Hilton Bentley Miami/South Beach
About Hilton Bentley Miami/South Beach
Offering views of the Atlantic Ocean and South Beach's Art Deco district, this elegant all-suite hotel features a beachfront location along with Spa 101's massage treatments and facials. A flat-screen TV is included in every guestroom. All of the spacious suites at the South Beach Bentley Hilton are equipped with state-of-the-art furnishings, including kitchens or kitchenettes and flat-screen TVs. Private bathrooms are provided. Property offers free streaming channels. Guests at the hotel can also enjoy a refreshing swim in the spacious pool, relax on the beach in comfy beach chairs, or take advantage of the on-site hair salon. Located on site, Santorini by Giorgios serves new and traditional Greek cuisine. The Hilton Bentley Miami/South Beach is surrounded by some of Miami's most popular sites. Numerous world-famous restaurants, luxury shopping and an exciting nightlife can be found only steps away. The Miami Convention Center is but 13 minutes' drive while the Miami International Airport is 11 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
Guests generally enjoy the hotel's location, staff, and cleanliness, but have issues with the pool area, noise levels, and some aspects of the service. The beach access and proximity to dining and nightlife options are highly appreciated, while thin walls, slow service, and maintenance issues are common complaints.
- Great location with easy beach access
- Friendly and helpful staff
- Thin walls and noise issues
- Slow or inattentive service, particularly around the pool
- 5/5
We enjoyed our view of the beach. Not too fond of some of the food we had at the restaurant in the hotel. Overall, it was a great experience for our family.
- 1/5
There wasn’t a beach view from the pool. I believe there’s a small hot tub somewhere but I didn’t see it.
- 5/5
Excelent position, great beach, nice valet parking, clean 10/10. Perfect stay in Miami South Beach -
- 5/5
Our stay was exceptional and staff was wonderful!
- 4/5
Clean room. Good staff but overpriced for what it is.
- 5/5
Restaurant on site
- 5/5
Restaurant on site
- 2.5/5
The area around the poolbar was nice. Did not clean the room. Housekeeping did a bad job
- 1/5
Room was not ready check in time Booked on expedia and paid my total which included taxes and fees but the hotel charged me ‘Resort Fee’ at checkout of $90. When I expressed that I had the impression that Expedia’s total included all fees they said in a snapping way to take it out with expefia Very rude staff
- 4/5
Rooms Breakfast and beach staff
- 4/5
Rooms Breakfast and beach staff
- 5/5
Very satisfied with this experience
- 5/5
Very satisfied with this experience
- 1.5/5
Front desk staff The cleaning of the room was poor.
- 1.5/5
Front desk staff The cleaning of the room was poor.
- 5/5
Courteous
- 5/5
Courteous
- 5/5
Clean room , very efficient, cordial staff, restaurants, pool spa, hot tub and beach all within steps
- 5/5
Clean room , very efficient, cordial staff, restaurants, pool spa, hot tub and beach all within steps
- 2.5/5
location needs to be renew
- 2.5/5
location needs to be renew
- 5/5
The property is magnificent! All was amazing!
- 2/5
The location is amazing and the beach too. The restaurant Santorini was excellent too. However, the room advertised as studio, is a regular room, not bigger than any other room and no kitchenette. What bothered me the most is how loud the room was. You could hear every voice, door, conversations from all directions and people were not being even loud, it’s just the hotel has 0 soundproofing. I didn’t sleep well at all. The ac when it blows makes you very cold and when it’s off the comforter and sheet makes you hot. Not worth over $400
- 2/5
The location is amazing and the beach too. The restaurant Santorini was excellent too. However, the room advertised as studio, is a regular room, not bigger than any other room and no kitchenette. What bothered me the most is how loud the room was. You could hear every voice, door, conversations from all directions and people were not being even loud, it’s just the hotel has 0 soundproofing. I didn’t sleep well at all. The ac when it blows makes you very cold and when it’s off the comforter and sheet makes you hot. Not worth over $400
- 5/5
No we could not see the beach from our room
- 5/5
No we could not see the beach from our room
- 3.5/5
Good
- 4.5/5
Superb
- 5/5
Yes everyone was amazing
- 5/5
Yes everyone was amazing
- 3.5/5
Good
- 4.5/5
The location Jacuzzi was too small
- 4.5/5
Jacuzzi was too small
- 5/5
Good location to beach
- 5/5
Good location to beach
- 5/5
The pick of the litter, I wouldn’t stay at another property ever, the Hilton Bentley is the most hospitable hotel on south beach, Ms Debbie, Orlando and the whole entire staff makes you feel at home, the rooms are immaculate and the food is delicious.
