Aiden Los Angeles Downtown Dragon Gate Inn
About Aiden Los Angeles Downtown Dragon Gate Inn
Located in Chinatown, 3.5 miles from the Los Angeles Convention Center, this hotel is 6 miles from Hollywood. It features free Wi-Fi, a complimentary breakfast, and unique Chinese décor. A cable TV with HBO film channels is included in every guest room at Best Western Dragon Gate Inn. The rooms are furnished with Chinese accents and are equipped with a refrigerator. The hotel has an on-site café, the sugar cane Room, Dragon Gate Inn Best Western has a full-service beauty salon . Guests can take one of the sightseeing tours that depart from the hotel daily. We are only .7 miles from Dodger Stadium and add Dodger Stadium to the Top Attractions List. LA LIVE is 3 miles from the hotel. Universal Studios is 9.1 miles away. Parking is available for $18 per night for the first car. Fees will apply for second/third car
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. Many guests appreciate its proximity to local attractions and public transportation. However, some guests have issues with the breakfast offerings and the quality of the beds.
- Cleanliness
- Comfortable rooms
- Breakfast offerings
- Quality of beds
- 4/5
Quiet. Clean. Centrally located. Loved the patio area with the Chinese lanterns. Great ambience.
- 4/5
This hotel was very nice. Clean room and a friendly staff. Easy walk to Dodger Stadium.
- 4.5/5
Close to Dodger Stadium. Easy to walk around China Town. Post Office on property, which was convenient.
- 5/5
Great property for great price. Conveniently located near downtown.
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
Good
- 3.5/5
Good
- 5/5
Clean room and it’s right in Chinatown. Dtla bars and clubs nearby
- 4/5
Very good
- 1/5
Staff was not helpful in any way.
- 0.5/5
Unsafe /// dirty /// nasty Rooms/// nasty staff Dangerous area Unsafe dirty horrible employees
- 3.5/5
Property was clean and near train station Wasn't mad about the area.
- 5/5
The location was great close to my job i didn't have the chance to try the breakfast but I hope in the future I will.
- 5/5
I liked that the room was very clean, spacious, and beds were very comfortable. N/A
- 4.5/5
The location was great, friendly neighborhood. The room was very modern and super clean. Loved the underground parking and parking attendant was very nice. No couch or sitting area in room itself. This felt very odd.
- 3/5
There is no free breakfast and the parking is very limited which costs $20. No other issues. Had no problems with safety on a Thursday night.
- 3/5
Te cambian las toallas en dos días! Que estuvimos allí menos las sabanas!
- 5/5
The staff was great! Thank you.
- 3/5
Pleasant
- 4.5/5
The theme of the room.
- 4.5/5
The theme of the room.
- 0.5/5
I even tipped a girl at the front desk. They sold my room.
- 4/5
The elevator should be a little more updated
- 5/5
Clean room
- 5/5
Great hotel in the heart of Los Angeles
- 5/5
Clean & great location
- 5/5
Clean & great location
- 4.5/5
Superb
- 5/5
Affordable and very clean room, pleasantly surprised by a very comfy bed, great water pressure, and even a balcony. Two really cute bars walking distance. A bit more expensive on weekends but will definitely book again next time I’m in LA.
- 1/5
This is the second time I’ve stayed at the Aiden and both times the rooms have had mold on the windows . The AC was broken and sounded like a lawn mower. When I complained to staff they said “Oh No” monotone, lackluster and in unison seeming very disingenuous. They also stopped doing breakfast. No point in staying.
- 0.5/5
Bad service
- 0.5/5
Bad service
- 5/5
Clean, quiet, close to the show I was seeing @ Pacific Electric. Room was updated, modern decor. I would definitely stay here again.
- 5/5
It was great!!!
- 3/5
Location, friendly staff
- 4.5/5
Superb
- 0.5/5
Just maybe direction about parking and check in process , ring door bell for front door after hour check In
- 5/5
Great place to stay
- 3/5
The staff at the front desk were young and immature
- 4/5
Very good
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Didn't know they offered breakfast. No microwave in the room and would have liked 1 more towel. We were booked for 3 guests.
- 5/5
Didn't know they offered breakfast. No microwave in the room and would have liked 1 more towel. We were booked for 3 guests.
- 4/5
Parking
- 4/5
Was close to the event we were attending. Parking
- 2/5
The room stink real bad when I arrived inside bathroom smelled like cigarettes. I had staff in my room too my lighter. I was staying there during core festival, I would choose a better hotel and catch an uber next time.
