Hyatt Regency Miami

There was plenty if amenities that were right at our finger tips after coming in in a 6 am 4 hour flight. I swear not a single staff member smiled at all. They all looked so angry and miserable. I felt bad for them. They looked like they absolutely hated their jobs and hated every person that came in. The all just looked like they hated everything. I felt so bad for then.

This property is very old and dated. I was surprised it was a Hyatt Regency. Staff was nice and location was good.

Exceptional

The staff were extremely friendly and helpful. The food was excellent, especially the breakfast! The views were great and the location (while downtown) was very nice. The valet (Elmer) was courteous and very helpful. Location is perfect for getting to the port of Miami for a cruise. It’s a little confusing on how to get there with it being downtown.

Good for a night or two - bit tired looking in places but great location and well looked after - great people

AWESOME

was raining so could not take advantage of everything we wanted to do.

Parking/ area for walking

Wow hotel!

Excellent

The room was nice and big, however, there were stains on the couch in the room.

Very noisy with cars honking constantly throughout the day and into the night.

Every thing was perfect- I want to give a special thanks to the guy Peter, and also the security team, I lost my car keys and they found them

Room was clean. Cleaning staff did a good job.

Staff was absolutely excellent and the hotel is very clean and centrally located but extremely outdated. The breakfast buffet is excellent as well. That being said, the charge of $100 per day for the gym and pool is laughable and absolutely ridiculous. The gym is a small room in the basement with about 9 cardio machines squeezed together. Pipes above your head are visible. Prison vibes. The pool is tiny and aesthetically offputting. I am NOT exaggerating! The fact that you will need to spend $200 + per person to access a decent pool in the area or closer to the beach on top of paying for these ridiculous amenities really disappointed me. I am a huge fan of Hyatt and I typically stay at a Hyatt whenever there is availability. This Hyatt has the value of a Quality Inn, with the exception of staff and the breakfast. The rooms are very basic and the bathrooms are old. There is no real closet because that space is shared with a very tiny micro fridge that should really be a wine cooler. There is also a safe in that "closet" area so you cannot hang your clothing. The "closet" has no doors. The room is very spacious and there was decent view. The vanity area was also a good size for two people to share while getting ready. That being said, breakfast should be included as opposed to a separate fee. That would have definitely eased the blow.

Exceptional

Everything was excellent!

Services was great.

Go somewhere else

Bathrooms could use an upgrade

The staff was very helpful. The area was walkable to food and shopping.

Location was great for preparing for cruise however, the room itself was very outdated.

Easy options for breakfast

Valet $75 a day. Self parking 2 blocks away from hotel in a congested traffic area

Good

Good

The only thing that I would change it is the parking situation

Great location and great hotel but the shower has to be renewed.

Tried to call and confirm 24 hrs in advance - was very disappointed and frustrated with the excuses. Then being yelled at to call Expedia, which I had done but even Expedia could not find my reservations.

Excelente servicio, muy amables y la habitacion muy limpia.

Everything was close to property

Staff Breakfast

the room was clean. the staf was great and breakfast that came with the room was great. i got confused on the way out to the parking garage. but i was help by the staff and was able to get out.

Everything about this hotel was excellent. The location was walking distance to bayfront. The bar staff was excellent, and the breakfast buffet was delicious, actually all the meals I had were excellent. The only possible downside would be the very busy area outside. Between the valet, the uber pickups and just regular people checking in the cars would fill up that area. Getting picked up or dropped from a ride share was an adventure

Super clean room, cleaning, valet parking and front desk staff professional, easy check in and out. Parking better options than we expected, super convenient.

The hotel is clean and staff is friendly but the rooms reek of a smell all of them it’s an old smell

Upon check in, my toilet wouldn’t flush. There was no water going into the back chamber. We called down to the front desk 5 times without any response. I even went down to the front desk in person… still no assistance. I had to call Hyatt’s corporate number to get any help. Other than that, the hotel was fine.

The view was amazing!

Exceptional

We stayed overnight. Room was nice but the shower in the tub didn’t work properly. No ventilation in restroom. Older property in need of renovations. Staff very friendly.

Clean and comfortable with very friendly staff. Some noise outside of the property from drag racers.

Clean and comfortable with very friendly staff. Some noise outside of the property from drag racers.

Very good

I love the room and the bar I love the food and the hotel was good and great

I love the food and the hotel was good and great ??

A review

The property is clean and the staff are wonderful. I didn't like the area. Very congested and a lot of unhoused people around.

Gave us the wrong key twice . Someone did not check out properly when we try to get in unit. Checkout policy was not so flexible. The unit had some dirty towels and strange smell.swimming pool floor was dirty with bird poop and pool had dead flies.

Really nice desk staff and the food market in the lobby was great for breakfast - pastries, breakfast sandwiches, good coffee selection, drinks and snacks. The hotel itself is severely outdated and looking run down, and available guest parking is far and inconvenient. 2026 prices for a 1985 vibe. Would not return.

Clean and comfortable. Staff were incredibly helpful and friendly.

Staff is very helpful. Location is great.

Old

Location Old

I was here as part of a longer business trip, and while the age of the hotel was probably its only downside, the location, exceptional staff, and ability to walk to so many places truly made this property stand out.