- 5/5
The pick of the litter, I wouldn’t stay at another property ever, the Hilton Bentley is the most hospitable hotel on south beach, Ms Debbie, Orlando and the whole entire staff makes you feel at home, the rooms are immaculate and the food is delicious.
- 3/5
Pleasant
- 2.5/5
Passable
- 5/5
The property is magnificent! All was amazing!
- 4.5/5
Superb
- 5/5
Second visit. All the staff are over the top pleasant and accommodating. Bed super comfy. Plenty of drawers and closet space. Will be back again in Jan
- 5/5
Second visit. All the staff are over the top pleasant and accommodating. Bed super comfy. Plenty of drawers and closet space. Will be back again in Jan
- 5/5
5 stars
- 5/5
5 stars
- 1/5
Too many unnecessary charges
- 1/5
Too many unnecessary charges
- 3/5
Old hotel, noisy ac.
- 3/5
Old hotel, noisy ac.
- 5/5
Comfortable
- 5/5
Comfortable
- 5/5
Staff was extremely helpful and very kind. Rooms super clean and comfortable. Walkable, wonderful beach
- 5/5
Clean rooms, great staff and it's right on the beach. It is a bit expensive, but that's the only negative I have. -Enjoy it-
- 5/5
Clean rooms, great staff and it's right on the beach. It is a bit expensive, but that's the only negative I have. -Enjoy it-
- 2.5/5
In room Internet service was very limited or non existent. We had to go to the lobby to connect and maintain a connection. Very inconvenient, staff apologized but no solutions were offered other than stay in the lobby.
- 0.5/5
Location This was a horrible accommodation experience—this terrible hotel completely ruined my trip. On the first night of my stay, I discovered bedbugs, and the entire bed was covered in dust and stains. That night, the hotel reception moved me to a smaller room and assured me that the manager would speak with me the next day. However, the manager never showed up for no reason. To avoid completely disrupting my travel plans, I agreed to have the manager contact me via phone, but I have yet to receive that call. The hygiene conditions and service attitude of this hotel are absolutely appalling. I endured two nights of a nightmare-like stay, did not get to stay in the room I originally booked, and no one has negotiated any compensation for my losses. The hotel treats its guests with arrogance—making them bear all the consequences. I strongly advise anyone considering this hotel to stay away for the sake of your vacation.
- 5/5
Nice and clean, great stay
- 5/5
Nice and clean, great stay
- 1.5/5
Also they tried charging me the resort fee that had already been paid in advance while booking. The Greek restaurant's breakfast with a small bread with childish sized jiffy PB& Jelly plus a cup of coffee and a glass of Orange juice for $15? Felt cheated by this nickel and diming 4 star hotel that costs $1000 a night? I expected much better. Disappointed and won't stay again..? Made me feel being tested and except the explanations for my questions about some charges that didn't't make any sense. Weren't getting clear and logical answers made me lose trust towards this establishment.
- 2.5/5
Location Service
- 1.5/5
The pool is not useable. You have to walk through the fine dining restaurant. The restaurant also has tables for lunch and dinner all around the pool. So no one uses the pool. Wish we knew that and would have selected another hotel.
- 5/5
Great location, amenities, and staff was very friendly and helpful
- 4/5
Appreciate Debbie giving us an upgrade. I do prefer a buffet breakfast. The a la carte setup is not to my liking but I can understand that there is low guest ratio to justify this. They should not allow XL Bully dogs in the restaurant, especially without a lead. It scared my wife and she decided to leave early.
- 4/5
Appreciate Debbie giving us an upgrade. I do prefer a buffet breakfast. The a la carte setup is not to my liking but I can understand that there is low guest ratio to justify this. They should not allow XL Bully dogs in the restaurant, especially without a lead. It scared my wife and she decided to leave early.
- 5/5
Excellent hotel, great staff!
- 5/5
Excellent hotel, great staff!
- 5/5
Great staff!
