Loews Miami Beach Hotel – South Beach

Lovely hotel, felt like a true 4 star. Would stay here again.

J

Exceptional

Very kid friendly, comfortable beds The entrance to pool is a little bit of a walk

Amazing hotel for me and my wife.

Nice hotel however I was a little upset that around 4pm after checking in with my teen daughter at 10am I still had not received a text like we were told as to what room we would be staying in. I had to call the desk from the beach to find out what room we were given. Not happy about that. Overall for 1 night not terrible but would not pick there to stay again.

Excellent clean room

Great hotel with a good beach and pool

Me and my goddaughter came it was an incredible trip It's nice when you treated like family

Exceptional

Very good

The Loews hotel is amazing

This is an outstanding hotel. Very clean, great employees.

We had an incident that occurred during our stay which was handled professionally with the utmost care! The staff were very attentive to our needs.

Easy check in, well maintained and friendly staff.

The hotel is amazing! The location exceptional if you want to walk around at night and with the family! Plenty of restaurants at the hotel with different options!! I would recommend this hotel! Pool was great as well at the food there! Our ser verat the pool Raul was great! Next I am staying at the beach with my family I am staying here!

Location pool and proximity to restaurants including Raos. Pool was over capacity with non hotel members on day passes.

Great stay always..

Exceptional

One of my favorite places to stay

The hotel is extremely crowded and the staff is very nonchalant. The attention to detail, especially with regard to service from the staff, does not match the price. Stay at the Lennox hotel instead- it is much better.

A special thank you to Bryan at the front desk. We arrived before check-in time, and after we said celebrating our honeymoon, he kindly upgraded our room. His kindness and professionalism made our stay even more special. The pool area was well maintained, and the entire staff was friendly and welcoming. We highly recommend Loews Hotel and look forward to staying here again!

Very clean, great location

I love everything about it. Definitely 💯 will be back ! ❤️

Great location, pool, the beach, friendly staff Guest room corridors had a funny smell, moisture like

The location was fantastic! This is the reason we picked this hotel. Everything is within walking distance. Easy access to beach and pools. Hotel staff is wonderful. Rooms were just ok, but everything else made up for the things we didn’t like about the hotel. Parking is expensive, but there’s a 25 dollar per day lot literally right across the street, so we parked there to save money. The beds are uncomfortable, and the room was hot. There’s no fridge to store drinks, etc.. TV is constantly glitching so it’s hard to watch TV/Movies. One morning, housekeeping came banging on the door before we were up then proceeded to let themselves in our room. The coffee machine in the room is awful and needs to be upgraded.

Very good service and atmosphere there!

Hotel is pricey and valet was $65 a day but there is a parking garage down the street for $20 a day. There is a $50 a day resort fee that i didn't need. Property was very well maintained and safe. The room was cleaned everyday. We had problems with the TV programs and wifi not working while sitting outside. Pool closes at 8pm but you can exit the property to the beach. I gave 5 stars for the cleanliness, location, and the safety. I highly recommend if you can afford it!

We had an amazing stay. We spent our time on the beach which was peaceful and relaxing. William took excellent care of us. We loved our stay!

The staff was amazing, but my favorite person was April at check-in. She was funny, knowledgeable and friendly. The hotel was beautiful and extremely clean. I would definitely recommend this to everyone.

Beautiful!

The hotel is very nice in front of the beach. It is a little bit crowded during summer weekends and it is more oriented to families

The staff were great.....and thanks to Raul,William and Annie from the front desk for taking care of us.

They clean the room but didn’t take the used glasses and the empty water bottle

Loved this hotel and how convenient it was to everything but still far enough away from all the hustle and bustle of south beach. Kid friendly and had things for the kids but didn’t feel like a kid resort. It was nice for just adults too. Loved all the restaurants and a nice spa on property too.

The Loews is a special place for my family and I. Great staying, the only hiccup was that I had food poisoning after eating a fish dish at the Colins restaurant.

Good

Great property

One of the best in Collins avenue. Amenities were very useful that included complimentary bike rides, complimentary drinks, kids club, resort pool with the direct beach access, beach club access to the beach lounge and umbrella were some of many. Clean rooms with the beach views and friendly staff and well maintained property. Will definitely go back. If you are visiting south beach I recommend giving this hotel a try.

We had the most unbelievable time at the Lowe’s Miami Beach. We were celebrating an anniversary. Jason went out of his way to make sure we were treated like true VIPs even though we booked through Expedia, we weren’t treated as though we were third-party guests very classy. This is a must stay location.

The staff at Loews were very nice. From the reception desk to the waiters and waitresses, the pool staff and the beach staff.. all were friendly and genuinely very helpful. Location was ideal.. in between lots of restaurants choices within walking distance in either direction.. Room was very clean.. I had beautiful ocean view.. definitely worth it..Hotel had a very family friendly vibe.Woyld definitely visit again.

I really liked the pool and the location of the hotel.

Superb

The only real advantage of this hotel is its location on South Beach. Unfortunately, almost every aspect of the stay felt like an attempt to extract more money from guests. Beach chairs are included, but if you want a spot in the front row, you have to pay extra. If you want an umbrella, you have to pay extra for that as well. You also have to pay for parking, and if you would like to use valet service, you have to pay even more. Guests are offered a complimentary welcome drink, but it turns out to be only one specific cocktail. This is not clearly explained, and if you would prefer any other drink, you have to pay for it yourself. Even simple services feel uncomfortable. When the staff bring your luggage to the room, there is an obvious expectation of a tip. Throughout the property, there is a constant feeling that someone is trying to charge you for something else. The hotel itself is also showing its age. The facilities and rooms feel dated, and it is clear that this is not a luxury property despite the prices being charged. Overall, the location is excellent, but the hotel experience is disappointing and does not offer the level of comfort, service, or value that one would expect.

Exceptional

Exceptional

Amazing property and location.

The pillow sheets were dirty . The balcony door doesn’t open and close properly needs some repair .

No crib provided until 8 hours after multiple requests.

Clean and modern room. Also got 4 free beach chairs and umbrella on the beach per day connected to the hotel. Great Stay!

Great service

Rooms are comfy and quiet

Everything about the hotel was fab from facilities to staff! Loved the onsite bikes for hire. Will definitely stay again! Loved everything

100

Very good hotel, amenities were great and the staff were ultra helpful

Enjoyed my stay

Great location, walking distance to almost everything in Miami Beach. Good and rich breakfast. Very helpful and friendly staff. Great pool and beach facilities. Pool manager was very interested with all details, coming and speaking with every guest one by one to ensure everything is going well. Rooms are good, modern and pretty spacious, enough for a family. Balcony was a bonus. Check in & out fast and smooth. Nothing really except the bed was a bit small for two.

