DoubleTree by Hilton Las Vegas Airport

Nice place

The staff was very courteous.

Outstanding customer experience from the shuttle ride to check in to breakfast to check out! Fantastic team & stay! I would stay there again hands down!

Bed was very comfortable! Room was beautiful.

Expedia customers are treated as the least important Hilton customers, getting the worst room assignments, despite Hilton Honors status. I advise not staying here or other Hilton hotels.

needs improvement: body lotion and shower gel were almost empty. A/C was too loud to sleep

Loved the cleanliness and the quiet.

Staff

All the staff were friendly and the property was clean. Surprisingly even the bed wasn’t too uncomfortable (I’m old so all beds but my own are uncomfortable) and it was extremely convenient to ride the shuttle to the airport

Excellent rooms

Good

NO MORE COOKIES was really looking forward to the welcome chocolate chip cookie. Sad that they don’t do that anymore.

The shuttle driver was very helpful and courteous

How close it was to do things. The staff were very friendly and helpful. That I had to change rooms to a smaller room due to maintenance issues.

Clean room, staff was helpful, plenty of parking, wanted to try but didn't wake up early enough for the breakfast, will definitely come back when in Vegas

I've stayed here four other times. It's nice. Someone is at the desk late when I arrive. Very dependable.

Impeccably clean rooms and facilities

The employees were great, friendly, and helpful. I was not pleased with the cleanliness of my room. The phone was so dirty I was faraid to touch it with my ear. There was paper on the floor, bottle cap on the table, the sofa was very dusty. The table was smudged and sticky. Normally you don't have enough towels. I had enough towels for three people.

Bathroom sink didn’t drain so it backed up and left contents in the sink. Ew. Also, the AC didn’t function properly. When set to ‘On’ the fan would not run continuously, which was a problem because the AC cycled on for 2-3 minutes and then off for ~7 and this went on all night waking me up no less than 20 times. I got almost no sleep. Parking was a pain. There’s a secondary registration process and we learned it’s $13 per night after we were billed. No mention of the cost anywhere when signing up or at the front desk. Breakfast was good, but again no mention that it’s $20/plate for hotel hot buffet. We assumed it likely would be so we were not all that surprised, but c’mon, just advertise the price. In all, standard DoubleTree experience aside from the stopped drain, broken AC and misleading parking process. I would have given 4 stars had I gotten even and OK nights sleep.

The rooms were very clean and nice.

Love this place!

Close to airport and parking with the shuttle service

Perfect choice for an early-morning flight out of Las Vegas! We stayed here on our last night before a Sunday morning departure from Harry Reid International, and it exceeded every expectation. The airport shuttle worked like clockwork — no need for a taxi or Uber at the crack of dawn. Parking is available on site, which was convenient given our situation with a camper van. The real highlight, however, was breakfast. After a disappointing continental spread at a Marriott we'd stayed at earlier in our trip, this was a revelation: a generous, high-quality buffet with crispy bacon, fluffy scrambled eggs, fresh muffins, and proper orange juice. Exactly what you want before a long-haul flight. Clean rooms, friendly staff, and everything ran smoothly. Highly recommended for anyone needing a comfortable, hassle-free overnight stay near the airport. We'll be back.

Superb

Doubletree is a dependably high-quality hotel, so when we had a choice between other brand names and this one, we went for the Doubletree (you can't beat the cookies). Well away from the Vegas Strip with close access to services we needed, this hotel checked all our boxes. The room was large enough for our purposes, the bed was comfortable, everything worked, and the shower pressure and temperature controls were great. We were grateful for the restaurant in the hotel so we didn't have to go find dinner.

The room was not thoroughly cleaned. The staffing was poor.

I will definitely stay here again room clean staff friendly.

Excellent place! Near everything

Exceptional

Staff we're so nice! Clean spacious area all around!

I would recommend this hotel. Airport shuttle was a plus; friendly staff, nice decor in the rooms. No clock in the room was different. Overall my stay was nice and quiet besides the fire drill testing

The staff were super accommodating and nice! The place is clean and it was a smooth experience. Hotel and room were amazing and clean! Would definitely book again.

The parking was an issue.

Great choice for 24-Hour shuttle service to and from Las Vegas Airport

Loved my stay. Would stay here next time I come back to visit.

Good

Let’s face it, Vegas isn’t really kid friendly which was why I decided to stay off strip and also away from all the smoking from the casino. Double Tree was perfect near the airport, close enough to the strip for shopping and restaurants. I had my 10month old and a teenager and they loved the hotel

Clean, comfortable bedding

Clean, comfortable bedding

Great hotel. Warm cookies were a great way to get Checked in.

Location Nothing

Good

Location Nothing

Reasonably close to airport Spartan amenities, overall a bit worn

Reasonably close to airport Spartan amenities, overall a bit worn

Just a quick stopover after arriving on a late night, international flight and a morning domestic. Beds were comfortable and I slept well.

The room was spacious and clean, very very decent. It had a fridge to keep food or drinks cold, the blinds kept the room extremely dark, which I found amazing, the restroom was nice and modern, overall my stay was amazing. The staff were friendly and helpful, I will definitely stay here again. If you’re planning a Vegas trip, stay off the strip, cheaper and the quality is still good and get more for your dollar.

