Home2 Suites by Hilton Lawrenceville Atlanta Sugarloaf, GA
About Home2 Suites by Hilton Lawrenceville Atlanta Sugarloaf, GA
Home2 Suites By Hilton Lawrenceville Atlanta Sugarloaf, Ga is located in Lawrenceville, 19 miles from Historic Stone Mountain Villiage and 22 miles from Stone Mountain Carving. Featuring a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has family rooms. At the hotel, rooms include a desk. The rooms in Home2 Suites By Hilton Lawrenceville Atlanta Sugarloaf, Ga are equipped with a flat-screen TV and free toiletries. A buffet breakfast is available at the accommodation. Home2 Suites By Hilton Lawrenceville Atlanta Sugarloaf, Ga can conveniently provide information at the reception to help guests to get around the area. MARTA-Indian Creek Station is 23 miles from the hotel, while Bradley Observatory is 23 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, comfort, and spaciousness of the rooms. However, there are several instances of poor customer service, particularly from front desk staff, which has negatively impacted some guests' experiences.
- Clean and comfortable rooms
- Spacious accommodations
- Inconsistent customer service, particularly from front desk staff
- Limited breakfast options and times
- 4.5/5
Superb
- 5/5
Everything I love everything about this place
- 5/5
Great place to stay recommend 100%
- 5/5
Was a nice visit clean and tidy for our stay no complaints
- 5/5
Very well maintained and staff were nothing but friendly. Only thing that was a bit less welcoming were signs on posts in the parking lot (at least 15) with big QR codes telling you that you have to pay for parking. I have never seen that in a big open hotel parking lot in a suburban setting. The hotel was in a setting that no one other than guests would come to park. Just add to the cost of room if you must, but just not a good look.
- 4/5
Better than staying at a AirBandB
- 5/5
Good
- 5/5
We enjoyed the layout of the rooms and the comfortable common areas Everything about the property was fine when we visited the pool was closed.
- 5/5
Simone was wonderful! Very helpful and kind
- 4/5
Breakfast was served later than website indicates..parking charges were ridiculous for hotel...luckily staff waived parking fee. Scan for parking did not work.
- 5/5
Exceptional
- 5/5
Stayed here during a concert. Very spacious hotel room and great for everything we needed. Comfortable beds and breakfast was great!
- 5/5
Whenever I'm in Lawrenceville, I chose this hotel. It's a great location for shopping and plenty of places to eat. My stay is always relaxing and quiet
- 5/5
Love my vacation getaway
- 5/5
Everything was good
- 5/5
The room was clean. Staff was helpful. I would just request more Non-Tesla EV charging stations and a system where when one guest is done charging, the next guest can be called down to charge their vehicle.
- 5/5
Excellent service, and very clean. Would like the breakfast to offer turkey beacon, and scrambled eggs.
- 5/5
Excellent service, and very clean. Would like the breakfast to offer turkey beacon, and scrambled eggs.
- 5/5
Everything was excellent and I will be back to stay again .The staff was ok, but could have been better when welcoming and communicating with guest.
- 3.5/5
Good
- 5/5
Easy check in , clean rooms , breakfast wasn’t the best.
- 5/5
It felt more like a efficiency Air B&B than a short hotel stay. I made it point to always stay at Home2 Suites by Hilton when I travel
- 5/5
I liked everything. Everything was fine.
- 5/5
I liked everything. Everything was fine.
- 5/5
The breakfast was great. The yogurt machine didn't seem to be working properly and the line to get a waffle was very long, so i gave up. But we enjoyed our breakfast The pool was closed, and it would have been good if we had been notified. My grandson was extremely upset that he couldn't swim. And as I stated before, the line to the waffle maker was way too long. Perhaps another one or two makers would help??
- 5/5
The breakfast was great. The yogurt machine didn't seem to be working properly and the line to get a waffle was very long, so i gave up. But we enjoyed our breakfast The pool was closed, and it would have been good if we had been notified. My grandson was extremely upset that he couldn't swim. And as I stated before, the line to the waffle maker was way too long. Perhaps another one or two makers would help??
- 5/5
The staff was unbelievably friendly and helpful. One of the nicest staffs we have encountered in any hotel. Room was spacious and clean with the extras you would expect from a Home2 Suites. Definitely one of the best stays we have had.
- 5/5
Front desk attendent was very friendly and check-in was super easy. room was very spacious and clean. Sofa bed for my 2 smallest children was super comfy. Full size fridge in the room and small kitchen area to hold all our travel snacks. 2 queen beds were amazing and comfortable. loved the option for Netflix login in the room to occupy my kiddos. location is very close to food and shopping. Breakfast was outstanding, different hot/cold options on weekends. Outdoor patio area with firepit seating was a nice touch. Came downstairs to study in the lobby, and there were plenty of seating options and outlets to plug in my laptop and phone. Only downside was the pool area was closed when we were there (possibly for maintenance).
