Conrad Los Angeles
About Conrad Los Angeles
Conveniently located in the center of Los Angeles, Conrad Los Angeles provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 5-star hotel offers room service and a 24-hour front desk. Private parking is available on site. An à la carte, continental or American breakfast is available at the property. At the hotel you'll find a restaurant serving American, Spanish and Asian cuisine. Vegetarian and gluten-free options can also be requested. LA Union Station is a 19-minute walk from Conrad Los Angeles, while Microsoft Theater is 1.5 miles away. Hawthorne Municipal Airport is 12 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-received for its excellent location, comfortable rooms, and good breakfast. However, there are consistent complaints about the paid parking and issues with cleanliness and maintenance in some rooms.
- Excellent location
- Comfortable rooms and good breakfast
- Paid parking
- Cleanliness and maintenance issues in some rooms
- 5/5
Had an amazing stay, will definitely be back soon!
- 5/5
It was great
- 5/5
Room 806 restroom faucet mold. Dust and hair on the floor and underneath the cabinets and the restroom sink
- 5/5
This is DTLA's best hotel experience, hands down. While at the pricier end of the hotel room rates in downtown, it is well worth it. The property is beautifully designed, the staff professional and supportive, the rooms (and beds!) are fantastic, and the restaurants are exceptional. This is a must-stay.
- 5/5
My stay was great after maneuvering the road closures due to an event nearby. The location is excellent; across from the Walt Disney Concert Hall. The staff was professional and extremely friendly and welcoming. The beds were comfortable and the choice of favorite pillow, extensive. The drinks at the bar were on point, with a beautiful view. The breakfast we had was delectable! It was a wonderful stay!
- 1/5
Too normal nothing special Value for money ?? I paid too much for nothing
- 1/5
Too normal nothing special Value for money ?? I paid too much for nothing
- 5/5
Truly lives up to its reputation as one of the finest hotels. All of the staff are friendly and welcoming from the valet to the front desk and to Raven the pool attendant. It’s a pricey stay but you justify it at every moment you’re there. Location to the Broad, Music Center, MOCA, Dataland and Disney Hall is unmatched.
- 5/5
Truly lives up to its reputation as one of the finest hotels. All of the staff are friendly and welcoming from the valet to the front desk and to Raven the pool attendant. It’s a pricey stay but you justify it at every moment you’re there. Location to the Broad, Music Center, MOCA, Dataland and Disney Hall is unmatched.
- 5/5
Service.
- 5/5
This hotel is an excellent option for those with a taste for nicer and upscale experiences without feeling too stuffy. A lot of DTLA are hype, trendy, micro-hotel, budget friendly type. Nothing wrong with that. But, if seeking quiet, clean, comfortable, and an elegant stay with all the amenities a 5-Star hotel offers, then the Conrad DTLA is the one. Breakfast was excellent, so was dinner both at the award winning restaurant. The customer service was also excellent. Amazing stay.
- 5/5
The rooms were spacious and very up to date.
- 5/5
Location, staff and amenities were excellent! Definitely a Conrad fan from this point forward and the view to the concert hall is unbeatable!
- 5/5
Location, staff and amenities were excellent! Definitely a Conrad fan from this point forward and the view to the concert hall is unbeatable!
- 5/5
Beautiful hotel and friendly staff made our trip to LA very enjoyable. San Laurel breakfast was amazing. Valet parking so helpful. Beautiful views. We had the best time. This was a perfectly run hotel.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Very nice hotel with a lovely pool, a good restaurant, and exceptional staff. The pool was a bit chilly.
- 4.5/5
Very nice hotel with a lovely pool, a good restaurant, and exceptional staff. The pool was a bit chilly.
- 5/5
Centrally located
- 4.5/5
Everything was perfect Location Staff Room N/a
- 4.5/5
Everything was perfect Location Staff Room N/a
- 5/5
The hotel was very modern, clean, and safe. Everyone there, the valet, front desk and concierge, and security, were very kind and professional. Highly recommend staying at this hotel if you are staying in downtown LA.
