Homewood Suites by Hilton Lynchburg

Great property, great staff, great breakfast!

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Thanks Melissa

Eggs were wet and gross, however, the rest of breakfast was pretty delicious. The room itself was larger than I thought it would be (King bed), but that was due to my brain not registering the size of the space from the photos. The room was clean, however the shower could use some extra work with cleaning. Also, the kitchen had no sponge to wash the dishes, so instead used the kitchen rag used for cleaning up messes on the counter to clean them. It worked itself out, but still.

Exceptional

This by far the best hotel in Lynchburg...very clean spacious rooms our suite had a full full kitchen dining area and separate living room with 55 in. tv with another 55 in. in the bedroom...great breakfast and location 5 stars

Exceptional

Clean & spacious room. On site parking convenient. Breakfast was good. Greeting & check-in staff were efficient & pleasant.

bathroom was dirty . the water was shut off to building without any notification . when it was turned back on hot water was discolored for about an hour

I like this hotel so much. Everything is so good.

bathroom was dirty . the water was shut off to building without any notification . when it was turned back on hot water was discolored for about an hour

The stay for my daughters’ graduation was great. The front desk staff and housekeepers were a great help. Brian and Lakiesha (sp?) were especially helpful every morning at breakfast. Glad that we stayed there and would definitely stay there again when in Lynchburg!

It would be nice if Wi-Fi was free and if Home would also would bring back to cocktail hour

Easy parking Breakfast is average — Room was dusty

I want daily maid service. I texted for assistance and there was no reply

Poor

Convenient location and parking, wonderful staff, great breakfast options, clean and very spacious rooms, check in was the easiest of any hotel I've ever stayed in

It was okay.

Location was perfect, have everything you need around. Breakfast was really good. The staff was super friendly and helpful. The whole place is maintained clean.

Location was perfect, have everything you need around. Breakfast was really good. The staff was super friendly and helpful. The whole place is maintained clean.

Nice

Rachel really helped me out great staff at this property

The front desk staff during the check-in was friendly and accommodating. The room was clean and spacious which includes everything I need to at least make it feels like home- plates, utensils, apartment size refrigerator and microwave etc None that I can think of

The front desk staff during the check-in was friendly and accommodating. The room was clean and spacious which includes everything I need to at least make it feels like home- plates, utensils, apartment size refrigerator and microwave etc None that I can think of

Superb

Our suite was very nice and roomy. Had everything we needed. The hotel was very clean ( thanks Helen for your hard work). We did hear the train when it passed by but it was not really disturbing and not constant. Close to restaurants. Included breakfast was very good. Staff was very friendly. Nothing

Our suite was very nice and roomy. Had everything we needed. The hotel was very clean ( thanks Helen for your hard work). We did hear the train when it passed by but it was not really disturbing and not constant. Close to restaurants. Included breakfast was very good. Staff was very friendly. Nothing

Nice hotel layout. The bathroom could have been cleaned better. Hair was still on the floor, and some areas could have been wiped down better. Other than that, it was a great hotel in a great location.

Beautiful room. Friendly staff. I loved the welcome on the TV.

Beautiful room. Friendly staff. I loved the welcome on the TV.

Exceptional

Great room sizes, free breakfast was a huge plus.

Great stay!

Every thing was excellent The mountains

Every thing was excellent The mountains

The shower in the bathroom was not working very well so we really couldn’t enjoy them ..

The shower in the bathroom was not working very well so we really couldn’t enjoy them ..

Staff was kind.. Room was clean and spacious. Location was very convenient to shopping and food options

Staff was kind.. Room was clean and spacious. Location was very convenient to shopping and food options

Clean, comfortable, decent breakfast. 4 stars flush because we didn’t test out many of the amenities

Room are big lots of space ..Just needed to be carefully cleaned. Breakfast good . Front desk man the first night ...was not doing his job but all the staff are nice Letting guest smoke in hotel . Running around hallways after 2am ..

Brian was super friendly and helpful at breakfast!

Friendly staff, clean room.

there were cherios on the floor in our room which made you wonder if it had been vacummed.

From the front staff to the cleaning staff. Bryant was such a joy assisted me with my bags .

From the front staff to the cleaning staff. Bryant was such a joy assisted me with my bags .

The location was perfect; the suite was large, clean, and comfortable; and the staff was professional. Our favorite staff member was Brian, the gentleman in charge of the breakfast buffet. He went above and beyond to ensure we had everything we needed. He's a great asset to this property!

