Staybridge Suites Washington D.C.- Greenbelt by IHG
About Staybridge Suites Washington D.C.- Greenbelt by IHG
Located 11 miles from Addison Road-Seat Pleasant, Staybridge Suites Washington D.C. - Greenbelt by IHG offers 3-star accommodations in Lanham and features a fitness center, a shared lounge and a terrace. Among the facilities at this property are a 24-hour front desk and a business center, along with free WiFi throughout the property. The hotel has family rooms. At the hotel every room is equipped with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. Guests at Staybridge Suites Washington D.C. - Greenbelt by IHG can enjoy an American breakfast. The accommodation has a grill. Supreme Court is 13 miles from Staybridge Suites Washington D.C. - Greenbelt by IHG, while Washington Union Station is 14 miles away. Baltimore - Washington International Airport is 20 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, friendly staff, and comfortable rooms. The breakfast is often highlighted as a strong point. However, some guests have encountered issues with the condition of certain room amenities and furniture, and a few have had negative experiences with housekeeping and front desk service.
- Clean and comfortable rooms
- Friendly and helpful staff
- Issues with room amenities and furniture
- Inconsistent housekeeping and front desk service
- 4/5
Room was ok . Parking was horrendous breakfast was amazing lots of choices and plenty of everything. Workout room nice
- 4/5
Breakfast was great. Property was well maintained and clean
- 4/5
Room wasn’t clean but got a different one after information guest services.
- 5/5
Good for large parties that want to stay together
- 3/5
Hotel staff were nice. Room was nice and clean. Had a problem with the hot water. Takes about 10-15 minutes for the water to get hot.
- 5/5
Go-to hotel in Lanham. Will come again.
- 4/5
The parking was not adquate. Parking lot close to building was block. Depoist was not included on line making reservations. Recipient was not giving doing check out. Everybody do not have computer access to recieved recipient or review if depoist have been refunded to their accoint.
- 1/5
Got charged $150 damage fee for absolutely nothing. We checked in at 9pm , slept, and left at 7am. Hotel can’t tell me what was damaged. Stay far away from this place!
- 3/5
Upon walking into the room it smelled like someone had just smoked in it. I told the guy at the front desk and he said that he was going to have it sprayed. The shower rod was slanted as a result the curtain couldn’t stay up so there was a lot of water on the floor after shower. There were no housekeeping service,even though I asked for fresh towels and also asked to have the dirty towels taken out. The fresh towels came after two request and the dirty towels stayed in the room till my check out. The staff lacked customer service.
- 5/5
Excellent hotel, remodeled, modern, clean, lots of facilities, great breakfast. This was a hidden gem in Maryland. Will definitely stay here again. Everything was perfect.
- 5/5
The front desk was fast and friendly. Great staff there.
- 5/5
Woke up and the lights were out no generator very creepy
- 4/5
Everything was alright ?
- 5/5
Hotel staff was very welcoming and helpful when asked for help . The breakfast was also a plus and fresh. Keep up the great job.
- 5/5
Did’nt have time for breakfast, had to rush to a graduation
- 4.5/5
Clean, comfortable Room was large and well appointed
- 5/5
A sufficiently quiet and safe location. Grocery stores and eateries are located nearby. It is not far from downtown Washington. A variety of delicious breakfast options were included in the price, which was a very nice touch. Coffee and tea are available in the lobby 24 hours a day. The room features a kitchenette and a dishwasher. There is also a barbecue area. Everything was perfect
- 5/5
Our bathroom sink was slow to drain
- 5/5
The staff was really helpful and patient. They also spoke in passing. The room was clean and spacious, they also have small amenities in the kitchen that were useful. I really enjoyed my stay.
- 3/5
Clean room. Angry guests.
- 4/5
Breakfast was ok parking was free and accessible staff was ok
- 3/5
There was one old guy was very rude and uncooperative he usually was at the front desk and was unhelpful, rude, and always distracted with something else other than work
- 4.5/5
Very clean and the staff are very friendly.
