WoodSpring Suites Nashville near Rivergate

There was boric acid aroznd the walls and in every crack. Not pet or kid griendly. Dead roaches in my bath tub upon check in.

Not so good

This was like a homeless shelter. THe room smelled like heavy cleaner.

Good value, efficient rooms for ling term stays

Clean room

Este lugar está feo, gente vive allí y está en una XL a de indigentes y gente extraña

I love their atritude and accomodations for pets. My TV and AC did NOT work. But the friendliness of staff superceeded that inconvienance

Bad

I made this reservation 3 weeks in advance, and when I got there they didn't have a room for me and were reluctant to even let me use the bathroom after I drove over 3 hours to get there. My friends were staying there, so we just all piled up in one room. It's more like a homeless shelter than a hotel. Don't go.

Helpful and knowledgable staff

It was a great location and the staff was amazing N/A

It was a great location and the staff was amazing N/A

Lee and Shony was very pleasant i highly recommended they made me fill right at home

Lee and Shony was very...

had no towels in the room and was told they are “at capacity” so we couldn’t get any towels. sheets had stains and front desk closed at 8pm so we couldn’t get new ones. lobby did not smell good at all. there were a lot of shops nearby.

Didn’t stay Everything

The location was the only positive to this hotel. It was disgusting. The amount of pets here was insane. People just hanging outside at all hours, the smell of animal was awful. Not clean at all. There was no toilet even in the room. But guess what, the front desk closes at 4 so to bad if you need anything. We left the next morning at 7 and the front desk was still closed. I would not stay here period.

It was disgusting. The amount of pets here was insane. People just hanging outside at all hours, the smell of animal was awful. Not clean at all. There was no toilet even in the room. But guess what, the front desk closes at 4 so to bad if you need anything. We left the next morning at 7 and the front desk was still closed. I would not stay here period.

Rest all over the fixtures in the bathroom and to top it off dog hair in the room and when you turn on the air, it just smelled like a wet dog

Rest all over the fixtures in the bathroom and to top it off dog hair in the room and when you turn on the air, it just smelled like a wet dog

The only reason they didn’t have another available room was because they didn’t have anyone available to clean the rooms. So they do not have enough staff. Overall one of the worst hotels I’ve stayed in. The lady at check in was sweet and understanding and was doing her best to help us. The lady at the check out wasn’t even at the desk, she was outside conversating with two other people and I had to go outside the hotel to get help with checking out.

Bad

This was by far the nastiest place I have ever been in. There was dog feces everywhere outside the entrance. The smell was atrocious inside and out. The first floor reeked of dog poop. The elevator didn’t work half the time. The lock on the door was broken. My bathroom door had huge holes broken thru it. The floor was so sticky with dirt. I DO have photos. This place should be closed. The only plus were the two front desk employees who were kind. If I could have found another hotel that late I would have. We were there for a funeral and only stayed one night of our two nights stay. Room 212. Truly it was a nauseating place to stay and the board of health should be informed.

Not Served Everything ok

Not Served Everything ok

Nothing Everything,had to call the Police on the HOTEL STAFF/ MANAGER.. Floors were so dirty and disgusting that they clearly are NOT being washed. Fridge would not get cold,had to keep moving my food and drinks into freezer and back,TV had a issue where a pop up kept going around the screen every 3 minutes Every channel so TV was not a option.Manager Lee and Manager Sunny very unprofessional,no communications between staff and management....they say 1 thing yet expect to then change what they said and tried to blame me( very Unprofessional) Will get your floor cleaned up NEVER HAPPENED.Will swap out your Fridge NEVER HAPPENED They knew the room had a bad microwave,yet wait till after I arrive to switch it out? Lee stated he would fix the issues and instead because that night the guest above me kept me up half the night walking loudly around on the floor,boom,boom,boom over and over and over and over get it now!!! Only after reaching out to Police and bookings.com was there any offer of a Room change and at that point it's to late for THAT AS WELL. Woodspring Suites never offered another room until after I reached out to You bookings and they lied to your representative claiming they offered another room and I declined,Grrrrrrr that is a Bold face LIE 100%. They then called the Police on me and claimed Disorderly contact yet I never had a face to face conversation so even though I chose to stay in the original room,they sent someone to my room to ask me again if I was checking out? Why would they do this? To make a false claim of disorderly conduct,they were trying to falsely get me kicked out.BIG BIG MISTAKE,I WILL be contacting a ATTORNEY/ LAWYER over this HOTEL.

