Holiday Inn Macon North by IHG
About Holiday Inn Macon North by IHG
Located within 6.7 miles of Grand Opera House, Holiday Inn Macon North by IHG in Macon has a number of amenities including a shared lounge, a restaurant and a bar. With a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool and a 24-hour front desk. At the hotel, rooms include a desk. The rooms in Holiday Inn Macon North by IHG are equipped with a flat-screen TV and free toiletries. A buffet breakfast is available at the accommodation. A business center and vending machines with snacks and drinks are available on site at Holiday Inn Macon North by IHG. Middle Georgia Regional Airport is 17 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. While some guests appreciated the cleanliness, friendly staff, and good location, others complained about noise, uncleanliness, and poor service.
- Cleanliness
- Friendly staff
- Noise issues
- Uncleanliness
- 1/5
Not the usual Holiday Inn experience.
- 0.5/5
No water couldn't take a shower
- 1/5
No water when we woke up
- 5/5
I love the housepitality Nothing
- 5/5
Nothing
- 5/5
The staff was friendly and there are groceries and restaurants within walking distance.
- 3.5/5
Close to restaurants/shopping Check in staff cared more about placing a good order than the check in…
- 3/5
Hot water cut out mid shower.
- 3/5
Hot water cut out mid shower.
- 3.5/5
Close to restaurants/shopping Check in staff cared more about placing a good order than the check in…
- 4/5
The or
- 0.5/5
Nothing Everything
- 4/5
Very good
- 2.5/5
Pool not working, older carpet in room, and having to pay for breakfast. Overall the hotel value was just average.
- 1/5
Spring break time, mid stop with kiddos. Not a very good track record. Wouldn’t recommend
- 5/5
I like the room, but when I walked in the blind was on the floor the bathroom shower would not stay adjusted. Where I can let's take a shower.
- 5/5
I like the staff was good at polite. I like the room, but when I walked in the blind was on the floor the bathroom shower would not stay adjusted. Where I can let's take a shower.
- 1.5/5
The external was nice and the lobby was clean. Once we moved rooms, the room was fine. The bed was comfortable. A staff member granted our room change request, which was much appreciated. Some of the staff was cold and unwelcoming. Our first room was completely unacceptable. It was FULL of ladybugs. 1-2 ladybugs we could deal with. But they were on the beds, in the curtains, on the floor, the lamps, the walls. Any bug infestation in a hotel is unacceptable. We were also immediately next to a train that made frequent trips. We requested a room change and thankfully received a new room. It had no ladybugs and was quiet, so we were relieved. But even then there were unacceptable quirks, like the fact that the air conditioner was controlled by a remote that had dead batteries. And you had to get up, stand directly in front of the TV, and point the remote to the center of the TV in order to change a channel. I guess because of where the cable box was located? Just annoying things like that.
- 1.5/5
The external was nice and the lobby was clean. Once we moved rooms, the room was fine. The bed was comfortable. A staff member granted our room change request, which was much appreciated. Some of the staff was cold and unwelcoming. Our first room was completely unacceptable. It was FULL of ladybugs. 1-2 ladybugs we could deal with. But they were on the beds, in the curtains, on the floor, the lamps, the walls. Any bug infestation in a hotel is unacceptable. We were also immediately next to a train that made frequent trips. We requested a room change and thankfully received a new room. It had no ladybugs and was quiet, so we were relieved. But even then there were unacceptable quirks, like the fact that the air conditioner was controlled by a remote that had dead batteries. And you had to get up, stand directly in front of the TV, and point the remote to the center of the TV in order to change a channel. I guess because of where the cable box was located? Just annoying things like that.
- 1/5
Pool was closed second year in a row, candy on the floor, front desk did not answer phones, AC was broken in our room.
- 4/5
The or
- 0.5/5
Breakfast was not free, it was advertised as free breakfast.
- 0.5/5
Breakfast was not free, it was advertised as free breakfast.
- 5/5
Exceptional
- 3/5
We specifically booked this hotel because of the marketing of the indoor pool. Our six year old asked to stay at a hotel with a pool for her birthday. We got to the hotel to find out the pool is closed, no reason given, and looks fine. When we asked again, we were told that it was under construction, although it’s not. The countertops on the cabinets and the table in the room had not been wiped, there was sticky residue left over from another person, staying there before us, and there was dirt on the floor. The shower floor looked like it had not been cleaned in a while. It is a nice hotel, but we were very disappointed overall. Do not book for the pool!!!
