Best Western Plus South Bay Hotel
About Best Western Plus South Bay Hotel
This hotel offers rooms with free WiFi. It features an outdoor swimming pool and free guest parking. Each air-conditioned guest room at Best Western Plus South Bay Hotel features a 50-inch Smart TV, a refrigerator, microwave and a coffee machine. A 24-hour reception greets guests of Best Western Plus South Bay Hotel. Guests are welcomed with complimentary water, coffee, and tea. Guests can work out in the on-site fitness center or work in the business center. Vending machines featuring snacks and cold beverages are available. Area attractions can be found only a short distance from this hotel. Central Los Angeles as well as the Los Angeles Zoo, Chinatown and the University of California are also easily accessible. Manhattan beach is 2 mi away, while the SoFi stadium is 5.1 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and excellent breakfast. However, some guests expressed dissatisfaction with the thin walls, leading to noise disturbances, and a few issues with maintenance and housekeeping.
- Clean and comfortable rooms
- Excellent breakfast
- Thin walls causing noise disturbances
- Issues with maintenance and housekeeping
- 5/5
Enjoyed my stay! Quick check-in and nice clean room!
- 5/5
.
- 3/5
Basic room. Somewhat dated. No water for coffee.
- 3/5
Decent and clean beds and pillows. White socks on hard wood floor in room were dirty from walking around. Mile smell of drains in room and corridor. Sausage meat at breakfast was disgusting. Cheap though and clean beds, good shower.
- 5/5
Staff always helpful, property always clean
- 5/5
.
- 5/5
Clean / nice breakfast easy check in I could not turn the faucet in the bath on , it was too hard to turn !!
- 5/5
Exceptional
- 4/5
The hotel is nice and the room is clean and comfortable. We enjoyed our stay there.
- 5/5
Friendly staff and quick check-in
- 5/5
Room was clean and tidy and the beds were comfortable.
- 3/5
The room was a bit older than we were expecting. The bed though, was super comfortable. The hotel is a bit older, but we did not spend much time there other than to sleep. The breakfast was decent. The downside (which was fixable) was we only had 2 towels left in the room, the housekeeper forgot to take her dirty cleaning supplies with her, including her towels used to clean with so that was a little scary at first walking into the bathroom. I originally thought maybe there was someone staying in the room, and then we figured she had just forgotten her things. We put them on the floor under the bathroom counter so they were out of the way. Overall the stay was decent. Nothing fancy, no frills, just a place to sleep for us for a quick two day stay in the area.
- 5/5
Location Nothing to dislike
- 5/5
Good services at breakfast.
- 3/5
Rooms are cleaned only on request. Even after cleaning the room hard fllor was sandy, sticky! Room was smelling very stuffy, kinda closed for ages. Parking lot was used by groups for food and drinks. Breakfast was okay. The biggest disappointment was they didn't have any dexent coffee, forget abt fresh brews! The coffee machine in room was not working good and even the coffee pods were horrible. Luckily there is a Starbucks next door. But overall good value for money. Very nice staff.
- 4/5
Breakfast was great.
- 4/5
Very good
- 5/5
Everything was clean and my stay was peaceful
- 5/5
Friendly staff good breakfast
- 4/5
Nice stay for a budget hotel. No complaints. The room was clean, there is hot breakfast. Parking wasn’t an issue.
- 4/5
Hello … mostly everything is excellent… except for > initially i ask for top floor room because normally in an older property, you can hear the people above you , so it happens, i can hear every noise and footsteps above my room. Just because i didn’t get the upper floors. I stayed for 6 days … and also, breakfast menu are the same for the whole 6 days. Don’t get me wrong, everything else is good … Thank you
- 4/5
Parqueo gratuito, cerca de restaurantes, Habitación grande (junior suite), tenía refrigerador, lo “malo” fue que escuchábamos los pasos de las personas de arriba.. por lo demás, me parece un buen hotel..
- 4.5/5
Superb
- 4/5
Breakfast menu was good, however was the same every day. Would recommend changing ways eggs were prepared, and adding bacon as an alternative to the sausage patties daily.
- 4/5
The hotel was clean and breakfast was amazing. We asked for adjacent rooms which we got, but like other hôtels we would have liked if an inside door communicated with our other Room. Instead we got a Room that communicated with strangers which could have been easily planed otherwise by the hotel.
- 5/5
un lugar muy bonito y limpio exelente lugar
- 3.5/5
Good
- 4/5
Construction and breakfast
- 4/5
The room was a good size and clean. We were able to get early check in which was amazing because we got off a cruise ship at 8am. We left at 4 am the next day so can’t speak to the breakfast The pool was good but there were no towels so we had to walk to the front desk to request some. There was also an overflowing garbage can outside the pool area that was attracting birds. There was no directory in the room to tell us where the pool was or if we were to use our room towels etc. instead there was a QR code which is fine except the code did not work.
