Motel 6 Mesa, AZ - Downtown
About Motel 6 Mesa, AZ - Downtown
Located within 18 miles of Phoenix Convention Center and 18 miles of Copper Square, Motel 6 Mesa, AZ - Downtown has rooms with air conditioning and a private bathroom in Mesa. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the snack bar. The rooms in the hotel are equipped with a TV with cable channels. At Motel 6 Mesa, AZ - Downtown, rooms include a private bathroom with a shower. Hall of Flame Firefighting Museum is 11 miles from the accommodation, while Phoenix Zoo is 11 miles from the property. Phoenix-Mesa Gateway Airport is 14 miles away.
Amenities
- 24-hour front desk
- On-site dining
- Self-service laundry
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews indicate a general sentiment of dissatisfaction, with numerous complaints about cleanliness, safety, and customer service. Many guests reported instances of drug use, prostitution, and loitering, making it an unsuitable environment for families or solo travelers.
- Friendly staff
- Convenient location
- Unclean and poorly maintained rooms
- Safety concerns due to illegal activities
- 4/5
All
- 1.5/5
Poor
- 0.5/5
Nothing at all Cockroaches mold on the bathtub filthy rooms unfriendly staff unfair practices and cops constantly coming to arrest people dealing drugs out of the place it should be shutdown
- 0.5/5
Cockroaches mold on the bathtub filthy rooms unfriendly staff unfair practices and cops constantly coming to arrest people dealing drugs out of the place it should be shutdown
- 3.5/5
Good
- 0.5/5
The staff was helpful and apologetic. They said they were issuing a full refund but I have not received any money yet. They say it's because I need to take it up with booking. There were roaches everywhere and the ac was broken. I have pictures and video to prove the deplorable conditions, I have tried to contact booking but have not been able to speak with anyone
- 0.5/5
The staff was helpful and apologetic. They said they were issuing a full refund but I have not received any money yet. They say it's because I need to take it up with booking. There were roaches everywhere and the ac was broken. I have pictures and video to prove the deplorable conditions, I have tried to contact booking but have not been able to speak with anyone
- 3.5/5
Good
- 0.5/5
Nothing A working tv
- 0.5/5
A working tv
- 0.5/5
Leaving. Roaches, crackheads, meth, filthy, absolutely disgusting. Bathroom looked like a crime scene, busted mirror, burn holes in all the bedding. When offered 3 other rooms to look at, first one was a mess, second one had the tv stolen out of it, and third one also filthy and tv screen was shattered.
- 0.5/5
Nothing place was a shit hole Old stinks and dirty also writing on the walls
- 1/5
Cockroaches
- 0.5/5
Cockroaches and bed bugs
- 0.5/5
Cockroaches and bed bugs
- 4/5
Trash full outside
- 4/5
Great location, great prices Trash full outside
- 0.5/5
Nothing only stayed because everywhere else was sold out unless you wanted to pay $500+ for 1 night Our room was so disgusting the room hadn't been cleaned our sheets were dirty there was shit on the walls in the bathroom and more poop on the window curtain the bathtub was black our sheets had blood and hair in them the blanket had so many burn holes in it there was stuff smeared all over the walls its the most disgusting thing i've ever seen and I can't believe they charges almost $200 to stay there.I will never stay there again
- 1/5
Didn’t have to deposit any money for incidental fees. The room itself had bugs and dead bugs
- 4.5/5
Trash outside is full
- 4.5/5
Was quite here Trash outside is full
- 3.5/5
Good
- 4/5
Very good
- 5/5
Parking was easy, the staff were wonderful and personable. The room was clean and when our room didn’t have cable, we were switched to a room immediately that did. Air conditioning was nice and cold. We were worried that the area around the motel was going to be loud through the night (because I hadn’t slept for 36 hours or so)….but it was so quiet that our tv being loud was the only thing that disturbed me! Haha. Lastly, the price was great! We got to Mesa early since I had a student conference at ATSU at 830am. They let us check in early which was very much appreciated! Thank you Motel 6!
- 0.5/5
Leaving. Roaches, crackheads, meth, filthy, absolutely disgusting. Bathroom looked like a crime scene, busted mirror, burn holes in all the bedding. When offered 3 other rooms to look at, first one was a mess, second one had the tv stolen out of it, and third one also filthy and tv screen was shattered.
- 2/5
Dead insects everywhere, bathroom door would not close. Had to ask for enough towels for 2 people. Very glad it was only 1 night
- 5/5
TV in room didn't work
- 5/5
Clean room at great price. TV in room didn't work
- 5/5
Exceptional
- 1/5
Most disgusting hotel I've ever seen. Cigerette burns in the bedding, stains on the mattress and walls.
- 5/5
Everything
- 5/5
Exceptional
- 0.5/5
Nothing place was a shit hole Old stinks and dirty also writing on the walls
- 2/5
Not a place to stay. Staff friendly but I asked for a nonsmoking room and wouldn't let me change. Said there's no other room. The motel was not full but had a lot of people living there. Rooms very thin and could hear your neighbors talking.
- 1/5
In the room was a lot of cockroaches everywhere!
- 0.5/5
The other occupants where friendly bout it Every thing no hot water for my entire stay my bed was a king sitting on two single bed frames I laid down regular once till I sunk and felt like a taco the rest of the time I slept cross way and still not a good sleep my ac barely worked where to stop and then when I asked for a refund, they simply told me to email somebody
- 0.5/5
The other occupants where friendly bout it Every thing no hot water for my entire stay my bed was a king sitting on two single bed frames I laid down regular once till I sunk and felt like a taco the rest of the time I slept cross way and still not a good sleep my ac barely worked where to stop and then when I asked for a refund, they simply told me to email somebody
- 4/5
It was good. I got there about 9 pm so all I did was sleep. For the price, it was very good. There were a lot of activity outside which made it hard to sleep. I turned on the AC and the noise was drowned out.
- 0.5/5
There was no hot water all weekend so me and my kids didn’t shower all weekend before going back in town, TVs don’t work, and roaches I was so upset There was no hot water all weekend so me and my kids didn’t shower all weekend before going back in town, TVs don’t work, and roaches I was so upset
- 1/5
Hotel had no hot water to shower, the door lock was broken, the sheets and blankets had dried bloody snot all over. Definitely wasn’t washed. I saw two cockroaches walking across the bed, and the vending machine was out of order. It wasn’t an enjoyable stay but I was too tired to find something else.
- 0.5/5
Everything, it sucked!! The pictures are deceiving.
- 4/5
Not too many stores but excellent place if you have pets...
