Comfort Inn Aikens Center
About Comfort Inn Aikens Center
The Comfort Inn Aikens Center is conveniently located off Interstate 81, three miles from City Hospital. This Martinsburg, WV hotel is minutes from Shepherd University, Harpers Ferry National Historical Park, Mountain State University and the Antietam National Battlefield. The Hagerstown Regional Airport is 20 miles away. All spacious guest rooms come equipped with microwaves, refrigerators, irons, ironing boards and hair dryers. In addition to standard amenities, some rooms feature coffee makers and whirlpool bathtubs. Coin-operated laundry facilities and valet cleaning services are provided for guest convenience. A newsstand is on the premises. Guests receive a free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Guests at this Martinsburg hotel are invited to enjoy the seasonal outdoor pool and deck. The on-site exercise room includes a treadmill, exercise bike, elliptical machine and multi-gym weight equipment. Business travelers will appreciate conveniences like free wireless high-speed Internet access, free local calls, voice mail and access to fax services. Meeting and banquet space is available to accommodate up to 300 people. Catering service is also provided. The Martinsburg area is home to a wide variety of activities. Sports fans will appreciate a day at Summit Point Motorsports Park or Charles Town Races & Slots. Shoppers will enjoy browsing a variety of specialty shops at Martinsburg Mall and local outlet centers. Golfing, downhill skiing and tennis are available in the surrounding area.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable rooms, and friendly staff. The breakfast is often highlighted as a strong point. However, some guests have issues with noise, outdated facilities, and occasional cleanliness problems.
- Cleanliness
- Friendly and helpful staff
- Noise issues
- Outdated facilities
- 5/5
Amazing… as were others who work there!
- 5/5
Very clean. Very quiet. Will be booking again. Only thing would probably be put the cooler on the table in the room not the bathroom.
- 5/5
3 night stay. Clean room. Breakfast was great and kept fresh and hot by the attendants. Plenty of parking. Staff was courteous and helpful. Good stay!
- 5/5
The rooms were clean, the staff was very helpful, the parking was great.
- 5/5
Carter was they person who checked us in treated us like family never a attitude if I asked a question nice person all around always knew where the things were at that no other staff knew where they were Nothing
- 5/5
Everything was perfect but the clientele was a bit iffy.
- 3/5
The mattress had stains on it and then found some nasty dried gunk on the comforter later that night. Also outdated furniture in the room.
- 5/5
Exceptional
- 4/5
The room was very clean staff was good Ice machines was broken 1st and 2nd floor. I couldn't get my wifi to work my last name and room number wasn't working.
- 5/5
Exceptional
- 3/5
Didn’t like the coffee machine in the bathroom. The breakfast didn’t appeal to me.
- 3.5/5
Good
- 5/5
Close to highway. Nothing
- 5/5
The staff was friendly, accommodated our early arrival, and the room was clean with a very comfortable bed. The breakfast offered a variety of hot options. Nothing
- 5/5
The staff was friendly, accommodated our early arrival, and the room was clean with a very comfortable bed. The breakfast offered a variety of hot options. Nothing
- 4/5
Breakfast was more than adequate withplenty of options. Staff made sure items were kept freshened
- 4/5
Breakfast was more than adequate withplenty of options. Staff made sure items were kept freshened
- 3.5/5
Good
- 5/5
Clean room N/a
- 5/5
Exceptional
- 5/5
Clean room N/a
- 4/5
Great stay
- 5/5
staff was very friendly I would stay at a comfort Inn again very clean
- 5/5
Everything was great
- 4.5/5
It was very well run, very clean, rooms were n good condition, continental breakfast good! Exceptional! The only thing I found I did not like was the chair for the desk/table - not comfortable or very serviceable.
- 4.5/5
It was very well run, very clean, rooms were n good condition, continental breakfast good! Exceptional! The only thing I found I did not like was the chair for the desk/table - not comfortable or very serviceable.
