Hyatt Place Phoenix/Mesa

There were roaches in the room I did not stay, staff would not refund and Hotels.com did not answer my email I had to cancel my credit card! I would not recommend either!

I was very impressed with not only my room, but the hot tub/ swimming pool area. Very well maintained and clean. And the staff at the front desk was amazing. They were very friendly and helpful. Thanks everyone for making our stay so enjoyable.

We loved our experience and everyone was well received with helping us with cleaning to the dining throughout the entire day. This was through out our entire stay of 4 days. Highly recommend anyone to stay here.

Exceptional

The breakfast good.

Friendly staff and plenty of free parking.

The staff at the check in was rude from the start. Her custoner service skills are awful.

The location is easy access to Hwy 202 Northern part of the loop. Breakfast was a little hit and miss with the yogurt in a large bowl instead of individual containers, no gravy, Eggo type waffles, and chopped bacon. Looks like they were going for the burrito setup.

The pool was very nice. Our room was nice but the wood furniture was scuffed. There is no real “cafe” there. Breakfast was fairly good. The front desk said the rooms were cleaned every 2 days. Our room got fresh towels, and trash taken out. Mostly it was a good stay.

Great location and room.

Breakfast, location, pool laundry app's

Great, friendly and was very clean.

Food was amazing, Hotel very nice and clean, staff super nice and friendly.

Great one night stay and comfy beds

Exceptional

Front desk could be a little more helpful and friendly. Couldn’t sleep well at all, half of the night someone walking and talking across the lobby and knocking on some door , I guess they got locked out with someone inside room. Hotel staff also came and was laughing and talking in the lobby for a long time at late hours. Around midnight. No consideration for the guests who want to sleep after long tiring day. Terrible night.

Staff was amazing. Room was nice

The carpet had large black spots and was very dusty

Good

Great stay. I was having health problems and needed a place to stay. Easy to find and worked great. Very quiet and suited me when I couldn’t continue my car trip.

Had a wonderful stay at Hotel. The rooms were clean, comfortable, and well maintained. The staff was friendly, professional, and always ready to help. The location was convenient and made it easy to explore nearby places. Check-in and check-out were smooth, and the overall atmosphere was relaxing. I would definitely recommend this hotel to anyone looking for a pleasant and comfortable stay.

Overall nice place l!

Clean not too outdated but no USB options in 2026.. No USB No water, free or not ....in Arizona in the summer

The staff was nice and the room was clean I don't have any complaints

Clean, big room, new tv, adequate breakfast, good towels

Great!

Great hotel, would stay there again!

We came on vacation with our Autistic son who I was very worried they might have problems with. When he got sick the first night there, they were very accommodating and helped us get clean replacement towels. They were very nice and helpful the whole time we were there. Made me feel at ease after all of my stress with traveling with my son.

10 out of 10 can't wait to go back

Great service

Very good

Good hotel, good value, liked breakfast and pool. Main issues was noisy AC. Maintenance looked at it but couldn't do anything. Lost sleep so bring earplugs!

Staff was nice, room was outdated but comfy

Very good

The staff was friendly and helpful.

q

Location is great. Easy on and off one of the freeways. Shopping area with restaurants stores and movie theater right next door. Great full breakfast! Nice sitting area. Relaxing pool area. Most of the chaise lounges are in the shade which helps with the harsh AZ sun. Room was wonderful. King bed with a separate sitting area. The bed was very comfortable but firm enough so your back is not sore in the morning. Highly recommend this place!

Staff were very attentive, our room was clean and relaxing.

We’ve stayed at this property multiple times over the last few years; Location, Free Breakfast, Friendly Staff No oversight for the unruly children running amuck through the gym and climbing all over the breakfast counters with dirty feet.

We’ve stayed at this property multiple times over the last few years; Location, Free Breakfast, Friendly Staff No oversight for the unruly children running amuck through the gym and climbing all over the breakfast counters with dirty feet.

Clean, well-maintained.

Absolutely incredible! Room was spacious and comfortable! Very enjoyable experience!

Very nice place to stay

Facilities were clean, staff were friendly, and the breakfast was great. N/A

Location Beds were uncomfortable and rooms had unpleasant smell.

Beds were uncomfortable and rooms had unpleasant smell.

Facilities were clean, staff were friendly, and the breakfast was great. N/A

Very clean, good breakfast

House keeping never came and cleaned our room, but they cleaned my families rooms on the 2nd day. I had to go talk to a manger on day 3 asking why and what happened. Never got a reason as to why ours was missed. The shower head needs some work to it. It points right at the towel rack and doesn't adjust very well.

Nice pool. Good breakfast. Rooms weee clean. Staff was nice. Free parking and close to a lot of food and Walmart. Nothing.

