Craddock Terry Hotel, Lynchburg, a Tribute Portfolio Hotel

Wonderful hotel overall. Very lovely rooms with good amenities. My one complaint is that whatever they clean the bathrooms and desks with makes them incredibly tacky and sticky. Not pleasant to walk on or touch. Still, will definitely stay there again and be sure to bring some sandals or slippers.

Great hotel a refurbished shoe factory. Every room is unique. The place is spotless, staff is welcoming. Great little continental breakfast art your door in the morning. Two restaurants on site. It was all great. For light sleepers it is near train tracks, they have earplugs if you need them.

We always love staying at...

If you are sensitive to noise a freight train rolls right by a couple of times in the night. Didn't bother us as we had been driving all day and added a hike at the Natural Bridge State Park, so we were exhausted.

There is no available room service.

Historic splendor with friendly staff. The location is convenient for walking and exploring Lynchburg's downtown businesses as well as the James River trails. Ample resturants to chose from. There is no available room service.

Location location location Lady at the front desk could not figure out my last name. She finally said can we just call you Mr Crown. Last name is Crownover…..

Lady at the front desk could not figure out my last name. She finally said can we just call you Mr Crown. Last name is Crownover…..

Great customer service very clean and professional great history and was within walking distance of the amphitheater

Great customer service very clean and professional great history and was within walking distance of the amphitheater

Very unique in appearance. Rooms large, clean, spacious. Staff friendly. Cute gift shop. Walking along bluff nice. Comfortable beds. Wi-Fi a little slow and not secure. Lots of construction when we were there Restaurant closed, but we found good options nearby

Very unique in appearance. Rooms large, clean, spacious. Staff friendly. Cute gift shop. Walking along bluff nice. Comfortable beds. Wi-Fi a little slow and not secure. Lots of construction when we were there Restaurant closed, but we found good options nearby

We have loved this property for over a decade, and it never fails. Rooms are very spacious, comfortable and well appointed. Pet friendly and the staff are wonderful. It's one of our favorite places to stay anywhere in the world.

Property with lots of character. Great location.

Horrible, I ended up having my guest stay elsewhere and lost my payment of $. A total waste of money.

Yes

Pros: away from congestion near Liberty Univ., decent pricing, convenient to other eateries, friendly staff! Charming option for an Apple, pastry and warm yogurt each morning. Cons: Construction near area, outdoor parking, limited amenities like offsite gym(YMCA), upgrades to mattress, cleanliness in room, the floor and bedding were gross, exterior windows were filthy, refrigerator was not cold, housekeeping never cleaned my room the entire time I was there. Obstructed view of river, upstairs tenants were noisy and walls are thin and lastly the charming freight train horn which occurred any daytime and nighttime.

Pros: away from congestion near Liberty Univ., decent pricing, convenient to other eateries, friendly staff! Charming option for an Apple, pastry and warm yogurt each morning. Cons: Construction near area, outdoor parking, limited amenities like offsite gym(YMCA), upgrades to mattress, cleanliness in room, the floor and bedding were gross, exterior windows were filthy, refrigerator was not cold, housekeeping never cleaned my room the entire time I was there. Obstructed view of river, upstairs tenants were noisy and walls are thin and lastly the charming freight train horn which occurred any daytime and nighttime.

Very unique, boutique hotel, we thoroughly enjoyed the Charm and proximity it provided! Loved the continental breakfast in the shoebox! So clever and I think very smart idea!

Very unique, boutique hotel, we thoroughly enjoyed the Charm and proximity it provided! Loved the continental breakfast in the shoebox! So clever and I think very smart idea!

Lovely relaxing hotel in a great location.

Lovely relaxing hotel in a great location.

Superb

Clean, good location and friendly staff The lighting in the room was a bit dim

Clean, good location and friendly staff The lighting in the room was a bit dim

Very nice room, friendly staff

Very nice room, friendly staff

Train

This charming hotel is a real gem. N/A

This charming hotel is a real gem. N/A

Great staff

Great staff

This place is gorgeous, both luxurious and tasteful. We loved the location where we could walk around downtown, which was lit up for the holidays. This is a fantastic quick retreat from the DC area.

This place is gorgeous, both luxurious and tasteful. We loved the location where we could walk around downtown, which was lit up for the holidays. This is a fantastic quick retreat from the DC area.

Exceptional

The property is beautiful. Such a great use of an old brick factory. Beautifully restored. Rooms are spacious and comfortable. The train that goes by every two hours all night was a real drawback.

The property is beautiful. Such a great use of an old brick factory. Beautifully restored. Rooms are spacious and comfortable. The train that goes by every two hours all night was a real drawback.

I like it being conveniently close to things to do

I like it being conveniently close to things to do

Exceptional

Fantastic hotel!!!

