Solé Miami, A Noble House Resort

Not helpful at all

One of my favorite places to stay. Keep coming back.

Staff was extremely nice

This charge was not related to any damages or misuse of the property. My concern is that these fees were never clearly disclosed beforehand. If I already paid all reservation fees, why am I being charged extra for basic hotel amenities? I believe guests should be informed of all mandatory charges before booking. Being surprised with a $200 fee at check-out was very disappointing and felt misleading.

Everything ,absolutely everything is top notch We will come back for sure

Bed was poor. Room was clean and serviced daily which was a plus. Balcony was tiny. Bellman was nice, others not so much. Gym was below average, with limited equipment, some that was not functional. Pool was average.

It was so clean, smelled so nice everywhere, and top tier service.

The room was fine, but the toilet was old.They need the toilet in room 1103B

The staff was rude, roaches in the room and refrigerator . I was charged an extra 400$ I was told 200 of it was for a room upgrade I never asked for and no one could figure out where the other 200 was for . I asked to speak with management and they wouldn’t let me speak with them however management called the front desk and over the phone they told me $700 + the $300 deposit equals $1200. They never tried to straighten it out or offer anything to help clarify where my other $200 went too . On top of that I paid a $230 deposit on hotels.com and they kept telling me that it declined when it already came out of my bank account. All in all I paid $1500 for a roach infested room and poor service . And about $450 that wasn’t supposed to be charged.

Hallways are small, my room was small and the balcony was small. Based on location and other amenities the price is reasonable. Valet parking is extra if you plan to drive and the resort fees take care of the beach necessities. Didn’t try to the pool or sauna but it looked clean and maintained. I will say I enjoyed the shower. Good water pressure and temperature. Partial view is exactly how it sounds and the view of the bay is nice. Got good views of both sunset and sunrise from the room facing north. The only thing I would’ve changed was the bed. I’m tall and it was super low to the floor. Pillows kinda sucked. Overall had a great stay. staff was amazing and the hotel was clean. The hotel staff being friendly and welcoming was definitely what made up for the rest. Great staff.

10/10 would recommend

Algunas cosas con el valet parking is no good

I don't mind paying extra however, to make me pay $45 a day to valet park without being able to park literally anywhere else it's highway robbery no matter where you go. Also, I like the room but I had to call twice to get someone to come up and clean my room after the assigned housekeeper came unannounced into my room while I was half naked asking to clean our room I told her to come back it was 3:30 when she came I left around 4:30 came back around 11:00 p.m. that night and the room was still not cleaned I had to wait till the next day to call and have someone come and clean my room. Also, and this may not be the fault of the resort but with all the mulch and dirt on the beach we couldn't even go out into the water while other resorts clean their walkway to the beach our resort did not and it look tacky. The food was overpriced not an extensive menu we ordered buffalo wings they bring out naked chicken wings with buffalo sauce on the side not what we ordered. Was not a good time

This is one of our favorite properties to stay at!

Hotel was beautiful, great location, very clean, staff was great, comfortable beds, convenient access to the beach. Would definitely come back.

Everything was perfect and I will be staying there again

Excellent location. Nice room overlooking the ocean. Side of hotel listed as partial ocean view king. Balconies had a nice view of adjacent hotels and the ocean. Staff responded quickly to broken door handle, remote and business center needs. Would stay again.

The parking valet is expensive $40 per night, staying 1 week adds up. Also another drawback was the beds as they're uncomfortable.

I would like to take a minute and leave an honest review! We stayed here with family and I want to say it is not family friendly absolutely no kids activities; only one pool and it was super dirty) the hotel rooms had half of amenities not working ..: we were really disappointed and honestly we will not stay here again!

My wife and I stayed here for an entire week. The place was great always clean, staff was great and helpful, locations is great, our room was great can’t say anything bad about this place. If anything I have to criticize is wish they had a menu or room service. Beach view was amazing, parking is always valeted so never have to worry about finding parking.

Overall good.

Lastly, the Valet crew during our stay made the accommodation that much better

Todo ok

Everything is perfect

Overprice parking for

If you’re looking for a hotel with staff that live to pamper guests then it may not be for you. Staff were always polite but did not go beyond - such as thinking to offer us a towel when we stood soaked and shivering in the lobby (caught in a rainstorm) while waiting for our room to be ready (they were late getting it ready).

We stay at this hotel every spring and will return again

Nice dining and party options.

I don’t have enough words to describe how nice was our stay at this resort! From the moment we walked in to the moment we walked out of this hotel, every interaction with all staff was so amazing. They are professional, friendly, and try to accommodate guests in every way! The room was amazing too! It was clean and no weird smells. We had a suite with two balconies with beach view. We also had a car and we had valet parking which was very simple and easy. The amenities here were great! Seats with umbrellas at the beach, swimming pool with a bar, restaurant on premises that serves breakfast, lunch and dinner. We also enjoyed the fitness center with sauna. I was impressed with the experience i had here and already telling all my friends and family about this resort and will definitely come back.

1 bedroom oceanfront suite has balcony with killer views. They need some stronger coffee in the room. Beautiful beach.

This is my 3rd stay here and we always have a wonderful experience. The staff is so attentive, Oscar at reception is a particular standout every time. Thanks for a great Memorial Day weekend, and we look forward to the next time we come to Sunny Isles

I will always come here when visiting Miami, Kathleen is super friendly at front desk.

Good

Cons: Pool too small and hard to get chairs. Daily resorrt fee Daily valet nightly parking fee.

All perfect, caring staff, very clean, perfect amenities

Everything

Saunas where not working

I do not recommend sole at all. Rude staff, so many hidden/undisclosed charges. The room was made to look really nice on photos but was completely catfished. There wasn’t even a light in the room it was always so dark. Honestly if you're looking to save a little by coming here it is not worth it. Spend the extra $1000 and go somewhere better, you will end up paying it in hidden fees not to mention them charging $45 a day for parking. Also, we didn't even receive the room that we chose, my wife and i wanted a city view but they felt like putting us in a partial ocean view with an ugly building right across the balcony. Sorry not sorry

Superb

Very good

Clean and overall a good experience. The staff was wonderful, friendly and attentive. My Complaints: the extra $100 a day ontop of what it already costs to stay there, for “resort fees” and parking, it’s quite pricey. And $50/night forced valet parking isn’t ideal. The pool & beach closes at 8 & towels were not always available everyday, so that was slightly annoying for the cost. The baleen kitchens food is subpar and extremely pricey.

All around 10/10

This property is literally 10/10, Hands down one of the best Hotels I have ever stayed in as far as staff, the rooms and the upkeep! Shout out to my guy Oscar who will help you out with almost anything you need. Why wait to book? Do it now!!!