Nice pool. Good breakfast. Rooms weee clean. Staff was nice. Free parking and close to a lot of food and Walmart. Nothing.

Very beautiful hotel with great staff!

Outstanding location and service

The staff was great, the room was well appointed. Breakfast was excellent

Powdered eggs are so so everything else was good

Everything was excellent. A good place to stay.

Location Friendly staff Can't think of anything

Friendly staff Can't think of anything

Extremely helpful staff!!

Perfect get away.

Excellent customer service and clean hotel! I would stay again when visiting!

Clean and so comfortable Didn’t get to enjoy the pool or the breakfast

Clean and so comfortable Didn’t get to enjoy the pool or the breakfast

Breakfast was excellent and the stay there has always been great

Great size room. Our bed felt like an air mattress. When the second person got into the bed the first person rolls to the middle. And the bed was loud. The AC was also very loud.the breakfast was good and there were many choices. Pool area was great. It’s a nice place to stay but it could use some remodeling.

Nice

Rooms were good and location is best as we had shoping and food close to the hotel No every this was good

Yes

Staff was great, so friendly! Property and room was clean and comfortable, breakfast was good, all around a great stay. Highly recommend!

Staff was great, so friendly! Property and room was clean and comfortable, breakfast was good, all around a great stay. Highly recommend!

No

Superb

Comfy room and friendly staff.

NA

The noise

Very clean The noise

Staff very helpful, breakfast the rooms are clean but they need to be updated , nice location

The location of the hotel was very convenient for graduation at ASU. There are plenty of places to eat in walking distance but also very close to the university. The bathrooms had shower curtains that are not clean. Our first room had to be changed due to the shower drain being clogged from the jump. The tv remote did not work well, the blankets were visibly brown when held to the light. The bedding was cheap and hard feeling. The sink faucet fell off and there were rust marks in several areas. The furniture was old and the carpet was less than pleasant.

Good

Excellent breakfast, loved the sitting area in the suite, the fact that there was a bath tub.

Excellent breakfast, loved the sitting area in the suite, the fact that there was a bath tub.

Exceptional

Breakfast was great every day I was there.

I never take the time to write a review because I don’t really have time for this kind of thing but I would like to warn

Good spacious room and friendly staff. Plenty of parking nearby. Only reason I did not give 5 stars was since the outdoor pool was not very clean

It was nice to have free parking. Staff very friendly

This was one of the best hotels we stayed thus far. The staff was so pleasant helpful, and polite. The room and breakfast was amazing. I would recommend this place to stay. Better than places in Scottsdale and Phoenix.

Great staff very helpful friendly. We really enjoy stay here

Exceptional

Great staff , and very clean atmosphere.

Room was a little dated, but clean and comfy. The bed was super comfortable. The linens were very soft and smelled clean, although the pillows were small. Water pressure was great in the shower and the bathroom was clean… and bonus, the towels were soft and not scratchy! I’m actually very happy to find this hotel. I stay in Phoenix a lot and even though this was a little out of my way in Mesa, it was worth it!

property clean. staff courteous, breakfast good N/A

property clean. staff courteous, breakfast good N/A

very nice and clean close to the airport all amenities were clean and perfect. Nice pool.

Exceptional

Exceptional

The breakfast menu was excellent. Staff was very pleasant.

Great breakfast

The room was clean and well stocked. The bed was not to soft, nor to hard, but just right. The bedding was crisp and soft.

Breakfast was good. Hot tub was hot. Room as clean except for one issue, I mean tissue. Enough parking for RV towing a car.

The property was clean. The staff was personable and professional. The location was near a several different types of restaurants, which was an added bonus. I would recommend this location.

I lost a precious necklace in the shower drain and the maintenance man, Paul, did not stop digging in the trap to find it. I was overjoyed when he did.

Early check in. Cold AC Given 2nd floor room with the worst outside view (the awning above front entrance). Could not see anything past that. Mini fridge was not secured in spot and almost smashed my husbands foot. Towels are located IN the shower??

Early check in. Cold AC Given 2nd floor room with the worst outside view (the awning above front entrance). Could not see anything past that. Mini fridge was not secured in spot and almost smashed my husbands foot. Towels are located IN the shower??

Exceptional

My room was clean and ready when I arrived. The staff was professional and friendly. I didn't have breakfast in the hotel. The parking was fine.

Very good

Beautiful property nice pool. Walking distance to food and shopping.

Nice staff and great stay

The breakfast was phenomenal! Place was clean and very nice. Helpful staff.

Location is great!! Breakfast is really good!! We really enjoyed our stay!!

Room was clean was just smelled a little musty and humid in the room over all great stay!

Great room. Very clean, comfortable, and spacious. Amenities were great. We will stay here again.

