Quality Inn Little Rock South

The hotel and room was clean. The staff was accommodating and kind. The breakfast was a full hot breakfast, not your typical cereal and juice bar.

I was suspicious of the cleanliness. Bedroom sheets had some weird stains. The shower in one bedroom didn't have hot water. The smell was like stale air that reminded me of those moldy beach rentals. Breakfast was meager, eggs tasted horrible.

We got two bedrooms, and they ensured to give us those connected ones. The price for two rooms was great. Location worked for the U-Haul truck. I was suspicious of the cleanliness. Bedroom sheets had some weird stains. The shower in one bedroom didn't have hot water. The smell was like stale air that reminded me of those moldy beach rentals. Breakfast was meager, eggs tasted horrible.

Nothing Roaches in the 1st room I booked had to be moved

Roaches in the 1st room I booked had to be moved

The staff was rude. I was told to leave at 8am yesterday before checkout by the police saying the owner of the building said it ŕ 3 visitors i n my room but it wasn't it was 2. I had to sit outside and wait for my tr2

Clean room Orange juice. Too much water

Bad

Clean room Orange juice. Too much water

The only good thing was that the actual bed was comfortable, but the blankets had cigarettes holes in it and they still looked dirty. The other good thing was that is was right off thr highway. The motel looked very dirty and run down like it hadn't been painted or cleaned or any updates in 40 years. It looked like a motel in a horror movie. I didn't feel safe there with my family, but my mother in law was the one who found the place while we were making our way back home from another state through Arkansas to our home state after that from a family funeral. The guy wasn't very friendly and there was another guest in a room or two over room us that was yelling for like two and a half hours and we got there a little after 11pm and I didn't want to hear that crap, so I literally had to turn up the TV loud so I wouldn't hear him. That's ridiculous. Then the next day we left to drive back home for another 5 and a 1/2 hours. I accidentally left my cosmetic bag which also had other personal items in there including anxiety medication and other things and I didn't realize it until a week later when I was unpacking because normal people don't unpack until after a few days because I had to go back to work that was the last thing on my mind. That's when I realized my bag was missing, do I called them and got the runaround with three different people who never once greeted me properly on the phone saying this is Quality Inn how can I help you? All I ever got was a hello when I called. Who does that?! The third person I spoke to was a lady and she said that she texted the house keeper about the bag, but she's not answering her back about it. I said oh that's suspicious seems to me like she has my bag. I said that's really some bullshit since that's the last place I know I had it because I used it there and it's a shame that you don't have honest employees. I said I really need my freaking bag now. Pos motel and pos employees who have 0 customer service/people skills and who are lying thieves!!

Pleasant

Staff was understanding and nice to me,room was clean,i almost didn't stay because of reading reviews,but i needed a quick stay for short period,prices reasonable,they charge a deposit but as long as you treat there property right you will get it back.

None

Bugs in room, cold shower, limited poor breakfast, weak watered down coffee, cigarette smell in hallway

Only one lamp was able to be plugged in and only one lamp had bulbs in it

Right off the highway Only one lamp was able to be plugged in and only one lamp had bulbs in it

There was no hot water. Holes in the walls. The hallway wreaked of weed. But the staff was nice and I just needed 7 hours of sleep. Beds were nicer than anything else.

Front desk The water was not hot, the beds were not comfortable, holes in the bedspread

Front desk The water was not hot, the beds were not comfortable, holes in the bedspread

the staff and the breakfast Roaches in the room and you cant take your food in there

the staff and the breakfast Roaches in the room and you cant take your food in there

I didn’t get the room I paid for my bat remote had no batteries

Pleasant

The room was bug infested, the hot water was cold, the furniture was water damaged and the room was unfinished.

Room needed major updating. Room had been smoked in and I paid for a non-smoking room.