- 5/5
Exceptional
- 3.5/5
Pleasant staff, good location right off of highway, close to many fast food establishments. Free breakfast was good. Clean room. Good price. Squeaky mattress and/or bed frame. Very sticky TV remote for TV that was stuck on one channel (probably due to the condition of the remote)
- 3.5/5
Pleasant staff, good location right off of highway, close to many fast food establishments. Free breakfast was good. Clean room. Good price. Squeaky mattress and/or bed frame. Very sticky TV remote for TV that was stuck on one channel (probably due to the condition of the remote)
- 2.5/5
It needs updated big time. For what they charge it is not a great deal at all. Their pictures on the site are very outdated. Believe me it does not look like those pictures. They should either update the pictures or update the whole building.
- 3/5
We didn’t see anything of interest in the breakfast provided. We felt the bathroom and the bedding was clean. That was what was important to us.
- 5/5
Booking was easy and fast. Staff was helpful and informative. Great breakfast options too.
- 4/5
The breakfast was a little weak
- 5/5
Everything was great
- 5/5
We tried to stay in comfort inns when we're out traveling, however I can say that all are not alike most are very good and this one was excellent
- 4/5
A
- 3/5
We arrived super late. Our bed sheets had a coffee stain & hair in the sheets. There was also hair in the bath tub. The property is kinda run down. Staff was friendly & the breakfast was decent. Parking is easy & accessible.
- 1/5
They gave me a handicap room and the beds were worn out. This was my 3rd stay here and will be my last.
- 4/5
Above average stay. Bathtub shower not elderly friendly.
- 5/5
Rooms were clean, a lightbulb was out, but maintenance was quick to fix. Breakfast was nice and the coffee was great!
- 5/5
Yes
- 5/5
Room truly handicapped accessible. Staff was very kind to help with special needs during our stay
- 3/5
The hotel is good but a little outdated.
- 5/5
Clean room. Great staff. Plus great breakfast.
- 5/5
The breakfast attendant was very welcoming, and the front desk staff were pleasant. I would stay again
- 4/5
Every things was good
- 3/5
Staff were very nice. Room was not clean and there was trash on the floor behind the chair.
- 3/5
Room was just ok. The toilet was so low in the bathroom!
- 4/5
Decent value for the money. Comfortable room, well maintained hotel.
- 4/5
Good staff
- 5/5
The breakfast was good. Thank you for having more on the menu than sausage gravy. Yuck.
- 5/5
Loved it. Super friendly staff. Very reasonable price. And comfortable room.
- 5/5
Room was tidy and nice Slept wonderful
- 5/5
Big clean room. The jacuzzi tub was just what was needed after a full day of driving!
- 5/5
Great stay
- 5/5
Everything was ok for one night stay
- 5/5
Clean comfortable rooms, great meeting space, super friendly staff. I wish all hotels were as nice as this.
- 5/5
Always treated great and a clean, comfortable place
- 5/5
Nice rooms, good breakfast and friendly staff.
- 5/5
Good Hotel for price. Good value.
- 5/5
Everything overall was amazing this my top go 2 hotel
- 5/5
Friendly staff, clean rooms and a good breakfast
- 5/5
Friendly staff. Clean comfortable room
- 1/5
Hair in food
- 5/5
Nice one night stay. Everything is good including breakfast.
- 5/5
Safe parking. Good breakfast.
- 5/5
Nice place to stay.
- 4/5
Wifi poor
- 3/5
Front desk folks very pleasant & informative. Breakfast very good. The room (King suite) very dated, needs improvement. Old bathroom, sitting chair/ottoman worn out and rug old and major stains. I cannot prove but as a former smoker seemed like some smoke odor still remained faintly.
- 5/5
it was all good
- 5/5
Xxxx
- 4/5
Good parking. Friendly staff.
- 4/5
staff very helpful and pleasant. Room could use some updating.
