Courtyard by Marriott Lynchburg

Clean room hot water

Easy and friendly check in process. Room was clean and spacious. Good value.

Location

Staff was good at listening so I got a room that fulfilled my need for a grab bar in a walk in shower and not a rolling in accessible shower which tends to flood.

The staff is amazing and the property is comfortable.

Very good

Great stay

Exceptional

Breakfast is way too expensive.

Clean room! Friendly staff!

It was very nice...quick stay. Neighbors argued at night and then the next morning. Other than that, it was a nice stay.

Smoke alarm went off at 6:55 AM for no reason. App keeps asking about my pet. Didn’t bring one sooo…???

Great stay!

My family and I enjoyed our stay. We came up for my daughter's graduation at Liberty University. The hotel was very clean and close to the school. The staff was very friendly and helpful with making our stay a great stay.

Awesome Staff

Awesome

We stayed for one night only. It was a very quick stop for an event. Everyone there was nice and polite. Room was clean and comfortable, beds were very good size for 2 .

They charge for parking will not stay with them again!

Exceptional

Heat/ac was little to difficult to regulate.

Heat/ac was little to difficult to regulate.

Staff was very nice and the room was awesome.

Really dislike the $ 10 charge for parking. There was plenty of parking; no reason to charge for a parking spot other than to annoy/rip off guests. I won't stay there again - not that $ 10 is a whole lot of money - its the principal.

No free breakfast and only one very busy elevator. Other than that this is a great location and facility. Liked it very much and very close to Liberty and River Ridge Mall and the 29 Business ramp.

No free breakfast and only one very busy elevator. Other than that this is a great location and facility. Liked it very much and very close to Liberty and River Ridge Mall and the 29 Business ramp.

Didn't eat breakfast at the Motel Really dislike the $ 10 charge for parking. There was plenty of parking; no reason to charge for a parking spot other than to annoy/rip off guests. I won't stay there again - not that $ 10 is a whole lot of money - its the principal.

Conveniently located near Liberty University.

Our stay was lovely. Nice clean property and amazing staff. Tandra at the front desk was AMAZING! Superior customer service. I highly recommend this hotel.

it was a good clean room

Everything was great

Clean and updated. Friendly staff. Fitness room was pretty good. No continental breakfast, and the overpriced breakfast sandwich was horrible.

Do not eat breakfast at the hotel. It is outrageously expensive and food is terrible. Even the coffee was terrible(very weak). Definitely will not be back.

Exceptional

Great experience, quiet location that is close to everything in town! We had a great experience from checkin to check out. We stayed in a 2 queen bedroom, used the fitness, had coffee had breakfast!

Amazing A+

Checked in with a king reserved and was given a room that smaller like poop. They could only give a room with two beds. We had to clean

We were visiting our son at Liberty University, and the location of the hotel was close to campus. It was easy to come and go with many dining and shopping options close by. They have a walk up dining counter with a few breakfast and lunch/dinner options. We had the breakfast sandwich. It was decent. The coffee is Starbucks. Our room, and the hotel in general, was very clean and the staff were friendly. We will stay again next time we visit.

Great location, friendly staff!

Just had coffee

Fitted sheets really didn’t fit the queen bed. The lobby furniture had some stains on the seats and the lobby had an over powering air freshener that caused me a headache if I stayed in the lobby too long. But that’s all besides the point because they have a stellar staff!

Clean room very friendly. Conveniently located

Breakfast upgrade would be helpful.

Clean courteous staff

Lock on the microwave was stressful...and you couldn't adjust the time on the clock

Near restaurant and stores. Deposit for room wasn’t outrageous.

Near restaurant and stores. Deposit for room wasn’t outrageous.

The decor was very nice and pleasant The shower water pressure wasn’t good and how the shower held the dirty after shower

The decor was very nice and pleasant The shower water pressure wasn’t good and how the shower held the dirty after shower

it would be nice to have a free continental breakfast

Should have free coffee at least

Should have free coffee at least

Convenient location, clean and spacious rooms, nice staff & lounge/lobby area. Wish they had complimentary breakfast and not the bistro. Even having purchased the breakfast package, there was much to be desired.

Convenient location, clean and spacious rooms, nice staff & lounge/lobby area. Wish they had complimentary breakfast and not the bistro. Even having purchased the breakfast package, there was much to be desired.

