Candlewood Suites Medford by IHG

2-star hotel Excellent 3548 Heathrow Way, Medford, OR, 97504
Candlewood Suites Medford by IHG

About Candlewood Suites Medford by IHG

Located 16 miles from Oregon Shakespeare Festival, Candlewood Suites Medford by IHG offers 2-star accommodations in Medford and features a terrace. The property is around 16 miles from Lithia Park, 16 miles from Oregon Cabaret Theatre and 16 miles from Ashland Library. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and a microwave. The hotel also offers a car rental service and a business center. Oak Knoll Golf Course is 19 miles from Candlewood Suites Medford by IHG, while Schneider Museum of Art is 20 miles away. Rogue Valley International-Medford Airport is 0.6 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.4 / 5
Excellent 693 reviews

The hotel generally receives positive reviews for its cleanliness, comfort, and friendly staff. Many guests appreciate the convenience of the airport shuttle and the availability of full kitchens in the rooms. However, some guests have issues with the noise level, particularly from the refrigerator and heating/cooling system, and a few have had negative experiences with certain staff members.

What guests liked
  • Clean and comfortable rooms
  • Friendly and helpful staff
What could be better
  • Noise from refrigerator and heating/cooling system
  • Inconsistent staff behavior
  • Phillip Jun 2026 · via expedia
    5/5

    We have stayed here a few times and always a good experience no issues to report

  • Josephine Jun 2026 · via booking
    4.5/5

    Superb

  • Michele Jun 2026 · via booking
    4.5/5

    Very clean. Staff friendly. Kitchen was great. Close to airport. Laundry was great to have Nothing stood out

  • Mary May 2026 · via expedia
    4/5

    Very pet friendly- not just pet tolerant. Good value.

  • MarthaVeronica May 2026 · via priceline
    5/5

    Everything was fantastic! Comfy beds, clean bathrooms, amazing staff, location is great. And when I have to catch a flight the shuttle service is great/ great place to leave your car for long term parking as they also have a shuttle pick up service from airport. Wish they had breakfast :)

  • Marthaveronica May 2026 · via booking
    5/5

    Everything was fantastic! Comfy beds, clean bathrooms, amazing staff, location is great. And when I have to catch a flight the shuttle service is great/ great place to leave your car for long term parking as they also have a shuttle pick up service from airport. Wish they had breakfast :)

  • Jeffrey May 2026 · via priceline
    5/5

    Everything

  • Jeffrey May 2026 · via booking
    5/5

    Close and fast Everything

  • Timothy May 2026 · via booking
    5/5

    Exceptional

  • Tina May 2026 · via expedia
    5/5

    This the 8th time to stay at the candle wood. This was the best stay yet & the staff where friendly & really catered to our needs

  • Shelly May 2026 · via expedia
    5/5

    Airport transport

  • Theresa May 2026 · via expedia
    4/5

    Staff was very accomodating and friendly!

  • Susan May 2026 · via hotels.com
    5/5

    The staff was excellent. So helpful. Our room was super nice, comfortable and clean.

  • Kris May 2026 · via booking
    5/5

    Exceptional

  • Jeri Apr 2026 · via priceline
    4.5/5

    A little outdated amenities, would be nice to have water In the suite,

  • Jeri Apr 2026 · via booking
    4.5/5

    Location, coffee was great A little outdated amenities, would be nice to have water In the suite,

  • Lori Apr 2026 · via hotels.com
    5/5

    Yes

  • Kristen Apr 2026 · via expedia
    3/5

    Close to the airport and easy shuttle experience.

  • Katherine Apr 2026 · via booking
    5/5

    Exceptional

  • Mckay Apr 2026 · via booking
    4/5

    Very good

  • Rosa Apr 2026 · via booking
    5/5

    Exceptional

  • Barbara Apr 2026 · via priceline
    4.5/5

    Staff are friendly and helpful. It’s nice to have the kitchenette in the room.