Exceptional

Everything

Fantastic service from the valet to front desk checking and out. Restaurant service and customer service at hotel is excellent! We forgot medication at fridge and was promptly helped. Thank you will definitely be back

Great experience, they thought of everything!

Exceptional

location amenities tv was static corridor had bad smell paint refresh needed in some areas

Excellent all round. Great location staff & food.

Clean room, very friendly staff, partial ocean view was great

Exceptional

Very clean, great quality price option for SB

Friendly personnel, very good location Pool too crowded

Great place to stay.

Liked it, a bit too big and hectic for my tastes. I’d imagine it’s great for kids and family’s

Staff were amazing. Christian on the front desk was a true ambassador for the brand and Coach at the pool is a legend. Great breakfast, ideal location, really nice rooms.

Hi husband, are all the words sitting in some of the finest hotels in this hotel length up there that was so family, accommodations was fabulous and they fought of everything! This was one of our favorite trips! I will talk to you return

The location was great. I like being able to text the front desk for requests. The spa was outstanding and the pool and beach were steps away. Cabanas were an option, covered daybeds as well as umbrella chairs. Housekeeping was very busy so took a couple of requests to get service but we didn’t mind.

Location Over crowded pool space.

Very good

Super nice hotel, great food and the beach is right there! N/a

Beachfront hotel, properly organized, clean place,

Superb

Beautiful resort. Amazing beach. Great staff

Wonderful

Very good

Exceptional

Customer Service was SUPERB!!! I stayed at Lowes before at a much lower price & received the same superb customer service. Its the customer service that keeps me coming back.

Very good

Great Location. Attentive staff.

Loved the facility came here after our civil wedding and now again just to celebrate! Love that they give you beach chairs and free banana boat rides! The rooms have been upgraded and they look so clean and pristine! Also the comfort is next level!

It was amazing.. beautiful view, nice swimming pool and super delicious food!

Like any business, including my own, things sometimes go wrong, but that’s not what’s important. What is important is how these situations are handled, and in my case, it was handled with the utmost professionalism, leadership, and excellence, that exceeded my expectations. Farhan Rafiq: A+

Fantastic Hotel well situated clean and excellent friendly very helpful staff. Food around pool top quality for lite lunches.

It is an excellent hotel!

The location. Nothing

Super me gustó mucho

Perfectly decent hotel for a business trip. Well located for Miami Beach and reasonably high end, but nothing to write home about.

Location. It is next to the beach, nice pool and rooms are comfortable. Everything was a bit overpriced. The valet parking is 60 usd per night, you have to pay for umbrellas at the beach, and food was ok but restaurants nearby were better in that sense.

Location. It is next to the beach, nice pool and rooms are comfortable. Everything was a bit overpriced. The valet parking is 60 usd per night, you have to pay for umbrellas at the beach, and food was ok but restaurants nearby were better in that sense.

Exceptional

Exceptional

The hotel is beautiful, the room was comfortable and spacious as we got an upgrade, very clean apart from the windows - those would need a proper scrub from the outside. Great location, many shops within walking distance. The hotel looks lush and the best out of all from the outside! We have received an exceptional check-in by Kayla!!! Very pleasant and helpful person, and was able to get us the room right away even though we arrived too early. We felt very welcomed. The concierge was very helpful with providing the information we needed. I liked the service for setting up the pool chairs. The slight negative was that the friendliness varied from staff to staff - our first-day breakfast was pleasant, with a very helpful, professional waiter who looked after us. Then the other days were not as pleasant, giving us a check before we even finished breakfast. The other thing was that one of the porters was a bit rude

Terrible

Beautiful property with a great location. Staff was super friendly and helpful. Check-in was probably one of the smoothest I’ve encountered. Will definitely stay again!

Great , location and services Excellent place

Great , location and services Excellent place

Exceptional

Great family resort

Wonderful staff!

All round great hotel in excellent location

Second time staying here, great beach access, great food

Room smelled of smoke and manager moved me to a clean smelling room upon request.

Staff was great, pool was fun over by crazy kids. Couldn’t even have a peaceful drink without kids jumping into pool or throwing something that would splash water all over your drink

Exceptional

room, pool and breakfast was exceptional. the location was great and the pool restaurant served delicious food. the pool was decent size and there was cold water with fruit in it every day. we had a really relaxing time there the pool bathroom need updating, they stood in contrast to the rest of the hotel. and the room was nice and clean but when we enetered the room all we could see were the windows that were really dirty and the shining sun only exposed that. it kind of spoiled it cause the room was otherwise fine

Good location, very convenient go around.. very friendly and helpful staff, beautiful beach…

Beautiful property with great amenities. We will definitely be back.

The hotel staff was very friendly and accommodating , from the front desk to the servers at the pool and beach and housekeeping- everyone was great! Hotel was clean and beds were comfortable. A great stay.

Exceptional

Great hotel and great staff!!!! What an experience!

Exceptional

Nice staff all around. Great food and drinks. Great views and great weather!

Excellent hotel

The facilities and helpfulness of staff. Comfortable rooms. Great help on the beach I asked to keep my room an extra 2 hours, they wanted 50 percent of room rate. I felt that excessive. Things were pricey

Great stay

It was amazing and definitely be back in the future

The staff is amazing. They go out of their way to make you happy

The staff is amazing. They go out of their way to make you happy

Exceptional

Great stay for Mother’s Day with the family. Check in was amazing, we even got a room upgrade for free. Drinks and food n the pool are great as well as service from everyone. Pool can benefit for some extra cleaning.

Good

The hotel feels like a 5 star resort. The room very is spacious and stylish. The location is awesome. Nice pool area and close to the beach. The ACs everywhere blow like crazy, especially on the 5th floor where I stayed.

The hotel feels like a 5 star resort. The room very is spacious and stylish. The location is awesome. Nice pool area and close to the beach. The ACs everywhere blow like crazy, especially on the 5th floor where I stayed.

Pet friendly. Staff was very helpful with everything.

The property is beautiful, the staff is so helpful! 10/10

Staff was excellent.

