Miami Airport Marriott
About Miami Airport Marriott
This Miami hotel provides free transfer service to the Miami International Airport, which is 1.2 mi away. A flat-screen cable TV is included in every room. Each room is air-conditioned and features a desk and seating area at this South Florida Miami Airport Marriott. The private bathroom has a bath or shower. An outdoor heated pool and a fitness center with free weights and cardiovascular equipment are provided at Miami Airport Marriott. The concierge staff can provide area information and book local attractions.Escape your everyday routine in our Fitness Center, equipped with Peloton bikes . Guests can dine for breakfast, lunch, or dinner at the on-site restaurants, Cane Fire Grille and Champions Sports Bar. Guests can upgrade to M Club Lounge access to enjoy flexible work and community spaces. Kaseya Center 5.7 miles , Miami Airport Convention Center 3.4 miles, Loan Depot Park 3 miles, Miami Freedom Park Stadium 1 mile.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
The hotel receives mixed reviews with guests appreciating the proximity to the airport and friendly staff, but expressing dissatisfaction with various aspects such as noise, cleanliness, and certain services. Some guests had issues with the shuttle service, Wi-Fi charges, and room comfort.
- Close to the airport
- Friendly and helpful staff
- Noise issues, particularly from elevators and neighboring rooms
- Inconsistent shuttle service and long wait times
- 5/5
Everything
- 5/5
Great hotel! My wife and I stayed the night here and caught a flight in the morning. Very convenient shuttle to and from the airport! Would definitely stay here again
- 4/5
I believe I made the reservation with the breakfast option. While I was having breakfast I was presented with a $42!!!
- 5/5
Great stay
- 5/5
Very good room with a nice pool and shower
- 4/5
Very good
- 4.5/5
Superb
- 2/5
We got in 1130 and needed food-we timed it as the marketing said in room till 12 but we called 1130 and they said closed. We wanted to mail a few items as marketing said package receiving and mailing but there were no stamps-please update amenities features to revise times and features.
- 4.5/5
Great location for my needs. Nothing not to like!
- 4.5/5
Great location for my needs. Nothing not to like!
- 5/5
Location
- 5/5
Location
- 5/5
The room was spotless and very accommodating and comfortable.
- 3/5
Todo ok
- 4/5
There needs to b more shuttles at 5 pm.
- 5/5
Exceptional
- 5/5
Yes
- 2.5/5
Passable
- 5/5
What an excellent pre-cruise hotel! I’ll be very glad to stay here again. So very close to the airport and a free shuttle that comes every 15 minutes. Huge swimming pool.
- 5/5
Todo estuvo excelente!
- 3/5
Was a good room and staff were friendly but the screaming kids next door all night kept us from sleeping, even though we had a sound machine on loud to try to drown it
- 5/5
Got in early thinking we would just store our bags until we could check in & was pleasantly suprised that it was ready. Great way to start our trip.
- 3.5/5
Good
- 4/5
This hotel was well situated for our one night stay before flying out the next morning. We appreciated the efficient shuttle service to the airport, the restaurants on site, the professional personnel and especially the comfy beds. We were given a connecting room. Unfortunately we had a very animated and unhappy couple staying next door which made our stay unpleasant.
- 3.5/5
Good
- 4/5
This hotel was well situated for our one night stay before flying out the next morning. We appreciated the efficient shuttle service to the airport, the restaurants on site, the professional personnel and especially the comfy beds. We were given a connecting room. Unfortunately we had a very animated and unhappy couple staying next door which made our stay unpleasant.
- 5/5
Easy access to airport Bathroom door was odd.
- 5/5
Easy access to airport Bathroom door was odd.
- 4/5
Shuttle did not run early enough for us and about 20 other people to the airport.
- 3/5
The room was clean. The staff were friendly. The rooms looked like they had been updated very quickly. The flooring was separated from the floor. The shower doors were installed backwards so tons of water escapes when you shower. The bathroom had a barn door style door which offered limited privacy. If this was a less expensive hotel it would be fine. I think it was disappointing for the cost.
