. I thought they should have a few offerings included. They had a coffee machine that made lattes but it needed service as the drinks were tasteless. It I would stay there again.

Place was nice and modern, quirky, clean and comfortable. However reception staff were grumpy and not welcoming and seemed preoccupied and annoyed to answer questions. This was very strange.

Good location and value

Friendly staff. It's an old motel revamped but still an old motel. I got there late and left early so I didn't see anything in daylight. It served my purpose.

My friend and I stayed here for 2 nights to attend the SF Pen Show located at the Westin. We found the hotel was convenient for accessing the Millbrae station for travels and just a short ride to the Westin for the event. The room was neat & clean (save for the area around the vanity station having slightly sticky carpeting) and had all the necessities for a comfortable stay. I also appreciate the hotel's communication with us ahead of time; to confirm our stay and address any questions we may have via text. Overall, we found The Dylan to be a reasonably priced and cozy hotel that we would return to again!

It was nice and quiet.

I got here late and staff were most helpful. Room is quiet and secluded.

Decor was nice

Dirty and outdated

Note: There isn’t a bar or restaurant in the hotel but some take and go’s to include a wine by the glass vending machine which was a “chef’s kiss” after 8 hours of travel. Why it deserves 10 stars: Staff was friendly and facilities were nice, as pictured. Nothing too fancy but cute, trendy and very clean. Easy stay. 9/10. The 12:00 PM CHECKOUT earns it a 10/10. Made my morning!

Excellent small hotel near SFO. Great staff and very clean rooms.

Excellent location, not too far from the airport!!…

Nice hotel - only complaint was the floor was sticky, likely due to shampooing the carpet and not rinsing or something like that.

Fantastic! Great staff that was super proactively helpful. The price is an amazing bargain. You couldn't be more conveniently located to BART and the neighborhood is lovely. The one thing to note; the beds are not Queen Sized as advertised, but Double/Full Sized at best. Just something to note, and not at all a deal breaker in my opinion.

Very small room, narrow doorways. Feels cramped.

Like the mid-century vibe and the availability of snacks, "happy hour", water, water bottle in room. Staff is friendly and it is a smaller property.

Carpet was super sticky and wet and smelt of wet dog so badly. I have never written a a review for a hotel but this is as by far the worst I’ve ever stayed at. People stomped upstairs so loudly until 5 am and the front desk kept “checking it out”. DO NOT STAY HERE! When we checked in the lady was so rude when I asked about malls near the hotel she said “ya….”

Super clean comfy quite safe. Will be back!!

What an amazing little place! The staff were nice and helpful. It was all clean and well maintained. The free coffee/espresso/cappuccino and hot chocolate bar 24-7 was delicious and convenient. The room was very comfortable. Quiet surroundings and did not hear other guests. Highly recommend!!!

Very nice place.

I love this hotel! Not because of it's convenience to the airport but the friendly staff. They are always so accommodating and nice! I love the easy parking. I love that they have a park and fly option. I love their wine bar and beer selection. What's not to love?

I regularly stay at The Dylan when I'm on the peninsula. Very clean, well appointed rooms, in a good location. Staff are nice and helpful. It hits all the marks for what I need in a hotel.

The staff was very helpful. The carper was kinda unclean and sticky, so was the restroom. Everything else was very comfortable, also could hear people crossing the hallway very clearly, so might cause discomfort through the night.

It has a feel of a motel with much higher quality. Complimentary coffee all day and courteous staff. Beds are very comfortable. Location is great, 1 train stop away from SFO. Walk from metro is easy. Good dining options nearby.

This will be my family’s go to hotel in SF from now on.

Nice area

Respectfully submitted, Dr, Frank V.

The location is convenient, lobby and exterior are nice, and stay is affordable, however the interior of room was a bit dated and the floor of our room was very sticky, making it quite uncomfortable to walk around. This was seemingly due to the carpet being old and glue/adhesive coming through?

Maria, who services our room, did an excellent job!

Lovely rooms! Great value!

Loved the flexibility of late check-in and check-out! Fun restaurant right next door (Social Eatery). Meer steps to BART (into SF, Berkeley and Oakland) or CalTrain (thru Santa Clara / Silicon Valley down to Gilroy. The room was comfortable and amenities practical. Great for rest after “a hard day’s flight”.

I’ve stayed at The Dylan twice now and both times I have enjoyed my visit so much! The rooms are cute, the staff is very friendly and helpful, and the location is great if you’re looking to Bart into SanFran or are looking for somewhere near the Airport.

My new favorite spot when flying in and out of SFO.

Staff was friendly and rooms were clean. Property was quiet. Parking was included but there were no parking spots available when we checked in so we had to park behind the hotel on the street. Check-in was a little rough when it appeared the employee checking us in late at night feared she may have overbooked and didn’t have our room. Ended up working out but a stressful few moments when I was afraid we were going to be turned away at midnight after confirming my room multiples times in the days leading up to the trip.

