Global Luxury Suites at The Apex Miami

Everything was great good service staff wonderful 👏 Everything is closed by best location willpower back soon

Location

Clean room and good condition. Shops nearby.

Understated charm I was staying in a corner unit larger queen with a couch. Bright sunny close to cute restaurants, yacht club, 15 minute walk from the beach, across a street. From Trader Joe’s. Great pls e for longer term rental in a residential area.

Not good lol

Staff was amazing and accommodated my last minute request! Will be back for sure!!

Thanks!

Close to Lincoln mall and friendly staff N/A

Very poor

Superb

Would not rebook! A stranger was given access to my room in the early hours of the morning and staff never called afterwards to clear up the situation or apologize for the mishap.

The location Everything was great

The location Everything was great

Very good

The bathroom was dirty, the bed was extremely uncomfortable along with the pillows, and the bathroom was quite dirty upon arrival. I even found a crumb of food in the bed. It was also quite loud so difficult to sleep, but that was to be expected.

That the pool was closed

I love the location next to my fishing spot and everything is nearby That the pool was closed

Cozy, Clean Hotel with Excellent Service in Miami Beach! I stayed here for one night from May 16th to May 17th and was extremely satisfied. I checked in at 8:00 PM—a hotel representative was on-site, and the staff was very polite. After filling out a quick form, I received my key card right away. As I understood, the hotel doors lock at midnight, but a staff member is always on-site and will open the door if needed. The lobby features great complimentary amenities for guests: a water cooler, an ice machine, and a coffee maker. I was especially pleased with a nice bonus: in the morning (until about 9:00 AM), they put out free fruits and granola bars in the lobby. The room with a full/queen bed and a walk-in shower looked fresh and very clean, with absolutely no odors. All the appliances worked flawlessly; the room had a well-functioning air conditioner, a fridge, an iron, and a closet. The bathroom was well-stocked with quality toiletries (shampoo, conditioner, and body wash). The bed was very comfortable, and it was completely quiet at night, allowing for a great night's sleep. Finding the entrance to the hotel was no hassle at all and took very little time (we didn't have a car, so we didn't use the parking). There is a nice pool on the property with restrooms located right next to it, which is super convenient. Checking out at 11:00 AM took literally one minute—I just returned the key cards to the front desk. I definitely recommend this hotel for its cleanliness, comfort, and attention to detail!

Cozy, Clean Hotel with Excellent Service in Miami Beach! I stayed here for one night from May 16th to May 17th and was extremely satisfied. I checked in at 8:00 PM—a hotel representative was on-site, and the staff was very polite. After filling out a quick form, I received my key card right away. As I understood, the hotel doors lock at midnight, but a staff member is always on-site and will open the door if needed. The lobby features great complimentary amenities for guests: a water cooler, an ice machine, and a coffee maker. I was especially pleased with a nice bonus: in the morning (until about 9:00 AM), they put out free fruits and granola bars in the lobby. The room with a full/queen bed and a walk-in shower looked fresh and very clean, with absolutely no odors. All the appliances worked flawlessly; the room had a well-functioning air conditioner, a fridge, an iron, and a closet. The bathroom was well-stocked with quality toiletries (shampoo, conditioner, and body wash). The bed was very comfortable, and it was completely quiet at night, allowing for a great night's sleep. Finding the entrance to the hotel was no hassle at all and took very little time (we didn't have a car, so we didn't use the parking). There is a nice pool on the property with restrooms located right next to it, which is super convenient. Checking out at 11:00 AM took literally one minute—I just returned the key cards to the front desk. I definitely recommend this hotel for its cleanliness, comfort, and attention to detail!

The sheets and bedding were stained and the fitted sheets were worn out and had lint balls. The rug in the room was stained and had somewhat of a sticky residue. The bathroom was not as pictured. It looked like a jail bathroom, with dirty grout and a toilet that didn't flush properly. Also, the irons provided are not real irons. They hardly warm up and leave clothes still wrinkled. I honestly would not stay there again.

Location of the hotel was great. The sheets and bedding were stained and the fitted sheets were worn out and had lint balls. The rug in the room was stained and had somewhat of a sticky residue. The bathroom was not as pictured. It looked like a jail bathroom, with dirty grout and a toilet that didn't flush properly. Also, the irons provided are not real irons. They hardly warm up and leave clothes still wrinkled. I honestly would not stay there again.

The staff and decorator was nice, however the cleaning staff could have done a better job at cleaning.

Great location, quiet, clean and very friendly staff. Good bed and good shower and great wifi.

Clean room, good water pressure and temperatures, well lit, highly accessible tv, very comfortable bed, staff member John was extremely helpful and kind, he made the experience better definitely.

Excelent

I had a great time. Staff was great

Great place to stay before a cruise. Our room was cute for a couple. Enjoyed the area around the hotel. Lots of restaurants and shops within walking distance. Would stay at again.

The rooms are outdated, water pressure was non existent, other things did not work, but nothing was addressed despite asking

This was a nice spot for what I needed it for. I went to a convention which was about a 5 minute drive from the room, which was excellent. The staff was really friendly and helpful. My only complaint is the cleanliness of the bathrooms. It was hair everywhere which freaked me out. I’d say bring your own towels. Trader Joe’s is right on the corner. There are plenty of restaurants in the area and a Ross right on the corner. The ironing board and iron were also very tiny. It took forever to iron my clothes. Other than that, I was ok with the stay. No bugs, air conditioning and it was quiet. I’d definitely go back again, I’d just bring my own towels and steamer for my clothes.

The room was quaint yet clean with a nice pool area & the air conditioning was exceptional. The staff was nice and very supportive.

