Palace Station Hotel and Casino

Very convenient to all business areas

Staff is always polite and professional

It was a great trip. I would go there again.

Nice!

Clean and spacious room, though no fridge or microwave , friendly staff

everything from check-in, to room cleanliness, casino, and food, was great!

Clean friendly staff

Loved everything about our stay.

Clean room

I’ve stayed at most all the casinos on the strip and this is one of my favorites. Great food! The pool is my favorite part of this hotel. It’s so nice. Not overcrowded super plush lounges and in water lounge chairs. Service at pool is amazing. My favorite pool in Vegas. Super chill and great vibe.

Family friendly and relaxing overall environment. Very nice stay!

Convenience Mattress sinking

Very good

No frig nor microwave

Nice in clean in close to great eating areas in the movie theater is a plus

What a nice surprise! The staff was amazing, the hotel was very nice and clean, love the free parking and some very affordable food options! I will definitely stay here again.

Exceptional

Property was great. Location was nice and easy to locate and get around. Staffs were amazing. Glad they were able to let us use a crib, free of charge. No fridge or microwave for our baby and would have charged almost 20 bucks each.

Nice hotel. Room Look renovated. Modern room with nice views. Nice restaurants inside. Friendly front desk staff. Also I park my work truck on site and there was security patrolling the area. Felt good knowing I can sleep and not worried about a break in. The sportsbook was really nice. I can’t wait to go back in September and bring my family. Highly recommended this hotel.

The people know you when you return. Very nice!

upgrades very nice. would like to see renovations of the old side of rooms

The room was clean, good conditions, excelent service and for the price is a good location.

Clean

Very good

Very good!

it was an older hotel at 4 Star,

A lot of extra fee wasn’t told about

We enjoyed our stay at the hotel. It was very clean and the staff were very friendly.

It has the charm of old style Vegas and you don't feel like all they want is your money like at the newer hotels. They still have some "one arm bandits", so it was really fun for us. The food was great, the staff were fabulous, we enjoyed the pool, movie theater, and didn't feel the need to venture out for anything other than to go to the Sphere for a planned event. Five stars from us.

Cheaper than Caesars where I was spending my time. Valet was rude. Having to make multiple trips to the parking garage to load and unload isn't accommodating when you're traveling solo.

thank you palace station

It was good.

everything was as expected

Good

Exceptional

Resort Fees. These fees should be up front in CAPITAL LETTERS! Also, no coffee in rooms is a big negative for us. Didn't like to have to get dressed and go down to Starbucks for $7.00 coffee.

Renee took us aside while a large group was checking in. Really appreciated that. The upgrade to a suite was nice too. Resort Fees. These fees should be up front in CAPITAL LETTERS! Also, no coffee in rooms is a big negative for us. Didn't like to have to get dressed and go down to Starbucks for $7.00 coffee.

The only thing that could be improved would be the strong smell of cigarette throughout. We also noticed that the edges of the carpet in our room looked very dusty.

Very convenient and clean.

Clean room, excellent service, lots of amenities

Very good

Exceptional

The rooms look renovated and clean.

The rooms look renovated and clean.

Very good

I love staying at the Palace Station. The staff is super friendly and the rooms are always clean.

Staff were very friendly and helpful. Food/coffee prices were higher than expected

Staff were very friendly and helpful. Food/coffee prices were higher than expected

Good for the price. Clean. Did go into room and clean when I put a do not disturb sign on door though so be cautious leaving stuff out.

This is where i always stay when I visit Vegas. Love the oyster bar and the $2 margs!!

Enjoyed staying a Palace Played Bingo lots of fun!

good value, free parking no microwave

no microwave

The room was amazing

Everything was good except we paid extra for a refrigerator and it did not work however they did give us a refund

The hotel had everything you needed even a movie theater. Food was ok. There was no fridge. Very annoying actually.

There was no fridge. Very annoying actually.

Our favorite Vegas hotel off the strip.

Easy access to the freeway and to get around Vegas. The rooms were very nice and I loved the shower.

Everything was great!

Rooms very clean and comfortable

Very good

Superb

Good

There was no Airport Shuttle available.

While I was at the front desk at Palace Station, I was given conflicting information and told I needed to contact Expedia again. I called Expedia back on speakerphone in front of the hotel staff and requested to cancel the second night more than 24 hours before the reservation date. Unfortunately, both Expedia and Palace Station refused to assist me, and despite leaving after the first night, I was still charged for the second night. This entire experience was extremely frustrating, disappointing, and unacceptable from a customer service and hospitality standpoint.

The room is very dusty, both of us ended up having our allergies flare up .

Rennovated room, got upgrade to grand suite, spacious with dining table and living room, guest toilet, but the bed, sheet have bad scent. Very loud noise from the elevator for the whole time. Got 20% off coupon at restaurants which is cool. Security 24/7 very friendly at lobby elevators.

The property is great. I’ve stayed in the past, however we had some issues.. when we arrived we found a dirty sock. Also one of our lights was not working. 2 things we could solve but honestly no one was getting back to me. We cleaned up the sock, and just opened the blinds and that was that

The property is great. I’ve stayed in the past, however we had some issues.. when we arrived we found a dirty sock. Also one of our lights was not working. 2 things we could solve but honestly no one was getting back to me. We cleaned up the sock, and just opened the blinds and that was that

My favorite at the breakfast was the pancakes!

AWESOME!!! Great experience EVERYTIME!!!

Good water pressure in shower but difficult to get into. Still has old bathtubs with metal tracks, for the glass shower doors, that you scrape the bottom of your feet on as you try to climb in. Food was good in all the restaurants but gambling floor was too filled with smoke.