It became very chaotic down stairs in the lobby as it seemed as if there were lots of networking events going on during our stay. Felt at times like we didn’t belong, not due to staff, but just the people that were there

Check-in and check-out service (front desk staff Joshua was exceptional); housekeeping and room service N/A

Great location of Lincoln Rd It became very chaotic down stairs in the lobby as it seemed as if there were lots of networking events going on during our stay. Felt at times like we didn’t belong, not due to staff, but just the people that were there

Check-in and check-out service (front desk staff Joshua was exceptional); housekeeping and room service N/A

Beach view is good

Room was perfect and clean food on the property was amazing

I especially wanted to recognize Francesco for his outstanding customer service. From the moment we arrived, he was incredibly attentive, professional, and welcoming. He explained everything clearly, made us feel comfortable, and went above and beyond to ensure we had a perfect experience. Employees like Francesco truly make a difference, and he most definitely deserves recognition — and honestly, a promotion. His level of hospitality and care did not go unnoticed. Thank you again for making our wedding night so special. We will absolutely remember this experience and look forward to staying again in the future.

A special thank you to Lucy Krasteva for her outstanding assistance coordinating our airport transportation. The communication was quick, professional, and incredibly helpful, and everything was organized smoothly for our group arrival in Miami. One thing that especially stood out during our stay was the hospitality shown by the hotel’s restaurant team. Our group of 11 decided to have dinner at the hotel somewhat spontaneously, and the staff graciously accommodated our large group with kindness and professionalism. Despite the size of our party, they made the experience feel seamless and welcoming, which we truly appreciated after extensive international travel. The hotel itself is beautiful, lively, and perfectly located right on Miami Beach. The atmosphere, service, and overall hospitality made it a fantastic final stop for our travelers. We would absolutely recommend Loews Miami Beach Hotel for both individual travelers and group stays visiting Miami.

Excellent staff, grounds very nice, rooms very clean and comfortable and perfect location.

- it's a 4-stars hotel but looks/feels like a 5-star - big pool, with A LOT of sunbeds and umbrellas, live music, sunscreen, all for free. They also have a lot of children activies / games in the pool - big, clean beach with great sand and shallow water - the tiled floor inside the room might be a bit cold if your AC is below 22C/71F degrees, I wouldn't say it's suitable for walking bare foot - the Wi-Fi is mostly ok (18Mbps) but barely usable at the pool in some locations - they have extreme restrictions for coming in with external food/beverage from outside in the pool area, they check your drinks and food thoroughly, makes you feel uncomfortable

- it's a 4-stars hotel but looks/feels like a 5-star - big pool, with A LOT of sunbeds and umbrellas, live music, sunscreen, all for free. They also have a lot of children activies / games in the pool - big, clean beach with great sand and shallow water - the tiled floor inside the room might be a bit cold if your AC is below 22C/71F degrees, I wouldn't say it's suitable for walking bare foot - the Wi-Fi is mostly ok (18Mbps) but barely usable at the pool in some locations - they have extreme restrictions for coming in with external food/beverage from outside in the pool area, they check your drinks and food thoroughly, makes you feel uncomfortable

While at the pool, we were repeatedly approached and reprimanded about having drinks in the water. After years of visiting this property, this is the first time we have ever encountered this issue. The situation escalated into constant monitoring and unnecessary harassment from security. Even our waitress—who was kind and attentive—expressed confusion about the treatment we received. We had nearly 30 guests booked for the weekend, and unfortunately, none of us will be returning. The level of strictness over a drink, especially when many resorts offer swim‑up bars, was unreasonable. Quite frankly, the focus would be better placed on addressing the number of people who openly urinate in the pool rather than policing a possible vodka tonic. Our stay was overshadowed by this experience, and the attempt to “make it right” by handing out ice cream scoop tokens only highlighted how poorly the situation was handled.

I will come back for a family vacation. Very relax Hotel and friendly staff. In addition, great location!

Property was perfect in every way!!! I loved everything, although it was too expensive

Superb

Clean and kind staff. Everything was great.

Clean and kind staff. Everything was great.

Property was perfect in every way!!! I loved everything, although it was too expensive

Pool was extremely small versus what the pictures appear online.

Room was clean. Staff was super helpful and friendly. Room was super clean.

Would definitely recommend to all to stay here. We loved every minute of our stay

Very clean, excellent staff and service

Would definitely recommend! Great experience. The staff were nice and helpfull

Stay was great. Staff was amazing. Accommodating with requests. Newly renovated rooms were nice. No complaints.

Amazing property staff and food were amazing

I would not stay at this hotel again!!

Loved my stay here

Exceptional

Exceptional

Yes

Great all around, valet was fast, they checked me in even though I was early. Location is the best on the beach… close to Ocean Dr.

Excelent

Love the Loews

The area was ok The hotel rate to high especially being a consultant on business and travel a lot

The hotel rate to high especially being a consultant on business and travel a lot

Excelente lugar , buena comida y servicio

Awesome hotel

Location, spacious rooms. Partial and not full view of the Ocean which was not what I paid for.

Newly renovated, great stay.

It was a nice stsy

I had an excellent stay at Lowe’s Miami Beach on May 8, 2026. From the moment I arrived, the service was outstanding—friendly and attentive staff made check-in smooth and hassle-free. The room was spotless, comfortable, and offered stunning views, making it a relaxing retreat after a day at the beach. Amenities like the pool, spa, and on-site dining were top-notch, enhancing the overall experience. I highly recommend this hotel for anyone looking for an all-around great stay in Miami Beach.

What really stood out was how relaxing and effortless everything felt — incredible amenities, amazing food and drinks, and staff that genuinely made you feel taken care of. It’s one of those places where you immediately understand why people rave about it. If you’re debating whether it’s worth spending a little extra for the experience, do it. The comfort, quality, and overall vibe made the stay unforgettable.

Nice and clean hotel! will come back

The receptionist who checked me in had rude undertones

Amazing service!

Great !

Good location

Very good

Superb

Poor

No vending machines

We got a room upgrade during check in and room view was amazing. Service at the cafe and pool area was 5 starts. Plenty of options around the area to go out to eat and have fun.

Room was exceptionally clean, not the best view. The hotel offers ocean view upgrades for a fee.

Staff was utmost professional Will stay again

Staff was extremely helpful, informative, and friendly. The view of the city was nice. Bistro Collins served beautiful and tasty food.

Stayed at the property for one night. Loved the pool and the restaurants. Will definitely go back.

Great access to the beach. Seats are included in the room but expect to pay for umbrellas in addition to resort fee. Hotel needs more transparency on hidden costs.

Beach front views, central location Miami Beach. Kids oriented set up. Security checks. Overall friendly / professional staff. Electrical noise in the room, windows so dirty it’s hard to see the view. Size of hotel means long distances to walk between places and lots of stairs making it challenging for some people.

Loved the room and the pool. Need more seating at the pool though. Cocktails and food were delicious but over priced. The cost of food and drink was highly Over priced. My coffee was $11 went outside to puravida snd paid $5 for the same coffee. Burgers $29 but right outside $17.

