Candlewood Suites Miami Exec Airport - Kendall by IHG
About Candlewood Suites Miami Exec Airport - Kendall by IHG
Located in Kendall, 12 miles from University of Miami, Candlewood Suites - Miami Exec Airport - Kendall by IHG has accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and a coffee machine. Candlewood Suites - Miami Exec Airport - Kendall by IHG has a sun terrace. Fruit Spice Park is 13 miles from the accommodation, while Dolphin Mall is 13 miles from the property. Miami International Airport is 14 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable rooms, and friendly staff. However, there are consistent complaints about parking, maintenance issues, and lack of breakfast services.
- Clean and comfortable rooms
- Friendly and helpful staff
- Limited parking
- Maintenance issues in rooms
- 4/5
Both the parking and the staff were great! I would definitely stay here again.
- 5/5
.
- 4/5
Everything was wonderful and the staff was great
- 5/5
Perfect everything
- 3/5
A bit outdated and the bathroom could have been cleaned better
- 5/5
Great comfy beds
- 5/5
Todo bien me gustó quedarme en Candlewood porque tiene cocinita, nevera, cuenta con un excelente gym y piscina...el servicio de las habitaciones muy bueno, cambian toallas todos los dias...y tiene un café delicioso gratis en la tienda del lobby también frutas gratis...lo recomiendo
- 5/5
recommend.
- 4.5/5
Nothing
- 5/5
The staff were the best. Very kind.
- 5/5
I liked everything it was very clean all the staff were very nice
- 5/5
The staff were helpful and friendly. Room cleanliness could be slightly better but acceptable.
- 5/5
Excellent hotel!! Very clean, excellent location and a lot of amenities!!
- 5/5
Super friendly staff in the rooms are spacious.
- 0.5/5
I was supposed to get a refund I have not received yet
- 1/5
The check in was later, after 3 pm end.and I have to change my room for other one ready.
- 4.5/5
It took a while for the water in the shower to get warm. The electronic door lock needs service
- 5/5
Clean room Great staff
- 5/5
Clean location
- 2.5/5
Property was accommodating I stayed for about 5 days and the Water didn’t get very hot, the room wasn’t as clean as I would have liked. Hotel room/bathroom fixtures need to be updated badly
- 5/5
Lovely stay
- 5/5
Everything was perfect, customer service was great, very attentive and accommodating, this property is the only one that I stay at every month when I’m in town.
- 4/5
Staff was friendly. The room was clean, big, and very comfortable.
- 5/5
Love the place, friendly staff, great amenities. Definitely coming again
- 5/5
Very accommodating and atentive
- 4/5
The room was nice and clean however there were roaches in the room near the door, bathroom and in the closet. I told the front desk and they said they would have maintenance look at it and no one came. I would’ve given it 5 stars but the roaches were my only issue.
- 5/5
I stay 5 days and extend for an extra night everything at the hotel was wonderful, they offer complementary coffee and fruits, thanks
- 5/5
Amazing stay! Best hotel I've ever stayed at!
- 3/5
Average stay. Very little to do in the area
- 4/5
el único motivo por el que le doy 4 estrellas es por que las sábanas tenían bolitas como que no eran de algodón y es un poco incómodo la verdad que por lo demás no tengo ninguna queja es limpio bien hubicado tienen normas para que sea un lugar tranquilo la verdad excelente hospedaje
- 2/5
We stayed for 5 days. But they only do cleaning once a week, so our room was not cleaned during our stay. Like beds were not made, bathroom was not cleaned. Only thing that was really done was towels were exchanged twice. But even the floors were left sandy, etc. AC unit worked somewhat. Parking was ok. Staff was great. No breakfast.
- 5/5
Yes, my pet was welcomed and AC wirked in the room. No one would come by to pick the trash. I had to leave it outside my room.
- 5/5
Good for needing a seperate space
- 3/5
Clean and good amenities
- 5/5
yes
- 1/5
Malisimo no apartaron mi apart y supuestamente ya estaba separado mi cuarto cuando llegue ne dijeron no hay muy mal sistema
- 3/5
Very unfriendly staff
- 3/5
The staff is very nice. The place is stuffy and the room smelled the room looked clean, but did not smell clean
- 5/5
My husband and I had a king bed room, which was very clean and spacious. It was nice to have the kitchenette with a 2-burner cooktop, but it could have used more silverware. There was a toaster and coffee maker as well as a full sized refrigerator. There was a recliner rather than a loveseat, and the recliner would not recline completely, which annoyed my husband. We had an issue with the cooktop when we first arrived, but a call to the front desk was quickly adressed by maintenence in a matter of minutes. I should also mention how quiet our room was, even though the hotel is just across the road from an executive airport. We would definitely recommend this hotel.