- 0.5/5
Bad
- 5/5
Exceptional
- 0.5/5
Nothing Everything
- 2/5
Walked into room that had liquid spilled on side table and dirty washcloth in the shower. Staff assisted in finding a new room.
- 5/5
Parking was easy & plenty of shops nearby
- 5/5
Exceptional
- 4/5
Staff was awesome and very polite
- 0.5/5
Nothing!!! No bar or restaurant open as they were doing construction, but it was not disclosed anywhere, no luggage rack, bed was not even made correctly when we got to the room! Still had to pay full price though!
- 5/5
Room looked newly remodeled
- 5/5
Room looked newly remodeled
- 5/5
The hotel located in a wonderful location, lots of restaurants in the locations with different varieties types of food. Every thing was nice
- 1/5
- 1/5
- 2/5
Our room had been deodorized with a spray called Blunt. This is a deodorizing spray normally used in cars. It is very concentrated and also has CBD oil as an ingredient. It caused our eyes to burn and coughing. We were moved to another room, thank goodness. We discussed this with the manager on duty the next morning and she informed us that this spray had been used. Otherwise we would not have known what was going on. She apparently was aware that the cleaning staff had used this spray. We won't return to this Holiday Inn.
- 2/5
Our room had been deodorized with a spray called Blunt. This is a deodorizing spray normally used in cars. It is very concentrated and also has CBD oil as an ingredient. It caused our eyes to burn and coughing. We were moved to another room, thank goodness. We discussed this with the manager on duty the next morning and she informed us that this spray had been used. Otherwise we would not have known what was going on. She apparently was aware that the cleaning staff had used this spray. We won't return to this Holiday Inn.
- 3.5/5
Comfortable room, decent location It is being renovated, there really is not a restaurant/bar as we thought, it is a conference room
- 3/5
Clean convenient and comfortable. No TV room service and electronic blinds were horrible.
- 2.5/5
The room smelled a little weird, but in general was very clean and spacious. The bed was comfortable and the bathroom was pristine with a beautiful, large tub. The staff was very friendly, and the hotel was located in a quiet part of town. I got great sleep. We booked the hotel specifically for the indoor pool and found out upon arrival that it was out of service. There were parts of the hotel (namely the lobby) where the air conditioning didn't work, and they were running big, loud industrial fans. Upon speaking to a staff member, I found out the air conditioning had been broken for seemingly months, and there was no effort to fix it. It made me feel a little uneasy as I was checking in. I also spent a lot of money for one night and was surprised to find out that I had to pay for breakfast.
- 3.5/5
NA The pool was out of order
- 3/5
The hotel is under construction/renovation on the bar and restaurant. They don’t say anything about this in the booking process. We stayed on Jan 3, 2026. A bit of a disappointment. The deadbolt on the room was not able to lock because it was misaligned with the door frame.
- 3/5
The hotel is under construction/renovation on the bar and restaurant. They don’t say anything about this in the booking process. We stayed on Jan 3, 2026. A bit of a disappointment. The deadbolt on the room was not able to lock because it was misaligned with the door frame.
- 1/5
Disappointing.
- 1/5
Disappointing.
- 5/5
Even With All The Renovations Going On My Stay Was Amazing! Definitely Will Be My First Choice When I Travel Again !
- 2/5
Hotel under renovation- pool CLOSED and breakfast unavailable. This was not communicated at any point until we checked in. We traveled with small children and selected this location for the pool and breakfast. We requested a discount, front desk offered a 20% discount but then didn’t know how to enter it. Instructed to call the manager the next day, she was unavailable when I called.
- 2/5
Hotel under renovation- pool CLOSED and breakfast unavailable. This was not communicated at any point until we checked in. We traveled with small children and selected this location for the pool and breakfast. We requested a discount, front desk offered a 20% discount but then didn’t know how to enter it. Instructed to call the manager the next day, she was unavailable when I called.
- 4/5
Staff was helpful and extremely kind.
- 4/5
Staff was helpful and extremely kind.