- 4.5/5
Superb
- 4/5
i didnt have breakfast offered for me. actually you need to include breakfast
- 4.5/5
Superb
- 5/5
Really enjoyed our stay here. Will definitely be coming back! Everything was very clean & staff was welcoming.
- 5/5
Close to the event I'm going to
- 4/5
The security came into question when we returned to the location at 11 pm on Monday night. We noticed that all the entrances into the hotel, including access to the elevator which accessed the rooms, were open directly to the sidewalk at the street. There was no staff at the front desk or anywhere in sight. When we arrived Sunday afternoon to check in, the young man behind the desk was helping a woman with her bags, but gave us no acknowledgement at all. We waited at the desk for nearly 5 minutes for him to return. He was not friendly nor helpful. He did not fill us in on anything the hotel had to offer, such as the times and days the bar was open. He answered only exactly what was asked. I have worked in service positions and know how customers should be greeted and treated. Bad days needs to be put aside in favor of being a positive representative for your place of employment. He did not give a good first impression of your hotel.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Nice and clean room
- 5/5
Great location, modern, affordable There was nothing we didnt like
- 1/5
The traffic/construction and school noise right across the street is pretty jarring. The room was very clean albeit, smelled of smoking. The sundries were very nice and the shower was great..
- 5/5
Breakfast is obsolete for months now, but it is still advertised and need to be removed. Besides that the stay was excellent and there was a shop onsite that sells coffee which was nice so I didn’t have to leave the facility.
- 5/5
Cleaning was perfect
- 5/5
The staff gave great customer service, helpful, friendly. The room was clean and comfortable.
- 5/5
The staff gave great customer service, helpful, friendly. The room was clean and comfortable.
- 4/5
WE BOOKED FOR THE FREE BREAKFAST BUT WAS INFORMED IT DIDNT COME WITH OUR STAY VERY DISAPPOINTED.
- 5/5
Beautiful and unique hotel! Staff was very kind and friendly
- 4.5/5
Superb
- 4/5
Room was clean. But all doors faced a courtyard that had smokers in it most of the time so even though the room was smoke free you still got blasted with the smell as soon as you opened the door
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The room was very clean and the staff was friendly. Great if you want to walk to dodgers stadium.
- 0.5/5
Our reservation for three people was not properly processed by the hotel, and we were given the only room available upon arrival. The staff did not offer any apology, and one of us was expected to sleep on a sofa bed. Later, we discovered that the sofa bed was broken and unusable, so one person had to sleep on a small sofa without being able to stretch their legs. No blankets were provided, and we had to go to the front desk to request them. Overall, it was a very disappointing experience.
- 3/5
The toilet clogged right away and we had to fix it.
- 5/5
They just added a bar, so if you want drinks, you can stay there. Very friendly staff
- 4/5
Clean rooms
- 5/5
It was very nice , clean and bed was comfortable The shower head wasn’t up to my standards in bathing and washing off
- 2/5
The staff is the worst ever!!!! very rude!!!
- 3.5/5
The bed was horrible. Lumpy old mattress
- 0.5/5
The staff was extremely rude they give you attitude then you give them back attitude they get mad charge 350 for deposit talks about there customers dead in your face and walks off from you and shut the door
- 4/5
Clean room and nice staff. It’s walking distance to shops and nearby restaurants. A nice lounge area for drinks inside the hotel.
- 3/5
The room had poor soundproofing. The guests next door played music until late at night, and I could not fall asleep. I would recommend that anyone sensitive to noise think twice before booking.
- 5/5
Everything was good
- 5/5
Location was great super close to Dodgers stadium and Fashion District.
- 5/5
My room given had a beautiful city view N/A
- 5/5
Great location near dodgers stadium and sunset Blvd
- 5/5
The air conditioning unit un room 218 was to loud and making noises. It was difficult to sleep.
- 5/5
Hotel was extremely clean and in a great location. Very much exceeded our expirations
- 4/5
The beds were comfortable, the room was spacious . No microwave, and the bathroom was really small
- 5/5
All good
- 3/5
Continental breakfast and staff You hear everything and everyone. Building floors and walls thin and hear. Not enough towels given or trash bags.
- 5/5
It’s an amazing Chinese themed property with a gated courtyard and plenty of authentic decorations. A great room and plus they had the dragon dancers come in the courtyard. It was amazing.
- 3/5
Easy, affordable parking. Can feel the springs in the bed. Very friendly housekeeping staff.
- 2/5
Did not like the location, underground parking very tight, felt like we were the only customers there. Do not recommend. Disappointed in this Best Western. Got bug bites.
- 5/5
Close to MetroLink- markets nearby.
- 5/5
Room was very clean and very spacious.
