Best Western Denver Southwest
About Best Western Denver Southwest
Located in Lakewood and with Dinosaur Ridge reachable within 9.3 miles, Best Western Denver Southwest has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 3-star hotel offers room service and a 24-hour front desk. The hotel has a sun terrace and a hot tub. At the hotel, the rooms come with a desk. All rooms will provide guests with a fridge. A buffet, continental or American breakfast is available at the property. Guests at Best Western Denver Southwest will be able to enjoy activities in and around Lakewood, like hiking and skiing. Pepsi Center is 11 miles from the accommodation, while Red Rocks Park and Amphitheater is 11 miles from the property. Denver International Airport is 26 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel generally receives positive reviews for its dinosaur theme, cleanliness, friendly staff, and good breakfast. However, some guests have complained about the comfort of the beds, limited amenities, and issues with maintenance and housekeeping.
- Dinosaur theme is fun and educational, especially for kids
- Hotel is clean and staff are friendly
- Beds and pillows may not be comfortable for everyone
- Some guests have experienced issues with maintenance and housekeeping
- 3/5
Breakfast was mediocre. Coffee was terrible. Air conditioner was extremely noisy and we had to turn it. Property is very outdated
- 5/5
We didn’t know until we arrived that the hotel had a dinosaur theme. Great if you have kids that like dinosaurs. The breakfast bar had more choices than we were expecting. It was great each day we had it. The staff was very polite and helpful as well!
- 3/5
Pictures showed a chess board and checkers board for entertainment. Neither were there. Bathrooms are extremely small. Breakfast ended early each day, so we had slim pickings. Good selection of apps and channels on the tv. Cool dinosaur fossils everywhere and murals in the back of the hotel.
- 4/5
A nice, clean, safe stay.
- 5/5
Very Clean, quiet. Beds very comfortable. staff friendly and helpful
- 5/5
Clean. Courteous staff. Good breakfast.
- 4.5/5
Superb
- 1/5
Dirty, stinky, room, with a Dog Barking outside the window, You have to ask for towels, and they only give you one large hand towel! Really? This is a Crackheads dream castle! Or a one night stand-a-thon if you got tricks lined up! That's all! If I could give it no stars! I would! STAY AWAY FROM HERE!
- 3.5/5
Very nice breakfast selection. Every morning fresh hot food. Staff was very accommodating. There was supposed to be a bar/restaurant in the hotel, but not anymore! Very disappointing!
- 5/5
Theme of dinosaurs was really fun.
- 5/5
Exceptional
- 5/5
This was a great place to stay. It is outside of Denver, but that was fine for us. The breakfast was great and we enjoyed the outdoor pool. It was an older hotel, but very clean and well maintained.
- 2.5/5
Passable
- 5/5
Showed up for breakfast and it was torn down early. Kind of a bummer. The property is clean quiet and nice.
- 1/5
The room was basic the usual microwave and mini fridge. No problem there. There was an issue with the bedding. There was a very strong chemical/cleaner smell on the sheets and blanket. It overwhelmed room. We asked the front desk for new bedding and was handed a wad of blankets and sheets that didn’t smell. I have no problems with the young guy at the front desk he was helpful as he could be. He seemed to be the only one on staff so he had his handful. If you are passing through and are wondering about location there is a lot of homeless roaming around. The night we were there someone set a fire in a garbage can right outside our room it was bad enough that we were evacuated. Fire department and police were called. Ultimately the guy was released with a trespassing ticket and send on his way. Only to return 3 hours later. The stay was a nightmare. I reached out to the owner with no response. I wish more people would talk about location in reviews. Location MATTERS.
- 5/5
Room and hotel itself were very clean and staff were great. Older hotel so some stuff coming off the wall like trim. Only complaint is the beds are hard as rocks. The breakfast was phenomenal though! Would recommend. Good area and very safe property.
- 2.5/5
Location It really was not that clean and no parking at all
- 2.5/5
Location It really was not that clean and no parking at all
- 0.5/5
They were supposed to have a restaurant and bar and a suite. None was the case the suite was on the second floor with no elevator. I had just had back surgery and could not do stairs. The restaurant was closed and they did not know if it will ever open same with the bar
- 4.5/5
Superb
- 0.5/5
They were supposed to have a restaurant and bar and a suite. None was the case the suite was on the second floor with no elevator. I had just had back surgery and could not do stairs. The restaurant was closed and they did not know if it will ever open same with the bar
- 4/5
Really cool environment if you are into dinosaurs and fossils. The hotel is older and shows its age in places. But it's clean and well maintained. Bed is not too bad. HVAC is noisy (we've had 2 different rooms with the same issue). Staff is courteous and the included breakfast is pretty good with fresh scrambled eggs, green chili, some kind of meat and potatoes. The coffee is awful, but everything else is quite good.