- 5/5
Exceptional
- 4/5
The room was a good size and clean. We were able to get early check in which was amazing because we got off a cruise ship at 8am. We left at 4 am the next day so can’t speak to the breakfast The pool was good but there were no towels so we had to walk to the front desk to request some. There was also an overflowing garbage can outside the pool area that was attracting birds. There was no directory in the room to tell us where the pool was or if we were to use our room towels etc. instead there was a QR code which is fine except the code did not work.
- 5/5
Parking was available and not metered!!
- 5/5
Too loud
- 3.5/5
We didn't see much staff. 4 nights, 5 days and no housekeeping was offered. Our trash piled up. The tv volume was touchy, and the air was loud, constant, so it made it hard to watch tv. Loud honking at 5:30 from a taxi and nobody did anything.
- 4/5
Breakfast was very good. Free parking was a plus. Essy access to local businesses.
- 5/5
This hotel is a great location, safe walking neighborhood, with plenty of great restaurants and shopping options. As well a basic stores like a CVS Pharmacy, Dollar Store, and other suppliers. Only 10min drive from LAX. and 15 minutes' drive from Manhattan Beach. The Rooms are nothing fancy, but they are specious and clean.
- 5/5
The service 10/10. The room was very nice and clean. Breakfast was good. I would definitely recommend this hotel and would stay here again.
- 2/5
Breakfast ok, coffee terrible though, felt like drinking warm water only.
- 5/5
Free parking is great
- 5/5
Exceptional
- 5/5
This place is really nice , everything looks clean .
- 1.5/5
Our room was not clean. The floors were very dusty and there were crumbles. The bathroom floors had hair on them.
- 5/5
na
- 5/5
All good , nice place to stay
- 4/5
A bit old, but clean.
- 5/5
I feel comfortable when I stay at the hotel
- 5/5
Clean and helpful staff
- 5/5
Just wish the breakfast had more variety and more tables to sit down and eat at. After 2-3 days we got sick of scrambled eggs, waffles, and potatos.
- 1/5
They did not have the suite available I booked and had paid for. They put me in in a normal room which was not nice at all.
- 5/5
Location and parking was easy. Clean. Staff were all lovely and helpful Nothing I would stay again
- 4/5
All was good but it’s not a 3star hotel but a 2 or 2. 1/2. Star hotel. All was good ,but not as nice as other best western hotels
- 4/5
All was good but it’s not a 3star hotel but a 2 or 2. 1/2. Star hotel. All was good ,but not as nice as other best western hotels
- 4/5
Correct
- 2/5
The laundry was down the entire trip. The hot tub was out of order the entire trip. The breakfast did not have any bacon the entire trip. The room was reasonably clean but the halls smelled like weed or dirty diapers.
- 1/5
When I checked in, the front desk staff member was very rude. He seemed easily irritated and came across as disrespectful without any reason. It felt like he didn’t enjoy his job, which made the experience uncomfortable.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Clean and easy access , staff was very helpful
- 4/5
Close to the freeway, target and food options. It was a little dated and not as clean as a hotel should be. Breakfast was the same choices everyday, no fruit options, would've like a variety when staying more than one day but for free breakfast it was decent. The bathroom tub kept filling up like a mini pool as water wasnt draining. Spider webs in the room.
- 4/5
It was a little dated and not as clean as a hotel should be. Breakfast was the same choices everyday, no fruit options, would've like a variety when staying more than one day but for free breakfast it was decent. The bathroom tub kept filling up like a mini pool as water wasnt draining. Spider webs in the room.
- 1/5
Didn't get any sleep, checked out earlier and changed hotel.
- 3/5
Very good location. Pool water cold. Same breakfast.
- 3/5
Standard breakfast; the hot tub was out of order; the staff were friendly and helpful
- 4.5/5
big, comfortable bed, good lighting, nice bath products, friendly, helpful staff. close to stores and close enough to LAX. all good. we didn't try the breakfast
- 5/5
Exceptional
- 3/5
Check in clerk is behind bullet-proof glass. I chose this place due to the excellent ratings. The reality is “watch your back,” this is not a relaxing place.
- 3/5
Ok breakfast same menu for the 3 day we stay
- 4/5
Ok
- 4/5
Fantastic
- 5/5
It was good
- 5/5
Breakfast was fresh and warm. I didnt have to worry about the hotel running out of anything. The attendants were very helpful.
- 4/5
It a little old hotel. Everything works. The location is very convenient.
- 5/5
Exceptional
- 5/5
Great comfy beds 🛌 .
