Best Western Plus Sunset Plaza Hotel
About Best Western Plus Sunset Plaza Hotel
Located on Hollywood’s Sunset Strip, this hotel offers an outdoor pool and is a 10 minute drive away from the Hollywood Walk of Fame. A hot American breakfast buffet is provided daily. Rooms feature free WiFi and an HDTV. A microwave, a refrigerator and a coffee machine are provided in all rooms at the Best Western Plus Sunset Plaza Hotel. Each room is warmly decorated and includes a work desk and clock radio. Relaxing poolside seating is provided on the sun deck, and a garden is located onsite. The hotel’s tour desk offers discount tickets to Universal Studios and Disneyland. Guests with electric cars can take advantage of the hotel's free charging stations. A business center is also available. Los Angeles International Airport is a 10 mile drive from Best Western Plus Sunset Plaza Hotel. Shopping opportunities on Rodeo Drive are just 3 miles away. Los Angeles Convention Center is 10 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its location, cleanliness, and friendly staff. Many guests appreciate the beautiful pool area and complimentary breakfast. However, some guests have issues with the quality of the rooms and certain amenities.
- Great location
- Friendly and responsive staff
- Inconsistent room quality
- Some amenities need updating
- 5/5
Location was amazing. Room was super clean. And the pool was nice as well. Parking was also very reasonable priced. Elevator seemed old and slow. Breakfast didn’t have a lot of options.
- 4/5
Breakfast had a good assortment of choices. Food was very good. Staff was friendly and helpful. Parking garage was convenient.
- 5/5
Great location, convenient parking, spacious rooms, and very friendly staff. Perfect for a family stay!
- 4/5
Very good
- 5/5
I really liked the room. It was very comfortable, clean and had a great view of the pool, courtyard. I liked the central location, Two really good restaurants were located withing walking distance. This allowed to enjoy a drink without requiring an uber or taxi. The hotel overlooks Los Angeles and gave me a really cool vibe staying in West Hollywood on the Sunset Blvd. I used a Hop on-Hop off Bus to see the various sites. The bus also stops very close to the hotel. The breakfast was a minimal continental breakfast with no real attention to detail. I was so impressed with the building and location, I expected a little more from the breakfast bar. While I was impressed with a few site seeing locations near the hotel, a couple were disappointing. I expected a little bit of glamour on the nearby Hollywood Blvd. I found none.
- 0.5/5
The location and hotel over is nice and clean however they need to update/fix broken air conditioning in rooms. The room was really nice but was a big disappointment due to the air conditioning not working. Made several complaints to the staff but there was nothing they could do due to no other rooms being available. Had to leave the sliding door open the whole night and get bit up my mosquitoes to make the room cooler. The only compensation that could be provided was my parking to be refunded. The stay here definitely ruined my birthday trip.
- 5/5
breakfast is good and pool area is relaxing
- 4/5
Nice clean room, modern furnishing and big comfy bed. The included breakfast buffet has limited options but done enough for me. Didn’t use the pool as the weather wasn’t good but it looked great.
- 4.5/5
The location, the pool and the beauty of the building. We hear noises from the corridors and upper room.
- 5/5
Breakfast was good., can improve haven more choices, Room., get the cleaning automatic not to have to ask. Location, Excellent. Thank you, will recommend to friends and family and next plans to visit LA.
- 4.5/5
Convenient location
- 5/5
Was able to check in early. Room was nice, great location, good gym. Separate breakfast upstairs as the one on the lower level was too crowded. Food was cold but microwaved heated it quickly.
- 2.5/5
The room and amenities provided were good. The breakfast was too basic, not very good taste. Worse for the oatmeal and eggs. Also no bellman to help with luggage if you are leaving the hotel before 7am.
- 5/5
I’ve stayed at several BW hotels and this one was the best by far. The breakfast was very good with a lot of options. The room was clean and the bathroom was renovated. Will stay there again.
- 5/5
Nice staff and the hotel is a good value.
- 5/5
I never know what I'm ranking the overall stay against. The stay was excellent. I slept well, key always worked, property was great. The breakfast was sorta meh, but what I was I expecting? (I ended up walking up to Mel's most mornings.) The danish were fresh, the meats were acceptable, the eggs were hotel eggs. Coffee was good. Decent choice of cereals. Nothing to complain about. Very quiet. Didn't use the pool, but it looked nice. A fine place to stay, decent location on the Sunset Strip. My free bottle of wine perk never made it to my room, and I didn't really follow up because it wasn't that important to me.
- 5/5
Great location. Gym needs work but just or the locasnd pricing is good.
- 5/5
Exceptional
- 4/5
The only issue is, it takes almost 10 minutes for the water to get hot in the bathroom. Overall, this hotel is a nice place to stay
- 5/5
A great hotel. My new favorite ill be staying whenever in LA!
- 2.5/5
Passable
- 4/5
Nice location The food the breakfast was terrible Hockey puck eggs All pork , everyone doesn’t eat pork Eggs were terrible Juice tasted bad It wasn’t as wonderful as the reviews said But ok I didn’t appreciate waking up for an early breakfast to eat crap We went one time Slept in to just eat out later
- 4/5
Nice location The food the breakfast was terrible Hockey puck eggs All pork , everyone doesn’t eat pork Eggs were terrible Juice tasted bad It wasn’t as wonderful as the reviews said But ok I didn’t appreciate waking up for an early breakfast to eat crap We went one time Slept in to just eat out later
- 5/5
The location was fantastic with The Comedy Store literally across the street. The complimentary breakfast was awesome. Will be back soon!
- 5/5
I've stayed at this property numerous times, before, during, and after their recent remodel. The updates to the rooms and property are lovely. During my most recent visit I found the staff, particularly the front desk, to be incredibly hospitable and accommodating, upgrading our room and sending our Expedia VIP complementary bottle of wine to our room without asking. I've already booked our next stay there! Thank you!!
- 4.5/5
the view from the room, the location of the hotel
- 5/5
The hotel is in the area of sunset Blvd. The hotel is very clean. The rooms are very clean and nice and the bed is very comfortable. Staff is very friendly. The breakfast is real good with plenty of items to. Choose from. Nothing to say .
- 5/5
The hotel is in the area of sunset Blvd. The hotel is very clean. The rooms are very clean and nice and the bed is very comfortable. Staff is very friendly. The breakfast is real good with plenty of items to. Choose from. Nothing to say .
- 5/5
Loved my stay. Great location. Clean. Great staff. The only thing I have to say about the breakfast is that it’s free.
- 5/5
Incredible hotel, everything seems new and a very nice e breakfast Great location
- 5/5
Incredible hotel, everything seems new and a very nice e breakfast Great location
- 5/5
Exceptional
- 4/5
Great style and friendly staff Breakfast
- 4/5
Great style and friendly staff Breakfast
- 4/5
The bed! Location, room size, facilities, etc. There was a pungent smell in the room I was in. It endured throughout my 3 night stay.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
- 5/5
Great location for short walk to Comedy Store & restaurants. Pretty pool area with variety of tropical plants. View of downtown LA skyline.
- 3/5
Very strong odor in the hallway leading to the rooms. The carpets need to be either deep cleaned or replaced. The rooms however were spacious and clean.
- 5/5
We loved our stay at this hotel....a lot of amazing things about it. We had one strange issue- our room had a bad smell....I'm gonna say 'barnyard'-ish. We had hoped opening the windows and pumping the AC would take care of it, but it didn't. I mentioned to the front desk who offered to change our room but we had already unpacked and gotten settled and my family didn't want to move. In the future I would absolutely stay here again but would make sure before 'committing' to a room, that it was odour-free! Fantastic property, gorgeous room, in and out privileges for parking....oddly enough, the smell was our only issue.