- 5/5
Very good
- 5/5
Very good
- 5/5
What a cool place! Great fossil collection and library feel to the lobby. Rooms are very nice.
- 5/5
This was a total surprise and probably the most interesting motel we have ever stayed at, with the way cool, not kitschy, dinosaur theme. I need to come back with our grandsons! The pool was terrific, rooms spacious, with hard surface flooring, terrific breakfast and a great price.
- 3/5
Pleasant
- 5/5
Great hotel. We stayed 4 nights. We booked for an event at Red Rocks, it was very close, made it very easy to get to the concert. Lots of restaurants and stores around. Plus, a very fun dinosaur theme. AC worked well. Clean room. Free breakfast. Would stay here again.
- 5/5
Really loved our stay at this very clean and comfortable hotel close to Red Rocks! All of the staff were great, especially the hardworking breakfast lady. We loved the eggs, potatoes, and chile verde!
- 4/5
Very good
- 3.5/5
Staff gave our daughter a little dinosaur toy for her birthday, the pool, the location, comfortable and clean rooms Paper said breakfast was until 9:30 but food taken away at 9:10, took a while for someone to check us in
- 3.5/5
Staff gave our daughter a little dinosaur toy for her birthday, the pool, the location, comfortable and clean rooms Paper said breakfast was until 9:30 but food taken away at 9:10, took a while for someone to check us in
- 3/5
Breakfast ok. Hot tub and pool slimy. Room smelled like clorax. No elevator.
- 5/5
Clean, friendly. We have no complaints.
- 4/5
.
- 3/5
Pleasant
- 3/5
Good location within 20 mins of red rocks. Waffles was good. Basic hotel, cheap price. Friendly staff. Free parking. Hotel is over 2 floors and doesn’t have a lift but was able to accommodate a room on the ground floor. Window was left unlocked. Not very thick bedding, although they do have storage heater that you can provide own warmth. No hand rails in shower but was able to provide a anti-slip mat on request. Few issues with key not working but was apologetic and resolved quickly. Lots of worker vans in car park, people taking outside and in hallways early morning.
- 5/5
Smelled clean
- 5/5
Exceptional
- 4/5
Overall very clean and tidy for the price, would’ve liked a mini fridge in the room and a later breakfast but it was the average hotel experience. No complaints.
- 5/5
An outstanding room. Well worth the price. The Staff was very friendly and agreeable. A great place to stay, near lots of restaurants, shopping, and things to do.
- 4/5
I got sick the last two days of our stay & housekeeping was wonderful. They didn't mind changing our sheets or providing us with extra towels as needed. Finally, the breakfast staff kept everything full, hot, fresh & clean. We would definitely stay here again!
- 5/5
Was very clean and comfortable.
- 4/5
The woman that cooked breakfast was very nice and a very good cook
- 4/5
The woman that cooked breakfast was very nice and a very good cook
- 4/5
Paint chips back entry N.E. enrty door broken
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
I stayed at this Mpotel 5 nights. I first night I informed them that the floor lamp didn'r work and it is very hard to see at the desk. I informed them 4 days later that it still not working. It is 5 day now and it still is not working.
- 1/5
Room was dirty. Shower head fell off while showering. I had an emergency to leave early, they would not return my money for the extra day i paid for. They were NOT fully booked up to do that to me. This place looks nothing like in the pictures. Gross. The walls are so thin you can hear everything that people are saying next door.
- 4/5
Basic but just fine.
- 3/5
Pleasant
- 4/5
yes
- 3.5/5
Staff was very friendly and helpful!! The pool waa green and we couldn't swim which was the entire reason we booked this motel
- 3.5/5
The pool waa green and we couldn't swim which was the entire reason we booked this motel
- 1.5/5
We paid extra for early check in and it seems like our room was extremely small.It had an attached door, and you could hear everything in the room attached to us, even housekeeping. The person that stayed next to us was extremely loud. They did have a bunch of construction people there.They were nice as well as doing some maintenance on the building itself.So it was a little messy. We have stayed here before and truly enjoyed the breakfast. However, this stay breakfast was the same thing Every day and the cereals were only about 4 to 5. Prevously they even had biscuits and gravy for breakfast, so we were saddened to see that it was the same thing. Every day.