This is a place we’re definitely I will come back anytime

Beautifully maintained resort. Pool is a highlight. It is family friendly pool that is well staffed for everything from setting you up in loungers and ordering food & drinks. The beach area was equally nice, again well staffed for a great day in the sun, sand & ocean. Food was excellent! We look forward to returning.

Worth the money.

I paid for an ocean view room and ended up getting a partial view. I asked the front desk and they couldn't give me a expiation between open view, front view, side view. For what I paid, I was expecting a bigger room and better view. I was completely disappointed. I'll never come back to this Hotel.

Everything was A+ from the moment we got there. The check-in was great. Vallet was great. The room was upgraded for free, great views and large room. Bed was very comfortable. Everyone who worked at the resort was very nice and friendly.

This hotel was above exceptional from the staff to the rooms. Had an amazing stay.

Room, pool, beach chairs. Location.

Room, pool, beach chairs. Location.

Wonderful stay! 10/10, location was walking distance from Ocean Drive and all the other happening spots in the area. We loved our stay

There were activities for everyone , but no my room didnt have a view of the beach

I Love everything about this hotel!!! my nephews and sister enjoy it as well, the little ones where very comfortable, and all the amenities were exceptional! my new favorite place to stay in Miami! Everything was really great, would love to have overnight room service, the service end really early, especially for the zone where the Hotel is located, but all was really good.

Fantastic property from check-in to staff to location. Highly recommend!

This hotel is incredible! The property itself is beautiful, the rooms are gorgeous and clean. The restaurants on the grounds are amazing, and reasonably priced for in-house dining. The food for room service is also delicious! My wife and I ate at Collin’s for dinner and Preston’s for breakfast twice and each time was better than the last. The check-in and checkout process was so easy and the staff was there for anything you needed. The valet process was extremely easy, and the staff for valet were excellent. The only complaint and reason I am not giving 5 stars is that it was VERY loud at night. I could hear every car drive by all throughout the night. I normally wouldn’t say anything because I understand the Miami nightlife is loud, but I believe the sound could have been muffled if the windows were better in the rooms.

Great room and beach

Overpriced

Everything was smooth, fast check in, reception was 10/10, in house package service Nothing

Great from the moment you arrive on the property.

We had the best vacation. Fantastic customer service and friendly people

Lovely stay, clean spacious rooms, beautiful property, loved the beach and pool areas!

Its location and staff were outstanding Booked in the old building without notice

Loved the pool

The recently refurbished Loews has everything for a stay in Miami Beach. It is close and in walking distance to all of South Beach. The pool and beach are great. The staff were very helpful. The food is very good. My wife and I stayed for three nights.

Quality room upgrades!

Staff was great

I always have a great experience at Loews but this property is extra special: Rooms are lovely, everything was clean, location was fantastic, pool incredible, and the staff was exceptional. I did breakfast with a view at Preston’s each morning and the servers were not only bright and cheery but they brought me a little treat each day. Was such a nice way to start each day. I also did a spa day and had an incredible experience. Highly recommend, as I was able to steam, sauna and soak in the women’s jacuzzi after. Thank you Loews! I will definitely be back.

Clean room.

The staff, location and hotel were excellent!

Beautiful place with nice view

The hotel restaurants and pool are fabulous. We enjoyed the cabanas! The staff were truly exceptional-friendly, welcoming and attentive for our vacation. We look forward to coming back again soon! We highly recommend!

Excellent experience, courteous diligent team members, terrific beach access, great energetic ambiance pool area, perfect location walking to South Beach , highly recommended

The rooms were just recently renovated, giving a stylish beach vibe to each room. Very comfy beds as well.

Great staff

It is a public beach, and they do sell beach chairs to none guests.

Could not add a cot. Conceige gave poor recommendation for Italian dinner and couldn’t confirm reservation but we walked right in…

Good location 1) Parking is terrible - basically no parking facilities. 2) it’s more of a business hotel - there was a big convention during our stay. Not really vacation style. 3) expensive for what it is.

Amazing! We love this hotel for our family with two young kids. We come back again and again.

Pool chair timing was disappointing. By the time we went upstairs on the terrace to each, by the time we cane back our chairs had a note with the time on it. They take the chairs away if you don’t return in an hour. I didn’t think it was fair as it was impossible to eat that quickly knowing how busy it gets on the weekends

No

Just ok. Clean and updated. Nothing memorable.

Location and amenities are excellent!

Excellent hotel, best we have stayed in Florida. Was perfect for our kids and the grandparents. Highly recommend

I stayed there 3 nights and could nit have chance to have chair at poolside :) thats ridicilious…

My husband mentioned that he had put in the reservation, it was our anniversary, and he was hoping they would do something for it, but they didn't. Not a big thing, though. Upon checkout, we discovered a room charge for food and drinks that wasn't ours, but we reported it and hopefully it gets taken off.

Beautiful and wonderful property. 2nd stay here and can appreciate that the place hasn’t changed or downgraded. Wonderful staff. Free bottle of champs for my bday. Beautiful beach view and stunning view from my room. The spa needs updating. It wasn’t very lux, wasn’t clean. The showers had hair and dead gnats on the ceiling. The hot tub had foam on top of it indicating the water was not clean. The state of the spa is a direct contradiction to everything else in this hotel. The hotel rooms are spacious and VERY clean for someone like me that travels with bleach spray and shower shoes this place was as clean as my stays at Ritz and Four Seasons. The spa needs to be upgraded to match the rest of the hotel. I loved the hallways are beautiful and clean and smell like perfume or spa scent. Great precursor for entering your breathtaking and clean room. I loved everything about this hotel except the spa which I would never use again. I booked my spa experience elsewhere but decided to go to the hot tub and steam room for relaxation…the spa is dingy and disappointing compared to the hotel. Oh yes and the bar food is top notch . The shrimp dish is chef’s kiss. All the staff here are AMAZING. Thank you all for a wonderful stay and bday weekend !!!!

Pool

Loved our stay here! The staff is super friendly and delivered exceptional service. They helped us check in early, showed us around property, and assisted with accommodations for our baby. Will definitely stay here again!

The staff and service was great, especially by the pool. I would definitely return

Great stay for my 15-year old daughter and our little pup. Could not have been nicer!

I had a great time, from the staff to the amenities, everything was perfect

Very clean room!

Beautiful hotel and great location!

