Sonesta Select Las Vegas Summerlin
About Sonesta Select Las Vegas Summerlin
Just 8 miles from the Las Vegas Strip, Sonesta Select Las Vegas Summerlin offers air-conditioned rooms with free WiFi, premium cable TV channels. facilities include an outdoor pool. Rooms of Sonesta Select Las Vegas Summerlin feature modern interiors. All rooms are equipped with a large work desk and tea and coffee making facilities. Safes are available at reception for guests to use. As well as an outdoor swimming pool, Sonesta Select Las Vegas Summerlin offers a fitness center and laundry facilities. This hotel is only 2 miles away from the Cheyenne Commons shopping center. North Las Vegas Airport is 5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, location, and friendly staff, while others report dirty rooms, poor customer service, and hidden fees. Some guests appreciate the quiet and comfortable rooms, but others find them outdated and in need of maintenance.
- Friendly and professional staff
- Convenient location
- Dirty rooms and common areas
- Poor customer service
- 4.5/5
Superb
- 4/5
Very good
- 3.5/5
Overall it was good No self serve coffee at all.
- 5/5
Close to everything Very difficult to get a luggage cart And Spanish TV channels
- 4/5
Very good
- 5/5
The property was in pristine condition. And, it smelled GREAT!
- 4/5
Very good
- 4/5
What breakfast? There was no breakfast Broken doors. Stained carpeting. Very noisy from outside
- 3/5
Pleasant
- 4.5/5
Superb
- 3.5/5
I actually stayed here for three nights. This is a decent, affordable hotel; a great value for money. Friendly staff. There really wasn’t much in their fitness center aside from two treadmills and an elliptical machine. Their dumbbell rack was…lacking. Fitness room also had a musty smell.
- 5/5
Friendly staff, plenty of parking.
- 3.5/5
The hotel was close to a lot of shops and restaurants. Emily and Angie at the front desk were cordial and professional. The noisy A/C unit in the hotel room. A lot of “stuff” in the hallway (there was actually a trash bag left in the hallway for 5-6 hours until I brought it to front desk’s attention. The fitness room smelled like mildew.
- 3/5
N-a
- 4/5
Convenient No complaints
- 5/5
Exceptional
- 4/5
First time there and being in a Sonesta property. I wish a simple breakfast could have been offered - muffin or something.
- 5/5
Es muy tranquilo y limpio y además tienes todo lo que necesitas alrededor
- 3.5/5
Very close to freeeay. Easy to get to. Staff was very helpful. I loved how spacious the room is. Excellent price!!! Room smelled like a dog maybe peed on the carpet and it was never completely cleaned. The pet smell was only in the room. Hallway smelled much better.
- 5/5
Staff is great and friendly place is amazing
- 3.5/5
Room was spacious, bed was comfy, near whole foods and shops, away from the strip, in a good neighborhood. 20 min to the airport. No breakfast and pillows were too soft, could use a variety.
- 4/5
Very clean upon entering. The staff was amazing. So friendly and very helpful.
- 5/5
Quiet area
- 5/5
Great place to stay in Vegas!!
- 2/5
The toilet seat had dried urine and an unpleasant odor, indicating the room had not been properly cleaned or disinfected. There were visible stains on the floor, couch, and even the desk lamp. Additionally, the room had a persistent odor resembling BO
- 4/5
No breakfast, so not applicable. The bed in room did not face the TV.
- 5/5
The staff were all super friendly and helpful. We left something behind on accident and they called us right away to let us know.
- 5/5
From check in, deciding to stay an additional day, to check out, this hotel was absolutely amazing. The staff were all so helpful, welcoming and just awesome. We interacted most with the night staff and they were fantastic. I wish I could remember the names to publicly recognize them. You won't find a better hotel This was a quiet, comfortable, relaxing hotel. Defeats will be our choice always! Thank you to each staff member I met while there. You all are awesome!
- 3.5/5
Indian family is staff & very nice /accomodating
- 5/5
Everything!
- 2/5
The neighbourhood was a little run-down and the hotel itself seemed very outdated. The room definitely needed a face-lift.
- 0.5/5
the lobby looked nice, inviting the room was not expected , carpet nasty dirty, sheets had stains, bathroom light didnt work had to press buttom on electric socket imput,the bathroom looked in bad condition, tile tub floor had rust i couldnt get myself in there to shower, i just couldnt sleep thinking how dirty it felt, by the tv there was smudges of something .
- 5/5
Everything Nothing
- 5/5
The room was unexpectedly spacious with very high ceilings. Everything I needed was at arm's reach and in it's respectable home. I honestly want to return to this hotel next time I come to Vegas
- 0.5/5
Property has potential to be a good stay. The room was extremely dirty. Went to the front desk to ask if the room had been cleaned. Front desk person did not even look at my photos and I asked if they could clean it next day. Housekeeper came in and walked into the bathroom while I was dressing. Came back and took a swifter sweeper to clean the floor and restocked towels and left.
- 3.5/5
Good
- 0.5/5
Property has potential to be a good stay. The room was extremely dirty. Went to the front desk to ask if the room had been cleaned. Front desk person did not even look at my photos and I asked if they could clean it next day. Housekeeper came in and walked into the bathroom while I was dressing. Came back and took a swifter sweeper to clean the floor and restocked towels and left.
- 4.5/5
Location. Room had sandwich left in refrigerator.
- 1.5/5
I like that around the area of the hotel there were a lot of places to eat, and Walmart was nearby. The room was extremely dirty! When I shower, it looks like there was a booger on the curtain, which I was the first to shower since getting in that room, also kept asking for towels and towels were not ready yet. They had to wash so I had to wait to shower just so I can get a clean towel. I will never stay at this hotel again. It was extremely disgusting.
- 0.5/5
Location and the exterior. Service
- 1.5/5
I like that around the area of the hotel there were a lot of places to eat, and Walmart was nearby. The room was extremely dirty! When I shower, it looks like there was a booger on the curtain, which I was the first to shower since getting in that room, also kept asking for towels and towels were not ready yet. They had to wash so I had to wait to shower just so I can get a clean towel. I will never stay at this hotel again. It was extremely disgusting.
- 0.5/5
Location and the exterior. Service
- 4/5
Better price than many other places. Comfortable rooms Crowded parking.
- 1.5/5
Poor
- 4/5
Crowded parking.
- 4.5/5
Superb
- 5/5
We were very comfortable & loved the location & yhe staff was so great & helping & friendly! I would maybe say more towels needed in the room, but when I asked for more there was no hesitation.
- 4/5
No comple breakfast
- 4/5
It was quiet No comple breakfast
- 4.5/5
Refrigerator was a little small
- 4/5
Very good
- 3.5/5
The warm water for a shower took forever to arrive. The cafeteria was never open. The grounds have not been kept up. Water dripping from the hallway ceiling with the drip bucket overflowing.
- 3/5
The room wasn’t that clean and we were only give one towel for 2 adults who checked into the room.
- 3/5
The rooms werent too clean, they tried, the buidings are very old and run down.
- 5/5
The staff is AMAZING ~ from the time you walk in until the time you leave! All smiles and wonderful conversations! What a great TEAM! THANK YOU ALL!
- 5/5
Nice quiet place to stay
- 2.5/5
N/A Quiter. Cleaner carpeting. Bathroom faucet hard to use.
- 4.5/5
This hotel was a convenient stay. We were allowed to check in early, we had a concert to attend so this was a stress relief. Uber wasn't terrible cost from here to the strip. Felt in a safe area. On our second night someone had a dog and it peed in the lobby area. The pee was still there the following day.
- 2.5/5
The staff member at the front desk announced my room number out loud. As a woman traveling alone, I was uncomfortable with this because it's a big safety concern. The room was very hot and the AC unit was not manually adjustable. I had the mobility accessible shower, which leaked water everywhere. This would have been fine except that the tile with the drain is raised above the other tiles, so the water pools on the floor without actually draining.
- 4/5
Happy with the stay.
- 4.5/5
Superb
- 2.5/5
Easy Check In and nice staff Out dated, horrible smell on first floor to the left, bath tubs were disgusting. No breakfast.
- 1/5
Everything from the elevators to the room and even the sheets were dirty. Felt overall very uncomfortable and would not book this property again.