Room was way too hot, never cooled down

didn't have breakfast

They need more modernization on the furniture.

Excellent staff at this Hotel, they really went above and beyond. The noise is quite bad on the weekends from the nearby road, with cars racing up and down. Not really the fault of the hotel, but something to note. The rooms are on the older side now, as i believe they are decommissioning this hotel soon and opening a new location on Miami Beach. I would definitely stay here again just for the staff who went above and beyond, and will consider hyatt for all my future trips. Thanks!

Location, good value, friendly staff. Good variety and options at the breakfast buffet. The bathrooms and hotel in general could do with modernising but it’s clean, practical and works well.

Good

Clean rooms

Parking was more than the price stated on website

Rooms are a little run down and had a little smell, def could use an update!

There's not much to not like .

The staff attention to customers' needs and overall quality service There's not much to not like .

clean room but

Very clean ⭐️

Great place to stay and the room was great

didnt have breakfast

Everything was clean and proper just a bit old

Exceptional

Rooms dated and felt ick

Location Rooms dated and felt ick

Great

Exceptional

The property was a bit dated and the room didn't feel clean. We only stayed for a night so didn't feel the need to complain. The area around is great everything is in walking distance and it is close to the cruise port.

Good

Staff and clean room

Beautiful hotel, very expensive

Tengo multiples picaduras de estos animales por todo mi cuerpo Una fatal experiencia

Very nice. Restaurant was delicious. View of river was nice to watch while eating.

Clean room with good view of the harbour on 17th floor.

Next the port of Miami

I would stay here all over again !

It was ok as much as the rooms are the breakfast should’ve been free. The WiFi didn’t work either

We didn’t have a car but the staff greeting you are awesome! All staff treated us wonderfully and we will stay there again. Only issue I had was the bathroom. Huge bathroom but has nothing. No vanity to put stuff on especially for women trying to get ready. Small cupboard away from sink. You need to update and make the bathrooms more functioning so people have a place to put their personal needs. That is the only downfall with the rooms. Perhaps a large mirror in the room would also help.

Yes the breakfast was very nice. Pricey for buffet and children that eat like birds!

The noise from outside was all night long. The double bed was not the most comfortable.

Clean room, friendly stars, and an upgrade!

Great graphic by desk staff

Easy check in, Clean Room, I will stay again next time in Miami

Clean rooms great staff!

Exceptional

The Hyatt was a very nice and clean hotel. The food in the restaurant is very good but a little pricey. The staff is friendly. I will recommend this place to my family and friends.

Very good

Superb

Awesome 👌

Clean room,

This hotel needs a facelift. The lobby and our room both look like something out of the Sixties. For the lowest priced room costing $338, the bathroom had a small sink with no attached counter space! The shower was inside a bath tub rather than a walk in shower, which bathtub users might like but I found old-fashioned. The amenities were okay, with two bottles of water and a small refrigerator placed on the floor. It was very clean and our room was quiet.

Exceptional

Well we got there at 9:30 pm n didn’t get our room till almost 10:30 because we had to try n find a clean room after going to 3 other rooms they gave us each time they were dirty the fourth room they had to check it before they gave it to us

Parking is badly run and very, very expensive; very long wait times for access to the property and the retrieval of our car took 30 minutes. Food/bar offerings are poor and the service is bad. I ordered a steak that was like shoe leather and the bartender didn’t know how to make a gin and tonic. There were no Kleenex in the room. This a tired and poorly staffed/run place. It’s too bad because I like and often stay at Hyatt properties.

I did not eat breakfast there.

Stay was very nice and pleasant. Room was very nice. My only complaint was I didn’t like the parking situation or the fact that you had to pay each time you left the lot in a days time.

Rooms were clean, beds very comfortable. Right on the river we walked the path and had a great evening

Very good

Very good

Pleasant

staff was superb

The room was very spacious and clean. The only downside was the noise from the cars even if we were on the 8th floor was really loud.

Superb

We enjoyed our stay very much. The food options were reasonable and fresh and loved the location so that we could walk along the river. Our room was spacious and clean and bed was comfy. Rooms are configured a little oddly but we were comfortable. Staff very helpful.

Good

location smaller beds

Superb

location smaller beds

Yes

The staff was really nice and helpful during our stay. I would definitely recommend staying here.

And we had to tell them at 3:45 am to be quiet. They were yelling in hall way

Good

It was a nice stay

It was downtown near everything The property need to do a redo on items iron broad was broken, toilet hard to flush

Awesome

Our room was on a high floor. It is a very busy and noisy area with all of the boats and cars passing by. There were ear plugs on our nightstands to drown out the noise just in case. It did not bother us city folk lol. The room was clean and had everything you could need including an iron and ironing board. The staff was friendly and very helpful. We were here for a cruise and they had a shuttle to the port for a small fee. I would definitely stay here again.

Parking

Front desk staff was efficient and provided quick, friendly customer service. Hostess at restaurant was unfriendly and unhelpful. Hotel lobby was nice although the room was very dated. It was an overnight stay for our cruise the next day so it sufficed. Close proximity to the cruise port.

