The Queen Mary

Was good overall

Fun to explore on your own and the beds were really comfortable! We are definitely booking soon just for a weekend getaway ❤️

It was a much more novel and fun experience than staying at a regular hotel.

We loved it..we will return

Location for the cruisers.

The gift shop is incredibly small and they don’t accept cash

It is a definite must go if you are thinking about it. We stayed in a deluxe room with a king. We were on the port view side and would recommend the harbor side as the view of the Long Beach skyline was amazing.

This was the coolest place. It has a couple of quirks but it is also a 100 year old ship with an amazing story. For the same rate you would pay at the Holiday Inn, you will be immersed in history and culture. The hotel has several little shops and restaurants/bars. There are yours available is you're so inclined. I adventured from floor to floor and made sure to check out the engine room along with the films offered. I cannot wait to go back!

A close friend in the UK sailed on the Queen Mary as a child, so we sent him photos during our stay. They brought back wonderful memories for him. If you enjoy history and want a stay that feels unique and memorable, we highly recommend experiencing this iconic ship from a bygone era.😄🚢👻

Our suite was immaculate, the staff was very courteous, and dinner at Chelsea Chowder House was amazing.

Great visit and stay. Staff were very friendly and took good care of us for minor issues

The Queen Mary was an excellent choice. The free exhibits and restaurants were amazing.

It was a nice experience!

Great place to stay. Right next-door to the Cruise Ship terminal, which is convenient because the following morning we were leaving on a weekend cruise.

Unique stay, they kept the hallway lights on at night so it doesn't feel too creepy walking down the long hallways in the middle of the night. Old rooms but well kept.

It’s like staying in a haunted house. Paying for parking sucks because there’s no option not to. Everything isn’t really timed or official, it’s just whenever workers decide to do stuff.

Stayed here on the night before the cruise. Couldn't have asked for a better location. Staff was nice, place was very clean.

Stay away from the seafood. Clams were rancid and was sick all night.

Great and helpful staff. Room is ~90 years old with limited upgrades but who wants to spend time in the room anyhow. Would definitely do it again!

The Queen Mary hotel was good. To be honest, we stayed there mainly for a concert, not so much for the queen mary experience. The staff were very nice. The rooms are ok, not a lot of amenities (no fridge, microwave, etc), and our tv remote did not work, but again we were only there for an event. Everything is historical and old, so it’s to be expected that the floor is uneven, there’s no a/c, etc. It was a bit pricy, so I’m not sure we’d stay there again, but I can imagine history buffs would love staying there.

We stayed there the night before a cruise. It was very convenient. Every staff member that we spoke to was super nice, inviting and friendly. My husband loved all of the historical aspects of the ship. Some of the ship is worn down but that is too be expected.

The check-in staff was awesome . Told us everything we needed to know . Very clean property . Very unique . We will stay here again. Very good food. Fair priced .

Fun experience staying on the ship. Our room was huge but extremely warm. Good thing we had a travel fan with us.

Dope vibe

We had only 2 problems: One is that you cannot adjust the temperature of your room. If it's too warm or stagnant, they will send over a couple fans. The other problem was disabled-specific. I am disabled; I do not use a wheelchair, but need a cane and have trouble walking distances We did not ask for a handicap accessible room, but we got it. It was at the very stern of the ship, the very last room. If I were wheelchair-bound, it would have been fine. But walking that far was so difficult, and there aren't any benches to sit and rest... I just do not understand how they make handicap accessible rooms in the most INacessible area.

OMG! This was a bucket list stay for me, only made better by the ambiance and the friendly staff. I wish we could have stayed more than one day! We plan to return.

The Chelsea had a great bowl of clam chowder and staff were excellent. All staff were excellent throughout the ship. The ship just needs a refresh. The carpet looks like it is filthy in the hallways. The room is large, but was absolutely bare. It would’ve been helpful to have another end table. The outlets don’t hold any thing plugged into it and need to be replaced. I was unable to charge my phone because the charger kept falling out of the wall.All the wood in the ship has chips and cracks. We had an event Friday night and were served filet—-no steak knife and couldn’t cut through the rare meat. I would have enjoyed a medium cut vs. rare. The salmon was dry. The mashed potatoes and broccolini was wonderful. The dessert was great. Thank you asking. It’s a wonderful ship, but it certainly needs cleaning up to live up to its prior glory.

Speakeasy was understaffed. We couldn’t get a drink

The ship is very interesting and we loved the history. As a tour or a day trip I highly recommend. That being said as a hotel it is lacking, the elevator setup is strange and very limited. We had to walk the entire length of the ship every time we left our room to get to another floor. The bar had ok prices and good service, food was tasty if not a little overpriced. Breakfast for my wife and me plus our two children was over $100 and all we had was eggs bacon and pancakes. I would visit the shop again but won’t be renting another room.

Celebrate my daughter birthday per request & we love it❤️

Two reasons once was enough. The bathroom shower was challenging because the curviture of the tub made it difficult, even dangerous, to stand and shower. Showerhead was very low - and I'm 5'3".

Great experience to be on the ship. Our fort room was filthy, we then moved to another room We found bugs in the bed.

The Queen Mary for it's name perfectly! I have to say it's been one of the best stays i have ever had in a hotel. It keeps you entertained to say the least. There's karaoke, haunted tours and an escape room. The history is rich and portrayed amazingly. I cannot say enough great stuff about it. We will be back.

clean room and staff was amazing

Staff were all friendly and very helpful. Room was clean. Food was very good but you need to make reservations or you will have to wait for a table at the Promenade Cafe

Love the historic rooms, staff was great, and just enjoyed touring the ship!

Sketchy could hear a needle drop in this place couldn't sleep for nothing

The staff was amazing and really helpful. We loved all the amenities and it was very clean. Will definitely be back!

Always a blast

Ate at two restaurants. Fabulous food! Such a fun unique experience. Loved that we were basically given free range to explore the boat. So much history and stories. Will definitely go back if in the Long Beach area again!

Our room was clean. The temperature, which cannot be adjusted was bitter cold. This affected our overall opinion of the stay in a negative way. Had we been prepared for the cold, perhaps our stay would have been good. We will never endure this cold, chilly atmosphere again.

It was a very nostalgic experience! Loved it.

Rooms are clean but a needs a little upkeep. Staff was super nice

Everything was perfect

True blast from the past. Historic

We loved everything! The room, staff, food, view..... everything was fabulous.

Our room was bigger than expected and very comfortable. It was great exploring the ship and stepping back in time.

Started off a little rough. We were given the wrong room number resulting in going to the desk a couple of times which was a little frustrating. Once that was ironed out , the stay entitled up being really nice. For an older historic boat it overall was a present experience. It does put you in the mind set of know even though fairly classed it was diffently high class during its earlier years.

What they could improve on is the breakfast served at the cafe shop. They’re definitely penny pinching. $19 for a standard breakfast but they only serve you with one piece of toast, with rationed ketchup and marmalade. That was kind of a turn off for the amount of money they are charging to eat and to stay.

We live locally and I’ve always wanted to stay here. The City has been putting money into maintenance and the ship is in pretty good shape. The room was clean and the bed was comfortable. The wood work is fairly well maintained and the carpet looks new. Hard balance between updating the bathroom and maintaining the historic aesthetic. But at a minimum they could get rid of the rust stains in the bath tub and toilet. (and a new seat). Staff were friendly and helpful. Had a nice dinner at Chelsea’s.

Privacy was exceptional

Great stay and got to learn about the Queen Mary while we were there. It was also their 90th anniversary!

The staff is very nice, the historical museum is a great experience

Staff was polite and made check in simple and fast

My experience was amazing. The room was small but cute, the amenities were fantastic, it was amazing to be able to walk around and explore the beautiful ship. Definitely recommend!

