OYO Oasis Motel Las Vegas I-15
About OYO Oasis Motel Las Vegas I-15
Experience. The property is around 1.4 mi from The Neon Museum, 1.7 mi from Mob Museum and 2.2 mi from Gondola Ride at The Venetian. The property features a 24-hour front desk and free WiFi is available. At the motel, rooms come with a private bathroom with a shower. High Roller is 2.5 mi from OYO Oasis Motel Las Vegas I-15, while Forum Shops At Caesars Palace is 2.5 mi from the property. The nearest airport is McCarran International Airport, 5 mi from the accommodations.
Amenities
- 24-hour front desk
- On-site dining
- Multilingual staff
- Full kitchen / kitchenette
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing extreme dissatisfaction. The majority of complaints centered around the uncleanliness of the rooms, misleading pictures, and poor customer service.
- Close proximity to Las Vegas strip
- Friendly staff in some instances
- Rooms were extremely dirty and not as pictured
- Poor customer service, including issues with refunds
- 0.5/5
I like only the low price The room is dirty, and the carpet made my socks and feet dirty. I found dead cockroaches in the room and there is no iron. There was a soap sample in the room, but no shampoo.
- 0.5/5
It was near the STRAT and next to IHOP and a 24 hour Denny’s only good thing Checked in was supposed to stay four nights left the day after very disappointed. Roaches no towels or hot water
- 0.5/5
It has nothing you might like about this place, it's rubbish, unsafe, dangerous, it's not worth spending your money in this nasty place. I didn't like the photos that show nothing to see in a dangerous environment at all, Lara, the unsafe family.
- 1/5
Staff was helpful and friendly but ge overall stay was horrible. The room was filthy, the bathroom was dirty to where I had to go to wal.art to buy lysol and cleaning supplies so I could take a shower that had no hot water the whole time I was there. The property was quiet but I felt unsafe the whole time, I took my luggage with me when I left at night. Over all I would not recommend staying here.
- 0.5/5
Nothing. The staff at check in was alright, but that’s about it. It’s such a ripoff using a similar name of the main & REAL LEGITIMATE OYO Hotel & Casino on the LV Strip. This is completely different. Everything. Felt so unsafe, it was dirty, the list can go on forever. I refused to stay here, booked another property, and checked out early. Wouldn’t even stay here even if I was given a room for free.
- 0.5/5
Nothing. The staff at check in was alright, but that’s about it. It’s such a ripoff using a similar name of the main & REAL LEGITIMATE OYO Hotel & Casino on the LV Strip. This is completely different. Everything. Felt so unsafe, it was dirty, the list can go on forever. I refused to stay here, booked another property, and checked out early. Wouldn’t even stay here even if I was given a room for free.
- 1/5
Close to my venue and affordable
- 3/5
Even I didn't know about the rules either. But luckily I use the other hotel when I got it right as I finally got the other one as long is I'm safe. Just the regular hotel room.
- 0.5/5
It looked very unsafe and dirty. Nothing like what the pictures show. I think someone from booking should go investigate. I walked in and walked straight out. They had roaches coming out of the drain. Nothing like what the pictures show and I didn’t get any money back even though I was really there for no longer that 3 minutes. I had room 3 and it looked like the window could be pushed open.
- 0.5/5
It looked very unsafe and dirty. Nothing like what the pictures show. I think someone from booking should go investigate. I walked in and walked straight out. They had roaches coming out of the drain. Nothing like what the pictures show and I didn’t get any money back even though I was really there for no longer that 3 minutes. I had room 3 and it looked like the window could be pushed open.
- 1/5
DO NOT BOOK HERE!! Terrible place, nothing like any of these pictures. They will even take your deposit and not give it back. We checked in Friday night and didn’t even spend 5 minutes before we walked out. The guy in the front desk didn’t give my deposit back and gave me a number to call where clearly you will not get your money back. This is fraud.
- 1/5
The conditions of the property were NOTHING like the picture. Seemed like a different property all together. They also refused to refund ANY of my booking when I told them the conditions were unsafe and unsanitary. This is what people mean when they say real estate slumlords suck.
- 0.5/5
I don’t like anything about it. It was really unsafe. It was really dangerous. It was really ghetto and I highly recommend to stay away.
- 1/5
Terrible, drog, smoke, smell, crazy people, dirty. Noclima, no fridge.
- 0.5/5
I don’t like anything about it. It was really unsafe. It was really dangerous. It was really ghetto and I highly recommend to stay away.
- 2/5
The place is a dump.
- 1/5
Room without towels, soap, fridge, dirty, and very cold
- 1/5
Cockroach found upon entry to the restroom. Outlet for a/c heater
- 1/5
Cockroach found upon entry to the restroom. Outlet for a/c heater
- 1/5
The room was dirty. Found a dead bug in the shower. I can say if I needed something they accommodated but the room was not clean.
- 1/5
The room was dirty. Found a dead bug in the shower. I can say if I needed something they accommodated but the room was not clean.
- 1/5
We did not stay at the property. The photos did not match what Expedia has. Drug deals happening out the front. Rooms had strong smell of cigarette smoke. Doors had been kicked in. It was not a safe area to stay in.
- 1/5
We did not stay at the property. The photos did not match what Expedia has. Drug deals happening out the front. Rooms had strong smell of cigarette smoke. Doors had been kicked in. It was not a safe area to stay in.
- 2/5
The pictures did reflect true condition of property
- 2/5
The pictures did reflect true condition of property
- 1/5
Place was far more run down and in a sketch place than we realized. If you are not familiar with Vegas, just know this is where you go to get mugged and or murdered.
- 1/5
Place was far more run down and in a sketch place than we realized. If you are not familiar with Vegas, just know this is where you go to get mugged and or murdered.
- 0.5/5
OYO canceled my reservation when I came to check in. Then I was left on hold and hung up on multiple times by admin that was supposed to help me rebook another reservation. I still haven't received a refund.
- 2/5
carpet stained badly, door dirty, no toilet paper holder This is a very old Motel and everything is dated
- 0.5/5
Nothing Property over booked reservation not honored. No refund given and the room was prepaid.
- 2/5
BED and quiet carpet stained badly, door dirty, no toilet paper holder This is a very old Motel and everything is dated
- 1/5
The room wasn't clean or secure. Had to chnange rooms as ithw door wouldn't lock and stay closed. The other room wwas also dirty. The spa tub in the room wasn't working. The shower had mildrew and I was only given 1 wash cloth, 1 hand towel, 1 small bath towel and 2 small bars of soap. Also had no cleaning service and had to request the remote for the tv. The tv volume didn't work
- 1/5
The room wasn't clean or secure. Had to chnange rooms as ithw door wouldn't lock and stay closed. The other room wwas also dirty. The spa tub in the room wasn't working. The shower had mildrew and I was only given 1 wash cloth, 1 hand towel, 1 small bath towel and 2 small bars of soap. Also had no cleaning service and had to request the remote for the tv. The tv volume didn't work
- 5/5
Excellent rates and cheap deposit Nothing applies
- 5/5
Excellent rates and cheap deposit Nothing applies
- 1/5
The first room didn't have a locking door. The second room had wires hanging off the wall, the outlets were black and just...see the pictures. I felt unsafe and left.