- 5/5
The staff, location, and the pool Nothing
- 5/5
The best hotel with great staff and location. I would highly recommend this hotel to all those who want to be in West Hollywood. The rooms are clean and exactly what you need from a 4 star hotel. Thank you for a great stay and fir the early check and late check out.
- 5/5
Our go to place to stay in LA
- 5/5
Liked the friendly staff. Albert was very helpful..
- 5/5
Beautiful pool area. Quiet and very clean. Close to many things.
- 5/5
First time staying at this hotel and we were very pleased! Our entire room was very clean and all of the staff was very friendly and accommodating. The hotel is in a great central location to all of what Hollywood has to offer. Would definetly stay here again.
- 5/5
The location is perfect. I will definitely be staying here again!
- 4.5/5
Location, amenities, very clean and comfortable. Friendly staff ( especially Nikki Initially was given a room that was at the back and and required lots of steps to go down, but upon complaining was moved to a better room the next day
- 4.5/5
Superb
- 5/5
Very good vibes with Carlos and Felipe Thank you ❤️
- 4/5
Room was clean Renovated, Good Continental Breakfast.
- 5/5
The most excellent Best Western I have ever stayed at! I think they recently renovated and it shows. Room, staff, breakfast, amenities all lovely. Parking was easy with a garage right underneath the hotel on the quiet back street opposite Sunset. Great location! We felt pretty central to a lot of things. Great eating places within walking distance. The pool area feels like an Italian villa surrounded by beautiful flowers and quiet! Breakfast was great! The gym was nice, only suggestion would be for them to add some free weights and you are all set. Highly recommend!
- 5/5
Exceptional
- 3.5/5
It was good proximity to Hollywood. The staff weren’t overly helpful or friendly.
- 4/5
Great location and lovely clean super comfortable rooms. Staff very welcoming and friendly. Breakfast included but felt very ordinary. Paper plates and range small. No fruit plates other than apples, not much variety. Yoghurt and cereals all sweetened ones, not natural Greek yoghurt or better cereals.
- 5/5
Exceptional
- 5/5
Rooms are beautiful and everything was excellent!! Nice Job on the remodel 👍
- 5/5
Breakfast was great! The croissants!!!
- 4.5/5
Superb
- 5/5
Lovely property with nice, quiet rooms for this segment. Very friendly helpful staff. Will stay again when in this area.
- 5/5
Great location. Great breakfast variety. Cozy hotel. Serves its purpose.
- 3/5
It was a decent stay but nothing more than three stars. The location is good and the pool is not bad for getting a few lengths in, so that's great. Breakfast was ample and the ingredients were varied day by day. The room was also very large. I was satisfied but I would probably look elsewhere if I came back to the area.
- 5/5
The beds were so comfy, staff were amazing and accommodating.
- 5/5
Great location for sightseeing, good breakfast, and clean rooms. Staff are friendly and welcoming. Only downside is poor soundproofing.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Great location with easy parking.
- 5/5
The room was beautiful and spacious and I requested a room close to the pool which I got. It was located near the on off bus stop which I used. Breakfast was ample before a day out. Staff were extremely welcoming and helpful Nothing
- 5/5
Excellent
- 5/5
The breakfast was convenient, delicious, and offered a great variety each day.
- 4.5/5
Breakfast is really poor and bad.
- 4.5/5
The room is amazing, very spacious, and the pool is perfect for relaxing. Great location. Breakfast is really poor and bad.
- 5/5
Exceptional
- 5/5
Convenient and pleasant Just a suggestion it would be nice to have the maid service without asking.
- 5/5
Convenient and pleasant Just a suggestion it would be nice to have the maid service without asking.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
A+ always
- 5/5
great location . near sites and restaurants great breakfast parking$35 !!!
- 4/5
The double room was big and very clean The breakfast let the hotel down - very average
- 5/5
Breakfast was okay! Staff was super sweet and took really good care of us! We received one of the newly renovated rooms!
- 5/5
Had an amazing stay. Shout out to Carlos for allowing us to check in early after our 14hr flight from Australia!
- 5/5
Food was continental! Good
- 5/5
Location was excellent, parking very convenient and the staff was very friendly and helpful
- 4.5/5
First time staying in LA and this hotel was in the perfect location! Parking was affordable at $35 with enter/exit allowed and the breakfast was the best hotel breakfast I’ve had. Super clean hotel, amazing decor/design and beautiful pool area. My room and bathroom were clean. 9/10, I would stay here again
- 4/5
Breakfast was good, but the facilities were a little unusual (separate dining areas). The food was good and the staff was friendly. The area is very busy with limited parking. But it was in the middle of Hollywood, so that was to be expected.
- 5/5
Location is nice. Beautiful room. Friendly staff Everything was awesome
- 5/5
Stayed one night and we quite enjoyed it. The bed was very comfortable. The room was a fair size in the bathroom was quite large shower was amazing and wonderful water pressure. The breakfast buffet was hot and fresh and had a decent selection underground parking was also available for $35 a night US, but it was very well lit and clean our room overlooked the pool, which was very pretty and lit up at night time as well. I would definitely stay there again. There was no outside noise heard from our room.
- 5/5
Our stay was wonderful. The hotel location was perfect. It is in a safe, walkable and surprisingly quiet area, central to everything in LA. The suite was renovated and looked brand new. Beds, bedding and pillows very comfortable. Suite was large w a large bathroom and nice jetted tub. Pool area was lovely and quiet. Nice spot to relax after a day of sightseeing. Parking garage was clean, convenient and reasonably priced. Breakfast was good and the area was nice and kept clean. I was skeptical staying at a best western, but trust me the brand is misleading. This hotel exceeded my expectations,and for me that does not happen often. Best hotel for the value on the sunset strip!
- 5/5
Staff was amazing and so helpful. Breakfast was good and our room was real nice. Convenient area and appreciated the parking.
- 5/5
Everything was great
- 4/5
Breakfast room had limited seating.
- 5/5
Lovely hotel and friendly staff. Room was good size and clean . We enjoyed our stay. Breakfast was simple
- 5/5
New,Clean, Awesome pool.
- 5/5
The recent renovations make this Best Western seem like a great deal for the Sunset Blvd location. The breakfast buffet was decent: eggs, sausage, pastries, yogurt, and fruit. The pool and patio area were beautiful--a great place to hang out in the sun or relax with friends in the evening. As a bonus, the hotel is walking distance from two comedy clubs.
- 4/5
Staff: super friendly and extremely helpful. They recommend a tour & the driver from the tour company was amazing also. Amenities: The recent renovation is fab; the pool area especially. Lovely breakfast. Good tasty food. Great idea to have take away cups, but it was weird eating off a paper plate & having plastic cutlery. The Chop Bar over the road is great, however this hotel is missing a tick not having a bar on site (especially a pool bar). Overall pretty pleased with our stay & would most likely come again!!
- 4.5/5
.
- 5/5
One of the best stays I've ever had at a hotel. The staff was so nice and attentive. The pool was amazing. The breakfast was a standard continental breakfast but it was very good. The whole place was also very clean and in a central location.
- 4/5
Staff were friendly. Great location. I would have liked to have seen the same options for breakfast on both floors. Overall a good stay.
- 5/5
Great location, large rooms, clean, convenient, friendly staff. A great choice.
