The Berkley
About The Berkley
This 18-story resort with full suites is only 5 miles from the Las Vegas Strip and located next to the Silverton Casino with access to restaurants, bars, and a Bass Pro Shop. The Berkley, Las Vegas features an outdoor pool and BBQ facilities. Each comfortable suite offers the comforts of home with a kitchen, kitchenware and a dining area. Guests of The Berkley, Las Vegas can relax in a spacious 1 or 2-bedroom suite with a cable TV in the living room and bedroom. All suites are equipped with a washer and dryer. These home-like suites offer a bathroom with a full bathtub, queen size sofa sleepers and a media hub in the living room. Free access to the fitness and activity center is included. A business center with computers is also available to all guests of the The Berkley, Las Vegas. McCarran International Airport is 5.5 miles away from the property. South Premium Outlet Mall is 2.5 miles away. Numerous food and beverage options are located in the area around this property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, spacious rooms, and convenient location, but expressing dissatisfaction with maintenance issues, slow or broken elevators, and unhelpful front desk staff. The majority of guests enjoyed their stay and found the property to be well-maintained with friendly staff and good amenities.
- Clean and spacious rooms
- Convenient location
- Maintenance issues and slow or broken elevators
- Unhelpful front desk staff
- 5/5
Nice clean and spacious rooms
- 1.5/5
Price Rooms smelled like seafood
- 5/5
Area is perfect. Easy to check in Elevator always down
- 4.5/5
For the price - you get a small apartment not too far from Vegas Strip. The amenities were nice too, especially the pool area. NIce large hot tub, nice clean pool with plenty of seats. Also, it was nice to be close to some essentials shopping like a Super Target. Without a car, it can be a hassle. I was there for a festival (EDC) and Ubers were already surge pricing so getting back and forth to the Strip was quite expensive.
- 5/5
Great place. Plenty of privacy with the two room addition.
- 5/5
Perfect for families, enjoyed our stay!
- 5/5
The friendly and helpful staff, the spotless rooms, and convenience of a kitchen make our stay a pleasure every time. A two minute walk to gambling casino and all choices of food and shopping all close by. Pool is always sparkling clean. Our choice every time
- 5/5
It's nice, quiet like a one bedroom apartment on each side
- 5/5
Perfect hotel
- 2/5
The property is nice and well maintained Upon checking into the room noticed the towels hadn’t been replaced there was hair in the drainage and the sink nozzle was broken
- 5/5
Exceptional
- 5/5
Loved it will definitely be booking again soon N/a
- 5/5
Loved the space and lay out of room
- 4.5/5
House clean and comfortable
- 4/5
Very good
- 5/5
Eaten every time we stayed at this property it has been amazing. From the staff to the cleanliness to the Location location thank you Berkeley
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The Berkley was just right for our family. The room wasn’t pristine - it’s not brand new - but it was very nice and the kitchen and bathroom were excellent. Loved the spaciousness and we thought the bed was very comfortable. Enjoyed the pool!
- 4/5
Very good
- 3.5/5
Good
- 4.5/5
The location and property were great. Staff was friendly and helpful. Occupancy seemed light with plenty of parking. Since I was towing a trailer security made me park far away which was inconvenient. Thankfully I didn’t have much to bring into the property.
- 5/5
Great experience.
- 5/5
Super clean roomy and staff was super helpful/kind
- 4/5
Check in was awful absolutely no customer service skills whatsoever. I was told we don't take anything to the rooms we don't do this we don't do that. The amenities we're not explained at all. I was here for a family tragedy and the front desk at 10:30pm showed no empathy I was writing and forgot the date because I was so upset she starred at me like I was dumb I said im sry what's the date I can't think right now. When I asked her what type of room we were in she said they are all the same! I remember staying in a different room then a suite I explained she said nope if you get a two bedroom then you get two I bedroom suites that's it. I know this is not true because I have stayed here before but I didn't argue. Then when I got to the room it was definitely different from my previous stay. This one was bigger! I was happy about it being bigger so I let it go. The TV remote didn't work I called downstairs they told me maintenance was gone.and it probably needed batteries. I asked so do I have to get them myself? He said yeah there's a gas station down the street. I said can't we take batteries from another remote he said yes come get them. When I checked out the front desk explained that they have two types of rooms. I told her how rude the night crew was she said im sorry I hear a lot about them. The way they represent The Berkley is unexceptable. They need training thank you.
- 3/5
Besides the bed being very uncomfortable and not being told that our truck and trailer needed to be parked in a certain area, it was good. Very clean.
- 5/5
Exceptional
- 4/5
Kitchen and bathroom were big, pool was wonderful. Pull out bed is very uncomfortable
- 5/5
I was extremely pleased with the property and had a wonderful experience. I will definitely recommend it to friends and family and look forward to staying here again in the future!
- 5/5
I like everything. The staff were amazing. The rooms were really nice. I loved the washer and dryer. I loved that they give you detergent as well. The location was perfect. There was nothing I disliked at this hotel.
- 5/5
Clean and friendly staff A water bottle or two would’ve been nice in the room.
- 5/5
Stayed three nights. Hotel was clean, quiet and location was perfect. Just far enough away from the strip but locate near freeway access for convenience. The staff were kind and helpful. Will definitely stay again.
- 4/5
The vicinity to all amenities , The Casino was ok
- 5/5
And the actual rooms were really super nice a lot nicer than I thought they would be. The batter was huge as if I had a you know multimillion dollar house and the whole bathroom was like that actually with the shower separate and big huge nice. Yeah, more like a place she paid three or $400 for to have a bathroom like that
- 5/5
It was a fluke, but the elevators were stopping at every floor. Overall, the place was great, king bed in one room, sofa pull out in the living. Well appointed kitchen. I would stay here again.
- 5/5
It was nice. We'd love to stay again.
- 3.5/5
The rooms were great for a long-term stay. A little dated and awkward location.
- 4/5
Very good
- 5/5
Nice place. Nice location. Great staff.
- 1.5/5
While the property is advertised as wonderful, we found it to be quite outdated. The rooms could use some updates, and the carpeting appeared old and somewhat worn. On a positive note, the hotel entrance and common areas were very clean and made a great first impression. One concern we had was the cleanliness of the bathroom. There was visible mold along the edges of the shower glass door, which may be noticeable to guests who pay close attention to cleanliness and maintenance details. The rate was affordable, and we specifically needed a two bedroom accommodation, so it worked for our short stay. However, the saying “you get what you pay for” felt applicable in this situation. Another thing to keep in mind is that checkout is at 10:00 a.m. We had to pay an additional $56 dollars to extend on both bedrooms. We had expected an 11:00 a.m. checkout, so that was a bit disappointing. Overall, while the price met our needs for a quick stay, we would not choose to stay here again. That said, I do want to recognize the staff they were very friendly, welcoming, and helpful throughout our visit. I didn’t like the rooms
- 5/5
We arrived late while on a road trip. We stayed only one night and left the next morning, so our experience was very brief and limited. But no complaints at all. Everything was great. Thank you!
- 5/5
Was nice.
- 5/5
You call do laundry here.
- 5/5
Exceptional
- 4/5
Had. 2 night stay with husband and daughter. Enjoyed the pool and room was very clean, bed comfortable, parking lot was safe, loved the washer/dryer in room. Kitchen was fully stocked. Would absolutely stay again. Elevators were very hard to use at busy times so found ourselves having to go down 8 flight of stairs so that’s my only caution since there is only 1 elevator.
- 4/5
The property is well maintained and the room was excellent except for the fact that the bedroom was a little small in relationship with the size of the suite. In order to get into your room you had to access a hallway door shared with another suite and then inside you had to access your room through another door. This was a little inconvenient. Please note that you cannot drop off people and luggage at the front door. You have to park in the parking lot and roll a luggage cart all the way out there to get your luggage back and forth.
- 3/5
They offered a different room, it was dirty as well. So cleanliness 0/10. Front desk people are 7/10. They lost us in the system, confirmed we are there. But then still had random employees entering our room for maintenance work only to find the unit occupied. This is invading privacy due to negligence. Lastly, get rid of the time share and in person spam speech before you go to your room finally. What an annoyance. In fact remembering this is making remove a 3rd star from my rating
- 5/5
Pool was not heated, not too busy. Laundry was great and room was nice
- 4/5
All in all the property was really nice, rooms were clean, and hotel is close to food options. There’s a fun activity room for kids near the pool area. The pool/jacuzzi were enjoyable and pool bathrooms were super clean. There was no bell hop or food service and the wait to get in an elevator for checkout was 1-2 hours
- 4.5/5
Superb
- 4.5/5
Superb
- 4/5
Very good
- 4.5/5
Superb
- 4/5
Good
- 5/5
The pool was great . Never crowded . it felt very safe which was nice when taking kids . The kitchen was nice . Full fridge . Bathroom was also roomy . Shower had great water pressure . And we did laundry in our room ! Also was nice to walk to silverton for Starbucks . Had a great burger at Johnny rockets . I also got 10 dollar free play and won 100 dollars :) win ! Win
- 5/5
We stay for three nights. Inside room everything was so perfect. Cleaned, large space, kitchen was excellent.
