Courtyard by Marriott Miami Coconut Grove
About Courtyard by Marriott Miami Coconut Grove
Located in Miami, a 12-minute walk from Cocowalk Shopping Center, Courtyard Miami Coconut Grove provides accommodations with free bikes, private parking, an outdoor swimming pool and a restaurant. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. Guests can have a drink at the bar. Breakfast is available, and includes à la carte, continental and American options. Guests can enjoy playing pool, or take advantage of the business center. Vizcaya Museum is 2.3 miles from the hotel, while University of Miami is 3.1 miles away. Miami International Airport is 6.2 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, location, and friendly staff. However, common complaints include small bathrooms, poor soundproofing, and issues with parking and extra charges.
- Clean and comfortable rooms
- Great location with easy access to restaurants and shopping
- Small bathrooms and limited storage space
- Poor soundproofing and noise issues
- 3.5/5
Location More motel style. Quite noisy as a result
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
Very good
- 3/5
This is a residential building turned hotel, don’t expect the vacation resort vibe. The staff was friendly and attentive. 409 room is two queen bed with balcony and view to another building and the street. It has a defective bathroom which leaks water outside while using the shower. On site restaurant is ok closes early. This is a valet only hotel, no onsite parking but you can either request a free ride within 2 mile radius which was convenient or request your vehicle, they are very expedious about it. Overall experience 3/5
- 4/5
Everyone was so kind and helpful. I can't think of anything that made me unhappy.
- 3/5
Easy walk to coconut grove area, with CVS and Fresh Market across the street. Plenty of restaurant choices also. Balcony was nice. Pool was nice and deep, but majority of it in shade after a certain time of day. If you want to tan, may not be your top choice. Ice water kept filled and available at front desk, nice to fill up water bottles in Miami heat. Forced valet parking, plus an amenity fee, causing stay to be almost $80 more a day. $30 fee for on site Tesla shuttle, within 2 mile dropoff… and forced $15 to spend at food/bar, so basically one drink with the forced 18% tip added on. Closet was useless, as 3/4 of the hang bar was blocked by a wall. Made it difficult to hang clothes. Door for bathroom does not provide total privacy… like a barn slide door that you still have a crack in when closed. Shower was also sliding, which causes water to drip out onto floor under the sliding door. Also, there was no vent fan in the bathroom and the sink is very small.
- 3/5
Easy walk to coconut grove area, with CVS and Fresh Market across the street. Plenty of restaurant choices also. Balcony was nice. Pool was nice and deep, but majority of it in shade after a certain time of day. If you want to tan, may not be your top choice. Ice water kept filled and available at front desk, nice to fill up water bottles in Miami heat. Forced valet parking, plus an amenity fee, causing stay to be almost $80 more a day. $30 fee for on site Tesla shuttle, within 2 mile dropoff… and forced $15 to spend at food/bar, so basically one drink with the forced 18% tip added on. Closet was useless, as 3/4 of the hang bar was blocked by a wall. Made it difficult to hang clothes. Door for bathroom does not provide total privacy… like a barn slide door that you still have a crack in when closed. Shower was also sliding, which causes water to drip out onto floor under the sliding door. Also, there was no vent fan in the bathroom and the sink is very small.
- 4/5
Staff was Great. This hotel was converted from apt style condos so a standard room was very small with a king in it. If you wanted a normal
- 5/5
Exceptional
- 5/5
Clean
- 5/5
Conveniently located
- 5/5
- 4.5/5
Location The Resort tax of 30 dollars a day
- 4/5
Good location and spacious accommodation I chose the option with “breakfast included “ but it was Not specified that breakfast meant $15 voucher for 3 guests!! This is unacceptable because it was barely enough for one expresso in the machine! This is false information and certainly not an honest way to sell the facility of a presumed breakfast for three persons which should be served a real meal!!
- 4/5
Good location and spacious accommodation I chose the option with “breakfast included “ but it was Not specified that breakfast meant $15 voucher for 3 guests!! This is unacceptable because it was barely enough for one expresso in the machine! This is false information and certainly not an honest way to sell the facility of a presumed breakfast for three persons which should be served a real meal!!
- 5/5
Exceptional
- 5/5
We loved the pool area. Nice to have Starbucks coffee in the hotel. Nothing
- 5/5
We loved the pool area. Nice to have Starbucks coffee in the hotel. Nothing
- 3/5
Room was not clean . Staff excellent property am room conditions just okay.