Very clean, all employees very courteous and helpful. When I took my dog out the back to use the bathroom, employees were taking smoke breaks by that door. At one time I saw no less than 12 cigarette butts on the ground ? There was no receptacle for them to deposit them BUT, litter is litter ?

The staff was wonderful! Brian was especially kind and accommodating.

I loved the entire set up of the hotel and staff. There is nothing to say I LOVED everything.

Always a pleasure staying here from thr moment you check in, to breakfast in the morning and when you come and go everyone greets you so warmly...

Kitchen was filthy. Looked like it hadn’t been cleaned and there was a cup stain on the table. Also the bathroom sink faucet was loose.

The hotel is clean and the staff friendly and professional. The breakfast had enough choices. I reserved specifically 2 queen beds (traveling with my adult son) and the hotel said Booking.com requested a “king +Sofa” so that’s what I got. So I had to make the sofa bed which is not comfortable at all for someone my age. The pillows sucked too. The hotel is by a busy intersections and was extremely noisy. Didn’t get much sleep.

Everything was wonderful

Everything was wonderful

Yes it was very nice.

Very friendly and accommodating staff. The room was very comfortable.

Very friendly and accommodating staff. The room was very comfortable.

Nothing it was amazing

Breakfast was great. Clean rooms.

Breakfast was great. Clean rooms.

Very friendly and welcoming front desk staff for my son with special needs. Nothing.

Clean room staff very kind

Clean room staff very kind

There was black dog hair all over the hotel room. It was disgusting. While I appreciate the hotel allowing dogs, because I was able to take mine when he was alive, I was told that there are allocated rooms on the first floor near the side door. I stayed on the 3rd floor this time. My grand-daughter's allergy flared up, and she had to take something at night to calm it down. Also, she got 2 flea bites. Made me paranoid I was going to take fleas home with me. I told the front desk, and they recorded it for the manager. I have stayed at this hotel many times and never had an experience like this. I won't trust it again.

There was black dog hair all over the hotel room. It was disgusting. While I appreciate the hotel allowing dogs, because I was able to take mine when he was alive, I was told that there are allocated rooms on the first floor near the side door. I stayed on the 3rd floor this time. My grand-daughter's allergy flared up, and she had to take something at night to calm it down. Also, she got 2 flea bites. Made me paranoid I was going to take fleas home with me. I told the front desk, and they recorded it for the manager. I have stayed at this hotel many times and never had an experience like this. I won't trust it again.

We arrived early and were able to check into our room. The front desk was friendly. The room was perfect and breakfast was wonderful. The staff in the hotel was helpful and friendly. Looking forward to staying there again.

We arrived early and were able to check into our room. The front desk was friendly. The room was perfect and breakfast was wonderful. The staff in the hotel was helpful and friendly. Looking forward to staying there again.

Overall my stay was ok. The facilities were good and the location was perfect but some of the staff were not courteous and a housekeeper entered my room although the privacy sign was on. The manager did address this promptly once notified.

Overall my stay was ok. The facilities were good and the location was perfect but some of the staff were not courteous and a housekeeper entered my room although the privacy sign was on. The manager did address this promptly once notified.

I love this place but I did not love the price. Over $900 for two nights is a little extreme. I realize it was a very popular weekend in Lynchburg. My early reservation with a more affordable rate was not honored by the hotel that I had booked. I had to make a change to a hotel that was still available at the last minute. I understand how supply and demand works and do not blame the property. It was our choice to stay here, and we were very pleased with our stay.

I love this place but I did not love the price. Over $900 for two nights is a little extreme. I realize it was a very popular weekend in Lynchburg. My early reservation with a more affordable rate was not honored by the hotel that I had booked. I had to make a change to a hotel that was still available at the last minute. I understand how supply and demand works and do not blame the property. It was our choice to stay here, and we were very pleased with our stay.

Cold oatmeal and fruit bowl was always near empty but there are more choices.

Cold oatmeal and fruit bowl was always near empty but there are more choices.

Yes

Yes

Very nice staff

Very nice staff

It was great

It was great

Good breakfast, excellent parking, easy access from highway

Good breakfast, excellent parking, easy access from highway

Clean, modern decor.

Clean, modern decor.

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Bathroom configuration was terrible. The toilet and shower room were so small and the door was huge feeling. There was no fan in the toilet and shower room. The water pressure was terrible in the shower, bathroom sink, and kitchenette sink.