Fantastic hotel!!!

Spacious room in a very authentic setting. Loved the location

Spacious room in a very authentic setting. Loved the location

Room was very clean- and was a large-great room. Staff was very friendly.

Room was very clean- and was a large-great room. Staff was very friendly.

The room was spacious, comfortable, and appealing!

The room was spacious, comfortable, and appealing!

Exceptional

Enjoyed the boutique hotel experience. Room was clean and location is perfect for walking to restaurants and shops in the downtown area. Staff members were excellent and courteous.

Enjoyed the boutique hotel experience. Room was clean and location is perfect for walking to restaurants and shops in the downtown area. Staff members were excellent and courteous.

Train

Rooms are consistently clean and inviting.

Rooms are consistently clean and inviting.

Spent two nights because we were in the area to purchase a car. Very pleasantly surprised - the online photos didn't do justice to how lovely the hotel is. Old shoe factory and they paid homage to shoes everywhere you looked (but very tastefully done). Very clean and the staff was friendly and competent. Within walking distance to the town and other restaurants. There was a nice paved walking/biking path along the James River below the hotel - they supplied bikes and it was a beautiful ride. Continental breakfast (muffin, yogurt, fruit, OJ) delivered to your door in an old shoeshine box. We highly recommend the Craddock-Terry Hotel.

Spent two nights because we were in the area to purchase a car. Very pleasantly surprised - the online photos didn't do justice to how lovely the hotel is. Old shoe factory and they paid homage to shoes everywhere you looked (but very tastefully done). Very clean and the staff was friendly and competent. Within walking distance to the town and other restaurants. There was a nice paved walking/biking path along the James River below the hotel - they supplied bikes and it was a beautiful ride. Continental breakfast (muffin, yogurt, fruit, OJ) delivered to your door in an old shoeshine box. We highly recommend the Craddock-Terry Hotel.

Beautiful property and great service

Beautiful property and great service

There are limitations on breakfast options and although the “muffin in a shoe box” is a cute idea it’s becomes a bit lame by day 3. So my advice is mix it up a bit - offer more on the menu for breakfast. Add a decent espresso coffe machine etc

There are limitations on breakfast options and although the “muffin in a shoe box” is a cute idea it’s becomes a bit lame by day 3. So my advice is mix it up a bit - offer more on the menu for breakfast. Add a decent espresso coffe machine etc

Included breakfast with orange juice, apple and a muffin was delivered to our room. It was ok, but not great. No napkins, no plates, no choice of fruit or type of muffin. Just a little limited in a not inexpensive room.

First time to Lynchburg and we loved it. This hotel is a gem! Wonderful friendly service. They treated us to a nice bottle of local wine and the room was perfect!

First time to Lynchburg and we loved it. This hotel is a gem! Wonderful friendly service. They treated us to a nice bottle of local wine and the room was perfect!

I’m conflicted. Loved the concept of a former shoe factory now a hotel - the theme was well done - and nice staff. But the room has dead bugs in the corner next to my nightstand. Also, the trains are so loud - they literally blow their whistles throughout the night - that each room has a noise machine and they give you earplugs at reception. I would have skipped this place if I had known about the trains. Generally, the Craddock Terry did not live up to the high ratings.

I’m conflicted. Loved the concept of a former shoe factory now a hotel - the theme was well done - and nice staff. But the room has dead bugs in the corner next to my nightstand. Also, the trains are so loud - they literally blow their whistles throughout the night - that each room has a noise machine and they give you earplugs at reception. I would have skipped this place if I had known about the trains. Generally, the Craddock Terry did not live up to the high ratings.

My grandsons (3 and 5) loved the size of the room and bathroom. Very spacious. The 14' ceilings made the space seem enormous. They loved the different shoes on the doors, so we took a tour to see them all. Then we decided which ones we liked best. A great way for them to unwind after being in a car seat for 2 hours. The diffuser was fabulous. We all loved that aspect of our stay. The complimentary breakfast and the shoebox delivery system was a real treat for them, also. They loved having their own bag each morning. The location was perfect. We enjoyed many aspects of Lynchburg especially the ones for children: the Bounce Place in the Mall, the Aquatopia for animal interaction; Amazement Park -- totally AWESOME. 4 levels of fun. We were visiting Bedford to see family over the Fourth. I am so glad I chose to stay at Craddock Terry. The room allowing 5 was the BEST. I (the Gram Gram) slept on the very comfortable sofa. The people were extremely friendly, even though we had two rather rambunctious boys. I took one of them to the lobby for about 45 minutes so the little one could nap. We looked at the Virginia Living magazines and talked about the pictures. No one complained about his lying down (no shoes) on the nice sofas. We became the "welcoming crew" when new folks checked in. Many had dogs and were agreeable to let my grandson pet them. I could continue; however, I think you can tell how impressed I am with this hotel.