Parking was easy to get into and Casino is a little smoky, but that’s just how those are

Parking was easy to get into and Casino is a little smoky, but that’s just how those are

Yeah it was great

Every restaurant I tried on property was amazing! My room was spacious and had a great view and the casino bars had the best drinks and deals

Exceptional

Exceptional

Exceptional

Excellent stay but rooms need microwave n fridge

Everything was fine, nothing special. Had some good burgers in the restaurant. Parking was nice! Locations is quite far off from the Strip.

Calidad de limpieza en cada habitación y sus demás estadías En lo personal el área de piscina es muy pequeño Para poder disfrutar lo suficiente

Everything

The staff was no very nice

Felt very safe as a solo female traveler. They check key cards at the elevator. Clean rooms look recently renovated. Good size TV as well as several food options. Perfect for not having to leave property. Not much I didn’t like honestly. Maybe a *little* under maintenanced, for instance my toilet paper kept falling off the roll because the holder was broken. There were definitely some inconsiderate guests going through the hallways and you could easily hear them as well as the people next door. Such minor complaints though, really.

Felt very safe as a solo female traveler. They check key cards at the elevator. Clean rooms look recently renovated. Good size TV as well as several food options. Perfect for not having to leave property. Not much I didn’t like honestly. Maybe a *little* under maintenanced, for instance my toilet paper kept falling off the roll because the holder was broken. There were definitely some inconsiderate guests going through the hallways and you could easily hear them as well as the people next door. Such minor complaints though, really.

Everything overall was awesome no discrepancies at all i was really happy the attention and cleanliness

We enjoyed our stay and love the oyster bar

Great hotel, Me and my family stayed and it was clean and comfortable

Clean

Breakfast was good

Desk person Wei was awesome!

Room was on the 21st floor and was big, clean and comfortable.

Jh3

Value for money is excellent.

Overall a nice place to stay. I was travelling alone and it felt safe to be at the hotel. There were some restaurant options at the hotel which made it convenient but you would have to uber to the strip since transportation options are limited. Also staff woke me up at 8AM for cleaning which I found odd. But the pool area was very nice and overall it is worth what you are paying for.

The Palace Station is a good no frills place to stay in Las Vegas. It's off the strip so the traffic in and out is easy. The rooms are simple and clean and the staff is friendly. For the price, it's a great value.

Everything about this place is wonderful. Easy, free parking. Easy access. Great food. Great staff.

Right off the freeway. Nothing.

Right off the freeway. Nothing.

Late night food specials, cleanliness, free parking, away from strip but not downtown, rent less than $100 nothing. I would stay here again.

Free parking and restaurants at the casino. None

Exceptional

Free parking and restaurants at the casino. None

Late night food specials, cleanliness, free parking, away from strip but not downtown, rent less than $100 nothing. I would stay here again.

Staff friendly place clean

The rooms were very clean. We had the pool almost to ourselves. It wasn't very crowded and the casino did a great job at venting out the cigarette smoke. Great value for the money. Would recommend.

La habitación excelente super limpia .El desayuno genial .Casino super lo único malo fue la atención de la señora delgada de tex oscura que está en la parte de los dulces donde se cobra el desayuno es el restaurante de la izquierda bajando las escaleras hacia el casino no fue nada amable los demás excelente me encantó estar en ese hotel

Friendly staff and clean room

Nice hotel and affordable restaurants. Pool area closes too soon.

Need more casual dining

Was a cool place and food is amazing. You can gamble or enjoy the pool!

It’s an older hotel yet very comfortable and finally a place where I can gamble and they have actual cocktail waitresses passing out drinks and get this a burger for 4.99 and beer for 3. I’ll be back!

Clean rooms and courteous staff will be returning soon!

Didn’t like that the room did not have a small fridge. Definitely need one in Vegas with the heat!

Elevators were broken half of our stay. Smell of weed throughout.

Elevators were broken half of our stay. Smell of weed throughout.

Those nasty throw pillows on the bed that In sure they don't wash regularly and they smell like butthole.

Rooms are fine but doors need a major upgrade as they slam at all times, day and night which is extremely disruptive for sleeping. Bar by the movie theater with outdoor patio is nice but they prioritize the movie theater orders and pay limited attention to patrons sitting right in front of them. Extremely poor customer service and awful bar rot smell. And the $45 daily resort fee, what a JOKE! What exactly are the amenities at this hotel/casino??? No wonder tourism is declining. Prices going up and quality standards going down. If this weren’t a convenient location, I would not stay here again. Long time customer who is more disappointed with each stay.

Cleaning person don't clean the room good after the first day stayed

Superb

Exceptional

Exceptional

The staff were solid friendly, respectful, and helpful whenever I needed anything. That always makes a difference. One of my favorite spots was the Brass Fork. I’ve been there three times now and every time the food and service were on point. Definitely one of the highlights of my stay. Overall, I genuinely enjoyed myself and I’ll be back for sure. No major complaints just a smooth, enjoyable experience all around.

The staff is very friendly and professional, my room did not have a coffee maker or fridge. The room was abit outdated but clean. We ate in one of the restaurants in the lobby, good prices food was mid.

Wasn't there but the night was clean I'd stay again decent place no bed bugs vibes

Location and Cleanliness Prices for extra amenities

Location and Cleanliness Prices for extra amenities

The Front desk staff may or may not care about requests or complaints - such as Pot smell throughout the floor you are staying on. There is no coffee maker or mini fridge in the rooms if you are wanting that option...and the Beds are not comfortable. They also do not have a Business Center anymore if you are in need of a computer or printer and will not print for you at the front desk. Our stay was for more than 14 days - and with a room change in the middle of that stay. The Carrot Cake from the Brass Fork is amazing though and a plus to our stay.