- 1/5
The first room didn't have a locking door. The second room had wires hanging off the wall, the outlets were black and just...see the pictures. I felt unsafe and left.
- 2.5/5
The staff was really nice and the location was great The room was old and had bad smell. but the bed was nice.
- 0.5/5
No breakfast,not even a microwave or a refrigerator.too expensive for its quality
- 1/5
Dirty , no bathroom doors , cockroaches at the shower
- 0.5/5
Nothing Unhelpful and ripped off
- 0.5/5
Unhelpful and ripped off
- 0.5/5
OYO canceled my reservation when I came to check in. Then I was left on hold and hung up on multiple times by admin that was supposed to help me rebook another reservation. I still haven't received a refund.
- 1.5/5
What did I like???? I didn't like finding blood on my pillow the bathroom door didn't shut at all or have a door knob. The energy there is draining. The owner could have offered a refund since I didn't stay there. I wish I would have taken photos..
- 1.5/5
What did I like???? I didn't like finding blood on my pillow the bathroom door didn't shut at all or have a door knob. The energy there is draining. The owner could have offered a refund since I didn't stay there. I wish I would have taken photos..
- 3/5
Pleasant
- 1.5/5
No hot water in shower. The heater didn't work. Neglected property.
- 1.5/5
No hot water in shower. The heater didn't work. Neglected property.
- 1/5
Money has been deducted and there is no refund till now
- 1/5
Money has been deducted and there is no refund till now
- 0.5/5
Nothing Nothing
- 1/5
No rooms with double bed and they also attempted to charge me twice for the same booking.
- 1/5
No rooms with double bed and they also attempted to charge me twice for the same booking.
- 0.5/5
Don’t stay here
- 0.5/5
Nothing No water. Never told this until after my card was run and now I'm fighting to get back my money after not staying there
- 0.5/5
It was near the strip that was it No hot water 3 full days didn't get room I booked staff was rude had to by my own tissue.. I could keep going
- 1/5
The place was filthy their cigarette ashes in the tub old beers in the drawer and no remote or cover for the bed
- 1/5
The place was filthy their cigarette ashes in the tub old beers in the drawer and no remote or cover for the bed
- 0.5/5
No heater bathroom dirty no remot control for tv ?
- 0.5/5
Smells lik mold ..don’t look like the pictures
- 5/5
Plenty of shopping
- 5/5
Plenty of shopping
- 1/5
I booked this hotel through Hotels.com looking forward to a safe and comfortable stay during our family trip. Unfortunately, the experience was a complete nightmare from the moment we arrived. The exterior of the property looked absolutely run-down and uninviting, but that was nothing compared to the surrounding area. It was in a truly unsafe neighborhood, with homeless individuals and people who appeared to be under the influence wandering around right outside. They looked intimidating and unpredictable, and as a parent traveling with my baby, I was terrified to even step out of the car. We never made it inside to check in – I simply couldn’t risk it. Instead, we drove away in a panic and spent hours scrambling to find a safe alternative hotel without a reservation. This ended up costing us double the price for a last-minute booking elsewhere. What a waste of time, money, and peace of mind! Hotels.com, how could you list and promote a property in such a dangerous, dirty setting without any clear warnings? This was my first (and last) time using your site, and it shattered any trust I had. I strongly advise against booking here – especially if you’re traveling with kids or vulnerable loved ones. Seek out better options elsewhere.
- 1/5
I booked this hotel through Hotels.com looking forward to a safe and comfortable stay during our family trip. Unfortunately, the experience was a complete nightmare from the moment we arrived. The exterior of the property looked absolutely run-down and uninviting, but that was nothing compared to the surrounding area. It was in a truly unsafe neighborhood, with homeless individuals and people who appeared to be under the influence wandering around right outside. They looked intimidating and unpredictable, and as a parent traveling with my baby, I was terrified to even step out of the car. We never made it inside to check in – I simply couldn’t risk it. Instead, we drove away in a panic and spent hours scrambling to find a safe alternative hotel without a reservation. This ended up costing us double the price for a last-minute booking elsewhere. What a waste of time, money, and peace of mind! Hotels.com, how could you list and promote a property in such a dangerous, dirty setting without any clear warnings? This was my first (and last) time using your site, and it shattered any trust I had. I strongly advise against booking here – especially if you’re traveling with kids or vulnerable loved ones. Seek out better options elsewhere.
- 1/5
Dirty and unsafety
- 1/5
Dirty and unsafety
- 0.5/5
Room listed on booking is a scam, totally disgusting dirty carpet, bugs, dirty toilet, rude check in desk located in a connected smoke shop, spoke with other tenants methamphetamine made and sold, high prostitution at this location. photos are nothing like actual property at OYO never booking with you again lost $200 and had to rent another motel. You should go in person to this location and will recognize fraud on your site!!! Want full refund asap! I didn’t enjoy any part of my stay it should be shut down and bulldozed
- 5/5
Great experience
- 5/5
Great experience
- 0.5/5
Dirty place won't recommend it
- 1/5
I was given a King room since there wasn’t a “clean Queen” available. I was concerned during booking that mostly “smoking” rooms were offered. I kept being asked whether I was the only occupant and later this made sense because of the loud love making that could be heard above the random TV noise everywhere. This room is in such poor condition, that I wore my shoes in the shower, brushed my teeth with bottled water and slept in my sleeping bag on top of the bed that was missing at least one flat sheet. I’ve seen cleaner toilets at gas stations. They claimed that my credit card was declined, but but my credit card company contacted me to confirm whether I was making this charge which tells me that they are not placing a hold for a “deposit”. This is the first and last time I stay at an OYO hotel. I realize you get what you pay for, but I would have had a cleaner experience at a KOA campground. This motel should not be listed as a choice on an Expedia website.
- 1/5
I was given a King room since there wasn’t a “clean Queen” available. I was concerned during booking that mostly “smoking” rooms were offered. I kept being asked whether I was the only occupant and later this made sense because of the loud love making that could be heard above the random TV noise everywhere. This room is in such poor condition, that I wore my shoes in the shower, brushed my teeth with bottled water and slept in my sleeping bag on top of the bed that was missing at least one flat sheet. I’ve seen cleaner toilets at gas stations. They claimed that my credit card was declined, but but my credit card company contacted me to confirm whether I was making this charge which tells me that they are not placing a hold for a “deposit”. This is the first and last time I stay at an OYO hotel. I realize you get what you pay for, but I would have had a cleaner experience at a KOA campground. This motel should not be listed as a choice on an Expedia website.
- 1/5
The room is dirty, mold everywhere. The staff help to look for a different room but it did not work.
- 1/5
The room is dirty, mold everywhere. The staff help to look for a different room but it did not work.
- 1/5
From what I saw, the property was rough. Bad area. Had lots of drug assocs hanging out outside of the place and it did not feel like a safe environment
- 1/5
From what I saw, the property was rough. Bad area. Had lots of drug assocs hanging out outside of the place and it did not feel like a safe environment
- 1/5
Really run down motel. I stayed for a week and constantly had to ask for toilet paper. Bad part of town homeless everywhere.
- 1/5
Really run down motel. I stayed for a week and constantly had to ask for toilet paper. Bad part of town homeless everywhere.
- 3/5
I thought I was not available this hotel room. At least mine is okay for my receive. I'm so relief.
- 3/5
I thought I was not available this hotel room. At least mine is okay for my receive. I'm so relief.