- 4/5
No breakfast
- 5/5
Nice hotel. Outdated though
- 3/5
Ceeo que el precio que cobra no corresponde con lo que ofrece
- 5/5
Y
- 2/5
I stayed in many hotels and had free WiFi. Yours is the only one that charges for WiFi access
- 5/5
Pool was too cold
- 5/5
Very nice place
- 5/5
The hotel is beautiful. Everything was so nice. The staff should speak louder because it was hard to hear them when the check in process
- 5/5
The staff should speak louder because it was hard to hear them when the check in process
- 4/5
Clean room and the staff was good
- 4/5
Clean room and the staff was good
- 5/5
Yes
- 5/5
Yes
- 5/5
- 5/5
- 4.5/5
The helpful staff. Without exception they went beyond just doing their jobs. The pool area is also great as is the airport shuttle service. Bit of a hike to local shops especially in the midday sun however lots of quirky eateries very close if you fancy a change of scenery
- 5/5
Very clean
- 5/5
Very clean
- 3/5
Very limited selection, fruit was not fresh
- 3/5
Very limited selection, fruit was not fresh
- 3/5
They said nothing
- 3/5
They said nothing
- 5/5
one thing I did not like was location of room, I had to close shades to keep from looking at an ugly roof top area
- 5/5
one thing I did not like was location of room, I had to close shades to keep from looking at an ugly roof top area
- 5/5
Breakfast should have been included in that price.
- 5/5
That there was a restaurant on site. Breakfast should have been included in that price.
- 3.5/5
Close to airport. No washcloths in the room. Not enough towels. No hot water
- 3.5/5
Close to airport. No washcloths in the room. Not enough towels. No hot water
- 5/5
Convenient location and restaurant and market
- 5/5
Convenient location and restaurant and market
- 5/5
Room was perfect the staff kind and helpful.
- 5/5
Room was perfect the staff kind and helpful.
- 4/5
All good but next to elevator
- 4/5
All good but next to elevator
- 5/5
Staff were very helpful
- 5/5
Staff were very helpful
- 0.5/5
I have been overcharged. I have pre paid and I still have a pending transaction with them. That I got told was a hold on my card.
- 0.5/5
I have been overcharged. I have pre paid and I still have a pending transaction with them. That I got told was a hold on my card.
- 5/5
Fabulous and Oscar was a stand out
- 5/5
Fabulous and Oscar was a stand out
- 5/5
Free shuttle Everything was excellent.
- 5/5
I was checked quickly.
- 5/5
I was checked quickly.
- 0.5/5
Staff unresponsive
- 5/5
Nice garden - easy access to cruise port
- 4/5
Clean room, easy parking, good made to order omelets at breakfast
- 4/5
Clean room, easy parking, good made to order omelets at breakfast
- 2/5
Room was not really good and the floor was not very clean. Felt like I just paid for a bed to sleep. Did not enjoy the stay. I’ve been at Miami couple of times before and the hotels were nice and better. Won’t return nor recommend it.
- 5/5
I would like streaming service or movies without adds. Also doordash and uber seemed confused sometimes about where to drop off food. More ice machines please especially in bottom rooms.
- 3.5/5
Used shuttle to get to Marriott. They kept denying my Platinum card and were loudly vocal about. My card company said it was a Marriott problem. In the end it was a Marriott issue as well as they found they had billed us twice!
- 4/5
Airport shuttle..every 15mins...room was ok. My room was close to the elevator so was a bit noisy when elevator in use.
- 5/5
I stayed many times...for me important the food and the vibe of the place...its still there. As always that the A/c cannot changed enough to be comfortable...but this a glitch in all airport hotels.
- 4.5/5
A little pricey....
- 5/5
I always miss my own bed but the staff was helpful and friendly. The bar staff was fantastic!