Bathroom configuration was terrible. The toilet and shower room were so small and the door was huge feeling. There was no fan in the toilet and shower room. The water pressure was terrible in the shower, bathroom sink, and kitchenette sink.

The couch didnt have and appealing look

The couch didnt have and appealing look

I liked the staff and the over stay. The hotel is close to all the major stores and restaurants. The only thing I didn’t like is a gold member I didn’t receive my two free bottles of water. Overall great stay!

I liked the staff and the over stay. The hotel is close to all the major stores and restaurants. The only thing I didn’t like is a gold member I didn’t receive my two free bottles of water. Overall great stay!

Very nice hotel and very clean. We actually stayed here before.

Very nice hotel and very clean. We actually stayed here before.

The stay was great

The stay was great

Would recommend.

Would recommend.

Dog friendly

Dog friendly

It was very clean and employee were friendly and willing to help when needed

It was very clean and employee were friendly and willing to help when needed

Great location for my needs at Liberty U.

Great location for my needs at Liberty U.

I’d definitely stay there again!

I’d definitely stay there again!

Nice, clean and spacious. I would definitely stay there again.

Nice, clean and spacious. I would definitely stay there again.

I was on the third floor back of property where a train track was just outside my window. i went to be early, but was awakened several times by the train noise. About an hour after I checked in I received a fraud alert for the credit card I used at check in. Coincidence, maybe? not sure tho.

I was on the third floor back of property where a train track was just outside my window. i went to be early, but was awakened several times by the train noise. About an hour after I checked in I received a fraud alert for the credit card I used at check in. Coincidence, maybe? not sure tho.

The accommodations were very nice, only 2 staff members were exceptional, and I regret I didn't get their names. Our greeting on arrival was mediocre, though she did seem to warm up after I joked around a bit. Parking was free and safe.

The accommodations were very nice, only 2 staff members were exceptional, and I regret I didn't get their names. Our greeting on arrival was mediocre, though she did seem to warm up after I joked around a bit. Parking was free and safe.

Love this place

Love this place

Everything was good

Everything was good

Always a great stay

Always a great stay

Very friendly staff and excellent breakfast. The pool was warm and towels were readily available. Perfect location convenient to where we were going. That being said, we had to move rooms immediately after check in due to missing blind and room not being clean. They promptly moved us to another room but that room was missing remotes and was still not much cleaner. (Very evident stains/grime on all the upholstered furniture.)

Very friendly staff and excellent breakfast. The pool was warm and towels were readily available. Perfect location convenient to where we were going. That being said, we had to move rooms immediately after check in due to missing blind and room not being clean. They promptly moved us to another room but that room was missing remotes and was still not much cleaner. (Very evident stains/grime on all the upholstered furniture.)

The room was quite dirty. There were small hairs on the counters, and the bathroom sink. The tiled floor was sticky, and the carpeted floor wasnt vacued. Also, when we wiped the bathroom floor, brown dirt easily came up on to the clean towel. And the air conditioner filters weren't clean. We were supposed to receive credits on account of this. We haven't.

The room was quite dirty. There were small hairs on the counters, and the bathroom sink. The tiled floor was sticky, and the carpeted floor wasnt vacued. Also, when we wiped the bathroom floor, brown dirt easily came up on to the clean towel. And the air conditioner filters weren't clean. We were supposed to receive credits on account of this. We haven't.

It was horrible 😣 I book the room true Expedia by using the app switch my date to the end of the month and the lady on the from desk couldn’t do nothing because I book room true Expedia call then Speen 2 hrs over the phone trying to change my date .. pay xtra to change.. finally when I when to the front desk the di not releas the payment to the hotel because I book it true a 3 party after 3 hrs of waiting time the lady from the desk lets me get my room 😢 no more booking true Expedia

It was horrible 😣 I book the room true Expedia by using the app switch my date to the end of the month and the lady on the from desk couldn’t do nothing because I book room true Expedia call then Speen 2 hrs over the phone trying to change my date .. pay xtra to change.. finally when I when to the front desk the di not releas the payment to the hotel because I book it true a 3 party after 3 hrs of waiting time the lady from the desk lets me get my room 😢 no more booking true Expedia

The cleanest hotel I've ever stayed at! Princess made the check in so easy and was great in explaining all of the amenities that the hotel had to offer. Our oom was immaculate and had everything we needed. Will definitely stay here again!!

