DoubleTree by Hilton Miami North I-95

Very convenient location! Housekeeping are the best! Love the staff, very friendly and great energy and attitude! Stayed here multiple times.

Everything was great. Rooms very clean had a problem with the TV but they fixed it immediately air conditioning system work well staff was great did not do breakfast

The nice service Location setting

Good

Very good

I would prefer a microwave be in the room as I stay here for business. The staff is helpful but strict. The bar in the lobby is nice but opens a tad late. The rooms are clean and well equipped

Everything was great with the exception of the Market Place. It was pretty much out of everything accept beer and Red Bull. And usually at a Doubletree you get a warm cookie upon check-in. Not here :(

Clean Staff Helpful and cheerful security was great and always there to intercept solicitors

Very clean, staff were helpful. Breakfast was not included even though that was advertised.

Superb

It was a great stay the pearls staff is very humble kind very nice

room was clean and restraunt food was good nice staff

Exceptional

I like the hotel location is the best to travel in mismi The bathroom need to renew

Superb

Not including

Nice and clean room. Staff was very nice and helpful. Had no issues

Hotel in the middle of very poor looking neighborhood including large homeless population on the corner. However, it feels secure, lobby and entrance is very nice and clean, smells great and looks updated. Halls to rooms need attention and a huge update as bleach stains, dark stains and dirt has covered the floors. Rooms are much better than halls and updated. Beds are new and feels great!

I dont like notting Notting

Staff was very friendly and it was very comfortable Location- wouldn’t leave to go eat didn’t feel safe

Property was cute lobby and food area was clean Room was dirty bathroom had hair in it the tub sheets were dirty

Clean room

Exceptional

Exceptional

The hotel is very clean, beautiful, helpful & friendly staff. All breakfast options should be included for the price per night though & would be great to have a shuttle service too.

Staff was very pleasant and helpful. Our flight came in earlier than expected and we were allowed to check in early without any additional fees which was extremely appreciated!

Everything My soap was low

Great

Of course the cookies are a given But the staff was nice and accommodating I like the lay out of the rooms I didn't like my view out my window I was on the 4th FL I wish I would've been up higher Also when I came they didn't have any cookies And I felt i was charged twice for incidentals because I booked thru booking.com and they charged me for it then when I got to the hotel they also charged me for it and said they would refund me once my stay was over but I still haven't gotten it back and I was charged a couple times

Exceptional

Very clean room

The ac didn’t work at all my two nights of stay. Maintenance claimed they fixed it but didn’t Natasha and Mike were very helpful. If I could have gotten a better room I won’t be visiting again anytime soon almost $500 down the drain.The entire 2nd floor smells like cigarettes smoke

Very good

The room was very clean and comfortable

Great customer service, friendly, and helpful. Room was awesome.

Room was ok and clean Literally everything else, and the place it shady cause I was charged twice for one stay and now I have 100$ missing still after the so called refund

It's was ok.

Clean room!

Nice hotel. Very clean. Pool was clean and relaxing. It is close to I-95 but you cannot hear the traffic in your room. Hotel is very secure as you can only access the pool and elevators with your keycard. Would definitely stay here again

Breakfast not included?

Breakfast not included

The surrounding area is just not what I expected but it was nice inside .

Exceptional

441 or 7 ave nw cars is my problem.

Thank you to the wonderful staff!

Helpful staff

Would definitely go back.

The African American woman that checked me in was amazing. I was having a bad day and she made it better

Exceptional

😁

None Everything

Very good

Exceptional

The hotel was clean, modern, well-lite, etc.

Staff is always pleasant and helpful!!!

It was close to where I wanted to go. The AC didn’t work all day. Finally got the proper customer service and got moved to another room

Everything was good nice hotel would stay again

It was great

I had a very good experience at this hotel. Everything was very clean, especially the room and the common areas. The staff was friendly, attentive, and always willing to help. I really appreciated the excellent customer service and the comfortable atmosphere. I would definitely stay here again.

Bit to noisy, also no microwave/iron available in room.

Needs a gated grass area for service animals... Not pleasant

Its a pretty straight forward average/dated facilty. Usually expect a double tree to be a bit nicer. The staff primarily Natasha was very welconing kind & professional. Room was clean Confotable bed. Hallways were a little dated/stained Location was fine for an overnight with in 15 minutes to the airport. I would not choose it for a several night stat as its not really walkable. $15 night for parking.

good all

good all

This property was really nice. I love love love love, love the staff. They were the best. They were very knowledgeable and helpful at all times and I love that they had food and bar and restaurant.

Clean and comfortable room with reliable and fast internet. The American breakfast was awesome!

It was decent Nowhere walkable to eat other than Checker’s. Parking was horrible & the price doesn’t match the location

I had to pay for parking.

It was decent Nowhere walkable to eat other than Checker’s. Parking was horrible & the price doesn’t match the location

Very clean and staff was very nice! I had to pay for parking.