Good location. Building was old, not really maintained. Carpet was grubby. If you want your clean, you have to request. Two 249ml water bottles free IF YOU ASK, otherwise you get it at the lobby from the dispenser. One time I asked for bottled water the male reception pointed to me the water dispenser. I said no, I want bottled water. Very confusing the building had the name Variety Hotel, then there is Churchill Living and then Global Suites at the Apex. Which one is it?

Air conditioning was effective, but VERY LOUD on any setting. Cold water bathroom sink handle was partially disconnected and needed repair. Bathroom floor tile needed a good scrubbing when I arrived. And shower stall should have a caddy or built-in cubby to store shampoo, body wash and hang wash clothes. It's stylish to have uncluttered shower walls, but it's totally impractical.

Very dirty room and linen. The air conditioner was so loud, no parking, need to walk to the garage. Over all 3 of 10. Would never stay again there or recommend to anyone.

Good

Not much Horribly expensive parking in the area No valet area smells of rot. Worst beds I’ve ever tried. The beds, old everything no parking and valet down the block is $45 a day for a car $65 for an SUV There are plenty of fake reviews here so don’t think this is anywhere near a 4 star hotel it’s 2 star at best

The front desk attendant told us to park in the valet which was for another hotel. There wasn’t any parking for the actual hotel. The toilet seat in the room was broken. We told the front desk and they moved it around a little then said it was fixed. My husband had to fix it. The only good thing was the distance to the beach.

This hotel was extremely clean, peaceful and the staff was friendly. The pool area was full of plants giving it a nature look vibe. Overall 10/10 I will be visiting again.

Staff were excellent! Room was great. Hotel pool is nice. Easy access to shopping and restaurants.

Wasn’t bad

great place to stay. they don't give much for breakfast

No outlet by the bedside

Nice rooms, comfortable bed. The fridge in my room didnt work which was a bummer, but overall good experience. Wish the pool had more lounge chairs available though. Overall friendly staff and convenient location!

Great, walkable area. Perfect for our one night stay before leaving from Miami cruise port. Very easy Uber ride to the port.

Nice little place that is close to shopping and restaurant. Friendly staff. Good place

No fridge,no vending or ice machines

Not gonna lie, this place ate. Clean, organized, and it smelled amazing the entire time. Staff was cool and the location made everything easy. Would 100% book again.

Clean place and nice staff. Would come again

location was good next to lincoln road it was neat and clean

Laura was very friendly and helpful. Lovely to talk to and she gave us a couple of great recommendations for restaurants nearby.

Not much breakfast

The staff on the last day she almost kicked me out of my room because she told me that I have to pay for staying some extra hours up to 2 pm when I asked her teammates all 3 guys and the approved me to stay with confirmed email was sent to me she was still insisting on me leaving the hotel and screaming at me then she was okay this person who sent you this email will lose his job because he’s not doing good at his job but honestly speaking she’s the only person who makes me feel uncomfortable and unhappy the rest of the staff was amazing from the start

This wasn’t really a hotel. For the price it was really lacking. Insanely painful check in process, breakfast was Costco granola bars, no where to plug your phone in in the room.

We had an amazing time, Lara was especially helpful and kind, definitely recommend!

Room as expected (clean, new) with an awkward layout and noisy old style air conditioning. Billing experience was horrific. A few hours before check in they ask you for copies of your credit card, ID and personal info. Lack of luck I traveled with another card and was denied access to the room for 90 minutes. Finally the receptionist took a photocopy of my credit card and ID (again). A few days later my card number was fraudulently used in Miami. Cannot be just a coincidence.

Parking was confusing and expensive so be prepared to pay $50 a day. The place was really clean and it was nice but I don’t think it was worth $500 a night. If they lowered the price a lot I would probably stay there again. Overall though it was nice and the bed was very comfortable.

Very friendly and helpful staff. Great atmosphere.

It was a great experience. I would come back !

Parking at Trader Joes or the valet park next door.

The actual accommodation was nice. The parking was some

Good

loved that place!!

Room was tiny, and it smelled bad. We tried to cancel and switch the hotel, but they declined.

Only stayed one night so the small room was fine for our needs. Floor wasn’t clean however. Hotel is close to Lincoln Road Shopping and restaurants so good in that respect. Would stay again.

the restaurant wasn’t open, or the whole garden where the pool is was not ready/arranged, maybe because it was not the season we were tgere in March…but the weather was perfect…

it was okay

The staff is extremely kind and everything was so nice and clean. We stopped for a day it was perfect. It was also very close to Lincoln road and it felt safe.

Restaurant was renovated and pool was dirty, but I believe it was because it rained for couple of daysa and nobody was using it. Breakfast is just coffee, some oranges and snack bars.

loved how clean, comfortable, and well-maintained the property was. It really felt like a home away from hom There was nothing bad to say about the property it was amazing!

The location was one of the few things that was as advertised. At the end of the bay side of Lincoln Road, across the street from a Trader Joe's, close to shops and restaurants. No daily room cleaning, even when requested. Noisy ac unit. Basic room, no desk, not enough electrical outlets. Breakfast: coffee, no cream, fruit if lucky. Check-in:: entered info on a tablet, by me.

We needed a place just for one night, it was exactly what I was looking for. The staff were wonderful, the outdoor pool/patio was so cozy & relaxing. It was clean and close to everything. We loved that we could walk to the beach, shopping and restaurants. We will be back next time we visit!

Nice size room. You have to ask the night before for service. Staff is very nice with the desire to help.

Hotel is very clean and the hallways smell fresh. The room had lots of natural light and very clean. The bed and pillows were comfortable and the bathroom shower was spacious. The staff / front desk were helpful and attentive. I really enjoyed my time will stay here again !

