Comfort Suites Knoxville West - Farragut
About Comfort Suites Knoxville West - Farragut
Featuring 5-star accommodations, Comfort Suites Knoxville West - Farragut is located in Knoxville, 15 miles from University of Tennessee and 16 miles from University of Tennessee Neyland Stadium. The property is around 16 miles from Knoxville Convention Center, 16 miles from Frank H. McClung Museum and 16 miles from Market Square. The hotel provides an indoor pool and a 24-hour front desk and free WiFi throughout the property. Guest rooms are equipped with a flat-screen TV with cable channels, fridge, a coffee machine, a shower, a hairdryer and a desk. Rooms are complete with a private bathroom, while certain rooms at the hotel also offer a seating area. All guest rooms will provide guests with a microwave. A buffet, continental or American breakfast is available at the property. A business center and a gym are available at the property as well as free private parking. East Tennessee History Center is 16 miles from Comfort Suites Knoxville West - Farragut, while Knoxville Zoological Gardens is 19 miles away. McGhee Tyson Airport is 17 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received mixed reviews, with guests praising the cleanliness, comfortable rooms, and friendly staff. However, some guests expressed dissatisfaction with the ongoing renovations, noise levels, and certain amenities such as the pool and breakfast offerings.
- Clean and comfortable rooms
- Friendly and helpful staff
- Ongoing renovations causing inconvenience
- Noise levels and certain amenities not meeting expectations
- 5/5
Our stay was really good. Staff is very helpful, Room was nice and clean with the Sofabed. Will stay again.
- 4/5
Clean room. Great location.
- 5/5
Staff was incredibly courteous and helpful.
- 5/5
Friendly staff. Clean property.
- 4.5/5
Superb
- 3/5
Going hair in sink
- 4/5
Very good
- 5/5
Hotel was clean & quiet. AC in room was cool.
- 4.5/5
Very friendly receptionists, room was comfortable and good parking.
- 5/5
Aaaaa
- 5/5
Exceptional
- 4/5
It was fine for quick overnight stay Little old and dated
- 5/5
The self-serve orange water (ice-cold water with orange slices) in the lobby was a nice touch. And The Wife like the thread-count of the sheets.
- 5/5
It was clean, nice and comfortable. Breakfast was good too. N/A
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Very nice and clean. Front desk was super sweet and helpful
- 5/5
Everything was great about the stay, the staff and the facility. The 'buffet' was typical of a hotel breakfast - watered down sausage gravy and hard biscuits. Otherwise, it was great and we will be back.
- 3/5
Comfort Suites met my needs for a quick and safe place to stay overnight. The staff member that checked me in at the front desk was wonderful, friendly, and very helpful. She was the highlight. My room was nice, but the couch had large brown stains in several places and the headboard had big greasy spots on it that made me wonder about the last time it was cleaned. The breakfast was eggs, ham, and biscuits with some other cold and cereal options. It wasn't impressive, but met my needs.
- 4.5/5
Nice place otherwise! Ants around the air conditioner and the floors in the room were sticky.
- 4/5
Very good
- 5/5
Exceptional
- 5/5
All was great except for minor tv remote issue, which was addressed. Breakfast great with fruit, yogurt, hot breakfast items including biscuits with sausage gravy, eggs, ham, and waffles.
- 4/5
very nice staff
- 4.5/5
It was close to the highway and easy to find. The staff was very helpful and the room was spacious and quiet. N/A
- 5/5
Very convenient location
- 4/5
Location and it was clean. The sheets were starting to lint up and were a little itchy.
- 3/5
Have stayed at this property before. This time the carpet in the hallway had an unpleasant smell. The room itself was fine and served its purpose.
- 5/5
The room was updated and very clean. The staff was wonderful and everything was simple and easy from check in to check out.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The breakfast was hot not continental.
- 4/5
Very good
- 4/5
Mattress needs to be replaced.
- 4.5/5
Great breakfast buffet. NA
- 4.5/5
Great breakfast buffet. NA
- 5/5
This was definitely the best place to stay for UT graduation for a reasonable price. Even though it took about 15 minutes to get to campus it was a very nice hotel and very clean and reasonable.