  • Barbara Apr 2026 · via booking
    4.5/5

    Staff are friendly and helpful. It’s nice to have the kitchenette in the room.

  • Noriko Apr 2026 · via expedia
    5/5

    Very friendly and helpful staff

  • Michael Mar 2026 · via expedia
    5/5

    Incredible value

  • Amy Mar 2026 · via hotels.com
    5/5

    Very clean with friendly staff. The beds are about the most comfortable I’ve ever stayed on at a hotel. Timely shuttle service and great park and fly rates.

  • Laura Mar 2026 · via booking
    5/5

    So close to the airport. Live the shuttle. Clean rooms. Friendly staff.

  • Laura Mar 2026 · via priceline
    5/5

    So close to the airport. Live the shuttle. Clean rooms. Friendly staff.

  • Marthaveronica Mar 2026 · via booking
    5/5

    The bed is amazing comfortable. All staff are very friendly and welcoming. I like the continence of the airport shuttle and being able to leave my vehicle there. I would prefer more water pressure in the shower. And ice machine turned on once reservation is made because I always forget to turn it on

  • MarthaVeronica Mar 2026 · via priceline
    5/5

    I would prefer more water pressure in the shower. And ice machine turned on once reservation is made because I always forget to turn it on

  • Terry Mar 2026 · via expedia
    5/5

    Excellent stay the employees are wonderful the kind woman at the front desk to the shuttle driver everyone there made my stay perfect.

  • William Mar 2026 · via priceline
    5/5

    No breakfast, that would make the guest stay even better. Not too big, but just some bread, eggs and bacon would do together with a fresh cup of coffee.

  • Millicent Mar 2026 · via hotels.com
    4/5

    Close to airport with shuttle and long term parking service.

  • Dave Mar 2026 · via hotels.com
    5/5

    Excellent hotel right by the airport with 24 quick shuttle and only $40 for 14 day car stay! Would definitely recommend!

  • bill Feb 2026 · via hotels.com
    5/5

    Very nice

  • Robert Feb 2026 · via expedia
    5/5

    Airport shuttle is excellent and the park and stay option.

  • Denise Jan 2026 · via hotels.com
    5/5

    Catching a 6 a.m. flight out of Medford, Oregon, Candlewood Suites was the ideal place to stay. Customer service was top shelf. From our check in to our 4:30 a.m. airport shuttle everything ran smoothly. We will stay here next time!

  • Chris Jan 2026 · via hotels.com
    5/5

    All aspects of this stay were exemplary. From parking and check in, to the location and environment and comfort of the room, my stay at this property was nothing short of exceptional.

  • Lizbeth Jan 2026 · via expedia
    5/5

    Everything was great

  • Pam Jan 2026 · via expedia
    5/5

    Staff was very friendly and helpful. Loved the shuttle service. Room was clean and popcorn was yummy

  • Phillip Dec 2025 · via expedia
    4/5

    Good room very pet friendly. Easy access quiet room. Key has trouble, but otherwise good quiet hotel.

  • Marita Dec 2025 · via hotels.com
    3/5

    The toilet was leaking, the sheets on the bed were too short. Also seems like for a 5 day stay there would have been maid service at least once.

  • George Dec 2025 · via expedia
    5/5

    Great place

  • Susan Dec 2025 · via hotels.com
    5/5

    Everything was great!

  • Jennifer Dec 2025 · via expedia
    5/5

    Decent hotel very close to airport. Rooms are clean, updated and hotel is in a safe area.

  • Kaci Dec 2025 · via hotels.com
    5/5

    😊

  • Nelta Nov 2025 · via expedia
    5/5

    Room is clean and comfy, the receptionist was a delight, such amazing customer service.

  • Richard Nov 2025 · via expedia
    5/5

    The room was great--equivalent to a studio apartment.