Luxury suites no way the staff was not friendly the pool was dirty the water pressure from the shower sucked it kept on leaving we had soap all over and had to wait for the water pressure to come back for us to rinse the place looked like it’s been with the same carpet for years the pictures on the internet do not go by it. The place looks nothing like it the restaurant there closed it was just nothing like I expected for the price they charged me.

The AC worked well and the bed was comfortable. The room was tiny and hard to walk around. No room for luggage. Furniture was cheap. Very disappointing.

Not very many shops within walking distance. Parked car in garage next door so parking was not an issue. Had to go next door for late night snacks as there are none available. Would have been nice to have a vending machine. No microwave in the room. Had to take food downstairs to lobby microwave. Bed was comfortable. Room was clean although rug was stained and dirty looking. Staff were very nice. Altogether it was a good last minute stay for the price and area.

If your looking for something cozy and reminds you of a mini apartment, this is it. Close to Lincoln street and stores you have the convenience of shopping, taking in the sites and relaxing from a busy day. Staff is professional and very attentive. They have snacks and water on hands in the morning and area is clean. The room is cozy and very clean. Bed is super comfortable. Its located near a busy intersection which is a bit lively at night if you're ok with that. Would recommend

DO NOT RECOMMEND!!!!! I was unable to make my reservation due to a personal emergency and they were completely unwilling to work with me. Even Expedia called and pleaded for them to give me at least a partial refund or even a transfer of dates for even part of the reservation. They showed zero empathy and made a difficult personal situation even worse by being rude and dismissive. When I did some digging there are countless people online who have said the same thing. They are terrible to work with. I would never stay here.

DO NOT RECOMMEND!!!!! I was unable to make my reservation due to a personal emergency and they were completely unwilling to work with me. Even Expedia called and pleaded for them to give me at least a partial refund or even a transfer of dates for even part of the reservation. They showed zero empathy and made a difficult personal situation even worse by being rude and dismissive. When I did some digging there are countless people online who have said the same thing. They are terrible to work with. I would never stay here.

I love the treats we receive and the staff was very friendly.

I love the treats we receive and the staff was very friendly.

Small room, safe didn’t close and staff couldn’t fix it. Low to very low water pressure; ceiling light bulb burned; the young lady at the reception desk couldn’t care less, etc

Small room, safe didn’t close and staff couldn’t fix it. Low to very low water pressure; ceiling light bulb burned; the young lady at the reception desk couldn’t care less, etc

However, the second room lacked proper curtains and only had sheer white blinds. As a result, the room was very bright early in the morning, with no effective way to block sunlight. Since we traveled to Miami specifically to rest and take a break from our routine especially as parents of a toddler who already experience limited sleep being woken up by direct sunlight at 6:00 AM was disappointing. While I appreciate the staff’s effort to accommodate us, the overall experience did not meet expectations for a restful stay.

However, the second room lacked proper curtains and only had sheer white blinds. As a result, the room was very bright early in the morning, with no effective way to block sunlight. Since we traveled to Miami specifically to rest and take a break from our routine especially as parents of a toddler who already experience limited sleep being woken up by direct sunlight at 6:00 AM was disappointing. While I appreciate the staff’s effort to accommodate us, the overall experience did not meet expectations for a restful stay.

Such kind front desk staff! Small and cozy but really convenient. Ac worked great. Very happy with my stay

Such kind front desk staff! Small and cozy but really convenient. Ac worked great. Very happy with my stay

The privacy, and proximity to the beach and dining areas. The building felt secure. There was no traditional breakfast service, but having a kitchen made it convenient. The location was excellent — close to South Beach and within walking distance to several restaurants and shops. Clearer communication before arrival regarding housekeeping since they didn't clean the room each day.

Room was clean and adequate for the price. One issue though was the key card issuer wasn't working when we checked in and the staff had to open the door whenever we wanted to go into the room, which was a bit inconvenient. It was resolved the next day.

Room was clean and adequate for the price. One issue though was the key card issuer wasn't working when we checked in and the staff had to open the door whenever we wanted to go into the room, which was a bit inconvenient. It was resolved the next day.

The room was incredible and the location of the Hotel awesome

The room was incredible and the location of the Hotel awesome

Clean, great room, and perfect location

Clean, great room, and perfect location

Clean room, nice helpful staff, complimentary Prosecco was a nice touch. Would return for a short stay.

Clean room, nice helpful staff, complimentary Prosecco was a nice touch. Would return for a short stay.

Do not expect a breakfast they had coffee and some fattening pastry

Do not expect a breakfast they had coffee and some fattening pastry

Amazing people

Amazing people

Yes

Yes

great stay!

great stay!

Staff was amazing very polite and courteous. Room was clean and spacy.

Staff was amazing very polite and courteous. Room was clean and spacy.

A very friendly staff and always so accommodating. Thank you!

A very friendly staff and always so accommodating. Thank you!

The room was clean, there was coffee and toiletries. It was a very nice little hotel.

The room was clean, there was coffee and toiletries. It was a very nice little hotel.

The staff was wonderful! The rooms are very dated. Only 2 outlets in the room that were already full. Extension cords used in two places. The tv and fridge were connected to a light switch. Just very inconvenient.

The staff was wonderful! The rooms are very dated. Only 2 outlets in the room that were already full. Extension cords used in two places. The tv and fridge were connected to a light switch. Just very inconvenient.

It seemed to be clean. There was no ice machine.

Not as good as the photos shown on the app.

Not as good as the photos shown on the app.

A lot of noise from the road and the room was very bright. Overall need to reduce the noise and light in the bedroom to improve and make it worth the cost. Not a breakfast, only cereal bars and oranges

Clean ! Secure and the front office guy was very kind !

Clean ! Secure and the front office guy was very kind !