My grandsons (3 and 5) loved the size of the room and bathroom. Very spacious. The 14' ceilings made the space seem enormous. They loved the different shoes on the doors, so we took a tour to see them all. Then we decided which ones we liked best. A great way for them to unwind after being in a car seat for 2 hours. The diffuser was fabulous. We all loved that aspect of our stay. The complimentary breakfast and the shoebox delivery system was a real treat for them, also. They loved having their own bag each morning. The location was perfect. We enjoyed many aspects of Lynchburg especially the ones for children: the Bounce Place in the Mall, the Aquatopia for animal interaction; Amazement Park -- totally AWESOME. 4 levels of fun. We were visiting Bedford to see family over the Fourth. I am so glad I chose to stay at Craddock Terry. The room allowing 5 was the BEST. I (the Gram Gram) slept on the very comfortable sofa. The people were extremely friendly, even though we had two rather rambunctious boys. I took one of them to the lobby for about 45 minutes so the little one could nap. We looked at the Virginia Living magazines and talked about the pictures. No one complained about his lying down (no shoes) on the nice sofas. We became the "welcoming crew" when new folks checked in. Many had dogs and were agreeable to let my grandson pet them. I could continue; however, I think you can tell how impressed I am with this hotel.

One of our favorite hotel on a 10 trip

One of our favorite hotel on a 10 trip

Nice location. Boutique hotel in old shoe factory. Large rooms. Nice staff

Nice location. Boutique hotel in old shoe factory. Large rooms. Nice staff

Great place to stay! Spacious rooms with really nice amenities!

Great place to stay! Spacious rooms with really nice amenities!

A really lovely hotel. It is near center of Lynchburg. You might want to drive into town. It is near the river and bluff walks. Easy walks to roof top bars and restaurants. Area is under construction right now. Just lovely furnishings in an old shoe factory with friendly helpful staff. Really enjoyed my stay. FYI - Not too far from Appomattox Courthouse. Really enoyed the ranger talk.

A really lovely hotel. It is near center of Lynchburg. You might want to drive into town. It is near the river and bluff walks. Easy walks to roof top bars and restaurants. Area is under construction right now. Just lovely furnishings in an old shoe factory with friendly helpful staff. Really enjoyed my stay. FYI - Not too far from Appomattox Courthouse. Really enoyed the ranger talk.

We had a great experience as usual.

We had a great experience as usual.

Location and architectural reuse More breakfast options at hotel or nearby

Reception was great though a little bit chatty, TV did not work - only snow. Could not get Wifi to link and no info on same in room. BUT architecture and history, decor fantastic. Spent our time outside on lower walk area and awesome live music at The Water Dog. Best bkfst at My Dog Duke's Diner. Great town, good urban hike on the hills. New big fans!

Reception was great though a little bit chatty, TV did not work - only snow. Could not get Wifi to link and no info on same in room. BUT architecture and history, decor fantastic. Spent our time outside on lower walk area and awesome live music at The Water Dog. Best bkfst at My Dog Duke's Diner. Great town, good urban hike on the hills. New big fans!

The soaking tub and mineral bath was fantastic! Missing the amazing pillow spray and soaking salts

Love this hotel!!

Love this hotel!!

There are not enough parking spaces around the hotel.

There are not enough parking spaces around the hotel.

Love the vibe of the renovated shoe factory, beautiful rooms and centrally located to enjoy the town. We’ve stayed here once before and appreciate being able to bring our dog we were located in the adjacent building directly over the patio area. It would be helpful to have some black out curtains as the shades don’t block out the lights which are plentiful in the front area of the hotel/restaurant. Also a Young Life group was meeting on that patio creating a tremendous amount of noise, it wasn’t the end of the world as they were out by 9:30 but the whole Jesus vibe was a bit over the top..just saying.

Absolutely love this hotel, such a gem in such a great little city. The women at the front desk are lovely and the hotel is so unique and cozy. We will absolutely be back!

Absolutely love this hotel, such a gem in such a great little city. The women at the front desk are lovely and the hotel is so unique and cozy. We will absolutely be back!

I was only there overnight so not much to report. It was a bit difficult to navigate all of the levels and hallways. Room was nice, check in easy

I was only there overnight so not much to report. It was a bit difficult to navigate all of the levels and hallways. Room was nice, check in easy

I love the Craddock. It’s my favorite hotel in my city. It’s clean, offers friendly and super accommodating hotel staff. It’s refreshing as a staycation or for someone who is visiting our fair city.