No Bar service. Room was clean and need..Everybody was pleasant enjoyed

Nothing I didn't like

Clean.

Fun to explore this hotel/ museum. Our room was more spacious than I had expected. The staff were very helpful. Breakfast was pricey!

It was nice

OK people, getting tired of reading negative reviews about the ship. She is 90 years old! She sailed the NORTH Atlantic. There is a reason why she doesn't have A/C-she didn't need it. You can't just put A/C, or heat for that matter, in a 90 year old ship. You have to adjust your expectations and if you do that, you'll have a grand time. I love every minute I am onboard and have booked another stay in November. The staff is wonderful and I slept quite well, and yes, the walls are thin so please, be amorous elsewhere.

Very expensive coffee and food, and thin walls

Beautiful ship and our room was great. If you’re going on a cruise it’s a short walk to the terminal. There was one waitress in the cafe that was rude and you could tell by her huffing and facial expressions she was unconvinced when you asked for anything . Everyone else on there was nice.

Wonderful visit to a historic place.

Excellent, we we stay again.

We booked an inside stateroom and although it had no windows it was surprisingly spacious and comfortable. It was an ada accessible room so w head a huge bathroom. My dad and his wife stayed on board as well in a harbor view room. Their room was very tight and a tiny bathroom, but again, it’s from the 30’s, taking that into account, it was neat to be back in that era. Our room was clean, bed was comfortable and I slept quite well all 3 nights. We ate on board one night, absolutely delicious. We went to the Chelsea chowder house and between all 4 of us we had; calamari, oysters, roasted chicken and scallops. It was all very good, excellent service and for the experience or seeing the harbor at night, it was well worth it. We didn’t get to do any tour but my dad did and highly recommended them, the parking is $39 a night but it’s vacation and Long Beach. Overall we very much enjoyed our stay on the ship and will definitely be going back, I’ve heard excellent things about their paranormal tour but we didn’t get to do it this time. We also had a dog with us, little challenging for potty breaks but it was nice to be so accommodated with her.

Expensive

History Not enough restaurant or food options

Loved the view of the port and the overall experience. The ghosts! lol jk

Stayed night before a carnival cruise so perfect location. Cafe was good and jazz in the observatory bar was a nice surprise. I am tall and have moderately big feet so the shower was awkward, but that’s to be expected in an old ship.

Queen Mary is a beautiful part of history

Staying on the ship was an experience. We spent a lot of time exploring and downloaded a free app to listen to ghosts. Either the ghosts just laughed at us or it didn’t work. Grumpy said hi to us though. We saw him in the hull and he growled at us later. Loads of fun.

Everything. The paranormal tour was fabulous. The food throughout was phenomenal, the service was attentive. There was nothing that I did not like

QUIET, COMFORTABLE BIG BED,TOP NOTCH STAFF, SHE WAS BEAUTIFUL. I'D SEEN HER YEARS AGO AND HER AGE WAS SHOWING. I'M A PLATINUM MEMBER ON CUNARDS QUEEN MARY 2 AND WILL BE ON HER THIS SUMMER FOR THE TALL SHIP PARADE ON THE 4TH OF JULY. DID THE ORIGINAL QUEEN MARY JUST TO EXPERIANCE THE ORIGINAL MARY. IT WAS FANTASTICK.

Parking needs to be better. Too expensive.

Our 2-day stay on the Queen Mary was excellent. We were warned about the thin walls of the ship’s rooms, but both nights were very quiet. The beds were comfortable and the morning Starbucks cafe was a plus. We enjoyed walking the historic ship and the easy access between the ship location and Long Beach downtown and beaches.

Nice and quiet room was clean

The overall experience is amazing. Staff was super helpful, and super kind. The ship shows her age in places, but I challenge you to be in as good of shape if you were 90 years old too. Excellent stay. Will definitely plan a longer stay next time.

I understand to keep the ship original, but carpet in the hallways is tacked down with ducktape. The exterior of ship needs to be cleaned and repaired. It is definetly showing its age and not being kept up. The decking on the ship needs to be repaired in several places. The room was clean. The restaurant cafe promenade, food was good and portions were adequate. For the price they are charging I expected the ship to be in prestine original condition. Staff was accomodating.

Près d'une épicerie, d'un café, endroit propre. J'y retournerais sans hésiter.

Some minor maintenance needed in the room. Loose floor tiles and a dirty bathroom fan.

Always great!

Close to the port No air in the rooms

Nothing everything was great

Nostalgic feel but modern amenities. Very comfortable beds and accommodations. Extremely helpful staff.

Perfect +

It was a lot of fun. Very friendly staff. The food was great. You get to explore the whole ship. It was a lit of fun.

The location is perfect to get the cruise ship, very walkable. The restaurants service is excellent

Staying at the Queen Mary is about experiencing what it was like to be on an ocean liner. The rooms are a little dark and not fancy but very authentic. I enjoyed seeing all parts of the ship and the views were good. Food was okay (ans nice views) but Long Beach has many good alternatives.

The room was not inexpensive, it was all the way at the end of the ship for three senior citizens, the carpeting looked worn and dingy there was NO WINDOW in the room at all, and the water pressure was terrible. They have two restaurants. One being formal and high$$$ end, the other being cheap and very unhealthy. We did not eat on the ship. Parking was $30.00 which was a major rip off, considering you had to pay on board and there were open gaits at the exits. I felt very claustrophobic in this dark enclosed room that was very pricey. Wouldn’t recommend the Queen Mary to anyone. At check in they reminded us that the ship was 91 years old and to be kind and gentle to her.

Me and the wife got to loud and we got kicked out and police called. Way overboard.

Everything

Do you like history? Art? WWII history? Ghost/paranormal stories? The Queen Mary has so much to offer. We enjoyed the free tour but had the best time exploring on our own too. The only negative would be that we had hoped to grab something quick at the Midship Marketplace after returning to the ship in the evening, but it seems to close fairly early. We never did experience it.

Room was large and convenient but you could hear staff speaking on walkie talkies in the morning, which was disturbing. The room could use a refresh and parts smell a little musty. Dinner at the dining room was very nice, but the breakfast buffet leaves "A LOT" to be desired at it's ridiculous price. Front staff was extremely nice and accommodating. Room needs a refresh. Empty book shelves and broken bathroom tiles, as well as the noisy toilet at night is not my idea of a good sleep. 1/2 of the TV screen was blacked out and I reported that, so no TV to watch.

Would recommend for a one night stay before cruising.

everything was great

Pretty cool

We enjoyed our stay here. Our daughter loves history and the boat is like a big museum. Good options for food. Staff is friendly and always willing to help. Keep in mind this is an old cruise ship so there are a few quirky things. The bathtubs are normal size to the eye but very narrow in the bottom which could be an issue for some people while standing to shower. There also aren't many outlets in the room and none near the beds so keep that in mind if you have multiple devices to plug in at night. Our window was drafty but the hotel provided us extra blankets. The walls are thin and you hear everything. We are pretty flexible travelers so none of this ruined our experience. Book your tours early as the do fill up fast and only offer a certain number and times each day. Overall we are very happy with our stay here!

Observation Bar was a cool experience. The dining room was average at best. Walking around the ship and looking at the history was very nice.

All good.

Staff were great. Room walls extremely thin. Other patrons do not respect quiet times or realize/care thst others can hear them.

The location and onboard amenities were the best part. The trash truck showing up a 5:45 AM EVERY DAY! That was a bad deal.

Will visit soon again!

The queen Mary itself is unique and interesting. The staff is unfriendly and unwelcoming. I would recommend just taking a tour if you want to see it. I would not stay here again

The staff was very caring and professional! The rooms were clean and they did offer us a ride over to the cruise ship. Such a big help! Thank you, Queen Mary.