- 1/5
I felt so unsafe there. You check in, in a smoke shop where there are hobos hanging around. Only one light in the main area worked, hole in the wall I had to use a towel to cover, the toilet didn’t flush, there were while globs of stuff where the towels on the counter were and no tv remote but a tv? I felt So unsafe to even leave my stuff in the room. I left and checked out immediately. I’m SOOOO disappointed and disgusted
- 1/5
I felt so unsafe there. You check in, in a smoke shop where there are hobos hanging around. Only one light in the main area worked, hole in the wall I had to use a towel to cover, the toilet didn’t flush, there were while globs of stuff where the towels on the counter were and no tv remote but a tv? I felt So unsafe to even leave my stuff in the room. I left and checked out immediately. I’m SOOOO disappointed and disgusted
- 1/5
Then when i enter the room there were stains all over the floor, the bed mattress had stains all over it so i felt very uncomfortable, and my door was missing parts of it at the bottom. And the curtains in the shower were missing hooks
- 1/5
Then when i enter the room there were stains all over the floor, the bed mattress had stains all over it so i felt very uncomfortable, and my door was missing parts of it at the bottom. And the curtains in the shower were missing hooks
- 1/5
The worst hotel I’ve ever seen, mold all over, the carpet was soaked
- 1/5
The worst hotel I’ve ever seen, mold all over, the carpet was soaked
- 1/5
Do. Not. Go. Here.
- 1/5
Do. Not. Go. Here.
- 1/5
OYÓ Motel is dump; not worth 1 star. Dilapidated and run by an arrogant and rude man. You are trying to charge me as no-show. I instructed my credit card company NOT pay the charge. I suggest Expedia drop this motel off it's list. Let me be clear: I went there and decided not to stay.
- 1/5
OYÓ Motel is dump; not worth 1 star. Dilapidated and run by an arrogant and rude man. You are trying to charge me as no-show. I instructed my credit card company NOT pay the charge. I suggest Expedia drop this motel off it's list. Let me be clear: I went there and decided not to stay.
- 4/5
You get what you paid for ! Be ready to walk or uber/lyft
- 4/5
You get what you paid for ! Be ready to walk or uber/lyft
- 1/5
It was the most terrible and horrible accommodation I have ever used. When I entered the room, it smelled strongly of marijuana. The window couldn't be closed and was detached, resting on the window frame. Of course, I complained about these issues, but the staff said there were no rooms available for a change. I had no other choice but to sleep in a very cold and unsafe room. I will never stay at this accommodation again. I absolutely do not recommend it.
- 1/5
It was the most terrible and horrible accommodation I have ever used. When I entered the room, it smelled strongly of marijuana. The window couldn't be closed and was detached, resting on the window frame. Of course, I complained about these issues, but the staff said there were no rooms available for a change. I had no other choice but to sleep in a very cold and unsafe room. I will never stay at this accommodation again. I absolutely do not recommend it.
- 1/5
Of course, I don’t know whose fault it is—Expedia’s or the hotel’s—but this is a very irresponsible way to handle things. It’s definitely frustrating and disappointing, and honestly, I wouldn’t wish this experience on anyone.
- 1/5
Of course, I don’t know whose fault it is—Expedia’s or the hotel’s—but this is a very irresponsible way to handle things. It’s definitely frustrating and disappointing, and honestly, I wouldn’t wish this experience on anyone.
- 1/5
Oyo messed up my plan. Oasis managed / having tieup with Oyo didn't had clue what's happening in Oasis. When I reached the property they told no rooms available and I was stranded for about 3 hrs until Expedia helped out to find another property. It was such a terrible experience.
- 1/5
Oyo messed up my plan. Oasis managed / having tieup with Oyo didn't had clue what's happening in Oasis. When I reached the property they told no rooms available and I was stranded for about 3 hrs until Expedia helped out to find another property. It was such a terrible experience.
- 1/5
Front desk was asking inappropriate questions and I was charged double for a deposit that I will be disputing with my bank
- 1/5
Front desk was asking inappropriate questions and I was charged double for a deposit that I will be disputing with my bank
- 4/5
I was only there for a night, but I enjoyed it!
- 4/5
I was only there for a night, but I enjoyed it!
- 1/5
I never stayed here because they overbooked & didn’t have a room for me.
- 1/5
I never stayed here because they overbooked & didn’t have a room for me.
- 1/5
Rooms look more like a jail, staff unfriendly, I lost my key somewhere in the room and they didn’t return security deposit because of it
- 1/5
Rooms look more like a jail, staff unfriendly, I lost my key somewhere in the room and they didn’t return security deposit because of it
- 1/5
It was bad. I left a note and was not granted entry
- 1/5
It was bad. I left a note and was not granted entry
- 1/5
Crappy stinky dirty motel. Very sketchy unsafe. Druggies and hookers everywhere refused to give money back. Didn’t even bother to stay here
- 1/5
Crappy stinky dirty motel. Very sketchy unsafe. Druggies and hookers everywhere refused to give money back. Didn’t even bother to stay here
- 1/5
Unsafe, dirty, no customer service and no front desk.
- 1/5
Unsafe, dirty, no customer service and no front desk.
- 1/5
Horribly dirty. Place was never cleaned as evidenced by the pee stains and hairs on the toilet (see photo). Bathroom door had been punched and was repaired by placing a piece of wood to cover the hole (see photo). The bathtub was peeling like burned skin and dirty and the shower curtain was held up with electrical tape. Curtain was sagging because it was held up by only 3 rings. (See photo). Light switch broken with exposed metal. Electrical hazard? Light switch in bathroom had “do not use” written on the wall. (See photo) bed was lumpy and dirty. No trash can anywhere. Carpet and walls are stained like crazy. And last but not least, druggies, homeless and prostitutes surround the motel
- 1/5
Horribly dirty. Place was never cleaned as evidenced by the pee stains and hairs on the toilet (see photo). Bathroom door had been punched and was repaired by placing a piece of wood to cover the hole (see photo). The bathtub was peeling like burned skin and dirty and the shower curtain was held up with electrical tape. Curtain was sagging because it was held up by only 3 rings. (See photo). Light switch broken with exposed metal. Electrical hazard? Light switch in bathroom had “do not use” written on the wall. (See photo) bed was lumpy and dirty. No trash can anywhere. Carpet and walls are stained like crazy. And last but not least, druggies, homeless and prostitutes surround the motel
- 1/5
The pictures on the app did not match the property was very disappointing
- 1/5
The pictures on the app did not match the property was very disappointing
- 1/5
I booked a reservation under the impression of the photos they provide of their rooms and property...which as I learned, are completely different rooms at a completely different location. My room was disgusting and the area was unsafe for a single female. My room had a filthy tub which constantly ran water and made noise, it was also filled with some type of debris, and the lever was installed jammed into the floor. There was no phone to call the front office (which was located inside a convenience store,) and so to contact staff, you need to step outside into a dark alleyway parking lot amd walk to the store. My smoke detector was broken and hanging, ceiling was deterioting, wall tiles were falling off, no soap, no TV remote, outlets all overheated, and no bathroom doors, everything was totally exposed. When I walked to the office to mention the issues, I was told maintenance would be sent (waited 20 minutes, no one ever came.) I had asked, "what is maintenance going to do about no bathroom doors?" The staff said, "there's no bathroom doors in any of the rooms here or in this area, thats just how it is," (which is obviously untrue.) I then asked, "so if I had friends coming here to get ready for a night out, I'd have to leave my own room and wait outside if one of them needed the bathroom?" He just shrugged...so I showed him the photos of the bathroom doors advertised for their motel, and he stopped talking. Horrible experience, I have photos of everything.