Excellent location near everything but not in the center of the “tourist” area.

No hottub no ice machine no atm no computer or printer no microwave in room and very small fridge

Yes my room was clean n excellent size. Our friends room was closet size.

Yes my room was clean n excellent size. Our friends room was closet size.

Very nice

Very nice

What a great stay at the Apex!! My room was very clean and cosy!! I received a complimentary drink and gift bag on arrival!! As for the staff.. They all went above and beyond to make me feel welcome!! All wonderful people!! Would highly recommend this hotel to everyone!! AAA+++

What a great stay at the Apex!! My room was very clean and cosy!! I received a complimentary drink and gift bag on arrival!! As for the staff.. They all went above and beyond to make me feel welcome!! All wonderful people!! Would highly recommend this hotel to everyone!! AAA+++

We had a great stay, staff was very accommodating! Would come back again.

We had a great stay, staff was very accommodating! Would come back again.

The staff was very accommodating at check in. We encountered a minor situation in our room and the front desk staff offered an immediate room change with a complimentary upgrade. We were very pleased. Thank you for a comfortable stay prior to departure for our cruise!

The staff was very accommodating at check in. We encountered a minor situation in our room and the front desk staff offered an immediate room change with a complimentary upgrade. We were very pleased. Thank you for a comfortable stay prior to departure for our cruise!

The location was excellent. The front desk staff excellent and if you needed anything you asked. Noise but it was only the last night and day of stay. More housekeeping. I stayed 8 days and felt my room should have been made up at least 2x

This place needs to be to torn down

This place needs to be to torn down

It’s a great place, especially since it’s conveniently located near everything.

It’s a great place, especially since it’s conveniently located near everything.

the location was great . very close to everything , lots of restaurants walking distance , bus transportation to the beach , grocery store clothing stores filmore center , macys. they have a nice secluded pool area. the staff were very pleasant and helpful. they also stored our luggage so we could have lunch before heading to our cruise port. the place was very clean . a refrigerator could have been in the room . the building was a bit difficult to find . i think the address on booking is incorrect .

A very beautiful place

A very beautiful place

Good location. EXCELLENT staff (front desk and housekeeping). Difficult to locate the hotel, as it seems to have several names. The check-in process was difficult: We had paid in full, but had to fill out endless forms on a tablet, none of which were populated with previous information. Apparently something went wrong, as we were contacted every day by phone and e-mail to provide our credit card information and billing address to unknown people - for "damages" and for our "extended stay" (which we did not want nor ask for). (Giving that information to random callers was NOT going to happen.) The wi-fi was truly awful. There was only decaf coffee. (Not a problem EXCEPT we were charged an additional "resort fee" for those amenities.) The room was stuffy and the windows did not open. And we only had housekeeping if we asked for it (we weren't told). I could go on...

The staff everyone was polite respectful I couldn’t smoke

I didn’t like that I rented room a big room and they gave me a small room then I had to go downstairs and clean my big room and it took a long time to get my room then they gave me a big room but the AC didn’t work and the whole room smelled like mold …. and I got sick from it and all my belongings and my clothes was smelly like and I was itching the whole night… what can you do about it? Give me a discount or something money back. i’m a good customer. I stated before there like 3 or 4times.

Staff was helpfull and happy to receive us. The hotel was clean and well located for going for a walk a see Miami beach

Staff was helpfull and happy to receive us. The hotel was clean and well located for going for a walk a see Miami beach

Nice pool area, comfortable beds, good toiletries. This place appears to have four different names, which is odd but innocuous. There were no convenient places to charge my devices...adding bedside lamps with plugs would be very handy.

Nice pool area, comfortable beds, good toiletries. This place appears to have four different names, which is odd but innocuous. There were no convenient places to charge my devices...adding bedside lamps with plugs would be very handy.

They wouldn’t clean my room since they were too busy and forgot to leave me towels, had to dry with an hand towel Never again

They wouldn’t clean my room since they were too busy and forgot to leave me towels, had to dry with an hand towel Never again

Unit extremely small and rather old

Unit extremely small and rather old

2. Dirty room with dirty tissue found on the floor and strong foul smell 3. When issue raised - given some popcorn and biscuits?? To make up for it and unable to change rooms which doesn’t help 4. Booking states 1 free drink per day but none was offered or given

2. Dirty room with dirty tissue found on the floor and strong foul smell 3. When issue raised - given some popcorn and biscuits?? To make up for it and unable to change rooms which doesn’t help 4. Booking states 1 free drink per day but none was offered or given

All was great. My child enjoyed the pool!

All was great. My child enjoyed the pool!

I don’t understand how this hotel has such a high rating. The breakfast advertised is not included, there is no parking, and the listing is misleading. Overall, a very disappointing stay.

I don’t understand how this hotel has such a high rating. The breakfast advertised is not included, there is no parking, and the listing is misleading. Overall, a very disappointing stay.

This hotel is not 4 star, maybe 2.5! There is no phone in the room, no cleaning, bathroom is very outdated! If you need something you have to call US number in NJ with your phone that cost you money! Breakfast is not included just a bar to go on the lobby every morning! There is no bar or something in pool in case you need something! Pool is closed after sunset!

This hotel is not 4 star, maybe 2.5! There is no phone in the room, no cleaning, bathroom is very outdated! If you need something you have to call US number in NJ with your phone that cost you money! Breakfast is not included just a bar to go on the lobby every morning! There is no bar or something in pool in case you need something! Pool is closed after sunset!

No parking from hotel. A/c very noisy. Very. Limited supply of basics.

No parking from hotel. A/c very noisy. Very. Limited supply of basics.