I liked having the sink and shower in 2 different areas. Our refrigerator never worked properly. Water pressure could have been better. Food options were poor.

No free coffee, seems weird that a hotel like this doesn’t have free coffee for their guests. That really sums up the stay, nothing special and no coffee…

Did not use.

The entire staff were very courteous and full of information on the area. The room was clean and very comfortable.

The elevator was out our entire trip. My 91 year old father had to take the stairs up and down to and from the room. This limited his ability to fully enjoy our trip because he avoided going on most of our outings. At least the front desk was able to move our room one flight down.

Room and commons area super clean. Kim at check in was wonderful and welcoming

Clean in general

The hotel staff was friendly and courteous. Our room was nicely cleaned and comfortable.

Room was great, pet friendly which was a plus for us. Staff super friendly and helpful. Elevator was broken and we were on third floor but honestly with tour dog we would have taken the steps anyway

Was a clean, bright hotel with nice space. Area surrounding was less than ideal. Room was clean and comfy. Definitely suggest bringing your own pillows as these are puffed air and compress quickly.

There was an odor in the room that I couldn’t figure out, and the heating unit was on the louder side.

The staff was courteous

The front desk did a wonder job! Great people and very accommodating

Hey, Marriott! Promote this dude. Now.

I enjoyed my stay at this Courtyard very much. The staff was great and the room was clean and orderly. The rating of only four stars was because the microwave in the room did not work, and a second replacement also did not work. Other than that, I found my accommodations to be satisfactory.

-travel nurse Shacory <3

The receptionist was warm, kind, and inviting.

The staff was friendly, easy check in, comfortable bedding, and recently updated.

it was ok

Really limited menu and mostly prepackaged food

The woman who.cheked us in was very friendly and went above and beyond to accommodate us. She was

Easy check-in, clean room, coffee in room, refrigerator

Clean rooms and friendly staff

Bad dry pastry with few choices. The elevator did not work at the property, but they did put us on the first floor. Over all ok, should have a free hot breakfast with good choices,

Loved that they have an EV charger there. The shower floor was disgusting. The elevator was inoperable at the time (I get it, it happens). There was no food to speak of either in the morning so that wasn't great. The people were nice though!

Very clean and comfortable room. I will definitely be staying here on future trips to Lynchburg!

Lovely huge room, would stay here again.

Room very comfortable!! Great stay!!

Great staff, helpful, friendly. Clean room, comfy bed. We shall return!

The bedding was of very high quality.

The food I purchased at the Bistro was terrible! My 1st order was for a burger but it looked over cooked and crunchie. I don’t believe that it was originally hamburger meat? Then I ordered fried chicken wings but weren't fried well. I won't eat there.

Great location. Close to liberty university. Very nice, clean, and quiet.

Friendly courteous staff

Friendly staff! Clean. Central location.

Beautiful and clean.

Perfect choice for Thomas Roads events

The room was nice enough, but the hotel insisted on charging extra for food, coffee, and parking. It’s supposed to be a luxury hotel - don’t nickel and dime your customers like that!

USB-a port was broken and unuseable. Sink is clogged and wouldn’t drain effectively. Hair conditioner was empty. And our room reservation was for a king bed, but we got two queens. These are basic upkeep things, and to see them as described above is quite disappointing.

Great place to stay!

Everything was great except the pillows. Couldn’t sleep on them. To firm.

Nice place - 930pm check in took a.little.time.to het someone to the desk - overall nice place and nice people

nice place, friendly staff, comfortable rooms.

Multiple facility issues. Hot water, AC, Etc.

Stayed in the first floor suite and cold never get rid of the awful smell.

Great hotel personnel

Clean and close to LU. A convenient place to stay.

The staff were amazing and very helpful. My room was clean and very comfortable. I enjoyed my stay

Bath room floor very dirty. The room was great!

This was the second time this summer that we stayed at the property; we were there both times for a baseball tournament. The first time, our room was fairly clean, but this time it was not. There was hair in the bathroom and mold around the shower door and faucet handle. The shower, as well, definitely needed a good scrubbing. Also, we were on the second floor, and the a/c unit in the hallway didn't work and looked like it had leaked recently, and the smell in the hallway was moldy.

