Ramada by Wyndham Miami Springs/Miami International Airport
About Ramada by Wyndham Miami Springs/Miami International Airport
Offering an outdoor pool and a restaurant and bar, this hotel is located in Miami just 2.4 mi from the Miami International Airport. Free WiFi access is available. A cable TV is featured in each air-conditioned room at Ramada by Wyndham Miami Springs/Miami International Airport. A safety deposit box and an private bathroom are also included. A free airport shuttle, concierge service, and free parking are offered by this Miami Springs/Miami International Airport Ramada by Wyndham for added convenience. A 24-hour front desk is also provided. Breakfast Buffet available daily from 6:00am to 10:00am for a fee. Dolphin Mall is located 8.7 mi from the hotel and offers shopping venues. The hotel is also 16 minutes' drive from the Port of Miami and 9.4 mi from Jungle Island.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the cleanliness, comfortable beds, and friendly staff, but expressing dissatisfaction with the noise, outdated facilities, and lack of elevators. The proximity to the airport and availability of a shuttle service are frequently mentioned as positives, while the pool being under renovation and the unavailability of certain amenities are common complaints.
- Proximity to the airport and availability of shuttle service
- Cleanliness and comfortable beds
- Noise and outdated facilities
- Lack of elevators and pool under renovation
- 5/5
I liked it because hotel was an older one, large rooms, beautiful pool, small hotel made it very family friendly.
- 1/5
When I arrived, I was asked to pay an additional $22 for early check-in. After waiting another two hours, we were finally given a room. The room had a window, but it was completely blocked and we could not see outside at all. To make matters worse, there were blood stains on the bed sheets. I have pictures as proof. The hotel does not have an elevator, which makes it very difficult for older guests with luggage. I asked for help carrying our luggage upstairs, but my request was ignored. Overall, this was a very disappointing experience, and it will be my last time booking with this hotel in Miami.
- 4/5
Good
- 3/5
Hotel was clean. No elevator, narrow and steep stairs are very unfriendly for luggage move. Staff were not friendly. Shuttle service was not friendly
- 5/5
Great staff great location and will continue to stay here for many years to come
- 1/5
This is my first and last stay, and the service provided by the staff was very good, but the hard conditions were not met. I arrived very late at night, but there was no parking space. There was no elevator on the second floor, and I almost fell while carrying my luggage upstairs. The room and bathroom were very small, so I won't stay again next time!
- 5/5
Good
- 5/5
Excelente servicio, habitación cómoda.
- 5/5
Good
- 1/5
Propiedad vieja sin renovar no sirve para un viaje de familia
- 5/5
Todo muy bien
- 4/5
I is close to the airport with a free shuttle. Only $6/day to park car there during out trip. Then free shuttle back to hotel.
- 5/5
The front desk staff was amazing. Our flight was ridiculously delayed so the front desk attendant extended our checkout without me asking. We were very appreciative of the shuttle service after our flight got in at 1:00 a.m.
- 5/5
Rooms were clean. Staff very friendly and helpful. Breakfast was great! Loved that there was a shuttle provided from the airport and another one to the port. Price for the room was incredible. Definitely recommend!
- 3/5
I’m
- 4/5
I didn't like that I had to pay extra for breakfast. At least a complimentary cup of coffee could have suffice
- 3/5
The furniture is worn out and needs a facelift! Staff nice. Bed was great, but walls were missing paint and chipped at front door.
- 4/5
Room was very clean. AC noisy and noise from the street also. Besides that, everything else was perfect.
- 5/5
I like it
- 3/5
No elevator, caught me off guard that a hotel by the airport doesn’t have an elevator. Maybe is my fault for not checking but didn’t even think it was such a thing but had two heavy luggages and they put me on the second floor
- 5/5
My flight ended up being delayed from 10pm to 2am and they were very accommodating even gave me a late check out.
- 5/5
Clean, comfortable, spacious rooms, large convenient outdoor pool. Great place for air travelers with overnight layover. Good price. Just off the airport, very good shuttle service, excellent on-site restaurant plus three dinner options in walking distance. Will stay in future.
- 4/5
Me gustó mucho que estuvimos una semana de viaje y pudimos dejar el carro en el hotel, por un precio bien económico, el personal bien agradable, de las habitaciones en que estuvimos no nos pudimos quejar ni por la limpieza ni por la comodidad de las camas. La única queja es que el desayuno no está incluido en el precio de la reserva. Es por la única razón que doy una calificación de cuatro estrellas.
- 4/5
We stayed in the king bed-rooms. They were clean and very spacious. The check-in staff was very helpful and kind.
- 4/5
They seldom take out the trash and make up the beds. I had a wingstop bag outside my door with garbage for like 2 days before it was moved. And it sat in my room for another day. Even when the cleaners came
- 4/5
Pretty good property, no issues. Close to the airport, accommodating staff.
- 5/5
Limpieza y buena atención gracias
- 5/5
No comments everything was excellent clean hotel and the sport bar.
- 5/5
Located close to the airport, clean and well maintained
- 1/5
Nooo will not stay again very rude
- 4/5
VERY DECENT HOTEL , GREAt location!!!!
- 3/5
Do not recommend. The room was clean but the carpet was ripped, some blemishes on the wall. Most importantly 3 insects and a lizard appeared during my 1 night stay and internet was spotty forcing me to use my phone as a hot spot. On the positive staff was very friendly, and the bed was comfortable and had a USB charger on the side table. Would recommend looking elsewhere unless you’re on a very tight budget.
- 5/5
No comments everything was Exellent clean rooms and the staff are Exellent people
- 4/5
Very good
- 5/5
The room was large, clean, and was great to see after 16 hours on the road. Breakfast was OK, a little expensive, but the room was cheap so I called it a wash. Breakfast to be included in room fare. Better signage for parking
- 5/5
Exceptional
- 5/5
Clean Room
- 5/5
For $100/night, you can’t beat them. Absolutely wonderful stay if you need a night before or after a cruise. We got off our cruise at 9am and to the hotel by 9:30am. Even though check-in is officially 3pm they worked hard to get us a room early (which we got by 11:30). In the meantime we had full access to their nice pool and had a very relaxing day. The staff at the front desk was extremely accommodating. Trust me- this place is a no-brainer! (Oh, and the room was the size of 3 cruise ship rooms with 2 very comfortable king beds). We will definitely be back…
- 5/5
Spacious rooms…staff was very helpful…free shuttle from the airport
- 5/5
Great location so close to the airport with a restaurant next door and a McDonalds on the other side.
- 5/5
Large rooms, convenient shuttle
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Even doe the place is a little old is exceptionally clean and you can beat that, staff is wonderful, restaurant right there and Transportation from the airport. And for a fee Transportation to cruise port, I recommend this place. Affordable, CLEAN!!!
- 3/5
An okay motel with good customer service. Outdated but fairly clean. Pool looks nice. Breakfast for a fee. We went to McDonald's next door though. The bar attached is fantastic. Good drinks and food. Airport shuttle is free but port shuttle for cruises costs $14 a person. Overall, I think it's slightly overpriced for what it is.