- 5/5
Excellent property
- 5/5
Parking was safe
- 5/5
Good
- 5/5
Staff was friendly
- 3.5/5
location people where nice room were a little out dated work out
- 4/5
I was very happy that they late me so early check in, they were definitely informative of what they had available and nice. The only thing was that my room still had liquor tops on the floor and eye lashes in the bathroom. I wiped down and sprayed everything for my own peace of mind
- 5/5
The pool was clean and warm
- 5/5
Everything was very
- 3/5
Needs to run the water a long time for it to get actually hot. No parking at night has to park on the street or in the handicap also they don’t do the room at all they will give you the sheets for you to change it. I only recommend this hotel to short stays or overnight not for a long stay.
- 2/5
The bathroom was DISGUSTING, the walls had stains of idk what running down them, curtains had black stains all over them, our toilet clogged and we called in the morning to get it fixed and they told us to wait till the following day to get it fixed, had to fix it myself. The couch had stains, stove didn’t work, bed had little black idk what all over it. There was ZERO parking after 9pm. Told to park at the hotel behind them and walk back. It was just bad, never coming to this hotel again.
- 3/5
Fatal la limpieza. Solo limpian la habitación en estancias mayores a 7 días. Limpieza de áreas públicas deficientes.
- 5/5
Staff was amazing 👏
- 4.5/5
Very well run and friendly staff
- 4/5
Nice staff.
- 5/5
Wishing for longer check out time.
- 5/5
Clean room, professional, friendly staff
- 4.5/5
Clean, comfortable, and good value for the price. Wasn’t close any locations but I didn’t mind the drive but without rental car getting around would be difficult.
- 3.5/5
Only half of Washing machines worked
- 5/5
Nice to have full kitchen. Also the pantry room was a nice touch and the free coffee was great.
- 4/5
Did not provide breakfast
- 5/5
Front desk was awesome but housekeeping was awful!
- 3.5/5
For the price it is definitely in need of upgrades
- 5/5
Very clean and comfortable
- 5/5
The location is excellent
- 4/5
Very helpful staff
- 5/5
Clean, up to date, comfortable, and nice
- 4/5
Great accommodation
- 5/5
Room was clean. Stuff was friendly. Cleaning lady was very friendly
- 5/5
The reception person was very friendly all the time I ask for assistance at the the room, the house keeping was very friendly the bathroom was very clean the 2 bedroom very surprise
- 4/5
Good value for the money.
- 4/5
Neatly maintained good place to stay.
- 4/5
Nice place
- 5/5
Room was very clean and overall stay was good. Highly recommend. Hotel is in a good location in close proximity to a lot of malls and restaurants.
- 5/5
Staff was very nice and friendly
- 4/5
Everything was satisfactory. I was a little disapointed that check in was at 3:00 and I texted my approximate time of arrival being 3:30, I arrived at 3:15 and my room wasn't ready until 3:50.
- 4/5
Yes was cool
- 4/5
It’s a nice place I come to Miami from Orlando 3x a year. Could use some updating but not bad maybe smart tvs other than that a good place to go.
- 3/5
Room needs upgrading and could be cleaner
- 5/5
Very nice very clean nice Costomer service
- 5/5
Centrally located, close to family and friends. The staff was excellent. I think the place is a little rundown since the last time I was there. Just a little TLC will be perfect.
- 5/5
Room was clean, staff was exceptionally kind and courteous. Very patient and understanding staff.
- 4/5
Water wasn't hot in shower. Shower curtain needed to be longer. Vent in bathroom needed to be dusted. Lighting could have been better
- 2/5
I did an early check out and the money was not returned
- 5/5
Clean and quiet, perfect place to stay
- 3/5
Location is great, quiet and away from hustle-bustle. Room layout is great and amenities good. No coffee or ice from the lobby, machines broken, we had to make those all ourselves (and ice was NOT sufficient) and most of the TV stations didn't work. Most of the staff spoke no English and couldn't help with anything. The hotel did discount our price some which helped, but for the standard price, everything should work correctly.