I love the Craddock. It’s my favorite hotel in my city. It’s clean, offers friendly and super accommodating hotel staff. It’s refreshing as a staycation or for someone who is visiting our fair city.

The uniqueness of the hotel was charming. Penny Loafer was not on duty while we were there but love the idea of her as a greeter. Love the architecture throughout, shoeshine box as a picnic basket for the continental breakfast, small detail of art work in form of postcard left on bed, high ceilings in rooms, very spacious rooms. We would stay again. Showers leaked severely onto stone tile floor, inspite of trying to ensure that everything was sealed when in use and door was not left open to drip afterwards. Water pressure in shower was low but I can live with that considering the age of the hotel. Toilet room window sill was very dirty, good thing we don't use it for anything. Very firm beds, not for me and my husband but many people prefer very firm beds.

The screaming child above me- all night!

Unfortunately, someone in a room on our corridor was smoking drugs and the place wreaked of the smell from it. I reported this to the front desk.

Unfortunately, someone in a room on our corridor was smoking drugs and the place wreaked of the smell from it. I reported this to the front desk.

Hotel was nice. Only downside is no high end free coffee-for this price…: also no gym but they do provide passes to local Y. They also have bikes outside to use. We are at Shoemakers and it was pretty good but not outstanding. Size of room was huge and staff was super friendly and helpful. Super walkable to local restaurants etc… overall a bit pricey for amenities available.

Hotel was nice. Only downside is no high end free coffee-for this price…: also no gym but they do provide passes to local Y. They also have bikes outside to use. We are at Shoemakers and it was pretty good but not outstanding. Size of room was huge and staff was super friendly and helpful. Super walkable to local restaurants etc… overall a bit pricey for amenities available.

I was there for my best friend's wedding and didn't want this experience to ruin their day, so I didn't cause a scene at the hotel and bit my tongue. This next part is relevant, as it was repeated to me MULTIPLE times. I'm perfectly fine with my account being charged a "hold" for my entire 5 day stay at the hotel, upon my arrival (I thought this was unusual because on every hotel I have stayed at, I'm used to paying on my check out date but I digress) This "hold" reflected as a pending payment on my account and so this amount was taken out of my account but the transaction is not fully processed until my check out date on Monday. Meaning, the balance wasn't available to me and it can't be disputed, until that day, since it is in pending. Again, perfectly fine with this, I wasn't planning on using the money but for hotel expenses anyway. My issue is that on top of the 5 day "hold" charge which was my entire stay. An additional "hold" separate from the initial one was placed on my account. So, when I brought this to the attention of the front desk clerk. I received multiple lectures on what a "hold" and "pending" charges are. When I explained that MY ISSUE wasn't the "hold", my issue is that I was CHARGED TWICE!. And that although this is a "hold", it was still taken out of my available card balance. I received the same lecture again, as if I was a kid and that eventually that amount will go back to my account. There was nothing they could do until check out day on Monday. Mind you, the payment was placed on Monday but the transaction didn't reflect until Wednesday, so an additional charge was held for a week, for no apparent reason but "the system".

dinner was excellence Inform guests of noise above Restuarant

Absolutely beautiful unique property. Nothing.

Location and uniqueness of hotel. The continental breakfast from a “shoe box” was genius with the theme of the hotel. Had to pay for parking. $12 per day

Loved the history of the building and the little extras such as the different styles of shoes on the doors as well as the shoe box in the room.

Was in Lynchburg for a special occasion. Ate at hotel one night; the restaurant was excellent. Very nice experience in every respect.

Was in Lynchburg for a special occasion. Ate at hotel one night; the restaurant was excellent. Very nice experience in every respect.

Great hotel, very comfortable. Only recommendation would be more breakfast options.

Great hotel, very comfortable. Only recommendation would be more breakfast options.

Room

Room

Lovely and the historic aspect is really interesting!

Lovely and the historic aspect is really interesting!

I would like to thank Kayla for her priceless personality and her professionalism at her detail. Bill and Mercedes

I would like to thank Kayla for her priceless personality and her professionalism at her detail. Bill and Mercedes

All of the staff was super friendly and helpful. Lots of restaurants and stores within walking distance.

All of the staff was super friendly and helpful. Lots of restaurants and stores within walking distance.

The hotel is a superbly repurposed industrial building which is uniquely American. The staff are welcoming and friendly.

The hotel is a superbly repurposed industrial building which is uniquely American. The staff are welcoming and friendly.

We loved our stay at the Craddock Terry. Staff was SO friendly, the space had a great feel and it was plush and comfortable. We would highly recommend.

We loved our stay at the Craddock Terry. Staff was SO friendly, the space had a great feel and it was plush and comfortable. We would highly recommend.