I informed the staff, they said they know about it, and it’s the carpet. No other resolution or offer.

My reservation was canceled with zero notice. Travelocity wasn’t even aware. Went to check in and the staff was rude and just said “it was sold out night and we don’t have anything anymore” No resolution, help or explanation. I had to find a room with my child at 10pm. Almost everything was sold out and luckily I had the means to get another room but not everyone does.

Clean room

First time staying at this hotel, and it was very good — the cleanliness, the facilities, and the service. I also like the location because it’s away from the noise, and it’s great that it doesn’t smell like cigarettes.

Convenient to airport.

When you're traveling with a child a rocking recliner would be nice to have in the room.

When you're traveling with a child a rocking recliner would be nice to have in the room.

Aiden got us in day of even with so many demands and after a longggg car ride being able to sleep was truly amazing !

Room was clean, comfortable, and the staff was very kind and professional.

Clean and peaceful

Oh staying at this hotel was probably the best night sleep we had since we arrived in Las Vegas 10/10 I would definitely recommend.

Excellent hotel. Close to the car rental return and the airport. Used the airport shuttle, very convenient.

Breakfast was not provided. Had to pay and quite pricey

Great plase for layover. Thank you

The location

The only downside to the place was the lighting in the restroom. The only light source was the bathroom mirror and inside the tub it was dark.

Hotel was nice and clean and room was large. Didn't like paying for parking, so if I would have known, I would have stayed another place. Only there for one night as I had an early am flight.

We stayed for a few hours, as a pit stop for the late red eye flight, very clean and close to restaurants and the car rental return place.

Location - easy access to the airport and very helpful staff. - They were very helpful and patient with my dad as he was having issues moving around.

Great location for “stay and park.” We stayed overnight before leaving from the airport for Easter weekend in Florida and came back to pick up our car - safely and economically parked while we were gone.

Great location for “stay and park.” We stayed overnight before leaving from the airport for Easter weekend in Florida and came back to pick up our car - safely and economically parked while we were gone.

They over book then you screwed because they you have to find else where to stay last min

We were allowed to check in early…Thanj you as we had been traveling early in the morning (3a CT)! Will recommend in the future.

Good experience

The room was clean and roomy enough for 4 people

Superb

Exceptional

Clean hotel, less than 10 mins drive to Airport, an Applebees open late next to hotel. Feels like they recently remodeled too.

Enjoyed our stay and the convenience to the airport. Did not appreciate having to pay for hotel parking.

Staff was amazing! Hotel lobby was clean and spacious. Lots of room to relax while waiting for shuttle service or even just to lounge. Rooms were nice, fresh linens, clean and also very spacious. Definitely will book again.

Good

Its a great option for those who are trying to save money

Need free breakfast The 2 hundred dollar deposit

Need free breakfast The 2 hundred dollar deposit

Good

Unfortunately breakfast is not included and parking fee as well.

I did not use the breakfast bar . Early flight. They had coffee ready.

Would book again 💕

Great stay!!!

The lobby looked great, but the room they assigned us smelled dirty, there was dust everywhere, and there was hair in the bathtub. They switched my room, but it wasn't much of a difference. I stayed for two nights and didn't receive any housekeeping service.

Parking is not free as advertised in Expedia when booking.

Exceptional

Superb

.

Very place to stay! Convenient to the airport! Great shuttle service!

The breakfast was surprisingly good and a reasonable price given the cost of food in Vegas. We didn’t use parking.

Breakfast was great

It was close to the rental car center, and that made it easy to take the rental car back.

We’ve always loved our stay here!

Staff...willing to help all the time. They needed more cookies.

They don’t allow early check in. I got there around 30 minutes before check in and desk staff told me they were going to help people before me sitting in the lobby. 10 minutes later they called me to check in then the person helping me said sorry you’re room is not available, come back in 20 minutes. I mean really?? BS Hilton.

They needed more cookies.

Very good

Very clean, well kept and comfortable. Two negatives: the parking fee was disguised using "self parking" with fee mentioned only when scrolling to bottom if pages. Though checkout was noon....people kept knocking on doors at 10 on staying housekeeping...disturbed our morning

friendly and helpful staff

Convenient friendly and helpful staff

Clean spacious room and noon checkout was wonderful

The hotel is very nice. The only complaint we have is the air conditioning in the room. Terrible. Loud. Like something from a cheap motel.

Reasonably priced. Located close to the airport and provided a free 24 hour airport shuttle.

Reasonably priced. Located close to the airport and provided a free 24 hour airport shuttle.

Staff was super nice. The room was comfortable and spacious. The door handle or the room, was kinda yucky as well as the elevator bottoms. Besides that was nice.

Staff was super nice. The room was comfortable and spacious. The door handle or the room, was kinda yucky as well as the elevator bottoms. Besides that was nice.

Great stay and value! Also, thanks for the shuttle to the airport.

Some trouble w/ bathroom light switch and heater was noisy at startup, but eventually quieted. No other concerns.

