Best Western La Plata Inn

Cleanliness was good.

Amazing staff helpful thro Fg the entire experience

Laundry room

We stayed at this hotel for one night and it was good

Breakfast needs a serious upgrade!

The staff was friendly and we felt welcome. The property shows wear and tear. The floors were dusty. It could have used a good vacuuming. I booked partially based on reviews of its excellent breakfast. The selection was mediocre. Overall if you're looking for a place to rest your head at night and don't expect much in breakfast choices then I'd recommend it.

good place to stay for a day. breakfast sucks

Staff and breakfast

As soon as we entered our room we noticed bed bugs on the curtain. When we told the front desk they said some people mind and some people dont mind. That is absolutely unprofessional and disgusting!! That can be a big expensive problem if brought back to a home. They should have pest control doing rounds every month at a minimum. All they did was refund our money no apology nothing. First time booking on booking.com and I dont think I ever will again. I travel a lot with my family and normally book thru another organization due to work discounts. I will continue to do so due to this negative experience

Efficient, courteous and very helpful stff. Room was very clean and bedding quote comfortable.

Breakfast needs improvement!

ALL GOOD, GREAT STAY, WILL GO BACK

Clean room. Pleasant room decoration. Friendly staff. Bed was horrible. Very lumpy and hard. Ended up with bad back pain that lasted for a week. On medication.

Bad

The location was great and near the event we had to attend. The lady doing the breakfast was the only friendly person. She made you feel welcomed. Coffee was good didn't try the breakfast. Glad this was only for one night even though I wanted to take a loss and find somewhere else to stay. Staff was not friendly nor made you feel welcomed. I stayed here a couple years ago, and it was nice and affordable which is why we stayed here again. Had two rooms and as soon as you walk in the rooms, they smelled of smoke and weed even though they advertise nonsmoking, and it just felt dirty. I saw one of the workers going to the rooms spraying what looked like Febreze in the other empty rooms. The carpet in the rooms and even the hallway was dirty and musty. You can tell that it was a poor job of cleaning because children’s fingerprints were all over the mirror. The bathroom was not the cleanest and needs to be updated. The tub had mold and not clean to my standards. Could not sleep at all that night because the air quality of the room was not up to par. Had the air on but the room still felt damp and musty. Unfortunately, the final straw was when my mom called to tell me she had just killed a roach in her room. Yup, that did it, I will not be returning.

Friendly staff, clean facility. Would stay again!

Convenient location. Dirty. The shower was dirty. The fridge/freezer was dirty. The carpet was dirty.

Exceptional

Also the floor is the bathroom was not washed. I wore white socks into the bathroom and afterwards I noticed they were dirty. I took a wash cloth and washed the floor and that wash cloth was filthy.

When we went into the room, we were smacked in the face with wet, musty room, the carpet was wet, some reason. Tub floor was cracked Definitely not a return for us

Very good

ROOM WAS VERY CLEAN, STAFF WAS FRIENDLY, BREAKFAST INCLUDED OMLETTES SAUSAGE, YOGURT AND DRINKS WHICH EVERYTHING WAS GOOD.

It was in a good location. Laplata is great and has a lot of stores nearby and restaurants. Parking was a limited. The staff was friendly and understanding. The hotel had a very bad odor. It advertised no smoking but someone was clearly smoking marijuana on the premise. The AC was blasting when we arrived, no heat in the room. We spotted two roaches on the nightstand within the first 5 minutes. Also, the sheets were very warn out. It had some stains in the bedding. The furniture was old and dusty. My children and I couldn't get comfortable. So we request to leave and cancel reservation.

Superb

Hotel is ok considering the price. Caulk in bathroom had mold and wallpaper was peeling. Faucet hasn’t been cleaned in quite some time. Had a lot of soap scum. Bed was super firm (loved it!) but was VERY high and a little hard to get onto because I am short. My only MAJOR complaint is the doors slamming. Money needs to put into capital improvements to put closures on each room door so that they don’t slam shut. Didn’t appreciate being awakened beginning at 4am by people around us leaving early. Not everyone is considerate enough to catch it with their foot so by 6am I was majorly annoyed and wide awake. Arm chair in #132 needs to be steam cleaned. It’s filthy!

Exceptional

Later friendly Pot smell

Great place all the way around. No complaints. Staff was friendly, very clean and breakfast was really good. Will stay there again for sure.

Exceptional

Very good

Was clean. Staff was very professional and helpful.