- 5/5
Excelente servicio y estancia
- 3/5
No elevator which made it very difficult for carrying luggage up to our room on the second floor. Never even thought to ask if there was an elevator, kinda thought it was mandatory?!? My fault
- 1.5/5
Bed is big and comfortable, shower has been recently renovated and it's comfortably large. Rooms are not soundproof, you hear other guests often and also every single plane taking off from the nearby airport. Rooms are dirty and managers do not care or act for it. I checked in a room, which I found out didn't get bedsheets changed from previous guests as when I removed the duvet, I found plenty of human hair inside the bed. I complained to Manager on Duty at the reception who just give me a new room and didn't offer any help with moving all my things to the new one. I was already upset but when I moved to the new room, I found that one of the nightstands covered in some sticky substance and also some hair in the bathroom. I definetely didn't want to switch room again, moving luggages on my own and they refused to give me a credit discount for the very unpleasant situation. Very bad customer service. Also the AC is very noisy, like a truck and when it gets to temperature, it starts smelling bad, like fried chicken. Being a busy place where most guests stay 1 or 2 nights probably managers don't care about service provided, but it's very disappointing.
- 4/5
Wheelchairs access doesn’t work for second floors Goods
- 3/5
The room was clean it did not offer breakfast but McDonald’s next door it was just an older property
- 5/5
All good
- 4/5
Nice and practical . Gentle service
- 3/5
No elevator in the property
- 5/5
Very nice room. Cleaned well cared room.
- 1/5
Zero hot water, no maintenance staff on duty. They think we are all Colombian and cold showers are normal. Staff was no help. I do not recommend this property
- 3/5
I’m not worth the price plus I was charged twice
- 4/5
Good value for the money. Good location.
- 2/5
We and another couple waited at airport at least 1.5 hrs for shuttle, and finally gave up and hired taxi. When we arrived, staff said there had been a police incident. Lobby furnishings were worn out, in poor repair. Key to room didn't work. Restaurant was filthy, smelled of old beer, mold and urine. Arrived at room only to find AC was as loud as a truck engine (no exaggeration) and smelled like a moldy swamp. Wanted to leave for somewhere else, but 10 pm so we were stuck for the night.
- 4/5
Great
- 5/5
The best beds!
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Clean property
- 1/5
Not helpful at all. Don’t use.
- 5/5
It was clean, comfy, convenient and affordable.
- 4.5/5
Superb
- 4/5
Location Slightly unorganized for shuttle service
- 5/5
Good location near airport and next to a Macdonalds The gym was a bit small
- 5/5
Rooms
- 4.5/5
Superb
- 3/5
The night we checked in we were given a 2nd floor room. Both of us needed assistance and my roommate was on a walker. There was no elevator and no one to help us. We asked about perhaps switching rooms with someone who had checked in before us. There were 3 people ahead of us the older receptionist said she couldn’t do that and was not helpful at all. Finally she reluctantly asked the van driver to help us and he did. She also stated she couldn’t guarantee there would be anyone to help us in the morning. She didn’t advise of the bar, food or breakfast buffet. The next morning a very helpful front desk person had maintenance help us with our bags. We spotted the sign for the breakfast buffet as we were going to try to go across the street to McDonalds. I would not recommend solely based on the attitude of the receptionist at the front desk at check-in. I thought the name Ramada stood for something.
- 3/5
It is better to book a hotel near attractions (instead of near Miami airport because nothing near airport, only traffics all the times).
- 3/5
.
- 4.5/5
Superb
- 4/5
I liked everything about this hotel except there is no elevator so I had to drag my luggage up and down the stairs and the place is a little old. Would definitely recommend.
- 4/5
To complicate if you have luggage in your room and the second floor because not elevator in this hotel
- 4/5
Very good
- 4/5
It was very convenient to stay for a night and take the shuttle to the airport
- 5/5
The town was so small with not good places for dinner
- 1/5
Terrible
- 3/5
Room to small for two beds
- 5/5
Everything was good
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
The government ont desk was very nice and the area was clean I enjoy the restaurant and the pool
- 5/5
Room was clean and very spacious.
- 4/5
Just stayed for 1 night. Close to the cruise ports and served its purpose.
- 3/5
That have good breakfast for a reasonable price
- 3/5
Liked that it was close to the airport but next time I’ll stay in a safer area
- 5/5
Todo estuvo bien sólo que tiene un poco de olor a humedad en los pasillos.
- 2.5/5
The location. Was the sleep over point before 24 hours of traveling. Also there is a McDonald’s next door which is convenient if you don’t have transport. Also offers airport shuttle. Internet and gym was ok. Was cheap! Oh Where do I begin! They ask for a pre checkin process which is highly invasive to privacy, including pictures of passport (which I ignored). What’s the point when I will present the passport when I arrive. I had interaction with half a dozen staff and none ever smiled, especially at my reception. Not welcoming at all. Mentioned about the dirty pool and the filters not working, said it would be looked into. The morning I departed the debris was still there. Be warned there are no elevators so you will be dragging your bags up stairs through a labyrinth of corridors. Room felt very cramped and needed to be a contortionist to close the bathroom door. I utilised the airport shuttle, the driver appeared to have zero interest in the hotel guests. I pointed out to one of the guests that the driver left his bag next to the van as he was about to depart. I asked for air conditioning at the back as the van was heating up - ignited. I had a particular airline for the drop off. Was pointed out by the driver it was to the left. That left was a 10 minute walk with heavy bags and a broke wheel which the driver could have dropped me off at the right entrance but I guess he had better things to do. Also there was a buffet breakfast but it was closed despite the adverting.
- 4/5
Good position for the airport, quick check in and check out. Free parking.
- 3.5/5
It is very close to airport The air conditioner was noisy.
- 3.5/5
The hotel is very close to the airport and the hotel shuttle was free. The rooms was very spacious, but a bit tired. Check-in was fast and convenient. There is some noise from the close-by motorway, but proximity to airport is very convenient for a short lay-over.
- 5/5
Excellent!!!!
- 1/5
This hotel was fine for what we needed which was a quick overnight. The staff wasn't especially helpful with explanations of parking so getting to our room was slightly delayed (the lack of an elevator at the property was also a negative). The worst part though, was that the hotel lets solicitors in the building to distribute pizza flyers under your door! Do not order from them - it's horrible. The people are rude and the pizza is not good. I recommend booking another place if you need to stay near the miami airport.
- 5/5
Clean room
- 2/5
Don’t recommend stay away from here
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Good
- 5/5
Todo me gustó está muy limpio y bueno
- 4/5
-PROPERTY CLEANLINESS 1)Room (5*) great, cramped but clean, that's what I care about. AC fan would not turn off, not enough to lose stars. 2) Lobby (1*) Three cubbies, quite convenient if somebody needs to work on a laptop. One/two couches, good for waiting for shuttle/uber. Loss of stars? Cafeteria style tables. Chairs & tabletops dirty. Do they get wiped down, when? A lounge chair and couch that has diamond tuck upholstery. Ever been vacuumed? I think not. You shouldn't have diamond tuck upholstery and not take a vacuum to it. OFTEN!! The amount of crumbs and dirt embedded in the upholstery is enough to feed a small army. Nasty!! 3) I didn't walk around the property, so don't know how clean it was. -STAFF 1) Front desk (3*) Helpful. I arrived very early, tried to get me in a room earlier. Disappointmented!! speaking ill of guests. Had reason, but please in private. 2) Concierge (1*) No help. 3) Shuttle to airport (0*s) Yikes! language barrier? Rude if asked to repeat answer, couldn't hear over the AC. Left on outer ring, points at doors, must cross traffic. Now what? -PROPERTY MAINT Didn't walk around. -AMENITIES 1)Breakfast (0*s) closed b4 10:30! Not one cheerio. 2)Toms bar n grill (10*s) Everything was exceptional! Stay again for that alone!
