Sleep Inn Miami International Airport

The property was ok for one night

Good Breakfast, good servuces and good staff

Staffing not friendly at all specially the black men long hair .the Latin girl was less terrible.in average all terrible

At check-in, I was informed that the elevator was out of service. For an airport hotel where many guests are traveling with luggage, this was a major inconvenience. Guests were forced to carry their bags up multiple flights of stairs, and no assistance was offered. The strong fragrance used in the lobby seemed to be masking other issues, as the hallways on my floor smelled heavily of insecticide. Once in the room, the problems continued. The TV remote didn't work, requiring us to manually change channels, and the bathroom had clearly not been cleaned properly. When my son lifted the toilet seat, there was old urine underneath it. Parking was another frustration. The lot appeared overcrowded, forcing many guests to park along the curb, making it difficult and stressful to back out and leave. The only positive aspect of our stay was the air conditioning—it worked exceptionally well and kept the room ice cold. Unfortunately, that was not enough to make up for the numerous issues we encountered. Overall, this hotel fell far below expectations, and I would not choose to stay here again.

Excellent

2-The bed smell like PEE 3-Window shade not working 4-Noisy air conditioning 5-Terrible front desk staff. Especially the second shift.

The elevation is brote

The elevator wasn't working which was a negative for us. Climbing up and down the stairs with luggage wasn't nice.

The room smelled of mold and smoke. There was hair on the ceiling of the shower and dirty. This was my one and only stay here. $158 was way too much for this condition if the room.

Elevators not working, no air conditioner in the hallways and not a really attractive place.. will not recommend it to anyone.

The toilet most of the time didn't flush without several times. Other than that things were great!

Expedia should not have them on their list. Dirty and smelly room. your room as carpet it seems to be soaked in with all the moisture. I can't even imagine how much molds had been grown there..It was late night arrival so me and my wife decided just stay one night however we ended up leave hotel 2am....people cry and yelling 2am in the hallway. there's no way I could bare another hour to stay. sleep in the car would be more peaceful and cleaner. please Expedia 🙏 know who you list on your options....this is unacceptable

We came back from our cruise and were there early and were lucky that the room was ready so they let us checked in before 12:00. Even if they didn’t have the room ready, the breakfast area is big enough that we can seat and wait.

The only bad thing is that our room had the bathroom door broken, other than that a good place.

Room was great for our one night stay! The only downside was the elevator not working but we were fine going up and down the stairs.

We stayed here the night before getting on a cruise. We used their free airport shuttle which was great and saved us a little money also loved they had a free breakfast. Pretty standard hotel breakfast, no complaints. Staff was helpful with dining options within walking distance and somewhere we could buy our wine and pop to carry on the cruise. Only complaint was the elevator wasn't working, had to lug our heavy suitcases up to level 3. The front desk girl did volunteer to carry it up, which was nice and she did get us the first room at the top of the stairs.

Just ok with the hotel transport

House keep staff was the BEST .

I always stay at the hotels in this area based on their proximity to the car rental access. It's literally a six minute drive if you hit the red lights.

Breakfast is horrible and not enough food. Breakfast Area is very small. This hotel needs to be renovated . I booked room for four nights but I ended up to stay one night and checked out the next day and booked a room in a different hotel. Not recommended at all

Elevator was broken, the whole floor where my room was located smell terrible, the fridge had a cup of something from the previous guest. It was a terrible experience, never again at this place.

I found a weed cigarette under my bed the beds look like they weren't changed cuz they were yellow on the sides and in the corners but it's all right the AC took a while to get cold and the pool was dirty the elevator didn't work and then carrying too many luggage really hurts so I don't think I'll be able to come back again

Muy rapido el chekin

The room was old and it doesn’t have a curtain to block the light. It has a roll down shade but it doesn’t cover the whole window. The phone wasn’t working.

Throughout my stay, I rarely saw any hotel staff cleaning or maintaining the property. Overall, the cleanliness and upkeep of the hotel were far below expectations. I do not recommend this hotel, and I will not be staying here again in the future.

Terrible service. Elevator doesn’t work. The toilet in my room was not working. The front desk personnel (evening attendant) was not helpful at all. Instead of concern about me not being able to use the toilet my entire stay, her concern was me leaving a dirty room when I asked her if I could switch rooms. She refused to give me the phone number for the building manager when I asked for a refund so I could go to another hotel. Extremely poor service. I will never book a room here again.

Airport shuttle, clean room

Breakfast was mediocre but typical offerings. I waned to mail 2 letters but desk lady said mail service was spotty. How can that be? The cost was minimal so it was what I expected.

The staff super helpful and kind.

The carpet was sticky and the phone didn't work

Although the staff was very friendly the hotel itself was not as expected. Unfortunately, the elevators were out of order. The carpet in the room was damp and the room had an odor we could not mask. Fortunately, we were only there for one night.

Carpet could be way cleaner, my white socks were black after a few minutes of walking on the floor.

It was nice fir one night.

Pool closure was way early and breakfast also ended at 9am. Which is also considered early compared to other hotels. I would still consider booking again when in Miami.

The staff was very helpful and nice

..

Great place to stay

Nice clean hotel for our one-night layover between plane & cruise. Easy access via free shuttle to & from Miami Airport.

Not clean, smells old with hair on the bed, seems like it was not clean in between reservation even though we checkin late. Only has 1 swivel chair to sit, no toiletries available. Noisy and shady tenants.

Good óptimo near the AirPort and accesible to Miami Beach on Uber. Good for a short time travel

Habitaciones muy limpias, y muy bonito el hotel sencillo pero muy comodo. Excelente servicio.

Very convenient/close to the airport ( about 6 minutes Uber drive) & 25 minutes from the Cruise Terminal. Very nice for overnight accommodations. The room was small but clean. Breakfast included oranges, yogurt, waffles (very good!), sausage, hard boiled eggs, juices, milk, bagels & muffins. Everything worked as it should in our room. They also provide an airport shuttle, which is helpful, but it ends at 9:30 pm. Our flight arrived after that, so we couldn’t use it.

Muy Limpio

Clean room

My Kids and I enjoy are stay

Set up of room Staff in the night was curt. Toilet didn't work. Had to constantly put my hand in the tank to flush. Microwave also has a problematic door

Overall my stay was great 👍

Quick overnight stay near airport

Decent place with friendly staff and good amenities

Everything was horrible. Staff very disrespectful. Bathroom very dirty. I stayed one night & was charged for 2 nights. I notified them in advance that my flight was canceled so I needed only 1 night but was charged for 2 night. Supervisor rude & staff horrible. It was an awful experience. Some customer service

clean room, very good air conditioning. nice little spot to relax.

Good

The free hotel shuttle was a major part why we booked Sleep Inn as a place to stay before our cruise the next day. The hotel and room was well-kept and clean. It was nice they had breakfast the next day but was very carb-heavy (waffles, muffins, breads, bagels, etc). At least the sausage was good.

Very clean. The bed is very comfortable.

I had a great experience from check in to the room to the breakfast. The front counter was friendly and helpful even with having phones ringing and a line of people. The shuttle driver from the airport was outstanding! He tried to let everyone that was waiting he'd be back he was full. Breakfast was far better than I had expected. My family lit up with it having the waffle maker. Budget friendly for the area with amazing staff.

