Colonade Motel

Room was discussing Staff was friendly Had to wake them up cause of time checked in :( Broke my toe from the bed after bed fell when I sat on it and broke staff had to come put bed on floor, all around bad experience had to leave and they moved me to different hotel 2 blocks away which was better but not much no hose keeping dirty towels hot tub not working.

The staff was great. Everything worked. The room smelled and was in poor condition.

there is a infestation of german cockroaches in room 203... my room

Air conditioner good.pool didn't try pool.

We left and dropped the key at the check in window (which was again unstaffed). On our way out we saw a police car pulling in. Don’t know what that was about but seems kind of sketchy. Total rip-off. Do not recommend.

Great!

there was no air condition and do not about the pool it was to cold to use.

Dirty no towels roaches

It was clean, Room would probably rate 2 stars out of 5.

It was clean, Room would probably rate 2 stars out of 5.

The room had no pots and pans, no silverware, no microwave !! The room was unfinished like they needed to finish the walls and there was a water tank unclosed

The room had no pots and pans, no silverware, no microwave !! The room was unfinished like they needed to finish the walls and there was a water tank unclosed

Actually, stayed at the Miles Motel on referral from Colonade Motel. Horrible place to stay. Lights did not work. Water only produced a trickle and no hot water. Refrigerator too close to wall so would not open without opening the freezer. Floors were filthy. TV was dying. paid for 3 nights before staying one night. Motel would not refund the 2nd and 3rd night. Motel should be declared a health hazard and shut down.

Actually, stayed at the Miles Motel on referral from Colonade Motel. Horrible place to stay. Lights did not work. Water only produced a trickle and no hot water. Refrigerator too close to wall so would not open without opening the freezer. Floors were filthy. TV was dying. paid for 3 nights before staying one night. Motel would not refund the 2nd and 3rd night. Motel should be declared a health hazard and shut down.

Rooms were terrible. Drug users hanging out late at night. Lights did not work. Mattresses were in terrible condition. We got our money back and left.

Rooms were terrible. Drug users hanging out late at night. Lights did not work. Mattresses were in terrible condition. We got our money back and left.

Top of bed sheets were stained bathroom is already floor was dirty

Top of bed sheets were stained bathroom is already floor was dirty

Uneventful

Uneventful

One hour after laying down I had to leave because my bed had an extreme bed bug infestation.

One hour after laying down I had to leave because my bed had an extreme bed bug infestation.

room had no trash can, fans busted, floors dirty, no night table, bathroom disgusting. Worst motel I ever stayed in! never again

room had no trash can, fans busted, floors dirty, no night table, bathroom disgusting. Worst motel I ever stayed in! never again

Did not stay

Did not stay

The first there was noone in the fron office she was in the back and dint come out after 20 min of ringing a bell im sure doesnt work. Had to call another property to get in contact. The first room had burn holes in the cover and broken furniture. So i change to a room that wasnt much better. Then in the morning coukdnt check out because once again the manager was unreachable. This is place is not worth the timr or money.

The first there was noone in the fron office she was in the back and dint come out after 20 min of ringing a bell im sure doesnt work. Had to call another property to get in contact. The first room had burn holes in the cover and broken furniture. So i change to a room that wasnt much better. Then in the morning coukdnt check out because once again the manager was unreachable. This is place is not worth the timr or money.

Breathe taking properly and scenery

Breathe taking properly and scenery

There was no hot water had to. Walk3 flight of stairs 2 tomes first time gave. Wrong key 3nd time now towels 3rd time no hot water. Got very cold that night and there was no heat.

There was no hot water had to. Walk3 flight of stairs 2 tomes first time gave. Wrong key 3nd time now towels 3rd time no hot water. Got very cold that night and there was no heat.

I will always spend more money. Disgusting.

I will always spend more money. Disgusting.