Two things that could be improved: First, the pool/beach area has only one restroom (maybe there was another one for men, but I am not sure), and it was not clean most of the time. Second, the bathroom was spacious and included both a nice bathtub and a large showerhead. However, the protective glass next to the showerhead did not cover enough of the shower area, so water constantly spilled out no matter what we tried. After every shower, we had large puddles of water on the floor and had to use towels to absorb it. I would recommend either extending the protective glass or adding a handheld shower attachment to the bathtub so guests can comfortably shower there instead.

Had an amazing experience at Solé in Miami! The atmosphere, food, and service were all outstanding, but what really made the night special was Russ. He was incredibly accommodating, attentive, and genuinely made us feel welcomed from start to finish. He went above and beyond to make sure everything was perfect and made the entire experience seamless and enjoyable. You can tell he truly cares about the guests. Highly recommend Solé!

I loved the place and will be back soon :)

Rather old building. One elevator didn’t work, so took very a lot of time to wait for it

Great hotel/resort. Very clean. Amazing service! We got there at 11:30am and our room was ready. Beautiful view from partial ocean view room. We loved our stay. Whoever stays here will love it. Thank you sole!

Good for family visit. Beach back below.

Create location, but it’s outdated needs help small pool better furniture in the rooms.

Staff and valets were very kind and helpful. Restaurant was nice, food was good, but not amazing.

The room had blank walls and was

very nice and clean. Great breakfast.

Hotel was nice. Sheets could have been a little cleaner, toilet wasn’t working properly.

I loved that fae that this hotel was right on the beach and we had our own beach access. Room was always clean. Staff were very helpful. Location was amazing!

Beautiful hotel. Great for families! Staff was very welcoming and friendly, rooms were clean

Beautiful hotel, nice clean rooms, right on the beach and bar service. Elevators are very slow. Coming up from the beach, had to push your room number multiple times cause it wouldn’t take. Also didn’t like the gym. I like to work out on vacation and it just felt too crammed if there were 1 or 2 people. Would like there to be a window to look out

Beautiful hotel, nice clean rooms, right on the beach and bar service. Elevators are very slow. Coming up from the beach, had to push your room number multiple times cause it wouldn’t take. Also didn’t like the gym. I like to work out on vacation and it just felt too crammed if there were 1 or 2 people. Would like there to be a window to look out

Property was nice and staff was very friendly and helpful. Property was nice low key spot. Mine only complaint is no microwave in the room.

Clean room, nice ⛱️

Really nice people at this hotel. Ross went out of his way to accommodate our stay. Thank you to the staff who keeps the place in good condition. The only downside is that the pool closes early.

The view is amazing!

We left it to see when they would clean it Someone also decided to throw out purchases we did at Cheesecake Factory why? No one had an answer.

Best location for food and relaxing

This is the 5th time we are staying at the hotel. Hotel needs to be remodels. Rooms have smell carpets are old. Everything needs to be updated. Even service this time wasn’t great.

The property is lovely on the beach by the sea, the food was nice. Very worn down and weathered, staff weren’t the most accommodating, all the rooms were quite old and dirty. The central and beach area is nice but apart from that I sadly wouldn’t recommend.

It was the first time visiting Miami and the hotel was perfect!

Ross the manager was excellent and was super helpful. The valet also were phenomenal, I would recommend this place to whoever comes into town

👍

The mattresses were not comfortable. Sadly we would not return because of that.

Was a Great stay will for sure make this my place to stay when I visit Miami again!!!

Great experience as always. Great restaurant, wonderful room. Will be back

Great location, nice beach/pool area.

Our two bedroom oceanfront suite was gorgeous. Beautiful vi

Mucho dinero te cobran de Fee y no te lo dicen pero de solo el café q te ponen en la habitación me cobraron 57 dólar el día

Loved the resort and we will be back!

Great hotel with a very reasonable price point. The suite was large and well-equipped with a kitchen and living room. Daily cleaning and two balconies were included. Everything was perfect and exceeded my expectations.

- Parking is way too expensive. In the rooms you could hear every word from the neighbours and listen to their tv. Staff is not very friendly and impolite. Would definitely not recommend this hotel at all.

Trish was amazing and made you feel like family. We had trouble with our tv and AC and both were fixed within an hour. It was very impressive. Overall a really nice experience just completely different vibe from south beach and resorts I have stayed at there.

Passable

Staff was very friendly. The hotel and grounds were very clean.

We truly enjoyed Solè Miami. Although it is a hotel, it definitely felt like a resort. My husband and I came here as a belated Anniversary trip. It was definitely worth it and the perfect spot to reconnect. The intimate beach access (complimentary towels, sunscreen, lounge chairs, and large umbrella) feels like a private beach. Very relaxing. The on-site beach waiters were attentive. Loved the Caesar salad and chicken quesadillas. Light and tasty. We booked the Ocean View Suite and the view was to die for. Room was very clean and room service was very thorough ( Roselyn serviced our room and she was amazing)The room was huge and the kitchen was fully stocked with all the cooking pans & utensils to chef it up in your room. The dishwasher was a great help. I would still suggest Baleen Restaurant because their food was great.. Try the Steak Frites + shrimp (delicious). We are looking forward to returning in the near future.

The hotel is wonderful. The only problem is if you come to the beach a little later, they don’t always have chairs or umbrellas. Waited about half hour for chairs to become available. However, the staff is wonderful and the location is great. You are right across the street from some superb dining choices. Love staying here.

Amazing staff and rooms

Good Restaurant was bad. Lunch wasn’t good. Breakfast muffins stale. Poor options. Over priced for low quality. Service slow

Restaurant was bad. Lunch wasn’t good. Breakfast muffins stale. Poor options. Over priced for low quality. Service slow

Place was nice just bit expensive for food

We are looking forward to coming back again soon.

You have to pay to park your car each day which I wasn’t aware until getting to the hotel.

Bad

Shower had only cold water. 4 technicians could not fix it. We paid for upgrades 😡

A lot of damages on the furniture chair was rusty too on the bottom by the island need update for this area and price sorry about that

We

I had a side view ocean view room. The balcony was extremely small. Still enjoyed seeing the ocean. You could only have a couple people stand on it. Definitely pricey I have two picky kids. Breakfast cost me and my husband just the two of us $60 And for one beer and a plastic cup martini was $29 So we went elsewhere for food and drinks

Kitchen did not have plates. It was not important to me but for those who expected to actually use those condo-like facilities it is not good.

Had a nice city view

Highly recommended

Staff was amazing

I’ll be back. My kids loved it

A very nice hotel, a pleasant room, friendly service, and direct access to the beach.

Beautiful hotel and great beach! Adult and kids friendly. We will be back next time in Miami.

Experience at restaurant was poor the following day. Extremely slow food average and definitely not equipped for families meal requests. Pool only had 3 umbrellas and couldn’t get any more. No bay changing facilities anywhere so once we had checked out we were out of luck changing diapers except finding a quiet corner in the floor. Overall just a little disappointing. Nothing hugely disastrous but you expect better

It was good as described clean helpful staff

Location and room. Wear and tear on the property, customer service was ok, the amenities were fair.

Location and room. Wear and tear on the property, customer service was ok, the amenities were fair.