- 1/5
- 0.5/5
I booked the room and they called me a hr later and said they are booked. I can't stay there. So they said I got refunded and never got refunded
- 0.5/5
TVs don’t work and bathroom is not clean enough and countertops aren’t clean.
- 0.5/5
The staff was kind that was all I liked All of it the room was disgusting ?
- 1/5
This place is terrible, should be torn down.
- 1/5
This was the worst and most trashed hotel i have ever stayed in. Nothing but tweekers walking about all day and night. The room had mold in the bathroom area and no toilet paper dispenser.It also took 10 minutes to get hot water to the extremely slick shower. No smoke detectors just a rag stuffed in the wall so the neighbor can not look through. Never again...
- 0.5/5
There was nothing I liked about this property The room was dirty and the bathtub was black
- 3/5
The staff was very rude and not helpful. We asked the front desk for more towels and were denied. The room was out of date and the water pressure was low.
- 0.5/5
This motel is completely run down and disgusting. We had multiple holes & unfinished repairs in the room. Stained chairs & floors. Room reaked of smoke even tho we asked otherwise. We felt completely unsafe & gross while staying here. Would never return.
- 3.5/5
A couple of nights no HOT water.
- 1/5
Hotel was very dirty desperate need a repair burns on the blankets bathroom door didn’t close no hot water sketchy people hanging out around the hotel
- 0.5/5
Cockroaches
- 1/5
Absolutely disgusting
- 1/5
Room was nasty looked like the only thing cleaned was the sheets there was food all over curtains and furniture splatter and marker on walls headboard hadn't been cleaned in weeks bathroom fan had been cleaned in months bathroom door was covered in splatter and my shower head was covered in corrosion I found a lighter food and candy wrappers under the mattress light switches and outlets hadn't been cleaned and were broken and there's no trash cans
- 1/5
Linpeza y guelen muy feo
- 1/5
Jeff the manager is the only bright light.
- 1/5
Yes it's Pet friendly Yes it's a great spot close to a lot of different types of business The Entire facility is Dirty, Nasty uncleaned unsanitary no towels are clean sheets waited for 3-day no cleaning service at all
- 1/5
Dirty room and not safe. Staff very rude.
- 1/5
Bed was comfortable bathroom was not good
- 1/5
Great for Hillbillies! Horrible for normal folks.
- 4/5
Yes, firm mattress, clean restroom. No pets.
- 1/5
On a positive note, the beds and shower were OK.
- 4/5
I was near the laundry machines, which operated until 5 pm . I was on the opposite side of the building, to the light rail line. There were many cats around. It sounded like one was in heat.
- 1/5
This is by far the worst and most unsanitary hotel I’ve ever been to. Had to leave immediately after checking in. I walked in the room and it smelled of cigarettes and urine. Went to go check the toilet which was not flushed by housekeeping, okay that’s one problem solved. Turned around after to find toilet paper crumpled up and stuck to the wall. Looked down from there to find a used bandage on the floor beneath the toilet paper. The walls had stains ranging from just grime to a variety of fun colors. Someone drew all over the lamp with marker and the tv looks like someone scratched a key on it repeatedly. Turn around from there to find a grasshopper on the lamp. That was unexpected but kinda cool. Pulled back the made bed to find stains on the sheets, wasn’t gonna stay here after all of this. I wouldn’t wish this hotel on my least favorite person. Do not stay here.
- 4/5
Yes
- 4/5
Yes
- 1/5
We didn’t end up staying. We were given two different rooms to try and neither conditions would work for us. Staff was nice, understanding said we would be refunded but it’s been over a week with no response.
- 1/5
roaches are everywhere. I walked in and immediately saw three. The drawers had roach eggs and poop in the corners. I want a full refund, I did not even stay the night, i took a shower and left right after.
- 1/5
A have not been cleaned in months daughter got rash cause of dirty sheets
- 1/5
Roaches , smelly room no TV cable available
- 4/5
To pricey for condition of the hotel
- 1/5
Stayed for 1 night room smelled bad to begin with, property to include furniture inside the room was old, room was filthy floors were all stained and tub looked like it hadn't been cleaned at all we didn't showered or removed our shoes!! Bed sheets were old and full of crumbs we were afraid of bed bugs! Never coming back to this place!!
- 4/5
Room was clean, but there was a cigarette burn hole in our bedspread and on our shower curtain and there was a foul odor in the room. Staff was very helpful. Lots of room for parking by our room. Not much for amenities.
- 2/5
The internet did not work while I was there the staff tried very hard to remedy this and I myself was on the phone with a Cox agent trying to fix this to no avail. The television only worked part of the time. When I turned it on it just said no internet and the staff came to my room and got it to receive a few channels but when I turned it off and tried to turn it back on, same problem again. Couldn't work on the computer, couldn't watch TV so I decided to read . The lamp next to the bed could only be turned on and off by plugging it into the receptacle behind the night stand and unplugging it when finished. This was because the lamp had no switch. I don't think I will be returning to any Motel 6!
- 3/5
Motel overall needs to be remodeled both inside and outside. Walkway, stairs, walls could use a good steam cleaning! Fix broken bath tissue holder.
- 5/5
Room was a good size
- 5/5
Good
- 3/5
Our bathroom had roaches on the wall and in the ceiling.
- 3/5
Our bathroom had roaches on the wall and in the ceiling.
- 1/5
The staff was helpful and patient. The air conditioning worked. The Motel 6 was shabby, but clean. My friend was most disturbed by the numbers of people (with their cats and dogs) who seemed to be loitering outside our room and who didn’t appear to have any consideration for the other guests.
- 1/5
The staff was helpful and patient. The air conditioning worked. The Motel 6 was shabby, but clean. My friend was most disturbed by the numbers of people (with their cats and dogs) who seemed to be loitering outside our room and who didn’t appear to have any consideration for the other guests.
- 1/5
The room smelled like as ashtray and it was supposed to be a non smoking room. When I went to see about getting a different room, was told that was how they all smelled. The person at the front desk said the manager was not available, (not sure when he would be).
- 1/5
The room smelled like as ashtray and it was supposed to be a non smoking room. When I went to see about getting a different room, was told that was how they all smelled. The person at the front desk said the manager was not available, (not sure when he would be).
- 1/5
This was the worst motel I’ve ever stayed in. The rooms were completely disgusting. There was even food left in the microwave. I don’t recommend at all.
- 1/5
This was the worst motel I’ve ever stayed in. The rooms were completely disgusting. There was even food left in the microwave. I don’t recommend at all.