- 1/5
I booked a reservation under the impression of the photos they provide of their rooms and property...which as I learned, are completely different rooms at a completely different location. My room was disgusting and the area was unsafe for a single female. My room had a filthy tub which constantly ran water and made noise, it was also filled with some type of debris, and the lever was installed jammed into the floor. There was no phone to call the front office (which was located inside a convenience store,) and so to contact staff, you need to step outside into a dark alleyway parking lot amd walk to the store. My smoke detector was broken and hanging, ceiling was deterioting, wall tiles were falling off, no soap, no TV remote, outlets all overheated, and no bathroom doors, everything was totally exposed. When I walked to the office to mention the issues, I was told maintenance would be sent (waited 20 minutes, no one ever came.) I had asked, "what is maintenance going to do about no bathroom doors?" The staff said, "there's no bathroom doors in any of the rooms here or in this area, thats just how it is," (which is obviously untrue.) I then asked, "so if I had friends coming here to get ready for a night out, I'd have to leave my own room and wait outside if one of them needed the bathroom?" He just shrugged...so I showed him the photos of the bathroom doors advertised for their motel, and he stopped talking. Horrible experience, I have photos of everything.
- 1/5
Dirty ac doesn’t work not what is pictired
- 1/5
Dirty ac doesn’t work not what is pictired
- 1/5
The property was not the same as the pictures and the office/smokeshop worker assaulted a kid and refused me a refund when seeing the room with no locks and homeless standing around the doorsay
- 1/5
The property was not the same as the pictures and the office/smokeshop worker assaulted a kid and refused me a refund when seeing the room with no locks and homeless standing around the doorsay
- 1/5
Booked back in September arrived on 11/6/2024 got there to check in and guy behind couter said i wasnt in the system and his rooms were all booked. And didnt offer refund. Had to try to find another hotel at 11 30 pm while being exauted from traveling and rates were so high booking last minute. After many phone calls and emails finally got a refund.. should have been compensated for all the hassle and frustration... good luck
- 1/5
Booked back in September arrived on 11/6/2024 got there to check in and guy behind couter said i wasnt in the system and his rooms were all booked. And didnt offer refund. Had to try to find another hotel at 11 30 pm while being exauted from traveling and rates were so high booking last minute. After many phone calls and emails finally got a refund.. should have been compensated for all the hassle and frustration... good luck
- 1/5
Smell, cleanliness, amenity, and facility building are the worst I’ve ever experienced.
- 1/5
Smell, cleanliness, amenity, and facility building are the worst I’ve ever experienced.
- 4/5
Decent spot for crashing, found the property at last moment and booked it. Was a bit surprised but its very convenient location & pricing wise. Perfect place to crash if you are a bagpacker or someone used to hostel life.
- 4/5
Decent spot for crashing, found the property at last moment and booked it. Was a bit surprised but its very convenient location & pricing wise. Perfect place to crash if you are a bagpacker or someone used to hostel life.
- 1/5
But they told me we have rooms available, and I saw the pictures, so we think is a good idea. Wrong answer: Completely different with all pictures. Bad experience bad Bed, they give me just one paper towel, they give me just one towel to share with my husband. No shampoo or at least soap. Please verified that before continuing share false information.
- 1/5
But they told me we have rooms available, and I saw the pictures, so we think is a good idea. Wrong answer: Completely different with all pictures. Bad experience bad Bed, they give me just one paper towel, they give me just one towel to share with my husband. No shampoo or at least soap. Please verified that before continuing share false information.
- 1/5
Didn’t even check in the location was terrible. Not what I was expecting at all. Didn’t feel safe to even step out of my car. Please make sure you are selected the correct OYO because this motel was not acceptable.
- 1/5
Didn’t even check in the location was terrible. Not what I was expecting at all. Didn’t feel safe to even step out of my car. Please make sure you are selected the correct OYO because this motel was not acceptable.
- 1/5
This was without a doubt THE WORST experience I have EVER had with ANY stay (worse than the similar low-budget motel we stayed at in Roswell just before COVID, where police raided someone’s room & we had to walk past the busted door and several police vehicles to get to breakfast). So: before our flight even left Texas Sat eve (5:30p in Vegas), I called OYO Oasis to advise our flight was delayed, moving our arrival time to after the midnight check-in deadline, & inquire if late check-in was ok (2-night stay). Spoke to front desk agent, he verified my reservation details & asked how late the flight was going to be. I specifically said we were scheduled to arrive around midnight, so 12:30-1/1:30a for a Lyft to get us there, but could be later if there were further flight delays. He mumbled for a few secs before telling me that it would be ok, he would make sure a room would be available for us “no matter what”. Great! Lyft dropped us off at 1:31a and I went to check-in with night audit clerk. “We don’t have any room.” Explained details of earlier call. “You didn’t talk to me”, “I have been here all day”, “not my fault”. Tried showing proof of calls to them and OYO Corp: same replies, 0 Fs given. So my teen daughter and I were left to walk the squalid streets in fear until 5a searching for a place to stay (praise Odin for the kind mgr at Circus Circus). Had I been told no late check-in when I called, I would have cxl’d & found an alt stay. If $ is an issue, stay at the Shalimar.
- 1/5
This was without a doubt THE WORST experience I have EVER had with ANY stay (worse than the similar low-budget motel we stayed at in Roswell just before COVID, where police raided someone’s room & we had to walk past the busted door and several police vehicles to get to breakfast). So: before our flight even left Texas Sat eve (5:30p in Vegas), I called OYO Oasis to advise our flight was delayed, moving our arrival time to after the midnight check-in deadline, & inquire if late check-in was ok (2-night stay). Spoke to front desk agent, he verified my reservation details & asked how late the flight was going to be. I specifically said we were scheduled to arrive around midnight, so 12:30-1/1:30a for a Lyft to get us there, but could be later if there were further flight delays. He mumbled for a few secs before telling me that it would be ok, he would make sure a room would be available for us “no matter what”. Great! Lyft dropped us off at 1:31a and I went to check-in with night audit clerk. “We don’t have any room.” Explained details of earlier call. “You didn’t talk to me”, “I have been here all day”, “not my fault”. Tried showing proof of calls to them and OYO Corp: same replies, 0 Fs given. So my teen daughter and I were left to walk the squalid streets in fear until 5a searching for a place to stay (praise Odin for the kind mgr at Circus Circus). Had I been told no late check-in when I called, I would have cxl’d & found an alt stay. If $ is an issue, stay at the Shalimar.
- 1/5
Dirty, nothing offered. Water was brown, room had mold and weird smell
- 1/5
Dirty, nothing offered. Water was brown, room had mold and weird smell
- 5/5
Overall the stay was great! No complaints
- 5/5
Overall the stay was great! No complaints
- 1/5
Dirty. Asked for extra pillow and they said they cannot provide me one extra pillow. Washroom was dirty and the flush didn’t work properly. Overall a terrible experience.