- 4/5
One night stay. loud air conditioners. Decent breakfast
- 5/5
My stay was good overall
- 5/5
The whole stay was awesome I love the location it was easy to get back to the hotel from all the different locations we went
- 5/5
Exceptional
- 4.5/5
Location was convenient to everywhere we wanted. Nice staff. Had everything we needed.
- 4.5/5
Location was convenient to everywhere we wanted. Nice staff. Had everything we needed.
- 1/5
There is no insulation from noise in the rooms. Both nights I slept poorly due to talking in the halls, people running overhead and noise of TV in adjacent room. Air conditioning in room was poor, relying on open window which faces parking lot with bright lights all night so can’t open curtains to allow air in. I would not recommend this hotel.
- 5/5
Confortable, buena ubicación , un desayuno variado y restaurantes cercanos
- 5/5
Good
- 2.5/5
Passable
- 4.5/5
I was very good location appropriate for my business Nice end Clean
- 4.5/5
I was very good location appropriate for my business Nice end Clean
- 5/5
Good
- 4/5
The staff was great and the room was very comfortable. I have no complaints, I enjoyed my stay.
- 2/5
Floor in room was gross and sticky
- 5/5
Everything is clean and the breakfast excellent
- 2/5
Room was ok but
- 4/5
Breakfast was good. They just need more seating for the guests.
- 5/5
Great
- 3/5
The hotel was ok to stay for a quick trip. It was however really run down and old. The bathroom was not the cleanest and had to wipe it down a few times. The tiles on the floor were cracked as well. The beds were comfortable. The room was just dusty and didn’t feel too clean. The building had a strange smell when walking the halls. Breakfast choices were average. No complaints about the food.
- 5/5
Great customer service and the rooms were very neat and clean
- 5/5
Clean
- 3/5
Was not bad
- 1/5
Looks nothing like the pictures, sketchiest area ever, drug deal in the parking lot, pool and hot tub were disgusting , the doors didn’t touch the floor could fit my whole hand under. Windows were wide open when we got into the room. And when I requested a refund the kicked us out. Staff were horrible not friendly extremely rude and their housekeeping walking into our room without knocking do not stay here!
- 3/5
Check in easy, breakfast was ok but no healthy options minus a banana. Shower had great pressure which was nice after a long flight. Security monitors on site, monitored by staff at front desk. Staff accommodating :)
- 2/5
You can hear people talking in the hall, in the other rooms and upstairs. The room was stuffy. The parking was good. The breakfast was ok.i would not stay again.
- 5/5
Na
- 5/5
Plenty of free, well-lit parking
- 4/5
Decent breakfast. Gym is ok. Property is mostly clean. Had to move rooms after first night because the air conditioner smelled really bad. Hallways were dirty. Smells like weed often.
- 5/5
Great location, easy access
- 5/5
I love to use the jacuzzi. it needed chlorine, after the fourth day it didn't smell good at all and it was hard to be in it. It got lots of use
- 3/5
Convenient but hotel is old and badly needs a renovation.
- 5/5
Clean, quiet, good location. Free, easy parking.
- 3.5/5
Great staff, from desk to housekeeping! The room smelled funky, but they came and sprayed a deodorizer like I requested. The pool could use a good scrub.
- 5/5
Very clean and spacious
- 4/5
By the checking in time first day and first contact with front desk, Cesar ,the Spanish Guy wan not friendly.
- 5/5
Clean room, friendly staff
- 5/5
Clean and great staff stayed one night and it was pleasant pretty big room to
- 5/5
So appreciated
- 5/5
It's a great hotel on a budget. The location is amazing. It's close to starbucks to target and many other local stores. 15 min to the beach . Parking is available so that is a great advantage.
- 3/5
Damaged floor breakfast room too small not a full breakfast poor vending machine selection
- 4/5
I had no issues with anything in particular. If I had to find something to complain about, it would be the parking lot, which is long and narrow, meaning you may need to park quite far relative to where your room is located.
- 5/5
Yes
- 4/5
Clean
- 5/5
room clean
- 1/5
The hot dindt work in the hater
- 4/5
Clean and the community bathrooms were really clean by the breakfast room
- 3/5
The staff was great. The rooms had a funny smell to it.
- 4/5
Comfortable bed
- 5/5
Housekeeper very good workers ,always kept my room clean and full of ammenities, definitely come back again. Plenty of shopping and business around without a car,walkable
- 2/5
Walls and ceiling were super thin. You could hear every footstep from above and the people staying above us were up all night stomping all over their room.
- 5/5
It was overall a good service clean rooms nice and quiet all the staff was very helpful everything was proper
- 5/5
The room was very comfortable and clean
- 4/5
It was ok stay
- 2/5
Room floor was really dusty, and walls are paper thin. The next day i realized window was open so i closed it. After half a day the room start smelling bad and the smell went into my clothes also. When i was walking outside, i realized all windows are slightly open. They need to clean the floor rather then just keeping the window open. There was no water in the room which most hotel have at least one water bottle.