- 5/5
It was a nice room great price and friendly staff
- 3/5
The staff was courteous but the room had a smell of sweat.
- 5/5
Clean room
- 5/5
It was close and affordable.
- 2/5
Front desk lady was very friendly. The size of the rooms. The smell in the room was terrible(humidity) the ac unit had a terrible sound
- 5/5
Super nice room
- 5/5
Wonderful place for family and the little friends❤️
- 5/5
Room was super clean and a comfortable bed and pillows.
- 2/5
The room was super dirty the curtains had stains on the only had 1 toilet paper half way used tried to call the front desk and my phone did not work what a shame I stayed here couple years back and this has changed so much
- 4/5
The room was comfortable and the hotel was quiet and generally clean.
- 1/5
O Om Om Om Om O Om Om Om O Om Om Om Om Om Om Om Omg dai
- 3/5
The room was clean and comfortable.
- 5/5
Customer service at the front desk was excellent
- 5/5
Clean room
- 4/5
Staff was good
- 5/5
Nice and clean
- 4/5
The rooms were clean.
- 5/5
The front desk folks were great and so was housekeeping. BTW this was Thanksgiving week and they were busy, i thought it would be loud with all the guests but.... quite place.
- 4/5
It was very clean, everyone was very nice. If you are taking a cruise I would suggest you find a closer hotel. It was a $106 cab ride to get there from the brightline station. This is my fault not the hotels but had I known how far it was 40 mins away lol. 😂 to wake up the next morning to go all the way back to the cruise terminal. I haven’t heard the end of that one btw hahahah. Anyway! The hotel is great!
- 5/5
Room was cleaned and had everything we needed Close to restaurants and shopping Will definitely stay here again
- 5/5
Great
- 5/5
Really quite and clean
- 5/5
The service was great
- 1/5
My recent one-night stay at Candlewood Suites was unfortunately riddled with issues from start to finish. To begin with, my reservation was specifically for a king bed, yet the hotel failed to honor it and instead assigned me a room with two double beds. No explanation, no apology — just a clear disregard for accuracy and guest expectations. The problems continued once I entered the room. The blinds would not fully close, leaving the space exposed to outside lighting and compromising both comfort and privacy. For a brand that caters to extended-stay travelers, such a basic oversight is unacceptable. Noise throughout the property made the stay even more unpleasant. Whether due to thin walls or poor management of common areas, the constant disruptions made getting any rest nearly impossible. Parking was another headache. Despite arriving at a reasonable time, there were no available parking spaces, forcing me to circle repeatedly and ultimately settle for a distant spot. Overall, Candlewood Suites failed to deliver even the fundamental elements of a comfortable hotel experience. Between the incorrect room assignment, malfunctioning blinds, excessive noise, and inadequate parking, this stay was deeply disappointing. I will not be returning and cannot recommend this location to other travelers.
- 4/5
Extended our stay by 3 extra nights. First 4 days were fine but then for unknown reason we had no housekeeping for the last three nights. Garbage cans were over flowing
- 3/5
OVerall, friendly staff housekeeping could do a little better
- 4/5
The beds are comfortable, full kitchen
- 5/5
The staff here were very courteous and professional. In every way went out of their way to help. You always greeted you when you came in or left very courteous, kind and caring but definitely stay here again.
- 5/5
Absolutely fine it was clean to perfection 👌
- 5/5
Romm was exc ellente, very clean, spacious, comfortable beds and pillows.
- 5/5
Very nice
- 5/5
the staff was extremely accommodating and kind. the hotel and rooms were impeccably clean and nice.
- 4/5
The staff was excellent, parking isn't the best but I did get a nice spot in front due to over crowdedness. Also the beds were so soft and cozy, we didn't want to get up in the morning.
- 4/5
TV service without access to internet, only few channels
- 5/5
Spotless
- 4/5
Yes
- 5/5
Always friendly.. clean
- 4/5
Was very comfortable ..!!
- 1/5
I do not recommend this hotel. It has cockroaches, and we informed the hotel, but the manager did nothing to resolve the problem. They just steal money from guests and provide terrible service. This hotel is disgusting. I took photos and videos, and even then, they wouldn't help us and never face the customer. The bathroom exhaust fans don't work, and we have to sleep with that awful smell. This hotel is horrible.