Toilet didn’t work or flush when I checked in. The main tv room lights did not work as well. I called the front desk and service desk around 15-20 times without answer. I tried the stop the toilet water from running but was unsuccessful. I checked in around 8 pm on a Wednesday. It seems they were short staffed and not prepared to deal with any service issues at this time.

The staff were un accommodating when we needed a change in room.

First and last time i will go to sole miami. Got slammed with hidden fees when checking in and checking out. Never going back to them

Definitely recommend it …great location, plenty of diverse food options…excellent beach access. Just be sure to get there early in the morning.

Beautiful and clean.

Old furniture sofa horrible and not comfortable

A beautiful place with super friendly staff! Very recommended, next trip to Miami I’ll stay there!

Staff are so courteous and helpful! I won't stay anywhere else!

The bed’s mattresses felt like a hammock. Because it’s was so soft and how it sinks when you lay down. The hotel was very clean and in a very good location.

Cool staff

So so

Clean room, friendly staff, good location

The location is great, but the sink was clogged. Sorry.

Clean room, professional staff

The property is old; pool/beach area is small, dirty, and uninviting. Rooms and common areas have bare minimum with furnishings and decor that scream 'lipstick on a pig'. Interacted with one friendly front desk staff member during check-in, while all others during our stay appeared to be unhappy or undertrained for the hospitality industry. Wish I had seen more honest reviews like this before booking.

Were clean.

Great pool and staff at beach . Housekeeping was amazing .

The hotel is ok, upper 3 stars level. The room service was ver accommodating, whenever something is requested we got very quickly. Room was good size and with nice views (ocean and city).The ocean water was very good to swim and ckean, j Check in was very slow despite showing up at the hotel after 10 PM, not busy time. , very basic 1 bdr, with some old furniture and appliances, all worked, but loud. Also, we could hear other guests from the adjacent rooms and hallway, so quite time, when needed, is barely possible. There a restaurant on site, and bar at the pool, the wait can be several minutes to get a drink at the bar, and hours to get a drink on the beach. ust little seaweed, but not annoying. Beach gear is avaliable, but it gets busy some time and beach staff refuse to set up umbrellas if it is little windy, but clearly not a problem to put up them, like most near by buildings. Overall all, this hotel is Ok, but definitely not more than 3 star hotel.

The beach view was beautiful. There was no kitchenette, but that wasn't in the pictures anyway.

While hotel looks good in the inside lobby and 4th floor, everything else is poor. Room was extremely small for a double bed, while clean it was very run down for those type of prices. Pool are is very small and not well maintained, pool bar was only open on the weekend and even tho was not busy it took 1 hour to get guac and chips plus two drinks. Staff clearly not well trained ( never saw so many drinks being drop). Website photos of hotel are very deceiving, will definitely not come back , it’s a 5 star hotel pricing with a 3 star hotel amenities and service.

Great place to stay. The beach is perfect

Great property, a tad bit dated, not a fan of carpet but very clean and staff was very nice. We enjoyed our stay.

The room was small but clean. The balcony was tiny. Just enough room to stand. The beach access and service was great.

Excellent stay.

Cons: the beach food/drink crew are severely understaffed. The one poor girl was running drinks and food for the entire beach the one day. Which caused her to forget my drink (I don’t blame her at all), their paddle board is broken and they only have 1..so don’t count on use of that. There are not enough umbrella to chair ratios. Some days without the wind, it’s unbearable heat without shade. They could really invest in having one umbrella, per chair.. as the resort fee includes 2 chairs and umbrella. I heard multiple complaints about there not being enough umbrellas. However beach staff did a wonderful job situating and problem solving it.

Maybe updates in the bathrooms..

Good value

Property was gorgeous, rooms were awesome. I will say in the restaurant it seemed to take longer to get food and drinks when it wasn’t busy other than that great experience.

The room was small and unclean; the food was exorbitantly expensive and wasn't even good. The pool was freezing cold, despite having a heater. There was a tremendous racket coming from the refrigerator in the room, keeping everyone from sleeping. Honestly, I would never return—ever. It was so bad that I actually switched hotels, yet they weren't even willing to refund me for a single day.

Everything was great! Location, comfort, service, amenities, staff, cleanliness, food, drinks. Would highly recommend this hotel. 10/10

Just enjoyed dinner and a walk on the beach.

Staffs was amazing Overall clean and it's great value

Clean room. Friendly staff. Warm pool.

Hotel was very nice. I will return when I visit Miami again.

Was not able to enjoy ammenities due to the weather. Raining n Windy.

So friendly, so clean and such a beautiful location !

The restaurant staff service was not the best.

Location. The restaurant staff service was not the best.

Elevators were down! Thankfully they reimbursed us $90 but we were on the 16th floor and getting our bags downstairs was awful. Our shades in our room was broken. They also only allowed 2 beach chairs when we had 4 adults which is ridiculous?! Service and food was amazing but slow. Overall good not great

Excellent

Love

Clean room, beautiful location. Restaurant was good. Pool was great!

Room had rust in the kitchen. Toilet would never stop flushing. Patio door does not lock. There was a giant cockroach in the elevator, and the valet staff looked at it and said “he’s a big one!” And then left us there with it. Light in the closet constantly flickered. Yikes. Amazing location for sure, but not at all worth the price. Not even half, really. Such a shame.

Very cleanly and organized Beautiful stay 10/10 would recommend!!

Solé Miami was great: nice,clean,beach side property. I got an upgrade to a more spacious room with a view and could not be happier with it. It’s been my second time at the property and I will come back again. Thank you!

Excellent staff and beach

Staff was incredibly welcoming and helpful. Food at the restaurant was decent but we only at at the beach. Beach staff was excellent and worked incredibly hard. The downside was beach chairs were put one on top of the other with little privacy and space between strangers. We could hear all conversations everyday and lots of small children so not really relaxing. The pool area was my only complaint. A little run down and dated looking with only a few umbrellas and limited space. All in all I would return. B++ for me and my family.

The room was very small, not enough space to put in a suitcase

The room was very small, not enough space to put in a suitcase

The room was nice

Pleasant stay!

Na

Great

When I reserved the room it just say that it included a coffee machine, but it included a full kitchen with refrigerator that was really useful to have some self made room breakfasts The only issue (if that counts as an issue) was that for most of my stay days, one of the three elevators didn't work and for a full hotel at some points waiting for it and seeing it stop full was frustrating.

The only issue (if that counts as an issue) was that for most of my stay days, one of the three elevators didn't work and for a full hotel at some points waiting for it and seeing it stop full was frustrating.

Superb

Exceptional

we had an average stay; the toilet ran all night, food was not good. Female Bartender and waitress at the pool were excellent! Good drinks at the pool; Beach attendents very helpful!