- 5/5
Front desk attendent was very friendly and check-in was super easy. room was very spacious and clean. Sofa bed for my 2 smallest children was super comfy. Full size fridge in the room and small kitchen area to hold all our travel snacks. 2 queen beds were amazing and comfortable. loved the option for Netflix login in the room to occupy my kiddos. location is very close to food and shopping. Breakfast was outstanding, different hot/cold options on weekends. Outdoor patio area with firepit seating was a nice touch. Came downstairs to study in the lobby, and there were plenty of seating options and outlets to plug in my laptop and phone. Only downside was the pool area was closed when we were there (possibly for maintenance).
- 5/5
Bed were very comfortable!
- 5/5
Exceptional
- 5/5
Very friendly, welcoming and accommodating
- 5/5
The room was very clean and comfortable. The appliances were new, and there was plenty of space. The staff was very helpful and professional. The breakfast was amazing, with many options to choose from. The only downside was that the pool was closed, but I assume it was because it was not the season for it to be open. Overall, we really enjoyed our stay and would definitely recommend this hotel.
- 4/5
Clean room
- 5/5
Cleaned room and the supplies of towels when we needed extras. The desk attendant were very helpful and always greeted us with smiles. Breakfast was disappointing to us because, we don’t do pork or beef, the selection was limited. The closing times were limited to 9:00, seemingly a short window for ones who don’t get up in time to have something other than coffee.
- 5/5
Cleaned room and the supplies of towels when we needed extras. The desk attendant were very helpful and always greeted us with smiles. Breakfast was disappointing to us because, we don’t do pork or beef, the selection was limited. The closing times were limited to 9:00, seemingly a short window for ones who don’t get up in time to have something other than coffee.
- 5/5
Great property and staff. Close to gas south. Unfortunately the pool was closed during our visit
- 5/5
It was a great experience and friendly staff
- 5/5
La habitación cumplió con todas nuestras expectativas.
- 5/5
- 4/5
The staff was extremely helpful and very accommodating.
- 5/5
Room was very clean, breakfast was good .
- 5/5
Nice and clean Staff was friendly and easy to talk too. Very helpful in parking.
- 5/5
Nice and clean Staff was friendly and easy to talk too. Very helpful in parking.
- 5/5
Great location
- 4.5/5
Had to pay for parking.
- 4.5/5
Everything! Very clean! Staff was friendly, breakfast was pretty good the beds were really comfortable. I really liked this hotel! Had to pay for parking.
- 3/5
Beware of daily parking fee of $15.00 per day.
- 3/5
Breakfast
- 5/5
Clean updated hotel. Good area
- 5/5
That a really good hotel
- 5/5
Exceptional
- 4/5
The breakfast.
- 4/5
The breakfast.
- 5/5
Everything was great and clean
- 2.5/5
The property was easily accessible from activities we were in town for. The hotel staff member that checked us in was less than friendly at check-in. Seemed irritated to come to the front to help. Did not greet us, just said, “last name” after several seconds of waiting for assistance. The room temperature did not regulate well. The room was either hot or cold and uncomfortable.
- 2.5/5
The property was easily accessible from activities we were in town for. The hotel staff member that checked us in was less than friendly at check-in. Seemed irritated to come to the front to help. Did not greet us, just said, “last name” after several seconds of waiting for assistance. The room temperature did not regulate well. The room was either hot or cold and uncomfortable.
- 3/5
Its in a great location for anyone visiting Midevil Times Restaurant its only a couple minutes away. Beds are comfy and rooms are nice. The noise wasnt nice. Our hallway was very loud with other guests well into midnight. We also had some kids knock on door and run off multiple times. The TV didnt work in our room. My husband tried everything and he is tech savvy. We got in late and left early so it didnt matter but otherwise I would have been upset. The breakfast bar was not that great. A waffle machine. Bagels. Fruit. Cereal. They had potato wedges. It was an on the go breakfast. Ive had hotels that serve big continental style breakfast gravy biscuits, bacon, srambled eggs, the works but this one was small. We only stayed 1 night and doubtful id book again. They also have signs all over wanting you to pay to park even tho your a guest. We spoke to some other guests and it was clear noone was paying. We didnt get towed so hey it was a win. Overall we slept some, grabbed a muffin & banana and hit the road.
- 5/5
Super clean, super nice staff, the rooms feel nice and big. I will say the breakfast could be better.