- 1.5/5
Good location. Fairy quiet. Excellent staff. Carpets are crap. Outside the building is nasty. ADA door didn't work. Faucets loose. Bedding about the cheapest you can get. People hanging around the lobby sleeping on the furniture. Had to make a special request just to get fresh towels on day 2. And you would think they would empty the garbage but.. no. Overall, for the cost of the place it was horrible. Don't let the outside pictures fool you.. in the room that I was in, traveling with a world war II veteran, the ADA shower hose was totally jacked up and would not work properly.
- 5/5
Clean, friendly staff Outdated
- 5/5
Clean, friendly staff Outdated
- 1.5/5
Good location. Fairy quiet. Excellent staff. Carpets are crap. Outside the building is nasty. ADA door didn't work. Faucets loose. Bedding about the cheapest you can get. People hanging around the lobby sleeping on the furniture. Had to make a special request just to get fresh towels on day 2. And you would think they would empty the garbage but.. no. Overall, for the cost of the place it was horrible. Don't let the outside pictures fool you.. in the room that I was in, traveling with a world war II veteran, the ADA shower hose was totally jacked up and would not work properly.
- 2.5/5
Passable
- 4/5
Room smells like dog urine , our dog does not go inside,other than that clean. Front desk excellent service.
- 5/5
Exceptional
- 5/5
It was quite and my room faced the Mountains. NO FREE BREAKFAST LIKE THE AD SAID!!
- 4/5
Very quiet and easy to get to Shower didn’t drained correctly
- 1.5/5
Check in was easy, the 2 ladies at the front desk were very nice and let me check in early. When we got to our room our beds were not made up and we had no towels. We requested for towels but we were never notified when they were ready so we had to go downstairs to get them and they weren’t even clean.
- 1.5/5
When we got to our room our beds were not made up and we had no towels. We requested for towels but we were never notified when they were ready so we had to go downstairs to get them and they weren’t even clean.
- 5/5
Exceptional
- 4/5
Shower didn’t drained correctly
- 3/5
Need to upgrade
- 3.5/5
Good
- 4/5
Emily who checked me in was excellent. Very friendly and competent. No breakfast
- 3.5/5
Cleanliness of room and overall outdated decor of room doesn't match lobby or beautiful look of the outside of hotel
- 0.5/5
Bad
- 4/5
How the facilities were designed
- 4.5/5
Location...great place in north LasVegas. Near Interstate, restaurants, shopping. Rules about no smoking were not enforced.
- 0.5/5
Nothing The place is a dump.
- 0.5/5
Nothing The place is a dump.
- 5/5
The rooms are nice very clean everything smells fresh, the staff is amazing, clean laundry rooms, close to store, gas station restaurant, parking is great quiet peaceful if you like to get out have a little fun palace station casino 5 minutes away love it here👍
- 3/5
The room still had some items the people who stayed before us left behind
- 3.5/5
Good
- 5/5
It was quite and my room faced the Mountains. NO FREE BREAKFAST LIKE THE AD SAID!!
- 3/5
How close it is to the strip and family The room still had some items the people who stayed before us left behind
- 5/5
Exceptional
- 1/5
Good thing about it, there were no resort or parking fees. Staff is friendly, speedy check in, however, found a tick crawling on the bed since the hotel is pet friendly. Gentleman at the desk apologized and moved us to a different room. Cleanliness needs work.
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Very good
- 5/5
Exceptional
- 5/5
For the proce the property is well worth it and the STAFF A1 i will stay there when ever I come to town N/A
- 5/5
For the proce the property is well worth it and the STAFF A1 i will stay there when ever I come to town N/A
- 3.5/5
No resort fees
- 3.5/5
No resort fees
- 5/5
Fair price, good room and I would stay there again.
- 5/5
Very comfortable and quiet. Can't think of anything.
- 5/5
Very comfortable and quiet. Can't think of anything.
- 4/5
Very good
- 3.5/5
The mini fridge melted all the ice build up on the rug, but nothing horrible. The pool was open but the water was ice cold since it was recently opened.
- 3.5/5
The staff was excellent and all were very friendly. The room was a nice size and had a balcony which was perfect for morning coffee. The bed was comfortable and so was the pull out couch. The mini fridge melted all the ice build up on the rug, but nothing horrible. The pool was open but the water was ice cold since it was recently opened.
- 3/5
Nice hotel, clean and good parking, close to shopping
- 3/5
Front desk receptionist (I hope I remember correctly - Justin) great service Housekeeping, dark hair everywhere, broken toilet seat, bath need to be changed
- 5/5
Calm location everything is about a 15 min drive close to store to go shopping, rooms were clean staff was great would recommend and would definitely stay here again!
- 5/5
Calm location everything is about a 15 min drive close to store to go shopping, rooms were clean staff was great would recommend and would definitely stay here again!
- 1.5/5
Poor
- 2.5/5
Place was a bit old and run down, didn't look like it in the photos A bit run down
- 2.5/5
Place was a bit old and run down, didn't look like it in the photos A bit run down
- 4/5
Staff was friendly. Loved the pool access from our sliding door. Carpet was a bit stained otherwise loved it all
- 4/5
Good parking.
- 5/5
Yes
- 4/5
Carpet was a bit stained otherwise loved it all
- 3.5/5
The room smelled like cigarettes and it gave me a headache
- 5/5
Exceptional
- 3.5/5
The room smelled like cigarettes and it gave me a headache
- 5/5
Exceptional
- 5/5
Very clean Maybe more towels
- 5/5
Very clean Maybe more towels
- 5/5
It was clean nd safe
- 2/5
It's very conveniently located to my intended destination and within walking distance to some businesses. The price was of course the deciding price. I did not purchase extras and to be clear, the guest wifi was included in the room rate. Main concern was level of cleanliness of the whole facility. Lobby is mainly clean and has a nice scent. To get to the elevator, you must walk halfway down the hall past some rooms that emanated cooking smells. Dust visibly collected in the corner of the wall and carpet, random particles on the carpet in the hallways and in my room. You can tell the facility is older but it also looks as if certain details in the presentation are overlooked.
- 5/5
Lots of food options, clean court yards. Nice pool Nothing
- 2/5
It's very conveniently located to my intended destination and within walking distance to some businesses. The price was of course the deciding price. I did not purchase extras and to be clear, the guest wifi was included in the room rate. Main concern was level of cleanliness of the whole facility. Lobby is mainly clean and has a nice scent. To get to the elevator, you must walk halfway down the hall past some rooms that emanated cooking smells. Dust visibly collected in the corner of the wall and carpet, random particles on the carpet in the hallways and in my room. You can tell the facility is older but it also looks as if certain details in the presentation are overlooked.
- 3.5/5
The bed was really uncomfortable and the pillows felt like they were purchased from goodwill
- 4/5
Ours was a quick business meeting. The ladies at the front desk were so polite and efficient. Location, price and no-no sense pricing are greatly appreciated.
- 5/5
It's was just what I wanted Yes I did
- 4/5
The lobby and rooms had a very strong perfume like odor that gave me a headache. It also bothered my daughter
- 5/5
I have nothing bad to say about my stay everything was great I’ll definitely recommend this place to my friends and family when they come to Las Vegas for vacation.
- 3/5
Ok
- 5/5
Everyone is so very friendly
- 5/5
Great location and easy check in process. Didn't get to explore much of the amenities but the room was spacious. I booked a king bed and it came with a sofa bed as well, mini fridge and microwave.
- 4/5
The hotel was in a great location, nearby, restaurants, shopping, and freeway access. Parking was free, which is a plus. And the staff was very friendly. The hotel was not luxury, the hallways stunk of odors, consisting of marijuana and a strong food smell like curry but the rooms were clean and I had no issues.
- 1/5
The hotel was filthy from the hallways to the rooms. There were stains on the bed, the walls, the carpet. The stench in the lobby and the hallways was terrible. The staff was very unhelpful. I was told that there were no other rooms available then right after I watched them tell another couple that they had a FEW rooms available for them to choose from. Would not reccomend
- 5/5
Staff
- 4/5
Do not accept room 175 as its next to an outside door; the outside door started slamming at 11pm as people came in and out all night long. Ear plugs did not help. It was a nightmare. I did not sleep at all so I was exhausted for training in the morning and moved rooms for night 2 & 3.