- 5/5
Excellent property! Recently renovated, very clean and comfortable rooms. Free, fast wifi. Free breakfast. Centrally located with quick access to public transportation. Across from famous comedy clubs. The pool area is gorgeous, picture and lounge-worthy. Highly recommend!
- 1/5
Internet kept logging us off other than that our stay was great. Clean room pleasant staff.
- 4/5
The beds were soo comfy, we absolutely loved them. The area was so nice as well, we were going to a show at the comedy club and it was very convenient. Also enjoyed a hike at Runyon Canyon and the breakfast buffet was perfect for us post hike. It would be great to see almond or oatmilk creamer options with the coffee bar though. the shower was nice but we had to call the front desk to figure out how to turn it on. the pool was beautiful but we didn't use it, we would have used a hot tub.
- 5/5
All good
- 5/5
Great location, friendly staff and clean, updated rooms.
- 5/5
The staff the front desk was very nice, but one of the managers I don’t know was arguing with me for one the breakfast needs to be more organized they only have one breakfast room. We stayed five days and my daughter as soon as we got in there she ordered the waffle. We literally waited over 10 minutes and other people walks in and just get their waffle that is unacceptable. They should take numbers the chairs they have there need to be replaced. They are too big for that small place. You can’t maneuver in that tiny space. you pay way too much money to be crowded around people in a small cafeteria if they were doing. maintenance it should’ve been done before spring break. Second, you request for towels at the end of the day the towels are still not there. You have to call for your room third every time you leave your room you have to put in the Wi-Fi every time. other than that, the room was OK. The ice box was not working properly. The sink got clogged up, but they fixed it the next day promptly they do come very fast.
- 3/5
It’s okay
- 5/5
Great location, the pool is beautiful. It’s like an oasis in the city.
- 3/5
Na
- 5/5
Very spacious and clean rooms. Excellent location.
- 5/5
Beautiful hotel. Comfortable, clean, and friendly staff. Location is ideal for sightseeing. Definitely recommend and I would stay there again.
- 4/5
Yes
- 5/5
Squeaky clean rooms, super comfy beds, a surprising pool oasis. I was so pleasantly surprised! And it’s in a great spot with a lot of action. I’ll be staying there again next time I visit LA.
- 4/5
The breakfast could be better. The others things are very good?!
- 5/5
This was a great room for up to 6 people, still giving us room to spread out. I had 3 teenage boys and 2 adults and we all fit perfectly. I was happy to see a microwave, fridge, and countertop with facet. The bathroom had a jacuzzi size bath tub, didn’t get to use but good to know next time. The shower was great and the bathroom space was spacious as well. The location was great as well, a neutral spot to get to Universal or Hollywood strip. Also close to malls.
- 4/5
Clean room, comfortable, free breakfast if wished. Good value for money for this particular area.
- 2/5
I understand youre renovating but the shredded tissue in the shower. Previous guests hair on the blow dryer. I hope these little details would be improved.
- 4/5
Didnt clean or towl delivery when asked. Parking had a fee....bathroom dated and small....but great breakfast . Overall good stay
- 4.5/5
Updated and clean! Rooms facing the sunset street are so loud due to traffic noise. Needs better windows, noise cancellation windows and walls.
- 5/5
Staff was terrific too. Exceeded my expectations.
- 5/5
Great hotel in the heart of West Hollywood and directly across the street from the World famous comedy store. Room 401 was extremely quiet. Comfortable bed. Good free breakfast. Parking was not that expensive compared to other hotels. This place is a really great option if you wanna check out Hollywood and West Hollywood.
- 5/5
One of thee best hotels I've ever stayed in.
- 5/5
Very clean, friendly staff who went the extra mile and great breakfast. Beds were very comfortable and great location!
- 4/5
Hotel room was spacious, clean, and updated. Huge bed. Great location in West Hollywood with an affordable parking garage for convenient parking. Staff were very friendly. Convenient to walk across the street after a late night show at The Comedy Store. Bathroom door wouldn’t stay open.
- 5/5
I love staying here,very clean comfortable beds friendly staff and the ultimate delicious breakfast!!!Also Sunset strip is right in the middle of everything fun!!!Stayed here 3 years in a row...
- 5/5
My son stepped on a screw punctured a hole in his foot that was left in the floor from their renovations
- 4/5
The floor we were on wasn’t accessible. We had to go up several steps from the elevator, then down more steps to get to our room - a drag while schlepping suitcases. The’ve just done a major renovation, which is great, but should have fixed this.
- 5/5
Great, beautiful boutique hotel. Even though it’s a “Best Western”, it feels like it’s not a chain hotel. I highly recommend! Amenities were great and easily accessible. Staff members are helpful and welcoming. I am definitely staying here again.
- 5/5
Beautiful hotel, nice and quiet given it’s on a busy street. Breakfast was decent, tight space but they do have two locations for breaky o
- 4/5
Great location & staff. Very clean. Nice pool. However many rooms don’t have any natural light as the hotel is next to a hill so the window is basically next to a giant wall. This is not disclosed in the room description although quite a big deal if you stay more than one night (it gets very gloomy to be in the dark all day long in Los Angeles)… The wifi is finicky and you have to type in the password every time you get disconnected. Not ideal to work. Lastly the soundproofing isn’t great. All in all overpriced for what it is.
- 5/5
Clean, friendly, helpful
- 4/5
Breakfast has no vegan protein so BYO nuts for the oatmeal or peanut butter for toast.
- 3.5/5
Spacious room, excellent location When I entered the room (late) I found out that there was blockage in the toilet. The person from the hotel came and handed towards me a plunger. I couldn't believe it - he actually asked me to fix it. I said that I'm shocked that he did, and eventually they have new another room after I demanded it.
- 5/5
Great service, attention, room was clean, excellent location!
- 5/5
Great service, attention, room was clean, excellent location!
- 3/5
Room and bathroom clean but no daylight from windows which looks out to a 20 foot concrete wall just a couple of feet from window. Horrible and claustrophobic. Room also right next to vending machines so constant noise all night. Shower doesn’t drain properly so end up standing in inches of water. Understand USA not a nation of tea drinkers but would have liked some teabags in room. They did bring us some after asking. As a Hotels.com platinum member was supposed to get a complimentary bottle of wine - confirmed on check-in but had to chase it. Ongoing refurbishment work not really disturbing- but workmen and hotel staff shouting to each other was unnecessary and annoying. WiFi poor. Swimming pool looked nice but could have done with a clean. Room apparently discounted due to refurbishment work but due to location was not worth even discounted rate. All in all disappointing.
- 3/5
Room and bathroom clean but no daylight from windows which looks out to a 20 foot concrete wall just a couple of feet from window. Horrible and claustrophobic. Room also right next to vending machines so constant noise all night. Shower doesn’t drain properly so end up standing in inches of water. Understand USA not a nation of tea drinkers but would have liked some teabags in room. They did bring us some after asking. As a Hotels.com platinum member was supposed to get a complimentary bottle of wine - confirmed on check-in but had to chase it. Ongoing refurbishment work not really disturbing- but workmen and hotel staff shouting to each other was unnecessary and annoying. WiFi poor. Swimming pool looked nice but could have done with a clean. Room apparently discounted due to refurbishment work but due to location was not worth even discounted rate. All in all disappointing.