- 1.5/5
We enjoy the lady that does breakfast.She was very nice, very friendly and played good music!! We paid extra for early check in and it seems like our room was extremely small.It had an attached door, and you could hear everything in the room attached to us, even housekeeping. The person that stayed next to us was extremely loud. They did have a bunch of construction people there.They were nice as well as doing some maintenance on the building itself.So it was a little messy. We have stayed here before and truly enjoyed the breakfast. However, this stay breakfast was the same thing Every day and the cereals were only about 4 to 5. Prevously they even had biscuits and gravy for breakfast, so we were saddened to see that it was the same thing. Every day.
- 5/5
Didn’t use hot tub. Breakfast was ok but they ran out of hash browns
- 3/5
Breakfast was limited and neither hot tub or pool were operating.
- 5/5
It was a perfect location for the event. I was at and it was close to my shop. The staff was courteous. And the breakfast was good.
- 5/5
It was a perfect location for the event. I was at and it was close to my shop. The staff was courteous. And the breakfast was good.
- 1/5
The craziest part of this terrible stay was that there were definitively drug deals and prostitution going on ALL NIGHT IN THIS HOTEL and in the rooms directly across from mine. If I wasn’t so tired from driving all day I would have left and even slept in my car. If you can call this a hotel as this was utterly the worst stay I’ve had in a hotel and I’ve stayed at Motel 6’s. Room definitely DID NOT MATCH the photos on the website. No carpeting. Work was being done on many rooms and was very dirty. Dust and debris all over the halls. Construction materials all over out the door to parking. Door to the room had literally a TWO INCH GAP and the hallways had super bright lights on all day and alll night. I had to take towels and block the light so it didn’t light up the room all night. I AM NOT JOKING OR EXAGGERATING the gap under the door and the lights from the hallway lit up the entire room without using the towels. I was thoroughly disappointed in this stay and caution anyone ahead of thinking of staying here. Desk clerk spoke little English and claimed he couldn’t give a refund or even a discount. If you can help it, please consider sleeping somewhere else.
- 1/5
Very poor
- 3.5/5
Facility was in a remodel so had issues with getting around, but I think it will be better when finished.
- 3.5/5
Facility was in a remodel so had issues with getting around, but I think it will be better when finished.
- 5/5
Nice place to stay.
- 4/5
Very cool hotel. The lobby area is really neat with all the dinosaurs. The breakfast was really good. Staff was really kind as well.
- 4/5
Room was clean. It was nice and quiet. Staff was helpful.
- 4/5
Very good
- 2.5/5
Price When I walked into the room it smelled like dog pee and the heater didn’t work I called the front desk he said turn it on it’ll kick on as I got settled in I waited and it never kicked on so I called him again he said he would move me so I moved to the room next door and as I was resettling in he called me from the lobby and let me know it works and it kicked on but it never did for me so I don’t know what was happening
- 4/5
No
- 4/5
Breakfast lay out is a mess and disorganized.
- 4.5/5
The location had great access to our purpose. The staff was very nice and the rooms were clean No fridge?? The pool did not look particularly clean.
- 3.5/5
Breakfast was disappointing. Each morning we had to wait while they cooked eggs and meat.
- 4.5/5
Staff was great and very clean Cost are just a little higher
- 1/5
The lobby was nice. The gentleman behind the front desk when we checked in and out was very unfriendly and rude which was disappointing. He was equally rude and abrasive over the phone. The room had what looked to be blood stains on the carpet and the bathroom was about the size of a small closet and had very poor ventilation so the ceiling was covered in moldy spots. The cable box for our Tv was unplugged and dangling from the wall so that didn’t work either. The pillows didn’t even qualify for the definition of a pillow, more like a small empty pillowcase.
- 3/5
friendly staff. comfortable bed.I really enjoyed the quiet. the price was a bit steep.
