SpringHill Suites by Marriott Medford
About SpringHill Suites by Marriott Medford
SpringHill Suites by Marriott Medford is offering accommodations in Medford. The property is located 11 miles from Oregon Shakespeare Festival, 11 miles from Lithia Park and 11 miles from Oregon Cabaret Theatre. Schneider Museum of Art is 15 miles away and Southern Oregon University is 15 miles from the hotel. The breakfast offers buffet, continental or American options. The hotel offers 3-star accommodations with an indoor pool, fitness center and hot tub. SpringHill Suites by Marriott Medford offers a business center for guest use. Ashland Library is 12 miles from the accommodation, while Oak Knoll Golf Course is 15 miles away. Rogue Valley International-Medford Airport is 5 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, comfort, and friendly staff. However, there are some recurring complaints about maintenance issues and breakfast quality.
- Clean and comfortable rooms
- Friendly and helpful staff
- Maintenance issues (e.g., broken TVs, thin walls, shower temperature)
- Breakfast quality and variety
- 5/5
Clean and well run property. No complaints at all.
- 5/5
Nice quiet and clean room. Breakfast is the typical so so that you get at most hotels/ motels that offer breakfast.
- 4/5
"Great stay overall. I would suggest adding more toiletries and basic kitchenware. If a microwave is provided in the room, plates, bowls, cups, and cutlery would be very helpful for guests
- 5/5
The place was excellent. Mad at myself for not selecting it sooner.
- 3/5
The breakfast was less than desirable. If the breakfast is a selling point, key feature it should be somewhat tasteful. The room was clean and early check out was easy (though I never received communication from the property when I reached out regarding shortening my stay).
- 4.5/5
First floor room with a pool. The staff had great suggestions for pizza. Price was high
- 5/5
Will return. Nice place.
- 5/5
Breakfast was great all the toppings that were provided for yougurt and oatmeal were amazing. The varieties in bread was also really nice. coffee was great and hot. Overall it was a great meal. Saved $$$ by eating at the hotel Everything was great
- 4.5/5
Breakfast area is always congested but food is decent. The staff is very helpful and friendly. Location is perfect for us. The room wasn’t as clean as we would like. Hair in the sink when we got there. The thermostat didn’t work so we had to call the desk. They sent a maintenance man quickly and he fixed the problem. He was very competent and friendly. We had stayed here a month earlier and at that time the ice machines were out of order except for one floor. They were still not working this time a month later.
- 5/5
So nice, clean friendly big space
- 4.5/5
Location
- 5/5
No EV charging on site
- 5/5
There was only one working ice machineand the pool was small.
- 3/5
Breakfast was pretty good. We were there three nights and they never cleaned our room, we just had to ask for extra towels. The sleeper was just the couch. It was okay, but a bit hard. Definitely glad we brought our own blankets too. We skipped the pool, it was a bit cloudy. The staff was nice and the place was clean. Those are important!
- 4/5
Overall good.
- 4.5/5
Enjoyed our stay! Would book again!
- 4/5
Cleanliness, breakfast quality. Was a little hectic with all the sports teams but were very polite however overpowered the continental breakfast area. Staff did good job trying to keep up. Overall nice hotel.
- 5/5
There is only 1 elevator and is VERY slow. Also 2 of the 3 Ice machines were out of order.
- 3/5
The lower rating was due to the mattress which was horrible. When your ass ends up 10 inches below your head and feet , it’s not good. Wore out and couldn’t sleep a wink
- 5/5
Overall our stay was good and beds were comfortable.
- 5/5
Very good place for staying on a Medford business trip.!
- 5/5
Great room Pool was small
- 5/5
That my service dogs were welcome. And the breakfast was great
- 5/5
Staff was super nice and accommodating. Nearby shops and restaurants..convenient location.
- 5/5
Nice clean comfy room. We enjoyed the hot tub, swimming pool and breakfast.
- 5/5
Stylish, accommodating to families, fun breakfast, very nice staff members
- 5/5
Great place to stay, rooms are clean, friendly staff
- 5/5
Comfortable and spacious rooms
- 5/5
Spacious, new and very comfortable room.
- 5/5
I liked it all
- 5/5
Location
- 4.5/5
Staff is great…especially Phylis at reception
- 5/5
Room was immaculate staff was grwat
- 4.5/5
Leaving
- 4.5/5
Listening to the children run up and down the hallway until 1:00 in the morning.
- 3/5
There were a lot of kids there, for sports games or something. Just a lot of running down the hallways on our floor and above us. Out of pool towels a lot. It’s because of all of the children not monitored that the stay was just ok.
- 4.5/5
The room was a nice suite and comfortable. Enjoyed the hot tub. Close to restaurants and shops.
