Icicle Village Resort
About Icicle Village Resort
Offering accommodations in the Bavarian Village of Leavenworth, Icicle Village Resort features an on-site spa. The resort has an outdoor swimming pool and hot tub available, and guests can enjoy a meal on one on-site restaurant or a drink at the bar. Free WiFi is available throughout the property. A flat-screen TV, DVD player and an iPod docking station are offered. Some rooms feature a seating area to relax in after a busy day. Each room comes with a private bathroom. A TV with cable channels is provided. Guests can enjoy a complimentary breakfast buffet daily. JJ Hills Restaurant & Bar (from JJ Hills Fresh Grill). is open for dinner and serves American and German cuisine. Additional amenities include a 24-hour front desk and free parking. The Alpine Spa features a variety of treatments, including massages, facials, and body treatments. Spa packages are also offered. A range of activities are offered in the area, such as skiing, hiking, and golfing. The resort also offers free use of bicycles. Stevens Pass Mountain Resort is 35 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel received overwhelmingly positive reviews, with guests praising the cleanliness, comfort, and amenities. The staff were consistently described as friendly and helpful. However, a few guests had issues with noise and one guest found the breakfast lacking in variety.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noise from other guests
- Breakfast could have more variety
- 5/5
The space was great with lots to explore and games to keep us entertained in between plans.
- 5/5
Icicle Resort is such a gem. We live nearby and have always loved taking the kids to the mini golf (open to the public) at the resort. This year for my birthday we decided to stay overnight and the kids had a blast- the (two!) pools, game room, mini golf, and basketball/pickleball court kept them entertained for hours. The front desk was nice enough to give us an extra hour for late check out when we couldn’t get the kids out of the pool. All of the staff was super-friendly and accommodating. The included hotel breakfast was very good. It’s a great place to meet up with other families but also have your own space. We highly recommend Icicle Resort and can’t wait to come back! The resort is one of the furthest from DT which is both good and bad- stunning views of the mountains and the alpine roller coaster next door, but a 15-min walk from the center of DT. The walk was easy and pleasant for grown-ups but the kids would have fussed so we drove (easy 3-min drive but prepare to pay for parking).
- 1.5/5
Breakfast is fine, there were varieties of choice. The room and bed are decent. The website stated $25 charges for pet but when we checkout, the front staff changed us $50 and argued that we were wrong and there always $50, NEVER $25. We felt that there was a misrepresentation on the website and they should have honored that instead of arguing with their guests. Again, it’s NOT about the money but it’s a principle and customer service. At least she should have checked on the website but she should to argue with their guests. I won’t be staying/recommend my friends or families to stay at this hotel.
- 3/5
My room was done in the lobby staff made me sit and wsit an hour till 4 in lobby. Asked for early check in. Then she was rude. Then they chsrged me 50 dollers for insiadentals never refundedmy money
- 5/5
Great place to stay! Lots of amenities.
- 5/5
The swimming pools are wonderful. Mini golf is a blast. Breakfast is very good. Even the coffee is decent and they had hot cocoa for the kids.
- 5/5
The room exceeded our expectations! Staff was friendly and accommodating. A lot of amenities. Would stay here again for sure.
- 5/5
The resort itself is located near the far edge of town, but entirely walkable to the downtown shopping areas. Bonus, this resort is a stone's throw from the Adventure Park! We will be back sooner than later :)
- 5/5
Perfect launching spot for all Leavenworth has to offer. Excellent staff and amenities. Great price too.
- 5/5
The Icicle Inn is a first class resort-style hotel for people and families traveling by auto. The accommodations, room and breakfast were outstanding. Parking was easy and ample. The downtown shopping area of Leavenworth is an easy 10 minute walk (parking is very limited downtown). My wife and I previously stayed at the Icicle Inn in 2003 when it was a Best Western Hotel. The current version appears to be a remodeled and significantly improved (and enlarged?) version. We highly recommend the Icicle Inn for travelers visiting Leavenworth.
- 5/5
Nice place
- 5/5
Our stay was great! Our granddaughters loved the pool and game room. We went on the alpine coaster next door and a zipline adventure about 20 miles away. We enjoyed the free breakfast each morning and had dinner in the hotel restaurant. The girls had so much fun at the resort that we didn't even make it into the village.
- 5/5
Awesome
- 5/5
Very pleasant stay. There was no housekeeping though. I would have enjoyed the stay more if the housekeeping staff had removed the towels... I do hope to return here in the future.
- 4/5
The overall experience was satisfactory. The staff demonstrated considerable helpfulness. The property was generally clean; however, areas such as the game room and high-traffic amenities, like the gym, could benefit from enhanced cleaning efforts. Specifically, the game room exhibited a sticky, greasy residue, suggesting it required additional attention to maintain hygiene standards.
- 5/5
This is a hidden gem. Very clean and comfortable, lots of things for kids to do. Convenient to downtown by foot, avoid the traffic and parking hassles. Restaurant is good, could have a more ambitious menu. The free breakfast is what you would expect or a little better. While full it didn't feel crowded. Very little noise even though lots of kids on the property.