- 1/5
Room had a horrible smell, pool was closed due to Health Inspector concerns, breakfast buffet was a room with hot plates, towels were a rare commodity, everything was new and cheaply done.
- 1/5
Room had a horrible smell, pool was closed due to Health Inspector concerns, breakfast buffet was a room with hot plates, towels were a rare commodity, everything was new and cheaply done.
- 3/5
room was just ok, staff was friendly, all I could smell in the lobby was weed, no breakfast, definitely could have been a more positive experience.
- 3/5
room was just ok, staff was friendly, all I could smell in the lobby was weed, no breakfast, definitely could have been a more positive experience.
- 3/5
- 3/5
- 5/5
It was great.
- 5/5
It was great.
- 1/5
I have stayed here several times, but will not again.
- 1/5
I have stayed here several times, but will not again.
- 1/5
Hotel was horrible so was staff. It was under construction and no mention of this was made when booking. Elevators broken gym closed makeshift restaurant and front desk staff could have cared less. Asked for money back and was given attitude from Nicole at front desk.
- 1/5
Hotel was horrible so was staff. It was under construction and no mention of this was made when booking. Elevators broken gym closed makeshift restaurant and front desk staff could have cared less. Asked for money back and was given attitude from Nicole at front desk.
- 4/5
No
- 4/5
Was under construction so there was no bar or breakfast area. Also did away with the continental breakfast. For 185 a night the least i should get is free breakfast.
- 4/5
Was under construction so there was no bar or breakfast area. Also did away with the continental breakfast. For 185 a night the least i should get is free breakfast.
- 4/5
The property was clean and the front desk staff was great. The housekeeper came to my room at 10 am and asked that my wife and I let her clean the room because she wanted to go in order. I told her we were getting our items together so we could leave and could she come back at check out time and she said no that she goes in order. We reported her to the front desk and they apologized for her rudeness.
- 5/5
Nice property and very clean.
- 5/5
Nice property and very clean.
- 3/5
Friendly staff
- 4/5
Construction
- 5/5
nice place
- 2/5
I booked this hotel for the pool only to check in and be told it’s closed for remodeling. I wasted my money and my rewards. Daughter was very disappointed.
- 2/5
I booked this hotel for the pool only to check in and be told it’s closed for remodeling. I wasted my money and my rewards. Daughter was very disappointed.
- 5/5
Room was very nice and remodeled
- 5/5
Room was very nice and remodeled
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Liked the price rooms were nice wish had continual breakfast!
- 5/5
Liked the price rooms were nice wish had continual breakfast!
- 3/5
pool not working, drink mech.. down
- 3/5
pool not working, drink mech.. down
- 2/5
Stayed for one night after the masters. Young man checking us in was very rude. Pillows are terrible!
- 2/5
Stayed for one night after the masters. Young man checking us in was very rude. Pillows are terrible!
- 2/5
Property was going under renovations, so I gave them some grace. The staff was great and the rooms were clean, but they’re doing a horrible job at
- 2/5
Property was going under renovations, so I gave them some grace. The staff was great and the rooms were clean, but they’re doing a horrible job at
- 5/5
Staff was extremely courteous and professional.
- 5/5
Staff was extremely courteous and professional.
- 3/5
Hotels.com listed nothing about the property being renovated and the pool being closed due to renovations. Booked this hotel as a halfway stopping point to break up a long drive. Specifically looked for locations with indoor pools so my family could swim and let out some energy after being in the car all day. The property sent a message saying they were having renovations, but mentioned nothing about the pool being closed. After driving all day we saw a sign that the pool was closed. Hotels.com needs to do a better job about getting accurate and updated information from the properties they list and their amenities since often people chose hotels based on the amenities they offer.
- 3/5
Hotels.com listed nothing about the property being renovated and the pool being closed due to renovations. Booked this hotel as a halfway stopping point to break up a long drive. Specifically looked for locations with indoor pools so my family could swim and let out some energy after being in the car all day. The property sent a message saying they were having renovations, but mentioned nothing about the pool being closed. After driving all day we saw a sign that the pool was closed. Hotels.com needs to do a better job about getting accurate and updated information from the properties they list and their amenities since often people chose hotels based on the amenities they offer.