Nice property. Staff member at the check-in desk was very friendly and welcoming.

Great rooms and service. Breakfast was ok.

specious room, good shower

It was clean and close to meeting location. Easy access from the airport The AC fan unit wouldn’t shut off and was loud

Yes

Convenient location friendly staff

Everything was great except for the food. We all got sick from the burgers.

Breakfast was amazing!!!!!!!! cut up fresh fruit, scrambled and hardboiled eggs, real bacon into bits .. rooms were clean and front desk helpful .. certainly would recommend

Breakfast was good. Hot waffles would be nice. Hot water. Most showers were luke warm or cool. Laundry was on wifi. didn't work for us. Manager had to start machines, as a courtesy. Thank you!

Good breakfast, clean room

Breakfast was really good with plenty of choice. Overall the stay was a 10/10.

rooms were very clean and staff friendly , plenty of parking very convenient

Good- like pool are except it seems they allow smoking at the tables outside of the gated area so when your sitting by pool you can smell folks smoke- happened both times. Rooms are a little older but very nice property and staff was nice.

Not bad or great, average expectation

Our room was not ready at the check in time but we didn't have to wait too long

I do want to say that the staff was great. They listened to my situation about the first room and addressed it right away. The maintenance and cleaning crews were working away all day and were always pleasant. So if you are looking for a place to stay in the Tempe area, I think you could find a better place in the same price point. 4 out of 10 stars.

Nice and clean place to stay. Good location, friendly staff. The pool area looked nice. Breakfast included which is always nice to have. Room was great, the woodwork could use a little love - lots of dings/nicks. Other than that, the room was great. Would definitely stay again!

Breakfast to simple

Clean room and good mattress

Sizeable suite, beautiful grounds, excellent breakfast, priced reasonably. Will seek out this hotel next time we're in town.

Yes, everything was awesome. We stayed two different times and we’ll definitely be back.

Good breakfast, staff friendly

Nice clean room, friendly staff, great breakfast good location

The room was clean and smelled great.

Great rooms very quiet location is close to many food choices N/A

Great staff, clean rooms and wonderful atmosphere.

Property was okay. The room was not super clean (found chewed dried gum on wall under the bedside table and pull out sofa was a little gross). and the room was a little outdated and worn. However, our stay was pleasant and I would stay again.

Great location and great shower pressure!

Clean comfortable room. Nice bar. Great restaurants near by. AirPort is neatly so there is a little noise. Not bad. Would stay here again

Cons: No safe in the rooms, no outlets for phone chargers, the furniture is old and worn, very expensive.

stayed on top floor, did not hear anything from neighboring rooms

Average Breakfast so so. Not kept up.

Clean room

Yes breakfast was great

Staff were super friendly. Property and amenities were great. Too bad the fitness center got flooded the last 2 nights of our stay. Rooms were big but could use some updating.

Clean rooms, great staff

Clean and good room and lobby amenities. Some of the fixtures in the room were a little beat up by past guests.

Nice helpful staff

Breakfast was great! Many options. Location was very nice and a bit more secluded than others too.

Great place

The property was great and we lived the pool. Couldn’t get a night cap because the bar ran out of wine, but other than that it was a great stay.

Nice

Clean room, pool area was clean and well kept. location is great for food & activities.

Cleanliness…location….

The check in was fast, efficient and professional. The room was wonderful, clean, spacious and well stocked. The pool and jacuzzi were wonderful, needed, clean and overall well maintained. I would stay here again. Breakfast buffet was extensive for hot and cold options. Hot was simple with link sausage, potatoes and scrambled eggs. All tasty, well managed on demand. Thank you Hyatt for a great value.

Staff was great. Breakfast was really good for a buffet. I will definitely stay here again.

Breakfast was amazing, pool is perfect 🙌

The breakfast, accommodations and pool exceeded my expectations. Nothing really.

Great staff, clean room, comfortable beds. AC in room was noisy....making it difficult to sleep. Eggs at breakfast were crumbly....not moist & fresh. Bacon bits were served one morning...would have much preferred regular strips of bacon. Close to many shops and restaurants as well as to the freeway.

It's a bit expensive and there is no room service or restaurant in the facility

Excellent breakfast, friendly staff, excellent location to Phoenix Airport and Cubs ballpark. We took advantage of a super discount for a room for a week. Unfortunately, you get what you pay for in that regards. Small closet, well loved couch with huge stain, noisy air conditioner, worn wooden drawers. Only 3 small drawers and very small sink. Friends who have Hyatt loyalty points loved their room. The bed was comfortable though.

We were greeted as we entered the lobby. Our room was ready and clean when we arrived. Breakfast here is so good and the staff at breakfast are wonderful!

