Hyde Suites Midtown Miami
About Hyde Suites Midtown Miami
Boasting a tennis court and an outdoor pool with a poolside bar, Hyde Suites Midtown is located in Miami's Design District, 1.6 mi from Adrienne Arsht Center for the Performing Art and 1.9 mi from Miami Children's Museum. Guest accommodations are fitted with a flat-screen TV, microwave and small refrigerator. Select units at Hyde Suites Midtown also boast a balcony. A business center with an ATM machine is at guests' disposal at the accommodations. Staff are always available to help at the reception and a fitness center is located on site. American Airlines Arena is 2.1 mi from Hyde Suites Midtown. The nearest airport is Miami International Airport, 5.6 mi from the hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- Valet parking
- Bar / lounge
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel has a great location with access to various restaurants, cafes, and shopping areas. However, the cleanliness and maintenance of the rooms and facilities are inconsistent, and some guests have reported issues with the staff's attitude and service. The hotel has potential, but it needs better management and a more attentive approach to customer service.
- Great location with access to various amenities
- Spacious and comfortable rooms
- Inconsistent cleanliness and maintenance
- Issues with staff's attitude and service
- 5/5
Everything. There's nothing to complain about. 10/10. Would stay here again.
- 5/5
Exceptional
- 2.5/5
Not dental kit
- 5/5
Exceptional
- 5/5
One of my favorite hotels - extremely clean, the staff is super accommodating (late check-out, etc.), and the location is perfect, situated near plenty of restaurants and retail. 10/10 recommend.
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Love it!
- 5/5
Love it!
- 4/5
Very good
- 3/5
Surrounded by shopping and food - otherwise it was fine.
- 1/5
.
- 5/5
Jessa from the front desk is amazing!
- 5/5
Very friendly and courteous. NA
- 5/5
NA
- 5/5
Great location. Very clean hotel. Jess at front desk was so pleasant.
- 4/5
The valet did not ket Uber cars wait and I lost 2 Ubers and paid money because of that.
- 4.5/5
Special thanks to Jessa at the front desk!
- 4/5
The valet did not ket Uber cars wait and I lost 2 Ubers and paid money because of that.
- 4.5/5
Special thanks to Jessa at the front desk!
- 0.5/5
The only thing worth it is the location. The service is HORRIBLE. One of the worst hotel experiences I have ever had. If you are considering staying here, think twice before trusting this hotel with your belongings or expecting any level of customer service. My package worth $450 was delivered to the hotel by UPS, and I have all the proof of delivery, tracking details, and confirmation that the hotel received it. Yet somehow, the package simply disappeared, and nobody took responsibility. During my entire stay, I repeatedly asked the reception staff for help. Every day, I was ignored, dismissed, or given excuses. Nobody genuinely tried to locate the package. On the second-to-last day, they claimed the package room was closed, even though it was a Friday afternoon and supposedly open. Only on checkout day, after a serious complaint, they finally took me to the storage area. Even then, instead of helping, an employee prevented me from properly checking the names on the boxes myself. It was obvious that nobody cared enough to truly solve the situation. What shocked me most was the complete lack of professionalism, accountability, urgency, and respect toward a guest who suffered a financial loss because of the hotel’s negligence. No manager available, no proper assistance, and no responsibility taken for a package they clearly received. Because of this situation, I will be pursuing legal action and formally requesting reimbursement for the loss and damages caused. I have all delivery confirmations and documentation proving the package was delivered to the hotel. The location may be good, but the service is absolutely terrible. A hotel that receives guest packages and then loses them without taking responsibility should not be trusted. There are many other hotels nearby that can offer the same location with far better customer service and professionalism. I would never stay here again and absolutely do not recommend this hotel to anyone expecting security, professionalism, or even basic customer care.
- 5/5
Location
- 5/5
Location
- 4/5
Very good
- 4.5/5
Superb
- 5/5
From the moment you pulled up and the valet attendant greeted you , I knew this was going to be a great hotel. The lobby is an art museum and the rooms were to notch. A small kitchenette, sitting room, the cozy bedroom to the spa like bathroom was just was I needed. Not only that but the midtown area bustling with people, music and the park filled with digs was amazing. Great restaurants, bakery and coffee shops all around. I want to come back just to stay here again!! I came for work now i want to come for pleasure!! ☆☆☆☆☆
- 4/5
Fabulous pool but disappointing that the rooftop bar was not open I think we should have been made aware
- 5/5
Location is great, very friendly personnel
- 5/5
Location is great, very friendly personnel
- 5/5
Room was spaced, clean and very comfortable.
- 5/5
Love the gym and the roof top pool plus Midtown Miami is pretty dang awesome. No wonder my daughter loves living there!