- 5/5
Great staff!
- 1/5
Tried to change my dates due to hurricane damage in my area. And hotel management refused to move my stay dates and Cost me over 4000 in cost.
- 1/5
Tried to change my dates due to hurricane damage in my area. And hotel management refused to move my stay dates and Cost me over 4000 in cost.
- 4/5
Good
- 4/5
Good
- 4/5
No microwave
- 5/5
Great all around experience. Clean Facilities. Great Staff. Great Location
- 5/5
Great all around experience. Clean Facilities. Great Staff. Great Location
- 5/5
Had an amazing stay and experience. Hilton is always our favorite and we will be back
- 5/5
Had an amazing stay and experience. Hilton is always our favorite and we will be back
- 5/5
Helpful staff. Good location.
- 5/5
Helpful staff. Good location.
- 4/5
Good
- 4/5
Good
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
best
- 5/5
best
- 5/5
best
- 5/5
best
- 5/5
The room was spacious, elegantly designed, and offered all the modern comforts you could ask for. The amenities were excellent, including a well-maintained pool area and a relaxing spa. The hotel's beach access was a highlight, making it easy to enjoy the sun and surf. The staff went above and beyond to ensure our stay was enjoyable. They were professional, attentive, and genuinely friendly, which added a personal touch to the experience. Dining at the hotel was also a pleasure. The on-site restaurant offered a diverse menu with delicious options, making meals both convenient and enjoyable. Overall, Hilton Bentley Miami/South Beach exceeded my expectations in every way. It’s a fantastic choice for anyone looking to experience the best of Miami Beach with luxury and comfort.
- 5/5
The room was spacious, elegantly designed, and offered all the modern comforts you could ask for. The amenities were excellent, including a well-maintained pool area and a relaxing spa. The hotel's beach access was a highlight, making it easy to enjoy the sun and surf. The staff went above and beyond to ensure our stay was enjoyable. They were professional, attentive, and genuinely friendly, which added a personal touch to the experience. Dining at the hotel was also a pleasure. The on-site restaurant offered a diverse menu with delicious options, making meals both convenient and enjoyable. Overall, Hilton Bentley Miami/South Beach exceeded my expectations in every way. It’s a fantastic choice for anyone looking to experience the best of Miami Beach with luxury and comfort.
- 5/5
A great location property. Beach access with service. Pool and jacuzzi. Blocks from A1A. Restaurants all around. Clean. Staff was very helpful and service was excellent! Will be back.
- 5/5
A great location property. Beach access with service. Pool and jacuzzi. Blocks from A1A. Restaurants all around. Clean. Staff was very helpful and service was excellent! Will be back.
- 3.5/5
High drinks
- 5/5
Very clean
- 5/5
Very clean
- 5/5
Excellent location. Very clean. Customer service outstanding. Greek restaurant amazing. Highly recommend.
- 5/5
Exceptional
- 3/5
Walking distance to all the restaurants
- 3/5
Walking distance to all the restaurants
- 3/5
Pleasant
- 5/5
Excellent hotel. Beautiful beach
- 5/5
Excellent hotel. Beautiful beach
- 4.5/5
The cost was exceptionally high. That’s kind of expected with the area.
- 5/5
Awesome experience, walking distance to everything popping, and the whole beach section situation it fantastic!
- 5/5
Awesome experience, walking distance to everything popping, and the whole beach section situation it fantastic!
- 5/5
I loved staying here, the street was a dead end. Higher priced so it’s not as crowded. Get a spa day pass and enjoy all the Miami Hilton/Bentley has to offer without the price tag of staying here. Bathrooms are huge for an art deco Miami hotel.
- 5/5
I loved staying here, the street was a dead end. Higher priced so it’s not as crowded. Get a spa day pass and enjoy all the Miami Hilton/Bentley has to offer without the price tag of staying here. Bathrooms are huge for an art deco Miami hotel.
- 5/5
Had a great stay here
- 5/5
Had a great stay here
- 5/5
Great views, loved the deck off the room, attentive service.
- 5/5
Great views, loved the deck off the room, attentive service.
- 5/5
Right on the beach. Great dining options.
- 5/5
Right on the beach. Great dining options.
- 3/5
Walls are extremely thin. Can hear EVERYTHING.
