The Hills Inn Eagle Rock - Near Old Town Pasadena
About The Hills Inn Eagle Rock - Near Old Town Pasadena
Near attractions such as Universal Studios Hollywood and Dodger Stadium, and 8.1 mi away from Los Angeles City Center, this 100% smoke free hotel serves free coffee and pastries daily. An outdoor pool and hot tub are also included. Guestrooms at the Old Town Pasadena The Hills Inn Eagle Rock feature refrigerators, coffeemakers and free WiFi. Guests can work at the spacious work desk or relax while watching some cable TV. Guests can also take advantage of the property's dry cleaning services or on-site laundry facilities. Free parking is also included.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
- EV charging
Reviews
The hotel is generally clean and comfortable with helpful staff. The location is convenient for many guests, but some find the rooms small and the breakfast underwhelming.
- Cleanliness
- Helpful staff
- Small rooms
- Underwhelming breakfast
- 5/5
All the front desk girls are super helpful. Emily has always accommodated request. Management is definitely running this establishment wonderfully. 10/10 recommend
- 4/5
A little further away from sites and yours, but affordable and clean
- 3/5
It was just ok.
- 5/5
Great location and value for price.
- 5/5
This is our favorite go to hotel near our Son and Daughter in law’s home! We come here 2-3 times a year. It is our go to area hotel for sure! Great staff, good pool to cool off in and near several excellent restaurants in the area. A must stay location! Cheers!
- 4/5
The property is old but well located for our needs, the room was clean with a good shower. The beds were saggy, and the entire room vibrates at times.
- 4.5/5
Very spacious room and the staff was great and responsive. Kudos to the Front Desk as well as housekeeping staff. When some amenities were low (shampoo for example), the staff showed up in the morning to replace it quickly while I was still in-room. Fridge and microwave in the room! As well as a coffeemaker. There is free coffee in the lobby in the mornings, too. I really like that the parking lot is sectioned off from the main street, allowing for non-crowded pickup and dropoff at the hotel. The hotel's Wi-Fi / WiFi network was often disconnecting me, and I wasn't able to stream to my laptop reliably (the bitrate was rather low). If you're planning to work from the room, the property's wi-fi may not be suitable. Shower water pressure is a little on the lighter side (I know this is a personal preference, though, as I like the water pressure to be stronger).
- 5/5
It’s nice and clean
- 4/5
Good clean nice quiet area
- 5/5
Comfy, clean, modernized
- 5/5
Good parking and it was quiet at night when we slept the two nights. Very reasonable in price. No breakfast but coffee and rolls to go. Had a large tv, working microwave, refrigerator and comfortable bed. Definitely would stay again.
- 3/5
Nothing super fancy, but a reasonably priced motel very conveniently located in Eagle Rock
- 5/5
Nice place
- 5/5
We liked it. Good location. Walked to dinner, then drinks, then karaoke.
- 4/5
It was decent and gets the job done.
- 4.5/5
Great value and friendly staff Parking seemed limited but front desk guy came through
- 5/5
room and location close to freeway and all family members that live in the surrounding communities, Rooms are very clean and confortable parking spaces sometimes are full but still workable
- 5/5
great
- 4/5
Place was modern and safe, and parking was ample and accessible. Location in Eagle Rock is conveniently close to Glendale, Pasadena and Old Town Pasadena, and Eagle Rock itself has many restaurants. Vending machine only takes bills and a few other things made me award 4 instead of 5 stars in a few categories. But I would stay here again!
- 4/5
Hot tub was great. Clean
- 5/5
Clean, quiet, and staff is very nice. And affordable
- 5/5
Its very convenience area and safe
- 5/5
Tiny breakfast amenities - limited packaged pastries and coffee. Front desk staff unfailingly cheerful and quite responsive.
- 5/5
Great location for us, we were visiting elderly parents in a skilled nursing facility literally down the street. Also my husband was having a back spasm all the way driving up from San Diego so it was a pleasant surprise to see that jacuzzi. Check in was easy and smooth, the room was large and comfortable in the bed is super comfy ? Well everything was fine they only thing I would have liked was would have been an unobstructed view of the mountains, the front of the hotel blocked part of the but that's not that big of a deal ☺️ I grew up here I've seen them a lot.
- 5/5
Property was kept clean and staffs were kind and amazing at check in. Only complaint is that bathroom! It’s so dang tiny. They really need to remodel it and figure out something. Either take the whole tub out and do a stand up shower only and add sliding doors. Because each time we go in we kept hitting the toilet with the door. And that bathroom fan is ridiculously loud too. Have someone look into that.
- 4.5/5
Efficient and clean hotel in a great location. Staff were attentive and helpful. Breakfast offering was kind of blah.