Everything was basic. The room had the basics but none were anything to brag about. Bed was mediocre, TV didn't work, A/C worked somewhat but I had to bump the temp down in the middle of the night because I woke up sweating. Carpet felt humid or like it had a film on it when I walked barefoot - so I consistently wore shoes the entire time. The breakfast was okay - waffles [butter/syrup only], hard boiled eggs, oranges - so it was more than cereal, milk, and pastries, but like everything else it was unimpressive The airport shuttle was on time which was the most important thing I needed, and the room was quiet considering the building is literally across the street from the airport. I've stayed at 2-star hotels before but I will avoid this one in the future.

It’s well kept

Very close to the airport and good breakfast. Room was clean and comfortable. The shuttle service was good and convenient. Highly recommended for a short stay. The A/C was making too much noise.

Clean room. Very noisy. The phone in my room was defective and was never fixed even after notifying the front desk on day 1. The place is OK but not that great. I will not stay there again

Everything is close

Room looked clean but the carpet felt sticky. It smelled like there's mold or something in the room. Staff was nice & helpful. Breakfast was ok along with the rates. However, I wouldn't stay there again.

Everything turned out well. early arrival we were accomodated. Shuttle great, pool awesome. This has been our go to place to stay everytime we come to MIA airport; stayed here close to 10 times. It was a good location for conveniences food, gas, variety. Elevator was broken so carrying all our bags up to third floor was inconvenient. The shower water pressure was not good.

.

Todo bien, con relación a precio.

Breakfast was good. Ac was good. Staff was great.

un Lugar limpio y agradable

Clean room, quiet, staff very helpful. Shuttle driver did not check curb for people flagging him down. Waited over 2 hours. Hotel staff had him turn around after he drove past second time. They only pick up once every hour so if he stays one car over and never stops and ignores you flagging I'm down, you wait another hour. I'm 76, landed at 5:30 not to hotel till after 8. Long stressful day. Just ran out into the middle of traffic to make him see me.

Everything was great Can't think of anything

They are very close to the airport and have all your basics!! The beds need replacement and the prices of the drinks should be lower than they cost at the airport!!!

we had an excellent time hotel & clean staff very nice

breakfast area a bit crowded but it had a good variety of food

Nothing to report

Parking was safe, room was clean. Staff was very professional. Only thing was the room smelled like mold & sewer water. The humidity in room was just not good. Felt like I couldn’t breathe the air there.We had to change room the morning after. The new room we were given had a smell but not as bad as the first one. We had to ask for febreze spray.

I love this place the only thing is sausages, are not done all the way in the eggs are cold other than that it’s a wonderful stay

Great

The room had a musty smell and needs improvement.

good

It’s ok

Buenas instalaciones

breakfast was really lame. It was all bread and carbs. The rooms could be bigger for the price. Front desk personnel were very un-welcoming and not too friendly. Didn't greet me when I cam to speak with them. The smoke smell wasn't too strong. Pool is decent. Staff could really be nicer. It costs nothing to have manners and be nice.

Was great area close to airport and restraints close by.

Excellent I love everything well clean near anything nd airport

we were leaving to go on a cruise so for just a quick one night stay it was okay. Rooms were smelly but overall clean. Elevator was broken when we stayed in april.

The airport shuttle was available as described on a sign at the front desk. All of the staff were very personable and professional. The rooms were clean as I expected. Some reviewers mentioned a smell. I experienced nothing of the sort. You can't blame a hotel for rare occurrences beyond their control. I have no complaints about the air conditioning. The breakfast was good. I actually had nothing to complain about! Would recommend to anyone looking for a hotel that is close to the hotel and reasonable priced.

Thank you I enjoyed my stay

The rug was dirty.

The value was there and I would stay there again to save money. But for complete transparency, the hot water wasn't very hot at all throughout the stay. The TV was way too small for the room and the carpet will make your feet black if walking barefoot. Other than that, the savings is there for a small price.

Room was clean but it had an order otherwise the place was great.

Everything was fine

I almost died from the coolness in the Apt call the office twice about the Ac the lady said there is nothing she can do did not even offer me a blanket I have a disability could not even get some one to take my luggage to the lobby

We were accommodated and able to check in early, however the dresser was about to fall over and there was no hot water in the shower! We told the staff and all he could recommend was to make a complaint with Expedia.

The person I spoke to about the shuttle was super rude. The shuttle times should be in the description of the hotel. The water is not that hot. Other than that my stay was nice.

The staff was friendly and accomodating. I had issues registering for Uber services and the staff on duty went out of her way to assist.

Convince to the airport Not enough food choice in the area

Yes

The room was very stuff it was stifling in there, also the carpet was very old and musty. The air conditioning unit was old and very noisy. The room itself was quite dated. Overall, the pictures are very misleading I wanted to leave as soon as I entered the room however front desk said I already checked in and signed so I couldn’t cancel or get refunded. Please assist with refund urgently. My email is ria.lutchman85@hotmail.com

Nice & clean

room was clean

N/A

The airport shuttle did not stop to pick .me up. Just kept driving. Called and they told me he'll drive around again, but didn't. I called again and they promise he'll stop next time around.

The smell is not good

Area was unsafe. Hotel run down. Staff rude

Window shade was stuck at half open so I had to hang a towel for privacy. Window was about 10 feet from parking on first floor. Mattress had been slept in by too many people-- it sagged on both sides with a hump down the middle. The light switch for the bed lamps was on the less preferred side and I had to get up to turn it off.

There were bugs in our room. Also the shower gives no pressure.

Broken elevator, smelly carpet in room with bugs also the air-conditioned unit old and loud not even a bottle of water in the room. Breakfast horrible they only serve pork and cold eggs. You can hear everything going on in the next room 2026 not even a smart television in the room puts you in the mindset of the 1980's in a 3rd world country.

Yes the breakfast was great and airport shuttle was great and staff.

Next, the location is seedy. Upon arrival, there were several half-dressed, older women smoking right by the front door with oversized parts spilling out of their clothing and undergarments. I knew this stay would be challenging. The lobby is uninviting. I decided at check in there was no chance I was eating the free breakfast, even if they paid me. In the room, I tried to wash my face, but the water was only warm, so no hot water meant no shower in the morning. The carpet felt suss, so I kept my shoes on. The beds were comfortable, though the mattresses sagged in the middle and they were not queen size - they were only full size, which is too small unless you're a couple of munchkins. There were two types of pillows on the bed, and one of them was nicely comforting. The sheets were very soft, but I have a feeling that's because they were already slept on by other people. I only say that because I did not see clean sheets on 2 out of the 3 housekeeping carts out in the hallway upon check out. The toilet had trouble flushing. When we told the front desk clerk upon departure, she asked: "Did you flush the toilet paper?" Um, yes. She advised us that "You can't flush toilet paper around here. It damages the pipes. Other guests have had similar problems." I'll leave that there for you to ponder. 2.5 stars out of maybe 10, but not 5. Don't believe the reviews, this place is not worth it if it were the last place on earth.

3 luggages. 2 backpacks, a stroller and 2 kids (ages 4 and 2 years old..). Also in the evening when we arrived staff told us we can catch a 10:30am shuttle for the cruise and told us we can think about it and let them know in the morning. Which we did, first thing when we were up at 7am. To which they said everything is already booked :/ not sure why they’d say to wait until the next day then.. anyways. We wont be staying anymore :)

Breakfast was very basic american breakfast. Not too bad but nothing exceptional. Price was fair considering near miami airport. Room was not clean, we had to replace the towel as it seemed to have been used. Shower was dirty, room had a bad smell as if it hasn't been cleaned in months.

