Magic Castle Hotel
About Magic Castle Hotel
Free Wi-Fi is available in all guest rooms at this Hollywood hotel. A deluxe continental breakfast is served daily. The Hollywood Walk of Fame is less than a 10-minute walk away. A flat-screen cable TV with a DVD player is featured in all rooms at the Magic Castle Hotel. The private bathroom has plush bathrobes. A small fridge and coffee-making facilities are available. Suites feature a full kitchen and a separate living area. A fitness center and outdoor pool are available for guest use at the Magic Castle Hotel Hollywood. Free snacks are available with your room and babysitting or child services are provided for guest convenience. Universal Studios Hollywood is 3 miles from the hotel. Grauman’s Chinese Theater is a 5-minute walk away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Family friendly
- Smoke-free property
- In-room safe
Reviews
The Magic Castle Hotel is a beloved establishment known for its exceptional staff and customer service. Guests frequently praise the hotel's generous amenities, including free snacks, ice cream, and laundry services. However, some guests have noted that the hotel's facilities are outdated and in need of renovation.
- Exceptional staff and customer service
- Generous amenities including free snacks, ice cream, and laundry services
- Outdated facilities in need of renovation
- Inconsistent room quality and cleanliness
- 5/5
A great place to stay with the family! The staff were amazing, close to Hollywood walk of fame and the free snacks, drinks and popsicle hotline were the kids favourite part!
- 5/5
Excellent family hotel. The amenities are truly awesome with free snacks, ice cream, soft drinks and more. It is a great overall place to stay and so close to the Hollywood Walk of Fame and other great local attractions. The rooms are large and comfortable, though slightly dated and some things that could use maintenance (like broken door knobs). I would recommend especially for families with younger kids.
- 4/5
Staff went above and beyond. Amenities were great. Room we stayed in could use some serious TLC.
- 5/5
T
- 5/5
The hotel was quirky but the staff and free perks made it a great stay!
- 5/5
Great Full Mini bar in the full size fridge. 24 hour Popsicle Hotline(actual red phone by the relaxing pool). Most importantly, a short distance to the Hollywood Bowl. If you are laid back and enjoy people and new experiences, this is a must. If you’re high maintenance, in between partners because they just don’t get you…and just want to be alone on the 11th floor-keep looking.
- 5/5
The staff was tremendously helpful and friendly. This place is fine for an adult stay, but it's a home run for families. They have an emergency popsicle "red phone" at the pool. I saw a little girl make the call and a minute later a man with white gloves and a silver tray delivered her a cherry popsicle. I mean, come on!!!
- 5/5
Exceptional service, great facilities, great location. Kids loved the popsicle hotline and snacks. Nothing!
- 5/5
All wonderful, Kevin was especially great
- 5/5
All wonderful, Kevin was especially great
- 5/5
The manager was amazing and went above and beyond for us. Best service we ever had.
- 4/5
24 hour heated pool and complimentary laundry facilities with a room that is really an apartment steps from the Dolby Theater mall and (the nice part of) the Hollywood walk of fame. We feel lucky to have found this gem. If nobody mentioned it you can also have free poolside popsicles brought to you. So much fun.
- 5/5
This place was sweet cute and cozy! Our room was very roomy. A visiting magician performed for us in the main area and it was awesome! It was nice being close to landmarks in Hollywood.
- 3/5
Charged fees for using a Mastercard…
- 5/5
Exceptional
- 4.5/5
Close to the castle Everything was very convenient
- 4.5/5
Close to the castle Everything was very convenient
- 5/5
Have travelled all around the world and have never had such fun amenities and such great service.
- 5/5
Everything
- 4.5/5
Superb
- 5/5
It is the Staff in this hotel, and all of the little extras that make it. So amazing. It is not the fanciest hotel, but you are welcomed with lots of love and little goodies.
- 4/5
People have to go ? Can not explain, exceeds expectations. Dated but worth it!
- 5/5
The staff was outstanding
- 5/5
This is a fabulous hotel with an old school charm. Every member of staff was friendly and helpful. We loved the location, great to explore Hollywood and an easy 10 minute Uber ride to Universal Studios. The kids loved the free ice cream, snacks and soda and swimming in the pool after a day exploring. If you go expecting 5* accommodation then you will be disappointed. Although the service is certainly 5* plus, parts of the hotel are showing their age but it was generally clean and it wouldn't put me off recommending this hotel as a great place to stay.
- 5/5
Good pool, heated. Free snacks unlimited
- 5/5
I booked this room last minute and from the moment i walked in staff was very welcoming and friendly. This property went straight to my favorite in the list.
- 5/5
My family had a great time! Kevin was amazing and really made our stay one of a kind. We will definitely be coming back on our next trip.
- 5/5
Great service from staff and accommodating and friendly. Id stay here again with the family
- 5/5
Our room was a little rundown, but large and spacious. The beds were so comfortable with lots of pillow options that gave me a close to my own bed experience. The hotel was quiet, which also added to restful nights of sleep. This hotel did very special unique things that I’ve never seen at other hotels. There was a very large list of snacks that could be provided at any time. An ice cream soft serve machine, soda, machine, espresso machine. Continental breakfast. The location was ideal with a very close walk to the Hollywood walk of fame , activities, and many restaurants. Safety is a big issue for me personally and they did an exceptional job with key card entrance and gated parking garage. The locked refrigerator was stocked with alcohol that was priced at a reasonable rate. They even had recipe cards to make special cocktails. Overall, I feel like we had an exceptional experience.
- 5/5
Kevin, the manager, is the best! Will stay here again
- 5/5
Great place to stay. Staff was excellent - very friendly, helpful, and quick to respond to any need. Kids loved the free drinks, sodas etc. Pool heated and open late. Rooms very spacious. Prime location to visit the castle and other nearby buildings attractions.
- 4.5/5
Free snacks, heated pool and very helpful staff.
- 5/5
Me eh like-e the water up front for customers. I didn’t like the neighbors they were from the ghetto south central area .
- 5/5
Me eh like-e the water up front for customers. I didn’t like the neighbors they were from the ghetto south central area .
- 4.5/5
Great location, close to the Metro, Hollywood sights. The hotel is unique & a really warm & friendly place to stay. Staff provide a wonderful welcome & great service. Manager Kevin was really helpful on arrival, & raced up the steps carrying both our very heavy bags! Our one bedroom apartment was really spacious, comfortable & the kitchen was great. Loved the balcony overlooking the pool, the excellent free breakfast & the self-serve ice cream machine! There's also free laundry & secure parking. Loved the place & will definitely return. Takes a bit of figuring out to get the shower working but everything was great!