- 4/5
We were able to switch rooms upon arriving due to having an older room billing was weird I’d say pay up front but I like it for it’s amenity and comfort and how close to my surgery office staff very friendly
- 5/5
Yes, all is very good and the staff is great.
- 5/5
Everything was fine, great Staff, so nice, helpful
- 5/5
Clean room and amazing staff
- 4/5
Tuvimos un problema con el dishwasher que no funcionaba, pero lo reemplazaron al otro dia. La habitacion super comoda, solo que en la cocina el gabinete de arriba esta muy grande y no da suficiente espacio abajo para usar el tope de la cocina. Fui a pasar unos dias de recuperacion de una cirugia. Todo lo demas super bien.
- 5/5
Nice property. Great staff.
- 3/5
The room had a smell and you couldn’t get rid of it. I purchased air freshener but no luck!
- 5/5
It was wonderful.
- 5/5
A great stay. Nice staff, very nice room, ultra clean. Impressive.
- 5/5
Staff
- 4/5
Great
- 1/5
The experience in the front desk at my check in Terrible
- 5/5
Nice Staff Good Air conditioning
- 5/5
A snafoo with our rental car experience resulted in us having a super late check-in, and when I called to notify the front desk, they made things super easy for us when we arrived, acknowledging that they knew we were tired and just wanted to go to bed. I love the concept of the lending locker, and the crockpot came in super handy to make my daughter's favorite meal for her birthday!
- 4/5
La habitación es grande ,está limpia. En el caso de toallas sucias tienes que bajar con ellas para la recepción para que te den limpias, pero en general los recomiendo porque está limpio espacioso, no se siente bulla
- 5/5
Loved the Dove products and complimentary clothes wash & dryer as well as the pantry. I do wish there was lotion also, I went out and got some anyway.
- 5/5
It was nice stay
- 1/5
Holia muy mal
- 5/5
Pool
- 5/5
Amenities available, didn’t have any dislikes. Would choose to stay again.
- 5/5
Louis at the front desk was amazing. Went above and beyond to make my stay enjoyable.
- 5/5
Nice, clean, confortable bed!
- 3/5
Room walls were dirty poor cleaning.
- 5/5
Very nice property, clean, safe, room was very nice and exactly as we needed, and will stay here in the future. Staff was super helpful and nice as well!
- 1/5
This wasn’t “bad luck” — it was the direct result of filthy, poorly maintained facilities and a complete lack of hygiene protocols. The carpet in our room was visibly dirty, the pool and common areas were unsanitary, and I saw no evidence of proper cleaning or sanitization. On top of that, our bathroom toilet wouldn’t flush, and although maintenance eventually fixed it, a pipe began leaking in the bathroom shortly after. For a hotel that welcomes families, this is completely unacceptable. Because of this stay, I am now forced to take time off from work so I can care for my sick child while he recovers — adding financial stress on top of an already awful situation. I am sharing this so other parents know the risks before booking. Illnesses like these are preventable with basic sanitation, timely repairs, and responsible management. Until this hotel takes real action to protect its guests, it should not be considered a safe place for families.
- 2/5
Hairs in the carpet, you can smells the steak people are cooking in the rooms, pool was hot to hot and with a lot of clorine
- 4/5
Nice area staff was awesome it a very clean hotel just like in the picture
- 5/5
Great place
- 1/5
Stayed at Candlewood Suites Miami Exec Airport - Kendall from July 17 to July 22, 2025, and it was one of the worst hotel experiences I’ve ever had. The air conditioner in my room was leaking nonstop, soaking the entire carpet. The room smelled damp and was completely uncomfortable — especially distressing as I was traveling with a toddler. I reported the issue multiple times throughout my stay, but no one ever came to check or offer assistance. The lack of concern from hotel staff was beyond disappointing. By the time I reached my limit, I had no choice but to leave and book another hotel — out of pocket — just to ensure a safe and clean space for my child and me. This level of neglect is completely unacceptable. I expected at least basic comfort and responsiveness, but received neither. I will never stay here again and strongly advise others to avoid this location.
- 5/5
Overall was excellent !!! Only down fall is the hotel doesn't offer breakfast like there neighboring hotels . . You guys offered complementary apples and bananas and coffee !!! Bananas were brown half the time and the apples were 2 bite apple . Had to go to Wawa every morning for coffee .