- 4/5
Staff was friendly. Hotel check in area was pleasent and designed nice. They dont take cash card only. Parking was good lots of spots to choose from. Elavator was helpful. I would choose this place again if i ever came back to Las Vegas. Right next to highway easy access. Next to lots of shoping and foos spots too
- 2/5
housekeeping was terrible. the other staff was amazing though. especially the front desk
- 5/5
Lots of Food options Efficient, Friendly staff
- 2/5
Very disappointing
- 4/5
Good
- 3/5
When we first arrived we tried to locate a whirlpool and was later told they didn't have one and needed to take the sign down. We asked twice for towels and toilet paper to be changed as well as the room had no conditioner or lotion. It's big pumps on both. I had to go down and get them. We didn't need to room cleaned and took our own trash but still had to go get the bare minimum after staff told us it would be handled. The hallways smelled like smoke even when it says no smoking.
- 5/5
The hotel is conveniently located near many restaurants and shops. The staff was very friendly and helped get a refund when we checked out a day early due to personal reasons. The amenities are great and the hotel is very clean.
- 5/5
Todo me gustó
- 1/5
Very dirty. Stains on sheets, floor not vacuumed, hair in sink, crumbs on desk. Hot water didn't work, phone was broken. This hotel is severely overpriced for the type of motel it is. Plus on the photos it shows a breakfast area but they don't serve any breakfast at all. I didn't smell any pet urine like others have stated and the staff was very friendly
- 3/5
Room was clean but in desperate need of update. Carpet was old and the rooms stunk like smoke. Dog poop all.over outside. Even on side walk around pool area. Hot water quit working. Was very pet friendly but should evict people who don’t pick up after their pets. Our room was a handicap room I suitcase stand. INo full length mirror. No chairs on patio.
- 4/5
No problem for parking
- 4/5
Parking was fine. Pool closed, clean room
- 5/5
Parking easy. Location convenient. Room clean. Staff ok. Lots of pets I saw.
- 5/5
Staff was good, location was good. If I owned this hotel I would tear up all carpets and replace with vinyl flooring. Much easier to maintain and keep clean.
- 5/5
Nice, quiet stay for medical appointments
- 5/5
Thank you
- 5/5
This pet friendly place was excellent.
- 5/5
Excellent hotel. A hidden gem in a convenient location. Very clean, very friendly!
- 4/5
The manager did his best to accomodate us from an early checkin to coffee in the morning . Great job
- 2/5
- 5/5
I like the smell of the interior, as it’s always a pleasant aroma. The rooms I booked time and time again have been clean, organized, and pleasant. Parking has been great, and the staff has always been great to work with. There’s great food choices around the hotel, that’s all in a walking distance. I’d highly recommend this hotel.
- 4/5
Property was very pet friendly and had a very nice bbq/ pool area. Would stay again if im back in vegas.
- 3/5
The hotel needs an upgrade and carpets need to be replaced.
- 4/5
Property itself is a bit run down. The front desk staff, “Justin” was absolutely amazing and made sure we felt welcomed. The room itself was large with two nightstands and plenty of plugs on each side. The bed was exceptionally comfortable. I got a 91 sleep score, which was very high for me. Parking is free and easy. We would recommend this hotel and would definitely stay here again.
- 3/5
The parking was easy, but the trash container was overflowing with garbage. The young lady at the reception desk was very kind, professional and helpful. The tub had a permanent thick ring.. The carpet was stained in several places. The service phone was not connected. The microwave was placed on top of the refrigerator, that was on the floor. I placed my coffee on top of the microwave, when I opened the door of the microwave it tilted towards me and spilled the coffee. It should have been placed on the desk or a stand.
- 5/5
The hotel was easily accessed. Checkin was a breeze. Staff is friendly and courteous. The room was clean. This hotel needs to change out there carpet to wood flooring. That was it is easier to keep cleaned better. Then they would not have to have the carpets cleaned all the time.
- 5/5
Clean
- 3/5
Walk
- 5/5
Great room
- 5/5
Great
- 2/5
This bathroom shower had pink mold and was falling apart. I did not have proper access to most of the amenities promised. The staff were helpful in being as accommodating as they could but the property is run down and poorly cleaned.
- 3/5
Below average
- 4/5
Nice, clean hotel in a quiet part of Las Vegas. It's very basic, and important to note that there is no breakfast.
- 4/5
The room was clean. The amenities are not there. Location is good, very close to places to eat and easy access to the freeway.
- 5/5
Excelent place
- 1/5
Do not stay here! This hotel has animal defamation odors. The carpet was smells and has big stains. I had suggested my family stay here in order for us all to be together and hang out. We had 5 rooms. There was no coffee in the morning and at night there was no bar area for us to gather. The pool was also closed but did not state that in The description. I can not recommend this facility to anyone.
- 5/5
Staff is really friendly. Nice and clean room.
- 5/5
Clean rooms really chill
- 4/5
had a faint smell of weed in it
- 4/5
Wish the pool was open and the cafe was open more, but it was a nice stay.
- 1/5
My room smelled of animal urine. It was awful !! The floor had big stains where animals defecated. When I brought it up to the management, they told me they could not move me because they were sold out that they would just spray freshener in my room. They did not offer any discount or any such thing. In addition , They put us right next to the exit that everyone in the facility used to exit to smoke. So then door was sling all night. He actually had suggested to my other family members , five rooms altogether. We chose to stay here so we could all be together. There was no coffee. There was no bar as advertised and the rooms were awful. I was pretty embarrassed. No one had anything good to say about this facility! The pool was also closed which was not mentioned in the description. Do NOt stay here!
- 2/5
When we told the staff about it they were completely careless. Didn’t even offer to come get the pipe.
- 5/5
Pet friendly but didn't bring dog afterall. Friendly staff greeted us. Microwave, mini fridge and coffee maker in room.
- 5/5
In town for one night for a show, this was a great place to have a shower after camping the previous two nights, then get a peaceful sleep after the show. I chose this Sonesta because they didn't have the sneaky "resort fee" that the hotels closer to the strip would add to the advertised room cost. Highly recommended.
- 5/5
If you don't mind not having a casino downstairs this is a nice convenient place to stay. Its clean and for the most part the rooms are quiet. I had some noisy neighbors this stay but in the past I couldn't hear anything.
- 5/5
Did not use the gym
- 4/5
The staff was very friendly and accommodating. Our room was huge with an entire separate room with a couch, tv and bar area. The carpet needs a refreshing as it is older and stained in areas. With a remodel this would be a great hotel.
- 5/5
The bistro and pool were closed the 5 days we were there.
- 5/5
Room didn’t look too clean and had a bad smell when we first arrived. Asked the front desk for a tv remote 2x and was never brought up to us.
- 5/5
Very nice stay
- 5/5
- 3/5
The sheets were dirty upon arrival. It had what looks like foundation stains. I also got the package with breakfast, the hotel did not have the cafe open during breakfast hours so I could not even get any breakfast that was included in my stay. If there was no breakfast available it should mention no breakfast. Very misleading
- 5/5
I love it
- 5/5
Excellent staff and costumer service with reasonable rate. Conveniently located near many shops and restaurants.
- 5/5
Clean room
- 3/5
However, I encountered some issues with my room. The carpet has a very bad smell, and the toilet water is currently leaking.
- 4/5
Too close to the noisy freeway
- 4/5
Nice place for the price
- 5/5
Staff was very helpful
- 4/5
Staff was pleasant; could improve overall cleanliness
- 3/5
The staff was very kind. There’s was no breakfast or coffee available not even for purchase, despite ads, unless front desk attendant is able to service you - but difficult bc they’re busy attending to checkins. better go offsite to neighboring locations. Lobby smelled but nothing you can’t get used to. Definitely getting what you pay for and the rate was very cost effective.
- 3/5
The staff was very kind. There’s was no breakfast or coffee available not even for purchase, despite ads, unless front desk attendant is able to service you - but difficult bc they’re busy attending to checkins. better go offsite to neighboring locations. Lobby smelled but nothing you can’t get used to. Definitely getting what you pay for and the rate was very cost effective.
- 4/5
Staff was friendly. The room was nice. The price was right.
- 4/5
Staff was friendly. The room was nice. The price was right.