- 3/5
Pretty bare bones. Bathroom incredibly dated. Rooms have no central A/C just a huge unit at the window that didn't work consistently, which made night sleep hard as the room was hot and the unit wouldn't turn on, there was no staff around late at night to look into it. Bed and pillows decently comfortable but the temp in the room was a deal breaker. Outlets on nightstand loose/wouldn't make a connection with my plug. Could use refresh to paint, carpets, furniture and bathroom.
- 4/5
Great location. Very nice staff
- 5/5
I like how the property is quite && peaceful. No loud music or disturbances. Minimal parking
- 4.5/5
Clean, spacious Lighting
- 5/5
Poolside was very nice and comfortable did not use work space.
- 5/5
Stay here for work purposes, good place, and great centralized spot to access other places in as well as outside of Los Angeles. Room is a good size, clean and comfortable. Bed is very comfortable, refrigerator and microwave made it easy for me. Plenty of choices around to pick up food.
- 5/5
We love this little motel. We stay here whenever we are in the LA area. It is.not fancy but it is very clean and the staff is helpful and friendly.
- 4/5
The property was clean. The staff was friendly. I wish the coffee in the lobby was available earlier in the morning.
- 4/5
None
- 4/5
Always immaculate, I have stayed there multiple times. Easy parking close to my room, excellent location. Refrigerator and microwave in the room. They did away with the free breakfast. A great selection of hot and cold breakfast items. Buffet style. I mistakenly left behind some important paperwork in my room when I checked out. When I contacted them later in the day after I checked out, I was grateful that they saved the documents I had mistakenly left behind. Many thanks to the housekeeper who found them, and turned them in to the office. However they would not do me the courtesy of mailing them to me, unless I sent them a pre-posted envelope to send them to me. At $100 dollars per night, I found this to be petty. Especially since I have stayed with them multiple times, as I have traveled to Los Angeles for surgery and cancer treatment.
- 5/5
Great little hideaway for a stay in LA. The pool and hot tub were great and the staff very friendly. The room included beds and a dining table for four, which is an added bonus.
- 4/5
The room was clean and the staff were very professional.
- 5/5
Staff was really nice. Small hotel with a decent size room. Fridge and microwave was a great thing to have. Pillows and bad so soft and comfortable. Quiet too even tho on a bust road. Walk to amazing restaurants. We were there 4 days and it was perfect for us:)
- 5/5
Staff was really nice. Small hotel with a decent size room. Fridge and microwave was a great thing to have. Pillows and bad so soft and comfortable. Quiet too even tho on a bust road. Walk to amazing restaurants. We were there 4 days and it was perfect for us:)
- 5/5
We had a great stay! Our room, though basic, was kept spotlessly clean and filled with the basic necessities. The staff was friendly and helpful. We loved that we were close to many fun spots & eateries. We will be returning.
- 5/5
We had a great stay! Our room, though basic, was kept spotlessly clean and filled with the basic necessities. The staff was friendly and helpful. We loved that we were close to many fun spots & eateries. We will be returning.
- 5/5
Free parking, clean room close to Occidental College.
- 5/5
Free parking, clean room close to Occidental College.
- 5/5
Nice clean room, good service and people.
- 5/5
Nice clean room, good service and people.
- 5/5
Clean, quiet and nice room. Easy parking. Nice staff. Coffee and pastries in the lobby in the am.
- 5/5
Clean, quiet and nice room. Easy parking. Nice staff. Coffee and pastries in the lobby in the am.
- 4/5
That they no longer serve breakfast.
- 5/5
Very good
- 5/5
Very good
- 5/5
Good rooms and a great location near our Son’s house. We stay here a few times every year!
- 5/5
Good rooms and a great location near our Son’s house. We stay here a few times every year!
- 1/5
Just bad customer service. My experience with Emily, the manager was not pleasant. She prefers to loose long term customers rather than make them happy. She made that very clear. Won’t be back. There are other options in the area that are much nicer.
- 1/5
Just bad customer service. My experience with Emily, the manager was not pleasant. She prefers to loose long term customers rather than make them happy. She made that very clear. Won’t be back. There are other options in the area that are much nicer.
- 5/5
Clean room, helpful staff, parking and location.
- 5/5
Clean room, helpful staff, parking and location.
- 4/5
Clean rooms, quiet
- 4/5
Clean rooms, quiet
- 5/5
They are vrry accomadating. Nothing was wrong
- 5/5
Nice hotel, staff, quiet, clean, easy parking.
- 5/5
Nice hotel, staff, quiet, clean, easy parking.
- 5/5
location, i expect to return because of location. the foom was fine. n/a
- 5/5
The beds and pillows were very comfortable, the room was very clean and the AC was ok, it took a bit to cool the room down, but once it did, it was nice and cold. The parking lot is big and well lit. The area was nice and quiet, and close to where we needed to go. There is a lot of food options near by that were fantastic!! I would absolutely stay here again!!
