Quality Inn & Suites Lehigh Acres Fort Myers
About Quality Inn & Suites Lehigh Acres Fort Myers
This hotel in Lehigh Acres, Florida offers warmly decorated rooms with free WiFi and a flat-screen TV. It features an outdoor pool and is just 1.2 miles from Copperhead Golf Club. All rooms at the Quality Inn & Suites include a spacious work desk and a clock radio. Guests of the Quality Inn & Suites can enjoy Mexican cuisine at El Tarasco Mexican Restaurant. The hotel offers a complimentary hot deluxe breakfast buffet each morning. Relaxing poolside seating is provided on the sun deck. Guests are welcome to use the business center with free WiFi. The Imaginarium Hands-On Museum is just 13.9 miles from this hotel. The Southwest Florida International Airport is around a 30-minute drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the cleanliness, comfortable beds, and friendly staff. However, there are consistent complaints about the outdated facilities, noise from other guests and outside, and issues with the breakfast. Some guests also reported problems with insects and mold in the rooms.
- Cleanliness
- Comfortable beds
- Outdated facilities
- Noise from other guests and outside
- 5/5
Clean room
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
Breakfast was not the best!! My kids and I would wake up with big bites so I don’t know 😬
- 3/5
se puede escuchar todo de una habitacion a a otra y es incomodo y no se pude descansar
- 4/5
Location More breakfast options
- 5/5
Everything There was nothing I didn't like
- 5/5
Stayed for seven days to begin with but added a couple extra nights due to job not ready. Want to commend the staff there. Rita & Leondra were exceptional. Very professional and friendly. Breakfast was always on time and fully stocked. Housekeeping was available everyday and respected privacy when needed. Price to comfort at this inn is such a rarity. Highly recommend. Thanks for an enjoyable relaxing stay.
- 4/5
Very good
- 5/5
Staff was extremely nice everytime I had a question about anything around the area.
- 5/5
Exceptional
- 5/5
I was very pleased with my stay there.
- 3.5/5
It was clean
- 5/5
Muy limpia la instalación y el personal muy atento
- 5/5
Every thing is good
- 4/5
Nice place to stay
- 3/5
No frills stay. The property was pretty dated, and the room reflected the same. It served it's purpose for a quick stay which was what was needed.
- 3.5/5
It was clean
- 5/5
Muy buenos el servicio
- 2.5/5
Passable
- 5/5
Room was very clean, staff super friendly.
- 3/5
.
- 2/5
Breakfast was mediocre. coffee and orange juice machine made. Main lights in room didn't work. one of two key cards didn't work. The toilet kept getting stuck and continuously running.
- 5/5
Good
- 4/5
Rude refused to allow check in at noon made me wait until 3pm after being on road 18 hrs.
- 3/5
Ok hotel . Breakfast wasn’t good
- 1/5
The manager had an attitude and was unprofessional.
- 5/5
Exceptional
- 1/5
The manager had an attitude and was unprofessional.
- 5/5
La recepcionista es una déspota, el sesepcionista y el personal muy amables
- 2/5
Todo pésimo, ningún apoyo con problemas en la habitación
- 2/5
La habitación que recibí tenía la poceta tapada y el AA no enfriaba se reportó y nadie hizo nada. Ósea fatal estadia
- 4/5
Nice hotel reasonably priced. Clean and nice size pool
- 5/5
Cle
- 1/5
The person who was at the front desk said that we don’t have any reservations I show the email to confirm my reservation but he said is not in the system so we was unable to to stay in that hotel we when to rent another room at Wyndham at fort Myers because he was so rude and Racist and it seemed like he was under the influence of drugs, and we didn't want to argue because he was aggressive so o when away he was very aggressive and rude I’m not happy about it
- 4/5
Mi experiencia fue bastante buena!. Solo pasé una noche, pero la estancia fue agradable!.