  • Lesley Nov 2025 · via expedia
    5/5

    Staff is very good i stayed on way out and upon return shuttle to and from airport is great

  • Cheryl Nov 2025 · via expedia
    5/5

    The hotel was very clean, so was our room. Bed was very comfortable and they allow pets and there’s no pet smoke anywhere. Would stay there again with her without pets highly recommend this hotel. They will keep your car for up to 14 days and they also will 24 hour shuttle to and from the airport.

  • Margaret Nov 2025 · via expedia
    5/5

    Very clean and staff was great. Had a midnight pick up at the airport. Was quick and courteous.

  • Kim Nov 2025 · via expedia
    5/5

    Clean and included free shuttle to airport! Staff was great too!

  • Alicia Oct 2025 · via hotels.com
    5/5

    Wonderful staff! Nice quiet hotel, they even decorated for Halloween and had candy out for guests. We only stayed for one night but it was a nice stay and we enjoyed it

  • teresa Oct 2025 · via expedia
    5/5

    Clean

  • James Oct 2025 · via expedia
    5/5

    Fantastic staff. Shuttle to airport. Very nice room. Quiet.

  • Sergio Oct 2025 · via expedia
    5/5

    Nice little hotel near the airport, great Halloween decorations, and friendly staff!

  • Kathryn Sep 2025 · via hotels.com
    5/5

    Super welcoming to pets

  • Leah Sep 2025 · via expedia
    3/5

    I chose this hotel because it was the least expensive with an airport shuttle. Hotel room was just OK. There were no places to charge your phone with a USB. No free breakfast. Too much money for a basic room.

  • Lesley Sep 2025 · via expedia
    4/5

    Staff was friendly and driver came and got me at airport very quickly

  • Jorge Sep 2025 · via expedia
    5/5

    Great n comfortable just no ice machines 😔

  • JoAnne Sep 2025 · via expedia
    5/5

    nice and clean. Very quiet

  • kristof Aug 2025 · via expedia
    5/5

    Good hotel , would stay again. Convenient close to the airport

  • Daniel Aug 2025 · via expedia
    5/5

    Staff was friendly and couldn’t be more helpful.

  • Michael Aug 2025 · via hotels.com
    4/5

    This place is nice and clean. But it shows its age even the hotel is almost new. Crack on the bathroom sink.

  • Daniel Aug 2025 · via expedia
    5/5

    Very nice and clean with close access to airport, shopping and food.

  • Julieanne Aug 2025 · via hotels.com
    5/5

    This is a great place to stay. Everything you need and more comfortable and nice than you’d expect.

  • Janet Aug 2025 · via expedia
    4/5

    We came in very late on the flight and the front desk host. Daniel was very accommodating and came picked us up in the shuttle helped us with our bags and was excellent. The check-in was easy. We were able to park our car and fly and the cost was reasonable for the room. The only issue that we had was the room smelled bad. The only issue that we had was the room had a strong odor that could not be eliminated. I believe it was probably a room used by a construction worker long-term and smelled of a hard working man odor.

  • Tani Aug 2025 · via hotels.com
    5/5

    Honestly, the only thing I can add is that I wish the bed was a king size instead of a queen. Other than that, we loved the room! Very comfortable! I also loved the Dove products in the bathroom. Most of the time the products in hotels are no-name brands. Oh and this has to be one of the best places to leave a vehicle while flying!

  • Louis Aug 2025 · via expedia
    4/5

    The agent was quite professional and very helpful.

  • Tyler Aug 2025 · via expedia
    5/5

    Great stay after landing at the airport

  • Mark Jul 2025 · via expedia
    5/5

    The room was clean and comfortable and the kitchenette made it very convenient.

  • lucie Jul 2025 · via expedia
    3/5

    Noises next to laundry area otherwise it was fine.

  • Scott Jul 2025 · via hotels.com
    5/5

    Very nice place to stay. Clean room up to date staff was very helpful and friendly. Nice. To have a shuttle from parking lot to airport

  • Renda Jul 2025 · via expedia
    5/5

    I loved everything. I don't want to leave.