- 2/5
Room wasn't
- 2/5
Room wasn't
- 2/5
Room was neglected. Towels were too small. Shower floor mat too small. Staff were unfriendly. No iron. Room smelled.cigarette burns on tub.overall terrible stay.
- 2/5
Room was neglected. Towels were too small. Shower floor mat too small. Staff were unfriendly. No iron. Room smelled.cigarette burns on tub.overall terrible stay.
- 1/5
At check in, the receptionist gave no greeting to anyone that walked in. The lobby smelled like wet dog, feet, and cigarettes. Her responses sounded like she was annoyed to be doing her job. She moved around behind the reception desk by sliding around in an office chair. When my room key card was made, she just slid it on the table. Didn’t offer directions to the room, check out times, a good bye. Nothing. The bed sheets and pillow cases were dirty. One of the bed’s sheets had what looked like a blood smear on it. There was women’s hair all on the bed. We were only given 2 bath towels. Trash removal or towel replacements never came on day 2 of being there. We asked the receptionist if someone could just go and change out the sheets/pillow cases/towels at least. She wrote it on a sticky note. When we arrived back at the room that evening, nothing was done. The receptionist was aware of what room requested it and made a grunt when it was brought up. She slid me 3 bath towels and a couple hand towels. Day 3, still no trash removal or sheet changing. By then, my roommate left to stay at a different hotel. I should’ve followed. I checked out a day early. Two staff members were outside the front door of the lobby smoking. But they at least reimbursed me for one nite stay without having to ask. If you’re looking for a cheap one nite stay and don’t mind possibly getting semi dirty sheets, this is could be the spot. If you want cleanliness and attentive staff, find a different spot.
- 1/5
At check in, the receptionist gave no greeting to anyone that walked in. The lobby smelled like wet dog, feet, and cigarettes. Her responses sounded like she was annoyed to be doing her job. She moved around behind the reception desk by sliding around in an office chair. When my room key card was made, she just slid it on the table. Didn’t offer directions to the room, check out times, a good bye. Nothing. The bed sheets and pillow cases were dirty. One of the bed’s sheets had what looked like a blood smear on it. There was women’s hair all on the bed. We were only given 2 bath towels. Trash removal or towel replacements never came on day 2 of being there. We asked the receptionist if someone could just go and change out the sheets/pillow cases/towels at least. She wrote it on a sticky note. When we arrived back at the room that evening, nothing was done. The receptionist was aware of what room requested it and made a grunt when it was brought up. She slid me 3 bath towels and a couple hand towels. Day 3, still no trash removal or sheet changing. By then, my roommate left to stay at a different hotel. I should’ve followed. I checked out a day early. Two staff members were outside the front door of the lobby smoking. But they at least reimbursed me for one nite stay without having to ask. If you’re looking for a cheap one nite stay and don’t mind possibly getting semi dirty sheets, this is could be the spot. If you want cleanliness and attentive staff, find a different spot.
- 2/5
The room did not smell good, fridge stunk. Bed was extremely uncomfortable, AC unit barley worked it sounded like it was going to break, toilet did not flush and not to mention the loud tenants outside.
- 2/5
The room did not smell good, fridge stunk. Bed was extremely uncomfortable, AC unit barley worked it sounded like it was going to break, toilet did not flush and not to mention the loud tenants outside.
- 2/5
Front desk staff was great, very friendly and helpful. First room assigned to us had not been cleaned but showed that it was done. The second room assigned to us had no towels in it, and there was still a used washcloth hanging over the shower rail, and the tub was dirty. The room as a whole just looked horrible, needs to be painted and some maintenance done. Not worth the money they charge at all. If all the rooms look like this, and their housekeeping is this bad, they need to lower their rates considerably.
- 2/5
Front desk staff was great, very friendly and helpful. First room assigned to us had not been cleaned but showed that it was done. The second room assigned to us had no towels in it, and there was still a used washcloth hanging over the shower rail, and the tub was dirty. The room as a whole just looked horrible, needs to be painted and some maintenance done. Not worth the money they charge at all. If all the rooms look like this, and their housekeeping is this bad, they need to lower their rates considerably.
- 5/5
Motel 6 Mesa, AZ is a great value place to stay. The room is clean, quiet, close to the Metro, grocery stores, restaurants. If my travel plans bring me back to Mesa area, I will look to stay at this hotel again. Thank you.
- 5/5
Motel 6 Mesa, AZ is a great value place to stay. The room is clean, quiet, close to the Metro, grocery stores, restaurants. If my travel plans bring me back to Mesa area, I will look to stay at this hotel again. Thank you.
- 1/5
Toilet was loose from the floor and rocked like it would tip over. Mold around the bathtub. No clock/radio and phone had no cord connectiom
- 1/5
Toilet was loose from the floor and rocked like it would tip over. Mold around the bathtub. No clock/radio and phone had no cord connectiom
- 1/5
Room was not cleaned prior to us getting there. The bathroom was disgusting- Xs marked on the wall, the toilet and shower looked like they had never been cleaned. The surfaces were dirty, there was a used band aid stuck to the floor. The lamps, nor TV worked at all. Not worth what I paid AT ALL and I was very disappointed.
- 1/5
Room was not cleaned prior to us getting there. The bathroom was disgusting- Xs marked on the wall, the toilet and shower looked like they had never been cleaned. The surfaces were dirty, there was a used band aid stuck to the floor. The lamps, nor TV worked at all. Not worth what I paid AT ALL and I was very disappointed.
- 1/5
The room has roaches and was stinky.
- 1/5
The room has roaches and was stinky.
- 1/5
the room was very dirty, spiders, sandwich in microwave, and smelled, cats all over, they moved us to another room which was better but we did not stay the week like we planed.
- 1/5
the room was very dirty, spiders, sandwich in microwave, and smelled, cats all over, they moved us to another room which was better but we did not stay the week like we planed.
- 1/5
I did not get to stay - they canceled my reservation with no notice and then tried to charge double when I arrived
- 1/5
I did not get to stay - they canceled my reservation with no notice and then tried to charge double when I arrived
- 5/5
Staff was very nice and waived the early check in fee.
- 5/5
Staff was very nice and waived the early check in fee.
- 1/5
First room I got to, you can visibly tell it was not cleaned. Spiderweb in the corner of a mirror, very visible. Tub was peeling, some garbage on the ground. I asked to switch to another room. That room was not cleaned either. Visibly can see hair follicles on the pillows/blankets. Food was still in the fridge. I ended up getting bit by something in the bed. Would not recommend unless you have no other choice.