- 4/5
Very good
- 5/5
Everything about our stay was wonderful. The 3 bedroom condo was perfect for our family of 4: fully equipped kitchen, washer/dryer combo, tvs in every bedroom plus 2 bathrooms. The property is extremely well maintained, especially the mini golf course (which happened to be home to some local marmots). The hot breakfast was plentiful and had lots of options, the pool is comfortably heated, and spa on site is very nice. The resort is also across the street from the Adventure Park which was really convenient. We loved our stay so much we extended our weekend by another night and the staff made it easy and accommodating to do. We’ll definitely be staying again.
- 5/5
The staff was so friendly and helpful! The front desk manager in the morning was very kind and helpful! The rooms were very clean, the pool was nice. Breakfast had many good choices for all.
- 5/5
Comfortable stay
- 4.5/5
Jake was very friendly and helpful. Answered all of our questions and made us feel welcome. Nothing that can be fixed. The rooms are designed in a way sounds carey. If you can sleep through anything; people running in hallways, hearing multiple other rooms tvs, and slamming of doors, then it's great. If you have any kind of aversion to hearing everybody else, then it might not be the place for you is all.
- 5/5
I cannot speak more highly of the location! It truly was a German experience. Waking up to the mountain view was breathtaking! I lived in Germany for 3 years and this location got it right! The staff was extremely kind. They were able to recommend the German restaurants in town and even told us which ones they preferred. Breakfast was a great buffet of eggs, bacon, sausage, and potatoes. They also offered cereal options and a variety of juices, milk, and coffee.
- 5/5
We had to request a rubber mat for the tub/shower. Walk into town is easy.
- 5/5
Exceptional
- 5/5
This was a gift for our friends and they really enjoyed the stay
- 5/5
The rooms are amazing!!! Such a great place to stay
- 5/5
I stay every year at this hotel. It's a nice walk and convenient to the main shopping area. The only issue i had was this year in check-in. The front desk handed me a sheet of paper with all normal information about the hotel, wx: wi-fi, amenities, etc. Honestly I didn't read the sheet of paper. On my out for the day(2nd full day) I stopped by the front desk and asked for room cleaning. The employee behind the desk told me "We don't daily cleaning. Did not read the sheet of paper we handed you?" I responded "No". She stated "we can get you items you might need." I proceeded to tell her and went out.
- 5/5
Perfect
- 5/5
Loved it all!!!! Better fitness gym and add a wooden sauna
- 4/5
The rooms themselves were dated as was the facility. The kids enjoyed the Alder pools. The breakfast was exceptional!
- 5/5
Exceptional
- 5/5
Our room was clean, bright, and spacious enough for our family to stay comfortably. It included everything we needed for a short vacation, including a microwave, refrigerator, coffee maker, and other convenient amenities. One of the biggest advantages was the complimentary breakfast, which made our stay even more enjoyable. The hotel grounds are large and beautifully maintained. There is mini golf, lovely walking areas, and plenty of space to relax and enjoy the surroundings. We especially enjoyed the two swimming pools and hot tubs. It was also very convenient that clean, dry towels were always available by the pools.
- 5/5
W enjoyed the cleanliness of the spacious. The beds were comfortable. Enjoyed the hot tub and mini golf. Had dinner at J&J's...food was delicious.
- 5/5
Great place, one of my favorite in our beautiful state.
- 5/5
Great atmosphere
- 5/5
Nice place
- 4/5
The staff were very friendly and helpful. Overall, we had a great experience.
- 5/5
Very clean room, great breakfast & lots of amenities for families. Highly recommend!
- 5/5
Very good hotel to stay for visiting Victoria, and the location is extremely convenient for people taking Ferry from Por Angeles, US.
- 5/5
We love this hotel. It's beautiful and clean and comfortable!
- 5/5
Easy 10 min walk to the main town, clean and modern rooms. Dining area is a bit small but breakfast spread is good. More kid friendly so expect a lot of children there.
- 4.5/5
Overall cleanliness, deco modernity, staff, food, facilities and easy accessibility from a transportation perspective Breakfast is a bit short in varieties for greens and hot food.
- 4.5/5
Overall cleanliness, deco modernity, staff, food, facilities and easy accessibility from a transportation perspective Breakfast is a bit short in varieties for greens and hot food.
- 5/5
Fun resort . Good location
- 5/5
Excellent overall stay, fabulous amenities including the Golf putting as well as the breakfast!
- 5/5
Ir, it was super clean very friendly staff. They have miniature golf. Hot tub and outdoor pool. The breakfast buffet was pretty good kind of standard and they ran out of scrambled eggs, but other than that the whole experience was wonderful. They gave us a two bedroom condo which was out of this world with fireplaces.
