Days Inn by Wyndham Miami Airport North

Conveniente

Muy amplio y limpio

Bugs in rooms/ door key cards wouldn't work properly

ESTUVE CINCO (5) Y LA HABITACION NUNCA FUE ASEADA. EL SERVICIO SANITARIO Y EL LAVAMATOS ESTUVIERON SIEMPRE EN MAL ESTADO. NO LO RECOMIENDO.

No breakfast Na

Bad

Didn’t know it was this bad. The room I was placed in had sour flies, the flouring missing or raised and the toilet not working. I told front desk about it and no one came as they said. I even fell asleep and when I woke up to use the restroom called front desk and had to change rooms that hour of the night. That was it for me.

Friendly staff

Quick and convenient

The location close to the Airport. There should at least be 2 bottles of drinking water a tea kettle and some tea with cup and glass in the room.

The lady staff in the reception spoke very rudely when we asked the location of pick up service from Airport. There is no lift or ramp in the hotel . The drop service to miami port was very good . Room was nice and comfortable. Pick up point from Airport was not convenient. It was very difficult to climb up with luggage

The bed was perfect! Your front desk staff informed a man that was not on my folio that I had not checked out. Prior to check in I let the front desk know that I was running away from a DV situation. I am now back with my abusive husband.

Parking Almost everything

Front desk staff not super friendly or helpful.

There were termite bugs all throughout our room and I mean hundreds of them. We asked 3 times for a different room but we never received one. We were in the building behind the main hotel. Apparently, the entire building we stayed in is infested with the termites. The staff all knew about this problem but they didn't change our room or do anything else about it.

Very good

Exceptional

Very well located, the shuttle came on time but also leaving, that was good. Nearby some small shops for the basics, and in the groundfloor there was a Subway with good sandwiches, A lot of people in the place smoking, not lift, room was far and there was no covered walkway, so we got very wet. The room was clean but old mostly everything, for the price is what you get. for one night near airport could be ok, even recommended.

Everything was great. Keep it up.

Pleasant

Exceptional

Unfortunately we checked out a half hour after we checked in, with no credit at all. We went to our room, what was supposed to be a queen bed was barely a full. There was rust and dirt everywhere and a lizard was in the bathroom. Nothing was clean and the pictures online must be from when they first opened the hotel because nothing matched. Since we booked through Hotels.com they said they couldn't refund us anything. We would not have left if it wasn't disgusting so I don't see how we don't get any money back for false advertising.

The staff is great, very personable, and as helpful as they needed to be. Check-in was easy (once I got to it, I'll mention more later) check out was very easy, and there were no surprises. The girl at the desk even offered multiple possible rooms based on our convenience. The bed was clean, there was indeed plenty of parking, and I didn't feel like the area was dangerous. I also did agree that the rooms were extremely dingy, though not unacceptably disgusting. Really just kinda run-down, haphazardly repaired when needed (e.g. what looked like a non-slip mat in our bathtub was actually a rubber repair pad from a broken tub that collected water) and not a place I'd want to spend much time awake. The shower was paltry at best. I've had golden showers with more water pressure. There was also a lot of airplane noise, though being right next to the airport I don't see how you can avoid that. The walls are quite thin too so if ambient noise from people outside bothers you, this isn't the place for you. Unfortunately for us as well, the place was very understaffed. Check-in took 30+ minutes as there was only one girl at the front desk and the sussy group in front of us decided to make a cash reservation for their whole family with 3 rooms on-the-fly. By the time we were done, there was still a huge line behind us. TL;DR This place is cheap for a reason.

Everything was great Everything was great

Absolutely nothing! The lobby gave a much better first impression than the actual room. Unfortunately, the room itself was outdated, had an unpleasant odor, and did not feel very clean. The bed felt unstable every time someone sat on it, and overall the room was not what I expected based on the listing. The photos online are also very misleading and make the property appear much nicer and better maintained than it actually is. I do want to note that the gentleman who checked us in was friendly, helpful, and professional. However, another staff member was rude and appeared to be arguing with him in front of guests, which created an uncomfortable atmosphere and was not something customers should have to witness. For a one night stay, we made it work, but it was not a comfortable experience. Between the condition of the room, the misleading photos, and the lack of professionalism displayed by some staff, I would not choose to stay here again. The only positive thing I can say is that it was only one night.

Very good

Exceptional

Good

There was a pool

Bad

Very good

The sound isolation is not very good. I could hear people talk in the neighbor's room.

Exceptional

Location First room ac leaked on our shoes

I did not like the fact we were promised a transfer to Miami Port for a cruise but the driver was not using the list which my name was the 1st name on the list. The staff are extremely distracted and not focused on customer service. The room was clean and close to the airport.

Superb

Disappointing

The staff stops me from coming back to this hotel! Never again.

The shuttle is shared with sister hotels. From the airport to the hotel, the wait wasn’t terrible. The shuttle from the hotel to the cruise pier was a mess. I was asked to switch my time and when arriving at the sister hotel was told that MY hotel couldn’t do that and they had no idea what was going on. The man was rude and very unhelpful. We were made to stand in the rain and because my time was moved I wasn’t even guaranteed a spot on the shuttle. I ended up sharing an uber with another guest who was treated very poorly.

Its a budget friendly hotel more suited for an overnight stay.

Exceptional

Nothing Poor and unreliable shuttle service. Very inconvenient for a tourist relying on the shuttle for transportation.

It stated two queen beds, but had FULL size beds, the bathroom had rust in the tub along with pieces of hair that weren't ours. It was an uncomfortable feeling the entire night and I know I would never stay there again.

nothing Our room was disgusting. It had clearly not been cleaned in a long time. There was mud on the floor, bathroom and closet were dirty, and there were BUGS IN THE BED. Literal larva and broken off wings. DO NOT stay here. We left and did not stay the night.

Staff was excellent There was no fridge or microwave and no shuttle at my departure time

It’s next to a McDonald’s Insects in room.

I was in room 506 and there was mole in the room , I hope I don’t get sick

Very good

Superb

Just your average airport hotel with transport to from airport staff ok nothing to shoutout, subway at hotel and McDonald’s just down within walking distance also has a pool so that’s a plus Transfer guy drove passed hotel and made us all way one hour don’t offer day rooms some staff not so helpful

Exceptional

Very good service and very clean

I was not happy with my room due to my room was upstairs and I had 2 kids with me and 3 luggages....when I went to my room I saw 3 rooms available on the first floor...

Passable

Bed was comfortable. Close to the airport. Room was a little dirty with hairs in the bathroom. Called for the shuttle and was told it would be there at 10pm, one drove past myself and another group and one was full. So the wait was over 40 minutes for the shuttle from the airport.

Passable

Very good

Not staying here again. Spiders and bug remnants in the rooms, soft spots in the floors, and a shuttle that never arrived.

The front desk staff totally forgot about us while we waited for a room sitting right in front of her. The room was dirty, floor sticky and filthy that we kept our shoes on at all times. There were also bugs in the room, one even falling from the ceiling. The shower had no hot water, the toilet barely flushed. Our bed was broken and the mattress was sunk in the middle. The neighborhood was very shady...never again!

This hotel is a joke. They do not offer breakfast. It is nasty and the room is extra small. No hot water for bath at all. I paid too much money. This hotel is over priced.

More like a flop house , sounded like a frat house

Very good

Best stay ever

Had multiple issues while staying at this hotel, which caused me to change rooms 3 different times. Staff was friendly and helpful but I just think that their cleaning and maintenance practices need to be improved.

I have pictures the room have roach have bed bugs is bad condition all don’t have fridge don’t have microwave

.

Hotel is outdated! Price a bit above average.