- 1/5
Dirty. Asked for extra pillow and they said they cannot provide me one extra pillow. Washroom was dirty and the flush didn’t work properly. Overall a terrible experience.
- 1/5
The room has visible mold all over the bathroom and air-conditioner holes in the bathroom door.
- 1/5
The room has visible mold all over the bathroom and air-conditioner holes in the bathroom door.
- 1/5
Would not stay there again
- 1/5
Would not stay there again
- 1/5
This is one of the filthiest place Ihave ever stayed in Las Vegas. The bathroom was not flushed when I went in, toilet paper hanger was broken, shower curtain was filthy, shower itself was so filthy you won't want to get in there. Room wasn't clean, bed sheets were dirty. I wouldn't ever stay here even if it's free.
- 1/5
This is one of the filthiest place Ihave ever stayed in Las Vegas. The bathroom was not flushed when I went in, toilet paper hanger was broken, shower curtain was filthy, shower itself was so filthy you won't want to get in there. Room wasn't clean, bed sheets were dirty. I wouldn't ever stay here even if it's free.
- 1/5
The whole experience was horrible. Its dirty period. Also we asked for a king bed and they said they gave it away. So we said the queen was ok but the whole room was NOT what was on the pictures. This was one of the worst stays ever how can they lie and usr the new OYO pictures.
- 1/5
The whole experience was horrible. Its dirty period. Also we asked for a king bed and they said they gave it away. So we said the queen was ok but the whole room was NOT what was on the pictures. This was one of the worst stays ever how can they lie and usr the new OYO pictures.
- 1/5
It was terrible. The room was dirty, seemed like no one cleaned them. Bathroom leaked, sheets were stained. It was a bad experience. Payed extra for 2 beds and we received 1 bed for 4 people.
- 1/5
It was terrible. The room was dirty, seemed like no one cleaned them. Bathroom leaked, sheets were stained. It was a bad experience. Payed extra for 2 beds and we received 1 bed for 4 people.
- 1/5
Bugs found in the sink decor looks extremely outdated. Stain sheets, stain curtains, pretty confident somebody died in here
- 1/5
Bugs found in the sink decor looks extremely outdated. Stain sheets, stain curtains, pretty confident somebody died in here
- 1/5
Terrible! The room was nasty and the smells from the bathroom is bad, the bathrooms it wasn’t clean when we check in and the TV is not working I have to cover my nose all night. On that day mostly of the hotels are book anyhow I would never go back.
- 1/5
Terrible! The room was nasty and the smells from the bathroom is bad, the bathrooms it wasn’t clean when we check in and the TV is not working I have to cover my nose all night. On that day mostly of the hotels are book anyhow I would never go back.
- 1/5
- 1/5
- 1/5
I checked in to the motel and immediately checked out. The room was not what I was expecting. There were weird people outside making noises. What I did not like about the room was that I was expecting what I saw on pictures before I booked the room and once I saw the room I was horribly uncomfortable and disappointed. The room walls were stained and dirty. The air conditioner was not working properly. The bed frame had a booger on it. The towels were placed out on a dirty table rather than in the bathroom. The carpet floors were not vacuumed. The bathroom door was hard to close and open. Overall not a recommended place. The area in which the motel was located was fantastic because it is close to the Las Vegas strip! But if they cleaned the room properly I would have stayed there. The service was average he had some trouble understanding me but overall knew I was unsatisfied with my experience. Hopefully I get my refund back like he said I would. Hope this helps others!
- 1/5
I checked in to the motel and immediately checked out. The room was not what I was expecting. There were weird people outside making noises. What I did not like about the room was that I was expecting what I saw on pictures before I booked the room and once I saw the room I was horribly uncomfortable and disappointed. The room walls were stained and dirty. The air conditioner was not working properly. The bed frame had a booger on it. The towels were placed out on a dirty table rather than in the bathroom. The carpet floors were not vacuumed. The bathroom door was hard to close and open. Overall not a recommended place. The area in which the motel was located was fantastic because it is close to the Las Vegas strip! But if they cleaned the room properly I would have stayed there. The service was average he had some trouble understanding me but overall knew I was unsatisfied with my experience. Hopefully I get my refund back like he said I would. Hope this helps others!
- 1/5
This was nothing like the pictures . A/C was broken and you need a $40 fee for 2 remotes that I did not use. Smelled moldy , stains on floor , shower was disgusting with dirt and hair on walls , toilet was dirty all around as well as bathroom floor . I did not feel safe . I took one look and checked out immediately.
- 1/5
This was nothing like the pictures . A/C was broken and you need a $40 fee for 2 remotes that I did not use. Smelled moldy , stains on floor , shower was disgusting with dirt and hair on walls , toilet was dirty all around as well as bathroom floor . I did not feel safe . I took one look and checked out immediately.
- 3/5
Even the morning is a big day for sure when I was check out.
- 3/5
Even the morning is a big day for sure when I was check out.
- 1/5
The only good thing about this place was it was close to where I needed to be. Otherwise absolutely disgusting. There was, what looked like semen, in the bathtub. The shower was not clean nor the toilet. There were stains on everything. The walls the floor and the ceiling. It looks like they used a wet paper towel to clean the mirror. We got a smoking room since it was cheaper, but it had the worst mildew stench. The sheets were ripped thank goodness we always bring a blanket and pillow. If all the other hotels weren’t already booked or priced due to the festival we would have stayed elsewhere. The pictures due not show the true condition on this place.
- 1/5
The only good thing about this place was it was close to where I needed to be. Otherwise absolutely disgusting. There was, what looked like semen, in the bathtub. The shower was not clean nor the toilet. There were stains on everything. The walls the floor and the ceiling. It looks like they used a wet paper towel to clean the mirror. We got a smoking room since it was cheaper, but it had the worst mildew stench. The sheets were ripped thank goodness we always bring a blanket and pillow. If all the other hotels weren’t already booked or priced due to the festival we would have stayed elsewhere. The pictures due not show the true condition on this place.
- 1/5
Room was disgusting and filthy, it was not cleaned. Dirt on the walls and in the bath tubs. In the morning I asked for late check out and one of the men said 11:30am no charge, then a different man knocked on my door at 10:50am saying we need to check out now. I told him what the first man said he disagreed with me and demanded I leave now. Not worth the 120$ I paid for it. Do not stay at the OYO motel.
- 1/5
Room was disgusting and filthy, it was not cleaned. Dirt on the walls and in the bath tubs. In the morning I asked for late check out and one of the men said 11:30am no charge, then a different man knocked on my door at 10:50am saying we need to check out now. I told him what the first man said he disagreed with me and demanded I leave now. Not worth the 120$ I paid for it. Do not stay at the OYO motel.
- 1/5
Horrible experience. It's very deceiving when there are 2 different locations with the same name hotel. Where one is the hotel and casino, and another is a completely different address. I went to the hotel and casino to check in only for them to tell me it is a different location!!!
- 1/5
Horrible experience. It's very deceiving when there are 2 different locations with the same name hotel. Where one is the hotel and casino, and another is a completely different address. I went to the hotel and casino to check in only for them to tell me it is a different location!!!
- 1/5
No hubo ospedaje Nos cancelaron la recervacion .porque todas las abitaciones se les estaba metiendo el agua por el techo..ese hotel está demasiado viejo.es todo lo contrario a lo que ves en la página. Jamás lo volvería a recervar .solo espero qué me reembolsen mi dinero .