- 5/5
Food, staff, pool, facilities Nothing
- 5/5
Food, staff, pool, facilities Nothing
- 5/5
Amazing
- 5/5
As soon as you entered the hotel, you were greeted by the smell of cleanliness. The staff were super nice and helpful. I also loved that the hygiene products in the bathroom were Byredo as that is one of my favorite brands!
- 5/5
Professional and personable staff, excellent customer service
- 5/5
Our stay at Conrad Los...
- 4.5/5
Breakfast is great. The location is also great. It's probably the safest area in downtown. I wish there could be a washroom for men on the reception floor.
- 4.5/5
Breakfast is great. The location is also great. It's probably the safest area in downtown. I wish there could be a washroom for men on the reception floor.
- 5/5
The decor, service and smells made this one of my new favorite places - will definitely return:)!!
- 5/5
Beautiful property
- 5/5
Beautiful and modern rooms and great staff
- 5/5
Beautiful and modern rooms and great staff
- 5/5
Modern hotel in the arts district of downtown LA. Started well with an early check in. We had three meals over our 24 stay all well served and very Beautiful roof top pool unfortunately due the topography of the building the sun comes the area mid afternoon. Nothing must be one the. best city centre hotels we have stayed in.
- 5/5
Beautiful hotel, had dinner at the bar and the steak with fries were phenomenal. Check in and out were easy and Joe at valet was amazing.
- 5/5
Beautiful hotel, had dinner at the bar and the steak with fries were phenomenal. Check in and out were easy and Joe at valet was amazing.
- 5/5
Yes
- 5/5
Yes
- 5/5
Conrad a wonderful experience.
- 5/5
Conrad a wonderful experience.
- 4/5
Courteous staff, wonderful room, great dining
- 4/5
Courteous staff, wonderful room, great dining
- 4.5/5
Superb
- 5/5
Very good and clean and central location
- 5/5
Best option in L.A. Downtown area
- 5/5
Best option in L.A. Downtown area
- 5/5
Great experience, wonderful service at this hotel
- 5/5
Great experience, wonderful service at this hotel
- 5/5
The entire experience from the beginning to the end was excellent. Entire staff is pleasant and helpful, restaurant and lobby bar are great, and lobby and rooms are nicely decorated and clean. Only small complaint is the expensive drink prices, but everything else more than makes up for it.
- 5/5
The entire experience from the beginning to the end was excellent. Entire staff is pleasant and helpful, restaurant and lobby bar are great, and lobby and rooms are nicely decorated and clean. Only small complaint is the expensive drink prices, but everything else more than makes up for it.
- 5/5
Loved the location. Beautiful hotel. Being it was NYE, would have preferred if the kitchen stayed open a little longer. But otherwise it was great.
- 5/5
An amazing property with fantastic service focused employees.
- 5/5
An amazing property with fantastic service focused employees.
- 5/5
Service was fantastic, top tier. Room was lovely and had everything you’d need, and if it didn’t, the staff would bring it up within minutes. The view from our room was stunning. The drinks and food were amazing. The only complaint was that the restaurant serves breakfast only until 10:30 and while the lunch menu is good, the breakfast menu looked better.
- 5/5
Service was fantastic, top tier. Room was lovely and had everything you’d need, and if it didn’t, the staff would bring it up within minutes. The view from our room was stunning. The drinks and food were amazing. The only complaint was that the restaurant serves breakfast only until 10:30 and while the lunch menu is good, the breakfast menu looked better.
- 5/5
Amazing stay as always
- 5/5
Amazing stay as always
- 5/5
Just great place perfect location
- 5/5
Just great place perfect location
- 4.5/5
Very comfortable room at a great size. The bed was wonderful. Great location and delicious breakfast. The had the room ready for early check in and it was much appreciated. Enjoyed having an espresso machine in the room. The water pressure in the shower can be improved ( the shower itself was nicely designed ). Only have the option of valet parking.
- 4/5
Clean and well designed room, great internet and excellent overall amenities. Location next to Walt Disney Music Cwnter and The Broad only enhanced the experience for us.