Staff was very accommodating and friendly

Staff was very accommodating and friendly

It was expensive and very nice

It was expensive and very nice

Really nice property. Annoying to have an extra $24.00 dollars charged in incidentals when I don't think I used anything extra. Especially after paying over $500.00 for a weekend

Really nice property. Annoying to have an extra $24.00 dollars charged in incidentals when I don't think I used anything extra. Especially after paying over $500.00 for a weekend

Quaint and modern mix. Wonderful staff.

Quaint and modern mix. Wonderful staff.

Ir was a awesome building, it used to be a shoe factory 🏭

Ir was a awesome building, it used to be a shoe factory 🏭

The room and beds are very high quality. Like sleeping on clouds. The staff members are very nice….like staying at your families home, but better.

The room and beds are very high quality. Like sleeping on clouds. The staff members are very nice….like staying at your families home, but better.

Overall, this is a charming hotel. The staff could not have been more friendly. We really liked the onsite restaurants. I do have a few issues with this hotel though. First, I reserved a premium king room and the actual room size is nothing like the photos they display for a premium king on their website. On their website photo, there is a white sofa in the room. There would have been no room for a sofa in the room we stayed in unless it was leaning up against the wall. See my photo of our premium king room and compare to their website. Second, breakfast consists of a muffin (good), a small Chobani yogurt, an orange juice, and an apple. Both mornings we were there, the apples were moldy. And lastly, there is a train that runs right by the hotel that blasts it's horn going by. It runs late at night. If you are a light sleeper, it may be an issue.

Overall, this is a charming hotel. The staff could not have been more friendly. We really liked the onsite restaurants. I do have a few issues with this hotel though. First, I reserved a premium king room and the actual room size is nothing like the photos they display for a premium king on their website. On their website photo, there is a white sofa in the room. There would have been no room for a sofa in the room we stayed in unless it was leaning up against the wall. See my photo of our premium king room and compare to their website. Second, breakfast consists of a muffin (good), a small Chobani yogurt, an orange juice, and an apple. Both mornings we were there, the apples were moldy. And lastly, there is a train that runs right by the hotel that blasts it's horn going by. It runs late at night. If you are a light sleeper, it may be an issue.

Enjoyed our stay. The only negative was the noise with trains at night.

Enjoyed our stay. The only negative was the noise with trains at night.

It was very nice and one of the best things about the visit

It was very nice and one of the best things about the visit

Beyond the expectations of a shoe lover ❣️❣️

Beyond the expectations of a shoe lover ❣️❣️

We love this hotel! We have come back time and again. The property is so unusual being a very old shoe factory turned hotel. The staff is always so pleasant. We love all the dining options just a short walk away. We will be going back!

We love this hotel! We have come back time and again. The property is so unusual being a very old shoe factory turned hotel. The staff is always so pleasant. We love all the dining options just a short walk away. We will be going back!

Lynchburg as whole rolls up it’s sidewalks at 9pm so be aware if you are having a late dinner - The elevator was being worked on but truly did not take away from the stay. The continental breakfast is delivered to your room - not a social experience. Very convenient in downtown Staff is amazing - friendliest I have encountered.

Lynchburg as whole rolls up it’s sidewalks at 9pm so be aware if you are having a late dinner - The elevator was being worked on but truly did not take away from the stay. The continental breakfast is delivered to your room - not a social experience. Very convenient in downtown Staff is amazing - friendliest I have encountered.

This is a charming, beautiful hotel

This is a charming, beautiful hotel

The Craddock-Terry is so comfortable, wonderful beds, beautiful rooms, friendly staff, and a great location! Also a great pet-friendly destination!

The Craddock-Terry is so comfortable, wonderful beds, beautiful rooms, friendly staff, and a great location! Also a great pet-friendly destination!

We are repeat guests here and the experience is consistently nice. The comfort of the room and the convenience of the location makes it our go-to home away from home when we visit Lynchburg.

We are repeat guests here and the experience is consistently nice. The comfort of the room and the convenience of the location makes it our go-to home away from home when we visit Lynchburg.

Very nice and unique hotel in a great location. Restaurants on property but also near lots of other as well as the river walk and other scenic places.

Very nice and unique hotel in a great location. Restaurants on property but also near lots of other as well as the river walk and other scenic places.

Such a cute, well manicured hotel with a cool history. Front desk staff always friendly and available. They were very transparent about the noise from nearby train tracks, and offered ear plugs and a sound machine. Trains were loud during the day but not bothersome at night. Comfortable beds, spacious rooms. Walking distance to lots of food options. A really enjoyable stay!

Such a cute, well manicured hotel with a cool history. Front desk staff always friendly and available. They were very transparent about the noise from nearby train tracks, and offered ear plugs and a sound machine. Trains were loud during the day but not bothersome at night. Comfortable beds, spacious rooms. Walking distance to lots of food options. A really enjoyable stay!