Very cl;ose to the airport. Shuttle service was very good Old rusted bathroom, need updates

Good

The property was incredibly beautiful. We also had easy access to numerous amazing and delicious restaurants within walking distance of the hotel. The pool was exceptionally clean and warm, and the welcoming environment, coupled with the delightful aroma, created an unforgettable experience.

Very cl;ose to the airport. Shuttle service was very good Old rusted bathroom, need updates

It was a bed and convenient. Service was horrible. I jas to wait 30 minutes to check in at 11 pm. Room was not clean and I didnt shower.

Exceptional

It was a bed and convenient. Service was horrible. I jas to wait 30 minutes to check in at 11 pm. Room was not clean and I didnt shower.

The property was incredibly beautiful. We also had easy access to numerous amazing and delicious restaurants within walking distance of the hotel. The pool was exceptionally clean and warm, and the welcoming environment, coupled with the delightful aroma, created an unforgettable experience.

Bastante bueno

We loved our stay at this hotel. The staff were really nice and respectful. It will be nicer if it’s inclusive of breakfast

We loved our stay at this hotel. The staff were really nice and respectful. It will be nicer if it’s inclusive of breakfast

Staff was nice Very very unclean, there was blood on the bathroom floor and on the bathroom wall. Hair all over the place. The floors all over the room were not mopped or cleaned at all - TV and phone system did not work - definitely would not stay here again and would not recommend

Staff was nice Very very unclean, there was blood on the bathroom floor and on the bathroom wall. Hair all over the place. The floors all over the room were not mopped or cleaned at all - TV and phone system did not work - definitely would not stay here again and would not recommend

Very good

Location. Shuttle. Price

The bathroom was old and people staying around The teller had me waiting to get a room

The teller had me waiting to get a room

Todo bien

It was quiet and clean however it did smell a little of smoke

Close to the airport, close to my location for business I can understand going green for change of sheets or towels every three days, but at least helping tidying things up or making the room everyday would be appreciated.

The property was nice and calm. Fairly quiet never heard much noise from outside. All the areas were kept clean. Access to uber/lyft and DoorDash/uber eats was easy. The pool was really nice and the kids enjoyed it. The WiFi signal wasn’t the best we had issues connecting and staying connected. The tv was also slightly damaged with a piece broken in the corner and a line on the tv. But the kids didn’t mind it much.

Location. Shuttle. Price

Close to the airport, close to my location for business I can understand going green for change of sheets or towels every three days, but at least helping tidying things up or making the room everyday would be appreciated.

Passable

Roaches EVERYWHERE

The location Roaches EVERYWHERE

The property was nice and calm. Fairly quiet never heard much noise from outside. All the areas were kept clean. Access to uber/lyft and DoorDash/uber eats was easy. The pool was really nice and the kids enjoyed it. The WiFi signal wasn’t the best we had issues connecting and staying connected. The tv was also slightly damaged with a piece broken in the corner and a line on the tv. But the kids didn’t mind it much.

Passable

Cheap Free shuttle too port. Good pub a short walk away with good food. Very noisy aircraft noise all night. The a/c compressor also very loud. People allowed in the pool area at 1 am and they were VERY loud

The room was ok. It was clean. Parking was tight

The pictures do not match with the current maintenance of the building Need an update on everything bathroom, bed, towels, shampoo and soap and was not clean and should be a not smoking hotel smell really bad

Friendly staff There shuttle service is bad . Even though it says it runs it doesn’t.

Need an update on everything bathroom, bed, towels, shampoo and soap and was not clean and should be a not smoking hotel smell really bad

Room is clean but the staff do not explain properly how to go to the room. They should have map and directions how to go to the rooms.

It was cleaned even though it was a short stay we were offered clean towels. I was expecting a small refrigerator and a coffee maker

The hotel has a problem with bugs right now. I found them in my bed. I think they were termites but I'm not sure. When I pointed this out, the front desk person moved me to the other end of the hotel where I found the same bugs. After I brought this up again, they moved me into another building where I was finally able to fall asleep in a bed that did not have bugs as far as I could tell. I do not believe they were bed bugs. But I did not want them in my luggage and I did not want to risk getting bitten.

The hotel has a problem with bugs right now. I found them in my bed. I think they were termites but I'm not sure. When I pointed this out, the front desk person moved me to the other end of the hotel where I found the same bugs. After I brought this up again, they moved me into another building where I was finally able to fall asleep in a bed that did not have bugs as far as I could tell. I do not believe they were bed bugs. But I did not want them in my luggage and I did not want to risk getting bitten.

It was cleaned even though it was a short stay we were offered clean towels. I was expecting a small refrigerator and a coffee maker

Cleanliness

There is no elevator so if you are doing an airport transfer, then be ready to lug your bags upstairs.

Good inexpensive place to spend the night. Unique property, old Miami style. Really a cool place

The people who work there are very friendly the hotel is really clean the hotel is really clean

Shower was a drip which was a drag.

Love it nice hotel

Pickup from the cruise ship terminal, is difficult

The room was satisfactory and a good value for Miami Airport. The main factor was convenience and location and the free shuttle to the cruise port. The lock on my room door did not seem solid enough. The hotel is old and needs some remodeling. However, the room and bathroom were clean.

The staff

This place was horrible dusty im not sure how anyone stays there

THE DEPOSIT CAUSE YOUR BUSSINESS LOSS FROM ME . I HAD JUST ENOUGH TO COVER THE ORIGINAL FEE.

Hotel is outdated. Rooms were basic. Stayed here for one night. It was cheap. You really get what you paid for. Close proximity to miami Airport, free Airport shuttle, a subway attached to building.

It was not what was seen online. Definitely a few stars then what was requested

Passable

The prpoerty is a little older. It's very clean. The staff is nice. Great for a short stay. I appreciated the shuttle service. Thank you

The room was okay for a night stay. Light bulb in the closet did not work and the shower took a long time to have warm water. Good area though close to airport. Hotel rooms could use a renovation.

Exceptional

Longer hours for the shuttle from the airport to the hotel. Prices do not correspond to the quality of facilities.

Longer hours for the shuttle from the airport to the hotel. Prices do not correspond to the quality of facilities.

Good

Exceptional

Bad

…

Great experience

We've stayed here twice now. Rooms in the main building were not great, but we thought we'd give them another chance. We had a different room in a different building and that was wonderful and looked to be remodeled

Very good

We've stayed here twice now. Rooms in the main building were not great, but we thought we'd give them another chance. We had a different room in a different building and that was wonderful and looked to be remodeled

Superb

The two nights I stayed I asked for extra blankets and towels and I didn’t get it until the next day when checking out and the second night staying didn’t receive it at all. I stayed in a room that the tv and phone didn’t work the both rooms had bugs and roaches. The last room tried turning heater on and it started smoking almost catching on fire also I got a conditioner that was used and container was still on

The two nights I stayed I asked for extra blankets and towels and I didn’t get it until the next day when checking out and the second night staying didn’t receive it at all. I stayed in a room that the tv and phone didn’t work the both rooms had bugs and roaches. The last room tried turning heater on and it started smoking almost catching on fire also I got a conditioner that was used and container was still on

Location and price

Only plus is they are attached to a Subway if you need a quick meal.

I liked the airport and port shuttles. It was easy to use and very good service. The price we paid was good. I heard others paid more. The room was clean but outdated. Rugs looked dirty and old, bathroom also had rust and needs update. I did not like the fact that the buildings looked old and outdated. Rugs need to be changed for laminate floor, bahtubs updated and the bathrooms too.