- 5/5
The staff was friendly throughout the stay, and check in was very seamless and fast. Rooms and the property were very clean and felt safe and secure. Location was walkable to food, coffee, and any essentials needed. Overall, I received a great price at a beautiful hotel which made for an exceptionally enjoyable stay.
- 4/5
Good
- 1/5
Bad customer service!
- 2.5/5
Coffe in the hotel lobby was not available
- 3/5
Hot tub needs cleaning
- 4.5/5
Clean Parking
- 5/5
The experience
- 4/5
It was a good one night stay. Have to be honest, was worried about noise when I checked in but it turned out to be a nice quiet evening. The room was clean and the shower water pressure was better than some high end hotels. I would stay here again.
- 3/5
Staff was great. Rooms was ok for the price. But, not sure about the people that stay there. Both nights at about 12:30 am, the people upstairs were super noisy. Must have thought they were 250 lbs plus. JC! Woke us both up. Then the person next to us had their tv on late as well. People out smoking and drinking outta bottles one night as well.
- 5/5
Didn’t try the breakfast. Very affordable. Would stay here again.
- 4/5
Clean room, friendly staff, free parking, good price, and breakfast was ok
- 4/5
Fine accommodations, pretty standard for a best western plus. Toilet clogged but they brought us a plunger.
- 5/5
Staff was so nice and friendly, super clean, very comfortable!!
- 4/5
goof
- 4/5
Every was great i have stayed here before but this room in particular the lights were too dim even with all the lights on
- 5/5
Good
- 5/5
Friendly front desk reception, clean room, great breakfast.
- 5/5
Location was close to airport. Close restuarants. Plenty of parking. Cost.
- 5/5
Great stay
- 5/5
Very clean
- 4/5
The only downside might be the location, as it is a bit far from downtown Los Angeles and requires at least about an hour of driving. Other than that, everything was excellent.
- 5/5
The property was clean and well maintained N/a
- 3/5
The overall stay was ok. Everything went smoothly. The hotel looked great. The room had a slight “old” odor. And the water ran hotter from the sink than the shower. The breakfast was good.
- 3/5
The spa was full of sand, the ceiling on the 3rd floor was really low and I’m a tall guy so not comfortable. This hotel is very outdated.
- 3/5
Ok overall
- 5/5
Friendly staff, very clean room
- 4/5
Good overall but room is not very clean. We found hairs on ground when first enter the room
- 5/5
Which is just what we wanted . All the employees were very polite and helpful.
- 4/5
The room seemed clean. Everything looked tired. An older hotel with thin walls and ceilings. You could hear people everywhere, above you, next to you, and in the hall.
- 3/5
It’s an old hotel and there is a peculiar smell in the hotel all across that may not be for everyone.
- 5/5
Room was clean and spacious. Staff was nice respectful the night guy and the morning girl amenities good The hotel itself was clean pool was clean great location there was a Jack in the box a wings stop liquor store dollar tree McDonald’s and more walking distance Thank you I would stay there again.
- 4/5
Clean, staff very nice breakfast right on time
- 1/5
Not clean
- 4/5
Hotel antiguo pero cumple con buenas camas, piso piso flotante (no alfombra que se agradece)y estaba en general limpio, habitación amplia y desayuno abundante y con lo necesario (no gran variedad), jugo de manzana y naranja, huevos revueltos papas y unas hamburguesas, waffles y pan. naranja o plátano y yoghurt y 5 cereales. Café razonable o te. Lugar pequeño para desayunar pero no tuvimos problema para sentarnos. Ubicación cerca del aeropuerto y muchas tiendas a pocos kilometros, Target a pocas cuadras. Sector no residencial. Estacionamiento gratis en el lugar, muy conveniente. Nunca estuvo lleno. Eso si está lejos de las atracciones principales al menos 40 minutos. Piscina pequeña.
- 5/5
I enjoyed my stay
- 4/5
Had good time, only thing is that the dining room is small
- 5/5
Clean Room, sufficient amenities, nothing fancy, friendly staff for sure. But the location is PRIME. Plenty of dinning choices, banking shopping, free parking, close to the highway, close to the airport, close to Manhattan Beach. Great Location
- 2/5
Even been asked if daily room cleaning was looking for
- 5/5
Lovely
- 5/5
Spotless and friendly staff will be booking there more frequently
- 4/5
The room was okay, though it had a little odor from cleaning. The front person was not quite helpful in finding the room. I wish he directed us to a map of the whole bulding.
- 5/5
Close to LAX with free parking. Comfortable room, good breakfast
- 4/5
Breakfast was okay. Room clean. Great location. Staff really kind.
- 5/5
Excellent everything.
- 5/5
Very clean facility. The staff was nice. The breakfast was ok.
