Embassy Suites Little Rock

Stayed here for 4 nights due to a wedding we had to attend nearby. Breakfast foods are the same everyday. Friendly staff (especially the Asian lady that works there. She needs a raise!) and professional. The swimming pool did its job for my 8 year old. The only hotel in May that had their pools open. The rest I've called and they told me theybopen after Memorial Day, and that's when we were leaving. My only complaint was the walls were too thin. Heard next door having s*x in the middle of the night. Luckily it jbky happened one of the four nights. Embassy Suites isn't what it used to be is what I was told.

Very friendly staff and great location.

Very nice and the staff were very helpful and Friendly. Nothing

The first room we were given looked like it had blood in the corner and under the furniture. The second room, everything was broken. We ended up having to leave and find a new hotel and they didn’t offer to refund or anything.

Room had leftover food on the ground and hair on the shower bottles which made it feel less than clean. Otherwise nice to have happy hour, clean pool for the kids to play and as always lots of room space. Gated paying $12 for parking in a regular hotel parking lot with no gate or extra security or lighting. It was clearly another way to make money and I could have for free and the same convenience parked at the next door shopping center.

Clean, comfortable and easy stay. Nice breakfast. Nothing

The layout was great. Kids loved the pool.

Parking - had to pay $12.00 a day for parking.

The Location was a Great Spot for what I Traveled For Very Professional

Exceptional

Clean room staff

The staff was great nd friendly Had everything in the hotel also the breakfast was delicious it was sitting in the middle of the things we could go out to eat if we wanted to shopping where right by hotel over all it was great I’ll be coming back soon maybe this time I’ll bring some friends

Cleanliness, friendly and professional staff. N/A

hors d’oeuvres and 2 free cocktails in the atrium. The property and rooms are clean and well maintained. The staff is extremely friendly and helpful.

First time staying at an Embassy. Staff really gave the perfect first impression (Akia). Very impressed about the cleanliness. I really enjoyed having a pick on what floor I wanted to stay on. Once getting to the room, it was clean and comfortable. The bed was awesome. The couch in the room needed to be replaced because thread was coming out of it, but it still sat well. It was my first time eating at a restaurant inside the hotel and was hesitant at first. Oh, when I bit into those lemon pepper wings and fries, it was delicious. I am looking to book again soon.

We love the added sitting areas in the rooms. Great breakfast. I had reservations for a king bed, but the room had 2 queens. Little disappointing. Pet friendly: I didn't have a pet but was giving a pet room. I don't like staying in rooms where there have been pets.

The common area was very nice to talk with friends!

breakfast was good - convention area was good - - never knew that they had a restaurant - room ok - NEED GRAB BARS IN SHOWERS and BATHS we had many older people at the convention, I am 79, wife 80. Very over priced - Booking.com price was $100 to $150 less than hotel pricing for the general room type I needed.

Exceptional

I do have 2 complaints the WiFi wasn’t that great, it was slow. The AC broke when we were there and they didn’t tell us. It was warm in the room and it was only went I went down to tell them I found out. So glad I travel with a fan!

Staff was very friendly and helpful.