- 5/5
Solid for the price
- 2/5
The breakfast has no variety. Microwaved eggs, canned corn beef. Honestly gross. The bagels we fresh. The remote was broke. To the television and the rom was hot, but cooled after the ac ran for several hours. I checked in late after my floght was delayed and the night auditor was not very personable.
- 4/5
I like that they breakfast available for the guests...rooms are nice,clean and spacious
- 4/5
Clean Something to eat n drink before we left You could hear in the hallway when people talk
- 4/5
Something to eat n drink before we left You could hear in the hallway when people talk
- 1/5
Nothing. Floors were dirty. Bathroom had a used soap in the shower . There was a roach crawling by the door. There was a moist smell in the room. The ac had a gap u could see outside. People next door were loud as heck. Walked from the bed to the bathroom and my feet got so dirty it was ridiculous. Staff wasn’t very friendly and watch your every move in the lobby.
- 4.5/5
The cleanliness was great!
- 4.5/5
The cleanliness was great!
- 4/5
Breakfast was okay. Staff is great. A little bigger selection would be nice, but the food was good and the staff kept things full so nobody went without.
- 4/5
Breakfast was okay. Staff is great. A little bigger selection would be nice, but the food was good and the staff kept things full so nobody went without.
- 1/5
Nothing. Floors were dirty. Bathroom had a used soap in the shower . There was a roach crawling by the door. There was a moist smell in the room. The ac had a gap u could see outside. People next door were loud as heck. Walked from the bed to the bathroom and my feet got so dirty it was ridiculous. Staff wasn’t very friendly and watch your every move in the lobby.
- 4/5
Excelente
- 4/5
Everything was good until during mornings the cleaning staff was slamming doors, talking loudly, bumping against the walls. Reception staff were very courteous. Clean and comfy room. I would suggest this hotel to family and friends.
- 5/5
Breakfast was okay
- 4/5
Ok
- 1/5
Hotel fue horrible su trato, se hace llamar el manager su nombre real es Carl Aunque hemos ido varias veces, esta vez nos mantuvieron más de una hora para registrarnos con mi esposa he hijas … el sr tomó es represalia por que éramos latinos y tuvimos que llamar a Hoteles.com para quejarnos y ellos llamaron al hotel y enseguida nos registraron… Gracias como siempre a Hotels.com por su servicio al cliente
- 5/5
very good
- 5/5
This Hotel have a great location in Lehigh Acres and the staff is really good. Breakfast is good and very convenient if you are in a working trip.
- 5/5
was a good place to stay
- 5/5
Great
- 4/5
I didn’t go to breakfast bar.
- 2/5
Rooms and hallway smelled like mildew, okay room overall. The bathroom tub was not clean. There was a discrepancy between Expedia booking and the hotel, they canceled one of the rooms I booked which led for us to have to pay for another room at a higher cost. Staff was nice and friendly though.
- 5/5
Yes
- 4/5
Todo estaba bien,solo q deben d poner sombrillas d sol en la piscina para evitar un poco el sol ahora q se aproxima el verano,por lo demás todo bien.
- 5/5
Awesome
- 2/5
Largest complaint was that the bed was listed as a Queen and it was not. It was a double size. We could not sleep well at all. A/C did not work well either. I would have stayed elsewhere if the bed has been listed correctly as a double bed. Room was not cleaned well and breakfast was a cold disappointment. Staff was friendly enough and polite. Check in was easy.
- 4/5
Humility
- 5/5
Nice clean room, execute
- 1/5
Very bad front desk and maid service! I had to ask for basic things (shampoo to be filled) multiple times. The front desk late night person was argumentative when I questioned why he was making a copy of my driver's license and did not display the professional demeanor that I am used to at other companies.
- 4/5
The breakfast was good,
- 5/5
Me encanto el hotel lugar super acogedor
- 4/5
eggs, sausage, waffle maker, coffee, juice and so on. The area was well attended and neat.
- 3/5
Home was extremely small, but everything was clean
- 2/5
Hotel had a strong odor
- 4/5
Clean rooms, good staff
- 5/5
Good breakfast
- 5/5
The free breakfast is quite adequate Would stay
- 5/5
Breakfast is typical hotel breakfast if you like that. I just wanted coffee.