- 5/5
Super friendly staff, clean, great price
- 5/5
Very clean and friendly staff
- 4/5
Clean room staff was friendly
- 4/5
Rooms were kinda clean. We stayed 5 daysm
- 5/5
We stayed for UTK graduation weekend. It was far enough away to be 1/3 of the price of being right in Knox and only about 20 mins out. It was clean and nice but no real frills. The pool looked nice but a bit small. Breakfast was very good with a good selection of actual food items.
- 4/5
Room and public areas are spotlessly clean. Bed was comfortable and breakfast was fine. Would stay here again when in the area.
- 5/5
good breakfast, clean rooms and comfortable bed
- 3/5
The indoor pool is very cold. Not heated at all
- 5/5
Clean rooms
- 5/5
Very impressed with this hotel! Nicely decorated, clean and spacious. The room was a generous size with plenty of places to lay all our stuff. Room was clean, bed was comfy. WiFi was not the greatest. Breakfast was hot, selection was great! Located near plenty of shopping and restaurants.
- 5/5
It was very nice people were friendly couldn't have asked for more ,we will be back.
- 5/5
Nice place
- 5/5
The room was very modern and well maintained. We were in a room which was designed for handicapped people, so there was a lot of room.
- 5/5
Room is clean and exactly like in the picture. Standard simple breakfast. Love to be back.
- 5/5
We use this hotel for visitors. Works great and everyone is satisfied
- 5/5
Very nice place. Large room, clean like new facility, helpful staff excellent dining choices, nice breakfast.
- 5/5
Very clean and updated room exceeded expectation and staff was friendly
- 5/5
Yes all 5’s except plumbing. Slow drains in bath room,
- 5/5
The room was clean and the staff was excellent
- 5/5
Perfect, no hassle stay at Comfort Suites Knoxville West. I would stay there again.
- 5/5
Basic Good location Nice staff Plenty of parking
- 5/5
Vanessa was great when we checked in. Rooms were well appointed and updated
- 5/5
The Hotel was very clean and the staff were very friendly. The beds were the best we’ve slept on in years.
- 5/5
Clean property, nice staff, decent breakfast- the eggs were actually good.
- 4/5
Convenient… layout is odd.
- 4/5
Overall stay was good, but check-in was a nightmare. 10pm with many to check-in, and one young guy (had to be younger than 20) was tied up on the phone with a manager who instructed him NOT to check in the line of ppl but leave everyone to go clean something in another room. Checking everyone in would have taken five minutes. He was gone at least twenty to clean everything. When his relief came he left immediately and told the other workers to finish cleaning up. It was all very unprofessional.
- 5/5
Did not have breakfast but overall looked nice. Staff was friendly Air conditioning was cool.
- 5/5
Very nice place.
- 5/5
Overall, great!
- 3/5
Clean
- 5/5
Was a good stop for us, would stay again if ever in the area
- 5/5
Everything was great for our overnight stay!
- 5/5
We had a wonderful stay! Everything was very clean. The staff were all so friendly! And the breakfast was great. Definitely recommend and would stay again!
- 5/5
The staff and cleaning staff were incredibly nice. Breakfast meet expectations.Would recommend easily.
- 5/5
Convenient, clean and quiet
- 3/5
Smells like mold all through the hall and room where I stayed but otherwise was fine. The staff was absolutely WONDERFUL!
- 4/5
I would suggest to ask for a room facing the back of hotel. Traffic noise from dual interstates in very close proximity to hotel site.
- 5/5
Helpful front desk staff, accommodating and great area. Super clean and good breakfast.
- 5/5
It is very good resorts. We love .rooms are very clean and nice. Just they don’t have coffee filters. We you make coffee yourself than pl bring coffee filters and cream. Other than very good view . Relaxing . Front of beach. I staff are very nice in helpful. Free water park . Every thing including parking free. It is very nice .love it .
- 5/5
Easy parking, super nice staff. Good location close to restaurants and Topgolf.
- 5/5
Everyone was very polite and helpful. Plenty of parking and close to lots of activities, shopping and dining
- 5/5
I will be using this hotel for any visit to the Knoxville area now.
