JW Marriott Los Angeles L.A. LIVE
About JW Marriott Los Angeles L.A. LIVE
Located less than 1 mi from the Crypto.com Arena and Peacock Theater, JW Marriott Los Angeles L.A. Live offers luxurious rooms with a 42-inch flat-screen TV and Wi-Fi access. Facilities include an outdoor rooftop pool. The air-conditioned rooms of JW Marriott enjoy a modern interior. All rooms are equipped with an iPod docking station, a mini-fridge, and coffee and tea making facilities. Room service is available 24/7. The outdoor rooftop pool offers panoramic views of the city. JW Marriott Los Angeles at L.A. Live also features a fitness center, a spa, and a concierge service. Guests can choose from four different restaurants and bars including Savoca, Illy café and Glance Lobby Bar. Offering national and international dishes, the restaurants specialize in local and organic ingredients. The Grammy Museum at L.A. Live and the L.A. Convention Center are both located less than one block from the JW Marriott Los Angeles.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and helpful staff. However, some guests have expressed concerns about the location, hidden fees, and issues with dining services. The proximity to the convention center and arena is a significant advantage for many guests.
- Clean and comfortable rooms
- Helpful and friendly staff
- Location is not ideal for some guests
- Hidden fees and overcharging issues
- 5/5
Close to the Crypto arena great location.
- 5/5
Perfect one night stay with my teenage son. The
- 5/5
Friendly and professional staff who genuinely takes pride in their job. Always enjoy my stay at this hotel. Conveniently located near several concert venues. Stay always comes with bonus beverage & food credits and other fun options (ie. free bowling, etc...). Ideal for families.
- 5/5
Great spot. Awesome staff. Good rooms.
- 5/5
Amazing rooms and great amenities. King rooms are way better than the two queen room.
- 5/5
First off I would like to thank JW for the wonderful stay, they were on top of everything. I felt safe there. The security guards was on top of the game. I was outside and a homeless person started to approach me security intervene so fast, the property was in excellent condition. Thank you JW 😊.
- 5/5
Excellent service
- 5/5
Great staff & great location
- 5/5
The staff was very attentative. My sonsfoot was hurting and the staff gave us a loaner wheelchair and shower chair. The room was spacious. The only problem I had was they working and the noise was loud. While I was having breakfast. The breakfast buffet was delicious and worth every dollar.
- 5/5
The impeccable service and hospitality of the staff made our stay truly memorable. The front desk was incredibly welcoming and efficient from the moment we arrived.
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Very clean The busy entrance
- 5/5
Very clean The busy entrance
- 5/5
👍
- 5/5
Public areas and my room was very clean. The staff at the Front Desk, Yesenia, was also really helpful. Great place to stay
- 4/5
Very good
- 5/5
The house keeping needs improvement
- 2.5/5
Passable
- 4.5/5
Superb
- 4/5
They didn't mention that the hotel lobby was under construction Checking was on the third floor! They didn't have correct signage for the checking area on the third floor! You should have been the same saying reception!! Different housekeeping staff needed to be a little bit more courteous towards the guests!"the laundry bin man !
- 5/5
Everything I need is in this hotel, excellent staff, very pleasant, clean rooms, gym, pool, coffee shop, valet. The proximity to USC is great.
- 4/5
Very good
- 5/5
Good place
- 3/5
Pleasant
- 4.5/5
The location and over all set up. Beautiful property The housekeeping team needs to pay more attention to deep cleaning process
- 5/5
The staff was great and my room was great. But the construction going on near the lobby was outrageous.
- 5/5
The staff was extremely helpful starting with Valet and front desk. The bed was comfortable but still too hard for us personally. Bathroom was remodeled not long ago.
- 4/5
Everything was great, except that they were renovating the lobby when we stayed there and it made a lot of noise and dust. Everything was great, except that they were renovating the lobby when we stayed there and it made a lot of noise and dust. But renovation needs to happen at some point, so we were just a little unlucky with that.
- 5/5
Room was clean, but nothing spectacular except the view. But it was a bed, a bathroom, and couch. What really blew me away was the hospitality. The staff here is the best in the world. I’ve traveled all over and this has got to be the best hotel staff I’ve ever encountered! I’d be back just for the interactions!