Overall it was a pretty nice stay for an older property. It was quiet and the room was clean. The food at the restaurant was pretty good and not over priced. There’s also a $5.99 all day burger and fries deal with a player’s card, which they give you at check in. Location is pretty convenient. My only negative moment, if you want to call it that, was when they decided to close two bathrooms on the casino floor for cleaning at the same time. And they were both on the same side of the building so I had to walk clear across the casino. Maybe don’t close two at the same time. But I would definitely stay again.

This is one of those places, you get what you paid for. It would be unfair to say this hotel is bad if not paying the same price as Wynn, Bellagio and Caesar’s. I wish it had a better gym. Food price at the main restaurant was reasonable too

(The only downside in my opinion is that there is no shuttle to the strip so you have to use a rideshare if you did not drive. For a 5 day stay, we spent $210 commuting to and from the strip.)

Nice, simple, clean, and appealing property and staff.

Dinner and breakfast very good and good value.

Exceptional

N/a

Dinner and breakfast very good and good value.

Nice and clean

The room was very dirty, i had to wipe everything down and found really gross spots on the bathroom counters. There was a lot of hair in the bathroom and on the sheets. Decorative pillows with questionable stains and a mattress cover with more qusstionable blood and urine stains. The staff was as helpful as they could be but room service took 3 attempts to get through and the automated house keeping line sent the housekeeper the wrong request (i needed to replace the sheets due to the stains). Once connected the room service staff was helpful and speedy. The food was good. I was ignored at the bar for 15 min getting dinner at the very dead mexican restaurant downstairs. The food was fine. However because of the cleanliness and overall sketchiness of the property if I werent here for a work trip I probably would have left.

Check-in was good and the staff was helpful. The room was clean and the bed was comfortable. We had good deals on food and entertainment. The only issue was finding parking everyday.

All good

Great little restaurant with excellent deals that kept our food budget controlled. And the staff at the restaurant were incredibly nice! The housekeeping service was subpar. We were there 4 nights. They came in and made the beds one time. Did not pick up towels and we had to ask for them to be replaced. Did not replace ice bucket bag or cups. We had to call several times for what we needed.

How much the rate change is come Friday night

The front desk was extremely helpful in getting us a room.

Clean rooms and helpful staff

We thoroughly enjoyed our stay here. It was much more affordable than a lot of other Vegas options but just as convenient. The room was great, staff were great and there are great affordable eating options too. A refreshing change in Vegas x

Excellent value

The property was very clean and the staff was super helpful and kind. The beds were like sleeping on a cloud. We ended up getting a free upgrade which made our stay that much nicer. The value of food and drinks was nice.

Clean

The view was nice, the king suite with the wrap around corner window was nice. The room was spacious and very quiet. Free self parking although there's a $40 resort fee, so that probably covers parking. The bell staff was nice. The bed mattress felt old and slanted. I rolled toward the left. The pillows were hard and too full for my neck. I called and asked for softer flatter pillows and was wtold they had no more pillows. House keeping also left my door unlocked for a whole day. I came back to my room at 6:15pm and the door had been left ajar.

Me ha gustado mucho hospedarme aquí, lugar muy lindo y bastante tranquilo !

Everything was as expected

El servicio excelente lo malo que solo limpian la habitación el día que uno llega y el hotel está bastante retirado de la avenida strip y no tiene ningún show de algún evento

I love to play in the casino. But the people who are not smokers. I don't recommend playing here on long term basis.

Parking was very convenient. Nice restaurants.

Plenty of options for gaming drinks and food. Appreciate being off the busy Vegas Strip but close enough to go enjoy a show. All employees were pleasant and helpful, seemed to enjoy their jobs.

Casino was average, room was average, no microwave, no fridge, super basic.

Coffee shop food is way above average. Asain noodle restaurant is great.

Really good and clean rooms

I was not informed of any breakfast the property was terrible

Staff are friendly, food is good... cleaner than what I expect ... location.. other then that it's very good..

The pool needs longer hours that’s with every Hotel in Vegas

Room wasnt all that

Well my French Toast was not cooked all the way from Brass Fork. The room was clean. Staff seemed like she hard an attitude when I had complaints that the House Keeping didn’t come to the room Monday & Tuesday. I called to see if I had to ask for them to bring me fresh towels. Casino was nice I just lost my $20.😭

Clean, parking, No outdoor eating tables

Clean room

The casino felt lively

All very satisfactory and pleasant.

Me cénti muy bien

I’ve been coming to this hotel for over 10 years and I specifically asked for a room that was with a view and higher up, and I was given the fourth floor overlooking a top of our parking lot. I was able to change rooms but had to pay extra which I normally don’t have to do that after I book I normally just pay the resort fee for those days. Customer service wasn’t as pleasant as I had experienced in the past. I still love the hotel and for now it’s still my go to.

Your receptionist was very helpful " The best ?

Easy check-in and really friendly staff.

They have hidden fees and charge you hotel service fee each night you stay, that wasn’t stated when I booked the room

Hair in bathroom. Dirty stains on the ceiling

Had a quick stop and everything was perfect I will definitely be going back again.

The staff was incredibly friendly. Just a fantastic staff

Easy check-in, clean comfortable room

it was absolutely terrible because the day I made my reservation my flight got canceled till the next day and I was unable to cancel, even though I purchased the insurance

A

X

Clean room and good service. Oyster Bar was delicious

Place was great , all staff was friendly and professional . Definitely going back!