- 1/5
First room I got to, you can visibly tell it was not cleaned. Spiderweb in the corner of a mirror, very visible. Tub was peeling, some garbage on the ground. I asked to switch to another room. That room was not cleaned either. Visibly can see hair follicles on the pillows/blankets. Food was still in the fridge. I ended up getting bit by something in the bed. Would not recommend unless you have no other choice.
- 1/5
The room was supposed to be king size. Well, it wasn't 2 queens. Secondly, the ceiling, the tape and texture was coming down and water was coming in through the through the ceiling. The bathtub head molds in it mold around the outside, it looked like somebody take a whiz on the tub, left it for 2 weeks, the inside of the tub was even worse, the unit was never cleaned and it was horrible. Nothing really worked.
- 1/5
The room was supposed to be king size. Well, it wasn't 2 queens. Secondly, the ceiling, the tape and texture was coming down and water was coming in through the through the ceiling. The bathtub head molds in it mold around the outside, it looked like somebody take a whiz on the tub, left it for 2 weeks, the inside of the tub was even worse, the unit was never cleaned and it was horrible. Nothing really worked.
- 1/5
There were cockroaches in room and inside the microwave. We told the front desk and they just said they would send someone. No one ever came.
- 1/5
There were cockroaches in room and inside the microwave. We told the front desk and they just said they would send someone. No one ever came.
- 2/5
The neighborhood wasn't great. I had a non-smoking room that reeked of smoke and had cigarette burns on the nightstands. It was outdated and the there wasn't a smoke alarm. I would not stay there again.
- 2/5
The neighborhood wasn't great. I had a non-smoking room that reeked of smoke and had cigarette burns on the nightstands. It was outdated and the there wasn't a smoke alarm. I would not stay there again.
- 3/5
The bed was too firm and the building needs restoration as there were holes in the wall of the shower
- 3/5
The bed was too firm and the building needs restoration as there were holes in the wall of the shower
- 4/5
Yes,yes
- 4/5
Yes,yes
- 2/5
The deluxe room had no tv a terrible bed and an insecure door. We left and went to another hotel
- 2/5
The deluxe room had no tv a terrible bed and an insecure door. We left and went to another hotel
- 1/5
No microwave; unresponsive staff. Burned-out lighbulb. Not possible to take a bath!
- 1/5
No microwave; unresponsive staff. Burned-out lighbulb. Not possible to take a bath!
- 2/5
Unfortunately our room did not have any amenities (including a tv). We did not bother to try to fix the issues simply because we were never in the room for very long. Nonetheless make sure to confirm what is or is not in the room before booking. The front desk person was kind, I'm sure she would've been of assistance.
- 2/5
Unfortunately our room did not have any amenities (including a tv). We did not bother to try to fix the issues simply because we were never in the room for very long. Nonetheless make sure to confirm what is or is not in the room before booking. The front desk person was kind, I'm sure she would've been of assistance.
- 2/5
Two roaches in the bathroom. Bed caved in when trying to sit or lay on it.
- 2/5
Two roaches in the bathroom. Bed caved in when trying to sit or lay on it.
- 1/5
Front desk gave me my key 120 I went to my room and someone was already there.. Motel 6 said it’s nothing to do with them and sorry no rooms available. I had to sleep in my car and never felt safe. Horrible service and experience. The person in the room could have shot me or did something horrible!!!
- 1/5
Front desk gave me my key 120 I went to my room and someone was already there.. Motel 6 said it’s nothing to do with them and sorry no rooms available. I had to sleep in my car and never felt safe. Horrible service and experience. The person in the room could have shot me or did something horrible!!!
- 3/5
Room was fair- sketchy crowd
- 3/5
Room was fair- sketchy crowd
- 1/5
The first room i got had roaches and other bugs, the second room was very uncomfortable. Would not recommend this hotel
- 1/5
The first room i got had roaches and other bugs, the second room was very uncomfortable. Would not recommend this hotel
- 1/5
Roaches in room 128. Strong maple syrup smell. Learned that it was refrigerator coolant. They put us in a room that had roaches. I pray we didn’t bring any homr
- 1/5
Roaches in room 128. Strong maple syrup smell. Learned that it was refrigerator coolant. They put us in a room that had roaches. I pray we didn’t bring any homr
- 1/5
Horrible smelling room , tv didnt work , bed was old and uncomfortable had plastic on mattress. Floors was dirty and tub looked dirty.
- 1/5
Horrible smelling room , tv didnt work , bed was old and uncomfortable had plastic on mattress. Floors was dirty and tub looked dirty.
- 2/5
not very clean
- 2/5
not very clean
- 1/5
My room had water running constantly. The staff wasn’t friendly at all. I requested two queen beds because I was traveling with a friend. They ran out of rooms and forced us into a king bed. Don’t stay here!!
- 1/5
My room had water running constantly. The staff wasn’t friendly at all. I requested two queen beds because I was traveling with a friend. They ran out of rooms and forced us into a king bed. Don’t stay here!!
- 1/5
The room was shabby! The bath tub was rusted, Big patched holes in the door and walls, that had been plastered over but not finished off. The bedding smelled like cigeret . If we hadn't been so tired when we got there,or if we were needing to stay in town longer, we would have gone somewhere else. The place needs a total make-over.
- 1/5
The room was shabby! The bath tub was rusted, Big patched holes in the door and walls, that had been plastered over but not finished off. The bedding smelled like cigeret . If we hadn't been so tired when we got there,or if we were needing to stay in town longer, we would have gone somewhere else. The place needs a total make-over.
- 2/5
The staff was friendly and courteous, but the unsafe location made us cancel the remainder of our reservation.
- 2/5
The staff was friendly and courteous, but the unsafe location made us cancel the remainder of our reservation.
- 5/5
Clean room
- 5/5
Clean room
- 1/5
Placed in two rooms. Both TVs didn’t work. No remote for either. Both were freezing cold. Both were nonsmoking and smelled faintly of cigarettes. Cannot recommend.
- 1/5
Placed in two rooms. Both TVs didn’t work. No remote for either. Both were freezing cold. Both were nonsmoking and smelled faintly of cigarettes. Cannot recommend.
- 2/5
Hotel is in poor condition. Dirty!
- 2/5
Hotel is in poor condition. Dirty!
- 2/5
Run down, poorly maintained, had roaches. Sparse furniture—only one chair, one bedside lamp. The lamp was the only light in the room. The standing lamp that was supposed to turn on by the door had no bulb. The bedside lamp was missing a bulb and the bathroom vanity needed 2. I notified the office and the maintenance man, but nothing was done in the 4 days we stayed. No shampoo in bathroom. Night clerk was rude. She left me and another guest standing outside in the cold while she counted money and did clerical duties unrelated to checking us in. Key cards gave us problems. We had to reprogram it daily.