- 4/5
Conner at the front desk was very friendly and welcoming. The carpet appeared new and the room was clean. The only minor issue is the appearance of the exterior room doors as you walk down the hallway. They are banged up, scratched and dented and need to be replaced. Other than that, we enjoyed our stay
- 3/5
Refer was broke loud hum. Had to turn it off. So called free breakfast was terrible.
- 5/5
Would highly recommend to stay here.
- 5/5
Dated but very clean.
- 5/5
It is a very clean hotel with very nice staff. Breakfast comes with the room. There are a few nice restaurants within walking distance.
- 4/5
Room was clean but a bit older furnishings (carpet, ceiling, shower enclosure). Service was great with easy check-in/checkout. Coffee was hot, breakfast was good and convenient. Nice, comfortable stay for the price and low allergen room.
- 3/5
Room wasnt the cleanest. I believe the linens were clean but it general the room wasnt clean. Found hair ties by the bed. Things left in the refrigerator and the bathroom either needed to be deep cleaned or tub teplaced. Wouldn't stay again.
- 5/5
Thank you
- 2/5
Bathroom sink was dirty floors were not vacuuming. It was here all in the bathroom in the carpet or just healthy.
- 3/5
Front desk was helpful when we needed to check in. Complimentary breakfast was decent. The only issue we had was our room felt stuffy even with the AC on. We checked and noticed the air filters were not cleaned as they were very dirty. We were hardly in our room as we visited family and only slept in the room so I didn't bother asking for assistance.
- 3/5
It wasn’t the best accommodation but the staff definitely made it better. The staff was so friendly and welcoming. The housekeeping was not consistent but they did an ok. The breakfast was ok…beware it says breakfast is till 9:30 but if there’s no hot food left at 9:10-9:15 you won’t get it. I heard the employee tell someone the oven gets shut down at 9:15
- 4/5
Rooms were clean
- 5/5
Here for family weekend. Clean facilities, great breakfast, nice pool. Staff was very responsive and professional. Sad to see foam disposable products, plastic utensils. Wish there was a better answer to so many plastic water and drink bottles.
- 4/5
It was very nice and clean , especially for the price I paid nightly .
- 2/5
First time reviewing any place I’ve stayed. It was not very clean and the property felt creepy which I know is vague but it’s the feeling I got. So much so that as soon as I arrived I started looking for another place to stay in the area even if I lost money. I ended up remaining there because I was traveling solo and didn’t have much time that I was physically going to be in the building.
- 5/5
Clean room and friendly staff. We visited Harpers Ferry and this hotel was nearby. Would definitely stay here again.
- 5/5
😃
- 4/5
Very clean, helpful staff
- 4/5
clean comfortable safe for my family
- 5/5
Great property and convenient!!
- 5/5
Neat rooms and great service.
- 4/5
nice pool. good breakfast. helpful staff
- 5/5
The Staff at this location went above and beyond in providing friendly, excellent customer service. I was truly impressed. Staff member Jessi was extremely courteous and accommodating. I look forward to returning here soon. Kudos to the staff! Ty. Richard M.
- 2/5
Room reeked of cigarettes
- 5/5
Staff very friendly. Great breakfast. Loved the appearance of the common area and breakfast room. Very comfy beds. Would definitely stay again when in the area.
- 5/5
It's just a nice place for our family to gather.
- 5/5
Amazing! No complaints!
- 5/5
A wonderful place to stay. We were there 5 nights and the whole place is very clean. The hot breakfast every morning was very good. Our room was very nice and clean. All the staff we met were nice and friendly. We will return in the future.
- 5/5
Nice hotel, clean rooms, good rate, healthy breakfast, helpful staff, convenient parking, beautiful pool
- 5/5
Great location
- 5/5
clean and quiet, staff was pleasant
- 4/5
It was nice for what we needed.
- 3/5
The hotel needs to do a lot of updating to the rooms and amenities. In my room the refrigerator which was loud ran all night long, it never shut off. I told them at the front desk when I was checking out. The shower had no rubber mat on the floor of the shower so it was very slippery. Breakfast left a lot to be desired.