I especially want to recognize Ronald from Nautilus and Pedro from Preston’s for their outstanding service. They were incredibly attentive, friendly, and always willing to help. Their professionalism and dedication truly made our stay even more enjoyable. The hotel itself is beautiful, perfectly located, and offers a fantastic atmosphere. Everything was clean, well-organized, and welcoming. I would definitely come back and highly recommend this hotel to anyone looking for a first-class experience!

Fantastic hotel, great location, really helpful friendly staff. I would definitely recommend this hotel if you are visiting South Beach.

It’s definitely worth it.

We enjoyed our stay. Front desk, room service, bartenders were all very nice! I especially appreciated Lucy the concierge for all of her help planning my daughter’s 21st!! Melanie and Taska were very helpful and friendly too at the front desk helping us to extend our stay. Lots of younger kids and families.

Food was terrible

Walk through the pool area, cross a walking/biking path and you’re on the beach. We rented a daybed (it came with two chairs and umbrellas) for $381 including fees. It was expensive but we were label to use it from noon to 6 pm. Food service was available. We opted to buy a bottle of Prosecco and make our own drinks versus paying for individual drinks which cost from $15-$24. When you walk out of the property and to the right there’s a great burger and Philly place. The cheesesteak was awesome and I lived in Philly for a few years so it’s hard to impress me with cheesesteaks. The property and rooms are well maintained.

Great location. supportive and helpful staff. Great amenities.

Nice

I love this Hotel. The staff, food, customer service (everywhere at the property) was great. By the pool, we had a new hire named Santiago. He was great and we love that he had support from more seasoned staff to help him periodically just to ensure things were going well and also to support him. As an HR professional, that made me very happy to see that management thought enough of this new hire to ensure his success by providing ongoing support and training. Santiago seemed like he had worked there a long time although he said he just started. So great job hiring. There was a nice bartender inside smells like named Joi. She was great. Her drinks were beautifully made and delicious!! Everybody was pleasant and the property is absolutely beautiful and the food was great. I will definitely book my next trip here!!

None

Clean room, The staff were great. Food was fresh.

They brought our luggage up, and the room was perfect—spotless, with an incredible view. Beach service was outstanding: chairs, towels, and umbrella were all set up for us (umbrella available for an extra charge), and we had full food and drink service right on the beach. It truly felt like pure bliss staying here. The location is also ideal—we were able to walk everywhere, exploring in the mornings and evenings after enjoying the resort all day.

Custom service, customer service, customer service. This property emulates perfectly exactly how hotels and resorts should operate. Gorgeous resort, amazing location, 10 out of 10. Caitlin at the front desk was so professional and kind, really kicked off our quick stay on the right foot ! Thank you !

Beautiful hotel in a great spot. Pool was wonderful and a few more steps away was the beach. Having Raos in the hotel was a bonus. Was happy to be able to get a reservation there as well

The rooms were spotless cleaned, and looked like they are fully renovated. The staff goes above and beyond, best service ever. Everyone who works there I would give them a 10. At the pool they have big bottles of sunscreen for everyone to use and I loved that. We also loved the game room for the teens and kids, I just wish it was opened until later but they close at 6pm. On the other hand, the hotel is very old, so the layout of the property is weird. Specially the spa and gym area. The beach area is not clean, there was a lot of seaweed and I couldn't believe you have to pay to get an umbrella. This is the first time I have to pay for an umbrella at a hotel in South Beach. The other thing I hated was the extra charge for every single thing. For example, yoga class you have to pay $30 per person, but not for the meditation class. Microwave in the room, $25, kids club $125 per day. Overall, the hotel is good if you're not looking for something luxurious, very family friendly, it's clean, has great staff but it's too old and the extra charges make no sense.

Great hotel, will be back next year!

No refrigerator in room unless you ask to have one & pay extra. Shampoo conditioner & soap dispenser in shower but nothing else. No skin moisturizer, no shower cap. These are standard even in 3 star hotels. Not even 1 free bottle of water upon checking in. Yes they gave us a voucher per person for one glass of wine but we’re not drinkers we would have liked water instead. The food was good, kudos to the chefs but outrageously expensive!!! So no, we’ll never stay here again.

All around amazing

Very nice resort

It has never disappointed me...the best hotel in South Beach

Everything was ok

Very nice hotel😀

I especially loved the little extras like their movie nights, which made the experience even more fun and memorable. Being just steps from the beach was a huge plus, and having access to bikes was such a great touch to explore the area. Overall, I had such a fantastic time and will definitely be coming back. Highly recommend!

The rooms have been recently renovated but they’re still so small.

The resort fee didn’t include an umbrella. Come on Loews. Don’t be so cheap!

Family friendly, great breakfast buffet, huge pool, beach access, good food options Clearer communication around pricing for breakfast buffet, pool, and beach chairs / umbrella.

The location was excellent, and the staff were incredibly friendly and welcoming. The building and facilities are beautiful, and everything was very well managed and organized. It would have been nice if breakfast was included at this room rate.

The day shift manager was racist, and she was an Afro American like me. I felt unwanted

Great rooms, staff and property

I love the property, great location, staff professionalism, staff knowledge about the city, the friendly staff. I even noticed the team work amongst the staff. At this property there is nothing to dislike.

Beach staff were very friendly and helpful

Facilities, location and services, very attentive and professional. The beds aren’t even queen.

The first room they put me in was already taken. They upgraded me to a better room for their mistake. However, I was charged for a coffee mug that was already missing and peanuts that where already eaten when I got to the room.

Great room, incredible staff, nice pool and shops.

We got a city view, which was fine. The room was clean but housekeeping never came to make up the room for two days. Finally, I called to complain about it. Instead of cleaning the room the hotel gave us a 200 dollar credit on the room stay. It was a little weird. We did get an apology and I love this hotel - I always stay here when I come to Miami - but I have never had this happen before.

Location Price and check in was late

very good

Great for families! Staff was amazing!

Our check in experience and follow up by Caitlin was exceptional. She is professional and courteous.

Nice room, clean and excellent staff as usual!

Extremely clean hotel. Staff was accommodating and friendly. The location is great for the beach, the boardwalk and shopping.

Beautiful hotel. I would absolutely stay here again!

Everything was amazing. Staff was so friendly!

Beautiful newly renovated rooms…Staff was absolutely outstanding, a special thank you to concierge Lucy for making it special!

Very nice rooms, staff was very friendly and helpful, the whole hotel is beautiful inside and out.

Wow. Cannot remember a hotel stay where we were made to feel special and appreciated by everyone who worked at the hotel at every level. Commented to my wife that it feels as if the people who work there genuinely like working there and are part of the "hospitality team". Wonderful experience. We'll be back.

I was downgraded due to them not having the room type I reserved.