- 4/5
Very nice but very expensive the bathrooms have not place to put your toiletries and TV very small and no areas to do your hair or mirrors to put make up etc.
- 5/5
Bedrooms are very spacious and great views.
- 4/5
Our room was clean, the pool was nice and staff were nice.
- 4.5/5
… in town for a festival at a busy time of year. From General Manager to front desk and mandatory vallet all staff patient, attentive and helpful.
- 4.5/5
… in town for a festival at a busy time of year. From General Manager to front desk and mandatory vallet all staff patient, attentive and helpful.
- 5/5
Exceptional
- 1/5
No heat
- 5/5
Air conditioning was very effective, work space was good.
- 3/5
Pleasant
- 5/5
Clean nice staff
- 1/5
Hotel advertised 2 queen beds and when we got there it was 2 full size beds. The rate for that location was 3x higher than other
- 5/5
Older hotel in a great area. Clean and well maintained. Walkable area near great restaurants and stores. Parks and marina right across the street. About 20 minutes to either the airport or cruise terminal.
- 5/5
The staff at this hotel deserve ALL the stars - from the front desk to the valet! They’re GREAT!!
- 5/5
Was a business trip but pool looks great
- 5/5
Food was very good in lobby restaurant.
- 5/5
Food was very good in lobby restaurant.
- 5/5
Perfection
- 5/5
Perfection
- 1/5
Tv didn’t work, the view was AWFUL for the price paid.
- 1/5
Tv didn’t work, the view was AWFUL for the price paid.
- 5/5
Clean, beautiful view of sunset!
- 5/5
Clean, beautiful view of sunset!
- 2/5
Moved my reservation from a Bay View to a Car Park view without advising me, or adjusting my rate.
- 4/5
Good location, resort fee of $40 per day was high
- 4/5
Good location, resort fee of $40 per day was high
- 0.5/5
Location Poor quality room - poor bathroom design paper coffee cups. Restaurant had plastic cutlery and paper cups - this is in a $400 a night hotel
- 3.5/5
Good
- 3/5
Have stayed here multiple times for convenience. The rooms are ridiculously dark. It is impossible to do one's makeup and hair given the poor lighting. Too few charging ports for phones, etc. Showers are very narrow. Bathroom sinks are ridiculously small and water ends up all over the counterto[ and floor. Never enough towels upon check in (why only three towels, face cloths and hand towels in a room meant for up to four people?). Basically Clean. Generally quiet. What can I say? It's a Courtyard.
- 3/5
Have stayed here multiple times for convenience. The rooms are ridiculously dark. It is impossible to do one's makeup and hair given the poor lighting. Too few charging ports for phones, etc. Showers are very narrow. Bathroom sinks are ridiculously small and water ends up all over the counterto[ and floor. Never enough towels upon check in (why only three towels, face cloths and hand towels in a room meant for up to four people?). Basically Clean. Generally quiet. What can I say? It's a Courtyard.
- 5/5
The room was clean, spotless. Great location and wonderful staff============
- 5/5
The room was clean, spotless. Great location and wonderful staff============
- 3.5/5
Location is good , valet super helpful , all male staff was great, cafe in hotel , walk across the street to Marina, restaurants, and Fresh Market /CVS Female manager was slightly off putting Did not get the room I booked from booking.com
- 5/5
Excellent
- 5/5
Excellent
- 5/5
- 5/5
- 5/5
The location, decor of the hotel were great! I had a room with a water view….walkable to downtown Coconut Grove . Definitely an affordable place to stay in a 5 star location!!
- 5/5
The location, decor of the hotel were great! I had a room with a water view….walkable to downtown Coconut Grove . Definitely an affordable place to stay in a 5 star location!!
- 4.5/5
Superb
- 3/5
Just heat and serve pre made breakfast options. Very over priced for what you get.
- 3/5
Just heat and serve pre made breakfast options. Very over priced for what you get.
- 4/5
Very good
- 5/5
Staff was wonderful and friendly. Room was neat and tidy.
- 5/5
Staff was wonderful and friendly. Room was neat and tidy.