- 4/5
Nice staff, spacious rooms
- 4/5
The room was clean, but the hair conditioner bottle in the bathroom was empty and came out of some water instead when I pushed it. Awkward.
- 5/5
Room was clean, service was great.
- 0.5/5
New facility The workers there were very rude and made me feel discriminated
- 4/5
Clean room, friendly staff, mediocre breakfast. I book hotels based on the breakfast and while this has the ideal spread- fruit, eggs, yogurt, breakfast sandwiches- the eggs were powder and gross, the sandwich’s were soggy and there were no condiments for them, the yogurt was a the tiny water ex brand, and the fruit was apple and orange no bananas lol. So close but yet so far
- 4/5
Nicely furnished, comfy beds.Rooms facing the parking lot hear everything outside,kid in halls noisy
- 2.5/5
No EV charger
- 5/5
Very friendly staff! Very clean! Great breakfast! Nothing couphave been any bettwr
- 5/5
Room was very clean, comfortable and quiet. Slept great! This is our new favorite place to stay when we travel to Medford.
- 5/5
We have stopped at this hotel many times over the years, and they are consistently good at cleanliness and friendliness.
- 5/5
Third time I’ve stayed here and is always good service and friendly staff.
- 5/5
Clean, spacious room. Front desk staff was warm, courteous, and professional. Gym open 24 hrs, pool (warm water) and jacuzzi were operational!
- 5/5
Property is very clean and staff helpful and welcoming. Room was quiet and location is very convenient.
- 5/5
The room was very spacious and the hotel breakfast was great.
- 5/5
Place was nice, rooms were spacious and comfortably slept 5 of us. Continental breakfast was good too - plenty to choose from, including the popular waffle station with all the toppings. Front desk staff were friendly. Location was perfect for us, close to everything.
- 5/5
Stopped as the halfway point from SF to Eugene with a tired boy Clean, quiet, safe, good hot breakfast - perfect!
- 4/5
I did not stay in the hotel on the 20th of November. I arrived on the 21st and departed on the 22nd. The stay was good just like any other hotel. Overall the experience was good.
- 5/5
We always stay here central location. Clean and friendly staff.
- 5/5
Nice hotel, price is right, everyone very nice, comfortable beds
- 4/5
Words
- 4/5
The property and rooms were clean. We just happened to be there when a traveling child’s sports team was there. It was very loud and busy:)
- 5/5
Very Awesome Place! I will be back again and refer to others! Staff was awesome, property was clean. Overall servise was excellent!
- 1/5
My room was rancid with cigarette smoke and the front desk didn't seem to care.
- 5/5
Clean room, nice breakfast, friendly staff, and comfy beds
- 4/5
Yes
- 5/5
AC kept room comfy, everything was cleaned, beds were comfy
- 5/5
The lady at the desk was very nice at check in
- 5/5
My husband and I stay here and nowhere else every year when we come to Medford and we have plenty family there. But this place is our home away from home.
- 4/5
The room was nice. I did have a couple of lights over the bed that did not work but all in all a nice room and quiet.
- 5/5
Very nice stay. Clean and comfortable. Staff was very friendly.
- 2/5
It was just ok
- 4/5
Never been to Oregon before. I felt
- 3/5
The staff was great! My room had a funky smell as a result of having Top Raman noodles thrown in the a/c unit. After finding the noodles, I kind of questioned the overall cleanliness of the room. Breakfast was mediocre, typical “free breakfast”. If I ever go back to Medford, I will stay elsewhere.
- 5/5
The room was clean, the staff were friendly, and breakfast was adequate.
- 5/5
Room over cleaned with chemicals had an allergic reaction to bedding
- 5/5
Loved the room, staff and hotel experience!
- 4/5
Breakfast was great.
- 5/5
Our trip was very good & we enjoyed the area. The staff were friendly & helpful. The breakfast was great.
- 5/5
Love the beds and the spacious clean rooms.
- 5/5
Nice clean rooms. Check in was quick and easy. A little noisy outside but would stay here again.
- 5/5
Great, easy stay
- 5/5
Good place to stay
- 5/5
The room is very clean and new. The bed I was quite soft though. We enjoyed the stay
- 4/5
Clean and convenient.
- 4/5
Everything was great except breakfast. Breakfast eggs were watery and turkey sausage was tasteless.
- 5/5
We enjoy our stay at SpringHill. Room is clean and we love the modern design. Breakfast has many options.
- 5/5
Great
- 5/5
Stayed multiple times at this location. Great customer service, consistently provides quality accommodations.
- 4/5
The quality of Breakfast could be better.