- 5/5
Staff was very friendly and accommodating, Wi-Fi was out but that was explained right up front. Facility was very clean and the beds were comfortable. Rooms were well stocked with towels and toiletries! Would be happy to stay their again.
- 5/5
Maintenance is good. No roaches found. it is continently located.
- 5/5
Polite staff, comfortable bed. Room cleaning
- 5/5
The stay was excellent. Clean lobby and friendly staff. Close to eateries and easy to get to off I-81.
- 4/5
Nice place. Clean and comortable. Lively and friendly staff. Would definitely stay here again.
- 5/5
very clean rooms and all common areas . breakfast was good with variety of food items , everything smelled clean and fresh in the building unlike many other hotels. all the staff we encountered were. very friendly and helpful
- 5/5
Très propre, bon service et bon rapport qualité prix
- 5/5
We stayed at Comfort Inn and Suites Aikens Center 4-11 -4-13-25. The front desk clerk was very friendly and helpful. Our king bed room was clean and comfortable. Lots of space! Towels were soft and plush. Breakfast was scrambled eggs, bacon, sausage gravy and biscuits, as well as waffles that you make fresh, yogurts, breads, danishes, etc. It was nice having protein available for breakfast to get the day off to a great start. Coffee, and hot water too. Room temp was good. Quiet. Location is central to everything you could need. We have stayed there before and would not hesitate to stay again!
- 5/5
Perfect place to stop on my road trip. Easy access to the highway.
- 3/5
Was not as clean as rated. Bathroom was rough. Shower was not in best shape. Shower curtain was ripped and hung low into the shower about a foot extra in the bottom of the tub.
- 5/5
The staff was wonderful! The hotel was nice and clean. I would recommend staying.
- 5/5
This is a great property certainly for the price. The staff were extremely friendly. There’s a bit of a drive to dine anywhere decent but a new restaurant going in across the street which should be fabulous.
- 4/5
Was supposed to have a couch, but only had a chair.
- 4/5
My special request for a room away from the elevator and vending areas due to being a light sleeper was honored.
- 5/5
The property was clean and provided all the services you could ask for.
- 4/5
It was clean, it was quiet, it was in a great location to interstate road. Staff was great, it just seemed a little...old or something. I was impressed with the walk in shower.
- 4/5
Easy to get to restaurants and shops in the area
- 5/5
great place
- 4/5
Clean. Comfortable. Easy access to I 81.
- 4/5
Very nice room and great breakfast.
- 4/5
The staff was very friendly, check in was very easy and quick. There is only one elevator that is not very large so bringing in our things took a bit more time. While the hotel could not control the situation, there was a gathering of cars in the adjoining lot and many were racing up and down the roadway. Again I understand this was in not the fault of the facility as it was not on the property.
- 5/5
Had a nice stay
- 5/5
Very nice stay. We made a mistake in booking and the hotel staff helped clear it up quickly. Accommodations were clean and comfortable.
- 3/5
Unfortunately the hotel was a bit dated and smelled of smoke. Overall It was clean but there were obvious need of repairs.
- 5/5
Clean friendly staff - enjoyed staying there 😊
- 5/5
Very nice , clean and comfortable
- 5/5
Very clean! Super friendly staff!
- 5/5
I have stayed there before and as always they were very good with everything this time I went in the summer and was able to use the outdoor pool which is kept very good too, open until 10 pm
- 5/5
We got a room right by the elevator and were able to sleep fine.
- 3/5
The place need full Renovations. Disappointed in the facilty but not the staff. Staff was great
- 5/5
Pool
- 5/5
Great outdoor pool and easy check-in process. Clean rooms and close to lots of restaurants.
- 3/5
This hotel was ok. The staff was great.
- 5/5
We were traveling back from visiting family and friends and decided to call it a night. We booked the room after thoroughly checking through Expedia and reading a number of reviews. The property does show its age in some areas, however, overall it is a fine place to stay. I have no problems recommending this to anyone. When looking through the reviews, there are a few ridiculous ones that were put in there that gave the place low points, but I ignored them.