  • Rhonda Jul 2025 · via expedia
    5/5

    Comfortable and fairly quiet

  • Shelly Jul 2025 · via expedia
    5/5

    Shuttle to the airport is a nice feature.

  • Chelsea Jul 2025 · via expedia
    5/5

    Nice stay and close to airport!

  • Barbara Jul 2025 · via expedia
    5/5

    ⭐️

  • Darleen Jul 2025 · via expedia
    5/5

    Room was clean, staff was nice. Great amenities.

  • Helen Jul 2025 · via expedia
    4/5

    No rack or stand to place luggage to.open. Also no USB ports for charging phone.

  • Wesley Jun 2025 · via expedia
    5/5

    Clean, quiet, pet friendly, nice sized room. Will return when in the area.

  • Andrew Jun 2025 · via expedia
    1/5

    Cost me 250 “back when you check out” well that’s a lie

  • Inga-Joy Jun 2025 · via expedia
    4/5

    Nice and quiet

  • Michelle Jun 2025 · via expedia
    5/5

    Super friendly staff and very clean.

  • Roberta Jun 2025 · via hotels.com
    5/5

    Great staff

  • Robert Jun 2025 · via expedia
    4/5

    Everything went well except that weI booked a room on the ground floor but got a room on the second even after tell the front deck we want a ground floor to avoid stairs.

  • chris May 2025 · via expedia
    5/5

    Full kitchen and snacks

  • Hector May 2025 · via expedia
    5/5

    Staff is fantastic. Very helpful and friendly. Stayed there multiple times for extended stays for work. Will always choose Candlewood when needing a hotel in Medford.

  • keith May 2025 · via expedia
    5/5

    Great location, quiet, clean

  • Marie May 2025 · via hotels.com
    5/5

    Excellent customer service. Very clean. Convenient to have a kitchen to use for your stay. Great before a flight and the airport is very nearby.

  • Kara May 2025 · via expedia
    5/5

    It is super close to the airport. Room was roomy and the hotel staff was very friendly and the place was very clean. I would stay here again.

  • J May 2025 · via expedia
    5/5

    I love staying here, specially when needing to leave my vehicle for trip reasons, they don’t charge much for parking!

  • Vera May 2025 · via expedia
    5/5

    Clean rooms and great staff!

  • kishan May 2025 · via expedia
    5/5

    Na

  • Verified May 2025 · via hotels.com
    4/5

    Would like to have had a free "breakfast". Otherwise everything was perfect - especially late nite pickup at the airport. Thank you.

  • kristie May 2025 · via expedia
    5/5

    Very nice

  • Peggy Apr 2025 · via expedia
    5/5

    Always stay here the night before my flight. Shuttle to the airport is always reliable

  • Debra Apr 2025 · via expedia
    5/5

    If you're flying out of Medford OR airport, this is the perfect place to stay. The front desk employee was very helpful and efficient. The hotel is spotless. The room is perfect--full size fridge, microwave (and free bag of popcorn), everything I could want till my plane leaves tomorrow.

  • Barb Apr 2025 · via expedia
    5/5

    The rooms were cleanand cozy. The staff were very kind. The location was close to the air port and they had shuttle and parking.

  • Theresa Apr 2025 · via hotels.com
    5/5

    The check in was quick and easy. They explained where snacks and drinks were located. They also told me what was free and what there was a charge for. Beds were comfortable. I also liked that they offered firm or soft pillows in each room.

  • Raj Apr 2025 · via hotels.com
    4/5

    Clean, friendly staff, great value for money

  • Darin Apr 2025 · via expedia
    5/5

    Great place to stay!

  • marie Apr 2025 · via expedia
    5/5

    Great place! Super clean and quiet and convenient.