- 5/5
I always miss my own bed but the staff was helpful and friendly. The bar staff was fantastic!
- 5/5
Super nice property
- 5/5
Super nice property
- 4.5/5
Kind staff, great location, long term parking lot, and quick shuttle to the airport
- 3/5
Average
- 3/5
Average
- 4/5
Roaches don’t go there
- 4/5
Roaches don’t go there
- 5/5
We’d stay here again. We stayed bc we were also parking our car here longterm for a cruise. We loved this hotel. It’s beautiful, beds are so comfy, the rooms give a great sunrise view too!
- 5/5
We’d stay here again. We stayed bc we were also parking our car here longterm for a cruise. We loved this hotel. It’s beautiful, beds are so comfy, the rooms give a great sunrise view too!
- 3/5
Did not like the bed in the vinyl floors were cold need to replace the bed seems to be wore out
- 3/5
Did not like the bed in the vinyl floors were cold need to replace the bed seems to be wore out
- 1/5
The property is really beautiful lobby and front area. The room not good. Very dusty and the floor was sticky. Very dirty bathroom.
- 1/5
The property is really beautiful lobby and front area. The room not good. Very dusty and the floor was sticky. Very dirty bathroom.
- 2/5
The room I reserved was not the room I received
- 2/5
The room I reserved was not the room I received
- 3/5
it was awful. However the rest of the facility was great and the gym was outstanding. That little convenience store on the first floor next to the check-in is nice but understaffed since the lines can get long and stay that way for a while. The staff in general is friendly and professional. I would return but would definitely get a better room than just th
- 3/5
it was awful. However the rest of the facility was great and the gym was outstanding. That little convenience store on the first floor next to the check-in is nice but understaffed since the lines can get long and stay that way for a while. The staff in general is friendly and professional. I would return but would definitely get a better room than just th
- 5/5
Amazing and attentive staff
- 5/5
Amazing and attentive staff
- 4/5
Rooms on the westwing were very quite The food was good The wifi did not work in the room I only could connect in the lobby.. there was no Wifi connection available in the room, I could not connect from the room only could do so in the lobby..
- 5/5
Everything was comfortable
- 5/5
Everything was comfortable
- 4/5
friendly staff- however no one knew the code to get on the peloton bikes!!!!!
- 4/5
friendly staff- however no one knew the code to get on the peloton bikes!!!!!
- 4/5
Quick check in. Nice room.
- 4/5
Quick check in. Nice room.
- 5/5
From beginning to end....perfect.
- 5/5
From beginning to end....perfect.
- 1/5
Location this was our 3rd stay and previously we've had no issues and have always talked highly about this location. Upon our last trip however in which we brought some friends along (how embarrassing) we discovered a smelly cheese plate left in the fridge before bed. We spent some time at the restaurant and bar and with an early flight out the next morning we headed back up around 11pm/12am went to put some left over food in the fridge and unfortunately could not due to the horrible smell. Too tired to go back down, I brought the cheese plate down upon checking out and explained the situation and was promptly assured (and rushed so the other customers wouldnt hear what happened) that it would be made up to us in points as we do have 2 more vacations flying out of Miami over the next 2 years. Upon getting back was issued $24 in reward points after spending $480 on room and parking. Extremely disappointed. The entire integrity of the room was compromised by the food in the fridge because how can we be assured anything else was even cleaned?? Tried to reach out to management and was told it would be escalated however it's been another week and we have heard nothing back. Extremely disappointed.
- 4/5
The staff was very friendly & courteous
- 4/5
The staff was very friendly & courteous
- 4/5
Good
- 4/5
Good
- 4/5
Great property and excellent service.
- 4/5
Great property and excellent service.
- 3/5
No free wifi and lost an item and hard to get in touch with persons at property to assist.
- 3/5
No free wifi and lost an item and hard to get in touch with persons at property to assist.
- 5/5
Our breakfast wasn't free. Everyone was very helpful and we left our vehicle for the park/stay/fly deal.