- 1/5
I had a terrible experience with booking at this property. I by mistake booked a year in advance meaning I simply put in the wrong year and I noticed it right after I booked and called the hotel and they wouldn’t refund me my money so I paid for two separate five day bookings and they would not give me my money back because of a simple mistake that I caught a year in advance. It is absolutely unacceptable that they simply wouldn’t change the date from May 2026 to May 2025 when I had originally planned to book.
- 5/5
clean, spacious rooms. love the full size kitchen
- 4/5
Room was clean, staff was friendly. The only negative is the elevators were slow, we have up on waiting and took the stairs multiple times.
- 5/5
We loved this hotel!! We were in town for a convention so we wanted somewhere quiet and relaxing for the evenings, the Berkeley was perfect! The suite room was huge, with everything we needed to stay comfortably. Across the street was the silverton casino with plenty of dining options. We will definitely stay here again!
- 5/5
Great for family.
- 1.5/5
Room maintenance, amenities, bed comfort.
- 1.5/5
Location Room maintenance, amenities, bed comfort.
- 4.5/5
Washing machine and dryer in room. Cost of uber/taxi.
- 4.5/5
Washing machine and dryer in room. Cost of uber/taxi.
- 4.5/5
Superb
- 4/5
Great property. Great location. Space was large with great views. Staff was friendly Gym was a bit small, elevators were difficult when checking out on a Sunday. Shuttle to the strip was limited
- 5/5
Location, very clean!!! The dishwasher was very dirty.
- 5/5
Location, very clean!!! The dishwasher was very dirty.
- 4/5
Great property. Great location. Space was large with great views. Staff was friendly Gym was a bit small, elevators were difficult when checking out on a Sunday. Shuttle to the strip was limited
- 5/5
Exceptional
- 5/5
Amazing staff . Make you feel welcome and at home . Room is incredible with everything you need . A true hidden treasure
- 5/5
Our favorite place to stay.
- 5/5
it was very clean and updated
- 3/5
Everyone was very upset. I would not stay there again.
- 4/5
2nd time staying ; it's okay except the trash underneath the sink was forgotten.
- 4/5
I rented two rooms, and honestly, they exceeded my expectations. The only downside was that the AC in one of the rooms didn't cool very well; I also didn't like that the pool lacked privacy, so we had to go to the hotel across the street to enjoy the pool.
- 5/5
Exceptional
- 5/5
Great, clean, comfy, large rooms
- 5/5
Best place!
- 4.5/5
Great location ?
- 5/5
Great, clean, comfy, large rooms
- 4.5/5
Great location
- 5/5
Everything my family expected!! Casino and Bass Pro Shop was next door!
- 5/5
Great place to stay!
- 5/5
Good
- 5/5
Huge rooms and very clean
- 4/5
High pressure timeshare. Expect to spend at least 3 hours if you decide to do the timeshare. You are told 90 mins but it was more than 3 hours. The beds are not very comfortable.
- 3/5
First room was filthy, hallway smelled, got a new room and it was decent. Bed was hard and couch was broke, it made you sink in. Elevators take forever and it's hot in the lobby.
- 3.5/5
Location wasnt too far from the strip. It was far enough from all the traffic. Room was ok. The deposit was 150? Never had it ever in any hotel have paid that. It was very unexpected when I checked in. I checked out and yet to recieved it back.
- 5/5
Located by casino and restaurants. N/A
- 5/5
Located by casino and restaurants. N/A
- 5/5
Exceptional
- 3/5
Beautiful hotel, two bedroom suite for my daughter’s birthday, so convenient to know we are right next to one another. Staff were great and loving having access to extra towels and blankets already in room if needed. I did not like the fact that our shower was either extremely hot or extremely cold. Our bathtub water ran with a slow dip the entire time due to nob broken. The wait on elevators were horrible, having to wait for long periods of time just to end up taking the stairs even with all of our belongings.
- 3/5
I did not like the fact that our shower was either extremely hot or extremely cold. Our bathtub water ran with a slow dip the entire time due to nob broken. The wait on elevators were horrible, having to wait for long periods of time just to end up taking the stairs even with all of our belongings.
- 3/5
Pleasant
- 4/5
The room is bigger than most and has everything you need. High pressure timeshare. Expect to spend at least 3 hours if you decide to do the timeshare. You are told 90 mins but it was more than 3 hours. The beds are not very comfortable.
- 5/5
The grounds could stand to be a little cleaner. Unfortunately walking up to the entrance I was greeted by litter scattered all over. Fortunately though, this was not a reflection of the inside. The hotel was clean inside and the room was spotless. The staff were very friendly and helpful and overall I'd say my stay here was very enjoyable.
- 5/5
The room was huge with a full kitchen and laundry! Very convenient
- 5/5
Super customer service every thing was perfect
- 5/5
The location was close to the strip, airport, and Allegiant Stadium.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
The facility is well maintained with all amenities, which feels like home. It has close proximity to the major spots and there is plenty of free parking space. I enjoyed my stay and the staff was amazing. I would definitely book again.
- 5/5
The facility is well maintained with all amenities, which feels like home. It has close proximity to the major spots and there is plenty of free parking space. I enjoyed my stay and the staff was amazing. I would definitely book again.
- 5/5
Great place to stay. Clean and very relaxing
- 5/5
More elevator access
- 4/5
Nice but hot tube was was broke. And hot water was way to hot
- 4/5
We had three of us in this room and we were planning on one of us sleeping on the couch, pullout bed. When we pulled it out, though the mattress was so uncomfortable that it wasn’t usable by any of us. We went to the front desk to ask if they could do anything. They said they would bring us a mattress pad but what they brought was closer to one of those mattress protectors that prevents little kids from peeing on it. It added zero comfort. We ended up all sleeping on the king bed anyways. If it was just the two of us, it would’ve been perfect but because we had that third person it wasn’t great. Everything else about our day was fine. No issues. It was nice to stay away from the strip and have the option of a working kitchen.
- 4/5
My only complaints about this property are that check-in time is late and check-out time is very early... also there didn't seem to be enough functioning elevators for the number of guests because they were continuously stopping at every floor and you often needed to wait for several elevators before there was room to board. Otherwise, the rooms were nice and large with everything you need, clean and staff was pleasant.
- 5/5
The room was very clean, in good condition and quiet. No issues with parking and a short drive to the strip. Staff was very fri ndly and helpful. I would stay here again.
- 5/5
Clean and spacious
- 4.5/5
Superb
- 3.5/5
Clean and good location. Great for families Pushing a timeshare presentation for free gifts. Lasted 4 hours not 90 minutes
- 3.5/5
Pushing a timeshare presentation for free gifts. Lasted 4 hours not 90 minutes
- 5/5
Exceptional
- 5/5
Clean and spacious
- 3/5
The overall stay was decent and the location was convenient, but there were a few cleanliness issues that took away from the experience. The dining room chairs had visible stains on them, and there was hair left in the shower when we arrived. Staff was okay and the room itself was comfortable, but I expected better attention to detail when it came to cleanliness.
- 5/5
Always a pleasure to stay there. I recommend others to stay there.
- 5/5
Honestly a lot better than I expected! I was so surprised with how nice it was !
- 5/5
Overall great place, staff great, room clean, hotel clean - free coffee in the lobby. Gave the lower rating on amenities due to small pool area and either 3 elevators are not enough for this condo community or they are extremely slow! The wait was at least 10 mins. Saturday morning we waited almost 30 mins and it still had not stopped at our floor - since we were on the 5th floor we just started taking the stairs.
- 4/5
The staff was very nice while checking in. I dont have any complaints about the room or amenities. I would definitely stay here again and recommend it to others. Thanks Berkley 🙂
- 5/5
We enjoyed the pool and hot tub. Free parking! Clean, spacy, and beautiful views of the city.
- 5/5
Was decent.
- 4/5
Location and size of rooms. Bit dated.
- 3.5/5
Good
- 4/5
Good location away from the strip and large rooms/suites Little dated
- 5/5
The suite was wonderful. We will certainly book to stay at the Berkley next time we’re in Vegas. N/A
- 5/5
The suite was wonderful. We will certainly book to stay at the Berkley next time we’re in Vegas. N/A
- 5/5
The room was a single bedroom apartment - it was in great shape and ready for me to move in. The location is just a few steps to the casino and very easy in and out to other Vegas activities. Staff were friendly and outgoing - it was clean, folks were enjoying the pool.. I was working so it was nice to have a quiet room to shutdown each day with areas to catch up on work.
- 5/5
Nice place to stay away from all the busy parts of Las Vegas. Each suite is a one bedroom apartment and includes a kitchen and washer/dryer in unit. I've stayed here multiple times and really like it.
