Homewood Suites by Hilton Orlando-Maitland
About Homewood Suites by Hilton Orlando-Maitland
Offering a relaxing suburban setting, in the the Maitland Business Center, this all-suite hotel features all the comforts of home, such as fully-equipped kitchens, and is directly off Interstate 4. Applebee's Neighborhood Grill & Bar is adjacent to the hotel. Many local businesses and corporations, such as Nextel and Coca-Cola, can be found only a short distance from the Homewood Suites Orlando North Maitland hotel. The sites and attractions of downtown Orlando are also located within driving distance. With spacious suites featuring separate living and bedroom areas, a free hot breakfast and a 24-hour business center, guests at the North Maitland Homewood Suites can feel at home. At the end of the day, guests can enjoy a free evening reception, complete with a small meal and beverages.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, friendly staff, and good breakfast, but expressing dissatisfaction with the parking fees, outdated facilities, and housekeeping services. Some guests also reported issues with comfort of beds and sofas, and the lack of variety in breakfast options.
- Cleanliness
- Friendly staff
- Parking fees
- Outdated facilities and furniture
- 2/5
No one notified us that this property is under renovation and when we got to our room there was several hours of construction noise .
- 5/5
La piscina esta serrada al público todavía esta en reparación el hotel por lo demás todo muy bien
- 5/5
Perfect
- 4.5/5
The front desk staff - Coretta and Elizabeth - were excellent. I was on the 5th floor and they’re doing renovations on the 6th floor. I didn’t know that was going on and it wasn’t noisy at times. It wasn’t that bad though. They didn’t start too early or run late.
- 4.5/5
Superb
- 2/5
The room stayed in was not clean, no towels were placed in room for our secon day visit. The pull out sofa has dirty linens. The shower had mold in the corners. Construction crews working at the gotel place an extesion cord on the door threshold so the door could not be locked and secured, this entrance was at the very back of the hotel. The check-in desk cerk told us our Hilton Honors card was not in my or my wife's name. The clerk kept the card saying she would check with Hilton, never heard back form her and she was nort on duty the day we left.
- 4/5
There were a lot of ants in the room. We found it was so bad the day before we left. We requested another room and it was given to us.( the ants were in the bed room425).
- 4/5
Very good
- 5/5
Loved the suite, so comfy and plenty of room to move around. Applebee's right next door.. I was there to go to surgery the next am.
- 4/5
A little bit dated
- 3/5
The hotel is old and has not been maintained. Although the actual room was decent and clean the common areas need a lot of work.
- 5/5
We stay at this hotel frequently when we come to Orlando to visit family. The staff is always friendly and the breakfast is outstanding for a free breakfast. I even got to stay on my diet by eating a pink grapefruit for breakfast with my coffee. We will definitely be back. I would like to give a personal shout out to the nice lady who handled most of the breakfast on Sunday, May 17, 2026. I failed to get her name, but she was cheerful and welcoming to everyone. We even had a conversation about the grapefruit and I told her how happy I was to see it as a choice.
- 2.5/5
Passable
- 1/5
Run down bad. No way this is a 4 star hotel. Dirty and gross. Must buy the reviews or something makes no sense . Don’t do it !
- 5/5
Great for short stay
- 3/5
Elevators and gym Pool need to improve maintenance and clean
- 1/5
The hotel was under renovation so everything was dirty. I was put in the farthest room from the lobby with sheetrock crumbles all over the floor on the long walk to my room. I was told that I could park my car in back and use my key to enter through the back door. Twice I went to get a new key because the door wouldn't open. Each time they gave me a key, it still didn't work. One of the employees told me I could put a rock in the door to keep it open. A roach also crawled across the sink in my bedroom in the morning. The bed squeaked and I had two lamps that didn't work in my room. Never again will I stay here.
- 4/5
I had no problem until I received a $10 charge for self-parking.
- 5/5
I liked the cleanliness of our room and bathroom. It was very nice to have the separate room for my daughter to sleep in as well as the full sized refrigerator to put some things in that would NEVER fit in the mini fridges
- 2/5
3. Extremely outdated rooms, carpet, beds & bedding, as well as furniture, many broken and or scuffed up furniture.
- 4.5/5
The hotel was exceptionally clean, probably the cleanest I have ever seen. The staff was professional and repeatedly asked if we needed anything. Their friendliness was comforting. Only one ice machine e for a very large hotel.
- 4.5/5
Only one ice machine e for a very large hotel.
- 5/5
Clean room and very good breakfast options!!
- 5/5
Great location. Good quality rooms.
- 5/5
Nice place to stay and nice breakfast
- 4/5
Clean room, staff very friendly, amenities ( pool) not very inviting. Breakfast is not very good.
- 3/5
The property needs an update and good cleaning overall. Breakfast items weren’t replenished in a timely manner. Staff was friendly, however and check in and out was easy.
- 4/5
The staff was helpful, and it was a nice stay. Would definitely stay there again!
- 5/5
room was clean and comfortable, the afternoon sociable was really nice. Good food and drink. Location was very good with lots of things to do in the area.