- 3/5
Average. Most staff good. Some average.
- 3/5
Average. Most staff good. Some average.
- 3/5
Overall, our experience was good at this hotel. The staff was friendly, our room was clean, we had plenty of towels and they did a quick room cleanup on one of the days we were there. The hotel is close to many stores and food options. I wish they would have breakfast and coffee available in the main lobby though!
- 3/5
Overall, our experience was good at this hotel. The staff was friendly, our room was clean, we had plenty of towels and they did a quick room cleanup on one of the days we were there. The hotel is close to many stores and food options. I wish they would have breakfast and coffee available in the main lobby though!
- 5/5
Clean comfortable and close to many restaurants.
- 5/5
Clean comfortable and close to many restaurants.
- 3/5
Lift was full of dirt on the floor male staff in the morning name anth was not respectful no smile no greetings plus when I asked for a complimentary coffee he acted as if he was paying for the coffee from his own pocket my room coffee machine was broken but the room was super clean including the bedding.
- 3/5
Lift was full of dirt on the floor male staff in the morning name anth was not respectful no smile no greetings plus when I asked for a complimentary coffee he acted as if he was paying for the coffee from his own pocket my room coffee machine was broken but the room was super clean including the bedding.
- 5/5
The staff! Especially Anthony because he knows how to guide guests through their check ins and stay. I enjoy this place and its convenient location to everything.
- 5/5
The staff! Especially Anthony because he knows how to guide guests through their check ins and stay. I enjoy this place and its convenient location to everything.
- 5/5
The staff made this stay excellent! Anthony is kind and delightful, thank you for all of your help through my mothers and my unexpected extended stay. Life has been a bit much but your staffs accomodating nature allowed for us to handle what we needed while in town. I will stay here every time!
- 5/5
The staff made this stay excellent! Anthony is kind and delightful, thank you for all of your help through my mothers and my unexpected extended stay. Life has been a bit much but your staffs accomodating nature allowed for us to handle what we needed while in town. I will stay here every time!
- 1/5
we booked a bed & breakfast package but the hotel stopped serving breakfast for a very long time, the receptionist at the hotel asked me to contact Expedia to get the credit.
- 1/5
we booked a bed & breakfast package but the hotel stopped serving breakfast for a very long time, the receptionist at the hotel asked me to contact Expedia to get the credit.
- 1/5
Worst Hotel Ever rooms are dirty and everything is stained. Super outdated rooms.
- 1/5
Worst Hotel Ever rooms are dirty and everything is stained. Super outdated rooms.
- 5/5
Friendly and clean.
- 5/5
Friendly and clean.
- 4/5
Great location - close to soccer fields.
- 4/5
Great location - close to soccer fields.
- 5/5
Everything was awesome
- 5/5
Everything was awesome
- 4/5
The staff was amazing. It's close to the freeway, many restaurants and stores. Accessibility was very easy. Beds were comfortable. The carpet needed a little cleaning, but other than that my stay was awesome.
- 4/5
The staff was amazing. It's close to the freeway, many restaurants and stores. Accessibility was very easy. Beds were comfortable. The carpet needed a little cleaning, but other than that my stay was awesome.
- 5/5
- 5/5
- 1/5
Room was dirty, staff was lazy. Breakfast wasn’t ready on time and we had a soccer tournament to get to. They canceled my friends reservation that forced us to rent elsewhere. Horrible experience
- 1/5
Room was dirty, staff was lazy. Breakfast wasn’t ready on time and we had a soccer tournament to get to. They canceled my friends reservation that forced us to rent elsewhere. Horrible experience
- 5/5
No complaints
- 5/5
No complaints
- 5/5
Very clean, areas where you can hang out, rooms were perfect, staff was excellent
- 5/5
Very clean, areas where you can hang out, rooms were perfect, staff was excellent
- 2/5
They mentioned breakfast in the morning but when it came to it, they mentioned being closed since covid. A lot of guest complain some even check out do to begin mislead. The bathroom need to be updated, I keep hitting my elbow on the wall.
- 2/5
They mentioned breakfast in the morning but when it came to it, they mentioned being closed since covid. A lot of guest complain some even check out do to begin mislead. The bathroom need to be updated, I keep hitting my elbow on the wall.
- 5/5
Huge suite for an excellent low price. Clean and quiet and dog friendly.
- 5/5
Huge suite for an excellent low price. Clean and quiet and dog friendly.
- 3/5
Kind of run down room, and security was at my door at 11:00 to kick me out. Haven’t seen this one before
- 3/5
Kind of run down room, and security was at my door at 11:00 to kick me out. Haven’t seen this one before
- 5/5
Safe area as far as I could tell, price very reasonable.
- 5/5
Safe area as far as I could tell, price very reasonable.
- 5/5
We LOVE staying here
- 5/5
We LOVE staying here
- 5/5
Carpet in elevator should be replaced. It's worn.
- 5/5
Carpet in elevator should be replaced. It's worn.
- 4/5
staff.
- 4/5
staff.
- 3/5
The bathroom smelled moldy and the sound proofing is really poor. The coffee machine and reusable pods are pretty much worthless. Have stayed here twice by accident and am not looking to return for a 3rd.
- 3/5
The bathroom smelled moldy and the sound proofing is really poor. The coffee machine and reusable pods are pretty much worthless. Have stayed here twice by accident and am not looking to return for a 3rd.
- 2/5
On entering the room we noticed that toilet paper was low and that the room smelled very moist. The phone and alarm clock were plugged in but didn’t work. If we needed anything we had to walk down to the office to ask. The pool was closed and the restaurant apparently has been closed for years. When I went to take a shower the conditioner container had none in it. Since the phone didn’t work I could not call for any. On check out I waiting in front of the person and then he finally acknowledged me after about 1-2 minutes and said do you need to check out. Seemed very bother with the interruption. Would I stay here again….no.
- 2/5
On entering the room we noticed that toilet paper was low and that the room smelled very moist. The phone and alarm clock were plugged in but didn’t work. If we needed anything we had to walk down to the office to ask. The pool was closed and the restaurant apparently has been closed for years. When I went to take a shower the conditioner container had none in it. Since the phone didn’t work I could not call for any. On check out I waiting in front of the person and then he finally acknowledged me after about 1-2 minutes and said do you need to check out. Seemed very bother with the interruption. Would I stay here again….no.
- 4/5
Friendly staff and clean property. Room was spacious and functional. Some stains on carpet (pet friendly) but everything clean.
- 4/5
Friendly staff and clean property. Room was spacious and functional. Some stains on carpet (pet friendly) but everything clean.
- 5/5
The rooms were a good size with a microwave, mini fridge, small.coffee/tea maker and the showers had nice warm water..
- 4/5
Only issue was the dirty carpets, kinda gross
- 4/5
Spacious room , good facilities in the room and nice outlook over pool area
- 3/5
Free Continental breakfast would be nice. The gym was lame. Staff was great and helpful.
- 3/5
it was fine
- 2/5
A new interstate highway runs right behind the hotel with trucks, motorcycles and car noises reverberating throughout the hotel all night long. First room was super noisy and the front desk kindly changed my room. Second room was still quite noisy, but not as bad as the first room which backed up against the interstate. Rooms have neglected repairs. Second room had a circular 4" piece of carpet missing in the bathroom. Many spots and stains in the room carpet.
- 4/5
Staff was very friendly and helpful - we requested a room that didn't face the freeway because it was loud and they accommodated. The room did have a vape smell though. It was clean but there were stains on the ground.
- 5/5
Fast and easy check in
- 5/5
Excellent service. It's nice when the staff remembers you from a previous stay.
- 5/5
The room was clean and fully equipped, with satisfying amenities (including in-room coffee facilities, etc.). The front desk staff's service was also wonderful - the check-in process was quick, and their smiles were lovely.
- 2/5
They charged me extra even know I already had paid through the app. It’s been 3 weeks now and they said they would investigate but nothing yet.