- 5/5
The beds and pillows were very comfortable, the room was very clean and the AC was ok, it took a bit to cool the room down, but once it did, it was nice and cold. The parking lot is big and well lit. The area was nice and quiet, and close to where we needed to go. There is a lot of food options near by that were fantastic!! I would absolutely stay here again!!
- 3/5
The hotel overall seemed like they took an old hotel and put some lipstick on a pig. I'm ok with that. The pool was not heated, so useless. The price reflects that. What was not ok: our room smelled gross. There was some nasty smell that they tried to cover by spraying something to cover it up. Very cool that someone called to see if our room was ok after we got in. But when I mentioned the smell their solution was to come up and spray some air freshener. When I told her, "no thanks, someone already did that" she said, "ok, let us know if there is anything else you need." I'd stay here again for a day or two just because it's so close to where I need to be and there are few hotels in this area.
- 3/5
The hotel overall seemed like they took an old hotel and put some lipstick on a pig. I'm ok with that. The pool was not heated, so useless. The price reflects that. What was not ok: our room smelled gross. There was some nasty smell that they tried to cover by spraying something to cover it up. Very cool that someone called to see if our room was ok after we got in. But when I mentioned the smell their solution was to come up and spray some air freshener. When I told her, "no thanks, someone already did that" she said, "ok, let us know if there is anything else you need." I'd stay here again for a day or two just because it's so close to where I need to be and there are few hotels in this area.
- 5/5
nice
- 5/5
nice
- 4/5
The location was great and was worth the price The bad isn’t really king size!
- 5/5
Staff amazing and so helpful. Room is clean, comfortable and quiet. Close to everything. Will def. stay here when I come to town.
- 5/5
Staff amazing and so helpful. Room is clean, comfortable and quiet. Close to everything. Will def. stay here when I come to town.
- 1/5
Bedbugs. But I left, and they gave me a refund.
- 1/5
Bedbugs. But I left, and they gave me a refund.
- 5/5
Very clean room, comfy bed, great staff and yummy morning Starbucks coffee in the lobby. I’m here for work and get off late at night and always feel very safe going to my room. Great place to stay with great rates - try it out.
- 5/5
Very clean room, comfy bed, great staff and yummy morning Starbucks coffee in the lobby. I’m here for work and get off late at night and always feel very safe going to my room. Great place to stay with great rates - try it out.
- 5/5
Clean room and easy check-in
- 5/5
Clean room and easy check-in
- 3/5
Price compared to other hotels in the area
- 3/5
Price compared to other hotels in the area
- 5/5
Clean, comfortable room, great location, free parking, good price.
- 5/5
Clean, comfortable room, great location, free parking, good price.
- 4/5
Better than the Hampton near LAX. Rooms clean and everything appeared new.
- 4.5/5
The location of the room and the staff who was very helpful and accommodating. There was no complimentary breakfast that this hotel use to offer for all registered guest. This was the best part of the stay at this location.
- 4.5/5
It was quite a good hotel compared to other accommodations in the LA area. It is also quite close to Universal Studios—about 15 minutes away with light traffic, or approximately 20 minutes when traffic is heavier.
- 4.5/5
Good location!
- 2.5/5
Location Noisy room. Lumpy pillows and pilly sheets.
- 4/5
Location was excellent and the staff were very kind It was noisy in the parking lot, and the people upstairs were walking around their room all night
- 4.5/5
Very nice rooms that were clean and had nice amenities. The staff were very pleasant and helpful. Amazing value for the price I paid. Would stay here again. Nice area to visit as well. Some of the parts of this facility could use some renovations and are a bit worn or damaged.
- 5/5
Excellent stay and friendly staff
- 5/5
Excellent stay and friendly staff
- 5/5
This hotel is awesome. It’s Symplr with beds sinks bathrooms, clean great TV remote works nice table 2 chairs once Swivl it’s lovely many pillows people at the reception desk very friendly. The coffee in the morning is yummy. Everything’s good and an eagle rock very close to lots of great restaurants.
- 5/5
This hotel is awesome. It’s Symplr with beds sinks bathrooms, clean great TV remote works nice table 2 chairs once Swivl it’s lovely many pillows people at the reception desk very friendly. The coffee in the morning is yummy. Everything’s good and an eagle rock very close to lots of great restaurants.
- 4/5
The room was clean and comfortable. Kind and professional staff. I appreciated the morning coffee and muffins in the lobby, an unexpected surprise!
- 4/5
The room was clean and comfortable. Kind and professional staff. I appreciated the morning coffee and muffins in the lobby, an unexpected surprise!
- 3/5
It’s a budget motel place on a big weekend you get what you get.
- 3/5
It’s a budget motel place on a big weekend you get what you get.
- 4/5
Location was great for going to Rose Bowl parade and game! Staff were really friendly and helpful. Rooms were clean and comfortable
- 4/5
Location was great for going to Rose Bowl parade and game! Staff were really friendly and helpful. Rooms were clean and comfortable
- 4/5
Overall, I’m happy with it and it’s pretty cost-effective.