Nothing Everything,had to call the Police on the HOTEL STAFF/ MANAGER.. Floors were so dirty and disgusting that they clearly are NOT being washed. Fridge would not get cold,had to keep moving my food and drinks into freezer and back,TV had a issue where a pop up kept going around the screen every 3 minutes Every channel so TV was not a option.Manager Lee and Manager Sunny very unprofessional,no communications between staff and management....they say 1 thing yet expect to then change what they said and tried to blame me( very Unprofessional) Will get your floor cleaned up NEVER HAPPENED.Will swap out your Fridge NEVER HAPPENED They knew the room had a bad microwave,yet wait till after I arrive to switch it out? Lee stated he would fix the issues and instead because that night the guest above me kept me up half the night walking loudly around on the floor,boom,boom,boom over and over and over and over get it now!!! Only after reaching out to Police and bookings.com was there any offer of a Room change and at that point it's to late for THAT AS WELL. Woodspring Suites never offered another room until after I reached out to You bookings and they lied to your representative claiming they offered another room and I declined,Grrrrrrr that is a Bold face LIE 100%. They then called the Police on me and claimed Disorderly contact yet I never had a face to face conversation so even though I chose to stay in the original room,they sent someone to my room to ask me again if I was checking out? Why would they do this? To make a false claim of disorderly conduct,they were trying to falsely get me kicked out.BIG BIG MISTAKE,I WILL be contacting a ATTORNEY/ LAWYER over this HOTEL.

Bj

Poor

Great price Great location

Great price Great location

Pleasant

Mr Lee is tha bomb! Thanks for everything!!

The staff at check in were friendly EXTREMELY DIRTY. Mold on the window sill, the floors in our room were sticky and had black sections of caked on dirt. Toothpaste on the door stopper, painters tape trying to hold an outlet on, the bathroom door didn’t even close, splatters of things that have been spilled on the walls. It was absolutely awful. We checked in at 3, put our stuff in the room and didn’t return until 11:30 so we didn’t have a chance to look over the room before we left. Had we done that, we wouldn’t have even stayed.

The staff at check in were friendly EXTREMELY DIRTY. Mold on the window sill, the floors in our room were sticky and had black sections of caked on dirt. Toothpaste on the door stopper, painters tape trying to hold an outlet on, the bathroom door didn’t even close, splatters of things that have been spilled on the walls. It was absolutely awful. We checked in at 3, put our stuff in the room and didn’t return until 11:30 so we didn’t have a chance to look over the room before we left. Had we done that, we wouldn’t have even stayed.

Everything... there was 3 of us staying in the double queen room. The bathroom only had 2 sets of towels and when we asked for one more towel the night front desk said "no, you know the rules." We asked what that meant and she said they only cleaned the room every 2 weeks! We were only staying one night! Would never recommend this hotel to anyone.

Nothing Everything... there was 3 of us staying in the double queen room. The bathroom only had 2 sets of towels and when we asked for one more towel the night front desk said "no, you know the rules." We asked what that meant and she said they only cleaned the room every 2 weeks! We were only staying one night! Would never recommend this hotel to anyone.

Bugs and the floors were very slippery in our room.

Overbooked their rooms and left us with a reservation but no room. We were traveling from Florida with a newborn and they had no rooms even though we had reserved one. Super upset that it left us with no where to go as other hotels nearby were sold out for the night too.