- 5/5
Rooms and facilities were clean and very well equipped. Staff was excellent and friendly. A variety of shopping and restaurants in the area. Great spot to walk and enjoy the vibes of downtown Miami. Unfortunately, we only stayed for one night before our cruise so we did not have a chance to see the beautiful pool area. We will definitely be back if we are ever in midtown.
- 4.5/5
Superb
- 5/5
This was an excellent hotel in a great location. Front desk staff George & Billy were so helpful and great to recommend places to eat, etc. Very close to the cruise port and hock was great for the morning we checked out. We will definitely book this hotel again if we are in Miami.
- 5/5
El hotel está ubicado en una zona muy tranquila y bonita. Segura para caminar, con tiendas y restaurantes alrededor. Un área pet friendly frente al hotel súper maja!
- 5/5
Right in the heart of mid-town Miami. Plenty of shops and even a well groomed dog park right near the property. Staff was very friendly and helpful. Room was beautiful with a nice balcony and modern decor.
- 2/5
Location especially room cleaning and old items
- 2/5
Location especially room cleaning and old items
- 4.5/5
Superb
- 4/5
The hotel's location is fantastic, everything you need is very close. Jessa, who works at the reception, is amazing. She's friendly and very sweet. She immediately fulfilled all our requests. Thank you Jessa, you were the best thing about the hotel. The room cleaning wasn't done properly on a daily basis. They only made the bed and provided clean towels. They didn't sweep or dust the floors. There was only one chair on the balcony. There weren't enough wardrobes to hang clothes in the room. There was no free drinking water in the room; everything was chargeable. Considering the high price, the room wasn't functional and the room service was inadequate.
- 5/5
Exceptional
- 5/5
Great location for food and shops. Room was modern design and spacious.
- 5/5
Hyde is always consistent and reliable quality
- 4.5/5
Check in was smooth and staff was friendly Valet seemed pricey
- 4.5/5
Check in was smooth and staff was friendly Valet seemed pricey
- 4.5/5
Superb
- 4/5
I loved the location. No charging ports in room to connect any devices but target was directly across the street and stayed open until 11pm.
- 4/5
I loved the location. No charging ports in room to connect any devices but target was directly across the street and stayed open until 11pm.
- 3/5
Great location — Walking distance to several decent restaurants and easy to get around. Pool area — The pool itself was nice and enjoyable, though it didn’t quite look like the photos online. This hotel should not be listed as a 4-star property. Nothing about the experience felt 4-star, and it was disappointing given the expectations that come with that rating. Cleanliness issues — The carpet felt and looked gross, and the floors looked dirty overall. Couch in the room looked so gross I didn’t even want to sit on it. Room details lacking — We only had one mug, one chair on the balcony, and one robe, which felt careless and not up to standard. Pool service — There was never anyone available for pool towels. Staff — The staff wasn’t particularly personable and interactions felt awkward rather than welcoming. Also, too much $$$!!
- 5/5
Great location. Have to wait until afternoon to get sun in pool area.
- 3/5
The best part about this hotel is its location near a wide range of cafes and restaurants, including an excellent Italian called Salumeria. The hotel itself is distinctly “meh”. The standard of maintenance is poor - my room was quite shabby. Also, it’s a residence, not a full-service hotel. I won’t be back.
- 3/5
The best part about this hotel is its location near a wide range of cafes and restaurants, including an excellent Italian called Salumeria. The hotel itself is distinctly “meh”. The standard of maintenance is poor - my room was quite shabby. Also, it’s a residence, not a full-service hotel. I won’t be back.
- 2/5
Sooooooo disappointing!!! Save your money & go elsewhere or spend it wisely on the beach. NEVER AGAIN!!!
- 2/5
Sooooooo disappointing!!! Save your money & go elsewhere or spend it wisely on the beach. NEVER AGAIN!!!
- 1/5
Very loud and almost impossible to sleep
- 1/5
Very loud and almost impossible to sleep
- 3/5
Bedroom Mattress was bad quality , i didnt report it because i didn’t feel like moving to another room
- 3/5
Bedroom Mattress was bad quality , i didnt report it because i didn’t feel like moving to another room
- 5/5
Great location
- 5/5
Great location
- 5/5
Great location! Didn’t have a restaurant or bar
- 5/5
The room was spotless. The amenities excellent. Customer Service was superior. I will definitely stay here again.
- 5/5
The room was spotless. The amenities excellent. Customer Service was superior. I will definitely stay here again.