- 5/5
Iits a cute asian inspired place
- 3/5
Decent motel, but a bit grimy and housekeeping standards are below average.
- 5/5
Always the staff, have always been happy with my room. Location, breakfast, clean, safe, parking is monitored.
- 5/5
Always the staff, have always been happy with my room. Location, breakfast, clean, safe, parking is monitored.
- 5/5
Super friendly staff! And very clean rooms. Great location as well. I highly recommend.
- 5/5
Super friendly staff! And very clean rooms. Great location as well. I highly recommend.
- 5/5
clean and spacious location
- 5/5
Love the vibe. Such cute and fun decor
- 4/5
I qa
- 4/5
I qa
- 5/5
Staff was great!
- 5/5
Staff was great!
- 1/5
Cooler was leaking and it leaked in my clothes. Hotel guest yelling uncontrollably at 2 in the morning
- 1/5
Cooler was leaking and it leaked in my clothes. Hotel guest yelling uncontrollably at 2 in the morning
- 5/5
Breakfast was so great - the room was so neat- we are major baseball fans and we had Dodger decor in our room- nice and clean room- The shower was one of those fancy water fall ones - my husband loved it - but I had a hard time washing my hair -
- 4/5
Room was very clean, daily housekeeping excellent, free lattes/mochas, custom drinks and fancy pastries. Centrally located. Cons… paid parking.
- 4/5
Room was very clean, daily housekeeping excellent, free lattes/mochas, custom drinks and fancy pastries. Centrally located. Cons… paid parking.
- 5/5
room is big nice tv, refrigerator, simple coffeemaker.
- 4/5
Great staff and clean rooms.
- 4/5
Great staff and clean rooms.
- 5/5
Love it
- 5/5
Love it
- 3/5
Older property but fine for one night. The onsite bar is open but looks nothing like the photos. Cocktails can’t be made as they have limited liquor, mixer and bar basics. We were on the second floor which had windows that opened but did not lock (glad I didn’t notice that until the next morning). Bed was okay, room was clean, breakfast decent. Not sure I would stay again if I were in the same area.
- 3/5
Older property but fine for one night. The onsite bar is open but looks nothing like the photos. Cocktails can’t be made as they have limited liquor, mixer and bar basics. We were on the second floor which had windows that opened but did not lock (glad I didn’t notice that until the next morning). Bed was okay, room was clean, breakfast decent. Not sure I would stay again if I were in the same area.
- 2/5
The room and staff
- 2/5
The room and staff
- 5/5
Great place! Some people like to smoke in the parking lot so it could be better but can't do much about that.
- 5/5
Great place! Some people like to smoke in the parking lot so it could be better but can't do much about that.
- 5/5
I would stay there
- 5/5
I would stay there
- 5/5
Hotel was amazing. Quiet & clean. Complementary breakfast was ok. Staffs & keepers was pleasant. Will most definitely book a room here again. Thanks for the hospitality during my stay.
- 5/5
Hotel was amazing. Quiet & clean. Complementary breakfast was ok. Staffs & keepers was pleasant. Will most definitely book a room here again. Thanks for the hospitality during my stay.
- 2/5
unexpected fee. Kind of callous about resolving issue. Ending up canceling reservation and getting a refund luckily.
- 2/5
unexpected fee. Kind of callous about resolving issue. Ending up canceling reservation and getting a refund luckily.
- 3/5
Staff was nice
- 3/5
Staff was nice
- 5/5
Found my stay, pleasant.
- 5/5
Found my stay, pleasant.
- 5/5
Gorgeous for the low price, staff was very nice and helpful. checking in and out was a very swift and easy process would 100% return here!
- 5/5
Gorgeous for the low price, staff was very nice and helpful. checking in and out was a very swift and easy process would 100% return here!
- 5/5
The staff was great. The room was clean though the building is rather old. The breakfast was sufficient. Over all it was a very good value.
- 5/5
The staff was great. The room was clean though the building is rather old. The breakfast was sufficient. Over all it was a very good value.
- 5/5
Good location + clean rooms
- 5/5
Good location + clean rooms
- 1/5
Rude over charged and my deposit was lost
- 1/5
Rude over charged and my deposit was lost
- 5/5
Clean room, comfortable beds, clean bathroom. Breakfast was a plus. Elevator was not in service while we were there, and all rooms start on the 2nd floor, so be aware. We managed fine with stairs only.
- 5/5
Clean room, comfortable beds, clean bathroom. Breakfast was a plus. Elevator was not in service while we were there, and all rooms start on the 2nd floor, so be aware. We managed fine with stairs only.