- 3/5
Walls are extremely thin. Can hear EVERYTHING.
- 3.5/5
Location Looks like a rusty/dusty old hotel…and for 1100 $ per night is a disappointment.
- 5/5
Loved our room. Staff was friendly. Service was great and food in restaurant delicious.
- 5/5
Loved our room. Staff was friendly. Service was great and food in restaurant delicious.
- 5/5
It was ok
- 5/5
It was ok
- 4/5
Loved that it was so close to the beach
- 4/5
Loved that it was so close to the beach
- 5/5
I had a good time and it is a lovely Property and easy assets to get to the beach and get where you had to go I really enjoy myself thank you for your for everything i wil be back there
- 5/5
I had a good time and it is a lovely Property and easy assets to get to the beach and get where you had to go I really enjoy myself thank you for your for everything i wil be back there
- 4/5
Front desk staff was very helpful, room was nice. There was no recycling in the room though which was disappointing.
- 4/5
Front desk staff was very helpful, room was nice. There was no recycling in the room though which was disappointing.
- 5/5
Everything about the hotel and the stay was great. Louisa was a pleasure to deal with but Michael from the front office was terrible.
- 5/5
Everything about the hotel and the stay was great. Louisa was a pleasure to deal with but Michael from the front office was terrible.
- 4/5
Staff was exceptional. Parking could be better. Ended up returning car rental to avoid parking issue.
- 4/5
Staff was exceptional. Parking could be better. Ended up returning car rental to avoid parking issue.
- 5/5
Joel, Earnest, and Maria were wonderful! Truly went above and beyond with a surprise and delight for my husband’s 40th!!
- 5/5
Joel, Earnest, and Maria were wonderful! Truly went above and beyond with a surprise and delight for my husband’s 40th!!
- 5/5
- 5/5
- 5/5
Location is fantastic, it’s a small nice hotel. Food it’s very good and service it’s great.
- 5/5
Location is fantastic, it’s a small nice hotel. Food it’s very good and service it’s great.
- 3/5
Average at best. Location was good and the balcony view was great, but overall, I expected better. Shower leaked (puddles, not just a leak), No vanity space, peeling ceilings, elevators key card was frustrating to operate.
- 3/5
Average at best. Location was good and the balcony view was great, but overall, I expected better. Shower leaked (puddles, not just a leak), No vanity space, peeling ceilings, elevators key card was frustrating to operate.
- 5/5
Fabulous location on South Beach with gorgeous beach access which our family absolutely loved. The kids also loved the hotel's heated pool and the outside courtyard which was lovely for enjoying the beautiful Miami weather. The rooms are generously sized, clean and very comfortable. The mini kitchen includes a fridge and microwave, which were added bonuses. The staff were very attentive and accommodating. We ate at the hotel restaurant on several occasions and loved all the options. Highly recommend this hotel and will certainly be back again in the future.
- 5/5
Fabulous location on South Beach with gorgeous beach access which our family absolutely loved. The kids also loved the hotel's heated pool and the outside courtyard which was lovely for enjoying the beautiful Miami weather. The rooms are generously sized, clean and very comfortable. The mini kitchen includes a fridge and microwave, which were added bonuses. The staff were very attentive and accommodating. We ate at the hotel restaurant on several occasions and loved all the options. Highly recommend this hotel and will certainly be back again in the future.
- 5/5
Had a great stay, staff at check in was wonderful.
- 5/5
Had a great stay, staff at check in was wonderful.
- 5/5
Great hotel and staff, located in a wonderful area .
- 5/5
Great hotel and staff, located in a wonderful area .
- 1/5
BEWARE OF THE HILTON BENTLEY! This Hilton may be the worst constructed hotel I have EVER stayed in. I left a getaway EXHAUSTED! Not only could I hear the person next door to me simply ZIPPER HER BAG there are NO sound absorbing materials used anywhere in building this hotel. I requested a room "away from elevator" but the hotel floors are so small that you cannot help but be near the elevator. I could hear elevator bell RING every single time! I never knew how much traffic a small floor could receive until I experienced staying at the Hilton Bentley. I could not believe what I was experiencing! The rooms are so close together that the door frames leading in are just inches apart from each other. You can hear everything. Every time a door closes it SLAMS harder than I have ever heard a hotel room door close. I tried to sleep the next morning but the cleaning crew began their day using blaring walkie talkies and continued the slamming of every door on the floor multiple times as they went in and out of each room. I never received the call about trying a different room from the manager as promised so we wound up leaving after the first night with no refund available to me. I had a feeling and anticipated them ignoring that request since what difference would it make since changing rooms does not change the hotel. Clean? Yes. Good location? Yes. However, you will not sleep well at all. What's the price of that worth? We wound up paying to stay at another hotel! Waste of money!