- 3/5
The room was definitely outdated but clean . Comfortable bed and cold A/C . Kind staff .
- 4/5
Good place. Clean no refrigerator tho and no free breakfast.
- 5/5
Staff is friendly, it is possible to have a late checkout ($20), Breakfast on site, Pickup and dropoff available
- 5/5
This is NOT a luxury hotel but it is perfect for travelers or even a week stay
- 5/5
Super affordable and insanely nice...great food beautiful pool and very nice staff...
- 5/5
Awesome stay! Loved it
- 4/5
Very friendly staff, room was small but clean and cold! Which was amazing after a long day of traveling and the extremely warm weather. No elevator, and breakfast was an additional fee. Also the airport shuttle came to the airport in a timely manner but didn’t stop at the doors for us where we were told to go, we attempted to flag him down and he just kept driving. We ended up getting a Lyft because it was already so late
- 4/5
Very good
- 3.5/5
The room was clean, comfortable, and nice. The staff were extremely helpful and friendly. There is a McDonald's next to the hotel, so that was a plus as well.
- 3.5/5
Good value , close to airport with shuttle
- 3/5
room where pretty clean and comfortable, check in and out was quick. Shuttle service was on point AC in my unit was really loud. Also, It took a while to get information about shuttle service, if short instruction can be provided on bookings would be easier.
- 5/5
Great place to stay close to the airport
- 3/5
Rooms were nice and clean. Staff was super helpful. We only stayed one night, great price.
- 4/5
Very good
- 4/5
Very good
- 4/5
Airport shuttles on the hour..and they mean on the hour.. Comfortable beds and linens Nice smaller, old school building with updated interior, restaurant/bar next door, other food in walking distance Will use again
- 3/5
Very good location, close to the airport. But amenities, cleanliness should be improved.
- 5/5
The only big issue is that the hotel is very difficult to contact by phone. I was not able to reach them when I called them from the airport. Luckily I was able to find the shuttle on my own.
- 5/5
We love staying here
- 5/5
Upgrade
- 3/5
The room was very small and dark needed more lighting but staff was friendly and helpful
- 2/5
Great
- 3/5
Cleaner carpets and ac vent
- 3/5
We stayed for a night before our flight. it”it was convenient because we could park our vehicle there for $6 dollars a day while we traveled for as long as we needed and the buffet breakfast was awesome as well.
- 4/5
Great location to the port No elevators for 2nd floor
- 5/5
Large rooms that blocked the light and airport noise, Tom's sports was amazing. No complaints
- 3/5
We got the king size bed. But the room didn't have a mini fridge and no cabinets to store our clothes. That is our only minor concern. Other then that the stay was ok.
- 3/5
Awesome staff! The old man at the reception was so helpful, efficient and friendly. Our room was dated but that's fine coz we were only there to sleep for the night then headed out the next day for our cruise. You can tell that the bathroom floor was not cleaned properly as there was some hair on it when I wiped it. The hot breakfast was pretty good and a good deal for $12.
- 5/5
The hotel was very clean. The hotel shuttle to the airport is once each hour so that is the only detail that needs to be updated.
- 4.5/5
Superb
- 5/5
Resturant,hotel,staff Nothing
- 4/5
The room was okay. Breakfast was eat as you like. The room was dirty. I had dirt on my feet. Even after taking a shower.
- 5/5
Good service. Close to the airport and helped us booked our onward transport to the cruise port the following day. This is our second time staying here for the same purpose and it’s been great both times!
- 5/5
I love how they check us in as soon as the room is available, the shuttle to the airport is one big help too.
- 3/5
Rooms too small
- 5/5
Room was clean. Front desk workers were nice and helpful. Overall great stay.
- 1/5
To make matters worse, when we checked out, we went downstairs very early to go to the airport, and even then they told us they couldn't take us because there were two of us. A very bad experience; the staff offered no solution. I say this because it's not my first time in Miami, and I haven't had any problems at other hotels. The shuttle buses leave every 30 minutes; trying to find solutions to avoid inconveniencing guests is part of the service.
- 5/5
I was able to leave my car for an inexpensive rate and take their shuttle then stay in my reserved room on the return trip. They accommodated everything easily including a 4 am pick up from the airport.
- 5/5
This is a great place to launch a flight from Miami and park your car. Very good restaraunt on site. Breakfast was quite good. Parking was reasonable. We will use it again.
- 1/5
It was so close to the airport heading out early for our flight was easy The room was kinda gross, kept my shoes on walking on carpet. The roads around the property were so busy it was almost impossible to make a left turn none main road from the parking area.
- 3/5
It was affordable and close to the airport. The pool was large. The hotel is old and the two story, no elevator layout is hard to get around. Everything about it is just old.
- 5/5
No coments it was a very bad experience with this hotel
- 5/5
Everything was as expected!!
- 5/5
Me encantó que estaba súper limpio,el desayuno espectacular
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Great
- 4/5
- 4/5
Nice place to stay close to the airport! Clean and comfortable bedrooms!
- 5/5
El desayuno tuvo genial porque era buffet pero me fuera gustado que variara el menú la estancia estuvo bien la piscina limpia ósea todo tubo le doy 5 estrella
- 5/5
Very nice bedroom , even though it was small , the bed was extremely comfortable
- 5/5
The room was small, but it was extremely comfortable and the bed was fabulous!
- 5/5
Todo bonito
- 5/5
Everything Self check in
- 0.5/5
Ben here several times this time was a horrible experience compared to last few trips pool was clean thank goodness since no air n our closet room Paid more for smaller room waited 3 hours for a shuttle to hotel n still ended up getting a uber AC didn’t work n our closet small room no fridge no microwave nothing n paid over $130 compared to 3 months ago when I had a huge room with workin AC fridge microwave everything for under a $98 and shuttle was on point to and from hotel
- 3.5/5
We had for the first time nice big room. The staff, or the Latin Lady with black hair. She was very rude. And also while standing in-front of her she was rude to a guest on the phone who wanted to make a reservation. We were at the hotel at 11:00am and they promise us a room on de lower floor, when we came back at 07:00pm they told us they don’t have room on lower floor. Also we couldn’t make a payment for a made reservation via booking online by the desk(because had the money cash). I needed to cancel the reservation and make a new reservation and still they didn’t take my money. Looks like the night receptionist didn’t know how to make a payment.
- 5/5
Had airport shuttle. Great restaurant. Breakfast buffet good and only $12. Low cost but clean and comfy
- 3.5/5
Good
- 4/5
Very good
- 5/5
Good stuff good place good people and service
- 4/5
Great shower!!
- 5/5
The room was huge and clean.
- 4/5
The staff is friendly and helpful. I stayed so I could swim in the pool and the water was warm and the pool large. The breakfast was wonderful too. Would stay again.
- 1/5
Stairs
- 4/5
Great location if you are in need of a place to stay overnight between long layovers in Miami.