When I arrived, there were what appeared to be fried chicken crumbs all over the desk and chair, which I had to clean myself. When I went to adjust the thermostat, the floor beneath it was soaking wet with what I hope was water. The bathroom door had several black hairs stuck to it that were clearly not mine. The tub barely drained, and there was rust around both the faucet and the drain. The overall impression was bleak and poorly maintained. I was in town for work and meeting with a client, and after a long travel day, I did not have the energy to request a room change, especially not knowing whether another room would be any better. Based on what my client shared, it seemed we were all dealing with similarly unclean rooms and drainage issues. I will be traveling to Miami frequently for work, and I will not be staying at this Hyatt again.

Location, breakfast Value for price, no parking, small pool

Out dated

Breakfast menu was fresh and good choice for people with dietary restrictions

Everything was amazing except the ac seems to be running kind of old

Valet parking

Clean room, noisy by the street noise and also noisy with direct neighbor door (locked)

Great location. Close to everything. Room was clean and had a great view of the river. Bring earplugs though, street was noisy all night.

Room was clean and staff was excellent

The breakfast was average. The rooms are really outdated.

Getting to park across the street at a garage and walk back

Location Restaurant , was a bit over priced as well as breakfast was told if we didn’t do buffet to expect to wait

We booked this as it said they offered private town car service, this advertisement was false they do not. Thankfully I was able to find a service last minute to fit our needs. The hotel lobby also had a very strong animal urine smell. Room wasn’t very clean, hair in sink and in bathroom and on bedding. Upon check in desk attendant was rather rude when I was asking how we schedule for private car service and she proceeded to explain in a very condescending manner . We will not be staying here again.

The pillows were uncomfortable and my shower an bath didn’t drain. Great location but super loud which I know they can’t control. Also over night parking was $56 for the night which was astronomical considering I paid over $300 for a very average hotel room

Hair in shower and sinks and floor of bathroom. Had an allergic reaction to the vegan soaps that were provided.

It was clean and close to everything. Great views. It's dated and my room felt humid but its clean!

Check in and greeter Carpet was wet from bathroom Ac/ heater very noisy Breakfast greeter fighting arguing

.

Yes

My first stayed was for 2 nights only, then I decide to add one more, so I tried to make the check out through the room phone, and it was not working at all, so I had to go in person, and later in the afternoon I found the housekeeper in front of my room asking me why I’m on the room?… so there was no communication between the staff about the transaction, I felt so disappointed cause she was looking at me like I was lying.

Nice

Great lication and nice rooms

shop ,yes

Cl

Hyatt Regency is centrally located and makes commuting around Brickell/Downtown Miami super-easy. Highly recommended!

Clean room, bars and dining closeby, best hotel if going to a show next door

The hotel is located right off a freeway off ramp . If you choose this hotel for your stay I HIGHLY recommend you ask for a room on the waterway side . Traffic noise was terrible late into the night . If you are staying to head out on a cruise you can book a shuttle through the concierge. Only good thing about the hotel . Some restaurants in the area but you have to dodge traffic which ever way you turn .

Had some issues getting the wrong room but was resolved

Loved the location! Right in the river! Had a room with a river view! Walked to Bayside Marketplace, was 10-15 minutes! Great restaurant

Came to Miami a night prior to cruising and chose this location due to being so close to the port. We will definitely stay again! Excellent location, staff were friendly and helpful (let us check in quite early... there was a $25 charge for that convenience though), and plenty of things to do in the area with our family (shops, food, and the ferris wheel).

nice and clean

Didn't have breakfast The bar in the morning would have been nice

This hotel was lovely. Heart of downtown Miami, close to the people mover to get from place to place free. Clean, staff was kind. Very pleasant experience.

Pedi limpieza en el cuarto y no vinieron, los banos deberian remodelarse, la atencion del personal es muy buena!

The people working at the coffee shop did a great job.

We did enjoy the hotel and location. We stayed here before boarding our cruise. I loved the location breakfast. Loved to take the stroll in the morning along the water all the way the Bayside.

I called ahead to let the hotel know that our flight was significantly delayed and that we would be there late for check-in, but would be there. I wanted to be sure we would have a room when we arrived. Without any notification, when we arrived after midnight, we were handed a piece of paper and told that the hotel took it upon themselves to book us in a different hotel down the street. After over 16 hours of delays, we were furious and are beyond disappointed in Hyatt overall. We travel often, and Hyatt hotels will no longer be our top hotel choice. Save time, frustration and disappointment, book somewhere else.

The property is pretty dated and needs renovation, especially at "upscale Hyatt" prices.

Hotel was located right off of I-95. In the heart of downtown Miami, just shy of Brickell. Conveniently located. Unfortunately it wasn’t my first choice. It was conveniently priced compared to other hotels in the area for the time I needed to travel. Weekends they are extremely busy and the motor lobby/valet parking is shortstaffed so you need patience. The room you rent has very minimal amenities and you do hear your neighbors next-door and the noise outside of your room outside of the building. If you’re coming for somewhere just to lay your head it’s okay.

Great location downtown Miami

Great

Great

The room was good, staff was good. Only negative was that we had a street facing room and the traffic noise was awful.

The room was good, staff was good. Only negative was that we had a street facing room and the traffic noise was awful.

Todo perfecto me encantó el lugar, podíamos caminar por todo el alrededor tranquilas. Muy recomendado! Cada vez que vaya a Miami me hospedaré acá.