- 4/5
Clean and well designed room, great internet and excellent overall amenities. Location next to Walt Disney Music Cwnter and The Broad only enhanced the experience for us.
- 5/5
Wonderful Hotel. Only negative was the $38 "resort fee" otherwise known as increased surprise profit margin foisted on unsuspecting guest.
- 5/5
Wonderful Hotel. Only negative was the $38 "resort fee" otherwise known as increased surprise profit margin foisted on unsuspecting guest.
- 5/5
The staff was amazing and the amenities perfect
- 5/5
The staff was amazing and the amenities perfect
- 3/5
poor reception for breakfast….
- 3/5
poor reception for breakfast….
- 5/5
Courteous staff
- 5/5
Courteous staff
- 5/5
Very relaxing
- 5/5
Very relaxing
- 4/5
Yes
- 4/5
Yes
- 5/5
- 5/5
- 5/5
Staff and room
- 5/5
Staff and room
- 5/5
Great staff, super clean, had a great stay.
- 5/5
Great staff, super clean, had a great stay.
- 5/5
The rooms are spacious, thoughtfully designed, and so comfortable. I loved the natural light and small touches that make the space feel both luxurious and calming. A special thank you to the staff who made the experience feel so seamless and welcoming. I’ll definitely be back!
- 5/5
The rooms are spacious, thoughtfully designed, and so comfortable. I loved the natural light and small touches that make the space feel both luxurious and calming. A special thank you to the staff who made the experience feel so seamless and welcoming. I’ll definitely be back!
- 5/5
Beautiful property. Only negative was very poor water pressure.
- 5/5
Beautiful property. Only negative was very poor water pressure.
- 5/5
Good room layout. Great vibe. Bed not super comfortable. Service and details need attention.
- 5/5
Good room layout. Great vibe. Bed not super comfortable. Service and details need attention.
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Loud noise outside while weekend.. could hear pounding of music outside as if in nightclub..
- 5/5
Amazing place to stay! Everyone was so friendly and helpful. The bar staff was great. Room was excellent
- 5/5
Amazing place to stay! Everyone was so friendly and helpful. The bar staff was great. Room was excellent
- 5/5
Excellent staff and great pool
- 5/5
Excellent staff and great pool
- 3/5
Overall the property and front desk and hotel staff were great but I gave the experience 3 stars because we had disruptive neighbors and no action was taken until we had to call and request it. Also the staff and service at the pool were really really sub par. Not very friendly or attentive and took almost 40 minutes just to get a diet coke and forgot our orders for another 40 minutes before asking what our food order was again. The pool manager needs to do a better job running his team, not on par with a 5 star hotel.
- 3/5
Overall the property and front desk and hotel staff were great but I gave the experience 3 stars because we had disruptive neighbors and no action was taken until we had to call and request it. Also the staff and service at the pool were really really sub par. Not very friendly or attentive and took almost 40 minutes just to get a diet coke and forgot our orders for another 40 minutes before asking what our food order was again. The pool manager needs to do a better job running his team, not on par with a 5 star hotel.
- 5/5
Great hotel great location
- 5/5
Great hotel great location
- 5/5
Luxe accommodations, amazing staff! I wish the restaurant menus had better kid options and the pool had more towels but those were tiny things. Overall, we were very pleased and comfortable staying at the Conrad! Will return next time I’m in DTLA
- 5/5
Luxe accommodations, amazing staff! I wish the restaurant menus had better kid options and the pool had more towels but those were tiny things. Overall, we were very pleased and comfortable staying at the Conrad! Will return next time I’m in DTLA
- 5/5
good
- 5/5
good
- 5/5
5/5 experience! The staff are friendly and helpful and the property is just gorgeous. It was worth every penny.
- 5/5
5/5 experience! The staff are friendly and helpful and the property is just gorgeous. It was worth every penny.
- 5/5
AMAZING
- 5/5
AMAZING
- 5/5
Good
- 5/5
Good
- 5/5
Everything was nice and clean. All the staff I encountered were always so friendly and helpful. Room was nice, bed was comfortable.