Exceptional

The location and staff. The latter was always willing and helpful and did all within their power to remedy issues that popped up. It’s in dire need of an upgrade. The walls are thin - I was awakened on several occasions by a couple next door while they were doing the deed. The walls were shaking since their headboard was banging against the connecting wall. There was a roach in my initial room as well as insects crawling in the sheets. I was relocated and there were bug wings in the bathroom. I was greeted by another roach a couple days into my stay and found a dead millipede in the bathroom. My bathroom door also did not close and there was a visible spider making its home in the bathroom as well. Did I mention how thin the walls were? Was awakened by a woman moaning next door even after being relocated. Shout out to Matthew though, always smiling, pleasant and willing to help.

I liked the airport and port shuttles. It was easy to use and very good service. The price we paid was good. I heard others paid more. The room was clean but outdated. Rugs looked dirty and old, bathroom also had rust and needs update. I did not like the fact that the buildings looked old and outdated. Rugs need to be changed for laminate floor, bahtubs updated and the bathrooms too.

Very noisy, small unit. Outdated…..blood like substance on wall by shower

Exceptional

Subway in the lobby No refrigerator. Dirty floors Dirty bathroom

Subway in the lobby No refrigerator. Dirty floors Dirty bathroom

Clean Need basic facilities in room

Clean Need basic facilities in room

Exceptional

Very noisy, small unit. Outdated…..blood like substance on wall by shower

Nothing Nothing

Convenience Rub down

Room was very small for that price

Convenience Rub down

Very good

DISGUSTING

na

A refund. Stayed there day before cruise and it had bed bugs. Dirty people hanging out side every where so didn't feel safe. First room door didn't even close so had to move from there. Then bed bugs. Others had them also. Everything just needed it for one night. Cancelled the other night

Shuttle driver to from port to the airport was a little rude

Great location to airport, safe and clean N/a

clean room

The cleanliness of the room colored the overall impression. There was a little bit of blood on the light switch, floor and duvet. The room was generally clean, but very visible body fluids were missed. Staff took note of our concerns and viewed our pictures.

Very dirty rooms

Very good because of subway being on site Using the airport shuttle The driver was on the other side He didn't drive to the pick up station

Was quite dingy. The door didn’t shut well and there was a gap at the bottom of the door. It served its purpose but not much more.

There was no elevator and we had heavy luggage. The room that was first issue to us was dirty, that bed was clearly slept in a it was total unsafe, the bathroom was wet from a reverb shower. Had to wait for another room

Transportation N/A

Clean

Staff was rude and I had lizards multiple in my room the door was ajar at the bottom making it easy for rodents to get in the room.

I only stay one night and picked my room last minute. I wouldn’t stay again. The property is in need of major renovations. It’s more like a motel than hotel. Things were fairly clean.

yes

👍

Room was clean but roach and a lot of disturbing noises over my head and in the hallway

Close to the airport . It need better housekeeping .

This property is very convenient and safe for traveler who has a cruise for next day. Convenient place nearest to get something to eat. And also, they have shuttle free from airport to the hotel and the hotel to the port, we will give 5 stars to this property and would stay again for the next trip.

Nice room

Old property

I had a disappointing experience at this property. The staff were unprofessional and not helpful at all. I spent two days going back and forth trying to resolve an issue, and when I asked for a refund, they were unresponsive and acted like they didn’t understand the situation. I only stayed one night because of how frustrating the experience was. I would not recommend staying here, especially if you expect good customer service or support when issues arise.

Was a great cozy and calm

Property is older and needs a complete remodel. There are no elevators for folks on the second floor. If you flush the toilet, it take a while before water pressure to the shower returned.The front door was difficult to secure (probably because of the humidity the door was a little swollen and was tight within the door frame..the deadbolt lock was difficult to close.

Short overnight stay. Staff very professional. Beds verrrry comfortable. Few upgrades needed to building but otherwise would stay here again. If u early have room to store luggage .Subway attached and IHOP closely walkable -)

Lack of staff, lack of house cleaning

We waited 1 hour for the airport shuttle. Had to call the hotel 4 times. Blood stain on shower curtain and huge bug. No elevator. Smell of cigarette smoke. No more room on shuttle to cruise port. No coffee machine in the room ( contrary to description). Next door McDonalds was open only for drive through by the time ee got to the hotel. Can’t remember a single positive thing about the hotel.

I selected this hotel because it provided both airport and cruise port shuttles. We were only overnighting prior to a cruise so I didn't require anything special, just a clean place to sleep. The hotel is clean, but somewhat tired looking, but what I needed for the price I paid.

Great staff, airport shuttle was convenient and easy to find. Rooms were not very clean.

Rooms too small, bathrooms could have been cleaner. Overall hotel needs an upgrade. No complimentary breakfast

I had to pay for a LYFT. My flight was at 7am. And the hotel airport shuttle didnt start pick ups until 6am - which would have made me late.

Hotel stay was horrible!! Unclean, holes were in the walls, not enough towels, the shower didn’t work and when I asked for a new room they gave me a room where the shower was cold only. Hot water did not work! Never going back there ever!!!

.

Sin embargo, la habitación presentó problemas importantes de limpieza y mantenimiento, especialmente en el área del baño. El lavamanos (sink) estaba tapado y el agua no drenaba correctamente, lo cual resultó bastante incómodo. Debido a esta situación, tuve que cambiarme de hotel el mismo día y trasladarme al YVE Hotel. Considero que con una mejor supervisión en limpieza y mantenimiento, la experiencia podría mejorar significativamente

good ac. friendly staff

The room was clean and the staff were great, Parking was secure but the whole place seemed a little dated. Definitely good for a budget rental.

Parking was easy. Wifi never worked. The room was not clean. I asked for my room to get cleaned and they did not do it, so I had to go myself, twice, at least to get clean towels.

Couldn’t sleep as I was given room #118; last room on the 1st floor and so many people coming in & out the back door. The door would slam so hard it would wake you up. This room shouldn’t be available for anyone. Great accommodations of shuttle picking u up from airport and dropping you at the Cruise terminal.

It's near the airport and major freeways. The A/C did a lot of noise.

Older building but extremely clean 👌. Staff are lovely, professional. Close to other restaurant in 15mins walk so yes I'd return!

The shuttle from airport arrived in a timely manner. Morning shuttle to ship was driven by Fernando, who was incredibly personable and made the long wait time in traffic extremely enjoyable.

The parking is convenient. Rooms are clean but they are a little bit old. Furniture is new though. Pool is really nice, well maintained and never crowded.

Malas instalaciones, viejas y sucias; pase 2 dias sin housekeeping, me salieron cucarachas y el internet malisimo. No es como se ven las fotos

The pool was nice and clean with enough chairs/tables, but the grounds around were littered and had a lot of cigarette butts. Shuttle to cruise port was free which was nice, but we chose an 11am pick up which didn't leave until noon. We did not use the airport shuttle. Unfortunately we would not recommend this hotel and will not use it again.

This is an older hotel so does need updating. But our stay was just overnight so it worked . Nothing really close except a gas station . We were on the second floor so that wasn’t convenient since you have to carry your luggage up stairs. Luckily two nice young men offered to help us . So our stay was ok for just a night .

This is a good night or two hotel by the airport. It's an old fashioned hotel with ice and vending machines, but its clean and comfortable. I used the pool and almost no one else did, but it was nice to sit there and watch planes take off.