- 5/5
Nice staff
- 5/5
Nice staff
- 5/5
Everything was perfect—comfortable bed, hot shower, and no issues at all. I really enjoyed the complimentary breakfast.
- 5/5
Everything was perfect—comfortable bed, hot shower, and no issues at all. I really enjoyed the complimentary breakfast.
- 5/5
Staff was great, rooms were clean. Thank you
- 5/5
Staff was great, rooms were clean. Thank you
- 5/5
Elevator was broken which sucked but overall great place
- 5/5
Elevator was broken which sucked but overall great place
- 3/5
Also, this hotel is owned by parent company Best Western, meaning, the “free” breakfast is awful. You’re much better off spending a little money and walking across the street to Tian’s Dim Sum for an authentic chinese breakfast. You’re in Chinatown after all, so why not? But… rooms are great and will stay here again IF they ever fix elevator. Which at the rate they’re going, could be months or even years.
- 3/5
Also, this hotel is owned by parent company Best Western, meaning, the “free” breakfast is awful. You’re much better off spending a little money and walking across the street to Tian’s Dim Sum for an authentic chinese breakfast. You’re in Chinatown after all, so why not? But… rooms are great and will stay here again IF they ever fix elevator. Which at the rate they’re going, could be months or even years.
- 4/5
Also the electronics was very modern .
- 4/5
Also the electronics was very modern .
- 5/5
nice complex, great customer service accessibility to restaurants and close to downtown LA
- 5/5
nice complex, great customer service accessibility to restaurants and close to downtown LA
- 5/5
Staff is courteous and helpful
- 5/5
Staff is courteous and helpful
- 2/5
elevator was broken, staff was difficult to work with, noisy in the courtyard at night
- 2/5
elevator was broken, staff was difficult to work with, noisy in the courtyard at night
- 1/5
I need to cancel my reservation and will not be checking in. Due to an unexpected change in circumstances, I’m requesting a cancellation and refund. The reservation was paid via Klarna. Please let me know if you can process the refund back to the original payment method. Thank you
- 1/5
I need to cancel my reservation and will not be checking in. Due to an unexpected change in circumstances, I’m requesting a cancellation and refund. The reservation was paid via Klarna. Please let me know if you can process the refund back to the original payment method. Thank you
- 2/5
The elevator not working.
- 2/5
The elevator not working.
- 4/5
The rooms were clean! the breakfast options are good, and staff are very nice and helpful!
- 4/5
The rooms were clean! the breakfast options are good, and staff are very nice and helpful!
- 5/5
Yes
- 5/5
Yes
- 5/5
Very good option. Highly recommended.
- 5/5
Very good option. Highly recommended.
- 5/5
lovely
- 5/5
lovely
- 1/5
The key cards deactivated every day causing us to have to walk the 3 flights even more to be able to get into our rooms again.
- 1/5
The key cards deactivated every day causing us to have to walk the 3 flights even more to be able to get into our rooms again.
- 5/5
About 25 mins to Dodger Stadium. Nice staff and good breakfast options.
- 5/5
About 25 mins to Dodger Stadium. Nice staff and good breakfast options.
- 3/5
To go out side and then back inside to reach the stairs. Weird.
- 3/5
To go out side and then back inside to reach the stairs. Weird.
- 3/5
Elevator was broken and walking up and down to the 3rd floor wasn’t pleasant. At least staff should had let me know before I paid. I was not even offered a discount since elevator was broken?
- 3/5
Elevator was broken and walking up and down to the 3rd floor wasn’t pleasant. At least staff should had let me know before I paid. I was not even offered a discount since elevator was broken?
- 5/5
Everything was good
- 5/5
Everything was good
- 5/5
Room was spotless& spacious!!! We love it. Only thing the elevator was out when we were there. Still it was a great experience.
- 5/5
Room was spotless& spacious!!! We love it. Only thing the elevator was out when we were there. Still it was a great experience.
- 5/5
breakfast was good
- 5/5
breakfast was good
- 5/5
great place
- 5/5
great place
- 4/5
The staff were amazing and accomodating!
- 4/5
The staff were amazing and accomodating!
- 4/5
Nice staff. Good value.
- 4/5
Nice staff. Good value.
- 1/5
Terrible experience with the front desk Assistant. Completely unhelpful, disrespectful attitude, and zero customer service skills. I will not be coming back to this hotel because of how poorly I was treated The elevator is not working I was at the third floor..: Room was clean only the first day They tricked me with the housekeeping The only good thing that was in this hotel is the breakfast
- 1/5
Terrible experience with the front desk Assistant. Completely unhelpful, disrespectful attitude, and zero customer service skills. I will not be coming back to this hotel because of how poorly I was treated The elevator is not working I was at the third floor..: Room was clean only the first day They tricked me with the housekeeping The only good thing that was in this hotel is the breakfast
- 1/5
Parking was horrible, vehicles get blocked, because they park them to close to each other and behind. This can lead to a huge hazard. They also double charged my card when checking in and didn’t return it.