Todo perfecto me encantó el lugar, podíamos caminar por todo el alrededor tranquilas. Muy recomendado! Cada vez que vaya a Miami me hospedaré acá.

Everything was amazing.

Everything was amazing.

Helpful staff as well as cleanliness

service from stuffs too cold in the room

Nice area. Not the place to go if you are traveling for business. There are party boats that run all night by that river and if you are a light sleeper, tou will not get much rest. The bridge lifts too which is noisy. Its a nice hotel though.

Nice area. Not the place to go if you are traveling for business. There are party boats that run all night by that river and if you are a light sleeper, tou will not get much rest. The bridge lifts too which is noisy. Its a nice hotel though.

at the nigth is very noise

at the nigth is very noise

Everything was an amazing. My husband and I come for a quick weekend together and we had an amazing time. We can’t wait to come back.

Everything was an amazing. My husband and I come for a quick weekend together and we had an amazing time. We can’t wait to come back.

The room was very clean and smelled great. Loved the market and restaurant as well as all of the seating in the lobby

The room was very clean and smelled great. Loved the market and restaurant as well as all of the seating in the lobby

Location, and views and staff

Location, and views and staff

Great

Great

Close to airport

Close to airport

Nice room

Nice room

Mr. Mike

great room and location

The staff was excellent the room was loud all night from traffic. Bathroom out dated and bed not comfortable if didn't valley parking was horrible. It set for a bad visit.

awesome

Good location dated property

Room was dirty, you need to pay for parking, not allowed to use luggage troly unless you pay someone. Really not worth it, never booking there again. Also room was noisy, beds not confortable

Reynald, the bellman was very kind.

Room needed an electricity surge protector for lamp on desk.

yes

Staff was great, room was as expected with a bonus views of the boats going by. Buffet breakfast was great

Property, Location, and services

Nice

Great service and very comfortable bed

clean room, friendly staff, good location for overnight cruises.

.

Staff are friendly and accommodating.

Very clean and comfortable.

The property was good, thanks to the property manager he made the stay from oh to wow. Thx a lot for all the help. Staff can really change the experence for the stay

Nice room Good location

There were no rooms available and I have no place to stay. I need a refund.

Beautiful and luxurious hotel in Brickell with a very comfortable atmosphere. The location is perfect close to everything and valet parking is available, which makes a big difference. The staff is incredibly friendly and welcoming. I would definitely stay here again. Little expensive

There were no rooms when I got there. They said they were overbooked and Expedia sold rooms that did not exist

Staff were very friendly and helpful. We arrived late after a flight delay with no luggage. They were kind and offered a complimentary breakfast.

The rooms were very clean and comfortable, the staff was friendly and helpful, and the location is excellent

Clean good stay for night prior to cruise departure.

Generally clean room but dated with an odd odor reminiscent of disinfectant. I have also never seen complimentary earplugs on the nightstand which didn’t bode well for sleeping, even on the 10th floor. Sink in bathroom was tiny; the soap was located on a small freestanding cabinet next to the bathroom door. There wasn’t even room for the bar of soap to rest next to the faucet. Just odd.

Overall, Hyatt Regency Miami is an excellent hotel. Its location next to the free Metromover platform makes it easy to get around the city. The rooms are quiet and comfortable, and the staff provide outstanding service—especially Gerald at the front desk, who went above and beyond. It’s a great place to stay in downtown Miami.

Yes had nice welcome

The breakfast was fresh and a great view. Was very nice to walk outside by the water.

I had some difficulty with the computers and the printer in the Business Office. Two separate computers froze on me and they had have someone to assist me with the printer. It caused a great deal of frustration as I was trying to print our boarding passes.

Oversold type of room I booked so we had to take another type. Staff did add on breakfast to compensate for it. Pleasant front desk staff person.

The hotel was fantastic and the staff was very professional.

We enjoyed our stay at the Hyatt. The most outstanding part of our stay there was friendliness and responsiveness of the staff. They were exceptional, I would definitely stay there again!

Convenient location

Clean room, team members were so helpful

Pillows were flat .very uncomfortable

Did not eat breakfast

Cons: A few of the staff, the concierges in particular, were rude when we tried to talk about anything other than what they were selling. I chose this hotel because it's close to the cruise port. We paid for their shuttle service to the port. It left half an hour later than the time we reserved. The entire operation was disorganized. We've had a better experience at other hotels where the shuttle service was free.

The front desk staff was extremely helpful and friendly.

Old room needs updating

Overall it was good.

We loved our stay, the staff was friendly and ready to help. The room was very clean and the location was perfect.

We did not have breakfast, so can’t comment on it.

Nice room and friendly staff

Would definitely recommend this hotel. Looking forward to booking with you again.

Hyatt Regency downtown Miami! The best of the experiences! It Let us discover the Brickell district!! The were really warm, clean! When we went to our cruise ... the offer us to leave some luggage! Which helped us a ton! THANK YOU HYATT Miami!!! We will surely return!!!!!

The room was not ready at check-in time well passed 4 o'clock. Only three elevators were working, and the line for the elevator had more than 20 people on it.

Staff is great! But hotel needs a full renovation, it worked for us, we attended an event close by.

Property needs updating…paint is peeling, water damage, furniture is dirty and wore out. Elevators were scetchy-loud clanging noises, stopped and opened between floors.