- 4/5
Excellent location Charge for parking
- 4/5
Excellent location Charge for parking
- 5/5
Overall very good stay at good price. Pool and cabanas are lovely, friendly accommodating staff. Very clean and modern. Convenient walking distance to Yacht Clubs and downtown Coconut Grove. Bathroom for 2 queen room was very small, promised bay view was more like a city view.
- 5/5
Overall very good stay at good price. Pool and cabanas are lovely, friendly accommodating staff. Very clean and modern. Convenient walking distance to Yacht Clubs and downtown Coconut Grove. Bathroom for 2 queen room was very small, promised bay view was more like a city view.
- 5/5
The room was very clean and had a good size and the bed was very comfortable. The bathroom was small but OK. Staff at check in was very nice and willing to help. Only downside was parking is valet only and costs $38 per day.
- 5/5
The room was very clean and had a good size and the bed was very comfortable. The bathroom was small but OK. Staff at check in was very nice and willing to help. Only downside was parking is valet only and costs $38 per day.
- 3/5
Front desk staff had difficulty redeeming Marriott gift cards. Lots of extraneous charges such as destination fee, valet only parking, etc
- 3/5
Front desk staff had difficulty redeeming Marriott gift cards. Lots of extraneous charges such as destination fee, valet only parking, etc
- 5/5
Excellent location if you just want to enjoy Coconut Grove and Coral gables , the rooms were very clean
- 5/5
Excellent location if you just want to enjoy Coconut Grove and Coral gables , the rooms were very clean
- 4/5
However, the double rooms felt quite small, and the sink was unusually tiny, which made the space a bit inconvenient. The view from my room was also rather disappointing. With a few improvements in room layout and aesthetics, the experience could be even better.
- 4/5
However, the double rooms felt quite small, and the sink was unusually tiny, which made the space a bit inconvenient. The view from my room was also rather disappointing. With a few improvements in room layout and aesthetics, the experience could be even better.
- 3/5
Pleasant
- 5/5
Excelente
- 5/5
Excelente
- 5/5
Excellent customer service, very nice rooms
- 5/5
Excellent customer service, very nice rooms
- 5/5
Wonderful service and great place to stay! We will be back!
- 5/5
Wonderful service and great place to stay! We will be back!
- 4/5
Clean and modern. Tiny bathroom and no basic toiletries . Great location and quiet. Basic hotel option
- 4/5
Clean and modern. Tiny bathroom and no basic toiletries . Great location and quiet. Basic hotel option
- 4/5
The service
- 4/5
The service
- 5/5
Worth every penny!
- 5/5
Staff were very helpful and polite!
- 2.5/5
Was given a room with an inoperable door and toilet. We couldn't get in/out the room easily. The staff was notified several times and no resolution was given. Staff no available to abate the issue or provide another room
- 5/5
Outstanding place to stay for Opti regattas as walkable to regatta park, area is safe and can walk to a multitude of restaurants. The only issue I have is breakfast. The food is fine, but it takes a lot of time to get your food and when there with kids who are participating in events, need to find another option. Fortunately across the street from Fresh Market so we prepare our own breakfast in room.
- 5/5
Outstanding place to stay for Opti regattas as walkable to regatta park, area is safe and can walk to a multitude of restaurants. The only issue I have is breakfast. The food is fine, but it takes a lot of time to get your food and when there with kids who are participating in events, need to find another option. Fortunately across the street from Fresh Market so we prepare our own breakfast in room.
- 5/5
Parking was available only in the garage and costs $38 a night with valet parking. Not other options and we think it’s expensive.
- 5/5
Parking was available only in the garage and costs $38 a night with valet parking. Not other options and we think it’s expensive.
- 5/5
Very nice experience! The hotel is close to everything and the atmosphere was relaxed.
- 5/5
Location Price
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Great location in a quiet area. Lots of walkable dining options and activities.
- 5/5
Great location in a quiet area. Lots of walkable dining options and activities.
- 5/5
Loved this place! Beautifully decorated! My favorite boutique style hotel.
- 5/5
Loved this place! Beautifully decorated! My favorite boutique style hotel.
- 5/5
Staff was always courteous. Valet were all great!!
- 5/5
Staff was always courteous. Valet were all great!!
- 5/5
Great area and a place I would definitely return to when back in Miami
- 5/5
Great area and a place I would definitely return to when back in Miami
- 5/5
Room was clean, staff was professional and courteous at all times!! the Valet parking attendants were all really helpful and friendly and nice!!!