- 2/5
When I arrived my tv was not working and then the staff could not fix it. We were switched to an upgraded room but it was not clean at all. You could see the grease on the backboard of the bed from the previous person that stayed there. We came back one night late from a wedding and our door was broken and would not let us in. I had medication that I needed urgently and I almost passed out from not having it. That is a safety issue!
- 5/5
The hotel is quiet and clean. The staff was very kind and helpful.
- 4/5
Nice breakfast.
- 5/5
All of the was very friendly and helpful during our stay. Hotel is very clean, no loitering around the facility.
- 4/5
Slept like a baby
- 4/5
I enjoyed my stay. I found the staff friendly and helpful and the room comfortable. I enjoyed being able to have breakfast, but that could be because I’m usually up and out too early for that.
- 5/5
I loved this place. Staff are wonderful. Pool is great.
- 5/5
They were friendly, and made me feel very welcome during my stay. The property is very clean.
- 5/5
Bed comfortable, check-in responsive to room desired, room temperature on the warm side, refrigerator very cold but hummed continuously, breakfast selections standard but hot food rotated daily, nice pool for warm weather, lots of eateries near by and easy access to downtown.
- 5/5
The staff is very friendly, and they keep the hotel very clean. Our things was safe in our room when leaving behind. The front desk staff gives a, professional, family and safe environment.
- 3/5
Carpets could have been better to make the feel more refreshing
- 5/5
Excellent customer service
- 3/5
Upon entering the room we were hit with an overwhelming cleaner, but soon found the source. Two plug in air fresheners set to max level. They burned our nostrils and gave us a terrible headache. We unplugged and put in the bathroom cabinet. The roon is nice otherwise.
- 5/5
We have stayed here before & is our "go to" hotel of choice. Pricing was good, free morning breakfast, and they keep lemon water & ice tea in the lobby for the guests. Very comfortable place.
- 5/5
Great motel everything was clean. Breakfast was good and well stocked. Several dining options within walking distance.
- 5/5
Everything was great: staff, comfort, cleanliness.
- 5/5
Great place for the price
- 3/5
This property is a little beat up and outdated. The room was not as clean as I would have liked. There was a little dot of blood on my conforter and the light switch in our room was black with dirt. Overall it wasn't horrible. The staff was super friendly and accomodating. Breakfast was good and the breakfast room was exceptionally clean.
- 5/5
The staff, room, breakfast area was very clean. The area was not convenient for supper, had to drive to get anything to eat
- 5/5
Good
- 4/5
Good value. Room was comfortable and clean. Carpet, fixtures and furniture could use some updates. Overall good experience.
- 5/5
Clean, however one what outdated. Very cordial staff great service!!!
- 5/5
The woman that checked us in was so nice, friendly and hospitable. I would definitely stay again! Every worker that I came across while staying was very nice and smiling. I have never stayed at a hotel where everyone was this nice. I will definitely be back evEry time I'm in Martinsburg.
- 5/5
The employee, I believe her name was Kim was professional, personable and funny. Great asset to your team.
- 3/5
It's a wonderfully convenient place to stay, hotel is nice and clean, free breakfast is good and offers different options, overall good value for the price. Only real negative complaint is bed was extremely uncomfortable. A firm mattress is not a bad thing, but it was more like sleeping on a hard floor instead of an actual bed. Otherwise its a nice hotel.
- 4/5
Our room was spotless and the staff friendly and helpful. The place is dated but, other than that, a nice place that is convenient to I81.
- 5/5
Clean. Comfortable. Quiet. Good hot breakfast. Friendly staff
- 5/5
My family members and I had an unexpected trip for the weekend due to tragedy in our family . Dee , Jen , kim and all the other staff names i didnt get were accommodating , passionate and pleasant . Very grateful . Thank you . Clean , very clean