- 5/5
Great location and fun stay for the kids!
- 5/5
The hotel was so family friendly! My kiddos enjoyed the pool, especially the popsicle hotline and complimentary snacks. The hotels location was great, near the walk of stars and universal. One of the best hotels!
- 5/5
The hotel was so family friendly! My kiddos enjoyed the pool, especially the popsicle hotline and complimentary snacks. The hotels location was great, near the walk of stars and universal. One of the best hotels!
- 5/5
Great stay! Very convenient for our reservation at the castle. The room was comfy, very clean and spacious. It’s as old building so things creak a lot but it was part of the charm for us. Staff was helpful and friendly. We loved the snacks and ice cream!!
- 5/5
Great stay! Very convenient for our reservation at the castle. The room was comfy, very clean and spacious. It’s as old building so things creak a lot but it was part of the charm for us. Staff was helpful and friendly. We loved the snacks and ice cream!!
- 4/5
Very good
- 5/5
It was a wonderful stay.
- 5/5
It was a wonderful stay.
- 5/5
By far one of the nicest hotels I have ever stayed in. The staff are just soo welcoming, the free snacks and popsicle hotline was fantastic, the entertainment for the kids was great- Our kids very much enjoyed the magic! our room was lovely with a balcony over looking the pool. The pool is super clean, warm and again just lovely. Location fantastic. We want to return already. A perfect place to stay. Highly recommend
- 5/5
By far one of the nicest hotels I have ever stayed in. The staff are just soo welcoming, the free snacks and popsicle hotline was fantastic, the entertainment for the kids was great- Our kids very much enjoyed the magic! our room was lovely with a balcony over looking the pool. The pool is super clean, warm and again just lovely. Location fantastic. We want to return already. A perfect place to stay. Highly recommend
- 5/5
Staff was wonderful, among the friendliest and most attentive I’ve encountered. The facilities were beautiful, fresh towels daily, bed made daily. Superb location.
- 5/5
Staff was wonderful, among the friendliest and most attentive I’ve encountered. The facilities were beautiful, fresh towels daily, bed made daily. Superb location.
- 5/5
The amenities are top notch and I’d stay there again.
- 5/5
The amenities are top notch and I’d stay there again.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
One of the best hotels I've ever stayed at with the kids!
- 5/5
One of the best hotels I've ever stayed at with the kids!
- 5/5
fun, very friendly staff, welcoming nothing
- 5/5
Exceptional
- 5/5
fun, very friendly staff, welcoming nothing
- 5/5
Awesome and kind staff. Lots of fun perks like free snacks and treats any time and the popsicle hotline.
- 5/5
Awesome and kind staff. Lots of fun perks like free snacks and treats any time and the popsicle hotline.
- 4/5
Quirky! That’s my first thought on this brief experience. This property is stuffed into the hillside above Franklin Ave. which was challenging if you are driving at peak Traffic times and trying to turn into the steep uphill entrance but I made It.While there is parking available it does not accommodate high profile vehicles but staff quickly found alternate parking in the front.The guest services person was very welcoming and efficient in my check in. The building itself is quite dated which I don’t mind .The pool area dominates the property with most rooms facing it.My biggest surprise came when entering my room, it was huge. A kitchen , dining room, huge living room, luggage and dressing area , big bathroom with huge tub and a bedroom with two bed and two huge closets. I was blown away and sad I only had one nite to hang out and see what other surprises this property might hold. After all it is the Magic castle Hotel. lol This hotel is not for everyone , not LA sleek and beautiful but if I were going spend some in LA a definite contender.
- 4/5
Quirky! That’s my first thought on this brief experience. This property is stuffed into the hillside above Franklin Ave. which was challenging if you are driving at peak Traffic times and trying to turn into the steep uphill entrance but I made It.While there is parking available it does not accommodate high profile vehicles but staff quickly found alternate parking in the front.The guest services person was very welcoming and efficient in my check in. The building itself is quite dated which I don’t mind .The pool area dominates the property with most rooms facing it.My biggest surprise came when entering my room, it was huge. A kitchen , dining room, huge living room, luggage and dressing area , big bathroom with huge tub and a bedroom with two bed and two huge closets. I was blown away and sad I only had one nite to hang out and see what other surprises this property might hold. After all it is the Magic castle Hotel. lol This hotel is not for everyone , not LA sleek and beautiful but if I were going spend some in LA a definite contender.
- 5/5
This place is AMAZING! Especially for families with kids. Free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks!), soft serve machine. They even have a magician that comes a few times a week. This was the coolest hotel we’ve ever stayed at. Kevin, the front desk manager, was the absolute best! So kind and accommodating!
- 5/5
This place is AMAZING! Especially for families with kids. Free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks!), soft serve machine. They even have a magician that comes a few times a week. This was the coolest hotel we’ve ever stayed at. Kevin, the front desk manager, was the absolute best! So kind and accommodating!
- 5/5
Room was clean. Added bday champagne was very special. Staff was exceptional!
- 5/5
Room was clean. Added bday champagne was very special. Staff was exceptional!
- 5/5
The person who welcomed us was very courteous and carried our bags to our room and would not accept a tip, saying that was his pleasure to help us. Breakfast was just what we needed.
- 5/5
The person who welcomed us was very courteous and carried our bags to our room and would not accept a tip, saying that was his pleasure to help us. Breakfast was just what we needed.
- 5/5
Exceptional
- 5/5
Staff is exceptional and makes you feel welcome!!
- 5/5
Staff is exceptional and makes you feel welcome!!
- 5/5
The staff were absolute superstars. The complementary Breakfast, Drinks, Snacks, ice cream,roaming magician and free laundry services were phenomenal. Watching the excitement of the kids in the 24hr heated pool order popsicles on the phone was so fun to watch. The location was excellent and we were lucky enough to dine at the magic castle and experience the incredible talent, shows and food. This property itself isn’t the fanciest hotel I’ve stayed in but the bed was super comfortable ( I like it super soft ) and the facilities and staff definitely made it the best hotel I’ve ever stayed in. I couldn’t recommend it highly enough. Although It didn’t bother us, the property doesn’t have an elevator so if you struggle with stairs it might be an idea to ask for a room on the bottom floor.
- 5/5
Great staff. Great for kids.
- 5/5
Great staff. Great for kids.