The only good thing was that the actual bed was comfortable, but the blankets had cigarettes holes in it and they still looked dirty. The other good thing was that is was right off thr highway. The motel looked very dirty and run down like it hadn't been painted or cleaned or any updates in 40 years. It looked like a motel in a horror movie. I didn't feel safe there with my family, but my mother in law was the one who found the place while we were making our way back home from another state through Arkansas to our home state after that from a family funeral. The guy wasn't very friendly and there was another guest in a room or two over room us that was yelling for like two and a half hours and we got there a little after 11pm and I didn't want to hear that crap, so I literally had to turn up the TV loud so I wouldn't hear him. That's ridiculous. Then the next day we left to drive back home for another 5 and a 1/2 hours. I accidentally left my cosmetic bag which also had other personal items in there including anxiety medication and other things and I didn't realize it until a week later when I was unpacking because normal people don't unpack until after a few days because I had to go back to work that was the last thing on my mind. That's when I realized my bag was missing, do I called them and got the runaround with three different people who never once greeted me properly on the phone saying this is Quality Inn how can I help you? All I ever got was a hello when I called. Who does that?! The third person I spoke to was a lady and she said that she texted the house keeper about the bag, but she's not answering her back about it. I said oh that's suspicious seems to me like she has my bag. I said that's really some bullshit since that's the last place I know I had it because I used it there and it's a shame that you don't have honest employees. I said I really need my freaking bag now. Pos motel and pos employees who have 0 customer service/people skills and who are lying thieves!!

Outstanding place

I took minutes for the front desk clerk to even appear. Not helpful with restaurant suggestions. Bug crawling up the wall of our room. Water did not get warm for our shower. Disgusting carpet. The most meager breakfast. And the ice machine was not working. Thankfully the bed was comfortable and air conditioner worked!

It smells weird.

HORRIBLE

Check in was fine. Reception, hallway and our non-smoking room were smelly. Shower was tepid. Stayed 1 night on route with our dog. Would not stay again.

El mal olor a cigarrillo es insoportable aún estando en el área de no fumadores y se que por el precio no se puede exigir tanto pero sábanas limpias es lo mínimo que se debería brindar

Just there

Bugs, the TV, fridge, microwave, coffee pot and light did not work. Stunk like cigarette smoke but it was a no smoking room. They didn't offer to fix anything or move us to a good room. We have insulin that needed to be refrigerated and all we could do was put it on ice

The room had live roaches as well as dead roaches, dirt and dust on the wall, the table was sticky, inside and outside of the microwave was dirty, hair and live roach in the tub.

Staff was extremely helpful in getting my aging father in law with dementia to his room with all of our bags. It is rare to find people who still care to help others and we truly appreciate it!

There are a lot of homeless people which isn’t good. But everything else is great!

Hotel needs a facelift. Old but clean. Service is OK, not great. Good value though for the money.

Bugs big cockroaches are water roaches

Two bigs ass cockroach’s in bathroom

Very quiet

We enjoyed the stay. Price and the room was nice.

Probably one of the worst places we have stayed at

There was a light outside in front of my bedroom window that turned on and off all night long, which was kind of annoying

Pulled up to the hotel with broken windows broken down vehicles look like a crack house unsafe feeling did not even check in and gave them my $65 for the night because I was literally scared of checking in

The staff are amazing they help me out to order my dinner and explained what is around the area. Downtown not far from the hotel and the breakfast was superb Thank you for having amazing staff

Breakfast was awful.. Very bad

The girl working the front desk was polite., kind, and very helpful. They should give her a raise

Cons: Outdated, worn carpet. Stale smell in hallway.

Room was dirty , and awful smell

Room was clean, towels were stained and smelled of cigarettes, and there was zero hot water. When we informed the front desk we were told we have to run the water at least 10 minutes and then it would get warm but we were on our way out the door at that point. That information would have been good upon check in. Also if they are going to allow smoking in rooms linens should be kept separate.

Very friendly staff. Good location. Excellent beds and shower. Hotel is old and it shows. Continental breakfast was 6 to 9 am. At 6:45 am it was out of almost everything including coffee cups and napkins. The nozzle fell off of the waffle batter dispenser. There was a nice amount of gravy for biscuits and gravy but no biscuits.

The sign wasn't even quality inn. The place had a Comfort Inn sign up half lit. When we checked it it was dark and faint smell of cigarette smoke. When we got our room, it was dirty and the mattress had blood stains on it. Long story short, we didn't end up staying the night.

Smell bad the carpet

Roach infested

This is a beautiful hotel and a great place to stay during the holidays.