Staff was awesome. Rooms were not fancy but clean. Restaurant and bar very good. The real difference maker was the staff. From front desk, to bars, restaurants, tonthe beach. A+, 5 star. We will be back

~ Irina Stumpo, Arlington VA

I’m not one to leave reviews but I was very unhappy with my time at this hotel. I do not recommend it to anyone. Staff is unprofessional, very rude, not accommodating. We had lighting and heater issues in the room, said they couldn’t help with that. We asked for a later checkout. They gave us attitude. We didn’t even get a call or text when our room was ready. We had to call them and they said “it’s our job to check in with them” even after they told us they’ll reach out. Only nice staff were the bell boys.

Killer view…

Exceptional

Staff were nice. There's just not much in the area and have to uber everywhere

Fabulous service. Clean, large and beautiful suite. Great surprise having a 2nd bathroom. Amazing views. Loved our stay. The elevators are a bit slow. If 3rd elevator was in working order there would not be such a delay. Overall great stay.

Great place

Beach boys are excellent & attentive to your likes. Only dislike was the pool was a bit small & the elevator takes forever! I would definitely recommend & The Sole will see me again.

perfect

Nice stay

staff was awesome, room was great, elevators extremely slow

Room was quite nice, huge bathroom, staff was really polite and helpfull.

yes so kind

Amenities

The suite was clean and well prepared. Unfortunately, there was no furniture on the tbalcony and we had to bring out the chairs from the room

Location, the view from the room and how clean it was. Staff very friendly

Was ok stay the hotel is nice but the pool area is very poor and the pool is not heated , the elevators are so slow other wise the rooms are clean and the staff is nice and helpful great locating on the beach

Sure it comes with a full fridge and stove top but you’ll have to eat whatever you cook up on your bed as there is no table and chairs to be found . Not even on the barren no light outside balcony . Other then the valet guys most of the staff here at the check in counter , management , and one person at the towel pickup is super unpleasant . Almost like they can’t wait to say “NO” to and request you might have . Looking for some sun on the beach in the winter months ??? We’ll make sure to get there real early as it’s completely blocked out at the beach and pool area by 2:00 pm .

My room was spotless, and the view was absolutely gorgeous. Every staff member I encountered was wonderful, but the bartenders and servers truly stood out—they were phenomenal. Beachside food and drink service was a first for me, and it was such an amazing experience. The food at the on-site Baleen restaurant was also excellent, and valet parking made everything incredibly convenient.

The rooms were clean, comfortable, and thoughtfully designed for relaxation. BaleenKitchen was a highlight—excellent breakfast options with a great oceanfront setting. Service throughout the stay was friendly and efficient, and the follow-up communication from the F&B team was a nice personal touch. The location strikes the perfect balance: peaceful and uncrowded, yet close enough to enjoy everything Miami has to offer. Overall, Solé Miami delivered a seamless and relaxing stay. I would absolutely return and recommend it to anyone looking for a well-located, oceanfront hotel with great service. Would stay again: Yes Recommended for: Couples, family visits, and relaxing getaways

Staff. Old and outdated.

Exceptional

Room needs deeper cleaning; TV remote wasn't working; small fridge was soo loud at night that we had to fully unplug it to get some piece and quiet.

Great service, great location!

Great view, clean room, nice location. Restaurants and some shopping were just a short walk away.

Pool and restaurant closed due to wedding and guests not notified earlier to make other plans

No laundry, no continental breakfast and a lot of hidden charges

The elevators were a nightmare. One is totally broken, one has problems and the third one is mostly used by hotel employees going from one floor to another. Result: waiting lines in the lobby like at airport security

Clean, staff really nice, just wish they actually changed the sheets and not just

Standard room was extremely small. No real amenities. Location on the beach was the only plus.

Everything was great

The room was very clean. The restaurant had the best tuna tacos

The property is in a good area where you can walk to the beach. The view of the beach is beautiful. When you walk into the hotel room it’s eye catching because of the color combination. The cleaning staff did a good job and fixing up the beds and changing the trash bags. This hotel has a lot of hidden fees that they don’t tell you about until after you book…resort fee and valet fee….There was no hospitality. We’re paying $45/night for valet and $48/resort fee a night which is crazy. Anyways, we drove to valet, valet ignored us and didn’t want to help us. We’re struggling with suitcases and bags in our hands and they didn’t even care to go get the Hotel luggage cart for us. They told us, “if you want it, go get it inside” with an attitude. Mind you, they got it for the car that were in front of us and the people that drove up behind us 5 mins later. So, we dropped everything back in the car and went inside ourselves to grab the luggage cart. Negative energy just coming from off of the hotel staff. Sadly, I wasn’t able to cancel my booking because it was non refundable. We walked to the front door to check in (at night) and the short, white, brown haired girl front desk staff just stared and didn’t issue any greetings. Only thing she could offer was a smug face and blank stare. We received disgust looks, smug faces and low effort from hotel staff. Don’t get me started on the elevators. They have 3 elevators and only 1 worked. Me and a bunch of other hotel guests in the lobby and on different floors waited approximately 40 mins for the elevator. Once it was time to get on, we couldn’t because it was already max capacity EVERY SINGLE TIME. I was not going to take a flight of stairs all the way up to the 20th floor with my luggage or just in general. Nobody is willing to do that. That’s insane. This happened in duration of my 2 nights stay. Hotel elevator was just terrible and slow. I finally got to my floor and the hallways that lead to the rooms are so skinny & narrow. I just found that funny. The hotel room white tub wasn’t clean properly. I saw hair from the previous person and black spots.

the room and elevator was fairly dirty. Looks like someone before us had a pet in the room, so I got strong allergy reaction from it. They moved us in another room that had only one bed and a couch, the couch mattress was so bad that I was not able to sleep on. The price was high for such a hotel

다 좋았어요. 그런데 엘레베이터가 한대가 고장나서 층을 이동할때 느렸습니다.

thank you Solé noble Hotel

Great hotel. Other than one elevator being broken we had a really great experience here :)

I had to going to the desk and it was ready

The atmosphere was amazing.

Goog

Elevators did not work for two days. Had to walk up and down 16 floors with heart condition.

We always have a wonderful experience at the Sole’

The staff were very accommodating with our very early check in. The restaurant was lovely and the food delicious. It was nice to not have to go searching after a long day. The elevators were very slow. We didn’t mind taking the stairs most of the time.

The stay was fantastic room clean and staff very polite and friendly very helpful

The room was decent overall, though the bathrooms would benefit from an overhaul and closer attention to cleanliness. Elevator wait times were lengthy, and the front desk experience could be warmer and more welcoming. Additionally, the entrance and valet area lack curb appeal and would benefit from an aesthetic update to create a more inviting first impression.

Only downside is that the elevators are always broken which makes the up and down travel very annoying. Multiple trips here have had elevator issues! That aside it’s a great beach hotel

Elevators did not work and the fire alarm went on during nights and early mornings.

I had a great time! The staff was wonderful, from the front desk to the beach to the restaurant. The staff made my experience great. I’ll happily come back in the future.