- 5/5
All was good.
- 1/5
I would not recommend staying here. We were supposed to stay for three nights but left after one night because it was so bad. Lots of things broken in the room and in disrepair. Very dirty. Very gross! We only stayed the one night as we got in at 12:30 am from traveling and were very tired.
- 5/5
Very friendly staff, looks like the are working on upgrades. Restaurant down stairs is great!
- 5/5
Good experience food n staff
- 3/5
This is a budget hotel and suitable for a short-term stay. The property and rooms are clean, though the building appears quite old, with several lights not functioning. The parking lot in front of the hotel does not have a boundary wall, which made me feel a bit unsafe leaving the car overnight; however, there were no alternative parking options. We stayed for one night, and I would need to think carefully before choosing this place for a longer stay. Breakfast was a simple American spread with limited hot food options, but it was good for the price. The breakfast seating area is quite small, so it may be more convenient to take the food back to your room.
- 2/5
When I check in the room smelled like urine, I asked to be change the seconf room smellef musty. The real horrors were the beds they were so uncomfortable, yo sink in the middle like in a hole, my back hurts. The bathroom soap was really the one cheap that I needed to buy 😩 I mean I understand I paid 100 but even in miami a 80 dollars hilton gives better hotels. For sure that was a bad experience
- 5/5
Well, it’s great hotel to stay for this area, great staff, clean rooms, breakfast in the morning. We had to spent 1 night on our trip and this did the trick.
- 3/5
Breakfast needs healthier options
- 4/5
Was quite tried the restaurant attached.. wasn’t the best but stay was comfortable and comfy beds.
- 3/5
The service was good. The medican restaurant adjacent to the hotel was good. It is a decent place to stay in the city.
- 5/5
Great place for the money, nothing fancy but for the price it did the trick for us, we spent about 9 hours total at the hotel
- 2/5
Our room smelled like Mexican food for the two day stay, we were above the taqueria located on the first floor. I brought this up to staff and only received a "sorry" which is a nice way of saying "tough luck".
- 5/5
The rooms super cleans and well designed. Loved the ambiance music early morning. The staff was great and the food delicious. I will definitely come back.
- 4/5
The only thing I found uncomfortable was that the air freshener in the room was extremely strong, to the point that it made me feel uncomfortable.
- 3/5
Little outdated and bed pretty old but it did the job.
- 3/5
The reception staff were polite. However due to our short stay and busy schedule we didn't encounter other staff members. Unfortunately, it was a little noise during the late hours.
- 5/5
It's a good location, clean and staff is very kind. Has a warm breakfast included that it's really good when you are working in the area to avoid another stop early in the morning.
- 3/5
Yes
- 4/5
Nice room
- 5/5
Na
- 5/5
Although the room was smaller than we were used to, it was clean. The AC was quiet also. I don’t understand the bad reviews. Everything was good for us.
- 3/5
Room was clean, but never used outdoor pool or laundry
- 5/5
We always have a great stay here. The pool is nice. The breakfast is simple and good. I would definitely recommend them.
- 5/5
Santiago
- 5/5
The lady at the front desk seemed to be the only employee and was away from the desk so I waited about 15 minutes before I could check in. The pool was locked up but she unlocked it for me. It was filthy, no maintenance. So I spent 20 minutes cleaning it before I began swimming. Room was very nice, clean and comfortable. Breakfast kept running out of supplies.
- 4/5
Our room was clean and the employees were friendly. A shelf in the bathroom near the vanity would have been nice. Items on the buffet had to be replenished, we had to mention it to staff.
- 4/5
Staff was friendly and professional.
- 1/5
Roaches in the elevator room smelled like mildew.A/c was not cooling properly . Room needs to be updated look very worn out . Was not worth the money . Free breakfast was not up to standard poor quality .