- 1/5
No hubo ospedaje Nos cancelaron la recervacion .porque todas las abitaciones se les estaba metiendo el agua por el techo..ese hotel está demasiado viejo.es todo lo contrario a lo que ves en la página. Jamás lo volvería a recervar .solo espero qué me reembolsen mi dinero .
- 1/5
They closed cause due of a flood inside the rooms....
- 1/5
They closed cause due of a flood inside the rooms....
- 1/5
This property should be removed from Expedia's listing. The room and property were nothing like pictured. I didn't even stay the night. The neighborhood was super sketchy and the room door (barely) locked. I was so disgusted. Found another place to stay.
- 1/5
This property should be removed from Expedia's listing. The room and property were nothing like pictured. I didn't even stay the night. The neighborhood was super sketchy and the room door (barely) locked. I was so disgusted. Found another place to stay.
- 2/5
This is a very old motel and very dated. The tv didn't work, but either did anything else. The bed had no blanket. The property is in a major state of disrepair. It has no amenities....i mean none, unless you are talking the 2 Marijuana shops across the street. It is, however, remarkably safe inside the enclosed (trashed out) compound. I literally parked my pickup 3 feet from the door. As i was just traveling thru Vegas, i has no desire to walk a mile like you do at the casinos frim vehicle to room.
- 2/5
This is a very old motel and very dated. The tv didn't work, but either did anything else. The bed had no blanket. The property is in a major state of disrepair. It has no amenities....i mean none, unless you are talking the 2 Marijuana shops across the street. It is, however, remarkably safe inside the enclosed (trashed out) compound. I literally parked my pickup 3 feet from the door. As i was just traveling thru Vegas, i has no desire to walk a mile like you do at the casinos frim vehicle to room.
- 2/5
Broken bed, stains on the carpet, holes in carpet, dirt and grime everywhere, bare wires hanging out of appliances and freezing cold (painted breezeblock bricks for walls). Heater did not work as the wiring was cut. Had to sleep with clothes on. There was a hole in the wall that you could see to the outside. There were a group of homeless drug addicts directly behind our room making fires and the smoke/smell was coming into the room through the hole, smelt like they were burning plastic. Owner 'forgot' to return our deposit when we returned keys. Hotel in a bad area. Furthermore, paid well over the odds for this property as it was for New Year.
- 2/5
Broken bed, stains on the carpet, holes in carpet, dirt and grime everywhere, bare wires hanging out of appliances and freezing cold (painted breezeblock bricks for walls). Heater did not work as the wiring was cut. Had to sleep with clothes on. There was a hole in the wall that you could see to the outside. There were a group of homeless drug addicts directly behind our room making fires and the smoke/smell was coming into the room through the hole, smelt like they were burning plastic. Owner 'forgot' to return our deposit when we returned keys. Hotel in a bad area. Furthermore, paid well over the odds for this property as it was for New Year.
- 1/5
Unfortunately I wouldn’t recommend it at all. The place seems to be under construction but I didn’t see anyone working there. There was trash everywhere. Would never come back nor would recommend it to anyone!!
- 1/5
Unfortunately I wouldn’t recommend it at all. The place seems to be under construction but I didn’t see anyone working there. There was trash everywhere. Would never come back nor would recommend it to anyone!!
- 2/5
This is hole in a wall one night stay last resort option. Very old and the mattress was very uncomfortable
- 2/5
This is hole in a wall one night stay last resort option. Very old and the mattress was very uncomfortable
- 1/5
Front desk took $20 from me for a key deposit and I never got that back the place was absolutely filthy inside and throughout the property I would prefer to have my money back on this transaction and will never come back
- 1/5
Front desk took $20 from me for a key deposit and I never got that back the place was absolutely filthy inside and throughout the property I would prefer to have my money back on this transaction and will never come back
- 1/5
Nice staff, facility was lacking.
- 1/5
Nice staff, facility was lacking.
- 1/5
Couldnt find our reservation when we got there and was rude with us about it. We ended up having to pay and stay somewhere else. Still waiting to see if they reinburse us Very disappointed
- 1/5
Couldnt find our reservation when we got there and was rude with us about it. We ended up having to pay and stay somewhere else. Still waiting to see if they reinburse us Very disappointed
- 1/5
Worst hotel ever seen. I move to a different hotel. Did not stay. Horrible room. 22 images I could send you of the dirty room. You are out of your mind to offer a room like that.
- 1/5
Worst hotel ever seen. I move to a different hotel. Did not stay. Horrible room. 22 images I could send you of the dirty room. You are out of your mind to offer a room like that.
- 1/5
The walls and the door where full of grime. The bathroom wasnt cleaned the toilet wasnt clean. It was was so disgusting i had to leave and find a new hotel.
- 1/5
The walls and the door where full of grime. The bathroom wasnt cleaned the toilet wasnt clean. It was was so disgusting i had to leave and find a new hotel.
- 1/5
It is positioned near two low cost chain diners, IHOP and Dennys, as well as a couple of local eateries, though I did not try them during my thankfully short stay. That is the only good thing I can say about the property. The property itself should be condemned. It was like staying in a third world country, but still paying American prices. I don't mind staying at low budget inns, but this was amazing worse than I ever would have expected. If it is not, it should be criminal to not only bait and switch with the pictures depicting the property on Expedia, but to allow them to operate in such a deplorable condition. All the bad reviews (I should have read ahead of time) only scratch the surface of how bad this place is. I am very disappointed in Expedia for continuing to offer it after so many horrendous reviews.
- 1/5
It is positioned near two low cost chain diners, IHOP and Dennys, as well as a couple of local eateries, though I did not try them during my thankfully short stay. That is the only good thing I can say about the property. The property itself should be condemned. It was like staying in a third world country, but still paying American prices. I don't mind staying at low budget inns, but this was amazing worse than I ever would have expected. If it is not, it should be criminal to not only bait and switch with the pictures depicting the property on Expedia, but to allow them to operate in such a deplorable condition. All the bad reviews (I should have read ahead of time) only scratch the surface of how bad this place is. I am very disappointed in Expedia for continuing to offer it after so many horrendous reviews.
- 1/5
Everything was full of dust, the bathroom tiles were broken, the AC was full of dust smelled like moled inside, the mirrors were super dirty. I had to cancel the reservation and having to go somewhere else the day I got there
- 1/5
Everything was full of dust, the bathroom tiles were broken, the AC was full of dust smelled like moled inside, the mirrors were super dirty. I had to cancel the reservation and having to go somewhere else the day I got there
- 1/5
I checked in and checked out right away. Walking up to the room, I noticed there were holes I the door and the door knob was extremely loose on the door, not safe. It was hard to open the door, once I finally opened the door and got in the room, the door didn’t lock the dead bolt hole wasn’t lined up correctly and the entire door was damaged. Honestly, might as well replace the door.The interior of the room was awful. The carpet was black and you could still see stains and shoe prints, the lights flickering, the walls looked neat up, the bathroom was gross (toilet and shower), the shower curtain was broken and again the lighting in the bathroom was terrible. Book at your own risk.