- 4/5
Very good
- 5/5
Toilet needs to be reset.
- 5/5
Room was neatly cleaned and everything in excellent conditions. Breakfast was amazing and Staff courteous and professional.
- 5/5
Loved the view of the lake/nature preserve. Room was nice and comfortable, didn’t use the pool but it looked well maintained.
- 3.5/5
Friendly staff Bathroom was gross. There was hair in the shower, poor repair work that left warped gross flooring and walls.
- 3.5/5
Friendly staff Bathroom was gross. There was hair in the shower, poor repair work that left warped gross flooring and walls.
- 5/5
Exceptional
- 5/5
Best staff ever!
- 3/5
Pleasant
- 0.5/5
Bad
- 5/5
Great location off the highway, Easy access to Orlando arena No complaints
- 4/5
Very good
- 5/5
Great location off the highway, Easy access to Orlando arena No complaints
- 4.5/5
Superb
- 4/5
We had a great stay and will be our go to hotel in the future. Staff was friendly , room was clean and neat. Service was good. 👍. A great choice for our travels. Thank you 🙏
- 1.5/5
Poor
- 3/5
Provided a good breakfast selection.
- 5/5
Exceptional
- 5/5
Caretta at the front desk was amazing
- 3/5
The AC unit in our room was extremely loud every time it turned on, and woke us up each time. We had 3 horrible nights of sleep. The breakfast was mediocre at best. If you’re going to offer a proper breakfast including eggs, please include bacon, not other random sausages. The pastries were dry etc. 2nd Homewood Suites we’ve stayed at this tip with this issue. Not planning to stay at one again.
- 5/5
Good service and well maintained
- 5/5
Great
- 5/5
Spacious suite, comfortable and clean. Kind of in the middle of an office park area, so unless you're going to Applebees, you have to drive somewhere. Excellent Indian restaurant nearby - The Curry Bowl!
- 4.5/5
Superb
- 3/5
breakfast was good. at first when i checked in at around 4 pm, i got a 2nd floor room. i asked for top floor cause i am a light sleeper and was told i needed to wait as they weren't ready. i waited. came back at ~6:30 and was given a 3rd floor room. others were offered free water. i wasn't. other than that, staff was fine. decor is rough. granite is good but cabinets are beat up and other finishing details seemed lacking in construction. beds are hard as rocks. walls are thin. remote only works when close to tv. had to lean close to get it to work.
- 3/5
breakfast was good. at first when i checked in at around 4 pm, i got a 2nd floor room. i asked for top floor cause i am a light sleeper and was told i needed to wait as they weren't ready. i waited. came back at ~6:30 and was given a 3rd floor room. others were offered free water. i wasn't. other than that, staff was fine. decor is rough. granite is good but cabinets are beat up and other finishing details seemed lacking in construction. beds are hard as rocks. walls are thin. remote only works when close to tv. had to lean close to get it to work.
- 1/5
Don't know
- 4/5
Always friendly and efficient staff
- 5/5
Exceptional
- 5/5
Clean hotel and good breakfast
- 4/5
Very good
- 3.5/5
Good
- 4/5
Did not use pool or gym
- 5/5
- 4.5/5
Great staff at check in, breakfast, and housekeeping. Pretty decent breakfast. Hot tea and coffee station available all day. Clean room. It’s located in a safe business area but not near fun restaurants or entertainment. Bed a bit worn.
- 5/5
Every thing was great, the staff, room, breakfasts, I am very satisfied with my entire experience
- 5/5
Every thing was great, the staff, room, breakfasts, I am very satisfied with my entire experience
- 3/5
Parking was an extra $10/night. Room was worn, fine for one quick night but definitely not what you'd expect for this brand. Breakfast was fair.
- 3/5
Parking was an extra $10/night. Room was worn, fine for one quick night but definitely not what you'd expect for this brand. Breakfast was fair.
- 4/5
Staff seemed polite and helpful. The rooms, on the other hand, were not spotless. I saw cobwebs on the baseboards near the trashcans. rugs needed vacuuming. There was no conditioner lotion in the shower...plenty of shampoo and body wash.
- 4/5
Staff seemed polite and helpful. The rooms, on the other hand, were not spotless. I saw cobwebs on the baseboards near the trashcans. rugs needed vacuuming. There was no conditioner lotion in the shower...plenty of shampoo and body wash.
- 5/5
The comforter could have been washed before we checked in. Otherwise everything was great
- 5/5
The comforter could have been washed before we checked in. Otherwise everything was great
- 2/5
No all very good
- 2/5
No all very good
- 4.5/5
Clean , quiet, close to the interstate Dated furniture, could use a cleaning.
- 3/5
This property seems to be in transition at the moment. It looks like it is being renovated on the exterior and lobby area. There was a pallet of pavers in one of the handicapped parking spaces. We arrived a few minutes after 4pm to be told that our room was not ready despite check-in being 4pm. The front desk clerk, Elizabeth, was going her best to assure guests their rooms would be ready soon and answer questions. Our room was ready about 15-20 minutes later. We were told that the housekeeping staff was short-handed that day which is what led to the delay for most guests checking in. The floors of the lobby and the elevator closest to the lobby were dirty, probably due to the fact of the housekeeping staffing issue. Our room was clean. The bed was comfortable. There were some minor areas of the bathroom that looked like they had been damaged and repaired previously but the repair job was not that good. I would have loved to have had a hook to hang my toiletry bag next to the sink. Breakfast was decent with many options to choose from. The front desk clerk at checkout was friendly.