- 5/5
Good
- 5/5
Always
- 5/5
Overall the facility was nice it was designed for tall people. If you are under 5’5”, you would not be able to adjust shower head setting and have to stretch to reach toilet paper when using toilet
- 3/5
Room in good condition. They changed my room from a king to two queens, stating kings were not available. (I already paid for king). Also was informed that there will be no water on 2nd day of stay between 11am-5pm.
- 5/5
Hotel tranquilo , limpio y céntrico de las mejores playas y cerca de malls , restaurantes y supermercados . El desayuno no es algo extraordinario pero cumple
- 1/5
Could not check check in due to an issue with the water. Front desk was not very polite with explaining what was going on. Took a shower and the water was Luke warm. Pictures of the property didn’t look anything like it did in person. We were going on a cruise and decided to pay for parking at the hotel since it was cheaper. Only 60 dollars compared to 140 at the pier but when we got to the cruise port an Uber back would have been like 60 bucks so we decided to just park at the cruise port. I called to see about a refund and Allysa tells me no refunds. Why not I didn’t use your service for parking. They should be glad someone paid to stay there they need some serious updating.-
- 5/5
Clean and nice pool
- 3/5
The location is okay about 20 mins away from LAX. Hotel provided Free parking. Free coffee and breakfast too.
- 5/5
Furnishings are worn out, hot water is scorching hot, should turn down a bit to save energy and be less dangerous . Otherwise, it’s very nice. Strange smell in fitness room.
- 5/5
Friendly staff , clean room, amenities on all floors
- 5/5
Clean room, hotel had free parking which was a bonus, a lot of food options in walking distance.
- 3/5
Convenient location, convenient breakfast. There is practically no sound insulation between rooms, so you would be betting on not having noisy neighbors.
- 4/5
Great place to stay for concert at Intuit Dome. Staff was great and room was clean and comfortable. Would definitely stay there again
- 3/5
Big clean rooms. Comfy bed. Free parking. Close to some shopping. There was only 2 towels and 2 hand towels. There was only 8 channels on tv. 10 minutes from airport
- 5/5
Great place.will be back
- 4/5
Room was clean but the shower didn’t work properly, the water pressure was so low , and I saw some spiders and creatures in the restroom!
- 5/5
Great staff! Great place to stay, clean, & highly recommend for your accommodations!
- 3/5
Morning shower water was cold.
- 5/5
Hotel smells amazing Holiday decoration's beautiful. Property, well-maintained, clean with most definitely choose Best Western again.
- 4/5
Everything fresh
- 5/5
Good hotel and well located
- 4/5
Staff was nice! Quiet room
- 5/5
Nice stay
- 5/5
The staff is SO friendly, that's why I came back for a second time, and will be back again next week as well. Best place I've found near LAX!
- 4/5
Room was clean
- 3/5
Not impressed. The bathroom lacked body wash conditioner and hand soap.
- 4/5
Room was fine, stayed one night as was close to airport, no complaints and rate was good. Left too early for the breakfast so cannot comment on that.
- 4/5
Yes,all faculuties
- 5/5
All good!
- 4/5
Clean room, easy check in and out, accessible parking, safe location, near airport
- 4/5
Hi, we had a nice stay at the South Bay Hotel. We were right on the road but the A/C unit drowned out the car noise. Breakfast was usual continental plus warm sausage, eggs, potatoes so that was good. Wish we would have had a room towards that back as it was a lot of walking back and forth to our room in the front. Most parking is towards the back. We used the hot tub one day and that was nice and warm. Not much for entertainment within walking distance though. Clean and comfortable room.
- 4/5
The cleaning staff was very courteous and always greeted with a smile. The bedroom and bathroom was clean. The room was very spacious. It came with a nice size mini fridge and microwave. I will most likely choose this hotel again. I hope they will consider more vegan breakfast options.
- 5/5
The breakfast was surprisingly great. We love waffles!
- 5/5
For breakfast I don’t really know I just put a 5 star. Only because I never got any. But everything else was good. Bed was comfortable in my opinion. Parking does get a little packed but there is usually a couple of spaces available. Overall I would recommend this hotel based off my experience.
- 5/5
Very helpful staff, wonderful rooms
- 4/5
Wish to have more sound isolation from adjacent rooms.
- 5/5
Friendly staff. Good price. Clean room.
- 5/5
Everything was good. I will book a visit there soon. I’m just waiting for my $200 deposit to be refunded back.
- 5/5
Great stay
- 5/5
The toilet was just running an running, this made it hard to sleep
- 5/5
We enjoyed the breakfast! Having a microwave to heat syrup for waffle or a hot syrup dispenser would be excellent!