Las habitaciones son muy linda

I had called in advance to ensure shuttle timing.. i waiting one hour after being told it runs 30-45 minutes. I called again only to be told it would be another hour until it arrived. Upon my arrival to the hotel, the room was possibly the most disgusting hotel room ive stayed in. Stains on the sheets, hair, crumbs, and unidentifiable marks underneath the headboard. Floors were sticky. Furniture could collapse at any given moment. At night cockaroaches came out. Shower never got hot. The next morning i arrived early for the shuttle just in case, only for it to arrive at full capacity, making it available for 2 passangers of the 12 people waiting to get on. I had to pay for an Uber to make sure i made my flight on time. ANY OTHER HOTEL WOULD BE WORTH IT.

Adding protest that had not been upkept.

Room was very dirty, needs deep cleaning badly. The phone and tv didnt work so I had to move rooms. Instead of me turning in the key card for the original room in during my checkout, i was required to turn it in at night. Front desk staff was rude and told me that she was working by herself, which I understood but I am a paying customer.

Have them a second chance and yet again towels in the room poor condition stains in them . Wi-Fi dropping in and out the room I had this time around 405 had a raw scent and full of flies

Clean room and customer services

The shuttle driver was great, too. The room was not clean, smelled like cigarettes and I'm allergic to cigarettes. There was a red stain on the floor and saw a bug or two but that didn't bother me... it was mostly the smell. I didn't sleep, coughed all night.

Gross!! I don’t know how this place has so many good reviews. Floors are disgusting, bedding wasn’t clean. Shower had rust in it. We felt extremely unsafe staying here. You get what you pay for!

Muy buena atteccion el cheking lo puedes acer 1 pm muy servicial recomendado

The WiFi network is very slow.

The clerk LaKeisha was calm and friendly. The house was okay for a quick stay but there was a lot of things the pictures showed I never seen. The room had things that were broken and very outdated. It was close to a lot of things such as quick food I’m not sure I would stay again cause it was not worth $200 a night

OK place to sleep but not a great value for the price.

I had a great stay! The early check-in was super convenient, and I really appreciated the free parking and shuttle service. Everything made my trip so much easier. Would definitely stay again!

Put on hold without even asking the purpose Of the call. We ended up taking a cab and paying $25. We were instructed to talk to the driver to arrange our pick up from cruise port to airport. The person didn’t approached us.

Good airport shuttle

The first room we got reeked of marijuana. The second room had garbage in the garbage can and used items in the refrigerator. It was unpleasant.

Stayed 1 night because we were going on a cruise the next day. I now know why they call it a roach motel as we ended up killing 2 that were in our room, so I definitely will not be staying there again. Good Luck to those who do.

Run down 👎

Horrible sketchy

That said, it feels like there should have been at least one more person working that night. Another thing: we were given a Venmo to leave a tip for check-in. I’ve never seen that before. I appreciated how hard she was working, so this isn’t a knock on her—but tipping just to receive the key you’ve already paid for feels a bit odd.

Property is old, not clean, and extremely loud.

AC kept room cool. Staff excellent

Registered as a party of 4 yet they only supplied us with 2 bath towels. Front desk said they had a shortage of towels and would try locate the 2. Never heard back from the front desk.

The hotel is out dated and needs to be upgraded all the way around.

We choose this hotel for the free shuttle service to the port for our family cruise. When we checked in they told us there was no more room on the shuttle. The lobby smelt musty/mildrew. We were told our room was in back through the "alley ", which made me nervous since it was midnight when we checked in. The rooms were very old and worn to a point i was nervous to sleep in the bed. I would not recommend this hotel.

The room was very dirty the bed and u could smell alll smoking still inside of the room . My daughter skin was bitting her alot because she couldn't sleep onnthe bed

Worst

Full of bugs that came out of nowhere. The doors all have big gaps in them. Super unsafe. Just pick the comfort inn that’s literally two steps next door or any other better rated hotel. Certainly don’t stay here if you’re afraid of critters, don’t like outdoor facing hotels, older properties, lack of facilities. Don’t believe the “great for a day” reviews, just don’t do it.

The shuttle drove right by us at the airport after I had called the hotel and inquired about the shuttle and went to the location and the shuttle sped on by. The first room we were in the remote for the TV didn't work. The toilet wouldn't flush unless you too the back off and pulled the chain to flush which everything inside the back of toilet was absolutely disgusting and rusted. Then we got moved to a new room where there were bugs crawling up the walls. Pillows that were horrible and stained sheets. Every time someone left their room the doors were being slammed at all hours of the night.

Property is definitely in need of a renovation. Does not look like the photos. The cleanliness of the room wasn't great- water damage, rust, dirty floors, etc. Bed and linens were fresh and clean though. Our flight got in around 11:30pm so we missed the last free shuttle. When our uber dropped us off there were some random people hanging out around the outside of the hotel which seemed a little sketchy (did not appear to be employees or guests). The free shuttle to the cruise port was a pleasant surprise however and made our mediocre stay worth it. Wouldn't stay here again but it was fine for a night.

Staff friendly, but rooms damp and worn.

Staff was friendly, the conditions of the hotel were not. There is no breakfast like advertised and for $250 I should not wake up to cockroaches.

I had to wait quite a long time for the shuttle, and it was also a bit difficult to find due to the number of similarly named shuttle services. Other than that, everything was okay.

👍

Pool was the only good amenity.

airport shuttle was okay and enjoyed a restaurant/bar within walking distance. Downsides, no hot water, everything filthy and unkept. Luckily the bedding seemed clean. Would never recommend staying there and was about $275 with taxes. I have stayed in some pretty bad pet friendly rooms that were better.

The room was fairly standard. It appeared clean. I slept well. The exterior door however had a gap a the bottom and a bug crawled in. The front area was neat and clean, The staff was easy to talk to. Parking appeared to be okay but we took the free shuttle from the airport. Make sure you ask where to stand exactly as it was not explained well and we waited for an hour. As well, the free shuttle to the airport was good. If you need food, there are a few restaurants close by. I had no other issues with the hotel. It met our needs for an overnight stay at a reasonable cost.

Cockroaches and other bugs crawling on the floor and walls. Noisy neighborhood and very loud people out in the parking lot. Hotel too expensive for what it offers.

We were given incorrect instructions on where to go at the airport to catch the shuttle. First time at Miami so we had no idea. It was quite the runaround. Rooms/bathrooms are tiny. No breakfast. Free shuttle from airport and to the cruise terminal was nice.

Perfect! Close to cruise terminal staff friendly

We booked a room to enjoy the pool while we waited for our flight. We were checked in early, and given a room right next to the pool. It was the cleanest pool I have every seen, literally. Huge too! I am nervous to even leave a review, because I don't want everyone else to steal our secret and crowd it up! Thank you for a wonderful 9 hours :-)

.

Vintage and Quirky but quaint and sufficient for a solo stay.

Excelente hotel y el trato super amable y atentos.

This is an old Hotel that needs a manger update! The only good thing about this hotel is the free shuttle to the airport and boat Pier.

Parking was easy however I had a problem with roaches in my room and person next door smoking

There was free shuttle to the port which was the only good thing about this place. There were roaches and bugs crawling all over the room and bathroom. My whole body kept itching me until we checked out.

Useful Airport shuttle and good parking lot. Property shows wear off but room was clean

airport shuttle driver disrespectful don’t tip . i’m not sure if the same driver drives the same van. please be mindful

We did not need parking. We checked out at 3:00am and the shuttle starts service at 6:00am.