- 5/5
Great staff, clean room
- 5/5
Exceptional
- 5/5
nice
- 5/5
Exceptional
- 4/5
Good downtown location. It was good that we got free 1 hr late checkout since we waited a long time during check in as their system went down the entire afternoon but I had to ask for it; otherwise it was an extra charge.
- 5/5
Exceptional
- 5/5
The pillows are the worst!!! They go flat like a pancake!!!
- 5/5
The room was great, the staff was helpful and parking was close by and safe.
- 5/5
Everyone was super kind and attentive. We had dinner at Savoca and it was delish, excellent service. We would definitely come back.
- 4.5/5
Superb
- 2/5
Close to convention centre but very long walks between conference sessions The food and food service was not great. The AC was so cold that I was always freezing inside
- 5/5
Service, accommodations, location N/A
- 5/5
N/A
- 2/5
Close to convention centre but very long walks between conference sessions The food and food service was not great. The AC was so cold that I was always freezing inside
- 5/5
Exceptional
- 5/5
A gem.
- 5/5
Super
- 4.5/5
Perfect location for crypto stadium walking distance rooms were neat and clean great customer service experience Nothing
- 4.5/5
one part of reception was renovating and it was very noisy during breakfast.
- 5/5
Exceptional
- 5/5
Great experience staff friendly and accommodating hotel location was great and clean environment
- 4/5
Clean room, polite staff, well equipped Gym
- 5/5
The hotel is very beautiful and clean, and the staff was extremely nice and welcoming.
- 3/5
Construction in lobby area was very loud and dusty. Was not warned ahead of booking
- 5/5
Beautiful property In the middle of construction so very noisy
- 5/5
In the middle of construction so very noisy
- 5/5
Super
- 5/5
Exceptional
- 5/5
The entire experience was great from the bell hop to check in to the pool staff was wonderful. I had an amazing experience.
- 5/5
This was my first time in LA, and I can say the hotel made the experience amazing. The customer service from start to finish was top-notch, and I would definitely stay here again. The spa was 10/10 as well, and the food was good. I only had the opportunity to go to one restaurant outside the hotel, and the cocktails and food there were excellent. This is an ideal place to stay if you are visiting that area. I highly recommend it. Thank you to the JW Marriott and staff for making my trip such a good one!
- 5/5
Exceptional
- 4/5
This was a decent hotel but not quite up to standards to most JW Marriotts. Decor, service and amenities all lacking
- 5/5
Well run hotel and great staff Nothing
- 5/5
Nothing
- 5/5
Hotel is spotless and the staff are very helpful and friendly. The rooms are specious and modern. Will stay here again..
- 5/5
This was the best hotel I’ve stayed in quite a while. Staff was so friendly, room was clean and comfortable, and there were so many things to do and see in the location it was at. We only stayed one night, so we didn’t bring our swimsuits, which was too bad because the pool looked awesome. I will definitely stay here again the next time I’m in Los Angeles.
- 5/5
Loved it
- 1/5
Concerned about this. Very unhealthy. In 50 years of staying in hotels never filed a complaint . Dan Meeker 619-838-4949
- 5/5
Located right in the middle of LA Live
- 5/5
Great place
- 5/5
Convenient location to concert venue
- 5/5
Very clean and modern hotel
- 5/5
Great place to stay at
- 5/5
Great location and the hotel was very nice. Comfortable bed and the pool was amazing. Staff is support friendly and very helpful. Will stay again.
- 4/5
Clean room
- 5/5
Amazing
- 5/5
Staff for starters was excellent. Friendly, caring, honest. Property was well maintained and modern. My new choice for LA stays.
- 5/5
Location and facility are great!!!! Lovely and clean!!
- 5/5
Everything was close by
- 5/5
Amazing all of it
- 5/5
Clean room great customer service at valet and front desk
- 4/5
Rokm was wonderful and staff was polite and very helpful.
- 5/5
Great property. Good clean rooms, nice staff, wonderful pool, fun bar in the lobby. Good property.
- 5/5
My room was very clean and with a beautiful view! The staff were very attentive and friendly! It was perfectly located for me as a solo traveler & the activities that I was attending. I will most definitely stay there again!
- 5/5
Excellent property
- 5/5
The location of this one is PERFECT for Laker games. Great stay.
- 5/5
I was there for work but it was a great stay. I wish I could have stayed longer.