Although we opted to stay 2 days here for all the fun and adventure. We could have stayed one and fit it all in . Such a stunning place to stay . Historical sites but it does not hearing or A/c and the beds are not for the faint of heart. The mattresses might have been as old as the ship jk but seriously if the mattresss where more comfortable I could have been able to rest and do more . That’s ok I’m 54 and it comes with the territory. I am glad we experienced it but I probably couldn’t stay another night there because of the low comfort level of the bed. But it’s definitely I must do once in your life.

Amazing experience. Helpful staff.

Amazing staff and unique place to stay!

First time staying at the Queen Mary prior to our cruise. Had a wonderful time. A lot to explore and we learned so much. Nice walking path to restaurants. Easy access to cruise ship. Enjoyed the Promenade Bar for Karaoke night. Will definitely return.

One-night stay was wonderful. The Embarkment tour is a must to really appreciate the Queen Mary. Afterward, exploration on your own is encouraged and few nooks are off-limits -- very refreshing!

It's historic property nice to see it being open to the public for staying in or as a venue for special events!

Beautiful historic ship. My kids and I had a wonderful time exploring and learning more history

Nope.

I loved our stay it was sooo nice the staff was so friendly and welcoming

Experience and lot to see, definitely a fun trip

Staff were wonderful. Had a nice time with family.

We loved our stay. The property was clean, the staff were friendly, helpful and attentive. We ate at 3 of the eateries and the food was delicious. We also took the gratis Embarkation tour which was interesting and informative, There is lots to explore and learn. We had a lot of fun, and enjoyed our stay.

Love the nostalgic looks and vibe but I think needs a better blend of modern lighting and make over to capture both. Just paint and a couple of things don’t do it … bathrooms look good.

Staff was very helpful, the Speakeasy was rather enjoyable. Only realy issue i had was bed was a little uncomfortable and room was warm, but not really a problem. Would definitely book again.

N/A.

This hotel is a history lovers dream! From check in to amenties, I felt I was time travelling to a classic era. Can't wait till we have a chance to stay on this beautiful ship again.

If you don’t like sleeping this is the place to stay. The walls in the rooms are paper thin. You will hear everything in the hallways, your neighbor, above you, etc. Bring ear plugs so you can sleep. Room was clean given how old it is and up-kept pretty well. The bar at the observatory deck has a great view but drinks are not great. Had dirty martinis that straight tasted like sea water. Staff was ok. They won’t go above and beyond but you are staying at 3 star hotel so that should just be assumed.

The room we stayed in the bed was broken and we slept at a slant. The bar area was ok but limited picking when it comes to different seltzer or beers, and also not enough seating for the amount of people that were there for a Cruise the next day.

Room was filthy and had an awful smell. There were flies everywhere in the coffee shop. Bedding didn’t smell clean.

Nice and close to Carnivsl. Restaurant has Great food for a great price.

Great Nostalgic stay. Great for ship lovers.

Rooms were super cold no fridge

Staff was very attentive. They had people help with our luggage. The room didn't have a minifridge as I had requested which had to be brought in for an extra charge. There was no microwave in the room or coffee maker. Did come with 2 free bottles of water. There was only 1 wash cloth upon arrival. I had to ask for more at the front desk for my husband and I. Bartender was rude and drinks were overpriced for the quality. Staff was closing the outdoor area early despite customers still being on the observation deck during buisness hours. Room was clean and temperature was fine having access to open window ports. We enjoyed the Haunted stay and had a few paranormal experiences in the hotel room. Beautiful ship. Bed was comfy.

Upon check-in, we were told there was a strict 10 o’clock noise curfew. We were also told that there were two events that night. What we were not told was that the curfew only applied to guests and not the events. As a result we had pounding music echoing through our two state rooms until after midnight. It made for a miserable night and significantly diminished our experience.

The check in was terrible and the staff was as not helpful. Also never called me to let me know the room was ready. Then the room was dirty and there was urine on the toilet when we entered the room.

That ship is not going to last long. Very poor maintenance.

Presence. I could feel the weight of years and history in every moment of my stay. She exudes a sense of grandeur, importance, and that she made a difference in the world. Long Beach has done a great job of preserving her essence and providing information and accessibility so visitors understand why her enduring legacy matters.

Such a cool place for adults as well as for kids. Loved how well preserved the ship is. I definitely will be going back.

We loved the Queen Mary’s history

A piece of history to be part of and be charmed.

We enjoyed the quaintness of the hotel, food quality, tours of the historic aspects, and the new speakeasy. However, we had terrible service at the restaurant -- we couldn't find anyone when we needed additional sauces or to get more coffee... The rooms are also a bit dated (in an old way rather than a quaint way), though we did have plenty of blankets to keep me warm on a chilly night.

Breakfast brunch was good

It was such a unique experience staying aboard a mostly original ship. Walking through the corridors and public rooms genuinely felt like stepping back in time; probably the closest most of us will ever get to experiencing the atmosphere of the Titanic. We also had great food at both the Promenade Café and the Chelsea Chowder House — everything we ate was delicious. The only downside, which was completely out of the staff’s control, was that the room temperature couldn’t really be adjusted and it was very cold at times. We were also gutted to miss seeing the original first class dining room, as it was either closed for an event or only accessible through a specific tour that we unfortunately didn’t have time to do. Overall though, such a memorable stay and somewhere we’d absolutely recommend for the history, atmosphere and experience alone.

Clean rooms

Loved the bar and restaurant. Upgraded to an ocean view.

So much fun

First night was great, the second night I kept hearing noises, ghosts I assume!

It was a great stay. The staff is very friendly and helpful. It’s clean. Took the Haunted Tour and was totally worth it. 10/10.

The Queen Mary hotel was an excellent place to stay. It still looks almost the same as if you were looking at it on pictures. Going back to the history, they have tours.

Staying on The Queen Mary was so much fun. We were in Long Beach for a convention and decided to stay two nights here before moving closer to the convention center. The food was great, staff was very friendly and it was an amazing experience. We were traveling with another couple and the husbands had a great time touring the ship and seeing all of the history. Would definitely recommend!

Love the Queen Mary

Reasonable prices at this location given the historical significance. Don't expect the most up to date features as the amenities are limited due to the fact that you are staying in a place that was built so long ago. However, given that, it's an amazing stay!

Another quick stay before sailing off on a cruise. The hotel was immaculate. Our bumped up room was amazingly clean. The staff friendly and professional. Hit Starbucks for a fast breakfast treat. Overall a fun night. No ghost sightings, this trip.

This was an amazing stay. To stay in a stateroom almost 100 years old, to experience the opulence of the day. You can walk about the ship, sight see to you hearts content or take the tour ($). The staff is top notch. The food is great, lots of choices. Great place to stay.

The room we stayed in was small, and the TV looked like it was about to come off the wall, and the WFI kept going out

The property could use some upgrades. The fire alarm kept going off during out stay. It was both irritating and inconvenient. The front desk staff and the staff at the bar were very friendly.

Cool history, creepy vibes, fabulous staff. Perfect for an overnight in Long Beach.

Everything it’s a perfect

This is a great choice for Long Beach. Very interesting and a great price.

Such a fun atmosphere, history at every turn, and great for the whole family!

The stay was quite enjoyable and the room was much better than what I had expected for the age of the ship.

Everything was great. Exactly as advertised.

I love staying in the Queen Mary. It’s so interesting to see all the old time control rooms and quarters. It’s just fun! It isn’t for the more boujee travelers, but if you like going back in time, this is the place. The rooms are clean and very spacious. The staff is beyond compare for friendliness and information and the restaurant food is amazing. Also SUPER convenient to the Carnival cruise terminal… just a short walk across the parking lot.