Checking in was a problem. Said they did not get my reservation. charged me again using credit card on file with hotels.com. not happy trying to get that squared away because I ended up paying twice.

Was a good stay, no complaints

Every thing we’re nice and clean

I was able to secure a last-minute, week-long reservation here, but extending my stay proved to be highly frustrating. When I requested an extension to attend a funeral, the front desk staff provided inaccurate information, forcing me to pack up all of my belongings needlessly. The front desk manager, Corinne Johnson, was neither friendly nor professional and could greatly benefit from further training in basic hospitality. Regarding the property itself, the hotel is not well-maintained, though it was acceptable for a short-term stay. My second room was not clean; the top bedsheet had visible stains, suggesting that the bedding is not changed regularly. Unfortunately, the staff did not seem to care when this was brought to their attention. Overall, it was a mediocre stay that was salvaged only by its initial availability.

Exceptional

Amazing i been staying here and I love it

Exceptional

.

Very good

The smell.

There was a terrible cigarette smell in our room/ bathroom. Staff did give us some spray but it did not help. Room was clean. Property Needs updating. The smell.

Rooms and property was clean. Breakfast was ok. Staff was good.

Disappointing

Not very clean, bathroom was falling apart and disgusting, loud guest all through hotel (music and yelling till midnight), smelt like weed in the hallways, door battery died and we ended up sitting in the lobby for over an hour waiting for maintenance to come unlock our room in the middle of the night (didn’t even change the battery so we couldn’t leave out room unattended). Breakfast was alright.

Exceptional

The staff was very friendly and the check in was quick! The hotel and our room were very clean. Great price as well!

Quick, same day reservation, very friendly professional staff. Overall clean room & AC was on to cool the room in this hot day. Vacuuming could be better, items from previous guests next to bed. Breakfast eggs may have been sitting a while, hard around the edges.

Exceptional

Superb

The staff was very friendly and the check in was quick! The hotel and our room were very clean. Great price as well!

Exceptional

Quick, same day reservation, very friendly professional staff. Overall clean room & AC was on to cool the room in this hot day. Vacuuming could be better, items from previous guests next to bed. Breakfast eggs may have been sitting a while, hard around the edges.

Is it to much to ask to overall breakfast with a better variety

Very nice staff. Good location.

The price was reasonable and staff were helpful and friendly. The room had a smell to it and there was lint on the bathroom floor. The room didn’t have full curtains, only a sheer. The room faced a parking lot where at least one person would just sit in there car parked so didn’t feel comfortable with that since they could possibly see into the room.

Breakfast could be better and ice and water should be available

The hallways had a funky smell. The room was so so and had dark decor. The breakfast bar ran out of hot food and didn't get replenished. The room key wouldn't allow access after we had our breakfast.

Cleanliness Breakfast

Great location. Easy to check in and out. Staff was very courteous and helpful. The room was nice. Breakfast was great. I would definitely stay here again. Can't think of anything negative to say.

Breakfast

Great location. Easy to check in and out. Staff was very courteous and helpful. The room was nice. Breakfast was great. I would definitely stay here again. Can't think of anything negative to say.

The staff were great, everything was clean and well kept. The price was very good. I've stayed in far more expensive hotels that were not as nice as this one.

Very good

Everything. Especially the room, very spacious & clean !!

Everything. Especially the room, very spacious & clean !!

When we checked in, the gentleman took my husbands credit card and then proceeded to cover his cough with it. When I said something, he didn’t understand me and then my husband explained further and wiped it off on his shirt. So to start our stay, we weren’t real happy. Hotel smelled like weed the first night. We stayed on second floor, stair and elevator access was nice. Room wasn’t very clean. Sticky stuff on counter tops, needed to be vacuumed, bathroom needed a good scrub down (looked like it hasn’t been really fully cleaned in awhile, just wiped down). We did appreciate the early breakfast (6am) which was decent for what it was.

Lumpy pillows

Great location Lumpy pillows

Very good

The most important thing is that staff was very helpful and friendly, also the bedroom clean and very convenient for the travelers with affordable prices.

The gentleman in the front was amazing he was very friendly and helpful. The king bed was comfortable. And they had good breakfast!