- 5/5
Splendid
- 5/5
Splendid
- 0.5/5
My vehicle sustained damages while in the care of the hotel’s valet staff. They initially denied it happened and I believed the documented evidence they provided as proof was falsified and therefore fraudulent!
- 5/5
The location The costly deposit hold on my credit card for a stay that was already paid in full
- 5/5
Great customer service and care
- 5/5
Great customer service and care
- 5/5
Everything was premium, We will stay again
- 5/5
Everything was premium, We will stay again
- 5/5
Great room, location, staff is professional and friendly
- 5/5
Great room, location, staff is professional and friendly
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Maravilhoso o hotel
- 5/5
Maravilhoso o hotel
- 5/5
Great stay! Great customer service!
- 5/5
Great stay! Great customer service!
- 5/5
Great stay! Love that everything is so close
- 5/5
Great stay! Love that everything is so close
- 5/5
Amazing view and great hospitality
- 5/5
Amazing view and great hospitality
- 5/5
From start to finish, our stay was exceptional. The service was fantastic - every team member we encountered was gracious and welcoming. The rooms were impeccably clean and generously sized, and the hotel’s overall aesthetic was beautiful. The club lounge breakfast was a highlight, and the location made it an ideal choice for our visit.
- 5/5
From start to finish, our stay was exceptional. The service was fantastic - every team member we encountered was gracious and welcoming. The rooms were impeccably clean and generously sized, and the hotel’s overall aesthetic was beautiful. The club lounge breakfast was a highlight, and the location made it an ideal choice for our visit.
- 5/5
Great
- 5/5
Great
- 5/5
The room was very clean!
- 5/5
The room was very clean!
- 4/5
Clean facility, excellent staff
- 5/5
Absolutely!! Each and Every Staff were more than kind!!! It was Awesome!!!
- 5/5
Absolutely!! Each and Every Staff were more than kind!!! It was Awesome!!!
- 4/5
The room was clean and a great size
- 4/5
The room was clean and a great size
- 5/5
The Location and Services were Great!
- 4/5
All good. Everyone very nice.
- 4/5
All good. Everyone very nice.
- 3/5
Okay hotel
- 3/5
Okay hotel
- 5/5
The bed was so comfortable, the whole room was so clean when we first arrived and we had a nice little view. The tv was great quality, it had all the streaming apps. The bathroom was amazing, very spacious, the shower was huge. A robe and towels were provided, among other things. Staff were super nice.
- 5/5
The bed was so comfortable, the whole room was so clean when we first arrived and we had a nice little view. The tv was great quality, it had all the streaming apps. The bathroom was amazing, very spacious, the shower was huge. A robe and towels were provided, among other things. Staff were super nice.
- 5/5
Clean room, polite staff, coffee and tea in room,
- 5/5
Clean room, polite staff, coffee and tea in room,
- 5/5
Yes
- 5/5
Yes
- 5/5
Staff was pleasant and professional.
- 5/5
Staff was pleasant and professional.
- 4/5
N/A we did not do breakfast.
- 4/5
N/A we did not do breakfast.
- 5/5
Beautiful hotel, awesome staff. Location is perfect if you’re attending a concert.
- 5/5
Beautiful hotel, awesome staff. Location is perfect if you’re attending a concert.
- 5/5
AMAZING PLACE!!
- 5/5
AMAZING PLACE!!
- 5/5
One of the best hotels I have stayed at. Amazing service! Amazing rooms. Overall great stay.
- 5/5
One of the best hotels I have stayed at. Amazing service! Amazing rooms. Overall great stay.
- 1.5/5
Does not live to the name, what a waste. Frustrated about their “support” when it hardly existing.
- 1/5
We stayed in the room 928 and all we heard was the elevator for service all night. We ordered room service for $100 and the food was cold. When we first entered into the room, it was not cleaned properly. It was really disgusting.
- 1/5
We stayed in the room 928 and all we heard was the elevator for service all night. We ordered room service for $100 and the food was cold. When we first entered into the room, it was not cleaned properly. It was really disgusting.
- 5/5
Location Nothing
- 5/5
Clean room , staff was very friendly , bed was very comfortable. Overall great stay.
- 5/5
Clean room , staff was very friendly , bed was very comfortable. Overall great stay.
- 5/5
Quiet, convenient, clean!
- 5/5
Quiet, convenient, clean!