- 5/5
Room was clean, staff was professional and courteous at all times!! the Valet parking attendants were all really helpful and friendly and nice!!!
- 5/5
This Hotel is pretty clean and all the staff are pretty friendly and professional. The valet parking personnel are amazing. If I need a hotel in the area again , I will for sure stay here
- 5/5
This Hotel is pretty clean and all the staff are pretty friendly and professional. The valet parking personnel are amazing. If I need a hotel in the area again , I will for sure stay here
- 5/5
Good bar with friendly staff. Great location within walking distance to shops and restaurants.
- 5/5
Good bar with friendly staff. Great location within walking distance to shops and restaurants.
- 5/5
I enjoy the location, staff and cleanliness of the property. The valet staff are always quick and helpful.
- 5/5
I enjoy the location, staff and cleanliness of the property. The valet staff are always quick and helpful.
- 5/5
The staff at this hotel were excellent. In particular, I’d like to mention Tim who checked us in. So welcoming!
- 5/5
The staff at this hotel were excellent. In particular, I’d like to mention Tim who checked us in. So welcoming!
- 4/5
The staff was extremely friendly and welcoming . The hotel was clean and the room was also very clean but small. Overall I would come back and stay there again .
- 4/5
The staff was extremely friendly and welcoming . The hotel was clean and the room was also very clean but small. Overall I would come back and stay there again .
- 4/5
Only 2 issues. Took a very long time for hot water to co e out of shower, Room safe inoperable. Otherwise it was a great value for the area and a nice view with very good staff
- 4/5
Only 2 issues. Took a very long time for hot water to co e out of shower, Room safe inoperable. Otherwise it was a great value for the area and a nice view with very good staff
- 5/5
Na
- 5/5
Na
- 5/5
I love this Hotel ..Thanks
- 5/5
I love this Hotel ..Thanks
- 5/5
Clean nice room
- 5/5
Clean nice room
- 3/5
Suit has a micro bathroom. A bigger size person would have a hard time using both toilet and shower. Fridge can barely hold anything. No microwave. 22% tax on Valet Parking and 13% tax on DESTINATION FEE which significantly increases the initial price quoted for a room. Must walk outside for restaurants. No bottled water in room. No coffee mugs; just disposable cups.
- 3/5
Suit has a micro bathroom. A bigger size person would have a hard time using both toilet and shower. Fridge can barely hold anything. No microwave. 22% tax on Valet Parking and 13% tax on DESTINATION FEE which significantly increases the initial price quoted for a room. Must walk outside for restaurants. No bottled water in room. No coffee mugs; just disposable cups.
- 5/5
Close to the port of Miami but not in the hustle bustle of it all. Liked being in the Burbs of Miami better than North/South Beach areas.
- 5/5
Close to the port of Miami but not in the hustle bustle of it all. Liked being in the Burbs of Miami better than North/South Beach areas.
- 5/5
We had a great stay.
- 5/5
We had a great stay.
- 5/5
Everything within walking distance.
- 5/5
Everything within walking distance.
- 5/5
Very decent hotel, quite and nice neighborhood
- 5/5
Very decent hotel, quite and nice neighborhood
- 4.5/5
Location, staff and Room are nice and view was good too. I would have liked the bar to be open all day, it didn’t open until 5 pm .
- 5/5
The area was excellent. The staff was excellent.
- 5/5
The area was excellent. The staff was excellent.
- 5/5
When I arrived, it is a beautiful hotel! Housekeeping needs to be more watchful on how they are cleaning the rooms. They cleaned my bathroom but not the bathroom floor. Left hair all over the floor. But beautiful property with fantastic swimming pool. Just it to be more of a fragrance hotel like the renaissance hotel brand.
- 5/5
When I arrived, it is a beautiful hotel! Housekeeping needs to be more watchful on how they are cleaning the rooms. They cleaned my bathroom but not the bathroom floor. Left hair all over the floor. But beautiful property with fantastic swimming pool. Just it to be more of a fragrance hotel like the renaissance hotel brand.
- 5/5
Great stay, great service, & I will be returning.
- 5/5
Great stay, great service, & I will be returning.
- 5/5
This property meet all our expectations. I would recommend a mircowave and mini refrigerator in each room.