- 5/5
Nice rooms
- 5/5
Nice rooms
- 4/5
Attendent nice lady
- 4/5
Attendent nice lady
- 3/5
The pool was completely out of commission and was not stated at the time of booking, the bar only had 2 sodas, the hotel looks like it’s undergoing renovations and most of it does looks really nice but there were just odd things about it.
- 3/5
The pool was completely out of commission and was not stated at the time of booking, the bar only had 2 sodas, the hotel looks like it’s undergoing renovations and most of it does looks really nice but there were just odd things about it.
- 4/5
Great place to rest for the night. Convenient to restaurants
- 4/5
Great place to rest for the night. Convenient to restaurants
- 5/5
I stay here every time I come through Macon and it never disappoints. Clean rooms, friendly staff, convenient location.
- 5/5
I stay here every time I come through Macon and it never disappoints. Clean rooms, friendly staff, convenient location.
- 5/5
The property was very nice , clean and the staff was very friendly and professional
- 5/5
The property was very nice , clean and the staff was very friendly and professional
- 4/5
Good place to stay in Macon
- 4/5
Good place to stay in Macon
- 5/5
The hotel sit by a train track.
- 5/5
The hotel sit by a train track.
- 3/5
Elevator was having probelms during out stay. There was a wait rime of about 20 minutes to check in with only 1 receptionist. One of the rooms next to use was smoking weed and we could smell i through the vent. Also the railroad tracks are right behind the hotel and goes by late at night super loud.
- 3/5
Elevator was having probelms during out stay. There was a wait rime of about 20 minutes to check in with only 1 receptionist. One of the rooms next to use was smoking weed and we could smell i through the vent. Also the railroad tracks are right behind the hotel and goes by late at night super loud.
- 4/5
Nice
- 4/5
Nice
- 1/5
I made my reservation and paid for that reservation through Expedia. Upon arrival at the hotel, I was told I couldn't check in because their "system was down", no alternatives given, no timeframe, not helpful, basically was told "I don't know what to tell you, it was like this when I arrived" by the front desk staff. I had to go to another hotel after waiting and now this hotel won't return my money.
- 1/5
I made my reservation and paid for that reservation through Expedia. Upon arrival at the hotel, I was told I couldn't check in because their "system was down", no alternatives given, no timeframe, not helpful, basically was told "I don't know what to tell you, it was like this when I arrived" by the front desk staff. I had to go to another hotel after waiting and now this hotel won't return my money.
- 4/5
The hotel is undergoing upgrades but the facility is great and staff was welcoming. We are already planning our next stay during our visit.
- 4/5
The hotel is undergoing upgrades but the facility is great and staff was welcoming. We are already planning our next stay during our visit.
- 3/5
Price
- 3/5
Price
- 4/5
Room was good but we were doubled up initially in the same room as another couple. We had to go back to the front desk and request another room.
- 4/5
Room was good but we were doubled up initially in the same room as another couple. We had to go back to the front desk and request another room.
- 5/5
It was great bed was great room was great tv was great i think i left my headphone in the room bc i cant find them but other than that it was great
- 5/5
It was great bed was great room was great tv was great i think i left my headphone in the room bc i cant find them but other than that it was great
- 1/5
I arrive at the hotel and no attendant was available to check me in. I waited an hour before the cleaning lady gave me a key and took my name. Apparently, someone walked off the job. It was very unpleasant.
- 1/5
I arrive at the hotel and no attendant was available to check me in. I waited an hour before the cleaning lady gave me a key and took my name. Apparently, someone walked off the job. It was very unpleasant.
- 5/5
It was really nice, and the staff was super friendly especially the lady who worked in the restaurant
- 5/5
It was really nice, and the staff was super friendly especially the lady who worked in the restaurant
- 5/5
Right off the highway was key
- 5/5
Right off the highway was key
- 4/5
Easy access from interstate. Lots of dining options close by.
- 4/5
Easy access from interstate. Lots of dining options close by.