The Queen Mary is an awesome experience when just visiting the ship for the day. However, the rooms are not very nice aside from the historic factor. The rooms need a major upgrade. Meanwhile the management needs to focus on doing deep cleaning, repairing broken fixtures, doors, etc. the mattresses need to be replaced urgently! !! We had a terry night of no sleep!

Great experience

Always a great night when you stay. Easy parking and the ship is clean and quiet.

Fun place, clean room and friendly staff. Food options were awesome. Plus, no need to get transportation to the cruise port.

Terrible experience staff rude

The Queen Mary is a great old ship. We enjoyed all the historical features and notes placed around the ship. Our room was almost as large as a hotel on land. The Observation Lounge was nice with many of the old touches and great views.

Excellent history!!

Yes breakfast was fresh, that was not the problem

Food was excellent. It is a pretty cool historical ship that you can stay in.

The history is amazing!

Clean room, awesome staff

It was convenient to be at the port for the cruises

Yes

Muy bonito

The staff was friendly at check in all the way to checking out. After checking out, we were able to leave our luggage with concierge while we tour the ship. We had breakfast in the ship overlooking the harbor. The food was good. The waiter was not very attentive. We had to call other waiters to get our waiter for a coffee refill. He gave us our coffee refill and left the check on the table. No word from him at all. We even had to call the busser to bring us a to go box. We tipped him $10 for his friendly service. Even though the service from the waiter was not good, we still tipped him 18%. We figured he must be having a bad day. Overall, I give it a four star.

Our stay was great! The Queen Mary just needs a little TLC. But not so much that the historical aspects disappear. Will definitely stay here again!

The only downfall is you can't control the temperature of your room as my room was extremely cold. I ended up getting extra blankets and a comforter which helped tremendously.

Very unique and interesting place to stay. It is less than a block walk to the carnival cruise pier and has many eating options on board.

the staff was awesome the bar during karaoke was amazing and the flat bread pizza we had was good

Thank you for the stay and the tour.

If you have the chance take it

Fantastic to be able to stay on this amazing ship- more of an experience than a hotel stay- and a great tour included

guys this place will blow your mind. You need to stay here as soon as possible.

Very historic. Did a tour of the ship. Walked to the cruise port.

A fun historical property to stay at!

Wonderful stay before our cruise. Easy walk to the port. Room was clean and comfortable

It’s was amazing and cool to check out

Very convenient to stay going out on a cruise the next day. But we had a delay boarding got breakfast on the Queen Mary forgot our credit card and someone used it at Walgreens in Long Beach two days after we were on our cruise very disappointing.

Room was clean, bed was comfortable. Unique atmosphere with so much history. We stayed one night prior to a cruise. The Carnival cruise port is literally across the parking lot.

Horrible stay at Queen Mary. I will never stay there again.

.

It was excellent for 90 yr old ship.

bath tub is less slippery. Other than that, it was great.

Excellent day the tour was fantastic and it was so close to the cruise board

Such an amazing experience! I highly recommend a minimum 2 night stay to take in all that the Queen Mary has to offer. Definitely do the tours and take time to explore all of the exhibits on your own. WOW! She is beautiful, filled with history and an energy that is hard to explain. Thank you Queen for an amazing stay!

We had a great stay!

Staff was friendly and helpful

great staff

Not the newest or largest or most luxurious accommodations. But extremely nostalgic and cool.

Love the vintage room. Staff always very pleasant and helpful .

Clean room, great food, great atmosphere.

This was supposed to be a second honeymoon for us but it was disappointing. I understand that it’s difficult to keep low cost but there are some things that could to make it more interesting that might overlook some of the lacking amenities. As a former hotel exec it could be improved. Overall disappointing.

Staff was very friendly and helpful. Just be aware it is an old ship.

This ship is 100% amazing in every way !!!!such a wonderful vessel of history and beautiful surroundings.We highly recommend !!!!! When you visit it we're sure you will be back again.

Food was good

This beautiful lady is still Queen! Gorgeous original details, courteous staff, and excellent food. Perfect choice for a romantic getaway or for a throwback to vintage glamour prior to boarding your modern cruise ship.

Yes very good but pricey

Only problem , house keeping, clean sheets

My stay was wonderful. The cabin next to me was a bit rowdy. I can’t wait to come back.

We arrived late and grabbed some dinner. The food was delicious and the staff very understanding of our late arrival as they were cleaning up for the day. The room was spacious and clean. The reception staff was very courteous and helpful.

As seasoned cruisers we enjoyed our say on the QM. She’s an elegant lady. The staff was helpful and our suite was spotless. Our major concern stems from the alleged first class lounge, The Observation Bar. Patrons were allowed to scream and howler to their hearts content and at the cost of responsible parties. At another table, a patron was passed out in a chair! Really!!’ This was definitely unsettling. You must do better at managing your staff as well as your customers.

The rooms were just too cold. My inlaws had to move hotels because it was so cold and the showers were too difficult for my father in law to navigate. The hotel has such potential and though we were in a newly 'renovated' room, it had a 1990s feel still. Just seems a bit shabby for such a historic and beautiful ship. The step overs in the rooms should maybe be marked or evened out as they are a hazard. Nothing seems really clean. Walls have marks and chips from either the top down to the bottom, frayed carpet, inside closets are dirty and old. Just wasn't worth the price and we got them a different hotel after two nights. I've stayed here before and found it a bit worn down. For the parking, no food included this was a bit dear.

N/a

Food was good. Fun to see all the historical fixtures. Only problem is toilet that kept running.

Super cool experience for family!

Amenities are very outdated. Old toilet that doesnt flush well, no ac. Windows dont open. Will provide a fan and small fridge on request. However, there are few outlets and they are so old the plugs fall out. Free standing sink in bathroom with no counter space. Breakfast is very expensive. Parking is high. $35/night. I would not stay here again.

Clean room | Staff | Access to Port | Business-friendly

Staff was Awesome...

The room was clean. The staff was very helpful. The amenities there were good overall excellent experience.

It was a very fun place to stay

Yes, the bed was comfortable, staff driendly

I think the Queen Mary is a true treasure, so my overall stay is great. One particular staff member, I didn’t catch his name, he worked on the bridge deck, and then in the museum side the next day, he was spectacular with his knowledge and willingness to share. (He used to work with the USS New Jersey).

Super friendly staff every visit. Great location.. good food, drinks, and entertainment.

Had a hotels.com gift card (debit card), they would not accept it. The room just felt neglected. Not a veey good experience. Room was freezingcold.

Good experience

Eclectic but worth it.

It is a very old ship so don't expect luxury. Great location near all Long Beach has to offer.

The ship is a floating piece of history. Well maintained and worth both the self-guided and guided tours. FYI, the food at the onboard restaurants is very, very good.

Room was very clean and the staff is fabulous, friendly and very helpful

Room extremely clean, kind people every were, amazing historical place to stay and enjoy as a museum too.

Staff was rude and the room was filthy.

Room is small,no thing in room.

Great event and stay

Wonderful stepback in time. But there is no heater and it was cold at night. We did spend the entire day touring the ship and it was entertaining and interesting.

Soda machine out of order. Food was good in cafe but way too expensive. We were told that we were all paid up front for everything but took my cc for “incidentals.” AFTER we checked out and checked our bill we were charged $23 for Historical Preservation fee which we were NEVER told about. This hotel was a dump. We would have been better off at a chain hotel with free breakfast.

Cons: This place is decrepit! Carpets in hallway threadbare and dirty. Plastic flowers in the planters and poor lighting. Nothing fresh about it. The ship is isolated so you can’t really walk to other places to eat, and the restaurants are tired and overpriced. Gym is small and not well equipped. Walls are paper thin so you can hear everything going on in the adjoining rooms. Room was very cold. This ship needs someone to come in with a major interior refurbishment and add some energy!