- 2/5
As we know, you get what you pay for. I was in town for a family party with my 20 yo and my 17 yo. I booked a room with a king bed and a sofa bed. The hotel is not in a great part of town to start. I sort of knew this based on feedback from someone who used to live in Vegas although it listed Summerlin in the hotel name. Very misleading. Additionally the bathroom was so smelly and gross. It smelled like mold and mildew. The shower curtain stunk and the ceramic tile floor needed to be ripped out as many of the tiles were black with mold. Grout too. It was really disgusting and we needed to keep the bathroom door closed. There were zero linens in the room for the sofa bed sadly. I called and was brought a bed pad and sheets. No blanket or comforter. When I again called downstairs for blankets they had none. I asked 2 more times over several hours and the next morning. No blankets arrived. My son slept with a bed pad as a blanket on night 1. Completely unacceptable. Finally on night 2 we got 2 blankets. Hallelujah. The sofa bed mattress was thin of course but he could feel the springs in his back. Carpet was gross. Towels were thin and ratty and stained. Would not recommend. Honestly I feel like due to the blanket situation there should have been some type of refund. The cushions on the sofa bed were so incredibly dirty I was almost nauseous. Rooms need much more deep cleaning to say the least. Parking was easy, water pressure was good, water was hot.
- 3/5
No breakfast
- 1/5
the room was barely cleaned. housekeeping failed to take out old dirty towels still wet in the closet trash left under the sink. Fire alarm battery was bad so the alarm chirped every 40 seconds all night long. Paid for a suite but had to sleep in hide a bed in living room and close the bedroom door to lessen the sound of the alarm chirp. front desk said the hotel was packed so could not give us another room and did not concern themselves it was keeping is up all night or send anyone to fix it. Ceiling was too high to reach it to disconnect it as well.Hallways smelled like burnt Mediterranean food and there was a sign at check in that informed of pool being closed until further notice, when i Called before booking to find out if they had a pool but was never told it was closed. I mentioned to the staff at checkout and they both said “oh man” and wished me a safe travel. I wish the alarm wasn’t annoying me all night because the bedroom bed was amazingly comfortable location was good but that did not make up for the smell of food cooking, the alarm , the dirty linen and there was no linen for the hide a bed so i had to strip the main bed and down to make the hide a bed.
- 5/5
Hotel isn’t a fancy resort, but rooms were clean, bed was comfortable, and the staff and customer service was outstanding. They were super helpful. Perfect for a business trip, or off-strip stay. I travel to vegas for work multiple times a year, and this will be the hotel I use for all my future stays based on the customer service alone.
- 4/5
Location
- 1/5
The staff were friendly and accommodating. The property itself is poorly maintained, the rooms are dingy and dirty. The amenities are lacking.
- 4/5
All the staff I encountered were very friendly and helpful. The room could have been a little cleaner, but overall, it was a pleasant, comfortable stay. I will stay here again next time I'm in the area.
- 3/5
Staff was not friendly at all. Rushed check in. Was not given information where to park or check out time. He said the room number and pointed to the elevator. That was pretty much it. The room was semiclean. When we entered our room. The bed was not made. The bed was missing its blanket and the pillows were at the end of the bed. I think they were in the middle of cleaning the room but forgot to finish. When I called the front desk, the guy just said he will bring the blanket. He just handed me the blanket and walked away in the middle of me saying something. Very rude.
- 2/5
The Cafe was closed for no reason. No coffee to be found anywhere. The fitness center was a joke. One towel, not a single complete pair of dumbbells, and just depressing.
- 5/5
Always nice
- 5/5
The staff was very friendly and explain that I could charge the snacks and drinks to my room deposit. I stayed 2 nights in 2 separate rooms. Then one had a fridge and microwave, both head large televisions and we're very clea. I didn't mind that the carpet had stains on it. The bed was comfortable, and that's all I cared about. I like the lobby. It is close to every way, so you get freeway noise to what. But for the price, it was a good stay
- 4/5
Todo perfecto
- 5/5
It was nice i liked it
- 4/5
Overall a great experience with my family, one area of improvement would be room cleaning timeliness as I needed to request twice for cleaning. Again it was a good experience and would come back again (:
- 2/5
the place and room is very dirty
- 5/5
Very comfortable bed. Staff was friendly. Little dingy looking but not terrible. Good price !
- 4/5
Passing through Las Vegas, one night stay. Quick check in, clean room, did the job. No complaints.
- 4/5
No comment
- 5/5
Clean rooms and great staff!
- 4/5
Staff was awesome. I liked the location, it was easy to get in and out from.
- 3/5
Coffee wasn't good at all. I would rather have a cup of folgers, the cheapest in the stores than whatever this hotel had. Other than that, the place was clean, water works nicely for a hot shower. I loved the microwave. First hotel that I could save food and reheat to eat it again!!!
- 1/5
The room had a bad odor and was dirty, especially the carpet.
- 4/5
Friendly service
- 5/5
Yes friendly staff
- 2/5
I don’t think i got the room i reserved.
- 4/5
The room was quiet, clean, roomy and well stocked. The front desk staff was exceptional. For the most part the property was very clean. The trash cans outside were overflowing and dog waste was everywhere as people didnt cleanup after their pets. There were waste bags so there was ne excuse. Everyday we could smell the odor of Marijuana when going to our room.
- 4/5
As dog friendly rooms get more activity.
- 5/5
Everything
- 5/5
We LOVE staying here. Everyone is so nice and welcoming. The rooms ate clean and the bed is the most comfortable bed I've slept in. We can even bring our dog because they're dog friendly. Love love love it here!
- 5/5
Felt welcomed by staff. Great location for my time in Vegas.
- 1/5
The first room they gave me had a few big round dark brown stains on the carpet. When I called down to the desk, the staff person said, "Well this is a pet hotel," as though I should expect filth on the carpet. The hotel adds a charge of $25 per night if you bring a pet, but it appears that money is not used to clean the rooms when pets soil the carpets. When I pressed, they moved me to another room where there were no visible stains on the carpet. Also, the lobby food service area was supposed to be opened from 7AM ro 11AM daily. One morning, I went down to buy coffee at 7:15, and no one was there. When I checked at the desk, two staffers said they were opening it now. They both walked to the food area, and I followed behind them, thinking I could just get some coffee. To my disappointment, they both went into the area behind the food bar and never came out. I waited a minute or two but nothing ever happened. I went back up to the room to get my jacket and keys to go out for coffee. On my way out I saw the staffer at the front desk and asked where the coffee was. It was now after 730 AM. He said, "It's brewing now." I told him i couldnt wait and went to McDonald's. Clearly this facility is run by inexperienced, incompetent people, and I think the Nevada Department of health should probably do an inspection.
- 5/5
Everything about our stay was perfect except for e few dark stains on the carpet in the living room/ refrigerator area
- 5/5
Very good hotel
- 5/5
We are so happy that we were given a suite for our wedding stay. We are so grateful for the management as we were given a welcome package. We are so thankful.
- 2/5
The carpet in the room was absolutely filthy- grease and grime that is beyond the tools of the cleaning crew. Coffee in the room is poor quality and the “breakfast bar “ does not open until 7am. On Saturday, the 1 person on duty was busy at the front desk and unable to simultaneously serve at the cafe. We checked out a day early due to the general discomfort.
- 4/5
Location clean friendly staff good place for dogs
- 3/5
.
- 4/5
Love Dave’s Famous Ribs
- 5/5
We have several friends in the area and were in town to see them. It is always so hard to find a clean, good, non-gaming hotel. We'll be staying here every time we need a place close to our friends' houses and need to bring our fur baby.
- 1/5
I was booked for 3 nights definitely wanted to cancel right when I walked in the hallway smells like cat urine and cigarettes and on the last night I went and my key wasn’t working for my room so I got it renewed at the office just to be supervised when someone was in my room they said they checked in earlier I didn’t trust the location so I took my belongings with me everyday but I was furious and went to the front desk again and the hotel staff told me I was first in the wrong room I showed them my card holder with my room number and then said oh you checked out today to which I showed them on my Expedia that again she was wrong and she said oh my computer showed differently would you like to book another room haha NO place was gross anyways but didn’t want the hassle of canceling and booking another one after my long work day so I dealt with it and got that at the end so unless you want shady characters yelling from balconies and not able to trust leaving your stuff there then to have them double book your room out of nowhere I suggest any place but this one it was so ridiculous. Save yourself the headache go anywhere else complete joke.
- 4/5
Nice staff and clean place to stay
- 2/5
Very friendly and professional Staff. However, the property itself is a bit run down and the carpet and couches in rooms were significantly stained. Better options in the price range.