- 5/5
Our breakfast wasn't free. Everyone was very helpful and we left our vehicle for the park/stay/fly deal.
- 5/5
Everything was as I expected, easy access to mayor highways, staff very friendly and helpful
- 5/5
Everything was as I expected, easy access to mayor highways, staff very friendly and helpful
- 4/5
Room had a slight odor like someone just used bath.
- 4/5
Room had a slight odor like someone just used bath.
- 5/5
Mitzi at the front desk was fantastic and very helpful from check in to check out!
- 5/5
Mitzi at the front desk was fantastic and very helpful from check in to check out!
- 4/5
I’ve stayed in both the east and west wings of this hotel recently. The west wing is older and in need of renovation / updating
- 4/5
I’ve stayed in both the east and west wings of this hotel recently. The west wing is older and in need of renovation / updating
- 5/5
Highly recommended…
- 5/5
Highly recommended…
- 5/5
Too some time to warm up the room, but everything else was great.
- 5/5
Too some time to warm up the room, but everything else was great.
- 4/5
Great staff, good rooms.
- 4/5
Great staff, good rooms.
- 5/5
Bandaid on the soap dish. Otherwise great
- 5/5
Bandaid on the soap dish. Otherwise great
- 5/5
Great service especially from the wait staff! Especially Dinora! Not the best of views from the hotel room.
- 5/5
Clean room staff where nice
- 5/5
Clean room staff where nice
- 5/5
Nothing
- 4/5
Shuttle Bus convenient. On site restaurant with attentive wait staff. Basic updated rooms
- 4/5
Shuttle Bus convenient. On site restaurant with attentive wait staff. Basic updated rooms
- 4/5
Walkable and safe
- 4/5
Walkable and safe
- 5/5
Front desk staff agreed to hold a piece of luggage for 3 days - no charge!
- 5/5
Front desk staff agreed to hold a piece of luggage for 3 days - no charge!
- 5/5
Room was clean; staff was friendly; convenient near airport.
- 5/5
Room was clean; staff was friendly; convenient near airport.
- 5/5
Lovely
- 5/5
Lovely
- 5/5
We had dinner which was excellent. And room was very nice. Very happy with our stay.
- 5/5
We had dinner which was excellent. And room was very nice. Very happy with our stay.
- 3/5
Asked if the WiFi was free on check in…was told “yes” however I had a suspicious $17.34 charge on my check out….said it was for WiFi.they apologized and reversed the charge….room service was a debacle taking an hour and a half to rectify….it was after 11pm so I ate cold food and a warm beer….a rather large dark brown stain on the bedcover…shower had hot enough water but bathroom sink only lukewarm
- 3/5
Asked if the WiFi was free on check in…was told “yes” however I had a suspicious $17.34 charge on my check out….said it was for WiFi.they apologized and reversed the charge….room service was a debacle taking an hour and a half to rectify….it was after 11pm so I ate cold food and a warm beer….a rather large dark brown stain on the bedcover…shower had hot enough water but bathroom sink only lukewarm
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
Close to the airport.
- 5/5
Close to the airport.
- 5/5
It is a very convenient hotel for an overnight layover at the airport. The staff wa very friendly, food was good, the shuttle and drivers first class and reliable.
- 5/5
It is a very convenient hotel for an overnight layover at the airport. The staff wa very friendly, food was good, the shuttle and drivers first class and reliable.
- 5/5
They were so great. We got off a cruise ship early and they let us check in early and have our breakfast the first day. Our plane left to early to have it on the day we left. We appreciated so much that they let us eat and check in early!! So life savers!
- 5/5
They were so great. We got off a cruise ship early and they let us check in early and have our breakfast the first day. Our plane left to early to have it on the day we left. We appreciated so much that they let us eat and check in early!! So life savers!