- 4.5/5
Superb
- 5/5
Bummed the pool wasn’t open
- 5/5
Exceptional
- 5/5
Bummed the pool wasn’t open
- 5/5
Everything was clean, and staff was super friendly. I actually wish I could have stayed longer
- 5/5
Exceptional
- 5/5
This was a great room with many amenities. The staff was amazing and it is close to many local businesses.
- 5/5
Exceptional
- 4.5/5
The good breakfast contributed to a positive start to our day, and the friendliness of the staff was a refreshing change to other places I have visited. From checking in to requesting supplies, everyone was accommodating and nice. I will definitely recommend this hotel to others. We liked our stay so much that we are coming back in a week to stay again. The only disappointment was the pool not being available. It was understandable that it was not open to the public due to the high levels of tree pollen in the pool. It looked like a swamp, and hopefully, when we return, it will be open to public use.
- 4.5/5
The good breakfast contributed to a positive start to our day, and the friendliness of the staff was a refreshing change to other places I have visited. From checking in to requesting supplies, everyone was accommodating and nice. I will definitely recommend this hotel to others. We liked our stay so much that we are coming back in a week to stay again. The only disappointment was the pool not being available. It was understandable that it was not open to the public due to the high levels of tree pollen in the pool. It looked like a swamp, and hopefully, when we return, it will be open to public use.
- 5/5
- 5/5
Quit area Breakfast bar wasn’t clean
- 5/5
This Home2suites property was extremely clean and well equipped. Beds were very comfortable and room spacious . The morning breakfast was great. I recommend Hilton Home2 Suites.
- 5/5
Staff was pleasant, room was clean, hotel was quiet, breakfast offered was medium, not bad, but something to get you going, overall of if I had to stay in this location again I would, also close to restaurants, fast food, shopping and lounges.
- 5/5
There was good condition
- 5/5
Great place and clean!!! Chaz was amazing at getting us set up wuth our accommodations!!! He made the experience very enjoyable!
- 4/5
Property was good. Having to pay to on the property was expected and not appreciated. Had to pay $15 per day at the venue location which we were there for 17 hours. Hotel parking was $11. I complained to the manager for which they waved the parking fee. Sadly, the cost of the room on a non-event weekend would have been almost 70% less. The hotel should be ashamed of price inflation because the ACC Women's basketball tournament was the same weekend.
- 5/5
Very clean and spacious.
- 5/5
Everything is good
- 4.5/5
How.clean the hotel and room Paying for parking and it's no gate to protect your automobile so why pay for.parking
- 4/5
We asked for clean sheets on the last night and never got them, shower gel and never got them and also towels and never got them. This happened on the last night we stayed there and we had no towels or clean sheets.
- 5/5
Stayed 4 nights. Everything was great! We love the big rooms and the full kitchen. The only problem was the dishwasher didn’t work. We tried to start it before checking out. Unfortunately, we wound up leaving the few dirty dishes in the dishwasher, as we had to leave.
- 4/5
I didn't use outdoor pool and hot tub.
- 5/5
Home2 is always Great N/A
- 5/5
Hotel was very accommodating
- 5/5
-
- 5/5
Clean room and amenties
- 5/5
Clean room and amenties
- 2/5
We were not aware of having to pay to park before booking. For paid parking, the lot was very cramped with no sidewalks or walkways for customers. The breakfast bar was unorganized and the flow was very inefficient. The food was subpar and not worth waiting for. We will not ever be staying at this hotel again.
- 2/5
We were not aware of having to pay to park before booking. For paid parking, the lot was very cramped with no sidewalks or walkways for customers. The breakfast bar was unorganized and the flow was very inefficient. The food was subpar and not worth waiting for. We will not ever be staying at this hotel again.
- 5/5
The rooms were spacious and furnished perfectly.
- 5/5
All of the above
- 5/5
All of the above
- 5/5
Staff was very professional and helpful with smiles.
- 5/5
Staff was very professional and helpful with smiles.
- 5/5
The staff was friendly and helpful. The room was clean and spacious. I had an excellent visit to Atlanta helped by Home2Suites.
- 5/5
The staff was friendly and helpful. The room was clean and spacious. I had an excellent visit to Atlanta helped by Home2Suites.
- 5/5
Love this place!!!!!!
- 5/5
Love this place!!!!!!
- 1/5
The hotel needs to put more of a effort in the preparation of the breakfast.
- 1/5
The hotel needs to put more of a effort in the preparation of the breakfast.
- 5/5
everything is perfect
- 5/5
everything is perfect
- 5/5
yes
- 5/5
yes
- 5/5
loved everything.
- 5/5
The cleanliness of the property met my expectations. I do not have any complaints about this property.