Great I order mobility room bath room not safe pat for

Good location and value

Exceptional

Superb

Superb

The embassy Suites is a wonderful place to stay. I'll be coming back

The morning we did have breakfast, we didnt know the weekends opened an hour later than during the week, we had a baseball tournament this weekend. We got up for breakfast and found out it was an hour later than we thought because it was saturday, which i guess was a good thing because we were already downstairs when the huge line started to form or it would have taken the time we had left to eat, to get breakfast. The beds were comfortable. There was one male employee who even came up to the room to assist with the tvs not working. Also let me borrow scissors for a team gift when mine were dull. He was about the top 3 most pleasant things about the hotel. The pool was cold and so chemically that my children didnt even want to swim after 30 min. You can also smell the pool from the parking lot it was so dosed with chlorine. As soon as i checked in and went to grab my bags, drunk parents in the lobby had 2 children under 4 run out of the hotel and into the street. I yelled out of sheer parental reaction at the kids. We paid and stayed and needed breakfast before my child hit the field in cabot, but since the weekend is an hour later than the week day, he didnt have time for breakfast sunday. The elevator broke down and fire trucks came. Atleast it was quick and efficiently fixed The wifi didnt work to hook xbox or any other thing up and kept booting my sons phone off. No room service was rendered the day after check in while we were at the field, no new towels, not laundry pick up, not trash nor toilet paper refilled. Paying for parking for a place you already paid double the price of surrounding hotels to stay at and still having to park on the side of the street or the back far parkinglot with only one front entrance should be a literal crime. When we checked in the entrance was full of vehicles. i paid the money to park for 2 nights there and literally had to wait 30 min for a cart to grab my things and had to take them into the hotel through the rain, i left to get pizza for my kids since it was the only thing open around and come back and there a was nowhere to park but a back lot off behind the hotel which was about a 150 yard walk from my vehicle, which was ok for my physically but i couldnt see this being acceptable for everyone. I paid a deposit i only got half my money back for and we only were in the room to sleep and get ready for the ballfield. we checked in at 8pm friday night and checked out 7am sunday morning. werent back at the hotel on saturday but 3pm-4pm and back at 10:30pm and showered and slept. NO mess left except the trash in cans they hadnt picked up and all the dirty towels in shower.

Alarm went off twice telling us to vacate for emergency. One at midnight and again at 8 am. Wasn't an emergency and room smelled like mildew

This property would be nice. It needs to be completely renovated. The rooms are nice because they are big, breakfast is decent compared to other places. Wish the pool would have been clear not cloudy, very humid and a lot of chlorine. The AC in the bedroom had been leaking. They covered it with some paint but probably needs to fix that. Make sure there’s no mold and had a smell in the room. We had an alarm wake us up at 12 AM saying emergency and telling everyone to evacuate the building but it was a false alarm. Because of a faulty air filter, no staff addressed the situation to apologize. Would be nice to have some credit back. Messing up everyone’s sleep. Forced everyone to pack their stuff and go outside.

Exceptional

Food was good

we like our over all stay was clean and staff was nice

I liked the cleanliness, the professionalism from all staff that I seen and encountered, the rooms were nice and the just the overall ambiance. N/A

Bad bad bad

Beds were comfortable! Staff was very friendly...especially the server Kathryn. She was so hospitable and friendly! Great choice of breakfast items too! The price for pets...we got a room that clearly had pets before us, the room faintly smelled of dog urine.

Superb

My stay was great but my room wasn’t clean upon arrival and I had to wait until it was cleaned but other than that it was a pleasant stay

Not clean.

Floors and carpets were stained and dirty, musty smell but staff was kind

Staff was amazing and helpful

Stayed in a Presidential Suite and expected more. The lamps were all unplugged, a couple did not work. Switches that did nothing. A freezer where something had clearly exploded/spilled significantly and not been cleaned up. The most annoying thing, though, were the drawers! OMG - sometimes they won't close, other times you have to really pull to get them open (but there are no handles on the dresser). The nightstands have handles that are seemingly there to mock you. Those are the hardest to open. The master bathroom could use a light in the little nook with the chair. The free breakfast was ok. The omelet not so much. I might stay here again. I'm not sure. It would require some thought.

Professionalism stood out the most. Greet with a smile and always asked if you need anything they would assist immediately.

All Good

Love the omelets of course. The bar tenders during evening reception are great. Staff at breakfast are so polite, attentive and quick to assist. A small improvement is when the hotel has a lot of people to make sure the bowls stay full at evening reception. I know other locations constantly refill but it wasn’t done here. However , staff was friendly. Manager walked around and gave out assorted crackers. This staff is the best out of all the locations I’ve been too and I stay with Embassy in several cities and states.

Very nice.

Everything was excellent

Great staff, comfortable, clean, and quiet rooms with all the amenities we needed. Just wish we could have stayed longer

Toilet was

On par with all the Embassy Suites I have stayed at. Nicely appointed, but there seems to be some wear and tear on some furnishings in the lobby that screams deferred maintenance (torn up vinyl seating on a bench in the dining / lounge area easily spotted in any of the elevators).

The hotel was great, nice and clean. The only thing I didn’t like that much was the food

I checked into this hotel to spend the night with a minor surgery patient however there was no wheelchair to help me get my patient from the front lobby to the room and nobody would step up and help me. The Bill men were invisible never showed up to either get me in or out front desk. Staff was very helpful, but it seemed like that people around her were just not helpful or concerned at all.