- 1/5
I checked in and checked out right away. Walking up to the room, I noticed there were holes I the door and the door knob was extremely loose on the door, not safe. It was hard to open the door, once I finally opened the door and got in the room, the door didn’t lock the dead bolt hole wasn’t lined up correctly and the entire door was damaged. Honestly, might as well replace the door.The interior of the room was awful. The carpet was black and you could still see stains and shoe prints, the lights flickering, the walls looked neat up, the bathroom was gross (toilet and shower), the shower curtain was broken and again the lighting in the bathroom was terrible. Book at your own risk.
- 1/5
Absolutely terrible place to stay. Staff does not speak English, they communicate via Google translate; very shady practices around credit card processing and paperwork, took me a lot of fighting to get a copy of my charges. The hotel area is a disaster war zone with rats running at night; and the room is so unclean that I had to lay towels on the floor to walk and slept in a sleeping bag that I luckily had in my car. Broken door locks, non-working lights - in reality its nothing like you see on nice site photoes. This place should be sanitized and re-built from ground up - an apocalyptic war zone in the middle of a civilized block.
- 1/5
Absolutely terrible place to stay. Staff does not speak English, they communicate via Google translate; very shady practices around credit card processing and paperwork, took me a lot of fighting to get a copy of my charges. The hotel area is a disaster war zone with rats running at night; and the room is so unclean that I had to lay towels on the floor to walk and slept in a sleeping bag that I luckily had in my car. Broken door locks, non-working lights - in reality its nothing like you see on nice site photoes. This place should be sanitized and re-built from ground up - an apocalyptic war zone in the middle of a civilized block.
- 2/5
Was it the lack of “regular” tourists or the present of face tatted neighbor or the drug user who was howling at the street all night that made our stay feel unsafe, probably. The sheets and towels were clean. The floors, walls and overall appearance was untidy. If it’s just two women traveling, might be worth it to look for another spot. I do give thanks for the friendly staff for being kind.
- 2/5
Was it the lack of “regular” tourists or the present of face tatted neighbor or the drug user who was howling at the street all night that made our stay feel unsafe, probably. The sheets and towels were clean. The floors, walls and overall appearance was untidy. If it’s just two women traveling, might be worth it to look for another spot. I do give thanks for the friendly staff for being kind.
- 1/5
This was the worst hotel I’ve ever stayed at. I’ve stayed at a lot of hotels over the years. This hotel was terrible the door of my hotel room barely could lock. I had to play with it for a while to get it a lock. When I flushed the toilet, the tank, never filled with water, causing the water to run and make noise all night. The room was in horrible condition. I had a hole in my ceiling in my room. I still try to make the best and took a short nap on my bed. When I woke out from my short nap, there was a bug crawling on the sheet. I couldn’t take anymore of this hotel, so I just ended up sleeping in the car for a couple hours. After I woke up from my nap in the car, I checked out and moved on.
- 1/5
This was the worst hotel I’ve ever stayed at. I’ve stayed at a lot of hotels over the years. This hotel was terrible the door of my hotel room barely could lock. I had to play with it for a while to get it a lock. When I flushed the toilet, the tank, never filled with water, causing the water to run and make noise all night. The room was in horrible condition. I had a hole in my ceiling in my room. I still try to make the best and took a short nap on my bed. When I woke out from my short nap, there was a bug crawling on the sheet. I couldn’t take anymore of this hotel, so I just ended up sleeping in the car for a couple hours. After I woke up from my nap in the car, I checked out and moved on.
- 1/5
Horrible
- 1/5
Horrible
- 1/5
We didn’t stay
- 1/5
We didn’t stay
- 1/5
There were beds stack outside of a room should have known there was something going on in my bed I didn't sit on bed because I always look so I unfolded the blankets and waited until I saw something and there they were Vegas is infested!!
- 1/5
There were beds stack outside of a room should have known there was something going on in my bed I didn't sit on bed because I always look so I unfolded the blankets and waited until I saw something and there they were Vegas is infested!!
- 1/5
Cigarette butts behind the toilet. Stains everywhere. Woke up in the middle of the night with a cockroach on my bed. It’s one of the cheapest options in Vegas but totally not worth it.
- 1/5
Cigarette butts behind the toilet. Stains everywhere. Woke up in the middle of the night with a cockroach on my bed. It’s one of the cheapest options in Vegas but totally not worth it.
- 1/5
Door locks loose, odor in room, dead cockroach on floor, iron burn on carpet, toenail clippings left inside one of the bedside drawers, very limited parking. Staff was friendly. We did not end up staying for the night and left almost immediately after check-in.
- 1/5
Door locks loose, odor in room, dead cockroach on floor, iron burn on carpet, toenail clippings left inside one of the bedside drawers, very limited parking. Staff was friendly. We did not end up staying for the night and left almost immediately after check-in.
- 1/5
Old place.. clean was bad.. I felt unsafe.. I can't recommend this place at all. Old tv... old bed... no shower supplies...
- 1/5
Old place.. clean was bad.. I felt unsafe.. I can't recommend this place at all. Old tv... old bed... no shower supplies...
- 2/5
The pictures are not what the room looks like. There were cockroaches in the shower and kitchen. Furniture is in bad condition. The walls and doors are damaged. The price is outrageous for what you get.
- 2/5
The pictures are not what the room looks like. There were cockroaches in the shower and kitchen. Furniture is in bad condition. The walls and doors are damaged. The price is outrageous for what you get.
- 1/5
Worst hotel or motel I've stayed in since the 70s. Furnished like a prison, nothing on the walls. A/C didn't work right. Toilet broken, shower didn't work at all. The floor had some kind of pad from an outside cabana. Two small bars of soap, no shampoo. The curtains on the window barely hung. The TV was a relic from 20 years ago. If they don't refund me in full we're headed to court for fraud.
- 1/5
Worst hotel or motel I've stayed in since the 70s. Furnished like a prison, nothing on the walls. A/C didn't work right. Toilet broken, shower didn't work at all. The floor had some kind of pad from an outside cabana. Two small bars of soap, no shampoo. The curtains on the window barely hung. The TV was a relic from 20 years ago. If they don't refund me in full we're headed to court for fraud.
- 4/5
Had some challenges at the beginning but made the best of it. Front desk easy to work with.
- 4/5
Had some challenges at the beginning but made the best of it. Front desk easy to work with.
- 1/5
Very dirty, old, limited toilet tissue, smelly, in an unsafe area.
- 1/5
Very dirty, old, limited toilet tissue, smelly, in an unsafe area.
- 1/5
The management and staff were incredibly unprofessional and utterly unhelpful. They seemed disinterested in resolving any of the issues and were dismissive of my concerns. When I brought up the air conditioning problem, they merely shrugged it off and offered no solution. Their lack of courtesy and disregard for the guests' comfort was shocking. His name was Mike.. Highly unprofessional staff! To make matters worse, the lack of adequate staff on duty was evident throughout my stay. The motel was understaffed, and it showed in the poor service and overall disorganization. The environment was downright unsafe. Dimly lit hallways, broken security locks on doors, and a general feeling of insecurity added to the unpleasantness of the stay. I did not feel safe leaving my room. As for the cleanliness, it was appalling. The bathrooms were filthy, and the rooms were infested with roaches and bugs. Expedia should be ashamed!