- 5/5
I LOVE EVERYTHING ABOUT THIS HOTEL Young kids knocking on our door at 12 am
- 5/5
Staff was Awesome! The room was clean and neat. We loved Our stay. First time staying in a Home2 hotel. The Best ever. Everything was great for Us. No dislikes. I
- 5/5
Súper bien !! Excelente estancia y staff muy amable y accesibles, me volvería a quedar estuve 3 noches , mi novia con silla de ruedas y todo el personal y las instalaciones para personas con discapacidad motriz
- 5/5
Súper bien !! Excelente estancia y staff muy amable y accesibles, me volvería a quedar estuve 3 noches , mi novia con silla de ruedas y todo el personal y las instalaciones para personas con discapacidad motriz
- 5/5
Everything we needed was available to us in the room. And in a half chance that it wasn’t it was available for purchase downstairs. Very convenient.!
- 5/5
Quiet
- 5/5
Quiet
- 5/5
The stay was excellent. The staff gets an A+! I love their customer service! This is the second time I stayed at this hotel and I am considering making this a regular thing each month. The only issue I have is that they need to fix that other elevator. This is the second time I have come back within the span of a month and the elevator is still not fixed. Other than that, it's always a good experience to be at a place and feel comfortable
- 5/5
The stay was excellent. The staff gets an A+! I love their customer service! This is the second time I stayed at this hotel and I am considering making this a regular thing each month. The only issue I have is that they need to fix that other elevator. This is the second time I have come back within the span of a month and the elevator is still not fixed. Other than that, it's always a good experience to be at a place and feel comfortable
- 5/5
All of the above…our family thanks you. We will be back 😊
- 5/5
All of the above…our family thanks you. We will be back 😊
- 4/5
Excellent
- 4/5
Excellent
- 2.5/5
Sad Breakfast planned by bookings to provide for all
- 5/5
The room was very spacious and clean.
- 5/5
The room was very spacious and clean.
- 5/5
Everything was great from comfort to cleanliness!!
- 5/5
Excellent customer service. I had a great experience checking in with I believe her name was Megan and a great experience checking out, I just didn’t catch her name. Room was very clean and spacious . 10/10 would definitely book again
- 5/5
Excellent customer service. I had a great experience checking in with I believe her name was Megan and a great experience checking out, I just didn’t catch her name. Room was very clean and spacious . 10/10 would definitely book again
- 5/5
Liked the text messages for housekeeping-very convenient. Clean facilities Good food for breakfast
- 5/5
Liked the text messages for housekeeping-very convenient. Clean facilities Good food for breakfast
- 3/5
I was a bit late for the breakfast at 9:30 but it was already closed. And the room didn’t get the towel change and cleaning service while we stayed 2nights.
- 3/5
I was a bit late for the breakfast at 9:30 but it was already closed. And the room didn’t get the towel change and cleaning service while we stayed 2nights.
- 5/5
Everything was clean and the services were perfect.
- 5/5
Everything was clean and the services were perfect.
- 5/5
Yes
- 5/5
Yes
- 5/5
Fantastic staff, warm and friendly environment.
- 5/5
Fantastic staff, warm and friendly environment.
- 5/5
Brian who checked us in was fantastic. Excellent customer service for a holiday when we checked in from being tired
- 5/5
Brian who checked us in was fantastic. Excellent customer service for a holiday when we checked in from being tired
- 5/5
I love the location quiet, clean room, very comfortable.
- 5/5
I love the location quiet, clean room, very comfortable.
- 1/5
The very first time housekeeping finally cleaned our room, they left our door wide open after servicing it. We left around 9–10 AM and came back at 10 PM to find our room unlocked and open all day. This is completely unacceptable and a serious safety issue. Anyone could have entered our room or taken our belongings. For most of the week, there was no housekeeping at all. Towels piled up, the trash overflowed, and the room became unsanitary. It was disgusting to be forced to live like that in a place we paid good money for. When we spoke to the manager, instead of apologizing, we were told that if housekeeping knocks early in the morning around 8:30 AM and you ask them to come back later, they simply won’t clean your room at all. That is not reasonable or professional service. Between the lack of cleaning, the safety risk of leaving our door open, and the poor management response, this was a terrible experience. I absolutely would not recommend this hotel and will not be returning.