We visited with a toddler and had a good time

Great location to explore downtown Miami

Front desk was amazing and kind! We arrived early and were exhausted. They found us a room.

We love it

Cons: walls very thin, we could hear the conversation in the next room and in the halls perfectly. Also the bridge opens for boats often so you hear that until late hours The pool is also not in the greatest location so it does not get sun until later in the day Elevators take FOREVER during the day we ended up taking stairs often Overall it was fine for the short stay we needed it for but probably would not return for a longer vacation

Great check in

We booked 2 double bed, however Hyatt regency gave us 1 king bed and poor roller way bed with broken spring mattress. When I complained about the room condition, front desk staff gave me cold face and told me they have overbooked.She never told me sorry about it

Room was spotless and staff was helpful

The restaurant was absolutely terrible.

We booked doule beds

..

El ruido de las motocicletas y de los autos que circulaban en la calle, demasiado ruido escape abierto se escuchaban dentro de la habitación, lo cual conciliar el sueño era difícil, en mi opinión es un hotel viejito y costo beneficio no funciona no lo recomiendo, no volvería a este hotel para nada

Great view from the Restaurant bar of the Miami River!

The room was clran, check in was fast

Such a

I heard not room conversations.

Clean room and very spacious. Friendly staff. Room service was available with prompt service provided.

Desk staff was excellent

We had to wait until 10:00 PM to access our room, even though check-in was supposed to be at 4:00 PM. The hotel offered a credit for the night they did not provide at the end. The reception area was full of other guests complaining as well. I would not recommend staying at this hotel.

Bathroom need improvemen, mirror light didn’t work.

Very god hotel and great ovation. No complaints

Room beds and sheets are dirty.

The full breakfast buffet to expenses tax and tip 20% includes

We purchased 3 rooms with two double beds for one night for 11 people. Got three rooms with King beds. Three king beds for 11 people!!!

The staff was amazing throughout our stay. Thank you!

Tried to check in at 7:00pm (check in time is 4:00pm!) room was not ready came back after dinner at 10:00pm as of now 10:09 room is still not ready!!!!!!!!!! Just want to take a shower and go to bed(that is the reason for getting a room!) after a very long day of travel will never stay at this hotel again

Jason at the front desk provided exceptional service and we had the option to check-in earlier and checkout later. Bottled water was offered free of charge at the front desk daily. I will highly recommend it for cruise folks as the shuttle service is very convenient and you have Whole Foods on your doorstep.

Being charged a resort fee for a 10 hour stay even though I never used any amenities

Staff were very friendly and helpful. Room is average and below Hyatt standars. Bathroom is very outdated. Booking through Expedia seems to be a disadvantage when it comes to room views and upgrades

Clean room friendly staff

Don’t like the breakfast and service

My overall stay was awesome!!

Clean Room

It was ok

I booked this hotel for my friend and her daughter while they were traveling from Prague and staying in Miami for a few nights before catching another flight. They absolutely loved their stay. The location is great, and the hotel itself is really nice and luxurious. The rooms were comfortable, the atmosphere was welcoming, and it was the perfect place to relax after long travel days. Highly recommend this hotel for travelers looking for comfort, convenience, and a touch of luxury in Miami.

Great

Good area

Great location, didn't like construction at the time because no access to river walk. But when it's complete it'll be very convenient

i'll be honest - i didn't love the condition of the hotel, but it was more dated and in need of an update than anything else. food was good (server in the restaurant recommended the margarita pizza which was a cheese lovers dream), and coffee bar team was great.

All good after all.

Nice hotel

Valet parking is $56! Dinning was very high as well. You could have had a better NY strip at Ponderosa. Breakfast was $86, for a Buffett. I am not planning on returning.

Nice hotel, easily walkable

Would definitely use are

The hotel was beautiful and the location was amazing! We stayed here prior to our cruise and really enjoyed the property. The only downside was the restaurant pricing — the breakfast buffet was extremely overpriced. $40 per person for a standard continental breakfast felt a bit excessive. Other than that, everything was great!

Breakfast expensive and poor quality Restaurant service not good

I thought all the staff were very very friendly, and their service was a big part of making the stay feel very comfortable.

This hotel was extremely clean and the service was amazing. I would go back again. Great location as well.

The room was very clean and spacious, and the panoramic windows were a nice touch.

All good

Then the on checking out, I wanted to use cash for the breakfast charge….AGAIN, no idea on how to handle cash!! For Hyatt, this is very disappointing. However, I stayed in a panoramic room on floor 14, and it was gorgeous.

The front staff was courteous and the room was great

Clean , functional decent food if not expensive . Helpful check in staff .

Dowdy. Tired. Decrepit. There are “We’re making repairs” signs all over the place, so looks like attempts are underway to make the place less dated/sad.

yes

Location is amazing, 5 minutes walk to Brickal/City center area and all the restaurants and beautiful shops and 3 blocks walk to harbor area and is also located next to the river, right across the street there is a whole food and ton of restaurants within walking distance. Staff is nice and helpful and overall the hotel is ok but it is an older Hyatt regency and the rooms and hallways definitely needs a remodel to be on par with other Hyatt regencies that you see in major metro areas. The hand sink is separated by a patrician wall in the room so if you want wash your hand or brush your teeth and your spouse or kid is sleep you definitely will wake them up, the shower has curtain in it which I have not seen in any 4-5 star hotels for a while and definitely outdated. However the rooms are clean and they kept it in a descent condition but overall as I said the hotel definitely needs a remodel. The valet parking is $57 a night and there is a parking around the corner that costs $20 a night up to 24 hrs. The harbor and brickal area is beautiful and you can definitely walk around and see a lot.