- 4/5
Overall, I’m happy with it and it’s pretty cost-effective.
- 5/5
The stay was great. The staff were great and very helpful. They were so friendly and welcoming. I would stay again for sure if I visit the area again!
- 5/5
The stay was great. The staff were great and very helpful. They were so friendly and welcoming. I would stay again for sure if I visit the area again!
- 5/5
I Was very impressed with every aspect of my stay. I frequent Pasadena and will stay here again
- 5/5
I Was very impressed with every aspect of my stay. I frequent Pasadena and will stay here again
- 5/5
Clean, quiet & efficient
- 5/5
Clean, quiet & efficient
- 5/5
Clean room, friendly and helpful staff.
- 5/5
Clean room, friendly and helpful staff.
- 5/5
The room was very clean, spacious and updated. The bed and pillows were comfy. The TV with DirecTV worked flawlessly. There was coffee, hot and cold filtered water with some basic pastries in the morning and cookies in the evening. The area seemed very safe and it was relatively quiet. A Starbucks is a block away and there is a great pizza spot called Wallflower that is also walkable. The Metro 180 Bus takes you directly to Old Pasadena for $1.75. Save and stay at the The Hills Inn at Eagle Rock!
- 5/5
The room was very clean, spacious and updated. The bed and pillows were comfy. The TV with DirecTV worked flawlessly. There was coffee, hot and cold filtered water with some basic pastries in the morning and cookies in the evening. The area seemed very safe and it was relatively quiet. A Starbucks is a block away and there is a great pizza spot called Wallflower that is also walkable. The Metro 180 Bus takes you directly to Old Pasadena for $1.75. Save and stay at the The Hills Inn at Eagle Rock!
- 3/5
Every year, I experience the same issue: I cannot watch a movie on the TV for more than five minutes because the internet connection is very poor. In addition, I was informed that starting this year, breakfast is no longer provided. Another major reason I seriously reconsider staying at this hotel is the pillow. It is extremely uncomfortable and has caused me neck pain
- 3/5
Every year, I experience the same issue: I cannot watch a movie on the TV for more than five minutes because the internet connection is very poor. In addition, I was informed that starting this year, breakfast is no longer provided. Another major reason I seriously reconsider staying at this hotel is the pillow. It is extremely uncomfortable and has caused me neck pain
- 3/5
Room smelled like animal pee
- 3/5
Room smelled like animal pee
- 1/5
Terrible deposit policy, parking is tight, annoyint alarm clock
- 1/5
Terrible deposit policy, parking is tight, annoyint alarm clock
- 4/5
No hot tub. Parking very easy. Staff friendly. Rooms efficient and clean.
- 4/5
No hot tub. Parking very easy. Staff friendly. Rooms efficient and clean.
- 4/5
The peaceful atmosphere allowed us to fully relax and unwind.
- 4/5
The peaceful atmosphere allowed us to fully relax and unwind.
- 3/5
The room was in good condition and the staff were friendly. It would be great if the hotel had soft yellow/ warm lightening instead of that hospital white lighting. Be also great if the jacuzzi was hotter and open till 10 or 11pm per guest request. Most hotels have their pool facilities open till at least 10pm. Wish I could have used shampoo to wash but there was very little in the dispensers. I thought the coffee and pastries were a good touch at reception. I think if the hotel did what is recommended here it would be a good to great place to stay. Focus on the small touches and not the bottom line profits and you may see more people.
- 3/5
The room was in good condition and the staff were friendly. It would be great if the hotel had soft yellow/ warm lightening instead of that hospital white lighting. Be also great if the jacuzzi was hotter and open till 10 or 11pm per guest request. Most hotels have their pool facilities open till at least 10pm. Wish I could have used shampoo to wash but there was very little in the dispensers. I thought the coffee and pastries were a good touch at reception. I think if the hotel did what is recommended here it would be a good to great place to stay. Focus on the small touches and not the bottom line profits and you may see more people.
- 4/5
Chambre grande et spacieuse, circulation automobile un peu bruyantr
- 4/5
Chambre grande et spacieuse, circulation automobile un peu bruyantr
- 5/5
Great staff, clean room and facilities, comfy bed, easy free parking. Perfect for a nights stay!
- 5/5
Great staff, clean room and facilities, comfy bed, easy free parking. Perfect for a nights stay!
- 5/5
The Hills Inn is a moderately-priced older two-story hotel, with interior parking. There is an elevator to the upper floor, and several staircases. Our room was clean and quiet; housekeeping changes linens every other day. There is a refundable $100 damage deposit, which was credited a few days after our departure. Staff are polite and friendly. We enjoyed our stay, and would stay there again for future visits to Eagle Rock.