- 4.5/5
The complimentary services, especially the ones for the kids and the staff, especially Kevin were exceptional The one and only negative i could put was no elevator but because everything else was so great it just didn't matter!!! So we essentially have no negatives at all
- 5/5
Y
- 5/5
Y
- 5/5
From the moment we arrived and were given champagne, it was a magical stay in a wonderful place with staff that were extremely attentive and wonderful. The kids loved the snacks and the popsicle phone. Shower
- 2/5
I
- 2/5
I
- 3/5
We wanted two bedrooms and two bathrooms as we were staying with our teens. The showers were basically unusable - less water than a public shower. Sleeping with the portable air con machines on (machines that are at least 30 years old) was impossible. Obviously this is a very old motel but expectation is while the paint is peeling and the bedroom doors don’t shut - basic amenities like air con and a shower should absolutely be a given. While staff are very lovely the fact we were paying for bathrooms that really under any normal circumstances are in no way considered habitable. Only stay here if you are fully aware of the state of the bathrooms/aircon.
- 3/5
We wanted two bedrooms and two bathrooms as we were staying with our teens. The showers were basically unusable - less water than a public shower. Sleeping with the portable air con machines on (machines that are at least 30 years old) was impossible. Obviously this is a very old motel but expectation is while the paint is peeling and the bedroom doors don’t shut - basic amenities like air con and a shower should absolutely be a given. While staff are very lovely the fact we were paying for bathrooms that really under any normal circumstances are in no way considered habitable. Only stay here if you are fully aware of the state of the bathrooms/aircon.
- 5/5
The service is second to none! So kind, helpful and polite really friendly people
- 5/5
This hotel was incredible. Some of the best customer service we have EVER experienced. Some of the top reasons; We were greeted with champagne and sparkling cider depending on age upon arrival They have a complimentary laundry service and your laundry comes back in a cute little paper package with dried lavender on top The popsicle hotline was our kiddos favorite along with the frozen yogurt Cartoons and movie night was a blast Kevin and Breanna at the front desk were incredible hosts who ensured every need was met!!!! Thank you Kevin and Breanna for going out of your way to ensure our family had anything we might need!!!! We loved the retro style of the hotel but some might not.
- 5/5
Good location and friendly
- 5/5
Good location and friendly
- 4.5/5
Location is wonderful especially if you will be going to the Magic Castle for the shows The staff were all 10+ in their service and personalities. There are a lot of stairs. If this is an issue make sure to mention it when booking.
- 5/5
All of it amazing
- 5/5
All of it amazing
- 3/5
Staff and location are highlights of the stay. Have appropriate expectations helps. This is an old Los Angeles apartment complex that was turned into a hotel. As such it's older and dated which is also part of it's charm.
- 3/5
Staff and location are highlights of the stay. Have appropriate expectations helps. This is an old Los Angeles apartment complex that was turned into a hotel. As such it's older and dated which is also part of it's charm.
- 5/5
Cons: the floor was a bit dirty and the tables were kinda sticky, and the things are a bit old.
- 5/5
Cons: the floor was a bit dirty and the tables were kinda sticky, and the things are a bit old.
- 5/5
The staff was amazing and rewarded us to a 5 star experience. I have not had this service at 3x the price. The extras (mini bar etc) were very reasonably priced.
- 5/5
Their staff is top-notch and were extremely helpful when we checked in after being checked in to another hotel without the room being cleaned.
- 5/5
Their staff is top-notch and were extremely helpful when we checked in after being checked in to another hotel without the room being cleaned.
- 4/5
Charming 1950s hotel just off Hollywood Boulevard. So it's very convenient and walkable to the main street. Warm and friendly staff and nice touches like complimentary snacks, soft serve, soft drinks, breakfast, laundry. And heated pool!
- 4/5
Charming 1950s hotel just off Hollywood Boulevard. So it's very convenient and walkable to the main street. Warm and friendly staff and nice touches like complimentary snacks, soft serve, soft drinks, breakfast, laundry. And heated pool!
- 5/5
- 5/5
- 5/5
The staff is top notch. Had a very fun time in the heart of Hollywood.
- 5/5
Staff super nice very welcoming perfect if you have kiddos !! Unlimited snacks for the kids !! They loved that !! Super nice perk !! An the coffee machine was awesome !!! Had like 10 chai lattes 😋
- 5/5
Staff super nice very welcoming perfect if you have kiddos !! Unlimited snacks for the kids !! They loved that !! Super nice perk !! An the coffee machine was awesome !!! Had like 10 chai lattes 😋
- 3/5
Room is old. Carpet old. Service good. People that work there is nice. It serves its purpose if your going next door to the Magic Castle.
- 3/5
Room is old. Carpet old. Service good. People that work there is nice. It serves its purpose if your going next door to the Magic Castle.
- 5/5
The actual room though is less than impressive. The floor is all uneven, the toilet leaks and the shower blocks every time you shower. We could hear every footstep of the people above us which was frustrating while trying to sleep. If you want amazing service with awesome treats stay here. But if you are wanting modern nice rooms this isn’t the place for you.
- 5/5
The actual room though is less than impressive. The floor is all uneven, the toilet leaks and the shower blocks every time you shower. We could hear every footstep of the people above us which was frustrating while trying to sleep. If you want amazing service with awesome treats stay here. But if you are wanting modern nice rooms this isn’t the place for you.
- 3/5
Terrible parking space. No elevators.
- 3/5
Terrible parking space. No elevators.
- 5/5
Best customer service! Run down rooms, no elevator. If you have luggages, you will have to carry it upstairs. But I guess the proximity to walk of fame and the free amenities makes up for it. I hope they will do renovations soon. Love to be back and stay here again!
- 5/5
Best customer service! Run down rooms, no elevator. If you have luggages, you will have to carry it upstairs. But I guess the proximity to walk of fame and the free amenities makes up for it. I hope they will do renovations soon. Love to be back and stay here again!
- 5/5
Excellent stay at the Magic Castle. Staff were amazing. Super friendly and helpful. All the services on offer makes this hotel a fantastic choice to stay at. Free laundry, snacks, soft serve, popsicles and the best popcorn we have ever had. Hotel has aged over time but it is a charming Hollywood motel that has so much character and a wonderful management team behind it.
- 5/5
Excellent stay at the Magic Castle. Staff were amazing. Super friendly and helpful. All the services on offer makes this hotel a fantastic choice to stay at. Free laundry, snacks, soft serve, popsicles and the best popcorn we have ever had. Hotel has aged over time but it is a charming Hollywood motel that has so much character and a wonderful management team behind it.