- 5/5
Everything was outstanding
- 5/5
Everything was outstanding
- 5/5
The room was clean spotless
- 5/5
The room was clean spotless
- 0.5/5
Absolutely nothing here to like actually we left a day early. We left a day early after paying a ridiculous amount for a sub par property to stay there for two nights. After we left we discovered we got lice from the hotel room. Everything from the valet who asked my room number from the time I pulled up and not even checking in yet, being placed on the second floor above an extremely loud restaurant playing blaring music directly below with the hotel staff knowing nothing about how early they started or late they played , having to call three times for extra pillows and towels and finally having to go down to the front desk and ask for them in person which they never got right. I asked for two extra pillows and 4 extra bath towels ( in my reservation). After checking in and in my room I had neither so I called immediately for 2 extra pillows and 4 bath towels. 20 minutes later 1 pillow and one towel showed up for the two of us. We asked for at least another of each, no one returned. After 30 minutes I went down to the front desk again and asked in person for another pillow and 3 extra bath towels. about 30 minutes later 1 more pillow and one bath towel showed up. The loud whistling noise our room door created when closed went all night and day making hot very hard to concentrate let alone sleep, the towels and bed linens smelled like a dirty locker. The furniture was incredibly cheap and uncomfortable including the "sofa" in the live room area that was basically wood covered in cheap cloth. The fire alarm going off for a long time for no reason and having to listen to announcements afterwards being piped through our hotel room. Multiple hours of hearing a jackhammer (on a Sunday) reverberating through the concrete of entire building with no mention of construction when booking. Lack of staff in general and the blasé attitude they had towards the guests when one was able to be found they couldn't be bothered with whatever it was we needed. The icing on the cake LICE!!! We absolutely did not get them from anywhere else or had them in our lives before. DISGUSTING and $922 for two nights.....Go elsewhere!!
- 4/5
Amenities were nice. Room was spotless. Lots of loud noise at night from out on the streets-was not expecting that. Lots to do in the area-restaurants, shopping.
- 4/5
Amenities were nice. Room was spotless. Lots of loud noise at night from out on the streets-was not expecting that. Lots to do in the area-restaurants, shopping.
- 5/5
Great spot, clean, right in the middle of everything!
- 5/5
Great spot, clean, right in the middle of everything!
- 3/5
U
- 3/5
U
- 4/5
Location and quite environment. The staff were very professional and allowed us to check in early. I was disappointed that the restaurant was not open. But there are many eateries in the area conducive. The room was small and I wish that we were on a higher floor. In addition, the room's floor was slanted and had a noticeable dip in the middle of the living room floor. Usually, suites are much larger as well.
- 3/5
Great location, friendly team The room was not clean
- 5/5
Neededto ask for plates , and ice but it was promptly delivered.
- 5/5
Neededto ask for plates , and ice but it was promptly delivered.
- 5/5
Everything was extremely was wonderful as usual great bathroom great room . Only thing is the air is fixed struggled a little with that but overall perfect
- 5/5
Everything was extremely was wonderful as usual great bathroom great room . Only thing is the air is fixed struggled a little with that but overall perfect
- 4/5
In a walkable shopping area which is nice
- 4/5
In a walkable shopping area which is nice
- 5/5
Spotless
- 5/5
Spotless
- 5/5
This was a great hotel that was about 5 min from the Wynwood neighborhood. There is no restaurant/coffee stand in hotel but there is a Starbucks next door and a great french bakery right around the corner. There is a Kuerig type coffee machine in the room. Staff was awesome and hotel was very clean. Def recommend!
- 5/5
This was a great hotel that was about 5 min from the Wynwood neighborhood. There is no restaurant/coffee stand in hotel but there is a Starbucks next door and a great french bakery right around the corner. There is a Kuerig type coffee machine in the room. Staff was awesome and hotel was very clean. Def recommend!
- 4/5
The hotel was in a great walkable area to wynwood. It is also next to the bridge for a quick commute to Miami Beach and the bus system to cross Miami Beach or the airport. The area around the hotel is very walkable with nice shops and restaurants. The hotel rooms are very nice and have a beautiful balcony and bathroom. The only negative I experienced was the all the outlets in one room couldnt hold my iphone charger as it would just fall out and not be able to get a charge. I had to use my battery to charge my phone. Also I don't like how Hotels.com is now hiding mandatory fees from the title price and keep it below in the details where you dont see it until you check out of the hotel and they tell you you have to pay a amenity fee that wasnt show on the hotels.com checkout screen. Just including them in the title price and stop being deceptive.
- 4/5
The hotel was in a great walkable area to wynwood. It is also next to the bridge for a quick commute to Miami Beach and the bus system to cross Miami Beach or the airport. The area around the hotel is very walkable with nice shops and restaurants. The hotel rooms are very nice and have a beautiful balcony and bathroom. The only negative I experienced was the all the outlets in one room couldnt hold my iphone charger as it would just fall out and not be able to get a charge. I had to use my battery to charge my phone. Also I don't like how Hotels.com is now hiding mandatory fees from the title price and keep it below in the details where you dont see it until you check out of the hotel and they tell you you have to pay a amenity fee that wasnt show on the hotels.com checkout screen. Just including them in the title price and stop being deceptive.
- 5/5
Friendly staff and great location Nothing to report
- 4/5
Simple, clean and safe!