Full of ants and dirty

I hope this message finds you well. I am writing to formally express my concern regarding a disturbing incident that occurred during my recent stay at your hotel. At approximately 4:00 AM, someone repeatedly knocked on the door of my room without any explanation or identification. This situation caused me significant distress and interrupted my rest. As a guest, I expect a safe and secure environment, especially during late hours. This incident made me feel uncomfortable and raised concerns about the hotel's security and guest privacy. I kindly request that you investigate this matter and take appropriate measures to ensure that such incidents do not happen again in the future. I would also appreciate any clarification regarding who may have been responsible for this disturbance. Thank you for your attention to this matter. I look forward to your response. Sincerely, Jeslin Martinez

The room itself was decent. My only complaint was the amount of sound coming into my room from other guest, that were not being obnoxious. Their sounds just came through the walls and ceiling as I tried to sleep. The staff was friendly and helpful. If I stayed again, maybe I would ask for an upstairs room to prevent the ceiling noise.

The photo is fake. The price was completely out of whack with the value. They couldn't even give you a free bottle of water in the room. The room itself was pleasant enough and newly renovated. But that's it. I won't be staying there again.

Rooms are basic but for the money I paid it was okay. They have a free airport shuttle which is good. I may not pay more than $175/nite personally. It is convenient to the airport. I heard a few people looking for a Walmart or Target nearby. But there isn’t one within walking distance.

Rooms and lobby are not at all as shown in pictures. Towels were rundown. Area is a bit sketchy. Overall cleanliness was lacking. I didn’t stay. Front desk staff was understanding when I told them why I was checking out not even 10 minutes later and refunded me.

quick check in and check out

It was what I was expecting but the shuttle from the airport was very confusing and hard to deal with and took too long because of how infrequent it was during a prime time. When my flight was delayed in the past it was more pleasant experience.

I don’t like days inn

Only saving grace was the 35% discount they gave us for our problems.

Rooms themselves weren't great, had to move from our 1st due to roaches, but 2nd was fine. The staff on the otherhand, top tier. Gabby, Lakesha, and Sabrina i believe were the 3 ladies that made sure we were all set. They made a 2.5 star into a 4 star rating.

The room was clean but very used. A decent sleeping spoy, we booked for the shuttle services and weren't disappointed.

Our room never got cleaned

Habitacion y el hotel estan en Malas condiciones

Staff was very accommodating and friendly. Point to note, there is no working elevator in the hotel, so if you are on an upper floor, prepare to carry your luggage up stairs. The room was clean & the beds were comfortable, however the bathroom door would not close. I do not feel I got the value for my money- though our stay was ok. There were stores within walking distance that offered food and drink. There is a Subway linked to the hotel & they offer shuttle service to/from the airport & cruise ports.

Hotel is showing some AGE… BUT, the room was clean and comfortable, (Although the neighbors were a bit noisy at 1:00am 😖

The check in staff was great. The room was clean and comfortable. I arrived about 9:30 pm. Around 10 pm a woman used a key and came into my room without knocking. There were 2 men standing outside. She said the previous guest had left cough syrup and she had to get it. I was shocked that she came in, that late, without announcing herself. I was a woman by myself and she really scared me!!

Room was older. Corners of floor was dirty. Chipped paint.frint desk girl was extremely helpful with taxi. Very nice front desk young man and young woman.

The room was spotless and the staff was helpful, friendly,⁰ and efficient.

Everything was great

Easy check in, clean, and efficient for two nights. Subway restaurant in the lobby, some restaurants nearby. Good place if you're going to be traveling, the airport is right there.

The fabric chair in the room was so dirty stained but the rest of the room felt clean. The room was very humid. When we woke up it was like the sheets, clothes were wet from the AC, we had it set to 72. At 4pm there was no hot water in our room, it was luke warm. People knocking on the door and putting flyers for Pizza at night, kinda unsettling. Staff was very friendly and helpful.

Staff was great and helpful. Room was good and clean upon checking in. But for some reason the tv and the room phone was unplugged. And housekeeping didn’t clean the room in one of the nights

Good for stay and continue your next trip

The ac didn’t work. The bathroom door couldn’t close.

The room was great but they really need an elevator!

Black mold all over the room, doors broken, public drU6 use in pool area, could not sleep because the mold affected my allergies very badly. I’m expecting a full refund. I have pictures and am expecting to hear from Expedia about this hotel and stay.

They have no amenities, no coffee, lights flicker, no hear, steady cold air AND no hot water!!

The bed and bathroom were clean but floor was not. Very very basic! No morning coffee in the room, in the lobby, nothing. Airport shuttle didn't start early enough to benefit us. The staff told us they would have a taxi waiting for us at 3:15 AM but they didn't. The phone didn't work so couldn't call the front desk. Their Valentine's rates were

No elevator, general 6/10

Muy bien

The room and halls were dirty. No elevator tho second floor, had to carry our luggage up the stairs. No continental breakfast.

Good

Staff is rude! Shuttle was free, 24 hours a day, nope! Cost me an extra $80.

For the price, I would expect it to be cleaner and offer coffee or water, but no coffee maker in the rooms, no refrigerator. Nothing. The only good thing i liked was the shuttle service, but next time I’ll pick a better hotel and use uber if i need to.

It was good

Great stay as usual!

great staff knows how to take care of guest needs rooms nice and clean

Mattress deformed, very uncomfortable, everything feels under the minimal quality you expect for the price. I would not recommend this hotel to anyone.

The room was very dated and run-down. The staff wasn't very pleasant. Everything felt "dirty". There were ants on the night stand and a salamander in the shower. The phone didnt work and even though they offer "early check in", they dont actually allow it. I didn't even see a fire suppression device in our room (sprinkler system,etc.)

Room

Room

Very great place to stay!

Everything It’s good!!!

Cold water in the shower, disgusting room, rude service.

Staff support lacking, and the room was dirty upon arrival (there was hair in the bathtub). Neighbors were loud, and staff were dismissive.

Its a madhouse ( but with a shuttle). Very run down and dated. There were ants on the end table, a salamander in the bathtub....the phone didnt work. No fire suppression system in the room (big deal i know, but i was asked what was wrong with the room). Staff was less than friendly or accommodating. Bed had a major sinkhole in the center. The only redemption was the free shuttle service.

The free airport and cruise port shuttles were an advantage.

I will not recommend this Hotel to any one.

They had roaches come out in the middle of the night, the customer service was terrible, the front desk lady had a problem answering questions, no early check in, we was in the lobby for over 6 hours, the heat didn't work, cable tv was from the 80’s.. I was better off on the streets!! Don't stay here, refund!!! Never again!

Room was clean, hot water had to run for 15 minutes before it even got warm never did get hot, The staff both day and morning was beyond excellent

Towels were dirty heat did not work

Bed was clean and comfortable, staff friendly, floors in our unit need fixing. Building is older.

Room phone didn't work. Closest door won't close. Room was drafty. When leaving, the front door wouldn't open and I was locked in. Took them 10 minutes to get me out of the room.

Staff was friendly.

The room was very dirty. Stained shower, under the bed wasnt clean, no coffee maker or microwave, the shower literally took 15 min to just get warm enough to make a shower tolerable, no late check out (even though they werent even close to booked up), no coffee maker like was featured in the pictures, no microwave, no mini fridge, algae pool, matress was super stained. It was the cheapest thing i could find but still, at 200 a night i expected better. Staff were friendly enough. But that doesnt really save this experience. My room was right above subway, it smelled like herb and cheese bread perpetually. So i guess it wasnt all bad.

Room was so so, patched walls and doors semi clean.

Room was visually not pleasing, patched walls/doors, semi clean. Girl at front desk extremely rude and not helpful at all.

The location access is great though.

The room is big—though a little dated—but it’s clean. The thing I liked the most was the receptionist (I should have asked for her name and posted it here). I arrived early, and the room wasn’t ready at the time. She asked the housekeeper to prepare my room as soon as possible, and they did.

Clean

Clean room, comfortable bed, but cold water, and one rude reception list. The manager was wonderful.