- 4.5/5
Everything- Morning Breakfast It was staged like I was at home didn’t need to worry about anything Laundry The shower but it was fixed couple of days
- 3.5/5
The room & service The parking was horrible came back & it literally nowhere to park the security guard had to tell me to park on the side.
- 5/5
Great place to stay for a vacation.
- 3/5
There was no hot water the day we were leaving. They made accommodation for us to use another room. The how water came on before we had to move. Although we had to wait for the hot water, the cleaning staff knocked on our door at EXACTLY 11 am for checkout. I would have thought they would have been a tad more lenient given their maintenance issue.
- 4/5
Breakfast was BAD!!!
- 4.5/5
Excellent location with a grocery and multiple restaurants/fast food locations behind the hotel within easy walking distance. We stayed 18 days and had an excellent breakfast with numerous options every morning. It was quiet, washer/dryers were free, and the 2 bedroom suites were spacious and comfortable. The downside was not having smart tv’s and constant internet disruption when devices were connected.
- 5/5
The breakfast was great. It was a great location for the meeeting I had to attend
- 5/5
Yes
- 5/5
The breakfast was fresh and had a lot of variety. Parking was nearby and was very easy.
- 5/5
Great!
- 5/5
Overall a pleasant stay
- 4/5
Room was spacious and clean. Loved the partial kitchen. Gym wasn’t great. Treadmills didn’t work and the elliptical machine was hard to use. Breakfast was included which was one of the reasons we chose this place. Food variety was great, but at any given time there were no plates, bowls or silverware clean and ready.
- 4/5
The staff is great other then not all speaking English. Breakfast was pretty much the same everyday, we went out for breakfast some mornings. They have three nights were they offer a "meal/something to eat". Plenty of restaurants in the area. Good self laundry. The worst thing is while they have free parking, you better get back before 5:00PM to get a close space. There is a Giant Market just in the next parking lot, very clean and you can get all you need in that plaza.
- 2.5/5
Location was convenient. Room was decent The room had a very bad odor that did not clear out.
- 2/5
Breakfast was good , but overall condition of the property is very bad. They need to rennovate this place. , washroom door wasnt closing properly. Rooms are very dark and worn out . Elevators looks old and some buttons are broken or worn out
- 5/5
Wonderful staff, everyone was so friendly and helpful. Great breakfast served.
- 5/5
N/a
- 5/5
N/a
- 5/5
N/A
- 3/5
The property is ok. My room had a big stain at the door ( corridor) that was there until I left 4 nights later. The room smelled of wet carpet when I checked in. The breakfast was ok. The coffee throughout the day was a plus.
- 5/5
My new favorite hotel! I will definitely be looking for a Staybridge Suites next time I travel!
- 5/5
Nice staff
- 5/5
Room was clean amd perfect size
- 3.5/5
My suite was very accommodating for my party How they don’t offer Free Water
- 5/5
EVERYTHING!!!!!!!!!!!!!!! Some of the Guests, but it is not the hotels fault.
- 5/5
Nothing.
- 4.5/5
Location
- 1/5
The worst
- 1/5
Our stay ended during the worst part of the storm, with significant snow and ice making travel unsafe. Despite this, staff repeatedly pressured us to leave the building without offering any alternatives or consideration for the dangerous conditions. Being asked multiple times when we planned to leave while roads were clearly unsafe felt dismissive and unnecessary. We fully intended to leave as soon as it was safe to do so, and the repeated attempts to rush us out of our rooms and off the property during an active snowstorm were both frustrating and unreasonable. A more compassionate and safety-focused approach would have made a significant difference. Now I don’t have a car anymore because I was pressured into leaving when it was very unsafe to do so thank you so much staybridge suites employee! Also why were guests the ones shoveling the hotel property? Are there not designated individuals that are supposed to take care of that??
- 5/5
Yes room was immaculate !