- 4/5
Simple, clean and safe!
- 5/5
- 5/5
- 5/5
I really enjoyed my stay at the Hyde Suites. The rooms are large and the bed was so comfortable. Jessa was such a pleasure (and very helpful!)!
- 5/5
I really enjoyed my stay at the Hyde Suites. The rooms are large and the bed was so comfortable. Jessa was such a pleasure (and very helpful!)!
- 3/5
trash not remmoved , coffe mug not replace , missing coffe and towel replacement cleaning service
- 4/5
Staff was great and friendly throughout. The room was spacious and clean. The bed sheets were not my favorite and seemed a bit flimsy. Otherwise all good and I would come back.
- 4/5
Staff was great and friendly throughout. The room was spacious and clean. The bed sheets were not my favorite and seemed a bit flimsy. Otherwise all good and I would come back.
- 5/5
Super clean, friendly staff, great swimming pool in 7th floor with more than enough sunbeds (at least in November). Its Japanese style restaurant is quite good as well. It allowed early check in for a fee which was AWESOME since we arrived 9 am and check in is late at 4 pm. Also received free upgrade from studio to one bed room suite, complimentary. That was great!! The check in time at 4pm
- 4/5
Nice hotel. We didnt do much just slept
- 4/5
Nice hotel. We didnt do much just slept
- 1/5
Na
- 1/5
Na
- 0.5/5
No breakfast Staff, cleanliness,bed,
- 5/5
Friendly staff. Clean, updated room.
- 5/5
Friendly staff. Clean, updated room.
- 4/5
Not as comfortable with regard to sleeping arrangements as we had hoped for three adults. Mattress was not great but having a small kitchen with microwave and refrigerator was a plus. Didn’t provide soap or paper towels in kitchen area which for what we were paying would have been nice. Had to purchase and leave when we left. Room was clean and quiet, and bathroom could have afforded more privacy.
- 4/5
Not as comfortable with regard to sleeping arrangements as we had hoped for three adults. Mattress was not great but having a small kitchen with microwave and refrigerator was a plus. Didn’t provide soap or paper towels in kitchen area which for what we were paying would have been nice. Had to purchase and leave when we left. Room was clean and quiet, and bathroom could have afforded more privacy.
- 5/5
It was good
- 5/5
It was good
- 5/5
Staff was friendly great area lots of things to do around and great restaurants within walking distance
- 5/5
Staff was friendly great area lots of things to do around and great restaurants within walking distance
- 3/5
Personal items were stolen
- 3/5
Personal items were stolen
- 3/5
- 3/5
- 1/5
THERE WERE BEDBUGS!! We were bit!! It was so dirty!! Even though we put on the “Tidy Up My Room” sign noone came in to clean up the room. The hallways had left over trash on them for days. When we told the front desk about these, especially the bed bugs - they told us they would investigate and get back to us. For 3 days now no one reached out. Horrible stay, horrible hotel.
- 1/5
THERE WERE BEDBUGS!! We were bit!! It was so dirty!! Even though we put on the “Tidy Up My Room” sign noone came in to clean up the room. The hallways had left over trash on them for days. When we told the front desk about these, especially the bed bugs - they told us they would investigate and get back to us. For 3 days now no one reached out. Horrible stay, horrible hotel.
- 5/5
Amazing service, definitely coming back!
- 2/5
mattress was old and worn out
- 5/5
Pre cruise stay great accommodations and staff was wonderful. I was able to store my bag until I was ready to go to the port while I relaxed at the pool. Top tier in my book would definitely stay again. 10 out of 10
- 5/5
Pre cruise stay great accommodations and staff was wonderful. I was able to store my bag until I was ready to go to the port while I relaxed at the pool. Top tier in my book would definitely stay again. 10 out of 10
- 5/5
yes
- 5/5
yes
- 5/5
Central location
- 5/5
Central location
- 5/5
Best service, friendly people and staff
- 5/5
Best service, friendly people and staff
- 5/5
- 5/5
- 5/5
Staff was helpful and professional
- 5/5
Staff was helpful and professional
- 5/5
- 5/5
- 5/5
Great hotel. I was only here one night, but wished I could stay longer.
- 5/5
Great hotel. I was only here one night, but wished I could stay longer.
- 4/5
Great restaurant options
- 4/5
Great restaurant options
- 0.5/5
I was wishing I could write a good review, however, I cannot do that. I honestly chose this hotel because of the reviews on yelp and thinking it would’ve been a nice place to stay for my birthday. I had an emergency and was unable to stay, something they chose not to care about, which of course like all companies they rather you get charged regardless because they cannot empathize. Had I also read the m reviews on Google, I certainly wouldn’t have chosen this place due to them being dirty, as I saw some images of several brown stains on the sheets which is highly disgusting for a place that charges so much to stay and that was a review from some months ago. Hygiene is very important overall and you would think they wouldn’t have had such issues. This is definitely not a place I would like to stay while there are other hotels I’ve been to nearby, I did not even stay one night.