Exceptional

Very good

Exceptional

Will definitely stay here again before each cruise!!!!

The staff was so nice

The staff and location. Cleanliness

The staff and location. Cleanliness

Room was ok...standard middle of the road. Fitness center better than expected. Disappointing that the breakfast, even coffee, was not part of the room deal. Also no notice given that parking would be $16/day.

Nice place

Exceptional

Exceptional

A Very noisy place

A Very noisy place

Warm people

The food at the on site restaurant was fantastic

Staff was awesome and very attentive! Restaurant on site had great food and coffee!

Good

Very good

The room was clean and staff up front were nice . They held our luggage till our room was available. The server told us we 2rw not allowed to or food cause the kitchen was really behind.

Clean rooms, accommodating staff, sketchy area

Clean room

Good location. Staff was knowledgeable and friendly. Was disappointed in no breakfast. It was noisy as room next to housekeeping staff but front desk was willing to switch rooms for me.

Bad

Location is terrible. One elevator down. Couldn’t order room service through their website which is the only option to do it because website crashed several times. Everything about this place is cheap. Spend a little more and stay elsewhere.

Good

Property nice for the area

It was clean and vibrant! The landscape outside didn't match the inside the inside was beautiful

Room was clean, staff was welcoming, and check-in and check-out were easy.

The rooms were nice and wonderful bedding Elevators looked wrong, some old carpet and wear and tear

Clean room

The first day of the trip I cut my foot on glass. I spoke to the manager and was offered water and a $15 credit which I didn’t use

Unfortunately my stay here was not good . The manager responded to this Mold situation in an unprofessional and dismissive manner and began to repeat to me “ what am i not understanding” ( INCLUDING threatening to call the cops on me ) when I brought this issue to his attention Where Both rooms me and my partner were placed in including the “upgraded deluxe room “ it also had a huge amount mold and mildew IN the bed sheets also shower walls . after commenting that i experienced itchyness in my throat and skin and the symptoms I was having in the hotel room he responded back with , and I quote “ you sound fine right now “ . This contamination is NOT immediately visible to the naked eye and can only be SEEN under direct lighting. In result of all of this i ended up in the ER with a horrible rash all over my thighs . This raises serious concerns regarding the sanitation standards that need to be met and overall safety . especially for those coming in who have weak immune systems like myself. this was unacceptable.

For being a double tree by hilton I assumed better. The building looked old and in need of a little renovation. Staff was great and breakfast was good too. Carpet on hallways are filthy and the AC in our room was noisy but kept us cool.

Everything was great

Clean room and friendly staff

The room temperature was great and staff were very attentive. The breakfast was delicious and fresh. I enjoyed my stay. Thank you.

This property offers a pleasant stay, supported by a friendly and accommodating staff. While the building is older, it is clearly well maintained and reflects consistent upkeep. Overall, I would rate this property an 8 out of 10.

It's pathetic that you need to pat to park. We forgot to do it(my daughter was in charge of that since I dont know what I'm doing) and I just got a bill for almost 200.00. Not sure why I got charged for 2 separate times. We left to go eat and to the mall and they charged me twice plus 60.00 service fees.. No where when I made the reservation did it say I would need to pay to park. And that was 15.00....so not sure why I'm almost charged 200.00. Will never stay here again.

This is not a safe area. It is not recommended to walk outside the gates. The night we arrived there were prostitutes standing along side the driveway gated entrance at the street. We were told to order food and have it delivered and not to walk outside the gates. The hours for food and drinks at the hotel are very limited. I spent more money on having food delivered than we wanted, since we had no rental car and didn’t want to pay for a taxi, Uber or Lyft. They do not have a shuttle of any kind! This property does not feel like a Hilton and gives more of a Super 8 feel, in my opinion. Also, our bathroom had a sewer smell off and on for the 2 days we were there.

Great hotel, very clean and comfortable. Would recommend.

The day was OK. I didn’t like paying almost $16 for parking when I paid $270 a night.

Old needed updateing

The night staff (at the desk) were helpful and patient. They made me feel at ease and greeted my children with cookies. The communication between the Reservations team and the front desk. Luckily, the staff helped resolve the situation.

Mario was excellent he seemed overworked. Hotel needs to be remodeled. Old and run down in a bad part of town.

It’s a good location the hotel is a bit old the staff a little on the edge but it was ok overall

You have pay each time you enter and leave parking lot. Hotel room tub was out dated and faucet knob was lose. Room Door was hard open. Parking lot is small.

Secured and the free cookies. On sight bar and food if you like. No designated smoking area. Needs more seating outside.

Yes, very much so, great price for the quality.