- 5/5
Love the hot tub and breakfast
- 5/5
One of the only issues I had with this property is it says it has a heated swimming pool and hot tub that is open all year around and that is one reason I used to stay here in the past, but when I stayed there this time, the pool in the hot tub were completely empty and not in use. However, everything else was good. Room was clean. Staff was friendly. Breakfast was good content with my overall stay.
- 4/5
Comfortable beds but the rooms were depressingly dark. Very poor lighting.
- 4/5
The staff was great. Took care any issues that came up. Hotel is under new management and compared to my previous stay this visit felt less than anticipated. Work needs to be done to bring this hotel up to acceptable standards. Don’t cut corners.
- 5/5
Breakfast is really good especially homemade green chili. Great place to stay with dogs, places to walk them and theyare welcomed there. There is also a small nice bar and grill across the road The Rusty Bucket.
- 1/5
They were doing construction on the rooms after 5 pm at night when I arrived. I was given a room surrounded by construction materials and workers. A man was roaming around the halls and left. I waited at least 5 minutes twice for a front desk clerk. It felt unsafe and unmonitored for a single female traveler. I ended up getting a refund but the front desk clerk was not great to work with. Expedia made me get a manager and wasted 45 minutes of my time after a long day of traveling.
- 5/5
Pool closed
- 4/5
Staff efficient, room quiet, breakfast the best in the area.
- 5/5
Love the staff Loud noise. They were doing some kind of arrangement on the floor
- 3/5
Lotion container was empty. Front desk friendly.
- 2.5/5
Location. Comfortable room and bed. Food available. Starbucks breakfast offered was worse than airplane food and really expensive. Bar hours, closed before 9?
- 0.5/5
Everything
- 2/5
Check in was a mess. Staff did not know how to do a check in.
- 5/5
We always stay here. This is our choice hotel when we go to Colorado clean breakfast is decent. People are nice. We appreciate it.
- 2/5
Nothing
- 5/5
Would love to have been able to use the jacuzzi, but unfortunately it was closed for the winter.
- 4/5
Over all stay was good. However, the building could use an inside bar or small bistro type of set up.
- 5/5
Breakfast great! Location, don't get any better then this!! Nothing to complain about.
- 3/5
We booked a last minute reservation. Not normally somewhere we would stay. Plesently surprised considering the price. Very clean , quiet and staff was very nice
- 3/5
Looked the the breakfast was good. I just had toast. The room was not as clean as it should have been. The bed , suffice to say needs to be thrown away staff was not so friendly the pool didn’t even open till almost check out time and was not open late and it seems they really like the perhistoric theme. The bed however didn’t need to be prehistoric. already said
- 3/5
Night desk person was rude and not helpful. Asked for a plastic cup and he looked up from phone, pointed to breakfast are and we t
- 4/5
The room was very nice. Ground floor so it was easy with my things and my huge dog. Walking around the property was peaceful and educational. I really liked the dinosaur theme. Relatively close distance to other things. Worth every penny!
- 3/5
Good for the price
- 3/5
😊
- 1/5
The rooms at this hotel are not safe. This hotel is using thin white extension cords to plug in their refrigerators and microwaves. Refrigerators and microwaves don’t have a dedicated plug. Extension cords are only supposed to be used on a temporary basis. This hotel is a fire hazard.
- 5/5
Nice quiet place to stay, staff was awesome.
- 5/5
We actually ended up having to extend our stay due to hospitalization of a family member and the hotel accommodated without issue. I normally only care about a bed to sleep in but we ended up staying in our room quite a bit. It’s very quiet around here even being close to 285, you barely hear the traffic! I never heard neighbors tv or conversations in our room (even though I heard talking walking in the hall)! The staff has been polite and helpful! The breakfast is pretty good (real eggs) with a decent variety!
- 5/5
very nice hotel convenient location good breakfast great pool
- 4/5
Fun decor and helpful staff but the rug was stained
- 5/5
Friendly check-in. Great breakfast. Clean well maintained room.
- 3/5
Ok
- 5/5
Everything was good
- 5/5
Fun dinosaur theme, good hot breakfast with many options, large pool and jacuzzi, plenty of parking, close to convenience stores, restaurants and freeways.