Flying dust monsters, missing electrical outlet, COCKROACHES EVERYWHERE!!!! Disgusting

Flying dust monsters, missing electrical outlet, COCKROACHES EVERYWHERE!!!! Disgusting

Dirty lots of bugs noisy all night

Dirty lots of bugs noisy all night

After paying for my room at the hotel I thought I was staying at, I was then sent to a second “property” to get my key. From another lady . After fully checking my id from the fax they just received two mins before and also verifying my phone number. I was then told to make sure to bring the key back the following day . Then next I was told my room was at an apartment complex about a mile further. This being the third “property” I had to go to was just ridiculous . I showed up and the apartment complex was horrible . Squatters every where , hardly any outside lighting, and the second office never even told me which building my room was in so I had to walk thru an entire complex to locate my room . Once I finally found it the screen was removed from the main window and also the stopper on the inside that keeps the window from opening all the way . Going into the room I found two bathrooms with our shower curtains or toilet paper . It smelled horrible . Pet hair every where . Microwave front door covered with electric tape to hold it together . Looked like some one just left 5 mins before I got there . Worst experience I’ve ever had with any hotel . I would give this place zero stars if it was an option . It to mention they have at least 20 no refunds signs in each of the “properties” I was in . I returned the key immediately and let them know I would reach out to hotels.com for a refund ! DO NOT STAY at any of these properties! EVER !!!

After paying for my room at the hotel I thought I was staying at, I was then sent to a second “property” to get my key. From another lady . After fully checking my id from the fax they just received two mins before and also verifying my phone number. I was then told to make sure to bring the key back the following day . Then next I was told my room was at an apartment complex about a mile further. This being the third “property” I had to go to was just ridiculous . I showed up and the apartment complex was horrible . Squatters every where , hardly any outside lighting, and the second office never even told me which building my room was in so I had to walk thru an entire complex to locate my room . Once I finally found it the screen was removed from the main window and also the stopper on the inside that keeps the window from opening all the way . Going into the room I found two bathrooms with our shower curtains or toilet paper . It smelled horrible . Pet hair every where . Microwave front door covered with electric tape to hold it together . Looked like some one just left 5 mins before I got there . Worst experience I’ve ever had with any hotel . I would give this place zero stars if it was an option . It to mention they have at least 20 no refunds signs in each of the “properties” I was in . I returned the key immediately and let them know I would reach out to hotels.com for a refund ! DO NOT STAY at any of these properties! EVER !!!

Outstanding Service Property Manager handled the stay well.

Outstanding Service Property Manager handled the stay well.

Cops were there at least 3 or 4 times. There was 2 fights and some woman came up to my husband and said only $20 for some "playtime". Ive never had a worse experience in my life.

Cops were there at least 3 or 4 times. There was 2 fights and some woman came up to my husband and said only $20 for some "playtime". Ive never had a worse experience in my life.

Everything about the room was dirty, sticky and smelly. Including sticky note tabs and half eaten lollipops throughout the room. There was blood stains in the sheets. There was people staring at us through the see through curtains and other individuals (not workers) knocking on our window and door at 1-3am. The wifi didn’t work, it was needed for business purposes. The keys to enter the room didn’t work. There was cats everywhere, including the smell of pee. The appliances sounded like they were going to explode. The listed amenities were unavailable, even though they were included in the fee. Once trying to turn on the A/C a cloud of dust puffed out and was very gross. We couldn’t shower due to the tub being dirty and no towels provided. As well as no trash cans to properly dispose of trash. The tv remote didn’t work, when going to push the buttons it was sticky.This was the perfect set up for a horror movie.

Everything about the room was dirty, sticky and smelly. Including sticky note tabs and half eaten lollipops throughout the room. There was blood stains in the sheets. There was people staring at us through the see through curtains and other individuals (not workers) knocking on our window and door at 1-3am. The wifi didn’t work, it was needed for business purposes. The keys to enter the room didn’t work. There was cats everywhere, including the smell of pee. The appliances sounded like they were going to explode. The listed amenities were unavailable, even though they were included in the fee. Once trying to turn on the A/C a cloud of dust puffed out and was very gross. We couldn’t shower due to the tub being dirty and no towels provided. As well as no trash cans to properly dispose of trash. The tv remote didn’t work, when going to push the buttons it was sticky.This was the perfect set up for a horror movie.