- 4/5
Great location, friendly staff, very clean. There were some renovations happening but other than that this was an exceptional value for cost. Parts are a little dated like doors that have been panted many times and the elevator was kinda old- but overall it was a great experience
- 2/5
On the second day of a FIVE DAY STAY, I alerted the front desk that the coffee maker in my room was not working. It was never addressed. In addition, I called three weeks before the dates of my stay to inquire about the remodeling/construction which was flagged on your website. I was told by the hotel that the process was nearly completed and should have been all finished BEFORE my stay. Instead, I found that the breakfast area was STILL UNDER CONSTRUCTION - meaning that I had to take my breakfast back to my room. No apology was offered by ANY of the staff. The next time I come to LA, I will look elsewhere for accomodations.
- 2/5
On the second day of a FIVE DAY STAY, I alerted the front desk that the coffee maker in my room was not working. It was never addressed. In addition, I called three weeks before the dates of my stay to inquire about the remodeling/construction which was flagged on your website. I was told by the hotel that the process was nearly completed and should have been all finished BEFORE my stay. Instead, I found that the breakfast area was STILL UNDER CONSTRUCTION - meaning that I had to take my breakfast back to my room. No apology was offered by ANY of the staff. The next time I come to LA, I will look elsewhere for accomodations.
- 5/5
I arrived very very early AM and was accommodated with thoughtfulness & professionalism - 'hospitality' is alive & well at this Best Western. Clean, nice decor & well appointed room with a comfortable bed and nice clean bedding. Bathroom was spotless & complimentary shower toiletries are lovely quality. Breakfast is exceptional at this Best Western & the breakfast staff are attentive & welcoming. It's the second time I've stayed here & I look forward to staying again soon.
- 5/5
I arrived very very early AM and was accommodated with thoughtfulness & professionalism - 'hospitality' is alive & well at this Best Western. Clean, nice decor & well appointed room with a comfortable bed and nice clean bedding. Bathroom was spotless & complimentary shower toiletries are lovely quality. Breakfast is exceptional at this Best Western & the breakfast staff are attentive & welcoming. It's the second time I've stayed here & I look forward to staying again soon.
- 5/5
Nice rooms
- 5/5
Nice rooms
- 5/5
Pretty and Spacious room, nice staff, very comfortable bed, and lots of great tv channels.
- 5/5
Pretty and Spacious room, nice staff, very comfortable bed, and lots of great tv channels.
- 5/5
They are redoing hotel. They are in great location. Very nice
- 5/5
They are redoing hotel. They are in great location. Very nice
- 5/5
It was Absolutely Beautiful and the People were friendly and eager to help me with my stay. I’m definitely going back next time.
- 5/5
It was Absolutely Beautiful and the People were friendly and eager to help me with my stay. I’m definitely going back next time.
- 5/5
spacious and conveniently located No complaints!!
- 5/5
N/A
- 5/5
Construction
- 5/5
Construction
- 5/5
The place is a bit dated, but clean. Staff is great, parking is easy.
- 5/5
The place is a bit dated, but clean. Staff is great, parking is easy.
- 2/5
Place is under construction and really shouldn’t be open for business until complete. I’ve stayed here before and it was fine…this time a little chaotic. There was no attempt at dust containment or closing off areas being worked on. Lots of dust and debris.
- 2/5
Place is under construction and really shouldn’t be open for business until complete. I’ve stayed here before and it was fine…this time a little chaotic. There was no attempt at dust containment or closing off areas being worked on. Lots of dust and debris.
- 4.5/5
Very well located. Staff was super friendly and the room was clean and spacious
- 4.5/5
Renovation noises.
- 5/5
Lean rooms good area
- 5/5
Lean rooms good area
- 3/5
The rooms were spacious for our family and beds were comfortable. Breakfast was good different options. The waffles were my favorite. The pool was fun but definitely missed the hot tub. Location was pretty close to everything. The parking fees are insane! No hot tub. The elevator button was broken so we had to take the stairs to our room which isn’t terrible but we were carrying a lot of food to our room. Room service had to be requested it isn’t done daily. No trash cans anywhere ended up leaving my trash with the front desk.
- 5/5
The beds were extremely comfortable, every staff member was attentive and polite, and the food was good. I hear they are changing the beds
- 5/5
Staff
- 5/5
Staff
- 4/5
Clean room
- 4/5
Clean room
- 4/5
Good value for money
- 4/5
Good value for money
- 5/5
Excellent location and accommodations. Despite the ongoing renovations, they placed us in a very quiet room/area.
- 5/5
Excellent location and accommodations. Despite the ongoing renovations, they placed us in a very quiet room/area.
- 3/5
The hotel is on renovation
- 3/5
The hotel is on renovation
- 2/5
I knew there would be some construction during my stay, but I didn’t realize it would be extensive and so close to the lobby. The staff appeared somewhat unprofessional, and the HBO channels that were advertised were not working. Additionally, the door connecting the parking garage to the rooms was often left open, which raised some security concerns.
- 2/5
I knew there would be some construction during my stay, but I didn’t realize it would be extensive and so close to the lobby. The staff appeared somewhat unprofessional, and the HBO channels that were advertised were not working. Additionally, the door connecting the parking garage to the rooms was often left open, which raised some security concerns.
- 5/5
Staff provided excellent service. The room was clean. I liked the powerhouse shower although a bath tub is highly preferred.
- 5/5
Staff provided excellent service. The room was clean. I liked the powerhouse shower although a bath tub is highly preferred.
- 5/5
There is construction going on through the end of January so expect it, there is hammering and sawing between 8 and 5pm. That being said they did offer great discount and we were gone during the day. Beautiful hotel, great location service and breakfast. Like an Italian villa. Loved it!
- 5/5
There is construction going on through the end of January so expect it, there is hammering and sawing between 8 and 5pm. That being said they did offer great discount and we were gone during the day. Beautiful hotel, great location service and breakfast. Like an Italian villa. Loved it!
- 5/5
Very clean room, great amenities, and a nicely aesthetic shower.
- 5/5
Very clean room, great amenities, and a nicely aesthetic shower.
- 5/5
Good
- 5/5
Good
- 4/5
Very dated but they are in the process of updating the hotel. Good location. Friendly staff.
- 4/5
Very dated but they are in the process of updating the hotel. Good location. Friendly staff.
- 5/5
Staff was great when needed as the microwave did not work, but promptly brought another when notified. Renovation was being performed while staying, so the building was as clean as it could be considering the work, but the room was clean
- 5/5
Staff was great when needed as the microwave did not work, but promptly brought another when notified. Renovation was being performed while staying, so the building was as clean as it could be considering the work, but the room was clean
- 2/5
Wow, under construction is an understatement. Needed a hard hat to get to my room. Hope it turns out well. Cute hotel usually, one of our favorites.
- 2/5
Wow, under construction is an understatement. Needed a hard hat to get to my room. Hope it turns out well. Cute hotel usually, one of our favorites.
- 4/5
The only issue is that the hotel is undergoing renovations and the lobby is a bit dusty
- 4/5
The only issue is that the hotel is undergoing renovations and the lobby is a bit dusty
- 5/5
Great Customer Service. Front staff very nice. Under construction to remodel but rooms are very nice. Nicki and Mikey exceptional customer service!! Would stay again. Buffet breakfast was great too.
- 5/5
Great Customer Service. Front staff very nice. Under construction to remodel but rooms are very nice. Nicki and Mikey exceptional customer service!! Would stay again. Buffet breakfast was great too.
- 4/5
Nice, clean comfortable room. Staff helpful and courteous.
- 4/5
Nice, clean comfortable room. Staff helpful and courteous.