- 5/5
Comfortable
- 5/5
i highly recommend this hotel for a variety of reasons. its close to the airport , clean, breakfast was good, and the staff were so nice and accommodating. we had an issue with our tv and was given another room without hesitation…. i will be staying again
- 5/5
great staff. super clean room.
- 4/5
The parking felt kind of sketchy but nothing bad happened to my car or others so I am glad it was safe.
- 5/5
Convenient and friendly
- 5/5
Nice hotel and good location!
- 5/5
Great Hotel and Close to everything. Great Location. Service and staff were Amazing :-)
- 5/5
Good price, nice hotel and great location!
- 4/5
Satisfactory
- 5/5
Clean and friendly
- 3/5
Overall, it was ok. It was missing hand soap, conditioner and body wash in our bathroom. We also had to ask several times for extra towels to the front desk throughout the day and they weren’t delivered until we asked some staff walking through the hallway.
- 4/5
Nice room giant full size under counter refrigerator and microwave. Hot tub and pool were good. Breakfast was good. They need to fix the back door so it closes automatically.
- 5/5
The only thing I can remark on is that there was no body soap available. The maid was very apologetic, but said they had none and to use shampoo. Just thought that was a little strange.
- 4/5
No variety of the breakfast: it remains the same during my stay (5 days)
- 5/5
Great overall, only downside was the staff was a bit loud in the halls when cleaning in the morning.
- 5/5
Friendly
- 5/5
Property and rooms clean. Area around the hotel was safe with a few restaurants within walking distance. Breakfast was good, items never changed, but that's ok. Bed was comfy, on the soft side. Pool and hottub clean and working. Plenty of parking. I would stay again, no problems.
- 5/5
Safe
- 5/5
Comfortable stay, good breakfast choices, no issues at all.
- 5/5
The hotel is clean, stuffs are nice. I would come back again.
- 5/5
The rooms
- 5/5
Quiet and clean!
- 5/5
I liked how clean the room was, good location, close to the airport, breakfast was good, I really liked Best Western Hotel.
- 5/5
Nice and quiet
- 5/5
Rooms were clean, staff was nice, swimming pool was clean, rooms big and comfortable
- 3/5
Rooms should be renovated and very strong pesticides smell
- 4/5
Nice hotel but staff quite miserable but stay again as convenient for airport
- 4/5
Property has parking area with no charge for guests. Hotel included breakfast in the room price which was convenient. Hotel was close to LAX and the car rental company.
- 5/5
I had a wonderful experience at Best Western. The room was clean and comfortable, and the service was top-notch—friendly and attentive throughout my stay. The location was super convenient, making it easy to get around. I especially appreciated the hot tub and pool, which added a relaxing touch to my visit. Free parking was a great bonus too. Overall, a smooth and enjoyable stay—I’d definitely return
- 5/5
Hotel is average. Older area.
- 4/5
Heaps of parking, area around hotel was safe. Heaps of dinner options and grocery store across the road. Walls are quite thin so we had a noisy person above our room. Free breakfast was great - cereal, toast, bagels, waffles, eggs and sausages/patties and seasoned potatoes.
- 5/5
Amazing hotel with fantastic breakfast. Will definitely stay here on bext visit
- 4/5
Really enjoyed our stay there. Room was clean and comfortable. Location of hotel was well situated for our travel purposes. The only complaint was that we could hear our neighbors. (they were noisy at night) However this something the Hotel had any control over.
- 4/5
good
- 5/5
Great service and very accommodating!
- 5/5
Clean and nice for the money.
- 4/5
Walking distance from everything, clean and comfortable bed
- 5/5
Super solid hotel.
- 5/5
great
- 2/5
It’s ok
- 4/5
Quiet and Simple.
- 3/5
I did get woken up by the sound of a truck starting up and again by someone running a circular saw outside, so the windows seem to be thin compared to other hotels ive stayed in. Overall it wasnt terrible, I'll just give it time before i come back so hopefully they will repair and upgrade those issues i mentioned.
- 4/5
Room clean
- 4/5
Convenient to shopping areas
- 1/5
Property was ok, but the bath tub water was not hot, they told me that when i went down to the front desk, its because they turn it down as not to burn people when having a bath, so had the inconvenience of having to book another hotel for the last 13 nights of our holidays
- 5/5
.
- 3/5
Fairly convenient to transportation. The nearby Mariscos restaurant was great. Beds were OK and room size good. The noise coming from next door through the connecting door was horrible and little was done to get the neighbors to quiet down. Avoid these rooms at all cost unless you know the occupant next door. Also hall noise can be loud since there is no carpet. Staff had no idea how to erase voicemail left for previous occupant, so phone blinked constantly until we unplugged it. No staff at front desk at 4:30 am when neighbors decided to start playing their loud music and talking loudly again.