Perfection

- Staff was helpful and friendly. - Breakfast was just right for a good start to our day. - Pool was a relaxing place to spend an afternoon. - Location was convenient for walking to Sloane Park and driving around the valley. - Covered patio was nice breezy space to spend time during heat of the day. - Queen suite had great couch and desk space to relax or get work done away from beds. Would definitely stay here again!

Breakfast: choices for breakfast was very nice. Nothing

Breakfast was quite good and very efficient. Great location for the airport and ball fields. Very quiet and extremely safe area. Too bad Hyatt isn’t maintaining this property correctly. You can get better for your money in this area.

There are many things to like about this hotel. Location is excellent if you're traveling to certain spring training games (Cubs especially, but we were there for the Giants, and Scottsdale stadium is only 12 minutes away). Also for old town Scottsdale. And many hiking options are available within 30 minutes. Staff were very friendly and helpful. Breakfast was pretty good, although I missed my waffle maker. We did not use the pool, but it was very popular with guests and looked very inviting. Lastly, our beds were very comfortable, although featured unusually small pillows (?) Our room, while vary spacious, was quite outdated (worn carpet, scratched furniture, pronounced burn-in images on the TV). A/C was quite loud and cycled on rather lengthy periods, which meant the room was allowed to warm up and then was cooled drastically (over and over again). Having said that, at least the A/C worked! As did everything else.

Ro9m and facilities very clean

Great place! Great location! Staff was amazing!! Wec will be back

The gym could use more equipment. The tv could use an update so we can stream. We loved the pool, but wish it was open a tad later.

Beds and pillows were below average. Our room also had a very noisy AC unit that made it difficult to sleep, though staff were able to fix it to make it more manageable. We had to ask multiple times to have our room cleaned. Breakfast in the mornings was above average with lots of options. Overall, for the price, I do think there are better options available and would not book here again.

Clean rooms, easy check in & lots to do close by.

Staff is friendly and fun to talk to. They have an amazing candy selection at the front desk as well.

Breakfast was average. Stayed 4 days and never got new towels or house cleaning.

Everything looks good but if they would do better work when cleaning the rooms and adding missing coffee packs.

Spacious, clean, quiet.

This was a nice facility with a friendly and professional staff. The location is convenient. Their "putting green" needs some new turf. It would be nice for a darker room for late arrivals and sleep ins, to catch up your rest. The breakfast was very good. thanks.

Clean room and hotel; convenient location

Room was large and comfortable bed. Breakfast was great. My only issue was I the air conditioner motor could not be turned off at night even though I turned off at the control. It was noisy and prevented a good night sleep.

Everyone in the facility was very welcoming and helpful Nothing

Beds are too soft. AC was loud

This hotel was clean with a friendly staff and conveniently located near many restaurants and Cubs spring training.

We liked the location and the staff was friendly and helpful. The rooms and hallways were clean. The pool area was very nice. The cost! The room was worn. The finish on the furniture, drawers and shelves was peeling. The air conditioner rattled loudly and the bathroom sink didn't drain well.

This property is clean and quiet Some of my breakfast was cold once I sat down to eat it. But I’m sure I could’ve went back for more. Because they’re constantly rotating the food out

Room was kind of old and the bed mattress was worn out

Room was kind of old and the bed mattress was worn out

Good location close to ball park and shopping

Good location close to ball park and shopping

Very friendly staff, clean and comfortable room, and excellent hot breakfast choices. We enjoyed the pool area, nearby restaurants and improv show.

Room was comfortable, services was absolutely fantastic, prompt, kind, and very accommodating! I will book with them always!

Was very broken down- ac sounded terrible had to turn off at night, fridge was balancing in cubby broken, not the cleanest facility- pool had towels in bottom etc. very old feeling not good for the expensive rate

Spacious room

Spacious room

Clean and quiet

Clean and quiet

Clean and comfy

Clean and comfy

Clean good location The blankets were not soft. I asked for an extra and it felt like a curtain

Cleanness very convenient to shops and restaurants. Very respectful in entertainment hours

Courteous team, great breakfast, clean room

Courteous team, great breakfast, clean room

The room was out dated carpet dirty curtains were stained and even one of the beds sank in the middle. Front Desk Gals were very nice very close to see the Cubs at Sloan Park but room is average at best.

The room was out dated carpet dirty curtains were stained and even one of the beds sank in the middle. Front Desk Gals were very nice very close to see the Cubs at Sloan Park but room is average at best.

I love to stay at this Hyatt. Great area, but you can’t afford to stay there during baseball spring training.

I love to stay at this Hyatt. Great area, but you can’t afford to stay there during baseball spring training.

The rooms need to be thoroughly cleaned & updated. Stains on carpet in several places. Holes in sheets. Stains all over the curtains. Couch cushions stained. I did not want to touch anything. It was pretty gross. Air blasts the bed by the window so I had to turn off the a/c completely. The room looks like no one cares about this place. It wasn’t inexpensive either.