Room full of roaches, bed full of bed bugs, broken furniture, lots of cigarette smoke odor and lots of burns marks thru out the whole room..

Room full of roaches, bed full of bed bugs, broken furniture, lots of cigarette smoke odor and lots of burns marks thru out the whole room..

The water heater was on the room. The shower had no hot water. The room smelled like Mildew . It seemed like there was water damage previous and they did the bare minimum to fix and repair the room. The furniture piece we're warped at the bottom and splitting. There were bugs crawling around the room. House services did not clean the room well and there was trash all over the room and no trash can what so ever in the room. The bed was unbearably uncomfortable. Description of the room didn't match the website either. THE ROOM WAS SUPPOSE TO HAVE A QUEEN SIZE BED. IT WAS A FULL. MY WIFE AND I BARELY FIT ON THE BED. There were drug addicts walking around the complex. Cops were out and about in the hotel. Over experience was terrible. Never again.

The water heater was on the room. The shower had no hot water. The room smelled like Mildew . It seemed like there was water damage previous and they did the bare minimum to fix and repair the room. The furniture piece we're warped at the bottom and splitting. There were bugs crawling around the room. House services did not clean the room well and there was trash all over the room and no trash can what so ever in the room. The bed was unbearably uncomfortable. Description of the room didn't match the website either. THE ROOM WAS SUPPOSE TO HAVE A QUEEN SIZE BED. IT WAS A FULL. MY WIFE AND I BARELY FIT ON THE BED. There were drug addicts walking around the complex. Cops were out and about in the hotel. Over experience was terrible. Never again.

The staff are excellent and wonderful. The corridors to the apartments are dirty.

The staff are excellent and wonderful. The corridors to the apartments are dirty.

The first room we tried smelled like cigarette smoke. 2nd room we tried appeared to have mold. We were not able to stay there.

The first room we tried smelled like cigarette smoke. 2nd room we tried appeared to have mold. We were not able to stay there.

It was not even a hotel, it was a flop house with permanent residents renting by the month. I took one look at the room and headed back to the office to get my refund. I would take this place off your list of places to stay. They even said it was not a hotel when I got my money back. They referred to it as a MOTEL like in the 50's, it was so bad, I could not even stay there and I am not that picky if it is cheap. Take it off your list!!!!

It was not even a hotel, it was a flop house with permanent residents renting by the month. I took one look at the room and headed back to the office to get my refund. I would take this place off your list of places to stay. They even said it was not a hotel when I got my money back. They referred to it as a MOTEL like in the 50's, it was so bad, I could not even stay there and I am not that picky if it is cheap. Take it off your list!!!!

This place is a dump . I would not recommend it for anyone dog n cat crap everywhere loud noise calk in the bathtub room was falling apart stained mattresses one pillow per bed burnt n stained bedding pool was closed and charged 100.00 a night

This place is a dump . I would not recommend it for anyone dog n cat crap everywhere loud noise calk in the bathtub room was falling apart stained mattresses one pillow per bed burnt n stained bedding pool was closed and charged 100.00 a night

I travel often on a tight budget. I am always on the lookout for the cheapest price and location. So I expect the cheapest deal to not be the greatest quality. In this case I am not disappointed. There were cockroaches in the room. No trash can. No extra TP. No microwave oven. The AC did not work. The bed was so squeakie we had to put the mattress on the floor and sleep with the light on and one eye open to deter the roaches.

I travel often on a tight budget. I am always on the lookout for the cheapest price and location. So I expect the cheapest deal to not be the greatest quality. In this case I am not disappointed. There were cockroaches in the room. No trash can. No extra TP. No microwave oven. The AC did not work. The bed was so squeakie we had to put the mattress on the floor and sleep with the light on and one eye open to deter the roaches.

This is more of a residential place than a roadside motel. The room was spacious, but dirty and in disrepair. There were roaches, no door number, broken door locks, no top sheet on the bed. The front desk gave us a refund immediately and we went to stay in the Holiday Inn near Gilbert. Sign says "free itch" instead of "kitchen". Should've known better!