Arrived to be told the elevator is broken and there are no two bed rooms left in the main floor. The location is sketchy. The pictures on Expedia are either very old or not from this location. The pool is across the street, this was also not mentioned in the description. Included breakfast is minimal. Not sure how it had the rating/stars it did on Expedia.

Great inexpensive place

Do not recommend. We got an early check in and the room had bed bugs, they were everywhere. All of the floors, desk, chair, inside the fridge. Spend your money else where and don’t stay here

This hotel was ok for 1night. The airport shuttle runs every hour on the hour. The hotel needs to clean or even replace the carpet. They have a breakfast buffet. There are no places to do anything close by to walk to.

The location was very convenient and the check in was fast and the lady at the front desk was kind. I understood that breakfast was until 10:00 am so when I went down at 9:30 am breakfast was no longer available and I was notified that breakfast was over at 9:00 am so we had no breakfast. Also our room carpet was sticky and smally like if something was not cleaned and we were not able to walk barefoot. Also our air conditioner was very very very loud and we had to have it because it was hot without.

Excelente opción para hospedarse. La propiedad es única por su tranquilidad y orden. Me impresionó lo limpia que estaba la habitación al llegar. El sistema de aire acondicionado es moderno y silencioso, permitiendo un descanso total. Contar con parking incluido facilitó mucho mi logística. Sin duda, el servicio del staff es de primer nivel

The location is good. Close to the airport with shuttle. Bed was very uncomfortable, floor was not clean. Not a good shower.

There was mold in the top of the shower. The phone in the room did not work so I had to go down to the front desk and make a complaint about something. They allow scammers to come in and put pamphlets under the door for food delivery. However these are not established restaurants It seemed more like they made the food in their home kitchen. I placed an order with one of these places they were an hour late after saying 40 minutes so I waited an hour and 40 minutes for my food. It was $48. The guy only gave me 10 change back from 60 and kept two I was not going to tip him at all. The food came it was absolutely disgusting. I ordered two steak and cheeses one just cheese the other pepper and onion. I ordered a meatball sub. And I ordered plain pasta and butter. Both subs came with pepper onion and mushroom, I'm allergic to mushrooms. Bad form. The meatball sub had barely any sauce The meatballs were tinier than an inch diameter, and also had pepper and onion. The pool was absolutely disgusting. 0 ⭐

It was great for 1 night. Staff was very helpful and the airport shuttle was very convenient.

Location The place

Little white spiders all over my room told staff they said manager will come look at room. She then comes in with a can of raid spray and telling me that me and my family has to leave room for about an hour hour or two so she can spray and air out the room and after about an 30mins of debating how that is ridiculous she goes down the hall opening multiple doors (which whom had other guest in them) until she found one that was empty and said I could move my stuff there.

Yes food was amazing and room clean

It was absolutely disaster. Couldn’t stay, terrible smell. Old rooms. Unfriendly employees. Moved to another hotel. Nothing at all.

The location was great and the staff were friendly. The elevator did not work.

Rug was a bit sticky

Near airport. Much too expensive. Old. Breakfast.

Shift Manager 11:00 PM was not hospitable at all, he did greet nor thank customers for choosing Sleep Inn. I called two days prior to checkin and wasn’t informed elevatpr was out of service, they informed that airport shuttle was unavailable after 10 pm - this should be available in website, hotel photos are deceiving. Since the elevator was out of service, asked if they could help bringing luggage to room ( bell boy) he said No, I asked if there were available rooms in the ground response NO, didnt offer apologies for the inconvenience and then I requested to have a large suitcase stored in their lobby as I was assigned a room on the third floor he said ok. When I asked for tag and receipt for the luggage- he responded they didn’t have any. He did not let us know breakfast hours, Room did not have complimentary water bottles and when I went down to have breakfast there wasn’t enough food for all guest staying nor seating.

No one available to carry luggage to the THIRD floor I had to carry them up and bring them down in the morning Internet was awful I need my money back because I sept it to relax not stressed with my baby of a 3 years old

Poor sound insulation

Staff had guests waiting in lobby for hours due to “rooms not cleaned” and check in “starts at 3pm”. We were told that a room would be available for an additional fee plus another fee to change our original reservation. So we decided to wait in the lobby like everyone else. The bed was too firm and sunken in the middle, so it was like sleeping in hole in the bed. Rooms are also need to be renovated.

Room was clean Front desk staff was no help in finding a solution when my booking was canceled by mistake.

Breakfast

The musty humid smell the room had.

The humidity and odd smell the room had.

Easy, clean and would stay again

Es muy buen lugar cerca del aero puerto

I was so impressed, I had asked for so much help, I was compelled to offer one of them a tip and she would not even take it. She said, “this is my job.” I would hire both of them for our properties if I could get them to Texas.

The room was horrible. The carpet smelled like mildew, but they turned an air conditioner to try to make room smell better. The showers were dirty the bathroom town weren't even stuck to the floor.

?????? & ???? ???? ???? Beyond 50 Live An Inspiring Location Independent Life! ??????? ?????? ?????? ?? ??????? ???????? ?????? Generally Good. ?????????? I was on a layover Houston Texas to Managua Nicaragua; I'm glad it was a very short stay. • Spacious room and bathroom. Clean towels, yet the quality of the toiletries didn't inspire a shower and I was too tired to unpack my own supply. • The breakfast is set-up for eating there or grab 'n' go. Hard boiled eggs, breads, waffles, fresh whole fruits, juice and coffee/tea; the basics. • Staff is friendly. For $200+ a night (even with Booking.com VIP discount) this place was MASSIVELY overpriced!. It's on the level of a $50/$60 per night accommodation; and that price would be warranted only because of its proximity to the airport which frankly was still almost a 30 minute shuttle ride away. • In the photos, the room APPEARS to be clean with nice decor However, the entire hotel (hallways and guest rooms) has an unpleasant stale funk odor. I think the carpets need a VERY DEEP THOROUGH STEAM cleaning. If this was done it would be a significant improvement! • Although there is a tracking app to gauge the approach of the hotel's shuttle; it is not accurate. The shuttle really needs a large visible FRONT FACING sign on the van or make sure the sign over the front window is lit at night; if that is a lighted sign. The instructions clearly inform that the van doesn't stop unless you flag it down; understandable, that saves time. However, one cannot read the logo on the SIDE of the van UNTIL IT WHIZZES PASS YOU. Unless you hail every van in the expected time frame, how can one know which one to start hailing as the van approaches?! I can understand the van not stopping at every terminal section; however, it doesn't even slow down. I had to leave my bags to chase it down or wait ANOTHER 45 mins to an hour! This is something NO ONE wants to have to do after coming off a flight after 9:00 at night; especially being an older person. I rarely write harsh reviews; this one unfortunately was earned.

Our flight was delayed causing us to rebook our flight for the next day. This hotel had a free shuttle service to and from the airport. The price was much lower hotels in the area. There were no walkable places to have dinner. No amenities but did provide a decent breakfast.

The room was clean and the air conditioner works well. The hotel itself is older. Parking is available. The best amenity is the shuttle to and from the airport.

Worst motel..I even woke up with bed bug bites.