It’s fine if you’re staying for just one night

It was very clean and the staff was amazing. This is how a hotel is supposed to be ran. The breakfast was amazing and fully stocked and had someone attending to make sure it was stocked. I went to the breakfast at 930 and even though it was closing soon it was still being well taken care of. The only complaint I have is that there was a few stains from previous guests in the cushions of the sofa, which in fairness, I wouldn’t have even seen if I didn’t need to use the pull out sofa bed.

It was very clean and the staff was amazing. This is how a hotel is supposed to be ran. The breakfast was amazing and fully stocked and had someone attending to make sure it was stocked. I went to the breakfast at 930 and even though it was closing soon it was still being well taken care of. The only complaint I have is that there was a few stains from previous guests in the cushions of the sofa, which in fairness, I wouldn’t have even seen if I didn’t need to use the pull out sofa bed.

Exceptional

Very good

Yes to both!!!

shower needs to be up-graded

breakfast was great shower needs to be up-graded

Broken shower curtain, carpet stains, had to use excessive force to work the shower. Walls so thin I heard one neighbor listening to the news and the other neighbor watching baseball. The hotel also smelled like they used a fragrance to mask the smoke.

Bathroom was not clean. Urine was around bottom of the toilet. The no carpeted part of the floor was sticky.

Exceptional

The breakfast food was delicious just need to cook the sausage a little bit longer! But other than that everything was great. Our tub wasn't cleaned very well 😔 but they cane back an̈d clean it for us!👌👏🤗 we will return to this hotel.

Ok

Nothing

Very clean Nothing

Good night’s sleep

Rooms were clean staff..GM was amazing!

Everything Credit card policy

Everything Credit card policy

Exceptional

Exceptional

The parking lot was clean and well spaced Lobby was clean and all areas , the Ac was perfect plus I really liked the open window option.

The parking lot was clean and well spaced Lobby was clean and all areas , the Ac was perfect plus I really liked the open window option.

Convinced Nothing that I didn’t like

It's was a good stay I only gave it a 4 star rating because I was told breakfast was from 6am to 10am I went to get breakfast at 915:am on Monday they day I was leaving and they had closed the breakfast early which is highly upsetting to me because I was really looking forward to it everyday of my stay

Room was clean and organized but the ac unit kept making noise all day and night definitely needs maintenance

Everything

Their reserved parking for “Diamond Members.” There aren’t any Diamond Members. A waste of parking. The room keys de-magnetize easily.

Clean and convenient

While checking in I had to wait 45 mins just to check in because there was no one at the front desk. The first room we were assigned to had German roaches in the room and we had to get moved to the other side of the hotel after being offered to get moved right next door where we literally saw a German roach. I was disappointed in this property.

House keeping didn’t clean the room

Breakfast was fine. room was very clean.

Joy at the front desk was amazing

Parking was okay . Breakfast was okay

Staff should pay a little closer attention to detail. I noticed there was some mildew up in the corner above the shower tub area, and the top ledge at the center of the bathtub where the shelf is needs to be cleaned better because there was mold growing

The breakfast was decent. There was a roach that my mom saw in our room 2 times. And I had a ant in mine. Like usual with most hotels, I found some stains on the comforter. Thats why I never use them in hotels, cuz I know more than likely they are rarely cleaned. And that maybe the same with the sheets. I always look for signs of uncleanliness.

I dropped the remote behind the bed. When we pulled it out it was gross. There was a cell phone, old used keys to the room, cigarette butts and hair under and back there. Also the remote kept going off line. The debris behind and under the bed.

Location and thats it The rooms were not cleaned well. Had to request a second room because the first one had hairs all over the sheets and toenail clippings on the floor. Could not sleep because of the doors slamming constantly. The weed smoke throughout was terrible and the front desk person does nothing

Close proximity to family Not very clean and poor condition of room overall. Noise all night. Outlets very loose, plugs would fall out. TV constantly buffered. Poor Continental Breakfast. Only hot food was very watery eggs and sausage that didn’t even taste good. Other basic breads, cereal or bagels were ok. Keys stopped working had to get reprogrammed twice. Overall did not feel safe, lots of late night yelling, and smell of marijuana while walking down hallways. Had to call front desk regarding a stranger repetitively knocking on my door around 11pm and the phone in my room did not work. No dial tone. Had to call the local number to reach staff on my cell phone.

Front desk was helpful and polite Easy to reach and fresh trees to smell

Room had blood on the floor on the couch and stained sheets. I asked for a refund they had no more rooms for us.

I have great experience with the staff!!

Great stay and rooms were very clean and well maintained, had great smart TVs and amazing costumer service! Would recommend if you need a place to stay for 1 night or more !!