  • Beth Apr 2025 · via expedia
    5/5

    Rooms are nice

  • Ann Mar 2025 · via expedia
    5/5

    It was a quick and smooth checkin.

  • Dennis Mar 2025 · via expedia
    5/5

    The room was spotless! Huge kitchenette complete with full size refrigerator and freezer. The room was pet friendly and the value was exceptional.

  • cathy Mar 2025 · via expedia
    5/5

    The staff was exceptional. The room was very clean.

  • Aleasha Mar 2025 · via expedia
    5/5

    Good

  • Rhonda Mar 2025 · via expedia
    5/5

    Great room with refrigerator and stove etc. clean. Very friendly hosts. Definitely will stay here again

  • Constance Feb 2025 · via expedia
    5/5

    The front desk guy, TJ, was helpful about hotel and recommended restaurants. He also recommended parking at the hotel while I was traveling which saved me a ton of money. Clean, safe, comfortable. LOVED the recliner!!! Loved the pen and note pad.

  • Chester Feb 2025 · via expedia
    5/5

    Airport right across the street! Staff was great.

  • Adam Feb 2025 · via expedia
    5/5

    A little dated but super clean super nice staff comfy beds.

  • Francine Feb 2025 · via expedia
    4/5

    Wonderful staff

  • russ Feb 2025 · via hotels.com
    5/5

    Staff member Beverly was extremely kind and helpful.

  • Anne Feb 2025 · via expedia
    5/5

    Wonderful customer service and perfect location by the airport.

  • Jose Feb 2025 · via expedia
    5/5

    Everything was awesome

  • Verified Jan 2025 · via hotels.com
    4/5

    Stayed for one night as a srop over

  • Cheryl Jan 2025 · via expedia
    5/5

    This was my second stay and it was just as good as last time. The staff are wonderful! It is super quiet, and the on site snack store is helpful for people arriving later in the evening.

  • Michael Jan 2025 · via expedia
    5/5

    Friendly front desk

  • Michael Jan 2025 · via expedia
    4/5

    Convenient to airport

  • Verified Jan 2025 · via hotels.com
    2/5

    Woke up with bed bug bites. Went to the doctor and it was confirmed.

  • Ann Jan 2025 · via expedia
    5/5

    Close to the airport. Staff is friendly professional and helpful.

  • Marco Dec 2024 · via expedia
    4/5

    Nice area, closed to the airport, one of the issues I had was the key cars didn’t work well, showered handel was lose- report, mold in the shower ect the service was friendly and courteous, I gave 4 stars because of the issues

  • Tetiana Nov 2024 · via expedia
    5/5

    Off short stay, however shuttle was not available and taxi was over an hour wait - I walked from airport to hotel 15 min … minor inconvenience but at late night - not the greatest

  • Pamela Nov 2024 · via hotels.com
    4/5

    Lisa, at front desk was a friendly and very sweet lady.

  • Kristin Nov 2024 · via expedia
    5/5

    Very convenient to the airport and appreciate the shuttle especially when it’s cold and raining.

  • Rebecca Nov 2024 · via expedia
    5/5

    Very comfortable beds and pillows...always a concern for me. Staff very helpful and courteous.

  • Verified Oct 2024 · via hotels.com
    5/5

    This place is beautiful. The lady checking us in had such amazing energy and was such a treat to interact with! The room was very clean, spacious and had everything we needed and more. The price was also very good for this place.

  • Kimberly Oct 2024 · via hotels.com
    5/5

    Perfect place to stay with shuttle to airport

  • Ian Oct 2024 · via expedia
    5/5

    Very clean n neat..staff is amazing

  • Stephany Sep 2024 · via expedia
    5/5

    Nice front desk

  • Joffre Aug 2024 · via expedia
    5/5

    Check in with Lisa was absolutely fantastic! She saw to our needs as well as our dog's!