- 5/5
Na
- 2/5
The hotel smelled like food. The room was okay, but not great.
- 5/5
The room was clean and very spacious. The staff was awesome and breakfast was very good.
- 4/5
Clean room, nice linens, comfy bed. Breakfast was better than most places - eggs, sausage, biscuits and gravy, waffles, etc. Only detractor was some noise, as we were in the last room, by the road and the dumpsters. I would stay here again.
- 5/5
Very clean throughout. Smells nice! Loved the indoor pool. The staff was helpful, friendly, smiling and just nice people. The breakfast was really good. You could tell it was quality food! The breakfast sausage was very tasty( that's how you can tell) All manner of bagels, rolls, muffins, you can make waffles with batter. Really nice breakfast. I'm going back again in April! Highly recommended. Tons of places to eat within a few minutes. Nice parks with hiking trails within a few minutes. So reasonable! I was doing Airbnb's to visit my Grandson a few times a year....this was way more economical, less work, and after that huge breakfast only needed to get dinner once a day.
- 5/5
Nice room very comfortable
- 5/5
Clean room. Nice breakfast. Friendly staff. Enjoyed the pool.
- 4/5
Room was spacious.
- 4/5
Staff was amazing. Breakfast included was good! Rooms were very spacious and clean.
- 5/5
Excellent customer service and very clean!!
- 5/5
It was awesome, very clean, no bed bugs
- 5/5
Very friendly staff, room was clean
- 2/5
Staff was excellent, breakfast poor quality.
- 4/5
Clean decent breakfast
- 4/5
Staff very welcoming! Floor level room wasn't spotless, tub could have been cleaner but very nice property inside and out. Would stay again in the future.
- 5/5
Clean and great hot breakfast and very friendly
- 5/5
My family arriving from 3 different states were in town for 2 nights for a funeral. Debbie helped us get adjoining rooms and everything about our stay was perfect. A great breakfast filled us up for a very long day. And we had plenty of space in our rooms and the common areas to relax with family. We would definitely stay here again and recommend to others. Thanks!
- 5/5
Very helpful and kind people at check in
- 4/5
Everything was good. Good value and convenient to restaurants and shops.
- 5/5
Every things appear perfect !
- 5/5
We stayed one night and the room was perfect and a very kind front desk staff.
- 4/5
The room was clean, the lobby smelled nice and inviting and the breakfast was good.
- 5/5
Breakfast was great. Loved the room and area was nice.
- 5/5
It was clean, smelled fresh, the bed was comfy and the breakfast was good!
- 5/5
Wonderful hotel to stay at! Breakfast was delicious! Rooms were really clean and large! Hotel was decorated beautifully! Front desk people were great! Thank you we will be back
- 3/5
Bathroom door latch kept sticking, preventing it from fully closing. Hair dryer didn’t work. Room 205. Otherwise okay
- 5/5
Nice gentlemen that checked us in he needs a raise
- 5/5
Courteous staff, clean room
- 5/5
Keith was really kind!!
- 4/5
I did not try breakfast my entire stay.
- 5/5
The staff was very nice.
- 5/5
Easy checkin. Clean
- 4/5
The room was clean and the staff was courteous.
- 4/5
Front desk was amazing with help. Clean and welcoming
- 5/5
Our second time stay here. The location is really convenient for us.
- 5/5
Clean room and staff.
- 4/5
Yes
- 4/5
facilities was very clean and staff was very friendly. Would stay here again.
- 4/5
The air worked great only problem I had was the bed was super uncomfortable. The staff member who checked us in was great!!
- 5/5
Rooms super clean, breakfast great and staff so nice
- 5/5
NO issues at all. The room and breakfast was great!
- 4/5
Awesome Breakfast. Room was clean. Shower pressure could be better but overall we enjoyed our stay.
- 4/5
Breakfast was good. Bedsheets were clean. Room cleanliness was average. Need somewhat maintenance in the room for sealing between AC unit and window to keep ladybugs out. Staff was nice. Room (suite)was specious. Overall satisfactory stay.
- 5/5
Staff was amazing and kind. Room was perfect. And breakfast was amazing.