- 5/5
This hotel is amazing! From the service, to the room, to the breakfast. I had a two queen bed suite, and I celebrated my late son’s birthday. I was able to cook and all. I can not wait to return!
- 5/5
Parking safe, breakfast great
- 5/5
Clean, spacious rooms, friendly staff, delicious breakfast.
- 5/5
All of the above and appreciated the fact that there was security around the premises.
- 4/5
The stay was nice. Enjoyed the amenities.
- 4/5
Yes
- 2/5
The rooms were
- 3/5
Um for one I haven’t gotten my security deposit back and the sheets were dirty. It smelled like piss a little bit
- 2/5
The shower pressure left much to be desired and the bed was as hard as a rock. The dishes provided were dirty and placed back in the cabins, as if they were clean. The blankets and pillows were paper thin. The was no ice maker in the room’s fridge and none in sight in the hall way. The parking was filled every night we were there and non-handicapped vehicles were parked in the handicap Spots. We stayed here for two nights and would never stay here again.
- 5/5
Spacious and spotless rooms. Great customer service. Wonderful breakfast options for the whole family.
- 4/5
The staff is pretty good. my only problem was the bed. it was really uncomfortable. My room had spiders as well.
- 5/5
I was pleased to get a reasonable rate and the accommodations were most satisfactory! How's that?!
- 3/5
the room floor in the suite we stayed in could have been cleaner . I found a broken medication capsule in the corner of the closet with dust and debris, the front office was made aware. There was an old ironing board in the room with a broken leg and it was replaced sometime later that day. We had no hot water on day one and they repaired the hot water issue on day 2. This hotel is in need of a facelift but the wide range of warm and cold breakfast options made up for it. Breakfast was excellent every morning. See if you can stay in an updated room.
- 1/5
We were charged 2 times
- 5/5
The room was clean and spacious. The breakfast was great (scrambled eggs, salad, oatmeal station, waffle station, Yogurt station) it had something for everyone. Check in and out was hassle free and location was perfect for a small vacation near DC. This will be my go to whenever I’m in town.
- 5/5
Family visited for holiday and enjoyed their stay very much.
- 5/5
Exceptional clean staff was great
- 4/5
Clean room, good breakfast and friendly staff.
- 5/5
Amenities and breakfast.
- 4/5
The room key kept deactivating. I’m handicapped and no place to park. Terrible marking
- 3/5
We’ve stayed here a few times and it has gone downhill. I never expected luxury and was happy with an affordable hotel less than 20 minutes from UMD but I’m beginning to feel it worth it to pay more closer to college park. From the very limited staff at night to the carpets …
- 4/5
Upgraded tubs needed.
- 4/5
Yes to all
- 5/5
Great spot! Nice Room!
- 5/5
Clean room and very good breakfast
- 3/5
Hard floor or change carpets
- 5/5
Would've a hot tub or a pool for the kids. Recommend moving the smoking area away from the front main entrance.
- 5/5
My only issue was -when breakfast is ending they should give a 5 minute warning or something. People were making plates and the staff walked in to the buffet area put up the ropes and cut off the lights while guests were making plates. It was wild.
- 2/5
My husband was told three separate things about checking into the hotel.
- 5/5
I really enjoyed my stay here - hotel room was very clean, and service was excellent. Breakfast was great, definitely a step up from complimentary breakfasts at other hotels; I particularly appreciated the fresh cut fruit. Appreciated the complimentary appetizers/drinks for happy hour. The negatives were that no drinking water was provided in the room, in the gym or even in the lobby, and both of the hotel rooms next to my room (on both sides!) had dogs that would start barking around 6:30am (I was awake at this time so it didn't wake me up, but I would have been very frustrated if the barking had woken me up). The hotel should have patrons with dogs stay in a separate part of the hotel, especially in a hotel that seems to be geared towards business travelers.