- 1/5
BEWARE OF THE HILTON BENTLEY! This Hilton may be the worst constructed hotel I have EVER stayed in. I left a getaway EXHAUSTED! Not only could I hear the person next door to me simply ZIPPER HER BAG there are NO sound absorbing materials used anywhere in building this hotel. I requested a room "away from elevator" but the hotel floors are so small that you cannot help but be near the elevator. I could hear elevator bell RING every single time! I never knew how much traffic a small floor could receive until I experienced staying at the Hilton Bentley. I could not believe what I was experiencing! The rooms are so close together that the door frames leading in are just inches apart from each other. You can hear everything. Every time a door closes it SLAMS harder than I have ever heard a hotel room door close. I tried to sleep the next morning but the cleaning crew began their day using blaring walkie talkies and continued the slamming of every door on the floor multiple times as they went in and out of each room. I never received the call about trying a different room from the manager as promised so we wound up leaving after the first night with no refund available to me. I had a feeling and anticipated them ignoring that request since what difference would it make since changing rooms does not change the hotel. Clean? Yes. Good location? Yes. However, you will not sleep well at all. What's the price of that worth? We wound up paying to stay at another hotel! Waste of money!
- 1/5
BEWARE OF THE HILTON BENTLEY! This Hilton may be the worst constructed hotel I have EVER stayed in. I left a getaway EXHAUSTED! Not only could I hear the person next door to me simply ZIPPER HER BAG there are NO sound absorbing materials used anywhere in building this hotel. I requested a room "away from elevator" but the hotel floors are so small that you cannot help but be near the elevator. I could hear elevator bell RING every single time! I never knew how much traffic a small floor could receive until I experienced staying at the Hilton Bentley. I could not believe what I was experiencing! The rooms are so close together that the door frames leading in are just inches apart from each other. You can hear everything. Every time a door closes it SLAMS harder than I have ever heard a hotel room door close. I tried to sleep the next morning but the cleaning crew began their day using blaring walkie talkies and continued the slamming of every door on the floor multiple times as they went in and out of each room. I never received the call about trying a different room from the manager as promised so we wound up leaving after the first night with no refund available to me. I had a feeling and anticipated them ignoring that request since what difference would it make since changing rooms does not change the hotel. Clean? Yes. Good location? Yes. However, you will not sleep well at all. What's the price of that worth? We wound up paying to stay at another hotel! Waste of money!
- 1/5
BEWARE OF THE HILTON BENTLEY! This Hilton may be the worst constructed hotel I have EVER stayed in. I left a getaway EXHAUSTED! Not only could I hear the person next door to me simply ZIPPER HER BAG there are NO sound absorbing materials used anywhere in building this hotel. I requested a room "away from elevator" but the hotel floors are so small that you cannot help but be near the elevator. I could hear elevator bell RING every single time! I never knew how much traffic a small floor could receive until I experienced staying at the Hilton Bentley. I could not believe what I was experiencing! The rooms are so close together that the door frames leading in are just inches apart from each other. You can hear everything. Every time a door closes it SLAMS harder than I have ever heard a hotel room door close. I tried to sleep the next morning but the cleaning crew began their day using blaring walkie talkies and continued the slamming of every door on the floor multiple times as they went in and out of each room. I never received the call about trying a different room from the manager as promised so we wound up leaving after the first night with no refund available to me. I had a feeling and anticipated them ignoring that request since what difference would it make since changing rooms does not change the hotel. Clean? Yes. Good location? Yes. However, you will not sleep well at all. What's the price of that worth? We wound up paying to stay at another hotel! Waste of money!