- 1/5
Worst experience I ever had in a hotel. I stay here often, and for them to not let guests know that there would be construction is beyond me. I got yelled at by a construction worker for trying to get to my room, I’ve had to dodge ladders all week, rubble, dust, and tools. One worker was waving around a hammer in the air while I had to walk under his ladder. Really not safe AT ALL. It’s a COMPLETE construction site. The hotel should be closed. The rates are the same as they usually are. Lastly, I work nights, which means I need to sleep during the day. Not one hour of sleep as the construction was SO LOUD all day. Started at 8am and they would leave their mess around my room and pile stuff up on my windowsill. Rubble everywhere. So unprofessional and this hotel acts like the guests are the burden during this time. Such a shame and I am genuinely shocked. Never again.
- 1/5
Worst experience I ever had in a hotel. I stay here often, and for them to not let guests know that there would be construction is beyond me. I got yelled at by a construction worker for trying to get to my room, I’ve had to dodge ladders all week, rubble, dust, and tools. One worker was waving around a hammer in the air while I had to walk under his ladder. Really not safe AT ALL. It’s a COMPLETE construction site. The hotel should be closed. The rates are the same as they usually are. Lastly, I work nights, which means I need to sleep during the day. Not one hour of sleep as the construction was SO LOUD all day. Started at 8am and they would leave their mess around my room and pile stuff up on my windowsill. Rubble everywhere. So unprofessional and this hotel acts like the guests are the burden during this time. Such a shame and I am genuinely shocked. Never again.
- 5/5
Breakfast was fine; the dining room very nice. Loved our room on the first floor. The building was under construction but we'd happily stay there again. The staff was great.
- 5/5
Breakfast was fine; the dining room very nice. Loved our room on the first floor. The building was under construction but we'd happily stay there again. The staff was great.
- 3/5
Wall view..the hotel is constructing..
- 3/5
Wall view..the hotel is constructing..
- 5/5
While checking in front desk was fantastic! Thank you.
- 5/5
While checking in front desk was fantastic! Thank you.
- 3/5
We have stayed here before and really enjoy this hotel and location. Unfortunately, we weren’t told beforehand that the pool was not gonna be usable and there was ongoing construction inside the hotel during the day. It definitely took away from the overall stay.
- 3/5
We have stayed here before and really enjoy this hotel and location. Unfortunately, we weren’t told beforehand that the pool was not gonna be usable and there was ongoing construction inside the hotel during the day. It definitely took away from the overall stay.
- 4/5
Friendly staff, clean rooms. Decent ambience, in spite of renovation work taking place that was occasionally intrusive.
- 4/5
Friendly staff, clean rooms. Decent ambience, in spite of renovation work taking place that was occasionally intrusive.
- 5/5
Staff was AMAZING!! He helped me get checked in early and tickets for the hop on and off tour in LA. Great breakfast also!
- 5/5
Staff was AMAZING!! He helped me get checked in early and tickets for the hop on and off tour in LA. Great breakfast also!
- 5/5
Hreat
- 5/5
Hreat
- 5/5
The room was clean, huge and spacious. Staff was extremely helpful and nice. I would recommend this hotel to anyone who is visiting Hollywood California.
- 5/5
The room was clean, huge and spacious. Staff was extremely helpful and nice. I would recommend this hotel to anyone who is visiting Hollywood California.
- 4/5
There was no handsoap in bathroom or kitchen Nothing practical with so the kitchen was not useful at all and whilst breakfast was great it was all served on plastic plates and plastic cutlery which i felt cheapened the place Overall we felt safe and slept well but small improvements could be made to make the hotel better as it looks so great but all the use of plastic is just gross and not great
- 4/5
There was no handsoap in bathroom or kitchen Nothing practical with so the kitchen was not useful at all and whilst breakfast was great it was all served on plastic plates and plastic cutlery which i felt cheapened the place Overall we felt safe and slept well but small improvements could be made to make the hotel better as it looks so great but all the use of plastic is just gross and not great
- 3/5
When we arrived most staff were lovely. We had to park our car on the street as the garage ceilings were so low but they gave us a street pass. When we asked to use the pool we were initially told that hotel was being refurbished as well which turned out to be untrue. We were then told we could use it only that day and also the gym here was totally out of use which was very annoying when we were told it was fine to use beforehand. The room itself was ok, good size, the fridge unfortunately froze everything so our food was mostly ruined. Good location
- 3/5
The room was clean, the breakfast was good. But this didn't matter if you were not able sleep two nights in the row and woke up with a headache. This is what happened to us. The noise outside on the street was unbearable and we were not able to close the window. Because the crank on the windows was broken.
- 5/5
Even though this hotel is very dated it is so beautiful. The woodwork, the fixtures, it all makes you feel like you're staying anong the rich. They are starting renovations so the stairways are messy. Breakfast was delicious with a large variety of food, fruits, and pastries. The room was comfortable with plush pillows.The bathroom was clean and well stocked. The customer service was more than accomodating always pleasant.
- 1/5
- property is incredibly outdated despite their efforts in renovating it - housekeeping only when requested? As much as I pay they should include it daily with their amenities, I can’t get clean towels daily? - musty smell, no matter how much they try to mask it with perfume, the musty smell is overwhelming - yes, they mentioned they’re in the middle of renovations but to start at 8am in the morning? That is still too early as I was getting ready for the day, so who wants to hear all that noise - cost of parking - broken microwave I booked based on the good reviews but I was incredibly disappointed and relieved when my stay was over
- 5/5
Despite undergoing renovations, this is my go to hotel when I’m in West Hollywood.
- 5/5
Everything was great both staff, location.
- 4/5
The pool was closed and they are renovating. But it was pretty good
- 3/5
The property location is great. However our displeasure is more to do with Expedia than the hotel. We booked in June and no word was said about comprehensive renovations being carried out. We arrived to a building site. The hotel staff was excellent and I cannot fault them. They had alternatives in place in terms of pool use and were great. Expedia should have informed us of the work
- 5/5
Exactly what we expected for the price
- 5/5
Unfortunately the coffee options in the hotel are just not the same as in Australia, so the very helpful young lady at the front desk was able to point me in the right direction to walk to a great little cafe up the blvd.. and no, it was not Starbucks. Service at the hotel was excellent.
- 5/5
Great staff
- 3/5
The hotel was fine for the first couple of days, but then renovation work started meaning the pool was out of order and there was considerable noise and dirt everywhere. I understand that renovations need to be done, but my issue is that we were not informed of this when booking or at any time before our arrival.
- 4/5
We stayed just 1 night. The property is great. Only thing that needs improvement is instructions for parking. The hotel is on busy Sunset Blvd with no signage/direction to the parking garage which is around the back. Then once you make 2 turns to get to the back of the building you may miss the sign for the garage depending on the direction you’re traveling. We missed it the 1st and it’s very camouflaged due to back of the building facing houses. Minor inconvenience but still worth noting.
- 5/5
Really enjoyed the stay! My husband and I thought that they could benefit from a hot tub, that would have sealed the deal! 5/5 ⭐️ still! Thank you!
- 5/5
This property is a great lil find in an excellent area. The hotel is small and personable, great views of the city. Rooms are comfy. Free breakfast every morning was a great touch. Loved every moment there and will definitely be back
- 5/5
Great atmosphere
- 5/5
Loved the location and parking
- 5/5
Great location. Super convenient parking. Great staff.
- 5/5
This Hotel is a must stay in. It's really nice.
- 5/5
Enjoyed my stay. Made my life super easy being almost across the street from The Comedy Store.