- 3/5
Hotel did not honor 20% off food/beverage credit that was part of our booking. They did not receive this information from Expedia. We deserve an additional credit for food & beverage costs, dinner &breakfast paid at hotel.
- 3/5
Hotel did not honor 20% off food/beverage credit that was part of our booking. They did not receive this information from Expedia. We deserve an additional credit for food & beverage costs, dinner &breakfast paid at hotel.
- 5/5
The hotel was absolutely gorgeous and felt very secure. I also had reliable transportation to and from the airport, which made the experience even more convenient
- 5/5
The hotel was absolutely gorgeous and felt very secure. I also had reliable transportation to and from the airport, which made the experience even more convenient
- 5/5
Staff were professional, polite, and delivered quality customer service. My first experience at a Marriott and I can say that I'll definitely be staying at this hotel brand for my future trips. The kitchen staff/chef even made my son's birthday special during breakfast hours :) He loved it! Thank you for a wonderful experience!
- 5/5
Staff were professional, polite, and delivered quality customer service. My first experience at a Marriott and I can say that I'll definitely be staying at this hotel brand for my future trips. The kitchen staff/chef even made my son's birthday special during breakfast hours :) He loved it! Thank you for a wonderful experience!
- 4/5
It was a one night stay for us to attend our cruise the next day. It was located in a alright location, clean and modern. The staff was very professional and helpful. I forgot my sunshades rushing out to go too the cruise line. And they was very helpful and considerate of me getting them back. I’m forever grateful for their attention on my mishap.
- 4/5
It was a one night stay for us to attend our cruise the next day. It was located in a alright location, clean and modern. The staff was very professional and helpful. I forgot my sunshades rushing out to go too the cruise line. And they was very helpful and considerate of me getting them back. I’m forever grateful for their attention on my mishap.
- 1/5
My main issue was the room and the inability to upgrade it
- 1/5
My main issue was the room and the inability to upgrade it
- 5/5
Clean and quiet. Excellent location.
- 5/5
Clean and quiet. Excellent location.
- 4/5
The hotel is very nice but the vehicle parking is not as nice.
- 4/5
The hotel is very nice but the vehicle parking is not as nice.
- 3/5
Our room was really dirty, floors hadn't been mopped or swept, bathroom had hair all over the floor. Bottle of body oil under the bed that was left from previous people staying there
- 3/5
Our room was really dirty, floors hadn't been mopped or swept, bathroom had hair all over the floor. Bottle of body oil under the bed that was left from previous people staying there
- 5/5
close to airport and town
- 5/5
close to airport and town
- 2/5
I booked through hotels.com and they could not find my reservation. I had to sift through all of my emails from hotels.com and marriott welcoming me to check-in to find my confirmation number before they could get me to my room. Then, I was given the wrong keys twice and told the wrong room number.
- 2/5
I booked through hotels.com and they could not find my reservation. I had to sift through all of my emails from hotels.com and marriott welcoming me to check-in to find my confirmation number before they could get me to my room. Then, I was given the wrong keys twice and told the wrong room number.
- 5/5
Everything
- 5/5
Everything
- 5/5
awesome and good rest
- 5/5
awesome and good rest
- 3/5
AC was not working well my credit card was taken at check in but when I ordered room service they asked for cash because I did not have a card number on file. Food and drinks were good. Shower designed by a man and not good.
- 3/5
AC was not working well my credit card was taken at check in but when I ordered room service they asked for cash because I did not have a card number on file. Food and drinks were good. Shower designed by a man and not good.
- 4/5
I stayed only one night. The hotel served its purpose, which was to get me to the airport on time. The coffee shop in the lobby was very convenient for grabbing coffee early in the morning. The airport shuttle was a plus
- 4/5
I stayed only one night. The hotel served its purpose, which was to get me to the airport on time. The coffee shop in the lobby was very convenient for grabbing coffee early in the morning. The airport shuttle was a plus
- 5/5
My husband and I checked in and the staff were awesome. We was able to check in earlier than expected. We ate dinner at the hotel restaurant and the food was great and so was the server. I will definitely stay again.