- 3/5
This property seems to be in transition at the moment. It looks like it is being renovated on the exterior and lobby area. There was a pallet of pavers in one of the handicapped parking spaces. We arrived a few minutes after 4pm to be told that our room was not ready despite check-in being 4pm. The front desk clerk, Elizabeth, was going her best to assure guests their rooms would be ready soon and answer questions. Our room was ready about 15-20 minutes later. We were told that the housekeeping staff was short-handed that day which is what led to the delay for most guests checking in. The floors of the lobby and the elevator closest to the lobby were dirty, probably due to the fact of the housekeeping staffing issue. Our room was clean. The bed was comfortable. There were some minor areas of the bathroom that looked like they had been damaged and repaired previously but the repair job was not that good. I would have loved to have had a hook to hang my toiletry bag next to the sink. Breakfast was decent with many options to choose from. The front desk clerk at checkout was friendly.
- 3/5
Room is fully carpeted even in the kitchen. So gross.
- 3/5
Room is fully carpeted even in the kitchen. So gross.
- 5/5
Good
- 5/5
Good
- 4/5
Kind staff
- 4/5
Kind staff
- 4.5/5
The room was very spacious and comfortable. I’m not a fan of Orlando traffic and the fact that you have to pay to park your car as a guest. My fee was waived this time, which I appreciated.
- 4/5
The room was clean, but the room I was in could use some updating. Staff was extremely friendly and courteous
- 4/5
The room was clean, but the room I was in could use some updating. Staff was extremely friendly and courteous
- 4/5
Caretta (I think that’s her name) at the front desk was very very helpful and courteous. The breakfast was good. They were constantly restocking the food and it was hot. They only do room cleaning/service every other day but you can always ask for extra towels. The room itself was fine. The air conditioning is outrageously loud. Other than that, I would give it a good reading.
- 4/5
Caretta (I think that’s her name) at the front desk was very very helpful and courteous. The breakfast was good. They were constantly restocking the food and it was hot. They only do room cleaning/service every other day but you can always ask for extra towels. The room itself was fine. The air conditioning is outrageously loud. Other than that, I would give it a good reading.
- 4/5
Location Ability to fix ac quickly Excellent breakfast When running a bath, the water coming from the faucet had mildew pieces coming out with the water. Toilet was hard to flush. Had to hold the handle until the water went down Because of construction parking is limited so when you come back to your room late, finding a spot was difficult.
- 5/5
Staff was extremely friendly.
- 5/5
Staff was extremely friendly.
- 4/5
Room was clean. But I had an issue. When I booked and paid I paid for a king bed room. When I checked in thru the Hilton app I selected a room near elevator second floor. When I got to hotel they had put me in a double bed suite all the way at the end of the hall on 5th floor. When I asked for the room I booked at the desk, I was told this was an upgrade. It was not. They finally gave me a king bed on second floor after first saying the hotel was booking up fast.
- 4/5
Room was clean. But I had an issue. When I booked and paid I paid for a king bed room. When I checked in thru the Hilton app I selected a room near elevator second floor. When I got to hotel they had put me in a double bed suite all the way at the end of the hall on 5th floor. When I asked for the room I booked at the desk, I was told this was an upgrade. It was not. They finally gave me a king bed on second floor after first saying the hotel was booking up fast.
- 4/5
The room was clean and the staff were very nice. Breakfast was tasty.
- 4/5
The room was clean and the staff were very nice. Breakfast was tasty.
- 2/5
Breakfast was good. Variety was nice. It was close to our reason for staying Rooms were very dated. Floor was sticky in the kitchen area. You had the move the couch to be able to open the fold out bed. Hair in the bathroom, furniture was very worn and stained. The fire alarm went off THREE times over the course of the night and we had to evacuate once. This was never addressed by the staff and no credit or anything was mentioned or offered.
- 5/5
Great staff, clean and comfortable
- 4.5/5
It’s in a quiet area Roads around it are under construction
- 5/5
Everything was great
- 5/5
Everything was great
- 3/5
A/C needs to be fixed.
- 3/5
A/C needs to be fixed.
- 4/5
Everything was fine. Thanks.!
- 4/5
Everything was fine. Thanks.!
- 5/5
Awesome place to visit
- 5/5
Awesome place to visit
- 3/5
The room was nice. The staff to include front desk, dining and housekeeping were very courteous and professional. However, our disappointment was in the cleaning schedule and what we should have expected and received
- 3/5
The room was nice. The staff to include front desk, dining and housekeeping were very courteous and professional. However, our disappointment was in the cleaning schedule and what we should have expected and received
- 4/5
Breakfast was phenomenal. All of the staff were friendly and helpful. The main elevator was out for the first part of my stay, but theoretically fixed on the last day? There were no fire alarms in the middle of the night during my stay. The bed was incredibly comfortable. There IS still a lot of construction and many of the public spaces (and even furniture in the room) are worn and in the process of being refurbished.