The cleanest hotel I've ever stayed at! Princess made the check in so easy and was great in explaining all of the amenities that the hotel had to offer. Our oom was immaculate and had everything we needed. Will definitely stay here again!!

If you have an allergy, please do not come to this hotel. Too much dog hair around., they do not clean daily, it is every 2 day maybe. And if you need something some may or may not answer the phone on the front desk. And you think, You are going to sleep OMG, the railway is next to the hotel. Plus, dogs barking all night. It was a terrible night please look for other Hotel.

If you have an allergy, please do not come to this hotel. Too much dog hair around., they do not clean daily, it is every 2 day maybe. And if you need something some may or may not answer the phone on the front desk. And you think, You are going to sleep OMG, the railway is next to the hotel. Plus, dogs barking all night. It was a terrible night please look for other Hotel.

The AC and fan seem to need WD40. There was a loud squeaking sound coming from both all night.

The AC and fan seem to need WD40. There was a loud squeaking sound coming from both all night.

My roomm was not clean. And I was shocked to turn on the kitchen light and small roaches began running across the floor. I filmed them, killed them and packed up my things and did not stay. I showed the mqn at the front desk the videos. He said he would not charge me but I had paid through expedia. I left and slept in my car for the night! I want a full refund from expedia.

My roomm was not clean. And I was shocked to turn on the kitchen light and small roaches began running across the floor. I filmed them, killed them and packed up my things and did not stay. I showed the mqn at the front desk the videos. He said he would not charge me but I had paid through expedia. I left and slept in my car for the night! I want a full refund from expedia.

Originally when I arrived on site early my reservation wad apparently cancelled by accident. Within 20 minutes I was granted early check in and still got a suite which I had booked previously. Tina at the front desk was amazing. I had family staying there as well and everyone had such a good time and enjoyed their stay.

Originally when I arrived on site early my reservation wad apparently cancelled by accident. Within 20 minutes I was granted early check in and still got a suite which I had booked previously. Tina at the front desk was amazing. I had family staying there as well and everyone had such a good time and enjoyed their stay.

It was updated and the room was great. We'd stayed at a Homewood in Cleveland the week before and it wasn't even close to this location in Lynchburg.

It was updated and the room was great. We'd stayed at a Homewood in Cleveland the week before and it wasn't even close to this location in Lynchburg.

Great facility. Even better staff! Easy on/off highway to Liberty. Highly recommend!

Great facility. Even better staff! Easy on/off highway to Liberty. Highly recommend!

I have stayed at many top hotels as I commuted to NYC for 16 years. I was surprised by my visit to Lynchburg VA Homewood Suites. Everything worked beautifully, very clean and laid out well for my needs. Kathy, at the check-in, was very helpful and Brian the next morning went out of his way to feature amenities like the pool and the exercise room. Great staff! On our next return we will be here.

I have stayed at many top hotels as I commuted to NYC for 16 years. I was surprised by my visit to Lynchburg VA Homewood Suites. Everything worked beautifully, very clean and laid out well for my needs. Kathy, at the check-in, was very helpful and Brian the next morning went out of his way to feature amenities like the pool and the exercise room. Great staff! On our next return we will be here.

Easy in and out; close to nearby restaurants and shopping. Nicely looking and appointed facility. Great staff. Will stay there again.

Easy in and out; close to nearby restaurants and shopping. Nicely looking and appointed facility. Great staff. Will stay there again.

My wife and I have stayed at this hotel before…….and we purposely stayed here again! Very clean…..great location……very courteous/friendly staff….spacious rooms…..I highly recommend this property when staying in Lynchburg!

My wife and I have stayed at this hotel before…….and we purposely stayed here again! Very clean…..great location……very courteous/friendly staff….spacious rooms…..I highly recommend this property when staying in Lynchburg!

The property was great, and the rooms were top notch. Truly a great way to spend a vacation and very convenient amenities. The business center did not have an operating printer though, and rather than offering to print, the staff member recommended we go to the Garden Inn next door. The Garden Inn also did not have a functioning printer in the business center, but their staff were kind enough to offer to print. If you expect to get all of the listed amenities, you may not.

The property was great, and the rooms were top notch. Truly a great way to spend a vacation and very convenient amenities. The business center did not have an operating printer though, and rather than offering to print, the staff member recommended we go to the Garden Inn next door. The Garden Inn also did not have a functioning printer in the business center, but their staff were kind enough to offer to print. If you expect to get all of the listed amenities, you may not.