Clean room. Friendly accommodating staff. Convenient shuttle to Airport and car Rental Centre.

It was very clean and nice but we only stayed for a couple hours. Didn’t get to use any amenities but while we were there it was comfortable

Hearing cooling unit was loud and older. Wonderful bar tender helped us order food late night.

Rooms were very nice and clean. Hallway needed a vacuum run down it but other than that it’s a great place. Quiet calm and a nice reprieve from the Vegas wildlife!

The first room had some issues that were addressed and they relocated us to a different room. They state they charge for "deep cleaning" when a pet has been in the room when they do not clean efficiently when anyone else has been in the room prior. Your site stated a different fee for pets and now it has been changed. This is not a good service.

Refrigerator made to much noise at night couldn't sleep .

Nice clean room and new bathroom with nice shower and pump bath soaps and shampoo and conditioner. Nice tv and AC too

Every time the ac came on it sounded like the room was going to explode. Worst night sleep!!

Area was decent, room was clean, staff was ok. They charge for parking.

Staff needs training!!

Love the friendliness and professionalism of the staff, cleanliness of the room, the delicious steak and frites at dinner, the proximity to the airport and the convenience of the airport shuttle. The air conditioning unit was a bit noisy when it runs.

Great room with very comfortable bed and pillows. Nice step-in shower. Staff was extra helpful and friendly.

It was ok

Comfortable room / bed. Clean bathroom. Had an issue with the TV and they sent someone within 2 minutes to come fix it and I was good to go.

Front desk was very welcoming upon arrival. Housekeeping was excellent always asking if we needed anything.

Clean, well appointed rooms, friendly staff, and the airport shuttle was super convenient. Would highly recommend this hotel.

Decent location, within less than 10 mins from the airport. Nice room with blackout curtains.

Excellent place to stay

Good place to stay close to airport. Hotel is well maintained and clean.

I’m staying here again and again. Easy.

Room was great! Gym was way to small.

The staff was exceptionally friendly and accommodating! The breakfast was impressive and free shuttle to the airport was great!

Very friendly and staff is very professional

The property was very clean and well maintained. I will be staying there again, soon.

The property was very clean and well maintained. I will be staying there again, soon.

Awesome staff

Awesome staff

Everything perfect

Everything perfect

Staff is lovely. Small group conference facilities are excellent. Rooms are very nice. I could go on…

Staff is lovely. Small group conference facilities are excellent. Rooms are very nice. I could go on…

Great hotel, very clean and comfortable. Would recommend.

clean rooms, great location

clean rooms, great location

Check in was delayed for over an hour doing to Hilton systems being down instead of giving us a room the just made us wait. Requested blankets that never came. Room was ok but bed was poirly made. Front desk older gentleman was not pleasant at all being very condescending to my daughter and myself.

Check in was delayed for over an hour doing to Hilton systems being down instead of giving us a room the just made us wait. Requested blankets that never came. Room was ok but bed was poirly made. Front desk older gentleman was not pleasant at all being very condescending to my daughter and myself.

very nice, good front desk.

very nice, good front desk.

I booked a rate that included breakfast. Since I checked in via the Hilton App, I did not stop by the front desk. At breakfast on the 1st day we were asked for “vouchers” or breakfast would be changed to the room. The staff, simply asked for our room number. We enjoyed our breakfast. Breakfast was well stocked and good. Apparently there was a voucher required for breakfast. I was not informed when booking. 2nd day, we were not asked for vouchers. On 3rd day, I had to leave my family to finish breakfast so I could take luggage to the car, the restaurant staff again asked for vouchers. My wife went to front desk, and inform them, the restaurant staff said they get charged if vouchers are not presented. There was a daily parking fee of $12 that was also not highlighted when booking hotel.

I booked a rate that included breakfast. Since I checked in via the Hilton App, I did not stop by the front desk. At breakfast on the 1st day we were asked for “vouchers” or breakfast would be changed to the room. The staff, simply asked for our room number. We enjoyed our breakfast. Breakfast was well stocked and good. Apparently there was a voucher required for breakfast. I was not informed when booking. 2nd day, we were not asked for vouchers. On 3rd day, I had to leave my family to finish breakfast so I could take luggage to the car, the restaurant staff again asked for vouchers. My wife went to front desk, and inform them, the restaurant staff said they get charged if vouchers are not presented. There was a daily parking fee of $12 that was also not highlighted when booking hotel.

The hotel was newly renovated & a non gaming hotel. It is located 5 min to & from the airport, car rental. They provide shuttle 24/7 that runs every 30 min. Uber under $20 to the strip. The ambiance is very modern/ contemporary. We stayed on the 2nd floor which is a non smoking floor. I like that the floor is wood & no carpet which is very pet friendly. There is daily parking fee $ 10-12 still cheaper than at the strip. There is no free breakfast but for $20 pp continental breakfast is reasonable since it’s buffet style. For lunch or dinner there is a restaurant within walking distance for drinks & cheaper food than at the strip. We came on a weekend where there was a boxing fight, marathon & fireworks competition & most hotels in the strip charge 3x their usual rate plus resort fees & parking. We were extremely lucky to have found this gem thru this 3rd party. Lastly the staff are all friendly & engaging & courteous.