Great hotel we really enjoyed ourselves. The pool was awesome and the staff were awesome.

Casino was quiet but enjoyable. Anita at the Rewards Desk was extremely helpful, patient and friendly!

Friendly staff.

This was the end of a longer stay. The room was clean (although you could tell they only made the bed and changed the towels. The only breakfast was at the restaurant. It was reasonable. After day 2 of 4 two of the elevators went down. I checked out today and the elevators still were not fixed. The pool was only open 10am-6pm, which did not help those of us that weren’t finished with our day until after 6pm. They also charge you daily to use a microwave and fridge. The one good thing were the late night deals on food.

Clean room, good restaurant options and not expensive at all. They have semi truck parking for free!

Yea

Well it was pretty good overall.

Room was great at a very reasonable price. Would consider stay there again if in Vegas! 👍

yes and yes

Union workers were complaining that they do not pay them enough, but price was very good

Nice hotel

I had a mushroom spinach omlete for dinner and it was very good. My biggest complaint is the elevators. I waited 20 minutes to get an elevator on the 15th floor. I would have taken stairs but i have a bad knee. Other than that I was happy with my stay

No frig in unit

Breakfast was great at the Brass Fork

Once again, great stay, always my favorite!!

My favorite place to stay in Vegas, always A+

Más limpieza en los cuartos, el colchón está súper mal y hay cucarachas,

Room had a odor

Yes

Convenient, easy parking. I love not having to walk through the casino just to get to my room.

Elevator button panel on one side was not working. Other than that, my stay was great. I really enjoyed all the food & desserts at The Brass Fork.

Awesome very clean love it

Overall the stay was great. Make sure you try the oyster bar.

Great location and nice rooms.

Casino was fine, didn't eat breakfast

We upgraded to a junior suite from a regular room because the suite was on a higher floor and it was bigger and had a dining room table by the window for the view. The only thing it didn't have was a fridge and microwave, which was really missed. The bed was comfortable and the view was incredible.

The room was clean but the bed was not as described; it didn't have the decorative pillows or the ottoman, just 2 small pillows on a king size bed.

First time staying here. I usually stay on the strip, but I gotta say I was pleasantly surprised. The casino is small and fun. The restaurants are good and you have a lot of fast food choices that are super close to the casino. The pillows in the rooms could be better and that’s my only complaint. I would definitely stay here again. The strip is close by so that was a plus

The room smelled like smoke. We had to run the AC unit continuously to try and get rid of the smell. There were no toiletries in the bathroom when we initially arrived. I had to call housekeeping to bring some to the room. The exercise room was okay. The staff were great. This included the security, valet, and bell desk. They were very warm and friendly. Our stay was just okay this time around. It would be good to know ahead of time of the additional fees required by the hotel upon check in. I thought the amount I initially paid to Expedia coved all the cost until I arrived and had to pay a daily fee to the hotel. Those hidden fees were disappointing. I will need to reconsider the next time we make reservations.

Great Location

Room was fine staff was fine.

House keeper came into my room after not waiting for me to open the door. Waitress in the Brass knob, ( I think that was the name of the restaurant) was very rude.

The room was very clean. The staff was really polite and helpful.

Great staff

We stay here every time we go to Vegas. Very clean. Staff is so pleasant.

Great staff and location is convenient. Just love the free parking.

Clean modern room. Quiet, bed was comfortable. I enjoy this hotel because parking is free and near. The reason I did not give 5 stars is: check in was slow with only two staff, and at 2am there was a gurgling noise coming from bathroom sink drain that woke me up. Noise lasted about 30 minutes. Finally was able to go back to sleep.

We got upgraded to a presidential room. I think it was thanks to my Expedia and one key rewards. Either way im super grateful.

This is probably one of the best hotels to stay at if you’re planning a trip to Vegas. It’s affordable, the rooms are nice, and they have a casino on site — so if you don’t feel like leaving, it’s perfect. Plus, it’s near the Strip, only about a 10-minute Uber ride at most. It has a restaurant called Brass Fork, and the food is really good. The pasta and the Cajun chicken fettuccine Alfredo are delicious, and the country fried steak is really good too. They also have other dining options at the hotel if you want more variety.

Staff was courteous, professional, & accommodating.

The room smelled like smoke. Tbh, a decent motel in a random town is better than this hotel.

Very clean, extremely nice staff & and great restaurant choices! Food was excellent at the Brass Fork and China Mama!

Room was spacious, clean and comfortable. Staff were friendly, professional and helpful.

Yes the room was good . Smaller than i remembered

Clean and friendly staff

How the staff treated me and my husband

Very nice Love the Bingo!

Room was very clean and comfortable. Nice view. Easy check-in. Love the Station Casinos!

👍

The room was clean and nice

Staff is always very nice and we received our 20% off coupon this time

Clean room and friendly staff.

Extremely load form delivery truck noise early in the morning. Arrived early and was charged $25 to get into my room before 3. Feel like its a nickel and dime you for everything.

Everyone was very nice and loved the Osyter Bar!

I enjoyed my stay in. The staff was super accommodating.

Room was good. Staff was great. The first restaurant on the left was fantastic. Eight 6 meals there

My room was super clean. The staff did everything in the best way possible to make you have a great stay. If you don't want to rent a car this is a great place to stay. They will get you a ride fast, easy and cheap. The food here is on a top tier level. We loved every minute of our stay. 10/10!

Clean room. Off strip location.

The room smelled of cigarette smoke and the air conditioner wouldn’t work. When I reported it, they wouldn’t switch rooms but simply set up a technician to work on the air conditioner, but he never got it fixed.