Perfect for our needs

Perfect for our needs

The toilet would not flush for the night of our stay. We called to the desk and got no answer. The sink fixture was broken and barely functional. We called to the front desk several times and got no answer. During check out, we waited 30 minutes to be serviced and the front desk associate was on her personal phone and eating in the breakfast area.

The toilet would not flush for the night of our stay. We called to the desk and got no answer. The sink fixture was broken and barely functional. We called to the front desk several times and got no answer. During check out, we waited 30 minutes to be serviced and the front desk associate was on her personal phone and eating in the breakfast area.

Greeted warmly at reception, hotel and room were very clean and updated. Bed was comfortable, including sofa bed.

Greeted warmly at reception, hotel and room were very clean and updated. Bed was comfortable, including sofa bed.

Very comfortable, quiet and clean. Breakfast was good.

Very comfortable, quiet and clean. Breakfast was good.

They state they do room service every other day, that is simply not true. I had a major issue with the drain in my shower not draining (by the end of a shower I was standing in ankle deep water that would take hours to drain). I tried to bring this to the attention of the morning front desk member, had to go find him eating food in the kitchen (pretty sure a violation of health code) and then he brought his food to the front desk, acted bothered, and said he would have it fixed. That didn't happen, luckily when I got back to the hotel that evening the lovely front desk agent made it her priority to track down drain-o. She delivered it to my room so I could handle the clogged drain myself, as there was no maintenance person around and I wasn't going to make her do it. Overall this Hilton Property needs discover what Hospitality means. Will Never stay here again, and I am in Lynchburg a lot for work.

They state they do room service every other day, that is simply not true. I had a major issue with the drain in my shower not draining (by the end of a shower I was standing in ankle deep water that would take hours to drain). I tried to bring this to the attention of the morning front desk member, had to go find him eating food in the kitchen (pretty sure a violation of health code) and then he brought his food to the front desk, acted bothered, and said he would have it fixed. That didn't happen, luckily when I got back to the hotel that evening the lovely front desk agent made it her priority to track down drain-o. She delivered it to my room so I could handle the clogged drain myself, as there was no maintenance person around and I wasn't going to make her do it. Overall this Hilton Property needs discover what Hospitality means. Will Never stay here again, and I am in Lynchburg a lot for work.

As a pet friendly property I would have expected a grassy area vs mulch. Very disappointed that I had to walk over to the adjacent property to find a small strip of grass. The breakfast space very small and then congested with folks trying to maneuver. Lacked plates, utensils and bowls. Learned later that 3 people called out so very understaffed due to that. Would recommend a 2nd door in bathroom area for privacy from bedroom space.

As a pet friendly property I would have expected a grassy area vs mulch. Very disappointed that I had to walk over to the adjacent property to find a small strip of grass. The breakfast space very small and then congested with folks trying to maneuver. Lacked plates, utensils and bowls. Learned later that 3 people called out so very understaffed due to that. Would recommend a 2nd door in bathroom area for privacy from bedroom space.

Great stay, nice rooms and good customer service.

Great stay, nice rooms and good customer service.

Our room was spacious and clean. It was conveniently located.

Our room was spacious and clean. It was conveniently located.

I would suggest cleaning the vent above the toilet, looks kinda nasty, but overall very clean and comfortable

I would suggest cleaning the vent above the toilet, looks kinda nasty, but overall very clean and comfortable

Front desk checkin was excellent! Happy hour attendant was exceptional.

Front desk checkin was excellent! Happy hour attendant was exceptional.

Great location!

Great location!

Excellent breakfast!

Excellent breakfast!

Beautiful hotel, great location. The manager Sasha was wonderful. She went out of her way to make her guests happy.

Beautiful hotel, great location. The manager Sasha was wonderful. She went out of her way to make her guests happy.

I absolutely love, love this hotel. It was so quiet and relaxed. The rooms were huge and they had a kitchen. Bathroom was so clean. I will always come back here.

I absolutely love, love this hotel. It was so quiet and relaxed. The rooms were huge and they had a kitchen. Bathroom was so clean. I will always come back here.