- 5/5
I do like the design of the hotel (dinosaurs), the place is “ok/good” for the price; the stuff wasn’t the most incredible but was ok, nice breakfast, nice pool and hot tub, I truly enjoyed it, I can tell that after spending so much money on Hyatt or Hilton at downtown, this small hotel has an incredible atmosphere that makes me want to go back to the hotel again, 8.88/10 (~130 dlls P/night). Pros: Nice hot tub. GYM. Good pool. Nice facilities on the room/hotel. Ice machine. Enough towels for the pool. Good A/C. Good buffet/breakfast. Good decoration, incredible for the kids, and adult. Good house kipper. Good location if you live in Lakewood or you plan to go to southwest plaza/Belmar park. Books for tourists. Dinosaurs. Excellent waffles. Good people on the kitchen. Nice Apples. Negative: No water/chips as gifts for your stay. Poor quality of the key for the room. Not security, (the people were smoking on the pool). The size of the gym is really small (if you will use it…, be advised). No bar service. Not an excellent clean room. You are faraway from downtown Denver. The parking lot can be problematic. No v.parking. No shows. Recommendations: Put a dinosaur in the key of the room, do some shows at least one day per week about dinosaurs, more promotion of the hotel, you can cover the pool/hot tub, put some toys on the pool, better illumination on the pool. Best wishes, Zauberer.
- 3/5
This was a very basic place.
- 5/5
Clean, quiet and friendly staff
- 5/5
Very clean rooms. Lots of room for parking.
- 5/5
It was easy to get to Red Rock Amphitheater or to Denver.
- 5/5
Thank you. Room was nice. Staff was friendly. Place was quiet. Pool was clean.
- 4/5
It was decent but ended up trying Fairfield inn and liking it a bit more
- 5/5
Good place to stay when in the Denver area.
- 5/5
This hotel was a pleasant surprise. Everything was very clean. Room was standard, but spotless. A very nice hot breakfast every morning. Dining area was also kept very clean. Check in was easy and staff was friendly. A small selection of snacks and beverages available for purchase in the lobby, which was a life saver when our flight was delayed and we came in very late. Would definitely stay here again if I was traveling to this area again.
- 2/5
I had a pretty terrible experience here. First of all, the key cards would only work once and I had to go get new ones at least 6 times. The first room I checked into wreaked like cigarette smoke, and the carpet was dirty and coming up in spots, stained and old. The door closest to my room was "exit only" because the key entry didn't work. Finally, when I moved rooms after needing to stay an extra day they accused me of having my dog in a room that wasnt pet-friendly after registering my dog at the front desk both check in days. I don't recommend this hotel, my experience was not one i'd recommend for others.
- 5/5
Very nice staff and very clean rooms
- 3/5
I really liked the interior of the location, but would have appreciated all the doors working rather than having to walk to the main lobby everytime I wanted to get back into the hotel. Around the area felt very unsafe due to the lack of security to be seen and the amount of homeless people around.
- 5/5
The staff was friendly and the room was clean. I was just passing through and only stayed one night but it was comfortable.
- 4/5
Really nice place. Just that staff was noisy in the hallway. Talking too loudly. I was next to laundry.
- 4/5
The hotel was clean and quiet. Breakfast was ok. Staff was so friendly. Big downfall was not that many channels on the tv and the Netflix app would not connect for us log in. Also the room had some random items form previous guests which was odd.. Bobby pins in the bathroom and eyedrops under the nightstand
- 4/5
Quiet hotel, room was nice, really good breakfast. Friendly staff. Had trouble with the TV remote working and the front desk person came right up and fixed it. Nice and clean room.
- 3/5
Staff and prices were great, but the rooms and bathrooms were pretty small compared to other hotels. Pool smelled of sulfur at times and I noticed lots of bugs in the water. Probably should use more chlorine to keep it clean or something.
- 4/5
Floor in room was coming up.
- 5/5
Lovely breakfast included. Beds are comfortable. Clean rooms.
- 1/5
You changed the date from my search to a date I didn't need and now won't refund me. I am no longer using Expedianor Best Western. Enjoy that money
- 5/5
We stayed four nights and they do a great job at this place. We loved the dinosaur theme and the location.
- 5/5
Great staff and breakfast!
- 5/5
I loved all the dinosaurs
- 3/5
Wonderful place to stay, however, those noise from others above us ubtil 345am was unbearable
- 5/5
This property is in a great location central to most atractions in the area
- 4/5
Worth it just for the amazing collection of fossils.
- 5/5
Friendly staff. Basic room for a concert at Red Rock with 2 teens. Pool was great.