- 5/5
Staff was excellent, clean rooms great facilities, two pools were clean and inviting, basketball court was great. Restaraunt had great service and great drinks Breakfast was cold, wagu smash burger was overcooked
- 5/5
Staff was excellent, clean rooms great facilities, two pools were clean and inviting, basketball court was great. Restaraunt had great service and great drinks Breakfast was cold, wagu smash burger was overcooked
- 5/5
Room was clean, staff was great, and the breakfast was fantastic.
- 3.5/5
This property is dated and you can hear people in neighboring rooms. That could be fine, but not at this price point.
- 3.5/5
This property is dated and you can hear people in neighboring rooms. That could be fine, but not at this price point.
- 4.5/5
Building is old but really clean
- 4.5/5
Building is old but really clean
- 5/5
Only complaint was the size of the shower. Shower pressure was fine and there was plenty of hot water. The shower itself wasn’t the biggest. Would stay again.
- 5/5
The staff was amazing and accommodating. We arrived for a quick trip and to take the alpine coaster, which is a six minute walk from the hotel. The free breakfast was plentiful and tasty, not your normal continental breakfast. While we didn’t swim we did play putt putt golf Laughs all around. This is our second stay and we will stay again
- 5/5
All staff encountered were friendly and helpful from checkin to checkout.
- 5/5
This was by far one of the best hotels I’ve ever stayed at. Super clean, beds were SO comfortable, the pool and hot tub were amazing and super clean, the amenities such as the buffet breakfast included with the stay was delicious (scrambled eggs, waffles, berries, fruit, hashbrowns, bacon and more). There’s so much more we didn’t even have time to check out such as the games room, mini golf and more but we will definitely be back!!
- 5/5
Great for families
- 5/5
What an incredible stay! Our room was fantastic, and the breakfast was a absolute highlight—one of the best we've ever had. A huge thank you to the entire team for their warm and professional hospitality!
- 5/5
Nice place, nice pool, good food, good location, perfect for a simple getaway for a family of 5.
- 5/5
Great experience all around
- 5/5
Very pleasant stay.
- 5/5
Breakfast was great. Room very clean & service & amenities were on point
- 5/5
The stay was nice and we enjoyed amenities like basketball & mini golf , However, the restaurant was bland.
- 5/5
It was an excellent place. We enjoyed ourselves thoroughly and the staff was wonderful.
- 3/5
I paid for a view room. My view was of the loud pool and hot tub. It would be nice if they included that in the room description. I was envisioning a view of trees or the mountains. Fortunately, they were able to move me but the only room available was a fireplace suite which was $70 more per night (it was 86 degrees, no fireplace needed). Other than that, the room and property was clean. No frills though. Just basic. The staff were friendly.
- 5/5
Great location
- 5/5
Everything was wonderful especially the pillows
- 5/5
Tht was good
- 5/5
Great vacation spot with accomdating staff. Thumbs up
- 5/5
Very impressive. Clean, friendly, and walking distance to the fun
- 5/5
This place was amzing! Great price happy and helpful staff! Next time I’m in town I’m staying here I don’t need to look anywhere else!
- 4/5
The $10 per person charge for miniature golf was shocking since the course was covered in debris and the ball would sometimes come to a stop because of it, not to mention the pump for the water feature was very loud. The mini fridge in room 224 was loud, and the walls are thin, the snoring and the fridge kept us awake all night.
- 4/5
Public areas looked a little tired, but our room was nice.
- 5/5
Very good
- 5/5
We had an amazing stay at Icicle Village. Everything was spotless, the staff was friendly, and the food was excellent. It’s the perfect place for large groups with kids of all ages - we enjoyed the pool, mini golf, sports courts, playground, and the game zone. There’s so much to do that everyone stayed happy and entertained. We absolutely love this place!
- 5/5
It was great experience
- 5/5
We love icicle village. Will stay again.
- 5/5
Fantastic stay. Great staff.
- 4/5
Easy hotel for kids
- 4/5
Cute place
- 5/5
Enjoyed our stay.
- 5/5
Had an amazing girls weekend at this resort! The breakfast was absolutely delicious and a perfect start to each day. Our room was spotless and very comfortable, which made relaxing easy. We loved spending time at the pool and hot tub—such a great atmosphere. One of the highlights was having the option to go on a bike ride, which made the stay feel even more fun and active. Highly recommend for a getaway with friends!
- 4/5
Staff was courteous, room are good.
- 5/5
The beds and pillows made me feel as though I was sleeping on feathers. I will recommend this hotel to all my friends and family.
- 5/5
Great resort - clean, friendly staff, full breakfast, heated pool, and so many fun things for the kids to do. We enjoyed the playground, basketball court, game room, and mini golf. Definitely recommend for families.
- 5/5
Great place for families. Tasty breakfast. Warm pool was great!
- 4/5
Yes
- 5/5
Just the best 2 bedroom accommodations in Leavenworth!
- 4/5
The location is excellent—right next to the adventure park and only about a 15-minute walk or a 5-minute bike ride to downtown Leavenworth. The heated pool is enjoyable, but the entrance back into the hotel is not very close, which can be inconvenient in colder weather. What truly stands out is the staff—they are incredibly friendly and welcoming, making the stay even more pleasant. Overall, it’s a great choice for families visiting Leavenworth, especially those traveling with kids.