- 4/5
Breakfast was phenomenal. All of the staff were friendly and helpful. The main elevator was out for the first part of my stay, but theoretically fixed on the last day? There were no fire alarms in the middle of the night during my stay. The bed was incredibly comfortable. There IS still a lot of construction and many of the public spaces (and even furniture in the room) are worn and in the process of being refurbished.
- 2.5/5
Close to area I needed to go Under construction. Tub flooded
- 5/5
The staff is very attentive and so kind. Rooms are clean and comfortable. It would be great if all of the elevators worked. Laundry is super fast!
- 5/5
The staff is very attentive and so kind. Rooms are clean and comfortable. It would be great if all of the elevators worked. Laundry is super fast!
- 2/5
Comfortable room. Simple breakfast Surprise fees. Pet fee not posted.
- 4/5
When I was looking for a hotel room, it was said that was a safe in the room, but it was not. I wish that they will have everything in the room was advertised
- 4/5
When I was looking for a hotel room, it was said that was a safe in the room, but it was not. I wish that they will have everything in the room was advertised
- 4/5
Breakfast was OK
- 4/5
Breakfast was OK
- 3.5/5
The air was not cold enough.
- 2.5/5
I rented for the location to Winter Park The property was under construction. That was not indicated on the booking.com site. The most unfortunate part was the pool is why I chose that property in the pool is closed. The lobby was under construction, and there was construction dust everywhere through the halls. An exterior door to the hotel was left open all night for access therefore security was questionable. There were cops one night and a fire alarm at midnight that woke us all up the next night. I was very disappointed and will return to my Marriott rewards properties after this experience.
- 4/5
Okay
- 4/5
Okay
- 2/5
Under construction with no mention prior to arrival. Fire alarm at 4:00am, breakfast seating and eating area was dirty and disorganized. Very disappointed in the property as a Hilton member.
- 2/5
Under construction with no mention prior to arrival. Fire alarm at 4:00am, breakfast seating and eating area was dirty and disorganized. Very disappointed in the property as a Hilton member.
- 2/5
Staff was excellent I’m not ok with barking dogs and pets in general our room had what looks to be dog hair. The renovation is going on pool was closed and the chairs in the lobby area looked very disgusting nasty and stained up. This property is a no go for me will not be staying anymore.
- 2/5
Staff was excellent I’m not ok with barking dogs and pets in general our room had what looks to be dog hair. The renovation is going on pool was closed and the chairs in the lobby area looked very disgusting nasty and stained up. This property is a no go for me will not be staying anymore.
- 3/5
Overall cleanliness.
- 3/5
Overall cleanliness.
- 5/5
The young lady that checked us in Friday Night. Super nice!!!!!!
- 5/5
The young lady that checked us in Friday Night. Super nice!!!!!!
- 2/5
The facilities are very poorly maintained. Everything is dingy, dirty. This is a function of the ownership and not the employees - the owners do not put any funds into maintainance & upkeep.
- 2/5
The facilities are very poorly maintained. Everything is dingy, dirty. This is a function of the ownership and not the employees - the owners do not put any funds into maintainance & upkeep.
- 5/5
I noticed UBER and LYFT drivers hanging out right outside the main entrance which was a bit surprising because they were smoking Cigarettes and speaking loudly about their business.
- 1/5
We were sent an email the afternoon prior to our check in about the hotel being under renovation. Nice to be given notice however, it was too late to look for something else. When we walked into the lobby for check in, areas were sectioned off and the woman at the front desk assured us that the renovations wouldn’t interfere with sleep time. She was nice and friendly enough, no complaints about her or the check in process however, when we entered the room, it all changed! We literally walked into the room, peed, changed clothes and walked back downstairs to check out! We drove almost 3 hrs for a concert and sat through 4hr long show to turn around and drive back home that night as the room was that bad! Old, dirty, dinghy and just in really, REALLY bad shape.
- 1/5
We were sent an email the afternoon prior to our check in about the hotel being under renovation. Nice to be given notice however, it was too late to look for something else. When we walked into the lobby for check in, areas were sectioned off and the woman at the front desk assured us that the renovations wouldn’t interfere with sleep time. She was nice and friendly enough, no complaints about her or the check in process however, when we entered the room, it all changed! We literally walked into the room, peed, changed clothes and walked back downstairs to check out! We drove almost 3 hrs for a concert and sat through 4hr long show to turn around and drive back home that night as the room was that bad! Old, dirty, dinghy and just in really, REALLY bad shape.
- 3/5
So so
- 3/5
So so
- 5/5
M
- 5/5
M
- 5/5
The staff were extremely helpful and friendly
- 5/5
The staff were extremely helpful and friendly
- 5/5
Location, convenience, check-in accommodations N/A
- 4/5
Everything was good, got stuck in the elevator but luckily not for too long!