- 3/5
There was no “breakfast included” as was advertised on hotels.com and no room service or spa as advertised. I would recommend checking the hotel site or contacting the hotel directly before booking and do not rely on amenities listed on hotels.com. The suite had a kitchenette with a mini fridge and microwave but sadly no dishes, cutlery or paper towels. Minibar was not fully stocked. The restaurant upstairs was average at best. All in all I have no complaints but would probably not visit again only due to the lack of amenities I desired. No regrets!
- 3/5
There was no “breakfast included” as was advertised on hotels.com and no room service or spa as advertised. I would recommend checking the hotel site or contacting the hotel directly before booking and do not rely on amenities listed on hotels.com. The suite had a kitchenette with a mini fridge and microwave but sadly no dishes, cutlery or paper towels. Minibar was not fully stocked. The restaurant upstairs was average at best. All in all I have no complaints but would probably not visit again only due to the lack of amenities I desired. No regrets!
- 5/5
Lovely
- 5/5
Lovely
- 5/5
The girls at the reception are awesome!
- 5/5
Good hotel and very nice stuff
- 5/5
Good hotel and very nice stuff
- 5/5
Clean room, friendly staff , good location, Valet parking.
- 3/5
Bed was very comfortable but the not all the outlets were sturdy.
- 3/5
Bed was very comfortable but the not all the outlets were sturdy.
- 5/5
Impeccable property. Amenities are five-star, location is exceptional, and the property feels upscale without being absurdly priced. I travel to Miami for work several times a month - this time I brought my wife and kids to enjoy the pool during my long work days. Perfect spot.
- 5/5
Impeccable property. Amenities are five-star, location is exceptional, and the property feels upscale without being absurdly priced. I travel to Miami for work several times a month - this time I brought my wife and kids to enjoy the pool during my long work days. Perfect spot.
- 5/5
The workers were very nice and helpful! We would definitely come back!
- 5/5
The workers were very nice and helpful! We would definitely come back!
- 3.5/5
The valet parking is not included, as we said: because I reserved in Booling. And is very expensive.
- 5/5
We loved this hotel, and we always stay at this hotel when we go to Miami, but this time the hotel charged us an additional $30 per day for the use of WiFi and the pool.
- 5/5
We loved this hotel, and we always stay at this hotel when we go to Miami, but this time the hotel charged us an additional $30 per day for the use of WiFi and the pool.
- 5/5
- 5/5
- 5/5
- 5/5
- 5/5
Awesome place in a great location.
- 5/5
Awesome place in a great location.
- 5/5
Amazing place
- 5/5
Amazing place
- 5/5
Wonderful property! I’d work on balconies to add some minimal furniture and a better spa, where all amenities are functioning, including the sauna. We had a very nice stay and would come back with a pleasure
- 5/5
Wonderful property! I’d work on balconies to add some minimal furniture and a better spa, where all amenities are functioning, including the sauna. We had a very nice stay and would come back with a pleasure
- 5/5
Love the Hyde, second trip there. Just don't agree with the $150 per night reserve on hold. They don't have a restaurant or room service, the explanation received was that it's reserved for the mini bar. Never saw this in over 40 years of travel, should be reconsidered.
- 5/5
Love the Hyde, second trip there. Just don't agree with the $150 per night reserve on hold. They don't have a restaurant or room service, the explanation received was that it's reserved for the mini bar. Never saw this in over 40 years of travel, should be reconsidered.
- 5/5
Perfect! 10/10. Robertson was amazing! Room was perfect. I did yoga on the balcony, great food and shops walkable. Pool, hot tube, out door space on the roof was perfect. Tennis and golf putting area. Gym was nice. I liked everything about the stay. Bakery close by. Can't go wrong staying here. Free trolley, local bus, and Uber always close by.
- 5/5
Perfect! 10/10. Robertson was amazing! Room was perfect. I did yoga on the balcony, great food and shops walkable. Pool, hot tube, out door space on the roof was perfect. Tennis and golf putting area. Gym was nice. I liked everything about the stay. Bakery close by. Can't go wrong staying here. Free trolley, local bus, and Uber always close by.
- 5/5
Beautiful stay. Hospitality was perfect. Great location
- 5/5
Beautiful stay. Hospitality was perfect. Great location
- 5/5
Great location! Good experience !!!
- 5/5
Great location! Good experience !!!
- 5/5
Great Place
- 5/5
Great Place
- 1/5
I booked a platinum suite the room was beautiful but the balcony had no furniture for us to sit I had to keep calling the front desk for towels and wash clothes and ice they don’t have a ice maker so housekeeper has to do everything get the ice bring the furniture bring pool towels and regular towels I kinda felt bad the first we stayed it was a crazy party inside the hotel police were called and there were no overnight front desk around at all with all the money you pay for these hotels you want to feel safe.