- 5/5
This was an unexpected detour on a road trip over spring break. It turned out to be a highlight of our week. Leavenworth is a great town, I had read about it, but hadn't coordinated a trip to get up to that area. It happened to be about 30 miles off of our path heading back home. Since you're traveling with a large dog, I'm always searching for a pet friendly properties and they were great. As far as traveling with family, there's a game room with foosball and air hockey and arcade games… There are complementary bike rentals which we took advantage of the next day to bike to the village shopping area… There is a spa, but I did not take advantage of that. Outdoors, they have a basketball court, tennis, and mini golf. We had planned to stay overnight and actually extended our stay because there was so much to do in the area. They have great rooms for families. We had a two queen with a sofa, bed and fireplace. I loved that in addition to the full bathroom, there's also a sink/prep area outside of the main bath so that multiple people can be sink accessible for washing hands or brushing teeth, etc. It made things easier for a family of five. They have an outstanding buffet breakfast. Probably the best breakfast potatoes I've had in a long time so much that I wanted to get the recipe. Ha! The eggs were from scratch, not reconstituted from powder or water down from a carton. We agreed that this was the best buffet breakfast we've had in a hotel. Already thinking about going back.
- 5/5
The staff was very friendly and knowledgeable. The room was clean and very nice. The breakfast was amazing
- 5/5
It was easy to check in, the staff were friendly and helpful, the location was convenient, and the room was comfortable and cute. Check-out was quick, and I enjoyed my stay overall.
- 5/5
wonderful place, nice people and delicious breakfast.
- 5/5
Clean room
- 5/5
Room was ready and early check in was available. Wonderful room.
- 5/5
Walking distance to downtown. Some usual inter-room noise as expected from older construction. Some caulking mold in shower corners but clean and stocked with shampoo and such.
- 5/5
Friendly staff, hot breakfast and Coffee available 24/7!
- 5/5
Staff were so friendly, and the breakfast was good. The pool was warm and so fun for our littles in the cold weather, and we loved how close the hotel was to the adventure park! We had a great stay. Rooms were spacious and clean
- 5/5
The room is clean, staff were super helpful and friendly, and the amenities fits our needs. Love that the view of the mountains are amazing to look at when you wake up. This is our third time staying in this place and always satisfied each time. Thank you for a great service.
- 5/5
Great for family stay.
- 5/5
Amazing. Super clean and the staff at the front desk were very kind. Easy walk to the main town.
- 5/5
Room was good. Breakfast was great. Pool was super warm that we were swimming at 9pm in 30° weather. Kids loved it
- 3/5
Room was nice but could have been a little cleaner and better smelling. The pillows were very small squares that my family thought were uncomfortable. The grounds are nice, lots to do and close to the rollercoaster. The spa was booked for massages sadly and the winery was closed most of the time.
- 5/5
The staff was extremely helpful and courteous! We loved the room, and Jake was on top of everything. The breakfast had plenty of choices and was delicious!
- 5/5
Room clean. Nice hottub. Near everything. Great breakfast. Nice workers
- 5/5
Clean rooms, nice facility. Definitely recommend
- 5/5
Really good breakfast! And I’m picky about the food. Lots of things to do with the kids (6 and 12). Great location!
- 5/5
The room was spotless, like stepping into a painting The staff was courteous, sending some fresh towels in no time.
- 5/5
Clean, friendly, great breakfast!
- 4/5
It was clean. I liked the shower--big enough that I didn't brush up against the wall while showering. Mini golf was fun. The train running around the ceiling in the breakfast room was a fun touch.
- 5/5
I cannot wait to come back here. The room was great. Loved the fireplace and hot tub in the room. The heated pool and the hot tub were perfect on a winter night. The breakfast was about what you'd expect for a free breakfast buffet. Not bad, but not great. It was hot though. We really loved it. Like I said, we'll be back.
- 5/5
Great family hotel with lots of amenities: heated pool, jacuzzi, game rooms, sports court, fitness gym, etc. And the breakfast is sooo good.
- 5/5
The room was spotless. Love that the room also had a comfortable chair and 2 chairs at the table for comfortable seating. The bed was very comfortable.
- 5/5
Kid friendly
- 5/5
Very well maintained, loved the room and staff
- 5/5
Clean room, great breakfast each day, proximity to downtown & alpine coaster attraction as well!
- 5/5
Great stay, the front desk staff were very kind!
- 5/5
Staff was great, rooms were clean and everything was just overall great. It was my sons birthday yesterday and this is what he wanted to do and he had a great time
- 5/5
Very family friendly resort! Wonderful game room and mini golf. Convenient hot breakfast in the morning. Room was extremely clean.
- 5/5
Perfect stay - love the location and the view from room - also free coffee in the lobby all day!