The rooms need to be thoroughly cleaned & updated. Stains on carpet in several places. Holes in sheets. Stains all over the curtains. Couch cushions stained. I did not want to touch anything. It was pretty gross. Air blasts the bed by the window so I had to turn off the a/c completely. The room looks like no one cares about this place. It wasn’t inexpensive either.

The bed was very uncomfortable, every time we moved you can hear the springs in the mattress. The ac was extremely loud/noisy. We had to sleep with it off because of the noise. I will not be staying there again.

The bed was very uncomfortable, every time we moved you can hear the springs in the mattress. The ac was extremely loud/noisy. We had to sleep with it off because of the noise. I will not be staying there again.

Room was spacious and location was great.

Clean room. Friendly staff.

Staff was great

Staff were very nice

Great place to stay easy to get to. Clean and pool area was nice

The staff was courteous and friendly, but the hotel itself is not unkept. Getting very rundown. There was some molding trim, coming off in our hotel room on the second floor and also the curtains in the hallway on the second floor are ripped and hanging down. They need another garbage can in the pool area by the other exit. And they need to clean and maintain the waterfall feature.

Nice hotel

Breakfast buffet had good variety, fruit, eggs, either bacon or sausage, breads, bagels, oatmeal and lots of coffee. Great location, good breakfast buffet and reasonable price. Highly recommend.

Facility was excellent and also the breakfast

Easy check in, clean room

Yes

The room was a little tired, and the breakfast was just ok nothing special.

The staff were very nice and the room was very clean. There was a draining problem with the sink however, they were able to switch my room no problem and free of charge. The breakfast is standard continental. Spacious parking. Check out was very easy. Hotel is near a lot of stores and restaurants which I found to be a plus. Not far from the highway. Hotel was nice and quiet for anyone looking to relax.

Plea

My family and I had a great stay for a couple of days here! Really enjoyed the spacious room. Felt very comfortable there and loved the location.

Breakfast was weak.

Very nice place. People were really nice. Breakfast was great!! Super clean.

Staff was very helpful. Breakfast was great for a free offering. Hotel was very clean!

We had cockroaches in our room when we first entered.

Staff was great, rooms were clean and location was convenient

Breakfast was okay Staff were fine Coffee maker was not impressive Location wasgood

Very friendly and helpful

Bed wasn’t comfortable but great service and clean

Clean and courteous.

Gym and pool were perfect! Very family friendly. The gym had a great selection of weights and high end treadmills. Even has a Peloton, if you have a subscription you can access. The breakfast was great and had lots to choose from. We, specifically, chose this hotel because it had rooms available to accommodate a family of 6.

Carpet in room needs cleaned. Breakfast was ok. Scrambled eggs daily with other items rotated in daily, such as bacon, sausage, waffles.

Breakfast was gr

Nice clean hotel great breakfast

I was charged incorrectly and everybody blamed someone else, Expedia customer service and hotel staff was also not helpful

Breakfast was typical but always fresh and hot. Staff was amazing

Amentities

O well decent for the price

great staff

Room was cold

Yes

Clean and spacious room.

Wi-Fi slow

Beautiful hotel in a great location. The check in process was very easy. The room was spacious and very clean.

Room was great. Great location. Would stay again.

Staff corteous.

Hotel rooms and services were great. Breakfast was good too. My son really liked it. Only one suggestion - it would be nice if Hotel can start providing Moistrurizer for hands in room.

Have stayed here multiple times. Always great.

Nice place, large rooms, great staff.

The breakfast was good just would like more of a variety. Ac would cut off and the room would get warm. I am an easy sleeper and i would hear vacuuming early in the morning.

attention to detail really matters. This hotel was….barely there as far as hotels go. It was clean but the furniture was worn, there was a beer bottle open screwed to the halfway around the mini bar area? It looked tacky. The AV panel for the TV had a black plastic piece glued over it. No 24 hour coffee or water and staff was a little grumpy when I asked for extra in room decaf coffee. The hot tub didn’t work. Overall, probably the worst Hyatt we stayed in. It was clean and quiet.

Clean room. Front desk has great service. Very friendly. Breakfast was good.

Good breakfast and staff very helpful.

good

We had a great day. The room was clean and the staff was very friendly. We also loved the breakfast!

Excellent stay. Clean rooms and friendly staff

The hot tub was inoperable. We didn’t find that out until we checked in. The breakfast was mid range at best.

Wonderful hotel! It was so welcoming and very comfortable. Great breakfast……

Very clean and staff was excellent. Sad the hot tub was out of order the whole time.