- 1/5
Hotel, room etc all good. But from first day (Sunday) internet was unstable. This continued on Monday and it interfered in my preparations for meetings in LA. I reported to front desk and was informed by Caesar they were aware and working on it. This continued and midday I cheeked again with reception. Still working on it. In afternoon still not working etc. etc. I informed the reception that if it didn't work properly when I returned from dinner that evening (Monday) I would leave Tuesday morning - 1 day earlier than booked. When I came back reception told me all fixed. On arrival in my room still cutting out several times per minute. I informed front desk and now he told me that maybe it was the room. Confirmed with him I would be leaving the next morning. Next morning I asked reception to give me a receipt confirming that I had been reporting the internet problems and he refused. In fact, his attitude became real poor and then accused me of being unruly. He also told me to deal with HOTELS.com for a refund for the prepaid night not going to be used. In short - the front desk staff really couldn't care less about the problem. BTW I have these internet outages recorded on video and pictures.
- 5/5
It was clean. There was someone reachable at the front desk. Check in and out was quick.
- 4/5
Had a very wonderful time and everything was great. I just have to ask, never received my security back.
- 3/5
Room was decent we had a sliding door that was locked so unfortunately we couldn’t let any fresh air in. Room felt humid. Breakfast was decent only had eggs sausage and potatoes for the whole week I was there. Also had cereal,yogurt,bagels,toast,waffles. Overall decent hotel for the price.
- 5/5
The staff was friendly, good variety for breakfast. Small dining area. The property was well maintained, tiny things (like calking in bathroom) are starting to show age.
- 5/5
Really nice area and clean too!
- 3/5
Room decor is old; floor panels were popping up. Location was okay for stay near Sofi Stadium.
- 2/5
Pros: Free parking Good breakfast Good service Pool/hot tub clean Cons: Blinds did not cover window and let light in which woke us up. Bed was a bit hard. Most pillows were lumpy A/C would make really loud sound and wake us up. Found a hair on an unused towel Location felt unsafe
- 5/5
I flew from Indiana to spend time with my daughter. I have to say that I was very satisfied with my stay. The beds were so comfortable. I loved the bedding! The shower was strong! Everything was clean. Everyone in the halls were friendly and helpful. I loved the breakfasts. My favorite were the potatoes and eggs. Everything was super clean. I will definitely be back!
- 4/5
A bit noise-sensitive rooms and loud AC. Overall good though
- 3/5
- Housekeeping unavailable after 5pm. - There are bus shuttles but do not offer free airport services - No bathrobe available for outdoor swimming pool - Find another hotel if you have a child that is still potty training as the staff is unhelpful in this circumstances - Loses hot water when showering
- 3/5
Pros: - No room service so didn't have to be bothered someone entering the room every day - Area looks safe though we didn't spend much time outside and there is a building next to the establishment that looked sketchy. - Plenty of free parking and we saw security making the rounds at night - Has some food places on a walking / short driving distance . Made Burgers place was good and you can just walk to it. - Beds were reasonably comfortable (though could be better) - Free breakfast all the way to 10 am Cons: - Worst shower I've ever had in a hotel. Water can go from scalding hot to freezing cold in a second and you spend most of the shower time tinkering with the knob - Room keys kept getting deactivated. Not great when you're back at 11pm tired after a full day. - Towels and sheets were clean but seemed old or not bleached enough - The breakfast was so and so - Their machine coffee didn't taste great or fresh - Ask for a parking lot view. The other side was next to a weird building that looked like a motel. We heard a bunch of screams and loud laughs coming out of it not sure what it was. We asked to change. - The AC didn't work. We moved to a different room with a working AC. - Bathroom door needed some effort to close/open. - A bit of a musty smell inside the room. - Front desk staff is helpful but there is a
- 5/5
Had a great stay, staff was professional, room was clean. Good area of town, plenty of restaurants and grocery stores. Breakfast was hot and decent options every morning. Only negative was some guys hanging out in the parking lot late at night, and then more guys came to join them and hangout. I didn’t feel safe going down to my car to get the bottled water I had purchased. People should be moved along by staff or security and not be allowed to hangout in parking lot for long periods of time.
- 4/5
The property was great and we enjoyed our stay. However, the A/C in our room was very loud and the A/C in the gym was broken.
- 5/5
Everything was convenient
- 4/5
Very nice stay, but the shower we kept running hot and cold.
- 4/5
DOLLAR TREE, SUPER MART, JACK IN BOX GAS STATION, LIQUOR STORE ALL WITH IN Walking distance.
- 5/5
Kind staff, good food, and overall, it was a solid property.
- 3/5
Good room for just sleeping a night.
- 5/5
That's it is a safe and clean area. With lot options for dining and other necessities. Close to the airport
- 4/5
The hotel need be little updated
- 5/5
I really liked this hotel. In a nice area and comfortable for three night stay
- 5/5
Good breakfast. Quiet. Decent parking. Access to rooms inside.