However, I was a bit disappointed that the elevator wasn’t working, so I had to stay on the ground floor, which is never my preference; and did affect the overall experience. On the positive side, the air conditioner worked very well, which made the room comfortable, and the shower had really hot water, which I appreciated. The hotel offered a basic complimentary breakfast that included waffles, fruits, yogurt, and juice or tea, which was sufficient to start the day. They also provided a complimentary airport shuttle service that ran every hour, which was very convenient. Overall, it was an okay stay; nothing exceptional, but it met the basic needs for a short visit.

I would skip this property.

The price was a bit high. It was nice but maybe a bit pricey for the money. It is out of the way and secluded.

The draw for this space was its proximity to MIA and its price relative to other "airport hotels". It served its purpose. Breakfast was decent-had scrambled eggs, waffles, and the other typical choices. The airport shuttle stops running at 9:00 pm. We did take a morning shuttle at 8:00 am and it was convenient and worked well. They have a room shade set up that is electric up/down. The switch was not obvious (by the entry door, rather than the window) and it didn't work all that great.

Smell something so bad at hotel

We took that hotel especially for the free airport shuttle, and at the end the shuttle was full (11 guest) without the possibility to take it. Since there are only one trip per hour, we needed to pay the uber drive. Let me tell you I would had put that 20$ in another hotel with a better service of airport transport if I had known.

Place was clean. Room smaller than I thought

The breakfast wasn’t good.

When my partner broke her collarbone whilst out shopping the staff were more than accommodating to our needs by providing extra pillows for her comfort.

Breakfast it was bad

The plan reeks of cigarette they need to stop letting people inside the property

Cancel my room before I arrived at the property and we had no we're to stay

Practical and economical for a one noghy stay.

The carpet needs to be changed, it was too sticky.

Location Customer service could be much better

This was an absolute great hotel and shuttle to the air port. We would highly recommend them to others.

Simple, clean rooms.

The biggest concern was cleanliness. I noticed small white bugs in the room, which made me very uncomfortable and question the overall hygiene of the hotel. That alone made it hard to relax during my stay. While the location may be convenient, the issues with cleanliness and slow service made this stay disappointing. I would not choose to stay here again unless improvements are made.

The room was very damp. The floor, the bedding, the towels. Maybe they had recently shampooed the carpets? I don't know, but everything was wet

Room was clean.

Yes

Clean room , staff friendly, airport shuttle it need one and more trucks , pool need to be clean

Yes

Muy buen hotel

Next morning, downstairs at 8.45 to get the shuttle back to the airport. Shuttle full. 'You will have to catch the 10.00 o'clock ma'am', I was told. Needless to say, I had to catch another cab to the airport fo an 11.00 o'clock flight. I don't know if its the total $49.00 cab fare or the unconcerned attitude of the manager and driver that upset me more.

The shower had good water pressure I put a muffin on the desk and within minutes there were hundreds of bugs all over

Location to nearby restaurants and stores. The sheets were damp; the dryer melted 3 outfits (I was not compensated in any way). The room was humid and I broke out in a rash on my back and legs from the bed. Bedding was not changed.

Rooms were clean, the pool was clean, and they have good customer service.

No. Had issues most of the time with the WIFI.

Everything was ok

Clean, bed is comfortable, establishment is friendly and helpful. Room are clean and tidy. Breakfast is goods

Small cosy hotel shuttle every 45 minutes staff was good breakfast was ok . Will definitely stay again for layover.

Yes

A/c sounded asthmatic so I turned it down to super cool the room, then off when I went to bed. Be sure you have the latest instructions for the shuttle from the airport. I had older ones which they had sent to me and missed it because I was on the wrong floor.

Good location close to many restaurants and a golf course park. Perfect for us transition to the cruise port 😊

The shuttle from the airport was a bit delayed; I arrived at the shuttle stop at 2:55pm expecting the shuttle to arrived at 3-3:30pm but the shuttle arrived at 4:05pm. However the stay at the hotel was comfortable. The layout of the hotel is very convenient and practical. The room is very cosy. Breakfast was delicious especially on weekends; minimal but with essentials. I loved the fact that the hotel had a luggage scale in the lobby.

Internet was great. Staff friendly and helpful. The shuttle service was good. Shuttle was on time.

The staff was not polite

I was on the second floor and the hallway smelled musty. So did my room.

Most noisy Aircon, shuttle information terrible, had 2 emails, telling to meet at departures and 2nd at arrivals, called to confirmed to not have phone answered until i clicked to make a new booking, the lady tried to help and put me through to front desk who again ignored and hung up. room is musky smell, dated a lot, i stay in various but this is not good with the smell. reception hardly acknowledged me, maybe 5 words, driver, well did not speak..really booked as 12 check out but please spend a few extra $.... guess i was unlucky for fire alarm test but as check out and check in has 3 hours between why can this not be arranged between 12 and 3 pm? surely you are paying so can book appropriately

Excellent for a quick stay

The room was clean and comfortable and the staff was friendly. I would stay again. It was worth the price.

Have stayed here many times have to say it’s one of the best places to stay in Miami. The breakfast could be somewhat better but overall nice place

Property somewhat rundown. Above average price for the value. Breakfast offering substandard.

Room was clean but the down siad we had to fight ANTS IN I'LL FOOD and on the NIGHT STANDS. NOT COOL AT ALL.

Hotel was ok. Strong smell of bug spray was concerning.

Not pricey, clean, Air-conditioning, breakfast, Shell gas station up the block has everything you'd need. Pool is outside but fenced in.

Yes sir conditioning was very effective

The room was clean and the air conditioning worked great.

Excellent service . Front desk staff Ms Lumy very courteous and helpful!

The rooms were clean,staff was very helpful and let you know about their shuttle and where they go. Air-conditioning works and food delivery. I didn't drive but they had plenty of parking, handicap as well.

The smoke alarm in my room went off twice during our one night stay which was really bizarre. The contintenal breakfast was the saddest I’ve ever seen. Bagels sealed individually in plastic was a first. Two kinds of cereal…a few people were able to score oranges which apparently was the extent of the fruit offering…just a really sad offering in tight quarters. Staff was friendly and property was clean but wouldn’t want to stay more than one night unless there were extreme budget constraints.

The room was not very clean and had a very foul odor. We had to buy air fresheners. I believe it was coming from the air conditioning.

Staff were patient, friendly and helpful.

Nice room.

This isn't a fancy hotel. It was just a night's stay for us between destinations, but it fit the bill...inexpensive, clean, had a shuttle and breakfast. The room seemed to have been updated. It's a basic hotel, but most importantly clean. The toilet/shower area had a sliding door with the sink/vanity in the room as an FYI for anyone who finds that detail important.

Room cleanliness could have been better. The location is noisy next to Miami airport. Small and overcrowded breakfast area- get there early. Shuttle from airport and to cruise port was convenient.

Expedia had the wrong instructions for shuttle pick up from the airport. This was not hotels fault. No conditioner in room and noisy.

Un lugar cómodo

The 2 young men at the front desk were wonderful. Thank you!

Good

Small and nice hotel .

Clean room and a courteous, helpful staff

hallway and room had unpleasant smell but breakfast was great and staff were very friendly and helpful

Everything

Staff & room was perfect

Room was fine except we requested a handicapped room from Hotels.com and this was the second time the hotel didn't receive those instructions. My husband had a tough time in the bathroom because it was too small and not accessible for him. The staff, the check-in process, and the room itself were nice.