The hotel was newly renovated & a non gaming hotel. It is located 5 min to & from the airport, car rental. They provide shuttle 24/7 that runs every 30 min. Uber under $20 to the strip. The ambiance is very modern/ contemporary. We stayed on the 2nd floor which is a non smoking floor. I like that the floor is wood & no carpet which is very pet friendly. There is daily parking fee $ 10-12 still cheaper than at the strip. There is no free breakfast but for $20 pp continental breakfast is reasonable since it’s buffet style. For lunch or dinner there is a restaurant within walking distance for drinks & cheaper food than at the strip. We came on a weekend where there was a boxing fight, marathon & fireworks competition & most hotels in the strip charge 3x their usual rate plus resort fees & parking. We were extremely lucky to have found this gem thru this 3rd party. Lastly the staff are all friendly & engaging & courteous.

Huge room. Comfy bed. Super stress free check in and check out.

Huge room. Comfy bed. Super stress free check in and check out.

The comfortable beds

The comfortable beds

Perfect room. Easy parking.

Perfect room. Easy parking.

Amy at the front desk was extraordinarily professional and courteous. She is as good as it gets.

Amy at the front desk was extraordinarily professional and courteous. She is as good as it gets.

Booked a double queen room 10 days before our stay. Upon check in, were informed that there weren't any double queen rooms left. We were stuck with a king bed. My husband and I are both very fitful sleepers. We each had two nights of terrible sleep. Not going to use Doubletree if this ever happens again.

Booked a double queen room 10 days before our stay. Upon check in, were informed that there weren't any double queen rooms left. We were stuck with a king bed. My husband and I are both very fitful sleepers. We each had two nights of terrible sleep. Not going to use Doubletree if this ever happens again.

Awesome check in and out Very comfortable Will visit again

Awesome check in and out Very comfortable Will visit again

Yes

Yes

The check in staff were amazing. The guy was even welcoming back other customers who were staying there. He made you feel like an important guest.

The check in staff were amazing. The guy was even welcoming back other customers who were staying there. He made you feel like an important guest.

We truly enjoyed our stay at the hotel. The room was very clean, comfortable, and well maintained, which made us feel relaxed right away. What stood out the most, though, was the incredible staff. We had a very bad experience with the airline we were flying with, so we arrived tired and not in the best mood. Carlos at the front desk completely turned our day around. He was extremely helpful, kind, and understanding. He went above and beyond to make us feel welcome and taken care of. Thanks to him, what started as a stressful day ended on a very positive note. We also want to mention Jose, who was working behind the bar. He was very friendly and helpful, and his great attitude added even more to our positive experience. Overall, the outstanding service from the staff made our stay truly special, and we would gladly return.

We truly enjoyed our stay at the hotel. The room was very clean, comfortable, and well maintained, which made us feel relaxed right away. What stood out the most, though, was the incredible staff. We had a very bad experience with the airline we were flying with, so we arrived tired and not in the best mood. Carlos at the front desk completely turned our day around. He was extremely helpful, kind, and understanding. He went above and beyond to make us feel welcome and taken care of. Thanks to him, what started as a stressful day ended on a very positive note. We also want to mention Jose, who was working behind the bar. He was very friendly and helpful, and his great attitude added even more to our positive experience. Overall, the outstanding service from the staff made our stay truly special, and we would gladly return.

Clean room, nice staff, the breakfast was amazing and there was a sweet lady who was a server who went above and beyond for our family. I didn’t get her name but she definitely made our morning. The staff was able to accommodate us and placed a crib in our room quickly!

Clean room, nice staff, the breakfast was amazing and there was a sweet lady who was a server who went above and beyond for our family. I didn’t get her name but she definitely made our morning. The staff was able to accommodate us and placed a crib in our room quickly!

Great

Great

The room was cofortable and clean

The room was cofortable and clean

No

Great stay!

Great stay!

no restaurant except breakfast.

The hotel is nice, but some things need to be fixed...

The hotel is nice, but some things need to be fixed...

Lost my black boots there and sad never got them back.

Lost my black boots there and sad never got them back.

First room has nasty stains on the sheets. Second room has clean sheets but the rest of the room was dirty. They offered a refund of one night but couldn’t because I booked through a third party.

First room has nasty stains on the sheets. Second room has clean sheets but the rest of the room was dirty. They offered a refund of one night but couldn’t because I booked through a third party.

Location was very convenient. Enjoyed bar and restaurant, food was good.

Great location by freeway & airport rental car, plus outlets, restaurants close by. All amenities in your room.

Great location by freeway & airport rental car, plus outlets, restaurants close by. All amenities in your room.

i was not impressed with paying for parking in there own lot!!!!!!

i was not impressed with paying for parking in there own lot!!!!!!

Zero

Comfortable beds and large rooms All good

.

.

Fantastic in every way.

Fantastic in every way.