I had a really pleasant stay at this hotel. The staff were kind, respectful, and always ready to help, which made me feel welcome from the start. The room and common areas were very clean and well maintained, and everything felt comfortable and fresh. The facilities were easy to use and well organized, adding to a relaxing experience overall. I truly enjoyed my stay and would happily recommend this hotel to anyone looking for a clean, comfortable place with great service.

I had a really pleasant stay at this hotel. The staff were kind, respectful, and always ready to help, which made me feel welcome from the start. The room and common areas were very clean and well maintained, and everything felt comfortable and fresh. The facilities were easy to use and well organized, adding to a relaxing experience overall. I truly enjoyed my stay and would happily recommend this hotel to anyone looking for a clean, comfortable place with great service.

Very clean area.

Very clean area.

The staff was helpful, courteous and friendly! The room was comfortable and the location was great! Near a Trader Joe's and Lincoln (lots of yummy eats and shops)! Also near trolley stops which was super convenient! Would stay here again.

The staff was helpful, courteous and friendly! The room was comfortable and the location was great! Near a Trader Joe's and Lincoln (lots of yummy eats and shops)! Also near trolley stops which was super convenient! Would stay here again.

Found two different peices of hair in the bed. One curly, one straight. The headboard was velvet and very dirty. There was hair and particles in the corner of the platform that held the mattress. I didn't feel comfortable at all with the cleanliness of the room. We called ahead to say we'd be very late arriving and asked for a later check out. They were very nice at the desk and offered to let us stay at least two hours past check out, but they put us in a room with scaffolding right outside the window and workers came and began hammering at 8am. I begged them to stop and they did try to hammer a little less violently after that, but there was too much going on for us to sleep. Even though we had the Do Not Disturb sign on the door, housekeeping knocked at a few minutes after 8 to ask when we were checking out. Not anyone's fault, but the r smoke alarm went off twice with false alarm right about that time.. I got about three hours sleep. It was dreadful.

Found two different peices of hair in the bed. One curly, one straight. The headboard was velvet and very dirty. There was hair and particles in the corner of the platform that held the mattress. I didn't feel comfortable at all with the cleanliness of the room. We called ahead to say we'd be very late arriving and asked for a later check out. They were very nice at the desk and offered to let us stay at least two hours past check out, but they put us in a room with scaffolding right outside the window and workers came and began hammering at 8am. I begged them to stop and they did try to hammer a little less violently after that, but there was too much going on for us to sleep. Even though we had the Do Not Disturb sign on the door, housekeeping knocked at a few minutes after 8 to ask when we were checking out. Not anyone's fault, but the r smoke alarm went off twice with false alarm right about that time.. I got about three hours sleep. It was dreadful.

Room was clean ..l like that they had water bottles in the room for us. The bed is super soft.The TV is super convenient with the ability to swivel in almost every direction. The only downfall is that the bathroom door wouldn't close.

Room was clean ..l like that they had water bottles in the room for us. The bed is super soft.The TV is super convenient with the ability to swivel in almost every direction. The only downfall is that the bathroom door wouldn't close.

Room was very clean.

Room was very clean.

There was nobody at the check-in the 2 times I went. I left a phone number so someone would call me. I never got a phone call

There was nobody at the check-in the 2 times I went. I left a phone number so someone would call me. I never got a phone call

The bathroom door would not close, bed blanket was dirty, air conditioning was spoty

The bathroom door would not close, bed blanket was dirty, air conditioning was spoty

Check in process is long, their IT crashed which cased delays. They then made us fill in a dodgy online form, which blocked my bank card as they thought it was fraud. They took a photocopy of my bank card too which I was uneasy about. Hot water then failed in the building, so we had no showers. The staff were very unhelpful, repeatedly saying 'this can't be true, it's never happened before', thinking I was lying... No compensation was offered or anything to rectify the situation. On emailing the team, I was ignored. The hotel also doesn't have a direct dial, so you get put through to a call centre which you can't hear as the phone line is so bad, and they won't help you with any issues at the hotel, other than saying 'we'll email them for you' This is NOT Luxury, far from it. The photos make the hotel look much nicer than it is. I would avoid at all costs. The room was dirty, air con unit covered in dust. Not great.

Check in process is long, their IT crashed which cased delays. They then made us fill in a dodgy online form, which blocked my bank card as they thought it was fraud. They took a photocopy of my bank card too which I was uneasy about. Hot water then failed in the building, so we had no showers. The staff were very unhelpful, repeatedly saying 'this can't be true, it's never happened before', thinking I was lying... No compensation was offered or anything to rectify the situation. On emailing the team, I was ignored. The hotel also doesn't have a direct dial, so you get put through to a call centre which you can't hear as the phone line is so bad, and they won't help you with any issues at the hotel, other than saying 'we'll email them for you' This is NOT Luxury, far from it. The photos make the hotel look much nicer than it is. I would avoid at all costs. The room was dirty, air con unit covered in dust. Not great.

Lovely staff, room clean and great location. Stay night before our cruise

Lovely staff, room clean and great location. Stay night before our cruise

Staff was very friendly and helpful

Staff was very friendly and helpful

I really love my stay at Apex ! The staff was very sweet and the room was clean. Definitely recommend.

I really love my stay at Apex ! The staff was very sweet and the room was clean. Definitely recommend.

This place is terrible. staff are rude, they are not professional. i do not encourage anyone to choose this hotel. They are fake. whatever they posted online are not true. Again this Hotel is terrible.

This place is terrible. staff are rude, they are not professional. i do not encourage anyone to choose this hotel. They are fake. whatever they posted online are not true. Again this Hotel is terrible.

The floors were very dirty, the bed was horrible, the staff at the desk were very friendly. The overall location was adequate. I was not impressed and would not return.