- 4/5
Perfect location and very accessible to everything. On our last night, there’s a boy crying on the hallway at around 10:30pm , we keep in calling the front desk a
- 4/5
Very dirty carpet in room 133
- 4/5
We stayed for 1 night. The beds were super comfortable, room was clean and so was the lobby area. Located in a good spot where restaurants are near.
- 5/5
Check in was quick and easy, it was close to where I needed to be for my half marathon. The staff was helpful and the room was clean and well kept up.
- 2/5
Staff was friendly. But there were smells in room and hallway. We could not stand it. Although booked three nights, we checked out after staying one night.
- 5/5
Would stay here again :) the have shampoo/body wash/conditioner/lotion refillables but do need to request additional towels if necessary. No problems during visit, solid place :)
- 2/5
My husband and me have stayed at this property in the exact same room last year. We were in an accessible room on the first floor right next to the ice and vending machines. Last year, the DirecTV was terrible. Kept skipping because it didn't connect to satellite very well. This year, we stayed in the same exact room. The problem was even worse than last year. This time, at least we could watch movies on Demand. This time around the bathroom smelled just like wet dog. Horrible. We needed to use the computer to print out some things for an event. Printer didn't work because toner needed to be changed. When my husband asked the front desk for toner. He was told they didn't have any, but provided an address at the front desk so we could forward the email to them to print out for us. The young man at the front desk just smiled and waved when we complained about the service, printer, and smell. Fine. But our experiences of this year and last solidified it for us. WE WILL NEVER STAY AT THIS HOTEL AGAIN!!! There are just too many other hotels that we feel might provide a better stay for us.
- 5/5
Clean and well taken care property. Bed and bedding were very comfortable and clean. Great hot breakfast. Easy parking.
- 3/5
This was a not so good experience. The shower water was either hot or cold. No in between. The AC unit made a high pitched noise most of the time. There was construction noises eaarly mornings as well.
- 5/5
It was close to my venue and even though we got here very early, we were able to get in a room.
- 4/5
I didn't like the area yet I was safe during my stay. The breakfast could of had more fruit choices but breakfast was good
- 1/5
Bathroom floor was dirty lots of cracks on the tile , shower handle was broken hard to regulate tempeture, Ac unit was not working properly it kept turning off on its own, I spent hrs looking for a room with a pool and hot tub ! The hot tub jacuzzi was green super nasty and dirty we was not able to use the pool was also dirty very noisy I was in the second floor and we had so much noise all night long super disappointed on this booking only thing that was okay was our beds cnfortable for sure but will never be staying here again for the cost it should have been a lot cleaner staff was nice but other then that super dissatisfied.
- 5/5
Convenient
- 3/5
It w
- 5/5
The hotel is very clean and well maintained. The staff is very friendly and pleasant. The room was very spacious. The beds were pretty comfortable. Bathrooms amenities were great, The location is pretty good.
- 5/5
Very friendly and comfortable
- 5/5
Staff was super helpful. I called the morning of my stay and asked about early check-in and was told I can check in at 12:30. We got there at Noon and a room was already available. Staff was always at the desk so we were able to get new towels and fix my room key. Was also able to do late checkout with ease. Breakfast was good. The room had a fridge and microwave which you dont see often and these appliance came in handy.
- 5/5
Great location for beach stay. Close to a lot of restaurants and beaches.
- 4/5
Location I think is the best, you can have a lot option around for anything you need.
- 3/5
Check in was fast and easy. The room was clean and the beds were comfortable. There was a slight musty smell but it went away after we opened the window. Their free breakfast was much better than other hotels' breakfasts. We would stay there again.
- 5/5
Comfortable Stay
- 5/5
Nice!
- 5/5
Good place to stay
- 5/5
Clean and comfortable space; very satisfied!
- 5/5
Check-in and checkout was fast and smooth, we even got to check-in early. Free parking and breakfast is always a plus! Our room was great and clean. The front desk workers were very helpful and friendly.
- 5/5
It was a quick turn around trip for a dance competition close to the venue perfect for what we needed .
- 2/5
Musky smell, old furnishings, bed, everything. Very loud! From room can hear doors slamming in hall, people and maids woke us up laughing and running in hall in morning. They left doors to building open all night so was not sure about safety. Wouldn’t recommend and won’t be staying again.
- 5/5
We stated for 1 night. The hotel staff was friendly, the hotel room was clean and smelled clean and we felt safe. Would definitely stay here again
- 4/5
Well, good for the price. Free parking is a plus. But isolation is not good. If the upstairs walk, you can hear them clearly also the Nextdoor units you can hear them very easily moral of the story. Have some earplugs if you wanna stay here!
- 5/5
Good