- 3/5
The hotel needs some maintenance. Fire system was obviously in trouble status. Furniture needs to be observed. The sofa was torn. There were no instructions on how to operate the TV remote to find channels. Hotel was clean and comfortable! Breakfast was perfect!
- 5/5
Excellent daily breakfast, Dove toiletries, kitchen amenities. Everything we could need for a work trip.
- 3/5
Weird smell had to buy spray to air it out. I left for a Wawa run, came back to my room fire alarm going off. Took some time for someone to turn it off.
- 4/5
the hotel grounds were immaculate, but area around the hotel sketchy. Also, there was a steange woman hanging arou d the libby of the propert weaeing goggles, gloves, and face coverings pulling a wagon...nor being judgemental...but gave iff a strange vide to the property. Also, there was a car parked in the parking lot for a week l that looked abandonded, full of all kinds of junk and garbage, imeand packex fill to the windiws overflowing. the staff was nice and helpfull and accommodating
- 4/5
The elevator buttons weren’t working, the workout room was OK but cows were not set up, but everything was clean in the room, and the staff were friendly, the breakfast was OK, but seemed like the one staff member was struggling… I think the thing I hated the most and would not stay again is that the property next-door seemed like it was vagrant And seemed unsafe for us to be around, though I had no incidences . The inside was nice, but the property to the left, if facing the building was worrisome.)
- 3/5
Issue with cooktop...called front desk staff was supposed to come up. After 30 min..called back but no answer. 1 hour- called back..no answer. Staff never showed. Upon check out I notified that the cooktop light was still on. Unfortunately (or fortunately?) it never got hot!
- 3/5
The front desk lady personality was like a bag of potatoes and attitude was not called for. When i arrived i politely asked where the restroom was aftet looking for it before i checked. Her response and attitude could have been a lot better. The patron who was at conter should me where the rest room was.
- 4/5
The hotel was nice and clean and the staff was very friendly. When I got to my room a worker was doing some work in it and I had to wait about 15 mins
- 5/5
Beautiful room and it was clean and quiet. Perfect weekend getaway!! Ill definitely be back soon.!!
- 4/5
The staff was all very friendly, but there seemed to be a language barrier, as the majority were Spanish speaking and didn't understand what was trying to be conveyed in conversation. Located in a great space near a supermarket and plaza with a restaurant and other stores. The free breakfast was fine for a free breakfast, but there weren't enough dishes - bowls for oatmeal/cereal or big plates - to accommodate the crowd.
- 4/5
The property itself is excellent, but the area near Goddard where I visited is poor, and in a rather depressed area. There is a KFC and a MacDonald's and many other restaurants nearby with OK ratings, but after looking around, and eating in the room with a meal from KFC, I decided the next night late to head out towards Anapolis and eat at an Irish pub with very good ratings. Yes, with a car rented to get to Goddard, this seemed much better, without going West and South into D.C. traffic.
- 5/5
We hopped from hotel to hotel in finding our spot for numerous trips to the college park area. This is the first one we stayed at more than once. Great front desk. Excellent breakfast. Large comfortable room.
- 5/5
This was an amazing stay, roons are clean, staff is anazing.
- 4/5
It was a very nice beach.
- 5/5
The room is very nice and has plenty of space where you can relax
- 5/5
Clean Rooms
- 5/5
This hotel had the best breakfast options of all the hotels we have stayed at. There is a laundry room for guest use. The hotel was clean and the staff friendly.
- 5/5
Pricing was great. Amenities were wonderful. Location was good also
- 4/5
Good
- 4/5
Overall stay was good. Had a decent suite for the money. Alot of room cosmetics needed done however my family slept comfortably. Pull out couch mattress cover needed to be changed, second bedroom doors didnt shut. Holes in the master bathroom ceiling, right above shower. Questionable. Hotel for the most part kept clean breakfast was good. Family ate well.needed more seating.