- 5/5
Everything was nice and clean. All the staff I encountered were always so friendly and helpful. Room was nice, bed was comfortable.
- 3/5
Dinning service closed earlier due to no staff it really upset me that the manager said that he had no employees to stay open until midnight like they say they would be open on all their menus and signs
- 3/5
Dinning service closed earlier due to no staff it really upset me that the manager said that he had no employees to stay open until midnight like they say they would be open on all their menus and signs
- 5/5
Beautiful property. No complaints besides the $300 a night incidental fee. It would have been nice to know about it prior to check in. Heads up regarding an iron and ironing board, they are not located in the room. However, a simple call to guest services and it was delivered. Staff pleasant, clean rooms, beautiful property. I would stay here again.
- 5/5
Beautiful property. No complaints besides the $300 a night incidental fee. It would have been nice to know about it prior to check in. Heads up regarding an iron and ironing board, they are not located in the room. However, a simple call to guest services and it was delivered. Staff pleasant, clean rooms, beautiful property. I would stay here again.
- 5/5
Very nice property. Excellent service from the staff.
- 5/5
Very nice property. Excellent service from the staff.
- 5/5
We liked that the Conrad offered options for us to extend check out and prepare for our late flight.
- 5/5
We liked that the Conrad offered options for us to extend check out and prepare for our late flight.
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
Good
- 5/5
Good
- 5/5
This hotel is amazing. I travel to LA a lot for work and I had never felt so safe and good in any hotel. The staff is incredible. The rooms are nice and always clean. There are not enough good things I can say about this hotel. I love it very very much. Will be back in a couple of week!
- 5/5
This hotel is amazing. I travel to LA a lot for work and I had never felt so safe and good in any hotel. The staff is incredible. The rooms are nice and always clean. There are not enough good things I can say about this hotel. I love it very very much. Will be back in a couple of week!
- 4/5
Room is a bit on the small side. Hilton status is worthless. Won't grant late checkout, even when there are rooms available.
- 5/5
Great location and amazing staff
- 5/5
Great location and amazing staff
- 5/5
Great property if you need down town LA or Dodger stadium
- 5/5
Great property if you need down town LA or Dodger stadium
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Clean rooms and good atmosphere overall.
- 5/5
Clean rooms and good atmosphere overall.
- 5/5
Best hotel
- 5/5
Best hotel
- 5/5
My boyfriend and I stayed in LA to celebrate our anniversary. We booked The Conrad due to its proximity to many places we were interested in going to, its modern vibe, pool, restaurants, and cleanliness. In communicating with The Conrad prior to our stay, I mentioned we were celebrating our anniversary. I messaged The Conrad the morning of check in asking if early check in was available and for our room, it wasn’t. BUT they were so gracious to upgrade us to a premium room with a beautiful view that was available earlier as a complimentary upgrade. Thank you so much! We loved our stay and will come back!
- 5/5
My boyfriend and I stayed in LA to celebrate our anniversary. We booked The Conrad due to its proximity to many places we were interested in going to, its modern vibe, pool, restaurants, and cleanliness. In communicating with The Conrad prior to our stay, I mentioned we were celebrating our anniversary. I messaged The Conrad the morning of check in asking if early check in was available and for our room, it wasn’t. BUT they were so gracious to upgrade us to a premium room with a beautiful view that was available earlier as a complimentary upgrade. Thank you so much! We loved our stay and will come back!
- 5/5
Excellent luxury hotel with fine staff, great location, nice rooms.
- 5/5
Great food!!
- 5/5
Great food!!
- 5/5
Loved the rooms, very clean and
- 5/5
Loved the rooms, very clean and
- 5/5
The staff was exceptional!
- 5/5
Awesome
- 5/5
Awesome
- 5/5
Everything was great, except the automatic window shade did not work, so we were awakened when the sun came up at 5:30 a.m.
- 5/5
Very safe and clean
- 5/5
Very safe and clean
- 5/5
Extremely clean, quiet, beautiful hotel in the heart of downtown. Restaurants and bars were delightful. Had a lovely massage at the spa too. Highly recommend.