Great place to stay. We had dinner and drinks at the bar, great service.

Clean room and happy hour/breakfast was great. EV experience wasn’t so good. Chargepoint was a disaster.

Bedding passed the black light test. Hotel smelled really good throughout the hallways and elevator. Two options for parking: garage or lot around hotel. Bar area and plenty of seating/tables to sit and eat or work in lobby area.

Breakfast is always good when I stay there. The order to cook is amazing.

I slipped and fell in the shower. Need to look at more safety devices like mats or grip bar.

The fire alarm kept going off in my room for 2 days and they would not change me

Very good breakfast. And we appreciated the free drinks that came with the reservation. Room was clean and comfortable.

The bar and breakfast bar were nice. The rooms were clean and well kept. The staff were somewhat helpful, but the service could have been more professional. The lobby was clean but the elevator to the garage and the garage lobby could have been in better shape.

Bar area staff is very impatient refused to take order after I stand in line before 10 to order Togo dinner for my sick father. Technically difficulty on room service order before 10pm. Breakfast had none pork meat available

Amazing stay in an amazing hotel! Well worth the price.

Everything was nice and accommodating. Would definitely stay again

Awesome place to stay!

Yes

Very bad customer service and lost items in my room that never returned

Yes

Everything was great, fresh food, clean room

Parking too expensive.

Staff were all very kind. Room was a tad outdated, but we enjoyed the overall feel. Plenty of parking available.

The bartenders were awesome and a lot of fun

Clean room | Friendly & Helpful Staff | Excellent Breakfast

As always, our stay at the Embassy was very comfortable, though my one issue would be the sleeper couch was a bit sunken in, even just sitting on it like a couch you just kept sinking.

Great trip

Facilities were clean and quiet. Breakfast was great! Fr8iendly and effficient staff.

Everything was great. Rooms were nice and clean. Breakfast was good and staff was very pleasant

Pool was small but nice size for the kids to play. Breakfast was very good! Nice added bonus. Rooms were spacious and fit our family well.

The air conditioning was ok. It was cooler in the living room than the bedroom

First time staying here and we loved it! Definitely will stay again if we ever have to

The staff is rude and didn’t wanna help us. The bathroom door in the room locked with no one in it and took over 2 hours for someone to unlock it…. we had to use bathroom in lobby. Asked for extra blanket and got told no. Would NOT stay here again.

Great overall

Great clean

I called before arrival and the staff member tone wasn’t pleasant I asked about the evening reception time as it had changed. The time is extremely shorter and inconvenient which is one of the amenities I enjoyed and the evening reception food/appetizers isn’t enjoyable very small variety. The room clean

Staff was fantastic. Room and propery was clean. Very pretty. The pool water was kinda gross, and food from restraunt was not as described on the menu.

Parking should not cost if the hotel is not located downtown. We had air condition issues 3 out of 4 days of our stay. Housekeeping was missed on our last day. I had to request towels and trash removal at 3pm. Stains on walls and carpets, poor upkeep of the hotel. It’s not Hilton standards. Fire alarm went 4am of the morning we were leaving with no explanation. The in room coffee should be cleaned after every check out. I ran plain water the coffee maker and it was disgusting. I ran the coffee maker twice before it ran clear.

Me and my kids took a mini vacation, and we enjoyed this property. The evening snacks and breakfast were a plus. We also liked the location and how quick it was to get to everything like shopping, dining, and entertainment.

Everything was great with cleanliness, staff and parking.

Loud next door neighbors

First of all, I paid for the room upfront and the insurance plan. When I checked in, the room I had booked was not available. The check in clerk said that she would upgrade me to the presidential suite. When I got to the room, these are the things I noticed. The cocktail table in the living area, actually had noticeable clumps of dirt under the cocktail table, as if someone had work boots on and dried mud had fallen off the tread of the boot. The jacuzzi tub was dirty and I could tell it hadn’t been cleaned at all and there was a soap bottle cap in the jacuzzi tub. The sheets, especially the pillow cases, smelled as if an old person had slept on them. I actually had to lay a towel over the pillow to lay my head down. I was very dissatisfied to say the least. If it had not been an upgrade, there is no way I’d pay the asking price for such terrible accommodations. I sent a video to the hotel management. The air conditioning in the room also was very slow to cool. I was told by a staff member that it was being worked on earlier that day.