- 5/5
Everything about the hotel is great. I mean everything.. they go out of their way to make sure that you are comfortable and I was comfortable. The only negative caveat is the outside surroundings of downtown LA. It’s like going to a different world, but of course they have no control over that so five stars as far as the property goes.
- 5/5
Everything about the hotel is great. I mean everything.. they go out of their way to make sure that you are comfortable and I was comfortable. The only negative caveat is the outside surroundings of downtown LA. It’s like going to a different world, but of course they have no control over that so five stars as far as the property goes.
- 5/5
Everything was wonderful from beginning to end. Valet, check in, bellman and all staff that was encountered. Everyone was very professional and very nice and welcoming. Definitely will stay again. Room was nice as well
- 5/5
Everything was wonderful from beginning to end. Valet, check in, bellman and all staff that was encountered. Everyone was very professional and very nice and welcoming. Definitely will stay again. Room was nice as well
- 4.5/5
Very close and safe spot to stay if you are going to the Crypto arena. For the price and vibe of the Ritz Carlton, could have more amenities like having a microwave.
- 4.5/5
clean, firm bed and sound proof wall. none
- 5/5
I would have liked a quiet room. (Dark)
- 5/5
I would have liked a quiet room. (Dark)
- 5/5
I would have liked a quiet room. (Dark)
- 5/5
the reception staff were very friendly and welcoming. and the restaurant bar food was so tasty, the swimming facilities were excellent, and my family had a very enjoyable holidays in JW Marriott.
- 5/5
the reception staff were very friendly and welcoming. and the restaurant bar food was so tasty, the swimming facilities were excellent, and my family had a very enjoyable holidays in JW Marriott.
- 5/5
Loved the location and the comfort of the room I think it can be a bit upgraded for the price
- 5/5
Check in was excellent and the room was clean & comfortable!
- 5/5
Check in was excellent and the room was clean & comfortable!
- 3/5
Restaurant service and management is very poor.
- 3/5
Restaurant service and management is very poor.
- 3/5
Regular 3 star Marriott
- 3/5
Regular 3 star Marriott
- 5/5
Great room. Busy because it’s New Years and Alabama is staying here for the Rose Bowl game! Many VERY LARGE athletic men here!
- 5/5
Great room. Busy because it’s New Years and Alabama is staying here for the Rose Bowl game! Many VERY LARGE athletic men here!
- 1/5
Horrible support staff. Room fees are a ripoff.
- 1/5
Horrible support staff. Room fees are a ripoff.
- 5/5
The staff were excellent, especially Sarah at the front desk who was exceptionally helpful to our family upon arrival.
- 5/5
The staff were excellent, especially Sarah at the front desk who was exceptionally helpful to our family upon arrival.
- 5/5
Fantastic hotel, staff, service, and amenities.
- 5/5
Fantastic hotel, staff, service, and amenities.
- 5/5
Great location, clean rooms, nice pool and bar, daily $20 food/drink credit and even yoga classes! Next to Crypto Arena and most of the visiting teams stay here so you may meet some professional athletes while you’re here:) I got a great photo with Ketel Marte out front…highly recommend this hotel!
- 5/5
Great location, clean rooms, nice pool and bar, daily $20 food/drink credit and even yoga classes! Next to Crypto Arena and most of the visiting teams stay here so you may meet some professional athletes while you’re here:) I got a great photo with Ketel Marte out front…highly recommend this hotel!
- 5/5
Overall great experience and amazing restaurants in the connected ritz
- 5/5
Overall great experience and amazing restaurants in the connected ritz
- 4/5
Yes it was clean and the staff were great took a little long to get extra blankets but other than that it was great
- 4/5
Yes it was clean and the staff were great took a little long to get extra blankets but other than that it was great
- 5/5
People nice Food good Room clean Location was great
- 5/5
People nice Food good Room clean Location was great
- 5/5
AWESOME property!! Close to everything and staff provide great customer service! I LOVE staying at the JW Marriott LA Live!!
- 5/5
AWESOME property!! Close to everything and staff provide great customer service! I LOVE staying at the JW Marriott LA Live!!
- 5/5
Staff were friendly and the bellman were so helpful. The food is always good.
- 5/5
Staff were friendly and the bellman were so helpful. The food is always good.