Overall it was a pleasant experience. I had to make a last minute trip due to a death in the family. This trip was memorable.

Great pre-cruise stay

Excellent, clean room and beautiful

My expectation was that breakfast was included, it wasn’t included and not offered when I checked in

Excellent

Room was clean, staff was super friendly, only small issue I had previously gotten a late checkout for 12pm and we came back to room from breakfast at 11:20 and our keys didn’t work. Whoever changed my checkout or ok it, didn’t change it in their system.

Yes

nice

Hotel is very outdated and needs an update badly. The elevators constantly had long lines of 15-20 people or more, and the lobby was half blocked off due to a flood before we arrived. The restaurant in the hotel was also mediocre at best, with both drinks and food being incredibly underwhelming.

The hotel is old and under construction

Nice

The property was beautiful and in a great location. Staff was extremely friendly and helpful. The room was clean and comfortable.

Great location. Walking distance from the college, waterfront and Kaseya Arena. The suite was clean and very spacious.

I would have given a 5 Star if it wasn't for the traffic congestion

Amazing view right on the Intercoastal

I think that there was a massive leak in the lobby. My view in my room was a brick wall and a roof.

My room was clean and I had a great view. The staff was courteous and prompt. I liked that I could check in early for minimal fee. I had just gotten off a cruise and arrived to the hotel at 9:30. The only issue I had was that the breakfast buffet was pricey ($40) but there was a good variety and the food was great.

Breakfast was very good and service was impeccable.

low ceiling charges 1. for 12 0ver dollars and did not get back my 100.00 deposit.

Under renovation and needs it. They've let it go bad. We didn't have towels or soap, shower had cold water, room was musty and AC didn't work. Other than that it was great.

There was a flood at the hotel the day before & guest were severely inconvenienced. The lobby was in disarray with loud machines constantly blowing during my stay I’m assuming to dry the water(?). There was a gaping hole in the roof of the lobby. The elevators were inoperable the next day & we had to take the staff/maintenance elevator to get to the lobby vice versa & the want was 30 minutes. I was on the 21st floor. Also our room was facing the front of the hotel & the way the traffic is bumper to bumper the exit which causes the drivers to honk their horns all day long Outdated rooms nice looking exterior My stay was 10/31-11/3

Staff was helpful

Staff was great. Room clean. Great location

Bad staff. Dirty rooms.

Arrived on Friday after our cruise. Was put into a room that smelled like mildew. Gross. Was told both time that there would be complimentary water in the room. There was none both times.

Great location for a pre-cruise stay. Short walk to bars and restaurants. All the staff i dealt with were friendly and helpful.

Nice and friendly staff

Very dated hotel for the price. Staff was great.

Perfect location, great room

Nice hotel

Great

Very nice room, very upscale. Excellent staff. Good location

The vip suite was amazing and the staff was also great.

I enjoyed myself

The hotel did not have any of our type of room available then when they did it was too close to the street and we could hear everything. We spoke with Michael, the front desk manager and he was able to change it for us. It did take a few extra hours of waiting but we got a better room and the service was most memorable only because of Michael. Would definitely stay here again.

Horrible Staff. Dirtiest hotel ever. In room broken phone. Dont go to this hotel....l paid in cash 400 usd a deposit..at the checkout they said they have no cash?????

Nice stay, room very clean!

Faculty was clean, staff were all friendly and helpful and it was in walking distance to the bayfront

Very dated and unco

The room was old, outdated, small bathroom and shower, lower ceilings (felt in a basement), old furniture, old wall decorations. Needs a good renovation!!!!!

Lovely room. Clean. Friendly and accomodating staff. Early check-in was only $20.

The Sheets and the pillows had humidity smell. I believe is because it was not dry properly after washed. The rest was good

Great hotel Fun close by with great resturant and shopping

Yes

good place

Staff is great!!

Pillow need to be replaced!!!!!

It’s a joined to the James L. Knight Center which meant we could walk over easily and quickly from the hotel. The hotel was clean and mostly updated. The bed was comfortable. The shop/cafe in the lobby was filled with good quick meal options that were both fresh and delicious. Some things in the room were a bit dated upon closer look like the bathroom/tub/tiles, as well as the column in the middle of the room where the tv was. The hotel is located in a nice area of downtown so it was noisy in terms of car honking and racing cars and motorcycles, there’s nothing the hotel can do about this, it’s just inherent to the location.

My stay was very pleasant. I had an excellent night.

Had nice big room on 12th floor. Looked down and all you could see was traffic. Noticed night stands had ear plugs and a white noise machine. Cars were honking ALL day and night. Guess that’s why they left those. Hotel was nice and lots of stores and restaurants near by. Don’t think I’d stay again due to the constant noise.

Loved that it was close to the park, Whole Foods and such.

Also, the walls are thin. We could over hear the neighboring room conversation which didn’t help.