- 1/5
Parking was horrible, vehicles get blocked, because they park them to close to each other and behind. This can lead to a huge hazard. They also double charged my card when checking in and didn’t return it.
- 5/5
Elevators not working for the stay
- 5/5
Elevators not working for the stay
- 4/5
Great staff.
- 4/5
Great staff.
- 4/5
Nice room tech style
- 4/5
Nice room tech style
- 5/5
Great hotel to take the train
- 5/5
Great hotel to take the train
- 5/5
Great stay
- 5/5
Great stay
- 4/5
Nice and clean room
- 4/5
Nice and clean room
- 1/5
Not happy at all with the service.
- 1/5
Not happy at all with the service.
- 5/5
Great spot walkable to Dodger stadium. Free hot breakfast with pancakes, waffles, yogurt, fruit, sausage, potatoes, cereal, oatmeal, and more. Loved the LA and Dodger decor and game snacks/water. Underground parking small but sufficient. Other cheap lots nearby and lots of Chinese food in Chinatown. Across from school and near gas station. Only complaint no working elevator so lots of stairs with bags was a pain.
- 5/5
Great spot walkable to Dodger stadium. Free hot breakfast with pancakes, waffles, yogurt, fruit, sausage, potatoes, cereal, oatmeal, and more. Loved the LA and Dodger decor and game snacks/water. Underground parking small but sufficient. Other cheap lots nearby and lots of Chinese food in Chinatown. Across from school and near gas station. Only complaint no working elevator so lots of stairs with bags was a pain.
- 5/5
The surrounding area was a little sketchy when arriving but overall it a super cool town. Plenty of places to take cool photos. We walked to dodgers stadium. The hotel itself was very clean dm the staff were really nice.
- 5/5
The surrounding area was a little sketchy when arriving but overall it a super cool town. Plenty of places to take cool photos. We walked to dodgers stadium. The hotel itself was very clean dm the staff were really nice.
- 3/5
No lobby bathroom. Rude kitchen staff. Do not recommend for more than one night.
- 3/5
No lobby bathroom. Rude kitchen staff. Do not recommend for more than one night.
- 2/5
Staff not very helpful, parking situation is terrible, and elevators are broken. Spend a few more dollars to stay elsewhere and give yourself a far superior experiecne
- 2/5
Staff not very helpful, parking situation is terrible, and elevators are broken. Spend a few more dollars to stay elsewhere and give yourself a far superior experiecne
- 4/5
Staff was super helpful with whatever we needed. The only downside is that the elevator wasn’t working at all.
- 4/5
Staff was super helpful with whatever we needed. The only downside is that the elevator wasn’t working at all.
- 2/5
The elevator didn't work with no rooms on the first floor and the second floor as four flights I feel that as a newly updated hotel and owner/management that should have been pri 1
- 2/5
The elevator didn't work with no rooms on the first floor and the second floor as four flights I feel that as a newly updated hotel and owner/management that should have been pri 1
- 4/5
Room was ok.
- 4/5
Room was ok.
- 5/5
staff was, as always, phenomenal.
- 5/5
staff was, as always, phenomenal.
- 1/5
Terrible front staff.
- 1/5
Terrible front staff.
- 5/5
Very clean nice staff.
- 5/5
Very clean nice staff.
- 3/5
World Series goers had taken up most downtown rooms. Location was clean and safe , easy Lyft to downtown
- 3/5
World Series goers had taken up most downtown rooms. Location was clean and safe , easy Lyft to downtown
- 5/5
Rooms were very clean, updated, staff friendly, breakfast excellent. Great hotel in great location. Highly recommend.
- 5/5
Rooms were very clean, updated, staff friendly, breakfast excellent. Great hotel in great location. Highly recommend.
- 2/5
Staff was super kind, but the room was clean but my bed was uncomfortable. The sheets were super hard and scratchy. There was nothing open when I came back from the game and it is not a 13 minute walk to Dodger Stadium. I’m a little frustrated because that was one of the reasons why I stayed there.
- 2/5
Staff was super kind, but the room was clean but my bed was uncomfortable. The sheets were super hard and scratchy. There was nothing open when I came back from the game and it is not a 13 minute walk to Dodger Stadium. I’m a little frustrated because that was one of the reasons why I stayed there.