- 3/5
Great avg
- 3/5
Room was clean but very small. Breakfast started at 6:30 and we had to leave at 6:15.
- 3/5
The noise of the people above me that sounded like “stomping” and throwing of furniture. No voices or other sounds but it went on until 11:30 pm.
- 5/5
Outstanding all the way around!
- 4/5
Our stay here was very average. nothing exceptional however nothing bad. We felt safe and the staff was friendly.
- 2/5
worst breakfast I have ever experienced. Watery orange juice, poor eggs, waffle maker did not work, even the batter was watery.
- 5/5
Clean room. Courteous staff. Bennie was always kind and helpful. All staff were, I just seemed to see Bennie more.
- 4/5
Good service
- 5/5
Room was very clean, staff was friendly and breakfast was good. Only slightly negative comment is there is no indoor pool. Not their fault!
- 3/5
Room was clean, upon arrival washcloths were soiled and requested a new set of towels which was promptly delivered. A/C was noisy. Hallway had a bit smelly. Good breakfast. Not bad overall but will not stay again.
- 5/5
Good service and the room was very clean and well organized.
- 3/5
The walls were very thin, we could hear the elevator going up and down all night and the laundry room was across from our room so we could hear the room attendants doing laundry and going in and out of rooms starting pretty early in the morning. It was a clean room and the front desk staff was very friendly.
- 5/5
Staff was very helpful and friendly. The room was very clean and spacious.
- 5/5
Clean and courteous staff
- 5/5
Very clean and quite
- 5/5
All good
- 3/5
Not in a good area. Stay was just ok.
- 5/5
Front desk very good
- 4/5
The room was very clean; staff was very friendly & courteous. Continental breakfast was good (coffee was a little weak & only one waffle maker worked). Overall, a comfortable stay.
- 5/5
Rita at the front desk was so nice and very helpful. Next time that I am in this part of Florida this will be the place for me !
- 5/5
Wet friendly staff, great price.
- 3/5
Only average. Room small and noisy, staff so -so, breakfast buffet inadequate
- 3/5
Room needs some updating. Outdated hotel. Staff were accommodating and nice with limited interactions I had.
- 2/5
Old
- 5/5
when you walk in the place was clean - checking in the staff was courteous and professional - the room was clean and well taken care of and the staff was helpful - I would recommend it to others
- 5/5
The room was spotless! Staff especially Rita was excellent!!
- 1/5
They asked for a credit card for a security deposit, and then they charged the card for $50 after I left.
- 5/5
I had a great stay at Quality Inn. The staff was incredibly friendly, helpful, and kind, which made the experience even better. The rooms were clean, spacious, and comfortable. Overall, a pleasant and relaxing stay I would definitely stay here again.
- 5/5
Everyone is friendly and the hotel is clean
- 5/5
Good !!! In everything
- 1/5
My reservation was given to another person. That person checked in without being correctly verified. Christian Ramos the front desk manager was able to accommodate us.
- 4/5
My only complaint is that I requested three separate times to forgo housekeeping- I was visiting for a wedding and my room was full of jewelry and personal items and I like to have some privacy in hotels. Also, there's no need to waste resources for a five day stay. I realize they may need to poke their head in to make sure I'm not wrecking up the place, I get that, but I was kind of annoyed to return to the room several times to find things moved around, new towels I didn't need, etc. I just wish my request had been acknowledged, that was frustrating, but otherwise a great stay.
- 1/5
The dirty room, I talked to the receptionist and said that I had to talk to the owner and then the next day they said the opposite of what was said. Anyway, the whole room is dirty. The lobby did look clean.
- 5/5
Good breakfast with helpful courteous staff
- 5/5
Great time pisfull people no. Problem I will.l. Come. Back. Again
- 5/5
Everything good
- 5/5
My limpio todo..y la verdad bonito. Solo estove una noche, estaba preocupada porque era el hotel más cercano y tuve que rentarlo, me había cogido tarde y cerca no tenía mas opcion y la verdad supero miss espectatuvas en todo.