- 1/5
I booked a platinum suite the room was beautiful but the balcony had no furniture for us to sit I had to keep calling the front desk for towels and wash clothes and ice they don’t have a ice maker so housekeeper has to do everything get the ice bring the furniture bring pool towels and regular towels I kinda felt bad the first we stayed it was a crazy party inside the hotel police were called and there were no overnight front desk around at all with all the money you pay for these hotels you want to feel safe.
- 5/5
Súper recomendable very nice hotel in great place!
- 5/5
Súper recomendable very nice hotel in great place!
- 5/5
Was a great stay. Place and room were great.
- 5/5
Was a great stay. Place and room were great.
- 4/5
A pretty nice hotel. Front desk was friendly and rooms were clean. The restaurant service was super. I just wish it had a spa.
- 4/5
A pretty nice hotel. Front desk was friendly and rooms were clean. The restaurant service was super. I just wish it had a spa.
- 4/5
It was well located and close to restaurants, cafes and bars. Overall it was a nice place, however the couch had some marks/stains on it that made me hesitant to sit on it and the outdoor furniture did not have cushion on them. Front desk was friendly and had good recommendations for activities (it was a lady).
- 4/5
It was well located and close to restaurants, cafes and bars. Overall it was a nice place, however the couch had some marks/stains on it that made me hesitant to sit on it and the outdoor furniture did not have cushion on them. Front desk was friendly and had good recommendations for activities (it was a lady).
- 5/5
Great spot
- 5/5
Great spot
- 4/5
Very good stay
- 4/5
Very good stay
- 5/5
Very good service from Claire at the front desk.
- 5/5
Very good service from Claire at the front desk.
- 5/5
Very nice!
- 5/5
Very nice!
- 2/5
I really have no idea why this place has such high ratings. The location is OK, but otherwise I don't have many positive things to say. The room was very dated, the furniture and bed was very uncomfortable, there were marks and so on everywhere, basic amenities such as enough towels were missing, and someone else's name was on the TV when I arrived (which suggests someone else rejected the room before I was there). Very unimpressed and I can't recommend going here.
- 2/5
I really have no idea why this place has such high ratings. The location is OK, but otherwise I don't have many positive things to say. The room was very dated, the furniture and bed was very uncomfortable, there were marks and so on everywhere, basic amenities such as enough towels were missing, and someone else's name was on the TV when I arrived (which suggests someone else rejected the room before I was there). Very unimpressed and I can't recommend going here.
- 5/5
Everything was great
- 5/5
Everything was great
- 3/5
Upon arrival, things seemed to be ok. I had the attendant update my credit card upon arrival and when they printed off my receipt at check out and I checked online banking…the credit card was never updated. This was partially a business trip and the charge was on my personal account. It should have been on my business card. We got checked in and went to our room. Once we got there, we realized we were never informed on WiFi details, hotel information, food recommendations, nothing. I also noticed that a dirty towel was stuffed under the sink. We were also given two bath towels (there was 3 of us) and no extra blankets were left for the fold out. I felt like I spent most of my night there, stopping but the front desk or calling. We also went to the pool and nobody was out there attending. No towels or anything. So once again, we had to pack up our stuff and go to the front desk for beach towels. Also the Japanese restaurant next door was absolutely filthy. Bird poo everywhere, furniture was mangled, etc. I don’t see another visit in our future. Hope my feedback supports your growth moving forward.
- 3/5
Upon arrival, things seemed to be ok. I had the attendant update my credit card upon arrival and when they printed off my receipt at check out and I checked online banking…the credit card was never updated. This was partially a business trip and the charge was on my personal account. It should have been on my business card. We got checked in and went to our room. Once we got there, we realized we were never informed on WiFi details, hotel information, food recommendations, nothing. I also noticed that a dirty towel was stuffed under the sink. We were also given two bath towels (there was 3 of us) and no extra blankets were left for the fold out. I felt like I spent most of my night there, stopping but the front desk or calling. We also went to the pool and nobody was out there attending. No towels or anything. So once again, we had to pack up our stuff and go to the front desk for beach towels. Also the Japanese restaurant next door was absolutely filthy. Bird poo everywhere, furniture was mangled, etc. I don’t see another visit in our future. Hope my feedback supports your growth moving forward.
- 5/5
Hyde Midtown is the perfect shorter long term stay. Very convenient to anything you need. Great access to all the happening areas.
- 5/5
Hyde Midtown is the perfect shorter long term stay. Very convenient to anything you need. Great access to all the happening areas.
- 5/5
Had a issue with our initial room 1 phone call & was switched immediately to a better room. Thank you again for your customer service and professionalism.