Elevators malfunctioned throughout entire stay with 2 days not one elevator working (we were with a toddler and had to walk 12 flights up and down). Due to elevator shortage rooms were not cleaned for several days. Room fridge broken, kept making alarm sounds. Balcony door broken which was a hazard with a 2 yr old. Toilets kept running but was fixed on second day. Shower handle broken and falling off. Topping on the cake was my wife’s shoes “missing” second to last day. We used to love staying here but this was a complete disaster. Do not recommend and will never stay here again.

Clean room nice view and worker helpful

Faucet broke entirely in the bathroom with no cold water for a few days (burning hot only to wash our hands, etc); elevators were a total nightmare because they ALL broke. We were walking up and down stairs each time with kids or waiting over 15 minutes for an elevator otherwise once only ONE was fixed for the entire hotel. Food was not good, service was not good. Room was not clean at all. When we got there for check in, room was not ready even at 4:00pm. When we finally got to the room, it was clear they hadn't cleaned; there were dirty sneakers left from whoever stayed there before. Floors had dirt on them still.

REFUND---Upon checking, we were not impressed. Guest Service Representative rude or unknowledgeable of property amenities. Spoke to Manager Ross Reyes who informed us that her was her 4th day on the job (being in hospitality she should have not been left alone). Our room was not ready so we proceeded out to the beach- only to find garbage, pizza boxes and empty cups all over-(i have photos). Upon getting in our room elevators where extremely slow and we were placed on the 22nd floor- three elevators and one was out of order. Ate dinner in the restaurant, while dining announcement/alarm stating there was an issue and was being addressed. We asked waiter if we should evacuate, he stated he knew nothing about what was going on. Second day there spent time at the beach only to head up to the room approximately 1pm to find out that ALL 3 elevators with out of order. When inquired at desk they said they had no idea when they would be fixed and I could use the stairs. I will admit that I became annoyed and stated that this was f---ing ridiculous. My apologies to staff however, Try to understand I am fighting cancer and we were on the 22nd floor. Requesting compensation for this huge inconvenience. Was told head manager would be there between 2-3 (mind you elevators were not fixed until 5pm ). Was told initially that Saturday room would be comp was asked what else I wanted. compensation for Friday the 26th as well. Sunday night 1 elevator down. Sadly this was a VERY unpleasant stay

The room was small but very clean with a great view

We had worst experience in Sole hotel! We were stuck in the elevator and I had a panic attack because of it! We will never come back again!

The property was nice and valet and service was excellent. We didn’t realize this but after 2pm there is no sun on the beach or pool… which is sort of a bummer!!! Also while we were there the elevators did not work, luckily we were on the 6th floor and could walk but others weren’t as fortunate.

Staff at Valet and Restaurant very Nice Elevator Out of Service and long wait when elevator did work

The room was entirely too small a darn closet, and I kept seeing these little black bugs all over the place…. Nice hotel but I won’t go back…

Loved the beach and the employees out there No entertainment Restaurant limited menu Bar outside closes too early Elevators not working - had to walk down 23 flights

Always a fun comfortable vibe … warm welcome from FD staff very clean and a lovely suite … all slept well !

Good. Terrible attention and guest services

Everyone was nice and friendly. It is a small boutique hotel, it was perfect for my first time in Miami. It has it own private beach.

Hotel has virtually no amenities except for a small pool with dated bar. We booked a room for three guests and paid the resort fee for three; however, only two beach loungers were provided to us daily (hotel policy). Access to the reception and lobby is not pedestrian-friendly and requires walking uphill between the moving cars. A $1,000 security deposit was charged for our 6 night stay, which did not make any sense. The hotel has narrow corridors and only three elevators, which were very slow. Elevator wait times on busy days averaged 10–15 minutes. The peak of our experience was the final day of our stay, when ALL elevators stopped working. We were staying on the 24th floor, which made access and check out with the bags especially challenging. The hotel staff helped us with our bags. The hotel provided a small discount on the resort fee to compensate for these inconveniences and that was probably the only positive experience at this hotel.

They charge separate for parking $45 a day and it's not like you have other choice so you have to put this in the bill people is nice but it's way overpriced for no reason

Everything was just great.

Everything was awesome!!!

Excellent stay! The room was spotless, the staff was very friendly and welcoming, and the location was perfect — close to everything and right by the ocean. We really enjoyed our time here and would definitely stay again.

The hotel was great and the staff was just fine. It’s a really good location with the beach on the backside. I would stay here again easily.

Lots of hidden fees.

Good

The rooms weren’t cleaned well, I found several hairs on my bed and sand all over the floors. The tv has few channels and no casting options. Most Staff weren’t friendly but I believe it had to do with a language barrier. The elevator was a night mare to get on and select the correct floor. No outdoor food is allowed in property so you must eat in your room only. I have celiacs but the restaurant on site had no alternative options. The pool hardly gets sun. The beach only allows two chairs per room but I had three people. Over all this is not a four star hotel. Over priced with the resort fee considering all the issues.

Wasntbad wasnt good

Very nice

Cool ??????? ??????

Location

Pool bar closes at 5pm. Wish it was open longer

Great place to stay

Room and amenities

Everything was great!

Clean room. Great location. Lots of amenities

Ac stopped working in the middle of the night. Fridge did not cool , size of the room does not match the amount they charge. Very expencive for such low quality , I would rather stay at a motel than stay here again.

Súper nice the hotel

Front desk stuff

Yes

However, our check-in experience was unpleasant. When we arrived at our assigned room and opened the door, we found a previous guest still inside, sleeping. Considering that only two out of three elevators were working, it took us about 20 minutes to reach the 18th floor and return to reception for a new room, which we then had to wait for. The room itself was spacious, clean, and offered a great view. A couple of downsides, though: the soundproofing was poor—we could clearly hear conversations from the neighboring room, and when their two kids cried through the night, we shared that experience too. Additionally, the shower lacked proper sealing, causing water to leak onto the floor. On the positive side, the beach service and the beach itself were outstanding! That’s probably what made me give this hotel 4 stars.

When i switched the room to oceanfront suite, was much better

Ocean view room unbelievably picturesque, staff so warm and friendly, restaurant amazing. Interior design top notch. Will definitely return!

Outstanding price /quality ratio plus staff very friendly

The staff I check-in were excellent and our experience at the hotel overall was top-notch… I would highly recommend it, especially for the price

Everything was excellent

Clean room staff was amazing view of the beach was breathtaking

The elevat

Gross and dirty

Great location, amazing food and beautiful beach!

Great Hotel!!!

Room was spotless and clean! The views in the oceanfront were absolutely breathtaking! Amenities all present and clean but need salt and pepper in the kitchen area. Staff was accessible and available, could have been a little friendlier, but they weren’t rude or anything. Overall 9.5/10! Would definitely stay here again!!!

We stayed 2 nights, bed was comfortable we had great sleep. Room was nice and front desk accommodated every request we had. Restaurant at the hotel was good with a view and great service. Definitely would stay again.