Rooms on the 1st floor , the door is elevated sound can travel … rooms are paper thin. … however clean…

Got into the room and they were drying the carpet with a massive fan. Toilet was clogged so assumed it overflowed. Asked for another room. They gave us a toilet plunger instead. Told hotel was full and no maintenance was available at that time.

Room smelled like mildew and the AC unit rattled the entire night.

It’s okay

The flooring was tar. Breakfast was only plain stale bagels. One day there were a few everything Bagels but just as stale. But the worse was the Sheets and towels caused my mate’s face to Break out, turn beet Red and swell up - it only got worse. He could barely open his eyes. Had to go to urgent care for treatment. And we paid a fortune. 2k for 4 nights! Felt sorry for the lady at the desk - she was there from early morning to late night. Understand why she wasn’t friendly or helpful. Unless you have very low expectations, a good immune system and don’t mind overpaying by a lot - skip this place.

Was ok

floor had a soft spot that felt like it was going to fall through. Bed was soft which was the only thing going for this place.

Great gotel and staff

LAS HABITACIONES DEL PRIMER PISO ESTAN UN POCO SUCIA

From the minute, we walked into the hotel. It smelled good. The two gentlemen that were at the front desk were so inviting and engaging. They asked how our day was, what we did throughout the day and asked what our plans were going forward, The room itself was clean smelled good. Everything was just perfect. I would recommend this hotel to anyone who would be coming into the Miami airport.

It was great. Just spend the night there but do not regret it.

smelled very musty

The room was in good condition except the mattress was worn out. The staff was friendly

The staff were most helpful and the room was great. Room was on ground floor and good for me with a disability. I would definitely stay here again. Breakfast room could be larger. Hard for a disabled person to use when it is very crowded.

Rooms were clean and kept up breakfast was a little lacking, but that great stay

Shower had no water pressure at all couldn’t take a shower

Good place to stay

Poor

Very good stay

The cruise port transport is extremely unreliable. We flew in late the night before we got on the cruise so the only shuttle time left available was 1:00 which was fine because our time to get on the boat was 1:30. Boarding closed at 2:30, keep in mind. The ladies at the front desk told us the shuttle was running no more than 15 minutes late, not ideal but it was fine…. Had that been the case. The shuttle did not arrive to pick us up until 1:45 and we expressed our concerns to the ladies at the front desk and all they could say was that the cruise would not leave without us… uhm WRONG. we thankfully made it just in time, we literally were the last ones to board to boat. We saw people running behind us and they would not let them on board. What we thought was a stress free shuttle was definitely in fact, not. They had a shuttle sitting at the hotel this whole time but it was for the airport… not the cruise terminal. It was just sitting there!!! And the driver was just sitting there!!! It made no sense to me. Lucky for them we did make it but it was extremely stressful. I would suggest paying more to stay at a more reliable hotel with a reliable shuttle.

Breakfast is a no go. Room average, somehow they managed to get the planes noise out, but geez you can hear each word of normal conversation from another room… stay only if you have to

Bed was very uncomfortable. Continental breakfast was mediocre.

Hotel outdated, breakfast very poor

Room was not cleaned properly. The coffee maker still had the previous guest's coffee bag. The sheets on the bed were not ironed and looked used and dirty.

Buena atencion y las habitaciones muy confortable

Good

Room and hotel are outdated. Pot smoking was evident, and the smell lingered in the hallways and room. Overall cleanliness was lacking.

The air condition smell...

Room spotless and very easy stay

Excellent.

Yes. The person who checked us in was helpful and made everything easy for us. Nice to get a cookie too!

Hotter water in shower would be better

No sleeping at night noise all night. Terrible service the lady at the breakfast terrible temper she don’t even say good morning to the guest!

Limpieza muy buena

The room was average. The TV was oddly placed on the wall and exceptionally small. Volume level was minimal, and the CC did not work. Pillows were either flat or hard as rocks. Shampoo/conditioner/lotion were all in containers that had to be squeezed for the contents to come out. For those with grip strength issues in their hands, it was almost impossible to use. The breakfast area the next morning was overflowing and had to be way over capacity. I have never seen so many people trying to get a breakfast waffle or glass of juice. Food options were minimal and dismal. While waiting for the 6 am shuttle to the airport the following day (we were there two nights), ten of us were able to watch the shuttle driver zoom into the parking lot at 5:59 am. No greeting when he came out front at 6:03 am, he just opened the back of the van to start stacking luggage. Being friendly would definitely bring him more tips - but he really didn't seem to care. I guess I should be thankful he showed up at all. Small changes could easily make this hotel so much better.

Staffing

Room was fine. Nothing special, but it was clean and comfortable.

The rooms were in rough shape. Bathroom tiles were loose, shower was very outdated. Hotel is in need of updating!

It was horrible. They have BED BUGS which were crawling everywhere! I had to throw my clothes out and even my suit case. I have a video showing how scattered the bugs were! There were bugs in my bed and I was itching. They tried to only offer me a 15% discount and a new room, but I was not pleased with that resolution. Once I expressed that I had a video, he then raised the discount but that is still not enough for what i had to endure! I don’t recommend anybody to go to that nasty hotel!! The garbage wasn’t even emptied!!! Go read what the reviews say on google. I’m not the only one who experienced this disgusting place! People are finding needles under there beds like it’s a crack house! House keeping does not properly do their job. They did not express enough concern. All he said was they need to exterminate the room, BUT WHY NOT CHECK BEFORE YOU SEND PEOPLE IN THE ROOM? I’m trying to get in contact with corporate because I need a FULL REFUND and i need to be REIMBURSED for all of my clothing that I had to throw away!! And I most likely will be taking legal action against the hotel if something is not done. The toilet does not run properly, the shower was hot but more so cool, when I stripped the bed seen crumbs from food under the mattress as if it had not been cleaned before arriving. It was a complete disaster and I would never in my life stay there or with this company overall again. RUN!!!

Clean room

People were complaining of waking up with cockroaches on their face. Shower was dirty. Will never stay again! Pool was disgusting! Couldn’t even get in!

Great for two days. Comfortable room

Room need a bit more care.

The room was in ok condition. Room was clean. Bathroom was equipped with all the essentials. But the room had no hot water, bathroom floor boards were loose, and bed was hard. Staff was kind and helpful. Check-in was quick and easy. Breakfast was terrible. Airport shuttle was convenient.

Staff was pleasant, room was clean. Nice breakfast. Easy to locate shuttle at airport.

The staff were very pleasant to talk with. The area was isolated withoutany restaurants around. The room was smelling like mildew and the room and bathrooms were too small. The TV was old. I wouldn't recommend this hotel to anyone. I paid almost $249 for one night and the other hotel for the same price was much better such as the Embassy suites.

The staff was wonderful, and the room was clean, but there was a musty smell throughout the entire hotel. It could definitely use updating, but it worked for one night due to our flight being canceled.

Our room smelled like moldy towels, and so did the hallway. Since we were stranded for the night (canceled flights due to a blizzard), we just toughed it out. Their airport shuttle at 6 am was on time, so that was very convenient.

Couldn't get the airport transfer because it was always full. Room was humid and musty smelling and water pressure was horrible.

Good overall.

Room was poorly maintained

We were given a room on the first floor and it didn’t smell good, we could hardly breathe. Requested a new room and was given one on the third floor which was much better. Staff was courteous and accommodating. We stayed for two nights. Rooms were clean though. Stayed 2 nights.