Didn’t stay Everything

Filthy, Smoked in, NO HOT WATER , cockroaches, homeless in parking lot, staff not present, gross floors and walls

I liked everything

There where bugs everywhere I did not stay at the hotel overnight I had to shorten my trip due to this hotel being really nasty

The location was near restaurants The room was dirty, the bed uncomfortable only giving 2 pillows, bugs guts all over wall and not cleaned off.

The mold in the bathroom.

Door key not working,ugggh! That's never O.K. The back and forth and feeling stuck...was not a good experience for me. First given a room,only to open the door and find it looking occupied,partied in...not happy again,back and forth....please correct this. 2nd room had no TV remote...who,s checking a room for reservation without actually checking it or checking it off The List.....put yourself in a guests shoes and realize it's not necessary to subject a guest to all this back and forth,only to then have your door key Not Work.

There were roaches everywhere honestly and the amount of marijuana smell throughout the hotel all night was kind of alarming. I’m pretty sure there were drug deals that went on most of the evening were also alarming. The phone to get in the door cause the lobby window closed at 4 pm, I was never made aware that it did, so when i got to the hotel to check in and use the lobby phone it didn’t work at all, luckily the lady that checked us in was close and seen we needed assistance to get inside to check in. And while they had Terminex come out and spray and put a white residue powder down for the bugs, there were still plenty crawling around on most of the items in the room.

Absolutely disgusting!! Worst hotel ive ever stayed in my life. Keep driving do not stop here. Hotel has more dogs in it than people. Dogs barking un the room across from us.Our room smells like dirty dog. Bath towels have stains. The blinds are yellow stained from cigarettes. Nasty nasty nasty. Itching all night. If it wasnt so late and need to sleep for work tomorrow we would leave. People out side using drugs just sitting in their cars. Does not feel safe. My dad put the refrigerator in front of the door just in case someone tries to break in and rob us. This hotel has alot of people living in it permanently. Trust me DO NOT STAY HERE!! you are better off sleeping in your car far away from here

Severe mold. No deep cleaning for the rooms prior to check in

Everyone is treated equally. I have an express need to be treated novelty. I want to feel special. Equal is also good just not excellent.

Sucio

The room was not clean, smelly, and greasy floor. Don't trust the picture what you see of the rooms.

I didn't like it much but the front desk clerk was nice people hanging outside, it was lady bugs and stink bugs all over the room and I didn't feel safe

Room was clean staff was very friendly

I didnt like the fact it was cold outside

Found roach in my room, loud noise coming from wall early in the morning, sink had a slow drain and sheets on other bed was dirty

Us they were gonna put us up in a similar nice place, and put us in a crappy motel that we had to pay MORE FOR. Will not be dealing with Payton and this property again.

I like the location It had bugs, and it was a hole in the tub. It was a bug in the tub, in the sink and on the bed.

Was clean and comfortable for my week stay.

Load people at all hours of night roaming halls trying to get into room that were not there’s . Room smelled and amenities were not provided that were listed in description

NOTHING EVERYTHING

The otdoord was not nice with people all over the place others didnt have their keys and wanted to get in when one is passing around

Roaches were running everywhere when I turned the lights on in the room. Needless to say I didn’t stay and went to a different motel. Now this place won’t even refund me my money. Absolute nightmare….

This place has no staff on duty when needed. It's also Infested with roaches!!!. I only stayed 1 of the 2 nights I paid for!

Staff was wonderful and assisted immediately when I discovered the desk did not have a chair I needed for my business travel. Within 5 minutes I had what was needed.

Call me.

The first room that he gave us was used the second room had roaches the area around the door was left open all night. It’s a terrible nasty hotel.

Trashy place. The front desk hung up on me when I called about extra charges for days after I checked out. Then they never answered the phone again. I had to call multiple corporate numbers to get 50% of my extra charges back. Stay away

Was disappointed in the accommodations and seemed like a rough neighborhood. Next time I will spend more money on nicer accommodations, the Quality Inn or LaQuinta would have been a better choice.