Shower didn’t work poor water pressure, smelled like marijuana in hotel, poor cleanliness

The Issues: Cleanliness: There was literally blood on the toilet when we checked in. Absolutely unacceptable. Poor Renovations: It’s clear they did the cheapest "upgrades" possible. You can still see messy caulk around the sink and doors. Functional Failures: The bathroom door wouldn’t even stay open, which forced us to take steaming hot showers with zero ventilation. The Area: I wish more reviews mentioned the location. It’s in a very run-down area. Even though it’s "technically" gated, I felt incredibly uncomfortable from the moment I arrived.

Comfortable and cozy Nothing to dislike

Room needed a bit more TLC on cleaning

The food was good but not included.. clean, friendly and helpful staff. Parking is not included- $15.99/day

No time to eat .Had to leave to catch our cruise ship N/a everything was good

Staff friendly and clean room. No issues

No breakfast, and bathroom were okay.

Easy to do everything

Very good hotel. Staff is very supportive and helpful.

Near Highway, convenient easy drive to airport, downtown and all places. Gated, & safe.

Clean room

The big complaint is the breakfast. When Expedia asked if we wanted to pay $15 per day per person for breakfast, I assumed we would get a buffet. Instead they have a sitdown restaurant with a menu and the Expedia ticket only gets you an American breakfast with bacon, a couple eggs, and fried potatoes. No discount - full price. Ordering something else? Pay the hotel full price and go back to Expedia to ask for money back on the unused ticket. The food was pretty much standard buffet quality, nothing exceptional, and the quantity was just enough to keep you from actually complaining. Parking is $15/day, but that doesn't seem exceptional for the region. It's not in a scenic or fancy area, but it saved some $ vs most of what we saw. And we did get the classic DoubleTree cookies on check in, which is worth one of the stars in my rating.

Easy access. Not close to restaurants.

The hotel is old. Looks dirty and nasty. Carpet is stained. The shower pan was dirty and my 7 yr old didn’t want to use. Had someone try to get us to let them up the elevator. Asked for a bathtub and got a shower. It is next to the highway so you hear noise all the time. Will never stay again.

Everything went smoothly, the room was clean and bed very comfortable, breakfast was good.

This hotel was in the middle of nowhere right off of I-95, but the price was right for Miami, the staff was courteous, had a pool and restaurant, so it fit our needs for the one night.

It was good stay.

Hi! The hotel was very clean, updated and the staff was very kind. The hotel was in a very rough part of town and honestly, I was very skeptical at first but as soon as I was on the property, I felt very safe. My only complaint, is really out of doubletrees hands would be that the hotel is off I-95 and it was VERY loud. Anytime a loud muffler drove by, it would wake me up, but again , totally outside the hotels hands. The hotel was a close distance to the airport (12 minutes).

Dirty rooms, floor hasn’t been cleaned in who knows how long. Bathroom had hairs everywhere, paid too much to stay at this place. Not worth it!

Wonderful staff and wonderful food! Clean rooms always!

The bathtub was filling up with water when showering. The carpet wasn’t cleaned properly

Yes

la ubicacion es muy mala sucia peligrosa la area . los trabajadores no son muy amables el desalluno no es bueno

Gym was well equipped & the pool was clean

The front desk assistant was extremely unprofessional and stated that there was no manager available to address the issue. Because of this, my friend and I were greatly inconvenienced and had to take the next available flight out. When I called the next morning, I spoke with the manager, Fatima, who was unfortunately also dismissive and unprofessional. I have never had an experience like this with a Hilton property, which made this situation even more disappointing. I would simply encourage others to be mindful when considering this location.

It would be great if they include breakfast as part of the stay. Since there are no restaurants near to the hotels for families with kids. I suggest they should consider families with kids if they arrive early check in, instead of charging extra.

Room stayed cool

Everything and everyone was great. I just don’t think the area surrounding the hotel was ideal.

Clean room. Comfortable bed. Pool looked nice but didn’t have time to use it. Fitness center was well equipped!

Clean room. Comfortable bed. Pool looked nice but didn’t have time to use it. Fitness center was well equipped!

The staff was great from the little interaction we had, but the room was not as clean as we are used to. Next to the tv, there were coffee stains against the wall, in the bathroom sink and the counter, there were stains as well, and the toilet was also not clean. Only stayed cause we had a wedding in the Citadel, but would not return to the hotel.

The staff was great from the little interaction we had, but the room was not as clean as we are used to. Next to the tv, there were coffee stains against the wall, in the bathroom sink and the counter, there were stains as well, and the toilet was also not clean. Only stayed cause we had a wedding in the Citadel, but would not return to the hotel.

Never again

Never again

Yes the place was very nice

Yes the place was very nice

Spacious rooms and very friendly staff

Spacious rooms and very friendly staff

Nice

Nice

The hotel and room and service was definitely 5 stars. However…….the location of the hotel was very sketchy. There were so many homeless and derelict people that surrounded the hotel. This included drug use in the back empty lot of the hotel and at nearby store establishments. I would’ve given you 5 stars but the environment is what made it a 3.