- 5/5
Had a issue with our initial room 1 phone call & was switched immediately to a better room. Thank you again for your customer service and professionalism.
- 4/5
The suite is set up great with a kitchenette yet there was no cutlery, plate etc. even a microwave. What a simple miss.
- 4/5
The suite is set up great with a kitchenette yet there was no cutlery, plate etc. even a microwave. What a simple miss.
- 5/5
Beautiful property
- 5/5
Beautiful property
- 5/5
Propery was great
- 5/5
Propery was great
- 4/5
Cool property. Would be nice to have a tea/coffee station for guests.
- 4/5
Cool property. Would be nice to have a tea/coffee station for guests.
- 5/5
👌
- 5/5
👌
- 5/5
.
- 5/5
.
- 5/5
Beautiful property and close to dining and shopping
- 5/5
Beautiful property and close to dining and shopping
- 5/5
Convenient area to walk around...shopping. restaurants, and near other areas of interest...
- 5/5
Convenient area to walk around...shopping. restaurants, and near other areas of interest...
- 5/5
It is a great location, and the rooms are just as in pictures and very clean.
- 5/5
It is a great location, and the rooms are just as in pictures and very clean.
- 4/5
Great stay!
- 4/5
Great stay!
- 5/5
Service was great
- 5/5
Service was great
- 5/5
Great stay! Excellent staff and awesome small suite; perfect for myself and maybe one other. Close to shops, restaurants, airport, and beach! Will stay again!
- 5/5
Great stay! Excellent staff and awesome small suite; perfect for myself and maybe one other. Close to shops, restaurants, airport, and beach! Will stay again!
- 5/5
Great hotel. Great location. Staff very helpful.
- 5/5
Great hotel. Great location. Staff very helpful.
- 5/5
Great front desk staff and service! Wonderful room!
- 5/5
Great front desk staff and service! Wonderful room!
- 4/5
Hyde Midtown is a comfortable no frills property extremely convenient to shopping and great dining.
- 4/5
Hyde Midtown is a comfortable no frills property extremely convenient to shopping and great dining.
- 5/5
Our room and bed were very comfortable. Midtown was a fun, happening area. We loved that it was so walkable.
- 5/5
Our room and bed were very comfortable. Midtown was a fun, happening area. We loved that it was so walkable.
- 5/5
The best stay ever keep up the great work
- 5/5
The best stay ever keep up the great work
- 5/5
Nice place. Good value
- 5/5
Nice place. Good value
- 5/5
This was the perfect booking! It had so many restaurants and shopping in walking distance. A gorgeous rooftop pool/hot tub/ and fitness center. Spa access and a Japanese steakhouse where guests received a complimentary cocktail. Very welcoming and helpful staff!
- 1/5
I paid for 2 nights and only spent one night. The water did not get cold at all and we had to take cold showerss. Complained to the staff and was not offered accommodations.
- 4/5
Liked the hotel except hard to get ice and coffee was not great.
- 5/5
top tierr
- 5/5
Great
- 1/5
The The check out they added like $2000 of extra charges a bunch of fees for towels and robes that I put in to wash it was so disappointing I would never go back otherwise location is great
- 5/5
The Hyde Suites is a prime stay in the middle of Midtown to go shopping and eating. The staff is very courteous and helpful. I’ll go back there for my next wedding anniversary!
- 5/5
Great place, service and location.
- 5/5
Location and the service
- 5/5
Excellent location, safe and you do see a police/security presence, lots of traffic in the area so only choice is to valet with the hotel but cost is disclosed up front so that is fine, traffic to be expected. Lots of things are walkable, like the design district (a little dicey on the way otherwise fine) Hotel itself is modern, beautiful, clean. Suite style is spacious, beautiful, comfortable. We would definitely stay again. Definitely satified and happy with stay.
- 4/5
Good property, nice mattress and pillows, awesome customer experience, but for the price I hoped at least bottled water as courtesy, but no… it’s more about aesthetics and location. Walking distance for many restaurants and shopping. I would recommend if you are visiting for a short stay, for singles and couples.
- 4/5
She was awesome. TV in the room was not working and no one knew has to work with it. We wanted to purchase a movie and wasn’t possible. Otherwise I really recommend this place.
- 5/5
- 5/5
The location, amenities, and especially the service from the staff were exceptional. Renata, Rob, and two other staff members (whose names unfortunately slip my mind) were phenomenal. They were accommodating and efficient in every way. We stayed in a platinum suite with our pets, and it was spacious and clean with a balcony overlooking Midtown Park. The location is unbeatable. Typically, we stay in South Beach, but because of the approaching rainy season and reduced beach usage, we chose to stay near our initial rental. The area has numerous restaurants, a pet store, Target, Trader Joe's, Nordstrom Rack, and other shopping options. The Design District with luxury shopping is nearby, and Wynwood is just a few steps away with amazing restaurants and fun activities. One suggestion for improvement would be to have a dedicated elevator for Hyde Hotel patrons. There was a lot of traffic to the 7th-floor restaurant (not affiliated with the hotel), and a separate elevator for that would be nice. Thank you, Hyde staff, for making our stay so enjoyable! We are incredibly grateful and will return again and again.