Love the property - has everything we wanted onsite & great location to bike path and beach. Newly updated rooms & amazing friendly helpful staff

Staff very courteous and friendly at all parts of the hotel. Great place to stay. Excellent location, minutes away from shopping and restaurant. Look forward to going back. Their concierge staff very helpful in organizing a boat tour and help us find a restaurant. Iv been using expedia for many years and my only issue is, when i book here i always get worst view, or crapy location of the room. Miles away from the elevator or poor view from the window.

Didn’t eat breakfast. The location was excellent! The price

Everything was great. Lot's of staff which is good,.

Great room. Had an issue with a missing item and the team sorted it out with grace

Room was clean

Fantastic Property. Did not disappoint.

Customer service, staff, clean room.

Hotel was nice and staff were great. The spa is dirty and underwhelming

Clean room, friendly staff.

Access to the beach, the walking trail which leads to Ocean Dr. Walking access to the hotel from the street. There is no pedestrian path. Cars are coming and going. Must have caution with little ones and drunks.

The location was great, the room was good as well. The service is terrible, nobody cleaned our room properly, it’s very corporate so nobody really cares, pool is always packed and for the money you pay, you definitely expect more

Amazing

The hotel is up to date. The service from every team member encounter was professional, friendly, and personalized.

Love the new renovated rooms. Staff was warm and friendly like always

Front desk staff friendly. Great location.

Accommodations were excellent and the complimentary gift helped to make the trip worthwhile. Ty so much to all the staff that helped us to enjoy the weekend.

The hotel is close to the beach, shopping and great restaurants. Very clean and friendly staff. Pool is big and warm.

Well designed rooms, comfortable beds, easy access to the beach and great staff.

The hotel just remodeled. Great redo of the hotel and hotel rooms. Very clean and confertable.

The room listing was for a suite, it was a mid hotel room. Slight ocean view but zero sun hit the tiny balcony or even the dide of the building our room was on. Room phone didn't function without unplugging. No fan in the bathroom. Askedforalate checkout and they offered up $580+ for 2 pm checkout. Thebellstaff was great. Would not stay here ever again.

Clean room, front desk staff (Annie), reasonable upgrades

Someone entered my room when it indicated to be private

Great service! Only complaint is the shower does not get hot, only like warm.

Spotless renovated great pool

Great staff. Beautiful room.

Spotless Room, amazing staff, great views, & beach access.

clean rooms, friendly staff, amenities

Wonderful experience!

There was no power for 7-8 hours on the last day, and although the outage impacted accompanying hotels, there was power across the street and in the community. $50 beverage credit and $50 amenities fee waiver is insufficient. I wanted to relax and enjoy my room, as I had a very early flight the best day. Using the dark restroom with no lights was hazardous. More compensation should have been offered and is needed.

AMAZING!!!

Professional staff, excellent service, spacious , clean rooms and great location.

$500 on a tuesday night. taking advantage of widesrpead flight cancelations. Arrived and they had not power i the room for 6 hours. No discount, nothing to accommodate the inconvenience.

Exceeded expectations

Beautiful Beach!!! Annoyed about $50 fee and lounges were not really included because if we got an umbrella which was necesssry, the charge was $30. Rooms were lovely and appreciated coffee shop and pura Vida on premises.

Spectacular!Spotless Room, great ambience, super helpful staff.

The resort is nothing short of amazing. Staff is friendly and anything/everything you want is right there.

Great room and amenities

Amazing stay - staff very kind and super helpful!! upgraded us to ocean view with balcony!! will definitely be staying again :)

Beautiful property and location. Sadly renovations on next door property made it impossible to relax outside by pool. Also crowds from company functions made it difficult to relax at bar and enjoy a beverage

The front desk staff was excellent

Amazing staff from the very start. We had many delays to get to this place, took us 12 hours from Vancouver with a baby. They got us in the room at 3 am had hot milk delivered for my baby and make sure we were well rested for the morning to start. Amazing hotel for kids, the pool and the beach was a big hit. We don’t have to go anywhere on the beach to find chairs- kids went straight to play and parents went straight to relaxation. Great work :)

Very expensive

Yes room was very clean

Es el mejor hotel de Miami sin dudarlo !! Está renovado , lo máximo !!! La mejor opción

The newly renovated rooms were nice, the staff at the nautilus were amazing, all of them. The resort grounds are nicely kept and very nice looking. The location is awesome, best luxury hotel close to all the main attractions in south beach.

The room was lovely, the pool was the perfect temperature, the poolside food was great and the staff was really nice

Great hotel

Exceptional hotel.

Yes

Great stay, everything exceeded expectations.

Staff was courteous

room is not clean and staff are terrible

Warm, welcoming staff. Beautiful, updated room. Great vibe.

Excellent staff, clean rooms, great amenities

great hotel and location

Bedbugs in room. Many other issues. Have audio, video and pictures if you would like to see.

Just a classic reliable, classy place to stay.

Our whole stay was amazing! Third time staying at Loews and it didn’t disappoint. We will definitely be back!

Cons: elevators were a nightmare. at times only 2 of 6 were functioning. hotel was extremely crowded because of New Years, so some of the waits were ridiculous, especially around checkout time everyday. at times it was a 15-20 minute wait with as many people as possible cramming in. the pool bathroom was super dirty. service at the beach was hit or miss. last note, it's a family friendly hotel, so there were a lot of children. they have things like programming at the pool throughout the day to cater to that. for some that's great, but we found it noisy and very busy overall.

We will always stay at the Lowes whenever we're in Miami!

Yes

Service was excellent throughout. Special thanks to Joshua at check‑in/out; Raul, the pool concierge; Johnny and Sanja, servers at the pool & beach; Franz and Marc at the pool bar; and Surah at Preston’s. The location is ideal—an easy walk to Ocean Drive and Lincoln Road for dining and shopping. Beach access and included lounge chairs were great perks, and the pool deck offered plenty of lounge areas, though it filled up quickly and chairs are placed very close together. The pool didn’t feel heated and was a bit cool, as was the ocean in mid‑December. Towel service for both the pool and beach lounge chairs is provided and bulk sunscreen is available to be individually dispensed. The spa and gym in the St. Moritz basement were nice amenities. The spa layout is a bit of a maze but manageable. The steam room and sauna are available even without booking spa services. Overall, I highly recommend this property and would gladly return.