Overall general cleanliness

It was fresh

The air conditioner and refrigerator in the room did not work properly, resulting in a terrible night of sleep for us. The refrigerator had no freezer section, which we needed for the freezer packs for our cooler. The finishes in the room showed a lot of wear. Our impression was this extended stay hotel is not being maintained very well. Also, while adequate, the included breakfast buffet was below the quality we had expeted for a hotel with the Hyatt name. We will not be staying at this hotel again.

Room was nice and clean.

The hotel was in a great location. The rooms were clean and staff was nice and friendly. I would totally recommend this place.

Great value. Great place. There is nothing not to like about this place.

This was the worst hotel I have stayed at in the last 20 years. The carpet, bed, bedding, towels, sofas, and furniture were very dirty. The furniture was extremely old, and everything had dirty spots. I strongly recommend not going there at all.

Menu was okay bad quality and cold

The bed was not comfortable. It has an old mattress that sinks into the center when you lie on it. The pillow was small and not great either. Breakfast was decent with 3 cooked items with tortilla but did not rotate during our 2 nights stay. The egg was tasteless and yoghurt was too sweet. Oat milk was a nice option. Hot tub isn't hot enough when it was cool in the late afternoon.

Always great to stay with great accommodations!

All of the above

When we arrived to check in there was NO ONE at front desk we. stood there for a bit, when I was getting ready to use my phone to call Hyatt to see where they were at then someone finally came. But the stay is always good.

The hotel lobby was ok, check in lady was nice and welcoming. However they could maintain better the hallways and the rooms. I stayed for 4 nights and they said room service was every two day and they never went, I had to call to get new towels. Overall was clean.

Stayed at Hyatt Place Phoenix/Mesa. The breakfast was good overall, with a decent variety. However, the orange juice didn’t taste good. The soda station in my room and some of the seating areas were a bit small and felt cramped. The stay was okay, but there’s room for improvement.

The breakfast was especially good. Room and bed were comfortable and we felt very welcomed to have our dog with us. Staff was very pleasant as well.

Friendly staff, clean room and allowed an early checkin

GREAT PLACE GREAT LOCATION

Cleanliness, location, comfortable bed, decent & delicious free breakfast & friendly staff.

I highly recommend this hotel based on my recent experience. The staff made the check-in and check-out procedures incredibly easy and quick. This efficiency, coupled with a flawless room experience, meant I had a completely stress-free stay. Everything was better than expected.

Melissa at the front desk was super efficient and friendly. The room was clean and the breakfast was delicious.

The room was clean and spacious. The breakfast had multiple different options

the stay was great

The hotel was clean, staff friendly, the room was quite large.

Great

A bit pricy regarding medication sold on site as well as cookies and other food items.

This guy is a keeper!!!

Great staff

Definitely will try to stay here again next time we are in the area.

We’re very satisfied with this Hotel in Thanksgiving day!

Great location!

I ended up in so much pain that I also got a terrible headache. I got up and set on the small end of the couch. Because I had my child already asleep on the sleeper. I understood that I would have a step in shower and ended up with a tub shower. I am disable and there wasn't an ADA available to my understanding. I slipped twice in the shower, the toiletries were out of my safe reach, and the water pressure was terrible. I have stayed at Hyatt Place hotels multiple times before at another location and it was wonderful. Not this time and not this location.

AC was super loud. Couch had stains on in. Furniture was old and peeling. The shower pressure was super low. Breakfast was good and the staff was very friendly.

Great place for my unexpected travel to the valley. I enjoyed the ease of access to the freeway and the variety of dining options nearby in fast food and sit down restaurants. The only negative for me was how frequent there were landing planes overhead from the airport. I guess this is directly in the flight path so you do get that occasional jet noise you can hear in the room but overall it’s a great place to stay.

Room was spotless, friendly staff, good breakfast, location is great.

Yes the breakfast menu has a great variety and I enjoy watching TV / Sports while I eat my food

Breakfast was fresh rooms clean

It was a great stay. The hotel was nice, the staff was great and the breakfast was awesome. It is in walking distance of a mall with lots of places to eat.

clean room

Best continental breakfast ever!!

Cleqn rooms

I enjoyed my stay

Nice hotel

Clean and spacious

Wonderful staff and comfortable clean rooms. Breakfast was surprisingly way better than expected. Highly recommend

We are being treated really well.

Great place. Only complaint was the staff who checked us in was not too kind.

We liked the location, pool and breakfast. We did not like the older tub/shower, lumpy carpet that shows dirt and the regular lack of towels at pool.

The putting range and pool were both highlights.

It was a quick trip but we did enjoy the stay

Friendly and helpful staff. Clean rooms.

Room clean, but a bit worn. No cold water in bathroom sink (only hot and very hot). No red wine of any kind in the bar.