- 5/5
Exceptional
- 5/5
Full equipment apartment
- 4/5
Great staff, easy access to amenities, large, clean room.
- 5/5
Very clean and very accommodating
- 5/5
This is my favorite place to stay off strip in Las Vegas! The service is consistently good, rooms are well maintained and it is priced reasonably!!! The location is convenient to the strip! I come to Las Vegas multiple times a year and have stayed at numerous properties so I feel well versed in what Las Vegas has to offer! So if you are looking for a reasonable price , family friendly resort and you don’t have to be located on the strip, I highly recommend The Berkley!
- 5/5
Place was great. Only "complaint" is that there was a long wait for elevators but that can't be helped some places. The rooms were clean, the staff nice, and the location perfect for our needs
- 5/5
Great stay, everyone was kind.
- 5/5
Clean
- 3/5
Cool rooms - but won’t stay again and don’t really reccomend due to these misses. Staff was awesome though!
- 5/5
Location and room Room
- 5/5
Location and room Room
- 3.5/5
Good
- 3/5
The rooms were nice and clean but we got shocked Every time we opened our main door. The front desk lady didn’t care she thought it was normal but it’s not and it hurts! When you get your parking pass they try to sell you a time share. Pool and jacuzzi nice size. Crafts were nice but no instructions. Rooms only cooled to 68 but the air cycles so it got warm in the bedroom. Elevators were Very busy and on check out day one of the three was down. The average elevator wait was 15 minutes!
- 5/5
Easy check in. Clean, quiet room (2nd floor), and spacious.
- 2/5
We were in the town for a concert and spent 2 nights in a one bedroom suite. While we enjoyed the pool and well stocked kitchen, the toilet seat was filthy (without going into graphic details). There was no hot water in the shower (even though we had hot water in the sink). We waited for the lifts for 30 mins during checkout and then decided to climb down 14 flights of stairs with our luggage. I've avoid this property in the future.
- 5/5
No on site store for incidentals
- 4.5/5
Superb
- 4/5
Check out We will be back
- 4/5
The room was nice and clean. But the front desk could use some training. And tried to tell me they were booked when I had an reservations. Staff not friendly at all or welcoming
- 4/5
Room was the studio. Very lovey. View was awesome. The swimming pool was very dirty. You could see all the sand on the bottom. And there were so many leaves and bugs floating on top of the water. Not sure how often it gets cleaned bit it should be every day.
- 4/5
Very good
- 5/5
Location was great. No stair access to avoid elevator traffic.
- 4/5
Room was the studio. Very lovey. View was awesome. The swimming pool was very dirty. You could see all the sand on the bottom. And there were so many leaves and bugs floating on top of the water. Not sure how often it gets cleaned bit it should be every day.
- 2/5
Secondly 2x now on separate occasions the remote control batteries were dead. Not a huge deal, but a little irritating. Staff has always been nice. Which I appreciate.
- 1/5
I thought I was booking for May of 2025 and booked 2026. It was a simple mistake that I notified them of a year out and they would not change the dates. It is beyond unacceptable. I ended up having to pay 2 5 night stays. Again, I notified them immediately so it was not like a last minute cancellation. It was a year out.
- 5/5
Very close to everything you need and just an quick drive from the strip
- 4/5
Ace, Reba and Josh are the best! Excellent customer service. Thanks guys!
- 5/5
Everything turned out to be as expected. We needed to stay an extra day after EDC and this was the perfect place.
- 5/5
Another wonderful stay! Nice facilities and helpful staff. Why pay more for a hotel room when you can stay in a fully furnished apartment! We will be back.
- 5/5
Clean room, friendly staff, nice outdoor pool area, and laundry in the room couldn’t ask for anything more
- 5/5
For those who like to cook, there are grocery stores within the boundaries near the hotel. Love it and will continue booking here when I need some get away time. Definitely recommend 💖
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Property was great ! Customer service was good and they explained everything in detail and covered everything we needed to know for our stay. The property was very clean , very nice , loved it ! & the casino is close by ! Very nice , would definitely stay here again. Everything was great! I did noticed opening our door or in the halls we always would get shocked lol I still give this place 10/10
- 5/5
Stayed for edc, stay was great.
- 5/5
Love this place for a longer stay! Staff was amazing at check in. Clean and quiet
- 5/5
Excellent service
- 5/5
FANTASTIC!!
- 5/5
Stayed here with some friends for EDC. Hotel and its staff were perfect. Would love to come back next year.
- 5/5
Everything was amazing! My favorite place to stay
- 5/5
Really enjoyed our stay while we traveled for EDC this year. Definitely loved how close everything is and how clean the hotel was plus the ease of checking in and out. And you can’t beat the price !
- 5/5
Great room, surprised by how silent it was. Nothing, I really enjoyed this hotel
- 4/5
Check in person with as very helpful and understanding as well.
- 5/5
Very clean and comfortable
- 4/5
Great customer service
- 5/5
Exceptional
- 5/5
Walking distance to casino Would stay at this location again
- 5/5
Very clean and quiet.
- 5/5
Staff was friendly and quick.
- 3/5
Cleanliness, Good Customer Service (Sabrina) was very helpful. Only issue is I left my bag with my keys in it and the house cleaning took the bag and left the keys. The bag held medication and other items that were thrown away only the keys were turned in.
- 3/5
Pleasant
- 3.5/5
late check out is charged (150$)
- 5/5
Exceptional
- 3/5
Pleasant
- 3/5
Cleanliness, Good Customer Service (Sabrina) was very helpful. Only issue is I left my bag with my keys in it and the house cleaning took the bag and left the keys. The bag held medication and other items that were thrown away only the keys were turned in.
- 4.5/5
Superb
- 5/5
I cant wait for my next stay there
- 5/5
Nice hotel. Off Strip. Only issue is the elevator is slow. Also, seems like there is no services elevator for the staf, that cause higher elevator traffic that other hotel.
- 5/5
Wonderful Mother’s Day weekend.
- 5/5
We had a wonderful stay, pool was fun, rooms were well kept, and very nice. We had a kitchen in our rooms and they were fully stocked with cooking supplies. Tubs were luxurious! One downside were the bees at the pool.
- 4.5/5
A good hotel, there is everything in the apartment, including a dryer and a washing machine. It was convenient to get to the center by car, and there were many different shops around.
- 5/5
Staff was friendly. Outdoor pool looked very jnviting, was well used so I presume it’s a good pool. Laundry was easy to use.
- 5/5
Staff was great, room was clean. Great experience
- 1/5
Very poor
- 3.5/5
I have mixed reviews of the staff. Some were friendly and some were dismissive. Some staff were knowledgeable and others were not. You need an ID to use the bell cart, which is excessive. There are a lot of bees at the pool. Hallway carpet shock.
- 4.5/5
Ideal for what we need location is good for us. Not too much have a problem with the washing machine but they came and sorted it. The neighbours next door were cooking a lot so the smell was a little off putting but we were out most of the day anyway
- 5/5
Exceptional
- 4.5/5
Superb
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Loved the property. It was nice and clean. I wished the amenities had longer hours.
- 5/5
Did not avail service
- 5/5
Everything was clean, well-maintained, and thoughtfully designed for longer stays or for anyone who wants extra space to relax. If you’re looking for a place in Las Vegas that offers comfort, convenience, and all the amenities of home, I highly recommend The Berkley Las Vegas. Definitely a 5-star experience!
- 4/5
We enjoyed our stay- love that we had a washer and dryer- Hot Tub was anything but hot- luke warm tub was more like it. I despise the timeshare being offered but this place was extremely nice.
- 4.5/5
Superb
- 4.5/5
Great Location! Lots of parking! Right next to a casino and lots of amenities. Housekeeping should pay more attention to deep cleaning as well. The curtains had some stains on them that look Ike either food or throw up from previous guests.
- 4.5/5
Great Location! Lots of parking! Right next to a casino and lots of amenities. Housekeeping should pay more attention to deep cleaning as well. The curtains had some stains on them that look Ike either food or throw up from previous guests.
- 5/5
After a few days in Zion and Bryce, arriving in to The Berkley to find a washer dryer and some detergent waiting was like Winning the lottery! Staff were lovely, facilities were perfect and it was beyond comfortable. That we just had one night
- 5/5
Very nice executive suite. Pretty confusing to find via Google Maps. As we were looking for the Berkley, the building is not labeled accordingly. It’s labeled as the Silverton. Took us about 10 minutes to find out they are one and the same.
- 5/5
Pretty confusing to find via Google Maps. As we were looking for the Berkley, the building is not labeled accordingly. It’s labeled as the Silverton. Took us about 10 minutes to find out they are one and the same.
- 5/5
Laundry in the room was so dope!!! We loved these rooms, will definetly book again!
- 4/5
We were not aware of the resort fees
- 1.5/5
Beautiful hotel. We were very excited to stay here Really the only thing that made us wish we had stayed somewhere else was the USED CONDOM on the floor of the master bedroom…. We just hope our kids didn’t touch it while we were unloading. Definitely ruined our stay.