The hotel and room and service was definitely 5 stars. However…….the location of the hotel was very sketchy. There were so many homeless and derelict people that surrounded the hotel. This included drug use in the back empty lot of the hotel and at nearby store establishments. I would’ve given you 5 stars but the environment is what made it a 3.

Great location

Great location

The staff was very nice and resteraunt

The staff was very nice and resteraunt

Clean rooms, friendly staff.

Clean rooms, friendly staff.

Great

Great

Place needs a remodel and at 1030 in the morning a maid came in my room when I was walking out of the shower but naked not my favorite way to start a day best part was the cooki

Place needs a remodel and at 1030 in the morning a maid came in my room when I was walking out of the shower but naked not my favorite way to start a day best part was the cooki

Room was clean!

Room was clean!

Our room was not cleaned prior to check in. Bed was full of hair. They did offer to change rooms but getting into a bed full of hair, Barf!!!

Our room was not cleaned prior to check in. Bed was full of hair. They did offer to change rooms but getting into a bed full of hair, Barf!!!

The room was ok, but staff was overwhelmed. The neighborhood is HORRIBLE!!

The room was ok, but staff was overwhelmed. The neighborhood is HORRIBLE!!

Hotel was nice, clean, staff was friendly.. breakfast was good..area a little …

Hotel was nice, clean, staff was friendly.. breakfast was good..area a little …

Room was good staff was friendly and helpful but I did not like that I had to pay for parking, breakfast wasn’t included either 😒

Room was good staff was friendly and helpful but I did not like that I had to pay for parking, breakfast wasn’t included either 😒

Very very clean rooms and very nicely decorated inside as well. The property is new and offers very nice amenities that you don’t get with some other Doubletree hotels. Wonderful stay overall!

Very very clean rooms and very nicely decorated inside as well. The property is new and offers very nice amenities that you don’t get with some other Doubletree hotels. Wonderful stay overall!

We had a great stay. The room was spacious, clean and the beds were very comfortable. The food was alil pricey. The lady at the bar was awesome. The staff is very accommodating. I was able to get a late 2:00 pm check out at no extra charge. The Hotel is nice and clean I felt safe and the area was good for the events we had planned. I would stay again for a short trip to Miami.

We had a great stay. The room was spacious, clean and the beds were very comfortable. The food was alil pricey. The lady at the bar was awesome. The staff is very accommodating. I was able to get a late 2:00 pm check out at no extra charge. The Hotel is nice and clean I felt safe and the area was good for the events we had planned. I would stay again for a short trip to Miami.

The only downside was the condition of the room. While it was functional, it could definitely use a deeper level of cleaning and some light maintenance. Wiping down dirt or marks on the walls, patching a few areas, or even applying a fresh coat of paint would go a long way in improving the overall feel of the room.

The only downside was the condition of the room. While it was functional, it could definitely use a deeper level of cleaning and some light maintenance. Wiping down dirt or marks on the walls, patching a few areas, or even applying a fresh coat of paint would go a long way in improving the overall feel of the room.

Hotel was nice staff helpful! The neighborhood around hotel was for concern when coming and going.

Hotel was nice staff helpful! The neighborhood around hotel was for concern when coming and going.

The staff were so accommodating and helpful the only downside was the hotel was not prepared for the cold weather, our room did not have any heat and from what I heard we weren’t the only ones. The staff provided extra blankets but they were limited. I would suggest in investing in some heaters.

The staff were so accommodating and helpful the only downside was the hotel was not prepared for the cold weather, our room did not have any heat and from what I heard we weren’t the only ones. The staff provided extra blankets but they were limited. I would suggest in investing in some heaters.

The staff was amazing and very helpful. Overall, the experience was very enjoyable

The staff was amazing and very helpful. Overall, the experience was very enjoyable

Comfortable

Comfortable

Staff was awesome. Room was very clean.

Staff was awesome. Room was very clean.

I made the reservation to include a rollout bed but when I arrived no rollouts were available. This resulted in four people sleeping in one bed.

I made the reservation to include a rollout bed but when I arrived no rollouts were available. This resulted in four people sleeping in one bed.

The room was clean except the outlet didn't work in the bathroom.

The room was clean except the outlet didn't work in the bathroom.

Was still obligated to pay for a stay i didn't use. Never got to the hotel

Was still obligated to pay for a stay i didn't use. Never got to the hotel

Staff was nice

Staff was nice

Room was clean! Bed was comfortable. Water pressure for shower was wonderful.

Room was clean! Bed was comfortable. Water pressure for shower was wonderful.

The environment is bad. Noisey enntrance area plus the hall ways are unclean. Its impossible to stay multiple nites being greeted by that environment everyday.

The environment is bad. Noisey enntrance area plus the hall ways are unclean. Its impossible to stay multiple nites being greeted by that environment everyday.