This is more of a residential place than a roadside motel. The room was spacious, but dirty and in disrepair. There were roaches, no door number, broken door locks, no top sheet on the bed. The front desk gave us a refund immediately and we went to stay in the Holiday Inn near Gilbert. Sign says "free itch" instead of "kitchen". Should've known better!

At check-in I was told they had no rooms so they were to move me to a sister motel - Miles motel - 0.7 miles away. It was disgusting. 7 cockroaches in the bath tub. More in the kitchenette. There bathroom door was broken. There were stains everywhere. One razor thin pillow. Only bedroom light was on the ceiling fan. No bedside table. Smoke detector was covered in a plastic bag. No shampoo only two bars of very small soap. Carpet was sticky. A horrible experience. It would be nice to stay at the motel I chose and not be sent to a 1 star slum down the road

At check-in I was told they had no rooms so they were to move me to a sister motel - Miles motel - 0.7 miles away. It was disgusting. 7 cockroaches in the bath tub. More in the kitchenette. There bathroom door was broken. There were stains everywhere. One razor thin pillow. Only bedroom light was on the ceiling fan. No bedside table. Smoke detector was covered in a plastic bag. No shampoo only two bars of very small soap. Carpet was sticky. A horrible experience. It would be nice to stay at the motel I chose and not be sent to a 1 star slum down the road

The photos didn’t match the place. Awful.

The photos didn’t match the place. Awful.

When I checked in the clerk told me they have no rooms available, the place looks like a dump, please credit my credit card

When I checked in the clerk told me they have no rooms available, the place looks like a dump, please credit my credit card

Easy check in, location does not have a updated phone number on google and could not reach th motel which was frustrating.

Easy check in, location does not have a updated phone number on google and could not reach th motel which was frustrating.

Room was dirty trash behind lamp table Just a bad experience will never return!!

Room was dirty trash behind lamp table Just a bad experience will never return!!

Kinda run down

Kinda run down

Run down

Run down

T a problem

T a problem

The upshot, hotel.com peeps, when offered the option of paying on line or paying upon arrival, pay online. They gave away my room to a walk-in who paid more. Plain and simple. I did not stay here and cannot speak to any part of the property other than that horrible essential oil thing that she was using to pollute the breathing space of every customer. They gave away my room to a customer who paid more. Simple as that. If you go here, pay up front and transact through the night window. Absolutely obnoxious (and noxious) gases in the office.

The upshot, hotel.com peeps, when offered the option of paying on line or paying upon arrival, pay online. They gave away my room to a walk-in who paid more. Plain and simple. I did not stay here and cannot speak to any part of the property other than that horrible essential oil thing that she was using to pollute the breathing space of every customer. They gave away my room to a customer who paid more. Simple as that. If you go here, pay up front and transact through the night window. Absolutely obnoxious (and noxious) gases in the office.

We were told to stay at a branch motel by Colonade motel manager. The manager sent us to Miles Motel just east of Colonade motel.

We were told to stay at a branch motel by Colonade motel manager. The manager sent us to Miles Motel just east of Colonade motel.

When I got to Colonade we were sent down to another facility. It was a run down facility where most of the tenants were extended stay low rent customers. The carpet in the room was wet and the tile floor was sticky. The smoke detector wiring was hanging loose without a detector. The room smelled heavily of tobacco. Switch plates were broken. The privacy curtain on the front window was sun rotten with large gaping holes. When the bed spread was pulled back the sheets were dirty and it took an hour form them to be replaced. The TV was broken. A mini TV was brought in to replace it. The furniture was broken. The front desk clerk was a very unpleasant and denied there was any problems. This is the worst motel experience ever!

When I got to Colonade we were sent down to another facility. It was a run down facility where most of the tenants were extended stay low rent customers. The carpet in the room was wet and the tile floor was sticky. The smoke detector wiring was hanging loose without a detector. The room smelled heavily of tobacco. Switch plates were broken. The privacy curtain on the front window was sun rotten with large gaping holes. When the bed spread was pulled back the sheets were dirty and it took an hour form them to be replaced. The TV was broken. A mini TV was brought in to replace it. The furniture was broken. The front desk clerk was a very unpleasant and denied there was any problems. This is the worst motel experience ever!