Great stay. Had a minor room issue which the front desk quickly took care of. Love the location in Sunny Isles!

A

Staff. There is a good scope to add kids play area

Problema fue antes de llegar que recibí una información que no me gustó y que teniendo tantos años de experiencia con atención al cliente pudo haber sido increíblemente mejor! De resto todo estuvo maravilloso!

The property was very clean. The staff was friendly & helpful

Very disappointed

It was good

My room Was kept really clean and the staff at the front desk and on the beach were phenomenal. Im already planning my return!

Everything was great!

The room. I don't know if it was Expedia or the Solé but the room was very disappointing. If I'd known, I'd have chosen a different room if I knew how small it was. The room was tiny, about the size of an average home bedroom. There was little room to navigate around the bed. In fact, I cut myself on one of the corners because there was so little room to get around the bed. There was very little storage, the clothes cabinet was tiny and the doors could not shut. The light switch on the wall next to the door did not work. The bed was on a wood plank she the "mattress" was made out of something I've never slept on. The bathroom was fine. The hotel only has three elevators for 25+ floors and housekeeping had to use it as well. There were long waits for an elevator. I'm fact one day two of the three elevators were out of service. In the remaining elevator, one of the guests said she had to wait 40 minutes for ask elevator, have up and used the staircase. The pool is adequate but the beach front is lovely. The restaurant was very good, food and service were excellent. Would I come back, maybe, because of the staff but there are enough negatives to this hotel that I'd have to think long and hard about it. And again, I'm not sure who to blame for the room situation.

I had such a peaceful stay. Thank you ☺️

Service was great..but I just feel like it's a little over priced for average things as chairs towels pool

While the main part of the hotel and restaurant are nice as well as being right on the beach the Room was not very nice and felt run down . They said they would call when the room was ready but never did. Shower took awhile to drain so you stood in half inch of water, the bathroom fan would only stay on as long as you held the switch in and the light that turned on with a switch when we entered no longer turned off. Also the carpet was worn and thin glued direct to the cement and the in room coffee maker was cheap k cups while other hotels in the same price range give Nespresso or lavazza coffee makers.

location

Had a wonderful time

.

Amazing Experience

Beach view and beach access was amazing!

The suite was bright, spacious, and impeccably clean, with modern touches that made it feel luxurious yet comfortable. Waking up every morning to the ocean right outside my window was magical. The atmosphere throughout the resort is peaceful, stylish, and perfectly Miami. Whether relaxing by the pool, enjoying the beach, or simply unwinding in the room, everything felt effortless and relaxing. Thank you, Solé for making my trip so special. I can’t wait to come back!

Listen to the waves. So relaxing. The full Kitchen in the room was so helpful, because I had just had surgery. There is a Walgreens just across the street, and the best Italian restaurant as well, Timo. Excellent place to stay!

Price was high

-

Professional friendly staff, clean and spacious rooms.

Exce

Really nice stay

Location very inconvenient (super small entrance and valet area caused waiting long for single vehicles only spaces) rooms also super small - barely enough room for the only bef

My boyfriend and I stayed here for 5 days. It was overall good but had some things we wish were different. Starting off with check in, the staff were very pleasant and professional throughout our entire trip, when we checked in we were told we had a $500 refundable deposit along with the $44 per day. We knew about the per day fee but not the $500. We were shocked to say the least, as we looked through the booking so many times before choosing this hotel through Expedia. Thankfully the refund was given back before our stay was over. The room was smaller than we expected, I also expected for the price of the rooms that there would be a microwave (there is not). The bathrooms were good but you can tell the walls and doors need a coat of paint. The beds were extremely comfortable!! I also wish there was maybe a chair on the patio or something so you could sit and relax. The beach was amazing, the staff were pleasant and you could order food to the beach. I had more expectations from the restaurant and only ate there 1x on our stay. The menu was small and extremely overpriced for food that we could get anywhere. Housekeeping was amazing and completed daily housekeeping timely. The elevators are extremely slow though.

Our experience was amazing! The staff was so friendly! They make you feel as if they genuinely care about your stay with them! I have no complaints! The views are worth everything!!!

Fantastic Stay - Clean Rooms & Great Customer Service. I will stay here again

Overall an amazing experience, the staff was incredible and the resort was beautiful!

Good

My favorite hotel! I'm a repeat guest and will continue to be.

Don't let the photographs fool you, reality is no where close This hotel should be classified as a high end hostel.

Professional staff, perfect location, excellent beach service, thank you!

Enjoyed the stay at Solé.

Nice hotel, very clean and tidy, lovely decor.

Gorgeous balcony views. Room was spacious and clean and kitchen fully equipped. Beach is lovely but we were not guided to our lounge chairs first day. We were just handed towels. Our second day, a gentleman walked us to our lounge chairs and laid the towels out for us and made sure umbrellas were in place. The elevators are extremely slow. Food from Baleen did not meet expectations.

All was good , excellent service

Loved it here

Bad stay bathroom did not work I was really affected by this

Outstanding services and exceptional cleanliness hotel, definitely and highly recommended, family friendly as well,

everything was perfect!

They knock on my door and insult me to get out it was only 11am

Good

Great spot

N/A

Everything was great

However Room was smaller than expected No dresser in the room for clothes

The location Loved everything

Very good

The view was really good with very nice staff

Beautiful

Love everything. Professional people excellent experience.

Had a great view of city and some of the beach. Unfortunately not there long enough to enjoy the beach as we were on a layover and only there when it was dark to 4 am. We did eat in the restuarant and staff was great and meal was excellent. Love the scent in the bathrooms - mango coconut - heavenly!! If in Miami again will definitely consider staying here again,

The staff was amazing and so helpful.

Great staff, nice beach experience

I will most definitely be returning everything was excellent

Ok

Loved It

M

Staff was amazing. We stayed at many hotel’s in sunny isles but the staff here was the best. Definitely worth coming back and referring this hotel to family and friends

My stay was amazing , defiantly will be back

Love this hotel must book again beach view was also amazing.

We brought a young child with us. Very accommodating with children. Beautiful area and lovely hotel.

Beach View Was Great Also Had A Partial City View My Stay Was Excellent

For the price, wish the hotel offered more beach activities/amenities. Overall the stay, staff and facilities were all wonderful!!!! Would definitely recommend & return.

The staff were fantastic I would stay again

Overall stay was great

Very nice hotel

The access to the beach, the beach service, the pool, the pool staff and the staff at the reception. The location was good with some restaurants nearby, enough for a good breakfast. They did not find a charger that I forgot at the apartment. Besides that, everything else was pretty good!

Great staff

Room was clean, staff were nice and the pool and beach access were good.

The rooms are outdated.

Beutiful

Perfect vacation atmosphere

Great staff and very clean rooms

Good

Would not recommend this hotel and wouldn’t be back.

Amazing views, Clean, Tv was broken & out of soap but Upgraded me complimentary and made the stay AMAZING! Recommend!

Rey and Mark - excellent job at the beach

The beach view was stunning. The staff was also very welcoming!!