Very run down .. elevator was dirty and tape holding the floor down.. the breakfast area was very small and crowded… coffee was very strong

Easy check in process, staff was nice , room was decent but clean

Come and sleep for the night. Bed is small

Roaches were everywhere in my room. I woke up to my daughter's scream because she had roaches on her bed. The room smells terrible. NOTHING LIKE THE PICTURES from the website. Small room. Disappointed.

Yes

Breakfast was like trying to find scraps in a group of hyenas

Yes

Yes

The fire alarm went off five times while we were sleeping and woke up our infant. In

Nice and clean

Room was clean and staff very helpful.

clean and convenient! the free shuttle service from and to the airport is the best thing!

The staff is great - front desk & cleaning both. It's a convenient location, and the room is decent. The breakfast buffet is kind of crazy. The room where the food is is very small, and people crowd in there or form a long line. That part is awkward. Also, the pool is across the street, which is also awkward. Otherwise, it's fine.

Front desk lady is awesome and kind.

The hotel’s close proximity to the airport makes it especially convenient for an overnight stay. The room matched the photos and was well-equipped with all the necessary amenities. One thing to note is that the last shuttle departs at 9:30 p.m., so this is worth keeping in mind if you’re arriving on a late flight.

Everything was great, will be back. Thanks

Poor condition

Clean room and property. Organised and convenient shuttle to and from airport. In walking distance of food. Friendly staff

The first room had a weird smell. Upon complaining, we ere provided with a different room with tolerable conditions

Seamless

The breakfast had poor options, it was crowded and not topped up consistently.

Welcoming Friendly staff.

Our room was clean and just big enough for what we needed. Super comfortable beds!!! Not much at all in the way of availability of snacks and drinks. Would have been very helpful for our layover. Checking in asked for help setting up a ride was told just call Uber or Lyft since we left earlier than the shuttle. Was charged extra for checking in early but was not able to get the breakfast.

The room was unhygienic.

Room is good and ambient.

Rooms have a bad smell

Old and clean pictures aren't accurate

Check-in and check-out were seamless. Room was clean and staff were friendly and informative. Only complaint is the tv - small for room and Direct TV is not the best provider (small complaint overall).

N/A

Quiet and relaxing

Safe, quiet, clean, perfect for quick overnight. Didn't give 5 stars because airport shuttle doesn't run after 9:30 pm or before 6 am and i specifically booked this place for the shuttle

Very quiet. Convenient to airport. Free shuttle.

The hot water didn't really work and the room had a musty damp smell to it.

Worth the price

I have no complaint whatsoever.

Now as for the bed - I've had better beds at Motel6, so that's not a complement! 1 critical issue I could deal with, 2 issues would mean little-to-no sleep before my flight... The coup-de-grâce: Sleep Inn was booked FULL that night. The Manager/boss/maintenance man (anyone of importance) was already out when I checked in - No respite; No options; No recompense; No refunds! I'd like to think I got ~2 hours (total) sleep on Dec 19th. I gave up on sleeping, concerned my body would reach a level of exhaustion where I WOULD sleep through the noisy AC, and the springy bed - missing my flight! :S Breakfast was decent to keep me going until the flight, and I reported room 129's various issues before checking out. Still no manager on duty, so it was only noted.

Cheap price cheap room.

Hallway and rooms smell of strong moisture. Elevator controls hanging, reception area too tight. Booking starts 3am to 12pm. They charge extra if you check in before 12. No room to sit in waiting room.

The room was clean. Basic, but appropriate.

I checked in and upon walking into my room i was welcomed by a stale smell. I thought I'm only here for one night so no need to complain. I left went to south beach to tour the area. When I returned to hotel the desk in our room was covered with white/clear pest. Crawling everywhere. Grossed out I packedy family things and we checked out. Upon leaving i told front desk staff that i checked in earlier however will be checking out. The gentleman said ok thanks. No questions were asked why we were leaving despite only being there for about 3/4 hrs. Because we booked through expedia i didnt even waste my breath trying to get a refund just went n booked another hotel. Never will I recommend anyone to stay at this hotel.

The staff was clueless. The room was horrible. The TV didn’t work. The remote control didn’t work if you were on the one side of the bed no one knew how to help us.. ran out of orange juice before the breakfast was over.

Great customer service!!!!

People running up and down the hall, loud, slamming doors until 2am then starting again at 6am. The WiFi would go in and out.

What stood out to me was the email I received for the airport shuttle telling me where to wait with a link giving live updates on shuttle arrival times. Priceless information and peace of mind after arriving at the airport! This will be my go-to stay in Miami!

Hotel is dated and room had bugs. We informed the front desk and was told no rooms were available to move us, nor did they attempt to come and try and solve the issue in the room after we showed videos of the bugs.

The airport shuttle was not easy to find, waited 45 minutes, continued to call hotel for shuttle and they would not answer. Once at the hotel I asked for the shuttle they said it was not available. I used an uber to get to/from airport. The laundry machines were dirty unable to use.

Friendly staff / easy check in

We had a great experience. The place was clean. Breakfast was good. The only thing is it is time to change the mattress.

Staff is very nice and friendly! Hallways has terrible smell and our Room has a horrible smell especially the bed sheets!

Clean, good location, good customer service

simple but clean and quiet

Best thing is how close is from the airport.

I real big big was in my room

Easy check in. Comfortable bed. Close to airport.

Nice and clean room location perfect not to far from the airport

Clean room. Airport shuttle nice.

Place was nice super clean and front desk staff was cool and very helpful would def recommend

The room was simple and clean. The bed was average. Location was very close to Miami airport, but a bit noisy.

I waited in at the airport for quite a while but grew impatient waiting for the shuttle. Everything else Has been adequate

Good

The room was clean and the shower moderately clean. Staff were great.

Room was nice and clean. Breakfast choices were limited and ran out of food an hour and half into breakfast. The airport shuttle services was horrible. Had to wait over an hour and call 3 times. They give me a pick up location, and the driver passed the location and never came back around untill having to call 2 more times for another pick up.

The room was clean, no frills, the hotel could use some TLC.

Room has a funny odor,ice machine out of order.

Room was musty smelling. Otherwise fine.

Nice clean room

The pool was closed and the water was green. As for the breakfast that was included, there was barely anything available. Had to go and buy my breakfast elsewhere. The ice machine was not working. This was my 3rd time staying here and probably my last. Very disappointed!

Wasn’t clean good trash in the bag

It would be helpful to know before booking that the airport shuttle will not take you to the airport prior to 6am. My flight was at 6:25am and I had to pay for an Uber to get to the airport at 4:30am. I got the email from the hotel after booking about the timeframe for the shuttle. The bed was very uncomfortable, need new mattress. The shower floor felt like I was going to go through it. I felt very unstable in the shower due to the floor. The water is lukewarm and the did not get hot. Really wish I had booked a different hotel.

The stay was good, but could have been better. The water pressure was low and water temperature was not getting hot enough. Breakfast options were limited and some items were finished at 8 am itself. Had to be early to get muffins and yogurt itself. Waffles and boiled eggs were unlimited though. Location was good.

The shuttle service to and from the airport was very easy to track with the code they gave and the website provided 10 out of 10. The breakfast was average can do with different options daily but I had a great stay

Good

Smell like urine and not very clean shower. Chair has large spot on seat. Carpet feel oil spills. Horrible

Shampoo and conditioner was not great. Some missing spots in shower ( hairs )

Good

we contacted the lobby and they were not helpful at all. DO NOT STAY AT THIS HOTEL

Great shuttle service. Very helpful front desk

the staff was rude. hotel and the room smelled stale. TV in the room was 18" tv. None of the housekeeping staff spoke english - couldn't understand what they were saying as we don't speak spanish. I didn't realize i had to know spanish to stay at a hotel in US. Stay away from this hotel - it is horrible.