Clean room, historic tours, friendly staff, food in the restaurants, experience itself.

We were told the hot water heater would be fixed and hot at 7am. We had to leave at 8 and still no hot water. Also, no feast in the room

Magnificent. Clean. Friendly.

The cabin.

Our stay was such fun and we learned so much!

The room was clean. The temp in the room was a bit warm, so we asked for a fan. It helped a lot to bring the room temp down.

Staff were excellent from the Front Desk to the Bars & restaurants.

Could definitely use a coffee pot in room as coffee is a mile away! It was a fun experience loved the engine room and all the history! Great time in the observation bar,good music.,

Was a great stay

Our only regrets were a couple of unexpected things. First, we were standing near the horn when it went off. Do not stand near it when it sounds. They do post the times, but I had no idea just how loud it would be. It startled all of us and hurt our ears. I wish there had been a clearer warning about how loud it would be. Second, we ate at the Promenade Cafe. The prices were high, which would have been fine if the food quality matched the cost. Unfortunately, the food was very plain and lacked flavor. In addition, our waiter did not appear clean or well groomed, which made us feel uncomfortable about the overall cleanliness and food handling. It made the dining experience much less enjoyable. Aside from those two issues, we really did enjoy exploring the ship. It was a fun and memorable experience, and we are glad we did it. However, it is probably a one time visit for us.

We had the family suite and it didn’t disappoint! It was roomy, clean, warm enough and cozy! As the friendly front desk staff will warn you - the walls are very thin so you will hear everything from the hallway and the adjacent rooms. The experience is one of a kind! Very pleasant and filled with history! If you are visiting on a Sunday plan ahead and reserve the Royal Sunday Brunch - it’s worth it! Our 5 year old was excited to sleep with the ghosts but no one visited us :)

It was great

.

What a wonderful experience to stay in a 91-year-old treasure. From the front desk staff, ticketing staff, volunteer workers, and the serving staff were all friendly and knowledgeable. For those who rate this a bad experience you have to remember it's old ship and that's what gives it it's charm. If you're looking for a 5-star hotel with new amities, then pay more and stay someone where else. It's a most stay for those taking a cruise.

Loved the Queen Mary. It was a great stay on an historic cruise ship before getting on our modern cruise ship. A short walk to the carnival cruise terminal. The room was large and the staff was great. Would definitely recommend!

Great atmosphere and amazing food!

Unique experience, the hotel is not in great condition overall. If you are looking for a neat hotel/museum then you should stay.

Friendly staff

Room clean, well appointed, comfortable staff awesome knowledgeable and courteous

What an awesome experience staying on such a historic ship! We loved being able to explore the ship on our own at our leisure at all hours — it felt like having the whole ship to ourselves. 10/10 for such a unique and historic experience! (The rooms do get COLD though so bring warm pajamas and ask for an extra blanket and then you'll sleep very comfortably.)

Staff were respectful an assisted us with all out needs

Absolutely the best experience! Highly recommend for everyone to come visit.

Great place to stay if you are going on a cruise out of long beach

It’s a very nice and historic place

The staff were very friendly and super helpful. The food was good and the ship was really cool to walk around. As this was our first visit, I didn’t expect the rooms to be as warm as they were but the staff happily brought us a fan to use for the night.

The room was nothing like the picture. The bed was awful

Very interesting stay. Staff were great, would stay here again

Yes

The room was very nice, the staff were friendly, the night life on the ship was fun!

Excellent

It was a great experience

Everything was great

Room was nicely done! Not fancy, but roomy and clean. Walls are thin so you do hear others, showers and toilets flowing. Was what I expected from a 90 year old ship.

Room was clean, staff was friendly and the ship was beautiful!

It was a fantastic stay

Staff very friendly and helpful.

Wonderful stay for history buffs everywhere! Super friendly staff, bigger room than I expected. Lots to do. Not my first time on the ship but this was the best visit!

Great place to stay if you are getting on a cruise. but next time we plan on going to stay longer on the Queen, so much to see and do around long beach.

I love the historical details of the rooms and the shared space.

I will not stay again un a hurry.

Everything at the Queen Mary was wonderful and so much fun. Everyone was nice and helpful. Will stay again next cruise!

We love the ship, being there was such a great experience.

Our room was so cold I had to sleep in my puffer coat. I enjoyed touring the facility but I would never stay there again. For first timers I would suggest a tour not a stay.

The entire experience was great. It was like stepping back in time.

The room was larger than I expected and very clean and comfortable.

this is a lovely pice of history but still requires renovation in the suites and around the ship . worn out toilet seats and peeling bath acrylic paint are not what this ship was about.

Beautiful old ship & a very unique experience. The staff was great throughout. Will be going back again soon.

Staff, clean room & amenities

Was not happy they charge for early check in. My son had to run upstairs to grab something I forgot and I was charged a $15 parking fee and I never leaves the card. When you call in for question the phone staff is very rude and not helpful. The place is very outdated but that was expected.

Clean, spacious room!

Comfortable bed but room very cool. Which we were told about. Enjoy our evening which was karaoke night. Our server was not the best kind of ignored us. We enjoyed our drinks and food. The location was great for our cruise.

The staff was very courteous and attentive, we really enjoyed our time.

Great stay

👍

Room was clean, bed was comfy , food in restaurants is ok but a little pricey , it’s a good experience all things considered just remember it’s a historical vessel not a modern cruise ship

Yes the room was spotless, the bedding was great and the bathroom very clean.

History, fun events, amazing brunch.

Yes, everything was great. Just wish we’d had a little more time to see more of the ship.

Ambiance, clean and toiletries available.

The room was very spacious and clean. We were a little disappointed with the New York strip steak we were served at dinner - had a great deal of gristle.

Excellent time, the staff were friendly and so knowledgeable, the ship is beautiful, and the food and drinks were amazing!

We loved staying on the Queen Mary! So much history and touring the ship is fascinating! The staff is wonderful and the restaurants are very good.

Everything about it was really good except for a problem with their old plumbing system.

Room is bare! No extras. Coffee station, Art Work, Coach etc. Too bad because the ship is amazing!

Loved staying at the Queen Mary, takes you back in time, this ship also reminds me of my first time cruising from Europe to NYC on the SS United States, so for me the nostalgia on being on these older ships are definitely worthwhile. Brings me to running down the hallways, watching movies, going swimming as a youth,. The room and the open porthole was wonderful. The bed was comfortable, loved seeing the telephones inside the stateroom and the polished wood. And the food served there especially the clam chowder, oh gosh even breakfast was amazing. Thank you for the memories.

Staff were very friendly and helpful.

Got to check in 4 hours early. Staff was very nice and helpful.

Love all the history info posted as we toured on our own. This was our 2nd stay and if we come back to the west coast, we will stay here again.

Staying on the ship was like visiting history. The Queen Mary is a beautiful ship/hotel. Ship was clean, fun, educational, staff friendly, and location was convenient to boarding for our cruise on RCCI.

Room was fantastic! Clean and comfortable. Explored the Engine Room areas and was very impressed with all of information about how it works. The staff were very friendly and helpful, can't wait to come back.

The room was spotless and the beds were extremely comfortable. Very nicely up to date while enjoying a wonderful historical experience. Restaurants and bar also great. Highly recommend for an off the beaten track stay.

Clean room, amenities and staff

The whole thing was Excellent!!!

Such an amazing piece of history! Great room beautiful woodwork!