- 1/5
The very first time housekeeping finally cleaned our room, they left our door wide open after servicing it. We left around 9–10 AM and came back at 10 PM to find our room unlocked and open all day. This is completely unacceptable and a serious safety issue. Anyone could have entered our room or taken our belongings. For most of the week, there was no housekeeping at all. Towels piled up, the trash overflowed, and the room became unsanitary. It was disgusting to be forced to live like that in a place we paid good money for. When we spoke to the manager, instead of apologizing, we were told that if housekeeping knocks early in the morning around 8:30 AM and you ask them to come back later, they simply won’t clean your room at all. That is not reasonable or professional service. Between the lack of cleaning, the safety risk of leaving our door open, and the poor management response, this was a terrible experience. I absolutely would not recommend this hotel and will not be returning.
- 2/5
The front staff was not kind for us.
- 2/5
The front staff was not kind for us.
- 4/5
Clean Facilities & Good Amenities.
- 4/5
Clean Facilities & Good Amenities.
- 5/5
This was an amazing stay at last minute!!!!
- 5/5
This was an amazing stay at last minute!!!!
- 5/5
Quiet location. Nice staff. Only thing i don’t like is paying to park at the place we are already paying to stay. Especially since it’s not downtown Atlanta. lol.
- 5/5
Quiet location. Nice staff. Only thing i don’t like is paying to park at the place we are already paying to stay. Especially since it’s not downtown Atlanta. lol.
- 3/5
room 230 is located near the laundry room where you can hear loud noises all day and night. very difficult to rest. Otherwise I enjoyed my stay. I really didnt have the energy to complain especially since everything and everyone else were so pleasant.
- 3/5
room 230 is located near the laundry room where you can hear loud noises all day and night. very difficult to rest. Otherwise I enjoyed my stay. I really didnt have the energy to complain especially since everything and everyone else were so pleasant.
- 5/5
This hotel was everything I expected of a Hilton. My suite was spotless and the breakfast was nice. I would definitely stay here again!
- 5/5
This hotel was everything I expected of a Hilton. My suite was spotless and the breakfast was nice. I would definitely stay here again!
- 5/5
Clean, quiet and great water pressure in the shower
- 5/5
Clean, quiet and great water pressure in the shower
- 5/5
Clean rooms, ample space, nice staff
- 5/5
Clean rooms, ample space, nice staff
- 1/5
Terrible to charge parking lot
- 1/5
Terrible to charge parking lot
- 1/5
My stay was kool. I hated that the front desk and police privately plotted on my car and towed it with everything in it
- 1/5
My stay was kool. I hated that the front desk and police privately plotted on my car and towed it with everything in it
- 5/5
Staff
- 5/5
Staff
- 5/5
Clean room
- 5/5
Clean room
- 2/5
Be aware that there is a parking fee in addition to the cost of your room. WhenI questioned this the desk person said it was because they have to patrol the area to keep patrons of the concert venue next door away. The concert venue is at leadt a mile! Think twice before booking. We will not book again.
- 2/5
Be aware that there is a parking fee in addition to the cost of your room. WhenI questioned this the desk person said it was because they have to patrol the area to keep patrons of the concert venue next door away. The concert venue is at leadt a mile! Think twice before booking. We will not book again.
- 5/5
We love the staff in general. We have been there 2 times. We enjoy it and the later breakfast. It forces us to stay longer. Free breakfast woot 😋 Thank you
- 5/5
We love the staff in general. We have been there 2 times. We enjoy it and the later breakfast. It forces us to stay longer. Free breakfast woot 😋 Thank you
- 5/5
Clean and quiet. My only complaint is there are no restaurants within waliking distance, and no restaurant in the hotel. Six dollars for a small bag of chips is insane!
- 5/5
Clean and quiet. My only complaint is there are no restaurants within waliking distance, and no restaurant in the hotel. Six dollars for a small bag of chips is insane!
- 4/5
Staff were great. Our room had some issues like toilet kept clogging but otherwise fantastic
- 4/5
Staff were great. Our room had some issues like toilet kept clogging but otherwise fantastic
- 5/5
I was very good.
- 5/5
I was very good.
- 5/5
Staff and hotel were very nice. Room very clean and roomy. Would definitely stay there again
- 5/5
Staff and hotel were very nice. Room very clean and roomy. Would definitely stay there again
- 5/5
The service was excellent
- 5/5
The service was excellent
- 5/5
The service was very excellent
- 5/5
The service was very excellent
- 5/5
We loved the experience. Thank you
- 5/5
We loved the experience. Thank you
- 5/5
I had a suite. Loved it!! All by myself!!!
- 5/5
I had a suite. Loved it!! All by myself!!!
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Good
- 5/5
Good
- 5/5
Room was nice, service was great!😊
- 5/5
Room was nice, service was great!😊
- 5/5
I stayed for 3 days and have no complaints. Staff was friendly, room was spotless and breakfast was acceptable. It will be our go to spot for future visits!
- 5/5
I stayed for 3 days and have no complaints. Staff was friendly, room was spotless and breakfast was acceptable. It will be our go to spot for future visits!