- 5/5
My husband and I needed a restful night of sleep after arriving at 2:00 a.m. in the morning. The room was very quiet. The bed was extremely comfortable with wonderful pillows and a soft comforter. The room was small, however we were there to sleep so it was perfect for us. Highly recommend as it is close to the Miami International airport.
- 5/5
Me he quedado ya dos veces con mi familia de 6 miembros y no tengo ninguna queja. Muy limpio y cómodo. La mejor parte tienen traslado ida y vuelta al aeropuerto.
- 3/5
Property is nice but they charge per person to take us to the port for the cruise which is $17 a person. Breakfast expensive and disgusting
- 4/5
The staff was very kind
- 3/5
There was no elevator and rooms are very small
- 5/5
The Ocean reef suite hotel is in good location because you have everything that you need around this hotel. The staffs are excellent.
- 5/5
Good location friendly staff and reasonable price.
- 5/5
Deluxe room was massive with two king beds. Hotel lobby looks renovated
- 5/5
Very nice and spacious, helpful staff. Shuttle service is a great relief.
- 5/5
Clean room breakfast very good 12.00 a person. Beautiful pool large and clean and warm. Loved it .Staff very helpful
- 5/5
Very clean
- 5/5
The property alone was great not one problem and very spacious the STAFF was BEYOND great welcoming and nice !! The shuttle service to the port a little confusion and could start some problems between you and others because it’s over booked so you could pre book but theirs a lobby full of people waiting and expecting to go because they sit their in the lobby and wait and people who prebook come at the time their told which makes it look like you are cutting we made it on time though
- 5/5
Everything was petfect
- 5/5
Everything Everything was petfect
- 5/5
Beautiful spot. Covered car stop. Nice pool all enclosed by the rooms. Marble floors. Very courteous staff all around. Will stay there again.
- 4/5
Room was adequate. Very small for a king though. Staff were always pleasant.
- 3/5
Close to airport and Miami cruise port.
- 4/5
The room was large, clean and affordable. The restaurant had great food.
- 1/5
It was close to a lot of stuff To small in the rooms my skin break out
- 5/5
Exceptional
- 4/5
Overall, a great hotel. However, there is an outdoor pool that closes at 8, yet the gates/pool are not actually closed and there are no signs saying it closes at 8.
- 5/5
staff are friendlu and helpful. but the facility there is relatively out dated, my room doesn't smell pleasant
- 5/5
Clean room
- 3/5
It’s okay
- 3.5/5
Dated, and noisy.
- 3.5/5
Location Dated, and noisy.
- 4/5
had some trouble turning on light but eventually end up turning on had hotel shuttle staff nice helpful
- 5/5
Comfy bed, clean pool, 24hr air port shuttle and the old toms restaurant attached was awesome food everything I needed at a decent price
- 5/5
Very clean friendly staff
- 3/5
It is important to request ground floor if you have heavy luggage as there is no elevator. There was no one available to help me with luggage and it was a challenge. The breakfast buffet was good and the bar/restaurant next door was convenient since we checked in very late.
- 5/5
Very good stay very pleased with their service.
- 2/5
Pool was good and restaurant on property was good
- 4.5/5
Superb
- 4.5/5
A good option for a layover. Close to the airport but not noisy at all. Great bed and the room was spotless too. I tried speaking with the property to get more details about the shuttle service but they were unresponsive via booking.com. If they had a WhatsApp number (and not just a US number to call) that could go a long way, since they are located right next to an international airport.
- 5/5
Great stay
- 1/5
On top of that, the two attendants at the front desk were very snappy and unwelcoming when I asked questions. Customer service makes a huge difference during a stay, and overall I did not feel valued as a guest. I believe guests should be informed ahead of time if there is no elevator, especially for travelers with luggage, disabilities, or mobility concerns. Overall, this was not a pleasant stay and I would not choose this location again.
- 2.5/5
Passable
- 4.5/5
Cleaner than expected Carpet in the room
- 4.5/5
Cleaner than expected Carpet in the room
- 5/5
Yes breakfast was great, loved the outdoor pool it was awesome.
- 4/5
Other than that it was a great stay
- 5/5
The room was to small for a king size bed.
- 2/5
The shuttle was for every hour, we miss the shuttle and didn’t want to wait so we take Uber to the hotel.
- 3/5
The room was cleaned but the air conditioning so noisy.
- 5/5
Really good
- 2/5
The amenities were old and outdated. The hotel had a bad smell seemed unclean and there were cockroaches in our room.
- 4/5
Sports Bar on site. Nice Pool.
- 3/5
Las camas estaban muy cómodas.
- 2/5
There is no elevator and had to carry baggage up the stairs. We checked in late about 11pm and there was only 1 staff person working and about 8 people were checking in
- 4/5
Very good
- 4.5/5
breakfast inclusive would be good ! none! everything was as expected.
- 4.5/5
breakfast inclusive would be good ! none! everything was as expected.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Absolutely
- 5/5
Very clean room, staff was very helpful, thanks well stay there again.
- 5/5
Perfect for a short stay , and the bar was brilliant
- 5/5
The rooms were very large, probably the biggest hotel room I have ever stayed in. They also have 2 king size beds in the rooms. A great place to stay if you're setting sail on a cruise the next morning. They also had a real nice bar attached to the property.
- 4/5
Un peu mal isolé pour le bruit des autres occupants. La plupart du personnel ne parle pas anglais. Le transport proposé pour le port d'embarquement pour croisière pas fiable. On avait réservé avec la réception et le lendemain ne s'est pas présenté. On a demandé a la réception et il n'y avait aucune trace de notre demande. Uber est la mailleur façon de se déplacer. La réception de l'hotel n'est pas fiable.
- 4/5
My stay was peaceful
- 4/5
N/a
- 5/5
The hotel overall was very good. It was clean, the rooms were spacious, and the staff was friendly, helpful and welcoming. The location near the airport was very convenient, and the parking lot was easy to access. The shuttle service was excellent, and the driver, Guillermo, was very polite and kind. He made the experience even better.
- 5/5
clean and comfortable room. good restaurant. useful vending machines. helpful staff. close to airport. shuttle available.
- 5/5
Ok
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean
- 1/5
Terrible run down place. No elevator. Over priced. Avoid at all cost.
- 5/5
clean room.
- 3.5/5
Just needed one night before flight home. It has a classic motel pool and McDonalds next door. It was perfect for us, cheap, convenient and with relaxing area (pool) and free shuttle to airport next day. Definitely good value if you just need one night at the airport and don't want to overspend on hotels that aren't that special anyway.
- 5/5
We left very early , didnot have breakfast Every service was great. Thank you
- 4.5/5
Superb
- 5/5
We left very early , didnot have breakfast Every service was great. Thank you
- 4.5/5
Superb
- 3/5
We went to the bar and grill on-site. Very good drinks and food. First server we had was spot on! She told us she would only be our server for a short time until someone else came in. The second server (long dark straight hair) we had sucked. She took care of the table next to us really well but literally walked past us minimum 5 times with empty glasses. We were don't eating for more than 15 mins before we finally had to flag her down and ask for our bill. Would have stayed and had a couple more drinks but by that time we were over it. It was clean except for th hairs in the sink and shower. Pool area was clean. In the morning I went to the desk to ask for someone to carry our bags down and the guy working the desk was not polite and rolled his eyes when I asked. I told him not to worry about it that I would carry both bags down because my friend had ankle surgery last year and she was scared to take hers down.