- 5/5
El servicio muy bueno y excelente higiene en la instalación
- 5/5
Great check in staff Clean room Comfy bed Definitely recommend
- 5/5
Ok
- 5/5
Good
- 2/5
El desayuno termina a las 9 am las condiciones de la habitación muy mala
- 5/5
Very helpful front desk and nice room.
- 2/5
Probably not like this every night but there were police breaking up a domestic violence fight and the hallway and the elevator had blood drops remaining.
- 5/5
Yes
- 3/5
The first night there was a roach in my room. I video recorded as well
- 5/5
Yes
- 5/5
Friendly staff
- 5/5
very friendly staff with welcoming personality and very courteous . I would definitely recommend this Hotel.
- 3/5
I had no hot water late night. Walls are extremely thin, can hear neighbors whole conversations, and the Mexican restaurant Music was extremely loud. Also had a very unruly guest in the room above us. It appeared he was dragging furniture across the floor and throwing things across the Rome till after 11 PM
- 4/5
Staff specially Rita at the front desk was very courteous and very helpful
- 5/5
Easy Parking
- 2/5
People were fighting, cops were called. Breakfast was very limited. Beds were nice. Floors in rooms were nice. We had to request not to be in a room by the people that were fighting.
- 4/5
It’s was good. Comfortable bed.
- 3/5
Before we called, we had already been running our water It was not working front desk that he checked the building and everything was working. We should have hot water to run the water again and we did still no hot water. Came downstairs at around four in the morning front I said apologize about the hot water situation and he said the hot water should not be working. We be able to take a shower. We were about ready to check out at five. I explained to them how come somebody didn’t come check my water in my room just to make sure that the water wasn’t working and said wealthy. You’ve got reports at 3:30 about 10 reports which was about the time we started hearing a bunch of pipe and stuff rattling. It seemed like under our room. He said well I know you hadn’t know your neighbors, but you couldn’t have heard that the heaters that we were just turning on But I can’t explain this why the front desk didn’t come up to my room when we reported it at 10 thirtyish that we still had not have hot water and he waited till he got reports at 3 o’clock to actually have somebody come look at all the waters heaters This was a horrible stay
- 5/5
Great stay
- 1/5
There was a roach in our room. The front desk attendant was kind and assisted us in getting a refund for our room
- 2/5
Nos pasamos la noche del 12/27 y fue imposible dormir por el ruido constante el piso de arriba, al parecer estaban haciendo trabajos de remodelación bien tarde en la noche.
- 5/5
Great
- 4/5
We had some issues with our room. Refrigerator was bad smelling up the room they gave us a new one. The smoke alarm battery went and started beeping at 2 am and nobody could help they moved us to a new room just to sleep. We were given a very small room for our long stay instead of a suite, which that's what we originally asked for from the beginning. The staff and cleaning crew were amazing.
- 3/5
The room is good but the pool is not heated anymore unlike 2 years ago during winter time so my kids weren't able to enjoy the stay.
- 3/5
The breakfast was ok the property was clean the 1st night had an issue with guess making lot of noise above and they started again early in the morning again. Had to call the front desk twice. They checked out that day and problem solved.
- 3/5
Bed was broken I think. You sink all the way in . This was the first time I had any issues. But there was vacuum cleaners and people yelling and kids screaming and crying, I couldn’t sleep in peace
- 4/5
Na
- 5/5
Todo muy bien, buena limpieza, buen desayuno
- 2/5
The coffee pot in the room was dirty and scaly. I cleaned it with scouring pads. There was no counter space in the bathroom. Wals is very thin; I heard the neighbor drinking until he puked daily.
- 4/5
Nice
- 1/5
there were people fighting in the parking lot at 12:30 at night and people banging on the next door and yelling at each other. These were Seniors that were staying there. I switched hotels the next morning.