- 5/5
Clean room
- 3/5
Need to fix the elevator.
- 1/5
Made a reservation. Arrived. Tried to park, was given hassel about that. Went to registration with my bags. Was told ALL the elevators were busted. Been that way for months. Our room was on the 4th floor. We could take the stairs if we wanted. Nope. Found another place. It almost seemed like they WANTED us to not stay there. Hmmmm...
- 4/5
The elevator was broken. No sign in parking lot and carrying luggage 2 flights was not fun. Room was nice and staff at breakfast was very helpful. Desk clerk was efficient but cold when called out on elevator not working.
- 4/5
The room was clean and staff were friendly. Breakfast was hot and good.
- 5/5
Clean room
- 4/5
Chandler, my new buddy at the cafe/new breakfast area. Exceptional customer service!!! He made excellent coffee that was FREE. He was very kind and to us and my daughter who is autistic and had some difficulties asking for a muffin. He made us feel so welcome it was exactly what we needed feeling so far from home. The rooms were very clean and nicely upgraded. I will definitely be back.
- 1/5
Not the best
- 1/5
Staff nit friendly, hotel smells, beds uncomfortabke and oictures online are decieving. Would never stay ot reccomend this hotel to anyone
- 5/5
Beautiful place to stay
- 5/5
The staff was very friendly and helpful. We loved the breakfast and the location was great to attend a Dodger game.
- 3/5
The elevator was out of service, and I just had a knee replacement so it was quite a challenge to be on the third floor, with an additional 3 floors from the garage to the lobby.
- 4/5
The room was clean and the staff were friendly.
- 5/5
The room was clean. The staff was friendly. Parking costs $18. The elevator does not work as of the time of this review and appears to have been dysfunctional for at least a month based on other reviews. I overall enjoyed my stay and would stay again. My only real gripe was the AC unit in the room would cause the window to vibrate making a terribly loud noise, thus we had to turn the AC to low and could not go higher otherwise it sounds like a jackhammer.
- 5/5
Very clean rooms. Friendly Staff
- 1/5
BROKEN ELEVATOR! Had to drag our bags up 3 flights of stairs. AND WE'RE 80!! The room didn’t look like advertisrment. Though remodeled it was low middle. Barren pretty much. New tv.
- 3/5
Location from Dodger stadium good but the area is sketchy. We werent made aware elevators were broken until checking in
- 5/5
Everything was good orher than the elevator.
- 5/5
I really enjoyed staying here. The location was close to the Train station so easy to get a ride to and from. The hotel was nice and very clean and comfortable! The staff was friendly and helpful and very courteous. The hotel was close to good restaurants and many amenities such as hair and nail salon, pharmacy, boba tea. We received free breakfast that was delicious and more than you can eat. We would absolutely stay here again in the future.
- 4/5
need a bottle of water for free
- 5/5
Lots of stairs
- 4/5
Nice place to stay
- 5/5
Everyone working there is so helpful!!
- 5/5
Clean room
- 5/5
Great clean spacious room, breakfast was simple but good too. Loved it there
- 4/5
Nightmare! Other than that… it was alright. $300.00 a night for a room, in a area where I would never bring my mom too.
- 5/5
Nice room and very clean
- 5/5
The staff is very friendly and accomodating. Close to Dodger Stadium!
- 5/5
Great location, nice room, friendly staff…highly recommend!
- 5/5
Good stay
- 2/5
Noise was also a big issue — by 6 AM, the sound of traffic, trash trucks, and construction right next to the hotel made it impossible to get any rest.
- 1/5
I stayed two nights I got charged for three. They were supposed to take the third night off per Expedia because I checked out early and it was approved but they charged me for all three nights even though I only stayed for two.
- 1/5
Extremely "rude" "manager" very sleezy hotel disguised as a remodeled facility. Street rat infested. You get what you pay for. They owe me a refund.
- 5/5
Unique hotel with character
- 5/5
Good
- 3/5
This place was an open air hotel... which is a cross between a hotel and a motel. I wasn't really a fan of the concept. It wasn't packed with frills (the elevator was broken). The room was alright, seemed clean, updated but not detailed. Shower was nice but lacked real pressure and was quite narrow (I have broad shoulders and barely fit). Service was adequate.
- 5/5
Overall, the quality cleanliness of the room was great
- 3/5
Not bad. Clean. Priced ok for the location. Elevator is broken, so you have to climb stairs with luggage. Friendly staff though.
- 4/5
Elevator wasn't working.