- 4/5
Great location
- 1/5
Rooms were dirty. Hair in tub. Handprints smeared on headboard. Fire alarm went off at 9:45p. Maintenance came to "fix"(disable) it. Guy stood on the desk in bedroom with BARE FEET! Beds are HARD. Staff not very knowledgeable. Told us housekeeping would clean our rooms in the a.m.! We ended up cleaning it ourselves so we could try to rest peacefully. Breakfast and happy hour appetizers were okay. Extremely limited choices for food. Literally egg sausage and potatoes and whatever fruit they had sliced are your only options. And you can make your own waffles or cereal. Upon check out I asked if there could be any compensation for our troubles and was told no. I needed to call the manager which I intend to do. I would literally never stay here again. Best part was the washer and dryer was free to do your own laundry.
- 4/5
The carpet didn’t like the smell in my room
- 5/5
Staybridge Suites never disappoints. Have stayed at this location many times - it will always be the first choice to book.
- 5/5
The property was good and room was great
- 5/5
Love it
- 1/5
The experience at this hotel is something I would always remember forever as the worst experience ever. Would not recommend anyone to stay here.
- 5/5
The hotel was so clean and it smelled great. That makes a huge difference too. Beds were comfy and clean. Breakfast was delicious!!
- 5/5
The staff were great the room was clean the common areas were also very clean i overall enjoyed my entire experience
- 5/5
From check in to check out. Service was amazing! The room was clean and the amenities was better than I imagined.
- 5/5
Great location in a quiet neighbourhood close to the airport. Appreciate the shuttle service to airport and the nearby mall
- 5/5
The staff was amazing the suites were beautiful spacious and very clean. The hotel itself was beautiful the surrounding grounds were well kept. The kitchen and option to cook was a definite plus and the continental breakfast was great.
- 5/5
The stay was awesome.
- 4/5
Breakfast was strict. Unable to eat in hotel room
- 4/5
Breakfast was fantastic
- 5/5
I had a great stay with my daughter very convenient to get to the stores walking distance for small items and personal care, groceries our stay felt like home in the hotel very peaceful ,and the food served there was really good the nice lady Suzanne awesome she answered our questions we like the air so was able to dine out in the backyard. She was very patient and friendly as most of the staff.
- 5/5
Clean, nice, friendly.
- 3/5
room smell was unpleasant and mildew-like odor
- 5/5
Front desk staff were very friendly and helpful.
- 5/5
Quick overnight stay, excellent accommodations, everything was super clean, the free breakfast was AMAZING!
- 5/5
It was comfortable and everything we needed was close.
- 4/5
great, easy, comfortable and relaxing
- 5/5
We were simply impressed that it was so family friendly and homey feeling.
- 4/5
Room was clean and quiet, totally everything was clean and nice. What I didn't like about this property, they ask for a Credit Card for Security deposit of $150 and taking pictures of Driving License both sides. The person checked me in didn't give my DL back after having me to sign and initial few places. I went to my room to realize missing DL which I had to go back and ask for it.
- 4/5
Staff was respectful and polite
- 5/5
Very kind staff. The place has a friendly laid back energy
- 3/5
Decent lodgings. Unfortunately, the second night there (5/7) at approximately 9:50 pm the fire alarms went off and did not fully stop until sometime between 1am - 2 am. There wasn't good communication about what was being done. The fire department never came and a woman next to me in the parking lot said the same thing happened a week ago at this hotel. No explanation or apology was given to me. The least the hotel could have done was type up a paper and slide it under the door explaining what happened, etc.
- 5/5
Breakfast was great! Nice and clean! Parking was a little tight
- 5/5
Our first time booking a room with kitchen for a family of six with kids. We were visiting DC for the first time as well and it took us between 32 - 90 mins (road accident) to get to the Capitol/Smithsonians. It was worth the cost which included free parking. For the size of the hotel, it will be nice for the indoor sitting area for breakfast to accommodate a little more. Breakfast was good as well. I will definitely stay here again if we happen to be in that area.