Our room keys were deactivated at 825am when we returned to our room after having breakfast, so we had to return to front desk to reactivate. Staff barely aknowledged me as she was on phone. Did not seem to care.

TV didnt work in the room, luckily i didnt spend much time there

staff was not officiant and took til the next day to bring our stuff or take 1 hours to bring sheets and kept asking for the same stuff over and over again

Beds were soft and clean. Will definately stay here again.

Spacious, clean room! Staff is great!

Only thing I did not like, several individuals were hanging together in the cars through the night.

The lobby was appealing to the eye but breakfast and coffee left you wanting to go get breakfast out. My husband also had trouble sleeping so he was watching tv in lobby at 3am, counter clerk would not let him change the channel, in fact removed the tv remote from the table where my husband was. There were no other guests in the lobby at 3am! The room was ok but the bathroom floor and tub had not been cleaned in a while. Disappointing to have a dirty bathroom!

Clean room, very spacious, very quiet and the staff is amazing!!! I will definitely return!

Clean room, very spacious, very quiet and the staff is amazing!!! I will definitely return!

I didn't get to use the gym. But overall the place is nice and cozy.

I didn't get to use the gym. But overall the place is nice and cozy.

Front desk staff was nice. But there are cockroaches in the room!!!

Front desk staff was nice. But there are cockroaches in the room!!!

Yes

Yes

Great but need to work a little more on cleaning process.

Great but need to work a little more on cleaning process.

Clean room, nice staff, good breakfast!

Clean room, nice staff, good breakfast!

The room were nice

The room were nice

Room okay, furniture out dated, with evidence of animal chewing on same. The parking lot and sidewalk not plowed or shoveled from snow or ice which was dangerous for all. The breakfast never had fruit or oatmeal during our 4 day stay. Our first time stay there was fantastic, but this one was disappointing!

Room okay, furniture out dated, with evidence of animal chewing on same. The parking lot and sidewalk not plowed or shoveled from snow or ice which was dangerous for all. The breakfast never had fruit or oatmeal during our 4 day stay. Our first time stay there was fantastic, but this one was disappointing!

Room was clean but there were crumbs on the computer desk chair. And staff was very helpful

Room was clean but there were crumbs on the computer desk chair. And staff was very helpful

Everything was great.

Everything was great.

Replace dryer

Replace dryer

Non-smoking hotel smelled like cigarette smoke in the hallway, the lobby. Staff members shouldn’t be smoking outside in areas where their smoke cannot enter the facility.

Non-smoking hotel smelled like cigarette smoke in the hallway, the lobby. Staff members shouldn’t be smoking outside in areas where their smoke cannot enter the facility.

Yes

Yes

Yes very nice staff and the room was spotless

Yes very nice staff and the room was spotless

Expeadia doesn't want the truth posted.

Expeadia doesn't want the truth posted.

I had stayed

I had stayed

The hotel smelt of smoke and the room smelt of urine. I paid for the protection option when booking and still wasn’t refunded my money. This was my first time booking here, I would never book here. The smell of smoke is throughout the hotel and the urine smell was in more than one room. Do not book here!!!

The hotel smelt of smoke and the room smelt of urine. I paid for the protection option when booking and still wasn’t refunded my money. This was my first time booking here, I would never book here. The smell of smoke is throughout the hotel and the urine smell was in more than one room. Do not book here!!!

They gave us a suite as a courtesy even though we had paid for a regular room. Top comfort with children along!

They gave us a suite as a courtesy even though we had paid for a regular room. Top comfort with children along!

Good staff

Good staff

Did not eat breakfast, Room clean, Parking good, Staff nice, only thing wrong my tv no signal, I did let the front office know

Did not eat breakfast, Room clean, Parking good, Staff nice, only thing wrong my tv no signal, I did let the front office know

The cost is very reasonable compared to other hotels nearby. I think its a good value for what the hotel offers.

The cost is very reasonable compared to other hotels nearby. I think its a good value for what the hotel offers.

Room was clean. The a/c heater was loud.. wouldnt shut off. But everything else was nice.

Room was clean. The a/c heater was loud.. wouldnt shut off. But everything else was nice.

Front desk employee was very friendly and helpful.

Front desk employee was very friendly and helpful.

Clean room. Great staff. Especially Corinne who went out of her way to contact the manger who were both so kind to let me check in early as a night nurse who traveled after work to get to the hotel to sleep before a special Christmas Mass Eve. Thank you.