- 3/5
Everything was excellent except the airport shuttle. Waited over an hour while other hotels came by every 20 minutes. Driver shouldn't be in hospitality business. I took a Uber back to the airport since driver only went on his schedule.
- 5/5
Very clean, clear pool, great atmosphere all around.
- 5/5
Yes, it was.
- 5/5
All good
- 3/5
You could see outside in a section of our wall unit under the window.
- 4/5
Great restaurant next door It was a long cab ride into Miami
- 4/5
Everyone was nice and it was pretty clean. The rooms are huge!
- 4/5
Very good
- 4/5
Everyone was nice and it was pretty clean. The rooms are huge!
- 5/5
Great location by the airport, having the shuttle helps a lot !! We enjoyed our stay and also having the Bar within the premises helps too when you arrive late and nothing is open near by to get food and drinks,by been in the hotel and closing late it’s great.
- 4/5
Clean, basic room. No elevator for 2nd floor access. Had to haul luggage up the stairs. Great restaurant attached.
- 2/5
Many people stay here before going on a cruise. So to come to this property and not have an elevator is not good. It was several elderly people upset about this and we all shared the concern. Luckily my mom was able to get a room downstairs. I would not recommend this property. Especially for someone who is disabled. No one to help you get your luggage to the second floor
- 5/5
Great place to stay easy to get to the cruise port and they have shuttle services
- 3/5
The property it self was clean some of the furniture was really dated and should be replaced
- 4/5
Breakfast should be complimentary.
- 1/5
-Sheets are dirty, with fuss, and with hair. Faucet has water marks, and shower looks dirty. -The toilet looks dirty inside as well. -Dust behind bes -Couldn't contact anyone at front desk from thr room because it gives you a busy signal and then when you call from your phone no one picks up or they leave you on hold for 20+ minutes or never answer (same thing happened when I was trying to find out where to get the shuttle at the airport). -I had to go downstairs and get a bag with sheets to put on myself because there was no housekeeping available at night. -Additional sheets given were also stained. -There is no elevator and I was in a delicate condition to continue walking all the way to the lobby from where I was. -Ice machine on first floor. -Hallways are also dirty and smell. Perks: Has a pool outside and a connecting restaurant/bar. Lobby looks updated and nice; close to airport with free shuttle. If you don't mind all of the negatives I just mentioned, I hope you enjoy your stay!
- 4/5
No lift
- 1/5
There was no mention of the hotel not having an elevator or bell hop.. no complimentary coffee or anything. Staff very rude. Will not stay there again. Web page was very misleading
- 5/5
Nice only thing I didn't like was that they didn't have an elevator near my room.
- 2/5
they did not explain where the parking is located, they weren't very nice in general. I will not stay there anymore.I am happy it was just 1 night.
- 4/5
Everything about the hotel was really nice, the rooms were spacious. The only issue we had was the transportation from the airport to the hotel. We waited an hour and then the bus was full. We were going to have to wait another hour and hope that there was room next time. The transport bus was too small and did not come frequently enough. We saw other hotel buses picking up more frequently. We ended up paying for a taxi out of pocket. When we mentioned it to the desk at the hotel, they did not offer to make it right.
- 5/5
Con olor agradable! Solo algo de ruido el aire acondicionado.
- 5/5
n/a
- 5/5
Bel hotel, propre, piscine propre,personnel très acceuillant très bien
- 4/5
I only stayed the night so cannot say for extended stay. The services were good. Only drawback for me was the distance my room was from the lobby. Shuttle service was prompt.
- 5/5
It was nice to have the sports bar connected to the hotel
- 5/5
Room was clean. Staff were very friendly. Shuttle was on time.
- 5/5
Did not eat breakfast
- 5/5
Parking long term for the airport makes this hotel a win win. Easy shuttle to airport staff was helpful.
- 5/5
Muy buen servicio
- 1/5
Breakfast was not included. Had to pay $13. Two of the check-in staff were not very friendly. Had a little bit of attitude. 1st room was to be accessible. Not so much. Very small to navigate scooter through room Had to arrange for UBER to take me to Port of Miami 2nd night bigger room but shower was falling apart On departure to airport had to call another accessible taxi
- 5/5
Rooms were spacious and clean.
- 3/5
Decent property if you’re in a pinch. Staff was friendly, but property needed maintenance
- 4.5/5
Quiet. Close to airport. Vending machines didn’t have good instructions.
- 4.5/5
The staff wasn't friendly at the front desk.
- 4/5
Buen lugar
- 4/5
Everything was good except for long hairs in shower and sink.
- 3/5
Room smelled like mold, when I went to desk they changed my room. Airport shuttle only runs hourly, don't miss it, Very inconvenient. No elevator to use. I wouldn't stay here again.
- 4/5
It is definitely outdated. Small but clean rooms.
- 5/5
Clean
- 5/5
Desayuno no incluido
- 4/5
Proximity to the airport
- 3/5
The rooms were too small for my liking.
- 5/5
Needs some furnishing and better receptionist
- 5/5
Very clean and convenient
- 5/5
Great place to stay.
- 5/5
CUANDO LLEGUE AL HOTEL EL EMPLEADO MUY ATENTO Y GUARDE MI MALETA .....PERO CUANDO REGRESE EN LA NOCHE LA EMPLEADA QUE ESTABA EN LA RECPECION MALCRIADA DE POCOS AMIGOS DESPOTA ME TUBO SENTADO MAS DE MEDIA HORA PARA QUE ME ENTREGUE LAS LLAVES DE LA HABITACION. EL RESTAURANT QUE ESTA DENTRO DEL HOTEL MUY BONITO MUY ATENTO LOS MOZOS Y TAMBIEN LOS PRECIOS ACEPTABLES.
- 5/5
I have no complaints.
- 3/5
It was basically a bad continental breakfast. The potatoes and eggs were way way over cooked come like rubber. The pastries were set out had frozen. I would choose a different airport hotel next time.
- 5/5
Reception and shuttle staff were very helpful and friendly.
- 4/5
Good
- 3/5
I DIDN'T EAT BREAKFAST
- 4/5
The beds were comfortable and the room was spacious. The desk staff were rude and seemed to hate their job.
- 4/5
Didn't like having to walk up the stairs to my room with luggage
- 4/5
We had a one-night stay ahead of an early morning flight. The location, price, and reviews looked good and we were not disappointed. We got a good night's sleep and appreciated the shuttle service to the airport.
- 3/5
Close to airport. Shuttle service. Nice bar/pub food Dated - circa 1970s
- 5/5
Great for an overnight stay just by the airport.
- 5/5
I would choose to stay again here?
- 5/5
Close to the airport; easy accessible and often running shuttle; restaurant in the hotel. Street noise during the night, the windows being too light for trafic noise.
- 3.5/5
Close to the airport, 24-hour shuttle service
- 5/5
They placed all the african Americans in one shuttle and the whites in another, racist at the highest level
- 5/5
The restaurant was great , the whole experience was wonderful. Distance to airport was very good.
- 1/5
I wouldn’t book there again
- 4/5
The rooms were small.
- 4/5
Great onsite bar - would use again
- 3/5
Yes
- 2/5
no elevator. not clean.