- 3/5
The stay was good. Nice hotel. Spacious room. NO HOT Water for the early morning shower. The bed was comfortable and the room was clean. All was good until the shower
- 3/5
The stay was good. Nice hotel. Spacious room. NO HOT Water for the early morning shower. The bed was comfortable and the room was clean. All was good until the shower
- 1/5
Did not get the room we reserved and was charged an additional $15 on top of Expedia total costs at check in for ‘incidentals’
- 1/5
Did not get the room we reserved and was charged an additional $15 on top of Expedia total costs at check in for ‘incidentals’
- 1/5
We arrived after a long day of air and car travel to find one room key we were issued, no longer existed as they were doing renovations. The second room was an accessible room and the key didnt work so we went back to front desk where we were informed by the Manager (still on propety because the regional Director was there assessing the facilty) that they were full, except for the two of the three rooms we had confirmed via Expedia. Booking thru expedia made no difference and we were told as we left to find a new hotel, that we shouldnt have used a 3rd party to book as that always causes issues. So I cant tell you anything about the state of the rooms or propery other that Kenyetta and Damion were amazing as I had deliveries pre-scheduled. They went beyond the call of duty even though we had no rooms or stay there.
- 1/5
We arrived after a long day of air and car travel to find one room key we were issued, no longer existed as they were doing renovations. The second room was an accessible room and the key didnt work so we went back to front desk where we were informed by the Manager (still on propety because the regional Director was there assessing the facilty) that they were full, except for the two of the three rooms we had confirmed via Expedia. Booking thru expedia made no difference and we were told as we left to find a new hotel, that we shouldnt have used a 3rd party to book as that always causes issues. So I cant tell you anything about the state of the rooms or propery other that Kenyetta and Damion were amazing as I had deliveries pre-scheduled. They went beyond the call of duty even though we had no rooms or stay there.
- 5/5
The hotel staff were very friendly. The area was safe. The room was clean.
- 5/5
The hotel staff were very friendly. The area was safe. The room was clean.
- 5/5
Convenient, clean & safe stay!
- 5/5
Convenient, clean & safe stay!
- 5/5
Covenient, near shopping and restaurants. Comfortable, nice pool and bar
- 5/5
Covenient, near shopping and restaurants. Comfortable, nice pool and bar
- 1/5
Trains ran all night and day. When I got here they didn’t have a reservation for me. I had to pay $50 more for the same room. No one I gave emailed will reply. Never using you again.
- 1/5
Trains ran all night and day. When I got here they didn’t have a reservation for me. I had to pay $50 more for the same room. No one I gave emailed will reply. Never using you again.
- 4/5
Clean rooms and surrounded by many good quality named restaurants. Very convenient.
- 4/5
Clean rooms and surrounded by many good quality named restaurants. Very convenient.
- 5/5
Very clean, and beds were extremely comfortable!!! Also the breakfast was nice!
- 5/5
Very clean, and beds were extremely comfortable!!! Also the breakfast was nice!
- 1/5
The rooms was absolutely disgusting. Still haven’t received a refund. And the person working the desk was defensive not apologetic.
- 1/5
The rooms was absolutely disgusting. Still haven’t received a refund. And the person working the desk was defensive not apologetic.
- 5/5
Excellent staff. Perfectly clean and comfortable room.
- 5/5
Excellent staff. Perfectly clean and comfortable room.
- 2/5
Tv did not work. Breakfast was limiting and not fresh.
- 2/5
Tv did not work. Breakfast was limiting and not fresh.
- 2/5
The staff was extremely helpful when we asked to change rooms because a train runs behind the propery and our room was right next to the tracks. The continental breakfast was very disappointing. Not to the standards of HI Hotels that i usually stay at. The bed was so uncomfortable.
- 2/5
The staff was extremely helpful when we asked to change rooms because a train runs behind the propery and our room was right next to the tracks. The continental breakfast was very disappointing. Not to the standards of HI Hotels that i usually stay at. The bed was so uncomfortable.
- 5/5
The hotel is beautiful! We loved the pool! The staff was above and beyond!
- 5/5
The hotel is beautiful! We loved the pool! The staff was above and beyond!
- 5/5
Customer service and overall experience was excellent
- 5/5
Customer service and overall experience was excellent
- 4/5
It's a really fine property, but it's time for an upgrade for several things. In today's market, I expected bedside charging options, an extra blanket, and an active restaurant and bar. Also, the hallway temp was arctic but told that the general manager was the only one with a key to the room with the thermostat.
- 4/5
It's a really fine property, but it's time for an upgrade for several things. In today's market, I expected bedside charging options, an extra blanket, and an active restaurant and bar. Also, the hallway temp was arctic but told that the general manager was the only one with a key to the room with the thermostat.