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Stayed here a a few times this year. Staff is great. Hotel is very clean and kept well. Location to transportation, restraunts and airport. No pool which provides quiet since not many kids stay. Only complaint is beds are very used. They are super uncomfortable tried to lay upside down. Previous room in March was the same in both beds. Body ached after a few nights stay. They need to replace the beds.

Very close to the SFO airport. The SamTrans public bus service run frequently from SFO to Millbrae Transit Center which is only 2 blocks from The Dylan at SFO. This property is also walking distance to the Mills-Peninsula Medical Center which was the purpose of my travel. Rooms were clean with modern decor. Staff was friendly and helpful. I had a great experience at The Dylan at SFO.

excellent hotel, everything felt perfect. I just wish they had better breakfast items.

Great stay to access SFO airport via BART.

the site itself is very boutique-y. shaded, quiet with very good privay in the rooms. will definitely stay there again.

Small quaint hotel.

I love this place. I have been staying there for at least 15 years. However, they are starting to get into the practice of nickel and diming for things that used to be standard. The last time I was there before my most recent srsy, they charged me $25 for checking in 20 minutes early. When I contacted them, they did reverse the charge. This time, my room had no refrigerator. Refrigerators have always been a feature in this hotel since I’ve been staying there when it was a Travelodge! I was told that refrigerators and microwaves are only supplied to people who pay a $25 fee to upgrade their room to a deluxe. I will continue to stay there. But I am disappointed that they are using such tactics at a time when everything is getting more expensive for travelers.

Excellent hotel. The beds were so soft and the bathroom was nice and clean. Great staff and free coffee and lattes all day and night. Great staff and clean environment! We will absolutely stay here again.

Great place

It was a great place to stay the night before our 7am flight. It was clean, comfortable and close to the airport. We would definitely stay here again!

Nice staff, nice room, arrived at midnight so it’s a bit hard to find a parking space

Nice cozy hotel with the environment in mind. It was a little hard to find at first but it was a nice stay once we found it.

Great stay. Would stay again if I am in the area.

I enjoyed my time during my stay at The Dylan. Its a unique place. Nice decor. Room is really clean. Comfortable bed. Staff are very helpful and nice. Specially Wendy at the Front desk, she is amazing! She’s doing a great job telling me about their Wine Station & Happy Hours deal. I purchased some items because of her. Although the Hotel can improve in terms of not having a typical welcoming Lobby & Room smell. Overall i would still stay there again and will recommend the place to anyone. Convenient location near the Airport with lots of Restaurants and Shops within walking distance. Nice stay.

We enjoyed our stay here! Conveniently located to the airport with several options to get there if you don't have a car. Good happy hour deals in the lobby, but do note there is not a mini-fridge in your room unless you upgrade!

Room is clean and comfy.

I have stayed at the Dylan quite a few times over the years…aside from the fact that the location is wonderful and close to the airport, but they constantly are upgrading their experience there. The staff is always competent and friendly…can’t say enough about them…unique type stay for sure!

very dark in room, inadequate lighting (dark), flys in room (I think doors were open to let fresh air in), coffee with powdered non-dairy creamer (uggh, not so drinkable for someone who really likes coffee), rooms older but clean, staff and service very helpful and friendly.

Adorable! But room had a smoky mildew smell. Know that I am extremely sensitive to smells

The welcome staff were excellent. They offer free coffee in lobby and they have a lounge for wine and cocktails. The room was not bad. It had a smell of older furniture, which wasn't off-putting but just reminded me of my grandma's house. However, it was still comfortable and clean. The AC in our room was very loud. Bathroom was nice.

Hotel was very very charming and modern. Bed was comfortable our room had a make up/coffee station area. We had a lot of room to spread out. There is an adorable courtyard with seating, a water fountain and lovely honeysuckle growing which makes it smell so pleasant. I will definitely stay here again!!! Staff was helpful. So close to the airport and walking distance to restaurants and a CVS.

Convenient for SFO travelers.

Well appointed and very comfortable. Every detail was thoughtful. Fantastic hotel!

Amazing…cutest hotel ever!! Clean and comfortable. Friendly staff. Really safe too!! Nobody can grt in without staff opening a door.

Dylan hotel is very clean and service is excellent!

The staff at the front desk were super accommodating and very nice. It's nice that they have a "Happy Hour" and the cocktails are very reasonably priced. The room and bedding were very clean. Would recommend staying here.

Our 2 night stay was absolutely outstanding! The hotel is perfectly located, just minutes from SFO, BART, and the Caltrain station. A wide variety of restaurants are just steps away, making dining out a breeze. Ana and the rest of the staff were incredibly warm, hospitable, and accommodating. Highly recommended—we’ll definitely be back!

The rooms have thin walls and ceilings however. We had lots of noise come through the floor above us at times