- 5/5
Good place to stay with your familiy , and friendly staff
- 5/5
Yes
- 5/5
The staff was the absolute friendliest! Rooms clean, nice pool, fun area.
- 5/5
Nice big room, comfy beds, very friendly and helpful staff, and a good breakfast!
- 5/5
Nice, clean, and spacious
- 5/5
Our entire experience was the best. All the staff especially Tasha went out of their way to make sure we had everything we needed.
- 4/5
Nice staff and clean rooms
- 1/5
Be aware when you stay at this hotel, that if you accidentally use a card that can be used as credit and debit, you will be charged twice. Apparently, according to the front desk that is normal and my fault for not using a good ole credit card. And in order to get one of the charges refunded, you have to be on a 3 way call, during M-F business hours with your bank manager, yourself and the manager of the hotel for it to be released. The front desk person interrupted me no less than 20 times when I called about this. The room was great, but the customer service was DISMAL, and while we visit Knoxville many times a year, we will never go back to this hotel again.
- 5/5
Stayed here as it was close to an event we were attending. The hotel was very clean and safe.only downside is you have to drive to get to restaurants and shopping. Was less than two miles ,but we prefer to step out our door and be able to walk to said things
- 5/5
Staff was very welcoming, room was excellent, facility itself excellent, breakfast was awesome. All recieve 5
- 5/5
Everything was nice and clean. The breakfast was good and the staff was wonderful.
- 4/5
This is a very nice hotel. Comfortable room, great beds, super clean. Was most disappointed in their advertised “fitness center” - no free weights, and minimal equipment. Staff was super nice, breakfast was great and check in and check out was extremely smooth. Right off I40 so super convenient!
- 4/5
Above average property with very comfortable beds, decent hot and cold breakfast options, spacious room, clean, front desk staff was top notch!
- 4/5
The room was well stocked with refrigerator, microwave, desk, toiletries, coffee maker. The breakfast was fresh, well stocked with options. The staff was friendly and helpful.
- 3/5
The hotel was poorly decorated and felt a little dirty. We reserved a room for 6. The pull out bed was dirty. Crumbs and stains on the mattress pad. Left a bad impression. The hotel seemed way overpriced for the quality. The pros were the room was large and the pool area was small but nice. The location was decent.
- 4/5
Room was clean, location was okay, no troubles.
- 3/5
Our stay was ok. The hotel offered complimentary breakfast, it was good. Wished they had better selection for those of us who like eggs, they were very plain, but not a big deal, we were happy to have breakfast at the hotel. They did have amazing waffle machine which we used every day during our stay. The room was spacious and kept clean, however for some weird reason the person who cleaned the room never made our bed. We came back to the room and noticed they had just thrown the comforter on top of the sheets (never tiding up the sheets or straighten them out) the pillows were left exactly where we left them or at times just placed on top of the comforter. We always had clean towels and the room was kept clean. Just as FYI we are very organized and never left the room a mess, so finding the bed undone was disappointing. Overall our stay was fine.
- 5/5
Rooms are clean, spacious, and well organized with excellent lighting. Hotel is quiet and breakfast has a nice variety of healthy, fresh food. This was our third visit. Pool closes at 10 pm so I haven't had a swim yet.
- 4/5
No complains aside from the room was not very clean upon checking in. There was hair all over in the tub and the floors were quite dirty. Just would have liked to see them cleaner for a fresh check in. Staff was friendly. Food was decent just be nice to have a different variety of food for hot breakfast.
- 5/5
Room was great and spacious everyone was super nice
- 5/5
Clean room. Large room
- 5/5
Beautiful spacious room! Very clean and comfortable, highly recommend
- 3/5
Room was fine and clean.
- 5/5
Excellent clean and nice location.
- 3/5
If I knew the breakfast was this bad I would not have chose this properly there were other properties that were convenient and same price. Sloppy eggs soo watered down I almost threw up. And there was no bacon.
- 4/5
The breakfast had the normal boring cereal, bland eggs and biscuits and plain white gravy (no sausage in it) blueberry muffins.
- 5/5
Friendly staff at check in. Very clean hotel! Comfy beds. Good water pressure. No complaints from us!