- 5/5
One of the best hotels in hollywood for families.
- 5/5
One of the best hotels in hollywood for families.
- 5/5
This is our new go-to spot in L.A. Is it the newest place around? No, but it far more than makes up for that with character and personality. Speaking of character and personality, the front desk manager, Kevin, has both in abundance. We’ve been traveling as a couple for close to 50 years, and I’ve never been greeted in such a fun, welcoming manner. He made us feel like royalty. When you encounter positive customer service it’s so refreshing, and Kevin was amazing. We’re already planning our next trip so we can stay here again!
- 5/5
This is our new go-to spot in L.A. Is it the newest place around? No, but it far more than makes up for that with character and personality. Speaking of character and personality, the front desk manager, Kevin, has both in abundance. We’ve been traveling as a couple for close to 50 years, and I’ve never been greeted in such a fun, welcoming manner. He made us feel like royalty. When you encounter positive customer service it’s so refreshing, and Kevin was amazing. We’re already planning our next trip so we can stay here again!
- 5/5
The front desk was the star of the show. All the little freebies and perks they have that are not typical of most hotels like free snacks and a "popsicle hotline" at the pool where you pick up the phone and ask for a popsicle and someone comes and hands you a one. The room prices are quite reasonable. It's a unique place to stay and will stay there next time we visit LA if there's availability.
- 5/5
The front desk was the star of the show. All the little freebies and perks they have that are not typical of most hotels like free snacks and a "popsicle hotline" at the pool where you pick up the phone and ask for a popsicle and someone comes and hands you a one. The room prices are quite reasonable. It's a unique place to stay and will stay there next time we visit LA if there's availability.
- 5/5
The staff was a
- 5/5
The staff was a
- 5/5
Everything was amazing as always. This is our 3rd stay here. All 4 of our kids love it here. The level of customer service is unmatched.
- 5/5
Everything was amazing as always. This is our 3rd stay here. All 4 of our kids love it here. The level of customer service is unmatched.
- 4/5
The staff were very friendly and accommodating. Although I had a plumbing issue with the bath tub, they made up for it with new accommodations. I’ll be back!
- 4/5
The staff were very friendly and accommodating. Although I had a plumbing issue with the bath tub, they made up for it with new accommodations. I’ll be back!
- 5/5
It was all nice except the outlet in the bathroom did not work and prevented me to dry hair
- 5/5
It was all nice except the outlet in the bathroom did not work and prevented me to dry hair
- 5/5
If you are looking for a unique experience when in LA, the service here is second-to-none unless you pay luxury hotel rates.
- 5/5
If you are looking for a unique experience when in LA, the service here is second-to-none unless you pay luxury hotel rates.
- 4.5/5
Fantastic staff who were so accommodating. Service, snacks and location were amazing. The rooms were clean but dated. Some dust on the floors but very reasonable and spacious, given the location.
- 5/5
Fantastic management, outstanding staff support, would stay here again in a heartbeat.
- 5/5
Fantastic management, outstanding staff support, would stay here again in a heartbeat.
- 4/5
Close to castle
- 4/5
Close to castle
- 5/5
Super fun, a great location and just fun!
- 5/5
Super fun, a great location and just fun!
- 5/5
Cozy and great perks, like free treats! Ice cream machine! Nothing, all great!
- 2/5
Aside from the staff and the pool, this place is worst hotel I have ever stayed at. Please do not stay in room 203. The shower faucets leak like crazy and never get hot. The kitchen faucet was barely holding on. The balcony was so dirty I couldn't stay out there. Summary - not fun!
- 2/5
Aside from the staff and the pool, this place is worst hotel I have ever stayed at. Please do not stay in room 203. The shower faucets leak like crazy and never get hot. The kitchen faucet was barely holding on. The balcony was so dirty I couldn't stay out there. Summary - not fun!
- 5/5
Breakfast was only continental, but there were enough options. The laundry service was excellent. The staff were extremely friendly and helpful.
- 5/5
Breakfast was only continental, but there were enough options. The laundry service was excellent. The staff were extremely friendly and helpful.
- 5/5
Great time here. Definitely coming back!
- 5/5
Great time here. Definitely coming back!
- 5/5
The best hotel experience we ever had, perfect hotel for families with children, I couldn't recommend more
- 4.5/5
Loc it's fine
- 5/5
Lovely hotel with character! Not the most modern or fancy, but it has a wonderful charm to it that we really enjoy! Great for families and we love the popsicle hotline and snacks. Great staff- always super friendly! It’s a very convenient location to walk to the Hollywood Bowl or the Grumman Theater.
- 5/5
Lovely hotel with character! Not the most modern or fancy, but it has a wonderful charm to it that we really enjoy! Great for families and we love the popsicle hotline and snacks. Great staff- always super friendly! It’s a very convenient location to walk to the Hollywood Bowl or the Grumman Theater.
- 5/5
Cannot wait to go back! Amenities are incredible! Staff so nice! Bed not the most comfortable but it also was not the worst.
- 5/5
Cannot wait to go back! Amenities are incredible! Staff so nice! Bed not the most comfortable but it also was not the worst.
- 5/5
Fun hotel. Great for kids
- 5/5
Fun hotel. Great for kids
- 4/5
A block away from Hollywood Boulevard.
- 4/5
A block away from Hollywood Boulevard.
- 3/5
Fun Over priced for an aging property
- 5/5
Very welcoming and clean rooms and Kevin was amazing and was very accodating.
- 5/5
Very welcoming and clean rooms and Kevin was amazing and was very accodating.
- 5/5
The rooms were spacious. The staff was very courteous.
- 5/5
The rooms were spacious. The staff was very courteous.
- 5/5
Great place to stay. Staff are all very friendly & accommodating. Had the pleasure to meet Alfonzo the magician lol he was really good. The suite I got for my family & I was very comfortable & spacious, like a small 2 bedroom apartment. Very pleased all around.
- 5/5
Great place to stay. Staff are all very friendly & accommodating. Had the pleasure to meet Alfonzo the magician lol he was really good. The suite I got for my family & I was very comfortable & spacious, like a small 2 bedroom apartment. Very pleased all around.
- 5/5
Friendly staff. Comfortable room. 20 minute walk from Hollywood Bowl. Close to bus and subway. Waymo also available. Nice pool. Free soda and snacks.
- 5/5
Friendly staff. Comfortable room. 20 minute walk from Hollywood Bowl. Close to bus and subway. Waymo also available. Nice pool. Free soda and snacks.