Clean room. Great staff. Especially Corinne who went out of her way to contact the manger who were both so kind to let me check in early as a night nurse who traveled after work to get to the hotel to sleep before a special Christmas Mass Eve. Thank you.

Yes

Yes

It had a smell

It had a smell

continental breakfast was fantastic

continental breakfast was fantastic

A nice property that is well maintained and a very friendly, helpful staff. The price is reasonable too.

A nice property that is well maintained and a very friendly, helpful staff. The price is reasonable too.

Everything was very nice.

Everything was very nice.

Staff nice

Staff nice

Quick check in. Clean room. Quiet. Exercise room clean. Free clean parking lot. Clean breakfast area. Breakfast food fresh and stocked as needed. Nice stay. Will stay again when in the area. Shopping just 5 minutes aways.

Quick check in. Clean room. Quiet. Exercise room clean. Free clean parking lot. Clean breakfast area. Breakfast food fresh and stocked as needed. Nice stay. Will stay again when in the area. Shopping just 5 minutes aways.

Overall, accomadations and environmenyt was good.

Overall, accomadations and environmenyt was good.

I would have liked the breakfast to be available a little later than 9am. They need new mattresses. They are worn and uncomfortable and the housekeeping could be a bit better. There was a bottle cap under the bathroom sink, something slippery all over the bathroom floor and hair in the sink and tub. I had to put towels down on the floor so I didn’t walk on whatever it was on the floor.

I would have liked the breakfast to be available a little later than 9am. They need new mattresses. They are worn and uncomfortable and the housekeeping could be a bit better. There was a bottle cap under the bathroom sink, something slippery all over the bathroom floor and hair in the sink and tub. I had to put towels down on the floor so I didn’t walk on whatever it was on the floor.

Yes

Yes

Great value

Great value

For work

For work

Yed

Yed

Nice property

Nice property

The stay was adequate. We were passing through the area and not visiting so we weee only in the room for a night but had no complaints. A great value for the location.

The stay was adequate. We were passing through the area and not visiting so we weee only in the room for a night but had no complaints. A great value for the location.

Staff was courteous, rooms were clean, the shower was hot, and the breakfast was very good.

Staff was courteous, rooms were clean, the shower was hot, and the breakfast was very good.

Excellent

Excellent

My stay was good. The hotel was clean and the staff was nice

My stay was good. The hotel was clean and the staff was nice

I love staying at y'all's facility but right after l use my check card somehow someone gains access to my account and start withdrawaling funds from my account l feel like someone is giving access to my account it happened at 2 different stays they hit my account 4 times l had to go to my bank and get another card.

I love staying at y'all's facility but right after l use my check card somehow someone gains access to my account and start withdrawaling funds from my account l feel like someone is giving access to my account it happened at 2 different stays they hit my account 4 times l had to go to my bank and get another card.

Yes

Yes

Good

Good

Staff was courteous and rooms were clean! Not much more I could ask for

Staff was courteous and rooms were clean! Not much more I could ask for

Brim smelled like urine, strong odor of marijuana throughout the night, had to ask for a shower curtain, bathtub dirty

Brim smelled like urine, strong odor of marijuana throughout the night, had to ask for a shower curtain, bathtub dirty

My favorite hotel in La Plata!

My favorite hotel in La Plata!

Great overall! I’ve only ever had one unpleasant interaction with an older gentleman that works night shift (think his name is Yasmin, wears glasses & hat) really rude, but I don’t really care bc everyone else is always great & extremely friendly & accommodating especially the tall guy that’s always working the front desk, & the girl that works night shift! So sweet & patient, always makes sure I have great service!

Great overall! I’ve only ever had one unpleasant interaction with an older gentleman that works night shift (think his name is Yasmin, wears glasses & hat) really rude, but I don’t really care bc everyone else is always great & extremely friendly & accommodating especially the tall guy that’s always working the front desk, & the girl that works night shift! So sweet & patient, always makes sure I have great service!

Absolutely lovely housekeeping staff, very sweet & patient morning front desk & service! Wonderful housekeeping, great breakfast, & extremely accommodating. Love how quiet & perfect this Best Western is. Parking is also great. Love coming here! They’ve also always do their absolute best to make sure everything goes well during my stay.