Mack, flexible lotta things didn’t work in the room no coffee in the morning.

TV wouldn’t shut off and no hot water.

No salia agua caliente , televisores viejos sin acceso a YouTube, Netflix. Personal con muy mala actitud.

I've stayed here many times and always very friendly front desk staff. Very well trained. Very accomodating. Great job!

We were arriving late at the airport, called the hotel a couple of times to hopefully ensure a late pickup, was originally told 12:00 was. Latest then it went to 11:45 as latest, we called at 11:35 numerous times and nobody could answer the phone, we ended up paying for Uber

Yes

The room had a musky smell, the toilet wasn’t working properly, the light in the closet was not working, had to manually loosen the light bulb to shut off and tightened the bulb to turn on. We were there for five days and had at most 5 hours of WiFi, went to the front office at least 3 times to see what was the problem and finally gave me a room closer to the front office to see if that helped…it didn’t. I know this is not a five star hotel but for the money we spent we expected a better experience.

Room is very old and not maintained. Detached building away from the main hotel. I’ve stayed here before and it was not this bad. Way overpriced. Won’t be coming back here.

The staff was nice, the sink was cracked, the toilet was clogged, lobby had a weird odor to it, floor boards were separating in the room, the deadbolt in the room did not work, the room and hallways were dark and dingy.

No hot water. No coffee maker. Would not come to the airport to pick us up. Said it was too late. The Miami airport was terrible at handling our luggage. They delayed us two hours.

Room was filthy, door didn’t open properly, staff was not friendly, no coffee, microwave or fridge. Will not return.

Service was horrible And told me i would get a reimbursement and never dis

Free parking. Courteous staff. Old lobby

Great services

Feels really run down. Handicap access door to lobby didn’t work. Told 2 different places to wait for the port shuttle.

The room was small, but clean, cozy, and comfortable. Lots of airport noise, but otherwise quiet. The airport shuttle runs once an hour on the hour.

Ok room if u only have to spend a night there which most prob do just that..

This place is unkept.. the room smelt like mold stains on the chair bathroom dirty rust on the appliances. After checking in I checked out immediately. Wouldn’t recommend.

The room itself was extremely tight. There was a strong stench that made me afraid I might get sick—it smelled like an old, rotten wood attic. To make matters worse, I left a lamp on and noticed caterpillar-like insects with wings crawling along the rim of the lamp. I killed one, but the next morning they had multiplied by at least 50. The worst part was when the bugs started crawling inside my carry-on luggage. I completely freaked out. The more I killed them, the more they seemed to multiply. I went to the lobby to show the front desk staff a video of the insects, and she stated that they were “termites.” The hallway was dark and gloomy, like an abandoned place. I’m not sure if I was just given the worst room, but the experience was terrible. The bathroom didn’t even have a vent. Overall, I definitely learned my lesson about cheap “low-tel” hotels. The only positive was that parking was available.

We ended up leaving and getting a different hotel but paying for this room anyways. Dodgy area dodgy room.

Filtering, not hot water for shower . Coackroach in the room. Very poor finition. It’s just to stay and go before a flight or cruise. Don’t expect anything else

Room was dirty. Bugs in bathroom, blowcdryer was covered in some kind of goo, Banging on walls, loud voices in hallway,

The place is old, out dated, and smelled strongly of cleaning chemicals or air freshners that were aggravating to my nasal passages or throat. The water took forever to heat and only got luke warm at best. The bed was comfortable and staff was nice. It needs an over haul. for thr money they xharge

Excellent customer service.

Yes,but the floor even i think it was clean the lighter color of the floor still look as it not clean.

Is very good

Poor information, one staff was hostile, and even said that giving a bad review would result in nothing. I was assigned a room outside the building and it was raining, and staff didn't care about my needs. I requested to change my room because of smoke smell, staff was unwilling but manager helped.

Staff was very helpful and polite

Hotel phone number was never answer for the shuttle pick up service at the airport. I have to pay a uber service to move from the airport to the hotel

Room was aweful, rusty, dirty floors, peeling paint, spiders on wall. Staff just sat around. Man was sitting near door, didnt get up to help, no assistance offered to get to room NOT welcoming! Front desk didn't know any local restaurants only subway next door. It was dark when i got there so didnt see much. Paper thin walls, could hear men talking and laughing in next room. I took pics. Don't stay here! :(

Shuttle to port

Staff was friendly and very helpful. The property is in a convenient location, very close to the hotel. The hotel is in need of repairs and upgrades though.

Upon arrival, we discovered that this is a two-story hotel. With no elevator and there are weird landings crooks, crevices, and stairs. The hallways and the carpet were dingy and disgusting and littered with trash. The room was gross dirty. I killed at least two cockroaches. All of the posts that said that the staff were pleasant and friendly. I’m not sure who they spoke to because the people that I talked to barely had the time of day to acknowledge us. There is one ice machine in vending for the whole hotel in a weird closet area no continental breakfast which I know wasn’t on the thing, but there was also no offer of coffee. Would give this a -0 if I could.

Older property but maintained well

The only value to this place is the shuttle bus service to and from the airport, also the ship terminal ride. The rooms were old and noisy. No coffee in room or lobby.

The room had multiple rust spots, toiletries were dirty and the floor was buckling in places. However, the bed was clean and comfortable, and the staff were pleasant.

Room was excellent and your receptionist was very helpful and friendly throughout the night trying to figure out the shuttle.

Staff was nice

Room

Bed was terrible pillows were great

Very nice people

One of the screws was missing on the lock for my door and we had to push the door hard to make sure it was closed completely

Staff are very Rude not just to me but to others customers there also and the Rooms were filthy and they had Roaches Disgusting place Don’t ever go there I would appreciate if someone could contact me

do NOT stay here. rooms are filthy. comfortable was badly stained. paint peeling. floors filthy

Very disappointed that this was considered a Wyndham property. For your sake avoid this hotel.

The staff was very grumpy. Just short with all the customers. I know check in is 3, but i habe never been to a hotel that wont let you check in at least 1 hour early. There was a family from overseas with elderly and children, all sleeping in the lobby because apparently at 2:45pm there was not a single room available. Cable was advertised, but each channel had a snow like effect making the tv unusable. Terrible experience. Will NEVER go back.

Wouldn't book this hotel again.

Room

I wasn’t expecting perfection going into my stay, but the condition of the room was honestly disgusting. The staff was very nice so points to them for that but I was extremely disappointed with the condition of the room, especially for almost $200 a night

Amenities dirty. Airport shuttle bus didn’t have hotel name or logo, I waited for more than an hour at the airport and had to take an uber for $35

Great service, clean, helpful staff.

Not enough dining places nearby

Yes

Was ok for a 1 night stay...check in at night was great..subway shop next door open till 10. Pm....only thing negative was being charged 2 dollars for a safe that had dead batteries and was not functional.

Room was musty, bathroom & floors were not cleaned well.

Good location for the cruise pier

Terrible. Bad air condicioner, no air dryer, everything falling apart. Bath clogged

Yes

The staff were very friendly. The room and hotel are very run down. The floor in my room has stains and spots all over and it’s hard to tell if it’s wear or dirty. The walls and ceiling have cracks and I can hear EVERYTHING in the rooms beside me and the room above me. Rate was cheap, close to hotel and Subway next door were what lead me to choose the hotel but would not likely choose it again.

The room is beat. Cracked flooring, cracked toilet, broken soap holder in the shower. Then water temp in the shower was only lukewarm and the water pressure was poor. Loud A/C unit. Would not recommend.

This is a good hotel for an overnight the day before a cruise. I wouldn’t wait on the shuttle from the airport, though. Took almost an hour. We should have just Ubered.