- 4/5
This is an OLD Hollywood hotel. There’s nothing wrong with it. The price was fair. The people that ran the place fell over themselves to help you. It is walking distance to the Hollywood Bowl which is why we were there. Found out the hotel can book you a reservation to the show at The Magic Castle if you are a guest. Otherwise you have to know a member of the club or know a magician, which I do not. I’ll probably stay here again just to go to the show-a bucket list thing for me😊.
- 4/5
This is an OLD Hollywood hotel. There’s nothing wrong with it. The price was fair. The people that ran the place fell over themselves to help you. It is walking distance to the Hollywood Bowl which is why we were there. Found out the hotel can book you a reservation to the show at The Magic Castle if you are a guest. Otherwise you have to know a member of the club or know a magician, which I do not. I’ll probably stay here again just to go to the show-a bucket list thing for me😊.
- 4/5
Great service. Kids loved it!
- 4/5
Great service. Kids loved it!
- 5/5
This was an amazing stay! The staff were so wonderful we had an absolute blast and wil be staying again !
- 5/5
This was an amazing stay! The staff were so wonderful we had an absolute blast and wil be staying again !
- 5/5
We loved staying at the Magic Castle Hotel with our family. When we arrived the staff were incredibly friendly and helpful and continued to be throughout our stay. The rooms and bed were very comfortable and we loved hanging by the pool and calling for our popsicles! Honestly cannot fault our stay, only wish we could have stayed longer. Thank you to Kevin and the team. Hopefully we'll be back again one day.
- 5/5
We loved staying at the Magic Castle Hotel with our family. When we arrived the staff were incredibly friendly and helpful and continued to be throughout our stay. The rooms and bed were very comfortable and we loved hanging by the pool and calling for our popsicles! Honestly cannot fault our stay, only wish we could have stayed longer. Thank you to Kevin and the team. Hopefully we'll be back again one day.
- 5/5
We have stayed here before and always enjoy the excellent service provided by Magic Castle staff. Although the property
- 5/5
We have stayed here before and always enjoy the excellent service provided by Magic Castle staff. Although the property
- 5/5
One bedroom was large and very comfortable. Bonus points for an amazing fold out sofa. The staff was exceptional! Love all the free amenities. Wonderful surprise. Best check in ever!
- 5/5
One bedroom was large and very comfortable. Bonus points for an amazing fold out sofa. The staff was exceptional! Love all the free amenities. Wonderful surprise. Best check in ever!
- 5/5
My husband most accurately described it as "a kids all-inclusive hotel." We love, love, loved the free snacks, all you can eat soft serve and the popsicle hotline. As a family of 5, we were really grateful for the spacious apartment style setup. It was super convenient and easy for our trip to Universal Studios. More than anything, the staff was SO WONDERFUL. Truly above and beyond, top-notch customer service.
- 5/5
My husband most accurately described it as "a kids all-inclusive hotel." We love, love, loved the free snacks, all you can eat soft serve and the popsicle hotline. As a family of 5, we were really grateful for the spacious apartment style setup. It was super convenient and easy for our trip to Universal Studios. More than anything, the staff was SO WONDERFUL. Truly above and beyond, top-notch customer service.
- 4/5
Very close to Hollywood Walk of Fame and TCL Chinese Theatres. Clean room. Free internet. Free snack. Lacking eggs in Breakfast.
- 4/5
Very close to Hollywood Walk of Fame and TCL Chinese Theatres. Clean room. Free internet. Free snack. Lacking eggs in Breakfast.
- 5/5
Great welcome. Look forward to each stay i have there.
- 5/5
Great welcome. Look forward to each stay i have there.
- 5/5
We loved our stay at The Magic Castle. From the moment we arrived greeted with champagne and everyone was so friendly and helpful. Loved all the complimentary services from snacks and the laundry service was a god send all free done by them too. Breakfast was great quality too. Our girls loved the free soda and the Popsicle line. Thank you so much for making our stay amazing.
- 5/5
We loved our stay at The Magic Castle. From the moment we arrived greeted with champagne and everyone was so friendly and helpful. Loved all the complimentary services from snacks and the laundry service was a god send all free done by them too. Breakfast was great quality too. Our girls loved the free soda and the Popsicle line. Thank you so much for making our stay amazing.
- 5/5
The pool & the staff here are INCREDIBLE! Nicole & Kevin were so much fun! Nothing.
- 5/5
This is a great place for families. My kids were so impressed with all of the free snacks and the friendly service. My son said that I couldn’t have picked a better place for us to stay. We had an event at the Hollywood Bowl, and it was an easy walk from the property. I wish more places would offer perks like Magic Castle. We will definitely stay there again. We loved our large apartment that slept 5.
- 5/5
This is a great place for families. My kids were so impressed with all of the free snacks and the friendly service. My son said that I couldn’t have picked a better place for us to stay. We had an event at the Hollywood Bowl, and it was an easy walk from the property. I wish more places would offer perks like Magic Castle. We will definitely stay there again. We loved our large apartment that slept 5.
- 5/5
We’ve stayed at Magic Castle Inn a few times and always have a great experience! The staff is amazing — Darren and the front desk team were so kind, and the Kevin was fantastic. The rooms feel like one-bedroom apartments with full kitchens and comfy beds. They offer free snacks, drinks, and a complimentary breakfast, which is a big plus — especially for families. There are lots of perks for kids, too. And the location is perfect — close to all the top tourist attractions. Great service, great people, great place. We’ll definitely be back! N/A
- 5/5
Absolutely fantastic! Can’t wait to go back.
- 5/5
Absolutely fantastic! Can’t wait to go back.
- 4/5
Clean and accommodating staff.
- 4/5
Clean and accommodating staff.
- 5/5
The Magic Castle Hotel was everything we could dream of and more! Upon arrival, the staff tended to up personally welcoming us with bubbly juice and champagne. Our Guest services assistant was very attentive to us upon check in and even offered us a room upgrade as hotel first timers. The property was beautiful, well maintained, and a kids and parents paradise. The amenities offered right down to the free snacks, and popsicle hotline were a what dreams are made of for a Hollywood adventure with kiddos! I highly recommend this hotel for anyone traveling to the area, it is very walkable and public transportation is easily available near by. Thank you to the Hotel staff for truly making our stay Magical in every way!