The rooms should have carpet.

The rooms should have carpet.

Room. Booked for a king and received 2 queens…

Room. Booked for a king and received 2 queens…

We stayed here for only 1 night. The hotel itself is not bad with exception of shower head. It did NOT provide adequate strength of pressure of the water. It took me 40 minutes where it usually takes me 15. Also, I didn't realize at the time of booking of Where the hotel is located. I would not walk there, especially in evening.

We stayed here for only 1 night. The hotel itself is not bad with exception of shower head. It did NOT provide adequate strength of pressure of the water. It took me 40 minutes where it usually takes me 15. Also, I didn't realize at the time of booking of Where the hotel is located. I would not walk there, especially in evening.

Room was clean and spacious. Staff was awesome. Breakfast was amazing. would definitely recommend.

Room was clean and spacious. Staff was awesome. Breakfast was amazing. would definitely recommend.

The room was clean, the staff was very friendly and super accomodating and service request was completed quickly.

The room was clean, the staff was very friendly and super accomodating and service request was completed quickly.

Sheets were cleaned. Bathroom was cleaned and equipped with towels.

Sheets were cleaned. Bathroom was cleaned and equipped with towels.

Good food and menu options, caters with people with gluten and other allergies. Staff although young looking but very professional and know their job responsibilities.

Good food and menu options, caters with people with gluten and other allergies. Staff although young looking but very professional and know their job responsibilities.

Cleanliness

Cleanliness

Limited lunch and dining. Very noisy in the morning. Housekeeping staff very loud and closing the doors abruptly.

Limited lunch and dining. Very noisy in the morning. Housekeeping staff very loud and closing the doors abruptly.

I enjoyed my stay at the double tree, i was unsure at first from the neighborhood but the hotel was extremely clean and the staff was wonderful and very accommodating, especially Emily at the front desk . Because i was celebrating my birthday She made sure my stay was as comfortable as possible. Would definitely recommend staying here.

I enjoyed my stay at the double tree, i was unsure at first from the neighborhood but the hotel was extremely clean and the staff was wonderful and very accommodating, especially Emily at the front desk . Because i was celebrating my birthday She made sure my stay was as comfortable as possible. Would definitely recommend staying here.

Front staff was super friendly with my check in and questions. The shuttle offered (not part of Hiton, but 3rd party) was a great addition to amenities. My 3 star ratings come from the room. I had a room on the 4th floor in a corner at the end of a hallway. Upon enterring it smelt.. off. Sort of like there was a flood and they didn't quite mitigate properly so the smell of dirty feet/mold lingered in the air. I tried to turn the heat on at one point and it made the dirty feet/mold smell WORSE. Like so bad that I couldn't even handle it despite being cold. It also had an underlying smell of burning rubber - which could be from not using the heatin a while. If I left the air OFF - the smell heightened, along with a cigarette smell. The room was smoke free, but maybe it used to allow smoking? At random points in the night, I could smell weed. Not sure where the AC hooks up or takes in air, but maybe it was near the parking lot or just where people/staff congregate to smoke. The bed was comfy, the bathroom was clean, the room looks nice. It was just the smells for me. I did not complain because I was tired from travel and only staying in the room for maybe 14 hours. I won't stay here again even through the location was perfect.

Front staff was super friendly with my check in and questions. The shuttle offered (not part of Hiton, but 3rd party) was a great addition to amenities. My 3 star ratings come from the room. I had a room on the 4th floor in a corner at the end of a hallway. Upon enterring it smelt.. off. Sort of like there was a flood and they didn't quite mitigate properly so the smell of dirty feet/mold lingered in the air. I tried to turn the heat on at one point and it made the dirty feet/mold smell WORSE. Like so bad that I couldn't even handle it despite being cold. It also had an underlying smell of burning rubber - which could be from not using the heatin a while. If I left the air OFF - the smell heightened, along with a cigarette smell. The room was smoke free, but maybe it used to allow smoking? At random points in the night, I could smell weed. Not sure where the AC hooks up or takes in air, but maybe it was near the parking lot or just where people/staff congregate to smoke. The bed was comfy, the bathroom was clean, the room looks nice. It was just the smells for me. I did not complain because I was tired from travel and only staying in the room for maybe 14 hours. I won't stay here again even through the location was perfect.

Windows and carpet need to be cleaned in the hotel. Staff was great, food was good.

Everything

Good stay for the price.

I felt like it was a jail. It was in gates because it was so unsafe all around

This was in a horrible area. Not what it said online. I was very disappointed

Hilton’s standards are falling…fast

Very clean hotel. Staff was friendly. Very quick checkin process

Do not stay here. I had booked a room with king size bed. After a long day of travel they gave me a room with two queens which I did not request. I was charged an upgrade the following day. They refused to refund the amount and even provided amex with a receipt I had never seen before.