- 4/5
Needed a hotel near the airport for a single night. Check in was fast and efficient. Older, dated facility, but clean and felt safe. Onsite parking was free and easy access to outside doors. Room was clean but very small. Bed was comfortable. Bathroom / walk-in shower was nice size, water pressure was good. Only issue was limited food opportunities in the general area. Local pub next door, IHOP near by, other fast food options within short driving distance. Issue was that all of the food offerings ware terribly understaffed. Long waits to be seated. Food options weren't the fault of the hotel, but travelers should be aware. I would definately stay here again as an option flying in or out of Miami.
- 5/5
I was shocked to see 2 KING size beds in the room. (The listing said queen). Floor was a little dusty, but rest of room and bed was spotless! Staff was excellent…. We came in late and room keys were ready and waiting on the counter. No wait to check in! Pool was absolutely beautiful. Attached restaurant was really good.
- 4/5
Room was clean.
- 5/5
I was greeted by a friendly receptionist and upon my very early arrival I was provided a comfortable waiting area and a room before check in time. The pool area was pleasant, my room was clean and comfortable and they had an onsite restaurant. A free shuttle was provided for the airport.
- 5/5
Great place to stay. Rooms were clean. The restaurant nextdoor is a great plus for this location. The shuttles were a great convenience. I would definitely stay here again.
- 5/5
Everything was great
- 4/5
I paid for late checkout by cash but was also billed on my credit card. Luckily I waited for a receipt but seem to be only able to contact the hotel by phone . Will do that when I’m home.
- 5/5
Large clean rooms
- 2/5
The sink was plugged and didn't realize it until we got back late. No elevators either.
- 4/5
Good shuttle, good location for us, nice pool area. Indoors was aging and could use a renovation, but I’d stay there again as an overnight resting place.
- 3/5
Room was fine and the staff was courteous but having to wait 45 minutes for the airport shuttle seems excessive. I was told it would be 20 minutes. Had I known it would take 45, I would have called an uber or taken a taxi!
- 4/5
Room was clean and friendly staff
- 3/5
Staff were courteous but the room was very small and the atmosphere is not great. There were loud noises throughout the night and much traffic of people opening and closing doors all throughout the night.
- 2/5
When we arrived at midnight, the person who took us to our room did not know where it was. Took us to the wrong room. NOT A GOOD EXPERIENCE!
- 3/5
There was not enough bedding to keep warm at night. The hat to Heat water didn’t work. The restaurant had a very antiquated menu with almost nothing healthy or vegetarian. However, the staff was very cheerful and professional, and the mattress was comfortable.
- 2/5
Room
- 3/5
We booked here because the airport shuttle had earlier hours. Unfortunately it wasn't stated on the website that the shuttle only went to Miami airpirt & not Fort Lauderdale's airport
- 3/5
We waited an hour for shuttle service from the airport, after calling and being told it would be 15 minutes. The room was okay.
- 4/5
It was a nice place to stay.
- 2/5
They need to update this place.
- 5/5
Good.
- 2/5
The room was not up to Ramada standards
- 1/5
The carpet was dirty the upholstery was coming off the chairs the furniture is scratched up and badly dated the bed was very hard and the bidding did not look clean it was so bad that we slept on top of the bed fully clothed. the only nice thing about the room was the bathroom
- 5/5
The room was spotless
- 5/5
Helped get our trip off to a very smooth start. Very pleased with our transfer from the airport, room and nice pool area, plus
- 3/5
Wasnt clean
- 1/5
There was supposed to be a free breakfast but we had to pay $13.00 each for the worst food you could get.
- 3/5
Staff was short and appeared overwhelmed. Accommodations were clean but outdated and need to be refreshed. Window next to parking garage.
- 3/5
It said airport shuttle when i called she put me on hold and after a couple minutes it disconnected. I rented a car when i asked at the desk she told me i hung up, this happened 3 times.i didn't hang up. Its very frustrating and I was more upset when she said I hung up instead of apologizing.I had spaced my calls when I called. When I called the second and third times I tried saying please dont disconnect but she put me on hold not hearing me. Why have an airport shuttle?
- 2/5
Room dirty and things broken Staff not helpful
- 3/5
Room was small. A breakfast was “available” but not complimentary. Seemed a bit misleading to me.
- 4/5
Yes
- 5/5
We stayed one night. Clean room. The airport shuttle was useful.
- 4/5
The room was clean and comfortable. Staff was friendly.
- 4/5
Clean room
- 3/5
The hotel was conveniently located close to the airport for early morning flight. They also have airport shuttle. The front desk staff were not courteous nor polite. The hotel offers breakfast buffet, which was nice since there aren't other options around. The rooms are large, but quite dated. The hotel was on a busy street and the rooms are not sound proof, so our room was quite loud at night due to the heavy street traffic.
- 1/5
My flight was cancelled due to a huge storm in Europe and could not make it to Miami, the hotel denied all possibility por changing dates so we could use our reservation in the future. I understand that the reservation was non refundable or cancellable at this point, but a little understanding at a difficult time would have been greatly appreciated
- 2/5
Stinky smell and not clean sheet on bed.
- 2/5
No elevator, no complimentary fresh coffee, bugs in the bathroom
- 2/5
Sub standard room AC Unit too loud no elevator
- 5/5
Perfect
- 3/5
Room was clean but dark and dingy with dated furnishing. In an old building with poor security, saw a number of people who came in behind someone who was staying there. No direct access to front desk from the part we werer staying in and a back door that went no where but to a locked fence. McDonalds close by but really no place to eat unless you like a dark sports bar that smells of old greast and beer. Front desk staff at check in, not all that friendly and wouldn't crack a smile even if you tried your best to be friendly. Couldn't check luggage until the room was ready because they only had space for a few suitcases. Nothing in walking distance to go and "wait for your room".
- 3/5
No elevators and lugging luggage upstairs, long, long hallways and walk into an older building with paint chipping off walls in bathroom, the lobby was beautiful and deceptive of actually facility…look for another hotel!
- 3/5
Acceptable room, good AC, clean enough, water pressure was a little light but did the job. Buffett from Old Toms was basic fare, little to no seasoning. One night stay was fine but not good enough experience for another trip.
- 4/5
Room was very clean. Enjoyed that there was a restaurant on site that opened late. It was a great option for food given my flight arrived late at night
- 1/5
Microwave did not work, ironing board was broken, lamp shades were dirty, stained chair.
- 3/5
This hotel has a free shuttle and is close tot he airport. It was good to rest my head for a long layover.
- 3/5
The
- 3/5
Check in was slow. Parking was kind of a pain.
- 5/5
Clean room, comfortable beds. Julianne on the front desk was an absolute star helping us with emergency toiletries and she also recommended places for us to do emergency shopping in Miami ...due to British Airways leaving our luggage in Heathrow.. We were only here for 1 night waiting for a cruise, but a good experience in bad circumstances.
- 5/5
Todo Bien, falta el asensor
- 2/5
Never again
- 3/5
Room was “tired”, we were in a first floor room close to uncarpeted stairs and people banged their suitcases down the stairs at 6 AM. Airport shuttle driver unfriendly and could have dropped us at rental car area instead of departures.