I loved the shoe theme at the hotel from the entrance, to the lobby, to the hallways, and the room. Just beautiful. Theresa the desk clerk was awesome and made everyone feel so welcomed. I highly recommend.

I loved the shoe theme at the hotel from the entrance, to the lobby, to the hallways, and the room. Just beautiful. Theresa the desk clerk was awesome and made everyone feel so welcomed. I highly recommend.

The hotel is amazing. Lots of character, very clean, big comfortable bed, bathrooms are huge. Will definitely stay here again

The hotel is amazing. Lots of character, very clean, big comfortable bed, bathrooms are huge. Will definitely stay here again

Wonderful hotel and great area

Wonderful hotel and great area

Clean, nice an good breakfast

Clean, nice an good breakfast

Overall, this is a really nice hotel. However, I expected a lot more for the price I paid. My room was directly over one of the hotel restaurants, and my boyfriend and I could hear EVERYTHING (people talking, laughing, music, etc.) Also, my room had a ton of drain flies, and the toilet leaked every time it was flushed. My only other complaint is the complimentary breakfast. It's nice that it's provided, but it said on the card that it's delivered between 6AM-7AM. That means the refrigerated items could be left out for hours unless the guests are up when it's delivered. My boyfriend and I woke up around 8:45, so we didn't want to chance it. The hotel staff were very friendly, and the small details throughout the hotel were super cute. However, I think this was a one time experience for me due to the price.

Overall, this is a really nice hotel. However, I expected a lot more for the price I paid. My room was directly over one of the hotel restaurants, and my boyfriend and I could hear EVERYTHING (people talking, laughing, music, etc.) Also, my room had a ton of drain flies, and the toilet leaked every time it was flushed. My only other complaint is the complimentary breakfast. It's nice that it's provided, but it said on the card that it's delivered between 6AM-7AM. That means the refrigerated items could be left out for hours unless the guests are up when it's delivered. My boyfriend and I woke up around 8:45, so we didn't want to chance it. The hotel staff were very friendly, and the small details throughout the hotel were super cute. However, I think this was a one time experience for me due to the price.

Beautiful hotel! Rooms were comfortable and clean. Only draw back was the lady at the front desk wasn’t easy to understand or very friendly.

Beautiful hotel! Rooms were comfortable and clean. Only draw back was the lady at the front desk wasn’t easy to understand or very friendly.

hotel lobby and greeting was very nice

hotel lobby and greeting was very nice

Excellent service. We had to chabge rooms due to my request and they were very pleasant and accommodating. We love staying here!

Excellent service. We had to chabge rooms due to my request and they were very pleasant and accommodating. We love staying here!

From the moment we walked in to the hotel until we left, the hotel and service was a dream!!

From the moment we walked in to the hotel until we left, the hotel and service was a dream!!

Eclectic in decoration, true to the history of space. Convenient for walking to dinner or out to downtown activities. Penny the dog, dogs always make people feel welcome. Clean. The bathroom vanities need more light to help those who do makeup. Parking can be a pain if your stay parallels an onsite event.

Eclectic in decoration, true to the history of space. Convenient for walking to dinner or out to downtown activities. Penny the dog, dogs always make people feel welcome. Clean. The bathroom vanities need more light to help those who do makeup. Parking can be a pain if your stay parallels an onsite event.

Very clean and great location. Many places within walking distance.

Very clean and great location. Many places within walking distance.

Nicest hotel EVER!

Nicest hotel EVER!

Quick stopover on a holiday road trip, warmly greeted by staff and hotel dog. Very cute hotel, convenient to restaurants and historic downtown.

Quick stopover on a holiday road trip, warmly greeted by staff and hotel dog. Very cute hotel, convenient to restaurants and historic downtown.

Stayed here for a special occassion. Well worth the stay. Enjoyed the whole experience.

Stayed here for a special occassion. Well worth the stay. Enjoyed the whole experience.

We love this hotel. Comfortable, great location and unique. Nicely appointed spacious rooms with comfy beds and a great shower. Friendly front desk folks. We are regular visitors and intend to remain so whenever we come to Lynchburg.

We love this hotel. Comfortable, great location and unique. Nicely appointed spacious rooms with comfy beds and a great shower. Friendly front desk folks. We are regular visitors and intend to remain so whenever we come to Lynchburg.

The smug manager Schuyler gave our room to someone else one hour prior to us arriving. He claimed they emailed me but I never received any email. Will never stay at a Marriott property going forward.

The smug manager Schuyler gave our room to someone else one hour prior to us arriving. He claimed they emailed me but I never received any email. Will never stay at a Marriott property going forward.