- 5/5
Extremely clean, quiet, beautiful hotel in the heart of downtown. Restaurants and bars were delightful. Had a lovely massage at the spa too. Highly recommend.
- 5/5
Our experience was amazing! The staff was friendly and accommodating. They upgraded us to a room with an amazing view of the city. The room was very clean and I'm picky about room cleanliness. The restaurant has a Michelin Chef and our lunch was delicious! The evenings we spent time outside and at the bar were very enjoyable. I would highly recommend this hotel to anyone spending time in LA.
- 5/5
Our experience was amazing! The staff was friendly and accommodating. They upgraded us to a room with an amazing view of the city. The room was very clean and I'm picky about room cleanliness. The restaurant has a Michelin Chef and our lunch was delicious! The evenings we spent time outside and at the bar were very enjoyable. I would highly recommend this hotel to anyone spending time in LA.
- 5/5
Excellent experience that matched expectations.
- 5/5
Excellent experience that matched expectations.
- 5/5
Great experience. Will absolutely return in the future.
- 5/5
Great experience. Will absolutely return in the future.
- 5/5
Great staff. Great service. Great Room. ZERO COMPLAINTS
- 5/5
Great staff. Great service. Great Room. ZERO COMPLAINTS
- 5/5
Excellent customer service by the reservation team
- 5/5
Excellent customer service by the reservation team
- 5/5
The best rver
- 5/5
The best rver
- 5/5
The hotel is amazing, very high-end! The housekeeping went above and beyond to make sure I had everything I wanted! Check-in and restaurant was great as well. One of the better city hotels I have ever visited.
- 5/5
The hotel is amazing, very high-end! The housekeeping went above and beyond to make sure I had everything I wanted! Check-in and restaurant was great as well. One of the better city hotels I have ever visited.
- 5/5
Best customer service and experience ever. Will be coming back to this hotel as my first choice when I’m in LA downtown.
- 5/5
Best customer service and experience ever. Will be coming back to this hotel as my first choice when I’m in LA downtown.
- 5/5
Exceptional customer service from front reception to back end.
- 4/5
Good clean hotel . Few negatives …no ice in the room,no milk for the coffe in the morning. Just creamer and oat milk
- 4/5
Good clean hotel . Few negatives …no ice in the room,no milk for the coffe in the morning. Just creamer and oat milk
- 5/5
Excellent stay at the Conrad. Staff is so friendly and accommodating. The rooms are super quiet and the bed is amazing!!
- 5/5
Excellent stay at the Conrad. Staff is so friendly and accommodating. The rooms are super quiet and the bed is amazing!!
- 5/5
Very calm & comfortable
- 5/5
Very calm & comfortable
- 5/5
Location, clean, comfortable, helpful staff Enjoyed it completely
- 2/5
the people at the bar and restaurant are rude
- 2/5
the people at the bar and restaurant are rude
- 5/5
This is a beautiful property directly across from the Disney Concert Hall. The staff is very attentive and helpful. We requested a room with a view of the concert hall and the front desk clerk was happy to make that happen. The room was in great shape, with lots of nice features like a blackout shade that closed and opened with the press of a bedside button. The onsite restaurant is convenient but surprisingly spendy.
- 5/5
This is a beautiful property directly across from the Disney Concert Hall. The staff is very attentive and helpful. We requested a room with a view of the concert hall and the front desk clerk was happy to make that happen. The room was in great shape, with lots of nice features like a blackout shade that closed and opened with the press of a bedside button. The onsite restaurant is convenient but surprisingly spendy.
- 4/5
Luxurious and expensive. Few dining options. Technical bugs in the room. Great for visiting cultural venues but far from shops and restaurants. Great staff.
- 4/5
Luxurious and expensive. Few dining options. Technical bugs in the room. Great for visiting cultural venues but far from shops and restaurants. Great staff.
- 5/5
Wonderful staff and service!! I swam laps at 5:00 am in your warm beautiful pool while watching the sunrise!! Magical experience!