- 5/5
Clean room amenities
- 5/5
Always amazing at icicle, staff is always so sweet, brought our odie boy (dog) for the first time, they made it so easy and even had a gift for him
- 4/5
Couldn’t enjoy the pool as our kids aren’t comfortable yet but it was a heated outdoor pool. We loved our stay and will come back again.
- 5/5
.
- 5/5
Nice rooms, good breakfast and friendly staff.
- 4/5
Room was clean and good. But had an old smell. Amenities were good. Breakfast was too good with lot of options comparable to Hilton or Mariott. Hot tub and Hot pool was amazing. Mini Golf is must try and we loved it. It is engaging. Game room was also good
- 2/5
Paying about 400 for this average level cabin is a bad decision we made.
- 4/5
Room was clean, bed was good, but the noise level was terrible. You could hear everyone in the hall, above us and next door. Which made sleep difficult.
- 4/5
Clean room, corteous staff, complementary ev charger and great location!
- 5/5
You can tell it is not a new modeled fancy hotel but it has everything you need
- 5/5
Clean room, staff are very helpful, breakfast was nice. I Highly recommend this place.
- 5/5
Great room, staff, and wonderful breakfast!
- 5/5
everything was great, we thoroughly enjoyed our stay!
- 4/5
Clean and nice breakfast
- 5/5
Great stay. Comfortable, clean, and good amenities.
- 5/5
Last minute booking due to cancelled VRBO resey. Great restaurant, busy but free breakfast, across street from alpine coaster, wall to bus line/ downtown. Hot tub outdoors open in winter.
- 4/5
Our Condo was amazing and loved the entire stay.
- 5/5
Breakfast was nice
- 5/5
We had a great experience staying at Icicle Village Resort! Staff is super friendly. Rooms are clean and we love the free breakfast it was really good!
- 3/5
I would still recommend stays here, just not on the lobby level or in main building. Too much noise.
- 4/5
Friendly staff
- 5/5
Clean rooms
- 2/5
Bad internet and wifi, rooms outdated. Incorrect not near downtown.
- 5/5
Staff and room were great. The breakfast was surprisingly delicious as well. The only thing I’d change is I wish there was a full length mirror in our room.
- 3/5
Not very good
- 5/5
Very clean room and very pleasant and helpful staff
- 4/5
Clean and tidy. Comfortable. Good scenery.
- 5/5
Thank you so much for such a wonderful room with a gorgeous view and all the festive decor ! It was amazing time
- 5/5
The staff was excellent. The rooms were clean. They did not come in and clean while we were gone, but all in all was a very good experience.
- 5/5
Very friendly front desk staff as well as the staff that worked the breakfast buffet. The included breakfast buffet was great. Room was nice and clean. I loved that it was free parking especially because you have to pay to park almost everywhere else in Leavenworth. Definitely recommend this resort. We’ll stay again.
- 5/5
Room had 2 sinks which was helpful with 4 women. ;) Nice breakfast
- 1/5
The room was incredibly sub par for the price you pay, and the shower drain was completely clogged, they had no maintenance staff so I had to fix it myself
- 5/5
Great location, clean rooms, great place to bring families! Lots of activities for children. They even kept the outdoor pool heated in December!! Grandkids loved the game room! Also breakfast covered everyone’s wishes and wants! Nobody will leave hungry! All around we had a great visit with a friendly and helpful staff.
- 5/5
We had two bedroom unit, everything was great, clean rooms and breakfast very yummy
- 5/5
The room was very clean. The sheets even smelled sanitized. The staff wasvery friendly and attentive to our need and comfort. The breakfast is amazing and si delicious. Everything was excellent and very satisfying to our needs. My wife and I will be back to Leavenworth and this is where we want to stay. Thank you for the wonderful hospitality and great customer service.
- 5/5
The staff were welcoming and helpful. The room was nice and clean, and quiet. And the. Breakfast was good.
- 5/5
Great online reservation with amazing team responses. Perfect location close enough to walk to every venue, but far enough from central plaza street noise. Room with fireplace was spotless and amazing. Breakfasts and other meals in restaurant extraordinary. All amenities were exemplary. Good pricing compared to other hotels nearby. Will recommend to family and friends. Thank you for three nights and four days!
- 5/5
Clean rooms, friendly staff, outstanding free breakfast and great location right across the street from the Leavenworth adventure park.
- 5/5
Great family friendly place to stay. Quiet and fun.
- 5/5
Very good
- 1/5
I canceled this reservation months ago through expedia and the resort still charged me the full price. they refuse to refund. do not stay here. ever. I'm a disabled veteran, explaned to them that I had reinjured myself and they still didn't care
- 4/5
Overall good, good breakfast; the train during breakfast was good. Helpful people at front desk; even when on phone, still helpful.
- 4/5
The hotel could definitely use an update. Its very cheap quality, outdated rooms with a high price attached. Staff gets 5/5 stars, hotel gets 3/5 stars, overall 4/5
- 3/5
We have to checkout by 11AM. Request for extension was declined.