Breakfast was great, as always, just a little slow at the made to order station.

We stayed for a quick overnight fun trip with 2 teenage boys and a young child. We booked a premium double queen suite. It had plenty of room for all 5 of us. The only dostintion i could see for the premium was the snacks provided in the room. Unfortunately we did not recieve those but contacted the front desk and they immediately corrected the problem. Customer service was excellent. The breakfast is always great compared to other hotels. The only drawbacks to this location is it is an older building so some updates could make it look cleaner. The pool area is quite small but it worked for us. Some more seating out there would be nice. Overall i give and 8-9 out of 10. We will be staying again.

Great spot

The room was super nice once I entered the room on Wednesday I didn’t come back out until breakfast Thursday morning. I wanted to stay and extra night but it was for work. Checking in and out was very fast and the clerks were extremely professional. I will be returning soon. Thank you

I’ve had positive experiences here before and truly appreciated the property, which makes this visit even more frustrating. I don’t usually leave negative reviews, but this time the issues were too significant to overlook.

The hotel was clean and well kept. The breakfast omlet was so good!

The faculties were in great condition and the room was very nice. We did notice a terrible smell in the mini refrigerator, but otherwise it was very nice. The breakfast was amazing!

Nice room and great breakfast.

Great stay. Thank you.

Great

yes

The hotel room was beautiful and I loved the breakfast.

yes

Everything worked

Very nice facilities!! Everything was great!!

I was put out of my room because someone said things that they proved to be not true and I was still put out and I don't understand why

Our toilet would not flush, and we contacted staff through the text they sent to check in and was told they would take care of it, but they never came.

The bed was super comfortable and the

Pool was nice, room was clean, breakfast was awesome

Room was neglected house keeping never came to clean the room even when asked also front desk didnt accommodate me to another room at least

All was great

We look forward to our stay here every year. Our family loves the pool, massive lobby to hang out and play games, amazing breakfast, and free drinks every night. It's clean and the staff has always been wonderful for us.

Clean room. Easy check in and I love how the staff checked in with me after check in.

It was

There was a blackout at 12am to which we received no communication about which was really scary. At around 3 am we were awakened to sirens blaring telling us to evacuate the hotel to which we received no explanation as to why. Being on the 8th floor this was one of the scariest things I’ve ever experienced.

Kids running thru the hotel screaming at 1am. Power went out from midnight to 4 am making our room super hot and never really cooled down. Alarm going off overhead at 3am asking everyone to evacuate the hotel due to an unannounced emergency which resolved about the time we got to the stairwell.

Highly Recommend 💯 TGBTG 🙏✨ WWJD✝️

Clean staff was courteous

It was very very clean and the staff were nice! Great breakfast!

The room was spotless and the staff was exceptionally friendly.

Our state was amazing. Every staff member we encountered was so courteous and professional. The staff was first class. They gave exceptional service the maid service. They were so clean and extremely pleasant. The front desk staff was a full of smiles and kindness, and very knowledgeable and helpful the concierge for the greeting hour the breakfast staff everyone was polite, kind generous I believe we have found our new home away from home.

Awesome

Yes, the room looks spotless and the staffs was courteous.

The room was like a sauna and there was NO control with the thermostat. It took several calls before engineering finallt came to our room at 12:15am.

Outstanding staff!!! We were here during a winter storm and each staff member was so kind and helpful. They really felt like family. I will stay here again for sure

It was not as fancy as expected. I was staying there to get to work in the snow/ice. Not accommodating for those conditions. Coffee in the room was horrible.

Clean rooms. Great breakfast. Courteous staff

Rooms were super quiet and clean.

Breakfast was great and I really enjoyed the food, though I would love to see more milk options available, as is common in hotels of this level. Aside from these issues, I still enjoy staying here and would happily return again.

The hotel is older, but it has been updated. The beds were very comfortable. It was very clean and the staff was excellent.

Once again, My wife and I recently stayed at Embassy Suites Little Rock for our anniversary, and we had an excellent time. The room was spotless and comfortable. The staff stood out and they were friendly, welcoming, and always ready to help with anything we needed. We also appreciated the amenities, especially the complimentary breakfast and the spacious lounge areas. Overall, we would highly recommend this hotel for anyone visiting Little Rock.