Absolutely lovely housekeeping staff, very sweet & patient morning front desk & service! Wonderful housekeeping, great breakfast, & extremely accommodating. Love how quiet & perfect this Best Western is. Parking is also great. Love coming here! They’ve also always do their absolute best to make sure everything goes well during my stay.

I booked a room just for one night and thank God I did. The room smelled as if someone was in there smoking just before I got in. The only accommodation was a room with double beds. The pillow had a brown stain as if someone wiped rust water with it and a towel in the bathroom that looks like it had a food grease stain. WILL NOT EVER STAY HERE AGAIN. DO NOT RECOMMEND ANYONE STAY HERE.

I booked a room just for one night and thank God I did. The room smelled as if someone was in there smoking just before I got in. The only accommodation was a room with double beds. The pillow had a brown stain as if someone wiped rust water with it and a towel in the bathroom that looks like it had a food grease stain. WILL NOT EVER STAY HERE AGAIN. DO NOT RECOMMEND ANYONE STAY HERE.

Hotel was good it served its purpose for overnight stay.Room was clean and comfortable .Not much of choice for restaurants there are some fast food places plenty of gas stations

Hotel was good it served its purpose for overnight stay.Room was clean and comfortable .Not much of choice for restaurants there are some fast food places plenty of gas stations

Parking area was safe. Someone was smoking marijuana right outside my window and it came through my ac all night long. That was very unpleasant and kept waking me up. The bathtub was not clean seemed like it hadn’t been cleaned in a while and there was hair and soap on the soap ledge

Parking area was safe. Someone was smoking marijuana right outside my window and it came through my ac all night long. That was very unpleasant and kept waking me up. The bathtub was not clean seemed like it hadn’t been cleaned in a while and there was hair and soap on the soap ledge

Yes

Yes

Fine

Fine

Breakfast was very good. The only bad thing was the washer on 1st floor was oos. On my 1st n 2nd stay.

Breakfast was very good. The only bad thing was the washer on 1st floor was oos. On my 1st n 2nd stay.

Very good

Very good

Had my workers stay and they didnt seem to mind staying at the hotel at all.

Had my workers stay and they didnt seem to mind staying at the hotel at all.

Very clean.Nice staff

Very clean.Nice staff

Absolutely love the La Plata Best Western! Amazing staff from housekeeping, front desk, maintenance, to kitchen/breakfast staff as well. They are all so sweet, professional, kind, patient, & accommodating. Great parking (front & back) & is never an issue. The rooms were clean upon arrival/check-in & housekeeping does a great job at freshening up the rooms,

Absolutely love the La Plata Best Western! Amazing staff from housekeeping, front desk, maintenance, to kitchen/breakfast staff as well. They are all so sweet, professional, kind, patient, & accommodating. Great parking (front & back) & is never an issue. The rooms were clean upon arrival/check-in & housekeeping does a great job at freshening up the rooms,

Very clean, very good breakfast offering (as these free breakfasts go). Lots of good restaurant options near by. Parking lot was well lit. I had the misfortune of staying there while several car enthusiasts were also booked, made for a lot of loud noise at 6 a.m.

Very clean, very good breakfast offering (as these free breakfasts go). Lots of good restaurant options near by. Parking lot was well lit. I had the misfortune of staying there while several car enthusiasts were also booked, made for a lot of loud noise at 6 a.m.

Good

Good

Second time at this hotel was adequate. Daughters room was musty and they had to change to another one. Good breakfast.

Second time at this hotel was adequate. Daughters room was musty and they had to change to another one. Good breakfast.

The owners are nice and the room was clean. The area of la plata is pretty sketchy.

The owners are nice and the room was clean. The area of la plata is pretty sketchy.

.

.

Upon a arrival when I checked in there was a roach in the bathroom which I recorded and took pictures of. The hotel room had a very strong stench of urine as well. I report it this to the front desk and the gentleman was very rude I was only offered free coffee and roach spray. And then checked out canceled my reservations. I would honestly never ever suggest anyone to stay at this roach motel it stinks like roach spray as soon as you enter the lobby. The concierge at the front was it Indian man and he was so rude and disrespectful and would not allow me to complete my thoughts or my statements.

Upon a arrival when I checked in there was a roach in the bathroom which I recorded and took pictures of. The hotel room had a very strong stench of urine as well. I report it this to the front desk and the gentleman was very rude I was only offered free coffee and roach spray. And then checked out canceled my reservations. I would honestly never ever suggest anyone to stay at this roach motel it stinks like roach spray as soon as you enter the lobby. The concierge at the front was it Indian man and he was so rude and disrespectful and would not allow me to complete my thoughts or my statements.