Great

The elevator was out and after having an ankle issue and hand/wrist surgery within the last year climbing 2 flights of stairs i was exhausted and sore. There weren't any rooms left on the bottom floor when I checked in at 3pm on my check in day.

The elevator was out of service for the two weeks I stayed there at the third floor. While the staff tried to do the best to help this was a big inconvenience

Upon checking in we were told the elevator was not working. I usually reserve a higher floor but without an elevator we were put on the second floor. The hotel had maybe 20 cars in the parking lot yet we were given a room that overlooked the DUMPSTERS! The room did not smell fresh, the clock was broken, and the shower head was stuck on the massage setting. And the shower had body wash and two shampoos, no conditioner. This hotel was not up to Marriott standards. I should have reserved a less expensive hotel and had a better experience.

Team is great. Very comfortable stay and quiet. Definitely would stay again

Amazing customer service and the room was super comfortable.

The only thing detracted from my stay was no liquid flavored coffee creamers so I had to go without and buy elsewhere

The staff were very fawning the instant you walked in.

Na

Loved the staff. Beds are not real comfortable and the pillows are not good at all.

Nice stay overall. Would be five stars but for a few wrappers and a personal flossing device fallen behind a desk and left.

Wonderful staff

everything was good thx

The amenities need to be updated for this location. I booked this for me and my spouse almost solely on the fact that the location had an indoor pool. We got there with our swimming gear and hopes up and the desk attendant stated that they remodeled the pool area into another common area. This was very disappointing as we very much settled on this location because of the amenities that were shown to us. Also it should be noted that the facility does not have free parking in their own parking lot

Agradável, silenciosa e equipe excelente .

Overall location was excellent and staff was extremely helpful and friendly.

Everything from checking in, your front desk staff, they were phenomenal. Your hotel was fully booked our second night, so no ability to move our rooms but right next to us with a room with two dogs who would not stop barking. The front desk staff did make contact with the folks in that room when they had returned from being away and having left their dogs…also, your beds were as hard as a rock, the mattress so uncomfortable; very surprised Marriott would choose that. Before our stay, we had inquired on another future date before we even checked into our room and it would be for the next four weeks and because it’s in a college campus area, we were given a quote of $599 for one night. This is because it sits less than five minutes away from, a huge university. I think it’s unfortunate that Marriott would try to maximize on graduation time and charge that kind of money for something just because it’s sits next to the campus. Just my thoughts on that.

It was very clean. All employees were so hospitable. Lovely inside.

Great for a one night or a few. However when I asked for a Itemized receipt I was told I could not be given one. When I explained that I need it for my job to pay me back was told not allowed because I booked through a 3rd party

All together good but I didn’t expect to be charged for coffee in the morning.

Nice quick stay.

Hospitality

Walls are paper thin. The people next door were partying and playing music until 4am.

This is rated average because there is not a pool and the line at Starbucks and cost of breakfast made it not possible to eat there. One thing that would bring me back to the property was the front attendant, Joy!! She was absolutely a breath of fresh air!

They might as well get rid of the bistro they don’t clean every other day either

Surprised at a $10 nightly parking fee and room was not tended too, we need to get our bathroom supplies -

The elecator was out of service and the stairs were the only accessibility

Perfect stay, quick, clean, polite. Mattress is great as well as shower.

The property was clean and updated. The price would have been nice if it wasn't for the additional $10 per day parking fee. Its listed in the description (way down). Other properties did not charge for parking. Seemed shady!

This was one of the worst Courtyard Marriott's I have ever stayed in. Place needs to be completely redone. Rooms are way too small. No free breakfast and having Starbucks attached is a waste. Go back to the regular style Courtyard and offer better dining and bar. Staff is very good working in terrible conditions. Area needs a better hotel get to work.

Hotel was under major construction so entrance was a bit difficult. Wi-Fi was not working during our stay. Paid extra for breakfast which was disappointing. Cold breakfast sandwich which we had to heat up ourselves in a nearby microwave and a latte that was not drinkable. The approach for breakfast was not explained well by front desk at check in. Room was fine and clean.

The property is very nice. They’re under construction, but the property is clean and orderly.

The hotel was nice. Check in was easy. They charge $10 for parking, but they do not tell you that. They ask for a credit card for "incidentals", then charge you $10 for parking. The fan in the bathroom is not optional if you want light in there. It is so loud i was concerned it would wake the people two rooms down. I spoke to the lady at the front desk; she said several of them are like that. The bed is great for sleeping.