There is no fresh coffee anywhere on this property, they replaced their beautiful fresh coffee bar with cheap kurig machines. If fresh brewed coffee is important for you then do not go to the Craddock.

There is no fresh coffee anywhere on this property, they replaced their beautiful fresh coffee bar with cheap kurig machines. If fresh brewed coffee is important for you then do not go to the Craddock.

Great location and good restaurants around, hotel superb from the outside but the rooms are not cozy and murky. We loved the idea of breakfast box by the doors, it was fun!

Great location and good restaurants around, hotel superb from the outside but the rooms are not cozy and murky. We loved the idea of breakfast box by the doors, it was fun!

Property was clean and convenient. Easy to get to. Staff was friendly and accommodating.

Property was clean and convenient. Easy to get to. Staff was friendly and accommodating.

options on the property and nearby.

options on the property and nearby.

Absolutely lovely stay. The room was clean and accommodating. We will definitely stay again.

Absolutely lovely stay. The room was clean and accommodating. We will definitely stay again.

Fabulous stay- spacious rooms, unique environment, good dining. River front very enjoyable

Fabulous stay- spacious rooms, unique environment, good dining. River front very enjoyable

The Hotel is fabulously renovated and decorated. The detail to everything was high. I could have stayed a lot longer and may come back to Lynchburg just to stay for a few days

The Hotel is fabulously renovated and decorated. The detail to everything was high. I could have stayed a lot longer and may come back to Lynchburg just to stay for a few days

This is my first choice for lodging in Lynchburg. A unique property well located.

This is my first choice for lodging in Lynchburg. A unique property well located.

Such a unique venue … definitely glad we stayed for two nights!

Such a unique venue … definitely glad we stayed for two nights!

Well executed repurposing of a shoe factory into a luxury hotel. Two very good restaurants onsite, with the usual manning issues post COVID. Be aware that property overlooks CSX tracks and at grade crossing which requires trains to use their horns. Windows are sealed throughout. Could use nitelites in bathrooms. Confirmation issue at checkin nicely handled with a room upgrade.

Well executed repurposing of a shoe factory into a luxury hotel. Two very good restaurants onsite, with the usual manning issues post COVID. Be aware that property overlooks CSX tracks and at grade crossing which requires trains to use their horns. Windows are sealed throughout. Could use nitelites in bathrooms. Confirmation issue at checkin nicely handled with a room upgrade.

My stay at the Craddock Terry Hotel (in my former hometown) was excellent overall. However, 3 aspects could use attention: 1. I could not determine that that there was any effort to provide recycling of plastics, etc.; 2. I was lodged on a 3rd Flr/wing and access to an ice machine was on the 2nd Flr in a totally separate wing. Sounds like a minor aspect; however, for guests needing ice for personal/ medical reasons, it could be quite an inconvenience; 3. I was attending a University Alumni weekend event and returned to the hotel in the evening to find no Guest Parking access. This was due to the associated/separate restaurant's patrons using the Hotel parking. I waited c.10-15 minutes in the Hotel lot and eventually a restaurant patron was leaving, which opened a parking space.

My stay at the Craddock Terry Hotel (in my former hometown) was excellent overall. However, 3 aspects could use attention: 1. I could not determine that that there was any effort to provide recycling of plastics, etc.; 2. I was lodged on a 3rd Flr/wing and access to an ice machine was on the 2nd Flr in a totally separate wing. Sounds like a minor aspect; however, for guests needing ice for personal/ medical reasons, it could be quite an inconvenience; 3. I was attending a University Alumni weekend event and returned to the hotel in the evening to find no Guest Parking access. This was due to the associated/separate restaurant's patrons using the Hotel parking. I waited c.10-15 minutes in the Hotel lot and eventually a restaurant patron was leaving, which opened a parking space.

This hotel has amazing beds and very thick blankets. I give the sleep experience a 10 out of 10.

This hotel has amazing beds and very thick blankets. I give the sleep experience a 10 out of 10.

Our room as located next to the ice machine- extremely loud all night long. Our first morning, housekeeping knocked on our door, despite there being a do not disturb tag hanging on the door, asking us if we were checking out and could she clean! Check out is 11 and we were not leaving until the next day. Would never stay on that side of the hotel again. The furniture in the room was very “worn” . We stayed President’s weekend and the service and stay were much better.

Our room as located next to the ice machine- extremely loud all night long. Our first morning, housekeeping knocked on our door, despite there being a do not disturb tag hanging on the door, asking us if we were checking out and could she clean! Check out is 11 and we were not leaving until the next day. Would never stay on that side of the hotel again. The furniture in the room was very “worn” . We stayed President’s weekend and the service and stay were much better.

Our go-to home away from home when in Lynchburg.

Our go-to home away from home when in Lynchburg.