No one was at the front desk to check in at 10:30 pm. Tried calling the provided phone number multiple times and no one answered. Another customer had already been trying to reach someone for 30 minutes. I ended up having to go to another hotel. The right thing to do is to give a full refund.

Really enjoyed everything about our stay

Terrible. The area itself leaves a lot to be desired. We still decided to check in as it was later in the day and we were exhausted. The girl behind the counter charged me twice for the room because she couldn’t figure out how to check us in. People were steady coming in and out. We finally got to the room after being bothered for money in the hallway from a “guest” and it wreaked of smoke. We immediately checked out and left. No refund despite not staying.

Couldn’t even in check in to my room. Limited check in times. Forget getting a refund for a place I never stayed in for.

Made my reservation on hotels and when I got the no one was at the front desk, they had two number to call and I call both numbers multiple time waiting about 10 mins before one of the workers came to the lobby. He checks me in only for the room to have roaches, he then tried two other room but roaches everywhere. I refused to stay there hopefully I can get my money back.

VERY BAD DON’T GO HERE. THERE WAS NO ONE AT THE FRONT DESK I COULDN’T CHECK-IN LAZY PEOPLE

Disgusting and filthy

The lady at check in was super nice and that’s the only good thing I can say. I did not feel safe here with my children. There were people outside the hotel doing drugs in the open right by the door to get in, no regard for anyone. Staff did not say or do anything. Parties all night long, constant noise. People are obviously living here. Roaches on the wall. Mold on the ceilings that made the smell awful. Hole punched through our bathroom door. Would not provide a hair dryer or an extra pillow for my handicap mother to get comfortable in the bed, which was way too high and a very cheap, uncomfortable bed. The smell in the room is absolutely awful from the mold. Some type of burns all over the floor. Broken blinds with no curtains so shady people can look in on you while they’re outside smoking w**d. I’ve stayed in hundreds of hotels and this was by far the worst.

The place was disgusting. Our room didn’t look clean at all. Bugs everywhere and a really sketchy environment. Floors were sticky and the room looked nothing like the pictures. I needed a hairdryer and there wasn’t one. Had to call front desk and they hung up on me. Roach motel

THERE WERE BED BUGS AND ROACHES IN THE ROOM!!! I HAD TO FIND ANOTHER HOTEL FOR ME AND MY CHILDREN TO STAY AT! There was no staff after hours, so I couldn't even report it until the next day!!! Disgusting and dirty, I would sleep in my car before I stay there again!!!!!!

OK for short stays, clean and tidy and near shops and restaurants

There was as stain on the covers of the mattress. Some of the towels had some hair on it before we even used them. The top of the fridge had dust and debris and a couple of leaves. The icing on the cake was the live cockroach we seen on the wall on our second night.

The staff

Roach Motel

The property itself was ok and the staff was friendly, but there was a shooting the first day we were there and the doors were locked out after that and even with our key we couldnt get in. We had to call people to let us in or wait until someone came out to let us in, which was very inconvenient.It seemed more like a halfway house than a hotel.

The staff were very helpful

Booked a room with two queen beds in it they fail to succeed I had to go buy a air mattress for the kids cuz they booked my room with someone else didn't even give a discount I paid full price for the one bed room

No comment

I arrived at my hotel and the hotel room was under construction and I couldn’t stay there I want my money back I had to find a place to stay after driving 9 hours

Would stay again

The elevator Always Smells bad due to Customers Animals!!! The Outside area Always has Overflowing Trash!!!

The Owners were Very courteous and Informative. The Most Cleanest Hotel I’ve Slept At Since My Move to Tennessee. I Will be Back🤗

Our room was clean but we had no towels when we called in the evening they had ro wash some and took until morning to get some. Our toilet was slow to drain after using which isnt great. Blinds in the room were broken and dirty, no curtain to close to block out light and the ac/heater slates were dirty. (That was the only thing dirty in the room).