- 4/5
Everything was good, got stuck in the elevator but luckily not for too long!
- 1/5
Room was dirty and had gnats. My son had an asthma attack.
- 1/5
Room was dirty and had gnats. My son had an asthma attack.
- 5/5
Very old and musty
- 5/5
Nice. Very nice place to stay.
- 5/5
Nice. Very nice place to stay.
- 5/5
Friendly staff delicious breakfast .
- 5/5
Friendly staff delicious breakfast .
- 2/5
Rooms are old and feel dirty. The couches and chairs all broken
- 2/5
Rooms are old and feel dirty. The couches and chairs all broken
- 5/5
Staff was great and I appreciated that it was pet friendly.
- 5/5
Staff was great and I appreciated that it was pet friendly.
- 3/5
Staff was really terrific. The room seemed clean but the disposable coffee cups had been used and the ice maker bin was dirty. I was glad I didn’t plan to prepare food in the kitchenette. Also, the furnishings appeared very old and worn which added to the overall unclean feeling. Thankfully the bath was clean. I was surprised to see trash outside various doors in the hallway that was still there 24 hours later. And there was a charge for parking on my bill. Charging for self parking is ridiculous! The overall review rating for this facility on Expedia seems too high. The great staff is the only high rating I would give it.
- 3/5
Staff was really terrific. The room seemed clean but the disposable coffee cups had been used and the ice maker bin was dirty. I was glad I didn’t plan to prepare food in the kitchenette. Also, the furnishings appeared very old and worn which added to the overall unclean feeling. Thankfully the bath was clean. I was surprised to see trash outside various doors in the hallway that was still there 24 hours later. And there was a charge for parking on my bill. Charging for self parking is ridiculous! The overall review rating for this facility on Expedia seems too high. The great staff is the only high rating I would give it.
- 5/5
.
- 5/5
.
- 4/5
Staff, breakfast, comfort High per fee - 75,00 for 1-4 nights. We only stayed 2 but still had the 75 charge Pay to park - even though booking shows free parking - luckily they waived since we were there for funeral. But otherwise would have been charged.
- 5/5
Great! I will stay here again.
- 5/5
Great! I will stay here again.
- 5/5
100%. A wonderful hotel. Everyone was so nice. The rooms were clean with really comfy beds! The breakfast was TOP NOTCH. Wanted to stay longer.
- 5/5
100%. A wonderful hotel. Everyone was so nice. The rooms were clean with really comfy beds! The breakfast was TOP NOTCH. Wanted to stay longer.
- 2.5/5
Location, full kitchenette, and spacious room Standard internet isn’t the strongest. Couldn’t work remote from hotel. Staff offered better internet for extra charge.
- 1/5
- 1/5
- 3/5
It’s was good stay for 2 days. Applesbees is walkable the only thing were their tv didn’t work
- 3/5
It’s was good stay for 2 days. Applesbees is walkable the only thing were their tv didn’t work
- 5/5
The room was like a studio it was perfect would stay there again clean friendly super nice
- 5/5
The room was like a studio it was perfect would stay there again clean friendly super nice
- 5/5
Loved it! Will stay again. Very convenient location and close to the highway! Free breakfast and spacious room 👍
- 5/5
Loved it! Will stay again. Very convenient location and close to the highway! Free breakfast and spacious room 👍
- 4/5
I enjoyed my stay at Homewood. It was quiet and peaceful. The location was perfect, easy access to the interstate and close proximity to anything that you would want. My room was clean. But, I did find stains on some of the furniture. I would stay there again.
- 4/5
I enjoyed my stay at Homewood. It was quiet and peaceful. The location was perfect, easy access to the interstate and close proximity to anything that you would want. My room was clean. But, I did find stains on some of the furniture. I would stay there again.
- 5/5
Not a fan of pillow top mattress. Very uncomfortable when it’s old. Seating in suites are uncomfortable. Could have just been our particular room… but we stay here a lot and I see a change in upkeep. The common areas are kept very clean though.
- 5/5
Not a fan of pillow top mattress. Very uncomfortable when it’s old. Seating in suites are uncomfortable. Could have just been our particular room… but we stay here a lot and I see a change in upkeep. The common areas are kept very clean though.
- 5/5
Great place
- 5/5
Great place
- 1/5
The ladies at front desk were rude and offensive telling me if I'm so unhappy with the room I was free to leave but I couldn't because of my sister in motorized wheelchair and we could not find other accessible accommodation i have pictures and video the place needs renovation and cleaning the manager told me she looks at the dirt every day
- 1/5
The ladies at front desk were rude and offensive telling me if I'm so unhappy with the room I was free to leave but I couldn't because of my sister in motorized wheelchair and we could not find other accessible accommodation i have pictures and video the place needs renovation and cleaning the manager told me she looks at the dirt every day
- 5/5
Checkin and front desk staff were super friendly. Quiet hotel. Soft bed very uncomfortable and needs upgrading but main bed was great. Nice to have separate bedroom.
- 5/5
Checkin and front desk staff were super friendly. Quiet hotel. Soft bed very uncomfortable and needs upgrading but main bed was great. Nice to have separate bedroom.