- 4/5
Nice location to Red Rocks
- 4/5
Rooms small, but very clean! Staff was very friendly!! Close and convenient location. Would definitely stay there again.
- 5/5
Very good value for money. Place is in a good location in Lakewood, great stay for a Red Rocks show. Place was clean, staff was nice, pool is great for kids. Breakfast was okay but lots of options so you should find something.
- 5/5
This quaint little hotel was perfect. Close to red rocks & any shopping we needed. The complimentary breakfast was great!! Very happy with our stay
- 5/5
We like that it's family friendly
- 4/5
Breakfast was ok, but definitely had trouble keeping food available for guests.
- 5/5
Great
- 5/5
Very convenient to Red Rocks for concert, 15 min away and great breakfast, large room, great pool ouside, pet friendly, great price.
- 2/5
TV didn't work. I went to front desk 3 times. He moved us to another room. The TV was old and small. The halls were dirty. Only 1 ice machine worked which was at the other end of motel. The lobby restrooms were locked in the evenings and overnight to keep out illegal activities. One entrance door on the side would only allow exit not entrace. Young people were running throughout from rooms to rooms. We chose this hotel because we were told there was RV parking available but there wasn't. We took up many parking spots. I would not recommend staying here.
- 4/5
Everything was ok. also was close to my mom 's house. So we slept well and rested perfectly. Breakfast was ok. I like it. Thank you.
- 5/5
Better coffee would be nice.
- 4/5
The free breakfast is good. Decent selection good hours. All in all it’s a good place to stay and is at a decent price.
- 3/5
No Elevator and on the second floor. Had to switch rooms at check in as they smelled of pets bad. The staff was friendly, ice machines were both broken. Bed was good, bathroom is tiny. Breakfast was okay and very busy everyday.
- 3/5
Wouldn’t go back
- 3/5
This hotel was good for two nights. The bed was comfortable, and it was quiet in the hotel through the day and night. The carpet looks like it needs to be replaced, other than that it was OK.
- 5/5
The pool and hot tub
- 5/5
Thank you so much for a wonderful stay!
- 5/5
The only reason I didn’t give all the stars was a little bit of junk laying around outside they had been remodeling. The room was very clean. Staff friendly professional.anytime I have to stay in a hotel in Denver it will be here!
- 4/5
Good location
- 5/5
Great location. Quiet.
- 2/5
It wouldn't have been my pick for a longer stay. Everything seemed broken.
- 3/5
Bed was very comfortable. Room and facilities were clean. Dated building. Pool looked dirty - unappealing.
- 5/5
helpful
- 5/5
Really nice quiet atmosphere, nice staff.
- 4/5
The breakfast was good as well as the service. Location was convenient.
- 4/5
Over all it was a quiet, safe area which is most important in a big city! It had a hot breakfast with eggs, sausage, tater tots, and even green chile! Bed was comfortable, bathroom was small, and has a dinosaur theme. Pleasent stay, biggest gripe was the front desk guy was new and not trained so took forever for him to check me in.
- 2/5
very dirty carpets, parking lot is dark, and room wasn't clean esp the bathroom
- 1/5
Tried to charged me twice. I was fine with the hold fee, but they charged me the rate with the hold fee twice.
- 4/5
Overall I would have to say that this Best Western was pretty good. The only issues that I had was the comfort of the bed. I could feel the springs in the mattress. The other issues was how loud the cleaning crew was in the morning. I could hear the staff talking loudly outside my door at 8am when I was still trying to sleep. Other than those two issues, my stay was good and I would stay there again in the future.
- 5/5
It was clean and comfortable.
- 3/5
The bed is too firm, breakfast is mediocre, the pool is green, and customer service is lacking. I asked for extra pillows and was told they have no extra pillows until housekeeping came the next morning. What hotel doesn't have the capability to give extra pillows or towels? I also tried to discuss a partial refund for a booking I have a week later and the woman at the front desk was not helpful. I prepaid when I booked and that exact same room is now $73 cheaper. I guess that just goes to show that you shouldn't stay at the same hotel within 10 days if you haven't stayed there before. The average reviews don't accurately reflect my opinion of this hotel.
- 5/5
Room was very cool perfect for a hot day. Friendly staff.