- 1.5/5
Really the only thing that made us wish we had stayed somewhere else was the USED CONDOM on the floor of the master bedroom…. We just hope our kids didn’t touch it while we were unloading. Definitely ruined our stay.
- 5/5
Very clean and nice
- 5/5
Very clean and nice
- 5/5
Everyone on the staff was very friendly, helpful and courteous. Our room was fully equipped and well maintained. Really appreciate Reba Vaughan’s assistance in providing adjoining rooms for our families and helping us with replenishing items for our rooms and printing out boarding passes. Will definitely stay here on our next visit.
- 5/5
In door laundry for suite room. Very spaceful bathroom and kitchen. Will book again
- 4/5
There is no ice machine, ice machine in room did not work. I didn't like when my bed broke and phoned front desk the lady was a little rude.
- 5/5
It was of the strip and away from the craziness, but there was a dispensary and smoke shop in walking distance. The target was the liquor store and the grocery store. The staff was amazing, the room on the 14th floor had an amazing view of the city. I was over joyed with the property. Definitely a 10/10 will definitely stay in the hotel again. I didn’t like that the pool was in front of the hotel but all property was utilized beautifully.
- 3.5/5
The space of the apartment and all of the amenities. The apartment could have been cleaner.
- 4/5
Nice and quiet
- 5/5
Me encantó el espacio, muy buena atención, el lugar estaba limpio y muy amplio. Si regreso a las vegas, seguro me hospedaré en este mismo lugar.
- 0.5/5
Looked nice and clean Keys did not work and it took four hours to get to a room and when I did the lights did it work in the new room. Wasted a lot of my time dealing with bs.
- 4/5
Location, Cleanliness, Amenities, View Time share persuading, out dated Gym, out dated furniture, and carpet
- 4/5
Be aware that there is an unadvertised resort fee they charge at check-in. A “welcome surprise”, perhaps. Communication with the property on Expedia went unanswered.
- 5/5
Room was very clean, spacious and comfortable
- 5/5
Clean Room and friendly staff
- 1/5
Room was musty and the shower ran out of hot water after 7 minutes. Team needs more training to keep guests safe—please do not announce the room on check-in; it puts the guest at risk and makes them feel unsafe. Although the laundry is complementary, it makes the clothes smell burned. The ice machine needs repair to make it work properly without fidgeting with it
- 4.5/5
Wait at the elevators at check-in and check-out
- 5/5
Beautiful and the studio was amazing I wish we had had more time there to really enjoy!! It was so spacious great vibe N/A
- 5/5
Room was clean, great staff
- 5/5
A great experience
- 4/5
The property is set in a great location. Right next to Bass Pro Shop and there's plenty around to meet all your needs - food, shopping, casino, etc. The rooms were spacious and it was nice to have a full kitchen to be able to cook. The trashes out front of the property were overflowing. The elevators always seemed to be backed up with people trying to get to their rooms. There was a very large event going on in the west parking lot on Saturday and the hotel parking lot was utilized for all, which meant guests had to park very far away. We had to park over a 1/4 mile away just to find a parking space. The parking lot should have been reserved for guests at the hotel first and foremost even when there is an event.
- 5/5
Our check in person was wonderful. She was professional, friendly and super nice.
- 5/5
Room was awesome everything was on point
- 5/5
Great stay, nice rooms, we will definitely be back
- 5/5
One night but very impressed. Used all the coupons given. Extremely friendly staff. Responded quickly to minor issues in room.
- 4/5
The pull out bed needs to go it’s incredibly uncomfortable. For the price it should be a tad more comfy.
- 5/5
My wife and I really enjoyed our 2 night stay here. Our one-bedroom suite was clean, comfortable and very spacious. We'll definitely be back...
- 5/5
The rooms are what make this place great. The rooms are like a home away from home especially if your plan is to stay several days. We will definitely stay again. Check in staff both times we stayed could have been a lot more friendly. Maybe it is the time of day when check-ins happen and the stress level increases so I give them the benefit of the doubt. Just think DMV and you will know what I mean.
- 5/5
The huge parking lot. Easy to find. The suite was huge and perfect for our family. Not much of anything
- 5/5
Sofa was dusty and got very itchy
- 4/5
Needs newer smart tvs and better newer amenities
- 5/5
Had a wonderful stay at Berkeley Hotel! Friendly staff and clean rooms. What more can you ask for! Thank you 😊
- 5/5
Clean spacious rooms!!! Loved the view loved the tib, so much space!!! It was just 2 of us and we loved it. Staff was kind and accommodating as well.
- 4/5
Very clean, room. suite was spacious . Staff was kind and friendly.
- 5/5
Love the property very clean very well kept together no complaints. I stayed here for my wedding. That you have to check out at 10 o’clock they could at least gave us until 11
- 4.5/5
The property is clean, in good condition with nice amenities. The staff was also friendly and helpful. There’s nothing we didn’t like.
- 5/5
Vacation great place to stay.
- 5/5
Property was very clean. The room had very large flat screen tvs and full kitchen.
- 5/5
Easy check in. Spacious rooms
- 5/5
Great stay as always we love the berkleu
- 5/5
Pool area look clean, but it was too cold. The only thing I felt was the lobby could be a little bit updated
- 5/5
This hotel was clean and great prices
- 5/5
I
- 5/5
Loved this place!. Great room. The bed and pillows were soft and super comfortable. It has a washer dryer in the room.
- 5/5
This was my second time staying at The Berkeley. I always have a great time and enjoy my visit. The rooms are spacious and I love that they have a pool/gym. It has everything I need and there are a lot of stores nearby. Thank you for a great stay!
- 4/5
It is a one betroom apartment. Very comfortable bed/pillows. Very nice staff. Since I came for work I did not have a chance to use the pool. Casino and restaurants walking distance. About 10 minutes drive from the Strip.
- 5/5
Beautiful clean room, very large
- 5/5
Good property and staff
- 4/5
Pros: it was clean. Plenty of parking. Quiet. Close enough to the strip but far enough you know? Room was big clean it was good price was good. Oh and the bathroom was BIG shower was BIG. Cons: me and my wife had to debate which one of us would open the door. You get shocked every time. You can even see the spark. And since you have to open 2 doors to get into your room twice the shock every time you get into the room. The light in the bathroom didn’t work. The light in the bedroom didn’t work. And on the last day the lamp on the night stand wouldn’t turn on. I’m sure it’s all because of whatever electrical shock situation that’s going on. It want only us our neighbors also got shocked going into their room. And also they try to force you to go to a brunch and take a “refundable” $20 that I haven’t gotten back I guess it’s because I didn’t go to the brunch. But other than getting shocked every single we entered the room it was a good experience. Hopefully they fix the static electricity issue and stop pressuring you into some prime rib brunch so I can stay again.
- 5/5
I loved the EV parking as it was FREE! It's not fast charging but does the job overnight to go from ~10 to 100% in ~9-10hrs. Otherwise, there are a lots of free parking available in the lot.
- 4/5
I have stayed here 3-4 times. Stuff is starting to get run down in the condos. This condo in this trip needed some updates. I will still stay here. But they need to update furniture in the rooms a little more often. Because when you see paint completely chipped off of furniture it makes you wonder a little bit.
- 4/5
Nice studio
- 5/5
Well maintained, clean and easy access if your traveling through Las Vegas
- 5/5
Very nice hotel, very spacious and clean
- 5/5
Staff was very helpful and accommodating. Beautiful stay.
- 5/5
Very clean and huge rooms. Smells clean like new in the rooms
- 3/5
The room entry very secure
- 4/5
Friendly staff
- 4/5
Very convenient for the airport and free, easy parking was wonderful.
- 2/5
Love the staff - leaks on my floor so construction during our stay - power went out for a while but that was due to the storm
- 5/5
Great place. Spacious clean and handy to lots of shopping and restaurants.
- 5/5
Excellent stay. Rooms were spacious, clean and comfortable. Front sesk agent named Ace was awesome. Will stay again !!
- 4/5
So just a heads up. Also our door would shock us every time we opened it. The rooms are spacious and have everything you can need. And close to a lot of things without being on the strip.
- 5/5
Great location with plenty of free parking. Would definitely stay here again
- 2/5
Checked in at 1:30am and the Front desk associate tall fellow was rude with no patience and couldn't explain why I had to pay an extra $30 fee on top of what I already booked on Expedia and paid full price. I get to my room and it's a 2 room suite which I didn't select online. Otherwise, the resort and property and amenities are awesome
- 5/5
Excellent
- 4/5
Amazing place to stay. It has a stove, fridge and a washer and dryer in room. It was spacious and enjoyed every minute of it. Definitely will be staying here. Its away from the strip, near a bunch of restaurants and stores. Plus bass pro shop is right next door. Also affordable, stayed almost a week here
- 5/5
Lots of comforts . Plenty to prepare meals and easy Casino right there if you want to be served. Lots of near by foods. Really nice space and well kept.