We booked this place because of the proximity to where we were visiting. We got to the motel and they sent us down the street about 1 mile. This next motel sent us 2 miles down the road to an apartment. The place stunk of cigarette smoke and there was a dirty dish in the sink. The vertical blinds were old and the slats were falling. The TV was something out of the 1980's. Would not recommend this place to anyone.

We booked this place because of the proximity to where we were visiting. We got to the motel and they sent us down the street about 1 mile. This next motel sent us 2 miles down the road to an apartment. The place stunk of cigarette smoke and there was a dirty dish in the sink. The vertical blinds were old and the slats were falling. The TV was something out of the 1980's. Would not recommend this place to anyone.

It was nice to finally get privacy. Without hotel managers monitoring your every move was great. Usually I pay alot of $$ for this kind of discreetness. It was nice still having money in my pocket after paying the bill😊👎👍

It was nice to finally get privacy. Without hotel managers monitoring your every move was great. Usually I pay alot of $$ for this kind of discreetness. It was nice still having money in my pocket after paying the bill😊👎👍

It was disappointing . I called ahead and told the Colonade my arrival time because I was coming from San Diego & knew I would arrive after midnight. I arrived my card was debited then I was told my room was given to someone ELSE but I could go to a "sister" motel down the road. My room smelled of smoke & had none of the amenities that I paid for or expected !!

It was disappointing . I called ahead and told the Colonade my arrival time because I was coming from San Diego & knew I would arrive after midnight. I arrived my card was debited then I was told my room was given to someone ELSE but I could go to a "sister" motel down the road. My room smelled of smoke & had none of the amenities that I paid for or expected !!

When we arrived they said that they did not have a room for us because they were full and sent us to Miles Motel 5911 E Main St, Mesa, AZ. The Miles Motel was nothing but a roach infested dump and I have the pictures to proof it!

When we arrived they said that they did not have a room for us because they were full and sent us to Miles Motel 5911 E Main St, Mesa, AZ. The Miles Motel was nothing but a roach infested dump and I have the pictures to proof it!

Friendly staff nice room beautiful big room like an apartment I was very impressed overall gets day definitely recommend

The price got my attention but it was terrible from there. An older lady and her husband run this property and it is terrible. They are rude and you are subject to their rules and what they like. The customer is NOT always right. I was in a room with bugs crawling....

The room was very very dirty. I found a cockroah and the shower curtain was incredibly dirty.

They have some small maintenance issues

The staff at check-in was very nice and helpful. We were sent to 3 different places before we finally we able to get a room, The apartment was OK but there were several things not working. The day staff wasn't helpful or nice, Mary wasn't nice at all.

There was roaches in the room. Smell like smoking even when room was non smoking. Had to go.to different hotel because no 1st floor available.

This place should be condemned. When I got to my room, there was a hole in the door where the deadbolt was supposed to be. Managements' solution was to put a "pass-thru" door knob in it, like you would use on your closet. When I entered, the furniture is all broken, not even a chair anywhere to sit in. The bedding was unmade and obviously used by a previous guest. There were NO light bulbs in the fixtures other than 1 flourescent fixture. The bath towels were stained and worn out. There was dirt and dust hanging from the ceiling fans and coating the shelves. Most covers on the electrical plugs were missing and many didn't work. I've traveled the world and stayed in some rough hotels in 3rd world counties...I've seen cleaner houses of ill repute around the world than this place......

Exterior looked fine. Inside the unit reeked with stale, heavy smoking smell. Carpet was torn and filthy. Drapes were saggy, with holes, and shredded sections. B

Bugs in the room. Noise during sleeping hours. No one in the office. Stained towels. Dingy room. Furniture in walkway upstairs. Very bad experience.

Better then expected, nice roim and friendly staff.

we got upgraded to a better room! so we where happy with that!

Lady at front desk is amazing bet customet service ever