- 5/5
Wonderful staff and service!! I swam laps at 5:00 am in your warm beautiful pool while watching the sunrise!! Magical experience!
- 3/5
The feedback relates to the San Laurel restaurant, specifically breakfast. My son ordered eggs Benedict. The egg white was runny which it shouldn’t be under any circumstances…Our waiter Yasmeen who couldn’t be nice enough said I’ll take it back and speak to someone. She came back and said they told her it’s the way it should be and we have to ask for the egg whites not to be runny. Really! So if I order chicken at this restaurant should I insure to ask if they cook it. The only thing the restaurant did was to take $10 off for the avocado I ordered which makes no sense.
- 3/5
The feedback relates to the San Laurel restaurant, specifically breakfast. My son ordered eggs Benedict. The egg white was runny which it shouldn’t be under any circumstances…Our waiter Yasmeen who couldn’t be nice enough said I’ll take it back and speak to someone. She came back and said they told her it’s the way it should be and we have to ask for the egg whites not to be runny. Really! So if I order chicken at this restaurant should I insure to ask if they cook it. The only thing the restaurant did was to take $10 off for the avocado I ordered which makes no sense.
- 5/5
Second time staying here. Wonderful, beautiful, smells INCREDIBLE. Staff are nicer than ever. Two great bars and lots of cozy, aesthetically pleasing spots to sit and enjoy downstairs. Rooms are immaculate, comfortable and gorgeous. See you next time!
- 5/5
Second time staying here. Wonderful, beautiful, smells INCREDIBLE. Staff are nicer than ever. Two great bars and lots of cozy, aesthetically pleasing spots to sit and enjoy downstairs. Rooms are immaculate, comfortable and gorgeous. See you next time!
- 4.5/5
Superb
- 5/5
Loved this hotel. Great facilities, updated and clean rooms, sublime design, great pool, restaurant was excellent with good service. High quality cuisine. Only negative was the valet parking set up. We didn't realize that nobody was bringing the car up after texting. We were sitting in cold and I finally looked around and realized there was a booth out of sight around the corner with a guy sitting there. There should be an explanation of the level of service when it differs from the norm. It might be because it was very early, but regardless, the attendant was not very friendly and very terse. A huge contrast from the rest of the staff who were great.
- 5/5
Loved this hotel. Great facilities, updated and clean rooms, sublime design, great pool, restaurant was excellent with good service. High quality cuisine. Only negative was the valet parking set up. We didn't realize that nobody was bringing the car up after texting. We were sitting in cold and I finally looked around and realized there was a booth out of sight around the corner with a guy sitting there. There should be an explanation of the level of service when it differs from the norm. It might be because it was very early, but regardless, the attendant was not very friendly and very terse. A huge contrast from the rest of the staff who were great.
- 5/5
Signage isn't always clear
- 5/5
A stunning property with spacious rooms and a wonderful breakfast.
- 5/5
A stunning property with spacious rooms and a wonderful breakfast.
- 5/5
It was very i no ife
- 5/5
It was very i no ife
- 5/5
Very clean.
- 5/5
Very clean.
- 5/5
Location for my needs
- 5/5
Location for my needs
- 5/5
Especially friendly service
- 5/5
Especially friendly service
- 4/5
frank gehry architecture, nice pool and outdoor area.
- 4/5
frank gehry architecture, nice pool and outdoor area.
- 5/5
.
- 5/5
.
- 4/5
The negatives? Strange maze of elevators to get to the rooms from the entrance. Service is incredibly spotty. Day one we happened upon the room cleaner - she could not have been nicer and really did a great job tidying up. Day two, we came back in our room to change in the afternoon and the room had still not been made up - we put the "make room up" light on when we left for the evening at about 4:30, came back at 11 and nothing had been cleaned. Mini-bar (in a drawer, might have been just a drawer, we didn't verify) had sticky looking residue (again, we did NOT verify) in one of the empty spaces. The restaurant - Laurel room - had good food but terrible service. At breakfast we finally got some attention from a "Wait-staff assistant" who poured coffee but it got cold by the time someone remembered that we had asked for milk, and all this is at $9 a cup Close to the Broad and the L.A. Philharmonic, but in a totally deserted and sad complex with no stores or restaurants nearby.