.

Clean and friendly staff. Some of the best restaurants in Vegas

The room was clean but we did notice hair on one of the hand towels.

Great Hotel

I dont want to sound ungrateful but the night we stayed the vent was making alot of noise so unfortunately we did not get alot of sleep. We did mention this upon checking out and the lady said it shouldnt be making that much noise and that she was going to get it lookedd at. Other than that it was a very nice room! Check in was wonderful, shout out to Leah for her great service.

I was in a room which has a common door with another room which allows to have two rooms together. This door is locked out but noise from speaking lady in adjacent room did not allow me to rest and sleep well. Except that it was clean and good bed.

Staff was very nice

Everything seemed to be kept clean and in good shape! The casino sucked couldn’t win a dime. The Oyster bar was great the Mexican restaurant sucked!

Room was cleaned 👌 😌

Staff is always great

Nice staff, clean rooms, excellent service

Everyone is always great

Very friendly staff! Rooms clean, casino and casino restrooms clean. Great restaurant options. Perfect for anyone wanting to stay off the strip but still close to everything making navigating hassle free!

The staff were amazing and the Oyster Bar is unmatched!!

Staff was amazing!

The bed was comfortable. The shower temperature was nice and hot.Little touches like a magnifying makeup mirror.

The room was immaculate. The bed was very comfy and cozy. It was quiet and relaxing. My hubby and I did a stay-cation. I really enjoyed my stay there. It was awesome.

My favorite go to hotel when in Vegas everything is exceptional!

The water took forever to heat up. They had no fridge or bottled water in the room. I guess that was done away with since my last stay.

Service was fantastic

always a good stay

Great staff and clean rooms and property for the price we loved our stay

Thanks

Clean room, nice staff, plenty of places to eat on the premises and surrounding

The halls and rooms have dark chocolate carpet...an overall dingy look and feel. The bathroom had a tub/shower combo and the caulking around the shower door had visible mold. This is not a 4-star property!

Neat hotel, great restaurants, even though room bathrooms are somewhat dated and should be be updated as soon as possible.

Beds were horrible, the thermostat could not keep up and warm up the room. Other than that, great place to stay

elevators to rooms were broken or slow had to wait to get on . Mattress was terrible . hallway carpet was smelly and dirty. wont go back.

I was charged a service charge. Was not mentioned by Hotels.com or when checking in.

I explained the situation, but security repeatedly insisted on seeing my key with no effort to assist or offer a solution. Frustrated and concerned for my wife, I went to the front desk for help and was met by Wayne, whose customer service was extremely poor. Rather than apologizing or explaining the policy and offering to make a replacement key with my ID, he simply repeated “that’s the policy” and stared at me, showing no empathy or initiative. Because of this, I had to call my wife—who was in the middle of an asthma episode—to come down to the lobby so I could return to the room. To make matters worse, when she exited the elevator and asked security if I could come upstairs without showing a key, they said yes—completely contradicting what I had just been told. The lack of consistency, empathy, and basic customer service from both security and Wayne was unacceptable. This experience ensured that I will never stay at this hotel again.

Check in was fast and smooth. Room was clean, bed was comfortable. Restaurant was good.

Great for my Needs!

Yes, everything great

Everything was wonderful

Sheets were comfortable. Thank you.

And what?! no in room refrigerator? Even Motel 6 has an in room refrigerator in all their rooms. I have never experienced that before. What a rip off! Then when I asked, "a refrigerator is an extra daily fee". Never again.

Additional surprise fee charged at checkout, what not approved at purchase

Very easy to find due to its size. It was off the strip with a view of the Strat needle.

Nice place overall

Very nice and spacious room. The staff was friendly and helpful. They also gave us a discount to the restaurants at the hotel. The card gave us a big savings and the food was great! This hotel is probably older than many, but clean and decorated in mid-century style. Loved our stay!

Bathroom was not very clean not mad. But will never be back don’t mind paying extra for something better well worth it.

My shower had me standing in dirty water-very s l o w drain! The maid was so kind to call for hep and the assigned worker fixed it immediately! I should have been discounted-but nothing! They said no room change almost full capacity! Oh well down hill it was or down the drain lol! You asked so I told you!!!!!!

I LOVE EVERYTHING ABOUT THIS HOTEL

Good bed!

The staff,the restaurants,i i recomend this place to stay

Room was not clean didn’t get deposit back with never go back even if the room was free!

Nice staff, clean rooms. I rented this room for my granddaughter over Christmas and she enjoyed it so much. Thank you.

Room was fine. Mattress needs replacing and pillows are lumpy. The drain was very slow in the bathroom.

Great experience overall

Yes

Wish they had a microwave and fridge Staff was very nice

The staff was great and the room was immaculate.

Very nice. Cozy and safety

The staff was great, as ususal. I love staying at the palace station. The room was clean and comfortable.

no breakfast and it did feel lively

Clean room, great staff, restaurants, and food in the casino were fantastic

Good service

Nice hotel, clean rooms and facility. Very affordable and near the strip.

The breakfast was not free as adked previously, the good was great snd the service was good.

The amenities are minimal. Exactly two bath towels, exactly two hand towels, one luggage rack (as usual, hotels think that people travel in ones). We were on the 18th floor with a view of the city, which was nice. There are no grab bars in the bathtub/shower. One of our living room floor lamps was broken but they replaced it immediately. A nice desk and chair for the computer.

Friendly staff, clean room.

Bathroom accessories and towels need to be proactively replaced. Shipping and receiving services need to be improved.