- 5/5
I liked that after a long day, they had food available on site.
- 5/5
I liked that after a long day, they had food available on site.
- 3/5
Not as clean as should be. Bed was uncomfortable
- 3/5
Not as clean as should be. Bed was uncomfortable
- 5/5
The staff was very welcoming and made sure that we were comfortable. After we got settled in went to the lounge and had a glass of wine where the bartender was extremely nice. Enjoyed talking with her and she made sure that we enjoyed ourselves.
- 5/5
The staff was very welcoming and made sure that we were comfortable. After we got settled in went to the lounge and had a glass of wine where the bartender was extremely nice. Enjoyed talking with her and she made sure that we enjoyed ourselves.
- 5/5
Room is clean
- 5/5
Room is clean
- 3/5
Aside from that, the room we were in was a stone's throw from the train track, and we heard the trains go past all night. Not too terrible for us since we brought a white noise machine for our kids and were able to drown out some of it. Cleanliness: it for sure could have been cleaner, but wasn't the worst I've seen. There was breakfast included, which saved our stay. It was good, plentiful, and hot.
- 3/5
Aside from that, the room we were in was a stone's throw from the train track, and we heard the trains go past all night. Not too terrible for us since we brought a white noise machine for our kids and were able to drown out some of it. Cleanliness: it for sure could have been cleaner, but wasn't the worst I've seen. There was breakfast included, which saved our stay. It was good, plentiful, and hot.
- 5/5
I made a reservation online five minutes before arriving at the property. Abby at the front desk was a joy! I was looking after two senior friends in escorting them to Florida, and it was so comforting to be welcomed so nicely. The hotel has a nice lobby bar and decent little restaurant. Heather, behind the bar was very hospitable and looked after the needs of us weary travelers really well. Lucky we chose this place! Recommended!!
- 5/5
I made a reservation online five minutes before arriving at the property. Abby at the front desk was a joy! I was looking after two senior friends in escorting them to Florida, and it was so comforting to be welcomed so nicely. The hotel has a nice lobby bar and decent little restaurant. Heather, behind the bar was very hospitable and looked after the needs of us weary travelers really well. Lucky we chose this place! Recommended!!
- 5/5
Checkin staff was very good.
- 5/5
Checkin staff was very good.
- 5/5
Good
- 5/5
Good
- 5/5
Enjoyed our stay
- 5/5
Enjoyed our stay
- 3/5
We had a room with two queen beds and the sounds on the springs were so bad that we ended up purchasing ear plugs to help us sleep. Metal on metal sound every time you move on the bed. Just terrible.
- 3/5
We had a room with two queen beds and the sounds on the springs were so bad that we ended up purchasing ear plugs to help us sleep. Metal on metal sound every time you move on the bed. Just terrible.
- 5/5
Staff was friendly.
- 5/5
Staff was friendly.
- 4/5
Check in was prompt and Friendly. The room was basically clean. The bath room needed more attention. The tile floor in the shower needed a better cleaning. The "do not r....." sign for the door was missing . I brought this to the attention of the night clerk, but nothing was resolved.
- 4/5
Check in was prompt and Friendly. The room was basically clean. The bath room needed more attention. The tile floor in the shower needed a better cleaning. The "do not r....." sign for the door was missing . I brought this to the attention of the night clerk, but nothing was resolved.
- 4/5
Quick and easy check in. Luggage carts were ready for use in the lobby. Grounds were well kept and clean. Very close to restaurants, gas, etc.
- 4/5
Quick and easy check in. Luggage carts were ready for use in the lobby. Grounds were well kept and clean. Very close to restaurants, gas, etc.
- 2/5
In the room the duvet cover was creased and had not been ironed. Very disappointing overall for what is supposed to be a four star property.
- 2/5
In the room the duvet cover was creased and had not been ironed. Very disappointing overall for what is supposed to be a four star property.
- 2/5
I was disappointed in my room‘s overall condition… Broken curtains and dirty floor.
- 2/5
I was disappointed in my room‘s overall condition… Broken curtains and dirty floor.