Courteous staff

Every thing we’re good, very nice people and manager were nice and the worker front desk lady were awesome nice and friendly

First off, the cable box for the living room did not work. That was frustrating. We couldn't hang out in the living room area because of it. The desk chair was disgustingly stained. Would not sit on that thing to save my life. The living room couch was also dirty. In addition, the property smelled like weed. There are signs on every single door for no smoking and people are smoking in rooms. That's not something I'd like my daughter to smell. The alternate exits by our room was propped open so made us feel unsafe. There were empty beer cans in the hall way sitting there as trash. And our toilet seat was loose and about to come off. Honestly I want my money back. It's unfortunate this happened.

Overall, very satisfied. Breakfast was substantial and offered a lot of variety (although the coffee was not good.) It would be nice to have water available throughout the day. I don't believe the vending machine offered water.

Due to this lack of privacy , I ultimately decided to leave the property and secure accommodation at a nearby hotel at approximately 11:30 p.m. that same evening. That said, I must commend the staff member on duty the evening of August 25, 2025. Her professionalism, warmth, and attentiveness stood out remarkably she truly is the heart of the property and the one positive highlight of my experience.

The hotel room was not as clean as I would have liked. The chair still had some crumbs and dirt on it, one towel had a stain and it didn't feel clean. Other than that it was a good hotel. Very convenient.

The staff was very helpful.

No ac and room smelled bad, spoke to front desk about it and general manager gave me Attitude because of our rooms ac not working

Nice location

A nice queen size bed would have been great. Overall my stay was not bad.

Clean

This was comfortable! My partner and I had a long day out and an early morning and needed a quick place to crash and rest. The bed was comfortable and the bathroom was clean!

Property always a comfortable place. Great location

Wiuldnt recommend it ro anyone. The suite was small ,the room smelled bad ,the pullout ciuch was uncomfortable abd had a nasty stain on the head rest, the desk chair looked like soms pooped on it. It was dirty and disappointing. Not even worth halfthe price that we paid. Im not returning . Ill slerp in my car before staying there again. Weve stay at least 2 times before abd each timehas gotten worse. We were subjected to cigarette and Marijuana smells. We dont smoke and my mother was with us. She has servere asthma. We slept in our clothes. Exhaustion made us stay. Never again

the room smelled a little bit odd

Comfortable bed! Hotel was nice & quiet. Only drawback it had a noisy air conditioner. TV didn’t work.

Everything was great!

Comfortable, clean quiet. All the things necessary for a good nights sleep

Absolutely wonderful , Couldn’t complain !

Great service, clean and quiet

The hotel was clean, but a little outdated. The sofa bed had a missing spring and was a little lumpy.

Was down there with some friends for a car event. Closest hotel to event and was a nice stay with no issues with staff or the room

Comfortable stay with no issues.

Always a great stay here!

Definitely needs some updates. Ac units were terrible loud noise banging all night they saud maintenance man would look at it but nobody did anything.

It was okay

We were there for 1 night, thankfully no longer. The room was horrible. The floor was sticky and everything was either broken or in serious need of cleaning. The AC didn't work and it's mid June. We chose a suite because one of us in our party has celiac and we needed to be able to cook our own food. There was absolutely nothing in the kitchen. We will never stay there again.

we wished there were curbless entries for luggage in entrance

Every time I come there the staff is super friendly and the rooms are clean and comfortable

Customer service was not great and they didn't want to accommodate guests in any way. Breakfast was not good.

The room was comfortable, we asked for a quiet area and got it. Staff was very nice and responsive. They fixed our toilet that had a slow flush. It was clean. Breakfast was included with the stay. Nice varierty, just wished they served intil 10:00 instead of 9. Couldn't hear other roims around me, a big plus. I would stay there again.

Great, clean

Tornado sirens going off Friday evening. No instructions for what to do or where to go had a Tornado touched down. Was like no one was paying attention to the sirens in the hotel.

Well maintained property. I would stay there again.

It was a nice place.

I didnt like the coffee

Great place for business person on a trip

Coffee

My stay for the first night was good.

They need to remodel the bathroom tremendously. Willbbe the first and last stay if I come in town.

Nice staff... quiet and many food options around

Helpful Staff...!