- 5/5
The hotel’s staff, both, yesterday evening and this morning was very kind, acting professionally with courtesy and efficiency! Thanks and blessings
- 1/5
This property should be taken out of circulation. What a disaster. Disgusting in every way except for airport shuttle and driver. Just don’t.
- 3/5
Rooms need to be upgraded
- 4/5
Good
- 2/5
Air conditioner very loud and very old , receptionist not friendly rude
- 3/5
Nothing special
- 4/5
For a minimal fee, we were allowed to check in at 11:00.
- 5/5
Everyone is very nice
- 5/5
We have stayed before and always enjoy the convenience and pleasantness of the people
- 5/5
Great location, accessible to those spending the night for the cruise. Available reasonable transpo to take us to the cruise ship. Room clean vending machine available at hallway.
- 5/5
It was a very nice hotel clean nice pool. Sorry i wrote the wrong review . My Review was for Days Inn down the street horrible . We stayed there two Ramada was very nice ecept no elevator for the second floor .
- 5/5
Great location for the airport and downtown. Fantastic American restaurant next door. Very clean.
- 4/5
Clean room
- 1/5
Our room stunk like weed i was very small. Breakfast at 12 per person was horrible. Worse than free hotel breakfast
- 1/5
Very old and phone didnt work door couldnt get out off building worst experience I ever had made me extremely nervous . Lock schould be replaced so it doesnt happen to another Customer Debra Palma
- 5/5
Good desk service
- 3/5
Room was ok, very dated. Amenities were just ok, could not get even get complimentary coffee, had to pay for buffet breakfast which we did not do.
- 4/5
Room was clean. Chainsaw sraerted
- 3/5
Room was ok, desk girl was rude and lied about the shuttle. It never came and we waited an extra hour when I could have just ubered to hotel. Makes ya want to hate traveling.
- 5/5
Only needed the hotel for one night and it worked for what we needed. The room was small but it worked. We really enjoyed the sports bar for supper that was connected to the hotel.
- 3/5
Room was fine except for the excruciating traffic noise. Waited for shuttle to airport for 45 minutes and it was never announced. Had to take an Uber.
- 5/5
The staff was great! Shuttle pick up from airport and to port! Rooms are huge with 2 king size beds, bathroom, closet, table , and little kitchenette type area without the stove!! Restaurant was nice smd food was great! Only con was no elevator but one flight of stairs didn’t kill me. I would definitely stay here again when I come back in October.
- 5/5
Great location, beautiful pool. We had a wonderful dinner and the staff were very friendly. Would definitely recommend.
- 3/5
Room in good condition and bed comfortable. Staff were courteous. The hotel lobby looks good, the rest of the hotel is old and smelly carpets. Don't understand why anyone in this day and age uses carpets that can never be cleaned like a good wood or linoleum floor. Someone was walking around above my room, so could not sleep. The Shuttle only runs once an hour.
- 4/5
- 1/5
Works hotel ever, it’s not advertised that they do not have an elevator so your carrying heavy suitcases up 2 flights of steps. And at 10pm when showering the shower would not turn off so tried to call reception desk and the phone don’t work either. Had to be switched to a new room at 10:30pm and that room was down the steps outside in a whole different building up another set of steps. And they offer no compensation terrible place!!
- 3/5
Not even a complimentary Water was in the room.
- 2/5
Old needs updates. No elevator to upper rooms. Had to drag suitcases up the steps, No free breakfast. The transportation to airport finest run when you need it. I went to the lobby to check out at 10:30am told I would have to wait until 11:30 or get a taxi. Not impressed last time staying in this hotel.
- 4/5
The hotel does not have A/C for cold weather and the room was too cold during my stay
- 4/5
Rooms very small. Restaurant & bar had good selections. Lobby a but congested
- 2/5
No lifts! Limited space
- 4/5
A nice place to stay close to the airport and cruise port.
- 4/5
The double queen rooms are large.
- 3/5
Complementary Airport shuttle is a plus, room was pretty basic and hardly spotless but okay.
- 2/5
Good hourly shuttle service to the airport. Lots of guest noise in the hallways in the middle of the night which can be heard as if it’s in the room. Empty amenities bottles, dirty old in the foyer. Shower door was difficult to closecarpet, general disrepair.
- 3/5
- 4/5
Staff was nice
- 1/5
heat didn't work. some electrical outlets didn't work and others were very loose. towels were dirty. mold around sink. carpet dirty. shower head loose. very small room. charged for poor breakfast buffet that most hotels offer complimentary.
- 3/5
The telephone was broken and lacked napkin
- 5/5
Very friendly front desk staff
- 5/5
Good
- 4/5
The room was very clean and the hotel is affordable. They have a restaurant and pool onsite. We enjoyed our stay.
- 5/5
Nice room. great Bar and restaurant downstairs. Convenience store nearby. nice quick stay
- 3/5
Staff was very courteous. Airport shuttle was on-time and efficient. The common areas were nice, but the entire room was pretty yucky. I guess that it was you get for a $100 airport hotel! Average stay!
- 3/5
The pool looked really nice, and the staff were friendly and accommodating. The shuttle leaves at each hour on the clock and arrives to departures just a few minutes later; they pick up arriving passengers at the MIA departures gates (not arrivals) and you have to make sure to wave to the driver and that they see you, because that airport is a mess. Some negatives were very small bathrooms, my room had just one set of window curtains that didn’t block a lot of light in the day, the AC is somewhat noisy, and you can still hear planes departing. The noise from the AC mostly masked the planes, but I can see how someone with light sleep would have trouble in a room like mine. I could not perceive any other noise from the outside. Good budget experience if you’re not demanding and just spending the night for a layover.
- 3/5
The buffet breakfast can be enhanced/increased so that vegetarians and pescatarians can have options to still have an enjoyable breakfast. I appreciated the hotel location, airport shuttle, onsite restaurant among other things. I will book the hotel again but I will need to be sure that I review carefully so that I select the type of room which have a fridge, microwave etc. as these were important to me and I mistakenly thought the rooms I reserved were equipped with them.
- 3/5
The staff
- 3/5
Close to airport, large room, shuttle service, but noisy, and kind of guess house
- 4/5
Very convenient from the airport.
- 3/5
No elevator and pretty noisy, both from the planes and other guests. It was worth the $90 I paid though
- 5/5
Great place to stay!
- 4/5
The bed was very comfortable. We slept well. And having the "Old Tom's" restaurant on the property was great!
- 5/5
We had a delayed flight and the front desk was so accommodating. Easy check in. Rooms were clean and spacious.
- 4/5
Our room was clean and everything was as advertised. I called the hotel when we were at the airport and got hung up over 8 times. I finally got through and they said that the shuttle runs once an hour. It would be nice if they posted this information on their website.
- 4/5
Didn’t stay long
- 4/5
Only stayed a few hours
- 3/5
Room cool ac load. Didn’t know how to regulate it. Airport shuttle service was convenient. Check in reception was good. Fee amenities.
- 5/5
Staff were great. Bed was comfy. Shower head leaked badly (forgot to mention on our way out). Hallway carpet was dirty and smelly. Location was ok. Best part was the attached Old Toms Sports bar! Good food and service.
- 1/5
The rooms smelled wet and musty and were super dark. No elevator. Beware if you have heavy luggage!