- 1/5
The management and staff were incredibly unprofessional and utterly unhelpful. They seemed disinterested in resolving any of the issues and were dismissive of my concerns. When I brought up the air conditioning problem, they merely shrugged it off and offered no solution. Their lack of courtesy and disregard for the guests' comfort was shocking. His name was Mike.. Highly unprofessional staff! To make matters worse, the lack of adequate staff on duty was evident throughout my stay. The motel was understaffed, and it showed in the poor service and overall disorganization. The environment was downright unsafe. Dimly lit hallways, broken security locks on doors, and a general feeling of insecurity added to the unpleasantness of the stay. I did not feel safe leaving my room. As for the cleanliness, it was appalling. The bathrooms were filthy, and the rooms were infested with roaches and bugs. Expedia should be ashamed!
- 1/5
I couldn’t check in because front desk said my reservation was canceled on the 15th. So I had to find other accommodation.
- 1/5
I couldn’t check in because front desk said my reservation was canceled on the 15th. So I had to find other accommodation.
- 1/5
This place was such a dump that even though we paid over $400 for 2 nights, we had to find somewhere else to stay. We called Expedia to tell them that it was horrendous. They tried to reach the manager, with me on hold for over an hour, and then they said that there was nothing they could do because they couldn’t reach the manager. Then said that they would email them. The desk worker wouldn’t let us in to see the room, but said we could only look through the window to see the room. There were flies all over the inside of the window buzzing around and it looked like the rooms were rented out by the hour to hookers. Expedia said it was there was only “one room left” but there were only 2 vehicles in the parking lot at 8pm when we arrived there. Unbelievable!!
- 2/5
dead cockroaches everywhere and only the bathroom light worked. kept hearing bats. ive had better sleep in the car than the bed provided.
- 5/5
It's private and quiet. I recommend the premium rooms . The staff is friendly and you don't pay till you get there. It awesome.
- 4/5
The motel was ok and price was not too bad. Motel does need a upgrade. Would recommend staying here only for one night only.
- 1/5
This is a third-world motel. This experience was absolutely horrendous. The hotel was extremely dirty, there was a rusty nail on the bathroom floor, and I don't think it had been cleaned in weeks. Not to mention, it cost $200+ and the customer service was worse than third world. This is an embarrassment to be on the Hotels.com platform. I have lost all faith in Hotels.com after this experience.
- 5/5
Plain Jane but cl an and affordable, plus great staff.
- 1/5
I’ve stayed in ghetto places but this place takes the cake!! The tile in the bathroom wasn’t even attached to the floor. The carpet wasn’t tacked down. The walls were painted bricks. The toilet wasn’t even sealed to the floor. There was huge cracks in the windows.
- 1/5
Dirty, shower didn't work. Price was way above the condition of the units. Chunks of soap all over the bathroom. Hair in tub.
- 1/5
The photos are a complete lie this place shouldn't even exist but it does. The room was hot and the air condition didn't work that well there was a mysterious bottle on the bottom of the bed that was either urine or apple juice but didn't want to find out. There was a marking of a upside down cross on the door with blood or red marker. The closet was borded up and the door wasn't secure enough to where I thought someone tried to open it when we settled in here. The man was nice and very kind but be aware when you come here because they don't allow refunds as well on the hotel there is a sign in the lobby that says it.
- 1/5
I had originally picked the OYO thinking it was the big casino. Pictures were falsely advertising this place. Sent me to a dump. It smelled like cigarettes, crack, musty. As we walked in the ac unit was broken you had to hit every button to turn it on. The bathroom looked as if it had never been cleaned. Broken shower tiles on the floor, toilet was wiggling. Outlets wouldn’t hold the phone charger plugs. It was literally so disgusting we did not stay. I felt tricked off the Hotels.com site. I am still waiting for a full refund.
- 1/5
This is a very scary property complete with razor wire and vagrants.
- 2/5
I took an Uber from the airport to the OYO Casino Hotel at 115 E Tropicana at 9pm. When I tried to check in, the woman at the desk told me my name and reservation were not in her system. I looked through my phone and found the Expedia confirmation, when I showed the clerk she said it was the OYO Oasis Motel. I told her I have stayed at the OYO Casino 2 other times but the clerk did not offer any help or explanation about the OYO Oasis, just looked for the next person to check in. I had to call another Uber, and they took me to the OYO Oasis at 1731 S Las Vegas Blvd, but the Uber driver warned me it is in a very bad part of town. When we got to the Hotel, it is a small motor inn, no casino, and there were no lights on in the hotel driveway or office (10pm). I was afraid to get out of the car, with strange homeless people walking around, so I asked the Uber driver to take me to another large hotel. I called Expedia and asked them to cancel my reservation and see if they could get a refund, since I had wanted to go to the OYO Casino, and had stayed there twice last year. I am very upset that I had to pay for the wrong hotel, and could not get a credit or anything. And I still had to pay for an AirBnB for the weekend.
- 1/5
Let's start with the property and area it's in. The area is as deep into the ghetto as you can get. There are homeless outside it's dirty and I'm pretty sure women of the night work out of this hotel and stay here with their pimps as well as see customers. I did not feel safe leaving the car outside so we parked across the street at the casino and had to pay valet. The room itself was made of concrete blocks that were painted in a safari theme. The entire room was a mural complete with palm trees a waterfall animals the ocean and a beach. When we walked into the room it was completely dark except for the daylight you could clearly see through one of the walls that had severe cracks all the way down. If someone punches that wall it's coming down for sure! There is no way this hotel is safe for humans to spend a night in. Every area of the roomhad something broken falling down and or missing. The handle to turn on the water in the bath tub fell off while I was trying to see the temp in the shower. The "hot tub" was absolutely disgusting! We went and bought comet to clean it out in hopes of using it. But there was no way to plug the tub so I just left the powder to hopefully motivate someone to actually clean the room. I don't mention how dirty the floors were. My socks turned black in less than an hr. The bed was hard and we were worried about bed bugs so we couldn't use the sheets or blankets. -0 STARS!
- 1/5
Time i saw the place and drive around. It’s not a safe place. I didn’t check in at all. Just let them me charge full. Always think my security and safety
- 1/5
Very dirty room. Nasty smell, dirty walls it was very unsanitary. Don’t waste your money. Pictures are false.
- 3/5
If you are checking into this place thinking that it might be a cute little Schitt’s Creek boutique you’d be mistaken. The carpets are old the beds are stiff the sheets and covers had cigarette burns the curtainsHad paint drippings on them as if they had been used for dropcloth. The bathroom had an old mildew curtain.
- 1/5
roaches in shower, toilet lose from floor carpet needed to be burned.. for $115 you should be ashamed of your charges for the dump
- 1/5
Nothing to like room was dirty, bathroom was dirty, cigarette’s by bed on floor, cigarette’s in toilet with urine. Carpet was crispy from being wet and dried. Overall disgusting. Got the body itches now thanks…👎
- 1/5
I pay for nothing dirty place poor quality l leave the room .l didn’t get refund
- 1/5
It was the worst motel I have ever stayed.No cleanness no maintenance just worthless.
- 1/5
place was a dump.did not stay there .Desk person at other OYO (on Trop)called it a hole.Please refund payment or will dispute charge with credit company for misrep
- 1/5
For $180.00 It should have been $20
- 1/5
No no and no again! The pictures on the site are in no way the reality!!!! Took pictures of the reality so if you want them...message me. I'm a travel agent and would never send my clients there!