- 5/5
This property meet all our expectations. I would recommend a mircowave and mini refrigerator in each room.
- 5/5
Amazing Stay
- 5/5
Amazing Stay
- 5/5
Great stay in a great location.
- 5/5
Great stay in a great location.
- 4/5
Wish the view was better for the price I paid
- 4/5
Wish the view was better for the price I paid
- 5/5
There was a mix-up with my reservation, and when I arrived at 8am, after traveling more than 12hrs, was told I had no room until 4pm, despite having booked the previous night and called to insure the early check-in. There were literally no rooms available, and I had an event at 5pm. I was desperate. The staff promised to do the best they could, with guest check-outs imminent. I took a nap in a pool-side cabana (comfortable, if hot and humid), and a couple of hours later was gently awakened with the news that they had a room for me. Yay! They gave me a beautiful upgrade and took wonderful care of me!!! Too bad it was only 2 nights. The entire staff, from front desk, to Bistro, bar, valet/driver, and housekeeping were marvelous!!! Thank you all!!!
- 5/5
There was a mix-up with my reservation, and when I arrived at 8am, after traveling more than 12hrs, was told I had no room until 4pm, despite having booked the previous night and called to insure the early check-in. There were literally no rooms available, and I had an event at 5pm. I was desperate. The staff promised to do the best they could, with guest check-outs imminent. I took a nap in a pool-side cabana (comfortable, if hot and humid), and a couple of hours later was gently awakened with the news that they had a room for me. Yay! They gave me a beautiful upgrade and took wonderful care of me!!! Too bad it was only 2 nights. The entire staff, from front desk, to Bistro, bar, valet/driver, and housekeeping were marvelous!!! Thank you all!!!
- 4/5
Liked how close the hotel was to Coconut Grove. Check in was delayed and pull out bed sheets dirty. But staff was nice & brought new sheets right away.
- 4/5
Liked how close the hotel was to Coconut Grove. Check in was delayed and pull out bed sheets dirty. But staff was nice & brought new sheets right away.
- 0.5/5
The lobby was nice We had a room with a “view” … the view? A tennis court that no longer has nets and is in ROUGH shape. A massive window to look out and see that dirty nasty tennis court. The balcony overlooked the parking garage. The bathroom was TINY. You couldn’t even pee without touching the side of the sink because it was up against the toilet. If you leaned forward you would touch the shower … the photos advertised for the rooms is definitely not what we got. We would never come back to this hotel again. OH and we got dressed to use the pool and they said it was closed… at 6pm. For the rest of the night, on a Saturday night!
- 5/5
10/10 experience
- 5/5
10/10 experience
- 1/5
We never got there. Our boat broke. The expedia representative was amazing. She said they were down right rude about us wanting to cancel without losing our money.
- 1/5
We never got there. Our boat broke. The expedia representative was amazing. She said they were down right rude about us wanting to cancel without losing our money.
- 5/5
Great
- 5/5
Great
- 5/5
Love it be back soon staff was great as well
- 5/5
Love it be back soon staff was great as well
- 2/5
It is a nice hotel, but there is a lot of hidden charges. I booked a hotel with breakfast however we received a daily credit of a total 15 $ instead for all 3 of us and 1 coffee cost about 7 $ so this is nowhere near what we booked plus a daily 30 $ Fac fee and parking almost 40 $ a day. The water nearby has a bad snell and traffic going by the hotel is constantly honking. Not worth to spent all this money.
- 2/5
It is a nice hotel, but there is a lot of hidden charges. I booked a hotel with breakfast however we received a daily credit of a total 15 $ instead for all 3 of us and 1 coffee cost about 7 $ so this is nowhere near what we booked plus a daily 30 $ Fac fee and parking almost 40 $ a day. The water nearby has a bad snell and traffic going by the hotel is constantly honking. Not worth to spent all this money.
- 5/5
10/10 across the board.
- 5/5
10/10 across the board.
- 4/5
Lovely room and view. Very helpful staff! My only complaint is the bathroom - very small and tiny sink with only a strip of dim lights around the mirror. Not enough light for ladies to apply makeup, dry hair or even wash face. Otherwise, a great place to stay!
- 4/5
Lovely room and view. Very helpful staff! My only complaint is the bathroom - very small and tiny sink with only a strip of dim lights around the mirror. Not enough light for ladies to apply makeup, dry hair or even wash face. Otherwise, a great place to stay!