- 3/5
Housekeeping forgot to clean the rooms . The hotel is nice but due to this 2 issues I doubt I will come back
- 3/5
Housekeeping forgot to clean the rooms . The hotel is nice but due to this 2 issues I doubt I will come back
- 3/5
great location and super friendly staff but this property needs to be freshened up, rooms are old, tile is worn etc
- 3/5
great location and super friendly staff but this property needs to be freshened up, rooms are old, tile is worn etc
- 1/5
The “view” was not worth the upgrade, the hotel/property were quite small and outdated (i.e. old/small pool), and they charged resort charges to my credit card when I already paid them.
- 1/5
The “view” was not worth the upgrade, the hotel/property were quite small and outdated (i.e. old/small pool), and they charged resort charges to my credit card when I already paid them.
- 5/5
Room spacious with large bathroom and good shower. King bed very comfy and sofa bed great for two boys aged 14 and 12 years. We will be back again soon!
- 5/5
Room spacious with large bathroom and good shower. King bed very comfy and sofa bed great for two boys aged 14 and 12 years. We will be back again soon!
- 5/5
Loved everything about this hotel, Its pure excellence down to every detail!! Im definitely returning to this hotel!
- 5/5
Loved everything about this hotel, Its pure excellence down to every detail!! Im definitely returning to this hotel!
- 5/5
I love it’s setting. The staff was very accommodating .
- 5/5
I love it’s setting. The staff was very accommodating .
- 5/5
Customer service and condition of the rooms were amazing
- 5/5
Customer service and condition of the rooms were amazing
- 5/5
Staff was always amazing. The only issue we had was the service around the pool. We waited for over an hour and still never received our drinks.
- 5/5
Staff was always amazing. The only issue we had was the service around the pool. We waited for over an hour and still never received our drinks.
- 3/5
The reason I fled prematurely a Friday to Sunday stay on Sunday without extending it to Wed as my younger companions did was mindless, mind-bludgeoning, mechanical beat, 98 decibel 'music' provided by a 'DJ' by the pool that would have driven Manuel Noriega out as it did in 1989. Unless you enjoy no-conversation, no-thought pool environment, don't take the sun by the pool.
- 3/5
The reason I fled prematurely a Friday to Sunday stay on Sunday without extending it to Wed as my younger companions did was mindless, mind-bludgeoning, mechanical beat, 98 decibel 'music' provided by a 'DJ' by the pool that would have driven Manuel Noriega out as it did in 1989. Unless you enjoy no-conversation, no-thought pool environment, don't take the sun by the pool.
- 5/5
Our room, staff and amenities
- 5/5
Our room, staff and amenities
- 3/5
House keeping was shoddy. Cigars butts and cigarette butts were all over roof desk,weeds growing on roof ,toilet kept stuffing up,tub was falling apart. I like the nearness to beach
- 3/5
House keeping was shoddy. Cigars butts and cigarette butts were all over roof desk,weeds growing on roof ,toilet kept stuffing up,tub was falling apart. I like the nearness to beach
- 3/5
With the living room /kitchen which was more expensive but that’s fine . The room smelled like mold.. There was no windows that opened and no balcony which if I would have know i would have never had rented a hotel room without a balcony .. but the hotel and the restaurant in the hotel are really nice ! But the smell of mold really made it bad !
- 3/5
With the living room /kitchen which was more expensive but that’s fine . The room smelled like mold.. There was no windows that opened and no balcony which if I would have know i would have never had rented a hotel room without a balcony .. but the hotel and the restaurant in the hotel are really nice ! But the smell of mold really made it bad !
- 5/5
Simply worthy your money
- 5/5
Simply worthy your money
- 1/5
Location
- 1/5
Location
- 4/5
Parking is expensive and you are not able to find public parking nearby
- 4/5
Parking is expensive and you are not able to find public parking nearby
- 4/5
I had a great experience at this hotel.hotels.com made this trip very affordable!
- 4/5
I had a great experience at this hotel.hotels.com made this trip very affordable!
- 5/5
We had an absolute awesome experience at the Hilton in South Beach, Miami!! The room was big, clean and updated. It was quiet. Valet parking was fast and efficient. All of the employees we dealt with were super friendly and courteous. We will definitely stay here again next year!!
- 5/5
We had an absolute awesome experience at the Hilton in South Beach, Miami!! The room was big, clean and updated. It was quiet. Valet parking was fast and efficient. All of the employees we dealt with were super friendly and courteous. We will definitely stay here again next year!!