- 4/5
The negatives? Strange maze of elevators to get to the rooms from the entrance. Service is incredibly spotty. Day one we happened upon the room cleaner - she could not have been nicer and really did a great job tidying up. Day two, we came back in our room to change in the afternoon and the room had still not been made up - we put the "make room up" light on when we left for the evening at about 4:30, came back at 11 and nothing had been cleaned. Mini-bar (in a drawer, might have been just a drawer, we didn't verify) had sticky looking residue (again, we did NOT verify) in one of the empty spaces. The restaurant - Laurel room - had good food but terrible service. At breakfast we finally got some attention from a "Wait-staff assistant" who poured coffee but it got cold by the time someone remembered that we had asked for milk, and all this is at $9 a cup Close to the Broad and the L.A. Philharmonic, but in a totally deserted and sad complex with no stores or restaurants nearby.
- 5/5
Wonderful experience. Knowledgeable bartenders.
- 5/5
Wonderful experience. Knowledgeable bartenders.
- 4.5/5
View, staff, food, prompt service
- 5/5
Hotel was beautiful. Staff was excellent. Enjoyed our stay very much.!
- 5/5
Hotel was beautiful. Staff was excellent. Enjoyed our stay very much.!
- 5/5
Great location, friendly staff and nice amenities. Rooms were comfortable, clean and quiet.
- 5/5
Great location, friendly staff and nice amenities. Rooms were comfortable, clean and quiet.
- 5/5
Beautiful place.
- 5/5
Lovely experience! Will stay there again & again!
- 5/5
Lovely experience! Will stay there again & again!
- 5/5
Fantastic room, fabulous view of the santa monica mountains. Delicious coffee in room. Hotel Restaurants were amazing. Very nice pool.
- 5/5
Fantastic room, fabulous view of the santa monica mountains. Delicious coffee in room. Hotel Restaurants were amazing. Very nice pool.
- 5/5
The elevator system is confusing :)
- 5/5
The elevator system is confusing :)
- 5/5
Menu was very limited and became somewhat monotonous.
- 4.5/5
The incidental fee per night is overpriced $1200 for 4 days is crazy
- 5/5
Very calm, close to everything.
- 5/5
Very calm, close to everything.
- 5/5
Great atmosphere
- 5/5
Great atmosphere
- 5/5
This stay was one of my top 3 hotels
- 5/5
This stay was one of my top 3 hotels
- 5/5
Excellent all around.
- 5/5
Fabulous!
- 5/5
The staff were very friendly and helpful, particularly the valet staff! The facilities were excellent and everywhere was very clean. Would highly recommend.
- 4/5
The property was beautiful and modern. The staff was polite and helpful. Housekeeping was wonderful, room was always cleaned well and turn down service was provided. Comfortable stay. Came for my anniversary weekend and was a little disappointed that even though it was noted by me, there was no thoughtful gesture provided. I know it’s not mandatory but it would’ve been a nice touch.
- 4/5
The first night when we arrived, there was a music festival or concert nearby, and it lasted until pass 12am. We can hear the music rhythm pounding through the room. The second night was better but can still hear light music from the bar downstairs. Avoid living in rooms facing the pool!
- 5/5
While my stay was mostly perfect, I did encounter two minor issues. First, the pool was advertised as being kept at 82°, but it felt much colder, which made it less enjoyable. Second, when I scheduled a time for the Bill person to come up for checkout, no one ever showed, causing a small inconvenience. Aside from these, everything else was top-notch. The service, the food, and the attention to detail made for an unforgettable birthday celebration. I’d definitely recommend the Conrad LA for anyone looking for luxury and excellent service!
- 2/5
My check-in experience was not satisfactory at all this time. After staying in the hotel for close to 2 weeks a couple months ago, this time was surprising. I arrived at the hotel early, and was told my room wasn't ready but they would put a rush on it and text me when it was ready. I was guaranteed check-in at 3pm but even after 3pm i was still left waiting until i had to complain again that my room wasn't ready. I wasn't offered any kind of apology or acknowledgement for the inconvenience.