The floors were very dirty, the bed was horrible, the staff at the desk were very friendly. The overall location was adequate. I was not impressed and would not return.

Beds were awesome.... room clean ...front desk excellent. Help...great restaurants near by

Beds were awesome.... room clean ...front desk excellent. Help...great restaurants near by

Booked through expedia. Still had to fill out forms to check in including typing in my credit card info

Booked through expedia. Still had to fill out forms to check in including typing in my credit card info

Very comfortable 1 night stay before joining a cruise

Very comfortable 1 night stay before joining a cruise

The room was OK not as modern as I expected staying on the top floor, which was the fifth. I was expecting a balcony, but unfortunately, there wasn’t one. No continental breakfast accommodated in the mornings, but the staff was extremely friendly. Each staff member were very professional and very nice. As I reflect back on my stay ,at the hotel, that’s what sticks out to me the most.

The room was OK not as modern as I expected staying on the top floor, which was the fifth. I was expecting a balcony, but unfortunately, there wasn’t one. No continental breakfast accommodated in the mornings, but the staff was extremely friendly. Each staff member were very professional and very nice. As I reflect back on my stay ,at the hotel, that’s what sticks out to me the most.

It was ok.

It was ok.

Nice hotel, great location, friendly staff, but the HVAC system is too old and noisy, it doesn’t let you sleep peacefully

Nice hotel, great location, friendly staff, but the HVAC system is too old and noisy, it doesn’t let you sleep peacefully

The room was spacious, cold and beautiful. Fernando took great care of me and my friend, and any time I’m in the South Beach area I will be staying here

Very friendly staff. Nice place to stay

Great service

Everything was good. Pool was a little dirty but other than that pretty solid. Fernando was very helpful.

As soon as I came in, I was welcomed with open arms by Fernando and all the staff, Robert was so helpful and such an overall great guy. Best hotel in Miami Beach. I don’t see how anything else could beat the warmth and hospitality of this place. I will only stay here when I come back to miami

It good staff was friendly specially Fernando he very helpful ..but I wish the rooms has full size mirrors and a dresser …the showers didnt work well otherwise staff are very friendly and the room was spotless very clean ..

This is a spartan hotel, but the staff was friendly. The check-in was a bit slow. It seems like they need to get the process down, because they asked me to fill out some forms I had already submitted online. They do have some basic amenities, like coffee and offered some kind of breakfast bars. My room was technically clean, but stank of cigarettes. It felt like smoke had permeated into the walls or something and was never properly dealt with, or a prior guest had violated the no smoking policy? The mini-fridge and A/C were a bit on the noisy side as well. I didn't have food, so unplugged the fridge. The location was convenient for my needs. Definitely in a walkable area.

Friendly staff, quaint place. For people unfamiliar with the area this was just what we were looking for before hitting a cruise the next day. Thank you for a great stay.

Robert at the Front desk was great to talk with and exchange about Miami Beach, however we had no electricity in the room which made it hard to charge phones no lights or alarm clock in the AM..

The staff here was EXCELLENT! Rooms were nice and clean. My next trip to Miami I would definitely stay here again! I wish I could give 100 stars!

Hotel was clean, super close to port and walking distance to a lot of shops. Staff was so quick I was shocked. thank you guys

I often visit South Beach and this was a lovely place to stay. The location is excellent - a few minutes walk from Lincoln Street, botanical gardens, groceries and other shopping and dining. It was easy to get to but the front door was a bit hard to locate on arrival because it's small and looks locked, but isn't. The staff was mostly very friendly and asked every day if anything was needed but through my time there, my TV was not working, and noone was willing to assist me with the problem, which was disappointing. The room was comfortable and clean (although the bathroom could use a little upgrade). The pool area didn't feel very accessible.

Property is very clean and safe but needs a microwave and mini fridge. Very friendly staff.

But room needs a mirror. Also the pool wasn't clean. I meant to stay for 10 days but an emergency maintenance of the building has me out on the 2nd night.

The amazing job Raul did on my check in made up for anything else! I loved the pool area, the room was average. Overall, I would stay again.

Location is great, price is decent but this is in no way luxury. There is only the bathroom mirror, no full length mirror, on South Beach. So you will have to find out how you look in the elevator mirror. One accessible electric socket, so you’re only charging one device at a time or unplugging lamps and moving the bed to get to that plug. Otherwise all good.

The staff was fantastic, especially Robert. He was very friendly and helpful. The room was clean and had a spacious bathroom. The area was safe and everything was in walking distance.

The room and bathroom were clean and I had enough towels and toiletries were provided. There is no mini fridge to store any groceries, there is a small coffee machine. The hotel entrance is hard to locate because there’s a small sign on the door, but it’s right next to the restaurant Paya.

Conversation and enjoyable,

Great Location on the Beach, and nice hotel!

Really clean space and bathrooms, we really enjoyed. We'll come back there for sure

Very friendly service very accommodating, very clean, very quiet. I would stay here again.

Very friendly, very clean

Very nice hotel and the staff was sooo nice and friendly. Definitely would stay there again

Excellent front desk staff at check-in and during stay (esp Robert). Clean, updated accommodations. Would stay here again!

One night stop over before cruise. Reasonably priced and clean. Nice pool. Convenient location in walking distance to food, shops, and beach. Would stay again.

The properly small but super clean very boutique like . Restaurants within walking distance.. I enjoyed it

I absolutely love the location and I especially love the staff front desk .. they were all amazing enjoyed my stay awesome ! Love love it highly recommend! Away from the beach but yet close enough ..

Cute intimate rooms. Great location nice friendly employees nice pool area 10/10 it was exactly what I needed. Will definitely come again.

