The Nishat Hotel Johar Town

The top notch facilities and service is outclass. Loved the overall celebrity oriented atmosphere and modern chic decor that enhance the experience to next level. The art of the class building and architecture of overall has skyrocketed our experience. The breakfast buffet is also very rich and good especially the chef at egg station who was exceptionally good at her job. The direct access to emporium mall was another feather in the hat of this facility. They should have business center available for staying customers without any prior booking like every other hotel facility.

Very well built and maintained

Everything is good

The only shortcoming is parking space during peak times usually around 5-8 PM. Its because of the customers of Emporium mall park in the hotel parking

Very luxury and great service at all times

Enjoyed reception staff was very welcoming special thanks to Mr. Waqas and Ateeq for nice room and special courtesies upon check-in

Stayed at Nishat had wonderful experience Salman & umer bell staff was excellent and thank you reservation team specially Asad for coordination and follow up from arrival to departure would love to stay again

Food options was not very good compared to other hotels in this price range in Lahore

Good i stay only 5 hours

Great location Price is too high

I am satisfied with all the hotel services.The hospitality of the hotel staff was of a very high standard.Mr. Salman,Ms Huma and Iqra,provided very good services.I appreciate their hospitality.I would prefer to stay here whenever I come again.

Hotel staff is very cooperative, Specially Mr. Waqas Shafque services are very good and he is very cooperative,All the hotel staff are very good in terms of hospitality and services.

Spacious rooms, Hotel entrances, lobby area seatings and corridors. Easy access to the mall. Hmm, where to start with, hardcore beds, omg, it felt like sleeping over a wooden bed, the room floors don’t have carpets so I faced the cold floor, slippers were provided but of kids' sizes, have to use own, lifts were terrible, even though they were 4 but all of them were super sluggish but decorative. Fresh fruits and dried fruits were provided, but I had to pay extra (surprised). No one informed whether they are complementary or not. Thin walls, u can literally hear from the other side and if someone passes by the main door. The bed sheets were terrible, not very clean, and were light compared to the weather conditions. Dusty side tables/ telephones. The washroom was huge but the showers were 2/5, the toilet seat was too high though I am 5’11. Plus the light bulbs, hardly switched off from the dedicated buttons, you literally have to power off the main room supply. No garden for a walk or fresh air. You feel roombound. Plus the front desk staff on the over check out was a bit typical in attitude and poor mindset. CS were poor, He literally had no clue how much we paid for what we used and then he called his senior to make sure we gave 5/5 after charging us extra. No way! Bistro breakfast was alright, not up to international standards, especially the bread section. The queue for the single coffee machine, the cutlery cleanliness was not up to the mark.

Service Lifts

Very clean, friendly staff. Elevators were very slow and confusing. Room didn’t have a clock.

Everything was amazing from cleaning to staff At the receptionist Huma helped me a lot Then housekeeping people, Rashid Ali, Nazia, muhammad usman . For helping my luggage to the hotel room ( Amir butt , zameer , Tariq ) fir got some names but over all my trip was amazing. Love to stay here again inshallah peaceful environment

Charges are pretty high

The staff and their behavior at breakfast

Everything was super neat and clean with modern style room & furniture. I wish they had smart tv with Netflix install on it.

I had an amazing, amazing stay at The Nishat Hotel Johar Town. The staff made my experience unforgettable, they were incredibly accommodating, helpful, and genuinely sweet. I loved all of them! A special mention to Huma Ali, Agha Ali, and Ibrahim, who dealt with me directly. They were extremely considerate and treated me so well throughout my stay. Their kindness and professionalism truly stood out. I would also like to appreciate Rizwan Faisal, who assisted me with the booking process. He was very cooperative and accommodating, making everything smooth and hassle-free. Overall, I had a very, very good experience and would highly recommend Nishat Hotel Johar Town to anyone looking for exceptional service and a comfortable stay. I will definitely be returning!