Great

Helpful front staff

There should be a refrigerator or at least mini fridge and coffe maker in the room, especially if the room is booked as "studio sute".

Clean, safe and convient location with great prices.

Love it babe

Staff is nice

Was upgraded to a better room for my birthday loved it very nice and clean room staff was great had a blast food places excellent

They charge me hotel fees extra beside Expedia costsu

The room was spotless and the brass fork breakfast was great.

Fun place!

Good

The check-in process was smooth. Parking and WiFi included where other hotels charged extra for both. Room was quiet and clean. We slept great!

Clean

Yes it was pretty nice. No complaints.

The clean rooms and amenities.

Room is clean and neat

Nice

Staff excellent, check in super easy! Room good. Requested fridge to store insulin, first 2 didn’t work, but third one did! Shoutout to housekeeping for making it right! Brass Fork restaurant not so good. Server never came back to ask us how are food was, salisbury steak looked like a lump of burned coal- was inedible - when advised restaurant staff - pretended they didn’t hear me and had to pay for bad food:( yuck!

Worst check-in experience ever. Staff was cold and indifferent, as if hospitality is not part of training. Room not clean, hair on bed sheet, dust on bathroom cabinet. Lobby area dull and lifeless. Overall not feel welcoming and relaxing.

We came here for the high reviews we saw and the food deals they advertised. We booked the Premier 2 queen beds room and were placed on the 11th floor. The check-in lady was very nice and courteous and the wait wasn’t long. I saw their picture of steak and eggs, and it looked delicious. The advertised price is $9.99 but only from 11pm-6am. I set the alarm, got up early and got down to the Brass Fork counter around 5:54am, and there was no line at counter. I got to ask the manager right away that I was there for the $9.99 steak and egg. The manager, Ivy, said it’s too late that I came at 5:54am that next time I should come at 5:30am. I left, looked at my watch which says 5:56am, and felt something’s not right. What if I come next time at 5:30am, and she says I should come earlier at 5:20am? How could she change the time of their ad just like that? If they posted 11pm-6am, then they should honor their ad if I get there at 5:59am even 6:00am. Otherwise, Brass Fork should change their ad to 11pm-5:30am or note that the 6am is subject to change pending the mood of the manager at that time; whether it be 5:30am or whatever time she felt is the right time to end the promotion. After going back down and telling her that I will be writing a honest review everywhere and reporting to her manager, she all of a sudden said she could honor the $9.99 deal; therefore, showing that she could’ve done the right thing and accepted me earlier at 5:54am, but “chose“ not to. I politely declined,

Always the best stay. Great room and casino!

Room look clean

Yes

Good affordable hotel with friendly staffs

Super clean rooms!! And staff is friendly

The room is clean and spacious, and the staff at registration needs to be friendly and welcome guests.

Great Hotel off the strip, nice spacious rooms

the check in receptionist wasn’t thorough: told us we were going to get a early check in fee. he could have said if we wanted to wait to avoid it but i had just said no i can wait and he ended up just waiving the fee?? and told me to tap my card w out letting me know what it was for beforehand but over all room was pleasant

Checking very easy , clean room, dining at the Brass Fork was excellent, casino offered many new machines, bingo hall was fun and cinemas upstairs had great acoustics and seats!

Staff. Oyster bar. Easy parking. Nice rooms. Always a tradition.

NA

The check in staff person un-welcoming, did not feel belongs in a greating front desk position, that was the only disappointment, My husband and i had been traveling and excited about our visit.

Checked in very late but took over 20 minutes to get key. Room was clean but pillows is like sleeping on bricks. They are not comfortable. Because of them I had headaches the entire time.

Best Oyster Bat in Vegas!!! Staff is so very helpful and friendly.

My husband and I enjoyed our king suite with the request of having a refrigerator and microwave for an additional cost. Overall our room was clean and spacious. I appreciate that the security ask for a room key before being allow on the elevator to the room. I find The Palace Station hotel and Casino to ne chill vibes. It away from the strip so you dont have randoms in and out off thr streets.

Nice hotel

Room was ok

The room was spotless. Room service was exceptional. Customer service was top notch.

Room was clean. But bathroom had a poop smell that mever went away

Yes. Very nice

Room was clean but needs to be updated especially with the bathtub and facuets

Good

Yes

The housekeeper did excellent job but the room has a wire smell. I don't know if is the carpet or A/C

Overall good stay and convenient location. Clean room, friendly staff, but I was disappointed that there was a takeout $2 surcharge at Brass Fork that was charged to me. I was not informed by the cashier nor was there any signage informing customers.

I can't eat a lot of food was good they offered oatmeal but Non dairy choice would have been nice for the milk and butter

Rooms were nice and clean. The staff was super nice. The restaurants were awesome. Mainly the oyster bar went there twice for dinner.

I requested a non-smoking room, yet was assigned a room on a smoking floor -- my entire suitcase still smells of tobacco. Doesn't matter, though, since the entire casino is filled to the brim with smoke!

Nice staff, clean facility

Winning

The rewards program is awful. After several days gambling I received $1.77. Couldn’t buy a coffee for that!

N/A

👍

Always a great stay at Palace Station. Only issue we continue to have is when we extend our stay, they have us leave the room then wait until 3 PM to recheck into same room. I get policy but if you're make us wait then upgrade us to something better.

Love to stay here when we’re in town! Rooms are super comfortable & clean!

Clean room clean hotel friendly staff. Great location.

Room was nice but a little outdated.

Nice room

Exceeded our expectations!!!

The room had bad chemical smell and too small

Good. For the price

Clean room, staff, nice restaurants

Everything and everyone was great

The room was very clean and the bed was very comfortable. The cafe in the casino had excellent food. I will definitely stay here again.