Yes! I definitely recommend this hotel, it had amazing costumer service, it felt welcoming, the pool is very nice, rooms are clean, there is a tv to watch shows, rooms are cool, and it’s in a place where you can go out and explore the city, that is surrounded by stores, food and activities. if I do come again to Miami, I will book again here!

Very friendly staff and supportive. Thank you Robert and Walmarcy

Loved everything but the parking situation

The hotel needs park

The room was clean, but there was hair from another person in the bathroom, and on the bed. That is a pet peeve of mine. I do not like seeing hair from another person in and around the room that I am. Details. Other than that all good.

The property is in need of somebody who is in charge of this place who knows the hospitality industry ..The people at the desk were no help. The room was not cleaned each day. The toilet seat was broken ..And when I asked for basic info from the front desk they were no help

Basic -- noisy airconditioner, traffic noice, no glasses in the room, overall a bit shabby. The pool is about 1/4 the size it looks in the picture. The tables around give the impression there is a bar or cafe there, but there was nothing.

The following morning I spoke with another person at reception in passing about the issues, Karmen. She immediately apologized and was able to have refridgerator delivered to all roooms and had the small room replaced with a small suite, all at no extra charge. She did this even though I was not really complaining but merely responding to her inquiry about the how the hotel was. Karmen went above and beyond not because she addressed our issues but that she did so even though I was not complaining nor expecting any resolution based upon what I had been advised the night before. The hotel was less than the standard I expected, based upon age and quality. I believe it has it's rating due to the fact it is a block away from the Lincoln Road Mall which is extremely convenient. The location and Karmen were the only things that really save the vacation.

Todo excelente

The best hotel I've ever been privileged enough to stay at. The elegant décor of the rooms, top-notch amenities, and high-quality services are the prime attractions of this hotel. I loved it!

The check in was superb and staff throughout the day were helpful and friendly. The pool was great and had enough shade and sunlight depending on time of day. I plan on coming back to stay at this location again.

Convenient

I liked the location. What I didn’t like were the lights in the hotel room didn’t come on sometimes during the stay. Nail clippings were on the floor. Stain in the floor towel, I wouldn’t have paid the amount I paid had I seen it beforehand.

The staff at this property is exceptional. I will definitely stay here again.

Amazing atmosphere. Very helpful staff. Nice and clean room.

Everything was good. The only problem is there is no ice. Please get an ice machine.

Great location, walking distance to Lincoln Road. Front desk staff was very helpful. We parked in a garage across the street instead of on the street. Traders Joe’s is across the street-very convenient. Lobby was nice with coffee and complimentary snacks. The pool was closed for part of our stay due to storm/water issues, and it was still not cleaned up after opening, so did not use it. Only constructive criticism I’ll add is that it would be helpful to have a few more towels available-2 regular towels per adult instead of 1. Would definitely stay again and recommend to folks visiting South Beach!

Nice

Stayed for 2 nights, the room was smaller than expected but clean and the bed was comfortable. Our towels were not changed nor was our bed made up which is normal in Europe however, as we were only here for 2 nights that was ok. The hotel is close to shops, and the botanical gardens, and a 20 min (slow walk) to the beach. Easy to get to the main side such as downtown Miami or Brickell via uber or bus. Would recommend staying here if you're on a budget.

I encountered an issue with water pressure in my room, but the director of housekeeping made sure to address my concerns. She also moved me to another room so that repairs could be made. The service was very good and the staff was very polite. I would definitely stay again.

Basic and clean but the road at front is noisy

The only thing is that they did not have a mini fridge or ice available.

For a new hotel, we had an excellent stay here. The staff was very friendly and accommodating. The room was clean and comfortable and I would definitely go back.

We really enjoyed our stay at Global Luxury Hotel. Marina made the difference since she went above and beyond to accomodate us.

Nice big room.

Amazing experience checking in! Thank you to the gentleman who greeted me and welcomed me

Its a wonderful place to stay, helpful staff and great location.

Our room had a VERY strong musty smell and no clean air circulation. That was an immediate turn off, but when I notified the front desk, I was informed that "it is a very old building" and the front desk has no power to do anything about any urgent issue. Front desk "staff" just sit there as third party faces and have to send an email or voicemail to get approval for the most basic services, which takes who knows how long to get a response. There was no housekeeping or on-call service available at 6pm, no air freshener or any basic supplies whatsoever. We specifically requested room service come in the morning as soon as possible and, of course, they did not come. The same thing happened to another guest. In addition, the stand up shower is so narrow and close to the ground it's impossible to take a shower without getting the entire floor wet. There is no counter space at all in the bathroom so good luck figuring out where to place toiletries as you get ready. No full length mirror either. A mini fridge and microwave in the room would have been a nice touch but NOPE, we had to use a shared microwave in the lobby which is nearly impossible to open after use without help. I would strongly recommend spending just a bit extra for basic service and comfort elsewhere even though this is in a very convenient central location.

Stayed for one night. Loved it.

Fine place and price for the location. The staff was very friendly and helpful.

However, the noice and light pollution was severe, cannot get good night rest

the property was clean and staff were friendly and courteous. the environment is very clean and close enough for the beach

the property was clean and staff were friendly and courteous. the environment is very clean and close enough for the beach

Paid for a King suite with a pull out sofa bed which the room did not have. It was dirty . They would not move us to the room we paid for nor would return any of our funds, we left it was so bad!!!

Pros- Keurig in the room. Access to coffee downstairs in the lobby if needed for refill. Table with two chairs to sit and eat/ hang out if you don’t want to be on the bed. Cabinet for your belongings and extra storage space. Cute little bathroom with shampoo, conditioner, soap and lotion. IRON AND IRONING BOARD. HAIRDRYER CONS- NO MIRROR IN THE ROOM ( besides small one in bathroom.) Bathroom curtain isn’t long enough to hold the water in so, prepare for a puddle after exciting. Shades in the room but, could use curtains to black out the room a little more in the morning. Staff were friendly and welcoming.