NA

Amazing stay

Room out dated. We checked out early am and had to wait for a bit until someone came to help us.

Just as other Hyatt Place stays, this was a very good, above average business trip stay. Hard to have a bad stay at this property.

Very nice clean and cozy

Overall good

Breakfast was great. Very clean and spacious room and a super welcoming lady at the front desk who seemed to almost always be there! Great stay.

The staff throughout the hotel could not have been nicer. Although this is not the first time I’ve stayed at this location, I will continue to return because of the staff.

Clean and quiet

A very great experience, clean spaces, comfortable beds, extensive breakfast,clean pool,great stuff,great food,a good gym,great vibe!

Rooms could use some updating as they look to be 80’s but very clean & spacious. Beds are not firm but that’s up to individual preference. Bathroom sink is small but optional vanity with large mirror is available at living room for extra grooming space. Breakfast was good with decent hot and cold options. Staff was friendly and available 24 hours. Overall a great value.

The vibe was good

Awesome friendly staff. Accommodated our every request. Clean pool clean spa. We will come back.

Convenient to the venue for the wedding we were attending. Very nice pool area. Very nice breakfast. Room was lovely and comfortable. The staff were extremely helpful.

The only thing i didn't love was the breakfast. The eggs weren't great, but it was an included breakfast, so it was ok.

Staff were nice and accommodating

I've stayed at this property 4 or 5 times now. Without fail, the front desk staff are polite and helpful, the rooms are clean, and the price is fair.

Great hotel to stay in

The breakfast and cleanliness was superb !!!

What nice and clean

Great property and great staff. We’ve stayed here before and will stay here again.

Great safe clean stop for a road trip overnight. Quiet, lovely staff, nice room for decent price. We’ve stayed numerous times and have not been disappointed!

I was more than satisfied. The staff is very friendly and my room was perfect. Very clean 😊😊

It could use some renovation, bathroom, & carpet.

The rooms were comfy, the staff are nice and friendly, and the location is great.

I needed somewhere to sleep for the night and this was barely that. The front desk staff when I checked in wasn’t friendly. The shower was so disappointing and despite being on only the 2nd floor there was no pressure and the shower head wasn’t clean. BUT the WORST part was the a/c that DIDNT COOL THE ROOM despite being loud and on consistently!! Overall very disappointed!

Clean quiet great breakfast and friendly helpful staff

Located in a quiet area with decent restaurants nearby plus the new Dink and Dine facility for pickleball lovers. The room was spacious, bed was comfy, but the AC unit was SO LOUD. They also have a nice complimentary breakfast with eggs, sausage, potatoes, fruit, etc.

Good service

Room 156 was absolutely horrible. Carpet was old and room smelled like smoke. Pillows were flat and furniture scratched and worn.

The room was clean and comfortable. The property is very well kept. The staff during our stay was so friendly and on top of everything. The breakfast was better than great with so much variety. And the ladies serving were all so wonderful! 150% will recommend!

Very clean and near by shopping centers

A bit outdated but clean and staff are nice.

Great. Breakfast always delicious.

putting green and swimming pool were fun amenities. staff was super friendly, clean facility throughout. breakfast was good too, filling and nice variety. all-in-all a great deal at this price.

We love our stay

Clean room. Comfortable bed .Great breakfast. Easy free parking. Walmart & some food options close by

Our room was quiet and comfortable. Nice beds and spacious room.

Clean room, comfortable bead, nice atmosphere overall. Have stayed previously with same great experience. Close to the airport to catch and early morning flight.

Second time staying here for business and it’s nice and newer property

Was pleasantly surprised by everything in the hotel was top notch. Room was a good size and staff were great. Recommend to all

As a regular at this location I notice the breakfast isn't as good. Instead of wgole pieces of bacon they are serving a bowl of crumbled bacon, the french toast is now hard in texture and the scamble eggs are water logged. Unsure whats happening.

It was a very nice hotel for a reasonable price.

Awesome property

The stay was fine however however the facility is dirty and could benefit from some cleaning and repair. In our room the couch was dirty as well as the curtains/drapes. Someone stuck a vape device in the towels in the bathroom which we found in the morning. The good stuff...The front desk staff was excellent, the continental breakfast was decent and the lobby was cleanly. One suggestion for the property is to have vanilla and hazelnut creamer for the coffee.

Service was great—comfortable beds and bedding.

I stayed I believe August 3rd they had nearly 50 dollars tied up in my account until yesterday 8/27/2025. Also, they added a 70 fee two weeks later and I have no idea what that charge was for. I will NOT stay here or any other Hyatt again. Am currently contesting all these charges the Hyatt added on nearly two weeks after my stay and hopefully I will be able to recover some of this nonsense. If you stay here do not have any of your debit or credit cards on file, use cash.