- 5/5
It was awesome!
- 5/5
staff was great
- 5/5
The property was nice and clean right off the interstate and had a nice sized and clean pool for the kids to enjoy. Would recommend this hotel.
- 5/5
Nice stay, quiet and close to interstate and shopping!
- 3/5
day manager called me instead of expedia when expedia's credit was refused. I should not have even been involved. we ended up getting a lesser room than we reserved and paid for.
- 5/5
The desk clerk went of his way to help my husband who had fallen in the parking lot.
- 5/5
Very quiet and breakfast was great
- 2/5
We had a leak in the air conditioning, and by 1 AM there was quite a bit of water on the floor, and it kept dripping all night. It was impossible to sleep. The next day we told the receptionist, and she just said "Okay."
- 4/5
I liked that it was clean and the breakfast was good. The king bed was just ok. It slumped some when we slept on it. But again, so clean and staff was very helpful and friendly. They offered a shuttle to the games (for a fee)so that was nice!
- 5/5
This property was exceptionally clean and large. The breakfast was great. Staff was friendly and helpful. This was a pleasant surprise and I will definitely stay here again.
- 5/5
Excellent breakfast.
- 5/5
Lovely room, spacious and clean.
- 5/5
Convenient location to interstate.
- 5/5
Great location.
- 5/5
Great stay!
- 5/5
Nice and quiet!
- 5/5
Nice will stay there again
- 4/5
The beds could be a little higher like with a box springs
- 5/5
It was amazing, clean and spacious for the amount of time I was in.
- 4/5
For the price we paid they could offer free breakfast…..
- 5/5
Was really easy to get to&from my destination
- 5/5
Uneventful, quiet night. Perfect!
- 5/5
Great property and clean
- 5/5
We stay at this site when we visit Knoxville because it is clean, the staff are friendly, and the location is great. We've stayed there at least six times and don't see any need to look elsewhere.
- 5/5
It’s close to the freeway so we used white noise to sleep in order to block the sound, not a big deal.
- 5/5
It was good
- 5/5
Nice Breakfast assortment.
- 4/5
It was good for what we needed it for.
- 5/5
Really clean, great breakfast, extremely big rooms and comfortable beds. Best of all very friendly staff.
- 3/5
Cheaply updated rooms. Floors are filthy, our feet were black just from walking around without shoes in the room. The hallway outside our room smelled like dried urine. The couch in our room had a huge visible wet spot so obviously we weren’t able to even use it. Just all around not a clean room or hotel.
- 5/5
Enjoyed the stay
- 5/5
We enjoyed our stay. Everything about the hotel is nice, welcoming, pleasant staff. Good location.
- 5/5
.
- 5/5
.
- 1/5
Booked two nights here and ended up leaving before staying the second. Woke up with bed bug/flea bites all over my arms and legs,
- 5/5
We regularly stay at this hotel due to the convenient location, polite staff, and cleanliness. We were not disappointed on our last visit and will continue to stay there.
- 5/5
It was a very nice place
- 4/5
Quite and safe area
- 5/5
The property was for a quick stay and the room/bathroom were clean! They also had great staff!
- 5/5
Great
- 4/5
A lot to do nearby!
- 4/5
The property was clean and near everything
- 2/5
I felt that the Clerk was very impersonal and unwelcoming which is ok but if you are going to be like that you must have some redeemable qualities like being great at your job. After driving 900 miles, we checked in at 1:00 am and got to our room and the keys didn’t work. I guess he was tired as well. At checkout the clerk was very friendly.
- 4/5
Our experience at this hotel was good. We only stayed 1 night, so there is not much that we got to see before checkout. Breakfast had several options to choose from.
- 1/5
Do not book here. They have a zero tolerance cancellation policy, even immediately, in good faith, within mere minutes of clicking the reservation. Did not even want to keep the business by changing the day. Reservation was off by a week, and still wanted to stay there and change the reservation, but no quarter was given.
- 5/5
Good, clean and affordable
- 5/5
Convenient location; right off the highway and close to restaurants. Our room was clean and the price was great.
- 5/5
I liked the breakfast and the friendly staff
- 4/5
Great place with a delicious breakfast in the morning. I was ignored at the front desk for about 10 minutes, which was irritating after traveling 10 hours.