- 2/5
Run down, poorly maintained, had roaches. Sparse furniture—only one chair, one bedside lamp. The lamp was the only light in the room. The standing lamp that was supposed to turn on by the door had no bulb. The bedside lamp was missing a bulb and the bathroom vanity needed 2. I notified the office and the maintenance man, but nothing was done in the 4 days we stayed. No shampoo in bathroom. Night clerk was rude. She left me and another guest standing outside in the cold while she counted money and did clerical duties unrelated to checking us in. Key cards gave us problems. We had to reprogram it daily.
- 1/5
The staff was very polite, however we were offered three different rooms all of which had cockroaches. The front desk was helpful regarding accommodations and refunding our stay but still had to find a new hotel.
- 1/5
The staff was very polite, however we were offered three different rooms all of which had cockroaches. The front desk was helpful regarding accommodations and refunding our stay but still had to find a new hotel.
- 5/5
Clean
- 5/5
Clean
- 1/5
I entered our room and it was foul. There were cockroaches in the nightstand, dresser, bathtub and walls. The sheets were dirty with (what I am praying was) grease stains and paw prints. The top blanket had crusted mystery stains. When I checked for bedbugs, the mattress was filthy and deeply stained. There were splatter marks on the ceilings and walls. The toilet was being held together with masking tape. The furniture was badly beaten and there was a nightstand missing the hardware. I tried to make the best of it, and when I ultimately decided to leave and check out with my minor child, the front desk told me they could only give me a partial refund because I had entered the room for an hour. What a joke. I just want my money back. There is a shed in the parking lot that was open and full of dirty mattresses that were not protected. How is any of this okay? It was a total dump. Not worth it at all.
- 1/5
I entered our room and it was foul. There were cockroaches in the nightstand, dresser, bathtub and walls. The sheets were dirty with (what I am praying was) grease stains and paw prints. The top blanket had crusted mystery stains. When I checked for bedbugs, the mattress was filthy and deeply stained. There were splatter marks on the ceilings and walls. The toilet was being held together with masking tape. The furniture was badly beaten and there was a nightstand missing the hardware. I tried to make the best of it, and when I ultimately decided to leave and check out with my minor child, the front desk told me they could only give me a partial refund because I had entered the room for an hour. What a joke. I just want my money back. There is a shed in the parking lot that was open and full of dirty mattresses that were not protected. How is any of this okay? It was a total dump. Not worth it at all.
- 1/5
Check in was fine. The room was in desperate need of repairs and more. The other occupants seem to be living there full time and are outside the rooms and very loud. Cancelled the second night of our stay😥
- 1/5
Check in was fine. The room was in desperate need of repairs and more. The other occupants seem to be living there full time and are outside the rooms and very loud. Cancelled the second night of our stay😥
- 1/5
It’s simply not healthy for a human to be inside those rooms. Roaches and fleas and what ever the backed it was freakin itchy. Never going to that motel again.
- 1/5
It’s simply not healthy for a human to be inside those rooms. Roaches and fleas and what ever the backed it was freakin itchy. Never going to that motel again.
- 1/5
Very ugly dirty no way .!
- 1/5
Very ugly dirty no way .!
- 5/5
Sincerely, Michael Miller.
- 5/5
Sincerely, Michael Miller.
- 1/5
Room condition
- 1/5
Room condition
- 5/5
Stayed for an extended time while finishing up some work had to extend multiple times chose here because of pet policy my interaction with Bobbie at front desk and the couple times with Jeff the general manager were always quick and efficient very friendly staff if in Mesa area I I definitely recommend staying there
- 5/5
Stayed for an extended time while finishing up some work had to extend multiple times chose here because of pet policy my interaction with Bobbie at front desk and the couple times with Jeff the general manager were always quick and efficient very friendly staff if in Mesa area I I definitely recommend staying there
- 1/5
Staffs were ok. But there were lots of bugs in room. Sheets and pillows were stained.
- 1/5
Staffs were ok. But there were lots of bugs in room. Sheets and pillows were stained.
- 1/5
terrible
- 1/5
terrible
- 2/5
Everything was broken… fridge didn’t work, said they have anymore to replace.. laundry room didn’t work, dresser drawers were missing as well as lamp shades. No water pressure couldn’t rinse
- 2/5
Everything was broken… fridge didn’t work, said they have anymore to replace.. laundry room didn’t work, dresser drawers were missing as well as lamp shades. No water pressure couldn’t rinse
- 3/5
ROUCH IN ROOM AND TV DID NOT WORK AND THEY NEVER CAME TO FIX IT ??????
- 3/5
ROUCH IN ROOM AND TV DID NOT WORK AND THEY NEVER CAME TO FIX IT ??????
- 1/5
Horrible smell of cigarette , no soap or comforters on beds . Bad experience will stay there again
- 1/5
Horrible smell of cigarette , no soap or comforters on beds . Bad experience will stay there again
- 1/5
Room sheet didn't stay on bed it was wrapped in plastic so it made noise like newspaper every time u moved no soap microwave didn't reach plug no TV remote and TV didn't work because antenna was crapy
- 1/5
Room sheet didn't stay on bed it was wrapped in plastic so it made noise like newspaper every time u moved no soap microwave didn't reach plug no TV remote and TV didn't work because antenna was crapy
- 1/5
I reserved for a non-smoking room but they placed my family in a smoking room. The room really smelled bad with the noxious smell of cigarette. The bed was wobbly and the toilet was poorly maintained. There were no soap and shampoo provided except for tissue. I would not recommend this hotel to anyone.
- 1/5
I reserved for a non-smoking room but they placed my family in a smoking room. The room really smelled bad with the noxious smell of cigarette. The bed was wobbly and the toilet was poorly maintained. There were no soap and shampoo provided except for tissue. I would not recommend this hotel to anyone.
- 5/5
Thoroughly enjoyed my stay at this motel six. All was very clean and well kept. Staff friendly, and very helpful. I would recommend a stay here anytime and will be happy to return.
- 5/5
Thoroughly enjoyed my stay at this motel six. All was very clean and well kept. Staff friendly, and very helpful. I would recommend a stay here anytime and will be happy to return.