Excellent

It was very clean, beautiful atmosphere. Love it❤️

It is not the same hotel.

Front desk staff was top notch!

Great location as we went to see a concert at the arena. The parking was too expensive!

People friendly

Great service from the entire staff !

The staff was outstanding.

Area was perfect to get around

It was cool

Clean room great staff

Everything was perfect!! Valet was amazing, seriously I wish I remembered their names but outstanding service, helpful and perfect

Clean room we always stay here

Caroline and Blandine at the front desk made all the Defence upon my check in!!

the staff were great and made my stay comfortable and private.

Both cost and it did not sit well for me, digestive wise.

Socket outlets in the deluxe room are close to the bathroom. Very inconvenient

Great stay, lovely room, friendly staff

Great hotel. Great location

Dining and bar at the hotel

Clean, modern, beautiful overall

Great place to stay really enjoy customer service the buffet was worth the money buffet only Thursday through Sunday only. Great atmosphere. Will be staying there soon.

Good

Everything good

Housekeeping was daily and well done, the hotel connects directly to the metro-mover system, good food and grocery supplies were within walking distance and the view from my room was as expected (after being rectified by front desk). I took the free water in my room (replenished daily) for granted, until I switched to another hotel in order to be closer to the airport for one of my flights. It may seem minor but one of my favorite things about this hotel was the smell! I loved passing through the lobby simply because it always smelled so good. Overall, great location, good service, nice view. I will stay again.

Good location , the hotel itself needs some upgrades. And the restaurant not the bestest. The server Jorge the worse.

My sheets were damp. The room decor was dark and dated

Close to bayside market. River walk. Clean and accommodating staff

We had a great experience. Valet parking was very helpful; front desk very nice; room was clean; the bar and market was very convenient open very late and accomodated us. We will definately come again.

The balcony environment is very poor, and the concrete floor is so worn that the rebar is exposed.

Good

Our room was amazing, space was incredible, and a lovely view of the Miami River.

Everything was great, I can’t say anything that needs improvement. Staff friendly, very clean, I have no complaints

great hotel to stay friendly staff great views dinning walkable options around

Good

Great

Great stay!!!

Terrible place no airport pickup no dropoffunmotivated staff and a hotel manager who doesn’t care about the guests experience

Great place and ppl

Great location

Location and access to transportation options

Breakfast was so expensive not worth it.

Premier Classic Hotel in Downtown Miami!

Nice hotel nice views

Very nice

Great stay in Miami, close to brickell and the financial district. Rooms and pool were a little more outdated than we had originally hoped but a great stay nonetheless, would come back for sure!

Beautiful hotel

Loved the location

Cool

It’s going very well so far!

No air conditioner the room was hot!!!!!

splendid location and amenities. stayed briefly and enjoyed our time

Everyone was so nice and the VIP concierge ladies were extremely helpful and got us to our cruise port and pick us up… they were amazing!

Great, I’ll be back next year

Very outdated bathrooms and bedroom had problems using the shower felt very dirty reception staff very cold not at all welcoming not worth the money thermostat in room wasn't working

The location was really nice

Bad Gym

No

Me pareció excelente muy buena atención quedé encanta cuando vuelva a esta ciudad volveré a este hermoso hotel

Fast and easy check in. Friendly staff and able to check in early for a $15 fee.

Super nice facility, very friendly and welcoming staff, clean rooms and amazing restaurant

Clean room

Lovely property.

Great

Perfect location prior to cruising

The river front location.

Great location to cruise car rental returns.

Convenient location; it’s always busy but always clean and well maintained.

The place was very underwhelming for thr price paid

Perfect customer service

My flight was delayed 3 hours therefore my check in was extremely late. I was allowed an extra late check out time. Also, it was my birthday and my room was upgraded for free. The concierge were very helpful in arranging transportation to and from my destination. Would definitely stay here again for an overnignt stay.

I didn't like that they only offer breakfast for a fee. Starbucks was around the corner and was ok. But wished it was offered with booking, no added fee.

I like the location of the hotel it very quiet and safe. The staff are very friendly ready to help

Great property and great location

Clean and quiet room

I don’t like pool Area

All things were super except the parking garage

Better rooms

Very nice hotel with a restaurant in house with other self serve options available too.

Double charged for parking after being assured the hotel would remove the duplicate charges. You’re forced to pay the valet third party when you arrive so I’m not sure what kind of scam they’re running to also charge at the hotel. Valet had our car for 20 minutes before it was hit by a taxi because they leave the car in the busy round about at the entrance of the hotel. Waiting on the claim dispute process for that. It’s frustrating that we were told parking was valet only when we paid, only to find out they had self parking the next day. I got the run around when asking for a cart for our luggage until they had a bell hop to try to get additional tips. This hotel is deceptive and tries to overcharge any chance they get. Now I get to deal with this duplicative parking charge more tomorrow - very bold of Hyatt after damaging our car.

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Excellent have stayed here many times always the same ewview

My family Iikes to stay in that hotel the only issue I found was in the room we stayed smelled funny, ut was like they don’t clean the carpets very often and humidity makes a funny smell. I don’t know what they can do about it but it’ll be nice for them to take care of it. Also the elevator to the little train doesn’t work so if you or anyone has a walker or wheel chair will not be easy to get around if you want to use the train and electric escalator doesn’t work either since is shared with another building probably that’s why it’s not fixed yet I stayed there a year ago and it was the same situation

The staff was really great and eager to help!