Very clean, spacious rooms. Excellent restaurant

Very clean, spacious rooms. Excellent restaurant

Breakfast was excellent

Breakfast was excellent

Everything was clean and it was one of the fanciest looking hotels I’ve stayed at! And they provide commute to the airport and allowed us to stay past the checkout time for the commute!

Everything was clean and it was one of the fanciest looking hotels I’ve stayed at! And they provide commute to the airport and allowed us to stay past the checkout time for the commute!

Clean, beautiful rooms.

Clean, beautiful rooms.

Worse hotel i been from the hilton they wouldnt give me mybpoints even when i am Gold memever staff was rude especially Carlos front desk

Worse hotel i been from the hilton they wouldnt give me mybpoints even when i am Gold memever staff was rude especially Carlos front desk

Yes

Yes

Clean, quiet and lots of amenities Pillows could be better. All flat and uncomfortable

Great location, great rate, clean room and comfortable bed. Shuttle service to the airport included.

Room was very dirty

Room was very dirty

Delicious

Delicious

Clean room and friendly staff

Clean room and friendly staff

The room was awesome! Clean, spacious, comfortable. Great customer service. Love the cookies!

The room was awesome! Clean, spacious, comfortable. Great customer service. Love the cookies!

Paul took us to the airport and was very kind and helpful!!

Paul took us to the airport and was very kind and helpful!!

While the bed was comfortable and clean the rest of the room not so much. Under the tables, beds and chairs had obvious debris. The provided shower essentials were empty and the drag racing outside while out of the hotel’s control was noisy.

While the bed was comfortable and clean the rest of the room not so much. Under the tables, beds and chairs had obvious debris. The provided shower essentials were empty and the drag racing outside while out of the hotel’s control was noisy.

Breakfast bar was awesome. The room very clean the staff was great

Breakfast bar was awesome. The room very clean the staff was great

Very clean all around. Quiet and Comfortable. Excellent customer service and the tool is set up nicely and the bed is very comfortable

Very clean all around. Quiet and Comfortable. Excellent customer service and the tool is set up nicely and the bed is very comfortable

Everything is good

Yes

Front desk staff and shuttle driver were helpful and friendly. Will definitely stay here again.

Great Staff

Needed to pay parking, flush handle was loose and no soap in the dispenser in the shower. Stay was not up to par

Good nice off strip hotel option that’s not too far from airport. Though there aren’t much food options nearby and that’s the trade off. We needed just a place to crash for a night and it was perfect. Breakfast was good and opened promptly at 6am. Decent options available. The oatmeal could be a bit better though.

The woman was rude, slow and very inconsiderate and having to pay an extra $50 just to make sure I didn’t damage the precious room which is ugly by the way yeah so I’m not really happy with this

Amy is awesome

Carlos was great and funny. He checked us 7 in

The Hotel was Great. Even though your group failed to send them a confirmation number even though I had already prepaid this reservation with your group. I had to pay for a room and then spent an hour on your chat line to get a refund. This all happened on Friday night it’s now Monday Morning and I still haven’t received my refund from your group, you took the money out immediately but you don’t refund it as fast, I hope I don’t have to wait to much longer to get the refund. And yes I kept all the emails from your group saying I was getting the refund. Still not happy with Hotel.com.

My house was wrecked after cleaning out some closets, so I booled at this hotel. I have booked rooms for several people here over the years, but had never been in the hotel room. It is a pretty basic room, but very nice. It is nothing like any DoubleTree I have ever stayed at. It was like a Hampton Inn room. It was an extremely comfortable stay and even had an air filter. I usually stay at Home2 Suites, I will probably switch to this hotel when I want to get out of the house.

The staff is friendly and provides shuttle service to nearby areas. The room was clean, and I loved the wooden flooring.

Friendly

Clean and quiet.

Staff was amazing. Hotel was very clean, warm and friendly. We will be back. Surprised by the parking fee. But other than that. Stay was perfect

We stayed two times recently. The first time there was no shower soap and there other odd things, but the second stay was much better and the staff helped us through difficulties with a delayed flight

Room is clean but the staff is so so and the swimming pool is not heated on the thanksgiving day. We felt kind of disappointed that we couldn’t swim. Great place without carpet in the room.

The overall cleanliness of the hotel and the bed was fabulous!

Convenient, very clean. Shuttle was exceptional

It is the best

Nice and close to the airport

They gave us a dirty room at first but switched us rooms after. It wasn’t the best. Wouldn’t stay here again.

Very nice place to stay

Everything was wonderful....staff was very helpful, especially Carlos....

All was good

Great

For me and my wife. The room was not clean as we expected to be there was a lot of hair in the shower in the shower and the toilet and the toilet and on the toilet seat and there were hair on some of the furniture in the hotel room the refrigerator was not turned on.. we were not aware about the $50 deposit when I booked the room until I got there and the parking we will charge $15. It was also told you he would pay $12 for you a parking but again none of this was brought to our attention into the book the hotel at the establishment

Clean room, quick check in

Room was not spotless, there was a window open that the staff must nmot have checked. It cost for bottled water that

Staff very helpful. Check in was quick and efficient.