Staff at the desk are inviting and helpful! Rooms were clean. Beds were comfortable and I appreciate the labeled pillow selection.

Yes

The room was very clean and the staff was very helpful

The staff was friendly and the room was clean.

Breakfast needed

floors were dirty,bug in the shower wall ,

The rooms were disgusting. Water from the air conditioner leaked all over the floor. There were ants in the room. In the middle of the night I killed a cockroach in the bathroom. Pics are very well taken. Covers up the rust and mold. The people at the front desk were very rude to all customers. The shuttle to the cruise port was a half hour late then yelled at us to hurry up. When we dropped our luggage off he yelled at us to “go sit down”. Repeatedly. I wouldn’t book here again if it was free

Prompt availability of staff. They must provide quarters to guests for in-hotel laundry services. Rooms were clean. Shuttle services were also very helpful to port and airport. Everything as stated and priced.

Everything was great

Noisy hotel with noise from flights and cars etc. There was a cockroach in my bathroom .

Nice

The employees were nice

L employée à la reception n avait aucune façon/aucun sourire même insouciante.Lors de l appel pour navette elle répond =que puis je faire pour vous aider?je lui demande la navette/aucune réponse !!!!puis elle raccro he

The room was horrible. They had no baby crib after advertising it. It was like a MOTEL 6 that in the Dessert

First and foremost the bathroom wasn't clean, had hair on the sink near the knobs, the bed squeak real loud, the rails might need changing in room #229, the hotel itself people was complaining about no elevators, or breakfast, that night one of the workers was complaining about a guest wanted his money back because the tv wasn't working....the worker was loud and didn't care who heard him. I hate l changed my reservation from Comfort Inn and Suites to Days Inn.....will never stay here sgain

Room was clean. Staff nice, courteous. I missed coffee maker in room and frig. and carpets, but price was lower than next door Comfort Inn and Comfort Inn And Suites. I appreciate the free shuttles from airport and to port, but my flight was delayed, and I had to pay for a cab to motel. Not their fault, shuttle didn’t go late enough. I’m staying there again for two days in April and next Dec. two rooms.

Windows would not lock

I was given a room on the second floor with no elevator and I have a bad knee and a bad back

Room was dirty not cleaned need to get new cleaning staff. Door Unsafe does not lock very well. Room is outdated cigarette burns on the floor on the bathroom counter. Will never stay here again.

Courteous staff and convenient location

Cleaning needs improvement

It’s icky not the cleanest needs a lot of cleaning and updating better upkeep. Never again

The overnight staff was very nice. The room was clean & quiet.

front desk was exceptional from food recommendations with our late arrival and the printing of our cruise documents. room was good

Rooms were clean, staff was friendly. Older motel that shows it's age. Needed a place close to the airport for a morning flight and this worked. Subway in motel and McD's close by we're convenient.

Todo bien, excepto que nos cambiamos de la primera habitación por el fuerte olor a el restaurante Sub Way abajo del Hotel.

Other than that, for an overnight stay, I would definitely stay here again.

Muy buen hotel, todo estaba limpio, cuenta con todas las comodidades, y hay restaurantes cerca

Smelly carpets and roaches

Everythings was ok

They were roaches in the room and they didn’t want give me a refund or partial refund

The floors were in need of repair. The bath tub was very chipped and needs to be replace. Also mold around the bottom of the tub. The iron board was broken. I would not go back or recommend. Expedia should be more careful who the recommend.

Clean, great a/c, great parking.

The door to the room was jammed and had to be forced shut and open as well as the bathroom door, roach in hotel room, area was dreary and scary

The shuttle not alway late

Found 2 bugs. Would not recommend this place.

Floor was very dirty. My feet were so dirty, I didn't like it. Room was not ready till 4.

The room was dirty, was actually more of a motel than hotel. The floors were filthy. Big gaps under the front door which led directly to outside. There were large rats trying to get in the room and climbing in the trees outside the door. Expedia listing stated a transfer from the port to hotel but that wasn't the case. Just a very bad overall experience.

Excelentt staff 5 stars

In

It was a brief stay. Arrived at midnight It was an older place. It was fine

I stayed one night for business. The room I stayed in smelled of cigarettes and the curtains wouldn’t close all the way together. The floor was full of scratches and stained. The bathroom was clean but the toilet hardly flushed. You had to hold down the lever to have it properly flush. The furniture was outdated. The tv remote was old and had to be wiped down with antibacterial wipes. The tv only had 4 channels working and they looked horrible.

There were bleach runs on the art over the bed.

Could not sleep

The room has no microwave. No small fridge. Part of the sink is broken.

Room was a bit old and run down. Damaged walls and floors.. It was convenient. Literally next to the airport.

Room was infested with big roaches and toilet was backed up wouldn’t flush no room service and had to be moved to another room which was not good

Friendly staff, clean room, just what I needed. I will definitely stay again

Staff withheld information about shuttles or just lied to us about them. The rooms were really dirty. The staff and rooms were up to any good standards.

Not value for money

small beds

We did not stay as it was a very unsafe environment, the staff was extremely rude, the room was dirty, had mold and extremely unsanitary.

My stay at Days Inn by Wyndham Miami Airport North was very good. The location is excellent and made everything easy and convenient. The staff was attentive and helpful throughout my stay, which I truly appreciated. The room was clean and comfortable; I only wish it had been a bit more spacious. Overall, it was a pleasant experience and I would consider staying here again.

Just ok. Bed frame made all sorts of noises when turning on the bed.

As stated in the email, I received after booking

The best part was the airport shuttle. The driver was great!

Simple but clean & spacious Room. Nice Pool

The room was nowhere near as pictured. The room is dated and the shower knob was loose and didn't function properly. Per the listing, there was breakfast included but when we enquired, there was no breakfast, not even coffee. The door of the washroom was old and needs replacing.

I never checked in because my flight was cancelled and when I spoke to hotel they agreed not to charge me, since it wasn't my fault flight was cancelled, but I was still charged.

Room and amenities are old, run down, and in some cases unusable. Front desk staff was difficult to understand, mumbling and speaking in quiet/covered tones. Why do they staff the front with people who can’t communicate? And the airport shuttle that was promised at 6am was delayed 30 minutes. We didn’t stick around to see if it would eventually come, we just took an Uber to the airport. Our fault for not spending an extra 20 to 50 bucks for a decent place. Live and learn.

Place is a dive, but great for cruises given the free shuttles (airport and cruise ship). Just dont expect much with the rooms.

“I want to make it very clear that I never stayed at this hotel — not even for one day, one hour, or one minute. The moment I arrived with three children, I immediately noticed the bad smell, the poor quality, and the overall bad vibe of the place. Even before they denied my check-in, I already felt unsafe and uncomfortable. They refused to check me in and offered no real solution, leaving me literally on the street with my kids, our luggage, and nowhere to go. The hotel looks nothing like the photos — the hallways smelled terrible, the environment felt dirty, and the energy of the place was just wrong. What’s even worse is that this hotel reported in the system that I stayed here, which is completely false. You have cameras that can show I never entered any room. How can a hotel charge for a stay that never happened? Because of this I’m having problems with my refund. This place is low quality, unprofessional, careless, and misleading. Bad smell, bad vibe, bad service — everything bad. I would never book here again, and I strongly warn others: stay away.”

Very bad

The room was clean so that was a plus. The picture on the TV was blurry. Just a bad cable/satellite system probably. Nothing they could probably fix....The shuttle from the Airport took MORE than an hour. Once they answered the phone they said it comes around every 30-40 min. The second time I called they said it was their shift change. When we finally got picked up it turns out they service THREE hotels (in the same hotel chain family). When I got to the hotel the story had changed to "the president was in town and going by the hotel so streets were closed down." Funny that I saw dozens of other hotel shuttles go by multiple times as I waited. I took an Uber to the cruise terminal because the times they went there were not conducive to when I needed to be there.