- 5/5
We were here for one night. Close proximity to where we had to be. Nice area. Hotel was great and convenient.
- 5/5
We were here for one night. Close proximity to where we had to be. Nice area. Hotel was great and convenient.
- 5/5
Overall had a great experience would stay again.
- 5/5
Overall had a great experience would stay again.
- 5/5
This place was incredible! Was right by a mall in a really nice area. Place was clean, staff very nice. The bed was so comfortable including the bedding and pillows. I loved the room we stayed in, had a nice view. I loved how quiet it was as well. Breakfast was good too! Made our trip more enjoyable knowing we had a safe place to come back to after being out all day. Would love to stay there again❤️
- 5/5
This place was incredible! Was right by a mall in a really nice area. Place was clean, staff very nice. The bed was so comfortable including the bedding and pillows. I loved the room we stayed in, had a nice view. I loved how quiet it was as well. Breakfast was good too! Made our trip more enjoyable knowing we had a safe place to come back to after being out all day. Would love to stay there again❤️
- 5/5
Stayed Labor Day weekend and it was excellent. It was quiet and convenient and would definitely stay again
- 5/5
Stayed Labor Day weekend and it was excellent. It was quiet and convenient and would definitely stay again
- 4/5
Everything was good. The floor in the room had some kind of sticky residue (maybe from cleaning solution) but wasnt a big deal.
- 4/5
Everything was good. The floor in the room had some kind of sticky residue (maybe from cleaning solution) but wasnt a big deal.
- 4/5
The stay was good. Dont understand the having to pay for parking when you are located in an Industrial Park and not a Metro area. Didnt make much sense. Staff was friendly and Breakfast was good. There were empty liquor bottles near our Jeep when we left in the AM, which was a tad concerning since we were traveling with our Children.
- 4/5
The stay was good. Dont understand the having to pay for parking when you are located in an Industrial Park and not a Metro area. Didnt make much sense. Staff was friendly and Breakfast was good. There were empty liquor bottles near our Jeep when we left in the AM, which was a tad concerning since we were traveling with our Children.
- 5/5
It's clean and quiet, and the price is reasonable.
- 5/5
It's clean and quiet, and the price is reasonable.
- 3/5
I was very cordial and did not give any pushback as I needed to read the policies. I’ve reviewed the policies and found no restriction against compensation or rewards for third-party bookings(also considering that I am a Hilton Honors member). Additionally, the room was not thoroughly cleaned and we had to wipe down surfaces, including the dishwasher. Given that a key amenity was unavailable and the room was not properly prepared, I’m requesting a partial refund or hotel credit/points as a resolution, which something I’ve never done at any hotel. Even though Maria was not rude, I explained that we booked the room with the bathtub amenity because it was my mothers birthday, but she didn’t seem to truly want to compensate for the inconvenience in anyway as I’m sure she could if she truly wanted to. I was not able to think of any justification as to why the last room with a bathtub was not reserved and our room be given to whom ever came previously. I hope management makes a mend. On the brighter side, the hotel was very nice overall.
- 3/5
I was very cordial and did not give any pushback as I needed to read the policies. I’ve reviewed the policies and found no restriction against compensation or rewards for third-party bookings(also considering that I am a Hilton Honors member). Additionally, the room was not thoroughly cleaned and we had to wipe down surfaces, including the dishwasher. Given that a key amenity was unavailable and the room was not properly prepared, I’m requesting a partial refund or hotel credit/points as a resolution, which something I’ve never done at any hotel. Even though Maria was not rude, I explained that we booked the room with the bathtub amenity because it was my mothers birthday, but she didn’t seem to truly want to compensate for the inconvenience in anyway as I’m sure she could if she truly wanted to. I was not able to think of any justification as to why the last room with a bathtub was not reserved and our room be given to whom ever came previously. I hope management makes a mend. On the brighter side, the hotel was very nice overall.
- 3/5
The sheets were not clean, and it smelled with previous guest sweat. There were hair on the bed, stains on the duvets. All the sheets were all dirty and smelly. But the room and bathroom room were clean.
- 3/5
The sheets were not clean, and it smelled with previous guest sweat. There were hair on the bed, stains on the duvets. All the sheets were all dirty and smelly. But the room and bathroom room were clean.
- 5/5
Close to Gas Soith District
- 5/5
Close to Gas Soith District
- 5/5
Great stay and staff (especially Roopi) super friendly!
- 5/5
Great stay and staff (especially Roopi) super friendly!
- 5/5
Everything was clean. Staff was extremely helpful and convenient to my needs.