The rooms where jus a tad bit dirty

It's a trap house. There was prostitutes and drug deals outside the door. Our room door had no security lock. The coffee pot still had the thing in it where someone has made coffee. The first room we were in the fridge did not work. I requested a smoking king room on the ground floor and got a double non smoking because they had no king smoking.i couldn't cancel because I didn't make my reservations until after 3 pm so I would have lost my money for a room I did not want!! Run from this place and the 3rd party vendor Hotels.com!!!!!!

It was good

The breakfast provided was equally dismal. There was hardly anything to eat – the bread was stale and had an unpleasant odor, and there were no fruits, muffins, or eggs available. The only options were milk and corn flakes, which is far from a satisfactory breakfast spread. Given these numerous issues, I would strongly advise against choosing this hotel. The lack of basic amenities and poor maintenance make it a place to avoid.

its not a good hotel

This property was really gross and in an unsafe area! Their hot breakfast was broken down and dirty. I get it was cheap but do not stay here.

Not for a single female traveling alone

No hot water. Tv not working. Breakfast leftovers at least 2 days old. Ice machine not working

There was a cockroach in the bathroom, that was after I gave a pass to the smoke detector being removed, cable wasn't working, toilet seat was only held on with 1 screw, the main light to enter the room was out. Told the front desk and they acted like it was a complete surprise, they offered another room but it would also not have a smoke detector. I didn't want to stay at all. They wouldn't refund, even after I offered to pay one of my 2 nights I was supposed to stay.

did not refund me saying that I made the reservation with Travelocity and that it was out of his hands. I asked him to give me a receipt with the date of the checkout and he said he couldn't do that. I asked him to print his name, sign, and write the date I was checking out and he said he couldn't do that. He is stealing money from me.

It’s great but need fix of shower curtain there took off almost fall it’s lack of maintenance and need fixing everything

Parking

Friendly stuff

Staff was rude, bookes a downstairs smoking room. My son and i are disabled they put us in an upstairs room, no elevator. Room was old and nasty with stains on the bed, looked nothing like the pics they have online.

This hotel is something out of a horror movie.. The mattress was the nastiest thing I’ve ever seen. The bed cover had cigarette burns on it Aluminum tape around the window for insulation The door wouldn’t even shut let alone lock. The whole building smelled of cigarettes and weed. We are not prissy and thought “let’s see the room” after we saw the room we went and checked out and another customer was in the same boat and she got her things and left as well.. DONT waste your money

honestly the place is very dirty it smells of mold plus there are cockroaches (I took photos and videos) in the area reserved for breakfast. I am very very disappointed

It was a dump

It was dangerous, unsanitary, and rundown. I checked in and immediately checked out. The door’s deadbolt was missing, carpet was dirty, bathtub was covered in debris as if it had not been clean in years, toilet paper handle was missing, walls were moldy, and beds were stained. The place should not be rented out to people at all. I’m trying to get refund for it but no response yet

Okay conditions. Wifi spotty at best. Also, no breakfast options neither.

A mouse ran across the floor and to top it off they tried to charge an extra fee to cancel and over charge more than what i stayed. And sent me back and forth to the customer service online to them. There is no cleanliness. Customer service is not good. They were nice at the front but acted as if they were not aware of the condition of the place.

That was the nastiest place I have ever stayed at in my life. Rooms were filthy dirty, ice and soda machines were broken. If we had another option at that time of night we definitely would not have stayed there.

Tt was dirty/dingy and the threshold between the bathroom and the room, the tac strip was sticking up and pricked my feet.

Ok place to stay

They have breakfast in the morning and most rooms still have ironing boards and iron

We paid extra for a pool-view room and wish we didn't. The pool was "closed" with tarps and tires over it (in the summer). The fence surrounding the pool was falling down and the room window was cracked. The room itself was decent and the bathroom looked recently remodeled. The hallway outside the room wasn't great. Breakfast was a joke. It was a pre-packaged 'danish' that was horrible. Overall, the property worked for our overnight stay.

People sleeping on the bench outside, unjeot property.

The place was dirty. Our shoer curtain had mold on it.

Clean

It smelled like someone urinated in all the vents. This place was unkept, in an unsafe neighborhood, it was disgusting. Please pay a little more money and stay somewhere of a much better quality.

I'll never stay at a baymont ever again. Cant believe the franchise lets this BS go.