Amazing! Love the transportation from and to the airport. The breakfast was great. No complains. The room was also beyond my expectations. Staff were very friendly and helpful. It’s a lil away from everything but that’s what I needed. Will definitely stay there again when I visit.

Staffs are very friendly.

Spotless and courteous

Friendly and helpful staff. Clean and comfortable.

Didn't use the shuttle and didn't have breakfast

In

Check in was was nice and smooth. Smells good in the lobby. Cookie was so good

We arrived late at the hotel and we had to wait 1.5 hours to get checked in because there was no sistem available to check in. I was traveling with a 89 year old that was exhausted, until finally they decided to check us in manually. I asked a what time the shuttles worked and rhey told me that atvthe top of the hour and bottom of the hour, but failed to tell us that we needed to sign up to get the shuttle. So when we arrived to get the shuttle they had left us behind. We had to wait another half hour for the next shuttle getting late late to our flight. Very stressfull.

Airport shuttle will use next trip. Limited dinning everything else was great.

Used uber but will use shuttle next time. On site resturant and Applebees next door other wise drive to other choices. Great staff great coffee and cookies!

Great shuttle service. Very easy to book.

Wonderful staff and it smells so good

Staff was very friendly, welcoming and provided good restaurant recommendations when requested. I loved the warm delicious cookies. The room was very clean with clean comfortable beds and pillows. I loved having the option to sign in and use several of my TV apps like Netflix. The only down side is we had no help for all of our bags but we managed. Overall, very good, clean, and comfortable stay away from the strip. I would return again.

.

Breakfast was very good, but for the price of the hotel, I think breakfast should not be an additional $50 charge

Didn’t use

Airport shuttle service was great and friendly. Our room appeared to have not been cleaned, but we had one really great house keeping staff quickly fix that.

Very good

Airport shuttle and showers were great!

I will be visiting elsewhere.

Shuttle and on-site restaurant good

Comfortable beds

Rooms were not ready when we ready to check in. It was 2 hours after their advertised check in time.

Friendly staff. Clean room. Comfy bed. Hot shower. Nice exercise room. Very close to the airport with shuttle services. Bar and swimming pool available. No slot machines, which was fine with me. Warm, yummy cookies. What else do you need? Our first time at a Double Tree, we will be back. Thank you to the great staff, from the desk to the shuttle driver, they were all very friendly, funny and professional. They made it a 5 star experience! Well done!

Staff was very welcoming & helpful.

Great stay, quiet rooms, bar area was nice and convenient, parking was free and convenient.

Great property and great service

Beautiful room.

The hotel was great! Room was very nice. Clean and spacious. Close to the airport, which is why I pick this place. They have free shuttle from the airport. I had an issue getting the shuttle to pick me up. I called at 6:50am to get picked up and was told the driver was leaving at 7:00 to pick me up. I called back at 7:30 and was told he was dropping off a passenger and he would be right there. Called at 7:50 and was told he had stopped by twice and could not find me and would be right there. Called back at 8:10 and was told he would be right there. Called again at 8:17. He finally showed up at 8:21. He drove up and got out of the van and said anyone for Double Tree. Me another couple got on. Stop at another stop and he did the same thing. If he stop twice before and did that I would got on! Got to the hotel and talked to manager on duty who was the one I was talking to on the phone and told him, that no way he stopped by twice. He sorta said sorry but really didn’t do anything to try to make me happy. If he would of said he would talked to the driver, I would of been some what ok with the situation. I hate being lied too!

Two night stay, bed was tad squishy, floor was sticky, ac was loud and walls were thin. Heard the cars driving, neighbors alarm at 330 am go off for a while. Guessing they don’t wake up easily. People coming back from the night out in the hallways. Overall it was good staff way friendly.

The bathroom smelled a little like mildew. Everything else was great.

Carlos and Devin at the front desk were awesome! Appreciated that they had an airport shuttle and that they had a lot of snacks and beverage options available. The beds were also on point.

Good

It was so hot in our room. We had it set to 65 and it was cooking hot. Front desk was not friendly. Had an attitude when I needed A late check out!!!!

Clean Room, quiet, safe. Perfect for a quick overnight stay t fly out of Vegas. The breakfast buffet was perfect too as we were catching an 11am flight. Got in late so dinner at Applebee's worked out.

Conveniently eight minutes from McCarran Airport. Love this place has a great little lobby with amenities. There’s a Maverick a mile away to stock up on beverages and snacks. There’s an Applebee’s in the same parking lot. I love going here and hanging out by the pool all day for a weekend getaway from Reno to Vegas!!

Front desk attendant was very helpful

Very close to the airport. Very friendly staff

Excellent family stay

Excellent staff .. they were very helpful with directions to and from the area. Room was clean and spacious

Warm chocolate chip cookies in a comfy bed, close to but away from the hussle was just what we needed.

This used to be our favorite hotel for the convenience to the airport. Couldn’t get any closer. Applebees is a 2 minute walk. BUT this last visit was not good. After we get everything unpacked we hear water running. Come to find out our toilet just kept running. We closed the door and we really couldn’t hear it. But then the a/c became a bigger issue. Every time it came on it shook the whole room. We got very little sleep. Not a good night. We mentioned it at check out and they said they were working on it.