- 5/5
Spacious room. Good breakfast area. Clean. Good layout of room with split bathroom / sink area and separate sitting area with desk & sink / refrigerator / counter area. Better value than comparable Courtyard brand. All Marriotts get good scores, we keep coming back to SpringHill.
- 5/5
Good sized room and shower. Breakfast was good
- 5/5
We got an upgrade and the room was amazing and spacious. Super quiet with lots of dining options nearby. Free breakfast is a bonus with good eats. Friendly staff
- 2/5
This trip was just the wife and i so we booked a king suite. When we checked in the desk person said that they upgraded us to a double queen suite. I said that was not an upgrade because we wanted the king suite. They proceeded and said that they where all sold out of the king suites.
- 5/5
Central location and close to everything!
- 5/5
Clean, great breakfast, small room but it was one night
- 5/5
Essy access very comfortable
- 5/5
Our stay was very comfortable and the location is convenient, right off the highway (some background noise but not too bad). The pool and Jacuzzi are a plus and breakfast is good. The staff are very welcoming. I would recommend staying here.
- 5/5
Great customer service and nice clean rooms, very accommodating
- 5/5
Phyllis was amazing
- 3/5
Very disappointed that housekeeping was not provided one day, even though we requested it. The « every second day housekeeping » is nonsense. Just a cost saving measure. Hilton had the same procedure but over-rode it to provide daily housekeeping on request. Marriott did not.
- 5/5
The hotel rooms w
- 5/5
From the moment of check in to the check out, the staff exceeded our expectations. I did not get names but everyone from front desk staff all the way to housekeeping were so kind and willing to help in anyway they could. We will return when we are back in the area for an extended period.
- 5/5
The checking staff was super helpful when we arrived.
- 4/5
I like services and the people nice and friendly.
- 4/5
Large room but no outlet on one side of the bed so could not use my c-pap, shower leaked on floor. Very clean but was not informed that housekeeping was every other day.
- 4/5
Rooms on the roadside are very noisy most of the night. Earlier times we have stayed there we were on other side and it was very quiet
- 5/5
I love having extra room for my kids
- 5/5
Clean and quiet.
- 5/5
Great service and clean.
- 5/5
Property, building, room were very clean and well maintained.
- 5/5
The property was accommodating for my sister, Mom and I
- 5/5
Wonderful service from the employees. Rooms were clean, modern, and comfortable layout. Price was great for the quality. Breakfast could use some fresh fruit and gluten-free options.
- 5/5
Great location.
- 5/5
Facility is very nicr, the staff were wonderful, our room could have been a bit cleaner.
- 3/5
Our family of 6 was on the first floor. It was very noisy outside our window with people and traffic at night and sounded like our window wasn’t fully shut all the way but was. The window also didn’t lock which made me feel very uneasy. There also was a lot of noise in the hallways very late at night. The pool is small and was not very clean. My boys ended up with someone’s false lashes in their goggles, which was gross. The breakfast was good, well stocked and had plenty of options.
- 5/5
Nice place to send my reps
- 5/5
Staff was so professional. Rooms clean--couldn't ask for more.
- 5/5
Nice rooms!
- 5/5
Great place to stay .
- 4/5
Convenient and extra space in the room makes it nice.
- 2/5
pool wasn't broke went to property next door very inconvenient.
- 5/5
Great service
- 1/5
Terrible customer service.
- 5/5
I really like this hotel. Perfect location and very clean. Definitely recommend.
- 5/5
Very accessible and convenient, a nice and clean place. Friendly and polite staff. Thank you!
- 2/5
Horrible breakfast
- 5/5
Awesome!!
- 5/5
Beautiful property, very clean and friendly staff.
- 5/5
Rooms were very clean and well laid out.
- 5/5
We were booked at the wrong one...should have been by the airport...very disappointing
- 5/5
Great stop for our family of 5. Staff was accommodating and friendly.
- 5/5
Great trip for Thanksgiving, only complaint is the toilet was as small as could be. Couldn’t hardly get off the toilet with my bad hip and knee, no pull handle either.
- 1/5
Horrible experience tonight. Reserved two room, showed up and front desk receptionist was on a call with her boss for five minutes until I told her we really needed to check in now because our kids needed to use restroom. We were then given two room keys, both had other guests in the room! So, had to go back in line and get another two keys, screwed up and only gave us one room. Go to the one room and the room is unclean. Like gross. Urin spray and hairs in bathroom. Will never stay here again!
- 5/5
I've stayed here a few times now, and every time is excellent. The staff is friendly and accommodating, the rooms are spacious, comfortable, and clean, and the hotel stays relatively quiet, even when busy. Breakfast is basic but plentiful, and there are plenty of options for grab-and-go if you don't want to sit and eat. It can get pretty busy and the food area is pretty small, so just be aware of that! Otherwise, a great option if you're coming through Medford.