- 4/5
Everything was super clean except the pool. We were really looking forward to using it in our vacation, but we’re was murky and you could see algae everywhere
- 4/5
An enjoyable rest thank you. Very interesting and fun decor
- 5/5
The room was nice and clean. The beds were comfortable, but the pillows were so flat. Breakfast was really good with lots of options.
- 1/5
I was charged twice for my room and still waiting for a refund.
- 5/5
Great place. My grandson loved the dinosaur decorations with all the fossils. Pretty cool decoration for a hotel. Also, the pool was super nice and pretty big. Staff was very friendly.
- 4/5
felt like a real hotel not a motel
- 5/5
Was nice and clean
- 5/5
Parking was easy, check in was fast, room was clean.
- 5/5
Clean and convenient.
- 5/5
Front desk associates were excellent
- 5/5
Room was clean, but air conditioner had a hard time keeping up. The pool was dirty and didn't seem to be circulating water as it should be. Fun place for younger kids to stay.
- 1/5
No hot water, had to change hotels
- 3/5
The carpert was so filthy that our feet were sticky. The beds were clean. And the Staff is always lovely but this was our 4th visit to the Best Western and it has gone down in quality each visit. We will not return and will book a different stay next year.
- 4/5
Everything was nice as far as location and quiet. Room was clean except for carpet.
- 5/5
Good stay
- 2/5
The area around the property is sketchy, the pool was gross (mildew) and the lobby was outdated and the carpet was stained. No elevator, the outside door didn’t work. The staff was very pleasant.
- 3/5
Internet was very slow, pillows are old and kinda flat and the bathroom was very tiny. Otherwise decent.
- 2/5
Very old property. Electronic oor locks werent workong properly. Pool was full of bugs.
- 4/5
Hotel was clean and comfortable. Location was convenient. Had a little hiccup at check-in but got it worked out. Overall experience was good.
- 3/5
The beds definitely don't look fluffy and comfortable like the ones they show in photos- very uncomfortable, older beds that when you turn over, they about bounce you out of bed! Pillows were flat as pancakes. Surprise $100 deposit at check in not mentioned on Orbitz. Room was pretty clean- hair in shower and on bedding. Right next to pool is not very quiet. People up partying and loud at 4am. Sound barriers in room are not good- upstairs above us sounded like a wrestling match was going on. Breakfast food options limited as compared to other BW's and very basic. Holes in black out curtains let light in. A/C super loud and made an annoying high pitched sound. Pretty disappointing stay.
- 5/5
Great older property that is really well run. Rooms were clean. Pool was great. Hot breakfast was well tended and staff was always friendly and helpful. Parking is easy. Everything was easy actually. It’s older so some things show wear but overall this place is clean, safe and quiet with great amenities.
- 5/5
Clean and friendly
- 1/5
very low class paid $200 and it was not worth it.
- 5/5
Clean and nice room and bathroom. Very good breakfast. Free and easy parking. Nice place to stay.
- 4/5
Staff was friendly. Room was clean. I wish the staff was better about not letting customers smoke weed on the property. I know its legal in here, but not everyone enjoys that smell.
- 5/5
This property was perfect for our trip for a concert at Red Rocks. It has plenty of parking and is in a fairly quiet area. The staff was friendly and helpful. The breakfast offered lots of options, and the breakfast staff were so helpful, offering to carry drinks to our table, etc... Our only complaint was one of the exterior doors located on our side of the property was unable to be used, forcing us to enter through the main entrance each time. While this wasn't a huge inconvenience, it would have been nice to have the door accessible. The beds (and pillows) were great!
- 5/5
friendly staff. Good rates. nice pool!!!
- 5/5
While dated it is a very clean place with clean and comfortable rooms.
- 4/5
The hotel is fine. Clean and confortable. The area seems safe but not a very nice location. For the price it is fine. Dogs can stay for a decent fee. Breakfast a litlle bit above average. Friendly personal.
- 5/5
The front desk staff was nice but housekeeping woke me up at 8 am to try to clean my room. Breakfast was the same both days we were there. The hotel itself was older but very cute and entertaining.
- 4/5
Place was very clean , even the parking lot , Helpful staff and breakfast was quite good as well . ( lost 1 star as the hot tub was down when we were there , Wife was looking forward a nice soak after a long day of travel and room was pictured as having a tub , only had a shower )
- 3/5
The free breakfast was bad
- 4/5
Cool and unique. Fun for kids
- 5/5
Amazing breakfast.