We requested a roll away bed when we reserved the room and they did not have any available. I rented the room that was supposed to sleep 5 people and the room they gave us did not. There was no hot water to take showers. They said they had continental breakfast and they did not. The staff was friendly. There was no air conditioning in any of the building except for in the rooms so it was really hot in the hallway and office area.

The sign leading to the property was not lit. It looked like all but one of the bulbs were not working. The one that did work was very dim.

The pool was covered and look so nasty. It was very run down. The trash outside was overflowing. No A/C in entrance. Sticky floor and sticky tables (we were there before breakfast opened). NO HOT WATER! The TV remote did not work. Worst motel we've ever stayed at and we're not picky. We assumed the Baymont name was good.

No lie. This place sucked. My coworker and I had no hot water the whole stay. 3 nights of no hot water. The place has a smell to it. The pool is out of service and very unkept. The whole place is falling apart. Honestly. Not worth the $65. More like $20. Save your time and money. Skip this one.

There are bugs in the bathtub and the whole place needed a thorough cleaning. No one should be staying there. Very bad part of town.

We checked in late. Staff friendly. Bed hard. Ice machine about to fall through cabinet. Music played in parking lot til well past midnight. Baymont always been a joy. Not tonight

This hotel was okay for the price we paid. It was clean but the carpets in both the room and the hall felt like they were from the 1970's and it's just hard for old carpet to feel clean. It's time to pull up the carpet and put in flooring. It felt like an old hotel that had been redone (marks on all the doors where previous room signs had hung), bangs and marks on the walls, broken pieces on the corners of doors, etc). Good enough for a quick sleep while on the road but not a place for a longer stay.

The hotel was out dated. Needed a facelift in lobby & vending machines. No hot water at all. would not stay at this location again.

Water was cold. Blow dryer, t.v., phone did not work. Didn't serve breakfast till 10 am. It's the weekend so breakfast isn't supposed to end till 10 am. They put it up at 9 am.

The stat was horrible. There was roaches in the room. The picture on the app was nothing at all what the motel looked like. We had a window in our room looking at the swimming pool and there was a trash can in front of the window full of trash. There were also mattresses laying on the ground. We went for the breakfast about 6:16 AM and the coffee was not ready so we ended up going else where for coffee. I will never stay at this motel ever again. It was a horrible experience.

Though the staff is nice, the hotel needs to be updated.

Would not stay there again.

Very clean, excellent breakfast and next door is Bandanna BBQ which had great food.

Check in was great. Staff was friendly. Property itself felt kind of dingy and run down. Room was OK and beds were comfy.

Hotel pictures on site look way better than once you arrive

Old building .Secluded area. Seems like a security risk

Convenient, affordable!

we love staying there's the girl at the front deck was very friendly

While cleaned well, the property needs to be updated. The fixtures and furniture were decades old. The parking lot was in need of repair. The carpet was worn. Again, it was all clean. Just in need of updating/repair. The evening staff at check in, was very pleasant and attentive. The morning staff when checking out was polite, but too engrossed in his phone to pay attention to guests coming and going. The breakfast buffet was nearly non-existent. Perhaps it was just a slow morning, but at 6:30am, with no one eating in the breakfast area, it looked like the staff had simply put out the leftovers from the previous day.

Clean and convenient

Pool was covered and nasty, limited services, no food close, room had a funny smell, no hot water

We were not excited about the hotel appearance. Looked real run down. The pool was closed and gross. The window drapes were ragged an torn the ac didnt work well. Big roach in the room and very dark and muggy smell. Not to mention breakfast area was not a sight to see...very dirty. SORRY not a happy stay.

Do not stay here. Exterior of the hotel is falling apart along with the interior. The inside smells like cigarettes and mold. Cockroaches everywhere. The a/c never worked in the room. Blood and random stains on the bed sheets. Towels in the bathroom were brown. Absolutely awful.

Majorly needs updates/repairs. Trash all over the grounds.

To whomever is reading this review, you should know that this hotel in no way looks like the pictures. The place is in really bad shape, dirty, stains everywhere. Even the bed sheets were teared up and dirty. I was embarrassed in bringing my wife to this hotel. Shame on the owners of this place for false advertising the shape and condition of this hotel with their pictures.

Good for the price. Room clean and comterful. Can not commit on staffing. Did not have any need. Like I stated earlier not real fancy, but clean. Would recommend.