Staff at the hotel were amazing! Every person was extremely kind and helpful throughout our stay. The restaurant had good food and was quick to order. Overall a really good experience and would recommend.

Room could have more service, booked room for 4 people and only revived bath accommodations for two. Had to request multiple time for more towels. Room did not have a table or luggage racks.

Room dirty very unsanitary hair on everything floor not mopped filthy

Got to the room and it was not as pictured. My daughter got bit up. Bed was nasty. Sheets were dirty with crumbs and hair particles. Bathroom tub was so disgusting we showered in our pool shoes. This hotel was nothing like the pictures. Waiting to hear back from management. Hallway carpet was dirty. Visible stains. Hallway smelled like weed & tobacco

Overall great experience.

First， they did not provide free breakfast which is very expensive; second, the service are very rude, third, very Noisy near the highway, bad location, surrounding community are unsafe; As the Hilton Honor member, this is the most terrible experience in Hilton.

Staff was friendly and helpful. Updates to the building were obvious. Parking was a separate fee but grateful for gated parking due to area.

Comfy bed. Clean room.

There was no ventilation system in the room, the room was very stuffy, the room was clean, the bathroom was not clean. We did not like the hotel contingent! also for breakfast it was shown here that it was between $10-14 per person for adults but it is not like that, they lied and wrote it is around $25-30 per person.

Good

need pay parking 👎

one of the sheet on the bed was dirty.and noise from the morning workers of glass store.

Nice service

Great, friendly staff, clean inside. Most definitely a nice hotel to stay at if you need to arrive a night before getting on a cruise ship.

Clean room

Muy amable la persona de la recepcion en la noche que llegamos.

Our one night stay was comfortable. Rooms were spacious, clean.

I'm surprised a hotel (especially a Hilton property) operates in this particular location. I'm not from the area but would have chosen a different hotel if I had known about the neighborhood.

Exceptional

Clean and food was amazing

Perfect

Clean hotel

The cleanliness of the room

We have stayed here twice and the people that work here are so friendly and nice and it’s always clean

Instead of a normal response, he suddenly became defensive, raised his voice, and insisted that early check-in only happens “based on availability.” When I asked directly whether any rooms were available, another clerk handed him a key right in front of me. Only then did he reveal that early check-in was possible for an extra fee — something he never mentioned while I had been waiting for more than two hours. He then escalated the situation, made inappropriate accusations, and even refused to check me in until another manager intervened. This was the worst customer service I’ve experienced in over 20 years of frequent travel. Completely unprofessional and extremely disappointing.

room was clean and nice

The only comment I can give you is I did not get to stay in that hotel. The according to the person that I talk to said that I didn’t have any reservation , also the bad part was I did not have with me the reservation number.

The hotel room was clean and had no smells. The staff was helpful and kind.

great place to go good people and that bar tenders are something else lol lets go PRada!

Clean room but you had to pay extra for parking

Great customer service

The food in the restaurant was amazing better than average

Looks old and not very clean for the price. Restaurant is lacking.

i wont be back . There is always something like double billing me or failure to post a receipt

😀

Noise early in the morning from the glass store worker next door .

Location,Location, Location! My daughter and I felt Safe and Secure. Front Desk (Customer Interaction/Service), House keeping Staff and Amenities, Clean Room

Staff very kind. we are in town for a family emergency and needed to check in early. They lets us check in early and made it easy for us

Neat

The room given to us was so dirty and not well maintained.

Mario was amazing, patient, and so understanding! thank you so much for making our stay stress free.

This property served our needs but was not “exceptional.” The staff were friendly, helpful and kind but the room was not as clean as we’d like. The linens appeared clean but upon closer look had small black dirt specks we later figured out came from the floor, the laminate floor is better than carpet but was not clean. The floor had crumbs, lint and tiny hairs which would stick to your socks/slippers and transfer to areas like the bed and bathroom. Overall we felt safe and comfortable in our room. Breakfast exceeded our expectations.

Breakfast was not included and you have to pay for parking!! You should never have to pay for parking when you are staying at the hotel! Rooms were very safe, you have to use your room.kwy to get to your floor. Night staff was not friendly and we did not get the cookies when we checked in. Morning staff was very friendly.

Pristine, clean room. Nice amenities of fridge, bottled water and Keurig coffee maker. Linens are quality cotton. Easy access to highway. Friendly and helpful front desk staff who greeted us with a welcoming smile. Much appreciated.

Fantastic customer service! Rooms were clean.

good

Hair in bathroom

The hotel was ok, needs some updates. The staff was friendly and helpful. Not sure why they are charging for parking. Neighborhood is not very safe. I am a Hilton Honors Member and stay exclusively at Hilton properties. This will not be a repeat.

Almost, could have used a little bit more cleaning.

Hotel was great but parking lot was difficult to find then didn’t feel safe to leave my car in. People walking thru and dim lighting.