The room was quiet despite the fact that the hotel was very busy. Breakfast was nice and the omelette bar is excellent!

Unexpected $250 deposit plus parking fee

Price when booked on Expedia was $160 after tax we were charged $211 at the hotel.

Clean hotel

Was spotless and staff was first class!

Out stay was great

Clen room and friendly staff

Staff was very attentive and courteous. 10/10

Excellent.

Nice place for family stay!

Clean Rooms, great breakfast. Very comfortable beds. Staff were pleasant & professional.

I love staying at Embassy. It's very clean & upscale.

Friendly staff, especially Araya! She was Araya sunshine.

Yes the room was clean and the staff were kind

Was not allowed to check in after I was told i could check in. Had to wait 2 hours.

The room was nice except the bathroom didn’t have enough lighting. The door could have had better locks for protection otherwise it wasn’t as bad. They charge you for parking and other hotel do not charge for parking feel like it’s for extra money.

The rooms were very clean and the staff were excellent!

I received no further communication from the hotel staff.

Spotless room, kind staff. No complaints there. The only recommendation i have is switch the side you have beds on because the bed against the bathroom wall is noisy. Also, the small pillows were not comfortable at all

Beautiful hotel with a nice staff. Loved having the gathering in the evenings with a free drink. Breakfast was delicious with lots of options. The room was nice and very clean. Would stay here again!

I had hair floating in my bathwater from the tub and food was not good.

You have to pay for parking and the rooms are outdated

Friendly Staff , perfect location , well kept exterior and interior!

Front desk attendant got us moved quickly. Appreciative of her. The rooms also felt very dated and furniture was very used looking and broken in heavily.

Staff was friendly and inviting, the room was clean. The location was central for all my needs.

Good choices for breakfast and many in room amenities.

The hotel is great! The breakfast was one of the best hotel breakfasts I've ever had.

Very Nice

Staff was good. The $250 hold for incidentals is unacceptable and to be charged for parking in that area is just a money grab. Terrible coffee. Great omelet guy but that is where the goodness of the food ended.

Convenient location for shopping and eateries!

Dirty carpet… the room smelled musty ( moldy)

Breakfast was great, the staff was extremely helpful and great with our football kids

The room did not smell fresh. Definitely needs some

Yes and they staff were amazing

The pillows were no good and the beds were hard

Awesome

Absolutley loved our stay here

Food sucked, room is dated,staff was decent!

Great location

I experienced multiple issues during my stay. The hotel had a text system where they'd asked how things were, to which I sent my grievances twice, and received no response.

Excellent as always

Staff was amazing made our anniversary weekend very special

Excellent

Food was cold

Great set up..we come here for get a ways in the city 😀. Well worth the price..

The Hotel accommodated our Family , with awesome service

Everything

💯

It was clean and staff were attentive!

My family and I had a great experience at this hotel. We were in town for a funeral and we arrived early in the morning the day of the funeral after driving 11 hours, they allowed us to check in early without penalties (early check in fee), they were very understanding to the fact that we had to get ready for the funeral. Thank you Anna for your consideration and understanding!

We had a wonderful stay with the most attentive and friendly staff.

Older room. Furniture stains, strong dog and mildew smell. Dirty carpet. Customer service was excellent. Food excellent. Only the room conditions were not up to standard even though I booked a standard room. It still wasn't what I'm use to as a Hilton property

Overall the hotel was decent. Breakfast was good. The omelette station was the highlight. The property needs to be updated. Rooms are old and carpet and furniture is stained. The rooms need to be cleaned a little better. Cleaners should be more detailed about the cleaning. It was okay for an overnight stay but if I had to stay longer, I would have stayed elsewhere.

yes

x

T

The pool was great, the breakfast was top tier! The omelets were so good! Everyone was so helpful and friendly

Good hotel

Upon arrival, manager informed us of the no cupcakes and cakes in the rooms. I completely understood his explanation. I was very appreciative of him being willing to store it instead and bringing it out for us to eat down stairs in the dining area. He also appreciated my cooperation and understanding.

No complaints to make. He breakfast was on point and the happy hour was even on the weekend.