- 5/5
The Hills Inn is a moderately-priced older two-story hotel, with interior parking. There is an elevator to the upper floor, and several staircases. Our room was clean and quiet; housekeeping changes linens every other day. There is a refundable $100 damage deposit, which was credited a few days after our departure. Staff are polite and friendly. We enjoyed our stay, and would stay there again for future visits to Eagle Rock.
- 5/5
Clean, central to Glendale and it had parking. Breakfast was limited. Room was very comfortable if a little dated.
- 5/5
Clean, central to Glendale and it had parking. Breakfast was limited. Room was very comfortable if a little dated.
- 4/5
Convenient location. Clean.
- 4/5
Convenient location. Clean.
- 3/5
The staff is not that courteous..will just tell you the room number but will not even tell you the direction how to get there fast.
- 3/5
The staff is not that courteous..will just tell you the room number but will not even tell you the direction how to get there fast.
- 5/5
Big parking space clean the room are very clean and it doesn't smell
- 5/5
Big parking space clean the room are very clean and it doesn't smell
- 3/5
AC unit from other rooms can be heard inside. When you come out, it smell MJ at your door. Sorrounding has homeless encampment.
- 3/5
AC unit from other rooms can be heard inside. When you come out, it smell MJ at your door. Sorrounding has homeless encampment.
- 4/5
- 4/5
- 4/5
Room was very clean. The linen was very nice. Room have been remodeled and they look excellent. Will come back definitely. Great price for the location.
- 4/5
Room was very clean. The linen was very nice. Room have been remodeled and they look excellent. Will come back definitely. Great price for the location.
- 4/5
The room was clean staff pleasant. One shortfall-no body soap in the shower soap dispenser.
- 4/5
The room was clean staff pleasant. One shortfall-no body soap in the shower soap dispenser.
- 2/5
Housekeeping every other day
- 2/5
Housekeeping every other day
- 5/5
Excellent communication and clean place to stay 👍
- 5/5
Excellent communication and clean place to stay 👍
- 5/5
The staff was friendly, helpful and the room was clean. The fridge wasn’t plugged in do eco friendly issues so I couldn’t use it as it was just a one night stay so my cold items didn’t last but we would stay here again.
- 5/5
The staff was friendly, helpful and the room was clean. The fridge wasn’t plugged in do eco friendly issues so I couldn’t use it as it was just a one night stay so my cold items didn’t last but we would stay here again.
- 5/5
Very clean facility, staffs’ attentiveness appreciated.
- 5/5
Very clean facility, staffs’ attentiveness appreciated.
- 5/5
Very accommodating staff, clean and spacious room, quiet, clean pool and hot tub. Just a really pleasant 5 night stay.
- 5/5
Very accommodating staff, clean and spacious room, quiet, clean pool and hot tub. Just a really pleasant 5 night stay.
- 3/5
The fact that they charge $25 to check in before 3:00, even though the room is ready, downgrades this hotel. We stay here as it’s close to family , if there was a better choice, we’d take it
- 3/5
The fact that they charge $25 to check in before 3:00, even though the room is ready, downgrades this hotel. We stay here as it’s close to family , if there was a better choice, we’d take it
- 4/5
Nice room, easy check in..
- 4/5
Nice room, easy check in..
- 5/5
Good clean hotel. Staff was very friendly. It was close to restaurants, shopping, etc. overall it was one of the more affordable and decent places to stay in the area.
- 5/5
Good clean hotel. Staff was very friendly. It was close to restaurants, shopping, etc. overall it was one of the more affordable and decent places to stay in the area.
- 2/5
Bugs in the room (supposedly crickets) and an AC that cycled so much it barely kept the room cool enough to sleep even though the thermostat was set at 60.
- 2/5
Bugs in the room (supposedly crickets) and an AC that cycled so much it barely kept the room cool enough to sleep even though the thermostat was set at 60.
- 5/5
Slept like a baby. Thank you!
- 5/5
Slept like a baby. Thank you!
- 4/5
Courteous and responsive front desk. Pool area was very nice. Room was fine but a bit outdated especially shower. Right across the street from bus stop.
- 4/5
Courteous and responsive front desk. Pool area was very nice. Room was fine but a bit outdated especially shower. Right across the street from bus stop.
- 5/5
aAll great
- 5/5
aAll great
- 5/5
We’ve been looking for a good motel with reasonable rates in this area. This is the third we’ve tried and our favorite. My only wish is that the pool was heated, as it does get chilly on CA fall/winter nights. The hot tub was great though. We will definitely stay here again.
- 5/5
We’ve been looking for a good motel with reasonable rates in this area. This is the third we’ve tried and our favorite. My only wish is that the pool was heated, as it does get chilly on CA fall/winter nights. The hot tub was great though. We will definitely stay here again.
- 5/5
The bed was comfy, the room had everything I needed, microwave, mini-fridge. The laundry facilities were handy for my stay. The location was convenient with coffee shops within walking distance. The staff was very helpful.