I must admit I was so upset that I asked to pay for parking being that I paid for the room BUT!!!!!! The gentleman that had assisted me with his mannerism is above reproach plus he charmed me with a delicious cookie calmed me down. We had a CUMBYYAAA MOMENT :-) and I apologized and then being in the comfort of the room made up for everything else, also to put the chocolate chip in the cookie! A very handsome gentleman by the name of Rosevelt tells me to make it an enjoyable day. I CAN’T WAIT TO GO BACK!!!!!!!! IT WAS DOUBLE TREE NICE!!!!!!

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Breakfast was a proper for breakfast and not just a granola bar and microwaved eggs. Internet speeds were above normal and I could browse with next to no lack Room was clean with no issues. There was a $10 per night parking fee.

Nice

Cool

Bedbugs and I was offered complimentary breakfast and still didn’t get a call from the manager.

V

Good customer service and the chocolate chip cookie

Good customer service care and them chocolates chip cookies

There were pubic hairs in the bathroom towels, doors close at 9pm because there are drugaddict homeless people surrounding the entrance... Stay Away! RUN!

The room was excellent, the staff was great; which made my trip awesome

Room was clean, staff was friendly and helpful, restaurant has great food.

Very welcoming staff, clean any requests were delivered quickly. I would stay again!

Clean room. Staff were very warm.

Our stay was okay. The parking situation isn't as straight forward if you are not from the USA.

Mr. Roosevelt was very kind and friendly

They gave away my reservation for a King bed and the room was mediocre at best. Far from why you expect from Doubletree.

Everything was good

*

Good

The staff was welcoming, the bar service was friendly and the security measures to get to the upper floors was appreciated.

Unsafe location. Dirty bathrooms.

great overall experience would recommend

Friendly staff

I didn’t like the location of the property. There were a lot of homeless people around and not many places to eat.

The room was lacking basic items, shower gel and shampoo. No effort was made to refill once notified. Also, parking in the hotel parking lot was pay by plate which would have eliminated the hotel as an option if that was listed prior to making a reservation.

Very nice clean room. Beautiful inside the lobby. The outside location was awful. Very sketchy neighborhood. Katy at the front desk was very kind and friendly. She made the stay very pleasant

Will stay here again. The staff was awesome

There was mold on my bedding, I told management and they did not do anything about it. The hallways were wet and muggy, and the area was unsafe.

This place is in the ghetto! Homeless people everywhere. It has a high fence around the property, but we felt safe once inside the building. It was clean and the staff was wonderful.

I would not recommend this double tree

Every member of the staff I interacted with was top notch. They were all polite, positive, and helpful. They looked to provide the highest level of customer service possible. And they provided service with a smile.

I paid $232 to stay at this hotel. We all know that Doubletree is a nice hotel. I went in there and the floor was dirty. The walls were dirty. The bathroom faucet by the shower was loose. The furniture looks old. The room phone is old. The comforter on the bed was spitting out feathers. The mirror where you walked in at that is all scratched up. You have to pay to park. And you have to pay for breakfast. It’s a complete rip off. If the room was nice how Doubletree normally is, I wouldn’t have complained about paying to park. But why should you even have to pay to park when your room is almost $250. I will never stay there again. If I could’ve canceled my room, I would have never even went there. It was just really rundown and dirty and just not worth 200 and something dollars.

Had to ask 4 times for fresh towels and was told by the service attendants that if we ask for towels after 10AM we would not be getting fresh towels that day keeping in mind the hotel was only at 20% capacity. One of the elevators were out of service everyday.The outside of the building looks better than the bathroom. Overall, not happy with the service. We didnt have hot water for a day with no time estimate as to when it would get fixed. No complimentary breaksfast, over priced, no cash options to pay for anything keeping in mind we travelled with children so had to do the drive to the nearest CVS/Walmart to get things that we forgot. Will not stay here again and will share our experience with the corporate office that I work for.

A little confusing to get to. While the hotel appears to have been renovated, the location and surrounding area does not fit the Hilton brand.

Overall Good Accommodations and Pricing.

Very nice gym!

Fine

The hotel was clean and the staff was friendly and very accomodating. Thank you! 😀

NICE

bed was very comfortable

Everyone was so nice and helpful. The restaurant servers were so awesome!!!

Tv didn’t work

I stayed at Double Tree by Hilton Miami North I-95 for two days and had a great experience. The room was clean and comfortable, the staff were friendly and helpful, and the overall atmosphere was relaxing. Everything went smoothly from check-in to check-out, and I’d happily return in the future.

Be prepared to pay for parking

Don’t stay at this hotel,no customers service they care just for money not you.

Had an excellent experience customer service was great

Great

The gym is 24 hours. The room that backs up to the gym (219) is where they put us on a Tuesday night. All night we listened to weights being slung, running on the treadmill and loud music being played. I asked to speak to the manager and was told they would call me. They never did. I thought I went to a Hilton but not with this service.