Every staff member that I came in contact with was great! They were friendly, VERY HELPFUL and attentive. They were not bothered by questions, or us needing things, and had wonderful dispositions. It's the perfect place to stay if you're going on a Carnival cruise from the port. You can walk to the ship if you like, or there is a service provided to take you and your bags over to the ship. The room was spacious, not all of them are.Our room was a stateroom facing the harbor, we could see Long Beach, the water, and the activity out on the water. It was wonderful. I loved having the port hole windows that opened. We left ours open all night! The room was clean. We called the front desk a few ties with questions, and they were friendly, prompt and knowledgeable. They brought us a fan! <3 !! 5 Stars! PS: You don't control the A/C or heat in your room. The buffet in the Promenade was full and fresh. It had plenty of options. The wait staff was wonderful! There was so much to see and do, but we were only there for 1 night. I loved all of the pictures and displays with the history of the ship. The model ships were FANTASTIC! There were lots of places for Photo Ops. Wonderful place, I would stay again. We did not take any of the tours, but LOTS of people on the ship did and they seemed to be enjoying themselves.

Big rooms

Friendly staff cool experience

The property is run down and in poor condition. Some staff are helpful. Other staff are surly and unhelpful. The food is subpar and not worth the price. Likewise drinks are overpriced. The historical exhibits are interesting.

The stuff are courteous. The place is out of date, as it should, but functional. It made us feel like we are back in time. We loved it and the attractions. Plus...... they have so many ev charging station. Food is awesome too!

The room was great. We really enjoyed exploring the Queen Mary, the food was great and we enjoyed our time on the ship.

What an amazing experience clean rooms beautiful ambiance and friendly people we highly recommend staying on the queen Mary

Cold room, window would not close, no hot water.

Greatly enjoyed the historical aspect of the Queen Mary

Always a great stay.

n/a

The room was clean and staff great. It felt like taking a trip back in time.

The room was clean and adequately furnished. The bellman service was excellent helping me with my luggage during my stay.

Hotel stay was excellemt. Only negative was there is nothing around. So after a midnight ghost tour that ended 2:15 am we were all hungry. Wish the hotel had a better selection in the snack bar after hours. We had to uber taco bell that was very expensive. Overall great time. Staff and tour guides were very nice.

Food was delicious at the Observation Bar as well as at the Royal Brunch Sundays! Must try!

Our 2nd time staying here and this time we brought more 1st timers with us. Always an exquisite experience. The staff at every level are top notch and are the main reason our experiences are what they are. First time we stayed on a Saturday and we received a free glass of champagne.which was pleasant surprise.glass of champagne for everyone in our part. hot

Absolutely stunning!!!

Clean room. Amenities and staff were great.

Nice to stay on historic ship, enjoyed the video about people from old times being on it.

We loved all the history!! Will definitely be back!

This place was built in 1936 & shows. We went in January & our room was extremely warm and the temperature could not be adjusted. We did not sleep great.

Great staff

Great experience.

Did not eat breakfast

Everything was great

Clean room, great amenities 😊

We gave it honestly a one star for overall it was the lowest we could. Front staff friendly promenade staff at the coffee shop was too busy dealing with her own personal issues. I get we all have personal issues no one is exempt, but why should my husband and myself have to pay the consequences for what’s going on else where. Dinner alone gets a 5 star excellent . Room nice NO HOT WATER TEMP was at cold cold there was no happy medium NO REMEDY. For the price the establishment charges it was not worth it all all. Motel 8 at least has clean room hot shower.

Very cool to stay on a 1930s luxury liner-history aspect is amazing. Short stay and enough to do during that time. Would have rated higher, but it’s old and that may be a negative for some. Very nice, worth a stay.

The room was clean with lots of towels. Staff was helpful and courteous everywhere I went.

Excellent staff and hotel.

Staff were very helpful and nice. One has to be patient with her majesty, the ship.

Yes

Yes everything and everyone was wonderful

We did not have breakfast

Just a history of the boat the friendly customer service the check-in was easy peasy.

The ship is so fun! It was nice to be able to walk around and explore

Breakfast was good, but had a limited selection and is super expensive.

Our room was really cold. The thermostat didn't work.

It was ok

Very nice room

Really Good

Alternatively, the check in lady was very kind.

This asked about how the pre-breakfast was there was not a pre-breakfast. There is also not room service nor is there a microwave or a refrigerator. One might think this is authenticity, but there is a 52 inch television that takes up half the wall. The window didn’t seal properly. It was freezing cold. The toilet sits so low my mother actually injured herself and we had to do a report and ended up checking out early. Do not recommend at all.

Si estás CON DIOS , no sientes nada de espantos, la atención de todo el personal es EXCELENTE Y DE VALORAR hoy en día una calidad de atención así es difícil conseguir, el lugar cómodo la cama todo muy limpio , me encantó la experiencia nunca había dormido en un barco y aún más con la historia que tiene

Great Stay! Beautiful View. Historic Place

Yes

Awesome Awesome wide variety of food super delicious.

Very cool experience the staff in excellent looking forward to going back thanks

Staff was the best!

The rim and amenities are awful

Upon arrival the young man at front desk made it a point to announce to all within earshot that we were a third party booking.The chelsea chowder House and bar was not open on mondays and tuesdays, would have been nice to know when reservation was booked.Later on tuesday they opened that resaurant because many people hade made reservations months in advance for a closed day. No notice was given to hotel guests. Tuesday nite we had next door guest arguing and yelling woke us up at 2:30am and continued even after complaints to front desk till around 3 :30am and then again at 6:45 WEFINALLY GAVE UP AND CHECKED OUT EARLY ,nothing was ever done .front desk soltution was a free coffee for our inconvenience. IT WASNT ALL BAD THE REST OF THE STAFF WAS ABOVE EXCELLENT.

The was good and the place was nice.

Great breakfast close to ship

Staff was courteous. The room was okay

Wonderful step back into history

In the review above there was a mention of reviewing the free breakfast. Free is not a word I would use for the breakfast, the word I would use was expensive compared to other places. If in fact there was a free breakfast, no one told us about any such breakfast!!!

Of note: -The ship is extremely large. If you have limited mobility or a medical condition that makes walking difficult, be aware that getting around can be physically taxing. -At check-in, we were given a key to a non-existent room. After walking the entire M floor, we returned to the front desk. Three staff members insisted the room existed before finally correcting it. Staff should be familiar with their own room layout. -The bathroom was so old that it didn't appear to be clean. To be expected with such an old ship, but something to keep in mind. -As noted, THE WALLS ARE UNBELIEVABLY THIN. We heard every conversation, including explicit activity from the guests next door, from 12-2am, which frankly traumatized my 15-year-old daughter. -The front desk was non-responsive to the noise issue. After unsuccessfully attempting to resolve it ourselves, we ultimately left at 230am to stay elsewhere. -Finding the ship and parking was strange. Be cautious if you tend to get lost or easily confused. Unfortunately, this experience has tainted my daughter’s impression of the ship, and she is unlikely to return. I recommend not staying there overnight and finding another hotel in the area. I can't speak to the tours as I'm sure they are lovely, and that's the only reason I would return.

It was a wonderful historical experience. Staff was nice and most well informed, great exhibits and movies. food on board was very good.

Great staff

My girlfriend , son and I stayed a night aboard the Queen Mary. We had a good time! It’s decorated for the holidays so it made the experience even more awesome! Will definitely return

Didn’t eat breakfast but great experience

The breakfast menu was great! Staff are super friendly. Easy in and out!

The room, staff, and overall experience was amazing!

Great stay

Overcast didn't enjoy stay left day early

The experience was not worth the price

Room was historic, staff was accommodating and welcoming.

I had a nice room & beautiful view thank you

like staying in a museum

Loved this place! I hope they can continue to preserve it! One day it won't be there anymore so I'm glad I got the opportunity to stay on the queen Mary! Not just a hotel but a museum at the same time. Joe in the radio room was so kind to our kids and let them try a morse code machine. Marvin in the gift shop is a history buff and knows all about the queen Mary and various other history facts. Very interesting person to talk to. We had the best time!