- 5/5
Everything was clean. Staff was extremely helpful and convenient to my needs.
- 5/5
The property was awesome The staff were helpful It was an overall wonderful experience O there are plenty of food options
- 5/5
The property was awesome The staff were helpful It was an overall wonderful experience O there are plenty of food options
- 5/5
Highly recommended! Convenient area. Friendly staff. The room was clean and very comfortable.
- 5/5
Highly recommended! Convenient area. Friendly staff. The room was clean and very comfortable.
- 3/5
The hotel is fine. The disappointing thing is that they charge for parking now. Someone help this make sense! It isn't a charge to the room at booking, but a separate charge upon check-in. This was my 3rd time for putting professional guests up a few nights and I am covering the charges. They are charged for parking! They don't have my card and were told it cannot be charged to the room. Ridiculous! This is not in the city. It's not a convention center. It's Home2Suites in Lawrenceville, GA. Just up your room rates and make the real cost known up front. Really disappointing. What will they charge for next?
- 3/5
The hotel is fine. The disappointing thing is that they charge for parking now. Someone help this make sense! It isn't a charge to the room at booking, but a separate charge upon check-in. This was my 3rd time for putting professional guests up a few nights and I am covering the charges. They are charged for parking! They don't have my card and were told it cannot be charged to the room. Ridiculous! This is not in the city. It's not a convention center. It's Home2Suites in Lawrenceville, GA. Just up your room rates and make the real cost known up front. Really disappointing. What will they charge for next?
- 5/5
Friendly staff - clean rooms - hotel in general very clean. Would stay here again!
- 5/5
Friendly staff - clean rooms - hotel in general very clean. Would stay here again!
- 4/5
It's not bad.
- 4/5
It's not bad.
- 5/5
!!
- 5/5
!!
- 5/5
I love the stay it just the bad smell when u first walk in like they mop the floor with a sour smelly mop! Other than that it was great cus brought a smell good plugged in for my room can smell good!
- 5/5
I love the stay it just the bad smell when u first walk in like they mop the floor with a sour smelly mop! Other than that it was great cus brought a smell good plugged in for my room can smell good!
- 5/5
I liked everything about this property…except the parking. Paying for parking is not right when you are staying at the hotel…
- 5/5
Had a wonderful time
- 5/5
It was great especially having kids and others didn’t feel disturbed at all. Thanks to home2 suite.
- 2/5
The sheets were dirty, I had to go down and pick up sheets to make up the bed!!
- 5/5
Trip with family excellent service great breakfast will stay again
- 5/5
This hotel was awesome ! The rooms were spacious and very clean . The staff were kind patient and went above and beyond to make our stay pleasant . We will definitely be back again .
- 2/5
The hotel is clean. My room, however, smelled so strongly of some kind of room freshener (Febreze maybe?) that it disrupted my sleep the first night. I’m not sure if there was a smell they were trying to cover up, or if that’s just how they clean the rooms. On our second night there was a loud birthday party in a couple rooms and the second floor hallway. My daughter was cat called by some of the party guests while she walked to her room, and there were party guests knocking on room doors while they partied in the hallway. This went on until 2:00am. Only after 3 complaints to the front desk did the noise finally stop. The party noise should have been cut off at 10:00, and cat calling other guests in a common area should not have been tolerated by hotel staff. This group should have been kicked out after the first warning went unheeded.
- 3/5
Nice hotel . Breakfast could be better.
- 3/5
Negatives: I forgot my laptop and their computers don’t work so that wasn’t great, there was a roach in our room and the power kept shorting.
- 5/5
The stay was very pleasant. I was able to check in early which was perfect with 4 children and after driving 8 hours.
- 5/5
Enjoyed my stay. Extremely nice and helpful staff. Clean and well maintained and
- 5/5
No breakfast
- 5/5
Customer service was on point and I see why they are always booked. I love the fact that you can text the front desk for anything you need. The breakfast was always on point. Thank you Tanisha for providing us with outstanding customer service, we felt at home.
- 5/5
The staff was very helpful and accommodating. They were very pleasant even with my kids. Next time I’m in Atlanta I’ll be sure to stay again.
- 5/5
The hotel staff are very nice and friendly. Hotel are very nice and clean. We will stay there again for the next trip
- 5/5
The receptionist was kind courteous and efficient. Would recommend and stay again.
- 5/5
Rooms were clean, breakfast food were actually good and they serve different things everyday
- 3/5
The hotel is pet friendly, my family did not take out pets, meaning that the cleanness of the hotel should be impeccable. This was not the case. The hotel had a horrible wet dog smell. Front desk staff would spray odor sprays which only made the smell worst. I will not be staying in this hotel again.