- 3/5
Rug was stained and dirty. There was hair on the sheets.
- 5/5
Tv works
- 3/5
Seemed morning staff was irritated that I wanted a cup of coffee. I was paying for it, not asking for anything free.
- 4/5
Room was very clean and the employees were friendly. The place is getting very dated.
- 5/5
My hubby and I LOVE staying here. Everyone is so nice and accommodating. Im a local but we have regular staycations here just to get away from home. I definitely recommend staying here i promise you won't regret it. Oh plus they are pet friendly! They even have two water bowls in loby as well as dog treats at the counter when you check in.
- 5/5
- 3/5
No, room needed an update.
- 3/5
The bathroom smelled like pee. I asked for cleanup multiple times. They cleaned it but the smell was still there. It was in the shower curtains. We ended up checking out a day early as the smell was really bad and it was bothering me alot. Iam hoping they will credit me for the one night I didnot stay. I asked but the person at teh front desk said he doesnt handle it. He said he doesnt even give me confirmation that I checked out early and I need to contact expedia.
- 3/5
Stayed here one night. Pool area looks nice and probably is fun during the warmer months. If you don’t need any frills and want a basic room, this is a good value.
- 3/5
Also the toilet would not flush due to the chain breaking.
- 5/5
The staff was very friendly rooms were great. I expected a hotel that was mediocre because of The price was really surprised how great the hotel was great close to shopping.
- 5/5
Fantastic hotel! Comfortable and roomy room. Clean, and bed super comfortable! Nice pool area!
- 4/5
Excellent customer service and beds were very comfortable. This is in a great location off the strip. The carpet in first room was very stained so we asked to be moved and the next room was much better! Downside: there is no food on the premises and the store items are very pricey. We had to go out every day for food. A restaurant would be nice.
- 2/5
First room that was given to us had such dirty carpets and a strong odor in the room, we had to go back to the front desk and ask for a different room. Second room was a little better but still dirt in several areas on the carpet and less of an odor.
- 1/5
The Indian lady @the rece
- 4/5
Great stay for the night
- 3/5
Good thanks
- 4/5
Friendly staff, great sized room, clean facilities
- 5/5
Great staff. Comfortable bed
- 4/5
So professorial better then the hotels with bars and casino you feel like you are at home in theses hotels
- 5/5
Nice
- 3/5
Room was ok, bathroom was not as requested (ADA). Toilet was about 12" off the floor and is very low.
- 5/5
Room was nice, clean, and great soap. Staff was vrry nuce.
- 2/5
Didn’t feel clean at all.
- 5/5
Great place
- 3/5
The beds were auper hard and not comfortable at all. The carpet in the elevator was gross.
- 4/5
Clean towels, bed made and trash emptied after our first night without having to request.
- 5/5
The front desk staff, in particular Victoria, are great. The room was clean and comfortable. The location is great and there are grocery stores and fast food restaurants very close by.
- 4/5
Room/hotel was clean and staff were friendly. There was a convenient snack bar by the front desk. Slightly disappointed that there was no continental breakfast or hot tub, but not a big deal. The only reason I rated it 4 was because the hallway smelled. The area around the lobby smelled overwhelmingly of air freshener, and the area around the elevator smelled like food.
- 4/5
The room was decent, but the bathroom was very old and not especially clean because of it dated sink and shower. The shower leaked everywhere so the floor was constantly wet. The staff was very nice.
- 5/5
Anthony and Victoria were the BEST!!! Honestly the rugs in the hallways and in my room need to be cleaned .....other than that its a very nice place I really like my stays there
- 3/5
Great staff. Hotel and rooms are kind of dated, but nothing that wouldn’t stop me from booking here again. A nice comfortable bed with working HVAC and water. Everything you need, nothing you don’t.
- 4/5
Decent stay, you get what you pay, would stay again for its convenience.
- 3/5
The room was old and the carpet was disgusting!!
- 5/5
We would definitely stay here again. Clean room, smells clean when you walk into the hotel. Balcony is nice. The rooms were a good size. King size bed was comfortable. The pullout couch bed was uncomfortable. There were a few carpet stains but overall everything was really clean.
- 4/5
Our room was nice, clean and comfortable. Staff was very friendly and helpful. Only bummer was the coffee and food was closed in the lobby
- 5/5
Great area. Staff were extremely friendly.
- 5/5
Clean and plenty parking
- 5/5
The staff is excellent
- 5/5
Nice area, clean rooms and staff was great
- 5/5
Clean rooms and the lobby was really nice and clean. The lobby had an extremely good scent when you walked in. The front desk was also nice we had some issues with the toilet but they were able to assist/refund for the inconvenience, the General manager was very helpful. I definitely recommend staying here.
- 5/5
Clean room and amenities were great
- 5/5
The staff was excellent. Room was spacious and clean. The area was quiet and good location. Will definitely stay there again when traveling through this area.
- 3/5
The rooms were clean. The hotel is near shopping mall and restaurants.
- 4/5
Good place
- 3/5
Clean the smelly carpets. Front desk night help was not friendly.
- 3/5
Didn’t ask to upgrade to a one bedroom suite, and asked to change to a regular room on my second night. Ethan and his coworker said no problem but they were sold out on a Friday night! I did not believe the entire hotel was completely sold out on a Friday night. My room smells like a cigarette room!
- 5/5
Great
- 1/5
Stains on the carpet, shower not clean, bathroom floor dirty, no housekeeping unless you request it. Only positive was they re-did the lobby area. Do not recommend.
- 5/5
Clean, good location, no casino.
- 4/5
Quick quiet and clean
- 5/5
This is a old courtyard marriott hotel turned into. Sonesta property. It is old! The only good upgrade is the 55” TV. My room smells like cigarettes and furnitures are outdated and worn out! I will not stay here again.
- 4/5
Clean room but only 1 towel instead of 2. Balcony was a great great thing to have the weather was amazing to step out and enjoy.
- 4/5
I will stay here again when I’m in LV.
- 4/5
Upon our arrival we were Greeted by a friendly staffer ( Victoria) and filled us with all the information the hotel offers. The room was clean and comfortable. The only negative thing was the tile in the shower. Needs deep cleaning. But other than that our stay was Good.
- 5/5
This was my second time staying at Sonesta Select. The room was clean and our towels were changed daily. Check in was quick and easy. Plenty of parking. I enjoy staying here, I will be back in the future!
- 5/5
only stayed here for a night so i can’t speak on the experience that much but the lady at the front desk was very nice and the hotel was quiet… i came from another hotel the night before that made me want to rip my own head off so this was a great nights sleep. my balcony looked out at the highway which was actually relaxing. would book here again
- 5/5
Wonderful, clean, comparable to all the 3 & 4 star chains in the country. Would stay again in a heartbeat.
- 4/5
Rooms were clean, staff was courteous and environment was relaxed and quiet
- 4/5
Parking was convenient
- 5/5
Excellent service
- 3/5
The hotel is just old and the furniture in the room old. The actual room was very clean but the carpet had stains and the sofa in our suite had rips and stains on it. Staff was amazing. But overall property cleanliness was lacking. We stayed 5 nights and the stairs had a fake nail all week just sitting there. No one vacuums the hall or anything in 5 days to see it. Also the amt of dog poop in the grass and smeared on the walkways out back in the courtyard is gross.
- 2/5
Lobby hosts were pleasant but hotel is very dated and dirty. Carpets were filthy and stained, tile floors were filthy also. They offer a breakfast/coffee bar that was so limited it was not worth waiting for the desk attendant to run over and help you. Only had soy or coconut milk available. Just sad. Never again.
- 5/5
Yes
- 3/5
Not the greatest experience, not very clean and the customer service was ass
- 5/5
Great stay. Clean, quiet, responsive staff. Very comfortable room. Courtyard is very pleasant.
- 5/5
Nice clean hotel. My room was facing the freeway and was very loud, but otherwise a great spot. Close walking to food.