- 5/5
Up to date and very clean
- 4/5
As expected
- 5/5
Visiting from the another city and the stay here was great. The staff, the rooms, the building were all amazing. No complaints whatsoever. I’m sending the highest praise to the cleaning staff. Truly amazing. Such nice, warm people. Thanks!!!
- 5/5
Hotel was very clean , hotel staff was super nice , breakfast was great !
- 5/5
So clean, beds were comfortable, check-in was easy. Very friendly staff!
- 5/5
Clean. Friendly staff. Newscast was great and indoor pool
- 4/5
The hotel is older and has been updated. The room was nice sized. But needed some repairs. The faucet in the tub leaked all of the time. The toilet was a little loose and would run once in a while. The staff was friendly, and breakfast was not bad.
- 3/5
Having stayed here before, I like this place. This wd easily be 5 stars if not for the HVAC system. Motels must move away from the old outdated wall units and switch to mini splits!! Is virtually impossible to have uninterrupted sleep as the system is so loud. In the dark of the night, u hear this very obvious clicking sound then the fan kicks on, it so loud, that u must increase the tv volume to hear the tv; then when the compressor kicks in, it sounds like a freight train is coming through as the unit vibrates the wall!! The staff and owners should visit this room and try staying here. Then, when the system switches off, the tv is blaring b/c the volume is now too high. When people travel, they want a clean, safe, quiet place to lay their head. Mini splits are whisper quiet and I’m sure they’d be considerably more efficient.
- 5/5
Our last hotel stay on our way back to NC from California. Comfortable spacious room. 2 queens & sofa with table to sit & relax. A/C worked great. Well maintained property inside & out and breakfast with bacon which is rare. Employees made sure there was plenty of fresh food. Comfort Inn made this a great last night of our 17 hotel stay.
- 4/5
.
- 5/5
No issues at all!
- 5/5
Great place to stay! Many breakfast items to choose from.
- 5/5
Great stay!
- 5/5
It was a great stayover for the halfway point to our destination.
- 4/5
Nothing fancy, clean, comfortable, decent breakfast!
- 5/5
Very clean and staff was very helpful
- 5/5
I was very pleased with my stay! All the staff were friendly and the facility was very clean!
- 5/5
the staff was friendly and hellpful, the room clean and comfortable.
- 5/5
Great Friendly staff good location clean
- 1/5
This property was nothing how it was described or pictured! Rooms were old, dirty, dusty and rusty! Absolutely HORRIBLE!!!!!
- 5/5
It was good great breakfast. The beds weren’t the best but nothing ever compares to home bed lol
- 5/5
While the property is roughly 20 min from UT, we found it to be very conveniently located and priced well. The hotel is clean, safe, and quiet. Our room seemed pretty up to date. The bed was comfortable.
- 5/5
Room was clean an plenty of towels. Bed was comfortable and enjoyed my stay. AC worked great
- 5/5
We arrived to rest after a 14-hour trip. The staff was super friendly despite the late hour. The place was super clean, comfortable, and quiet. The rooms were very spacious, and the breakfast was delicious. Recommend 100%
- 3/5
Bright parking lot lights shining directly into windows.
- 5/5
nice quiet, clean, large rooms, good breakfast
- 5/5
We had a great experience would stay again!
- 5/5
Clean, quiet, comfortable
- 5/5
It was clean and the people were friendly.
- 5/5
Very clean and cozy! The hot breakfast was a plus! The pool was very clean and didn’t smell highly of chlorine like most pools.
- 5/5
Stopped on our way home from spring break so was thankful for the late night check in. Place was relatively clean and easy to find my way around. Beds relatively comfortable and the rooms had good layout and spacious.
- 5/5
Older hotel with some upgrades. Pool small right by lobby. Clean. Hot water. Good breakfast selection.
- 4/5
It was convenient
- 5/5
The staff was very kind and the room was very clean. I liked that the rooms had laminate hardwood flooring and not carpet.
- 5/5
Clean and nice staff no issues!
- 4/5
The hotel was clean. Nicely located near the interstate with lots of good food options close by.