- 5/5
A fun place to stay in this town.
- 1/5
2. At 10.35ish am on 11/27, the day when we were checking out, i had a talk with a front desk lady over the phone, requesting for a 30mins late checkout at 11.30am, but instead of trying to find something, she said no. Well, that is fine still. But the way she said it was extremely rude. And over and above that she actually slammed the receiver of the phone when i was talking. Is this kind of an expected behavior which is expected from a person who sits at the front desk and is supposed to take in queries and qualms of customers staying at the resort?
- 5/5
Great breakfast, attentive staff.
- 5/5
Amazing room!
- 5/5
Great location and good complementary breakfast! Very clean and convenient to downtown (10 min walk)
- 4/5
Our room was very spacious, clean and comfortable. It had a small Livingroom with a fireplace, which was very nice. We enjoyed our stay
- 5/5
Everything was excellent.
- 5/5
Great place to stay! Comfortable rooms and really nice amenities. Pool was fun for my son and the location is very close to the main strip of shops.
- 5/5
Always good.
- 5/5
Especially the guys in charge of the complementary brea
- 5/5
Hotel room was cozy & bed was spectacular. A variety of activities right on site and a short walk to town.
- 5/5
Location was great. Lovely staff. Very comfortable room and grounds were nice.
- 5/5
na
- 5/5
Great place to stay!
- 5/5
Nice hotel with great family amenities like the Mini-golf, game room and heated pool. Walkable to town.
- 5/5
Overall a great experience..A.great place to spend time with family and little.ones.
- 3/5
Did not breakfast, staff was nice and very professional. The room experience was okay, nothing over the top but one thing I wasn’t a fan of was the barking we heard in the morning.
- 4/5
The view was beautiful and the room was very nice. The staff was friendly and the drinks were pretty good. The blankets weren’t my favorite and the oj at the want very good. But it was great at breakfast.
- 5/5
Nice place!
- 5/5
Friendly and communicative staff in a great convenient location to downtown Leavenworth. The views of the mountains were stunning. Our room was huge, clean, and cozy. Love that our room had a fireplace. It also had a microwave, coffee maker, and a fridge. Appreciate that breakfast was complementary. Would recommend staying here!
- 5/5
Its a nice walk to to Leavenworth shops.
- 5/5
Lovely location right next to the alpine coaster
- 1/5
I did not have a Mountain View. I had a view of the parking lot. Paid 700$ for a nice view of the parking lot. Cool cool. Thanks. Blankets were not comfortable.
- 5/5
We enjoyed our stay here
- 3/5
The menu was fine just not much that I could eat- fruit options would have been a plus - the pictures of the property were a little deceptive as it is primarily a motel
- 5/5
Loved the mini golf course, and you can’t beat the views from the hot tub!
- 5/5
We have stay here for years when our grandkids were younger we used to bring them and stay in the condo’s. There were lots of things we could do. And anytime we come this way we will always stay at icicle village, Leavenworth, Washington. Our favorite place.
- 5/5
We had a great time at Icicle Village Resort! The property was beautiful, the room was comfortable and clean, and the staff were all very friendly. There was a conference at the same time we were there and the resort was still very quiet and everything seemed to be run very smoothly and the resort was not hectic at all. Great place to stay!
- 5/5
Great
- 4/5
Staff very friendly and helpful
- 5/5
This hotel is tucked away toward the end of town, offering a quiet and relaxing stay. The heated pool and hot tub were a great bonus! The staff were beyond friendly, and the rooms were clean and comfortable. We also loved the free shuttle — it made getting around easy without the hassle of driving or paying for parking.
- 5/5
Our room was clean, the staff was very kind and helpful, the pool area was great. We had a wonderful time playing mini golf, too!
- 5/5
Room very clean, comfortable mattress and delicious breakfast
- 1/5
Terrible staff. Rude lady with blue hair. Nightmare trip we come every year for Oktoberfest and this is the first hotel to give any issues.
- 5/5
Friendly, helpful staff. Older facility but well maintained. Breakfast and restaurant food quality is great.
- 5/5
Beautiful view and location. Friendly and helpful staff.
- 5/5
Mountains were BEAutiful. Fall colors on trees
- 4/5
Wish the restaurant stayed open later on the weekend
- 5/5
Food was good at restaurant, rooms were clean
- 5/5
Todo estuvo muy bien, las habitaciones cómodas , limpias y con todo lo necesario, el desayuno también muy bien
- 4/5
Room was clean, staff were very nice. Room was noisy (ground floor near an outside door). Breakfast was great, with nice options. Walkable to town. Would stay again but request quieter room.
- 4/5
The resort is quite large compared to other nearby hotels. The staff were friendly, and the room was clean. It’s only a few blocks from Front Street, making it convenient for dining and shopping. The breakfast was also good.
- 4/5
Amazing staff and vibes
- 3/5
Smelled stale.
- 5/5
Great location. Lot's to do.
- 5/5
So fun! Had a great time
- 5/5
Very nice environment, quiet, close to downtown.