- 5/5
The bed was comfy, the room had everything I needed, microwave, mini-fridge. The laundry facilities were handy for my stay. The location was convenient with coffee shops within walking distance. The staff was very helpful.
- 5/5
Room is clean
- 5/5
Room is clean
- 4/5
Room was very clean and comfortable. The area surrounding was concerning so I most likely won’t stay again.
- 4/5
Room was very clean and comfortable. The area surrounding was concerning so I most likely won’t stay again.
- 5/5
The room, lobby, laundry room and property were all clean. The room was everything I needed. The bed was very comfortable. Most of all the staff was extremely helpful and so nice.
- 5/5
The room, lobby, laundry room and property were all clean. The room was everything I needed. The bed was very comfortable. Most of all the staff was extremely helpful and so nice.
- 1/5
We could not check in there was no desk clerk. Place locked up tight. Were we supposed to sleep in the car?
- 1/5
We could not check in there was no desk clerk. Place locked up tight. Were we supposed to sleep in the car?
- 4/5
Loved the Halloween decorations and the EV chargers. Room was slightly musty and refrigerator did not work correctly
- 4/5
Loved the Halloween decorations and the EV chargers. Room was slightly musty and refrigerator did not work correctly
- 5/5
Didn’t go to the pool. Air conditioning in the room was excellent
- 5/5
Didn’t go to the pool. Air conditioning in the room was excellent
- 5/5
The room was clean, quiet and comfortable. The staff was professional and pleasant.
- 5/5
The room was clean, quiet and comfortable. The staff was professional and pleasant.
- 5/5
It's clean
- 5/5
It's clean
- 4/5
Nice little place! Would definitely stay again.
- 4/5
Nice little place! Would definitely stay again.
- 5/5
Great location, staff was friendly, room seemed clean.
- 5/5
Great location, staff was friendly, room seemed clean.
- 5/5
We stayed at this hotel because we travelled from Northern California to go to a concert in Pasadena. The hotel was clean, staff was very friendly, they were always available anytime we needed anything. Staff checked in with us to make sure the room was clean. Pool and hot tub were small but nice looking. Parking was always available. My only complaint is that from one side you couldn't see the sign very well because of tree branches, so I drove by as we got there at night and it was an unfamiliar area.
- 5/5
We stayed at this hotel because we travelled from Northern California to go to a concert in Pasadena. The hotel was clean, staff was very friendly, they were always available anytime we needed anything. Staff checked in with us to make sure the room was clean. Pool and hot tub were small but nice looking. Parking was always available. My only complaint is that from one side you couldn't see the sign very well because of tree branches, so I drove by as we got there at night and it was an unfamiliar area.
- 5/5
Good for the price, and great location
- 5/5
Good for the price, and great location
- 5/5
Very nice customer service
- 5/5
Very nice customer service
- 5/5
Jocelyn was great help at check in. Very friendly and efficient. She made the trip easier and comfortable. Rosie at checkout was great too. The hotel was very clean and well maintained. Overall, stay was satisfying.
- 5/5
Jocelyn was great help at check in. Very friendly and efficient. She made the trip easier and comfortable. Rosie at checkout was great too. The hotel was very clean and well maintained. Overall, stay was satisfying.
- 1/5
Staff are very unfriendly and unprofessional and rude, bad customer service, AC was broken. Will never come back at this place.
- 1/5
Staff are very unfriendly and unprofessional and rude, bad customer service, AC was broken. Will never come back at this place.
- 4/5
Good stay with EV charging option
- 4/5
Good stay with EV charging option
- 1/5
Definitely not coming back ! Staff are very rude, costumer service was horrible, broken AC !
- 1/5
Definitely not coming back ! Staff are very rude, costumer service was horrible, broken AC !
- 5/5
Clean room like always
- 5/5
Clean room like always
- 5/5
Good
- 5/5
Clean room. Helpful staff. Great coffee shops nearby. Centrally located. Wonderful bed with many pillows!
- 5/5
Great location close to excellent food and coffee.
- 5/5
Clean
- 5/5
Clean
- 5/5
People. Location. Cleanliness
- 5/5
Nice clean place
- 5/5
This is a nice, safe motel. It's clean and provides coffee and tea, as well as shampoo and conditioner. Ample parking. Close to stores and restaurants.
- 5/5
Good coffee, ample parking, friendly staff and clean.
- 5/5
Nice clean Hotel….GREAT pool,and hot tub!….enjoyed our stay
- 4/5
This was a good value for the price. Quiet, comfortable, clean. I would recommend it to others.
- 5/5
Best prices in the area and rooms are always clean. Staff is delightful and efficient, they even call within a few minutes of check in to make sure everything in the room is up to par.
- 5/5
Our first time to Pasadena and nice place to stay.