Great airport shuttle and fast check in. Room as described

Dirty rooms , rooms with order , just nasty and will never stay again needs to be renovated. Came for the cruise. Do not recommend

Only stayed a long layover needed a place to sleep instead of staying at the airport. The staff was warm, welcoming and kind. Checkout was smooth and easy. I definitely recommend this place.

Everything was nice and clean and the staff was nice to us. The breakfast was good, everyday they had different opinions.

Staff was rude and discerned. The rooms smelled like mildew.

No water pressure ,ac froze up middle of night

FIRST TIME EVER A MAN AT THE FRONT DESK UNDERSTOOD SAFETY! I'm use to women understanding not to tell the whole hotel what room I'm staying in, but the young man working the front desk was so on pio

yes

The bed was atrocious. It was the most uncomfortable bed I've attempted to sleep on in my life. The floor was actually better.

Nice place to stay on a quick overnight in Miami near the airport

Fairly simple to find shuttle but dark & lots of white vans, came 20 min behind schedule. Breakfast was okay but over crowded as hotel full, no toast just bagels & 1 muffin type, had waffles but looong wait!

Room was really Muffy felt really uncomfortable

Confused ! Trying to cancel ! Last time we book on Expedia ! You used to be reliable

Last minute stay due to flight delays. Hotel was clean, comfortable, and well maintained for the price.

I waited for an hour for the hotel shuttle to arrive at the airport, it never showed up never seen it I was looking out for the shuttle with “sleep Inn” on it the whole time, we had to uber to the hotel instead of taking the free shuttle that was promised.

The hotel is old and worn. Service was fine but would choose a different hotel next time.

The room needed some repairs. The staff were quick to fix as needed. Otherwise checkin went well.

Bn

The hotel is conveniently located near the airport, which is very practical. However, the rooms, particularly the carpet, could use a bit more attention in terms of cleanliness. The breakfast was fine, though there’s room for improvement.

Excelente

Excelente hotel muy tranquilo

Clean room

Everything good

When we arrived, the attendant named Lourdes never once smiled at anybody and was very serious faced and immediately told us there were no rooms and we had told her that we had called and they said that we could pay money to check in early so she just looked at us with attitude and told us to wait five minutes. 30 minutes later while we were still standing there I had to ask her for an update And she was less than helpful. We took a shower later that afternoon around 4 PM and there was no hot water whatsoever. Breakfast was awful. The longest line and all there was was the waffle machine and bagels.

The staff is absolutely horrible

The shuttle was easy to find

The breakfast maybe can be different

Grate location Clean room

Breakfast was mediocre. Pool was dirty and unusable for our vacation.

Courteous staff, only waited a few minutes for airport shuttle, nice room and breakfast. I'm allergic to fragrances and had a hard time with the deoderizers used in the lobby and room. Not the hotels fault. Everything was very nice.

Clean room, nice personal

Clean room, nice staff, fast checkin and out

It was great.

The room was clean and actually very spacious

Staff were courteous. Rooms could use a good deep cleaning. I couldn't stand the smell in the room. The breakfast area is too small for the size of the hotel. There was a huge line to serve food, and people had to wait for a table to be free. Boiled eggs were at fridge temperature, very unpleasant to eat at such a cold temperature.

Friendly staff and clean room

Place seems really clean, Staff seemed alright but hard to understand since they almost all speak Spanish first language, airport shuttle doesn’t run early enough for my flight so I had to get an uber, breakfast wasn’t early enough for my flight either

The check-in process at the front desk was smooth and flawless. The Customer Service Representative Angel was extremely helpful in assisting me. My room was very clean and cool when I arrived.

Good

The room was outdated and small it smell weird and wet. The elevator nasty and old looked like something from the 1930’s the bathroom super tiny. I paid $167 for one night that was wild for a zero star motel.

Very helpful

The room was great. Elevator floor needs replaced. Tripping hazard for me with cane. Repair ice machine on 3 floor. Not easily accessible having to go down hall on first floor from 3 with brace and cane

I called hotel for cancellation due to my flight cancelled. But no proper reply or refund. I will never book again

Breakfast is worst. No healthy food. No. Black tee bags. Early checking in for $33.75. However, early checking out is no refund. Staff is answering questions like a dictator like "no, never, we don't provide etc."

Check out and check in was smooth and easy. Staff were pleasant and helpful. The room was in good condition, however, there was a scent that I can only assume was as a result of carpet being cleaned but not dried properly. Mattresses on the bed could have offered greater support. Im not sure if they were damaged or have been used excessively but i sat on it and felt as if i was falling over. I would have loved to see greater variety for breakfast as well. All in all, value for your money.

Yes

Sure needs work

Early checking was great. Clean rooms although with wet mouldy smell throughout hallways and room. Good close to airport location.

The very best leadership in the management team and and above all best customer service en every staff member department ill recommend it to anyone

Room was okay. Carpet was sticky.

Shuttle clean, driver helpful!

I think the breakfast menu could be a little more varied, at least I was there for a week and it was always the same. I don't want to see a hard-boiled egg again for a long time.

The room was clean and well appointed. The airport shuttle is efficiently run. Breakfast is the standard continental menu. The front desk staff could be more welcoming and attentive, they are the only shortcoming on our stay.

Main issue I are with airport shuttle and breakfast. Did not meet expectations.

Is good

We had three rooms. While they were clean two of them had mildew odor. We had to change rooms. The staff was very polite and accommodating five stars 🌟 for them.

Easy checking in, friendly staff even helped us book a reservation to get to the port.

It was bugs alive crawling on the floor and I took a video took it to the night staff and he said he couldn't help I had to wait til mangement get there in the morning. Also he couldn't give me another room. Once manager got there she didn't refund all my money but only the early fee. So its a horrible hotel and they will not help like they should.

Great

The front desk was ALWAYS attentive to whatever I needed. I also could not believe how comfortable the beds were!

Did not have a chance to enjoy the shuttle and breakfast, but from what I've experienced, it's a good place to sleep if you need to get an super early flight. One small detail, was the mattress. It was uneven as if they are old matresses , and the tv could be a bit more modern. But all by all not a bad place at all to spend the night

They staff was very helpful and friendly

Front lady looked annoyed and didn't bother to greet us or even smile or anything. It felt like I did a transaction with a robot because there was no emotion, no friendliness, nothing; just a flat affect. Room smelled very bad like molded, wet dog smell. It was hard to get over the smell. Shower and sink only had lukewarm water, no hot water. It was 0100 AM when we made it in to room, we were exhausted from our flight we just pushed through and decided to toughen it. The only good thing was the comfortable bed and free breakfast. Other than that, we will never come back to this Sleep Inn.

The carpets smelled, there was poop on the floor around the property even outside by the tables outside where they have seating. Honestly low scale hotel I would not recommend

Convience

For what we paid it was fine, the room wasn’t cleaned everyday which was kind of disappointing and the breakfast needs a little more variety. But the rest of the hotel and staff was nice and friendly. Highly recommended if you want to save money and get what you need.