- 4/5
The place was clean and convenient. Very quiet and the free breakfast buffet was great!The only complaint was we got there half hour before check in and we were turned away. Plus some random strange people hanging out in the parking lot but otherwise we would come back if we were in the area again.
- 3/5
Booked a room for myself and my mother to attend a concert for Mother’s Day. We arrived at 2:40pm (check in was 3:00pm) from our train and the front desk person would not allow us to check in early. Okay, that’s fine. We checked in at 3:00pm, and went to our room. I went to use the restroom and when I lifted up the toilet lid it completely fell off. We went downstairs and requested a different room due to having limited time before our concert and wanting to change beforehand. They informed us there were no more additional rooms and fixed the toilet seat. When we used the toilet, it would not flush properly, and had to be fixed 3 times during our stay. When we left, it was still running. We did not clog the toilet, the tank would not stop running constantly. Tears in the sofa fabric with exposed cushion, and the safe did not work. Beds were comfortable, breakfast was good, kitchen is nice. I like that they use Dove products. They need to update their furniture and plumbing.
- 5/5
We loved this place. Our first time here but will not be the last.Celebrating Birthday and Mother’s Day with family. Accommodations were perfect for our family 3.
- 1/5
The room was so covered in carpet freshener and air freshener that they were obviously covering other smells.
- 3/5
The pull out couch in the living area had no or very weak springs and you were sitting on the frame, didn't use after the first try. Nothing offered bu the hotel staff to correct issue.
- 5/5
I was able to have my daughter's prom send off and it was awesome. The space i was able to use outside and in the den in addition to the bedroom suite was more than enough for my to make my daughter feel like the princess she is. Of course we had to be respectful of other guest but the overall experience was worth the 5 🌟 breakfast the next morning was the cherry on the cake. I would recommend this location for anyone even for a quick quiet getaway.
- 2/5
Extremely rude staff, they didn’t even clean our room at 3 nights we stayed
- 5/5
Replace worn-out furniture
- 5/5
The property was very clean, the room was very clean, staff was friendly and the area was quiet will definitely stay over and over again.
- 5/5
When I first opened the door to my room, I thought, "Wow! It smells so good in here!" As I walked in, I noticed how clean the room was. I noticed small touches, such as the toilet tissue and facial tissue made up into flowers. It was clear that extra effort was put into making the room an inviting and comfortable space. As advertised, the room included a full fridge and freezer as well as a dishwasher, microwave, and stovetop; other essentials (forks, knives, spoons, plates, bowls, etc.) were also provided. The person who checked me in was delightful and helpful. I gave this hotel a chance based on the reviews, and I'm glad I did. I would absolutely stay here again!
- 5/5
This hotel is clean and has many additional amenities with a very affordable price, but you need to have an extra $150 to hold for incidentals, but it is refunded after checkout. God bless. . Staygate Suites near Glenn Dale MD. Great place to stay.
- 4/5
Breakfast was good. I did not like the fact people was fighting and I was hearing their argument early.in the morning.
- 5/5
Perfect place for my holiday
- 4/5
The hotel was great, but because of the holiday it was harder to find parking closer to the room.
- 5/5
Excellent service from the staff
- 5/5
Good experience overall
- 5/5
The room was immaculate, close to shops and quiet! Would definitely visit again!
- 4/5
Property very clean and very well maintained
- 5/5
Clean
- 4/5
Beautiful & comfy!
- 4/5
The room was very clean. The fridge made a little noice but besides that everything was great.
- 4/5
Hotel was great. Just in a bad area
- 5/5
I enjoyed being able to cook in my room. Had all of the necessary appliances.
- 1/5
Housekeeping never came to clean the room for the 3 nights we stayed. Breakfast was bery crowdee, tough to find places to sit and whenever food or drinks ran out, staff would not refill them or take at least 20 minutes to come back.
- 5/5
Thank you
- 3/5
Close to the Metro, which was nice.
- 3/5
Room was small, I thought I booked upgraded room.
- 5/5
Everyone was very kind and accommodating.