- 4/5
Overall great property - breakfast could be better
- 5/5
Wonderful
- 5/5
good location, walking distance to dining, good room layout for a family of 5
- 5/5
Clean and spacious room. Breakfast didn't offer a lot of choice, but it was good and quick. There were noisy kids running up and down the hallway one night that was annoying as it was about 9:30. Where are the parents? I called the front desk and the woman said she'd come up, but it stopped shortly after my call.
- 5/5
Staff was very friendly. We were there for my daughter’s softball camp and tournament. Hours after we had checked out she had realized she forgot her camp t-shirt in the room. She was positive they just thew her shirt away. When we asked the front desk, they told us nothing was found in the room. They called the housekeeper, she brought down bags of bedding from our floor and dug through them. She found it! Wrapped in the sheet! We were SO incredibly happy. They went above and beyond any other hotel I have ever forgotten an item in. We were very pleased with our stay!
- 4/5
The only downside to this property is the noise from the adjacent highway. Bring ear plugs and you will be fine.
- 5/5
Great business hotel, allowed me to rest and work on my day off. Good, quiet fitness room.
- 3/5
The room was very cleaned, very spacious and over priced. Housekeeping keyed into my room on the last day of check-out at 9am.
- 5/5
Exceeded our expectations. Thanks
- 5/5
Facility is very clean and location is great for shopping. Staff are very friendly and helpful.
- 5/5
Nice and clean hotel! Liked spacious and comfortable rooms. Would stay again.
- 5/5
This hotel was quiet, very clean and the beds comfortable. Staff friendly and helpful. A great breakfast bar far nicer than other hotels I’ve stayed at. Definitely recommend!
- 4/5
It was nice property. Rooms were good size. Breakfast was also very good. Staff was helpful.
- 5/5
A bit on the expensive side.
- 4/5
It was in a nice are, not too noisy
- 4/5
Stayed one night passing thru. Easy parking for our truck and several nearby restaurant. Good stay.
- 5/5
We just stayed one night hotel is clean and staff was very nice
- 5/5
Clean comfortable hotel
- 5/5
The two queen bed suite was very comfortable, modern, and clean. We appreciated the little things like targeted bedside lights. Comfortable bed and pillows. Breakfast was good.
- 5/5
Nice breakfast, except no potatoes. Noce location.
- 5/5
Spacious, friendly environment and very clean!
- 2/5
Housekeeping leaves a lot to be desired. When we got there and we moved the ottoman that was garbage underneath it. the carpet didn't appear to be vacuumed at all. We asked for more towels and they brought them to us as we were eating or breakfast for us to carry them up to the room. That was kind of hard seeing how we had two small children with us. We asked for more conditioner than they replace the conditioner but didn't open it and we couldn't figure out how to open it so we just gave up. There were only two dresser drawers so that was inconvenient when you have a family of four. The swimming pool area was pretty much useless for us as there was way too much chlorine in the area with very little of ventilation. So it was causing all of our eyes to burn and my youngest who has asthma to start having issues. Even though we open the outside door it still didn't help. Therefore we only use the pool for about 30 minutes on our 4-day stay. Even that long. The good: The breakfast was great. A lot of options to choose from. The lady that was running it was super friendly and helpful. The breakfast area was clean and tidy as well as the dining area
- 1/5
Room was filthy, pills, pubic hair, hairs in bed. Disgusting
- 5/5
The place was clean and cozy very nice rooms and pool was great and having free breakfast was fantastic
- 5/5
Expedia messed up my reservation but the front desk guy was GREAT! He got us all set up and was super kind. Room was Venti clean and well set up. Loved the black out curtains.
- 4/5
Breakfast was included and the choices were nice.
- 4/5
All was ok
- 5/5
Clean, up to date, and comfortable
- 5/5
Very clean, nicely appointed room and friendly staff. I will visit again soon!
- 5/5
Stay was great no complaints
- 5/5
Room is large.
- 5/5
The staff was wonderful, helpful, and friendly.
- 4/5
We stayed for 2 nights. From the Front desk staff to the breakfast buffet staff everyone was attentive, friendly, and helpful. While the hotel was under renovation which they said will be completed by April (2024) we did not experience any issues with noise or inconveniences. We booked a king room and that was clean, spacious and comfortable. The fitness room was small with two treadmills and one elliptical luckily had it to our selves when we utilized it. They also had a small pool and hot tub. FYI, our room had not been renovated yet but was more than acceptable. Overall, we enjoyed our stay and would return if staying in Medford again.