- 5/5
The Magic Castle Hotel was everything we could dream of and more! Upon arrival, the staff tended to up personally welcoming us with bubbly juice and champagne. Our Guest services assistant was very attentive to us upon check in and even offered us a room upgrade as hotel first timers. The property was beautiful, well maintained, and a kids and parents paradise. The amenities offered right down to the free snacks, and popsicle hotline were a what dreams are made of for a Hollywood adventure with kiddos! I highly recommend this hotel for anyone traveling to the area, it is very walkable and public transportation is easily available near by. Thank you to the Hotel staff for truly making our stay Magical in every way!
- 5/5
Location, customer service, and the fun amenities such as unlimited fountain drinks/ice machine, soft serve machine
- 5/5
Location, customer service, and the fun amenities such as unlimited fountain drinks/ice machine, soft serve machine
- 5/5
All around awesome. If you like good vibes, amazing service and a kitsch environment..this place is for you. If you are after neutral tones, staff who are polite but don't talk to you, and a brand new hotel with no noise, then find somewhere else. On whole this place was super fun and heaps of well thought amenities and little touches. Thanks team Magic Castle! Ps. Their resident magician Alonso was amazing!
- 5/5
All around awesome. If you like good vibes, amazing service and a kitsch environment..this place is for you. If you are after neutral tones, staff who are polite but don't talk to you, and a brand new hotel with no noise, then find somewhere else. On whole this place was super fun and heaps of well thought amenities and little touches. Thanks team Magic Castle! Ps. Their resident magician Alonso was amazing!
- 5/5
Friendly, clean and great location
- 5/5
Friendly, clean and great location
- 4/5
Kids (and the big kids too) love the ‘popsicle hotline at the pool snacks, ice cream and juice that is all freely available all day. Hotel is very close to the Hollywood Boulevard landmarks and a lovely big shopping mall, all less than a 5 minute walk. Rooms are basic (reminded us of student halls) but they are air conditioned and equipped with everything you will need for a short stay including a hair drier and iron. It’s not luxurious but for the price it’s clean and relatively comfortable. Definitely a fun place to base yourself for an LA trip.
- 4/5
Kids (and the big kids too) love the ‘popsicle hotline at the pool snacks, ice cream and juice that is all freely available all day. Hotel is very close to the Hollywood Boulevard landmarks and a lovely big shopping mall, all less than a 5 minute walk. Rooms are basic (reminded us of student halls) but they are air conditioned and equipped with everything you will need for a short stay including a hair drier and iron. It’s not luxurious but for the price it’s clean and relatively comfortable. Definitely a fun place to base yourself for an LA trip.
- 5/5
Wonderful hotel in Hollywood. Close to the Stars and Chinese Theater. But the best part was feeling like we went back in time when we walked into the hotel. Beautiful place. We would definitely stay here again!
- 5/5
Wonderful hotel in Hollywood. Close to the Stars and Chinese Theater. But the best part was feeling like we went back in time when we walked into the hotel. Beautiful place. We would definitely stay here again!
- 5/5
The staff was wonderful, the location, the snacks, what can I say, it was awesome! Nothing really to say here
- 5/5
Great staff. They remembered everyone by name. Helpful with luggage. Remember to request 1st floor if disabled. There are stairs from parking lot and all floors. There is a small elevator on the outside entrance to get you up and down those stairs to the lobby and the rest of the resort. Free snacks, ice cream, non alcolholic drinks, 24 hot heated pool, popcicle hotline and breakfast were wonderful amenities.
- 5/5
Great staff. They remembered everyone by name. Helpful with luggage. Remember to request 1st floor if disabled. There are stairs from parking lot and all floors. There is a small elevator on the outside entrance to get you up and down those stairs to the lobby and the rest of the resort. Free snacks, ice cream, non alcolholic drinks, 24 hot heated pool, popcicle hotline and breakfast were wonderful amenities.
- 5/5
We travelled with a large group of mostly teens and booked two rooms. At first glance of the building facade, I wasn't expecting much to experience from the hotel. But from the moment we stepped into the Lobby with our chaotic group of teens, we were greeted by very kind staff members who excitedly checked us in and gave us a quick rundown of the perks of the hotel. From 24/7 pool hours, to free fountain drinks, popsicles, snacks & 24/7 access to it's free laundry facility. It was the perfect place for us. The central courtyard had lots of space for our teens to hang out and relax. The hotel is on a quiet street but just down the road and a quick walk away from the Hollywood walk of fame and many iconic locations in Hollywood including a Metro station which we took to Universal Studios.
- 5/5
We travelled with a large group of mostly teens and booked two rooms. At first glance of the building facade, I wasn't expecting much to experience from the hotel. But from the moment we stepped into the Lobby with our chaotic group of teens, we were greeted by very kind staff members who excitedly checked us in and gave us a quick rundown of the perks of the hotel. From 24/7 pool hours, to free fountain drinks, popsicles, snacks & 24/7 access to it's free laundry facility. It was the perfect place for us. The central courtyard had lots of space for our teens to hang out and relax. The hotel is on a quiet street but just down the road and a quick walk away from the Hollywood walk of fame and many iconic locations in Hollywood including a Metro station which we took to Universal Studios.
- 5/5
The customer service is what makes The Magic Castle hotel special.
- 5/5
The customer service is what makes The Magic Castle hotel special.
- 5/5
Excellent as usual!
- 5/5
Excellent as usual!
- 5/5
Awrsome
- 5/5
Awrsome
- 5/5
What really makes the Magic Castle special is the staff. Rooms are great but the staff are spectacular. Free chocolate, sweets and ice cream for days as well! Best family hotel in LA.
- 5/5
What really makes the Magic Castle special is the staff. Rooms are great but the staff are spectacular. Free chocolate, sweets and ice cream for days as well! Best family hotel in LA.
- 4/5
This is a fun one night stay, with kids going to universal or for couples going next door to the castle. Parking is tight, if you have a big suv or truck. You’ll have to park on the outside next to a hedge.
- 4/5
This is a fun one night stay, with kids going to universal or for couples going next door to the castle. Parking is tight, if you have a big suv or truck. You’ll have to park on the outside next to a hedge.
- 5/5
The Hotel itself is dated, but the fun atmosphere and little details make staying there a pleasure!!
- 5/5
The Hotel itself is dated, but the fun atmosphere and little details make staying there a pleasure!!
- 5/5
Lovely staff . Rooms are big especially for a wheelchair . Kids loved the snacks , pool and popsicle line Everything was great
- 5/5
Magic Castle made our stay extremely special .
- 5/5
Magic Castle made our stay extremely special .