- 5/5
My husband and I checked in and the staff were awesome. We was able to check in earlier than expected. We ate dinner at the hotel restaurant and the food was great and so was the server. I will definitely stay again.
- 4/5
Extremely convenient hotel. Great value. Clean-and excellent shuttle service - will stay again.
- 4/5
Extremely convenient hotel. Great value. Clean-and excellent shuttle service - will stay again.
- 3/5
I think the air conditioning in the room was broken. We could not get a good night's sleep with it being so warm.
- 3/5
I think the air conditioning in the room was broken. We could not get a good night's sleep with it being so warm.
- 3/5
The room was a bit small. There was only one coffee pack for two of us. There was no cups in the bathroom etc. and the food in the restaurant was over priced and felt like airport food. The fish tacos fish was watery. The chicken sandwich chicken was about a quarter inch thick and did not even cover the sandwich. The fries were barely warm. The sandwich was dry. When we needed something additional, we noticed that the waiter was over texting instead of watching the tables. I literally could’ve got a better meal going to a fast food restaurant. It was very poor. The gym was nice. The staff was helpful. I didn’t really care for the parking situation going through a gate because when I got to the gate, the key didn’t work. It was supposed to give me free parking.
- 3/5
The room was a bit small. There was only one coffee pack for two of us. There was no cups in the bathroom etc. and the food in the restaurant was over priced and felt like airport food. The fish tacos fish was watery. The chicken sandwich chicken was about a quarter inch thick and did not even cover the sandwich. The fries were barely warm. The sandwich was dry. When we needed something additional, we noticed that the waiter was over texting instead of watching the tables. I literally could’ve got a better meal going to a fast food restaurant. It was very poor. The gym was nice. The staff was helpful. I didn’t really care for the parking situation going through a gate because when I got to the gate, the key didn’t work. It was supposed to give me free parking.
- 5/5
People at the front desk were super nice!!
- 5/5
People at the front desk were super nice!!
- 3/5
It’s an okay property, they stated hot tub was working got there and it was not. Okay room, nice Staff.
- 3/5
It’s an okay property, they stated hot tub was working got there and it was not. Okay room, nice Staff.
- 5/5
The staff were so nice to get me checked into my room so quickly after arriving.
- 5/5
The staff were so nice to get me checked into my room so quickly after arriving.
- 4/5
Hotel was clean.. great transportation to the airport. Had a strong musty smell in the room. Not happy about the room service. Menu says till 12 midnight but doesnt mention its only for drinks. So had to go downstairs to their food market for food.
- 4/5
Hotel was clean.. great transportation to the airport. Had a strong musty smell in the room. Not happy about the room service. Menu says till 12 midnight but doesnt mention its only for drinks. So had to go downstairs to their food market for food.
- 5/5
Quick overnight stay near airport with shuttle so convenient. The restaurant and bar were open very early and very late with excellent service!!
- 5/5
Quick overnight stay near airport with shuttle so convenient. The restaurant and bar were open very early and very late with excellent service!!
- 3/5
Llegue muy tarde por un atraso en el vuelo, y tuve que esperar como 1 hora para que me atiendan para hacer el check in
- 3/5
Llegue muy tarde por un atraso en el vuelo, y tuve que esperar como 1 hora para que me atiendan para hacer el check in
- 2/5
Cobb salad was not fresh, waitress at the bar was belligerent and rude.
- 2/5
Cobb salad was not fresh, waitress at the bar was belligerent and rude.
- 5/5
Quite possibly the most comfortable hotel bed I have ever stayed in.
- 5/5
Quite possibly the most comfortable hotel bed I have ever stayed in.
- 5/5
Friendly and professional.
- 5/5
Friendly and professional.
- 4/5
Check-in was quite late because we had a very long flight to Miami, and we were looking for something to eat when we arrived at the hotel. The surprise was that we found a restaurant right there in the hotel. We were even more surprised to discover that the food and service were very good. Thank you so much. Very convenient.