- 5/5
It was nice and quiet. Wonderful not having a walk-through clouds of smoke. The staff was phenomenal.
- 5/5
Awesome stay!
- 2/5
Had to change rooms due to cleanliness and Marijuana strong smell. Staff was extremely unorganized and one lady was very rude.
- 5/5
Wonderful, clean, quiet, helpful and professional staff.
- 5/5
We had a wonderful stay at this hotel. The rooms are spacious, clean, comfortable and quiet. A huge shout out to Sheena who was a huge help in securing my wedding band I accidentally left behind. Also, to the housekeeper who found it and brought it to the safe. It’s heartwarming to know there are honest people at this hotel and staff that truly cares about the guest, even after checkout. We would 100% stay here again!
- 4/5
The rooms were great and the service was great! Check out took almost an hour due to only 3 elevators. And there is no service elevator either, so the staff trying to get around with big carts needed to use the elevator as well. So either check out super early while everyone is sleeping, or plan on a long wait if you need an elevator.
- 5/5
Spacious
- 5/5
Great stay. Very friendly staff
- 5/5
A full apartment in Las Vegas with a strip view! And not that expensive! Awesome! Big shout out to Ace!! Thanks for everything!!
- 5/5
Over all love staying here usually our go to when we go to Vegas. Very quiet and clean.
- 5/5
Nice
- 3/5
elevator is slow but otherwise ok stay
- 3/5
Let me start off by saying the room we got for the value was phenomenal, which in the end is really the most important part of the stay. It was clean and spacious with full kitchen. After that however the service is about like a motel 6. There is no unloading area so you have to haul your luggage from the parking lot. I asked for a luggage cart and they had me leave my license as collateral. No biggie but still odd. The front desk was quite unfriendly and in order to get my parking pass I had to listen to a sales pitch to attend the sales presentation for their vacation club. We arrived 90 min before check in time. I Asked if our room was ready and was immediately told, No. I asked if they could check if our room was ready and they then looked it up on the computer and of course was told, No, again. My kids went down to the pool at 8 pm. Soon after security quite harshly kicked them out and told them the pool was closed. I called down to the front desk and after about 50 rings and 2 tries, someone finally picked up. I asked when the pool closed and they said 10 pm. I then asked why my kids were kicked out and they said they didnt know but probably because of lightning. When I pointed out that there was not a cloud in the sky they said they would check. After 5 min they came back and said it was due to wind. Front desk was unaware and there were no signs up saying it was closed. Basically if you stay here it is for the value but do not expect Vegas Strip type of service.
- 5/5
Nice property. Took a while to check in even though I’d already done it online. Also was charged a resort fee by hotel above what I had paid to Expedia. I don’t recall seeing that disclosed when I booked.
- 5/5
Clean room
- 5/5
What a great place to stay! Even if you don’t use the kitchen, the room is clean, quiet and close to a nice casino and restaurants. The kitchen was convenient for us to make a quick breakfast in the morning before continuing our travels. And, the price was right!
- 5/5
Clean room, family absolutely loved it. 10/10
- 5/5
Everything was great! I traveled with two young kids, definitely family friendly. The only thing I didn’t like was the “free gift upon arrival” turning into them trying to make you go through a 2-4 hour information session and paying a $20 deposit in order to receive the free gift. I didn’t do it but the amount of time they’ll spend trying to get you while you’ve got heavy luggage and kids going crazy in the lobby is absurd, like let me get to my room first lol and yes, they go through all this at the check in…
- 5/5
Excellent
- 5/5
Couldn’t believe how good the suite was. Looking for a room for two ended up with two suites filled with everything you need for an extended stay. Comfortable furniture, spacious bathroom kitchen etc.
- 5/5
Great stay
- 5/5
My stay at The Berkley was great! The staff is very nice, the rooms are spacious and clean, the casino is next door with many food options in the area. I will definitely be coming back to this hotel!!
- 5/5
The room was clean, the staff were very kind and friendly, the area around the hotel seemed safe, the buildings are clean inside and out. The only thing I would change is the berkley doesn’t offer room turnover until after 8 days, and being on vacation I don’t want to take time to do the laundry and make the bed. Other than that the hotel is amazing.
- 5/5
Location was great for our needs. Property was quiet, clean and a literal hop, skip and a jump from the Silverton Casino. Location was close to everyday shopping centers, Target, Cracker barrel for dining, and a HUGE Bass Pro Outlet store. Staff was great, rooms wereclean (2 room suite) . Definitely family friendly. Great place to stay if you don't want the hustle and bustle of the Strip. Will definitely stay here again!
- 5/5
I can stay anywhere in Las Vegas but I choose the Berkley because the staff treat me well.
- 3/5
Can use some sprucing up. Especially the main entrance, check in area. Carpets need cleaning. High traffic equals odors.
- 5/5
The rooms were great! Exceeded all expectations!!
- 1/5
Initially, I was assigned a room that was already occupied! After waiting in line again to address this issue, I was given another room, only to find it at a scorching 83°F with a broken air conditioning unit. So I went back down and waited in line again to report the AC problem we were told maintenance would be right up. I waited an hour for them, but they never showed up, so once again, I headed back down, and waited in line. Somehow this time, I was reassigned to the first room, which, to my dismay, was still occupied. Finally, after all the hassles of dragging our luggage up and down and waiting in line a fifth time, I was given a fourth room, which thankfully was unoccupied and was a reasonable temperature. In the end, it took us over 2 hours to check in. Absolutely unacceptable. Overall, my stay was marred by poor organization and lack of attention to detail. I expected much better service for the price I paid. I cannot recommend The Berkley Hotel based on this experience.
- 4/5
All seemed good but there was no hot water on the last night. No explanation or follow up from staff when I called down to report.
- 5/5
Had to wash my own towels ! Called multiple times and nothing , shower drain was horrible who wants to stand in they own dirt ! Horrible stay never again
- 5/5
Loved the full kitchen, in room laundry, the staff were ALL very friendly, helpful & knowledgeable. I would definitely stay here again. It was easy to extend our stay. We stayed 9 days. The surrounding area has everything you need, food, stores, casino.
- 5/5
The only reason why I took a star down for the condition is because the elevator was broken
- 4/5
Just a couple negatives-Long wait for elevator and kitchen counters were not clean when we first got into the room. There was dried food or some kind of gunk on counters.
- 5/5
Parking was easy.
- 5/5
I would definitely stay here again and highly recommend!!
- 3/5
The room needed a sweep and the latch to the pocket door was quite loose. Also, our door keys were somehow deactivated during our stay. As one of the three elevators was not running, there was a line that I was told would be gone "in an hour or two. I had already used the stairs to head to the front desk since I couldn't get on at our floor due to the volume of check ins. I took the stairs back up to our floor/room to let us all back into our room. To top it off, the website for which I was sent a link did not have checkout available as described, so while my family took an elevator down after a 20 minute wait, I took the stairs one last time to drop off the keys. Our first two trips had none of the above issues. I'm not sure if I'd book a stay here next time we head over.
- 4/5
Yes clean rooms
- 5/5
Best hotel by far. Loved it will stay again
- 5/5
Staff was Awesome and Very Helpful with any questions I had 😊 The size of the room was exactly what I needed and matched the pictures on the website.
- 5/5
This was my first time time away from the strip and boy did that make a great decision. The staff was very friendly and room was spotless. I would definitely recommend and will be back to stay longer.
- 5/5
Very nice an convenient hotel
- 4/5
clean room, staff okay, amenities okay, only 3 elevators, it gets congested in the morning from 9-11am, with waits up to 45 min. Elevator stops on almost every floor pack with people.
- 4/5
Friendly staff and clean suites.
- 5/5
The room was well stocked with all the amenities - towels, cups, pots and pans. My husband truly enjoyed the convenience of the stackable washer and dryer. The bed was comfy, too. We’ll be back!
- 5/5
Spacious place to stay. Large bathtub and separate shower.
- 3/5
Very nice rooms and the staff was excellent but the ELEVATOR situation needs to be fixed.
- 5/5
Yes
- 5/5
Helpful Staff
- 5/5
Very nice!
- 5/5
Friendly services and rooms are great..i loved the faxed that my sister son had his own rooms and he loved it.
- 5/5
The room was very clean and spacious. No complaints whatsoever.
- 4/5
Everything went well. Clean. Room was good, with the exception of the noisy sheets (really) and the cord to the TV not reaching the plug. We weren’t in it enough to care about that, though. Downfall was that they will push you to a timeshare presentation when you get your parking pass. They called and tried to sell us when we arrived. We’re already part owners another way through RCI, and since they’re not “affiliated,” they still offered again. Those trying to sell were honestly only nice until we turned them down.