- 5/5
Staff are amazing!
- 5/5
Staff are amazing!
- 5/5
- 5/5
- 5/5
Great property, staff wad amazing, I'm looking forward to the next visit
- 5/5
Great property, staff wad amazing, I'm looking forward to the next visit
- 3/5
Pictures are deceptive on room style/size. 2 queen bed room extremely small / bathroom vanity was a very tiny square countertop around a leaky faucet. I read reviews about recent refurbishing but did not see this in the rooms.
- 3/5
Pictures are deceptive on room style/size. 2 queen bed room extremely small / bathroom vanity was a very tiny square countertop around a leaky faucet. I read reviews about recent refurbishing but did not see this in the rooms.
- 5/5
I had baby crying in next room and I got another room immediately handled the situation. Also boys in valet service was flawless and extremely kind. Tku
- 4/5
The hotel staff was very nice, location good, and rooms decent size.
- 4/5
The hotel staff was very nice, location good, and rooms decent size.
- 5/5
Beautiful location, friendly staff, great breakfast, very clean, nice room.
- 4/5
…
- 4/5
…
- 3/5
Booked two rooms, then when we got there to check in only one was available and had to get another room 4 floors away from other family members!
- 3/5
Booked two rooms, then when we got there to check in only one was available and had to get another room 4 floors away from other family members!
- 2/5
The front desk staff was very nice, no conditioner in room, no coffe cups, no water etc, just two bath towels…more than we were quoted 279.00 and then hit with 55.00porking fee and then a 30.00 fee with a credit if we used it that day(5pm we checked in) we get a credit beside all the taxes.. I wish they would give a total price and stop nickel and diming us!! It’s very misleading when looking for a place to stay bait and switch!!
- 2/5
The front desk staff was very nice, no conditioner in room, no coffe cups, no water etc, just two bath towels…more than we were quoted 279.00 and then hit with 55.00porking fee and then a 30.00 fee with a credit if we used it that day(5pm we checked in) we get a credit beside all the taxes.. I wish they would give a total price and stop nickel and diming us!! It’s very misleading when looking for a place to stay bait and switch!!
- 5/5
Our stay at the Marriott Courtyard in Cocnut Grove was excellent. We were there for a wedding and were pleasantly surprised that a transports included in our stay within a 2 mile radius. The other impressive part about our stay there was the amazing and friendly staff. They never missed a beat and were truly “at our service”.
- 5/5
Our stay at the Marriott Courtyard in Cocnut Grove was excellent. We were there for a wedding and were pleasantly surprised that a transports included in our stay within a 2 mile radius. The other impressive part about our stay there was the amazing and friendly staff. They never missed a beat and were truly “at our service”.
- 1.5/5
Location was good, the room was clean. I didn’t try gym or pool, but it looks nice. The shower was too tiny and there was only towels and shampoo, the iron wasn’t working properly as well as telephone. Only valet parking for 38USD per night. So it is very basic and quite pricy.
- 2/5
Took long to get the room
- 2/5
Took long to get the room
- 5/5
Had a great experience especially with the front desk staff!!
- 5/5
Had a great experience especially with the front desk staff!!
- 4/5
Staff was absolutely EXCELLENT!!
- 4/5
Staff was absolutely EXCELLENT!!
- 3/5
The airconditioning woould not stay where i set it - kept going bacK to unoccupied setting, closet was ALMOST NON EXISTANT -COULD NOT PUT ANY CLOTHES IN--BATHROOM WAS WAY TO SMALL AND TOO DIMLY LIT--DOOR TO BATH DID NOT CLOSE ALL THE WAY-STOPPER KEPT IT FROM CLOSING PROPERLY, RESTAURANT WITH TOO LIMITED MENU-- NOT WHAT I EXPECTED FOR ROOM PRICE
- 3/5
The airconditioning woould not stay where i set it - kept going bacK to unoccupied setting, closet was ALMOST NON EXISTANT -COULD NOT PUT ANY CLOTHES IN--BATHROOM WAS WAY TO SMALL AND TOO DIMLY LIT--DOOR TO BATH DID NOT CLOSE ALL THE WAY-STOPPER KEPT IT FROM CLOSING PROPERLY, RESTAURANT WITH TOO LIMITED MENU-- NOT WHAT I EXPECTED FOR ROOM PRICE
- 5/5
Ordered food at the bar, service was slow and food came out cold
- 5/5
Ordered food at the bar, service was slow and food came out cold
- 5/5
It was a good property and people were extremely friendly. They made exceptions for us and took good care of us. The room was good.