- 5/5
Spotless clean and surprisingly, breakfast buffet breakfast that was really great. The 2 ladies attending the buffet were AMAZING and very attentive to help. Reception istmwas very kind as well. Very affordable place that exceeded expectations!
- 5/5
Pefect
- 4/5
The hotel was really nice and in a decent location. The rooms were clean and comfortable. The only downside was that the elevator was broken during our 3 day stay so we had to use the stairs any time we left or returned to our room.
- 4/5
Unfortunately, the elevator was out of service so we had to take the stairs up to the third floor.
- 4/5
ホテルのスタッフはとても親切でした。エレベーターが故障していたのが残念でした。
- 5/5
Great place to stay for an out of towner going to a Dodgers game! Downside is they do not have a laundry room aside from that my overnighy lot stay was smooth.
- 4/5
Very clean and safe
- 5/5
Clean. Good Breakfast. Nice people. Private parking
- 5/5
Great
- 5/5
Loved the staff and decor.
- 5/5
The staff at the front desk was courteous when checking. The free breakfast can be a little better. But over the room was spacious and clean
- 5/5
It’s excellent
- 3/5
Convenience
- 4/5
- 5/5
Perfect!
- 4/5
Most restaurants were closed
- 5/5
Great
- 5/5
Great stay, nuce and clean. They just didnt have a microwave. They need to get microwaves for each room. Woukd stay there agsin..
- 2/5
The room is ok. Elevator broken. I was there for 4 night and had to climb 3 fight of stair every time from the parking lot to third floor. Breakfast is complimentary but nothing special there. Very basic breakfast. Whoever manage this “motel” should be fired for not fixing the elevator. Elevator still broken when I checked out. The neighborhood is not so great either. Most of the shops are closed and lots of homeless people walking around. They don’t bother you or anything but it’s not a good sight. Only things good about this motel is the staff. They are friendly and has a great attitude. And they called this Best Western Plus, what a joke.
- 5/5
Rooms were clean, updated, we could even cast to the tv from our phones. Continental bkfast. Staff were helpful. Walking distance to little Tokyo, Chinatown shops and restaurants, el pueblo and Dodgers stadium
- 4/5
Great location, walked back from Dodger Stadium. Will stay again
- 1/5
We arrived to checkin and the elevator was out of service. As a senior citizen it was not appropriate to have us drag our luggage to the lobby. We got to the lobby and the clerk tried to check us in but then informed us that we would need to drag our luggage up 3 flights of stairs. Nobody told us the elevator was out until we had already booked. The clerk said “I just work here.” We decided to leave. The clerk said they would cancel the room but then went ahead and charged us anyway.
- 4/5
The place was ok,
- 5/5
Close to the Dodgers stadium
- 5/5
Located in China Town. Great food choices within walking distance. Close to Dodger Stadium. The staff is always pleasant.
- 5/5
Breakfast and the hispanic lady that tends to it “outstanding “
- 5/5
very nice. & Friendly
- 5/5
Very close to the chinatown plaza and olvera street. Safe monitored parking.
- 4/5
Great place to stay!
- 5/5
Fantastic
- 5/5
I LIKED EVERYTHING, I'LL BE RETURNING
- 5/5
The shower was pretty nice and the beds were very comfortable. The air conditioner didnt get very cold, but it worked fine as a fan. Overall id stay here again. Definitely more pro than con.
- 5/5
25 minute walk to the Right Field Gate at Dodger Stadium!!
- 5/5
It’s was nice
- 5/5
Tried to re-book and it was 4x the price for the weekend. We got it at a terrific rate and loved the place. Great breakfast too.
- 5/5
I did not like the fact that we had to pay for parking
- 5/5
I have stated above. I will return. It's 15 minutes from my Office
- 5/5
Staff was very helpful with local suggestions for travel/safety of area. Room was clean, up to date, enjoyed the traditional look of the outside of the hotel. Very close to all attractions within Chinatown, free breakfast is a nice perk for the price within LA.
- 5/5
Great stay!
- 5/5
Really nice design
- 5/5
It was comfortable to be in and it was a short walk from the Historic State Park.
- 5/5
Room was very clean, personnel was very helpful and nice, specially the ladys at the breakfast are. Had a wonderful time
- 5/5
It’s a wonderful
- 4/5
Pretty quiet and in a good location
- 5/5
Very convenient, clean
- 5/5
Great
- 5/5
Very quiet and clean, modern look to it and for a good price, aesthetically pleasing, and good parking. I’ll definitely be coming back.