- 5/5
Great
- 3/5
Elevators were super slow, one was broken down.No extra TP, not enough towels in the room. Customer service acted like it was a huge inconvenience when we needed something. We booked a 2 bedroom suite for 7 of us, we were put into 2 different 1 bedroom units and also customer service acted like we were in the wrong when we booked it that way. We had to turn in ID to take the luggage carts. I got 2 with one ID when we checked in, checking out the guy wouldn’t let us have 2 unless we had 2 ID’s. No compensation was offered for not having our room. We would love to stay here again, it’s an amazing location, very quiet, smelled amazing, had great security.
- 1/5
The check in process was terrible, rude staff
- 2/5
We purchased food upon arrival and the refrigerator was not functioning properly and it took 2 days before they sent another refrigerator to the room. Also, one elevator was broken the entire 5 day stay and the other two elevators were constantly full of people. We stayed on the top floor, but every time an elevator arrived it was full. We missed an event because, we had to wait 36 minutes for an elevator and at that time, we still could not get on, so because we didn’t want to drag our items down 18 flights of stairs, we decided to cancel our event. I have stayed at the Berkeley numerous times and this is the first time I did not enjoy myself.
- 3/5
The hotel, amenities and location were great. There were only two elevators for 18 floors of rooms! Typically only three elevators. 20 minutes or more to wait for an elevator. Had to take the stairs twice and they take you outside the building! Spoke with desk staff and he could care less. Told me that because I booked with Expedia, there was nothing they could do. Unacceptable.
- 5/5
Friendly staff great rooms
- 5/5
Repeat stay, all is excellent except the elevator is slow to arrive, so busy not enough to cater to the guests
- 5/5
Great stay! I like staying here because it’s close to the Strip but lets you save on resort fees. Not only is the space and location great, but every staff member is very kind. It’s also in a convenient area with plenty of food and stores nearby. Whenever I come to Vegas for more than 24 hours, I choose to stay here—it’s always a great experience.
- 5/5
Love the kitchen
- 5/5
This was an excellent stay. I will be back
- 3/5
One of the elevators was broken and there was a huge line waiting to go to our floors. when there's a huge line and staff are trying to go up/down to the floors, without service elevator it will cost major delay when cleaning rooms. I just felt bad for the staff that they are trying to work but can't. Little early check out compare to other hotels and also late check in. I am used to checking in by 3pm but this one is at 4pm and checking out usually 11 or 12pm but this one is at 10am. Had a little incident from previous stay, was hoping this time around would make up for it. Felt like it got worst. might not come back or recommended.
- 4/5
Clean rooms, great staff, amenities were great but the only complaint we had was that the kitchen and one of the bedroom light flicker on and off when it was turned on.
- 5/5
great resort, clean , alot of amenities. The rooms are spacious and the furniture is upated
- 4/5
Not a very good thing when 2 of the 3 elevators are not working.
- 5/5
Room was clean, and we had all the space we needed. Location was perfect to get around town. We were there for soccer tournament and we couls access all fields within 30 min. Being next to Silverton Casino created easy access for dining as well. Definitely would return
- 4/5
Would have given excellent but elevatirs an issue
- 5/5
Elevators keep breaking down But other than that I would definitely book here again!
- 5/5
Room and resort was very clean. All the staff members I interacted with were very friendly and courteous. I would definitely be staying at this resort again.
- 2/5
room was good, but the elevator problem…ANNOYING. please FIX THAT. was waiting at the 17th floor for almost 20 minutes just to make it downstairs.
- 5/5
The room was beautiful, spacious, clean and had an amazing view. It’s our second time staying here and from now on the only place we will stay.
- 2/5
He had already confirmed my name in the system, and I also showed him my reservation confirmation and the email from Expedia showing that the room had already been paid for. However, he continued looking at the computer without explaining anything to me, and his facial expressions and attitude made me feel uncomfortable and unwelcome. This was my first experience of this kind at a hotel. I arrived in a good mood, but his attitude made the check-in experience very unpleasant, and I did not receive any apology.
- 4/5
The staff were so friendly at check in and check out. Rooms were great. Our only issue was that the toilet kept clogging and we had to plunge ourselves.
- 3/5
They could improve floor cleaning, I hate their bouncing dining table 😑 pool is not too big as pictured. Staff are courteous!
- 5/5
Great
- 4/5
One elevator was down entire week we were here. No stairs going up so this is a problem.
- 4/5
Clean, well kept resort. Fantastic layout for an extended stay. The staff all seemed to be very accommodating and friendly as well. The only drawback was the 3 elevator system with no internal stairs option. It would be great if there was a card reader option to access the stairwells from the outside, to eliminate the reliance on the elevators.
- 3/5
There was this smell as if the room was not opened since long The carpet was dirty The living room was a mess The dryer waa dirty Most important 1. The lift was taking too much time, additionally one lift was not working 2. Biggest : there is current when you tap your room key. Trust me the current is big one.
- 2/5
Waiting 20 min to go up and down each time to my room was very inconvenient and made me late several times for my work meetings. From what I heard
- 4/5
The room was nice and staff was nice
- 5/5
Apartment setting excellent and very clean Location great near the silver springs casino and airport Will stay again when I came back to Lasvegas 😊😊😊😊😊
- 5/5
Friendly staff! Clean room!
- 3/5
The wait time at the elevators was horrible sometimes 20 to 40 minutes
- 4/5
They need to fix the plumbing other than that it’s ok. Nice size suites
- 5/5
Clean room
- 5/5
Beautiful room. Nice and comfy.
- 4/5
Yes
- 2/5
Room was dirty floor & carpet and not willing to give us towels and toilet papers you have to ring them few times to replace our towels and didn’t say if we need a daily housekeeping it going to cost us extra $75
- 5/5
Honestly, I can't complain. As always, it's a pleasure to stay at your hotel. Everything is very nice and clean, and the staff are as friendly as ever.I always recommend this nice, clean, and safe place.
- 5/5
Perfect place
- 5/5
Yes the room was very clean hime away from very nice and elegant and very sophisticated and the staff was very friendly and helpful i would recommend to every and from the time we walked in the vibe was amazing
- 4/5
The hotel was nice. I liked the security on site. Even though it was a time share, they weren’t pushy about it at all.
- 4/5
Loved the place.
- 4/5
Staff
- 4/5
Only one of three elevators worked
- 5/5
The suite was spacious and clean. The staff were very friendly and helpful. The free shuttle to Fremont Street a was very nice convenience!
- 5/5
Cleanliness, fast check in, friendly staff and low property fee.
- 5/5
Awesome place and location!
- 4/5
The front desk staff is really engaged and genuinely tries to make your stay enjoyable.
- 3/5
Courteous staff, but room was a bit dated. Needs a good deep cleaning, & updated the furniture. Other than that may stay was pleasant.
- 5/5
Yea
- 4/5
The staff, one young lady in particular, Sabrina was very, kind, friendly and very helpful. She made us feel welcomed and comfortable speaking to her. The room was clean and the amenities were more than expected which made us feel so much at home. A home away from home and to be honest I didn't want to leave. My stay was so peaceful and relaxing, but I will be back.
- 1/5
Our first room smelled strongly of cigarettes, so we were moved to another room. Unfortunately, I couldn’t get into the new room and maintenance had to change the lock and rekey the door. Overall, the rooms are in need of updates. The furniture was dirty, and the wall and ceiling near the air vent in the bedroom were filthy. The bathroom fan was also not working. Buyer beware!
- 4/5
Staff was very friendly, room very clean, problem with the dishwasher, problem with shower - needed to be fixed twice - two temperatures very hot and scolding. Also, there was a problem with Expedia not sending The Berkley my booking, and The Berkley thought I was trying to pull something; I got it worked out. I didn't realize this was a do-it-yourself type of hotel - I had a lot of baggage, and no one helped me – female 64 YO. Loved the layout of the suite on the 18th floor. Nice and quiet, slept like a baby.
- 5/5
Great place, will stay again.
- 4/5
Great room and staff but the pull out bed needs to have a little better mattress you can feel springs
- 5/5
Very friendly stuff
- 5/5
Nice, clean and spacious
- 5/5
Clean room. Nice staff. A very nice hotel.
- 5/5
Great room and staff
- 5/5
I loved our room and enjoyed our stay
- 2/5
My rooms both smelled like cigarettes and the front desk person I spoke with was extremely rude. Even after cleaning the air in the rooms, and not the hall like I had mentioned, it still didn’t smell good.
- 5/5
The room was spotless. Great location, friendly staff
- 5/5
Everything was great, except the elevators are tiny, and very slow. Often filled with staff and large cleaning carts, etc., plus one of 3 was broken.
- 3/5
We would stay again, but we did encounter some issues. The floor and shower could have been cleaner. At least one elevator was broken during our entire stay, and one time it took 30 mins for us to ride it with all of our luggage. The dishwasher was not working properly. The check out attendant did not give us a receipt at checkout when we asked, as it stated we should get it at the property on our reservation. Pros - It was a quiet property and the pool area looked nice. Location is good, with great food options.