- 3/5
Rooms are very spacious, breakfast is not the best so plan ahead, not all staff but one in particular was not only rude but did not make the stay comfortable.9
- 5/5
Everything is fine 🤗
- 5/5
We enjoyed our stay. It was clean and close to where we needed.
- 5/5
The property was in great condition and you could tell that the workers take pride in their work because it showed inside and outside. Special shout-out to all the employees that worked there you guys were wonderful.
- 5/5
Everything was fine, but when I asked for a service for cleaning, I told them there was a roach on the bathroom floor and I left the room. When I came back, everything was organized, but I saw the roach stain on the floor and that's when I knew they hadn't mapped it. but excluding that everything was excellent.
- 5/5
Very nice rooms. Clean and service was amazing. The various receptionist during our stay were all very kind and informative
- 5/5
Erica went above and beyond for us
- 3/5
Nice
- 4/5
Everyone was very friendly helpful housekeeping that clean room 429 did a nice job. Erica at the front desk was helpful when asking questions with a smile.
- 5/5
Love Homes 2 Suites! They are always clean and reliable. You have everything you need right there on the property and it doesn’t all cost an arm and a leg.
- 5/5
Clean, spacious rooms. Easy access to highway, pleasant staff, nice amenities.
- 4/5
I truly enjoyed my stay the room was very clean and view was good staff was very helpful
- 3/5
Did NOT like or appreciate paying for hotel parking. Especially without being informed prior to booking.
- 5/5
Everything it was very nice
- 4/5
Shuttle would have been nice Uber from Hartsfield-Jackson is about $50 so that’s $100 round trip. Parking is also not free at about $11.50 per day. It’s overall not a bad experience just be prepared. Very clean and modern rooms.
- 4/5
Nice hotel and very clean. The only issue i jave is, you have to oay for parking.
- 5/5
Clean facility and rooms, super nice and helpful staff!!
- 5/5
Room was sooo clean we thought the establishment was brand new. Excellent service and cleanliness. Breakfast was also excellent with a variety of options
- 4/5
You have to pay for parking
- 5/5
I think her name was LaKeisha( but I know she worked the morning shift)
- 5/5
Clean, decent sized room, good breakfast, mall and restaurants nearby (Pepes Mexican is good bet), friendly staff, outdoor pool, no hot tub (not advertised), plenty of parking, nice place for the money, I'll be back.
- 5/5
Nice and clean
- 5/5
Nice place
- 5/5
I would recommend it to anybody that need to be in Lawrenceville GA, you will not be disappointed .
- 5/5
Great hotel with friendly staff! Clean and great amenities!
- 4/5
Nice
- 5/5
The property is in a nice location. The shower in it and there was hair on the floor. It didn't look like it had been swept or mopped.
- 5/5
This property is clean and well maintained and the staff is very friendly and helpful. The breakfasts were par for the course. This hotel was very reasonably priced, making it an excellent value.
- 4/5
Was not aware of the fee to daily park
- 5/5
Convinient area
- 4/5
NO customers nor staff.
- 1/5
Iindian guy in the front desk is mad because i am asking why i need to pay for parking!! Never will stay in this place again.
- 5/5
I will be coming back, the hotel was very clean and the staff (Anthony) was very nice and friendly.
- 4/5
I didn’t know I would be charged for parking. Wish I had known about this beforehand.
- 4/5
It was very comfortable except there was no shampoo.
- 5/5
Nice hotel. Very clean and workers very friendly. Definitely recommend!
- 5/5
I didn’t like that we had to pay for parking at this hotel. We have never had to pay for parking before at a Homes 2 suite hotel other than that our stay was great
- 5/5
The hotel room was nice, clean and very roomy. We would stay here again.
- 5/5
I loved the location.
- 5/5
Safe and quiet
- 5/5
Would stay again
- 3/5
Ok older property. Paying to park trend has made it to outer Atlanta as well. Nothing special but OK to stay. There were tons of out of control children there as well. Staff did their best but parents were definitely lacking in taking charge of their children.
- 4/5
Property was pretty clean, except for my shower seemed like itbwas rush cleaned
- 5/5
There were so many options for dining and shopping really close by.
- 1/5
I was placed in an accessibility room when that’s not what I asked for. Double bed when I was supposed to have a king. The worst check in process I’ve ever experienced
- 5/5
Everything
- 5/5
- 5/5
I enjoyed the peace and quiet. The staff was wonderful and very friendly. I'll be back.
- 5/5
Clean property, no complaints. I always stay here when I come to the area.
- 5/5
The staff was amazing & the property was beautiful.
- 4/5
We enjoy our stayed will come again soon 👍
- 5/5
Very capacious rooms.