- 4/5
Clean property and friendly staff
- 4/5
Clean property and friendly staff
- 4/5
Proximity to the interstate was so convenient and also to restaurants. Rooms were nice and big and bed and pillows very comfortable
- 4/5
Proximity to the interstate was so convenient and also to restaurants. Rooms were nice and big and bed and pillows very comfortable
- 5/5
The room wa clean and nice. Pool was fun. Breakfast was delicious. On site free parking. Staff was friendly and very efficient. Will definitely return.
- 5/5
The room wa clean and nice. Pool was fun. Breakfast was delicious. On site free parking. Staff was friendly and very efficient. Will definitely return.
- 4/5
Thank you
- 4/5
Thank you
- 4/5
Easy access from expressway. Room was clean.
- 4/5
Easy access from expressway. Room was clean.
- 4/5
The only thing I would complain is the breakfast, which was OK as I mention before. Saturday they should serve till 10:00am, 9:20 food start to disappear and 9:40 they put everything away, If u serve by 10, it don’t mean stop serving at 9:30!!!!!!
- 4/5
The only thing I would complain is the breakfast, which was OK as I mention before. Saturday they should serve till 10:00am, 9:20 food start to disappear and 9:40 they put everything away, If u serve by 10, it don’t mean stop serving at 9:30!!!!!!
- 4/5
Breakfast was great!
- 4/5
Breakfast was great!
- 4/5
Tne to could blencleaner but everything was nice and comfortable. The only thing that I would complain about, is that the black out curtains couldn't be closed.
- 4/5
Tne to could blencleaner but everything was nice and comfortable. The only thing that I would complain about, is that the black out curtains couldn't be closed.
- 5/5
I enjoyed the young ladies who checked me in. I enjoy how beautiful and clean the hotel was. The Hotel really was beautiful. I also enjoyed seeing the kids in the indoor pool having fun with family and friends as I parked my car in a well lit area. The room was so nice everything was exactly like I love it also the room AC was on some one must knew I loved the AC walked into heaven almost. Thanks for the great stay I would recommend anyone to stay. It was family friendly I loved seeking the kids with their parents and everyone was so nice. Funny story I was leaving my room around 9am for business and across the room was a family of 4 2 babies and the day was explaining to his kids they had to go and the babies were like nooooooo I don't want to go. It made me smile to myself because I was thinking the same thing Nooooo I don't want to leave but I had to. That's the type of stay you want whenever you check in or out of a Hotel. Sweet home away from home. Be blessed readers.
- 5/5
I enjoyed the young ladies who checked me in. I enjoy how beautiful and clean the hotel was. The Hotel really was beautiful. I also enjoyed seeing the kids in the indoor pool having fun with family and friends as I parked my car in a well lit area. The room was so nice everything was exactly like I love it also the room AC was on some one must knew I loved the AC walked into heaven almost. Thanks for the great stay I would recommend anyone to stay. It was family friendly I loved seeking the kids with their parents and everyone was so nice. Funny story I was leaving my room around 9am for business and across the room was a family of 4 2 babies and the day was explaining to his kids they had to go and the babies were like nooooooo I don't want to go. It made me smile to myself because I was thinking the same thing Nooooo I don't want to leave but I had to. That's the type of stay you want whenever you check in or out of a Hotel. Sweet home away from home. Be blessed readers.
- 5/5
Clean, comfortable, and friendly. Two thumbs up!
- 5/5
Clean, comfortable, and friendly. Two thumbs up!
- 5/5
I loved it!!!!!
- 5/5
I loved it!!!!!
- 5/5
Nice. Clean room. Spacious. Grab and go breakfast. Nice stay
- 5/5
Nice. Clean room. Spacious. Grab and go breakfast. Nice stay
- 5/5
Very spacious room
- 5/5
Very spacious room
- 4/5
Food at restaurant was great
- 4/5
Food at restaurant was great
- 4/5
The woman at check in was efficient but not really welcoming. In the morning the restaurant was not open for breakfast.
- 4/5
The woman at check in was efficient but not really welcoming. In the morning the restaurant was not open for breakfast.
- 3/5
Staff extremely nice and helpful. Area is very nice with lots of things to do. Stayed on the second floor, looked like they had a flood. Flooring in room was pealing up. Hotel was on the noise side. Right next to the train tracks and could easily hear your upstairs neighbors.