- 5/5
Clean room, friendly staff
- 5/5
Clean room, friendly staff
- 5/5
Beautiful hotel with large rooms and close to so many popular areas, Crypto is walking distance! 5 star restaurants in walking distance EXCELLENT HOTEL
- 5/5
Beautiful hotel with large rooms and close to so many popular areas, Crypto is walking distance! 5 star restaurants in walking distance EXCELLENT HOTEL
- 4/5
Unfortunately we found a flea in our bed, I did not reported because it was late and if I had found a second one I would definitely call guest services, but it was unfortunate that a hotel of this level would have this kind of issue.
- 4/5
Unfortunately we found a flea in our bed, I did not reported because it was late and if I had found a second one I would definitely call guest services, but it was unfortunate that a hotel of this level would have this kind of issue.
- 0.5/5
Very close to LA live. Bed bugs and fire alarm drills. The staff came into our room at 9am to set off the fire alarm.
- 5/5
Great
- 5/5
Great
- 4.5/5
The price for valet parking for hotel guests. Some other items which were out of the hotel’s control.
- 5/5
Staff helpful and very professional!! Highly recommend this hotel!
- 5/5
Staff helpful and very professional!! Highly recommend this hotel!
- 5/5
👍
- 5/5
👍
- 5/5
Great facility and location
- 5/5
Fantastic beautiful accommodating clean spacious room & sports fan access to games. Super hospitable helpful pleasant hotel staff. Special recognition to Main Floor Grab & Go staff & Bell Man who delivered my luggage & thoroughly explained my excellent room amenities. Throughout my stay he continued to offer outstanding hospitality. Great hotel location with convenient quick access to events food walking & sightseeing. Memorable educational exciting Legends of Hollywood bus tour & Marriott Concierge Genieve quick booking & wonderful fun conversation. Intrigued watching Marriott history on TV channel - should be if not currently - a documentary History/Business International TV. Future bookings with Marriott Yes! Thank You Very Much & l will happily share experiences with others!
- 5/5
Fantastic beautiful accommodating clean spacious room & sports fan access to games. Super hospitable helpful pleasant hotel staff. Special recognition to Main Floor Grab & Go staff & Bell Man who delivered my luggage & thoroughly explained my excellent room amenities. Throughout my stay he continued to offer outstanding hospitality. Great hotel location with convenient quick access to events food walking & sightseeing. Memorable educational exciting Legends of Hollywood bus tour & Marriott Concierge Genieve quick booking & wonderful fun conversation. Intrigued watching Marriott history on TV channel - should be if not currently - a documentary History/Business International TV. Future bookings with Marriott Yes! Thank You Very Much & l will happily share experiences with others!
- 4/5
Good service
- 4/5
Good service
- 5/5
Thank you everything made my anniversary special
- 5/5
Thank you everything made my anniversary special
- 5/5
Perfect hotel for a Lakers game
- 5/5
Perfect hotel for a Lakers game
- 5/5
great stay!
- 5/5
great stay!
- 5/5
Literally perfect!! You get $20 food/beverage credit and an additional $50 for each night you stay (which can be used for self parking - $40 +tax/day). Definitely worth paying the resort fee! Great location for attending a concert/event at crypto.com Arena!
- 5/5
Literally perfect!! You get $20 food/beverage credit and an additional $50 for each night you stay (which can be used for self parking - $40 +tax/day). Definitely worth paying the resort fee! Great location for attending a concert/event at crypto.com Arena!
- 5/5
Great hotel and distance to Crypto Stadium.
- 5/5
Great hotel and distance to Crypto Stadium.
- 5/5
Best hotel and hotel service I have ever experienced
- 5/5
Best hotel and hotel service I have ever experienced
- 5/5
Our stay was great! The room was perfect and we had a great view of the Crypto Arena. The staff were amazing! From the person who checked us in, the cleaning staff, the restaurant staff, etc all were very kind and helpful. The pool was so nice and we had a late flight after checking out and our bags stayed with the bellhops while we enjoyed being by the pool. I would definitely stay at the JW Marriott in LA again.
- 5/5
Our stay was great! The room was perfect and we had a great view of the Crypto Arena. The staff were amazing! From the person who checked us in, the cleaning staff, the restaurant staff, etc all were very kind and helpful. The pool was so nice and we had a late flight after checking out and our bags stayed with the bellhops while we enjoyed being by the pool. I would definitely stay at the JW Marriott in LA again.