- 4/5
Check-in was quite late because we had a very long flight to Miami, and we were looking for something to eat when we arrived at the hotel. The surprise was that we found a restaurant right there in the hotel. We were even more surprised to discover that the food and service were very good. Thank you so much. Very convenient.
- 5/5
Everything was great. Love the restaurant/bar. High priced though.
- 5/5
Everything was great. Love the restaurant/bar. High priced though.
- 3/5
Not my favorite MIA location. You pay for everything like parking. Per night hold on your card is also very high.
- 3/5
Not my favorite MIA location. You pay for everything like parking. Per night hold on your card is also very high.
- 3/5
PORPERTY IS NEAR TO THE AIRPORT
- 5/5
Ideal for a short stay near the airport when you don’t need a car. Parking is $27/day for uncovered DIY parking. Food was quite good and market shop had great but expensive options. Landscaping needs to be cleaned up around the pool area. Gym was vets nice and clean too.
- 4/5
My days was excellent with Marriot Hotel
- 5/5
Very clean and very nice!!! Quick shuttle to the airport is a plus!! Slept great on big comfy bed!!!
- 3/5
Everything was fine until housekeeping knocked our door at 8:30 waking up my wife. Also, the restaurant prefers you to get your buffet breakfast before they bring you coffee,
- 5/5
Check in was smooth. Access to airport was perfect. Shuttles were on time and helpful.
- 3/5
The hotel was showing its age.
- 5/5
Check-in was quick, easy & accurate. The front desk was friendly & helpful.
- 4/5
The hotel overall was great. Nice to have that quality so close to the airport. The restaurant was fantastic. So was the staff. The shower water was quickly warm with good pressure. The room was clean and well laid out. The bed was not comfortable, especially the pillows. BYOP ;)
- 5/5
Perfect location
- 5/5
A typical Marriott property.
- 5/5
I enjoyed my stay the room was clean and peaceful and the pool was a great place to just hang out
- 5/5
Excellent
- 5/5
It is the most convenient hotel for our trips abroad
- 3/5
Clean but dated. Did not have enough staff at the restaurant.
- 5/5
Love that the Courtyard is literally across the pool deck for another drink/dining option. Club level is the way to go.
- 5/5
Although the outside may seem a bit dated, the interior of the Marriott made it rather enjoyable. Very clean and extraordinarily helpful people. Would stay again if needed for convenience to the airport.
- 5/5
Staff were friendly and efficient. Room was ready early
- 5/5
Excellent location .
- 3/5
$300 a night and no breakfast and that's a pretty good deal for the Miami area. The air conditioner was very loud but the room was comfortable. Shower was nice. I'd be happy not going back to Miami but if I do I would consider staying at the Airport Marriott again.
- 1/5
Poor staff training Food sub standard Room had sewage smell Deck never cleaned chair and railing and deck had bird poop Room service and mini bar poor service we had to reorder it several times Front desk phone not answering had to keep trying to get any service Patio door broken would not close Coffee cold Jackhammer noise all day Outlet in bathroom broken Filthy chairs and tables at beach Pool ran out of towels Drink service was sub standard Hot tub broken Most of staff did not speak any English Very difficult getting anything with language barrier I could go on but you get the idea where this is going Although the golf club was fantastic American Airlines was poorly staffed Staff was poorly trained and rude in most cases Flight was delayed over 3 hours causing us to miss connecting flight which caused additional cost for Room in Miami Room cost added over $1000 Lost first class seats paid $70 additional for upgrade in economy Meals added cost of over $100 dinner and breakfast Stood in customer service line for over 2 hours to get new ticketing and luggage in Miami
- 5/5
Extremely clean and comfortable. My room was made up everyday and the staff were very courteous, kind and respectful.