- 5/5
Staybridge Suites is our go-to location for stays outside of Washington DC. -- Management has changed ?? as access to food and drink is now "controlled". Not as freely available as in past visits. Overall, still the best choice for hotel stays (room, kitchen, comfort all superior)
- 5/5
it was clean and nice only stayed one night. will stay again
- 5/5
Nice
- 5/5
Very great stay
- 2/5
Y
- 3/5
breakfast plate and forks were filthy and front desk was very rude when i asked for late check he said “they don’t have time for that”
- 5/5
We stayed at this hotel for two nights. The breakfast is good, and the woman in charge of breakfast, Susana, is very kind. Overall, my family and I enjoyed our stay.
- 5/5
Staff was extremely helpful and friendly
- 5/5
Good stay clean hotel room
- 4/5
NA
- 5/5
Nice room. Comfortable except the mattress was too firm and luggage cart was never around. Probably need more? Stay was excellent. The pup enjoyed herself. Breakfast was very good. Staff were excellent.
- 5/5
I was visiting the NASA Goddard Space Flight Center for a few days. This hotel is quite close, the rooms have their own little kitchenette, and there is a grocery store and restaurants close by. Excellent breakfast to be had in the mornings. If I come back to visit NASA again this is the place I'll be staying!
- 5/5
Hospitable
- 5/5
The staff in every possible way were extremely polite and accommodating. I stayed for a house move and it was absolutely great to have my accommodations be seamless, comfortable and above and beyond. The ladies who served breakfast were the best!!!
- 5/5
.
- 5/5
Great hotel! Friendly staff, clean location..
- 5/5
That the staff remembered us.
- 5/5
Very attractive both outside and inside.
- 5/5
Clean room, great breakfast
- 5/5
Great hotel stay
- 4/5
Our room had a nice set up: queen bed, large sofa, desk, bathroom with sink outside, and a small but great kitchen. Enjoyed their breakfast. They allow pets So it was nosy across our door the dogs were barking. It was fine because we were out during the day.
- 4/5
Check in was very easy and friendly, room was clean, bright and large. The only complaint is that the water in the shower was Luke warm at best. 🙁 After a long day of traveling, a nice hot shower would have been fantastic!
- 4/5
Had a pleasant experience at this hotel
- 5/5
Great staff
- 5/5
Very clean and friendly staff. I highly recommend.
- 5/5
I liked everything
- 4/5
Over all very satisfied. We were ok with maintenance coming by once to attended to an air conditioning unit during winter month but returning a second time seems intrusive and lacks respect of the guest is all.
- 1/5
Staff was rude. No where to park.
- 5/5
There's nothing unique about the property. But it was clean and convenient.
- 5/5
My stay was very good . Like the room and the bed was so comfortable and clean. The kitchen was a plus. Mohamed was super nice and helpful. Would be back. Just a side, find a way to keep the breakfast warm enough or have a microwave in the dinning room area. Few of us wanted to warm up the eggs and sausage.
- 4/5
Great location, included breakfast was delicious. Sofa bed was terrible.
- 5/5
Friendly and helpful staff
- 5/5
After bouncing around hotels near the university of Maryland, we have found our place! We did not realize Greenbelt is so large so we are further from campus than we planned or would like to be but we wil still come back. The other options are right by campus which is pricey or another area in Greenbelt that has all the big name chains you expect to be standard but we’re one epic fail after another. And we are not picky. This hotel is well lit, clean, friendly and professional from the moment we checked in at 2am when other hotels have mid night staff that don’t know anything. Our suite was perfect for three people. The breakfast is the best and healthiest free buffet we’ve seen with a chobani and fresh fruit bar as well as hot food. Staff were accommodating with a late check out at no charge when our child got sick. .
- 5/5
Me and my husband always stay at that location when visit the area and are always pleased.