- 5/5
Excellent stay when visiting Crypto Arena
- 5/5
Very clean, excellent staff, friendly environment
- 5/5
The room was nice, clean and comfortable. The location is ideal for attending events at Crypto.com areana, Peacock Theater or Grammy museum. Prices are so high for everything and LA gets you coming and going with sky high taxes and fees on everything. Not the fault of the hotel or Marriott.
- 3/5
Valet took 30 minutes to pull out our car. Thank god we were not going to the airport. They had nearly 100 people waiting!!
- 4/5
Everything was great with the exception if the overwhelming scent of enzyme based cleaners
- 4/5
Staff were wonderful. Valet parking was SO easy and convenient. The proximity to Cryto Arena can’t be beat. Lots to do in walking distance. Good restaurants including a full Starbucks right out the side entrance. Such a close drive to LAX and Hollywood!! The room did need some updating. Old carpet. There were artificial nails on the floor from the previous occupant. No microwave. But did have a fridge and coffee/tea maker. I originally booked a king suite but was asked if I could downgrade to two queen beds. I would not do that again. I wanted the amenities of the suite and assumed they would be the same with the two queens. Overall 8/10. Would recommend and stay again. Debbie at the restaurant was TOP NOTCH.
- 1/5
Terrible service
- 5/5
Great area in LA. Close to lots of sporting events and activities. Definitely would come back.
- 5/5
Excellent all around!
- 4/5
Good
- 5/5
Everything was wonderful
- 5/5
Beautiful views, great room, and great service! Excellent in-hotel bar area. Decent perks if you're a Bonvoy member.
- 5/5
Perfect Everytime.
- 4.5/5
Walking distance to Peacock theater /LA Live .. very convenient
- 5/5
Very nice and beautiful
- 5/5
Up on check in the receptionist upgrade our 2 rooms and found connecting rooms. You can tell they keep up the building in prestige condition. Our rooms were spotless, great comfortable beds. I’ll definitely go back and stay there.
- 5/5
Yes and yes.
- 5/5
Good stay
- 5/5
Excellent
- 4/5
It was expensive nightly rate for my stay, I guess because of demand for these dates unfortunately. I wanted to be close to venue for concert and to feel safe to walk back and forth as needed. The restaurant on site staff was so pleasant and very accommodating. They offered to prepare me Gluten free French Toast like item that was on menu, using gluten free bread. I have celiac disease and this was so much appreciated. It was so delicious too. Thank you ☺️
- 5/5
Very clean and classy. It’s worth every penny
- 5/5
Clean , friendly service, room beautiful, big clean shower great, food great, good flavors, time was great love it,
- 5/5
Went to LA for a concert at the Wiltern and the JW was the perfect place to stay! Convenient and beautiful
- 5/5
Very professional and nice staff. The hotel is clean and elegant. The rooms are clean and well maintained. The beds and pillows are comfortable. All in all, we enjoyed our stay and will definitely book again.
- 5/5
Great experience. Clean room friendly staff.
- 5/5
The Crypto Arena is conveniently located, making it a great place to watch events or games. There are many eateries nearby as well. The room was spacious and clean.
- 5/5
We had first class service here at the JW Marriott LA. Maria in the lounge area took really good care of us every night .Very professional, fun spirit , her graciousness to her guest was priceless. Also at the Ms Debbie in the restaurant was so good to us and was very attentive to our dietary needs.great customer service. We will definitely be back .
- 5/5
Great hotel and convenient
- 5/5
Hotel was clean, comfortable, and stylish. Staff was very attentive
- 5/5
Good location
- 4/5
Parking was a little confusing.
- 5/5
clean rooms, friendly helpful staff
- 5/5
Close to everything downtown. Highly recommend.
- 5/5
Excellent stay and amazing staff
- 5/5
Good location and safety
- 2/5
The check in areas were in spectacular condition but the room we stayed in was not clean. The bathroom had MOLD and things like the light switch were DIRTY. We were not given instruction on where to go for valet but when we did find the valet area we had to wait for a while to receive our vehicle. The bed was not made correctly so the duvet that is not washed between guests was visible and came undone when we slept. We also went out to the pool and were surprised by the amount of unsafe brick plates that were improperly placed. We definitely should have stuck with the simple but well kept towneplace hotel as supposed to this UNWELL kept EXPENSIVE hotel.
- 5/5
My one of the favorite hotel.
- 5/5
N/A
- 5/5
Clean room comfortable bed
- 5/5
I love this area
- 5/5
Just a great property all around!