Cleaning staff was unprofessional.

It is in the center of downtown, very convenient.

Everything was great

We had a great stay at this hotel! Also in a great location that is walking distance from lots of dining and shopping.

Nice and comfy.

The property in and around the pool area was dirty. The gym area was extremely small for the size of the hotel. Definitely after thought. The rooms haven’t been updated in forever. The intersection outside the front of the hotel is probably one of the busiest intersections in the entire city due to the fact that it comes off the highway, andit leads to one of the drawbridges, that is continuously operating causing traffic to back up. The neighborhood in and around the hotel area if you take a left is extremely unwalkable and feels unsafe to the right is a very nice area.

Excellent

Great Hotel with amazing views….major attractions very closed on foot

excellent

Everything was good but parking ridiculous

One of the more spacious rooms I have had

Really close to Brickell, but peaceful and quiet

Close to everything.

Excellent location, clean room and wonderful staff!

Not as modern. Balcony door didnt open and concert falling apart

Discount on first drink. Bottle of water at check in!

Great location and very friendly and professional staff. Would definitely stay here again.

Always stay with Hyatt.

.

Great bang for your buck

Small rooms

.

Room was nice and clean hotel

Everything was great as always at Hyatt Regency Miami!

I can’t even get across my point of how loud this place was! People in the hallways screaming and the noise from the highway outside! It’s so loud they leave earplugs for you on the nightstand! Had another night booked here for a return night off a cruise and I cancelled it!

NC

The room was great, but Miami nightlife is noisy… Staff are great. Breakfast included items are cold, so opt for items off menu. Good location near South Beach and Downtown. Love watching the mega-yachts motor out at night right next to the hotel!

Clean and peaceful environment

Nice Place To Stay

Good

The staff is amazing and nice ! But the hotel is not the best for a family with children . This hotel is only good for business trips or convention center events . The rooms are very outdated , the showers are old and tub does not drain . The parking is horrible and the fees are incredibly expensive ( $60 to valet ) on top of that it’s always traffic due to the jot being next to the boat ramp . Don’t recommend this hotel for vacation .

This hotel was excellent,

Great location and walkable to the Bayside Marketplace. Fun viewing of all the boat traffic on the Miami River. Whole Foods and CVS 2 blocks away. Shuttles to the cruise port easy to arrange with concierge.

Great place to stay, Location is in the middle of everything. Will stay again during my next visit.

Excellent stay. Great location close to everything.

It was close to midtown, Brikel.

What to expect from a Hyatt hotel

Hotel was clean and the service was amazing! Hotel is not close to the beach. It is riverfront

Wonderful staff, great location. Clean and spacious room

Good

I love everything about it

Everything was pretty OK

Good breakfast. Nice hotel

Rundown BIG time

It’s a great stay 👌

No complaints

Near a lot of things

Transportation to and from the port was amazing and the main reason I chose this hotel. The bellmen were quick to grab our luggage and responded quickly for checking out as well. Early check in was provided easily.

Very comfortable and clean rooms. The lobby offers a variety of options to grab a bite. Staff was very friendly and helpful.

The suite given to us needs more furniture.

Good option to stay in Miami

Staff were welcoming.

Clean conveniently located near the cruise port and friendly attentive staff. Would definitely stay again!

Hyatt Regency Miami area around don't feel safe. Lots of homeless and drinkers on the street. It's so noisy, building tear down. Importantly, the manager and the front desk of Miami Hyatt Regency are Untrustworthy!!! If I can, I will give 0 star. We stay two night in Miami Hyatt Regency. It was a nightmare on that two nights. Hyatt over sold their room and give us a employee rest floor to us. At night 3 a.m. about 10-15 people stay in on room. They go in/out slamming the door, Drinking, Talking, Laughing VERY VERY loud. Just like a wild party. We request room change next morning, front desk noted in their computer system and promise will have another room for us. Come back at night, Room sold out again? The manager admit they over sold hotel rooms, and promise tonight will be quite, the laugh group next to our room already check out. The manager offer compensate free breakfast for us. 2nd night, loud group of people moved from our next room to the room across, little better, but still talking and laughing. The compensated free breakfast turn around CHARGED back to my Credit Card. We'll NEVER EVERY STAY at Hyatt Regency Miami, and we will spread out the words to all of others we possible can!!!

For an older hotel, the rooms were clean and modernized. The hotel snack bar had many items and variety. The hotel bar and restaurant was pleasant but closed at 10pm unannounced when it normally is open until 11pm.

It’s the cool vibe that the property exudes. Architecturally modern with that southern Florida appeal.

Staff was great, the late night manager and Claudia were beyond helpful even while dealing with a Karen or 2

Great location, my room was clean and comfortable.

The charge too much with out parking I aaa here for event no discount

Great breakfast

Great stay

Always have a wonderful time there

What a great place. Good location, great service( especially Nicholas) at check in. The desk made every effort to appease us. The amenities were excellent and the restaurant was re add lly good. Best 305 cheeseburger I ever had. I will definitely stay there my next trip to Miami!!!

The rooms are a bit run down

Property was old and outdated. Good location