- 4/5
The customer service was absolutely fantastic. However, this is a bit of a party hotel. We had a room by the pool and there were people partying out by it until midnight each evening.
- 4/5
Really nice and clean place . Staff is super friendly .if I had to complain about anything it would be that the air in the room will not go very cool and the microwave didn't work . But otherwise great stay and will definitely use them again .
- 5/5
Na
- 3/5
They don’t provide towels for the pool either. The carpet could use a good steaming. The pull out sofa bed is HORRIBLE! Needs replaced or a new mattress. The most uncomfortable bed I have ever TRIED to sleep on. If you like metal rods on your body, this is for you lol. There is also a very unpleasant FUNKY smell as soon as you get off the elevator. We were on the 2nd floor.
- 1/5
I didnt like the fact that ot states they have shuttle service which they do not. Check in was a nightmare they should tell you that they start charging your card the day before and when you get to the property they charge another 100. They also should like guests know they dont take cash. I had fleas jumping on me
- 5/5
Great stay
- 3/5
Very nice staff. Room was very spacious. Bed was very comfortable and I liked the choice of soft and firm pillows. AC worked great! I didn’t use the kitchen but it was clean and efficient. The bathroom was just ok. It looked clean but newer towels would be nice. The floor in the bathroom needs to be updated to give it that sparkly clean look. A few more toiletries would have been nice too.
- 4/5
The room had a good size and beds were comfortable.
- 5/5
Perfect location
- 5/5
Great hotel
- 5/5
My stay was wonderful, luis in the front desk was the best will book again
- 5/5
Great place for longer stays! Affordable price and friendly staff.
- 2/5
I am not sure they’ve ever cleaned the floors or carpets here. We have two rooms and they are both filthy. My daughter showered in her shoes. Someone else had filthy feet and put them on the wall by the bed. Filthy footprints on the wall.
- 5/5
Location is perfect for me!
- 5/5
The woman at the front desk was amazing. Super helpful and very nice. The room was clean and bed was comfortable.
- 4/5
Nice hotel, me and my family our stay for the weekend. A little further out than we wanted to be but overall I would definitely visit again if in the area.
- 4/5
The staff was very friendly.
- 2/5
I would live to try this brand at a different location.
- 4/5
La chica de resección muy amable
- 3/5
The room was nice and the lobby was as wrll. There was a very bad smell in the hall and there was an overflowing trashcan in the hallway like the ones housekeeping uses,but other than that it was a nice property.
- 2/5
Rugs were never vacuumed Must wear shoes or your feet will collect dirt floor Bathroom had no functional vent. After you shower you must open the door Shower tiles had mold Rooms are cleaned every 3rd day. You pay extra for daily service. If you need towels you must bring your towels to the main desk to exchange for clean ones. Hotel has an agreement with local hospital to place patients in hotel for post hospital stay. When we arrived there were several patients in the lobby. We thought we in annex of a hospital. My wife and I had a 6 day stay to see our grandchildren who live locally. Next time we will drive further away. The lobby has a nice look, but don’t let this outer shell deceive you. We travel numerous times a year but this stay was one of our worst stays ever. PS They don’t serve breakfast. You need to drive to get some food. Remember their price is one of the lowest but you get what you paid for. Pay a little more and get what you deserve.
- 5/5
I liked the staff and cleanliness of the hotel and they are very accommodating.
- 5/5
Everything and everyone was great. Only bad thing is lack of parking.
- 5/5
Good
- 5/5
Great Services and Julissa is very dedicate always strive to do excellent.Thanks
- 4/5
Nice i was just there to relax
- 5/5
I like that washer and dryer are free to use. Just bring your own detergent!
- 5/5
All the staff is friendly and helpful and will go out of the way to make your stay restful
- 5/5
I had a wonderful stay! The service was excellent—staff were friendly and attentive. The room was very clean, comfortable, and well-maintained, which made my stay even more enjoyable.
- 5/5
Everything
- 5/5
Great place
- 5/5
Good room for the price. The room offered a lot more then expected.
- 5/5
Place was great
- 2/5
a day before our check out asked about late check out and hit answer No. A/C had two mode for fan: low and high. Low mode simply turns AC off. Refrigerator made such noises that we needed to turn it off. Think twice before booking there a room.
- 5/5
Good location and place to stay
- 5/5
Property was excellent! Highly recommend it
- 5/5
Is a good place. I would come back to this place.