My wife and I enjoy ours stay very much easy check in and wonderful. Complimentary hot Breakfast was very delicious the room was nice and spacious but I do feel like it was a bit over priced

My wife and I enjoy ours stay very much easy check in and wonderful. Complimentary hot Breakfast was very delicious the room was nice and spacious but I do feel like it was a bit over priced

Never had a room refresh all week, which is important when you travel as much as I do. Staff was polite but not friendly. Breakfast was a let down.

Never had a room refresh all week, which is important when you travel as much as I do. Staff was polite but not friendly. Breakfast was a let down.

Great hotel perfect area excellent amenities

Great hotel perfect area excellent amenities

Convenient clean friendly staff

Convenient clean friendly staff

Nice hotel and very friendly staff

Nice hotel and very friendly staff

Our stay was great. The room was clean and comfortable and there was more than enough space for our family. Will definitely book again in the future.

Our stay was great. The room was clean and comfortable and there was more than enough space for our family. Will definitely book again in the future.

The hotel is very clean. The rooms were spacious and comfortable. The morning breakfast was very good and there was plenty of seating.

The hotel is very clean. The rooms were spacious and comfortable. The morning breakfast was very good and there was plenty of seating.

On arrival we were asked for a credit card for incidentals but was shocked when they tried to charge us $938 for the stay! We advised that it was prepaid through Hotels.com but was told it wasn’t so had to show the credit card bill & printout before the manager came and said it was ok. We wanted to do some washing so went to the laundry room loaded one of the machines only to be told by another guest that is was broken and that the hotel knew but hadn’t put a notice on the machine so a waste of detergent. The managed offered for us to go to the Hilton Gardens next door but when we got there one machine was broken and the other had so much grime we would not use it. Finally got to use a machine and the manager gave us coins & detergent. The bin outside the lift wasn’t emptied for 3 days. Breakfast was not good, the bananas were going black and were there for the whole of our stay. The hot water tasted of coffee so we had to ask for hot water from the kitchen The staff were very nice and did get us the water. On arrival we were given a room on the 4th floor and although was was spacious & comfortable the noise & vibration of the train going past at 03:00 did wake us up. Overall one of the worst Homewood Suites we have stayed in which is a shame as it could be so much better.

On arrival we were asked for a credit card for incidentals but was shocked when they tried to charge us $938 for the stay! We advised that it was prepaid through Hotels.com but was told it wasn’t so had to show the credit card bill & printout before the manager came and said it was ok. We wanted to do some washing so went to the laundry room loaded one of the machines only to be told by another guest that is was broken and that the hotel knew but hadn’t put a notice on the machine so a waste of detergent. The managed offered for us to go to the Hilton Gardens next door but when we got there one machine was broken and the other had so much grime we would not use it. Finally got to use a machine and the manager gave us coins & detergent. The bin outside the lift wasn’t emptied for 3 days. Breakfast was not good, the bananas were going black and were there for the whole of our stay. The hot water tasted of coffee so we had to ask for hot water from the kitchen The staff were very nice and did get us the water. On arrival we were given a room on the 4th floor and although was was spacious & comfortable the noise & vibration of the train going past at 03:00 did wake us up. Overall one of the worst Homewood Suites we have stayed in which is a shame as it could be so much better.

Very happy with the stay, will certainly stay again.

Very happy with the stay, will certainly stay again.

Great

Great

Very well maintained property…..friendly staff. Roomy , clean rooms. Loved the kitchenette area.

Very well maintained property…..friendly staff. Roomy , clean rooms. Loved the kitchenette area.

Hi, our stay was good. The people were friendly and very welcoming. However, our room seemed to not have any clean dishes. There was a note, on the dishwasher, to let them know if we needed some and the dishes inside were dirty. The refrigerator and dishwasher were also dirty, as if they hadn’t been wiped down. There was also tape on the wall, above the living room window, attached to a piece of something (not sure what it was) as if someone had a party but couldn’t get that piece down. It want bad enough to give them bad rating, but is definitely worth mentioning.

Hi, our stay was good. The people were friendly and very welcoming. However, our room seemed to not have any clean dishes. There was a note, on the dishwasher, to let them know if we needed some and the dishes inside were dirty. The refrigerator and dishwasher were also dirty, as if they hadn’t been wiped down. There was also tape on the wall, above the living room window, attached to a piece of something (not sure what it was) as if someone had a party but couldn’t get that piece down. It want bad enough to give them bad rating, but is definitely worth mentioning.

Staff were super friendly and kind. Breakfast was very good and room was perfect for our quick visit!