- 0.5/5
There were amenities and staff available 24/7. The rules were not given out up front. The hotel is not ADA compliant. I was ridiculed, humiliated, laughed at, not taken seriously, yet I performed real magic around the hotel and the castle property. I arrived late so I couldn't get to go inside the Magic Castle. It was for my birthday. I have wanted to apply to become a member for years, and I thought I finally had my chance. Oh, and I can't see as someone thought it would be funny to steal my glasses.
- 5/5
Stayed here multiple times. It is a great location for a couple nights in LA. Very family friendly and tons of perks like free candy, soda, popsicles and ice cream all day long! Staff is always helpful.
- 5/5
Stayed here multiple times. It is a great location for a couple nights in LA. Very family friendly and tons of perks like free candy, soda, popsicles and ice cream all day long! Staff is always helpful.
- 5/5
If you want to be in Hollywood the location is unbeatable. You can walk to all the famous sites. The property is old but charming. The staff is extremely friendly and accommodating. It's old and not very luxurious, but very charming. We enjoyed it very much.
- 5/5
If you want to be in Hollywood the location is unbeatable. You can walk to all the famous sites. The property is old but charming. The staff is extremely friendly and accommodating. It's old and not very luxurious, but very charming. We enjoyed it very much.
- 2/5
So dirty and outdated. Would never stay here again. Staff was wonderful.
- 2/5
So dirty and outdated. Would never stay here again. Staff was wonderful.
- 5/5
No place like it! Best customer service.
- 5/5
No place like it! Best customer service.
- 5/5
A great place for families all ages. The staff is extremely friendly. The accommodation was large and roomy.
- 5/5
A great place for families all ages. The staff is extremely friendly. The accommodation was large and roomy.
- 4/5
The staff and some amenities were amazing. The apartment itself was not the best; it had very squeaky and damaged floating floors, old and damaged furniture. No elevators made carrying luggage up and down the very narrow staircases difficult. Many children were present, so if you want peace and quiet, you might want to consider somewhere else.
- 4/5
The staff and some amenities were amazing. The apartment itself was not the best; it had very squeaky and damaged floating floors, old and damaged furniture. No elevators made carrying luggage up and down the very narrow staircases difficult. Many children were present, so if you want peace and quiet, you might want to consider somewhere else.
- 5/5
The staff is simply the best.
- 5/5
The staff is simply the best.
- 5/5
Amazing staff and a great family vibe without being juvenile. The property is the throwback to the mid-century, but it's in excellent condition and a haven from the busyness outside. They're generous with amenities and parking was simple. Loved it!
- 5/5
Amazing staff and a great family vibe without being juvenile. The property is the throwback to the mid-century, but it's in excellent condition and a haven from the busyness outside. They're generous with amenities and parking was simple. Loved it!
- 5/5
Layout of room and building was awesome. Excellent service (friendly and fun staff). Free snacks (which is very rare these days and puts the service in its own level). Best coffee of any hotel I have been in. It even had its own self-serve coke machine. I traveled a lot and there is no other hotel that can compare for the price.
- 3/5
Fantastic location and room size - kitch abs bath in room need some TLC- breakfast could be better
- 5/5
This hotel is so clean and the staff very friendly. We loved the 70’s vibe of the property. We will definitely stay here again if back in Hollywood!
- 4/5
The hotel itself is somewhat worn and old, but the beds were clean and comfy and the staff were absolutely amazing - very welcoming, kind, generous, helpful and accommodating to our needs. Each staff member we encountered was just wonderful and their attitude made up for the shortfalls in the physical property.
- 5/5
Friendly and helpful staff.
- 5/5
The mini bar was stocked for a good time (liquor/beer/pre-mixed cocktails) with reasonable prices! There were also several easy DoorDash-able restaurant suggestions provided at check-in. Parking is limited, so the garage can fill up. I’m not sure what the alternative parking arrangement could be. There were a couple of very narrow spots that could accommodate a Mini or Prius-sized vehicle, but not a regular sedan or SUV, FYI. The property felt secure, requiring key cards to enter the garage or lobby. The room had everything one needs for a comfortable stay, but it’s best suited for the sleep shower crowd. If you’re into hotel-style lounging, it’s probably not ideal. (Although, the robes and towels were soft and comfy.) The property is old, the rooms are small, and there isn’t a lot of natural light. The rooms and property are kept up just fine, but they show their age. If I ever need to stay in the Hollywood area again, I’ll definitely book here without hesitation.
- 5/5
I love the Guy receptionist qho welcomed us on our check-in at around 2130. Also, the guy who helped me fill up my water tumbler with a better water and ice. We loved our stay at Magic Castle Hotel. Highly recommended.
- 5/5
The staff was the best staff at any hotel ever. The amenities were great. The hotel is perfect for families. This hotel has got the right idea! Free snacks, drinks, breakfast and popsicles made this hotel special, but the staff went above and beyond to make our stay perfect.
- 5/5
very spacious and lots of amenities
- 5/5
This is a lovely spot to stay -- not for the luxury, it's rather seriously retro -- but for the atmosphere and the staff. Absolutely take advantage of the access to the Magic Castle for dinner or brunch on the weekends, which costs around $100 and includes access to the castle, grounds, and magic shows.
- 5/5
Wonderful place to stay and take in the sights of Hollywood.
- 2/5
The things I liked about the hotel were one of the front desk manager who did our check-in who was a pleasure to interact, was very co-operative, friendly and the reason why I didn't change my mind and go somewhere else after looking at the "hotel".
- 5/5
We had the best time with our 13 year old son traveling from Nashville to watch some NBA basketball and take in the sights. We loved the Magic Castle Hotel. So fun and unique. Thanks!
- 5/5
A fantastic hotel that is walking distance to the famous Hollywood strip. The staff were extremely friendly and helpful. The all-day snacks, the evening kids movie plus the magician made our family stay extremely pleasant.
- 3/5
Alex was incredible and was very attentive and helpful. He gave us a ride up the hill to the magic castle so we wouldn’t have to walk in our high heels. The atmosphere was fun and the popsicle phone and goodies are amazing. The room was big but dirty. I had a big black hair in my bed when I got in. The place is old and has signs of wear but all in all good time and perfect location.
- 5/5
Staff and service were 10/10, although the property in places was a little 'tired' and could do with modernization, the combination of free snacks, 24hr popsicle hotline and the excellent staff make magic Castle a must stay for families. We will most definitely be booking again for longer when next in LA
- 5/5
We stayed for 4 nights with our 2 teenagers. The suite was massive and kitchen and cooking facilities were convenient. Best of all was the great service, daily laundry, unlimited snacks, breakfast included and ice cream. The place is a little run down, but clean. It makes up for it with the extras and amazing service.