- 4/5
Good stay
- 5/5
Stayed here for the Oasis Concert at Rose Bowl. Good location for the price. Staff was very friendly. I was pleased with my stay. Thank you 😀
- 5/5
Clean room and comfy bed. We stayed one night as we were there for a concert at the Rose Bowl. Short drive to the venue. It was perfect for what we needed. The little grab and go breakfast was nice touch. Coffee got us going for the day!
- 5/5
The Front Desk, and Housekeeping staff was very nice. I was surprised how quiet, and clean the hotel was for being an outdoor property. I will definitely stay here again.
- 5/5
What a pleasant surprise! I was a bit skeptical but this turned out to be the perfect place for a one night stay while visiting for a concert at Rose Bowl!
- 3/5
Pool. Friendly. Neighborhood.
- 5/5
It was a very close to Occidental college and a my kid’s strage,
- 2/5
My 15 yr old ran out to the car, and was approached by some sketchy folks. Not sure if security is on site, but it didn’t seem like it. Get what you pay for. Would not stay there again.
- 5/5
Nice and clean. Very friendly staff. Parking isn’t the greatest but it’s fine for what it is.
- 5/5
Nice comfortable spot close to the Rose Bowl with everything you need.
- 5/5
Clean hotel. Friendly staff.
- 5/5
Stayed here for a week while we moved our daughter into Occidental College. It’s just a few minutes away from the college. The room was clean and staff were very nice and helpful. Will likely stay here again when we travel to visit our daughter while she’s in school.
- 5/5
Very clean, good air conditioning right on Colorado blvd but no real dining or retail walkable.
- 4/5
Overall -
- 5/5
Staff was top rate.
- 3/5
I’ve stayed here before because my child goes to college nearby and it’s so convenient. This time, however, I had a non-smoking room that smelled really badly of stale cigarette smoke — like soaked into the carpet. I got there with not much time to request a change in my room so I stayed the night, but it was disappointing.
- 4/5
I’ve actually come here many times. The location is convenient for me, the people are really nice, rooms are clean and usually quiet. The rates are good with free parking. It’s not very modern, but it does the job to offer a good night’s sleep and I will come back.
- 5/5
We would return to this hotel if we are ever in the area again. The room was clean. I enjoyed the coffee in the morning and the fruit infused water in the evening.
- 3/5
The arrival after midnight story is really bad: if you are arriving that late you are asked to give your credit card by email in order to early checkin, this is not a safe practice. Other than that the stay is fair, there was only one spot left in the garage, room quality is good, no noises.
- 5/5
Probably the best, "basic" motel in the area, and I've stayed at a few of them. Clean, well kept, (relatively) quite, convenient location, and affordable.
- 4/5
Reasonable price. Close to great restaurants.
- 5/5
Excellent property and vlaue for money
- 5/5
Great location!
- 3/5
Clean, serviceable, friendly staff, and very comfortable bed.The room smelled musty upon arrival, the toilet flushing was unbearably loud, and I'm not a fan of the pump dispenser for hand soap, but it was a great location and there was free parking and we were only there one night. Would stay again, but next time be more prepared for the general room noise.
- 5/5
Friendly and professional front desk and cleaning staff. Comfortable room with everything we needed.
- 4/5
Stayed one night room was clean and beds comfortable and quite neighborhood
- 4/5
Staff are kind. Nice little pool and hot tub. Some car noise during the night from the busy road, and rooms are very basic. Beds are too firm for my taste, and were only full-sized beds, not queen, in the two-bed rooms. Sheets were a bit scratchy, soap dispensers felt cheap as well as the products in them. No breakfast on-site but some 10% off coupons were given (highly recommend Lola's!) Clearly it's been renovated recently, but has a low-budget flip feel. Eagle Rock has a lot of nice and casual restaurants. Overall, it's perfectly ok for a night or two if you're going to be out and about. Not the kind of place I'd want to hangout and relax.
- 5/5
Very clean property! Service was great and the people were super friendly!
- 4/5
An easy cheap nice place to stay. Main criticism are very thin walls, and you can't fully close your curtains.
- 5/5
Lots of families enjoying the pool . Elevator. Microwave & fridge in room . Friendly staff Room looked dated & AC noisy but that’s ok
- 4/5
Kind staff.
- 5/5
Staff was very friendly room was nice, only thing waa TV didnt work properly but only spent 1 night there
- 5/5
Great location close to the Rose Bowl, restaurants and our Son’s home.
- 5/5
Great property. The pool and the hot tub are awesome!
- 5/5
Friendly, clean, affordable, location
- 4/5
Older place, things outdated. Staff very nice. Only thing I can say that was a deal breaker is that the room was only cleaned every other day. You had to bring your dirty towels to the front desk pass loose towels over the counter to get new ones. Very un sanitary. Room smelled like smoked.