The room was very nice and clean. This was our second stay, hopefully someday there will be a third. The food was very good. The only suggestion I have is that you ask your late arrivals to keep their voices down. Other guests are sleeping. I realize that it is out of the Queen Mary’s control how people behave. Noisy people woke us up and I was unable to get back to sleep for several hours, it’s hard to enjoy my stay when people are so inconsiderate. The history and pictures are amazing and interesting.

Staff did not let us know a very loud dance party would take place right above our room. Went late and shook the place. If you want sleep, don’t stay here.

Clean rooms, courteous staff. The history is amazing.

The staff are very welcoming, helpful, and warm.

Did have the breakfast

When we arrived, we notified the staff that my husband had a recent knee injury and we asked for a room as close as possible since he is using a walker. They accommodated the request which meant he had less walking to do. Staff are all very professional and helpful. We have stayed here multiple times now, and will continue to make this our go-to hotel when we cruise out of Long Beach.

The hotel, view, restaurant and ambiance were top notch. However, the thin walls between hotel rooms/cabins made for a long night as the couple next door were VERY LOUD and once they finished their sexual escapades, the sound of snoring could be heard throughout the night.

Like stepping back in time (in a good way). Friendly staff clean room, fun time at the observation bar with live music.

Helpful staff, clean room very interesting to see this historic vessel. beautiful observation bar!

The staff were very kind.

Excellent atmosphere. The Queen Mary is authentically retro without being cheesy

The historic atmosphere truly stood out. Staying aboard such a legendary ship made the experience special. We loved exploring the exhibits that were open to guests, especially the engine room tour. The room was clean, comfortable, and had that classic old-ship charm that made the stay unique.

Staying on the Queen Mary is all about the experience. The staff were awesome! The shower on the other hand was not that great.

The queen mary looks great, staff r super friendly and the vibe was really cool. Very long hallways

It’s an old ship and the rooms can definitely use some work but it’s a great, historic site and worth the stay if you never have.

Room was clean. Obviously dated based on years but has sooooo much great character.

Great

Check in was efficient snd friendly. Thank you.

Staff upon check-in

Everything about my stay at the Queen Mary was excellent!

Room was great, all staff were very friendly and helpful. Loved all the different things to explore on the ship. Truly a masterpiece for its time!!

Classical elegance, though showing its age. Biggest disappointment was inability to control room temp. They are glad to bring extra blankets (fans when it's hot), but there was no way to get comfortable unless lying in bed covered with blankets.

Incredible staff!!!

The staff here are great

N/A

This stay is definitely an experience. Staff was attentive and we were definitely entertained. If you’re requiring overall comfort and convenience I don’t recommend. Walks are thin and guest may not control temperature in their rooms. Also I was not impressed with the food. However, I 100% recommend for the history and overall experience. No regrets.

Great experience

Amazing experience.

Check in staff pleasant.Wait staff not so much. Rooms were very clean. Did not like being at the end of the ship because it made the bed slope so my feet were higher than my head. Beds are hard. Cannot control heat or air. Luckily the porthole windows opened and there were no mosquitoes. The port hole windows gave us a lovely view of 100’s of potra potties. Did not like that they had some huge concert venue there the night before so we had to be dropped off quite a ways away and schlep our luggage over all kinds of obstacles. When we came into port a week later another concert was being set up. Probably will not stay there again. I would not like to be staying when they are playing some loud music to all hours of the night.

The Queen Mary has always been one of my favorite places to visit/film. If you are into the paranormal you will not be disappointed! New Years Eve at Queen Mary is a must do experience as well! The staff was absolutely amazing. Until next time!! Xtreme Screamz at Tik Tok Stay Spooky!

The room was clean and very comfortable. And they really do a good job of keeping the original style of the room alive.

it was a great experience just feeling the history. the staff was extremely friendly and welcoming

Staff was very nice.

All around the area from The Queen Mary Hotel smells bad, plus my room have no privacy noise from the neighbors room's. The bathroom and shower water was little grey. I am handicap person, and transporting my stuff and my kids was too hard. They have ramps to tall to cross them bye, definitely this is not a place that I will recommend. And the mattress are kind of hard.

Everything was great!

The room was great and this staff were very friendly

Amazing stay! The staff rocked, loved the big suite we had and all around great. I love coming out for the music festivals

A stay on the Queen Mary is a step back in time. From the gorgeous buried wood, to the room amenities, you are transported back to a golden age of shipboard travel. We had a deluxe room, and it was absolutely charming! A great place to stay for a special occasion!

Beautiful and historical

Deluxe room with harbor view was very nice. The history and nostalgic feeling of the room and ship was very memorable. Hope to visit again and recommend a stay in the Queen Mary ship. Thanks.

The only electrical outlet to charge your phone is in the bathroom.

Staff very friendly

Ok, so the Queen Mary is vintage and that means vintage smells, vintage walls, vintage lighting, etc but the water, linens, service, etc were impecable. I had an absolutely fabulous time exploring the ship, solo, from the bridge to the communication room and everything in-between. A novice to history I was enthralled with the link to America's and found the photos fascinating especially the Queen's.

Room was good. They did say the walls are thin and they weren’t kidding. Had to call front desk 3x on late night partying neighbors. WiFi is pretty much none. Staff was mostly rude and not helpful. Clam chowder was excellent

Room nice and clean staff very friendly location very close to cruise ship parking food just okay room over priced for what you get distance to room from the lobby was really far and the rea was very busy and parking requires quite a walk so be prepared I was in pain just carrying my luggage to the room

It was a very unique nice experience. Dinner was very good (vegetables were barely cooked) but very expensive. Service was outstanding. Breakfast was very good; again, expensive. It was fun to explore and learn about the ship. Bed was a little too firm. Walls are very thin which they warn you about. Our neighbors were 20 somethings at a Marine ball. They really weren't too loud but with tjose walls and them talking till 4am it affected our sleep. Standing in the bathtub was very unstable feeling as it curves. Not a flat foot sized spece to feel stable.

I was never given a free breakfast nor information on where to acquire it. The room had vomit on the door. Parking lot was rented to a rave even and it was chaos in the flooded lot with no help to locate a way into the ship. I twisted my ankle in a hole outside in the flooded lot. I WAS SPLASHED by a golf cart zipping by. I was cold... wet..Injured.. exhausted & couldnt enjoy the bar or hotel museums due to being asked yo checl out before 10am or we would be towed? For the event needing the parking??

Harry was awesome

Everything was great! Jeff went above and beyond to help my husband and I with all our needs. What a wonderful time we had on our 53rd anniversary. 💕

Loved the Queen Mary. Fantastic staff

Food was fresh and delicious. The room, very comfortable. Highly recommend, very cool! Historically as well.

Always a great experience. The staff are all helpful and pleasantly welcoming. The room is so clean, from bedding to bathroom. This is our 5th visit and we will keep coming back.

Everything was wonderful! I wish that you had room service!

Staff was great. Room was very comfortable and clean. Loved the historic feel and originality. Lots to do on board that is so unique and interesting - much preferred over any traditional hotel.

The room was bigger than I expected. Very comfortable.

ASK FOR MORE BLANKETS! YOUR ROOM WILL BE COLD. They warned you!!

Great historic hotel. The clam chowder is amazing. It is noisy if events are happening, but otherwise it’s as quiet as any other hotel.

We enjoyed our stay at The Q

Many parts of the ship need some tender loving care. Especially the wood rails and floors.

Room was beautiful, clean and perfect

Can’t control room temp was not ideal

Nice atmosphere!