Nice place to stay

Stayed because it was listed as having a bar. It was closed

Amenities. She gave water as well.

Friendly staff, clean property

Very friendly staff

Under going construction outside but was still nice inside!

Bathtub was dirty and toilet had a hard time flushing

The website mentions it is a 6 minute walk to Liberty. You cannot walk there.

I would not recommend this hotel to anyone

Room smelt amazing. Shower wasn’t gross but could use updating as there was some separation. Tish that works nights a believe her name was is SUPERIOR, literally the sweetest women we came out for nightly snacks and she was so cheerful, even though it was 1am. Probably hands down one of the best employees there.

Great

The bathroom was small for 2 guest, other than that , good.

Free Breakfast

Did not like staying on the first floor. Too noisy during the night. Also thought the breakfast was included and did not know about the charge for parking, which seemed unnecessary in a place like Lynchburg.

It was very nice

The young lady at the counter was extremely helpful. Her name was De’andra a wonderful person. She helped my wife who is handicapped get everything she needed.

Good stay. Comfortable and very clean.

When we arrived we were not greeted or made to feel welcome the first. After that the service improved. Our shower door was broken and did not shut properly, the sink did not drain properly and the shower floor was stained. Otherwise the beds were comfortable. The best part was the breakfast and coffee downstairs. The servers there were great!

I didn’t like the fact that they charge a $10 parking fee. I was double charged but their accounting quickly credited my card.

Very nice stay

It was fine

The check-in process was horrible. The front desk clerk was rude and disrespectful and we struggled to get into a room after we arrived. We were first assigned room 300, but the keys we were given didn't work. Second set also didn't work. Clerk's master key didn't work. She tried giving us another room but when we went in it only had a single king and we had reserved two doubles. She gave us keys to a third room that ended up already having someone in it--surprised guy came to the door when we were struggling to get the key to work. Clerk got an attitude about giving us a fourth room, as if all these issues had been our fault. We just wanted a room that (1) we could get into, (2) had 2 beds like we'd reserved, and (3) didn't already have someone in it. Not a lot to ask. It took us almost an hour from the time we arrived to get that.

The internet & wi-fi did not work at all. TV options were limited. Could not get a room key but had to be escorted to room by staff. Very quiet and comfortable room.

I can’t remember her name but the check in agent last night was SO NICE! So friendly and professional. Sorry I forget her name.

Stayed one night. Room was clean and comfortable and had a nice view of the mountains. Toilet overflowed (without being gross, there was minimal paper and no solid waste/ no obvious reason to overflow). Expensive breakfast.

I asked for cleaning my room and no one did

Internet was spotty and TV buffered making anything to watch impossible. In addition, the TV is on a wall that requires your neck to be at a 90° angle to try to watch anything. Bedding was not comfortable. A big disappointment from the Marriot experiences I’ve had, We left within hours we checked out warriving

Nice checkin staff. Close to amenities like shopping, food and bowling alley within walking distance. Loved that an EV charger was on the premises.

I loved the entire experience

Nice stay

Pretty good! It wasn’t the Craddock Terry though.

Con isn’t and quiet

Nice gym

Room was filthy

bugs in our bed

Very nice

$12 for eggs is very steep for breakfast

Great

The front desk person that checked us in was wonderful! Very friendly and welcoming! The room was clean and the bed was comfortable.

The free parking i loved, the staff was great

It was just what I expected. Always trust Marriotts

Staff was very nice and helpful. The room was just fine but the window was open and couldn't close it because it needed repair.

It was all I needed for this particular stay.

Morning breakfast on a holiday was a benefit

Very comfortable and pleasant.

The one thing that was annoying was the heat….it was rather loud blowing. Everything else was wonderful.

Nice value, comfortable stay, great service.

Convenient location to LU

very nice

Very nice stay

The beds were super comfortable!

It was convenient to our destination clean and quiet

Location, friendliness

The property was clean and well-maintained. We only interacted with the check-in staff and she was very sweet and professional. The lobby has a fireplace which was very inviting and cozy, quiet too. Our room and bathroom were very clean and there were plenty of toiletries in the bathroom. My only suggestion would be to bring your pillow. We prefer pillows with a little more support and the ones here are very soft/flat. Definitely will stay again.