- 2/5
This was our fourth time to stay at this location, and as usual, the hotel was clean, the breakfast was good, and the staff we had direct contact with were great. Unfortunately, during breakfast on our second day, a man who I assumed to be the manager loudly berated a staff member at the front desk in front of everyone. He created a scene that made everyone present uncomfortable. I was embarrassed for the staff member. The manager either does not belong in his position or needs some leadership training.
- 5/5
Yep
- 5/5
Would definitely stay here again.
- 5/5
Loved everything except for the pool location. It was just that it was on display in the lobby like you would be at the zoo when you went to swim.
- 5/5
Staff was friendly and helpful. Breakfast was great both days.
- 5/5
Hotel was great
- 5/5
Very helpful front desk staff.
- 5/5
Definitely recommend
- 5/5
Clean Rooms and Staff very friendly helpful and available.
- 4/5
Helpful staff.
- 5/5
Friendly, safe, easy to get around
- 5/5
Beautiful clean room and a nice quiet area.
- 5/5
Very clean, good breakfast, and good price.
- 5/5
everything was wonderful
- 5/5
My team from WIS International stayed there while traveling for work from Atlanta Ga.
- 5/5
Felt like a luxury hotel! Amazing place!
- 5/5
Was clean. Breakfast was good.
- 5/5
Everything was great. Room was spacious, clean and comfortable. Staff was wonderful. Would definitely stay again.
- 5/5
It was spacious, clean, and quiet. Everything we needed and nothing at all missing. Great experience!
- 5/5
Very nice clean and comfortable!!
- 5/5
We arrived to the location before check after driving over 10 hours. At the time there wasn't a room available, front desk manager assisted and gave us the first room available after it was cleaned that accommodated my family. And we were able to enjoy breakfast! Bed was comfortable, water was hot and they have an indoor pool that the kids loved. We will come back and stay! Thank you!
- 5/5
It was easy check in and easy check out. we felt safe with no issues.
- 5/5
Very nice and comfortable.
- 5/5
Very friendly
- 5/5
I loved the fact I was right near Turkey Creek, great location off the highway
- 1/5
Staff is ABSOLUTELY horrible especially the manager
- 5/5
Solid construction! It was quiet and the floor doesn’t shake when we walk. We had kids and the walls were thick to keep neighbors happy! We didn’t hear anyone’s tv or walking like in other hotels. Very clean and crisp everywhere. Great breakfast options in the hotel and hundreds of dining and shopping options within 2 miles! We would stay here again for sure! Pool was small and indoors, but was perfect for my kids. No deeper than 5 ft.
- 5/5
Good clean polite staff
- 4/5
Hotel was in a great location, right off interstate. All staff were friendly. Breakfast was good. Pool was a little small and very cold for indoor pool. Room was clean and spacious. Beds and pillows were rough to sleep on. Overall, good experience! Would have been excellent if beds/pillows were more comfortable.
- 5/5
Thanks
- 5/5
Clean and quiet
- 5/5
Booked last minute on a roadtrip. Good breakfast and location just outside of knoxville. comfortable beds
- 3/5
Just needs a little updating in rooms.
- 4/5
The rooms were a bit outdated but very spacious, beds were really comfortable and they had a great selection for breakfast.
- 5/5
Seems like the hotel was very nicely renovated.
- 5/5
The place is pretty cleaned and friendly. Breakfast is good.
- 5/5
Good in every way!
- 3/5
We got hit with an extra charge due to being "local" and I did not have any information on that in advance, or that we would get charged for not traveling far. The whole place very clean, could use some more upkeep, staff was very nice. Quiet.
- 5/5
Front desk was incredibly friendly. Everything was enjoyable. Pictures showed a hot tub in pool area, and it had been covered. The only let down after a 16 hour drive.
- 5/5
We stayed here for a night on our way to NewYork. Room was nice and clean. Complimentary breakfast was very nice. Check in staff was friendly. Would recommend 👍
- 5/5
Clean and comfortable. Good breakfast too
- 5/5
One of the best experience last years. Staff made difference. Place is very comfortable and breakfast is great. Highly recommended. Definitely will return
- 5/5
The woman at the front desk when we arrived was fantastic. She was engaging and helpful. I regret not getting her name. The hotel and our room were clean. The location is convenient to I-40 and the Turtle Creek shopping area.