M

I instantly regretted not spending more for the stay but I was looking for some place that could accommodate for parking a large tractor trailer close by. It was fine to just have a place to sleep and shower, but if you're used to staying somewhere kind of nice... this is not the place. Fresh coat of paint is the minimum needed to cover the spots where there is no paint, once you get past the black moldy spots on the ceiling in the bathroom and all the hair stuck on the lampshades. Some new bedsheets and covers would be nice as its not nice to see spots and stains of previous guests. The positive thing is that the bathroom was clean, shower looked like it was newly fitted and the mattress was comfortable.

Had bugs

Booked for 3 people, only 2 towels provided. No coffee pot. No vent in bathroom. Trash all around property, Walmart carts all around property. I'm assuming people rent monthly and go get their groceries and bring the cart back with them

Smells horrible. Has bugs

There was a big party outside. The first floor smelled like smoke throughout the office. The rooms are outdated, broken blinds, and old furniture. I had another family that supposed to stay but I told them no because I was too embarrassed that I chose this place. It was like living in the projects.

As soon as you walked into the lobby, you could smell cigarette smoke, even though we though it was a smoke free facility. There was a friendly man that checked us in at 6 pm. I went to the car to get our suitcases and when we came back, the window for check in was closed. When we got to our room, it smelled like smoke. There was a cigarette burn on the toilet seat. There was a cockroach on the ceiling, and later that night, one in the bathroom. We asked to change rooms but the hotel was all booked. The TV remote was broken. There were no hand towels. And no one answered the phone number at the front desk for assistance. There was so much noise inside and outside that we didn’t sleep well. The cleanliness and upkeep of the hotel was not good. When we checked out or tried to check out in the morning, the front desk window was still closed. We have stayed at other Woodspring hotels that have been well cared for, but we will not stay at this one again.

A lot noise and security service CAN NOT do anything about it. Cockroaches are running around. See attached photos

Good experience all around.

Staff is always accommodating. It’s been a really good experience even amidst the stressful situation of being without a place to live and going through the process of finding another place.

I liked the area.. around all the good food.. and I don’t like how if someone is working all day and is gone before office opens and comes back when office is closed how can they get the necessities they need ? I needed tissue after a long day at work and was told by the staff I would have to wait until office opens . Unacceptable in my opinion

nice interior

Good

The property on the inside is clean and very nice, the outside of the property is a nice area besides the junked vehicles in the parking lot, and the homeless area across the street full of trash. Other than that i have nothing but great things to say about this hotel all around.

The smoke alarms inside the room are really touchy my husband and I don’t smoke but even just spraying febreeze in the room sets it off. That set ours off twice and it doesn’t stop until a staff member resets it and the fire department comes every time which is extremely inconvenient.

Very affordable, clean, accommodating, and it helps that there is a stove, full size refrigerator etc.

Got here and no one was at the front desk called number twice no answer. Called another number guy answered said he’d be down in a minute took him about 10 min to get downstairs. When he got downstairs said he left his key upstairs so had to wait even longer. Finally got started with check in process he couldn’t log in called someone for help he had him on speaker guy he called said he’s sleeping ask someone else. He calls some one else they didn’t answer so he finally checks me in and sends me on my way. Place smells and is dirty.

Great stay just a lot of noise

Not sure why people was coming all in and out my room unnoticed like fire inspectors and random other office people , no nock just walk on in

This Woodsprings location was terrible had roaches and was loud and unfriendly

The woman at the front desk was extremely nice and helpful. Unfortunately within an hour of checking in, I sat down to eat and a cockroach crawled out from behind the kitchenette area and across the counter. The rest of the room appeared to be pretty clean, but that ruined it for me. And the noise from outside the room was insane. Definitely not a place I would stay again based on the cockroaches and inability to get any sleep from the noise.