- 5/5
Awesome Place
- 5/5
Everything was amazing
- 5/5
Excellent location for the music center and museums.
- 5/5
The staff here makes the stay even better. Can’t wait to come back. They’re doing something right here. The property is beautiful but the staff truly makes it remarkable
- 5/5
Loved
- 4/5
Beautiful property, good dining options,
- 5/5
Hotel was incredibly accommodating from the point of pulling into the Valet to the point of Checking Out. Catered to all of our needs without any pushback. Hotel is nice and has great views. Would certainly entertain coming back for another stay.
- 5/5
The staff was incredible and room views are great!
- 5/5
Excellent property. I will Stay there again. The housekeeper on our floor went out of her way to get me everything I needed and more. And I love the turn down service.
- 5/5
Great stay at this very unique hotel. Proximity to the Music Center cannot be duplicated!
- 5/5
Impeccable, friendly service. BEAUTIFUL rooms. Incredible housekeeping service — perfect. Great pool for hotel guests only. Right across the street from the Music Center and the Broad. Excellent restaurants at the hotel and across the street, and short Uber rides to the hippest restaurants in L. A.
- 5/5
An amazing location and true luxury service. Casually perfect!
- 5/5
Perfect place
- 5/5
Plan to stay again the next time we go to LA.
- 5/5
This is a beautiful facility conveniently located near the Music Center. Rooms are elegantly appointed with great views and a quiet ambience.
- 5/5
Was an amazing experience workers are very friendly and helpful definitely recommend
- 5/5
My husband and I had a phenomenal experience at the Conrad! From the wonderful Israel who greeted us warmly at 3am (our flight was delayed) to Shane the bartender who entertained us with his amazing travel stories. The on site restaurants are incredible. Our room was lovely. We are world travelers and have stayed in many 5 star hotels- the Conrad checks all the boxes! We can’t wait to return.
- 5/5
Across from Walt Disney Concert Hall - perfect location!
- 5/5
Lovely rooms/accommodations, friendly and helpful staff, felt well cared for during my stay and would definitely come again!
- 5/5
The CONRAD LA is very clean.
- 5/5
I have travel to many places, this place is one of the best hotels I have stayed in the states. Their service is 5 stars plus.
- 5/5
Gorgeous property, stunning rooms, outdoor space, easy parking access, across the street from museums and concert halls. Loved this hotel!
- 5/5
Outstanding service!
- 5/5
The hotel is less than 2 years old and consisted of every modern convenience possible. The food was excellent. And, you can't beat the location--directly across the street from the Walt Disney Concert Hall and caddie-corner from The Music Center. But, best of all, was how genuinely friendly the entire staff were, especially Adam in guest services.
- 5/5
Our room in the hotel was impeccable and luxurious. Staff was super attentive. The only remark is that on one of the evenings we stayed, a driver was making donuts with his car at the intersection of Broadway and 1st street around 12:45am. It was so loud that the noise pierced through our room's double pane windows. Ultimately the cops showed up but the car got away. Hope security cameras got footage of this event.
- 5/5
Was in DTLA for a show at Disney Concert Hall. Hotel is right across the street so it was very convenient to just stroll over to enjoy the show. Also the Broad Museum was one block over. The staff was wonderful. My room was facing east and requested a west facing room and was moved to a room with a great view of the concert hall!
- 5/5
Peacefull
- 5/5
From the moment that the valet attendants greeted us, we felt taken care of. All of the staff that helped us were beyond excellent. They were polite in greeting us and took care of us without delay. The hotel could not have been better located for theater or museums. The room was appointed with everything except drinking glasses ?? We had a wonderful stay.
- 5/5
Noah at the front desk was so attentive and friendly! I appreciate him making my finances birthday even more special. He sent a complemtary bottle of champagne. I would recommend this hotel it was beautiful and so clean. All the staff is extremely nice and make you feel special.
- 5/5
Beautiful property. Amazing staff. Great location.