- 2/5
We’ve always stayed at Hilton but the property was not in good condition. Door windows were filthy.. just general maintenance outside was not good.
- 2/5
We’ve always stayed at Hilton but the property was not in good condition. Door windows were filthy.. just general maintenance outside was not good.
- 4/5
Our room was great. It was very clean, comfortable bed, AC worked well. Bathroom was good. The living area and kitchenette was perfect for us to have for the week, and they do provide utensils and cookware. Once per week the housekeepers do a full room clean if you want it, and every 2 days they do a partial clean for garbages/towels/floors if you want it. The provided breakfast in the morning was excellent - they have lots of options for everyone, good coffee, and the hot food options rotate through the week. With how many workers stay here, I would say that weekday breakfast could start at 6am and that would be more convenient. At 630am the breakfast area was always packed and food trays became empty quickly. I would give this stay 5 stars if it weren't for the parking fees. Upon booking, I did not notice there was a $10 per day parking fee, although it is stated. I just did not see it. For the area this hotel is in, it seems like charging for parking is unnecessary and feels a bit like a money grab. Overall we had a great stay and would come back though!
- 4/5
Our room was great. It was very clean, comfortable bed, AC worked well. Bathroom was good. The living area and kitchenette was perfect for us to have for the week, and they do provide utensils and cookware. Once per week the housekeepers do a full room clean if you want it, and every 2 days they do a partial clean for garbages/towels/floors if you want it. The provided breakfast in the morning was excellent - they have lots of options for everyone, good coffee, and the hot food options rotate through the week. With how many workers stay here, I would say that weekday breakfast could start at 6am and that would be more convenient. At 630am the breakfast area was always packed and food trays became empty quickly. I would give this stay 5 stars if it weren't for the parking fees. Upon booking, I did not notice there was a $10 per day parking fee, although it is stated. I just did not see it. For the area this hotel is in, it seems like charging for parking is unnecessary and feels a bit like a money grab. Overall we had a great stay and would come back though!
- 4/5
A/C was sub par. Didn't make room very cool. Ran all of the time, never shut off.
- 4/5
A/C was sub par. Didn't make room very cool. Ran all of the time, never shut off.
- 5/5
Breakfast was awesome, staff was super friendly. Great value for the money! Super kid friendly!
- 5/5
Breakfast was awesome, staff was super friendly. Great value for the money! Super kid friendly!
- 5/5
Really nice
- 5/5
Really nice
- 5/5
Decent property. Had construction going on at the time which made it a little difficult to navigate, but the staff were nice and service was prompt.
- 5/5
Decent property. Had construction going on at the time which made it a little difficult to navigate, but the staff were nice and service was prompt.
- 5/5
Nice room.
- 5/5
Nice room.
- 5/5
The front desk and kitchen staff went over and above in helping me with some special needs i had during my stay. Very kind and understanding.
- 5/5
The front desk and kitchen staff went over and above in helping me with some special needs i had during my stay. Very kind and understanding.
- 4/5
Just baseline clean.
- 4/5
Just baseline clean.
- 4/5
Na
- 4/5
Na
- 4/5
Beautiful htel, nicely situated. not enough handicap parkings. Members should not have to pay for parking.
- 4/5
Beautiful htel, nicely situated. not enough handicap parkings. Members should not have to pay for parking.
- 4/5
The value was excellent. The room was very comfortable.
- 4/5
The value was excellent. The room was very comfortable.
- 5/5
Room was adequate. The kitchenette could definitely use some TLC. Worked for our 2 day trip.
- 5/5
Room was adequate. The kitchenette could definitely use some TLC. Worked for our 2 day trip.
- 5/5
Nice
- 5/5
Nice
- 5/5
Was charged even though i prepaid. Pm desk fixed it quickly and was very nice
- 5/5
Was charged even though i prepaid. Pm desk fixed it quickly and was very nice
- 4/5
Great location for those not going to the parks. Pool was enjoyable. Hate the parking fees at hotels.
- 4/5
Great location for those not going to the parks. Pool was enjoyable. Hate the parking fees at hotels.
- 5/5
Clean
- 5/5
Clean
- 5/5
The cleanliness of the Entire property, especially the room
- 5/5
The cleanliness of the Entire property, especially the room
- 3/5
The pan was scratched up didn't use it.
- 3/5
The pan was scratched up didn't use it.
- 5/5
Great place for us to stay with our service animals when we had to be out of house for pest fumigation.
- 5/5
Great place for us to stay with our service animals when we had to be out of house for pest fumigation.
- 1/5
We booked a room with a king bed. We good a room with two full beds and were told we cannot get a room with a king bed. We asked for compensation but was told that we will not be compensated.