- 2/5
When we arrived there was a very large group having a reception in the lobby area that is supposed to be for all guests. We were told that we needed to put down a $150 deposit on a $250 room. That is outrageous. Then, when we got to the room, the TV did not work, the carpet was torn, the pullout sofa was stained, and there were no sheets/blankets for the pullout sofa. It took hours to get the TV fixed. The poor front desk employee was working by himself - no manager onsite. They did not provide us with any type of offer to change rooms or partial refund for all that was wrong with the room. We do not recommend staying here.
- 5/5
Alba and Kimberly at the food lounge are amazing. They are attentive and small and make you feel at home.
- 5/5
The staff here all very friendly . I stood in a studio room very clean and modern . The provide not breakfast every morning. Three days a week, Mon Tues and Wednesday. in the evening . A small appetizer like a tacos. You can get a glass of wine ifr draft beer to help unwind for a long day. I highly recommend this hotel Thanks for a wonderful stay .
- 5/5
I really enjoy it when I stay here. The only thing that I had an issue with was the way that the turkey sausage was offered enclosed next to the pork sausage during breakfast. I don't eat pork, so if a hotel puts their turkey sausage enclosed in the same heating container as their pork sausage, then I just don't eat either.
- 5/5
First time at this hotel. It was a good stay and I will definitely consider it as a hotel to make reservations again.
- 5/5
Have stayed many times at Staybridge Suites Washington-Greenbelt. I am never disappointed. It will always be my first choice for accommodation when in the DC area.
- 5/5
Excellent breakfast and friendly staff. The hotel has a nice happy hour on weekdays with light refreshments
- 3/5
Comfortable & Clean, but worn. some people appear to be living here long term. No food options nearby. Neighborhood is a bit run down. Not sure I would stay here again.
- 2/5
Only came in once to do the beds, last 3 night never came in to change the towels. Last night ran out of toilet paper
- 4/5
Overall stay was very nice. Breakfast options were very good. Only complaint is the small dinning area with chairs that are too large for the space. Smaller chairs would allow for more avaiable seating and room to move/walk through.
- 5/5
Nice place, great breakfast
- 5/5
The property was nice. Maybe a bit scary of an area across the street.
- 3/5
The young man at the counter when I checked in and checked out was the same young man I want to say his name was Jose. He was great. Customer service was A1 that was the highlight of this stay.
- 2/5
My room smelled like urine. I had to get a deodorizer for the carpet to cover up the odor. The hallway on the 3rd floor smelled like poop. The staff was amiable, and the breakfast was outstanding.
- 5/5
Just a quick overnight stay from working OT.
- 5/5
The cleanliness and the breakfast was good
- 5/5
Wonderful experience. Staff were very helpful, and breakfast was good.
- 5/5
This was excellent … I would really come back …
- 4/5
Love the option of having a kitchen space! Staff were very helpful.
- 4/5
Good value for price. Breakfast could start earlier during week-end
- 5/5
It was great
- 2/5
My husband and I are moving to the area and stayed here for a week and a half. Our biggest issues were the parking spaces taken up by trucks, the pot smoking despite signs saying no smoking in rooms, and children running up and down the hallways throwing themselves into our door all week. We comppained and even called corporate about parking and front desk said they couldn't do anything yet when I called the police, they told us to tell front desk to have them towed if people took up multiple spots. 30 spots were lost by cars over the lines and trucks parking sideways. This hotel is in the ghetto so parking anywhere else is unsafe. We spent the rest of our month at a different hotel.
- 5/5
My stay was excellent. The staff was professional, courtesy, very knowledgeable and extended them self for my comfort.
- 5/5
Very clean
- 5/5
Excellent breakfast. Clean rooms. Crisp and refreshing bedsheets.
- 5/5
Pretty good nice and clean. No issues
- 2/5
The housekeepers don’t do the rooms on time and they even skip days to pick up trash or change towels
- 5/5
The front desk staff went above and beyond to make our stay comfortable. A young man named Jose was very helpful and professional.
- 5/5
Clean
- 5/5
Great