- 4/5
Clean and everyrhing good
- 5/5
Room was very nice.
- 5/5
Glorious! I loved it so much. Thank you
- 3/5
It was right across from comedy store and a great rustic restaurant. Close to small store for essentials.
- 4/5
Good location
- 5/5
Cleanliness, good breakfast, easy parking, Laundry option was great for a family traveling with children.
- 5/5
Nice location, breakfast was good. Great shower with upgardes
- 5/5
Great spot!
- 2/5
We were not impressed with this location at all. There was an open dirty soap in the shower. The sofa bed was stained and dirty. The area was not very nice with strip clubs nearby. As my kids said, it looks like the video game GTA. The beds were the worst hotel beds I have ever slept in. They were like sleeping on a thin mat on top of cardboard. We will not stay here again. It was not worth the money paid.
- 3/5
I had a bad experience when water was leaking from the above floor in the bathroom. I was given another bathroom to use immediately and once new room was available, I was moved to the new room. Staff was responsive.
- 5/5
The pool area is enclosed and surprisingly quiet from the street noise adjacent but we were puzzled to why it will be refurbished because it was in good condition and looked great. The facilities are more business oriented as per the chains hotels, but if you want to stay on The Strip this isn’t important The Free Breakfast is akin to a UK Premier Inns if not a bit more basic The rooms did not all have bath and the toilets did not work that great either The rooms were well looked after but not far off refurbishment and looked a little dated in places The standard room facilities were great with Microwave, coffee machine, large fridge and hairdryer, phone charging station and iron and ironing board The pool had free beach towels which were replaced daily The Free WiFI was top notch and super fast The US TV service was ok with some channels suffering from poor snowy signal The housekeeping staff were great at their jobs During our stay a pipe burst in one of the corridors however it was repaired immediately the next day in a sympathetic manner to the customers The staff were friendly and helpful but not too overbearing. Most of the front desk staff were experienced. Overall we were really happy with our 10 night stay here and would stay again
- 4/5
We asked for guidance around town because we had a very short stay and they pushed us to take a three hour tour that wasn’t really what we asked for. We thought about it but didn’t match what we needed and was far too expensive. In the end we had to figure out on our own how to do certain things.
- 5/5
Beds were comfortable and WIFI was good and fast . I’d love to stay again when I come back and visit my daughter
- 2/5
area and the free breakfast was free for a reason. Didn’t eat there at all.
- 5/5
You could tell the hotel was a little older, but very nice.
- 4/5
Great location, hotel parking easy to get to, breakfast included was really helpful.
- 4/5
The bathroom was big but had a lot of wasted space. The vanity could not accommodate two people getting ready to go out.
- 5/5
Hotel was super nice! Pool was great and the hotel was in a great location!
- 5/5
Friendly staff, hassle free, excellent location.
- 5/5
Loved this hotel. Great location so many things around in easy walking distance. Fabulous breakfast. Lovely courtyard and pool. Friendly staff
- 4/5
Pool area was beautiful and free breakfast was good. Our room was nice but had trouble with the A/C constantly flipping back to higher temp than comfortable. Other than that, a nice stay with friendly staff.
- 5/5
My husband and I were traveling with my sister and brother in law. The pool area is very nice and relaxing. The hotel, inside and out, is very well maintained. The complimentary breakfast is really nice. There are two breakfast rooms with slightly different options.
- 4/5
The notes suited our purposes. It was centrally located to places we wanted to visit. There is an outdoor pool and breakfast is included. Negatives- you have to pay for parking and the spaces are small and very difficult to get into if you have an SUV and the bed sizes are smaller than standard sizes. My queen bed at home is larger than their queen bed. But overall I would stay there again.
- 5/5
We had a great stay, hotel was clean and close to everything, beaches, amusement parks, Hollywood. Plenty of parking, hotel staff friendly and welcoming. Pool was nice to have and positioned in what looked like a court yard. Would stay here again.
- 1/5
ABSOLUTELY BRUTAL! We were in town for a wedding & the day of the wedding, literally when we got back to our room, the toilet in the room above us EXPLODED and leaked all throughout or bathroom & room. SH*T Happens, and literally in this instance it did, but OMG the lack of response, accountability, & willingness to make it right from that moment until now has been nonexistent. It took HOURS before they could finally move us into a different, smaller room, and of course we ended up being late for the wedding. Both NIKKI and CARLOS assured us they would take care of our bill and apologized for the inconvenience with such ease that we believed them, guess what, they didn't remove a single thing from our bill. This stay was so awful I'm pretty sure it's illegal, but what recourse do I have? When I call they put me on hold and no one calls me back or returns my emails. I will NEVER STAY AT A BEST WESTERN AGAIN!
- 5/5
The property is in a great location
- 5/5
Everything is very good
- 5/5
Great location, ample parking, good breakfast, comfortable bed and room. Friendly staff that help with tourism.
- 5/5
This property was great
- 5/5
Perfect
- 2/5
This place is very dirty and old. The bathroom is clean but the good news end there. The carpet was disgustingly dirty. The furniture was old and outdated. The sheets and towels are old. The place smells. The staff were very friendly but there was nothing they can do about the condition of this place.
- 5/5
Always my go to place when I’m in Los Angeles
- 5/5
Great stay in the middle of LA
- 5/5
everything is great in this hotel
- 5/5
We will be staying again. Small but super cute rooms. The pool is great. Great staff. Wish they offered champagne for the VIP stay instead of wine. But no big deal.
- 5/5
Great location!
- 5/5
Excellent service!
- 3/5
First time in L. A and after a tiring day in universal studios we arrive at the hotel expecting it to look just like the photos but instead there is a strong stench smells weird And while we wait in the car we get notified that parking is $30 to park we finally get to the room and plop on the bed but it's so hard the room doesn't even have good lighting we look in the bathroom at least that’s nice but it looks like they invested the $500 on that they provided shampoo, conditioner, and body wash showers were relaxing I couldn't sleep though the pillows were very hard felt like gravel
- 5/5
From Getting Me My Roood Ready Early, To Waters. Extra Towels And Info
- 5/5
This property is a hidden gem. It's a historic property with that vintage feel. We stayed on the first floor and had doors that opened up out to the pool. It was stunning.
- 5/5
Walking distance to lots of restaurants, entertainment and $11 uber to the heart of sunset blvd.
- 5/5
Close to everywhere I had to go-walkable. Carpet is due for replacement.
- 5/5
Nice quiet pool area.
- 5/5
Great stay.,rooms need updating and toilet pump needed to be replaced. Great staff, good breakfast and easy parking.
- 5/5
May sound crazy, but I really appreciated two luggage racks so one of us did not have to put a suitcase on the floor. It’s the little things that make a big impact.
- 5/5
Friendly staff, parking accessible, and amenities
- 5/5
Staff is very courteous and helpful.Breakfast is excellent. Rooms clean and comfortable
- 5/5
I booked a room for Mother’s Day and loved it so much that I ended extending my stay an extra day because I enjoyed myself so much. We had a great time just lounging by the pool and relaxing in the room and everyone loved the spa like bathroom and if I’m being completely honest I stayed an extra night just so I could enjoy one last bath in the very spacious het bathtub. Staff and managers were all great and had the best customer service. Their complimentary breakfast was an unexpected experience with two breakfast attendees and a variety of food options. Oatmeal, cereal, fruit, croissant, toast, waffle , eggs, potatoes, bacon, sausage, coffee, espresso, juice, paper plates or ceramic all either to enjoy in our rooms or in the breakfast room. I would highly encourage you to book a room. I can’t wait for another weekend getaway.