- 5/5
The Magic Castle Hotel is an awesome place to stay if you are visiting Universal Studios or the Hollywood area. Staff provide some of the most exceptional customer service I have ever experienced, the rooms were big and comfortable and the hotel provided a ton of great amenities. I would stay here again in a heartbeat and love every second of it as I did on this trip. A sincere thank you to all of the staff for making our family trip so much better!
- 5/5
We absolutely loved it here. It was a true respite while visiting LA. The kids agreed is the best place they've ever stayed. The complimentary items were a hit with all of us. And, the staff made the stay so pleasant. We may come back to LA just to stay and relax at the Magic Castle Hotel.
- 5/5
Amazing
- 5/5
Staff are fantastic , extras are great , would recommend
- 5/5
Loved the Staff. Rooms were comfortable and clean. Amenities were great. Had a great stay.
- 5/5
Felt very safe staying here alone with my children and the staff were beyond kind. Walking distance to the Hollywood walk of fame & everything we came to see. I will definitely stay here again and highly recommend it to anyone with a family.
- 5/5
The staff were so nice and accommodating. The hotel had alot of free snacks, breakfast, ice cream, Popsicles and soda. Cute spot to stay if you are going to the magic show.
- 5/5
Place was great , staff was awesome very helpful
- 5/5
location and fun stuff
- 4/5
This property is unique in that its right next to the Magic Castle. It is an older property so if you are strictly 5 star hotel person it might not be a satisfying experience but for my trip up to see a band it worked great! Staff was friendly and nice and parking was convenient which can be a hassle in that area.
- 5/5
The staff at the hotel were excellent and made us feel welcome and important. The atmosphere at the hotel was really special and it felt like a little haven of friendliness and safety. I would stay at the hotel again in a heartbeat. Thank you.
- 5/5
- 5/5
My hotel room was the size of a nice apartment. The staff was really friendly and helpful and they were unique in their style and operations
- 4/5
Someone commented that the outside looks like a crack house. I can’t disagree. They really should do something to make the outside look more inviting. They make up for it though with their friendly service and freebies. Soft serve ice cream, popsicle hot line, candy, snacks and the continental breakfast. Room was big and clean. Just old. We would have stayed there again but they had really raised their price for the next time we were coming for a concert. The only bummer was that I realized shortly after we left that I had forgot my swim suit hanging on the shower rod. It never made it to the lost and found.
- 5/5
Another great thing about this hotel is the free snacks available 24 hours and ice cream available all day from 10.00am. The included continental breakfast was plentiful. Although my room did not have a balcony (I was only staying 2 nights) there were plenty of rooms that did. The swimming pool is open 24 hours and was being much enjoyed by children and adults. I would certainly use it again if I was staying in LA
- 5/5
Huge "apartment", clean and well equipped! Staff were friendly and the free snacks and laundry service were amazing!
- 5/5
As always the service at The Magic Castle Hotel surpassed anything experienced anywhere in the world! The location is an added bonus, and having access to the amazing club next door makes it next level. I will never stay anywhere else now unless they're booked solid!
- 5/5
One bedroom was large and comfortable and the pool clean and heated. Staff were super friendly and helpful. Highly recommend.
- 5/5
Best staff on the planet! So much fun! Love this place & we will be back! Home of the popsicle hotline, soft serve cream and more snacks than you can dream of…just like magic, they appear whenever you desire.
- 5/5
Staff was so friendly. The complimentary snacks is a great idea!!
- 5/5
Stayed here to visit my old neighborhood.
- 4/5
The floors in the rooms were very dirty.
- 5/5
The staff was. Excellent! They were totally available to helping us enjoy our stay. We notably missed the premises had not elevator. Sadly we truly needed one.
- 5/5
Our stay at the Magic Castle was perfect. We were greeted with incredibly friendly staff and champagne upon arrival. They asked about our plans, which included a show at the Hollywood Bowl and they informed us that we could walk to it. Such a great tip as we were prepared to take the shuttle. It saved us so much hassle. The room was clean and spacious. Property is walkable to many restaurants, bars and sites. Would definitely recommend and stay again in the future!
- 4/5
We had a good stay. Most of the staff is very friendly. The roims should be updated.
- 5/5
A unique hotel experience. Super friendly, creative a bit run down, but it really doesn’t matter, since you feel so welcome.
- 5/5
Seriously... Yes the decor is tired and it needs a refurb and a paint-job, but it really doesn't matter as the customer service is second to none. The kids smiles widened hearing of all the complementary sweets, ice-cream, soft drinks, popsicles, 24 hour pool, pop-corn and movie nights. I was very happy with the sofa bed and free coffee. It's also in a perfect position in Hollywood for sightseeing. Thanks team. Best customer experience ever!
- 5/5
Staff went above and beyond. Kevin made a point to know all of the kids names and addressed them personally each time he saw them. Popsicle hotline and free snacks were a cool feature!
- 5/5
Do not miss this property if you’re staying in Los Angeles with children, I promise you won’t be disappointed. The staff and amenities are top notch!
- 5/5
We love the staff there! Always such a great experience. Know you are staying in an older hotel that has been renovated, so it’s not the newest place, but the amenities and staff more than make up for that!
- 5/5
Amazing
- 5/5
.
- 4/5
The staff make this place amazing. It’s a little run down and could do with a good clean, but I’d return for the staff and service, plus location. The kids would return for the popsicles and snacks!
- 5/5
This was one of our favourite hotels on the trip. Great location, great parking, great staff, great pool (that was actually open mid May and heated). Loved the movies and the snacks. The room was a great size. Its also right near the walk of fame, but you dont get any of the noise or business. The only negatives were the room smelt a little of gas when we came in. The floor wasnt in the best condition - in one place in the living room there was a nail head protruding from the floorboards which I stuck a plaster over so as it didnt injur the kids. Lastly, we had read that you get entry to the magic club if you stay there, so we brought dinner clothes especially and it turned out that only applies if you book direct and it also requires a booking months in advance. I wouldnt let any of this put you off though and I'd certainly stay again!
- 4/5
Best feature was friendly staff.
- 5/5
stopped raving on about the Magician who visited the hotel to interact with guests during breakfast. Thank you again for a wonderful few days in LA.
- 5/5
Great place for families, dream location for kids. Amazing service provided.
- 1/5
This hotel is run down and gross. The walls are thin and you can hear the people next to you. Staff is great but hotel needs to be renovated.