- 2/5
Continental breakfast was ok but they only had pork
- 5/5
Everything clean and room is good also continental breakfast is good
- 4/5
It is cery close to dodgers stadium and close to some good food
- 4/5
Very clean, hotel looks renovated. Staff was awesome!!! Seems like china town is having issues with keeping business’s open. Seemed very safe and close to the ballpark
- 2/5
We checked in late. The room had a terrible smell to it, and the room window was left open I guess to air it out. When I asked if we could have another room I was told I would have to pay an additional $250. So, I refused, and we were stuck with that room. When we went down to breakfast as soon as we walked in the lady ran and got right in our face like we did something wrong yelling tickets. well, we had our tickets in hand, and she waved us in. Mind you other guests came in that checked in after us and she greeted them and asked for their tickets kindly. This went on every morning of our trip until the last day the lady finally greeted us. The rooms are big, but I won't stay there again the rudeness of the workers especially the two ladies that do the breakfast was a lot, and I had to rewash my clothes twice to get that odor out of them. There was never an apology about the room. I will never stay at this hotel again its cute, and it looks just like the pictures, but everything shuts down early and the people are just unkind, and I felt very uneasy staying there. I barley slept and couldn't wait to go home.
- 5/5
Nice place
- 5/5
The only thing is that there is no parking, I had to pay 18 dollars
- 5/5
My family and stayed at the Best Western Plus Dragon Gate inn during the whole LA ICE riots, police sirens, helicopter and curfew. Despite all that, the front desk was unbelievably helpful, kind and courteous. Superior customer service. The cleaning staff were super nice. Never encountered any issues when I asked for extra towels and water bottles as we were 4 people in 1 room. Breakfast served was self serve and it was the same items everyday. However, this was not a concern for my family and I. Overall we enjoyed our stay.
- 5/5
Busy road out front. Walking distance to subway stop.
- 5/5
Close to Dodgers Stadium
- 2/5
Doors and windows are too thin. Was not able to sleep with all the noise.
- 3/5
My family and I had to wait 40 minutes for the 2nd shift front desk clerk to clock into her shift and process our check in. Apparently, the employee before her ended his/her shift at 9:30 pm. But we had arrived at 9:25pm and no one was at the front desk. I wished we were notified about the check in time beforehand. There is nothing listed about the shift discrepancy for checking in on Expedia or their website. Besides that inconvenience, everything else was fine.
- 4/5
Thin walls but staff was helpful.
- 5/5
Good
- 5/5
Great facility. Clean, spacious, quiet and safe
- 5/5
The hotel was perfect for an overnight stay.
- 4/5
It's a solid choice given the area's options...big rooms, shower, no tub...AND if it's not Dodger game night, reasonable prices for downtown adjacent. I chose because parking was only $18 a night and downtown hotels are insane at $50+
- 4/5
Great
- 5/5
Such a great price and room as awesome
- 2/5
The room smart tv doesn’t let you use Netflix, breakfast starts at 7am when other hotels start at 6 so missed breakfast do to having to go to work and parking fee is 18$
- 5/5
Close to dodgers
- 5/5
Cute, clean, place right near dtla. Great location!
- 5/5
Love this hotel in the middle of China town.
- 4/5
Check in receptionist was exceptional. She explained and assisted in storing our bag and when we could check in earlier at a later time. Room was clean and spacious with water bottles available for us. Could hear traffic noise from room. Temp of shower not hot as I like & device to make it shower was flimsy - half from shower, half from tub faucet. Continental breakfast was adequate, not special. Walking distance to Dodger’s Stadium is uphill and takes 30-45 minutes for normal and older walkers. In heat it is challenging.
- 5/5
Comfortable, comfortable, clean, friendly the food look good. I love my room. The bed was good Shower was wonderful and I love it
- 3/5
The service was okay. Wifi and ice machine didnt work. The bed was uncomfortable. Breakfast was the same the entire three day stay. The place was clean. That was the best part.
- 5/5
Hands down the BEST Best Western !
- 5/5
The front desk staff was very friendly. This was one of the cleanest hotels I've stayed in. Offers really good breakfast options too. A short walk from Plaza Olvera
- 5/5
Staff is very nice. Very accommodating and clean environment. Pretty worth it for its price! Thank you.
- 4/5
The cons, however, would be that the area around was pretty filthy and the food nearby wasn't great. Also, there was 1 or 2 other guests that would suddenly be loud late at night. The way the hotel is built there's no way the front desk didn't hear it. Additionally, I'd only consider the hotel family friendly if you're not traveling with small children. We traveled with an infant and toddler and not having a crib or microwave ended being more inconvenient than we imagined.
- 5/5
We arrived about an hour early before check in and we were able to check into our room. Our room was very spacious and clean. The location was great we will definitely stay here again.