- 1/5
The bed in the room was terrible. Their room was supposed to be accessible. The bed was very low like it needed another mattress or better support it was also very soft. My wife had to help me out of bed as my legs would not allow me to get out on my own. The room was also dirty. There was lint in the bed pieces of paper on the floor and I had to scrub the sink before use. I will never book this hotel again.
- 5/5
We stayed four nights. Liked everything, especially breakfast till 10am. Only problem was the noisy fan in the bathroom. Couldn't turn it off without turning off the light.
- 5/5
Very quiet and comfortable sleep. Our room was verh clean. Breakfast was plentiful and replenished, as well as clean eating area. Great location right off the I75. Would definitely recommend and will stay again in the future.
- 5/5
Everything was great!
- 5/5
We stayed for one night for short trip and everything was amazing from the time we walked in til we left. Supper friendly staff.
- 4/5
Decently comfortable, clean, newer property. Good value overall.
- 5/5
Nice clean big room!
- 5/5
We have 3 kids with us this time, it would be perfect if the bathroom had 2 sinks instead of one in our room.
- 5/5
Fantastic!! Best value we've found in a long time. #Highly recommend this wonderful hotel
- 5/5
Met all expectations and exceeded some.
- 5/5
No Dislikes!
- 4/5
The hotel and rooms looked fairly new.
- 5/5
Good
- 3/5
Unfortunately, the room wasn’t as clean as expected. The washroom and floor were dirty, and the fitted sheet on the pullout bed hadn’t been cleaned in either room. However, the gentleman at the front desk was very apologetic and helpful in arranging a clean room for me. While this might have been a one-off issue, it’s disappointing that it happened at all.
- 5/5
Our room was spacious, clean and comfortable. I realty appreciated the recessed lighting above the beds' headboards and the night light in the bathroom. Those are nice and not present in most hotel rooms.
- 3/5
Xxxxxxd
- 5/5
Clean quiet and comfy. Small pillows on complaint
- 4/5
The kids enjoyed the pool and the beds are comfortable. The room was clean and the pull out was brand new. I would recommend this hotel
- 4/5
Quiet clean place to stay.
- 5/5
Everything was great!
- 5/5
Would stay here again.
- 5/5
The Breakfast set up was one of the best I have experienced at all the Hotels I have stayed at. I had a slight issue the first night but the Manager resolved it quickly, I would definitely stay at this property in the future, nice people.
- 5/5
One night road warrior stop. Recently renovated. Wood floors in bedroom is excellent idea.
- 5/5
I liked that it was right off the highway and close to many restaurants.
- 5/5
Betty clean
- 5/5
.
- 1/5
Forgot to cancel after changing trip.. still got charged.
- 5/5
This hotel exceeded my expectations. Clean, great mattress, spacious enough, good amenities, iced lemon water in lobby, decent coffee and wide choice of breakfast items.
- 4/5
I'm not a big fan of the hard floors, but other than that, the room was nice, clean and well kept. The bath towels were soft, which was nice. The shower head was in need of replacement or the water pressure was low. Staff was nice, parking was good. I'd stay there again for sure.
- 5/5
Just there for overnight Quiktrip the staff was friendly. The hotel was very clean.
- 4/5
The hotel was clean and comfortable.
- 5/5
Clean and close to highway and restaurants
- 5/5
Very nice
- 4/5
Very good for a night rest
- 5/5
Nice breakfast and friendly staff
- 5/5
Very nice, would definitely stay there again
- 5/5
This hotel was very nice. The rooms were clean, roomy, and two pluses for me were no carpet and a make up expandable mirror in the bathroom. Employees were nice and helpful. Breakfast was ok, just your typical hot hotel breakfast but well stocked and clean.
- 5/5
Great Hotel, great staff, comfy room.
- 5/5
Nice size room easy access close to shopping areas .
- 4/5
Shower tub stalls need updating
- 5/5
Staff at this hotel is always friendly and helpful. We will be back!