- 5/5
Great place
- 5/5
Everything is amazing
- 5/5
Mountains surrounding area are pretty. The staff, rooms, buffet breakfast were great. Very nice resort. The German town affect snd shopping were good.
- 5/5
JJ Hillls Restaurant was excellent. Jacuzi, pool great as well
- 5/5
Wonderful
- 5/5
We love staying here at Icicle Village Resort. It is so beautiful and reasonably priced. Love the restaurant and that it has a miniature golf course. We come to Leavenworth every year and always stay here.
- 3/5
Did not ever come into the room and we were there three nights. No clean towels were offered. Had to ask front desk for coffee refills every day. No drinking glasses and we had to wash our coffee cups every day to use them the next day. At $270.00 per night I expect MORE.
- 4/5
Game room which was an amazing success with the kids The only think that disappointed us is that wee could hear everything from next door - we literally woke up from the room next us because of their alarm clock and then the noise in their room..
- 3/5
Spa, mountain view, walkable distance to downtown
- 5/5
Love this place♥️
- 3/5
Resort has the makings of being quite lovely, but just doesn’t hit the mark. Some dinginess of the property, some (not all) front desk staff unprofessional appearance (but kind!).
- 4/5
We want to thank Tervor for assisting us when the AC in our room was not working. He helped us b
- 5/5
Just about everything was above our expectations for our first stay here. We rented a condo and it didn't disappoint. The only comments I have is that the gym in the photos does not match what is currently there and I was bit disappointed when I got there for my morning workout. Also the bed was comfortable but very creaky. Other than that we thoroughly enjoyed our stay and will be booking again.
- 5/5
Enjoyed our mountain view. I liked that it was pet friendly even though I left my fur babies at home.
- 5/5
Clean room | Great Staff | Mountain view | Activities
- 5/5
Great stay for our 20th Anniversary. Staff was friendly and property felt safe. Location was close to everything, yet still felt far enough away.
- 3/5
I paid over $400/night on Labor Day weekend. It’s a fine hotel. If I had paid $225 I would have been happy. It’s not a $400/night hotel. If it said Holiday Inn Express on the outside, it would fit perfectly. Good location, adequate breakfast, fun things to do on their “campus” but rooms are dated. Maybe the suites or condos are nicer.
- 5/5
Beautiful grounds and lovely views of the mountains. Very clean room and comfortable bed with extra pillows. Extremely helpful and friendly staff.
- 5/5
Great place
- 3/5
great property. More suited for family with kids.
- 4/5
First time staying here and overall a nice place.
- 5/5
Everything was wonderful.
- 5/5
It was wonderful
- 5/5
Staff were very friendly.
- 5/5
A great pkace to stay. Walkable to downtown and trails along the river. Great breakfast!
- 4/5
Spacious clean rooms, amenities are good, very close to town center
- 5/5
Excellent location, lots of amenities
- 5/5
I liked that there was always fresh water and coffee available
- 3/5
The property was old but tidy and clean.
- 5/5
We loved staying here, and would stay again. Mini golf on site was very fun, and walkable to the Adventure Park coaster and main shopping in town.
- 5/5
Good
- 4/5
I was disappointed that the text messages invited you to enjoy the winery if your early but the winery was only open on weekends. Also the breakfast was good but staff only cleaned the table and didn’t speak, not friendly. Was strange.
- 5/5
excellent service
- 5/5
Lots to do
- 5/5
Condo was super convenient, spacious and had everything we needed.
- 5/5
It was awesome
- 5/5
Oir family had a wonderful stay. Very family friendly. Walking distance to town center in Leavenworth. Clean with great amenities. Would stay again!
- 5/5
Close to town
- 5/5
All around a great stay. Will definitely be staying here again.
- 5/5
Great service thanks
- 5/5
Another pleasant stay.. Front desk staff very helpful. This place is comfortable and feels like home. Beds are the best! Nice location off the main strip.
- 2/5
Don’t do it.
- 4/5
Staff were helpful and friendly
- 5/5
So many amenities, walkable to downtown and close to golf.
- 5/5
Awesome stay. Nice breakfast buffet. Amenities are great. I enjoyed their large size of jacuzzi. Would recommend for family accommodation. Lots to explore in this little village kind of resort.
- 5/5
The room was comfortable and clean.
- 5/5
We were very pleasantly surprised by many things at the resort. An air hockey table!! That was great. The breakfast buffet was wonderful. We enjoyed dinner in your restaurant, too. The flavored water was very nice. Thank you!
- 5/5
We arrived early and where able to check in. Very friendly check in.
- 5/5
10/10 will stay again!
- 5/5
Nice place and beautiful rooms
- 5/5
Overall super satisfied with the resort! Family friendly, clean and everything we wanted plus more! We will be returning!
- 5/5
Fun for kids! Special place
- 5/5
Great property, wonderful amenities. Walking distance to town and having bikes the guests is awesome. This resort has it all.