- 1/5
The Front Desk person promised but never delivered a wake-up call at 7 a.m.; no thanks to her, we didn’t miss our first day in St.Croix. The walls are poorly soundproofed yet it wasn’t aircraft that that disturbed our sleep but a couple or group that may have been having a party or noisy conversation circa 3 a.m. in a nearby room. The Front Desk staffer when we checked in was courteous, as was the bellhop and the airport shuttle drivers, but I couldn’t imagine staying here again!
- 5/5
Shower condition
- 5/5
Check in was well orchestrated. The room is spacious and comfortable.
- 5/5
Stay was great.
- 5/5
Everything so good
- 5/5
It's my 4rth time staying here. Frontdesk staff was friendly, quick and got the info i needed with no issues. However, the restaurant needs a bit of work. Looks to be understaffed and some of them were not so welcoming,which is understandable due to tiredness.
- 4/5
Overall, I reccommend this property. The restaurant service and food was top notch. The front desk staff, not so much.
- 3/5
The property itself is nice, it’s close to the airport but I had a lot of issues with staff communication concerning certain instances.
- 3/5
access to hotel shuttle, which unfortunately was very delayed on Friday last. Bedroom corridor was noisy as was air con. My wifi application was not activated on Fridaysue to an oversight. Breakfast hot food selection was overcooked.
- 5/5
We stayed here for a layover. Quick taxi ride and shuttle back to airport in the morning. They have a nice breakfast in the morning with the friendliest, most accommodating staff. We wanted a sit down breakfast but we only had 15 minutes. The manager made it happen. He was wonderful. And so was the waiter. He rushed to get the food out. We also sat at the bar the night before and had the nicest bar tenders. They don’t treat you like a person just passing through. The room was nice and the bed was comfortable as well and very clean.
- 4/5
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- 4/5
A clean and comfortable hotel with an excellent shuttle service to/from the airport. I recommend this hotel for an airport stopover. The only downside is the M Club operates on a limited basis on Friday/Saturday. If I had known, I would have booked a standard room at a lot less cost.
- 5/5
Convenient to airport
- 2/5
Too expensive for the price
- 3/5
limited
- 5/5
Enjoyed my stay!
- 5/5
Great property
- 5/5
aaa
- 5/5
Good
- 5/5
This property was very accommodating excellent staff Noel in the Cane fire grill. Noel made our stay memorable.
- 2/5
Hotel double billed us. Mistakes can happen but no response from hotel and no resolution. Other than that, Regular airport hotel with exception of no shuttle service, need to organize an Uber.
- 1/5
The first room.. the air conditioning would not cool the room, and I had it on the lowest setting, then the thermostat goes completely blank and the unit shut off. So I go to the lobby, it’s 2am mind you, they give me an alternate room, exact same issue, that’s when I realize this is no accident and the Marriott, in a pathetic attempt to save money, must have put a auto shut off on their units with a limit… I was miserable all night, never again!!
- 5/5
Very kind staff . Attentive and Cordial.
- 4/5
Was an overall good experience.
- 5/5
The staff was really nice and easy to check in ! The room was clean and had plenty of space. I slept really good.
- 2/5
The restaurant food was good. The property is tired and worn. Room service was served in cardboard take out box with no paper between food and box.
- 5/5
After a long delayed flight the Marriott was perfectly comfortable. The property was clean quiet and comfortable the shower was warm
- 5/5
Nice hotel. Clean and quiet with the pool. Excellent fish restaurant nearby or you have restaurant in the hotel
- 4/5
Our stay was good. The only reason we did not give rating of excellent was the bed could of been more comfortable.
- 5/5
We came to evacuate from Hurricane Milton. We were pleased with everything. Staff was kind, service was great, housekeeping service offered daily, and it has a great gym. It was one of the largest hotel gyms I’ve seen. And it’s quiet. It’s next to the airport but we never heard a thing.
- 3/5
Good stay for close to the airport a lot of amenities inside the hotel such as restaurant and bar options as well as a nice deli