  • Patricia Aug 2024 · via hotels.com
    5/5

    Clean, quiet room. Very comfortable

  • John Aug 2024 · via expedia
    4/5

    I would definitely stay again but limited food in the immediate area

  • Heather Aug 2024 · via expedia
    4/5

    I walked late at night to the hotel…the manager drove me where I wanted to go personally the next day!!! Very friendly and kind.

  • Gayle Jul 2024 · via hotels.com
    5/5

    Nice hvac system

  • Verified Jul 2024 · via hotels.com
    5/5

    Clean & comfortable. Well laid out room, good service

  • Pamela Jul 2024 · via expedia
    5/5

    Always love srayingbhere when i fly out of Medford. Clean, safe and very friendly staff!

  • Verified Jul 2024 · via hotels.com
    5/5

    Great staff

  • Verified Jul 2024 · via hotels.com
    5/5

    Beverly the manager accommodated a late check out for my flight, which I greatly appreciated to get some work done with their free Wifi. I would recommend staying here. My local Humboldt County friends already looked into their park, stay, and fly package.

  • Glorizett Jun 2024 · via expedia
    2/5

    Bugs and mold in the room.

  • Paul Jun 2024 · via expedia
    5/5

    Staff was great.

  • Jeri Jun 2024 · via expedia
    5/5

    Love being able to leave our car there and not worry about it when we fly out.

  • Andrew May 2024 · via expedia
    5/5

    Good value - clean - comfortable

  • Eliza May 2024 · via expedia
    5/5

    Overall, great experiences at this location! It’s quiet, safe, and the staff and reception are fantastic. All previous stays are five stars and we frequently stay here exclusively because of the dependability of the clean rooms, spaciousness and super kind staff!

  • kristie May 2024 · via expedia
    5/5

    Close to airport

  • Brandon May 2024 · via expedia
    5/5

    Lisa at the front desk was so helpful! She really had a great attitude, you can tell she loves her job and is a total people person. The place is spotless! My room was so clean, and slept great! Very quiet and highly recommended!

  • Cheri May 2024 · via expedia
    5/5

    The airport shuttle was great!

  • Casey May 2024 · via expedia
    5/5

    The front desk was super friendly and got me checked in right away!!!

  • Maria May 2024 · via expedia
    5/5

    It was perfect for our short stay and easy access to an early flight out of Medford. Very clean, comfortable and inviting accommodations.

  • Pam May 2024 · via expedia
    5/5

    Staff was great. Helpful. Easy check in process. Felt valued as IHG member

  • Pamela Apr 2024 · via expedia
    5/5

    I loved having my own little studio apartment like room. Full fridge, very cute and had more amenities than i needed. 3:30 am shuttle to the airport was much appreciated!!

  • Susan Apr 2024 · via expedia
    5/5

    The front desk clerk Lisa eas very helpful. She is a keeper.

  • Robbin Mar 2024 · via expedia
    5/5

    Close to airport

  • Jazmyn Mar 2024 · via expedia
    5/5

    We really appreciate the front desk for making sure we got to our flight on time via a shuttle. The night crew was super helpful and very nice to us during transportation the night of 3/20/24. We definetly will be staying again the next time we have to fly out from Medford!

Frequently asked questions about Candlewood Suites Medford by IHG

Does Candlewood Suites Medford by IHG have free Wi-Fi?
Yes, Candlewood Suites Medford by IHG offers free Wi-Fi for all guests.
Does Candlewood Suites Medford by IHG offer parking?
Yes, Candlewood Suites Medford by IHG offers free parking on-site.
Does Candlewood Suites Medford by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Candlewood Suites Medford by IHG features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Candlewood Suites Medford by IHG have a fitness center?
Yes, Candlewood Suites Medford by IHG features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is Candlewood Suites Medford by IHG located, and how walkable is the area?
Candlewood Suites Medford by IHG is located at 3548 Heathrow Way, Medford, OR 97504. With a Walk Score of 25, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available