Great hotel

We had to change rooms because the elevator was broke the first night then we went to the second floor and then the second floor button was broke off so we had to take the stairs

bed bugs. no pool in service. no elevator in service. rude staff. broken shower door.

Its good value for money .... noticed roaches & place didnt feel clean at all

Otherwise a good choice for layover

Love this place. Easy parking / Free /safe / breakfast ok, rooms wonderful/ bed / Cable /bathroom / coffe in lobby.

Make sure you call the hotel for the shuttle. It blew past us the first time.

Hope they take care that problem and do better for the next family.

Did not eat

I wasn’t here long enough to do anything but sleep. The beds were very very comfortable.

.

The staff was amazing! They have a common goal, they all care. They’ve always been friendly to me and taken care of anything I needed.

Good service

Everything was ok

The shower was luke warm - not hot

Smells liked humidity and room felt dirty.

Breakfast options were limited to bagels only

Pool was not very clean....dirty and green on sides....room had a mildew odor but was a nice room and clean.

The hotel is located centrally to things that I like to see. It’s very clean, comfortable and overall a good night’s sleep.

Ok

Good

Location

Exactly what i needed for a short stay

It was a great stay

Great stay

I've stayed a couple times and the guy at the front desk is beyond rude. Honestly, I can't tell if he's rude or isn't operating at a high enough level to read the room.

i stay for 1 night, the room was nice and clean. staff was nice and friendy. sure will come back here

Xyz

Nice

Ok

Airport shuttle on point..very helpful friendly staff

Nice

Friendly staff

I like it is good

Good location, good room, nice service.

Front desk was nice

1/2 the wk done, and so far the diving has been great…, awesome crew on board working hard to make it memorable for our group.

Staff here are really kind and helpful, the rooms are fairly clean just some wear from guests and whatnot. The amenities are quite nice and as the name suggests it’s definitely a hotel to get some quality sleep in

Everyone was so nice. I felt welcomed

Near airport. Good for solo travel

It would have been positive feedback but their shuttle driver on my day of a stay is good for nothing. He sneaks by the probable passengers on the third lane away from the curbside. I was waiting at the airport door 22 when he darted past me on the third lane. After 45 minutes he tried the same trick again. I yelled some profanities at him and that worked, I bet that is the only English he knows. Next morning there was different driver, nice guy. I tipped him OK. Guys at front desk were nice, check in was quick and painless.

Room was clean

Clean Hotel

I loved it 10 out of 10 I do recommend

Easy pick up from the airport.

Affordable and convenient overnight stay

Beds were super comfortable and we didn't have any problems. The breakfast was chaotic because the room where the food is was SO small, but otherwise it was a good stay.

Airport shuttle

Perfect

Little to no lighting around hotel

Understaffed, but reasonably priced.

This is a nice property. It had free breakfast. Also, very important for me, it has parking for my trailer. There are very few hotels that have this available.

Muy buen hotel para dormir cerca del aeropuerto

When the description says shuttle service is every 45 minutes, that means it should be there at 2:45, 3:45, 8:45, etc. It shouldn’t be that it says 8:45 but the shuttle comes and picks you up at 9:15! If I knew i would have to wait an extra 30 minutes for absolutely no reason (NO TRAFFIC) I would’ve just gotten an uber. This is what happens when you book a 2 star hotel. The lady at the front was probably the least welcoming person I’ve ever seen. Is it a crime to say hello or smile?

Very close to the airport, very affordable, clean and ideal for a quick sleep when you need a sleep over close to Miami airport

Sleep Inn is very clean, the entry and the rooms. The staff were professional and very nice. I wasn't able to stay for the included breakfast.

It was confirmed that we had a reservation for out return when we got there was told no reservations was made and there’s no rooms available

When i arrive to the hotel it was abround 3:30pm , when i walk to the check in are the employee setting by the computer did not say a word , no hello , welcome , nothing ,So i approach to him after standing at the counter for 3 minutes and i say i need to check in , and with a attitude he say you have to wait 😓 and there is a line in front of you , i say why ? He mentioned to me that the housekeeping dint have rooms clean and the sytstem to update the cleaning room was down 😫😫 i say ok , so i waited like 40 minutes and finally got my room

.

They advertise with airport shuttle but it runs on limited hours. Same for breakfast that starts at 06h00 only. I bought a room with queen size bed and got a room with 2 twin beds. Rooms are noisy. Not very happy.

El señor de bus que te busca en el aeropuerto es muy amable. En recepcion (a excepcion del joven que atiende en la noche) son muy amables. Las habitaciones son comodas y estan en buenas condiciones, las señoras de la limpieza muy cordiales. El internet no es tan rapido pero funciona bien para lo basico. Mi unica incomodidad es que la señora que prepara el área de desayuno bloquea el jugo de naranja para que se acaben los demas. Es decir, uno como huesped debe tomar lo que ella decide. Un dia colocaron huevos revueltos y el resto de la semana solo huevos cocidos.

Free Shuttle service and food customer service.

It was perfect for what I needed

Food

Noce

Close to airport.

Breakfast is really a continental

Hotel was perfect, close to the airport and was what we need for the unfortunate situation we got caught in with the air Canada strike, and we had to find our way out of Cuba from a family vacation and we where left stranded.

Room had a strong mildew oder that kept getting worse throughout the night.

Ok

Free parking! Breakfast included! No deposit required. The room is fully equipped and clean. I really like this place. Better than the Marriott

Perfect hotel, for what I needed close to the airport and close to the dock for me to take my cruise..

-“breakfast” only eggs, bagels and yogurth -always trash on the aisles and trash cans. -elevator unsafe (taped and dirty) -no gym -location OK -airport transportation OK

it's in the heart of the airport just a 5mins drive and u are in the airport , it also away from the busyness .....

It is a hotel that has people living there, barely no space for parking. Fridge in the room does not work and reception does not have one to help either

On the positive side, the bed was comfortable and I got a pretty good night sleep . On the negative side, the reception desk was horrible, with a bad attitude, and they refuse to pick up the phone...so if you can't find the airport shuttle or have questions, forget about it...they don't want to talk to you. The room was small and had odors from cigarette and marijuana smoke . Overall, I can't recommend this hotel . They need new staff who aren't antisocial...and they need to address the odors in the room

Proximity to airport

The staff was friendly. Check in was a breeze. Fits the purpose for travelers on a budget who are on the go looking for somewhere close to the airport.

Very nice friendly staff

This property was wonderful & easy going !

Front desk staff was very helpful

Just needed a place to spend the night it was okay I guess 7/10

Hotel was very dirty I have to leave .

Nope

A bit noisy at any time

I liked the fact that they did not want an arm and a leg for the services. The area was ultra-clean and in excellent condition. There was even a free bus to the airport, which is a break from high-priced taxis and Uber in the area. I enjoyed it immensely and would not hesitate to go again when I visit Miami again.

Worst hotel ever. They will advertise queen bedroom and will give you double bed. The reception guys is pathetic as well. The room smells really bad and the AC fan will create such a noise that you won’t be able to sleep. No help from hotel even after multiple complaints. Stay away from this property.

Very clean will recommend!

Na

Front desk was very helpful

Quick in and out layover. Room had a slight wet carpet like scent but other than that it was a good stay.

Needed an overnight stay due to my flight being delayed until the next morning. The check-in process was good as we arrived before the normal time. The beds were comfortable and we used the shuttle to return to the airport early. Thanks for the availability.

They need to change the name: Sleep Inn to NO SLEEP INN