My husband and I stay at the Loews once a year in Miami, and usually enjoy our experience. However, we’ve learned that it is now under new management and it shows. Everytime my husband entered the pool area he was asked to show his room ID, no matter what time of the day. The whole point of staying at a luxury property is that you’re paying for the security of knowing you’re secluded from the outside world. It feels very targeted to ask your brown guests to show their ID every time they’d like to enjoy the pool area that they are paying good money to have access to. Next time we’ll just stay at the Faena and avoid the hassle!

Beautiful pool with excellent service. Comfortable bed and pillows. Overall a great option in SoBe

Everything so good

Awesome

The property is in excellent condition. It’s very well kept. The room is very clean, and cleaning staff do a great job. Hotel Staff is very friendly and courteous, always doing their best to please guests. The property is a really nice resort with a nice swimming pool and has several food places. Location is very central. Right on a swimmable beach, next to all beach activities and short walk to all the local attractions and many shopping and breakfast, lunch and dining options. On top of it, they converted one conference room into a playroom during the holidays and a little movie theater with popcorn and cookies. Would definitely come back again.

Blood was on my bed staff was excellent

Great food, pool & service!

Amazing hotel. Staff was fantastic.

Friendly, nice atmosphere and professional staff

Room was clean. Staff courteous

Xxx

Great Hotel and it is close to a lot of restaurants

Great stay. Staff is very helpful and attending .

Clean

Amazing

This has been my third time at this hotel. Great place. The breakfast buffet is simply the best around in terms of quality and major selection. Everything is so fresh and the staff are great. You get the feeling that the staff truly are happy there and that's important, they make you feel welcome and are very accommodating. If I had to nitpick, I would say I was just bummed that the cooler wasn't heated because it was a little too cold for my liking. being December, I was hoping to swim I was there in August and it felt so good in the pool. I just did not spend much time in it this time around. Also just my 2 cents but if the hotel wanted to make more money they would rent out the cabanas at a significantly less price. How would that make more money than you would ask? because in the three times that I've been, it's very rare to see somebody in one of those upgraded areas. they would make more money by selling access to the area significantly less, and then the people who are in that area would feel inclined to treat themselves and spend more on amenities because they have a personal weight staff to bring them drinks and food which they would be more likely to be purchasing. i'm sure there are some bugs to be worked out with it, but they could easily have more purchases after the upgrade and in the end, make both the consumer and the hotel happy.

Such a beautiful place

Great view of beach and ocean from our room’s balcony. Room was spacious and clean. Staff was friendly and helpful.

Excellent hotel,extremely helpful staff. I will always stay at this hotel when I come to town. Great service, pool, beach access, views and access to South Beach for nightlife.

Love love this hotel. Joshua checked us in and made us feel welcome. It was my daughter’s bday and he sent her a special gift. Joshua is so thoughtful and amazing. The staff were all friendly and helpful. I will definitely be coming back soon. Very clean, safe and welcoming. Thank u

Great location, great amenities, food and staff. The second time we have been there and will probably come back again.

This hotel is one of my favorites. It's a beautiful hotel in a great location.

They was it was renovated but the only thing they changed is the rug in the hallway, my room had mold on the walls. Tried to charge my card twice saying the initial charge was only an authorization. Ridiculous hotel, skip by all means.

Overpriced on all the little things. Nickel and dime you for EVERYTHING . Small gym for the number of people Locker rooms , door handles , steamer lighting …. Lot of little things need updating The cabanas at soak are extremely over priced anymore for what you get out of it . Ugly uncomfortable couches inside of the now $600-700 cabanas For the money….. the cabanas hot tub is old and needs serious updating Feels 1995 ish The main hot tub at the pool area for everyone is smaller than most hot tubs at residences.

No complaints

Very kid friendly hotel. Coach sweet lady at the pool even had my 11 year old entertained and playing. Front desk staff was great and very accommodating.

Clean rooms, excellent customer service, perfect location, family friendly and nice breakfast buffet with good selections.

Beautiful place!Very clean!Staff are very knowledgeable, professional and polite!Service is amazing!Super location!Defiantly, will come back!It was our 3 time in Loews Miami.

This hotel is wonderful! The staff went above and beyond. The property is beautiful and located near a lot of great areas. The hotel room was fantastic:

It was my birthday and they brought me a free charcuterie board to my room, the entire property is so beautiful, loved the easy access to the beach, the food at the restaurants was great, and my room was cleaned daily! Loved everything 🙂

The room was beautiful and very well designed with lots of storage and closet space.

Newly updated, beautiful hotel. Large rooms great amenities. Perfect location. Would definitely return

The overall experience was very good and to the Loews standards. A couple of little hiccups along the way but great location to sightsee and enjoy SoBe to the fullest!!

Great hotel

Loved

Great staff

Excellent stay.

Excellent hotel

Beach & Pool are Amazing !!

Terrible service

Good location Very expensive food and beverages

Room rate was not in line with the value, supervisor was uncaring , I would not return .

Pricey without high end service

Newly updated room was nice. Super staff.

Beautiful!!!

Fam friendly

Beautiful hotel

A true 4 star resort all around

Everything perfect.

The service was amazing . Very family friendly and walking distance to all shops and restaurants .

Everything perfect staff was helpful except for security very very rude

Amazing staff

Clean and friendly staff

Every single person working in this hotel is dedicated and diligent. Everyone wants you to have a great time… as always, there was one bad apple, but on the hotel fantastic service that made the weekend perfect!

Everything was perfect

Great services, sunbeds at the pool and beach, very nice employees. Tidy and clean. Great hotel.

Yes

During our stay, the power went out for the entire city block. I just returned from the pool and needed to take a shower and dry my hair. When I finally reached someone at the front desk from my cell phone, they apologized for the inconvenience and asked me to use my cell phone light in order to take a shower. I asked them if they could provide any additional lighting and they said they would work on it. After multiple attempts to call and misinformation that if we left the room we wouldn't be able to get back inside because the keys wouldn't work and that the elevators weren't working, finally someone arrived from security with a flashlight the size of my finger. I then asked him again if the elevators were working and he said that they were. At this point, we had already canceled our dinner reservations and had no way of getting ready to go out. This was 2.5 hours into the 4 hour long power outage. This was very disappointing since it was our only night in Miami before boardjng a cruise the next morning. The manager did refund a portion of our stay and gave us $100 dining credit. I think that everyone's room should've been taken care of especially with the staff not giving updates or correct information.

Everything stood out for us. The hotel is impeccably clean. All staff members that we encountered went above and beyond and were very pleasant to deal with. We have stayed at other hotels in Miami that were also nice but this one really stood out. The location is perfect and everything that we enjoy is within walking distance. Will definitely stay at this hotel again and have already recommended it to others.

Love the place and location.

from check in to check out Hotel and service was wonderful

We had a great experience!