- 5/5
Excellent
- 5/5
Great staff, close access to where we needed to go and do. The rooms and hotel were clean and inviting. Staffs were friendly and welcoming. I will definitely visit again.
- 4/5
.
- 5/5
Excellent staff shout out to Miguel at the front desk great service and super helpful and a must stay for events at the crypto arena Ty Ty
- 5/5
Excellent!
- 5/5
It was the host hotel for a conference I attended. Very convenient.
- 5/5
I spoke with a PJ who was a manager and settled a small matter we had with no issue. Great service
- 5/5
Perfect for what I needed!! Walking distance for me so it was convenient plus a lot of stuff to do. Housekeeping and front desk staff were super friendly and helpful!!
- 5/5
The room was spacious and clean. In hotel food options were great. Excellent service. Would definitely recommend.
- 5/5
The customer service was excellent, and the room was VERY CLEAN!!!!
- 5/5
The best experience so far
- 5/5
Clean
- 4/5
20% service charge on food and drinks. I never got my $20 food / drink discount despite paying the $45 Leisure Fee.
- 5/5
Good location to usc .
- 5/5
The house keeping staff is extremely polite and welcoming. Front desk is as good as you get in the best hotels around the world. It is in the financial district but quite far from tourist attractions.
- 5/5
Great beautiful place!
- 5/5
Excellent
- 5/5
Great service! Lovely property was new and modern. I had a great view. It’s perfect for attending events at the Los Angeles Convention Center! It’s so close to the Peacock Theater. Lots of great food choices too.
- 3/5
The hotel was very nice but the staff that work for the ritz Carlton are very rude and act very unpleasant
- 5/5
Vey nice
- 1/5
Paid valet is actually not in the front of the hotel.
- 5/5
Excelente servicio y muy limpio
- 5/5
Safe inconvenience
- 5/5
Excellent stay
- 5/5
Sophisticated and beautiful hotel. Being in central L A had good access to highways at any direction
- 5/5
Good customer service and really good food
- 5/5
The room could have used a deep cleaning. The mirror in the bedroom above the desk was filthy. The bathroom conditioner, the seal on it was broken. No body wash in the shower. Hair in the tub. Sheets on one bed had a black stain on them. Generally a JW Marriott has bathrobes and slippers. I didn’t say anything because I don’t ever use them. We were barely in our room. Didn’t use the $20 a day resort food credit. The property is shared with the Ritz Carlton. Advertisements in the room (spa and restaurant fliers are all for the Ritz. Found that a bit odd. Parking was very easy in and out with awesome customer service.
- 5/5
Nice
- 5/5
Stayed here to attend the unrivaled WNBA games and everything was lux. We stayed in a huge room overlooking the water and the city. Definitely one of my best stay recently. Also Starbucks was right outside and that was a plus.
- 5/5
Nice in clean
- 5/5
Front desk was very nice and accommodative.
- 5/5
Great hotel! Felt safe and comfortable during stay. I will definitely be back :)
- 5/5
N/A
- 5/5
Convenient location to the Crypto Arena, especially for the KCon convention we went to. This is the 2nd time/year we've been to this hotel and have never been disappointed. The front desk, housekeeping, and lobby lounge staff are always so friendly and helpful. Our room with 2 Queen Beds are still roomy enough for 4 adults. I wish we had more time to use the pool which is on the 4th floor rooftop. It's absolutely gorgeous particularly at nightfall. We look forward to staying here again next year!
- 5/5
Best service I had ever received. Everyone, including the restaurant staff greeted us with a big smile and great hospitality. The rooms are clean with a nice and big balcony. The hotel feels luxurious and spacious. For the three nights I stayed, I felt extremely satisfied with the service and I was always able to get a good rest.
- 5/5
it was absolutely amazing
- 2/5
Part of the reason was it was an ADA room, which I would not mind, if not for it was listed as a bookable option which I did not select. The property and location were fine, but you can get better value elsewhere.
- 5/5
Food options in the hotel were good but limited. Around the hotel- Fixins was the best option.
- 3/5
I believe a $40 destination fee is ridiculous. It's an add on that is not representative of Marriott.
- 4/5
The bedding, and amenities are good. Found it strange but parking was not in hotel building but instead had walk across to parking lot and bit of a walk.