- 4/5
Okay
- 4/5
Staff was very friendly. My wife and I needed a bed for one night before the Caloosa Fest 50k and this place was perfect. We checked out before breakfast is served at 630 but were able to fill up the yeti cooler with ice. Air conditioning was adjustable to 60°. The rooms are small but clean and beds comfortable. Just enough room to stretch out on a yoga mat.
- 5/5
Everything was great
- 3/5
The room is moldy some staff was ok while some were a little mean
- 4/5
Clean room and friendly staff.
- 5/5
Rooms were spotless & very nice staff.
- 3/5
Staff was nice and very helpful. The stay was good overall. Their breakfast was a bit rough, we experienced a big fight out front one night, and the room above us had a child they let run the hallways at all hours of the nights/ early morning and would wake us up around 2-4 am.
- 5/5
The hotel is clean staff is friendly 10/10 I do recommend. This is my 2nd time staying there.
- 2/5
After being cleared to stay with a Service Dog, 3 nights in we were asked to leave (we had booked 5 nights)
- 5/5
Pretty good
- 3/5
I have never had complaints about my stay at your hotel, but this Sunday there was a lot of noise from the upstairs room and in the hallways. Thank you for your attention .
- 5/5
Hotel is in process of being remodeled so everything in our room was new and updated and the location is close to everything you'll need.
- 5/5
Good
- 5/5
Great good clean
- 4/5
Everything was fine, thank you.
- 3/5
Hotel night front desk staff was not welcoming. The property and rooms needs remodeling.
- 5/5
Good place to rest
- 1/5
Filthy Dirtiest place I ever have seen !!!
- 2/5
The roach I found did it
- 3/5
Room condition like squeaky weird nose bathroom and old appliances
- 5/5
Was very convenient. Staff was very courteous.
- 3/5
THE ONLY THING THAT I DID NOT LIKE WAS, THAT THE ROOM SMELL MUSTY LIKE MILDEW SMELL. OTHERTHAN THAT EVERYTHING WAS GREAT, BREAKFAST WAS GREAT TOO. IT WAS ROOM #302
- 5/5
Hotel Manager Cristopher was friendly and very helpful
- 4/5
I could hear other guests snoring through the walls while sleeping at night.
- 5/5
No breakfast served
- 3/5
Very loud at night. Our room smelt like mildew in the handicap room.
- 3/5
We stayed in room 205 which is right over the Mexican restaurant attached to the hotel. The music was crazy loud from the restaurant and lasted until midnight. The hotel was supposedly full so we had to just put up with it. The breakfast was limited but tasted fine. Rooms were fine. We had driven 20 hours from Wisconsin to get to this hotel. Last thing we wanted to deal with was a bunch of loud music.
- 4/5
friendly staff and clean room
- 4/5
I was not aware there was gonna be an additional $50.00 deposit. Other than that I have no complaints.
- 5/5
The breakfast was delicious and well prepared.
- 5/5
Got in late so we checked in dropped our stuff and walked around back to the Mexican restaurant for a quick bite. It was good! Comfy bed and good breakfast!
- 4/5
Update the rooms. Bathroom Mirror needs replaced. Great waffles!
- 5/5
Nice and clean great customer service
- 5/5
Staff very nice
- 4/5
The room and areas are clean and comfortable Breakfast was very good but can be improved
- 3/5
Front desk nice But smelly
- 5/5
Beautiful place
- 5/5
Yes
- 1/5
Very rude on the part of the receptionist, she does not welcome guests well.
- 2/5
Elevadores Rotos. Cuando pregunte que gacia por que necesito ayuda no puedo subir escaleras la empleada del front desk me contesto.”Las escaleras estan ahi” le dije son 4 pisos!? Y subio los hombros diciendo. No es mi problema. Soy una persona mauor con problemas de Firbomialgia. No puedo subir escaleras. Cuando hice la reservacion no decia en ningun lugar tenian fuera de servicio los elevadores.