- 3/5
Staff extremely nice and helpful. Area is very nice with lots of things to do. Stayed on the second floor, looked like they had a flood. Flooring in room was pealing up. Hotel was on the noise side. Right next to the train tracks and could easily hear your upstairs neighbors.
- 3/5
I was not pleased with getting a room with full sized beds when I requested queen size. The lighting in the room was dim due to the removal of table lamps. One bed was poorly made.
- 3/5
I was not pleased with getting a room with full sized beds when I requested queen size. The lighting in the room was dim due to the removal of table lamps. One bed was poorly made.
- 5/5
Staffs were very friendly room was very clean and comfortable breakfast was delicious my husband and I really enjoyed our stay and will be booking again soon
- 5/5
Staffs were very friendly room was very clean and comfortable breakfast was delicious my husband and I really enjoyed our stay and will be booking again soon
- 5/5
I've stayed at this location several times. The hotel and the rooms are nice. Service was great. There is a train that runs behind the hotel that is certain to wake you but otherwise a great place to stay in Macon.
- 5/5
I've stayed at this location several times. The hotel and the rooms are nice. Service was great. There is a train that runs behind the hotel that is certain to wake you but otherwise a great place to stay in Macon.
- 5/5
Desiree at the front desk went out of her way to make sure I got to room without discomfort.i am disabled and all the handicapped spots were taken. There were not open spots within 200 yards of the entrance. She took pity and allowed me to park into front under the entrance awning. That kind of kindness and empty will be remembered. Thank you, Desiree
- 4/5
They really need to get the elevator fixed. The pool was also cloudy. Front desk was awesome!
- 1/5
Check in. Key didn’t work for 3 tries. Clerk was very unfriendly. One elevator out of order. TV doesn’t work. Asked for help and never got it. No coffee. Room was half cleaned. Quite frankly about as bad an experience as I’ve had at a hotel.
- 5/5
Very nice staff and very clean. Comfy beds and pillows
- 5/5
Great hotel! Comfortable bed.
- 3/5
When we checked in we were given a room that had not been cleaned. The gentleman behind us was also given a dirty room. When we went down to correct the error there was no apology or attempt to make it okay. The second room was okay, but we had lost confidence by then. I took my daughters out on the patio to play
- 1/5
Needs an overhaul. Approximately 14 people stayed in the room close to us. Only two baggage carts available for the entire hotel. Hair in the room in several places. Two hand towels and two wash rags but no bath towels. No bath mats. No coffee. Noisy! We won’t be back!
- 2/5
The staff was never friendly. Never said good morning or thank you, just dismissed you and felt like they wanted you out as quickly as possible. The room was gross, the floors were sticky, behind the night stand looked like it hadn’t been cleaned in awhile. We were just passing through so we just wanted to sleep for a few hours but would I stay here again? Absolutely not.
- 2/5
Poor internet, loud noises from hallway, housekeeping coming by at 6pm?, dirty towels
- 5/5
Everything was good
- 4/5
Good facility
- 3/5
Room view was of an air conditioning system from the room .
- 2/5
Pool was slimy, TV broken, remote batteries dead, alar clock busted, No Blow dryer, shower drain slow water leaks onto floor creating fall hazard. Breakfast is a grab bag, due to covid this was not advertised. Oh and he rate is usually 101$ according staff!! So my first time using expedia SUCKED!!
- 1/5
The ac sounded like we had a lawn mower in the room. The mattress sagged in the middle so I kept rolling down hill. The room is next to the train tracks so starting at 2:30 am I counted 8 trains going by. Terrible sleep.
- 1/5
10 trains went by our hotel room need i say anything more.
- 1/5
Had a horrible experience the bathtub was stained and had no Matt slipped and fell the floors in the room we’re all warped and peeling off pieces of glue everywhere also dirty floors with previous occupants nails and dirt everywhere no coffee for the coffee machine and the smoke detector was covered with a plastic bag set everything to the person on duty at the front desk on my way out and all they did was wrote it down and said thank you
- 3/5
Did not get the room I requested and reserved. Breakfast/Coffee was late. Staff doesn't start preparing until time to serve it.
- 5/5
Very nice clean hotel that’s minutes from downtown with lots of restaurants nearby. The only disappointment was the pool. We were expecting a typical hotel pool and this was more of a glorified wading pool. It would be great for small children but not so great for our teenager.