Clean rooms

We stayed in

Nice rooms very clean ! The 3 dollar beers and 2 dollar margaritas were great ! It’s nice to finally have a hotel casino with fair prices! We will be back soon! Thanks again for a great stay!

Great

Staff was friendly

So far so good

Our stay was just about perfect! The hotel staff went above and beyond to make sure our stay was an enjoyable one. Customer service is the best by far! From check in to check out our experience was great! The hotel offers so many options! Room was clean and well stocked with basics. The little touches the housekeeping made were sweet and I really appreciated them. Laying out my blanket for me and leaving a nice note made us feel welcome. Only one con and that was addressed. I recommend this place highly and will be our go to from now on!

Great hotel off the strip!

Room was pleasant and comfortable

Clean. Variety of food. Rooms were nice

The room was super comfortable. The staff was so friendly. It was my first time there but won’t be our last. It will become our go to hotel when in Vegas.

It was a perfect stay

Great food choices at any time of the day on site. Breakfast was great at the Brass Fork as well as excellent burgers there. It’s an older casino/hotel but really the only major downfall to note was the terrible internet. Room was generally clean but they did not vacuum under the nightstand and next to the beds which left a lot of lint on the carpet in those areas.

Blah

Courteous, friendly, amicable, clean rooms, fast service, good atmosphere - good food 10/10

Clean comfy rooms

Clean rooms, most staff where top notch, food was fantastic

Very impressive property with lots of good options

Staff was friendly, it had some decent food near by, and it was close to the fairgrounds

Staff was courteous and friendly

Great amenities. Everything u need

The front desk was welcoming, the property is always clean inside and outside. Security is present everywhere you look. We ate at the bistro and it was delicious. I'll keep coming here. They always give me the VIP treatment. Thanks!

There are many good restaurants, conveniently located, including Starbucks, right at the bottom of the elevators Parking is free. The staff is very friendly accommodating. The location is excellent and just off the strip.

The room was very clean. I had forgotten my phone charger and then noticed that the room clock was also a cordless phone charger. I was so glad. We also enjoyed a very late night sandwich at the cafe and it was very good.

Let us turn the heaters on in the rooms. Will never spend night here again. Snow on mountains, pouring rain out & freezing in the room. Shivered all night, hard to sleep, too cold. We asked the next morning & was told no heaters were shut off in 2020 for covid. 5 years ago! Turn on ur heaters.

Was great place to stay

Our room was clean and had toiletries.

Very convenience

The Casino was awsome great courteous staff,safe and lively

Although the refrigerator and microwave are an extra cost - there is no need for it since they have an amazing cheeseburger combo meal for $5.99 and delicious steak and eggs for $9.99 from 11pm to 6am and you ant beat their $3 drinks and $3 shots plus their $1.99 margarita drinks! Worth every penny!

All the staff were amazing.

I hope they take time to clean up this hotel.

It was ok .They charged me additional 3nights service fee where as they cleaned the room only once.They don’t give detail of bills before pay.However every time I go out of room even in downstairs or out side, in the entrance of elevator I have to show room key to attendant which is weired .I never saw this before.I would not go to this hotel if I knew it

The rooms were clean, but not as clean as they should be furniture was outdated

Room was luxurious and fantastic view. Nice amenities. Staff were friendly and helpful. The restaurants were really good.

Clean room, nice and efficient service

Room was clean

Palace Station staff stands tall caring to make their quest safe and comfortable.

Nice hotel. Great restaurants. Huge sports book. I would stay again for sure.

Very average

Allways go to when in LasVegas. Oyster Bar is a bonus.

Easy access to everything on the property, super friendly service, excellent food and specials in the dining room, rooms clean and tidy. Rooms are close and can be reached within 5 minutes at a close distance to casino floor. This is my hidden gem in Vegas for so many reasons!

Excellent

Very nice place and nice staff

Excelente hotel!

Bad smell

My room was very satisfying and comfortable. I liked the view of the city, this size of the room and the floor it was on. My room was spacious and very quiet.

Nicely renovated, great rooms great staff, love the valet free parking. Great for elderly relief.

1) bait and switch of the total room cost. The room was listed at $74 but the time I checked out the total cost was nearly $200!! 2) the room I was assigned had a foul odor. Front desk gave me hard time about changing. I had to get room service involved. Housekeeping confirmed with the front desk that a strong odor was present and my room was moved. Very disappointing that I wasn’t moved immediately. 3) at check out I get hit with a $45.34 “hotel services fee”. What the heck is this? Front desk said its for the pool, gym and wi-fi. None of which I used, but I was charged for. This is robbery! I am done with places that don’t offer good customer service and I am done paying these fictitious add-on charges. I will only stay at a hotels that do not have any additional made up fees and offer good customer service. Palace Station is not one of them.

Room was very clean and spacious,staff were great, will stay here again!

Very good price to stay off the strip

A lot of options for food and convenient

The food is great. The rooms are nice but a refrigerator would be nice

No coffee maker, no refrigerator, soap in the bathroom was terrible no microwave . Missing all the things a room should just come with. The room itself was fine and clean but the absence

Free parking and easy access to the property. Busy and fun casino atmosphere in the evenings. Close to other Las Vegas experiences. I received early check-in for $25.00. Clean and well staffed.

Wonderful experience the whole time we have been here

Very clean room and hotel. Excellent upkeep. Great security. Great shuttle availability to the event I came for.

Paying a little more for my premium room was worth it. It was spacious, clean and very homey.

Great rooms!