- 1/5
On top of that, our room was placed right next to the stairwell, and the door slammed loudly all night and early morning, making it impossible to rest. To make matters worse, there’s a bar downstairs that played extremely loud music late into the night, attracting a rowdy, unpleasant crowd. The atmosphere felt unsafe and unclean. Overall, this was one of the worst hotel stays I’ve experienced. I would not recommend this property to anyone.
- 5/5
.
- 5/5
People are very helpful
- 4/5
THe only hotel in an area
- 4/5
Nice
- 5/5
Staff was professional and helpful. Overall great experience and convenient location for our stay. 👍
- 5/5
Staff was friendly, check in and out was easy.
- 5/5
The fantastic people you have there. Thank you so very much for your kindness.
- 1/5
I did not like expedia two people one bed i had to pay for two beds no refund.
- 3/5
Good
- 5/5
Quite
- 4/5
Well for the most part I only went to sleep and left the other day but it was good for the most part the lady we had in the morning was a little rude but
- 5/5
Wow! This place blew my mind. When I say the team there makes your stay as pleasant as possible I mean it. Leondra went above and beyond for us after we drove half way across the country.
- 3/5
Breakfast was lacking any quality at all!
- 2/5
Old
- 5/5
I have no complaints everything was great
- 5/5
awesome customer service at front desk
- 3/5
Breakfast very plain, avg quality.
- 5/5
Great location
- 4/5
Nice room but wish there was a microwave. Had to stay for 5 days and I had to use the microwave in the breakfast area downstairs to heat up my food. Breakfasts are pretty good with a few good options.
- 5/5
Everything is good
- 5/5
N/a
- 4/5
Overall the service was good and the staff friendly. The carpet in the hallways was a little worn. Cleaning the rooms everyday should be an option.
- 4/5
The staff was attentive and took care of concerns efficiently.
- 3/5
Bed was uncomfortable and customer service was poor.
- 1/5
The bed at this hotel was the MOST uncomfortable thing I have ever slept in. It was like sleeping on concrete. I got no rest and actually debated moving to the floor. Awful. Would never go back. On the upside there was an actual person at the desk. I really don't like the businesses that have moved to virtual lobby attendants for check-in at night. I believe this is unsafe.
- 3/5
Needs update
- 5/5
Is a pleasant to stay
- 5/5
Great staff,very clean. My only complaint was no hot water for shower on our last day.
- 5/5
Very welcoming
- 3/5
Will not rent there again
- 4/5
Good
- 5/5
Room’s sheets and towels were extremely clean. Staff were really friendly and breakfast was nice.
- 2/5
All staff that I dealt with at this facility were top-notch… Helpful, courteous, and just plain old nice. However, strolling around the outside perimeter of the building, I found broken pallets and various garbage strewn about… The pool was very small and looked murky… The room walls are very thin and Noise is a problem… I had to be moved on my first night because the neighbors next-door were so loud… Room doors closing are horribly loud… Many construction workers staying in the hotel we’re constantly loitering outside in the parking lot drinking beer… Not at all a good look… next time I’m going to spend the money on a different hotel.
- 1/5
I liked the building. It looked great from outside.
- 5/5
Excelent please to stay
- 5/5
.
- 5/5
It is quiet and nice to relax and unwind with friends around.
- 3/5
The reviews I read were quite high but our experience was not as good. The AC in our room worked but not that great. We slept in the bed closer to the AC in order to be comfortable. Breakfast was ok. There were some hot and cold choices. The overall look of the hotel inside is that it needs remodeling. The room was small. Check in was slow due to the employee being trained to check people in. However, both young men were pleasant and willing to help us in the business center.
- 5/5
Good
- 4/5
Nice place
- 5/5
I have visited this hotel twice and I really like it, it’s clean and quiet
- 5/5
Needs up date carpet, rooms
- 4/5
The only “problems” I had is that the rooms had a funny smell and not that much breakfast options other than that perfect you get exactly what you pay for
- 2/5
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- 5/5
Booked last minute due to a family emergency and it was great! The pool was a little dirty from previous people leaving small liquor bottles but that’s not the hotels fault. Hotel was clean and the staff was very friendly and accommodating.