Nice

Amazing staff

There was small cockroaches in the bathtub and the floor. Other than that there was no sound in the tv! Room was clean.

The cable did not work and they would not fix it. The room had a weird smell. Woke up on roaches crawling on the counter of the kitchenette. Offered to put me in another room but could not guarantee that room would not have roaches.

Tv did not work. Woke up the next morning to roaches crawling in the counter of the kitchenette. Room has a weird smell. Offered to give me another with a working tv but couldn’t say there wouldn’t be roaches. Guy standing in the lobby said he killed around 40 roaches that morning and there were still a lot more in his room

I only stayed for a hour. The room key didn't work twice. and there were tiny roaches everywhere. I had to grab my things and RUN. I couldn't stay here at all. The staff were nice to me but the seeing the roaches, I can't

The stay was very bad , poor management, won't recommend this hotel to anyone

We liked the privacy and affordable price

Check in is at 3: 00pm room wasn't ready until 3: 15pm then this morning around 9:45am somebody knocks on the door wanting to know when we're going to check out we'll check out is not until 11:00am

Loved the location but the shower was a little messy

Toilet was not working, stains on floor and fridge.

The general manager is the worst he doesn't know what he is doing he put extra charges on your account and his not a friendly person. Shayla and miss cindy us the best.

The general manager is the worst ever he doesn't know what he's doing he puts extra charges on your stay and his not friendly. But shayla and miss cindy is the best.

The general manager is the worst manager ever he doesn't know what he is doing mscrews up everyone reservations. But shayla and miss cindy is the best

We checked in. Saw sketchy people everywhere. Walked in to the hall and the cigarette and weed smell was overwhelming. Room was grundgy, pieces of the vent fan in the bathroom were on the counter with no shower curtain present. We immediately left and stayed somewhere else. We forfeited the $100, figure this place needs it more than we do. We should've known better.

It was so disgusting didn't even go in the room. Guy at front desk was drinking a beer during check in. The parking lot has a lot of shady activity, trash running over. Residents of property warned us that car get broken in to on a regular and no cameras on property.

Love it

The staff was very friendly and helpful. It was a plus to have security on the premises. I was on the 3rd floor and could hear everyone around me.

While the outside of the hotel looks fairly new, the inside is a different story. The rugs need a deep-cleaning, and the rooms could all use a refresh. We had issues with our key cards upon arriving at our room. The front desk clerk had to come up to reset the door lock, and we were glad she did. The room smelled of tobacco smoke, so her being there to witness it could prove we were not responsible. The elevator was questionable at best, and the front desk closed completely overnight. If you are checking out early, there is no one to leave the key cards with, and no Dropbox.

Staff was very friendly, nice being able to pet cute dogs, clean hotel, I would definitely stay here again. Highly recommend it

Convenient to work. Comfy beds

I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.

As far as the hotel There were holes everywhere. Destroyed furniture. Mirrors and toilet were Chipped. Screen was off window and in the room!

The Staff were welcoming and very nice. Especially Mrs. Cynthia. She made sure all my accomodations were met, and she always kept a smile. The rooms were also clean and spacious. I felt safe and would definitely recommend. 10/10

Shayla the assistant manager is wonderful she makes u feel at home and will go above and beyond her job title.

Nothing

Horrible place! I’d like my money back!