Staff were super friendly and kind. Breakfast was very good and room was perfect for our quick visit!

The hotel staff was awesome and the hotel itself was very clean. Only downfall was the pool is not as big as pictured, therefore it was crowded.

The hotel staff was awesome and the hotel itself was very clean. Only downfall was the pool is not as big as pictured, therefore it was crowded.

First time staying at this property but we will definitely be back. Very nice rooms and breakfast was excellent with fresh cut up fruit.

First time staying at this property but we will definitely be back. Very nice rooms and breakfast was excellent with fresh cut up fruit.

The staff member at check in was friendly and personable. The room was generously sized for my family. Both mornings at breakfast, we were waiting for silverware to be replenished

The staff member at check in was friendly and personable. The room was generously sized for my family. Both mornings at breakfast, we were waiting for silverware to be replenished

Met all of my expectations.

Met all of my expectations.

Sasha was the absolute best and really was there for me during a difficult time. She was so helpful and helped me many times during my stay here. Also want to thank the nice lady in the breakfast area—she gave me a brownie and always wished me a “good morning” when I’d come down for my tea and breakfast. Everyone there is just a great group of people. Much appreciated. THE best place to stay in Lynchburg!! Love y’all! Thank you.

Sasha was the absolute best and really was there for me during a difficult time. She was so helpful and helped me many times during my stay here. Also want to thank the nice lady in the breakfast area—she gave me a brownie and always wished me a “good morning” when I’d come down for my tea and breakfast. Everyone there is just a great group of people. Much appreciated. THE best place to stay in Lynchburg!! Love y’all! Thank you.

Great hotel with new building and everything is updated. The staff are great! Especially the breakfast lady in the kitchen. She is so wonderful, friendly and sweet.

Great hotel with new building and everything is updated. The staff are great! Especially the breakfast lady in the kitchen. She is so wonderful, friendly and sweet.

Excellent

Excellent

Very nice hotel. We really enjoyed our stay. Very clean and new.

Very nice hotel. We really enjoyed our stay. Very clean and new.

The only disappointment was that the pool was closed. No one in the hotel knew so I was not aware at check in. The pool was the reason for the stay as it was my daughters only birthday request.

The only disappointment was that the pool was closed. No one in the hotel knew so I was not aware at check in. The pool was the reason for the stay as it was my daughters only birthday request.

Very clean, fully stocked suite, friendly efficient staff, decent breakfast, nice pool; a little pricey but totally worth it! I highly recommend

Very clean, fully stocked suite, friendly efficient staff, decent breakfast, nice pool; a little pricey but totally worth it! I highly recommend

Everything was good

Everything was good

The Wednesday social event was very good. The breakfast quality was good . Room was clean

The Wednesday social event was very good. The breakfast quality was good . Room was clean

Need to provide more options for breakfast or provide guests with a schedule or post a menu of what to expect daily

Need to provide more options for breakfast or provide guests with a schedule or post a menu of what to expect daily

This location was, shockingly, the worst hotel stay ever. I am a Bonvoy Marriott member, but we were looking for a full kitchen and indoor pool; this location had both. SO against my better judgment, we booked here. When we checked in, they put us in the wrong room type; we paid for a suite and were given a standard room. So we had to make the front desk aware of the mix-up and moved to our second room. I unpacked and ordered groceries because we were there for ten days. Shortly after unpacking, we came across ants, then the AC wasn't working, and the temperatures were in the high 90s. The dishwasher did not work. The bedroom door squeaked severe, and all the tv remotes were backless. This was a surreal experience. Maintenance was gone for the weekend, so we dealt with this horror until Monday; he corrected all issues and sprayed the room. Later that night, the squeak returned, not a deal breaker; he provided liquid jet dry rinse for the dishwasher because the broken detergent door. The following da, I woke up to my laptop and folders infested with ants; We were moved to a third room. Things seemed better until we returned to the hotel late Sunday night to find the maintenance man in our room standing on the back of the couch with his boots on, saying he was fixing the smoke detector; very unsettling. Why was there no sign on my door? I suppose Marriott spoiled us. Terrible STAY!! Oh, and the manager, Michelle offered us $20 per night for the inconvenience. AWFUL Hilton stay!