Will visit again

The room had a very stale order and it was obvious there had been pets prior to our stay. We have a dog we bathe him regularly. There were at least 500 tiny ants, crawling all over a bath towel when we awakened this morning. The rooms looked very worn, the carpets in the hallway and in the rooms were very worn. Our white comforter had brown stains on it and we did not discover it until this morning as it had been deliberately hidden/tucked in the foot of the bed. There was dust behind the television and the window, had a film on it. The refrigerator had been turned off and had a terrible odor when we opened it. The ice had melted, or it had been defrosted and water was pouring out at the bottom and we had to clean the floor before we unpacked we have stayed in Embassy Suites multiple times and this was by far the worst experience we had. The staff were very friendly, but that is about all I can say good about our stay.

The property was mediocre. I had to switch rooms because of the mold smell. Carpets, Furniture was old with so many stains

It was a great location and very nice.

Great place to stay

Privacy

Great experience!!! Convenient and safe location. Lots of shopping and restaurants close by. Hotel breakfast was definitely a plus.

Nothing

They have a parking lot at the hotel. Also a parking garage. I can understand paying for the parking garage but I do not understand charging guest for parking in the hotel parking lot. The website needs to make this policy know up front before booking. We know now and won't make the mistake of staying there again.

The bathroom was very outdated and the tub was clogged so when we took a shower it damn near filled the tub. So gross

The atroum area was very bright and modern in design.

Great service

The staff made the difference. We had extremely loud neighbors until after midnight. It was wild. We don't like to complain, but after midnight was making it hard for us to sleep. We called the front desk and they took care of it. After that, they offered to make it right and went out of their way to do so. They reached out via text to make sure everything was perfect and lots of places don't do that, not respond as quickly as they did. If it wasn't for the staff, I would have rated a 3.5 to 4. Great job Wenyu and staff!

Top friendly and happy to help staff! Warm and welcoming environment and room! Will be staying here again!

I wouldn’t recommend this hotel. Some of the staff were untrained and some were rude. The room was surface clean but the carpet had stains and the beds (double occupancy) were too close to the walls. The breakfast food was cold and don’t think the warmers on the food was working. The staff in the dining room (didn’t get her name) was rude and uncaring regarding our questions. Over all review, 1 through 10, would never stay here again!!

I love it it’s our favorite spot

Everything was great. Staff were very friendly.

Everything was great

Thank you!

We love embassy!!

Great hotel! Will definitely be back.

The room was musty and smelled like cat urine. Shower curtain was too short and wouldn’t hang inside the tub. Faucet on tub needs repaired

Staff was nice

It was great

It had carpet beetles in the bed and I had to come back and debug my bags.

Mini fridge leaking, tub dirty water pressure low needs to be updated

No need

Even though there was a large parking lot with plenty of space available, a $12.00 parking fee was only revealed at check-in.

Nice staff at the front desk. Restaurant was out of many things for dinner which was frustrating, I think we ordered 4 things- all of which were out. Breakfast was good- but out of ketchup, supposedly. Staff shrugged and said sorry we are out. Lobby is nice and clean, elevators are fast. Our room carpet was pretty worn and stained.

Our favorite place to stop in Little Rock with our family of 6. Best breakfast ever too!

Great

The hotel lobby was full of flys and they didn’t do nothing about it flys was landing on our food also on the free breakfast and the little appetizers they was offering with the free drinks the carpet was dirty also the beds was uncomfortable. I usually don’t complain but this hotel really needs to clean they carpet and update they room beds

Had to call multiple times. Our toiletries were taken out for whatever reason.

First the room did not have enough towels and toilet tissue and I ask about 4 times and got it the next day the food was cold the omelette was good parking was ridiculous and you paying for parking I didn’t like

Wish garage parking was cheaper

While in the past we have not necessarily been as pleased with the Little Rock Embassy, but this time was different, our bar tender Stormy was fabulous, super friendly and helpful! Will come back if she’s working for sure!!

Checking in was fast and the staff were very friendly and professional. Our room was very clean and comfortable.

Overall a good stay. Warning! They charge for daily parking! The rooms are a little older but clean for the most part. Breakfast is a must! They also have evening snacks in the lobby. Overall it was a good experience. I would stay again.

Nice place

We were also disapopinted to see that they are charging for parking. There has never been a shortage of parking in any of my history visiting this area. Even during conferences, there is always parking available. Why are we paying for this? There was also only one working Tesla charger upon arrival. Three others were out of commission, and appeared to just need to be provisioned again.