Came to visit family. This location was the closet. I had my doubts before booking but gave it a chance. The condition of the hotel is terrible. So many cracks, mold around bathtub, ants & I also saw a roach in the bathroom. I was extremely uncomfortable & barely slept. I do NOT recommend this place. 0/10.

Friendly staff, clean room and good breakfast. Everything was nice, but I did smell pot in the hallway.

Was a good stay just wish the bed. Wasn't so hard

It was great

Breakfast was ok.

It’s okay staff is friendly

Good experience but the Continental Breakfast wasn't good at all! Next time have butter for your waffles & bigger plates for the waffles or syrup will spill off plates!

Will stay here again..top knotch motel all the way.

Wonderful place. Staff is amazing

N/A

Very good stay for my trip the staff was excellent. The room was clean and parking was easy no complaints.

Always friendly staff and very welcoming. Never any issues when staying there.

Staff was very friendly and helpful. The floor in the bathroom and entryway of the room was extremely sticky. Coffee was good. Breakfast was ok.

Front desk employee was outside while I was checking in

BED BUGS!!!!!!!

Very nice hotel and recommend.

Friendly and good service

.

Staff was very professional

We stayed during the week - VERY Quiet! Bed and pillows were very comfortable . We were in a suite had a nice lil kitchen setup , what I really liked was the cold refrigerator - it’s a must. This will be our goto in the area . Very nice staff

The staff was friendly. The room was dirty. There was hair all over bed frames. The floor was dirty. There was trash all behind the night stand.

The staff was great

Good overnight stay!

Check-in was easy and helpful. The property also had washers and dryers available for use, which was helpful on an extended trip (you have to bring your own change, though). Bed was a bit firm with small pillows, but still cozy after a long day of exploring. Bathroom was clean with good water pressure and hot water. I left a room service request sign on the outside of my door each day, but the staff only made up the bed once while we were out. They did exchange the old towels for fresh ones. Overall, it was a pleasant stay.

Friendly staff, clean

Tv didn’t work, breakfast was lame, but staff was nice and rooms were clean.

Clean

This was a very nice quick stay

Facility offers free breakfast, but don't put out enough food, and you either have to find out if they have more or you don't know.

Clean property and friendly staff. Good value

Cleanliness

Amazing service as usual

.

This could be a lovely place. However, the overwhelming smoking odor, most especially in our first floor room, is a serious setback. I would pulling up all carprting.carpetcg.pis

The best hotel experience I’ve had

I’ve stay here for the past 3 years. The quality of the place is going down hill. Lots of small things wrong with the room. Breakfast area with broken equipment. The juice machine and yogurt machine both out of order. The least they could do is to have prepackaged stuff available. 2 of the 3 days I was there the hot breakfast items were gone. Poor management of the food available for guests. Next year I’ll stay elsewhere.

I love staying here. I stay here often

It was a good stay.

Only knock is the cable service did not offer live broadcast or local news channels. Would recommend and will stay here again.

This property needs some serious updates, the bathroom in our room was awful from the cleanliness to the functionality of the toilet. The vending machine didn’t have anything in it.

Everything was nice friendly staff.

The room was not clean and the amenities were limited or out of order.

Nice

My stay at the Best Western in La Plata, Md was pretty good overall. I stayed for 2 nights for a wellness retreat I attended at a local park. Since I live about 1 1/2 hours away, it was convenient. Check-in was very easy, and the front desk clerk was nice and friendly. My room was on the first floor not far from an exit door leading to the parking lot which was convenient. The room was a nice size with a king sized bed which was fairly comfortable. However, it had 4 half-sized pillows which I'd never seen before. So, it was hard for me to get comfortable. Also, my window faced the back parking lot, so I had to be careful about keeping my curtains open. There were a lot of nearby restaurants amd shopping which was good. Had many options. The free breakfast was a standard continental with several hot item (eggs, sausage, potatoes), but they had the small, flimsy plasticware which made it difficult to cut and pick up the food. My main complaint is that I didn't realize the 2nd night's rate had gone up $40 dollars. That's probably more my fault, but it affected my overall view of the stay. For that amount, I would expect better pillows! Lol. Overall, a pretty good stay, and I would recommend it if you're not a hotel "snob" and don't need anything too fancy. Just be sure to double-check your rates.

Very poor breakfast for the high price paid for the stay. Room smelled badly.

Carpet was very smelly, I found blood on the sheets, and the room smelled like smoke