It's a dated, poorly maintained Motel, certainly not a hotel. The bed was lumpy, with springs felt easily and the room phone and hairdryer did not work. Despite getting assurance maintenance would fix them next day, I got back at night to both in same state and the room not cleaned or towels changed. Their reason? Room is not cleaned unless asked. Was moved to another bigger room but phone was not working here too as I reported it that same night, and again in the morning. Was offered another room when I told them at night that the phone was still not working despite claims of having sent maintenance to this room too. But I was too tired and thought it pointless as the other room may be same. Besides, it was my last night there. Subway restaurant on premises operates from 8am to 10pm so could not get a sandwich upon check at midnight. The Valero Gas station's Circle K conevenience store was open and had good selection of food (like deli sandwiches, wraps, chips & salad along with typical C-store snacks, drinks, etc.)

Room floor and bathroom was dirty..

Staff gave no information or assistance to get luggage to a first floor room without an elevator. Had to wait 55mins for the airport shuttle. Paid three times what it was worth

Basic Clean Room near the airport. Neighbors were loud and slamming doors and I heard knocking all night. I had a cancellation for a flight and the room provided my needs for an early flight the next day.

Staffs George and Stephanie have preference for their own race!!

No the Staff was very rude and unprofessional!

Very uncomfortable with the Staffs George and Stephanie!

However, while checking out. My daughter's breastmilk that was asked to put in the freezer, they even brought to me "from the freezer" wast in fact left out all night. We are heading to thecruise with 0 milk for my daughter and 2 weeks of milk having to be thrown away. Most furious thing when you prepare and purchase a drink package for someone to me to your face and run your childs food

The place is a dump..no way it's meant for families..room smell of smoke (weed)...its a cheap motel tbh. The check in was prolonged as their key machine was not working....the room was a walk with luggage from the lobby...just not a nice place..families please beware!!!

Ft staff ladies we just a hair over comatose... good enough place for a nites stay....

The room was clean and convenient

Good

Was kind of easy communicate with front desk. Calls drop several times. Shuttle bus from airport is a plus...very convenient and accessible. Room was clean, quiet but a bit hot. No elevator...thats hard if you have luggage and not in the first floor.

Rooms were in good condition however the AC did not cool the room very much...#426 Your Courtesy airport pick up needs to be more organized. I called for a pick up at the airport...#8. I was told it was close....well 25min later and it still had not arrived. So i called the hotel again. They said it would be there in 20 minutes . I was about to go use the bathroom...and then the van pulls up. There should be up to date communication between the ftont desk and the driver...you had 8 very unhappy people. Then your staff was nice to allow a 12pm checkout...i wanted to sleep in. Well 8am ...all I heard was cleaning staff loudly talking all morning outside my door ...and the room next door. I know they have to get the rooms turned over for the next reservation but lower voices would be nice. Your front desk staff were all very nice and professional.

Jaja

Convenience for night before a cruise. Has airport shuttle till midnight. And offers a shuttle to cruise port for a fee.

Front desk gentleman over the weekend went above and beyond on service. I wish i had got his name.

Not sure who dropped the ball (hotel or expedia). Directions on pick up from airport were wrong. They got door & zone mixed up. We waited for over an hour to be picked up. We asked for a taxi from hotel to pick up car rental... hotel host told us to wait outside. Taxi guy said that we should've been waiting inside b/c outside was dangerous (there had been an accident before with ppl waiting on a taxi outside).

Still waiting on da deposit they girls n men dat worked at night was very very helpful

I would give this a 2.5 if possible. Room was clean but in need of renovation. Shower was hot and good pressure. The room was so loud, on a big road and people race on it. The shuttle from the airport was quick and easy, but it doesnt start early enough in the morning for guests who are staying overnight for early flights. And i imagine thst is most of the guests. I wouldnt stay here for extended time.

Clean and safe. Convenient. Perfect for short stay. ACs could be upgraded as a bit loud but can’t really complain for the price

Not in a safe location, dirty, unfriendly staff

Still waiting for the shuttle

Fresher rooms floor were a Little dirty

YES

stuff was amazing and very nice to me especially because im stuck here from hurricane.

Our room didnt get cleaned the first day of our stay.

Everything

Cheap and conveniently located

Very dirty , roaches everywhere and the first room I got was flooded and smelled like mildew

I booked this for my dad. When I asked him how he like it, he said, "I don't want to stay here no more." I won't book again.

Helpful staff, clean, old but super cheap. Perfect for my need of a couple hours sleep before an early flight.

In room coffee service wasn't replenished for the 2nd nights stay.

very dirty questionable area

Highway

Just always clean most of the time it’s good customer service. But the dark skin young lady can be rude like she doesn’t want to be at work every time I come there. Not the fall pretty dark skin young lady. Someone need to train her when dealing with the public.

The common area ice machine was not functioning. Since no fridge, I wish it could be working. The doors to the bathroom and the room entrance were very difficult to close and open. The location was very convenient.

My bathroom was full of hair

Ok

The front desk person was very polite and professional. thanks once again.

Shuttle bus was good and not wait to long. Stayed for one day was very good.

Great location adjacent the airport and free parking. An excellent affordable option.

My only complaint is I went to the front desk and told them I DO NOT WANT HOUSEKEEPING. Came back from work the next day housekeeping came in bed made and cleaned. I was VERY UPSET just had an emergency and could address my concern.

Not nice, aggressive , helpless

The staff was not kind and it's in a scary area

Now this is the worst hotel I’d ever seen. Tried 4 different rooms 4 different problems and one of them was mold and rust due to lack of even having a baseboard in the bathroom. Another room was infested with flies in the sink, another room had a stopped up toilet, another the floor was separating in multiple places. This place needs a full remodel and should not be hosting u till it does.

It was convenient

yes

The tv in the room had no Chanel’s. The water in the shower took 20 minutes to heat up. Over all service wasn’t great

I had to change rooms three times roaches in my first room, television didn’t work in the second room, and it was just dirty also I have pictures of everything the third room the tile on the floor was sunk in, and I was just tired of being put in something that was as bad as the first, I will not sleep in the bed fear of taking something on my cruise, I’m just exhausted with everything I feel like this has ruined my vacation!!!!!

The room's AC wasn't cooling, there was no maintenance staff to check it, and there were no other rooms to change to. I had a bad night. I also checked out at 12 pm, and a housekeeping staff opened my room at 10:50 am, telling me that checkout was at 11:00 am. The worst experience. In the end, they apologized and offered me a 25% discount, which I think is very little compared to the poor service I received from the hotel.

All was reasonable and staff was amazing

Love the shuttle. Staff service is ok. Nice place. Room TV's need an upgrade. Love the price

Very good

The person who attended me upon arrival was not at all friendly, always giving bad answers and not being pleasant.

Poor maintenance especially in the room I stayed in. Floor was either leaking water with glue to hold down the flooring or it was sap leaking into the floor and pushing up from the floor either way my foot stuck to the floor. It also had left residual liquid sticky stuff on my luggage as well. House keeping never replaced our towels had to go to customer service to replace them with new ones. Also the tv in our room was not the best of shape either the color was either faded or just greenish blue.

The room was ok but the bathroom was absolutely disgusting and filthy. The shower curtain was dirty, the wall in front of the sink was splattered with toothpaste and the entire bathroom was moldy. Just gross…

Great Stay. Accommodating.