- 3/5
It was ok
- 5/5
They didn’t clean my room during my stay (I stayed 3 nights and 4 days). I’m not sure if they don’t do daily cleaning or if it was just an oversight, but there was no sign to request cleaning — only the “Do Not Disturb” one. I asked the housekeeper, Imelda, if she could give me some towels because my room hadn’t been cleaned. She gave me some, but when I asked for another one, she didn’t seem pleased, which was a bit uncomfortable. Also, I wanted to mention that the door on the side that leads to the street doesn’t have a lock, so anyone could come in. Other than that, everything else was excellent. The staff at the front desk were very friendly, the overall cleanliness of the hotel was great, and the pool was very clean (we didn’t use it because we were there for a softball tournament). I will definitely stay there again.
- 5/5
Although this hotel is off of the LV strip, the drive there is still very manageable. Great stay! Would definitely do it again.
- 4/5
Maintenance issues, toilet lid was not connected. A/C unit was loud and it was difficult to keep room at consistent temp that was comfortable for me. Body wash was almost empty ...
- 5/5
It was my first time staying here and I really enjoyed it. The surrounding area is quiet and safe. There is sufficient parking and I love that it’s free! Check in was easy and quick, the girl who helped us was very kind. The rooms were nice, bed is comfortable BUT the carpet/couch were pretty dirty and had stains. Our towels were changed daily which was nice. The cafe on the main floor was closed for the 3 days I was there but they did have self-serve coffee and creamer which I enjoyed. Overall, this is a great hotel for a good price. I would definitely come back!
- 4/5
The carpets are awful and stained but it was clean otherwise
- 5/5
second time staying here. Great location for my purpose. The lady at check on both stays is very upbeat and friendly! She is an asset. Plenty of food options close by
- 5/5
Quite, clean and friendly and the rooms are amazingly comfortable
- 4/5
Rooms had an odor i did not recognize and tho it wasnt offensive it wasnt completely pleasant either. The carpets were in desperate need of cleaning. The beds were amazingly comfortable.
- 1/5
The tub was stained with dirt and leaky. They gave us another room to use for the night. They said leave your luggage in the original room and use the new room. The next day, before we went out of hotel, the from desk told us was ok to still have our luggage in the original room and use the new room. But when we came back to the hotel we found out our luggage were moved out of original room without our permission. Someone need to look into this hotel.
- 4/5
Our stay was nice! The room was okay and had everything we needed. The parking lot was spacious, and the staff was friendly both when we arrived and when we checked out. We were in town for my daughters’ wrestling competition, and this hotel was a convenient and comfortable choice.”
- 5/5
Clean room and convenient location for us
- 1/5
Honestly unless it’s a last resort like it was for me, don’t stay here. They slap you with a $100 fee that they say is for insurance for the room, but never refund you. The floors were stained and parts were even missing carpet. The toilet barely worked as well as the shower. The whole room had a bad smell as well. I’m grateful for no bugs, but that shouldn’t be the expectation of a hotel, especially not one I paid a decent amount for. Disappointing and expensive for being so far off the strip.
- 5/5
Staff was very friendly. Conveniently located.
- 1/5
1st night noticed the toilet draining slow. Then got clogged the next morning with just fluids being flushed. Bathrooms have no fan. They offer breakfast at their lobby kitchen from 7 AM to 10 AM but only had two portable coffee pots, which were both empty at 8:30am, and no food was available, not even muffins or croissants or bagels. Very unaccommodating.
- 4/5
The coffee bar was always closed
- 5/5
Had a good night sleep in a comfortable bed. Easy walk to retail area for dinner and shopping. I woke to a beautiful sunrise outside my sliding glass door that open to a small balcony. Didn’t have much interaction with staff, but registration experience was very pleasant.
- 5/5
Not apparant where breakfast was.
- 5/5
Friendly staff clean room good parking
- 5/5
Love it
- 5/5
Great place
- 3/5
The staff was extremely friendly.However , we found trash on the counter and the floor in our room and the carpet was full of stains.
- 4/5
Clean rooms , friendly staff.. would not get the same room as the mechanical room was next door and a bit noisy...
- 5/5
I love it.The parking was great.The only problem I had was the breakfast could have been better.
- 5/5
Staff was really nice and polite
- 4/5
Quiet and comfortable
- 4/5
Easy and convenient checking in and out. Great location
- 5/5
Very nice stay, hotel and area were clean , quiet and safe. Friendly staff and plenty of parking.
- 5/5
Staff was very friendly and helpful
- 5/5
Habitaciones limpias y comodas personal amable
- 4/5
Nice rooms, friendly staff but cafe was closed all weekend.
- 5/5
Room was clean and quiet. Staff were very friendly and helpful. Will definitely stay here again!
- 4/5
Check in staff was very pleasant and helpful. Anthony upon checkout was not very friendly. Signs in elevator advertise breakfast and there is no breakfast in the hotel. Room was clean and spacious. Very comfortable bed.
- 4/5
I never, ever post about my stays, good or bad. The bed was super comfortable and the staff was nice. However, the coffee and breakfast bar was closed during my stay and the room coffee was decaf only. Ugh!!
- 5/5
Ethan and especially Anthony were outstanding! Both are very friendly, professional and courteous. They made my stay very comfortable and welcoming.
- 2/5
We booked a king bed and got 2 double beds. There was only one bath towel. The property had a musty smell. I wasn’t very impressed!
- 5/5
Friendly
- 5/5
Great staff! Nice room!
- 5/5
.
- 4/5
Property welcomed pet. Staff is very nice.We did not have balkony, but we did not bother with it at all. Bathroom and bed sheets were celan but carpet and curtains would appreciate deep cleaning. Room is equiped with small fridge, microwave and TV, and everything worked perfectly. Overall, we were very satisfied with our stay and we would go again.
- 3/5
Front desk person was great and friendly. The room was nice, but it is need a good carpet cleaning and wall cleaning doesn’t seem like that has happened to quite a while. Bathroom needs new caulking, spruce it up a little bit better.
- 4/5
The property and surrounding areas were nice. Room was clean and comfortable. Would recommend staying here, as we would stay here again.
- 4/5
N/A
- 5/5
Quiet, clean and reasonable pricing.
- 4/5
Yeand yes
- 5/5
Friendly
- 4/5
Ghhggggggggggggggggggggghhhhhhhhhh
- 3/5
They didnt provide breakfast like the ad stated breakfast included.
- 5/5
Ethan and Will, were at the front desk when I arrived. They both were very efficient, double checking on room I had reserved. Beds were comfortable, best part is the soap, shampoo, conditioner, and lotion this hotel has, it is from Not Soap Radio, I highly suggest giving it a try. Hotel is not close to the strip, parking is well lit, and secure. I personally did not see people lurking around in this area. At the time I was there, the coffee shop was closed in the hotel, the closes place to get donuts or pastries is Chevron. As for lunch, there are various restaurants around this hotel, better than a $30 buffet on the strip. If I go back to Las Vegas, I'd stay at this hotel. Very small refrigerator in room, and a 1 cup coffee maker too. Pool and hottub looked clean, didnt get a chance to try them out.
- 5/5
Anthony at the front desk is amazing! Always so helpful and accommodating. I stay here every time I come to Vegas which is 1-3 times a month. I’ll be back again soon.
- 5/5
I liked the mid century look of the room and it was spacious!! Very nice
- 5/5
Very friendly staff. We couldn't find the property at first but called the front desk and he guided us to the hotel.
- 5/5
There are all kinds of restaurants nearby. Including Famous Dave's and
- 5/5
Good
- 3/5
It was pretty quiet, i just didnt like that you could not get your sheets changed everyday.
- 1/5
The floor was filthy and stains, WiFi didn’t work, toilet plugged up, tried to call front desk the phone in the room didn’t work. Breakfast offered wasn’t on time.
- 5/5
Clean rooms friendly very helpful staff pet friendly. Great located. Lots of shopping centers all around.
- 5/5
Property was welcoming to pets. The front desk was very helpful and informative. Would come back here again.
- 1/5
- 5/5
The room was clean
- 3/5
I stayed on the third floor, it had a dog urine smell in the hall way and not air circulation. Also, the ice machine for that floor was broken, had to go to the second floor to get ice.
- 5/5
Great place to stay for a night!
- 5/5
Hotel was nice
- 5/5
Beautiful facility with great amenities. The only negative is the carpet in our room. It looked as if someone had been working on the roof or a construction site and tracked grime all over the carpet. This should have been given attention by housekeeping and cleaned prior to assigning to a guest.