- 1/5
I booked a two queen bed non-smoking room. I showed up at one in the morning and they said that the morning manager changed the room to a king bed gave our room away went to the king bedroom and it was smoked in and they said they had nothing else they could offer me so I had to drive around for several hours in the morning. Look for a new hotel
- 1/5
I booked a two queen bed non-smoking room. I showed up at one in the morning and they said that the morning manager changed the room to a king bed gave our room away went to the king bedroom and it was smoked in and they said they had nothing else they could offer me so I had to drive around for several hours in the morning. Look for a new hotel
- 1/5
We ask them to fix the tv in our room several times no came to fix them and housekeeping never came to clean the room I had to clean the room several times and take out the trash and no soap and shampoo and we didn’t get any new towels when we ask for new ones the room was semi clean had small roaches one of the lamp stop working and the parking lot was alright and the staff was decent some where nice and some where not so friendly and a lot of crime at night the cops were there every night of my stay and it was just not a good stay
- 1/5
We ask them to fix the tv in our room several times no came to fix them and housekeeping never came to clean the room I had to clean the room several times and take out the trash and no soap and shampoo and we didn’t get any new towels when we ask for new ones the room was semi clean had small roaches one of the lamp stop working and the parking lot was alright and the staff was decent some where nice and some where not so friendly and a lot of crime at night the cops were there every night of my stay and it was just not a good stay
- 4/5
A good ol’ reliable Motel 6. Stayed here a few times years ago when it was a Red Roof Inn.
- 4/5
A good ol’ reliable Motel 6. Stayed here a few times years ago when it was a Red Roof Inn.
- 1/5
This was one of the dirtiest places I’ve ever stayed. There were disturbing stains everywhere- even on the ceiling. I’ll never go back.
- 1/5
This was one of the dirtiest places I’ve ever stayed. There were disturbing stains everywhere- even on the ceiling. I’ll never go back.
- 1/5
Staff was friendly, but room was dirty (cigarette burns in quilt, stains on furniture). Bedframe broke twice and towels and toilet paper not provided
- 1/5
Staff was friendly, but room was dirty (cigarette burns in quilt, stains on furniture). Bedframe broke twice and towels and toilet paper not provided
- 1/5
Very old with no maintanance at all. Sink broken. Toilet seat round and small on a larger oval toilet. Very bad and old towells. It shoud be like $30 per day
- 1/5
Very old with no maintanance at all. Sink broken. Toilet seat round and small on a larger oval toilet. Very bad and old towells. It shoud be like $30 per day
- 1/5
DO NOT STAY HERE! Bad area, horrible night staff! We were very delayed and called the hotel at 6pm informing them we were still coming and would not be arriving until 3 or 4 am. They said no problem they are here 24/hrs and would make a not in the reservation. We arrived at 3:45am extremely tired and ready to sleep. We were greeted by someone getting out of a beat up car in the parking lot doing who knows what. She does not let me in the lobby and points me to a window to speak with here. Before I even tell her my name she says she has canceled my reservation as a no show. I asked if she knows who I am and that I called and she cuts me off and says yes and my reservation has been canceled. I start to talk again and let her know I called and there should be a note and she just repeated over and over "it doesn't matter and I don't care" she said I had to close off at 3am and she charged me 1 night and canceled the remaining 2 nights. If I wanted I could make a new reservation at a higher rate! I was so frustrated and tired and didn't know what to do. I went back to the car and the tears started to flow. My husband got out and went to the window to try to reason with her and she called the police on him. Not once did he threaten her! We waited for the police and they even said this is a bad area you don't want to stay here. We booked another hotel in a much safer area (the police gave us suggestions). I hope I can save someone else the trouble we went through.
- 3/5
There was a bad smell in the room and it took a day or so to get the tv fixed.
- 1/5
Staff rude and unprofessional
- 1/5
room smells like pee
- 5/5
Good
- 5/5
Didn’t give me any trouble at all would come back
- 3/5
Yes
- 4/5
Rooms are big ac works great bed jankie tv small but it's ok
- 1/5
The second night they were unsure if they had any other rooms and the room they gave me had stains on the comforter. This is in a loud part of Mesa…. but it was inexpensive and convenient.
- 3/5
The room was very old. It really needed painting. The tv was on when we went in and we couldn't turn it off. We had to unplug it. One of the lamps was missing a light bulb. The blanket was very thin and had numerous cigarette burns in it.
- 4/5
The staff is amazing… the motel had issues with my lock… they did as much as they could to accommodate me. Very willing to help.
- 1/5
My room was sold out
- 3/5
This Motel is very occupied all Good people .was very quiet expect for the last night ..DOGS NON_stop barking till owners got back (2HOURS) ! SHOUT OUT To Lisa/Natalie/Jamison alll the felines 🐈...
- 1/5
This was the worst hotel i have ever stayed in. No fire alarm only wires sticking out the wall. The toilet paper dispener was not connected to the wall. The bedding was dirty. The entire experience was less then desirable
- 1/5
Not a good area. Tv broken
- 3/5
The room smelled like smoke, the blankets had cigarette burns, the tub had cigarette burns. They turned off water and didnt notify anyone. Then when water came back on it was barely coming out. I asked for room to be cleaned and the housekeeper just gave us towels and thats it. The ladies in the office are really nice and helpful. Things are just ok here. I did have to extend my rental, but i figured we just stay in same room, i believe they are booked.
- 1/5
I checked in and was not feeling safe right away. I saw drug deals being done in front of me. Our key never worked for the door, they had to come over and open it for up the door needed new batteries. The curtains were torn and half gone, the bed and furniture was broken. We checked out right away. I didn’t feel safe there. It looked like a place the homeless would stay. I never even slept there. We desired to drive straight home.
- 1/5
Staff was not friendly. Area security was bad, looked sketchy. Guests (which looked more like residents) we outside flying drones. Bathroom looked awful, door was scratched like someone was trying to scape from there.
- 1/5
It was horrible. The staff are rude, the bed was old and very uncomfortable, the bathroom was dirty and the light didn't work, and I killed over 5 bugs in the room. Spend the extra $10 and stay somewhere else.
- 1/5
Booked this hotel for a 2 night stay through Expedia. Upon arrival, the office was locked. Had to go to the side window. Was there for about 10 mins because the office lady was on the personal phone call (heard every as the window mic was on). She finally hung up and said “what do u need, we’re fully booked.” I said I was checking in… she asked my name and said rudely, “I don’t have that name!” I showed her the confirmation and receipt. She said sorry can’t help u. So I asked what do I do for my refund. I was 5 hrs from home. She said, “not my problem.”I said wow, u have horrible customer service. She smiled and when I walked away she said, “f*ck!ng idiot.” The place had a bunch of people in the parking lot and the place smelled of marijuana and cigarettes.