Beautiful renovation. Cleam and comfortable. 5 stars

Beautiful renovation. Cleam and comfortable. 5 stars

This is one of our favorite spots to stay...always a treat with the wonderful staff and rooms are spacious and quite.

This is one of our favorite spots to stay...always a treat with the wonderful staff and rooms are spacious and quite.

Very cute hotel built around former shoe factory theme. Very comfortable and pet friendly-my dog even received a welcome bag with doggy treats.

Very cute hotel built around former shoe factory theme. Very comfortable and pet friendly-my dog even received a welcome bag with doggy treats.

I love this place

I love this place

I was electrocuted by a lamp that had an open circuit in the room. Thank God I had sneakers on to ground me. In addition they NEVER cleaned our rooms, made our beds or emptied the garbage. $260 dollar a night DUMP - never again going back to the Hilton Virginian down the street - Don't waste your money - Dangerous Dive total BATES MOTEL!

I was electrocuted by a lamp that had an open circuit in the room. Thank God I had sneakers on to ground me. In addition they NEVER cleaned our rooms, made our beds or emptied the garbage. $260 dollar a night DUMP - never again going back to the Hilton Virginian down the street - Don't waste your money - Dangerous Dive total BATES MOTEL!

A beautiful hotel located in downtown Lynchburg. Our room was very spacious and the bed was super comfy. Hotel staff were very friendly and helpful.

A beautiful hotel located in downtown Lynchburg. Our room was very spacious and the bed was super comfy. Hotel staff were very friendly and helpful.

Great place. Trains all night is loud though.

Great place. Trains all night is loud though.

Great downtown location and wonderful restaurant near by.

Great downtown location and wonderful restaurant near by.

This has become one of our all time favorite hotels. We love the interesting architecture and comfortable well appointed rooms. It never disappoints.

This has become one of our all time favorite hotels. We love the interesting architecture and comfortable well appointed rooms. It never disappoints.

Spent New Years Eve here and enjoyed it immensely!

Spent New Years Eve here and enjoyed it immensely!

History included about hotel, unusual flair of decorations using "shoe" theme. Restaurant (1) was available, other was booked.

History included about hotel, unusual flair of decorations using "shoe" theme. Restaurant (1) was available, other was booked.

Interesting and nice property with some unique details pertaining to the fact it used to be a shoe factory. Wish we could have tried the "shoebox breakfast" but unfortunately, we had an early flight so we missed that. Also wished we had arrived earlier so we could have walked around the area by the river. Only complaint was the bathroom was very cold as it had a non-insulated wall of brick which was an outside wall. Would stay again though.

Been here 4 times and always enjoy the experience !

Unique architecture

Unique hotel. Excellent restaurant located adjacent to the property.

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The room was beautiful and the beds are the most comfortable I've ever slept in.

The Craddock Terry was even better than I expected. One of the nicest hotels I’ve ever had the pleasure of visiting. Will be staying again.

Great stay, wonderful atmosphere, 3 restaurants / bars within walking distance. Spacious room, comfortable bed, friendly, professional staff. Will definitely stay here again!

There were things I loved about this place - lovely staff, fun decor, comfortable beds, beautiful bathroom, nice restaurants. The chocolate muffin in the breakfast box was a treat. On the flip side, some of the rooms were quite dark - I understand they will be addressing this soon - and we asked to be moved, which we never do. Heating unit makes a lot of noise and if you sit under the vents - which is where our chair and sofa were located - you get a cold draft (heat pump?). The breakfast box fee policy - free, for one person, $6 for the second - seemed a bit misleading. All in all it was a good stay, but given cutbacks in food service, regular room cleaning, etc. I think it was a little overpriced.

This is one of my absolute favorite hotels. The rooms are very spacious with tall ceilings and the beds are super comfortable. The staff is also great and there is complimentary breakfast and parking. Highly recommended to anyone visiting the area!

We have stayed at Craddock Terry multiple times over the years so each time is always enjoyable. There are unique amenities that we miss like the NanoSeptic Self Cleaning in the rooms for the remote & in the bathroom and special care for the property like cleaning the windows and panes that were always sparkling but only because we’ve stayed so many times. They also used to have a guest happy hour but no one has mentioned this the last 3 times to us upon checkin. The gift shop has evolved on a better note and offers some wine, trinkets, snacks, and necessities. Overall we would recommend but giving 4 stars because the corporate feel has come into play the past 3 times.

Lovely charm! Perfect location for our needs. Restaurant's were booked

Great use made of this venerable old property. Nicely tied in with the bluff walk and its amenities. Room was nicely furnished with a nice sitting area and comfortable beds and pillows.

Wonderfully comfortable, clean and restful stay!

Perfect everything was better than expected