- 4/5
Everything was good except the bed. The bed was old. Needed to be changed.
- 5/5
Had a nice time and the bar was excellent service.
- 5/5
Very clean property, the food is good, and the staff are very friendly.
- 4/5
Property was good for the price. However, the rooms and hallways need to be updated as it smells wet like there is mold or mildew throughout the building. The staff was nice and friendly.
- 1/5
Dirty s
- 3/5
I left my pj top and called to recover it within 24hrs and no luck! That was disappointing. The space was equivalent to the price. It was accommodating.
- 5/5
Awesome
- 3/5
Banging sounds all though the night
- 5/5
It was fine
- 3/5
The room was too small and appeared to be unfinished. There was no place to sit. The plug in the room did not work. It was a multi charge cord attached to a piece of wood sitting on the night stand. My phone was dead by the morning even though it was plugged in all night. The toilet from the neighbor could b be heard each time it flushed. The room served its purpose, but I would not recommend the room I stayed in to anyone. I saw other rooms which appeared much better. I only gave a three because the receptionist was very nice.
- 5/5
Staff at front desk are awesome
- 5/5
ok
- 5/5
Very nice place, very friendly
- 5/5
Would stay again
- 1/5
Las sábanas estaban embarradas de sangre
- 1/5
This place wont even accomadate me for the very next day
- 5/5
Diane and Leonora were so helpful, nice and professional. They both had exceptional customer service. I exchanged my dirty towels with the housekeeping staff, then came back to my room in the early evening and they had taken every single towel and washcloth! Even though mine were all clean!
- 4/5
I always glad to choose Quality inn & suites Le
- 4/5
The staff was nice.
- 5/5
Excellent service
- 5/5
Clean. Safe. Very attentive staff.
- 5/5
Breakfast was good, should be for a little bit longer.
- 5/5
I liked the service they’re very nice and friendly and the continental breakfast was good too. I rate it a 5.0 to
- 5/5
Nice , easy , good price
- 5/5
Ok for the value. The smoke alarm was too sensitive just with blowdrying. Other than that the staff was nice a accommodating. Clise to where i needed to be. Overall i would say it was good.
- 5/5
Very welcoming, really love it
- 4/5
The service of this place was actually really good when we got there. The room that we went into didn't have the best smell and it was not an issue for me to switch rooms which I really appreciated for. The customer service was excellent at this place
- 4/5
Staff nice
- 5/5
We stay at this hotel every time we visit my dad. Never had any problems
- 2/5
Clean
- 2/5
Breakfast is god awful
- 5/5
Carl was very nice at check-inhh
- 5/5
Nicest Hotel in lehigh !! Oh wait...its the only hotel in lehigh lol. And nicest ive found yet in sw florida !!! IMO keep up the good work!
- 5/5
Great place to stay
- 5/5
Great
- 5/5
It was close to a few things
- 5/5
Room and entire hotel very clean. Enjoyed the outdoor pool. Breakfast very good with good variety from ceral to waffles. Staff very friendly. Very good experince and pricing was fair.
- 5/5
The pool was real nice and the staff was very helpful
- 4/5
I was double charged on check in. Was told it would drop off. Im sure it will, but that amount was then unavailable my entire vacation
- 5/5
.
- 3/5
Didn’t really enjoy the property. Our pillows had stains on them and there were bunch of men who had came from work sitting in hallways. As a single mom with girls- it just was uncomfortable. The best thing about this place was the service desk ladies.
- 5/5
The price
- 5/5
Robert and the manager made us feel like home
- 5/5
Just all.the garbage outside everywhere lol
- 4/5
Great staff! Everyone was very helpful and Robert saved the day when a toothbrush didn’t make the trip!
- 5/5
No issues
- 5/5
I stayed at Quality Inn In Lehigh Acres while performing for a show at Barbara Mann Theatre. The room was clean and comfortable . The staff and accommodations exceeded my expectations. 😎