- 5/5
Quiet and comfortable
- 2/5
The night I checked in I was a little blown away with the... I'll call it "attitude" I received at first. Granted they got friendlier as we talked but it was still not fun to be greeted so rudely. The room. The terribly patched ceiling hole, the SMELL from the dishwasher (we opened it to look inside and it smelled like a dead animal was in it), the dirty couch and seat that look like someone wiped themselves with it... it was all just terrible. The cleanest part was the bed which was honestly surprising. Through the night the BATHTUB faucet kept turning on. I had to really crank it down (thought I'd break it) just to get it to only trickle. The toilet also kept randomly flushing, simple sealing issue but I turned the water supply off to stop the annoyance through the night. The construction around was inconvenient but they were all very nice and tried to move or make accommodations for the hotel guests (shout out to the construction crew for being so nice) I would NEVER stay here again, but having an Applebees 2 minutes (walking) away from the lobby was nice as I got in to town after 9 and was needing food. If you have the option to stay here... don't. Also, the one room door looked like someone took a sledgehammer to it (I read later there was a fire so I can only assume THAT was the room) at least I told myself that so I wasn't paranoid all night.
- 5/5
Very nice quiet private
- 5/5
Room was very nice
- 5/5
Everything we needed plus it had an excllent Cont breakfast which was included.
- 5/5
Second trip using this hotel. I'd recommend it.
- 2/5
Property was shabby and in disrepair with low-end, sloppy updates. Staff was not incredibly welcoming. The breakfast food was of poor quality compared to other hotels with with free breakfast buffets. Additionally, there was a $10 charge for parking, which seemed completely unreasonable and out of line with other similar hotels. I would never expect to be charged for parking at a hotel like this one.
- 5/5
Was very nice clean only thing i did not like was the 10 dollors i was charged to park per night but would not stop me from staying there again it could have been a 10 but was a 9 1/2
- 2/5
Pull out coach bed was broken. Layout of room is poor. When pullout bed is out, you cant walk around the room..beds are uncomfortable and dirty. Water from shower, faucts smells like sulfur. Carpet has worn spots where the carpet fibers are completely gone. Doors on backside dont work with keycard. Found back doors propped multiple times.
- 5/5
The place isn't new but decently maintained. Unfortunately the road work out front made the access more difficult. The $10 parking fee was unexpected and seemed like an unnecessary fee.
- 5/5
Our stay was very nice! Our room was good, bed was comfortable, we had an issue with noise from the air conditioner but once we turned it on continuous the problem stops. We would stay here again. Also, road construction was a bit of challenge
- 5/5
Great rooms clean and friendly staff
- 3/5
It was comfortable but the room had deferred maintenance and the libby bathroom was unclean and/or had TP out of stock both days inwas there. Within the room, it was ok overall. I would stay b for convenience if i needed that location
- 5/5
Great 1 night stay. No real complaints.
- 5/5
Front desk host was very kind and for the customer. Saying that if the room was not ready there would have been a problem cause she was putting customers first!
- 3/5
No pen or paper block like usually in any other hotel, Nobody at check out, we had to wait for somebody to show up, not a ring to notify staff.
- 5/5
I had a very comfortable stay at Homewood Suites. It is great to have a bedroom, living room and kitchen while staying there. I also enjoyed the hotel breakfast very much.
- 3/5
Outdated and not very clean for a branch of a major hotel chain. Had a fire on our floor at 6AM, and had to evacuate. This made us late to our competition. Very disappointed in this hotel for the money spent.
- 5/5
I stay frequently at this hotel. Rooms are always clean and staff is friendly.
- 4/5
They charged $10/day parking.
- 5/5
Quiet. Nicely appointed. Great breakfast. Good location.
- 5/5
Practical facility to work and a restaurant next door
- 5/5
Breakfast was cold with powdered eggs. But everything else was good.
- 1/5
The property was in horrible condition, we refused to stay the night and immediately asked for a refund. The furnitures were stained, the shower had crust on it….. horrible
- 3/5
leaking tub faucet/ room heater not working
- 4/5
Hotel staff were very friendly and helpful. They all smiled and greeted the guests. Our room was large and comfortable. Except the pillows were really mushy. We prefer firm. Breakfast was good. Overall, a very good stay.
- 5/5
Very nice hotel, good breakfast, very helpful front desk, our room always clean thanks to the clean service, room with full kitchen, tv on room and family room with sofa bed, travel with family a group of 5, very recommended.
- 3/5
Disliked: room smelled a little like body odor, additional $10 a day to park.
- 5/5
Great Hotel, good service.
- 5/5
Check in receptionist was fantastic.
- 5/5
$10 to park each night
- 5/5
I loved resting here from all the holiday errands. My family was able to feel like home away from home. The kitchen staff was so friendly and very welcoming. Thanks for helping to make our Christmas special! We’ll definitely book here again and recommend!
- 1/5
Room 426 worse hotel room I have experience bathroom wall in really bad condition, I have pictures and videos of water leak.
- 5/5
Although this hotel is difficult to find, it is in close proximity to Maitland and is very nice. The kitchen was generously stocked with snacks and drinks and was very clean and comfortable. Staff were friendly and welcoming and the breakfast staff did a particularly nice job. There is an Applebee’s adjacent to the hotel, which otherwise in an office park. If you’re looking for nightlife in Maitland, you’d do better to stay in one of the many hotels near Lee Road and Winter Park. Park Avenue in WP is a must for shopping, strolling, and dining.