- 5/5
It was a good property and people were extremely friendly. They made exceptions for us and took good care of us. The room was good.
- 5/5
Lovely staff
- 5/5
Lovely staff
- 3.5/5
Great location and clean Destination fee of $30 which I was not aware of. Mandatory.
- 4/5
Small rooms
- 4/5
Small rooms
- 5/5
Area was beautiful
- 5/5
Area was beautiful
- 4/5
Everything was good
- 4/5
Everything was good
- 5/5
Amazing staff
- 5/5
Enjoyed the clean and well kept facilities
- 5/5
Enjoyed the clean and well kept facilities
- 4.5/5
We wish the lighting in the bathroom was brighter and the quality of the towels was better. And the sink is too tiny!!
- 3/5
Loved the area, walking distance to downtown coconut grove. Did not like the tiny shower or the pool space.
- 3/5
Loved the area, walking distance to downtown coconut grove. Did not like the tiny shower or the pool space.
- 4/5
Nice property. Great beds. Loved the balcony & view. Convenient location. Hated the surprise of a $30 per night resort fee... As if you use all the amenities they maintain regardless of the occupancy. AND nice that bikes are included. But did not appreciate the staff not being clear that drinks from the bar included in the resort fee but not the lobby vending. Spent $40; n drinks from lobby fridges, when I could have been getting them 15 feet away and covered my sunk cost.... So resort fee PLUS random drinks I would never have bought if I knew I was paying separate for a $12 small bottle of wine
- 4/5
Nice property. Great beds. Loved the balcony & view. Convenient location. Hated the surprise of a $30 per night resort fee... As if you use all the amenities they maintain regardless of the occupancy. AND nice that bikes are included. But did not appreciate the staff not being clear that drinks from the bar included in the resort fee but not the lobby vending. Spent $40; n drinks from lobby fridges, when I could have been getting them 15 feet away and covered my sunk cost.... So resort fee PLUS random drinks I would never have bought if I knew I was paying separate for a $12 small bottle of wine
- 5/5
Great place!
- 5/5
Great place!
- 5/5
We were there for a family member’s wedding. The hotel was clean. The staff was attentive. We was able to get a ride to the wedding in the Tesla shuttle some family was able to get a ride earlier in the day to the mall. My only complaint is that the bathrooms in the rooms are so small. I would definitely stay again and recommend to someone looking in the area.
- 5/5
We were there for a family member’s wedding. The hotel was clean. The staff was attentive. We was able to get a ride to the wedding in the Tesla shuttle some family was able to get a ride earlier in the day to the mall. My only complaint is that the bathrooms in the rooms are so small. I would definitely stay again and recommend to someone looking in the area.
- 5/5
No complaints, everything was excellent!
- 5/5
No complaints, everything was excellent!
- 5/5
Loved the view, the room, and the service too. The only thing I felt was lacking really was the size of the bathroom, especially the sink. I've seen bigger ones on small boats.
- 3.5/5
We didn’t have the 30 dollar credit explained to us on arrival and paid for drinks and breakfasts before we discovered that our credit should have covered these. Upon taking it up with the manager we were told tough luck you should have read your booking properly.
- 5/5
Great location close enough to Coconut Grove for walking back and forth. Very nice staff
- 4/5
Very nice. Wish I could self park and the pool entrance was not through the main lobby/restaurant.
- 4/5
Valet parking is extremly expensive $38 per day and one of the valets was very rude.
- 4/5
close walking to center
- 3/5
The best thing about the Mariott Bonvoy is that the staff is friendly and helpful! That was a plus. We had a good view of Biscayne Bay and the windows kept out street noise. Noise inside the hotel (above our suite) was another thing, however. The place needs a makeover. Peeling paint in a small bathroom, mould along the shower door (bottom), and a real lack of atractive, newer decor make this place fine as a business hotel, but less so as a place to spend a two week holiday. The pillowtop bed was firmer than I had hoped, but the lovely photos in Expedia are much nicer than the actual suite that we stayed in.