Absolutely, horrible place to stay with terribly rude and nasty manager (Roosevelt)

The hotel staff was kinda rude and short with everyone. It was listed that parking was included but it is not. The room is nice and the pool is big and clean. Location is off 95 but not much around it. Its kind of a run down area.

Hotel is much better on the inside than it looks on the outside. Rooms were very clean and the staff friendly and helpful. Good value for the money.

No me gustó, reporté que el aire mucho ruido hacia no me ayudaron y dormí con calor los dos dias. Pedí q me dieran agua y ne dijeron q no podian darne mas agua. Por favor es un Hilton no puede ser que nonte den agua. El parqueo horrible psrs pagar. En la bvda vuelvo a quedarme en este hotel. Malisimo.

Quick stay, good location for what I had planned.

Unsafe

Hotel was very sketchy!! They say you can check in only after 4 but the deadline is 6pm we rented a room for 3 days, and they gave our room to someone else, it was so terrible that we had to sleep in our car in a sketchy neighborhood. We attempted to use the other days we had paid for, and they said no, they kept our funds and booked it for another night. There was a gentleman up front that kept looking into cars saying he was selling items. I would never set foot in this rio off establishment ever again. They would also not even provide a partial refund.

The property is dirty and not safe.

This hotel is very nice and affordable. The ladys at the front desk were so nice helped with any questions we had and made checking in very easy. I would definitely stay here again

This place truly captivated me, and I wholeheartedly recommend that everyone experience it. The room offered a serene and clean environment, complemented by the warmth of the friendly staff. I look forward to returning.

Everything was nice

I always book this hotel. I love how close it is to I-95.

Very spacious

Old property with small rooms

Thank you Double Tree for your double standards and always a beautiful clean stay.

Very nice and clean, the bathroom door could have a little upgrade, but overall beautiful clean place

Very good room service

n/a

While the hotel has potential due to its location and amenities, I would not recommend it unless they improve their cleaning standards and general upkeep. If cleanliness and attention to detail are important to you, I'd suggest looking elsewhere for now.

Good hotel in a convenient location

It is amazing

Guest should not have to pay for parking

Clean and friendly

Not my cup of tea.

Nice and clean!

Beautiful lobby and room. We were very disappointed that breakfast was not included.

This doubletree location was perfect. It was very nice, clean , and quiet hotel. The staff was friendly as well.

I left some New sneakers in my room and I called the same day when I arrive Home and they said they didn’t find them, very sure I left them in the room so housekeeping stoled them

Very clean, hospitality excellent

Checking in was easy and the young lady was so friendly and personable. Wasn’t expecting to pay to park but it was a reasonable price at $10.

Beautiful and clean. They have a very courteous staff.

I am requesting a refund on this property. It does not look anything like the pictures. There were homeless, vagrants and prostitutes all over the neighborhood and in the hotel parking lot. I was terrified being a single traveler and felt unsafe and extremely vunerable. This hotel should not be on Orbitz and Im shocked you would allow such an unsafe hotel to list. Janine Bertolucci 915.588.8180

We stayed here many times and feel it is the best choice in the area. Our room is always clean, and the staff are helpful and friendly.

Front desk manager was rude, you had to pay for parking outside the hotel, and they tried to double charge me

Great hotel in a questionable area.

Check in was easy - no complaints however after the lady rep left it was a male employee that was unhelpful n rude - hotel room was ok, couldn’t get extra towels

Booked this hotel for the F1 Miami race and for the price it was good not too far away yet away from the traffic of being next to the track.

Very nice hotel with excellent room accommodations, however, no lunch served, and dinner menu limited. The guest were middle class and were allowed to walk in bathing suit in lobby, not covered up.

I had a wonderful stay

Na

Clean and simple, be aware you have to pay to park there and

Excellent

Excellent. Will stay againz

Staff was friendly, and welcoming

Staff was friendly and helpful. Warm cookies were great. Place was nice and clean.

Real ou Nice stay.

It is pretty clean

Parking space advertised as "FREE" but had to pay.

Richard and Natasha were absolutely amazing

Music from gym was loud up to the 2nd floor.

Clean and convenient.

I did not know that we have to pay for parking.

Special thanks to Nehemy and Fatima. Employee of the year

Terrible area, apart from that far from downtown. What prompted me to give it one start? I was billed by Expedia $73. and then billed by Hilton an additional $160. Learned my lesson.

The sheets were dirty , and we didn't get a warm cookie

Nice pool

Cookie was the best part!

very nice and helpful staff

Common areas in hotel clean. Room could have been much cleaner. Hair in bathroom and dirt in floors. Usually when we book at Hilton we have the reinsurance of their quality in hotels. This one however could use a remod. Staff was kind and easy to communicate with.

Staff has been wonderful!