This location was, shockingly, the worst hotel stay ever. I am a Bonvoy Marriott member, but we were looking for a full kitchen and indoor pool; this location had both. SO against my better judgment, we booked here. When we checked in, they put us in the wrong room type; we paid for a suite and were given a standard room. So we had to make the front desk aware of the mix-up and moved to our second room. I unpacked and ordered groceries because we were there for ten days. Shortly after unpacking, we came across ants, then the AC wasn't working, and the temperatures were in the high 90s. The dishwasher did not work. The bedroom door squeaked severe, and all the tv remotes were backless. This was a surreal experience. Maintenance was gone for the weekend, so we dealt with this horror until Monday; he corrected all issues and sprayed the room. Later that night, the squeak returned, not a deal breaker; he provided liquid jet dry rinse for the dishwasher because the broken detergent door. The following da, I woke up to my laptop and folders infested with ants; We were moved to a third room. Things seemed better until we returned to the hotel late Sunday night to find the maintenance man in our room standing on the back of the couch with his boots on, saying he was fixing the smoke detector; very unsettling. Why was there no sign on my door? I suppose Marriott spoiled us. Terrible STAY!! Oh, and the manager, Michelle offered us $20 per night for the inconvenience. AWFUL Hilton stay!

Friendly staff

Outstanding stay! Everything was so clean and the staff was extremely friendly! We had nothing but a positive experience!

Great location! Stayed here for UVA graduation rather than Charlottesville and was perfect! Cute Pub next door

We were visiting our child at Liberty and stayed here. The hotel is very nice, modern and clean. Our room was very large compared to typical hotel rooms. This will be my go to hotel in Lynchburg.

Great hotel but there is a train running right behind the hotel that woke us up several times during the night.

It was extremely clean and comfortable. We were awakened at 1:30 a.m. by the fire alarm and had to go outside. Also my mother in law’s room didn’t have a remote control and we had to make two trips downstairs to get that worked out. The heat didn’t work in her room either.

We had an amazing time!! Liz at Homewood Suites was absolutely the very best!!! She was so kind and attentive and had a great attitude. We appreciate her so much!!

Very comfortable room

The employee working at the front desk was so helpful to me. Wonderful hotel, & very clean

Ray the front desk clerk was able to help my son and I adjust into a room with a roll in shower rather than a tub. He could not have been kinder and more accomodating with the request we presented. He greeted us as we'd walk through the lobby and everyone on staff was kind as well that we encountered.

It was amazing! Super clean and it felt brand new. The rooms were like the photos. The front desk person was kind and bubbly.

The staff was very friendly and accommodating. The breakfast was first class. We were there for only 2 nights, received maid service on the second day. That was unexpected.

very clean. The rooms were large and I liked that there were several areas around the hotel to relax in.

Highly recommend!!!! Extremely clean, comfortable, and great amenities! Staff was excellent, gold standard for customer service!

Horrible I had a confirmation

Cleanest property with the most accommodating Staff in Lynchburg! Tim and the rest of the staff went above and beyond to ensure a wonderful experience!! This will be our property and f choice whenever we come come to visit our son at Liberty University!

This property is top notch. Excellent breakfast. Beautiful and clean. Comfy bed. Love the ceiling fans. Great area... 👍👍

had Lysol wipes & hand sanitizer dispensers everywhere for their customers safety! The room was clean & the beds were very comfortable! The breakfast was awesome! I wish we would have had more time to really enjoy the hotel but we would stay here again if we have to stay in Lynchburg!

I was told if I checked out early I would be able to receive a refund for the days I did not end up staying. So I checked out thinking what I was told by the reception. Upon trying to get my refund, things changed and I was told that I could not receive a refund because I booked with Expedia. This hotel was also listed as a pet-friendly hotel, which is was not. So my second guest was unable to join me since she had a pet. Which was another reason I was looking into checking out early and seeing if I would get my money back if I did. Overall it was a great property, but the communication was very disappointing. And I’m still very dissatisfied that I was told I would be able to receive a refund if I checked out early which later changed

The one thing I would recommend is that at the check-in let the person know that there isn’t an Ice machine on the floor, and you have to use the in Freezer ice machine for ice.

The room is clean and spacious. Would definitely come again!

Great place great room bed was a little hard but the breakfast was terrible would recommend fixing your on in the room

The pool was cloudy could’ve been cleaner. Also , I came into the hotel around 9pm with my infant and there was a group of people outside smoking. Probably nothing you can control but I would’ve liked to know about a back door or maybe put no smoking signs up. Other than that hotel was great. Thank you!

Very clean hotel, friendly staff.