- 4/5
A little dirty, staff overnight lady always friendly, & nice, other front desk guess it depends on the day, sometimes very nice & friendly, sometimes a lil short and borderline rude
- 5/5
Good
- 1/5
The parking area was well lit but the light outside of my door was flashing all night long. The beds had burn marks in the blankets/sheets. Tub/bathroom needed repairs…just a lack of cleanliness and repairs. Would not stay here again.
- 1/5
Horrible conditions, smell of urine. We ended up asking for a refund and going somewhere else. Do not recommend
- 3/5
The room needed some detailed cleaning on the walls as there was a lot of stains, hangers stained too. The front of bathtub was soiled too. I just had to clean the room myself
- 5/5
Excellent staff
- 1/5
Una porquería de hotel, infestado de cucarachas , todo roto y mugroso por favor no se queden ahí nunca
- 5/5
Property was super pet friendly. The whole staff are wonderful people.
- 5/5
My stay was honestly great, the staff was so amazing and friendly. Everything went well
- 4/5
The hotel was good, but the facilites are really old
- 5/5
Staff were great and helpful. My room was clean, it’s a motel so there’s some flaws. I mean the building is old so for it to be clean is good. No trash or sketchy activities that I’ve witnessed. It’s in town down Mesa so the train is right there. It’s also walkable to most eatery’s. I had a car so parking is free. I like that’s its quiet, I experienced noise but only during the day when people are coming or going but at night and most of the day is pretty quiet. I would definitely recommend or stay again.
- 5/5
there is enough parking and clean rooms and the staff was wonderful and nice
- 4/5
I felt safe no issues
- 5/5
The last room we stayed in was not that great. The luggage rack on the wall was hanging down and held with just one screw. The floors were not that clean, if you walked on the floor you would have black on the bottom of your feet. The front desk person were amazing and made our stay pleasant.
- 5/5
Easy life
- 5/5
Great staff and reasonable for your pay.
- 4/5
Typical budget hotel n the things that come with it
- 3/5
Then, the upstairs must have left the water on in the bathroom, because it was leaking down the bathroom walls and the front room/bathroom wall as well. Still ... Didn't bother me. Id go back. It's cheap af
- 1/5
Black mold and paintbcoming off of walls
- 5/5
it was really nice and quiet and staff was great and friendly and helpful
- 5/5
Front desk i think her name was Shania was really nice
- 1/5
There wasn't anything that was enjoyable about my stay here. First of all customer service is poor. I was overcharged for my room even after confirming my booking in total price the merchant still did not want to refund me. The in room 233 was sunk in, faucet in the bathroom sink not running properly, and no pressure from the shower head. No Wi-Fi and amenities of microwave as promised. Brown water started coming from the bathtub and the toilet would not flush. I wouldn't recommend anyone to rent this room unless it was the last option. No Management on the property no one cares about your issues.
- 2/5
They gave me a room nest
- 1/5
Disgusting
- 4/5
I didn't like the railway train, longer to cross the street
- 1/5
We had our reservation canceled after they wouldn’t let us check in because they wanted to ID everyone
- 5/5
Good place to stay
- 5/5
Will extend my stay
- 5/5
Nice customer service
- 3/5
Decent
- 5/5
It was a great short notice.Stay due to our apartment being flooded and not having maintenance arrive on time.It was awesome to have a close by.Option at a great price and decent service
- 5/5
Dogs stay free and good service by the staff
- 3/5
It was good. But there was some drunk people knocking at my door at midnight.I called front desk, they came immidiately and took necessary action.
- 5/5
I'm in a wheelchair end of the girl behind the counter and a guy that was there help me to get into my lift room was super clean service was amazing
- 4/5
Bedding was good comfortable
- 5/5
Good place to stay
- 5/5
Update the toilet seat and flush valve
- 1/5
Staff sucks. Property damage. Residents drug addicts
- 3/5
Needs a little work
- 2/5
The stay was ok. And very friendly frontdesk service. BUT NO ROOM SERVICE FOR THE WHOLE 13 DAYS.
- 5/5
Everything
- 2/5
Hotel has not been updated in what appears to be decades. Everything is falling apart and dirty. Tue floor was gross, Tue bed linens had cigarette burn holes in them, the property is very dirty, trash everywhere, Many of the “guests” appear to be prostitutes or drug addicts or both. I witnessed many drug deals in the parking lot. And what appeared to be “johns” visiting rooms. The staff doesn’t really seem to care about what’s going on at the property. The rooms are literally falling apart, broken toilets, broken showers, broken everything. Very disappointed.
- 5/5
The staff was amazing very welcoming. Also I liked how quiet it was there it was also nice that the light rail was right there.
- 5/5
Staff is very helpful thank you
- 4/5
What o loke is the staff as well as its in a convenient location
- 5/5
Lady in front desk was awsome n professional
- 5/5
the staff is helpful if you need something
- 1/5
Bugs everywhere
- 3/5
It was good , it got me out of the heat.
- 5/5
Comfortable to stay sleep good
- 5/5
I enjoy the office workers, they all make everything easy for me 😁
- 1/5
The employees are absolutely the worst. They are so rude it’s amazing they work in customer service
- 4/5
It was quiet and I didn't require much for this particular stay so dispute the lack of food, convince, delivery, the location worked in my favor being on the light rail Metro bus route.
- 3/5
Quality
- 4/5
Guest was rude.
- 5/5
Selena, Bobby and Alex were all wonderful staff. They helped me with my stay and with small maintenance issues I had to deal with.
- 5/5
I liked the property but it is not the best area of town. I thought they did very good with the price and what they had to work with. The staff trys very hard to please honest guests.
- 5/5
No body messed with anyone
- 5/5
The staff was always very accommodating and understanding.
- 4/5
Right next to the light rail, bed was not very comfortable.
- 5/5
Peaceful
- 5/5
it was ice and clean and good price
- 5/5
The staff is great?
- 1/5
We got there and had to change rooms due to all the towels on the floor. We were given a new room, and it wasn't much better. We had to buy cleaning supplies and clean the room, mainly bathroom, ourselves. Turned off the lights to go to sleep and the roaches came out. Staff at the front desk was friendly but I think they need help with cleaning staff.
- 1/5
Condom on the wall by the bathroom. The room was disgusting
- 1/5
The room was not clean / floor was dirty. Had to wash our feet before we could put our shoe on. Found bugs in the bed (bed bugs) food in the micro ways found a bottle in the freezer. Refrigerator was dirty, tub was not clean had dog track in and around the sides.
- 1/5
Do not stay here! This place should not be open for business. Looks like they were housing homeless during covid. Unsafe, unclean, unlivable. They only positive was I got a refund with no hassle.