They ran out of toilet paper and when I called and asked when they would get more the lady said “idk” asked if I would get reimbursed for buying my own and she said very rudely “ma’am by policy we are not required to provide that for you” so you are telling me I spent $486 for 7 nights for me to have to buy my own toiletries. That is normally included in the hotel stay. Asked about towel and they told me I’d have to bring my old towels down and exchange them for mew ones instead of just giving me new ones. Called to talk to the manager and the lady at the desk said the manager was in a meeting and said she would have them call me back. They never did. How can a manger of a company not care enough about the customer to give them a call to address the situation and try to make it right. Felt like the manager didn’t care and brushed it off and pushed it to the side and didn’t make it a priority to make sure customers were taken care of. I will not be coming back to the location ever again. Terrible customer service and managers are to set an example for the employees and seeing as they didn’t even have the decency to reach back out to me and make it right. I will not recommend yall to anyone ever

I feel like the hotel was more for people who wanted to stay long-term a customer service when I first got there to check in was on her phone and very rude

We tried checking in and the front desk had a window covering it. A guy smoking inside said he could help us get checked in. The entire property was dirty. There were a million piles of dog poop int he grass and trash everywhere. Inside was equally gross. There were stains on the walls and in the elevator. The carpet was severe stained in the hallways. The entire building constantly smelled like cigarettes. The rooms had VERY thin ceilings and we could hear our upstairs neighbors alllll day and night. The floors were sticky when we got there and the drawers in the kitchen were sticky on the inside. There was always dogs running around off leash out side. It was such an uncomfortable stay for me as a young woman. I would never stay there without someone else with me as the other guests often seemed high and sometimes aggressive.

To start our room that was reserved and paid for in advance (1wk prior) was given away. The only room they had available was a double bed room that was damaged. We took it only to find it was infested with roaches. Check-in kept apologizing said to request refund.

Good but hallways smelled like smoke.

Nice from the outside but the inside was not clean. The building had odors of pet and old cooking grease.

Seemed unsafe at night. A lot of things going on in the parking lot until late at night. The place seemed ok a little rough around the edges. Very nice people running the place. You cannot check in after 2am.

This place should be condemned

Do NOT stay here! This is a full blown extended stay hotel, as in, people are living here. It is dirty! It smells! Rooms are probably as clean as they are ever going to get them. There was mold in the bathroom. And the smell coming from the window AC unit clearly smelled like mold. The doors are open to the public so the "lobby" had homeless people sitting on the floor charging their phones. Dogs are allowed and you can smell it. The pictures are NOT what this property actually looks like.

The lobby, halls and room was filthy. It smelled like urine and cigarette smoke. I did not feel safe. I booked two nights to be close for a family funeral. I did not stay. I found another hotel in the area.

It was an average stay for the price but when checking in the room the guest attendant gave me the wrong room number linked to my hotel card. Everyone makes mistakes, but please catch this one next time as it was hard to get a hold of someone after hours.

Will never stay again. Terrible.

the first room we were given the tv was smashed and the room smelled like smoke, the front desk lady gave us a new room and it was alot better. the overall cleanliness was good. the halls smelled badly of marijuana smoke.

It was infested with druggies, couldnt go to the elevator without someone asking if i needed any drugs. The smell in the lobby of the rooms were decayed and molded. This is the worst hotel i have ever been too. There eas pubic hair in my shower and roaches in my room. I am infumating my luggage the moment i return home. We were promisrd s non smoking room and the moment we walked in it smelled like a bar full of cigarettes.

Long story short. They over booked and informed me of that when I arrived to check in. Canceled my room and did nothing to help me. The last at the desk was very short and didn’t care.

The only thing that was disappointing was the amount of noise around and in the property when 9:00 pm was the "quite time". I would have to sleep with headphones and music every night because there was so much noise by tenants as well as outside parking lot noise going on ALL night long which was stressful.

This place is horrible and should not even be listed as an option. Upon arrival vagrants mingling around entrance doing drugs. People sitting in their cars. I did not enter out of fear. Cancelled next two nights.

I only stayed two nights. The first night there was a loud fight in the back parking lot, which the front desk clerk had to deal with. The floor in my room was not clean and made my bare feet dirty. Some of the staff seemed nice. Other than the dirty floor, my room was clean and comfortable. I will not stay here again however.

Bugs seen in the room. No one responded to closed front desk call for check in.

Front desk was no help. It stunk to high heaven. Everything was dirty.