- 5/5
I am a pet owner and the flexibility and great service here , would bring me back again . Thank you the the young lady Helen . She was very courteous and kind
- 5/5
We had an amazing stay and we were about to relax before leaving on our cruise. The staff were friendly and helpful!!!
- 5/5
Everyone was very nice and the rooms are clean
- 5/5
Near everything
- 5/5
It’s quiet,comfortable, front desk staff were very pleasant and helpful. Your website mentioned the breakfast was on the house,which was misleading.Overall everything was good 👍
- 3/5
Its ok for a one night stay
- 4/5
Property location very good nice area the roo. Was very roomy
- 5/5
Amazing place for a decent price
- 4/5
Rooms were nice and clean.
- 4/5
Towels where dirty and room stink
- 3/5
Good for short stay.
- 3/5
I come to this location often due to its proximity to my job. First the good: there is plenty of parking space, the grass is well kept, there is no breakfast but the free coffee is actually good and the AC very cold, having said that, I am sad to say I have witness the slow deterioration as time passes. The bathroom had a leaky shower, the wall have water damage spots that someone has just painted over, instead of fixing and this was obvious by the bubbling paint. the comforter had holes, the table had one caster only so it was uneven and a hazard. It was evident the refrigerator was not cleaned after the prior guest since it had items that should not have been there and the safety box was locked with the previous guest code. Finally the ice machine was not working. This location has been my go to for years but as I said, the slow declined of quality is making me wonder where would I stay next month.
- 5/5
They told twice that they would pick up my garbage and no one did, lazy housekeeping staff
- 2/5
The rooms were musty and humid. Beds were uncomfortable. No problem with staff just the rooms.
- 5/5
We love it
- 5/5
Clean room, very spacious, friendly staff.
- 5/5
Perfect
- 5/5
Great
- 5/5
Fast check in. The reception was helpful and courteous. Appreciate the quality service . Clean room and clean facility.
- 5/5
Friendly staff, the cleanliness it would be reporting very clean nice places they hardly recommend it
- 5/5
I would recommend this place to anyone who is staying near this area.
- 5/5
Staff was very nice and I loved everything about the stay. Definitely will stay again
- 3/5
Quiet and peaceful
- 4/5
Parqueo escaso
- 4/5
The location was conveniently close to a wedding we were attending. My only complaint was the cracks and holes in the blackout curtains. These need to be replaced asap because the sun came into the room very early and I could not sleep
- 5/5
Most comfortable ive ever stayed and absolutely pleasant staff
- 5/5
Excellent 🙏❤️😍
- 5/5
Good option for what we needed
- 4/5
T.V did not work in the room, doors and cabinets banged up will visual damage. But overall a nice room.
- 5/5
My deposit it took a long time to be released back to my bank
- 5/5
Ideal for King Jesus church conferences, self-catering option is useful with grocery stores nearby, airport opposite is very quiet. We suggest to visit Everglades Indian Village on Tamiami Trail.
- 4/5
Fairly clean room starting to show wear and deep dirty crevices a bit surprised because of this chain
- 4/5
Best Pillows Ever! Very comfortable sleep setting. Hotel was very noisy. Weird cooked shrimp smell in room the entire stay. Water pressure not that great. Staff super friendly and helpful. Good parking. Overall would recommend.
- 3/5
The hotel itself was very nice however the cleaning of the room was terrible!… walls were very dirty & the carpet was unkept.
- 5/5
Great hotel, better than many hotels in Miami!
- 2/5
We ask for toiletries: for sale We for bottle of water: for sale Staff : appeared overworked Unusual for an IHG hotel
- 5/5
I love this hotel every time I go to Miami, me and my husband stay here.
- 5/5
Very happy to find a hotel close to the airport that is dog friendly.
- 3/5
Pillows were not good. Curtains need to be replaced. Toaster didn’t work. Room was clean and in good condition; just need to update the things in the room.
- 5/5
Annabelle is The Best. She is attentive smart and effective. She saved me money and was always cheerful, professional and I had confidence in her ability to handle whatever I needed during my stay. Annabelle is great and should be given a Bonus.
- 5/5
Dog friendly.
- 5/5
Excellent 🙏
- 5/5
The service
- 5/5
Great property and staff. Very clean.
- 5/5
Nos fuimos muy conformes.
- 5/5
good