- 5/5
Area around hotel run down
- 5/5
Comfortable, great views, ice machine locations somewhat inconvenient specially when elevators show and often were full with housekeeping carts all hrs of day.
- 5/5
Absolutely love this place!!
- 5/5
Staff was amazing
- 5/5
Very convenient for the sailing regatta to walk to regatta park and dining etc. clean and convenient.
- 5/5
BEAUTIFUL
- 4/5
Everything else was perfect!
- 5/5
Terrific staff and service. Highly recommended this hotel.
- 5/5
awesome
- 4/5
Small rooms
- 1/5
The customer service was unsatisfactory. We were assured one thing over the phone prior to our arrival, but when we got there, the reality was entirely different. This discrepancy is unacceptable.
- 5/5
Excellent
- 5/5
Great place and very clean for a quick one nighter before a cruise. Would definitely stay longer if visiting Coconut Grove area
- 4/5
Bed wasn’t comfortable!!!
- 1/5
The rooms are too small, the bathroom sink is a joke and the light so poor without extractor fan. The Valet Parking Arrival area is too narrow. No typical bell carts for the lugagge, Elevators too small. When they modified the hotel, they made a big mistake reducing spaces everywhere. Terrible experience as a Courtyard by Marriott. I was many times in this hotel when it was own by another brand and the experience was great with bigger rooms and spaces. We will never book this hotel again.
- 4/5
The hotel was comfortable but the surroundings could be better kept, in particular the entrance to the garage. People at the front desk where very helpful and welcoming.,
- 4/5
Bathroom so small especially the sink
- 4/5
Ok we love this place. But the only parking opt is valet at $38 night. The drive up area is small. The valet people are great. But close to the U so we will be back. Really this is a great place to stay.
- 4/5
Awesome property, nice location, somewhat walkable.
- 3/5
The next day a young lady at Front Desk explained a $30 charge to our bill as a resort fee which could be used towards a breakfast, cabana, bikes etc. which the original Front Desk fella did not mention.
- 2/5
The property is in a great location but no parking, $40 parking for vallet parking, no breakfast is invluded they give a $30 room breakfast credit but food at the cafe is over $15 per person. Coffee is $8 so just imagine for 3 people we had to pay $51 after the room credit. If im paying for all yjis the least that can be invluded is legit breakfast.
- 5/5
Very accommodating. Peter S at the front desk was especially helpful
- 3/5
This is a very traditional hotel. Room was small but clean.Location is great, but food and bar is a small and very limited.
- 5/5
We love staying here !
- 1/5
We were not properly explained about the $30.00 resort fee. We checked out with over $100.00 extra in our bill for this reason when asked they told us we had access to the extra amenities. Had we know we would have used. Extremely upset with this. Will not recommend. Did not even get a proper excuse to this mistake during check out.
- 4/5
Nice area nice hotel
- 4/5
No water in the room
- 5/5
Safety of the location and cleanliness.
- 5/5
Clean, safe and walking distance to restaurants and stores
- 3/5
That’s it
- 5/5
Nice location close to everything but out the way
- 5/5
Hotel staff is very friendly and helpful. Hotel is clean and quiet. Walk
- 5/5
GREAT STAY
- 4/5
Regular checkout was 12 at the previous courtyard we stayed at in West Palm Beach, the night before.
- 4/5
Also, the A/C would not adjust to a higher temperature so it was either "on" full blast, or off. Kudos to the Bistro staff for an excellent breakfast. Also, despite the slight difficulties in the room, the staff we encountered were all terrific.
- 5/5
We had a great stay! The room was clean and comfortable. Would recommend
- 3/5
The property was clean & located in a great area. However, upon arriving to the property we were notified that the property would not have any electricity on Friday, 6/14, from 10-4:30pm, which means no AC & no WIFI. Mind you, we couldn’t get ven enjoy the pool because it was raining. We had to leave & go to another hotel where our co-worker was staying to use their WiFi. When we returned at 6:15pm, the electricity was still out. Very disappointed!
- 5/5
Whitney was a pleasure checking us in. the cafe staff was very nice and attentive. the room and property was very clean. thet make you pay a nightly service charge but you are allowed to spend it in the cafe. Tesla and bikes on site for short distances. Will return.
- 5/5
Room very small