- 5/5
Clean
- 5/5
Great location, 1/2 mile from a lot of convenient shopping and dining, also near my daughter's home. Helpful staff, clean room with fridge & microwave. Pool is also nice. Couldn't ask for more!
- 5/5
Very welcoming and quiet
- 5/5
Recent change of management and hotel chain flag hasn't degraded the service. Nice, clean safe place in a very convenient location.
- 4/5
It was a good stay quick little stop
- 5/5
Property and staff were fantastic!
- 4/5
We reserved two queen beds and they were definitely not queen. They were doubles. But the room was clean and the staff were super friendly and helpful. The pool area was nice and it was very conveniently located to everywhere we went
- 5/5
Nice property in a very convenient spot of Los Angeles, close to the Rose Bowl of Pasadena. Very clean and quiet, the staff is friendly and polite.
- 4/5
We had a family room and there was enough space. The beds were ok but the fold out bed was not comfortable.
- 5/5
Terrific little motel
- 3/5
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- 5/5
For a small property, it was outstanding stay, quiet, safe, and convienient in the LA area.
- 5/5
Friendly front desk. Clean room
- 3/5
It was like the smallest room ever and they over charged me to help and back
- 3/5
Nice and quit , the only thing is the carpet was so dirty that your feet get dirty so fast with no slippers.there where two sheets to cover yourself . Basically the bed didn’t have a sheet .be care with does free pasty in the lobby I took I bite of one and there was mold grown inside .gross and disgusting
- 4/5
great place for the price
- 4/5
The Hills Inn Eagle Rock is what you expect from a motel. Good parking, quiet and safe. Close to dinning and transportation.
- 3/5
The shower was uncomfortable. The shower head needs to be repaired or replaced. The stay does not include breakfast.
- 5/5
good
- 3/5
Pretty standard big room gives you what u need, free self parking. The only issue I had was that the bedsheets had red blood looking stains on them and the bathroom is small but nice. Had a little trouble using the tv but got it working. Very nice staff, clean, but surrounding area is eh but the prices are good for what you get. Overall good
- 5/5
amazing great customer service
- 5/5
The property was nice! Housekeeping was excellent!!
- 5/5
Great room.
- 5/5
Excellent service from the front desk, cleanliness of the room, delicious breakfast. I definitely come to Hills Inn again.
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
Great place
- 4/5
I am reposting my review because it got posted before I finished it. I tried to delete it but there is no option to. I gave a 4 star rating for the overall experience. Great grounds, breakfast, area, cleanliness and parking. I didn't give a 5 star rating because of the inconvenience and trouble and the operations of the laundry facilities. It was extremely frustrating having to sign up, put a bunch of my information in and use an app to just wash my clothes. It required me to put in a minimum flat rate of which I didn't use all of the funds. For those not tech savy, I can only image their frustration. And the hotel doesn't control the laundry room so they couldn't help.
- 4/5
I don't like that the pool closed at 9. It's not fair to people who arrive late, and it's far enough from the rooms to not be a nuisance.
- 5/5
he Hills Inn Eagle Rock is a hidden gem. The place was well kept, clean, and the rooms were great. We did find a spider in our room but that's something that's difficult to control.
- 4/5
Internet was for absolute crap. Everything else was fantastic, though.
- 4/5
Upon opening the door to enter the room, I smelled bleach and a slight old furniture odor. Once the air conditioner ran for over an hour, the smell disappeared. The room’s decor is outdated. Bed is comfortable. We stayed in the last room so the place is pretty quiet. Breakfast is decent with Starbucks coffee. Overall, the place is priced accordingly.
- 4/5
Excellent place to stay in the eagle rock area, probably the cleanest place you could stay for the price. Front desk is very friendly and attentive. I would definitely stay here again
- 5/5
Very nice and clean hotel
- 5/5
Close to all the main places. Easy to get to them.
- 5/5
Had on site laundry and quick and easy breakfast included. Clean rooms with plenty of space. Hot tub was nice after long days out walking. Safe and convenient for my daughter and me while visiting area colleges.
- 5/5
Perfect location and price. Had a hot tub and a pool. It was close to the Rose Bowl for our concert. It worked out perfectly and had breakfast included.
- 5/5
Beds were surprisingly very comfortable. Would stay here again if needed, priced very reasonably. Staff was nice and helpful with all my questions
- 5/5
Great overall
- 5/5
I like feeling safe when in cities I’m not familiar with. I thought this was a great area. Some nice dining options within walking distance. Enjoyed the outdoor hottub as well. Good value for your money😊
- 4/5
Just the right place to stay that’s economical and less fancy while in the area.
- 4/5
Well managed property overall. Clean, safe, affordable. Parking setup is good.
- 5/5
It was very nice for the price. They staff was warm and welcoming. Would definitely stay again.
- 3/5
Bugs in bathroom and crawling on nightstand
- 4/5
The property and room were clean, the staff were helpful, and we had a nice stay.