- 5/5
Next to the beach. Centrally located
- 5/5
Next to the beach. Centrally located
- 5/5
I had a great extended weekend with family here and it was awesome.
- 5/5
I had a great extended weekend with family here and it was awesome.
- 5/5
Awesome hotel great staff
- 5/5
Awesome hotel great staff
- 5/5
It was relaxing.:.
- 5/5
It was relaxing.:.
- 2/5
Shards of glass everywhere by the pool on a daily basis. Our daughter slices her foot. Barely any towels for the pool, it was like hungers game trying to get one, even on the weekends. The housekeeping was so bad we had to complain 3 times to get the management to assist. We have been go here for years, we will NEVER come again
- 2/5
Shards of glass everywhere by the pool on a daily basis. Our daughter slices her foot. Barely any towels for the pool, it was like hungers game trying to get one, even on the weekends. The housekeeping was so bad we had to complain 3 times to get the management to assist. We have been go here for years, we will NEVER come again
- 2/5
Good location- poor condition
- 2/5
Good location- poor condition
- 5/5
We had an amazing time as ALWAYS. We try to stay at the property everytime we visit Miami especially during our anniversary!
- 5/5
We had an amazing time as ALWAYS. We try to stay at the property everytime we visit Miami especially during our anniversary!
- 1/5
HOTELS. COM DIDNT OFFER A GOOD SERVICE.. HOTEL NEVER FOUND RESERVATION. WAITING FOR REFUND AFTER 3 HOURS AT THE LOBBY
- 1/5
HOTELS. COM DIDNT OFFER A GOOD SERVICE.. HOTEL NEVER FOUND RESERVATION. WAITING FOR REFUND AFTER 3 HOURS AT THE LOBBY
- 3/5
It is about 2.5 star to three stars hotel. The room is real small. Facility is old. Lobby is very crowded . The entrance to parking lot is very difficult for self parking. This is not the hotel for relaxation. The price is much higher than the value
- 3/5
It is about 2.5 star to three stars hotel. The room is real small. Facility is old. Lobby is very crowded . The entrance to parking lot is very difficult for self parking. This is not the hotel for relaxation. The price is much higher than the value
- 3/5
The people that work here other than select few were not friendly and in their own world. Especially management that walked around staring at guest and not interacting.
- 3/5
The people that work here other than select few were not friendly and in their own world. Especially management that walked around staring at guest and not interacting.
- 2/5
Just the beach
- 2/5
Just the beach
- 2/5
Rooms were perfect, but service on beach and while at pool was horribly inefficient and slow. Had to ask numerous time on beach for towels, tables etc
- 2/5
Rooms were perfect, but service on beach and while at pool was horribly inefficient and slow. Had to ask numerous time on beach for towels, tables etc
- 5/5
Great location. Rooms were clean. Beds and pillows were very comfortable. The small kitchenette isn’t very functional without some type of oven or stove but we were only there for a few days so it was enough for us. Beach service was a nice bonus although don’t expect much service for food and drink while out there. You’ll be lucky to get one order in for the entire day. All in all, loved it and highly recommend.
- 5/5
Great location. Rooms were clean. Beds and pillows were very comfortable. The small kitchenette isn’t very functional without some type of oven or stove but we were only there for a few days so it was enough for us. Beach service was a nice bonus although don’t expect much service for food and drink while out there. You’ll be lucky to get one order in for the entire day. All in all, loved it and highly recommend.
- 4/5
Elevator working
- 4/5
Elevator working
- 5/5
Awesome location and the service from management to the staff was exceptional. The hotel manager was outstanding as we had a little incident with a hotel beach attendant. HIGHLY RECOMMEND THE HILTON BENTLEY/MIAMI SOUTH BEACH!!!
- 5/5
Awesome location and the service from management to the staff was exceptional. The hotel manager was outstanding as we had a little incident with a hotel beach attendant. HIGHLY RECOMMEND THE HILTON BENTLEY/MIAMI SOUTH BEACH!!!
- 4/5
I liked that everything was accessible
- 4/5
I liked that everything was accessible
- 5/5
Pool was small and open to the restaurant seating area.
- 5/5
Pool was small and open to the restaurant seating area.