The entire hotel and our room was very clean, smelled great and comfortable. Just needed to have more coffee maker supplies as in condiments and coffee. Otherwise the stay was very enjoyable.

The room smelled awful! I even paid for the additional HEPA filter air filter. It smelled like feet and BO.

a great place that is convienent to the airport and a great place to land after Burning Man.

The floor by the window was sticky this time. Its usually very clean when i stay though.

Excellent

The night Staff at the front desy was super nice and after a long day of travel it was refreshing.

Rooms are clean and beds are comfortable. Close to the LV Airport.

Gross, dirty, broken ac in room, smelly room, the most uncomfortable bed & had to pay to park.

The front desk staff was super nice! The room is so spacious and beautiful!

The place was nice and clean. The receptionist was very friendly and polite. I love that it had free breakfast and transportation to and from the air port. The room was big, nice and clean. The bed was soft and the shower was so powerful and hot. I’m definitely going back again and telling all my family and friends. Thank you!!!

Key fob had trouble working; door was spray painted; tub plug was broken; smelled like smoking even tho non smoking room.

Had a reservation and went to check in at 11:30 pm and the computers were down, when the computers came up they could not find my reservation even with the Hotels.com confirmation number. The front desk gave a free breakfast and said that it closes at 11 am. We went to check out at 10;05 and it was closed and the front desk said that they quoted me weekend hours. The ice machine was not working . The place was clean and construable with no other problems, the staff was very nice at all times.

Staff are friendly but room was smelly specially if you lower the air conditioner temp. Air conditioner was so loud it would wake us up.

Didn't understand having to pay to park in a neighborhood hotel. And...you couldn't just pay the hotel. had to use some app to pay a third party. stupid.

I came into town for one night for the Beyonce concert and the staff was amazing. Every informative, polite, and accommodating. I especially loved the airport and shopping shuttles. I will be staying here again on my next trip

Convenient

Great stay for my quick 2 day trip!

Friendly staff

Found out if you book through Hotel.com they will not allow you to add your H Honors number to the reservation which means you have to pay for wifi and you get nothing from the hotel including the chocolate chip cookie. Hotel staff was very rude and made it very clear they didn't want us at the hotel since we booked with a third party.

Very convinient, staff are very friendly.

Room smelled like cigarettes and AC didn’t work

Clean

The room was clean and comfortable. The staff was friendly and helpful. It was convenient to have Applebee's next door. I did not like to pay for parking per night as a hotel guest. Other than that, everything was good.

Clean and comfortable

My daughter who is 25 ended up stranded while flying cross-country and missed the last connection to Oakland CA. Due to the delay being because of weather, and my daughter not being a regular traveler, the airline offered nothing in compensation. I was able to book the hotel and reserve it for her. They sent a shuttle to pick her up from the airport and got her settled in within half an hour, making the end of her day much less stressful than the beginning. She had a nice, quiet, non-smoking room and was able to snuggle in for the night. They also made sure to get her back to the airport for her early morning flight. Thank you for rescuing my wayward family.

Could not stay as planned.

Nothing

Husband needed distilled water for C-pap and it wasn’t available.

Carlos was amazing and helped with all our check in needs.

Our overnight stay at the DoubleTree Las Vegas Airport was the perfect welcome to the city! I truly appreciate the ownership for investing in recent renovations—the room was fresh, comfortable, and well-appointed. We arrived close to midnight with our family of four, and the shuttle driver was prompt, friendly, and attentive. Check-in was smooth and quick, which was a blessing after a long travel day. Breakfast the next morning was delicious, and the staff’s attentiveness made all the difference. We also had the pleasure of meeting Sales Executive Stevie Cancel, who was warm, professional, and genuinely welcoming. If you’re planning a group stay, meeting, or event in Las Vegas, I highly recommend reaching out to Stevie—he’s a fantastic representative of the property and will take great care of you. Traveling with kids isn’t always easy, but the team here made our arrival in Vegas both easy and memorable. Highly recommend!

Low and behold we hear a light knocking over the a/c. We thought it was the room next door. We weren’t expecting anyone. Before we knew it a maid stuck her head in our room. At least we were under the covers. I sure wish my husband locked the door properly!

The location and convenience to activities

Excellent choice

The HVAC unit was so noisy in the room I could not rest and the toilet bowl was discolored. Looked old as hell. I was in room 330

Ok

Super

Quiet off the strip,

Good , but need to work a lot

Property was very quiet and chill

Great airport hotel. Great shuttle services, quiet and good staff.

I enjoyed my stay at the Doubletree. It was my first visit ever so for my first time it was not bad at all. The only hiccup was the shower could have been a bit cleaner due to hair being left in the shower on the floor. It wasn’t just one string of hair. It was a few pieces of it and I had to wash it down the drain myself Overall my stay went well.

Quick stay didn't disappoint

My drivers were excellent.

Fantastic easily accessible and accommodating hotel! Would stay here again

Other than a loud ai conditioner, this place was great! Their shuttle drivers were very friendly and on time.