Service was incredible.

Excellent service breakfast was all you can eat for a cheap price

Great atmosphere

Keep in mind that you are staying in an antique property and that standards were different when the ship was retired in 1967. If you are expecting all the modern amenities you will be disappointed but the public areas of the ship more than make up for it.

I rated this stay EXCELLENT because the ship is truly living history. Let me set your expectations; one electrical outlet in the bathroom, paper thin walls, not sure if there is air conditioning but the room was perfect with one of my portholes open, 2 bottles of water, 2 towels/2 hand/2 face towels. This is a luxury stay if you are ready to experience ocean traveling from almost a century ago. The ship truly is extraordinary and facinating because the majority of the ship has been meticulously maintained and serves as a hotel and museum experience. Carnival Cruise pier is located (2025) right next to it….perfect place to stay and walk over to your cruise ship. Princess Cruise pier was a few miles away ($40 USD taxi ride). The staff….ALL OF THEM….were friendly, helpful, efficient, accommodating and most are absolutely in love with their job and are walking historians!! The Scorpion-class WW2 submarine next to it was a laughing touch of irony in my mind….WW2 history buffs will get it. Officer Paul Jaczek has been walking this ship’s decks for 50 years and is an expert on The Queen Mary and Titantic and loves to answer questions and share! Look for a man that is dressed like a Captain, resembles both Santa Claus and Captain Edward Smith (Titantic Captain) and has the cheeriest and most adorable grin and laugh on board!!! If you are wanting modern luxury amenities, you’ll be disappointed. This is a once in a lifetime experience for those that want to time travel!!

We could not have dinner at either their fancy restaurant or the more casual, Chelsea. The first restaurant said it’s a 2-3 hour reservation wait time, and they recommended to go to a more causal one “Chelsea”.. when we got there, THEY said it was a 2 hour wait. I feel it should be a part of the accommodations to leave some tables reserved for hotel guests for our experience. We had to go out in the RAIN to find somewhere to eat. Then we were expecting some type of entertainment BESIDES a bar. Bring that we don’t drink alcohol, Nothing else was available. I don’t think we will suggest this to anyone.

Very historic and fabulous hotel. Staterooms are roomy and historic. The rest of the hotel is incredible, and you have access to the museum bits. Highly recommend!

Not again

Awsome ship to stay on. Yes, the walls are thin. You need at least 2 or 3 days to explore the whole ship. The food was great. The staff very helpful and nice. The tour guide lady did an awsome job on the tour. She kept you interested and wanting to learn more about the ship. Definitely coming back and staying longer.

Perfect

Everything about this grand old ship was excellent. Recommend the tours to get the most out of your stay.

was perfect stay food personal. Everything is the best.

Friendly staff at check in . Clean room free bottle water

Clean room , great staff

The staff was really wonderful and it was such a unique experience!

No breakfast included, did not eat there so can not rate it

Overall I am grateful to have had the chance to stay here. Upon checking in, there was confusion regarding the resort fee-I had believed hotels.com included all feed in the price, that should be amended between hotels.com and the properties they choose go feature. While I wish there were more amenities in the room, I did find the bed quite comfortable. Dinner at the Promenade was amazing. Unfortunately, breakfast was a bit so-so, our food came out cold in the center. Exploring the historic exhibits and conducting our own version of a paranormal investigation was what truly made our stay worth it.

Great place to stay ! People are friendly and efficient . Food is excellent in both restaurants .

I've stayed at the Queen Mary a few times and each time has been amazing. Clean, magical, and welcoming. Can't wait for my next stay!

Great place to stay, stood here twice and will continue when I am in the area.

Love getting to be in the midst of history!

This was a bucket list for my boyfriend and I. We did the Haunted tour also. LOVE the staff up front and everyone we came in contact with!! Don’t miss this one if you have a paranormal or military interests! Historical, visual art and restoration was AMAZING!!

Room was in good condition. Had i known that there was an extremely loud Halloween function going on all night i DEFINITELY would not have booked it. I was so excited to be there and explore the historic ship but it was completely spoiled by the event. The staff was wonderful

They have some interesting displays on board, including models of other famous ships, which were enjoyable to look at. Unfortunately, we didn’t have time to take any tours since we arrived late and were departing the next day. We did eat at the restaurant on board, but for the price, we would have been more satisfied eating at a McDonald’s.

Part museum, part hotel. The rooms are adequate but there is not much sound isolation. Nice experience for the history buff.

The history preservation... the music... and we came during a party where everyone was dressed in time-era dresses, etc. It was perfect.

The room was spotless and the tour guide was awesome!

Many things to look at. Great luggage hold, ride to terminal! Staff was great.

VERY friendly and helpful staff, especially Elle at the front desk! The Sunday brunch and music was AMAZING. The Promenade Cafe could use to have quicker service, better brunch and new counter tops. The burgers were wnoderful as was the bacon and yummy toast. Wonderful but pricey appy’s in beautiful Ocean Bar, music was great. The food at the Marine Ball was excellent, great service. Loved the museum and all the info inside the ship. Thank You!

Yes

We didnt eat breakfast

Fun stay on our way to cruise!!

The ambiance was great. We stayed one night and really enjoyed the food and tour.

Close to port.

Clean room. Friendly staff. Food was good but rather expensive

Nice Spacious Rooms Close to Carnival Cruise Terminal

It was sad to see the state of disrepair and the dark dingy decor was very depressing.

The room was very nice. Spacious for a ship. Shes celebrating 91 years old and she is fantastic! The historic charm is beyond compare. Some people complain thats shes old but lets see what you look like at 91! Exploring the ship was amazing. Staff was great. We got a frodge for medications. Just asked at the desk.

Clean room and friendly staff

Too expensive for not offering even the basics like heat or air conditioning. It took 45 minutes to get to the Uber stand because the golf cart didn't have a driver. Rookie mistakes!

Breakfast is available but is fairly expensive - but there is non other available close by.

Great fun exploring the ship, especially for the kids. We were really happy to stay here.

We have stayed here many times. We stay here because we pay extra to park while one a cruise. When we booked the room, we even called to be sure that we still could. We were told that would be the same as normal. But when we got there...a carnival was going on and there was no parking. Not happy, we could have stayed somewhere for a fraction of the price.

Cool place will stay here again for sure

It was old but huge and we loved it!

Overall, everything was great.

It was nice

A unique, historical experience that I hope as many people as possible have an opportunity to experience.

Attractions don’t open till 10

Clean room, friendly staff, great food and drinks. Will be back soon

Clean room, friendly staff, beautiful property!

Five stars for the historic nostalgia that the ship offers. However, it is old and could use some upgrading. Someone would say no because it would ruin the historic feeling. I think it would be nice for them to fix it up, but also keep that same feel

The stay in the queen maryvwas absolutely WONDERFUL!!! Every staff member was super nice, helpful and very personable. We stay for Dark Harbor which was also Amazing. If I could live on the ship I would. Mad props overall

Everything was perfect!!!

We thoroughly enjoyed our stay. Room was comfortable and the nostalgia/history was great. We would have appreciated the heads up about the music that played in the evening through midnight. Being made aware of the earplugs ahead of the next morning would have made it a true win.

Clean room, good breakfast, very friendly staff

Wonderful Stay!

Wife has mobility problems Getting to the frontier door was extremely difficult. Once there it went well

It was fine because of its proximity to the cruise port. The room was warm, they brought a fan that was iffy, had to fidget with buttons to make it work. No regular milk at the coffee bar on first day or the next before we checked out. They said they offer a shuttle to cruise port but when we inquired were told they do have it but only when someone is available to do so. Was told we could just walk around the black netting containing the Halloween fair. Again, not a horrible stay but just not for us.

Nice rooms. Great history.