Cons - Dilapidated (literally rotting) old wood benches around the pool. There are no lounge chairs. No adironack chairs. Nothing comfortable at all. No pool towels out for use. The pool area is not up-to-par for Miami. It also closes at 5pm, isn’t heated, and the cement needs a pressure wash. The pool area was a huge disappointment for us as our itinerary had planned for some pool time.

Nothing at the time

Séjour paisible, hôtel très bien situé en plein South Beach, non loin de tout! Mention spéciale au personnel de l’hôtel plus que professionnel et très disponible. Petit bémol: odeur d’humidité et remontée d’odeur dans la salle d’eau Je reviendrai certainement 😊

Everybody was very friendly

The property was awesome! People were great. I cannot wait to go back!!

Property was in disarray, staff had no knowledge of the property…..

Parking is across the street in a parking lot that charges $40 per day so that needs to be factored in when making a decision here. Walks are thin and the person in the room above me paced back and forth all night, causing very little sleep. I reported this to the manager at the front desk at 6am and at 4pm when I return I had to report it again, causing me to wait about an hour for them to find me a new room. I was somewhat frustrated but glad they were able to move me. I would have thought to compensate me for my troubles but that didn’t happen. I did hear the receptionist speak to the woman in the room above me and heard her say she was sorry and didn’t mean to keep me up all night.

The property did not have any valet, so parking was very difficult. There was no number located on the building and the name on the front of their door was not the same as the listing. Upon cleaning the room found small bugs, they were not bedbugs but they were still small bugs on the bed. Staff was friendly but unfortunately would not stay again.

The property was pretty nice for the price

The Room looked amazing. Very spacious and clean

I don't think there was anything specific I liked except the lady who checked me in- the rest of the staff are at best house cleaners- no customer service skills

Very nice place to stay, the rooms are small but clean and everything is within walking distance, Carmen and Emily are great at the front desk, they are always willing to go the extra mile for their guests.

Great stay! Friendly staff

The overnight staff was not very helpful with any of the problems we dealt with. I was very disappointed when the morning staff told me solutions for all the problems, but it was irrelevant by that time.

The property was very clean and no complaints about the hotel itself. Only complaint is that advertised as having valet and they did not have valet parking.

very nice hotel clean and comfortable friendly staff only issue was road work and parking was $40 at lot next door. not bad for Miami standards.

All staff were friendly. The room was very clean and the bed was very comfortable.

The hotel was a nice surprise. It was very quiet. The staff was very friendly and the room was just perfect for what we needed.

Does not include parking as claimed, be prepared to pay an additional $60 for street parking, and to get up early to plug the meter after the limit runs out.

This hotel did everything I needed for me, a nice 1 night stay with good facilities! Had no issues checking in and Marina at the front desk was lovely to talk to. Also had a slight issue with accidentally locking my bathroom door; which Carmen at the front desk promptly helped me out with and was really nice to talk to :) All the services was good but I have to shoutout the staff for being extra friendly and helpful :)

nice place clean

Stay was ok. It was a hotel room. Was a little small, but travelling solo this was not an issue. There were however some crawling insects in the room. It would not stop me from staying there again however.

There is no parking provided but Trader Joe's offers parking in their garage across the street.

Close to many amenities

It was ok

Cool hotel with great staff in a great location

The hotel changed it's name prior to my visit so hard to find, no bar/restaurant, more like an apartment complex feel. Staff very friendly and accommodating.

Nice stay. Pool was not working however the weather was chilly.

Raul and Carmen made my stay very welcoming and pleasant, great hotel for basic needs

My husband and I stayed at this hotel for two nights and on the first night we noticed that the sheets were dirty and had some hair and bugs on them, obviously used by someone else . But when we arrived that night it was after 12pm and we were very tired and didn't change rooms. The next day we found out that my husband had a skin allergy with large red and swollen areas, we contacted the front desk staff and explained the situation. But he said he had to contact headquarters and couldn't change

The front receptionist was super sweet and let us check in way before our scheduled check-in time! The area is great and close to everything, only a half hour walk to south beach! Would definitely come back in the future! Thank you!

Cleanliness of the room, with necessary amenities was much appreciated!

Because of my expedia status, my room was upgraded and got late check out. Carmen was very accommodating.The location of the hotel was great, near the shops and eateries on Lincoln Road and walking distance to the Venetian islands and Miami beach. The bed was comfortable and the towels were plush. The room and furnishings were new. The bathroom was small and a bit quirky. To get hot water from the shower, you had to turn the handle just a bit. You got cold water when you turn the handle all the way (counter intuitive). Also, there was no shelf for the toiletries so we had to keep them on the sink and reach past the shower curtain to get them. But overall a great place to spend three nights.

Excellent service from Carmen who not only allowed early check in , but she actually called me as I got off the plane in Miami to let me know I could come right over.

Thank you for all your efforts.

Perfect

Brand new rooms, very comfortable and modern and excellent location.

Very clean and nice!

We had a great visit, it was just one night but it was fantastic. the best part was the incredible hospitality and attention to detail that was demonstrated by the front desk person, Rauel. He was so nice and helpful. He made our stay increable thank you Rauel for you service to myself and my son.

The location is quite good, very close to Lincoln Road & a short walk to Espanola. We were coming off of a cruise ship & they allowed us to check in a few hours early. The only issue we had was the water did not get real hot for showering. The bed was comfy. There is a lot of noise from the road & there is a lot of light that comes in the windows. I would definitely recommend a sleep mask & sound machine during sleep.