- 5/5
Spotless apartment, loved having a full kitchen and washing machine for a change from regular hotel rooms, close to Silverton Casino with great food options, nice and quiet for a break from the hustle of the strip and fremont street, Bass Pro shop was an experience!!, Loved the mermaid swims in the aquarium, Wuhu noodle and Mi casa grill cantina were awesome
- 4/5
Overall it was great our only real issue was the elevator situation. Only 2 working elevators it was very slow and backed up at times and filled with workers with baskets full of bedding. No staff elevators. But other than that pretty awesome place
- 2/5
You got to fix the elevators. You can’t expect your guests to wait 20 minutes to go up or down for days!
- 5/5
Staff very nice and rooms were nice sized. Will stay here again on our next visit
- 4/5
Everything was great with the exception of the elevators. Be sure to plan for a long wait for the elevators on weekends and in mornings. There were only 2 of 3 working and they also use the working ones as a service elevator as well. Not sure if that’s normal but everyone we ran in to had an issue with elevator wait times. It was a bit frustrating.
- 5/5
The rooms were amazing! Great location and the staff was very helpful.
- 5/5
The room is spacious well kept , with fill kitchen. We got a really nice room on the 15th floor that had a spectacular view. Everyone at the property was nice a polite. Truly and hidden gem away from the madness you get when you stay on the strip.they had a pool but at 30 degrees I pass!. Great place to stay with family
- 5/5
The Berkeley is the best hotel with connected rooms and apartment suites in Las Vegas. Everything is great!
- 4/5
Room nice, close to strip
- 5/5
The staff were great and made us feel welcome. Rooms were clean and comfortable. Love the pillows
- 5/5
Everything great!!
- 4/5
Staff was amazing 👏 2 AA ladies, this time my room was a little run down so i was a bit disappointed. Still one of my favorite places to stay
- 5/5
Excellent stay at this hotel. Will stay again at the Berlkley.
- 3/5
The dinning table is broken. I wonder why they left it for the customers to use.
- 2/5
There was no water will I checked in. Unable to shower after checking in is unacceptable. The hotel waited until after I checked in to notify me that there was no water.
- 5/5
Very clean and quiet
- 5/5
Clean, spacious room. Liked being able to utilize kitchen and laundry during stay. Parking easy and it’s close to everything you’d need. Elevators were very slow but other than that, great stay.
- 1/5
At this point, my kids were extremely uncomfortable and asked to leave as they didn’t feel safe since people just walked in. We didn’t stay and left. I am requesting a refund after their front desk was extremely less then helpful and demeaning.
- 5/5
Yes great place to stay with children, family friendly, great amenities. Although don't expect to check in early. I arrived in Vegas with my two small children at 11 am and every hour I checked to see if I could check in, the front desk or call center would say to check back in 1 hour. Finally at 3:45pm I attempted to check in and they mentioned my room was still not ready, the kind lady at the desk worked her magic and allowed us to check in 15 mins early.
- 4/5
The kitchen was well stocked. Good location
- 5/5
Me encantó todo en general, excelente atención y servicio.
- 5/5
Well priced . Spacious room
- 2/5
This was my first time staying at The Berkley. I was initially excited because the property didn’t look run down in the photos and offered a lot of space. The room itself was comfortable, but I disliked the toilet tissue and soap. There was hair throughout the bathroom that did not belong to us, some mold in the shower, and hair in the tub, though I didn’t mind the tub since I didn’t plan on using it. At every hotel I stay at, I request fresh sheets and pillowcases. Despite asking multiple times, I never received a pillowcase and was told each time they didn’t have any. The toilet tissue was extremely poor quality, similar to gift wrap tissue paper. The biggest issue was the housekeeping crew. They do not clean rooms during your stay, which normally wouldn’t bother me since I don’t use housekeeping, but given the condition of the bathroom, it was clear cleaning wasn’t done well. Every morning, housekeeping knocked on our door asking if we were checking out. On the actual day of checkout, housekeeping knocked at 9:45 a.m. even though checkout is at 10 a.m. and told us we were late. There was a holiday rush and the elevators were backed up, which made the situation extremely frustrating. I was disappointed with my stay overall.
- 3/5
Had to move to a different room due to leaking around the window in the living room.
- 5/5
The Berkley was amazing especially for the price. It was quiet and clean and for a family of 5, having the two bedroom suites were so nice. We had so much room and loved having a kitchen & washer/dryer. They provided everything we needed and parking is free!
- 3/5
Carpets were very old, strained. Rooms and corridors had a bad smell. Exhaust fans in the bathroom did not work. Other than that everything was good.
- 5/5
Clean rooms,comfortable beds,,big bathroom. Feel like at home.
- 5/5
excellent staff services, everything was perfect!
- 5/5
My stayed at The Berkley Las Vegas was wonderful and will stay here again. We rented two bedrooms suits. The two sweets where basically one bedroom apartment. Both sweets had a full kitchen, 1 bathroom with a tub and shower, one bedroom, living room with one nice sice pull out couch, 1 stackable washer and dryer. My only advice qould be to make sure you bring your own toilet paper, personal hygiene prodrucs and extra blankets and pillows and other things like that.This place is not like a hotel that they come and clean the rooms and restuck the rooms. I things is a good trad off for all the amenities the rooms have. Highly recommend for big parties or families.
- 5/5
The room is big,clean and you have all the things you need.
- 4/5
Everything is good except for elevators. The whole time I was there 2 of the 3 elevators was not operating. The 1 that works has limited capacity. After checked in, we have to wait about half an hour to get in the elevator. After that, we used mostly stairs but it was inconveniently locate outside and need the guard to open the door to stairs way to get in.
- 2/5
Checked in at 8 pm and had to wait for a room. Hair in the shower, broken furniture, left over stuff from the people who stayed before us. Most of the gym equipment is broken. This used to be a favourite for us but not any more. Elevators are an issue in the morning. someone tried to enter our unit at 8 am. Called the front desk, no security staff to investigate, guy at the desk was terrible, issue was eventually resolved, housekeeping advised that the person entering with a backpack on works in housekeeping but they don’t speak English. So sad to see this newer asset so poorly run. Lots of other choices in Vegas.
- 5/5
Everything was good, just shy of excellent. Wish system would allow for extended stays.
- 5/5
The room was very clean… the staff very helpful especially when we needed new towels since there was no daily house keeping…we always was provided with coffee for the coffee maker.
- 5/5
Everyone was friendly/helpful and we would definitely stay again!
- 5/5
Room design and hotel location
- 5/5
Cleanliness of room, amenities.
- 3/5
The staff is wonderful, everyone is so friendly and really helpful. Loved the front desk staff and security guards! They're doing a great job. Cons: They will leave a 'free gift' voucher on your door, only to try to sucker you into a timeshare gift at 'member services' (the 'free gift' can only be obtained at a timeshare tour). Further, it seems nobody there is allowed to actually tell you it's a timeshare promo even if you ask them flat out. So shady! It seems the entire place is most likely just a massive funnel for their timeshare offering. They have a separate counter and two or more team members just dedicated to funneling you into these offerings. - Thin walls, could hear neighbors and babies crying - The shower did not get warm, lukewarm at best - Water has a green-ish tint (apparently harmless, but not great for skin) - At checkout time it took 40 (!) minutes to get down from the 8th floor to the 1st floor, using the elevators. They're poorly programmed and not equipped to handle crowds.
- 5/5
Friendly staff
- 5/5
Amazing place to stay. Definitely come back
- 5/5
Great room felt like I was staying more at a house than anything
- 2/5
Out side music playing in your room all night. Breakers keep tripping in my room , problem getting towels and toilet paper, staff not helpful
- 5/5
Great staff and location
- 3/5
Room was great, front desk staff could have bee. A little more considerate during check in. With 2 small children and all our stuff.
- 3/5
The ventilation in the rooms, no fan in the bathroom or in the room, the room had no was to adjust the temperature everything else was good though. Had good toiletries.
- 5/5
Great location
- 5/5
great place!! will go back 100% well worth everything.
- 4/5
Full kitchen appliances, easy to park
- 4/5
Yes
- 5/5
We had an amazing stay! All staff members were super kind and accomodating. There are many options for shopping and dining close by. It is also a short drive to the Las Vegas strip. We will definitely stay here again!
- 5/5
The studio was nice and clean and the staff was very kind.
- 2/5
Dried Urine on the toilet seat hairpins on the floor The passenger drop off pick up is one lane had to wait for a pizza delivery to leave to drop off passenger and luggage The 2nd room we were put in looked clean but a cockroach behind the toilet The door to the AC unit would not close and there was no seal must have been where the cockroach got in ….. because the AC closet had trash in it !! A little kids ball was under the bed … How does housekeeping miss this We were running late for a show so we overlooked it just like housekeeping we didn’t have time to a third room
- 3/5
Try to ensure the room is clean throughout. There were dirty towels, countertop, food leftover in the microwave, and floors which it should’ve been inspected before moving to the next area.
