Candlewood Suites Memphis East by IHG
About Candlewood Suites Memphis East by IHG
Located in Memphis and with Fire Museum of Memphis reachable within 14 miles, Candlewood Suites - Memphis East by IHG provides a fitness center, non-smoking rooms, free WiFi and a shared lounge. This 3-star hotel offers a 24-hour front desk and an ATM. Guests can have a drink at the snack bar. All guest rooms at the hotel are equipped with a flat-screen TV with satellite channels and a kitchen. The rooms will provide guests with a fridge. A business center and vending machines with snacks and drinks are available on site at Candlewood Suites - Memphis East by IHG. Brown Park is 14 miles from the accommodation, while AutoZone Park is 14 miles away. Memphis International Airport is 14 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Comfortable room and plenty of parking
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I did get the room I paid for.
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super helpful staff and loved the pet friendliness of the place
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Great experience would recommend and book again.
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Our room smelled like sewage. The Tv didn’t work and the carpet was filthy. It was very disappointing
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What truly made the experience exceptional was the front desk staff: Travis and Jasmine. They were welcoming, professional, and genuinely friendly. They went above and beyond to answer my questions, provide helpful information, and ensure that all of my needs were met. Their positive attitude and dedication to excellent customer service did not go unnoticed. It's rare to encounter a team that consistently makes guests feel valued and appreciated, but the front desk staff here did exactly that, but Travis and Jasmine stood out. Their hospitality played a major role in making my stay enjoyable, and they are a true asset to the hotel. I would gladly stay here again and highly recommend to anyone looking for great accommodations and exceptional customer service.
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Very clean room, good staff and safe parking amd safe environment.
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Very comfortable and clean
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Staff was friendly but I was surprised by a $50 temporary charge for incidentals. At a Candlewood? They must get rowdy guests because the bathroom mirror was cracked and furniture chipped. We did get a quiet night.
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The hotel was clean and comfortable, but the front desk was not friendly when we arrived. They did not offer a friendly greeting or make me feel at all welcome. They said nothing about the where anything was in the hotel and then rudely pointed me in the right direction when I clearly couldn't find the elevators. I wouldn't stay there again.
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I did not get what I paid for ?????
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Room smelled like animal urine. Naya in the bathroom. Door did not function properly. Jad ro spam it to close it
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The staff was very helpful with finding me another hotel. After my reservations were canceled because they were booked. And needed my payment before arrival.
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Location A/C WAS NOT CONTROLLABLE TOO HOT. TOO MUCH AIR FRESHIER EVERY WHERE. NO ICE BUCKETS.NO WATER PRESSURE IN SHOWER. Lighting was poor.
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No breakfast included
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I love that there is a access to a computer room in office, and also a laundry facility. That is amazing.. I didn't like the fact that the room that I booked was not the room that I received and then when I wanted to get the room that I purchased for the front desk guy told me no that I couldn't have it..
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Really good
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Expedia has the accessibility suite listed as king bed but it is a queen bed. The staff was apologized and offered to move us.
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Bed had two metal bars protruding out at least 6"... Sent photos to motel via text...NO RESPONSE!!!!!!!!!!!!!!
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This place had roaches and I would like a full refund. They doubled booked my room and a total stranger was able to to come in my room with a KEY my sister who was busy in my room witnessed the entire thing I want a refund this property is not safe