- 2/5
Every time I left the property when I returned I had to get a new electronic key. Unacceptable. After returning late one night there was a puddle of water in the middle of the floor. Small about the size of a dinner plate. No obvious signs of how it got there.
- 2/5
Very disappointed in condition of the room. It had busted trimwork around doors and homes in the walls.
- 1/5
There washing machine don't work and they don't refund the 3$ I put in the machine and get a snack from there vending machine and it didn't drop
- 1/5
They took my $50 deposit just because I had a friend stop by for a few minutes
- 1/5
They rook my #50 deposit because I had a visitor
- 2/5
Room was subpar. Outdated Furniture. Arms rests on chairs were cemented with dirt and grime. Walls were dirty with scrapes and marks. Bed springs was so old that it caved in the middle when you slept in it. Would not stay again.
- 5/5
EVERYONE IS NICE AND ROOM IS CLEAN.
- 4/5
Staff is very helpful
- 2/5
I was given room #229. The room reeked of cigarette smoke as if someone had just lit ip a cigarette.I immediately informed the front desk person that the room reeked of cigarette smell and the room lights were not working. And that i could not accept the room. The front desk gave me a door key to room # 112 and the room was old almost delapidated and had roach infestation. I again informed the front desk per son that I could not accept this room either and i requested a full refund. The front desk stated that she would refund me my $50 dollar deposit but that I would need to speak with the manager the following day between the hours of 11 am-3:00 pm. The following day i was refunded $50 dollar deposit and i will follow up with the manager.
- 2/5
broken toilet. Lamp bulbs not working..
- 4/5
The staff is very helpful
- 4/5
The staff is great
- 5/5
Definitely reccomend and will come back when I can:)
- 1/5
Worst motel in az
- 3/5
Was the only room on our trip that we needed a iron and it didn't have one. No blanket on the bed .
- 1/5
This hotel took my money when I did not pay their deposit in cash I told them hotels.com showed me all the current charges and taxes which were paid I did not get my room and they did not issue a refund in my opinionhotels.com should credit me a stay or at least refund my money in full I'm very disappointed with the service from hotels.com and from motel 6.
- 1/5
- 4/5
- 1/5
To be honest with you, I’ve stayed in hotels like this before just because it’s economical so I guess I got what I paid for but I’ve never experienced a place this disgusting mind you the staff work great. They help me when I had issues but when I first checked into my room, I had asked for a smoking room. They only had one and when I walked in there, I swear I saw something scurry under the bed. But I checked under there there was nothing. I gotta put my stuff down to go use the restroom and come to find out that the toilet seat was completely off the toilet and there was a little roach inside the bowl. I asked the staff member to see if they can swap me rooms and they told me that that was the only smoking room available which I kind of think it’s baloney also only because there was a couple in front of me when I went to tell him to see if I can swap the rooms because of the toilet seat, I overheard her offering them a smoking room, which I didn’t cause any issues. It’s no big deal but when I finally got into my new room and get settled in. I was noticing that the sheet wasn’t on the all the way on the bed in the bed have massive stains all over which was kind of gross. Some parts of the walls had nothing but holes in it and at one point in my stay, I had noticed roach, eggs, and roaches rolling around everywhere not a big fan of those bad boys, but at least they didn’t have bedbugs right? Not to mention the noise from the outside there’s a lot of folk that walk around yell
- 3/5
Fair
- 3/5
It was ok
- 2/5
Me dieron una habitacion que ya estaba ocupada, luego me movieron a otra no tenia tapa de inodoro, luego me movieron a otra tenia la tapa del tanque del inodoro rota, la pared dentro del baño rota, el espejo roto, todo estaba muy sucio tuve que limpiar todo y me quede porque no tenia mas opcion ya que era unos dias por trabajo.
- 1/5
Shouldn’t be open. Avoid.
- 5/5
I love the room and there services
- 1/5
This is the worst motel I have every stayed at and the price is 2 times what it should have been. half the lights would not work, no bed spread and just a bad place to stay.
- 2/5
The room smelled bad and someone knocked on door at 10pm one night when I have yo go to work the next day
- 1/5
That’s place was terrible it had lots of cigarettes burn and hair all over the sheets and Roaches it was all ghetto all the frame in room were all tagged out. I didn’t stay there I ask for my refund but I think I never got it back.
- 4/5
Kind of in a rundown area but i felt safe
- 5/5
The staff have been so kind to me. From the maide to the manager.so friendly. I feel the love here it seem they really do want to help people
- 4/5
Unable to shower or bath both are missing there stoppers
- 5/5
I liked the staff especially the agent Bobbie and the rest of the hotel staff.
- 3/5
Shower did not have a shower pull. To switch from the tub filler spout to the shower head and there is no tub stopper. I Called front desk and informed them of this issue before 10 am they told me that they would call maintence. Maintenance never showed.
- 2/5
Arrived with IT folks working on the network. Employees did not acknowledge me for a bit. Once she (Bobbie) did, she was quite pleasant. Even though I had a receipt for my reservation, I was forced to wait until the network issue was resolved for the POS in order to check me in. Went to my room - there was someone already using it. Ugh. Bobbie was kind enough to apologize (and I do realize it was not her fault - clearly a miscommunication from housekeeping or perhaps system issue due to ther network issues at the time). There was no internet the entire night - luckily I had unlimited via my phone to HotSpot the laptop in order to do some research for our friend day we were all having. I'm disappointed that I was not offered any sort of discount for the couple of inconveniences.
- 1/5
Was a terrible experience. Ask the Front Desk lady to extend us by one night ended up not having that then when we got back Saturday at 2 o’clock we see housekeeping packing up our stuff without our permission or anything they threw away a bunch of valuable stuff would not suggest this place ever
- 2/5
There bathroom door was off the hinge.There was no telephone in the room.The bath tube had mold ring around the edges.The air conditioning was broken didn’t cool the room at all very muggy. The lighting was poor one lamp didn’t have a lamp shade and there was a drawer missing from the dresser.
- 5/5
Beautiful
- 4/5
There was no toilet seat but they foxed it right away. Staff has been very friendly. But there has been alot of confusion about days I have booked
- 5/5
They are trying to make it nicer you can tell but the rooms need to be upgraded and the cleaning ladies need an attitude adjustment.
- 3/5
So our room didn't have any blankets on the beds we found bugs in the sink...someone was coming around trying to open our rooms
- 1/5
Paid $130 for a wo/TV. Only needed HDMI cable. Property did not have spare HDMI. Clerk knows that HDMI cables are often stolen. Had to change rooms.
- 1/5
Quite possibly the worst hotel I have ever stayed at in my life.