- 5/5
Hotel is one of the newer ones and rooms are spacious and clean. I will definitely stay again
- 5/5
The hotel was nice very clean. The food was very good in the bar downstairs. There was also food within walking distance and a bowling alley.
- 4/5
Was ok
- 5/5
Hotel was perfect for our trip to LA.
- 3/5
Front desk staff and bar staff were excellent.
- 5/5
Nice
- 5/5
Parking was a pain
- 5/5
Great location and great hospitality.
- 5/5
Excellent, WOULD DEFINELTY STAY AGAIN AND WOULD RECOMMEND THE PROPERTY TO OTHERS
- 5/5
Food crumbs in the room I was so tired to ask for another room
- 5/5
Parking is the only slight minus
- 4/5
Unfortuately, it does feel like its been some time since the room I was in had that extra bit of care: the mini fridge was not stabilized and constantly rocked with any weight, and the shower's valve needed an extreme amount of force to fully close. For the amount I paid for the room, this shouldn't have been an issue.
- 5/5
The customer service here is literally next level - I have never been treated so well at a Marriott. Signa is so sweet and nice and thoughtful.
- 5/5
Friendly, clean
- 5/5
Excellent customer service.
- 5/5
Great place, upgraded to a suite. Excellent place for content creation and business events. Attached to La live. Amazing food options. Walkable. Subway access
- 5/5
The is very nice in all aspects!
- 5/5
Enjoyed my stay, great hotel
- 5/5
Customer service was great, room was clean, and the food was good.
- 5/5
Staff was very helpful
- 5/5
Nice hotel and great service!
- 5/5
Excellent location for everything
- 5/5
Wonderful. Very well appointed room and amenities
- 5/5
Great Hotel will definitely recommend to friends and family. The staff was friendly and accommodating, the rooms were clean and comfortable, and the location was perfect for exploring the city. Overall, it was a fantastic experience and I will be sure to stay here again in the future. 5 stars!
- 5/5
The front desk, valet, bellmen, housekeeping, and restaurant workers were all amazing and so nice! The entire hotel was very clean and had a nice scent. It was very quiet in our room and the A/C worked great. Super short, safe walk to several tasty dining choices and a few were open late. The breakfast at the hotel was good and the pool was area was super well kept and clean. The hours for the pool were perfect. My only two complaints for our entire stay was the beds were not giving at all, they were very firm and the girl in the gift shop the first time I visited it was not friendly at all. It was obvious she would rather have been anywhere else (the lady that was working the next day was extremely nice). We really enjoyed our stay overall!
- 5/5
That hotel was great, but I am having issues with a canceled room that was for tonight. They’re trying to charge me for two rooms.
- 5/5
I very much enjoyed my stay. It was my first time ever at a Marriot hotel and the service had exceeded my expectations. Everything from pulling up to valet, to the front desk, to the room service staff was exceptional. Will definitely stay again.
- 5/5
Don’t order room service!! Terrible. It’s always a treat to get room service but it was not good. Nice staff. Repulsive, soggy French fries. $16 for room service cookies out of a bag.
- 5/5
The property was beautiful, the staff were accommodating and held to the highest of customer service standards. We truly enjoyed every part of our stay.
- 5/5
Good place
- 4/5
Bellman were very hospitable! Easy checkin
- 5/5
I had a great night !
- 5/5
Amazing
- 5/5
I had a suite . The room really isn't well decorated or elegant, but it was very clean. The staff service was really excellent. You really felt welcomed, and they really took care of you. The weight staff, the maids, the front desk people, the valet.
- 5/5
Very nice hotel
- 5/5
As a USC parent the place was exceptionally well organized and clean.
- 5/5
Beautiful hotel
- 4/5
Checking was great. The agent is very helpful and professional. Overall, my stay was pretty good.
- 5/5
Beautifully maintained luxury property with excellent service. Rooftop pool is amazing. Food options are outstanding. Very convenient right across from Crypto.com arena and Peacock Theater. Staff exceeds expectations and provides 5 star service!
- 5/5
Great service!
- 5/5
Amazing all around!
- 5/5
Everything was first class
- 5/5
I was attending a conference, and this was a great place for that.
- 5/5
Great
- 5/5
Perfect for Laker game. Literally walk out and you can enter the arena.
- 5/5
Everyone at this property was very courteous and helped with any questions I had. The valet was amazing too!!!
- 5/5
Service is nice and room is clean.