- 4/5
It’s a nice hotel but the carpet in my room was heavily stained and I had to fix the toilet handle after every use.
- 2/5
It’s too far from strip
- 4/5
W
- 5/5
I stayed here 2 yrs ago around the same time and I see there is no longer a jacuzzi. Its been filled in and now sits a table and chairs..the pool area is still quite stunning
- 5/5
We enjoyed our stay. It is a very pet friendly hotel, with treats and water bowls in the lobby, however, I didn't hear any dog noise during our stay. There are great hang out spots in the lobby. The room was nice; very large, with a balcony. It was clean. The thermostat was nice in that the fan can be set to high, which effectively blocked road noise and hallway noise. The parking lot was well lit.
- 3/5
Overall good experience
- 5/5
But last night there we found little red ants all around arcadia door and desk area when I told front desk at checkout he acted like they knew rooms had them
- 5/5
Very nice pool! Affordable Vegas trip!
- 5/5
My stay at the Sonesta was great, and I thank the staff for the great accommodations.
- 4/5
It was our first time at this Hotel. It was clean and the staff were very friendly. What I didn’t like was that I ask for housekeeping and our room was not serviced. We stayed 2 and I would stay again because it is very convenient to my family and friends.
- 5/5
It was a cool affordable hotel minutes from the strip.
- 2/5
Awful. Dirty, run down, tired space.
- 3/5
The staff was very nice but the carpet in the room was horrible. It needed to be cleaned badly. Outside the front door was a cigarette extinguisher station filled with sand. People were trying to use it for trash and there was trash all over the area in front by this. They weren’t very diligent about cleanliness there.
- 3/5
The first room we got smelled like sewage so they gave a new room which was good. We paid extra on hotels.com for breakfast but they don’t have a breakfast. They do give all guests a coffee, apple, pop tart and muffin so I paid extra for nothing. Athon at the front desk had terrible skills and was condescending. The other front desk folks were great.
- 3/5
Beds are comfortable.
- 4/5
I felt it was a good price for the room you get. My room was the biggest they have with the separate bedroom and living room and the suite was huge. This used to be a Marriott Courtyard until about 10 years ago. The furnishings could be updated but the beds were comfortable. The evening shift staff were very helpful and friendly.
- 4/5
The room smelled bad. The bathroom smelled bad. Hotel is showing its age
- 5/5
Stopped here for the night on a road trip to Oregon. Staff was very friendly! Room was clean, comfortable bed and pillows! Recommend!!!!!
- 4/5
Pool could use a good cleaning. Front desk was friendly & helpful, especially Anthony.
- 3/5
The property was in good condition. I didn't realize you need to ask for housekeeping services. The place is animal friendly and our neighbor had a puppy that was not quiet at all. It definitely makes me realize I dont want to stay in pet friendly locations if I'm not traveling with a pet.
- 1/5
Horribly dirty room, old and horrible water pressure!
- 4/5
It was nice & convenient.
- 5/5
Great property and great price point!
- 4/5
We had a great time for a quick turnaround trip. The staff was super friendly and helpful. It was kind of nice being off the strip for once.
- 5/5
Property is a little older, however served our purpose for what we needed. Breakfast is a necessity and should be added in ASAP.
- 4/5
It was okay. Nothing special and nothing horrible either. Just okay. Does the job of giving you a decent enough hotel to sleep in. They could do better with housekeeping though. I don’t see why it can’t be daily.
- 4/5
Great experience with family able to fellowship at the lobby awesome
- 3/5
Overall, the place looked really nice inside—modern and clean. Check-in was a little awkward, though, as one of the staff members was pretty intense about the payment process. It felt a bit uncomfortable having to listen to a strict explanation about which cards they accept. Also, the bed was quite firm, which made it tough to get a good night’s sleep. Still, the property itself was well-kept and visually appealing.
- 5/5
Very friendly staff
- 4/5
Todo bien
- 3/5
The carpet in our room was sticky all over. I didn’t feel comfortable walking around without shoes. The staff was very friendly.
- 5/5
The staff friendly and clean hotel
- 4/5
Pet friendly property, affordable pricing and decent rooms.
- 3/5
For the amount of moneyfor the room and have no coffee and no breakfast this was no good. I thought breakfast was included
- 3/5
The whole hotel decor is outdated and looks like something from the 70’s The WiFi didn’t work. Even took my laptop to the front desk so they could connect it. The red and gold decorations in the room made it look like something out of a 70’s film. No continental breakfast although the area is there. Instead the push the snack area with rip off prices. All in all I would not recommend staying here unless this is all there is because for the price the overall experience should have been way better.
- 5/5
Nice stay
- 3/5
The shower curtain was about 6" above the floor. This coused water to get on the bathroom floor.
- 4/5
Very dog friendly. Near many shopping and restaurants. We got to check in early. The property is mediocre but good enough. Has good amenities. Overall great experience.
- 4/5
Furniture and bathrooms dated.
- 2/5
This property was ok, considering why i was in vegas and only gonna sleep there anyway.
- 3/5
I liked the location. I liked the room but the bathroom was a let down. The air conditioner was outdated. I would return because of the staff.
- 3/5
Rooms need updating. $5 Parking fee per night. Pool was nice. Staff was friendly. Room cleaning only available upon request.
- 5/5
Staff was amazing but the room we got didn't have a shower curtain. I had to request one, however, it was handled quickly.
- 2/5
The smell throughout to the room halls was weird. My room was not suppose to be handicap. No place to put my suitcase no rack available, bathroom stunk horrible. Like sewer gas. Couldn't handle going into pee or brush me teeth. A very Nosey AC unit. The bed was very nice and comfortable.
- 5/5
Overall great experience.
- 3/5
I didn’t like the $5 parking charge and I feel they should inform people that coffee cost.
- 5/5
It was very clean and the staff was very nice.
- 2/5
First, hotel doesn't offer housekeeping to clean rooms. The said housekeeping service is only available upon request. I stayed for 4 nights, and didn't request the service unti the second night. The front-desk was polite and assured me that service will be performed the next morning. I left the hotel in the morning, expected the room would have been serviced when I return in the evening. To my surprise, nothing was done. I went back to front-desk to notify them that the room was not serviced. They were apologetic and, once again, assured me that room will be serviced the next day. The next morning, before I left, I stopped by the front-desk to remind them of the room cleaning. They said the room will be serviced. When I return in the evening, well you guessed it, nothing was done. So frustrating that the management of this hotel is so poor. Second, the mattress is very old, it sinks in the middle. Very uncomfortable to sleep.
- 2/5
I never thought I was going to be so miserable with the strong smell of disinfectant since we enter this place I have allergies and it was hard for me to controlled I’m so glad we only stay 2 nights and they don’t do any effort to accommodate my son with disabilities I hope I never have to stay here again
- 5/5
Stayed here before, very convenient
- 5/5
Great for families!
- 5/5
Staff was very friendly
- 5/5
Great staff & clean space
- 5/5
It was so clean
- 4/5
The rooms were okay. Not super great but clean. The pool was great. Nice, quiet, beautiful. Property was nice. Staff was mostly nice. Had a weird experience during check-in where they kept telling me it was my card that was having issues but it was totally their system not working. They kept saying it was declining, declining, declining. Nope, card worked fine everywhere else. One of the elevators was down pretty much my entire stay. The hotel is laid out really weird. It's not symmetrical so it can be hard to get around at first. I had a good experience here though. I'd come back.
- 5/5
Rooms were nice. Conveniently located.
- 2/5
The photos and name of the hotel are misleading. The property is very run-down… carpets and upholstery throughout are stained and dirty, and the plumbing is in poor condition. Definitely not what I expected based on the listing.
- 3/5
A/C was super noisy I couldn't sleep
- 5/5
I was sure if I would enjoy my stay because of how affordable it was. I have no regrets front desk was very friendly and helpful. Room was clean and the bed was very comfortable. They have a little nice lobby area to hang out. It’s a little far out from the strip but worth the stay for the price. I will definitely consider staying here again.
- 3/5
The sink is draining very slow. The faucet is loose. Shower tub is slippery, it’s dangerous.
- 3/5
I recently stayed at this hotel.. one of the elevators was broken.. the king/suite had strange smells, carpet in the room as well as the hallway were dirty. Please don’t waste your money as I did