- 5/5
Nice atmosphere
- 5/5
We loved everything about this hotel stay!!..Breakfast is top of the line compared to other hotels, the indoor pool is huge and the atmosphere is absolutely stunning! I will definitely be coming back for a second stay!
- 5/5
No complaints
- 2/5
When i got to the check in counter the announced that they had been shutdown due to water damage
- 4/5
Parking was $10 and not $8 as stated
- 2/5
The entrance was locked very early every evening and no one was staffing the front desk. Could not get inside to check in. Only after prying doors open and then had to search for front desk staff. Never anyone at front desk in the evening during my entire stay. Would never recommend property. Furniture dated and needed replaced.
- 3/5
Will not go back
- 3/5
The outside of the hotel looked in good condition, but it did not match the hotel’s interior especially the rooms. Carpet was outdated, Furniture was ripped and stain, there was several patches on the bathroom walls not enough towels were provided or toiletries given for a family of five there was no accommodations provided. Front desk did not answer any of are phone calls from the room. There was never any front desk presents at all for the two nights that I stayed. There was no security on site and the hallways always reeked of marijuana. In the positive I will say that we did enjoy the friendly breakfast attendant in the morning. I didn’t get her name She made sure that we were taken care of every morning and the night attended did a great job checking us in. Overall, I’m rate my stay 2 stars.
- 4/5
Great location, super friendly staff, and clean. Only compliant is that the furniture needs to be replaced. . .very dated.
- 5/5
Nice place, clean, convenient and quiet
- 5/5
Close to restaurant
- 1/5
Probably the worst hotel I’ve stayed at in years. Couldn’t check into the room I reserved which was a king suite, instead they proposed “2 doubles, but it’s an upgrade”. Allegedly they were sold out. The smell was awful, there were large garbage bags in the middle of the hallway, cleaning staff left their carts blocking a hallway for about 5 minutes. It doesn’t end there. There was a dog barking incessantly close to our room. They did move us, but that process took about another 15 minutes, so here we are “downgrading” once more to another room with 2 small beds on the first floor. The smell is still awful AND OF COURSE there is a dog next to this room as well. Is this the pet hotel? They “waived our parking fee” as a courtesy. What a load of ——— the lot isn’t secure and the only person who will get your car towed is the woman who works nights and calls in the truck. Will never return and arguably questioning my loyalty to Hilton…in which I’m a diamond member…
- 5/5
Loved the separate living room
- 5/5
Great place to stay
- 2/5
Overall, not great. When I arrived I was told the room I had reserved and paid for (a king bed) was completely sold out so I was given a room with two full size beds. The dispenser on the wall continued to fall off and ripped the paint. Could not connect to WiFi for most of the weekend which is not ideal as I am a graduate student and could not connect until Sunday and I arrived on Friday and left Monday. Additionally, on Saturday there was a robbery at gunpoint in the hotel parking lot. Multiple cops were there, an individual was arrested, this went on for hours. Following this the elevators stopped working in which other visitors had gotten stuck in the elevator so we had to take the stairs from the third floor with all of our luggage (not ideal as I am physically not capable of climbing flights of stairs with my luggage). Overall, this stay was subpar and would am not likely to recommend to anyone else.
- 5/5
Great value
- 5/5
We loved the spaciousness and cleanliness of the room. The bed was comfortable and the staff was very friendly. The next morning we checked out the free breakfast. It was the best breakfast included food that I’ve ever had. Everything was fresh and hot. The staff was continuously refreshing everything.
- 4/5
No luggage carts available at check in. Front Desk staff very fake. Not genuinely kind.
- 5/5
Great hotel, great location, convenient to what we wanted to do/see. But they have 1-ply toilet paper. Why?
- 5/5
Suites was roomy, bed was comfortable, breakfast was included!
- 5/5
Staff super friendly.
- 5/5
We were evacuated during Hurricane Milton and this hotel was like a home away from home. It was clean, spacious, and every single person we spoke to was kind and attentive.
- 5/5
Excellent place to stay
- 5/5
Comfortable, quiet and convenient to everything. Like the kitchenette and separate living area
- 5/5
Stay was great! Very nice hotel
- 5/5
really nice property and people. excellent.
- 5/5
We were met with friendly employee's from early continental breakfast to late night, there was someone always there. Felt safe, rooms were very clean.
- 1/5
My bathroom had a strong mildew smell and visible mold, which caused my asthma to flare up which made for a horrible night. We moved to another room at 11pm unfortunately there where no doubles left. Not the best first time experience. I dont think id stay here again.
- 5/5
Stay one night after a planned businesss trip. I loved the spacious suite and comfort of an apartment. The breakfast was one of the best I’ve had at a hotel in awhile! Nice Applebees restaurant literally in the same parking lot! I will stay again next time I’m in the area.
- 4/5
We had 2 rooms - 1 was dirty with used sheets and clearly wasn’t cleaned. The other room was perfect. They switched our dirty room right away and new room was fine. Very nice little apartment style room - living area with a kitchenette and separate bedroom. I was pleasantly surprised how comfortable and convenient the room was!