The best place to stay as always

Nice relaxing weekend get away for couples. Had a great time.

Thank you everyone, such a great service. Enjoyed our stay . Staff are incredible helpful at the front desk and beach .

Room was smaller but clean, comfortable and welcoming. Staff was friendly. The happy hour at Baleen was good. Enjoyed the wings and the nachos with our drinks We were central to the places we wanted to see and things we wanted to do. Reasonable uber rides for us. No chairs on our balcony

They received a $200 deposit, and after 2 nights, they took $110 from them. I'm not sure why, actually. I paid for everything, including every single meal, and I received room service over those two days.

Beautiful stay@

Beautiful stay

Most of the hotel staff was nice. They are short staff so they do not answer the phone. the stay was nice but Do not valet! The valet guy scratched my husband car and then tried to report it as being there previous. Thank God my husband is OCD about that truck and notice every detail. It was damaged bad. But they are fixing it. We will see! Also, the beach bar has good food and drinks

Great Hotel. A lot of local restaurants and shops within walking distance. The beach was nice and we rented jet skis one day.

I did not complete this stay, this was a mistake and I have not heard back from anyone regarding a refund.

Over all have a good time easy access to beach plenty of shopping around. Very good stuff. If any suggestions, I can give to improve ,very slow elevators. Room don’t have a Wi-Fi pass. I have to go to front desk.

All was good, really good location

Like everything

Good

All good . Good couple getaway

Great hotel and clean

Perfect getaway, nice view, pleasant staff

We stayed for two days. The hotel staff was very friendly and always helpful. The location was excellent, as it's close to the Aventura Mall. The only downside is that the room we stayed in had a smell like wet carpet, a rather unpleasant odor. As time goes by, you get used to it and it's gone. Otherwise, the stay was good. (Room 1701B)

Room was way too small… didnt even have room for out stuff

We arrived around 4 p.m exhausted frkm flights and wanted to shower but the shower was clogged, we called the costumer services to fix it and it wasting us time and kids were so tired Also it happened again in the weekend This was really annoying Also it says on expedia that every day they come to clean and fix the room But i had to call them let them know to do so One day i forgot and i returned to room not fixed no clean towels and garbage was still full Overall it was fine, not the best

It was our anniversary and we wanted to go somewhere Majestic it was very pretty clean Everyone was so friendly great stay

very nice comfortable great area and staff was amazing restaurant is great beach and pool area very nice

Had to change rooms four times, due one issue after another! Finally got it right the last night of my stay!!!😡

One thing I wasn’t a huge fan of was the shared balcony setup. We had two balconies, which was great, but they were divided and technically shared with the room next door. No one else used theirs during our stay, but if they had, it would have felt a bit awkward. There are a couple of other things to note: the walls are a bit thin, so we could occasionally hear conversations from next door. Valet parking is required, and combined with the resort fee, it was about $100 per day. (Expedia did clearly state that the resort fee would be paid at the hotel.) If you have a car that sits very low to the ground, be careful — the entry is extremely steep and could scrape your car. Location-wise, this hotel is excellent. It feels very safe and has great walkability, with grocery stores, Starbucks, and breakfast spots nearby. Two of Miami’s nicest shopping areas are just a short drive away. The beach is truly the highlight - the water is gorgeous, the beach is just steps away, and they include chairs and an umbrella with the resort fee. Everything about the beach area felt very well maintained and upscale.

The room was nice especially the view…the staff was great. I even left an expensive pair of glasses and they mailed them back to me. Overall my experience was great. I’ll definitely recommend this place. Would love to come back and visit again!

The staff is exceptional, any requests we made were handled graciously and quickly. Our room was upgraded, the kitchen is fantastic. This is definitely the only hotel we will stay at when we come to the Miami area.

Love the beach

It was a 8.5/ 10 experience. Everyone was friendly. We did have an issue with the front desk picking up the phone for an extra towel request but if you need more, just do down to the spa, that’s what we ended up doing! I eventually went downstairs and was told they were short staffed and busy so I found a way to get more on my own. There an older gentleman at the bar/restaurant that wasn’t as friendly as others but maybe he was having a bad day, that what I’m going to go with. Everyone else was super friendly and went tour of their way with kindness!

Loved my stay. Quiet hotel, clean, modern accommodations. Staff was efficient and helpful. Loved the access to the beach at the hotel. If I am back in Miami, I will stay again.

Horrible services

Absolutely great !!

For the price point, you expect a lot more. Dirty rugs, dirty walls, bathroom, toilet bowl that wasn’t secured to floor. Rooms are bad renovations with no care for details. Dirty pool and lounge chairs.

Everything perfect but they don't provide water bottle inside room.

The property has a great beach, close to shops and restaurants, and the rooms have great views.

Leonora Babaj

La habitación muy pequeña . Estábamos de luna de miel y nos dieron una habitación twin. Estuvimos en la 1803 b. Los trabajadores del hotel muy serviciales.

Front desk staff was extraordinarily helpful to resolve a reservation issue. Rooms are well apportioned.

Top notch customer service!! I love that everything is included like the beach chairs and towels. Beautiful views and easy access to everything.

Pros: cleanliness and overall condition of the property is great. I had the oceanfront suite so I had all amenities I needed for a 4 day family stay. Also proximity to the ocean and having an unobstructed full oceanfront view on a high floor was excellent. That’s where my pros end. Cons: Front desk customer service is absolutely awful. I typically don’t leave negative reviews bc I suck it up, but the service here was so bad management ought to be aware if they want repeat customers and raving fans. FD staff never greet you with a smile, never say welcome you back when going in and out of the property, check in was grumpy and very unwelcoming. Service at the Restaurant on site is ridiculously slow even when there aren’t that many tables booked. Pool could some massive upgrades in terms of seats and ambiance. If you’re here for a day or two, I would recommend this place but I would not recommend if you’re here for longer and looking for good service.

Really nice I loved my stay

Truly amazing!!

Great place to stay in

The hotel is in a good location on the beach. The service qt the restaurant was really disappointing even though it did not have many people and i reserved a time. Waited on my table for 40 mins and food was served separately and just warm. Bedrooms are comfy but i never slept due to broken toilet constantly flushing. Also founch a roach in the bathroom. Also went down to grab a sun lounger at 6pm and staff was rude.

Everything was amazing especially the view

Beautiful

Very nice good service and clean

Expensive

This should be a 5 star hotel, great prices on excellent room layouts as well as very direct and helpful staff

Great location!!

Lovely place.

My wife and I had very nice mini vacation. We spent most of the time in the hotel's swimming pool/beach or away at some local restaurants. Hotel room was OK+++. nothing negative to say.

Great

Very nice

Very good time

The check-in process was smooth, and the customer service team was professional and courteous. However, I was disappointed to find that the room was significantly smaller than what was depicted online. Additionally, the furniture appeared outdated, and overall, I felt that the room did not offer good value for the price paid.