- 5/5
It was awesome for my family to stay. Had no idea how much room there was
- 5/5
Clean room, well equipped kitchen, laundry in suite, helpful staff
- 5/5
Excellent front desk staff, room has terrific amenities! Very quiet and comfortable. Wish my travel plans had allowed me to stay longer but I was on a tight schedule.
- 5/5
Awesome spot!
- 5/5
Everything was great, rooms were beautiful. Staff was great. Great location. Very pleased
- 5/5
Clean and spacious
- 1/5
The elevators were horrible, never did all three work so long waits to get in at times only one elevator was working 30-45min waits to get on. Front desk was nasty about helping not over load, we ask to get security out front to stop overloading. Room was a bit dirty when we arrival, we just cleaned it our selfs.
- 5/5
New
- 5/5
Yes and yes. Loved it!!!
- 4/5
Bedroom carpet was in need of cleaning, showed usage.
- 5/5
Was super nice
- 3/5
Overall a good stay, rooms are big and kitchen is fully stocked with amenities and free parking is a big plus in this town, but here are the shortcomings: there are only 3 elevators and one of them want working the entire week and it was a literal nightmare to get up or down. Housekeeping staff was using the same elevators as the guests and it compounded the problem. Speaking of housekeeping, they only clean rooms every 8 days, which means if you're staying for a week you'll never get your room cleaned unless you pay $75 extra... That's on top of the ridiculous resorts fees. Check in time is 4pm which is an hour later than in most hotels and is very inconvenient if you arrive to Vegas in the morning and checkout time is 10am, which is at least an hour earlier than in most hotels. It still is a good hotel to stay at, just understand that it's a bit different.
- 4/5
Three Elevators, but only one was working!… took forever to go up or down!!
- 5/5
Very clean room, friendly staff, gym was great!
- 4/5
The room was large and clean, the staff was quick and helpful, and it's walking distance to the Silverton. I would stay here again.
- 4/5
Staff was not friendly. Elevators were always broken.
- 5/5
Everything was so clean & spotless. The room was updated decor & very sleek.
- 5/5
Nicely equipped kitchen. Very comfortable and quiet. Convenient to the strip, but outside the craziness.
- 4/5
Yes
- 4/5
Baking sheet for oven would be nice
- 4/5
Courteous staff grwat rooms, clean hotel
- 5/5
Great place
- 5/5
1 minute walk to casino, includes Thai food place with great chicken cashew nut & vege stir fry, 5 minute walk across parking lot to Blaze Pizza, Starbucks, Panera Bread, Sapporo Revolving Sushi, Sandwich place, 10 minute walk to Chipotlle, Maccas, 15 minute walk to In & Out Burger, Del Taco, 20 minute walk to Target with average grocery area, Dollar Tree, Kohls, Wells Fargo Bank, Chase cash machine, 30 minute walk to Smiths.
- 5/5
Wow it was a really good stay. The room was fully equipped. The double wide deep tub was relaxing and and the steamy shower was great. I was tired the first night but I looked into the gym and pool. The gym was fully equipped with 2 large TVS, However the pool was closed with a sign taped on the door saying on the count of an emergency. The following day I was elated that the pool was open. So I went in to check that the jacuzzi was functional. It was working or at least part of the jets were so I was happy my workout would be complete. So I finished my hour in the gym and headed to the pool, there was a young lady in the jacuzzi but te bubbles weren’t on I just thought she didn’t like bubbles. So I finished my workout in the pool. Meanwhile the young lady left. When I got out of the pool I realized there wasn’t a towel caddy anywhere to be found. So I ran to the jacuzzi to turn on the jets and found out why the young lady didn’t have the bubbles on she pushed the emergency stop instead of turning the timer on. I had a relaxing time in the hot tub. Dried with a couple of paper towels in the bathroom, changed to dry clothes and made it back happily to my room. Again I had no complaints about my stay it was wonderful.
- 2/5
Couch bed mattress is very thin and uncomfortable. Bathtub had dirt scum in bottom of tub. Requested cleaning service and never showed up even with follow-up messages. Elevators were broke and only 1 operating max of 4 persons each ride caused wait times of 20 mins or more. Wouldn’t stay here again.
- 5/5
The room had great space and clean. Great view!
- 5/5
Room size and amenities were great. People at front desk friendly and answered all questions.
- 5/5
Our stay at The Berkeley was wonderful from the front desk to the convenient parking. The suite was spacious, and of course it's very clean as well as stunning Strip views. The location is perfect; the apartment-like set up is very convenient and we are already counting down the days until we're back!
- 4/5
The rooms were clean, it’s very quiet which we enjoyed. It was also nice to have so many restaurant options around you. The staff were friendly and quick when they brought something to our room. The only reason I didn’t give them a five star was because the elevators kept breaking down, 2 out of 3. Some days we had to walk down 11 flights of stairs, that was not good. After being gone the entire day coming back to our room and having to wait inline to get on the elevator and only to find out our key didn’t work was also a disappointment. I call the front desk and instead of them offering to bring a key, we had to go back down stairs. Over the week stayed I would stay again.
- 5/5
Room is great ! Will stay again
- 4/5
Spacious room with kitchen and laundry, but two of three elevators were not working after checking in
- 4/5
$$$
- 5/5
Pleasant and peaceful
- 5/5
Clean room
- 1/5
Elevator broken the entire time we stayed. Took us 35 min a couple of times to get to room
- 3/5
The suites and staff were exceptional, per usual. Unfortunately, there was an issue with the elevators. There are only 3 elevators and 2 were completely down for 2 1/2 days. The lines were through the outside doors. It took 30 to 45 minutes to get on the elevator and they were only allowing 4 to 5 people on at a time. It was awful. People were becoming unruly, arguing and skipping the line. Security attempted to keep things under control. The staff eventually allowed people to use the stairs, but not everyone can climb to the higher floors. There were 2 disabled family members in my party who did not leave the room for two days out of fear of not being able to get on the 1 working elevator, and their trip was slighted. We had to completely change our itinerary. As much as I recommended the Berkley to everyone. On this trip I was very disappointed, especially for a family gathering and booking the family suites. Waisted money for sure.
- 4/5
Generally pretty clean, nicely unkept units, great deal, off the strip location, friendly/helpful staff, and truly a great place to stay for families traveling hoping to stay away from the busy chaos of nightlife. Our family had a particularly great time at The Berkeley except for the inconvenience (2 of 3) elevators not working for a few days. The warm pool and hot tub was a nice for the kids. It could use a little cleaning from the occasional leaves and nature but too bad. Didn’t get much use of the fitness room but smaller and did not see too many people utilizing it either. It had a few machines and maybe dumbbells, nothing spectacular. Parking was nice, convenient, and free. Conveniently within walking distance/next to a casino and Bass Pro Shop. It was a nice, quiet surprise to come back to in the evenings after a long day! Also right off of the main highway so easy to get to and get off of from itinerary.
- 4/5
Clean and comfy room, very quiet. Washer/dryer and full kitchen definitely a plus. Walkng to bass pro shop was fin too. Nice outdoor area although too cold to swim, the fire pits were nice. Could use some improvement in service from the staff.
- 2/5
The elevators were not working properly! One night only one of their 3 elevators was working! The stairs access was locked and located outside and security would need escort you to give you access. By the end of our stay there were paper signs saying on 4 quests could ride in the elevator at a time!!! Next the front desk assigned us to a dirty room!! The cleaning crew are not staff of the hotel and some reason the hotel have assigned me a dirty room on 2 separate visits
- 5/5
Exceptional Service, Spacious and clean rooms
- 5/5
Had an awesome stay. The staff was great, the room was awesome, and the location was great for what I needed. Definitely will look to book again especially if I'm looking to stay somewhere off the strip.
- 5/5
Room was fully equipped and clean! Minus the elevator issue, overall stay was great!
- 5/5
Ever since I brought my mom here she fell in love with the place,very convenient for her and she feels at home. Everything is accessible from casino to supermarkets & shopping. This is our go to place now everytime we go to Vegas. I love how quiet, not crowded and far from the strip.
- 5/5
Great rooms. Beautiful property. Stayed with group of girls. Pleasant bonus was the shuttle to casino and Fremont street.
- 3/5
Rooms & staff were both nice, but only 1 elevator working for the whole building from Wednesday to Saturday
- 2/5
The elevators were not operational until our last day and this was a real problem for those of us near 80! The shower water never got hot which was no fun! We had no hair dryer in the room. Some of the staff could have been friendlier. All in all , it was not a good stay for us!
- 5/5
I was completely amazed by our room. Our studio was huge and was stocked with any kitchen equipment we could have needed to eat in our room to save the expense of eating out.
- 3/5
The room was good and the staff was courteous.
- 3/5
You have a great property fix your elevators and it would be excellent.