Nice hotel. We have stayed there before. Good experience.

breakfast was ok menu not so great

The staff was friendly it was a nice room it needed a coffee pot in there so you can have a cup when get up and are not quiet ready to go to the restaurant yet

Clean room

Housekeeping was quick, very accommodating, smooth check in and check out, and clean. 10/10 would stay here again

Everything was clean. Good hotel and great price

Plan on staying there whenever im in vegas

Yes everything was great

Room clean, bed comfortable, close to the event we attended.

Good for what it is.

The bed sheets had stains on them, the carpet was not vacuumed and floor restroom had dirty foot prints, as if they had not mopped. I had to clean all the visible dust and wipe down the counters and floor from the bathroom. I would have stayed longer but the dust got the best of me. Not sure if I would be back nor recommend this hotel to all my friends and family.

Did not have any breakfast

The room and the hotel were clean, but worn. Staff was nice .

nice

Great

clean rooms, right off the freeway, easy access, free parking. Close to the strip without getting rip off by strip hotels. Would stay here again.

Room could have been cleaner (grime in shower and along floor corners), absolutely filthy elevator buttons, casino bar rang up two random people's tabs under my card (for nearly $60) and I had to speak to four people to get it refunded. They were rude and suspicious about correcting their error and offered nothing to make up for the inconvenience. Wait staff at bar also didn't wipe counter. I had to ask them for a rag to wipe the syrup off from the previous guest.

Clean room and staff

Breakfast n/a. Room was clean, but outdated. Staff was friendly and helpful.

Will be returning soon

Clean, restaurants available

Didn’t eat breakfast

We love staying at Palace Station. The hotel is always very clean and smells good. Also, all the personell we met were super friendly. Thanks y'all for making work feel like a mini vacation.

We were given a 20% off vip pass for casino restaurants which was great, casino is great, the oyster bar and the coffee shop are the best in town.

Great

Bathroom wasn't clean,hair in tub.Front desk was rude

Average

Great burger deals great drink deals really a great deal all around

We visit Vegas every year for the When We Were Young festival and every year we stay at Palace Station. The value for the price is very good. We enjoy the restaraunts downstairs, the pool, and the walking distance to the fair grounds

Restaurants were good and reasonably priced. Great non strip location with easy freeway access.

The room was clean, the bed was very comfortable. The security staff was very alert. The bathroom was clean, except for the hair on the ceiling.

It was peaceful and quiet

And, most of all.... VERY affordable!!! Parking was simple and free!! Location, Location, Location. We were there for the music festival at the grounds on the strip, and walking there was easy! Long, but straight forward. Food at the hotel/casino was very good quality. Overall, I would stay here again!!

Great value

A

Great value! Clean, friendly staff, comfortable rooms.

Clean room

It was An amazing experience everything about the stay was amazing.

Good food options, clean room, noisy, but Casino hotels often are.

Comfortable stay near the strip - quick Uber to wherever you need to go. Love there is a normal Starbucks in the lobby that is quick and reasonable.

I had Starbucks

Good

Great week long stay here. Big sports betting and tables guy looking for a nice budget vacation. The dealers, Suzie, jacob, yuji, EJ all were fantastic at conversation and made my gambling time fun. Only complaint would be lack of mini fridge/microwave. Overall great stay. Felt like classic Vegas with a 2 dollar marg and 10 dollar tables! Will return

Great customer service

Really liked the proximity to the convention center without the crowds

Quick stay enjoyed the sports book

Clean room amazing staff food was great! The walls a abut thin so expect to hear some noise from outside

Thi was a very beautiful hotel. It had many restaurants with a lot of food types.

The diner food was excellent, friendly staff and a large casino. Room was clean , comfortable and quiet. I was in the 16th floor.

Front Desk worker during check in was friendly and also the Valet attendants. Room seemed outdated and only superficially cleaned. Casino is pretty low key which could be negative for some but positive for those who don't want to deal without the the large crowds in the Strip. Cheap drinks at the Bar and free on the Floor, was an added bonus

We didn't use the restaurant.

Nice place, a bit dated, but nice. Good food, reasonable prices. Wish there was a fridge and coffee maker in room

Great food, tons to do, great staff and location. Casino is smoky but that’s to be expected. Love the free parking, the rooms are very clean and the staff are all so friendly. I’ll definitely stay here again and recommend for friends. I especially loved the onsite Starbucks, movie theater, and the food is delicious… especially the clam chowder!!

Great place, clean, good service, well maintained, great food options

Enjoyed our stay. Will definitely go back again.

Free parking, friendly and helpful staff.

Clean room, staff are friendly, has a lot of restaurat options. Oyster bar, worth the que. I also enjoyed the donut and margarita.

Very well kept property. I was pleasantly surprised with the conditions. The rooms were modern and comfortable.

Overall the room was amazing nice view.

No complaints. Great for the price!

I had an issue with a "non specified room" option which was offered by Expedia. The hotel reception offered me a smoking room although I specified a non smoking in my booking. For having a non smoking they tried to charge me additional 70% of the booked room rate. After long disputes the reception desk head agreed with my arguments and I got a non smoking room but I spent time and my first impression about the hotel was mixed up.

Great

Great food and cheap drinks

location at the time

I stayed before at the strip, hotel were less expensive than this one, much bigger and much more amenities. This Hotel is overrated.

I enjoyed the late night $9.95 steak and eggs special. I did not sample the famous oyster bar menu but it will be on my list for the next time I am in Las Vegas. The staff was friendly and responsive to our requests.

Great stay. Excellent accommodations for the price. Great Value

Room was clean, room service amazing.