Buffet would have been better

Overpriced! Room was very clean, bed comfortable but paying a resort fee at a hotel that's not a resort and doesn't have resort amenities is absurd!

This was supposed to be a quick getaway, so upon my arrival The front desk staff was not warm, nor inviting they were very cold, but they did accommodate. I wasn’t happy with my rooms. I wanted connecting rooms I wasn’t able to get that as well as the rooms being a small.

Missing towels sometimes

The hotel has a nice welcoming environment as soon as you enter. The bedroom suite had a beautiful full ocean view in the bedroom and living room. The patio was spacious. I would give the place 5 stars if it weren’t for cockroacheS in the kitchen. I was on the 22nd floor, which means there’s probably an infestation and aggressive pest control is needed. The hotel was good about quickly removing trash/room service trays from hallways. Solé, please invest in serious pest control services as guests pay luxury prices to stay in your suites.

Bed was not that comfortable

Quiet ,clean property. Nice stay

The rooms are very old and poorly maintained. The pool was extremely dirty — every single day we saw either pieces of mucus or chipped nail polish floating in the water. There is absolutely no control system within the hotel. For example, someone was vaping on a lounge chair right by the pool and no one said a word. Another guest played loud music from her large speaker and again, nobody intervened. Our kids couldn’t even enter the sea because there was an unbelievable amount of seaweed. Even if not every day, we would have liked to see at least some effort to clean it up during our stay. The website said the room had a “fully stocked” mini fridge, but we were told it’s currently not in service. There wasn’t even drinking water provided in the room. The bed linens smelled bad, probably because they had been left damp. This was our first and definitely our last stay.

I liked the location right by the beach and the accessibility to local diners and grocery stores. All employees were very friendly as well. The hotel was generally very nice but when we moved in, we noticed some minor details, like a slightly dirty toilet seat, and slightly dirty floor by the entrance hallway to our two suites. It seems they were taken care of later but perhaps they were missed prior to our move in. Overall, it was a great experience and we loved it

Great location. The beach is amazing. Lots of sea weeds though:( they have many good options. Every day happy hour is offered

It was an amazing experience, I was there for my birthday ocean front view. Beautiful 😍

Nice property and staff, the parking situation was terrible. Valet parking is not optional and it’s $44 per day for overnight parking.

The balcony doesn’t have chairs to enjoy the view. Room service was good. The restaurant is beautiful but the waitress seems not to understand anything we said. Nice property but there is no other way around Valet parking. They were pretty quick getting the car and an overall good experience.

Parking to expensive $55 per night,Baleen restaurant inside hotel Rip off cup a coffee $14 when you buy something inside hotel you got pay 20% tip you like it or not.Seen roaches in room small outside pool not so fancy but very expensive.Like the beach and Location.

Perfect mini vacation. Got an upgraded room . Beach area is clean .

The room was unbelievable small corner of the bed a hazard we got scratch in our legs there was no space to go around the bed the room was not clean lot of dust not what I expected

Great team here!

Would NOT recommend this hotel. The room was not clean upon further inspection. Toilet wouldn't flush properly, air conditioner in one of the bedrooms would not cool, dirty bedding on one of the beds, light in bedroom didn't work. They ran out of water in hotel lobby store and when I asked to purchase more, they told me to go to wal greens. My daughter's toe was slammed by the door coming in from the beach and was bleeding so I went to the front desk to ask if the hotel had a first aid kit and was told no go to wal greens. Was also awoken to constant banging from what seem to be coming from the room next door

Nice hotel, staff were wonderful and helpful. Room was clean and they let us check-in early. After a 3am wake up to travel, it was really nice to have access so early. I loved that the hotel is on the smaller side so it feels more boutique style and personalized. Breakfast was good and flavorful. Only frustrations were the prices being higher due to tacked on service fees for everything, the elevators are not consistent or speedy. We waited almost 10-15 minutes for one on Friday, 7/11. Then, when we pressed up, it wouldn’t come, but if you pressed down, it would come and you’d go for a little ride down to get back up. If you’re in that predicament, you cannot scan your card and let it be, you have to wait for any lower floors going down to be completed before you could scan your key card to tell the elevator to go up. The housekeeping team forgot to restock 50% of our towels so we had to leave a note, asking for some replacements. Finally, the water pressure and hot water was inconsistent. Small things, but, things that happened. While- I’d want to try somewhere new if I returned, I would stay here again.

Staff and hotel was great.

Additionally, there was a resort fee that we were not made aware of prior to booking, which added to the frustration. The room itself was underwhelming—just average at best. The tile looked worn and dated, and the towels and washcloths were rough, clearly made from cheap material. The thermostat on the wall didn’t work properly, and the room remained uncomfortably hot throughout our stay. Worse, the sliding glass door to the balcony didn’t lock, which felt like a serious safety concern. On a positive note, the valet service was great—prompt, polite, and easy to use thanks to their convenient app. Unfortunately, the cons far outweighed the pros. I would not recommend staying here and will choose a different hotel next time.

One of my favorite properties to stay while in Miami!

Check all the additional fees before booking

It was a great time. Awesome service very clean space very spacious great location.

Really old hotel! Rooms need renovations specially bathrooms

Great views of beach, easy and walkable access to stores, dining and parks.

Amazing hotel! Staff is amazing! Caring and understanding!

Ocean front. Good views, high floor. Rooms are not that spacious, but comfy. Small balcony with a nice view. We enjoyed it. Good breakfast in the restaurant with patio and ocean view.

Perfect location right by the beach, with cafes and shops nearby. The room was clean, cozy, and had a beautiful view. The staff was friendly and always ready to help — great service all around. Would definitely come back!

Pool too small and busy. Perfect attached beach. Slow front desk. Great view. No table on porch. We would go there again .

All

I stayed at this lovely establishment for 9 nights. Hotel was super accommodating in every aspect. I was able to get an early check in after taking a red eye to Miami. Hotel and facilities are super clean. Staff was kind and accommodating. Hotel property is central to any needs. Also, a 5 minute uber ride to Aventura mall. I highly recommend Solé!

Condition of bathroom Uncortable..toilet paper in top of toilet almost..mirow tooo high.. I would need to be 6ft or something to see myself in it. Room service wake u up at 9.am To clean room, even with do not disturb sign. Cleaning room by me too lao.... Increible...ask for late ck out no way they say NO. WOW

Personal

El hotel está espectacular, super commode, seguro y limpio .. acceso directo a la playa . Nos encanto

We love the beach access, the hotel decor, and the food at Baleen Kitchen. The room we had was pretty small for 4 people, and the pool was very crowded. Other than that we really enjoyed our stay

I really enjoy this hotel

Already completed

Location is prime. The valet service is poor. Pool area is small and cluttered.

We loved that our suite felt like a one bedroom apartment. My little one loved the balcony and cozied up to the hotel pretty quickly! Loved having a full functioning fridge since the little one lovesssss milk.

Didn’t like resort fee cost & overnight parking fee