- 5/5
This is my second time staying here and front desk staff are always amazing. Thanks for holding onto old values.
- 3/5
Nobody turned over our room during the day so we had to make bed and buy coffee. Amenity areas were unkept.
- 4/5
Really liked the location of this hotel as it sits right in the center of midtown, with access to all kinds of restaurants, cafes and coffee shops.
- 4/5
Room (the good) - bathroom is spacious. Not a huge fan of vessel sinks, but they worked. Bed reasonably comfortable. Well stocked if overpriced minibar & convenience purchases. Room (the bad) - it says soundproofed but on the third floor, you can hear the traffic noise easily. I’ve stayed on second floors & heard nothing. Not the case here. Hall noise is present but not terrible. Amenities - gym is solid. More than you’ll get at most hotels. Lots of machines and cardio equipment. Could use some heavier than 50# dumbbells & a squat rack (not a smith machine). Yes, they have the variable weight bow flex pair of dumbbells. But just a rack of different weights to grab is better. Surrounding environment is walkable and convenient with trader joe’s, starbucks, etc. Again, if you’re like me and just looking for a goodnight’s sleep, this is a decent place. Not the best. A little pricy for the value. But there are much bigger rip offs downtown.
- 5/5
What a great place to stay. Wonderful restaurant in the hotel.
- 5/5
the hotel smells so good. can you tell me what they use?
- 5/5
Stayed for a five daya, very comfortable, locations has everything and as well as 20 mins from everything else. Hotel was very clean and was felt very relaxing. good vibes, will come back.
- 5/5
Location, excellent customer service, & walkability to any and everything
- 5/5
Absolutely Amazing! Staff is very friendly and helpful! Helped me add another night after my flight plans changed! Luxurious! Spacious! Location is popping! Thank you Hyde Miami!!!! You have a client for life!
- 5/5
If I could make ONE suggestion? The toilet paper is like sandpaper. All the other toiletries/amenities were well-thought out... I think this would make the place next level lol.
- 5/5
Very good area
- 5/5
Love the ambiance and how clean they have taken care of the hotel and rooms.
- 5/5
PERFECT LOCATED AND DECORATION
- 5/5
centralise convenient
- 5/5
Great suite, clean. Great neighborhood
- 5/5
So cute and cozy
- 5/5
The best hotel
- 5/5
Great place to stay
- 5/5
I would stay here again
- 4/5
This is my second stay and the staff was lovely, hotel was comfortable and I had an easy time during my stay for this work trip.
- 5/5
We had a great time at the Hyde. It’s become our hotel of choice. Everything you want or need is just steps away. Great amenities and location, location, location!
- 5/5
Very helpfull and kind staff. Good service. nice and clean accommodation. Highly recommendable hotel. I loved the Starbucks which is located entrance of hotel
- 2/5
This property was probably very nice at some point but felt deserted and run down. Almost like it was bankrupt - no staff, no food, no towels, no pool service, gym closed, spa closed, restaurant closed. Couldn’t get in late last night. No security to help.
- 4/5
The only issue we had is that the floors in our room hadn’t been cleaned. Beds are comfortable, pillows and linens as well. We had a room for 3 with only 2 sets of towels which was promptly rectified. As many others have suggested, the kitchenette could use some utensils. We loved the artsy lobby, dog park which the hotel shares with the residences and a huge dog park across the street.
- 5/5
The staff was consistently pleasant and available for any needs. Special thanks to the front desk team who were always able to assist us with our general needs.
- 5/5
First time staying here. We were familiar with the area. Location is very convenient, Starbucks, French Bakery and restaurants and shopping all within walking distance. Hotel was very clean and friendly, had a nice pool deck located on the 7th. floor which also has a restaurant, separate from the hotel which I can say you must stop in for a drink and food. Hope you enjoy
- 4/5
Great area. Many shops and restaurants in walking distance. Staff were friendly.
- 5/5
Excellent room and amenities. Loved the roof top restaurant!
- 5/5
Also, in our suite, the electric outlets could not hold what we plugged in to them. Multiple outlets with the same problem. All of the staff we came in contact with was friendly and serviceable. Definitely will come back.
- 5/5
This hotel is absolutely awesome, only thing I don’t like, the highest floor is the 6th for the hotel. The rest is for the residence. So the views of midtown are not as great. But the rooms are absolutely 5 stars. Super clean and updated. The pool area is a bit small. But great ambiance, the hotel staff is very vigilant and accommodating. I would stay here again.
- 5/5
Very friendly staff