The room was just okay. Nothing like I was expecting

Staff was super friendly Wish there were rules about the pool . Had several unruly kids splashing water. Parent was rude suggesting because we were adults we shouldn’t be in the pool. Just know this hotel is more for people who have kids and who are not interested in watching them.

Staff were all very polite and attentive

Was a good stay. Room had a smokey smell when we came in. Bathroom vanity was repaired poorly. Shower curtain would not stay closed

Surgical procedure at Baptist hotel was excellent. Location, service, cleanliness, will definitely stay again!

Hotel was OK we had no issues with the property

Great accommodations and rooms clean and convenient parking

It was so nice

Nice stay

10/10

Great service staff.

Literally what i pick every time!!

Room was mildew. Made my daughter sick being there

Very good made to order omelet breakfast and breakfast buffet. Rooms were very nice and clean. Staff was very friendly and helpful

ALL STAFF MEMEBERS WERE VERY COURTEOUS AND FRIENDLY, ESPECIALLY THE FRONT DESK LADIES.

It was good, room was great except it was a little warm, service was great and staff was very friendly

Great service

Good breakfast

An older property with some dated elements, but with great staff and prompt service. The atrium gives the whole building a wonderful airy feel, and the bed was wonderful!

Good location.

Great staff and great hotel

I had a nice stay. The room was very comfortable and the breakfasts were delicious. However, having a room on

Great location; easy access on/off highway

It smelled like the linens were left a little too long in the washer. Our hotel room somehow felt moist & it smelled musty. There were only 2 elevators working so there were lines just to get to your room. It was noisy as well. Plus, the front desk gave us the wrong room. Unfortunately, we won’t be staying here again.

Some staff need better training . Some staff need to be more polite , they need to realize some people dont like to wear their money.

Everything was great! So wanted an omelette, but no way I was getting one, line way too long

Very easy to check in, clean

Hotel was great

This was my kids favorite they gave us a top floor room ant it did not disappoint. The food was also really good... Not just a typical breakfast. I would definitely book here again. And shout out to Tiana she was amazing.

Great property.

Bugs, small pillows, not very clean.

They were quick and efficient at check in. They also were quick to bring up towels and an extra blanket for the sofa bed via the text option.

The only thing I didn’t like was breakfast starting at 7:30. That’s too late for travelers need to leave early.

Everything

Great

The only thing I did not like was the fact that the bed pillows were not full size. Otherwise the facility was excellent as well as the hotel staff! Hope to stay there again on my next trip to Little Rock

Had a great time. Could work on TV channels and options

Thank you for being a place we could make memories!

No fan in the bathroom. Very dirty carpet in the room,

It was clean and nice. The staff is very friendly. Excellent customer service, but the hotel is definitely older, they keep it as fresh as they can, but it has seen better days.

250 deposit a night should be disclosed bedorehand

Great customer service!

A great spot to stop after a long drive from Boulder! Clean, fresh, restful!

This is my first time here very easy to get to. The staff is very friendly and helpful.

Great stay

Beautiful hotel, all the staff were very friendly and helpful. Rooms were fantastic.

It’s expensive and dated…..I paid 147 for one night and it’s not on the website that they DEMAND a deposit of 250. The deposit was not only way more than the price it cost to stay for one night but it looked like the rooms were from 2001. No Roku tv everything looked out dated. And we paid 12 dollars for a bottle of tea and sprite. I could hear the people on top of us walking it was a disaster. There were also police in the front of the building arresting people they pulled over it was so tacky and unprofessional looking for this establishment…Oh…the deposit that would “hit my account the next morning” the 250 dollars it’s been 3 days and still nothing deposited back in my account. Terrible.

Pool water not right Food excellent Friendly staff

Check in went smooth. The ladies were great. Room was clean but a little dated.

Was told to check out but was in a conference

Everyone was so nice and helpful. Beautiful hotel

Was super beautiful and modern, clean and had a ton of amenities that come with staying at this hotel. Sadly I overestimated how much I would use said amenities which is my own fault lol! Otherwise it was an amazing stay. We got to our room quickly and everyone was super friendly.

Thin walls, heard EVERYTHING next door couple was doing.

Nice space to sleep.