- 5/5
Having fun with family is the focus at this property. They do a great job.
- 4/5
It would be nice to have creamers and sugars in room not just the cups
- 5/5
Great breakfast options
- 5/5
Great place to stay! We had a lot of fun and it was a nice hotel with comfortable rooms and great service.
- 5/5
Everything was good
- 5/5
Icicle Village is a great place to stay. It walkable to town and right next to the mountain coaster. They included breakfast was the best we have had.
- 5/5
Janet was great. Pool was great. Water a tad foggy but still nice clean and blue! Room was cozy.
- 5/5
Great stay.
- 5/5
Awesome place to stay.
- 5/5
Great place to stay. Complementary breakfast was yummy!
- 2/5
Room was dirty sofa bed was worn out.
- 4/5
We liked nature around the hotel.
- 5/5
Loved all of the things to do at the hotel!
- 3/5
The property is great, lots to do! We asked for a blanket and they didn’t have any, we’re running low on bedding. We also got 2 towels and a hand towel but nothing more. Just not what I’d expect for $250+ a night
- 5/5
Great place in a great location with fantastic amenities.
- 3/5
No cable fot tv. Restaurant was expensive. Breakfast was average
- 5/5
We had a wonderful time. The condo was awesome!
- 4/5
Clean hotel. Friendly staff. Convenient location. Mattress not great but fine for a night.
- 3/5
Bathroom was absolutely disgusting. Mold and mildew filled the shower and floor. Kitchen staff were friendly and attentive. Front desk was average except for the lady who checked us in. She had bright hair, and big lashes. Quick and efficient and had personality.(not robot like, personable)
- 4/5
Nice property, liked that there was a game room for my son and that there was mini golf at the hotel. The only issue was the restaurant, it was not great and the people working were not friendly. Food was always incorrect and unfortunately the breakfast was served there too. They did not keep the breakfast full and it was extremely messy with food everywhere.
- 5/5
Wanted to explore Levenworth.
- 5/5
The only thing that I was not supper happy was a shower type: Shower head in the wall, no options for a different water flows, on spout. But that's just me. I am sure most people are not bothered by that. Hot tub and a pool are clean and open until 10 pm. Property is nice and there was plenty of free parking.
- 5/5
Great
- 5/5
Amazing resort! No one bothers you there, you just chill and relax by the pool. It has beautiful views. Great breakfast too. Been here 3 times and will come back again.
- 5/5
This is the place I would stay everytime I visit Leavenworth. It’s walking distance from Leavenworth. It has there own parking. I stayed in the adams condo that had 2 bathrooms and 2 bedrooms. TVs in every room. A porch, kitchen and living room with a fireplace. The place was clean. Check in was fast and the front desk attendant was friendly and helpful. It was such a large resort with a spa, restaurant that offered a free breakfast buffet and open for dinner, pool and jacuzzi, and putt putt.
- 5/5
Having access to the bicycles came in very handy for getting to downtown area.
- 5/5
Nice place to stay
- 5/5
Awesome loved it
- 5/5
This hotel was very nice. The restaurant had excellent food. My grandsons enjoyed playing the mini golf & swimming in the pool. We rode the coaster which is right across the street. We shopped for hours in Levonworth definitely will come back
- 5/5
Central air for the main room and the two bedrooms had their own AC units which were a bit noisy as was the refrigerator in the kitchen. Otherwise excellent stay with l nice carpeting and furniture/furnishing and own laundry-dryer in room. Property has lots of amenities from put-put golf to courts and pools for kids. Across street amusement facility also a local attraction. Bus shuttle nearby into town center or free bike rental from front desk.
- 5/5
Amazing place with kids
- 4/5
The stay was great for the most part. The only thing I would improve is the WiFi. It was horrible. The smart tv in the room only had a signal half of the time and the other half it was unusable. Staff said they were resetting the access point multiple times but it didn’t make any difference. It wasn’t a big deal aside from at night when I was in the room the most.
- 5/5
Yeah we arrived at the icicle Village and thought it was one of the most beautiful tranquil little cute places we'd ever been to. Explored the whole grounds of the resort love the lobby and the restaurant as well as the two Outdoor Pools and Hot Tubs the gym is quite nice all those simple but very adequate for someone that wants to just work out. Love the proximity to the town will be back absolutely.
- 5/5
Wonderful room; clean and spacious. Amazing breakfast.
- 5/5
Property was great! Good pool, hot tub. Breakfast was not bad, Loved the minigolf (though did not expect I had to pay for it). Overall experience was great!
- 5/5
Fun place to lodge and take the kids. Easy to get to town. The staff was great. We really enjoyed it.
- 5/5
Family friendly, amazing pool and spa, fun mini golf, great food options, comfortable beds, friendly staff. My only complaint is that the TV was too small and outdated (needs a refresh) but our stay was wonderful.
- 5/5
Great hotel with a great location, easy walk to town. Will be staying here again.
- 5/5
Complimentary breakfast is hands down the best I had.
- 5/5
Great time!