- 5/5
I stayed at this hotel about 7 years ago. It's aged tiny bit, but the excellent staff made it perfect. Alonzo helped me... He was so kind and accommodating. I was beyond impressed. My room was fantastic. Thank you so much to the front desk team and maintenance staff!
- 5/5
Great stay- pretty hotel- clean, quiet, easy parking.
- 5/5
Great location with very comfortable rooms! Very quiet unless your upstairs neighbor likes to run in the room (yes, it happened). Make sure you take plenty of charging bricks for your devices as there are no USB or USC charging ports in these rooms. Also, if you get a suite with a kitchenette, it is not stocked with anything except a microwave, sink, and a fridge. Bring/buy any utensils, napkins, paper towels, etc that you may need. There is a Ralph’s grocery not too far down the road as well as a CVS, so it’s easy to find those supplies. Overall an incredibly comfortable and wonderful experience here, and we will definitely stay here again! Parking was awesome!
- 5/5
Our go to spot when exploring Hollywood. Great staff, awesome pool and location
- 5/5
We had a great time. Thanks!
- 5/5
Great breakfast and rooms are very clean and spacious. Underground parking also
- 5/5
Impressive interior and exterior design, the pool had a French villa feel, and the staff was friendly.
- 5/5
Great hotel, great room, great location
- 5/5
Beautiful Italian styled property in the heart of West Hollywood. Conveniently located near concert/comic venues as well as a short drive to the beach.
- 5/5
Great view from pool overlooking the city. Breakfast was okay, good coffee machines. Staff very attentive and accommodating.
- 5/5
Surprising nice pool and bed
- 5/5
Great and friendly staff, best location and incredible value
- 5/5
Our second stay at this hotel, a great experience again.
- 5/5
Quiet & very conveniently located. Service was great. Highly recommended
- 5/5
Excellent hotel
- 2/5
I booked this property based upon the reviews but the first thing people need to know is there is tons of traffic making this property difficult to get to. I would have never booked it considering that. I requested a roll away bed and it was so bad you could feel the wires poking through it so we sent it back (definitely not worth paying $30 per night!) Thankfully they did have a full length couch which my son used to sleep on. The hotel is very old and we only found one electric socket that would hold the electric cord without falling out. Nearly impossible to charge phones for a family of four. Breakfast was okay but I wouldn't say it was great. Multiple things to choose from but wasn't very good food. The sheets did not feel comfortable and the beds were okay but not great. Lots of noise from street traffic all hours of the night. You pay to park but the parking spaces are extremely tight. Overall, my family wishes we did not book this hotel and would have been happier at another hotel.
- 5/5
Great breakfast! The hotel was right by the bus stop and walking distance to a lot of our outings
- 5/5
Nicky at the front desk was great! Loved the pool and the breakfast! Beds were very comfy!!
- 5/5
Perfect for what I was there for.
- 5/5
We enjoyed eveything about the stay. The checkin was easyband seemless. The room with the balcony was stunning. The included breakfast was good. I do wish they had a gym or equivalent. The outlets seemed a tad loose.
- 5/5
A very nice safe property. A little dated but very good value.
- 3/5
I did not like the view of a wall outside the window
- 5/5
Only caveats - probably 1/3 of the rooms have no real view due to buildings next door, which was fine with me, I like to darken the room to sleep into the morning. The sink & shower water took a full 2-3 minutes to turn hot, most of the time (may be a temporary issue?). And there are no onsite lunch, dinner or bar options - BUT there are plenty within walking distance, including right across the street. For the price you pay here versus the many other more 'upscale' hotels around there, it is quite the bargain, in my opinion. The many great reviews helped me to choose it. I would definitely stay there again.
- 5/5
Love it so much it’s perfection !
- 5/5
You see the location being on sunset so you might think it’s gonna be loud and busy - this hotel is tucked away in the best way but still in such a convenient location. We felt safe, rooms were clean and cozy, staff was so sweet. We had no problems. For this price, BOOK IT! They honestly need to bump up their prices because they deserve it.
- 4/5
Staff very friendly, lots of restaurants My family enjoyed the stay
- 5/5
beautiful place to stay and rooms were excellent as always
- 4/5
The staff were very friendly and helpful throughout our stay. Rooms are very large and clean, and ours had a small kitchenette, but overall due for an update. Location is perfect to reach all local sites, parking on site was a great bonus. We were pleasantly surprised by the morning breakfast, many hot and cold offerings. Would stay again.
- 5/5
Very nice hotel. I would recommend to stay there and have a great time.
- 4/5
We enjoyed our stay.
- 3/5
My room was missing body wash the bottle was totally empty and the shampoo was low and there was no lotion. Overpriced room for what I got but great location.
- 5/5
Location was wonderful with onsite parking and delightful heated pool was a bonus plus great breakfast spread. I was very pleased with my stay.
- 4/5
A
- 5/5
Breakfast was good Pool area was lovely
- 1/5
No vip access no upgrade no room around pool
- 5/5
The rooms were roomy. The pool was beautiful. The location was excellent. Parking was easy.
- 4/5
Zentral gelegen, schöner Pool, neues und gut ausgestattet das Badezimmer.
- 5/5
Always an amazing stay - Carlos and his team are brilliant. Will be back!
- 3/5
The water was out in my room
- 5/5
Good location, newly remodeled room, easy parking complete with a nice pool. Breakfast included.
- 4/5
Great last minute stay, lovely view!
- 5/5
Beautiful and charming hotel, with a nice complementary breakfast. The swimming pool area is very beautiful.
- 5/5
Beautiful pool area
- 5/5
Central to everything and pretty pool. Plenty of options for breakfast. Lobby is just a bit outdated.
- 4/5
T
- 5/5
Love the pool and patio!
- 5/5
location, clean room, nice staff
- 4/5
I had a nice stay. Hotel is in a great location
- 5/5
We loved the European feel. The service was 10/10. Such friendly staff. The breakfast was great!
- 5/5
Awesome place. Clean and classy. Classic Hollywood vibes. Beautiful pool with flower boxes on the windows facing the pool. It looks like a photograph. Super quiet and relaxing. Room size is bigger than an ordinary double and had an arm chair and table with chairs, extra sink near microwave and fridge. Antique chandeliers in the hallways. Plenty of EV charging spaces in the easily accessible parking garage. It’s all the little touches that make this place awesome.
- 3/5
The hotel was very clean and the staff were friendly. Only issue with the hotel was the noise and lack of insulation. We could clearly hear every instance when someone above us was walking around, closing/opening doors and walking in the hallway.
- 5/5
Lovely location, and accommodation, fabulous full breakfast and complimentary, bottle of wine !!
- 5/5
The property is just beautiful. The rooms are comfortable but the decor is pretty outdated.
- 5/5
Really enjoyed our stay.
- 4/5
Parking is weird but available. Not a bar place.
- 5/5
We really loved our room and balcony view. Extremely convenient location. Very nice to have breakfast every morning. Only complaint was bathroom, it was large and beautiful but a few oddities. Toilet needed a little help but functioned. Water took a little while to warm up, but eventually did. Overall cute hotel that we enjoyed.
- 5/5
The grounds felt peaceful and safe for being on the Main Street. Breakfast was delicious and the staff were super helpful. Would definitely stay here again as the location is great too for getting around to see all the sights.