- 4/5
It took a while for the room to be ready but the hotel did store our bags. Staff was very pleasant and helpful, room service was prompt. The room was as expected with beautiful beach views and a balcony. The hotel was quiet for it to have been spring break which was great. The room could have been dusted a little better but over all I would recommend this hotel and will stay again.
- 4/5
It took a while for the room to be ready but the hotel did store our bags. Staff was very pleasant and helpful, room service was prompt. The room was as expected with beautiful beach views and a balcony. The hotel was quiet for it to have been spring break which was great. The room could have been dusted a little better but over all I would recommend this hotel and will stay again.
- 5/5
The beach, and the beach service, was fabulous! The staff were very helpful
- 5/5
The beach, and the beach service, was fabulous! The staff were very helpful
- 5/5
AMAZING
- 5/5
AMAZING
- 2/5
The hotel is amazing, clean, comfortable, wonderfull bedroom. I arrived on friday night and left sunday morning i did not get my car for nothing. I just got a big problem when i was travelling back to home in Orlando when i passed a toll and realized that my sunpass transponder was stollen by the guys of the vallet
- 2/5
The hotel is amazing, clean, comfortable, wonderfull bedroom. I arrived on friday night and left sunday morning i did not get my car for nothing. I just got a big problem when i was travelling back to home in Orlando when i passed a toll and realized that my sunpass transponder was stollen by the guys of the vallet
- 5/5
Perfect location right on the beach. Chairs and beach front food/drink service available. Property is very clean and well maintained. Food at Santorini's is delicious. The staff was wonderful. Only complaint is our room was tiny. Because of location on Ocean Drive, often noisy at night, but that's to be expected in South Beach. It's also noisy in the morning from the garbage trucks that seem to run every day at 6:00a.m. sharp.
- 5/5
Perfect location right on the beach. Chairs and beach front food/drink service available. Property is very clean and well maintained. Food at Santorini's is delicious. The staff was wonderful. Only complaint is our room was tiny. Because of location on Ocean Drive, often noisy at night, but that's to be expected in South Beach. It's also noisy in the morning from the garbage trucks that seem to run every day at 6:00a.m. sharp.
- 3/5
For the price per night of this hotel I expected to have better service, Hilton staff were great but don't expect to eat or be served in a timely manner from the attached Santorini restaurant. It wasn't a fluke either, we were there for multiple days and everyone was experiencing massive service delays for orders, 45 min to get a beer?!? The "spa" was ridiculous and very over priced as well! Online photos are misleading, buyer beware
- 3/5
For the price per night of this hotel I expected to have better service, Hilton staff were great but don't expect to eat or be served in a timely manner from the attached Santorini restaurant. It wasn't a fluke either, we were there for multiple days and everyone was experiencing massive service delays for orders, 45 min to get a beer?!? The "spa" was ridiculous and very over priced as well! Online photos are misleading, buyer beware
- 5/5
Clean facility, easy beach access, spa on site, and moments from restaurants and shops. I loved my stay! I will be back!
- 5/5
Clean facility, easy beach access, spa on site, and moments from restaurants and shops. I loved my stay! I will be back!
- 1/5
They gave me a dirty room and said they was giving me a credit of 120 and it was terrible for my husband birthday get away
- 1/5
They gave me a dirty room and said they was giving me a credit of 120 and it was terrible for my husband birthday get away
- 2/5
Only good location. Never stay again.
- 5/5
Parking was a little bit pricey. But overall I would recommend it to another
- 5/5
Great place! Relaxing and a great restaurant with outstanding Greek food!
- 4/5
Our stay there was really nice. I don’t have anything negative to say about the property. The restaurant downstairs was delicious! I highly recommend.
- 5/5
It was my first time staying at the hotel and I loved it. There was a mixup with my reservation and then with my room, but after a few phone calls and conversations everything was fixed. The location is amazing and I look forward to visiting in the future.
- 5/5
EVERYTHING was amazing! Staff, front desks, valet, and the Santorini Greek restaurant connected to it. Floors and rooms were spotless clean and spacious.
- 5/5
Great place best location in south beach
- 5/5
I loved that it was right on the beach, I loved the happy hour and the staff, Bruno and Dule' were great. The front desk was awesome and the location perfect.
- 5/5
Location of this hotel is good...... Centrally located south of 5th and within walking distance to many good restaurants. The beach club is very convenient too.