Convienent

The only bad part was the maid knocking on the door after our arrival to clean the room. She had no idea we had checked in and even asked us “oh. Did you check in at the desk?” Then, at 830 am, a maid came in to clean our room. We were checking out that day so there was no reason for her to come in early since we would be leaving soon.

Easy check in great rooms

Nice place

It was perfect. Had a long layover before a red eye to Fort Lauderdale and needed somewhere to stay before the flight. It was awesome.

Although i was only there for a few hours in between my flight, it was a really nice place. The man who drove the shuttle was very nice and made my short stay much better. Had a good chat about my upcoming vacay and he advised of coffee shops in the morning & dropped me off at rental car centre! Wish i could’ve stayed longer!

1. No daiky cleaning or replenishment of water, coffee, etc. Sewms like they are cutting costs by cutting srvice. 2. The big ine is they don't own their parking lot and you cannot pay them for parking. You have to go online and fill out a form. The terms of service are horrible and allow them to sell your data. You have no choice or you can't park there. It is WRONG on so many levels. This must change!!! Paying for parking in Vegas is already stupid. Signi g up to be pimped out by the parking lot is beyond bad service.

Terribly hot, but nothing you could do about that!

Loved it, only recommendation is to check control batteries and there was no body wash in restroom.

I had booked and fully paid for two rooms with breakfast included for 5 people. However, upon check-in, the front desk staff only gave one room key to my guests and said nothing about the second room. As a result, all 5 guests were forced to stay in a single room with only 4 beds. A few hours later, after I found out what happened, I called the front desk and demanded the second room—which was rightfully ours. Only then, and without any apology or explanation, the staff provided the second room. It appeared as if they were trying to hide the existence of the second room from my guests in an attempt to possibly resell it. The next morning, my guests were told they had to pay for breakfast, even though I had booked rooms with breakfast included. Since my guests are tourists from another country and don’t speak English well, they felt forced to pay over $100 for breakfast. Additionally, the hotel never provided them with any breakfast vouchers at check-in. The way your staff handled this situation was highly unprofessional and unethical. It seems clear that they took advantage of international tourists unfamiliar with the process. This level of service is unacceptable. I will never stay at your hotel again and do not recommend it to anyone. I request a full refund for the breakfast charges and expect an explanation for this behavior.

Great stay. Room was a bit musty.

NA

Nice property

Friendly staff, clean, comfortable

Excellent place to stay when you don’t want the ruckus of the strip. Conveniently location to the airport and newly renovated.

Friendly staff, comfortable room, close to airport (great for an early morning flight), shuttle.

Love the quietness

Great customer service, room was clean and everything looked in great condition. Shuttle to the airport at 4:00 am was a cherry on top!

What can a person say. Room 602 was cool, comfortable, quiet.

I enjoyed my stay

Amazing rooms, clean, nice smell amazing staff

Better breakfast

All staff were kind and helpful. Really appreciated the airport shuttle drivers!

Customer service and the great time I got from the shuttle service

This is a nice property and convenient to the airport, but the air conditioners are extremely noisy.

Clean, Applebee's near by.

Excellent staff

I had to stay overnight after my flight was delayed. This was the best option in the area! Quick to the airport - free shuttle ride in the morning hours. And very up to date hotel. I felt safe and clean!

Grata hotel. Room was clean, staff was friendly. I would stay here again.

Great staff with a great shuttle that runs around the area for shopping. Very friendly staff!

The beds were the most comfortable beds I have slept on in years. The room was quiet and clean. Couldn't have asked for a better night's stay. After realizing a pair of sunglasses were left behind I contacted the hotel. Not only had they found them, but Kim, the housekeeping manager mailed them to my house for free. Service and honesty like this will keep me coming back for years to come. Thank you Kim!

Thank you so much!

Check-in was at 3 PM, and I arrived around 3:23. I had booked two rooms for eight people through Expedia. The listing said each room would come with either a king bed or two queens. Since we had four people per room, I expected—reasonably—to receive two queen beds in each room.When I asked about bed options at check-in, the front desk staff member immediately became dismissive. He didn’t greet me kindly or make any attempt to help. Instead, he demanded to see the reservation confirmation and repeatedly told me that unless I had documentation showing “2 queen beds” for each room, he couldn’t do anything. Unfortunately, Expedia’s confirmation only showed “king bed,” even though the booking process showed it could be either a king or two queens—without giving me the option to choose. I tried to explain this to him calmly, but he just kept cutting me off and repeating the same thing like a script. The man helping me was short, with black hair, dark skin, a small mustache, and appeared to be of Indian descent. From the start, he seemed irritated, impatient, and completely unwilling to listen. My sister—who has worked in hospitality for Marriott—tried to speak with him too, hoping for a more professional interaction, but he remained cold and rude. On top of the poor service, the hotel itself was not clean. The common areas looked dirty and poorly maintained. It was a completely disappointing experience from the moment we walk

Great staff, rooms are dated and we’re still dirty. Hair in the bathroom and soap residue in the shower. The AC sounded like a truck starting up every time it would turn on. We just turned it off.