- 4/5
Location is fantastic, breakfast options are really good, staff is helpful. Phone was working and as per Expedia benefits hotel didn't provide the wine 🍷
- 5/5
The room is spacious and clean, washroom is big, shower water pressure is nice
- 5/5
Close enough to walk to all the famous sites in the area, great breakfast and pool area is quite and surprisingly secluded.
- 5/5
Amazing location and maintained property
- 5/5
Amazing staff willing to accommodate any request. Beautiful location!!
- 5/5
Excellent overall!
- 5/5
Great service and room.
- 5/5
Beautiful property located conveniently on the sunset blvd with easy access to all key locations. Awesome pool and yummy full-range breakfast.
- 4/5
Very good hotel. Friendly and attentive staff. Breakfast buffet was great to have available and my family and I enjoyed the courtyard with the pool. Only difference between good and excellent was the bathroom door lock was broke, was supposed to get fixed but nobody came back to correct.
- 3/5
This property was okay. Not centrally enough located to walk to any shops or restaurants or tourist spots. Rooms were very dated and dusty. The breakfast was average. The best part was the pool area which was very beautiful!
- 5/5
Niki at check out was amazing. All staff very friendly.
- 4/5
Perfectly nice property.
- 5/5
First off Thank you to the Morning crew for being absolutely helpful, very nice and approachable to ask questions. My room here was everything i could ask for. The restroom and shower are Mind Blowing and my favorite part to. Thank you so much Best Western Plus Sunset Plaza for helping make my 36th Birthday the Greatest Birthday ever.
- 2/5
The toilet worked half of the time. We had to open it up to fix ourselves. The shampoo conditioner and body wash bottles in the shower were all empty. The sink couldn't even be used. The faucet and handles were in a weird spot on the edge of the sink bowl with high edges. No way to fit anything underneath the faucet to wash. The overall feeling in the room was that it was very old and smelled old. It felt dirty i had to keep my shoes on. Only good thing was the pool. I'll never go back there im glad i only booked 1 night.
- 5/5
Me and my wife and 9yr old absolutely loved this hotel it was very clean and the hotel staff was super polite … we loved the style of the hotel the pool area was very nice … we will be staying here again next time we come to LA
- 5/5
Great property, have stayed here numerous times on business.
- 5/5
Location, easy self parking, good breakfast.
- 5/5
Excellent hotel, perfect location, the room was really clean, breakfast was good and the pool was warm.
- 5/5
I really really enjoy this hotel ...it is in a vibrant and fun neighborhood and it quietly provides a super-relaxed base with a charming and pretty pool area. Staff are laid back whilst remaining fully effective and helpful. Decor is calm and homely and cosy - no slick touches to consider ... Just relaaaaax and make yourself at home ... Heavenly 💕
- 4/5
A wonderful hotel right in a prime Sunset Strip location. Hotel is by no means "brand new". It has an older 70s charm, is clean, and parking was super easy.
- 5/5
Love the area, hotel is super pretty, and there was free breakfast. Would definitely stay here again!
- 5/5
The hirel was amazing!
- 5/5
Property was better than I expected. The front desk staff however failed to have our room cleaned when I asked and I had to ask for our complimentary bottle of wine twice before receiving it. Besides that it was the perfect location for us.
- 3/5
Not only was the breakfast room very small - the breakfast was not of a good standard. The room was okay though.
- 5/5
Love the hotel
- 4/5
Good stay here for four nights. Not much around the hotel, but it felt safe and the hotel staff were exceptional. If you workout on holidays the gym isn’t very good. The pool area was fantastic and the staff were very friendly and helpful.
- 4/5
Staff was very amenable to accommodating us.
- 4/5
Gorgeous courtyard and pool area. Loved the balcony and ability to open the window for fresh air in the room. Beds were comfortable and the little kitchenette was nice. Breakfast was ok. The breakfast room is small and seating was limited. There was always parking available so parking was never an issue.
- 3/5
This properly is overrated. It's noisy, the staff were just average and the whole thing wasn't worth of what I paid for it.
- 5/5
Great little find, perfect location, nice room with a new bathroom, amazing atmosphere if you love old style Hollywood. Definitely staying there again but would appreciate if the management would stop using single used cutlery, cups and plates for the overall good breakfast.
- 5/5
Great
- 5/5
Really good staff. Friendly, attentive and swift to address a maintenance issue in our room.
- 5/5
Wonderful nice little hotel
- 5/5
Absolutely fantastic experience, would recommend this location and the company as a whole
- 5/5
Great hotel and good location.
- 5/5
Excellent stay, great staff, close to all!
- 5/5
Arriving early for check-in was not a problem for Reception, and, whilst my room on level 1 on the side of the hotel that received little daylight, my room was very comfortable, and very well appointed, Wi-Fi was excellent; quiet too. I particularly liked being able to open both windows in the room day/night. Bathroom was spotless; towels and shower were excellent. Breakfast was very good: fresh hot items, plenty of choice of baked pastries and breads, good hot coffee, cereals, freshly made waffles, fresh fruit, yoghurt, milk, water dispenser, juices and breakfast condiments. This is one of the better breakfasts offered in my worldwide travels staying in hotels. The pool area is lovely to sit around with sunbeds, patio furniture, towels and proper safety equipment too. I found the Hotel staff to be incredibly friendly, helpful and efficient. I would have no hesitation staying at Best Western Plus Sunset Plaza again. Next time: a room with a view would be fabulous.
- 5/5
One of the nicest hotels I have ever stayed in! Very clean, beautiful pool and pool area, amazing breakfast, great location, very friendly staff, and priced perfect!
- 5/5
This is an incredible value for the area. I put one of my employees up here and he absolutely loved it. You cannot beat the price and the staff was so attentive and detail oriented.
- 5/5
Really friendly staff, and clean rooms/hotel. Breakfast was also really great!
- 5/5
Amazing !!
- 5/5
Beautiful place, friendly staff, and great location; definitely coming back.
- 4/5
This is a beautiful property with clean rooms. It was relatively quiet - at least until about 4a when some wasted dudes came home from partying. Luckily they passed out fast. Would def stay here again. Love the pool area, got a bit of writing done. It’s winter so I didn’t get the full effect, but the pool looks lowkey sick like a Roman spa. A location near where I had an event in the morning, and where I met my buddy for dinner (Rainbow). I’m local to LA, I just had a short turnaround and needed a decent crash - this place is perfect for that or if you’re a midwesterner on a budget.
- 5/5
The hotel was great with a lot of character. The staff was great too. The only downside was the smell of cleaning products in the rooms; it was so intense that now all my clothes and backpack smell like it. Other than that, I would recommend it.
- 5/5
None
- 4/5
Nice place with some distinct odors… like a motel 6 or Super 8 off an interstate. Great room, spacious. Toilet seat was breaking. Saddle Ranch across the street great to eat at. GPS will take you to the parking lot, not the main entrance (that I drove by three times).
- 5/5
Pleasant, big suite, nice staff, pretty view and pool, conveniently located parking
- 5/5
Great staff who is very receptive and extremely helpful. Nice breakfast. Convenient to lots of places. Laundry machines available. Large spacious room with kitchenette area.
- 5/5
The property was clean and convenient. Parking and early check in were quick and easy. Would definitely stay here again.
- 5/5
This is the second time we have stayed here. We love this place. It’s really nice. The rooms are really comfortable and The pool area is beautiful. We wish we had reason to stay longer. Will be back for sure.
- 5/5
Close to attractions
- 5/5
Staff was friendly and helpful.
- 4/5
Location
- 4/5
good breakfast good room litlle old
- 4/5
Xxx