Everything ok

The property was not kept up with or is changing hands. Did not look like the picture. Staff super friendly. There was a mouse in our room. The breakfast was minimal and we ended up not eating there.

The smoke detectors were missing in our room.

The hotel seemed to be overall very dilapidated. The fire alarm was hanging by the wires, it smelled of cigarettes, there was a cigarette burn hole on the bed spread, the curtains were shredded, the ice machine worked but definitely needed repair, and the inner corridors did not lock to the outside. The “breakfast” included bread for toast, Debbie cakes, a waffle iron but I didn’t see the mix, and some cereal.

Close to freeway

Did not look like photo

Overall it was ok, the only complaint I have is that I asked for a wake up call for 5:00am that I never got and the parking lot was a mess with junk cars. But the sleep was good.

The hotel was clean but very old. The hot water was very lukewarm. The website said hot breakfast, but due to Covid, no breakfast. Do not know if would stay here again.

Hotel is run down, not at all like the pictures online. Service was "ok"... Fitness center closed and hot breakfast unavailable with Covid as the excuse while other hotels in the area provide both. That being said, the room was clean and the beds comfortable.

The pictures on site for hotel are false advertisement. The hotel is run down, trash was in doorways. Rooms look horrible. Stains were all over sheets. I had to get them to move me to different room, then I just ended up leaving that room also. Didn’t feel safe.

the room was dirty garbage was already there and no new bedsheets stingy smell was coming thats ybwe left the hotel room right away i want my refund back .

My boyfriend truck got stolen while we sleep.

Front desk was supper sweat. Room was already warm and comfortable. Clean, nice TV. Bed was great. Will stay again

Breakfast was good.

The room needed painting and repairs.

The place is a little rundown but breakfast was good and attendant was friendly

The lobby and the non-smoking room reeked of cigarette smoke. The smoke detector did not have a battery in it.

This room was clean and nice.

Great

Everything! It was a rundown hole in the wall with no breakfast at all nor working ice machines. Worst trip ever!

It looks like it was recently updated and done well. I would stay here again for sure!

The hotel doesn’t look like in the pictures very poor conditions the hotel needs a update SAP

Dirty room, dirty towels, bugs in the room, it was a Terri experience

Was clean but there was no hot water. Told the front desk and they asked me if I ran the sink and shower at the same time for a while. Didn’t understand that it didn’t have any.

The tub was stopped up stains in sheet and air didn’t work

The room itself was fine, nothing special or really to complain about. The bathroom didn't smell clean, although visually it was clean. We checked in during the evening and left in the morning, when we woke up the next morning there were cockroaches in our shower... gross. It wasn't a small one, probably the biggest one I've ever seen. I asked for a refund and was told a manager would reach out to me, never did. I had to call back myself

I loved my stay and the staff. Was a little disappointed that the room didn't have a full body mirror.

Once arriving the inside felt dark and dingy.

Stay was ok for the price I paid. The room was kinda clean but too many roaches in the bathroom to relax. I was disappointed because my first few stays were great.

Very impressed with the desk clerks friendliness and hospitality.

Pleasant environment to stay at very convenient to access freeway

The pictures are deceiving. The location was bad. Not close to much plus its a bad part of town. The outside and parts of the inside were not good. No hot breakfast. I guess due to covid. But I can't eat cereal or waffles for breakfast so I had to go to McDonald's for eggs and sausage and coffee. The room was clean and the beds were comfortable. The carpet throughout needs replacing. The paint job throughout needs a professional. Pet friendly, ahh, not so much. And the smokers need to go outside and stay about 25 feet minimum away from the entrances. Overall the hallway we were in was pretty quiet but the maid did try to come in our room even though we asked for a do not disturb hanger and had it on the door. As we were checking out, the maid was nice and told us to be careful. The checkout person wouldn't give us a receipt because we used Hotels.com. I wouldn't stay here again unless I had no other choice.

Excellent staff and service, quality is value, and this facility provides that

The bed was not so good! We could not sleep! It was hard as a rock! The coffee in the room was amazing! Just that bed, was aweful! The breakfast was ok! I suppose due to covid! My husband took me to breakfast somewhere else because he said the breakfast wasn’t any thing he wanted! Other than that everything was perfect! Thanks