Cleanliness, staff attentiveness

Just the whole place felt like a luxury hotel in the Caribbean. Could not say enough good things!

the Staff was great, the room was also great

Recently updated, stunning.

Very clean nice Hotel. Loved the ocean view.

Amazing service from valet to bellhop to front desk. Everyone was so friendly and courteous. Free upgrade was a plus and the new renovations made the place look spectacular. Amazing experience

Yes - excellent

The room is clean and confortable.

Great stay. The only issue was the door was sticking and required a bit of force to open

Clean room hallways smelled like mariguanna

boutique closed as well…

Staff was very nice

One of the most amazing hotels I’ve stayed in! Every staff member is so welcoming, and made the stay so nice. Would definitely recommended to anyone looking to stay in South Beach. I’ll never stay anywhere else again!

B see bxy

Amazing place you have to see it yourself. Close to everything within walking distance

Wonderful as always

Excellent location. Friendly staff. Well organized. The hotel is undergoing renovations. This was not disclosed at the time of the reservation. The jackhammering on the floor above was very loud and made it impossible to be in the room during working hours.

Clean, friendly, great pool area, beautiful property.

Room was plenty big and comfortable. We did a partial view and it was still beautiful. Pool was great, beach easily accessible and beautiful, and there was plenty to do for adults and kids!

Clean room, friendly and accommodating staff, easy access to everything

Great service , clean and great location

Clean rooms

Great location, excellent service. We will be back!

The view was not what I expected. As I saw more rooftop than ocean. The renovations are mediocre. They have a tub shower combo. And it was not good water pressure. No refrigerator or microwave. For thr cost of the stay i expected much better ambiance for the room

Room service was outstanding Spa treatment was amazing Shopping in area walking distance Bus tour pick up in area Staff was very friendly

Clean rooms, location and service. Perfect

Clean room

The beach view along wiht our room was perfect! We had the best view of the beach and ppol area. The staff were great. We can't wait to go back!

Great hotel in the heart of south beach.

Absolutely stunning beach views! Room was gorgeous as well as pool and beach area. All staff were VERY friendly and helpful. So clean and welcoming all around with staff. Convenient location right between Lincoln Way and Espanola Way.

The Vanderbilt Loews Hotel in Miami is amazing favorite place to stay

Incredible

My wife and I loved it all. Thank you

This hotel is amazing, everything about it!

Good

The beach and the convenience of the location. The staff were very nice and the property was clean.

Staff were great! Everything very clean

Clean rooms, great friendly staff and very luxurious.

Wonderful!

Loews Miami Beach Hotel exceeded expectations! The spacious rooms, beautiful beach, and excellent service made for a perfect stay.. A great blend of relaxation and fun in the heart of South Beach.

Nice stay

Great

all the area are beatiful, the Spa is super, i love the fitness place,good customer service

Great experience

Had a great stay! Will be back!

Everyone was so great and accommodating.

Good hotel close to south beach, lincoln road, española way.

Great staff

i always stay at this hotel it is beautiful and such easy access to eberybting the grounds are so beautiful and the breakfast over looking the ocean i will always come back love it here

Clean room

All FD staff,pool staff,Preston’s and bar Collin’s all amazing employees.

Oceanfront room needs to have a facelift.. otherwise, it is perfect!

My stay was great especially the complimentary room upgrade and bottle of champagne for my birthday! Shout out to the staff! Great location and convenience was top notch however, I do think cleanliness could be a little better and it does look dated for the price. Also, do not eat on site unless you want to pay $80 -$100 for nachos and a drink due to hidden fees.

Kid friendly

We had a new renovated room and it was so nice and clean! Pool and beach service was amazing and everything was very well kept. Great things included with the resort fee/stay. Gretty in the spa is worth the request!! Only negative was the pool bar was being renovated though and wasnt aware it would be closed and some loud noises throughout the stay in room because of that also.

I frequent Miami at least six times a year, and my husband and I always stay on South Beach. Our hotel of choice used to be the Nautilus but since this stay at the Loews this is now my new number one. Everything was absolutely amazing.

Loved the staff, all so friendly and helpful throughout our say. The hotel offered everything we asked for and the entire experience was wonderful, would not change a thing. We’ll be back again soon.

Great time

What I don’t agree is the extra fee for using the pool and the beach facilities. First time I know about a charge like this. Except for that, everything is excellent.

Absolutely loved staying here again 100%

Service was excellent from bell desk, front desk, bar and pool staff. The bathrob was heavenly. Would definitely stay there again.

The construction noise started at 8am. (Nothing more needs to be said) The valet service was slow and overpriced. The fitness center was inconveniently located in the tower next door and apparently under construction. Also, it is not accessible 24hrs with room key and having to sign in on an iPad to use the facility was irritating. Lastly, my family was confronted by staff in the restaurant lobby because we sat down to eat single pieces of cake before going up to our rooms. Even though we were sitting outside the restaurant/bar area, we were told NO outside food or drink-Very off putting. We did not enjoy our stay…

Great Propety and location excellent service.they are doing renovations which wasn’t clearly noted at reception which did cause some alarm trying to sleep in, but otherwise. Great property

Amazing property staff was amazing well worth the stay, I definitely be back.

Nice location

This is our favorite resort for so many reasons! We weren't disappointed. We can't wait to stay again!

Lacking overall compared to other hotels at similar prices. It has an ideal location but lacks the polish of hotels in this price. It was more expensive than other options and probably not worth it.

The rooms are clean, updated, and spacious. Bar Collins had delicious food & drinks. The pool and beach access were perfect. The staff throughout went above & beyond.

Beautiful hotel and pool area. Breakfast was delicious and the staff were marvellous. It has a central location, close to shopping and restaurants. I would definitely go again.

Great place and best location

this is truly a beautiful property with all the amenities of a high-end resort.

Excellent

Overall a great experience, lovely staff, great location and great food and amenities. The only thing was the elevators. The property was under construction so certain levels were out of order but the elevators keep stop at the levels that were out of order on our way to go up and down.

Loud construction not mentioned by Expedia upon booking. The construction should be completed by the end of 2025. Don’t book until 2026.

Property noisy because of renovation.

Neglected to mention the property is being refurbished, construction noise in room directly above all day with excessive noise

Property was in a great location close to shopping and restaurants.

Great location great views great staff.

Excellent weekend once again. Can’t wait to come back soon!

My family and I enjoyed the hotel and everything around it. Thanks for the hospitality and great customer service. Thanks for made my husband birthday one of the most memorable.

Very expensive but worth every penny!

All good

I always stay at the Loews