Good

There were no bedside ports to charge your phone/watch. The furniture has seen its day as well. Of course, a nice restaurant and room service on the property would be a plus, but I understand not all properties offer the same amenities. I will continue to stay at this Hyatt every time I make a trip that direction.

When we arrived a lady was sitting in front of the doors, intoxicated and screaming at her kids. She could barely walk. I informed front desk staff and she was pretty uninterested. Our first room was dirty and had some strange gross things on the headboard. Front desk gave us a different room and it was much better. The thermostat didn’t work well and the AC ran most of the night which made the room very cold. The furniture is very old and run down. The couches in both rooms were stained. Shower was clean. I wouldn’t choose this hotel again. But the rate was pretty decent.

My kid had great time.

Easy check in. Great service

Started out a little rocky. Power outage but the staff was accommodating and helpful until the power was restored. Beautiful hotel and very comfortable

Our air conditioner rattled all night but other then that it was great

Everything was good, except breakdast was 3/5

Bed and pillows were Devine, slept so good. The breakfast was delicious something for everyone. Room was spacious and clean.

Very friendly and helpful staff.

Very spacious room!

It was awesome. Just wish pool was 24 hr

None

Good

Close to shopping plazas, fast food restaurants, park, and the freeway is just minutes away making it easy to be on your way.

Food on the floor. Bathroom not clean Rooms seem rundown. Ac was noisy. Checked in after 6, room not ready. Had to wait in the lobby. Was told first the were oversold and no room available

The bed was comfortable. The room was spacious and clean.

Great place, great staff!

The breakfast was awesome and front desk workers where nice

GREAT amenities, food, and conveniently placed at the edge of Mesa for easy access to the highway. Although an "unready" room was given to us, front desk immediately called and had us placed in another room 10 minutes upon check in. Food options were great although wish I could've made my own waffles. Very quiet and peaceful.

clean and easy parking, close shopping place

Check in time is 3:00. We got there around 3:40 and were told we had to wait 20 minutes until our room was ready. I feel the room needs to be ready by check in time or why even have a check in time

Everything was fine restroom floor and tile areas had hair on them other than that beds are comfortable. Everything else looked OK.

Nice place to be in

spacious rooms-love the separate part that has couch. Separate part and counter for food, coffee. Just like overall lay out of room. Also we like the pool and hot tub.

Nice place.

Very Quiet and nice clean rooms…really enjoyed the free breakfast

Excellent

I was coming in town for a conference that started early in the morning, and instead of having all my belongings “cook” in the AZ heat they allowed me to check in early in the morning. Thank you Ed!

The front desk staff were very helpful and friendly Ana and Claudia helped us print our boarding passes and gave us info for a gas station

Property had many dining option within a few minutes drive. The staff was very helpful in suggestions on where to stay on the next day of our trip. The hotel was clean and I felt safe. It was also quiet and relaxing.

The waterfall at the pool is very relaxing.

The curtains need to be thicker to avoid the sunlight coming in which failed to let us sleep in.

Always a great stay.

All was good

Good for business

Our experience was great. The breakfast had great options, the pool was great and the staff were so nice

The front desk staff are extremely helpful and friendly.

Great location. Close to dining, shopping, and even a Walmart for anything you forgot to pack. Breakfast was tasty. Will stay here again.

I enjoy staying here. The rooms are nice, the property is always clean, and parking is convenient. I will be returning for future stays.

Every time I stay at this property is a great experience. I would recommend this place to everyone.

Excellent breakfast service.

We were in town for a wedding. Centrally located we were able to get around town quickly and easily.

My husband and I were celebrating our anniversary and decided on a last minute staycation. Staff was super friendly, the bed was SO very comfortable, and breakfast was delicious. I loved that there was a pool and a putting green. We definitely want to come back and stay again!

Everything was fine

Easy access .

Didn't like the shower head and low water pressure. Room is nice but could be updated. Very friendly staff, good food and great cocktails.

Enjoyable stay.

Our stay was very comfortable. The beds were great. The breakfast food on this day wasn’t was okay.

Older property, but well maintained and clean. Friendly staff and comfortable, quiet accommodations. Location is close to numerous dining options as well as shopping within walking distance.

The other guest were nosy. Kids were yelling and screaming all night and slamming doors.

Room was nice but two of our party got food poisoning after breakfast

Wonderful place to stay!

Staff front desk very rude will not stay again Rating -ZERO

Our stay was fine. The staff we encountered, in particular Ed at the front desk, was super friendly & knowledgeable! Our only cons were that the shower/sink water never got cold & was at best, lukewarm if not scolding; and the room A/C had a real tough time getting & staying below 70 degrees.

Our stay was amazing I highly recommend it!!!