- 3/5
Noisy
- 5/5
Check in was smooth
- 1/5
DO NOT PREPAY BOOK A RESERVATION AT THIS HOTEL. We didn't make it due to the travel disruption from Maduro's capture. They hung up on me when I called, and denied the refund even under these circumstances. I've been unable to make other hotels due to unforeseen circumstances and they all refunded me.
- 3/5
The airport shuttle is advertised as leaving at the top of the hour, came to the front lobby at 757am and the shuttle had already left & refused to turn around. The option for “early” checkin on the online registration system is never available & should r even be offered.
- 4/5
Staff friendly. No elevator. Could use updating.
- 2/5
No lift in the hotel and very stuffy rooms
- 5/5
Bed was comfy and the room was cozy. Staff were pleasant to talk to. Best part of the hotel? Old Tom’s Sports bar! Good food and service. Thanks Luke!
- 2/5
Staff was nice. Room seemed neglected.
- 5/5
The air conditioner/ heater in our room did NOT warm our room when set to "Heat" . Except for that, the room was very nice.
- 1/5
small room, no heat, paper thin walls, photo is not what we had (bait and switch), few plugs, dark insufficient plugs
- 5/5
The room was huge and staff was polite. The breakfast was not great, especially for a paid buffet.
- 5/5
No free breakfast
- 3/5
Book somewhere else to avoid hassle, specially if you are traveling with family with kids.
- 3/5
All went well.
- 3/5
El techo en el cuarto con marcas de filtraciones en varios sectores; alfombra rota en dos secciones
- 5/5
WONDERFUL
- 5/5
My room was clean, and the front desk was very helpful!
- 5/5
Good
- 3/5
Its too loud as it is close to airport
- 5/5
Front desk was great at check-in
- 1/5
There was an ant issue in our 1st room. We had to take everything out of our room (farthest room 2nd floor) to go to the lobby to be sent back two rooms away. The key could have been brought to us. We then got in a room with a broken toilet. Very outdated needs updated.
- 5/5
Good breakfast
- 5/5
Good stay
- 2/5
Rooms very tight , washroom small couldn’t close the door until totally in , no elevator needed to drag our bags up and downstairs on our own and the rooms are dated. Also on a personal note no one I know likes square pillows woke up with such a sore neck.
- 2/5
Poor shuttle services; limited communication and could not get through when I tried to call (4 times). Staff were apologetic but better organisation could avoid issues.
- 5/5
Great
- 5/5
Clean hotel, comfortable bed. Easy shuttle options and rentals right at the hotel
- 2/5
Small room and too noisy next to the road
- 3/5
Carpet needs cleaning or replaced with floor board. A funky smell emanating from bathroom whenever door remains open.
- 3/5
The stay was fine nothing special.
- 5/5
Easy process
- 5/5
All very good, including front desk staff who helped me enormously not only with check in but also with lost luggage, and most caring re cruise port transfer. Thank you except for a rather bored young lady at the breakfast buffet check-in, she could have been more welcoming & cheerful, but overall, full marks & I'd stay again! JM
- 5/5
Yes spotless, kind staff
- 5/5
El hotel a pesar de ser una edificación con varios años de construida, se mantiene muy limpio. La instalación tiene un sport bar con un buen menú. La piscina es acogedora. Los empleados son amables.
- 5/5
Nice and clean. Very helpful staff. Enjoyed the stay.
- 4/5
The room was small, but had everything we needed. We are able to leave our car there for a great price while flying on vacation. The staff was friendly, & professional. We would stay there again!
- 1/5
This is the worst hotel.my friends and I booked two rooms the sheets were soiled and dirty there were bed bugs.rooms were old outdated curtains were dusty.i didn't expect such terrible experience will not recommend this hotel at all
- 1/5
Shuttle driver told me I was not staying at hotel and jad to call again. Ultimately waited over an hour sitting outside of airport for the shuttle driver. Unacceptable
- 5/5
Perfect
- 5/5
Room was clean and close to our sestinations. Staff was great!
- 5/5
Very Nice
- 3/5
Elevators most likely non-existent. We were never told how to find them! Hostess checking us in could use a smile but then maybe working on Christmas day makes one frown! Rooms are tiny.
- 3/5
Were crummy.
- 5/5
The receptionist was really friendly and accommodated my request for a room not too close to the street and restaurant noise.
- 4/5
It met my standards. I could see myself there again in a future date.
- 5/5
Staff was courteous. Pleasant environment.
- 5/5
Great value and service.
- 4/5
Yes, very nice reception
- 5/5
Very friendly staff always trying to help
- 5/5
.
- 5/5
I not take breakfast in the hotel
- 3/5
The room we had was very small, glad it was just for a one night stop over, place wasn’t horrible, but more like a motel feel rather than a hotel. Not for me
- 4/5
Al menos una botella de agua pusieran en la habitación .
- 5/5
Clean spacious room
- 5/5
Would stay there again!
- 3/5
The hotel really needs a renovation
- 4/5
Professional staff..room was clean and comfortable. Could use a little update Airport shuttle service as described
- 5/5
I had a peaceful night in a spacious, clean room, with a comfortable bed and friendly staff.
- 5/5
Everything was good
- 2/5
It was the smallest room in the absolute worst location. I think it was a converted closet. The road traffic kept us up all night. There was no where to put anything anywhere. The tissue box affixed to the wall had one tissue. There was no place to even put a toothbrush or toothpaste.
- 4/5
The room we Got was Designed for 1 Person - very much a let Down*** very few personnel SPEAK ENGLISH- a couple @ the Desk & Very FEW OTHERS???
- 5/5
All of the above
- 4/5
We end up taking a taxi to the hotel because waiting too long. Hotel is a little outdated but it's clean. We have a room on 2nd floor but no elevator in this hotel. The restaurant downstairs is a sports bar. The food is really good and reasonable. Not happy with the shuttle but other than that is ok.
- 2/5
Staff, amenities,
- 3/5
No cooler or small fridge in the room.
- 2/5
The windows keep no sound out. The bathroom window screws appear to be falling out. There is no elevator and that should be noted on the site. It said breakfast included we had to pay. Half of the outlets in our room didn’t work and the hallway carpets look like they never get vacuumed. The cleaning crew does not speak English so it was hard to ask questions. However the front desk gal was very nice and friendly and helpful
- 2/5
Waiting two hours for a shuttle because of you once-an-hour shuttle policy doesn’t cut it when all other hotel shuttles were arriving every twenty minutes. It’s a deal breaker. Never again.
- 5/5
clean room
- 2/5
Didn't look nice very outdated, beds were uncomfortable
- 3/5
THEY GAVE US THE SMALLEST ROOM ON THE DOWNSTAIRS FLOOR WAS NOT HANDICAPPED ACCESSORIES AT ALL AS I REQUESTED..
- 1/5
Everything about every Ramada is terrible, but this one took the cake. Not only did they not have an elevator, I had to shower in the bathroom sink because the shower head, which is the same at every one of their hotels from Michigan to Florida, are the worst. I am a man and the flow was so bad, it wouldn’t take the shampoo out of my hair. So bad.
- 5/5
Clean rooms, excellent staff with a warm welcoming
- 5/5
Close to cruise port
- 2/5
Tiny ass room.
- 5/5
Clean, nice staff. Has shuttle to cruise port for extra fee but it’s worth it